Flexit EcoNordic WH4 Operation & User’s Manual

Specifications

Brand: Flexit
Category: Temperature Controller
Model: EcoNordic WH4
File Type: PDF
File Size: —
Pages: 32

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Indoor Climate Central

EN 116927EN-03 2018-10 ART.NO. 800501, 800502 INSTRUCTIONS TRANSLATED FROM ORIGINAL LANGUAGE Flexit GO EcoNordic WH4/W4

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Contents 1. General ..........................................................................................................................5 1.1. Disclaimer ...........................................................................................................5 1.2. Manufacturer .....................................................................................................5 1.3. Service and support ..........................................................................................5 1.4. Disposal ..............................................................................................................5 1.5. Validation ............................................................................................................5 2. Safety .............................................................................................................................6 2.1. Symbols and stickers .........................................................................................6 2.2. Warnings in the manual ....................................................................................6 2.3. General safety rules ..........................................................................................7 3. Overview of system ......................................................................................................9 4. Use .............................................................................................................................. 10 4.1. General ............................................................................................................ 10 4.2. Logging in via local network .......................................................................... 10 4.3. Registering product for cloud computing ................................................... 11 4.4. Logging in via cloud computing .................................................................... 13 ����� ����������������������������������������� ........................................... 14 4.6. EcoNordic W4 home screen WH4/W4 .......................................................... 14 4.7. Change ventilation mode .............................................................................. 14 4.7.1. Home ..................................................................................................... 15 ����������� ...................................................................................................... 15 4.7.3. High ....................................................................................................... 15 4.7.4. Fireplace ................................................................................................ 15 4.8. Change water mode ....................................................................................... 15 4.8.1. Eco ......................................................................................................... 15 4.8.2. Comfort ................................................................................................. 15 4.8.3. Boost ..................................................................................................... 15 4.9. Heat settings ................................................................................................... 16 4.9.1. Heating .................................................................................................. 16 5. Periodic maintenance ............................................................................................... 17 5.1. External cleaning ............................................................................................ 18 5.2. Opening the door ........................................................................................... 19 5.3. Filter replacement 1 ....................................................................................... 20 5.4. Filter replacement 2 ....................................................................................... 22 5.5. Movement of safety valve ............................................................................. 24 5.6. Checking the drip tray .................................................................................... 25 ��� �������������������������������������������� ......................................................... 26 6.1. Reset overheating protection - ventilation .................................................. 26 6.2. Reset overheating protection - water .......................................................... 27 7. Troubleshooting ........................................................................................................ 29 8. EU Declaration of Conformity for CE marking ....................................................... 31

This user manual applies to EcoNordic WH4 and W4.

1. General Read these instructions carefully before using the unit. Keep the instructions for future use. 1.1. Disclaimer Our products are under constant development and we therefore reserve the right to make changes. We are not responsible for any typographical errors that may arise. FLEXIT is not responsible or bound by warranty if these instructions are not followed during installation, operation or servicing. FLEXIT reserves the right to modify components, ����������������������������������������������������� without notice. FLEXIT guarantees the correct functioning of the unit ������������������������������������������ This instruction manual only describes how the product is used and contains no further information concerning installation and assembly 1.2. Manufacturer Flexit AS, Televeien 15, N-1870 Ørje, Norway ������������� 1.3. Service and support For questions concerning support, contact your retailer. 1.4. Disposal The product is covered by warranty as stated in the current conditions of sale, provided that the product has been used and maintained correctly. Filters are consumable material. The symbol on the product indicates that it must not be treated as household waste. Instead, it should be taken to a recycling centre that accepts electrical and electronic equipment. By disposing of the product correctly, you contribute to preventing the negative consequences for health and the environment that may result from incorrect treatment. For further information concerning the recycling of the product, contact your local authority, recycling centre or place of purchase. Claims arising from faulty or inadequate installation should be made to the installation company responsible. The warranty may be invalidated by incorrect use or gross negligence in the maintenance of the unit. 5 E C O N O R D I C W H 4 / W 4

