Morphy Richards Supervac gold Instructions Manual

and more join us at Please read and keep these instructions for future use www.facebook.com/morphyrichardsuk @loveyourmorphy CHARGE THE PRODUCT FULLY BEFORE FIRST USE *Register at www.morphyrichards.co.uk/support UK and Ireland customers only IMPORTANT: Maintain your product to ensure optimum performance and product life. Please read the maintenance section thoroughly. The guarantee may be invalidated if the motor is damaged due to: using the appliance without the filter(s) installed; not cleaning the filter(s); not replacing a damaged filter; not clearing any blockages. Cordless Vacuum Cleaner VC731011MUK Rev1.qxp_Instruction Book 05/03/2020 10:44 Page 1 all-guides.c om

• WARNING: Whenever the cleaner is in use, due to the risk of entrapment in rotating parts, keep loose clothing, hair, fingers etc. away from the brush bar, nozzle and any handheld accessories. • WARNING: Disconnect from the mains supply and remove the handheld vacuum cleaner (6) before carrying out any routine maintenance, such as cleaning any blockages, changing any filters, accessing the motorised floor brush or removing the battery. • WARNING: Misuse of the appliance could cause personal injury. • This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, if they have been given supervision or instruction concerning the use of the appliance in a safe way and understand the hazards involved. • Only use the mains adaptor supplied with the unit. • The appliance must be disconnected from the supply mains before removing the battery. • Children shall not play with the appliance. • Cleaning and user maintenance shall not be undertaken by children without supervision. • If the battery is damaged, do not use or try to charge it. Contact the helpline on the back page. • Refer to page 11 for disposal of the product and battery. Personal safety • WARNING: Only lift the product by the handle (2) and never pick the cleaner up by the motorised floor brush. • To prevent accidental contact with the rotating brush bar, always remove the motorised floor brush (19) during maintenance. • Never use in the presence of explosive liquid or vapours. • Never pick up inflammable or poisonous liquids such as petrol, copier toner or other volatile substances. Never pick up acids, asbestos or asbestos dust. • Never touch the adaptor, product or cable with wet hands. • Unprofessional repairs can be dangerous for users. • To protect against fire, electric shock and personal injury, do not immerse cord, mains adaptor or cleaner in water or other liquid. • The appliance must never be left running unsupervised. Location • Do not use or keep this product outside. • Do not store the appliance near hot surfaces eg. ovens or heating appliances. Product safety • This appliance is not intended for liquid/wet pick up. • Never use the appliance without the filter being installed. • Never use the appliance to vacuum hot ashes, broken glass, sharp objects or liquids. • Never modify the cleaner in any way. • Use only Morphy Richards spare parts and accessories. Electrical requirements • Check that the voltage on the rating plate of the mains adaptor corresponds with your house electricity supply which must be A.C. (Alternating Current). • The battery is not a serviceable item. Remove at the end of the product’s life for recycling. The use of any electrical appliance requires the following common sense safety rules. Please read these instructions carefully before using the product. VC731011MUK Rev1.qxp_Instruction Book 05/03/2020 10:44 Page 2

(5) Dust canister release button (6) Handheld vacuum cleaner (7) Charge indicator lights (8) Foam filter (9) Dust canister filter (10) Dust canister (11) Dust canister swing base release button (12) Extension tube release button (13) Extension tube handheld connection end (14) Extension tube (15) Handheld vacuum cleaner suction inlet (16) Dust canister swing base (17) Extension tube suction end (18) Motorised floor brush release button (19) Motorised floor brush (20) Floor brush lights (21) Storage mount (22) Mains adaptor connector (23) Mains adaptor (24) Dusting brush / upholstery nozzle (25) Crevice tool Product overview 24 23 22 4 7 12 8 9 10 14 17 18 3 21 1 2 6 11 16 15 19 11 13 25 20 5 VC731011MUK Rev1.qxp_Instruction Book 05/03/2020 10:44 Page 3

