Compaq Presario 6500 - Desktop PC White Paper

Marketing Compaq Computer Corporation Contents Highlights................................................3 Software Delivery...................................4 Armada 6500 QuickRestore CD............4 Armada 6500 Software CD....................4 Compaq Support Software CD..............4 Compaq World Wide Web Site and Download Facility...................................4 Software Enhancements........................4 Display Driver.........................................6 Multimedia..............................................6 Premiere Audio.......................................6 Internet Explorer 4.01 ............................6 Power Management...............................7 MultiBay Interchange Support ...............7 Setup ......................................................7 Security...................................................7 ClientWORKS ........................................7 Armada 6500 Software CD Contents .................................................8 Documentation .......................................8 Applications............................................8 Drivers ....................................................9 Utilities ....................................................9 Frequently Asked Questions ...............10 List of Tables Table 1 – Armada 6500 Software Enhancements .....................................4 Armada 6500 Pre-Install Refresh Abstract: The purpose of this White Paper is to provide information on the software updates for Armada 6500 notebook. The scope of the initiative is to provide upgrades to a number of key software components as well as introduce new software functionality over and above that which was included with earlier units. All software component upgrades referred to in this document have been tested and are supported. Upgraded software components are available for download from the Compaq Web site and the Compaq Support Software CD. This document supersedes the previously titled “Armada 6500 Software Overview” White Paper.

2 [PRT007A/0199] Notice The information in this publication is subject to change without notice and is provided “AS IS” WITHOUT WARRANTY OF ANY KIND. THE ENTIRE RISK ARISING OUT OF THE USE OF THIS INFORMATION REMAINS WITH RECIPIENT. IN NO EVENT SHALL COMPAQ BE LIABLE FOR ANY DIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, PUNITIVE OR OTHER DAMAGES WHATSOEVER (INCLUDING WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION OR LOSS OF BUSINESS INFORMATION), EVEN IF COMPAQ HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. The limited warranties for Compaq products are exclusively set forth in the documentation accompanying such products. Nothing herein should be construed as constituting a further or additional warranty. This publication does not constitute an endorsement of the product or products that were tested. The configuration or configurations tested or described may or may not be the only available solution. This test is not a determination or product quality or correctness, nor does it ensure compliance with any federal state or local requirements. Product names mentioned herein may be trademarks and/or registered trademarks of their respective companies. Compaq, Contura, Deskpro, Fastart, Compaq Insight Manager, LTE, PageMarq, Systempro, Systempro/LT, ProLiant, TwinTray, ROMPaq, LicensePaq, QVision, SLT, ProLinea, SmartStart, NetFlex, DirectPlus, QuickFind, RemotePaq, BackPaq, TechPaq, SpeedPaq, QuickBack, PaqFax, Presario, SilentCool, CompaqCare (design), Aero, SmartStation, MiniStation, and PaqRap, registered United States Patent and Trademark Office. Netelligent, Armada, Cruiser, Concerto, QuickChoice, ProSignia, Systempro/XL, Net1, LTE Elite, Vocalyst, PageMate, SoftPaq, FirstPaq, SolutionPaq, EasyPoint, EZ Help, MaxLight, MultiLock, QuickBlank, QuickLock, UltraView, Innovate logo, Wonder Tools logo in black/white and color, and Compaq PC Card Solution logo are trademarks and/or service marks of Compaq Computer Corporation. Microsoft, Windows, Windows NT, Windows NT Server and Workstation, Microsoft SQL Server for Windows NT are trademarks and/or registered trademarks of Microsoft Corporation. NetWare and Novell are registered trademarks and intraNetWare, NDS, and Novell Directory Services are trademarks of Novell, Inc. Pentium is a registered trademark of Intel Corporation. Copyright ©1999 Compaq Computer Corporation. All rights reserved. Printed in the U.S.A. Armada 6500 Pre-install Refresh White Paper prepared by Portables Software Marketing First Edition (June 1999) Document Number [PRT007A/0199]