Symbols and stickers

A number of symbols are used for these products. They are used both for labelling the product itself and in the installation and user documentation. Danger - do not touch Danger: Electrical current Draining Outgoing water Incoming water Stickers on the product Symbols on the product Extract air Outdoor air Supply air Exhaust air 2.2. Warnings in the manual The following types of instruction are used in the user manual. ! DANGER ����������������������������������� that life-threatening or serious injury may result if the instructions are not observed. ! WARNING ����������������������������������� that damage may result if the instructions are not observed. ! CAUTION ����������������������������������� ���������������������������������� problems with the product may result if the instructions are not observed. NB ����������������������������� means that it contains important information. i 6 E C O N O R D I C W H 4 / W 4

This product is only intended for

ventilation air in dwellings and commercial premises. ! CAUTION ������������������������������������ indoor climate, follow all directions and prevent condensation damage, the product should never be ����������������������������������� maintenance or in the event of an accident. ! CAUTION The product must not be operated ���������������������������� 2.3. General safety rules These safety rules must be followed when you use and maintain the system. Failure to follow them may result in injury, death or damage to the equipment. ! DANGER ������������������������������������ electric shock or injury, read all safety instructions and warning texts before using the product. ! DANGER �������������������������������� ����������������������������� electrician. ! DANGER This product may be used by children over the age of eight, by persons with impaired physical, sensory or mental capacity and by persons lacking in experience and knowledge, provided that they are instructed in the safe use of the product or are supervised to ensure safe use of the product, and provided that they are aware of the risks present. ! DANGER Put the product in service mode and then disconnect the power before service is performed. Service mode 1. Start the Flexit GO app and select the product you want to service. 2. Enter the service menu (More > Service) 3. Select ”Service mode”. The product will now make a controlled shutdown. The shutdown time depends on the operating mode. �������������������������������������������������� be carried out. 7 E C O N O R D I C W H 4 / W 4

3. Air treatment

The following procedures are carried out here: • Filter replacement - see ch. 5.3. Filter replacement 1 and ch. 5.4. Filter replacement 2. • Reset of overheating protection - see ch. 6.1. Reset overheating protection - ventilation. 4. Heat pump Contains refrigeration circuit for heating water. 3. Overview of system 1. Water tank The following procedures are carried out here: • Checking the drip tray - see ch. 5.6. Checking the drip tray. • Reset of overheating protection - see ch. 6.2. Reset overheating protection - water. • Movement of safety valve - see ch. 5.5. Movement of safety valve. 2. Empty cabinet May be used for installing additional equipment such as a central vacuum cleaner or distribution cupboard. 1 4 2 3 9 E C O N O R D I C W H 4 / W 4

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4. Use 4.1. General The Flexit GO app enables you to control your Flexit EcoNordic product. There are two methods of connecting to the product: via your local network or by registering your product for cloud computing; then you only need to have internet access in order to connect. The language of the app will automatically be the same as the one you selected on your mobile device: English (default), Norwegian, Swedish, Finnish or Danish. If you have another language, the language of the app will be English. With the aid of the app you can, for example, see if there are any alarms or maintenance messages, set the desired temperature, select ventilation mode etc. You can download the Flexit GO app from: 4.2. Logging in via local network To connect your product to your local network, both your product and your mobile device must be connected to the same local network. 1 Press ’Find product’. 2 Press the unit in the list that you want to connect to. 3 Press ’Connect’. 4 Enter the code basic. 5 Press ’Login’.

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Serial no. 1 2 5 Press ’Scan QR code’. 6 ������������������������������������������������� with the camera window shown. When the camera has successfully read the activation key, you will be taken directly to the next ���������������������������������������� 4.3. Registering product for cloud computing To register your product for cloud computing, both your product and your mobile device must be connected to the internet. 1 Press ’Register product’. 2 Enter the email address where you want to create an account. It must be an email address you access in �������������������������������������� 3 Repeat your email address to ensure you have entered it correctly. 4 Press ’Continue’.