• Vacuum cleaner for floors and carpets. • Handheld vacuum cleaner which can be carried with you whilst cleaning. • Extended reach vacuum cleaner for cleaning hard to reach places such as high coving etc. Handheld vacuum cleaning Extended reach cleaning in handstick mode Floor vacuum cleaning in handstick mode Storage mount fixing the ground 88mm 100cm is the minimum height above the ground for wall mounting if you wish to have the floor nozzle horizontal with the floor. If you wish to have the floor nozzle parallel with the wall, it should be mounted at a minimum of 112cm. NOTE: The mounting must be within 1.5 metres of a mains outlet socket to enable the mains adaptor to reach. The storage mount (21) must be fixed to a suitable, strong wall. Two wall plugs for solid walls (eg brick) and compatible screws are included with the product. If your mounting wall is not a solid brick wall then other appropriate wall plugs/screws will need to be used. The position of the two holes for the fixing of the plugs should be as shown in the diagram (see left). WARNING: Always take care when drilling walls. Ensure the wall is safe and sturdy and ensure there are no plumbing, gas or electrical routes within the wall. VC731011MUK Rev1.qxp_Instruction Book 05/03/2020 10:44 Page 4

Charge the product fully before first use. 1 Insert the mains adaptor connector (22) into the charging inlet (4) on the side of the handheld vacuum cleaner (6). Connect the mains adaptor into the mains supply. 2 During charging, the charge indicator lights (7) will illuminate with slow pulses. There are five charge indicator lights that will illuminate in turn as the product charges. When charging is complete, the charge indicator lights will stay on for five minutes before extinguishing. A full charge will take approximately 5 hours. When fully charged, disconnect the mains adaptor from the handheld charging inlet and unplug the mains adaptor from the mains supply. In extreme conditions, batteries may be subject to leakage. If touched, wash skin with hot soapy water. WARNING: Do not try to use or recharge the battery in this condition. Only use the battery supplied with this product. NOTE: Always make sure the device is turned off before charging. 2 1 Upright vacuuming: assembly 1 Push the extention tube (14) into the neck of the motorised floor brush (19) until it clicks into place, ensuring the electrical connectors marry together. 2 Push the handheld vacuum cleaner (6) into the extension tube until it clicks into place, ensuring the electrical connectors marry together. 1 2 VC731011MUK Rev1.qxp_Instruction Book 05/03/2020 10:44 Page 5

Assemble the product for upright vacuum cleaning (see ‘Upright vacuuming: assembly’). To switch ON, slide the On/Off button (1) forward. At the first position the product will switch on at LOW power, push the slider again to the second position for HIGH power. Slide the button rearwards to switch back to LOW power or OFF. The HIGH setting will produce the best cleaning results for the majority of cleaning tasks. Using on LOW power will be sufficient for light cleaning and will extend the usage time before the battery needs recharging. If the motorised floor brush (19) is fitted, the brush will rotate and the floor brush lights (20) will illuminate. NOTE: As the battery discharges during use, the number of illuminated charge indicator lights (7) will reduce until all lights extinguish. The product must then be recharged. VC731011MUK Rev1.qxp_Instruction Book 05/03/2020 10:44 Page 6 all-guides.c om

Handheld vacuum cleaning is ideal for cleaning stairs, curtains and upholstery. To separate the extension tube (14) from the handheld vacuum cleaner (6), press the extension tube release button (12) and pull the extension tube away from the handheld vacuum cleaner. To attach the motorised floor brush (19) to the handheld vacuum cleaner (6), push the neck of the motorised floor brush onto the handheld vacuum cleaner suction inlet (15) until it clicks into place. To separate the motorised floor brush from the handheld vacuum cleaner, press the motorised floor brush release button (18) and pull the motorised floor brush away from the handheld vacuum cleaner. 3 5 Assemble the product for handstick vacuum cleaning (see ‘Upright vacuuming: assembly’, page 5). 1 For extra reach whilst cleaning high areas like coving etc, use the crevice tool (25) or dusting brush / upholstery nozzle (24) in place of the motorised floor brush (19). Alternatively, you may wish to use the crevice tool (25) or dusting brush / upholstery nozzle (24) in place of the motorised floor brush (19). The tool fits directly onto the suction inlet (15) on the handheld vacuum cleaner (6). To remove it again, pull it firmly away. 4 2 VC731011MUK Rev1.qxp_Instruction Book 05/03/2020 10:44 Page 7