3 [PRT007A/0199] Highlights The following list defines the software upgrades made after the initial shipment of the Armada 6500. These upgrades can be found on Compaq Computer Corporation’s Web Site. Windows 95 - Ø ESS Audio Driver- Rel 1.9 - the original version on the Pre-Install was version 1.5. This version also works on Windows 98. This new version fixes the following problems: • Added support for Suspend/Resume functionality • Fixed problem with running Compaq Diagnostics when CD ROM or DVD drive is installed Ø ATAPI - Rel 1.97 - The original version was 1.8. For those customers that order the DVD as an Option, you will receive Version 1.97 on a diskette. Version 1.97 has also been included on the latest version of the Armada 6500 Windows 95/Windows 98 Software CD. It addresses the following issues: • Fixed problems associated with DVD and LS120 • Failure of DVD Express to start, stop or replay properly. Ø Xircom 2.31 -Rel 1.6 - The original release was 1.5. This new release fixes the following issues: • After a suspend/resume event, the user may experience problems browsing the network. • Immediately after resuming from suspend, there may be a 7 to 8 second system pause. During this time the mouse may stop responding and the system could appear as if it’s locked up. Ø Microsoft Windows 95 Retail/OSR1 and Windows 3.1x are no longer supported. Windows 98 Ø ESS Audio Driver- Rel 1.9 -The original version on the Pre-Install was version 1.7. This version also works on Windows 95. This new version addresses the following issues: • Fixed problem with running Compaq Diagnostics when CD ROM or DVD drive is installed. Ø ATI - Rel 1.6 - The original version was 1.2. This version fixes the following issues: • Japanese Advanced Display Properties Buttons. • Added a silent install for Macrovision Release. • Supports TV Out Ø Xircom 2.31 -Rel 1.7 - The original release was 1.6. This new release fixes the following issues: • After a suspend/resume event, the user may experience problems browsing the network. • Immediately after resuming from suspend, there may be a 7 to 8 second system pause. During this time the mouse may stop responding and the system could appear as if it’s locked up. Windows NT Ø ATI - Rel 1.4 - The original version was 1.3. This version addresses the following issues: • Video Corruption on Japanese systems • Supports TV Out. Ø Xircom 2.31 -Rel 1.4 - The original release was 1.3. This new release addresses the following issues: • After a suspend/resume event, the user may experience problems browsing the network. • Immediately after resuming from suspend, there may be a 7 to 8 second system pause. During this time the mouse may stop responding and the system could appear as if it’s locked up. Ø The latest System BIOS is Version 1.54. Ø The latest Keyboard Binary is Version 35. Ø DOS Diagnostics, Windows NT Diagnostics and Windows 9X Diagnostics have been made available.

4 [PRT007A/0199] Ø Clientworks has been made available. Ø Carbon Copy has been made available Software Delivery Armada 6500 QuickRestore CD The Compaq QuickRestore CD is shipped with each Armada 6500 notebook. The CD provides an easy to use and complete restore solution. The pre-installed operating system (i.e. Windows 95, Windows NT 4.0, or Windows 98) and all Compaq software enhancements are provided on the CD. The solution allows customers to perform a complete restore that will format the hard drive and reinstall the original factory preinstall image. The Compaq QuickRestore CD is shipped with each notebook and cannot be provided through fulfillment. Armada 6500 Software CD Included in the box with every Armada 6500, the Software CD contains documentation, applications, drivers, and utilities. The user interface has been translated into five languages: English, French, Italian, German, and Spanish. The contents are discussed in the Software Enhancements section below. Compaq Support Software CD The Compaq Support Software CD includes the latest updates to drivers and utilities for Armada Portable, Desktop and Workstation PCs. Key drivers and utilities for the Armada 6500 are included on the Compaq Support Software CD. The user interface is translated in English, French, Italian, German, Spanish and Japanese. The Compaq Support Software CD is updated monthly and is available either via an annual subscription or as a one-time purchase. The Armada 6500 software has been included on the Compaq Support Software CD since the November 1998 edition was released. Subscriptions can be purchased through Compaq Customer Support or your dealer. Compaq World Wide Web Site and Download Facility Individual drivers and utilities can be downloaded, in the form of SoftPaqs, from the Compaq Download Facility, the Compaq web site (http://www.compaq.com/support/ or ftp://ftp.compaq.com) or through other online services such as AOL, Prodigy, and CompuServe. SoftPaqs are a way for Compaq to distribute driver and ROM updates as well as product software enhancements. It allows for multiple files and bootable diskettes to be distributed conveniently and electronically via floppy diskette or the web. Software Enhancements The following table summarizes the current components and revisions included on the Armada 6500 preinstall. Table 1 – Armada 6500 Software Enhancements Software Component 6500 Windows 95 Updates 6500 Initial Windows 95 Release 6500 Windows NT Updates 6500 Initial Windows NT Release 6500 Windows 98 Updates 6500 Initial Windows 98 Release ATI Display Driver None Rel 1.4 (v4.10) SP 8181 1.4 SP 7776 1.3 SP 8208 1.6 SP 10037 1.2 SP 8214 ESS Maestro Audio Drivers 1.9 (4.05.00.0447) SP 8212 1.5 (4.05.00.042 1) NO SP None 1.2 SP 8203 1.9 (4.05.00.0447) SP 8212 1.7 SP 8178