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11 Press ’OK’. 12 Enter the code you received by email. 13 Enter the password you want to use. It should consist of at least 8 characters, including at least one character from each of the following four groups: - one upper-case letter (A to Z) - one lower-case letter (a to z) - one numeral (0 to 9) - one special character (e.g. !, $, +,?) 14 ��������������������������������������� 15 Press ’Login’. 7 Press ’Next’. 8 Enter the name you want to give your product. 9 Enter the address where your product is installed. 10 Press ’Next’. Information that you have received a reset code will be sent to the email address you have given. Open the email and make a note of the code. Enter the code so that you can create a password for your account.

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2 Enter the email address where you created an account. 3 Enter your password. 4 Press ’Save login details’ if you want your mobile device to save your login details. In this case, you do not need to enter them every time you start the app. 5 Press ’Login’. 16 Press ’Continue’. If all data is accessible in cloud computing, you will be logged in to your product. 4.4. Logging in via cloud computing To log in to your product via cloud computing, both your product and your mobile device must be connected to the internet. 1 Press ’Login’. EcoNordic

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4.5. ���������������������������������� ������� Depending on the type of system on your mobile device, ��������������������������������������������������������� ������������������������������������������������������ at the top left of the home screen, while iOS has icons for menu selection at the bottom of the home screen. - WH4 only WH4 only 4.6. EcoNordic W4 home screen WH4/W4 - WH4 only 1 2 3 4 5 7 8 6 ������������������������������������������������������ connect to the product. All values displayed are current values. 1 Menu Press or swipe from the left to open the main menu. 2 Name of the product • Local connection = Activation key • Cloud connection = The name you gave the product 3 Ventilation mode Press to change ventilation mode 4 Set point for intake air temperature Press to change set point for intake air temperature. 5 Outdoor air temperature 6 Outlet air temperature 7 Water mode Press to change water mode. 8 Heating Press to change heating parameters 4.7. Change ventilation mode From this screen, you can change the ventilation mode. To select one of the ventilation modes, just press the desired mode and then press start. In some modes you can select delayed start or a duration.

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4.7.1. Home Used when the building is in normal use. 4.7.2. ���� Used when the building is out of use for a longer period. In this mode you can select a delayed start. This can be useful if you have just had a shower, for example, in order to allow the ventilation unit to remove the moisture. 4.7.3. High Used if there is a temporary increased need for ventilation, for example if you take a shower or have visitors so there are more people than usual. As standard, this mode is set as a temporary mode, i.e. you can set a duration. When this time has elapsed, the ventilation returns to the previous mode. You can ����������������������������������������������������� ������������������������������������������������������ ventilation mode. 4.7.4. Fireplace ������������������������������������������������ This mode gives you an overpressure, making it easier ��������������������������������������������������� dwelling. This is also a temporary mode, which you set a duration for. When this time has elapsed, the ventilation returns to the previous mode, before Fireplace. 4.8. Change water mode 4.8.1. Eco The most economical way to produce hot water. The tank’s top sensor is used to trigger the tank to be charged with hot water from the heat pump. Charging is triggered when there is about 15% hot water remaining in the tank. 4.8.2. Comfort An economical way to produce hot water. The tank’s middle sensor is used to trigger the tank to be charged with hot water from the heat pump. Charging is triggered when there is about 50% hot water remaining in the tank. If hot water consumption is high and the hot water level in the tank falls below 15%, additional electric heating is activated to increase hot water production. 4.8.3. Boost A temporary mode with adjustable duration, which can be used when extremely high hot water consumption is required. Hot water charging starts when the hot water level falls below 100%, and additional electric heating is activated if the level falls below 50%. When the time set for boost has elapsed, the water mode returns to the previous mode, Eco or Comfort.

