nest Thermostat E Installation Manual

We’re committed to being open and honest about how we use data. We’ll always ask for permission before sharing personally identifiable information like your email address, and we keep your data safe with industry standard security tools. To learn more about our Privacy Policy, go to nest.com/ca/privacy

systems, including forced air, variable speed, heat pump and radiant systems, as well as common fuel types such as natural gas, electricity and oil. It can control: • Heating and cooling: one stage of heating and cooling, and a second stage of either heating or cooling • Heat pumps: with auxiliary and emergency heat • Fans: one speed You can check your system’s compatibility at nest.com/ca/works Professional installation is recommended for dual fuel systems (heat pump with furnace). Watch the video To see an overview of how to install the Nest Thermostat, visit support.nest.com/ca/thermostat-e Don’t want to install your Nest Thermostat yourself? The Nest Thermostat is designed for DIY installation, but you can also hire a Nest Pro to do it for you. They’ll take care of installation and make sure everything’s up and running. Go to nest.com/ca/install to find a Nest Pro installer near you.

This protects you and avoids blowing a fuse in your equipment. To make sure the power is off, change the temperature with your current thermostat and wait at least five minutes to be sure that your system doesn’t turn on. 2. Remove the cover Some thermostat covers pop off, while others need to be unscrewed. Older thermostats may have a second plate that should also be removed to expose the wires.

Take a picture of your thermostat’s wires and save it for reference. Make sure you can read the wire terminal labels. IMPORTANT: If there are two labels on your thermostat’s wire connectors, go to nest.com/ca/labels for detailed help and instructions.

Stranded wires Stranded wires aren’t compatible with the Nest Thermostat. High-voltage wires If your thermostat is labeled 120V or 240V, or has thick wires with wire nuts, or has L1 and L2 terminal blocks, your system is high voltage and isn’t compatible with the Nest Thermostat.

and enter your thermostat’s wires into the compatibility checker. • Enter only the connectors on your thermostat that have wires in them • Do not use wire colors – enter the connector labels • Do not enter any jumper wires into the checker (see step 5) If your system is compatible, you’ll get a custom wiring diagram that you will need to install your Nest Thermostat. You can print it or email it to yourself. 4. Use the compatibility checker

Jumper wires are short wires between two connectors. The Nest Thermostat doesn’t need jumpers. If your thermostat has jumpers, remove them, but save them along with your old thermostat. IMPORTANT: If you have Rh and Rc wires, you have a dual transformer system. The Nest Thermostat E is not compatible with dual transformer systems, but you may be able to use the 3rd generation Nest Learning Thermostat.

Peel off the labels below and attach them to the thermostat’s matching wires. Note: If you have an Rc or Rh wire, put the R label on it. IMPORTANT: If you’re unsure about wiring your thermostat, go to nest.com/ca/install to contact a Nest Pro in your area. Wiring tips Wire colors can vary, but: • Common or C wires are generally blue. • If there’s an orange wire in the connector labeled both W and O/B, then you likely have a heat pump. Put this wire in the Nest Thermostat’s * O/B connector. • If there’s a white wire in the connector labeled both W and O/B, then you probably don’t have a heat pump. Put this wire in the Nest Thermostat’s W connector.

the wires around a pen or pencil so they don’t fall back into the hole in the wall. Remember, the power to your HVAC system must be off to avoid blowing a fuse in your equipment. 8. Mark where screws will go Use the built-in bubble level to make sure the base is level. 7. Disconnect wires and remove base

Electrical boxes aren’t common, but if you have one, you’ll need to purchase a steel plate and screws from nest.com/ca for installation. Secure the steel plate to the electrical box with two of the screws. Use the other two screws to attach the Nest base and trim plate. Optional in most homes Use the included trim plate if needed If you don’t want to paint over holes or marks left by your old thermostat, you can use the optional trim plate. Snap the thermostat base and trim plate together, then screw the plate to the wall.

Pull the wires through the center of the base, then attach it to the wall with the screws.