5 [PRT007A/0199] Software Component 6500 Windows 95 Updates 6500 Initial Windows 95 Release 6500 Windows NT Updates 6500 Initial Windows NT Release 6500 Windows 98 Updates 6500 Initial Windows 98 Release Microsoft DirectX None 5.0 SP 8180 None 3.0 NO SP None 6.0 SP 7774 Microsoft Internet Explorer (All languages except Japanese) 4.01a (via CD from MS) 4.01 NO SP 4.01a (via CD from MS) 4.01 NO SP 4.01a (via CD from MS) 4.01 NO SP Microsoft Internet Explorer- Japanese 4.01a (via CD from MS) 4.01 NO SP None 4.01A NO SP NA NA Xircom CEM Combo Ethernet (10/100) Modem Drivers 1.6 V2.31 SP 7771 1.5 SP 8182 Rel 1.4 v2.31 SP 7773 1.3 SP 8209 1.7 v2.31 SP 7772 1.6 SP 8215 ATAPI/IDE CDROM 1.97 SP 8217 1.8 SP 8179 None 1.7 SP 8200 None 2.03 SP 8213 Plug and Play Driver Not Needed Not Needed None 1.8 SP 8206 Not Needed Not Needed Award CardWare Not Needed Not Needed None 2.2 V6.00.011 SP 8204 Not Needed Not Needed Advanced Power Management Drivers Not Needed Not Needed None 2.4 SP 8205 Not Needed Not Needed ROM BIOS 1.54 SP 10036 1.20 NO SP 1.54 SP 10036 1.36 SP 8216 1.54 SP 10036 1.45 SP 8218 QuickLink III for Windows See website www.smithmicro.com 3.20 See website www.smithmicro.com 3.20 See website www.smithmicro.co m 3.20 IntelliSync 97 for Windows See Website www.pumatech.com Eng -1.6 FIGSJ- 1.51 See Website www.pumatech.com Eng -1.6 FIGSJ- 1.51 See Website www.pumatech.com Eng -1.6 FIGSJ- 1.51 ClientWorks 3.1.1 SP 8183 NA 3.1.1 SP 8183 NA None 3.1.1 SP 8183 Carbon Copy 32 5.00.22 SP 8219 NA 5.00.22 SP 8219 NA 5.00.22 SP 8219 NA AudioRack32 for Windows NONE 3.05 SP8185 NONE 3.05 SP8185 NONE 3.05 SP8185 Diagnostics -DOS (All languages except Japanese) 10.32B SP 9077 NA 10.32B SP 9077 NA 10.32B SP 9077 10.32a NO SP Diagnostics -DOS (Japanese) 10.32B (J) P1 SP 7767 NA 10.32B (J) P1 SP 7767 NA 10.32B (J) P1 SP 7767 10.32A (J) NO SP Diagnostics - Windows (All languages except Japanese) 2.10b SP 8198 NA 2.01 A P1 SP 7769 NA NONE 2.10b SP 8198 Diagnostics - Windows - (Japanese) 2.13B P2 SP 7766 NA 2.01A P1 SP 7770 NA NONE 2.13B P2 SP 7766 Synaptics TouchPad Driver for Windows None 5.0.10.02 NO SP None 5.0.9 SP 8207 None 5.0.10.02 NO SP MPEG Video Player Windows 95 Removed 1.12 NA NA NA NA

