Fujitsu Siemens AMILO Pro answers 2 Getting Started

... any technical problems or other questions which you would like to be clarified? Please contact: ● your sales partner ● your sales outlet Additional information is contained in the Help Desk list and the "Warranty" manual. The "Warranty" manual can be found on the "Drivers & Utilities" CD provided with your computer. The latest information on our products, tips, updates, etc., can be found on the internet under: http://www.fujitsu-siemens.com

This manual has been printed on recycled paper. Ce manuel est imprimé sur du papier recyclé. Este manual ha sido impreso sobre papel reciclado. Questo manuale è stato stampato su carta da riciclaggio. Denna handbok är tryckt på recyclingpapper. Dit handboek werd op recycling-papier gedrukt. Herausgegeben von/Published by Fujitsu Siemens Computers GmbH Bestell-Nr./Order No.: A26391-K149-Z100-1-7619 Ausgabe/Edition 2 Printed in the Federal Republic of Germany AG 0804 08/04 A26391-K149-Z100-1-7619

Intel is a registered trademark, Pentium and Celeron are trademarks of Intel Corporation, USA. Microsoft, MS, MS-DOS, Windows, and Windows NT are registered trademarks of Microsoft Corporation. Adobe and Acrobat are trademarks of Adobe systems Incorporated and may be protected in certain countries. All other trademarks referenced are trademarks or registered trademarks of their respective owners, whose protected rights are acknowledged. Copyright  Fujitsu Siemens Computers GmbH 2004 All rights, including rights of translation, reproduction by printing, copying or similar methods, in part or in whole, are reserved. Offenders will be liable for damages. All rights, including rights created by patent grant or registration of a utility model or design, are reserved. Delivery subject to availability. Right of technical modification reserved. This manual was produced by Gesellschaft für Technik-Dokumentation mbH www.cognitas.de

Contents Innovative technology ....................................................................................................................1 Notational conventions ......................................................................................................................1 Important notes ...............................................................................................................................2 Declarations of Conformity ................................................................................................................2 The "EasyGuide" manual and other sources of information...............................................................2 Safety notes ......................................................................................................................................3 Additional safety precautions for devices with wireless LAN ......................................................3 Restoring hard disk contents (recovery).............................................................................................4 Preparation for use and operation .................................................................................................5 Unpacking and checking the delivery.................................................................................................5 Selecting a location ...........................................................................................................................5 Connecting the power adapter...........................................................................................................6 Switching on the notebook for the first time .......................................................................................8 Switching on the notebook.................................................................................................................8 Switching off the notebook.................................................................................................................9 Battery.............................................................................................................................................10 Touchpad and touchpad buttons......................................................................................................10 Wireless LAN (optional)...................................................................................................................11 Port Replicator (optional) .................................................................................................................12 BIOS Setup .....................................................................................................................................14 Drivers and utilities ..........................................................................................................................14 "Windows Recovery CD" .................................................................................................................14 Troubleshooting and tips..............................................................................................................15 Restoring the hard disk contents under Windows (Recovery)..........................................................15 The notebook cannot be started ......................................................................................................16 The notebook stops working............................................................................................................16 No display appears on the screen, the power-on indicator flashes...................................................17 The notebook switches off ...............................................................................................................17 The battery indicator flashes or is off ...............................................................................................17 The battery discharges too quickly...................................................................................................18 The Suspend/Resume button does not respond properly ................................................................18 The notebook does not react ...........................................................................................................19 The LCD screen of the notebook remains blank ..............................................................................19 The LCD screen is difficult to read...................................................................................................19 The external monitor stays blank .....................................................................................................20 The external monitor is blank or the image is unstable ....................................................................20 The CD/DVD does not function........................................................................................................21 The mouse does not work ...............................................................................................................21 The printer does not print.................................................................................................................21 No sound or minimal volume ...........................................................................................................22 The notebook's date or time is incorrect ..........................................................................................22 You have forgotten your user and/or supervisor password...............................................................22 Acoustic warnings............................................................................................................................22 Error messages on the screen.........................................................................................................23 Are you missing information? The detailed operating manual for this device is provided as a PDF file on the included "Drivers & Utilities" CD.