Use the wiring diagram you got from the compatibility checker in step 4 to connect your system wires to the Nest Thermostat. Note: If you have an R, Rc or Rh wire, you can put it into the R connector on the Nest Thermostat. If you have a W2, Y2 or O/B wire, you can put it into the * O/B connector, if needed. The exposed wire should be straight. 3/8 in Gently tug each wire to check they’re secure, and make sure each connector that has a wire stays down. After all the wires are securely connected, push them down to make sure they’re flush with the base.

Push the display onto the base until it clicks. 12. Switch the power back on

Download the free Nest app so you can control your thermostat with your phone. You’ll also receive a monthly Home Report that shows your energy use. You can get the app on Google Play or the App Store, or go to home.nest.com/ca if you don’t have a phone handy. 13. Setup The Nest Thermostat will turn on and walk you through setup. You can select a language, connect it to Wi-Fi, and tell it some things about your home and system so it can help save energy. The Nest Thermostat doesn’t have a touchscreen. Turn the thermostat ring and press it down to select.

on the app home screen, then select Nest Thermostat. If you already have Nest products in your account, tap the Settings icon, then select thermostat. The app will show you how to add your thermostat to your Nest Account. If you need help, visit nest.com/ca/pair 15. Add your thermostat to your account Using your thermostat Your thermostat can automatically start learning your schedule, or you can choose a schedule with preset times and temperatures. You can edit your schedule at any time. For help getting started, learning about Nest Thermostat features, energy saving tips and more, go to nest.com/ca/thermostatbasics

INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS, AS WELL AS LIMITATIONS AND EXCLUSIONS THAT MAY APPLY TO YOU. 1. WHAT THIS LIMITED WARRANTY COVERS; PERIOD OF COVERAGE Nest Labs, Inc. (“Nest Labs”), 3400 Hillview Avenue, Palo Alto, California USA, warrants to the owner of the enclosed product that the product contained in this box (“Product”) will be free from defects in materials and workmanship for a period of one (1) year from the date of delivery following the original retail purchase, and if a Nest Pro sells and installs the Product and enters a valid Nest Pro ID during setup, an additional two (2) years, resulting in a warranty period of three (3) years for that Product (collectively, the “Warranty Period”). If the Product fails to conform to this Limited Warranty during the Warranty Period, Nest Labs will, at its sole discretion, either (a) repair or replace any defective Product or component; or (b) accept the return of the Product and refund the money actually paid by the original purchaser for the Product. Repair or replacement may be made with a new or refurbished product or components, at Nest Labs’ sole discretion. If the Product or a component incorporated within it is no longer available, Nest Labs may, at Nest Labs’ sole discretion, replace the Product with a similar product of similar function. This is your sole and exclusive remedy for breach of this Limited Warranty. Any Product that has either been repaired or replaced under this Limited Warranty will be covered by the terms of this Limited Warranty for the longer of (a) ninety (90) days from the date of delivery of the repaired Product or replacement Product, or (b) the remaining Warranty Period. This Limited Warranty is transferable from the original purchaser to subsequent owners, but the Warranty Period will not be extended in duration or expanded in coverage for any such transfer. 2. TOTAL SATISFACTION RETURN POLICY If you are the original purchaser of the Product and you are not satisfied with this Product for any reason, you may return it in its original condition within thirty (30) days of the original purchase and receive a full refund. 3. WARRANTY CONDITIONS; HOW TO GET SERVICE IF YOU WANT TO CLAIM UNDER THIS LIMITED WARRANTY Before making a claim under this Limited Warranty, the owner of the Product must (a) notify Nest Labs of the intention to claim by visiting nest.com/ca/support during the Warranty Period and providing a description of the alleged failure, and (b) comply with Nest Labs’ return shipping instructions. Nest Labs will have no warranty obligations with respect to a returned Product if it determines, in its reasonable discretion after examination of the returned Product, that the Product is an Ineligible Product (defined below). Nest App Store is a service mark of Apple Inc., registered in the U.S. and other countries. Google Play is a trademark of Google Inc., registered in the U.S. and other countries. Weather data is provided by The Weather Channel™. Please recycle Nest’s packaging. RECYCLING AND DISPOSAL Visit nest.com/ca/recycle For more information, visit nest.com/ca Need help? Contact us at nest.com/support/ca For IC Compliance Statement, visit nest.com/ca/legal/ic-compliance-notice Nest Labs, Inc. Limited Warranty Nest Thermostat E