6 [PRT007A/0199] Display Driver The Armada 6500 features the ATI Rage Pro video chipset along with software drivers to enable all functionality of the chipset. Driver support is complimented by a Display Utility that provides easy access to video settings through the Windows Control Panel as well as a System Tray accessible icon that allows the user to change video resolution and color depth without requiring the computer to be power cycled. þ Compaq QuickRestore CD þ Compaq Software CD þCompaq Support Software CD þ Compaq Web Site Multimedia Premiere Audio The Armada 6500 audio device drivers enable the ESS PCI Maestro 2E audio chipset to run multimedia applications using Microsoft DirectSound audio capability. The DirectSound interface provides significantly more control over the audio controller in the Armada 6500. In addition to playing WAV and MIDI files, DirectSound also provides a high-quality wave mixing facility, as well as an industry- standard MIDI playback system. Additionally, DirectSound provides added control over the memory utilization of the sound controller, allowing user-selection of sounds to be cached. þ Compaq QuickRestore CD þ Compaq Software CD þCompaq Support Software CD þ Compaq Web Site Microsoft Multimedia Support The versions of Windows 95, Windows 98 and Windows NT 4.0 preinstalled on the Armada 6500 include Microsoft DirectShow (a component of IE 4.01), which enables the following types of video playback: • .AVI, .MOV and MPEG1 playback support • Indeo4-compressed AVI playback support • MCI support for both 16 and 32-bit applications þ Compaq QuickRestore CD ¨ Compaq Software CD ¨Compaq Support Software CD ¨Compaq Web Site Internet Explorer 4.01 Internet Explorer 4.01 (IE4) integrates the PC and the Internet which eliminates the need to use one tool to browse the Web and another to use the PC. Microsoft labels this concept as the Web PC. IE4 introduces a host of new features that solve some of the problems previously experienced by customers. The features include a Search Bar to IE4 that lists search results in view while the user explores the sites listed. Another feature of IE4 is the AutoComplete function in which the Address Bar automatically completes addresses for users based on sites already visited and also corrects syntax errors. In addition, Microsoft has included an Offline Reading feature which lets users set up favorite Web sites to be downloaded to their hard drive according to a customizable schedule for off-line viewing at a later time. Compaq has designed its own commercial channel, The Compaq Channel for Business, which is available for download on the Compaq Web site. It provides users with up-to-date access to helpful technical support, product information and announcement news, timely articles, and the latest software and driver downloads. More detailed information about IE 4.0 can be found in the White Paper titled Internet Explorer 4.0 for Compaq Commercial Portable and Desktop Products, October 1997. þ Compaq QuickRestore CD ¨ Compaq Software CD ¨Compaq Support Software CD ¨ Compaq Web Site