is damaged due to: using the appliance without the filter(s) installed; not cleaning the filter(s); not replacing a damaged filter; not clearing any blockages. WARNING: Always remove the mains adaptor (23) from the mains supply before undertaking any maintenance or cleaning procedures. Your cleaner is manufactured to withstand normal day-to-day use, but occasionally wipe over with a damp cloth to help maintain its good looks. Take care not to get the electrical connections wet. Abrasive cleaners should not be used. Empty the dust canister (10) regularly even if it does not look full, this will maintain the performance. To ensure optimum suction and performance, we recommend that the canister is only filled to the line shown on the side of the canister. We recommend cleaning the foam filter (8) and dust canister filter (9) and checking for any blockages every time the dust canister (10) is emptied. 1. Disconnect the extension tube (14) from the handheld vacuum cleaner (6). 2. Holding the handheld vacuum cleaner in one hand (whilst simultaneously pressing the dust canister release button (5) with your thumb), firmly hold the bottom of the dust canister (10) with your other hand and pull the dust canister away from handheld vacuum cleaner. 3. Holding the dust canister (10) over a dustbin, press the dust canister swing base release button (11) down to release the swing base (16), allowing it to swing open and empty the dirt. After the dirt has been emptied swing the base closed and press until it clips shut. Maintenance Maintenance - emptying the dust canister and cleaning the filters Press button here Hold firmly here Pull 24 25 Using the attachments Crevice tool and brushes Dusting brush (24) for carpet, upholstery and stairs etc. Upholstery nozzle (24) for upholstery and bedding etc. Slide the dusting brush back by clicking the button on the attachment - this reveals the upholstery nozzle. Crevice tool (25) for awkward places, corners and behind radiators etc. This tool is also useful on stairs. VC731011MUK Rev1.qxp_Instruction Book 05/03/2020 10:44 Page 8

filter (9). 5. Dust off the foam filter each time the dust canister is emptied. Every month, wash the foam filter in luke-warm water and thoroughly air dry before re-fitting. 6. Use the tab to pull out the dust canister filter (9) from the dust canister. 7. Brush clean all parts of the dust canister filter to remove any hairs or fibres each time the dust canister is emptied. 8. If necessary for further cleaning, the dust canister filter may be separated by holding the top of the filter and the tab at the bottom and rotating in opposite directions, then pull the two sections apart. To reassemble, use the reverse action. 9. To refit the dust canister filter (9) back into the dust canister (10), a lign the rectangular holes on each part and slot the dust canister filter back into the dust canister. 10. Refit the foam filter (8) into the dust canister filter (9). 11. Refit the dust canister (10) by locating the recess at the top of the canister onto the mating tab on the handheld vacuum cleaner (6) then push the canister onto the handheld vacuum cleaner until it locks into place. IMPORTANT: All the filters and the dust canister may be washed in luke-warm water, but please note: a) Not in hot water. b) No detergent should be used. c) All the parts must be left to air-dry before refitting. d) Do not use heated appliances to dry. e) Never use the product without the filters being in place. VC731011MUK Rev1.qxp_Instruction Book 05/03/2020 10:44 Page 9