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4.9. Heat settings 4.9.1. Heating WH4 only: Go to the bottom of the home page, “Heating”. The heating in the home can be increased or decreased ���������������������������������������������������������� you are making to the heating menu, contact your distributor for assistance. Press “Advanced settings”.

instructions in this chapter. All other maintenance

should be carried out by service personnel. Component Remedy �������� ���������� ������������������������������������������������������������������������������������������������ �������������������������������������������������������������������������������������� 6–12 months Gaskets ���������������������������������������������������������������������������������������������� and tight. 12 months Valves ��������������������������������������������������������������������������������������������� once per year. Check how many turns are needed to unscrew the valve. Screw it in again with the same number of turns. 12 months Air intake Check that no leaves or other objects have become stuck in the grid. During the winter the air intake may freeze, and this should be checked regularly (daily, if necessary). If necessary, scrape to remove impurities so that the air can pass through. 12 months Roof hood If the unit has a roof hood, this should be checked for leaves, etc. Also check that the drainage channels are not blocked. 12 months Ducts Check that the ducts are clean. 10 years Inside the ventilation module The combination of a very low outdoor temperature and damp outlet air can lead to ice formation. This is not usually a problem; as soon as the operational conditions return to normal, the ice crystals are converted into steam and removed with the exhaust air. If extremely cold temperatures persist for a long period, the unit should be checked for ice. �������������������������������������������������������������������� 6–12 months General inspection of the product In order for the warranty to be valid, a general inspection of the product, including fans, rotor, brush strips etc. should be carried out by an authorised service technician. 3 years Safety valve Open and close the safety valve to make sure the overpressure protection is working. See Chap. 5.5. The valve may drip slightly during hot water production. If the dripping is extensive and for long periods, contact your distributor. 6 months Drainage cup Clean the drainage cup by removing any leaves, etc. See Chap. 5.6. 6 months Addition for WH4 ��������������� heating medium side ����������������������������������������������������������������������������������������������� ��������������������������������������������������������������� 6 months Pressure on heating medium side Check that the heating system maintains its original pressure according to the installer’s instructions. 6 months ! DANGER Put the product in service mode and then disconnect the power before service is performed. Service mode 1. Start the Flexit GO app and select the product you want to service. 2. Enter the service menu (More > Service) 3. Select ”Service mode”. The product will now make a controlled shutdown. The shutdown time depends on the operating mode. ���������������������������������� Service can now be carried out. e 17 E C O N O R D I C W H 4 / W 4

Dampen a soft cloth with warm water.

NB Detergents containing ammonia or citrus must not be used. Do not use products that give stainless �������������������������������������� i 18 E C O N O R D I C W H 4 / W 4

The door is heavy - take care when

�������������� ! DANGER Put the product in service mode and then disconnect the power before service is performed. 1. 2. 1 1. 2. 2 Service mode 1. Start the Flexit GO app and select the product you want to service. 2. Enter the service menu (More > Service) 3. Select ”Service mode”. The product will now make a controlled shutdown. The shutdown time depends on the operating mode. ���������������������������������� Service can now be carried out. > 19 E C O N O R D I C W H 4 / W 4

Filter replacement 1

�������������������������������������������� to maintain a healthy indoor environment it is important to replace them when they become dirty. ��������������������������������������������������� ������������������������������������������������������� should be replaced at least once per year, preferably in the autumn, after the pollen season. In areas with ������������������������������������������������ should be replaced in spring as well as in winter. ������������������������������������� • impaired performance of the unit; • contamination of the unit: • moisture damage; • impaired indoor air quality; • noise. ������������������������������������������������������ to obtain optimal yield from the unit. NB ����������������������������������� ���������������������������������� same time. i ! WARNING For questions concerning support, contact your retailer. 1 2 3 20 E C O N O R D I C W H 4 / W 4

Filter replacement 2

NB ����������������������������������� ������������������������������ the same time. i ! WARNING For questions concerning support, contact your retailer. 1 2 1. 2. 3 22 E C O N O R D I C W H 4 / W 4

Movement of safety valve

Carry out this procedure to ensure that the overpressure protection is working. NB During hot water production there may be some slight dripping ������������������������������������� dripping for a long period, contact your retailer. i 2 3 4 24 E C O N O R D I C W H 4 / W 4

