Philips 55PUS6753/12 Troubleshooting Steps
Text of the manual
Philips 55PUS6753/12 55-Inch 4K Ultra HD Smart TV Wi-fi
Troubleshooting Steps
Situation
One or more of the following situations can occur:
• the IP address starts with 169 or 0.0
• there are problems making a wireless connection
• the connection is unstable
Checklist
Ensure that:
• The software on the TV is up-to-date
“Wi-Fi ready” TVs
For Wi-Fi
Explanation: Hexadecimal passwords
The hexadecimal digits are the numbers from 0 to 9 and the letters from A to F (capital letters
only). Encryption keys require 10 or 26 characters. If your password has a length of 5 or 13
characters and / or letters other than those listed above, contact your Internet Service Provider
(ISP) and ask them to convert the pass
In this menu the following settings can be checked:
• [Network mode]: This should be set to [DHCP/auto IP]
This option ensures the television will automatically update the connection if the router changes
the IP address for the television
• [IP Address]: The IP address should not start with numbers 0 or 169.xxx or be empty
• [Signal strength] (page 2):
8. Reinstall the TV
Note: Be aware that recordings, settings and channel information will be lost during
reinstallation
Press the “Home”-button on the remote control of the television and select, depending on the
TV:
[Setup] > [TV settings] > [Reinstall TV]
[Setup] > [TV settings] > [General settings] > [Reinstall TV]
Or
Press “Settings” on the remot