1 Innovative technology ... and ergonomic design make your AMILO Pro the ideal user-friendly and reliable mobile PC. Your operating system is pre-installed on the hard disk to facilitate the procedure when you use your notebook for the first time. This "Getting Started" manual tells you how to put your notebook into operation. If a technical problem should arise, helpful information can be found in the "Troubleshooting and tips" chapter. Notational conventions The meanings of the symbols and fonts used in this manual are as follows: ! Indicates information which is important for your health or for preventing physical damage. Failure to follow the instructions may lead to loss of data, invalidate your warranty, destroy the notebook, or endanger your life. i Indicates important information which is required to use the system properly. ► Text which follows this symbol describes activities that must be performed in the order shown. This font indicates screen outputs. This font indicates programme names, commands, or menu items. "Quotation marks" indicate names of chapters, data carriers, and terms that are being emphasised.

Important notes This chapter contains references to other sources of information. It is essential that you observe the safety information for your notebook. Declarations of Conformity The "Declarations of Conformity" concerning this device can be found at our internet address: http://www.driver-cd.com. Hereby, Fujitsu Siemens Computers, declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. The "EasyGuide" manual and other sources of information In this "Getting Started" manual you will find information you require to operate your notebook. Detailed instructions and technical information for your notebook are contained in the "EasyGuide" manual. This manual is only available as a PDF file. If you connect a printer to your notebook, you can print out the "EasyGuide" manual. The programme Adobe Acrobat Reader must be installed to be able to open the "EasyGuide" manual. If the installation file can be found in the menu Start - All Programs - AddOn, install the programme by double-clicking on the installation file. If you cannot find the installation file, the programme Adobe Acrobat Reader has already been preinstalled. The "EasyGuide" manual can be opened from the menu Start - All Programs - AddOn or by double- clicking on the symbol in the C:\AddOn\EasyGuide folder. Information Source Type of Information Where? "EasyGuide" manual (PDF file) Detailed instructions for commissioning, operation and technical information Folder C:\AddOn\EasyGuide "Drivers & Utilities" CD The latest version of the manual is available for downloading from the manual server on the Internet: http://manuals.fujitsu- siemens.com "Wireless LAN" manual (PDF file) Detailed instructions on using wireless LAN and technical information "Drivers & Utilities" CD "Safety" manual (printed and PDF file) Safety notes "Drivers & Utilities" CD "Warranty" manual (PDF file) General guarantee conditions "Drivers & Utilities" CD information files (e.g. *.TXT, *.DOC, *.CHM, *.HLP) Information on utilities and programs "Drivers & Utilities" CD

3 Safety notes ! It is essential that you observe the following safety information, as well as safety information provided in the "Safety" manual. ● When cleaning the notebook, observe the relevant notes in the "EasyGuide" manual. ● Your notebook is equipped with numerous security functions that offer you a high level of security according to a multi-level concept. Details are contained in the "Safety functions" chapter in the "EasyGuide" manual. ● If you have a device with a wireless LAN, also observe the information in the section "Additional safety precautions for devices with wireless LAN". ● Keep this operating manual together with the device. If you pass this device on to others, you should also give them the operating manual. This notebook complies with the relevant safety regulations for data processing equipment. If you have questions as to whether you can set up the notebook in the intended environment, please contact your sales point or our hotline/help desk. Additional safety precautions for devices with wireless LAN If a radio component (Wireless LAN) is integrated in your notebook, you must be sure to observe the following safety precautions when using your notebook: ● The transmitted radio waves can cause an unpleasant humming in hearing aids. ● Switch off the notebook when you are in an aircraft or driving in a car. ● Switch off the radio components on the notebook (the Wireless LAN indicator must be dark) when you are in a hospital, an operating room or near a medical electronics system. The transmitted radio waves can impair the operation of the medical devices. ● Keep the notebook at least 20 cm from a pacemaker, as otherwise the proper operation of the pacemaker may be impaired by radio waves. ● Do not let the notebook near flammable gases or into hazardous environments (e.g. paintshops) with radio components switched on, as the transmitted radio waves can cause an explosion or a fire (the Wireless LAN indicator must be dark). ● The range of the radio connection is dependent on environmental and ambient conditions. ● With data traffic via a wireless connection, it is also possible for unauthorised third parties to receive data. Information on activating data encryption is provided in the documentation for your radio component. The company Fujitsu Siemens Computers GmbH cannot be held responsible for radio or television faults arising from unauthorised changes made to this device. Fujitsu Siemens Computers GmbH is, furthermore, not responsible for replacing and / or exchanging connector cables and devices which have not been specified by Fujitsu Siemens Computers GmbH. The user is solely responsible for repairing faults arising from such unauthorised changes made to a device and for replacing and/or exchanging devices.

