Bosch IdealShield POWER XPRESS Install Manual

1-800-731-1722 WWWW.IDEALSHIELD.COM POWER XPRESS™

1-800-731-1722 WWW.IDEALSHIELD.COM 2 Power Xpress™ Dual Bollard Charge Station Installation Guide 576414 Rev. A Technical Support 1-877-805-EVSE (3873) Copyright © 2015 Bosch Automotive Service Solutions Inc. All rights reserved. The information, specifications, and illustrations in this guide are based on the latest information available at the time of printing. Bosch reserves the right to make changes at any time, without notice.

1-800-731-1722 WWW.IDEALSHIELD.COM 3 Power Xpress™ Dual Bollard Charge Station Installation Guide 576414 Rev. A TABLE OF CONTENTS INSTALLATION SAFETY ..................................................................................................4 INSTALLATION CONTENTS: BOLLARD AND EVSE (EL-50650) ...........................................5 Power Xpress EVSE (EL-50600-300) for Bollard Charge Station ....................................5 Bollard and Hardware (EL-50600-500) .......................................................................6 TOOLS SUGGESTED FOR INSTALLATION (NOT PROVIDED) ..............................................6 MATERIALS REQUIRED FOR INSTALLATION ....................................................................7 APPLICABLE ELECTRICAL SYSTEMS ................................................................................8 220/240V Single Phase (North America) .....................................................................8 208V 3-Phase Wye Connection (North America) ..........................................................8 240V 3-Phase Delta Connection (North America) with Center Tap on One Leg ..............9 230V Above Ground (Europe) 230V Single Phase ..................................................................................................10 ELECTRICAL REQUIREMENTS FOR BATTERY CHARGING ................................................11 AMPERAGE AND BREAKER PARAMETERS ......................................................................12 STANDARD INSTALLATION ..........................................................................................14 EVSE POWER AND STATUS LED INDICATIONS ..............................................................24 TROUBLESHOOTING ...................................................................................................25 Ground Fault Circuit Interrupt (GFCI) Tripped ...........................................................26 Missing Ground ......................................................................................................26 LIMITED WARRANTY ...................................................................................................27

1-800-731-1722 WWW.IDEALSHIELD.COM 4 Power Xpress™ Dual Bollard Charge Station Installation Guide 576414 Rev. A INSTALLATION SAFETY SAVE THESE IMPORTANT SAFETY INSTRUCTIONS. This guide contains important instructions that must be followed during the installation of the electric ve- hicle supply equipment (EVSE). All instructions should be carefully read before installation of the EVSE. WARNING: Turn OFF the circuit breaker at the service or distribution panel before performing any electrical work or repairs. WARNING: The EVSE should be installed by a licensed electrician in accordance with all local electrical codes, ordinances, and all authorities having jurisdiction. WARNING: Do not install the EVSE near flammable, explosive, or combustible materials. Do not locate or store flammable, explosive, or combustible materials near the EVSE. WARNING: Improper installation of the EVSE can result in personal injury or product damage. WARNING: This EVSE installation guide is not a substitute for electrical safety precautions. WARNING: Use this EVSE within the specified operating parameters. Failure to do so may result in injury or death. WARNING: Locate and install this EVSE in a location where the charge cable will not be stepped on, tripped over, or subject to damage or stress. WARNING: The EVSE must be connected to a grounded, metal, permanent wiring system, or an equipment-grounding conductor must be run with the circuit conductors and connected to the equipment grounding terminal on the EVSE. CAUTION: Incorrect installation of the EVSE can result in damage to the vehicle’s battery and to the EVSE itself. These damages will void the warranty for the vehicle and the EVSE. CAUTION: Do not operate the EVSE in temperatures beyond its operating range of -40°F to +122°F (-40°C to +50°C).