and will reimburse any shipping costs incurred by the owner, except with respect to any Ineligible Product, for which owner will bear all shipping costs. 4. WHAT THIS LIMITED WARRANTY DOES NOT COVER This Limited Warranty does not cover the following (collectively “Ineligible Products”): (i) Products marked as “sample” or “Not for Sale”, or sold “AS IS”; (ii) Products that have been subject to: (a) modifications, alterations, tampering, or improper maintenance or repairs; (b) handling, storage, installation, testing, or use not in accordance with the User’s Guide or other instructions provided by Nest Labs; (c) abuse or misuse of the Product; (d) breakdowns, fluctuations, or interruptions in electric power or the telecommunications network; or (e) Acts of God, including but not limited to lightning, flood, tornado, earthquake, or hurricane; or (iii) any non-Nest Labs branded hardware products, even if packaged or sold with Nest Labs hardware. This Limited Warranty does not cover consumable parts, including batteries, unless damage is due to defects in materials or workmanship of the Product, or software (even if packaged or sold with the product). Nest Labs recommends that you use only authorized service providers for maintenance or repair. Unauthorized use of the Product or software can impair the Product’s performance and may invalidate this Limited Warranty. 5. DISCLAIMER OF WARRANTIES EXCEPT AS STATED ABOVE IN THIS LIMITED WARRANTY, AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NEST LABS DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES AND CONDITIONS WITH RESPECT TO THE PRODUCT, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NEST LABS ALSO LIMITS THE DURATION OF ANY APPLICABLE IMPLIED WARRANTIES OR CONDITIONS TO THE DURATION OF THIS LIMITED WARRANTY. 6. LIMITATION OF DAMAGES IN ADDITION TO THE ABOVE WARRANTY DISCLAIMERS, IN NO EVENT WILL NEST LABS BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, EXEMPLARY, OR SPECIAL DAMAGES, INCLUDING ANY DAMAGES FOR LOST DATA OR LOST PROFITS, ARISING FROM OR RELATING TO THIS LIMITED WARRANTY OR THE PRODUCT, AND NEST LABS’ TOTAL CUMULATIVE LIABILITY ARISING FROM OR RELATED TO THIS LIMITED WARRANTY OR THE PRODUCT WILL NOT EXCEED THE AMOUNT ACTUALLY PAID FOR THE PRODUCT BY THE ORIGINAL PURCHASER. 7. LIMITATION OF LIABILITY THE NEST LABS ONLINE SERVICES (“SERVICES”) PROVIDE YOU INFORMATION (“PRODUCT INFORMATION”) REGARDING YOUR NEST PRODUCTS OR OTHER PERIPHERALS CONNECTED TO YOUR PRODUCTS (“PRODUCT PERIPHERALS”). THE TYPE OF PRODUCT PERIPHERALS THAT MAY BE CONNECTED TO YOUR PRODUCT MAY CHANGE FROM TIME TO TIME. WITHOUT LIMITING THE GENERALITY OF THE DISCLAIMERS ABOVE, ALL PRODUCT INFORMATION IS PROVIDED FOR YOUR CONVENIENCE,“AS IS”, AND “AS AVAILABLE”. NEST LABS DOES NOT REPRESENT, WARRANT, OR GUARANTEE THAT PRODUCT INFORMATION WILL BE AVAILABLE, ACCURATE, OR RELIABLE OR THAT PRODUCT INFORMATION OR USE OF THE SERVICES OR PRODUCT WILL PROVIDE SAFETY IN YOUR HOME. YOU USE ALL PRODUCT INFORMATION, THE SERVICES, AND THE PRODUCT AT YOUR OWN DISCRETION AND RISK. YOU WILL BE SOLELY RESPONSIBLE FOR (AND NEST LABS DISCLAIMS) ANY AND ALL LOSS, LIABILITY, OR DAMAGES, INCLUDING TO YOUR WIRING, FIXTURES, ELECTRICITY, HOME, PRODUCT, PRODUCT PERIPHERALS, COMPUTER, MOBILE DEVICE, AND ALL OTHER ITEMS AND PETS IN YOUR HOME, RESULTING FROM YOUR USE OF THE PRODUCT INFORMATION, SERVICES, OR PRODUCT. PRODUCT INFORMATION PROVIDED BY THE SERVICES IS NOT INTENDED AS A SUBSTITUTE FOR DIRECT MEANS OF OBTAINING THE INFORMATION. FOR EXAMPLE, A NOTIFICATION PROVIDED THROUGH THE SERVICE IS NOT INTENDED AS A SUBSTITUTE FOR AUDIBLE AND VISIBLE INDICATIONS IN THE HOME AND ON THE PRODUCT, NOR FOR A THIRD PARTY MONITORING SERVICE THAT MONITORS ALARM STATE. 8. YOUR RIGHTS AND THIS LIMITED WARRANTY This Limited Warranty gives you specific legal rights. You may also have other legal rights that vary by state, province, or jurisdiction. Likewise, some of the limitations in this Limited Warranty may not apply in certain states, provinces or jurisdictions. The terms of this Limited Warranty will apply to the extent permitted by applicable law. For a full description of your legal rights you should refer to the laws applicable in your jurisdiction and you may wish to contact a relevant consumer advisory service. 064-00122-EF