Restoring hard disk contents (recovery) With the "Windows Recovery CD" you can restore the operating system on your notebook. Should you need to restore your hard disk, the instructions are provided on the case of the "Recovery CD" (delivered with your system). i All hard disk contents are deleted during hard disk restoration. Operating system, drivers and software utilities must be reinstalled. It is therefore recommended to save important data to a backup medium before restoring the hard disk contents.

5 Preparation for use and operation ! Please take note of the safety information in the "Important notes" chapter. You must charge the battery and install the application programmes before you can work with the notebook. The operating system and drivers required are preinstalled. Before you can work with your notebook, you need to charge the battery and install and configure the delivered software. This chapter also describes the basics for operating your notebook. Unpacking and checking the delivery ► Unpack all the individual parts. ► Check the delivery for damage incurred during transportation. i Should you discover damages incurred during transportation, notify your local sales outlet immediately! Do not discard the original packing material of the devices. Keep the original packing material in case you need to ship the equipment again. Selecting a location Select a suitable location for the notebook before setting it up. Consider the following points when looking for a location: ● Do not place it on a soft surface (e.g., a carpet or soft furnishings). The space between the notebook's feet must be clear. ● Place the notebook on a stable, flat, nonslippery surface. In view of the multitude of different finishes used on furniture, it is possible that the rubber feet of the notebook will mark the surface they stand on. ● Never place the notebook and the power adapter on a heat-sensitive surface. ● The notebook and the power adapter should be at least 200 mm apart. ● Keep other objects 100 mm away from the notebook and its power adapter to ensure adequate ventilation. ● Never cover the fan intake or exhaust openings of the notebook or the power adapter. ● Do not expose the notebook to extreme environmental conditions. ● Protect the notebook from dust, humidity, and heat.

Connecting the power adapter ! Please take note of the information in the section "Selecting a location". Upon delivery, the battery can be found in the battery compartment. The power cable supplied conforms to the requirements of the country in which you purchased your notebook. Make sure that the power cable is approved for use in the country in which you intend to use it. The power adapter's AC cord should only be connected to a mains outlet if the notebook is connected to the power adapter. Do not use the power adapter for other notebooks or devices. Do not use a power adapter that is not specially intended for this notebook. 1 2 3 ► Connect the power adapter cable to the DC jack (DC IN) of the notebook (1). ► Connect the power cable to the power adapter (2). ► Plug the power cable into the mains outlet (3).

7 2 ► Slide the release button in the direction of the arrow (1) and unfold the display upward (2). 1 The battery will charge. The battery indicator (1) lights up orange.

Switching on the notebook for the first time ! When you switch on your notebook for the first time, the supplied software is installed and configured. Due to the fact that this installation must not be interrupted, you should set aside enough time for it to be fully completed and connect the notebook to the mains outlet using the power adapter. During installation, the notebook may only be rebooted when you are requested to do so! Your operating system is pre-installed on the hard disk to facilitate the procedure when you use your notebook for the first time. ► Switch the notebook on (see the "Switching on the notebook" section). ► During installation, follow the instructions on screen. Consult the operating system manual if there is anything unclear about the requested input data. i If there is installed on your notebook a Windows operating system the "Drivers°&°Utilities" CD is included in the delivery scope. You will find further information on the system, drivers, utilities, updates, manuals etc. on this "Drivers & Utilities" CD. Switching on the notebook 2 1 ► Press the Suspend/Resume button (1) to switch on the notebook. The power-on indicator (2) of the notebook lights up.