1-800-731-1722 WWW.IDEALSHIELD.COM 5 Power Xpress™ Dual Bollard Charge Station Installation Guide 576414 Rev. A INSTALLATION CONTENTS: BOLLARD AND EVSE (EL-50650-XXXX) Power Xpress EVSE (EL-50600-300) for Bollard Charge Station x2 1 EVSE (including attached cable with strain relief and grommet, input/output decals, flag tag, and vehicle coupler) POWER STATUS RESET 1 Decal and cover kit 1 Cable-management hook 1 Power Xpress Bollard Charge Station Installation Guide 1 Power Xpress EVSE User Manual

1-800-731-1722 WWW.IDEALSHIELD.COM 6 Power Xpress™ Dual Bollard Charge Station Installation Guide 576414 Rev. A Bollard and Hardware (EL-50600-500) 1 Bollard (including upper and lower plastic covers) 4 Cable-management retaining screws (pre- installed) 1 Locating set screw (plastic bag attached to bol- lard) 1 Base cover TOOLS SUGGESTED FOR INSTALLATION (NOT PROVIDED) Tape measure Wire cutters 2-ft Level Wire stripper

1-800-731-1722 WWW.IDEALSHIELD.COM 7 Power Xpress™ Dual Bollard Charge Station Installation Guide 576414 Rev. A Pencil Nonmetallic wire stripper Power hammer drill Masonry drill bit set Small flat-blade screwdriver Needle-nose pliers 7/16in 7/16-in. Open-end wrench Expandable pliers 1/2-in. Ratchet and sockets Torque wrench MATERIALS REQUIRED FOR INSTALLATION SOOW or SOW 8/3 Serice Cord - 16’ Single gang junction box Cable grips x4 Wire

1-800-731-1722 WWW.IDEALSHIELD.COM 8 Power Xpress™ Dual Bollard Charge Station Installation Guide 576414 Rev. A APPLICABLE ELECTRICAL SYSTEMS IMPORTANT: The on-site service connection must be properly identified before installation of the EVSE. If you are unsure of the available service connection, consult the local utility company or contact Bosch at 1-877-805-EVSE (3873). NOTE: The L1, L2, and ground outputs (H, N for Europe) in the following illustrations corre- spond to the inputs on the EVSE. NOTE: For the (earth) ground connection, always connect the neutral at the service panel to earth ground. Ground fault protection is not possible unless the neutral (center tap on the service transformer) is connected to an earth ground. 220/240V Single Phase (North America) NEUTRAL (NOT USED) 120V 120V L2 L1 240V Figure 1. 220/240V Single Phase WARNING: The EVSE is a single-phase device. Do not connect all three phases of a 3-phase feed. Only three wires are connected, take care that the service transformer secondary connection is known, and the three wires from the main-panel circuit breaker are correctly connected and labeled. 208V 3-Phase Wye Connection (North America) Any two of the legs can be used to provide 208V to the EVSE with a Wye-connected secondary. For example, L1 and L2, or L1 and L3, or L2 and L3. Reference the wiring diagram below. L3 (NOT USED) 120V NEUTRAL (NOT USED) 120V L1 L2 GND Figure 2. 208V 3-Phase Wye Connection NOTE: A current-carrying neutral is not required for the EVSE for 208V connections. WARNING: The EVSE must be installed by a licensed electrician and in accordance with all local electrical codes, ordinances, and all authorities having jurisdiction. WARNING: Do not install the EVSE near flammable, explosive, or combustible materials. Do not locate or store flammable, explosive, or combustible materials near the EVSE.

1-800-731-1722 WWW.IDEALSHIELD.COM 9 Power Xpress™ Dual Bollard Charge Station Installation Guide 576414 Rev. A NOTE: The third line (L3 on the illustration of the delta) is 208V, with respect to the neutral, and is sometimes referred to as a “stinger.” WARNING: Do not use this third line. NOTE: The two used phases must each measure 120V to neutral or ground. NOTE: Consult the utility company or the trans- former manufacturer’s literature to verify that the single leg can supply the required power. NOTE: The EVSE will only operate properly if it de- tects the presence of a ground wire con- nected to a neutral point on the transformer secondary. WARNING: Do not use a 3-phase delta- connected transformer secondary without a center tap on one leg and/or without a neutral point available for the required ground connection. 240V 3-Phase Delta Connection (North America) with Center Tap on One Leg One leg must be center-tapped, and only the two phases on either side of the center tap can be used with the delta connection. L3 (NOT USED) L1 CENTER TAP L2 120V 120V NEUTRAL (NOT USED) L1 240V L2 GND Figure 3. 240V 3-Phase Delta Connection

1-800-731-1722 WWW.IDEALSHIELD.COM 10 Power Xpress™ Dual Bollard Charge Station Installation Guide 576414 Rev. A 230V Above Ground (Europe) 230V Single Phase LINE (H) 230VAC NEUTRAL (N) EARTH Figure 4. 230V Single Phase WARNING: The EVSE is a single-phase device. When connecting the line and neutral wires, take care that the service transformer secondary connection is known, and the wires from the main circuit breaker panel are correctly connected and labeled. The following service connections are primarily used in Europe and Australia (sometimes known as “TT Power Grid”). Please reference the following diagram. The line, neutral, and earth outputs on the illustration correspond to the inputs on the EVSE. WARNING: The line connection must measure 230V RMS to neutral. Earth must also be connected to the EVSE.