Nous nous engageons en faveur de la transparence et de l’honnêteté en ce qui concerne l’utilisation des données. Nous vous demanderons toujours votre accord avant de transmettre des renseignements qui permettent de vous identifier personnellement, tels que votre adresse de courriel. Nous conserverons vos données en sécurité au moyen d’outils sécurisés conformes aux normes de l’industrie. Pour en savoir plus sur notre politique de confidentialité, consultez la page nest.com/ca/fr/privacy

plupart des systèmes 24 V, y compris les systèmes à air pulsé, à vitesse variable, à pompe à chaleur et par rayonnement, ainsi qu’avec les systèmes utilisant des combustibles courants comme le gaz naturel, l’électricité et le mazout. Il peut contrôler : • le chauffage et la climatisation : un premier étage de chauffage et de climatisation, et un deuxième étage de chauffage ou de climatisation; • les pompes à chaleur : avec chauffage d’appoint et d’urgence; • les ventilateurs : une vitesse. Vous pouvez vérifier la compatibilité de votre système à la page nest.com/ca/fr/works Nous recommandons une installation professionnelle pour les systèmes bi-énergie (pompe à chaleur avec chaudière). Regarder la vidéo Pour avoir un aperçu de la procédure à suivre pour installer le thermostat Nest, consultez la page nest.com/ca/fr/support/thermostat-e Vous n’avez pas envie d’installer vous-même votre thermostat Nest? Le thermostat Nest est conçu pour que vous puissiez l’installer vous-même, mais vous pouvez également engager un Nest Pro pour le faire à votre place. Il s’occupera de l’installation et s’assurera que tout fonctionne correctement. Consultez la page nest.com/ca/fr/install pour trouver un installateur Nest Pro près de chez vous.

ou 1. Débranchez l’alimentation Cela vous protège et évite de faire sauter un fusible de votre équipement. Pour vous assurer que l’alimentation est bel et bien coupée, modifiez la température sur votre thermostat actuel et attendez cinq minutes pour vous assurer que votre système ne démarre pas. 2. Retirez le couvercle Certains couvercles de thermostat peuvent être retirés à la main, alors que d’autres doivent être dévissés. Les thermostats plus anciens peuvent avoir une deuxième plaque qu’il vous faudra enlever pour exposer les fils.

Prenez une photo des fils de votre thermostat et conservez-la pour consultation ultérieure au besoin. Assurez-vous d’être en mesure de lire les étiquettes des bornes de fils. IMPORTANT : S’il y a deux étiquettes apposées sur les connecteurs de fils de votre thermostat, consultez la page nest.com/ca/fr/labels pour obtenir de l’aide et des instructions détaillées.