9 ! After switch-on a self-test (POST, Power On Self Test) is automatically carried out. Never switch the notebook off during the self-test. Switching off the notebook ► Close all programmes and shut down your operating system (please see operating system manual). i If the notebook cannot be shut down properly, press the Suspend/Resume button (1) for approx. four seconds. The notebook switches off. However, any data which have not been saved may be lost. 1 2 ► Close the LCD screen so that it locks into place.

Battery ! The battery in the notebook is not fully charged at the time of delivery. You must first charge the battery with the power adapter connected to the mains supply (see the section "Connecting the power adapter"). The battery supplies your notebook with the necessary power during mobile use. The battery indicator - + displays the current state of the battery. Information on how to install and remove the battery, how to maintain and service it, and how to optimise the battery operating time can be found in the "EasyGuide" manual. Touchpad and touchpad buttons 1 2 3 1 = Touchpad 2 = Touchpad scroll button 3 = Touchpad buttons For mouse control, the notebook has a touchpad. The Touchpad (1) enables you to move the mouse pointer on the screen. The touchpad buttons (3) allow the selection and execution of commands. The touchpad buttons correspond to the buttons on a conventional mouse.

11 Moving the pointer ► Move your finger on the touchpad. The pointer will move accordingly. Selecting an item ► Move the pointer to the item you wish to select. ► Tap the touchpad once or press the left button once. The item will be selected. Executing a command ► Move the pointer to the field you wish to select. ► Tap the touchpad twice or press the left button twice. The command will be executed. Dragging an object ► Move the pointer to the item you wish to select. ► Select the desired object and hold down on the left button. ► Drag the object to the desired position. ► Lift your finger from the touchpad. The item will be moved. Scrolling up ► Press the upper side of the touchpad scroll button to scroll up. The information/texts above the display area appear. Scrolling down ► Press the lower side of the touchpad scroll button to scroll down. The information/texts below the display area appear. Wireless LAN (optional) Depending on the device variant, wireless LAN may be integrated in your notebook. The wireless LAN module is switched off in the delivered state. Switching wireless LAN module on and off ► Press the key combination Fn + F12 to switch the wireless LAN module on or off. When the wireless LAN module is switched on, the wireless LAN indicator lights up. i Detailed information on using wireless LAN is provided in the online help for your wireless LAN software and in the "Wireless LAN" manual (the "Wireless LAN" manual is provided on the "Drivers & Utilities" CD).

Port Replicator (optional) The Port Replicator is a docking device with which you can quickly connect your notebook to your peripheral devices. Among other things, the Port Replicator is equipped with the standard ports for serial data transmission, printer, monitor, audio, mouse and keyboard. i Additional information on the Port Replicator and on the various external devices that can be connected to it is contained in the "EasyGuide" manual. Connecting the notebook to the Port Replicator ! If you connect the notebook to the Port Replicator during operation, problems can occur. We recommend that you switch off the notebook beforehand. ► Switch the notebook off. ► Unplug the power adapter from the mains outlet. ► Pull the power adapter cable out of the DC socket (DC IN) of the notebook. 1 ► Connect the plug of the port replicator to the notebook (1).

13 1 2 3 ► Connect the power adapter cable to the DC jack (DC IN) of the Port Replicator (1). ► Connect the power cable to the power adapter (2). ► Plug the power cable into the mains outlet (3). Disconnecting the notebook from the Port Replicator ! If you disconnect the notebook from the Port Replicator during operation, problems can occur. We recommend that you switch off the notebook beforehand. ► Switch the notebook off. ► Unplug the power adapter from the mains outlet.