must be removed before any maintenance operations. WARNING: Take care when using tools and sharp objects. 1. If the motorised floor brush (19) is stalled, for example by a foreign object or by use on a very deep-pile carpet, a motor protection device will operate and the motor will stop and the floor brush lights (20) will extinguish. To reset the protection, first switch off, then remove the motorised floor brush from the extension tube or handheld vacuum cleaner. Check and remove any blockage before refitting the motorised floor brush to the extension tube or handheld vacuum cleaner. Provided the blockage has been removed, the protection should reset itself when the product is switched on. 2. To clean the motorised floor brush, turn the unit off, press the motorised floor brush release button (18) and pull the motorised floor brush away. 3. Turn the motorised floor brush (19) over to inspect the rotating brush bar (19a). 4. Using a small flat bladed screwdriver gently turn the locking button (19b) 1/8 turn anti-clockwise to unlock the cover. Remove the cover (19c). Using the small flat bladed screwdriver underneath the end of the rotating brush, gently lift the rotating brush bar (19a) out. 5. Pull away any hairs or fibres from around the rotating brush bar (19a). If they are tightly wound around the brush carefully snip the fibres/hairs with scissors using the groove in the brush to assist. Take care not to damage the brush bristles. Inspect both ends of the brush for hairs & fibres and remove if necessary. The end cap of the brush that sits underneath the brush bar cover (19c) should rotate freely. 6. Before refitting the rotating brush bar (19a), check to ensure there are no blockages in the inlet aperture of the motorised floor brush (19). 7. Refit the rotating brush bar (19a) and brush bar cover (19c) in their original position and re-lock the locking button (19b). • “Does not pick-up”/ “Motorised floor-brush running slow or soon stops” Check for hairs/fibres that may be wrapped around the rotating brush-bar. IMPORTANT: Remove the rotating brush bar as described on page 10. Fine hairs or fibres may be caught in the ends of the rotating brush bar. Carefully remove the hairs and re-fit the rotating brush bar. • “Does not pick-up from floor, no suction but the motorised floor brush is rotating” Switch off the product, remove the motorised floor brush (19) and the extension tube (14) and check for blockages in both. Check also the air-path in the handheld vacuum cleaner (6) between the dust canister (10) and the handheld vacuum cleaner suction inlet (15). This air-path contains a one-way flap to prevent dirt from falling out of the dust canister, this flap must move freely. • “Does not pick-up” / “Suction of handheld cleaner has reduced” In addition to emptying the dust canister, it is very important that the filters are regularly and thoroughly cleaned. See pages 8 and 9 for details of how to access and clean the filters. Maintenance - troubleshooting Maintenance - motorised floor brush 19c 19b 19a 19c 19a Areas to check for blockages VC731011MUK Rev1.qxp_Instruction Book 05/03/2020 10:44 Page 10

Check the charge indicator lights (7) on the top of the handheld vacuum cleaner are illuminating to indicate that charging is in process. If the indicators are not showing, check: a) the mains adaptor (23) is correctly fitted into the charging inlet (4); b) the mains adaptor is fully fitted into the mains socket and the socket is switched on. • “All charge indicator lights are flashing during charging” If all charge indicator lights (7) are flashing, this indicates a fault condition and the mains adaptor (23) should be removed from the mains socket. Check the correct charger is being used. Charger/adaptor: MODEL: YLJXA-U260040 INPUT: 100-240VAC, 50/60Hz 0.5A Max OUTPUT: 26.0VDC, 0.4A PIN POLARITY: Centre pin positive (+) When the product reaches the end of its useful life, it must not be disposed of in normal household waste. The product must be disposed of at an authorised recycling plant. The battery (10) should be removed and disposed of at an authorised recycling plant. Your local authority will have a centre which accepts such waste for recycling. To remove the battery, remove the screw below the battery and slide the battery away from the handheld vacuum cleaner (6). If you do not have the appropriate tool to remove the screw, we recommend taking the whole handheld vacuum cleaner (6) to the recycling plant for advice. WARNING: Batteries and products containing batteries must never be disposed of in fires. Helpline If you are having a problem with your appliance, please call our Helpline, as we are more likely to be able to help than the store you purchased the item from. Please have the product name, model number and serial number to hand when you call to help us deal with your enquiry quicker. UK Helpline: 0344 871 0944 IRE Helpline: 1800 409 119 Spares: 0344 873 0710 Talk To Us If you have any questions or comments, or want some great tips to help you get the most out of your products, join us online: Blog: www.morphyrichards.co.uk/blog Facebook: www.facebook.com/morphyrichardsuk Twitter: @loveyourmorphy Website: www.morphyrichards.com Disposal Contact us Li-ion VC731011MUK Rev1.qxp_Instruction Book 05/03/2020 10:44 Page 11 all-guides.c om