Fils multibrins Les fils multibrins ne sont pas compatibles avec le thermostat Nest. Fils à haute tension Si votre thermostat porte l’étiquette 120 V ou 240 V, ou s’il dispose de fils épais avec capuchons de connexion, ou de borniers L1 et L2, il s’agit d’un système haute tension qui n’est pas compatible avec le thermostat Nest.

nest.com/ca/fr/works et cochez les cases correspondant aux fils de votre thermostat dans le vérificateur de compatibilité. • Cochez uniquement les cases correspondant aux connecteurs de votre thermostat auxquels des fils sont connectés • Ne vous fiez pas aux couleurs des fils, mais plutôt aux étiquettes des connecteurs • Ne cochez aucune case correspondant à un fil de liaison dans le vérificateur (voir l’étape 5) Si votre système est compatible, vous obtiendrez un schéma de câblage personnalisé dont vous aurez besoin pour installer votre thermostat Nest. Vous pouvez l’imprimer ou vous l’envoyer par courriel. 4. Utilisez le vérificateur de compatibilité

Les fils de liaison sont des fils courts situés entre deux connecteurs. Le thermostat Nest n’a pas besoin de fils de liaison. Si votre thermostat dispose de fils de liaison, retirez-les, mais conservez-les avec votre ancien thermostat. IMPORTANT : Si des fils Rh et Rc sont présents, vous avez un système à double transformateur. Le Nest Thermostat E n’est pas compatible avec les systèmes à double transformateur, mais vous devriez être en mesure d’utiliser le Nest Learning Thermostat de 3e génération à la place.

Décollez les étiquettes ci-dessous et apposez- les sur les fils correspondants du thermostat. Remarque : Si vous avez un fil Rc ou Rh, apposez-y l’étiquette R. IMPORTANT : Si vous hésitez à câbler vous-même votre thermostat, consultez la page nest.com/ca/fr/install pour trouver un Nest Pro dans votre région. Conseils de câblage Les couleurs des fils peuvent varier, mais : • Les fils communs ou fils C sont habituellement bleus. • Si vous voyez un fil orange portant les étiquettes W et O/B dans le connecteur, vous possédez probablement une pompe à chaleur. Branchez ce fil dans le connecteur * O/B du thermostat Nest. • Si vous voyez un fil blanc portant les étiquettes W et O/B dans le connecteur, vous ne possédez probablement pas de pompe à chaleur. Branchez ce fil dans le connecteur W du thermostat Nest.

doucement les fils autour d’un stylo ou d’un crayon pour les empêcher de retomber dans le trou du mur. N’oubliez pas de couper l’alimentation de votre système CVC pour éviter de faire sauter un fusible de votre équipement. 8. Marquez l’emplacement des vis Utilisez le niveau à bulle intégré pour vous assurer que la base est de niveau. 7. Débranchez les fils et retirez la base

Si vous possédez un boîtier électrique Les boîtiers électriques ne sont pas courants, mais si vous en possédez un, il vous faudra une plaque en acier et des vis, que vous pouvez acheter à la page nest.com/ca/fr, pour installer le thermostat. Fixez solidement la plaque en acier au boîtier électrique avec deux des vis. Utilisez les deux autres vis pour fixer la base Nest et la plaque de montage à la plaque en acier. Facultatif dans la plupart des résidences Utilisez la plaque de montage incluse (si nécessaire) Si vous ne voulez pas peindre les trous ou les marques laissés par votre ancien thermostat, vous pouvez utiliser la plaque de montage facultative. Enclenchez la base du thermostat et la plaque de montage ensemble, puis vissez la plaque au mur.

Faites passer les fils par le centre de la base, puis fixez celle-ci au mur avec les vis.

Utilisez le schéma de câblage que vous avez obtenu du vérificateur de compatibilité à l’étape 4 pour connecter les fils de votre système au thermostat Nest. Remarque : Si vous avez un fil R, Rc ou Rh, vous pouvez le brancher au connecteur R du thermostat Nest. Si vous avez un fil W2, Y2 ou O/B, vous pouvez le brancher au connecteur * O/B, si nécessaire. Le fil dénudé doit être droit. 0,95 cm Tirez doucement sur chaque fil pour vérifier s’il est bien branché. Assurez-vous que chaque connecteur qui est relié à un fil reste abaissé. Une fois les fils solidement branchés, poussez-les vers le bas pour vous assurer qu’ils sont de niveau avec la base.