2 1 1 ► Push the two connector locks (1) together and pull the plug of the port replicators off the notebook (2). BIOS Setup With the BIOS Setup you can change a number of parameters and therefore the configuration of your notebook. For example, you can use the BIOS Setup to set the date and time. The BIOS Setup can also be used to assign passwords. The "EasyGuide" manual describes how to run and end the BIOS Setup. Drivers and utilities If there is installed on your notebook a Windows operating system the "Drivers°&°Utilities" CD is included in the delivery scope. The "Drivers & Utilities" CD contains useful software and all drivers required for the optimum configuration of your notebook. Additional information for your notebook and Readme files for the software provided are also included. If you need to reinstall your operating system, you can reload the original software and the original drivers of your notebook onto the hard disk using the "Drivers & Utilities" CD. You will always find the drivers available when the device was shipped on the "Drivers & Utilities" CD. Driver updates are available at: http://www.driver-cd.com. "Windows Recovery CD" With the "Windows Recovery CD" you can restore the operating system on your notebook. Additional information is contained in the "EasyGuide" manual.

15 Troubleshooting and tips ! Take note of the safety notes in the "Safety" manual, when you connect or disconnect cables. If a fault occurs, try to correct it as described. If you fail to correct the problem, proceed as follows: ► Make a note of the steps and the circumstances that led to the fault. Also make a note of any error messages displayed. ► Switch the notebook off. ► Please contact the hotline/help desk. The telephone numbers are contained in the supplied help desk list. Please have the following information ready when you call: – The model name and serial number of the notebook. The serial number is located on a sticker on the underside of the notebook. – Notes of any messages that appear on the screen and information on acoustic signals. – Any changes you have made to the hardware or software after receiving the notebook. – Any changes you have made to the BIOS Setup settings after receiving the notebook. – Your system configuration and all peripheral devices connected to your system. – Your sales contract. Restoring the hard disk contents under Windows (Recovery) All hard disk contents are deleted during hard disk restoration. Operating system, drivers and software utilities must be reinstalled. It is therefore recommended to save important data to a backup medium before restoring the hard disk contents. With the "Windows Recovery CD" you can restore the operating system on your notebook. With the "Drivers & Utilities" CD you can restore some of the programmes from the original software and your notebook’s original operating system onto your hard disk. ► Switch the notebook off. ► Insert the "Windows Recovery CD" into the optical drive. ► Restart the notebook. ► Follow the instructions on the screen. i A high level of computer expertise is required in order to partition the hard disk manually. You must then reinstall all the drivers. Use the "Drivers & Utilities" CD provided.

The notebook cannot be started If the notebook does not start after switch on, this may be due to one of the following: The battery is not installed correctly ► Switch the notebook off. ► Check whether the battery is installed correctly in its compartment. ► Switch the notebook on. The battery is dead ► Charge the battery. or ► Install a charged battery. or ► Connect the power adapter to the notebook. The power adapter is not connected correctly ► Switch the notebook off. ► Check whether the power adapter is connected correctly to the notebook. ► Check whether the power cable is plugged properly into the power adapter and into the mains outlet. ► Switch the notebook on. The notebook stops working If the notebook stops working, this may have the following reasons: The notebook is in Standby or Suspend mode ► Reactivate the notebook by pressing a key (Standby mode) or by switching it back on (Suspend mode). An application programme has caused the malfunction ► Close the application programme or restart the notebook by switching it on/off or with a warm boot. The battery is dead ► Charge the battery. or ► Install a charged battery. or ► Connect the power adapter to the notebook.

17 No display appears on the screen, the power-on indicator flashes If no display appears on the screen and the power-on indicator flashes, this may have the following causes: The screen power-management feature may be active. ► Press any key to activate the display. The notebook is in Standby or Suspend mode. ► Press the Suspend/Resume button to end the Standby or Suspend mode. The display angle or brightness may not be properly adjusted. ► Change the display angle and set the brightness by pressing the key Fn together with the key F6 (darker) or F7 (brighter) until the picture appears correct. The notebook is set so that the picture only appears on the external screen. ► Press the key combination Fn + F10 to switch over the display to the LCD screen or to specify the simultaneous display on the LCD screen and the external screen. The notebook switches off If you are operating the notebook with a battery, you may have overlooked the reference to the low battery level and the notebook has switched over to Standby mode. ► Connect the power adapter. ► Press the Suspend/Resume button. The battery indicator flashes or is off The indicator flashes red (2 seconds on / 2 seconds off): The battery is defective. ► Replace the battery. When you dispose of used batteries, please observe the safety instructions in the "EasyGuide" manual. The indicator flashes orange (1 second on / 1 second off): The battery is almost flat. ► Charge the battery. The indicator is off: The battery is empty. ► Charge the battery.