1-800-731-1722 WWW.IDEALSHIELD.COM 11 Power Xpress™ Dual Bollard Charge Station Installation Guide 576414 Rev. A CAUTION: The AC electrical connection must have a grounded, dedicated service-main. No other loads shall be connected to the same circuit. Use of a non-dedicated circuit could exceed the current rating of the circuit breaker and cause it to trip or open. 6 in. 18 in. 24 in. G F B A H C D E A. Conduit extending up to 24 in. (61 cm) from ground level or per local code B. Conduit sweep C. THWN rigid-metal, Schedule 40 or 80 conduit D. THWN nonmetallic, Schedule 40 or 80 conduit E. UF burial wire (ground solid) F. Ground level G. Service panel H. Minimum wire length of 66 in. (168 cm) Figure 5. Wire Run Variations WARNING: The EVSE must be installed by a licensed electrician in accordance with all national and local electrical codes, ordinances, requirements and all authorities having jurisdiction. The conduit may extend up to 24 in. (61 cm) from ground level. A sweep is used to direct the circuit from the conduit to the electric circuit from the service pan- el. The three types of acceptable wire runs are: • THWN rigid metal conduit, buried 6 in. (15 cm) below ground level, or per local electrical code. • THWN nonmetallic Schedule 40 or 80 conduit, buried 18 in. (46 cm) below ground level, or per local electrical code. • UF burial wire (ground solid), buried 24 in. (61 cm) below ground level, or per local electrical code. • Conduit must carry conductors for both charge stations each on a dedicated circuit breaker. AMPERAGE AND BREAKER PARAM- ETERS: FIELD REQUIREMENTS AND ELECTRICAL REQUIREMENTS FOR BATTERY CHARGING

1-800-731-1722 WWW.IDEALSHIELD.COM 12 Power Xpress™ Dual Bollard Charge Station Installation Guide 576414 Rev. A ADJUSTMENTS FOR EVSE INSTALLATION (NOT REQUIRED FOR 40 AMP CIRCUIT INSTALLATION) 1. Unpack the EVSE. A B D C A. EVSE body B. EVSE cable C. Strain relief with grommet D. 18 in. (46 cm) Figure 6. EVSE NOTE: The EVSE has been factory set at 30 amp output for a 40 amp circuit. Proceed to “Standard Installation” if installing on a 40 amp circuit. For all other amperages, com- plete Steps 2 and 3 for EVSE adjustment. 2. Remove the domed cap from the current- adjustment selector (positioned just above the reset button on the front of the EVSE). 3. Using a small, flat-blade screwdriver, set the current-adjustment selector to the applicable output current-limiting setting as specified in “Figure 8. Current-Adjustment Settings”. Figure 7. Setting the Current-Adjustment Selector NOTE: Positions 6, 7, 8, 9, 0 are not used (X) and are non-operational. The EVSE will not function under these settings. WARNING: The EVSE setting cannot exceed ampacity ratings of field service wires or branch circuit protectors. WARNING: See “output” specification label located on the side of the EVSE for maximum amperage setting, per limitations of vehicle cable and coupler. NOTE: The EVSE must be de-rated to match line service power limitations. CAUTION: Use 75°C (600V) approved wire, conductor temperature at 30°C ambient in wet or dry locations.

1-800-731-1722 WWW.IDEALSHIELD.COM 13 Power Xpress™ Dual Bollard Charge Station Installation Guide 576414 Rev. A Figure 8. Current-Adjustment Settings

1-800-731-1722 WWW.IDEALSHIELD.COM 14 Power Xpress™ Dual Bollard Charge Station Installation Guide 576414 Rev. A STANDARD INSTALLATION 1. Lay down the bollard box and remove the banding. 2. Lift the top off the box and remove the bollard from the packaging material. 3. Remove the upper cover from the bollard assembly by removing the cable-management retaining screws (E) on the rear of the bollard. 4. Remove plastic bag containing locating set screw (not shown) from inside bollard. A. Upper plastic cover B. Lower plastic cover (Do not remove) C. Seal D.Cable-management retaining screws Figure 9. Bollard Disassembly NOTE: The upper and lower plastic bollard covers are a matched set and cannot be used inter- changeably with those from other bollards. The standard installation design for the Power Xpress Bollard is a bolt-down external plate. The standard diameter of the bollard is approxi- mately 7 in. The bollard height will vary with the application. Figure 10. Typical Installation 10 in. 7½ in. 15/16 in. 10 in. 7½ in. Figure 11. Base Plate Dimensions A D D B C