Your standard 1 year guarantee is extended for an additional 12 months when you register the product within 28 days of purchase with Morphy Richards. If you do not register the product with Morphy Richards within 28 days, your product is guaranteed for 1 year. To validate your 2 year guarantee, register with us online at www.morphyrichards.co.uk Or call our customer registration line UK 0344 871 0242 IRE 1800 409 119 N.B. Each qualifying product needs to be registered with Morphy Richards individually. Please note that the 2 year guarantee is only available in the UK and Ireland. Please refer to the 1 year guarantee for more information. To qualify for the 1 year guarantee, the appliance must have been used according to the instructions supplied. It is important to retain the retailer’s receipt as proof of purchase. Staple your receipt to this back cover for future reference. Please quote the following information if the product develops a fault. These numbers can be found on the base of the product. Model no. Serial no. All Morphy Richards products are individually tested before leaving the factory. In the unlikely event of any appliance proving to be faulty within 28 days of purchase, it should be returned to the place of purchase for it to be replaced. If the fault develops after 28 days and within 1 year (2 years if registered) of original purchase, you should contact the Helpline number quoting Model number and Serial number on the product, or write to Morphy Richards at the address shown. You may be asked to return a copy of proof of purchase. Subject to the exclusions set out below (see Exclusions), the faulty appliance will then be repaired or replaced and dispatched usually within 7 working days of receipt. If you suspect a fault, follow the simple checks detailed below before retrying the appliance or calling the helpline. • Check the filters for blockages and clean. • Check the tools / tubes for blockages. • Check the appliance is charged. • Check the socket used for charging is working and the charging adaptor is firmly in the socket during charging. If, for any reason, this item is replaced during the 1 year guarantee period, the guarantee on the new item will be calculated from original purchase date. Therefore it is vital to retain your original till receipt or invoice to indicate the date of initial purchase. To qualify for the 1 year guarantee, the appliance must have been used according to the instructions supplied. This appliance is intended for domestic use only. Misuse or use for commercial or any other purpose will render the guarantee invalid. Morphy Richards shall not be liable to replace or repair the goods under the terms of the guarantee where: 1 The fault has been caused or is attributable to accidental use, misuse, negligent use or used contrary to the manufacturer’s recommendations or where the fault has been caused by power surges or damage caused in transit. 2 The appliance has been used on a voltage supply other than that stamped on the products. 3 Repairs have been attempted by persons other than our service staff (or authorised dealer). 4 The appliance has been used for hire purposes or non domestic use. 5 The appliance is second hand. 6 Morphy Richards reserves the right not to carry out any type of servicing under the guarantee at its discretion. 7 The guarantee excludes consumables such as the filter. • This guarantee does not confer any rights other than those expressly set out above and does not cover any claims for consequential loss or damage. This guarantee is offered as an additional benefit and does not affect your statutory rights as a consumer. Morphy Richards products are intended for household use only. See usage limitations within the location safety instructions. Morphy Richards has a policy of continuous improvement in product quality and design. The company, therefore reserves the right to change the specification of its models at any time. For electrical products sold within the European Community. At the end of the electrical products useful life, it should not be disposed of with household waste. Please recycle where facilities exist. Check with your Local Authority or retailer for recycling advice in your country. Battery should be removed at the end of the product’s life for recycling. Exclusions Registering your 2 year guarantee Your 1 year guarantee Disclaimer The After Sales Division Morphy Richards Ltd Mexborough, South Yorkshire, England, S64 8AJ IF YOU ARE HAVING A PROBLEM WITH ONE OF OUR PRODUCTS, CALL OUR HELPLINE: UK: 0344 871 0944 EIRE: 1800 409 119 SPARES: 0344 873 0710 Li-ion VC731011MUK Rev1.qxp_Instruction Book 05/03/2020 10:44 Page 12