The battery discharges too quickly The battery is either too hot or too cold. In this case the battery indicator flashes. ► Bring the notebook up / down to a normal temperature again. If the operating time of the battery mode is extremely short, the battery is probably old and should be replaced. You may have an application running that consumes a great deal of power due to frequent accessing of the hard disk or optical drive. ► Use the power adapter as frequently as possible. The maximum brightness may have been set for the screen. ► Set the screen somewhat darker with the key Fn and the key F6 to reduce the power consumption. The power-management features have been deactivated. ► Check the settings in the BIOS Setup (in the Power menu), and adjust the parameters. The Suspend/Resume button does not respond properly The system may be processing. ► Wait until the system has completed processing. You have not pressed the Suspend/Resume button long enough to switch off the notebook. ► Press the Suspend/Resume button until the notebook switches off. The Standby function has been deactivated in the BIOS Setup. ► Restart the notebook (ON/OFF switch or warm start) to call the BIOS Setup. ► When the text Diagnostic screen Boot Menu BIOS Setup appears, press the F2 key immediately. ► Activate the Standby function in the Power menu.

19 The notebook does not react 1 If the notebook does not react and cannot be switched off with the suspend/resume button, you can reset it with the Reset switch. ► Press a pen or a piece of wire (e.g. a paperclip) firmly into the opening (1). ► Switch the notebook on. The LCD screen of the notebook remains blank If your LCD screen remains blank this may be due to the following: LCD screen is switched off ► Press a key or enter the password External monitor or television set connected ► In BIOS-Setup in the Advanced - Video Features menu set the Display Settings setting to Internal Flat Panel. The notebook has been configured to drive the external monitor ► Press the key combination Fn + F10 until you find the display option you require. The LCD screen is difficult to read If the LCD screen display is hard to read, it can be due to the following: Reflection ► Turn the notebook or alter the tilt of the LCD screen. Brightness control is set to dark ► Set the brightness control of the LCD screen to bright.

The external monitor stays blank If your screen remains blank this may be due to the following: Monitor is switched off ► Switch the external monitor on. Power saving has been activated (screen is blank) ► Press any key to continue. Brightness control is set to dark ► Adjust the brightness control. Screen output is set to the notebook’s LCD screen ► Press the key combination Fn + F10 (selecting internal/external display). The external monitor's power cable or data cable is not connected properly ► Switch off the external monitor and the notebook. ► Check whether the power cable is plugged properly into the external monitor and into the power socket. ► Check whether the data cable is properly connected to the notebook and the external monitor (if it is plugged in with a connector). ► Switch on the external monitor and the notebook. The external monitor is blank or the image is unstable The wrong external monitor has been selected or the wrong screen resolution has been set for the application programme. ► Terminate the application programme in Windows with Alt + F4 . If the fault continues to occur after ending the programme, switch over to the notebook's internal LCD screen with Fn + F10 and carry out the following routine: ► Select the correct monitor or set the correct screen resolution. – Setting the screen resolution: Select Start - Settings - Control Panel - Display - Settings and then the screen resolution you require in the Resolution field. – Selecting the monitor: Select the correct monitor under Start - Settings- Control Panel - Display - Settings - Advanced Properties - Monitor - Modify.

21 The CD/DVD does not function Check whether the CD/DVD has been properly inserted into the drive. ► Check whether the CD/DVD is scratched, warped, dirty or damp. ► Make sure that you use a CD/DVD that complies with the standards. ► Use the key combination Fn + F3 to check the mute status. ► Use the key combination Fn + F8 or Fn + F9 to check the volume. The mouse does not work If the connected mouse does not work, the following can cause it: Touchpad driver is not installed properly ► Deinstall the touchpad driver. ► Install the actual driver from the "Drivers & Utilities" CD. Mouse driver is not loaded ► Check whether the correct mouse driver is properly installed and is present before the application programme is started. Detailed information can be found in the User guides for the mouse or application programme. Mouse is not connected ► Switch the notebook off. ► Check whether the mouse cable is correctly connected to the notebook. If you use an adapter or extension lead with the mouse cable, check the connections. ► Switch the notebook on. The printer does not print ► Make sure that the printer is switched on and is on-line (see the manuals supplied with the printer). ► Check that the cable connecting the notebook and the printer is connected properly. ► Check that the correct printer driver is installed. ► Check the entry for the port used in the BIOS Setup, in the Advanced - Serial/Parallel Port Configurations menu. The respective entry in the fields of Serial Port or Parallel Port must match the setting in the application programme under Windows.