1-800-731-1722 WWW.IDEALSHIELD.COM 15 Power Xpress™ Dual Bollard Charge Station Installation Guide 576414 Rev. A CAUTION: Read all instructions before installing the EVSE. WARNING: Main service power must be off and disconnected before attempting to install the EVSE. WARNING: The bollard weighs 20 lb per foot, and the bottom end is significantly heavier than the top end. Take proper precautions and use safe lifting practices when lifting the bollard. 1. Place the bollard where it is to be installed and drill holes. 2. Install the 3/4 in. anchor bolts in accordance with industry standards for the type of mounting being performed. A B A. Conduit stand pipe B. Marked locations for anchor bolts Figure 12. Drill Holes NOTE: Adapters may be used to attach junction box to stand pipe. All adapters and boxes must be suitable for wet locations. NOTE: Consult national and local codes for ap- proved, service cord. 3. Adjust charging cable strain relief to the following locations. • Top unit - 7 in. from EVSE • Bottom unit - 24 in. from EVSE www.pluginnow.com POWER STATUS RESET Technical Support # 1 877 809-3873 www.pluginnow.com POWER STATUS RESET Technical Support # 1 877 809-3873 1 2 3 4 5 6 7 8 9 10 11 13 14 15 16 17 18 19 20 21 22 23 24 25 26 A. Top Unit B. Bottom Unit Figure 13. Prepare Power Xpress Units 4. Install cable gland in top of wiring chamber. 1. Remove the top plastic cover. 2. Back out fasteners so that they do not extend into the inside of the bollard. 3. Cut 2 lengths of service cord approximately 6.5 ft. and 8.5 ft. A B

1-800-731-1722 WWW.IDEALSHIELD.COM 16 Power Xpress™ Dual Bollard Charge Station Installation Guide 576414 Rev. A 4. Feed cord through the length of the bollard. Excess should extend approximately 14 in. past bollard base. Figure 14. Prepare Bollard 1. Feed the length of the charging cable through the exit hole in the side of the bollard. NOTE: Fish tape can be used to pass the service cord through the bollard and past the EVSE units. 2. Pass the cord for the top unit past the side of the EVSE and behind the black face. www.pluginnow.com POWER STATUS RESET Technical Support # 1 877 809-3873 Figure 15. Install Bottom Unit 3. Slide bottom unit into mounting position. Take caution not to scrape the front surface of the EVSE against the bollard. Cables and cords will pass by the sides of the EVSE.

1-800-731-1722 WWW.IDEALSHIELD.COM 17 Power Xpress™ Dual Bollard Charge Station Installation Guide 576414 Rev. A Figure 16. EVSE Cables and Cords 4. Install cord into top wiring chamber of the bottom unit. A. Cables passing around EVSE Figure 17. Wiring Chamber of Bottom Unit A. Location of cord in chamber Figure 18. Wiring Chamber of Bottom Unit

1-800-731-1722 WWW.IDEALSHIELD.COM 18 Power Xpress™ Dual Bollard Charge Station Installation Guide 576414 Rev. A 1. Pass the charging cable through the exit hole on the side of the bollard. 2. Feed the cord past the side of the EVSE and slide into position. A. EVSE B. Top Unit Figure 19. Installation of Top Unit 3. Install cord into top wiring chamber of the top unit. www.pluginnow.com POWER STATUS RESET Technical Support # 1 877 809-3873 www.pluginnow.com POWER STATUS RESET Technical Support # 1 877 809-3873 Figure 20. Wires Installed into EVSE 1. Tighten fasteners on the back of the bollard. 2. While tightening the fasteners guide the EVSE’s so that the bottom cover is resting on the ledge of the bollard. NOTE: The fasteners will force the EVSE’s snuggly against the bollard.. Figure 21. Secure EVSE Units 1. Position the strain relief at the bottom of the side slot metal mounting bracket in the steel bollard. Position such that the rubber grommet (D) seats on the opening of the lower plastic bollard cover. Repeat on opposite side.