Checking the drip tray

NB During hot water production there may be some slight dripping ������������������������������������� dripping for a long period, contact your retailer. i 1 5 2 4 3 25 E C O N O R D I C W H 4 / W 4

Actions to be taken in the

event of an alarm 6.1. Reset overheating protection - ventilation If there is an alarm from the overheating protection, use the reset button to cancel the alarm. If there are repeated alarms, contact your retailer. 1 2 26 E C O N O R D I C W H 4 / W 4

Reset overheating protection - water

If there is an alarm from the overheating protection, use the reset button to cancel the alarm. If there are repeated alarms, contact your retailer. 1 2 27 E C O N O R D I C W H 4 / W 4

Cold intake air

Incorrect intake air temperature Check selected intake air temperature. Check that the re-heater is switched on. �������������� ������������������������������������������ Too little air ’Away’ mode is activated Change mode to ’home’ or ’high’. �������������������������������������� ���������������������������� Check intake air valves ������������������������������������� ����������������������������������������������� problem persists Contact your retailer. The fans do not operate Fault in fan or unit Check that the product’s power supply is working. If not, check that the fuses are intact. If the fault persists, contact your retailer. The overheating thermostat has tripped Reset the thermostat if it has tripped. If it trips repeatedly, contact your retailer. Rotor alarm The rotor has stopped Open the door of the ventilation module and check to see whether the rotor is spinning. If the rotor is stationary, contact your retailer. The rotor is spinning, but at the wrong speed Contact your retailer. No hot water The tank is empty - hot water is being produced Wait 30 minutes, until hot water is available again. Check in the app to see whether an alarm has been triggered. Follow the instructions in the app. If necessary, contact your retailer. Other cause Contact your retailer. Water around or under the product The drip tray is clogged Check the drip tray and clean if necessary (see chapter 5.6) Water system leakage Consider the severity of the leakage. If the problem is severe or recurring, contact your distributor. Abnormal sound �������������� ������������������������������������������ Incorrectly set valves Check to see whether any of the valves are completely closed. Open valves should not be touched, except for cleaning. See separate point under maintenance. The combibox or intake grille has frozen. Remove the ice and clean the intake. Other cause Contact your retailer. Other alarms - Contact your retailer. Tillegg for WH4 ������������������� radiator Faulty initial settings on product Contact the distributor Air in the heating system Check the pressure against the installer’s instructions. �������������������������������������������������������������� system. Contact the distributor if assistance is required. ������������� ���������������� Contact the distributor if assistance is required. If outdoor temperatures are very low, this may require more heat than the product can deliver Use other heat sources in the house. Fault on product Contact the distributor. 29 E C O N O R D I C W H 4 / W 4

EU Declaration of Conformity for CE marking

��������������������������������������������������������������������������������������������������������������� standards: Electromagnetic Compatibility (EMC) 2014/68/EU Low Voltage Directive (LVD) 2014/35/EU Pressure equipment 2014/68/EU RoHS 2 2011/65/EU �������������������������������� ����������� Energy labelling directive 814/2014/EC Safety standards EN 60335-1:2012 + A11 ����������������������������������� ������������� EMC standard EN 55014-1:2006 + A1:2009 + A2:2011 EN 61000-3-2:2014 EN 61000-3-3:2013 EN 55014-2:2015 Our products are tested in accordance with the whole or parts of the following standards: Machinery Directive (Safety) 2006/42/EC ������������������������������������������ ������������� ������������������������������������������������ ����������������Tested at RISE (SP) Sound data EN 12102:2017 WH4: ������������������������������������������� ������������� ����������������������������������������������������������������� ���������������������������������������������������� Type: EcoNordic WH4 Indoor Climate Central EcoNordic W4 Indoor Climate Central The product is CE-labelled: 2018 FLEXIT AS 2018 Knut Skogstad CEO 30 E C O N O R D I C W H 4 / W 4