No sound or minimal volume Check whether the volume is set correctly. ► Make sure that the sound driver is correctly installed under Control Panel - System - Device Manager. ► Use the key combination Fn + F3 to check the mute status. ► Double-click on the volume indicator in the task bar and adjust the volume. or Use the key combination Fn + F8 or Fn + F9 to check the volume. The notebook's date or time is incorrect ► Double-click on the clock in the task bar and adjust the time. or ► Set the time and/or date in the BIOS Setup menu Main. i If the date and time are repeatedly incorrect when you switch on the notebook, the buffer battery that supplies the internal clock is dead. Connect the notebook via its power adapter to a grounded mains outlet or install a fresh battery. The buffer battery will take approximately two days to complete its recharge. If that problem exists further more please contact our service. You have forgotten your user and/or supervisor password If you have forgotten your user password, enter the supervisor password or contact your system administrator. If the supervisor password is also no longer available, contact our help desk. You must provide proof of ownership for the notebook. Then the help desk will refer you to our service partner, who will unlock your notebook (for a charge). Acoustic warnings A beep sounds every few seconds The battery is almost flat. ► Charge the battery.

23 Error messages on the screen This section describes the error messages generated by the BIOS Setup. Error messages displayed by the operating system or programmes are described in the relevant documentation. CMOS Battery Bad If the error message occurs repeatedly, then the buffer battery in the notebook is flat. ► Connect the notebook via its power adapter to the mains outlet. The buffer battery will take approximately two days to complete its recharge. If the error message appears repeatedly, please contact the place of purchase or our customer service centre. System CMOS checksum bad - Default configuration used The system configuration information is incorrect. ► Switch the notebook off. ► Switch the notebook on. ► Enter the BIOS Setup programme by pressing F2 . ► Select the Exit menu in the BIOS Setup. ► Select the entry Load Setup Defaults. ► Select OK and press the Enter key. If the error message appears repeatedly, please contact the place of purchase or our customer service centre. Extended memory failed at offset: xxxx Failing Bits: zzzz zzzz When testing the extended memory an error has resulted at the address xxxx. ► Check whether the additional memory module has been inserted correctly. Should you receive this error message again, please contact your dealer. Failure Fixed Disk n The settings of the hard disk drive are incorrect. ► Start the BIOS Setup (Primary Master submenu) and select the correct settings. Keyboard controller error ► Switch off the notebook with the Suspend/Resume button. ► Wait 3 - 5 seconds and switch on the notebook again. Should you receive this error message again, please contact your dealer.

Keyboard error If you use an external keyboard: ► Check the connection and reboot the notebook. Should you receive this error message again, please contact your dealer. nn Stuck key ► Make sure that no key is pressed. Should you receive this error message again, please contact your dealer. Operating system not found ► Check in the BIOS Setup whether your hard disk has been set correctly. ► Make sure that the operating system is installed on the corresponding drive. Press to resume, to SETUP This error message appears if an error occurs during the self-test before starting the operating system. ► Press the F1 function key to start the operating system. ► Enter the BIOS Setup programme by pressing F2 . Previous boot incomplete - Default configuration used Due to an error during the previous system boot, default values were used for certain settings. Check the BIOS Setup and the settings. ► Press the F1 function key when prompted to do so. Real Time clock error ► Contact your dealer. nnnnK Shadow RAM failed at offset: xxxx Failing Bits: zzzz ► Contact your dealer. System battery is dead - Replace and run SETUP ► Contact your dealer. System cache error - Cache disabled ► Contact your dealer. System timer error ► Contact your dealer.