Installation Guide 576414 Rev. A D C A B A. Inner strain-relief nut B. Metal mounting bracket C. Seal D. Rubber grommet Figure 22. Strain Relief Placement 2. Tighten the inner strain-relief nut (A) inside the bollard hand tight. Using expandable pliers, tighten the nut an additional 1/4 turn. Figure 23. Tightening the Strain-Relief Nut NOTE: Do not overtighten the strain-relief nut. The grommet may pull through. 3. Install cable hooks on the sides of the bollard. Figure 24. Cable Hooks CONTACT US FOR A QUOTE TODAY 1-800-731-1722 WWW.IDEALSHIELD.COM

1-800-731-1722 WWW.IDEALSHIELD.COM 20 Power Xpress™ Dual Bollard Charge Station Installation Guide 576414 Rev. A A B A. Upper plastic cover B. Metal bollard Figure 25. Upper Bollard Lowered into Place 4. Use a small flat-blade screwdriver or similar tool to guide the upper plastic cover into seal. WARNING: WARNING: RED STATUS LIGHT ILLUMINATED - SEE OPERATING MANUAL FOR FAULT INDICATION AND OPERATING INSTRUCTIONS. 8.RETURN CABLE AND COUPLER BACK TO STOWABLE POSITION AT EVSE. NOTE: EVSE WILL RESUME CHARGING UPON RESTORATION OF INTERRUPTED GRID POWER. 7.UNPLUG VEHICLE COUPLER (CONNECTOR) FROM VEHICLE INLET (RECEPTACLE) - STATUS INDICATOR CHANGES BACK TO AMBER ILLUMINATION STATE. 6.POST COMPLETION OF CHARG - STATUS LIGHT RETURNS TO SOLID GREEN ILLUMINATION STATUS. 5.AFTER SAFETY TEST VERIFICATION - STATUS LIGHT BEGINS TO FLASH GREEN, INDICATING VEHICLE IS CHARGING. LA LUMIERE DE STATUT ROUGE ECLAIREE - VOIT LE MANUEL OPERANT POUR L’INDICATION DE FAUTE ET LES INSTRUCTIONS OPERANTES. Sl appareil ne fonctionne pas selon les instructions EMPLOI Ne pas utiliser ce peripherlque, contactez TECHNICIEN QUALIFIE pour entretien ou reparation. IF UNIT FAILS TO OPERATE PER THE OPERATING INSTRUCTIONS DO NOT USE THIS DEVICE, CONTACT QUALIFIED TECHNICIAN FOR SERVICE OR REPAIR. AVERTISSEMENT: AVERTISSEMENT: FOR USE WITH ELECTRIC VEHICLES ONLY VENTILATION NOT REQUIRED A B C D A. Upper plastic cover B. Seal C. Lower plastic cover D. Small flat-blade screwdriver Figure 26. Seal Installation 5. While gently pressing down on the upper plastic cover, carefully slide the screwdriver around the bollard to extend the upper lip of the seal over the upper plastic cover. The upper cover may need to be tapped gently to fully seat it in the seal. CAUTION: Use care not to cut or damage the seal during this procedure. 6. With assistance, move bollard next to the prepared site. 7. Feed cords into the junction box and secure cable glands. 8. Wire cords to the supply wires and seal the junction box with a cover suitable for wet location.

1-800-731-1722 WWW.IDEALSHIELD.COM 21 Power Xpress™ Dual Bollard Charge Station Installation Guide 576414 Rev. A Figure 27. Bollard installed over Mounting Bolts 9. With assistance, lift bollard onto mounting bolts. 10. Level, adjust, and tighten mounting nuts according to anchor manufacturer specification. 11. Loop the cables onto the cable-management holder. ss01429 Figure 28. Remove Strain Relief 12. Remove the strain-relief assembly from the wiring chamber. Figure 29. Trim Wire to Length 13. Trim the wire to a length sufficient to make the connections to the Charge Station terminal block. Figure 30. Trim Wire to Length 14. Strip back 1 1/4 in. (32 mm) of the wire jacket and 3/8 in. (10 mm) from the ends of the individual conductors.

1-800-731-1722 WWW.IDEALSHIELD.COM 22 Power Xpress™ Dual Bollard Charge Station Installation Guide 576414 Rev. A Figure 31. Remove Ground Lug 15. Remove threaded ground lug. Figure 32. Attach Wires 16. Feed the L1 wire into the L1 terminal slot in the wiring chamber. 17. Feed the L2 wire into the L2 terminal slot in the wiring chamber. Figure 33. Attach Safety Ground Wire 18. Attach safety ground wire through the slot on the ground terminal. Hand-tighten grounding lug. NOTE: See inside of wiring chamber cover for wiring schematic. 19. Tighten terminal screws to 1.2 Nm (10.62 in-lb). Figure 34. Reinstall Strain Relief 20. Reinstall strain relief. NOTE: Select appropriate orientation of insert to achieve proper clamping for wire size used. CAUTION: Do not overtighten.

1-800-731-1722 WWW.IDEALSHIELD.COM 23 Power Xpress™ Dual Bollard Charge Station Installation Guide 576414 Rev. A Figure 35. Attach Wire Chamber Lid 21. Attach the wiring chamber lid with four (4) 3/4 in. (20 mm) square-drive screws. 22. Apply the self-adhesive chamber lid label. Figure 36. Cable Looped on Hook 23. Switch the main circuit breaker to the ON position and verify that the Power LED is illuminated solid green and the Status LED is illuminated solid amber on the EVSE. 24. Place both halves of the plastic base cover over bollard base. Secure with plastic push pins. www.pluginnow.com POWER STATUS RESET Technical Support # 1 877 809-3873 www.pluginnow.com POWER Power Xpress Power Xpress STATUS RESET Technical Support # 1 877 809-3873 Figure 37. Complete Installation

1-800-731-1722 WWW.IDEALSHIELD.COM 24 Power Xpress™ Dual Bollard Charge Station Installation Guide 576414 Rev. A EVSE POWER AND STATUS LED INDICATIONS POWER LED STATUS LED CONDITION (OFF) (OFF) NO SERVICE SUPPLY POWER GREEN SOLID AMBER SOLID EVSE POWERED; VEHICLE COUPLER NOT CONNECTED GREEN SOLID GREEN SOLID WAITING TO CHARGE GREEN SOLID GREEN BLINKING VEHICLE IS CHARGING GREEN SOLID 1 OR 2 RED BLINKS EVERY 2 SECONDS PILOT CHARGING ERROR* GREEN SOLID SOLID RED THEN GREEN BLINK EVERY 2 SECONDS GROUND FAULT DETECTED* GREEN SOLID RED BLINKING GROUND MONITOR INTERRUPTED* GREEN SOLID RED SOLID OPERATION FAULT* GREEN SOLID (OFF) OPERATION FAULT* *See Troubleshooting section for suggested solutions. - No illumination - Solid illumination - Flashing illumination

1-800-731-1722 WWW.IDEALSHIELD.COM 25 Power Xpress™ Dual Bollard Charge Station Installation Guide 576414 Rev. A TROUBLESHOOTING If there is a charging issue proceed with the following steps. If the issue persists after three attempts call Bosch at 1-877-805-EVSE (3873) for assistance. Problem Indicated by LED Status Solution Pilot charging error 1. Verify supply-side power. The green POWER LED should be on. If green POWER LED is off, locate load center/panel and reset breaker. 2. Press the master clear RESET button on the front panel of the EVSE to attempt a charge-restart. 3. If the red STATUS LED remains on, disconnect the EVSE coupler from the vehicle charge port, wait 10 seconds, and reconnect the coupler. Ground fault detected 1. Disconnect main service power at service panel. 2. Disconnect the EVSE coupler from the vehicle. 3. Inspect the EVSE connector and the vehicle charge port verifying both are clean and undamaged. If vehicle charge port needs cleaning, follow manufacturer instructions for cleaning. Clean EVSE connector with a dry or damp cloth if necessary. 4. Restore main service power. 5. Reconnect the coupler to the vehicle port. Ground monitor interrupted 1. Disconnect main service power at service panel. 2. Disconnect the EVSE coupler from the vehicle. 3. Inspect the EVSE connector and the vehicle charge port verifying both are clean and undamaged. If vehicle charge port needs cleaning, follow manufacturer instructions for cleaning. Clean EVSE connector with a dry or damp cloth if necessary. 4. Restore main service power. 5. Reconnect the coupler to the vehicle port. Operation fault 1. Verify supply-side power. The green POWER LED should be on. If green POWER LED is off, locate load center/panel and reset breaker. 2. Press the master clear RESET button on the front panel of the EVSE to attempt a charge-restart. 3. If the red STATUS LED remains on, disconnect the EVSE coupler from the vehicle charge port, wait 10 seconds, and reconnect the coupler.

1-800-731-1722 WWW.IDEALSHIELD.COM 26 Power Xpress™ Dual Bollard Charge Station Installation Guide 576414 Rev. A Ground Fault Circuit Interrupt (GFCI) Tripped If the EVSE detects a ground fault, power will be interrupted and the STATUS LED will illuminate (red flash with intermittent green). The EVSE will attempt to reset automatically and re-attempt charg- ing (see note below on European models). If the fault condition persists after an initial automatic attempt, per the code, the EVSE waits 15 minutes before a second attempt is made. A total of four attempts will be made to restore vehicle charging. If the charging mode cannot be restored, the STA- TUS LED will illuminate solid red, and the EVSE will stay in fault mode. NOTE: Automatic reset feature after ground fault (STATUS LED will be solid red) does not apply to European EVSE models. European standards dictate that user intervention is required by pressing the master clear RESET button on the front of the EVSE housing. If ground fault condition clears, EVSE will resume charging. Missing Ground If the EVSE detects a missing ground connection (rapid red flashing LED), power will be interrupted and the EVSE will not be capable of charging vehicle until a ground connection has been detected. Disconnect service power (breaker) and disconnect vehicle coupler from vehicle and contact a quali- fied Bosch technician to validate the presence of a proper ground.

1-800-731-1722 WWW.IDEALSHIELD.COM 27 Power Xpress™ Dual Bollard Charge Station Installation Guide 576414 Rev. A LIMITED WARRANTY THIS WARRANTY IS EXPRESSLY LIMITED TO THE ORIGINAL PURCHASER OF BOSCH EVSE PRODUCT. • Power Xpress Bollard is warranted against defects in materials and workmanship for one year from the date of installation. • EVSE Cables and Connectors are warranted against defects in materials and workmanship for 90 days from the date of delivery. This warranty is only valid to the original purchaser of the EVSE and is not transferable. All warranty claims must be made within the warranty period and proof of purchase must be supplied. This warranty does not cover the cost of freight to return the EVSE to Bosch. The sole and exclusive remedy for any EVSE found to be defective is repair or replacement, at the option of Bosch. The existence of a defect shall be determined by Bosch in accordance with procedures established by Bosch. No one is authorized to make any statement or representation altering the terms of this warranty. This warranty covers only those defects that arise as a result of normal use of the EVSE and does not cover any other problems including those that arise as a result of abuse, neglect, improper maintenance, care or modification, operation outside of the EVSE’s specifications or in a manner inconsistent with instructions regarding use. Bosch does not make any representation or warranty regarding the continuous availability of electrical service to the EVSE. This warranty gives the original purchaser specific legal rights. The original purchaser may also have other rights which vary from state to state. To the extent that this warranty is inconsistent with applicable law, this warranty will be deemed modified to be consistent with such local law. DISCLAIMER TO THE EXTENT PERMITTED BY APPLICABLE LAW AND EXCEPT AS EXPRESSLY PROVIDED IN THE LIMITED WARRANTY, BOSCH MAKES NO WARRANTY WITH RESPECT TO THE EQUIPMENT OR THE SERVICES, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE. BOSCH EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT OF THIRD PARTY RIGHTS, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. BOSCH DOES NOT WARRANT UNINTERRUPTED OR ERROR FREE OPERATION OF THE EQUIPMENT. The EVSE should be installed only by a licensed electrician and in accordance with all local and national codes and standards. All information, illustrations, and specifications contained in this installation guide are based on the latest information available at the time of publication. The right is reserved to make changes at any time without obligation to notify any person or organization of such revisions or changes. Further, this Guide is provided “as is” and Bosch shall not be liable for errors contained herein. LEGAL LIMITATION OF LIABILITY TO THE EXTENT ALLOWED BY APPLICABLE LAW, IN NO EVENT SHALL BOSCH OR ITS SUPPLIERS BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Some states do not allow the exclusion or limitation of incidental damages for some products, so the limitations or exclusions contained herein may not apply. COPYRIGHTS, TRADEMARKS No part of this guide may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Bosch. Bosch is a registered trademark of Bosch Automotive Service Solutions Inc. All third party trademarks are the property of their respective owners.