7 [PRT007A/0199] Power Management The Armada 6500 uses Advanced Power Management (APM) version 1.2 to provide power conservation features under Windows 95, Windows 98 and Windows NT 4.0 þ Compaq Option Floppy þ Compaq Software CD þCompaq Support Software CD ¨ Compaq Web Site MultiBay Interchange Support MultiBay Interchange Support is provided for both Windows 9X and Windows NT 4.0. This feature allows for hot swapping of the MultiBay CD-ROM and floppy disk drive, or any of the other MultiBay option drives such as DVD, LS-120 or second hard drive. þ Compaq Option Floppy þ Compaq Software CD þCompaq Support Software CD þ Compaq Web Site Setup Fn+F3 during POST will load the Armada 6500’s ROM based Setup. It is operating system-independent software that allows customers to customize the configuration of their notebook. Setup allows the user to resolve resource conflicts among devices and enable many Compaq-specific features without resorting to an operating system-dependent Compaq utility. þ Compaq Option Floppy þ Compaq Software CD þCompaq Support Software CD ¨Compaq Web Site Security Passwords in ROM Setup Supervisor The Supervisor Password will protect the computer’s ROM BIOS settings. It can also be used in lieu of the User Password for any of the User Password protected features. User The User Password also can control access to Setup. Additionally, passwords will protect the computer from unauthorized access when booting, when undocking, and when resuming from Standby. ClientWORKS ClientWORKS is the client management and networking tool supported on the Armada 6500. ClientWORKS provides a powerful set of utilities and Desktop Management Interface (DMI - 2.0 compliant) software designed to help you get the most out of your networking environments. It is similar in functionality to the Compaq Insight Management (IM) Agents, and can be used to manage Armada 6500s in an IM site. Please refer to the white paper entitled “Intelligent Manageability for Armada Portable PCs for more details about ClientWORKS(http://www.compaq.com/support/techpubs/whitepapers/na112a0598.html).

8 [PRT007A/0199] ¨ Compaq QuickRestore CD þ Compaq Software CD ¨Compaq Support Software CD þ Compaq Web Site Armada 6500 Software CD Contents Documentation The first and most important portion of the Software CD is the Online Reference Guide. The Online Reference Guide includes information about all aspects of the computer including, but not limited to, identifying connectors, inserting and removing hardware, major hardware subsystems, upgrades, and troubleshooting. It is translated into English, French, Italian, German, Spanish, and Japanese. When installed it is in a folder called “Documentation.” The Online Reference Guide is in Adobe Acrobat (PDF) format and will require the installation of the Adobe Acrobat software which is located in the Applications section of the Software CD. The Safety & Comfort Guide explains to the user how to properly use items like the keyboard and mouse to reduce the potential of repetitive motion injuries like Carpal Tunnel Syndrome. There is an HTML Online Help manual to provide answers to common questions and provide information on the features and capabilities of the Armada 6500. ¨ Compaq QuickRestore CD þ Compaq Software CD ¨Compaq Support Software CD ¨ Compaq Web Site Applications Adobe Acrobat Reader The Adobe Acrobat Reader will allow the user to view documents that are in the Portable Document Format (PDF) either stand-alone by running the Reader application or in their web browser. ¨ Compaq QuickRestore CD þ Compaq Software CD ¨Compaq Support Software CD ¨ Compaq Web Site Puma Intellisync 97 For Windows 9X only, Intellisync is provided to enhance functionality for customers wishing to transfer information over the Infrared Port. Additionally, it provides PIM synchronization for Schedule+, Lotus Organizer, Lotus Organizer 97 and Outlook. It may also be used to replace Microsoft’s Direct Cable Connection. Intellisync 97 also provides the ability to get Fast Infrared transfer rates up to 4MBs on Window 95 and Windows 98. ¨ Compaq QuickRestore CD þ Compaq Software CD þCompaq Support Software CD ¨ Compaq Web Site ESS Audio Rack 32 Audio Rack 32 is an enhanced sound playback application. It plays WAV, MIDI, or audio CD-ROMS. Additionally, it includes refined volume controls. ¨ Compaq QuickRestore CD þ Compaq Software CD þCompaq Support Software CD þ Compaq Web Site

9 [PRT007A/0199] Smith Micro QuickLink III QuickLink III is a 32-bit, TAPI compliant data/fax application. It has the ability to send faxes within any Windows application. Users familiar with Windows HyperTerminal will enjoy the more robust data features of QuickLink III including automated script writing and additional file transfer protocols. ¨ Compaq QuickRestore CD þ Compaq Software CD þCompaq Support Software CD ¨ Compaq Web Site Drivers All of the hardware enabling drivers are located in this section. They are: Audio, Video, Dual Channel ATAPI IDE Driver, PCMCIA/CardBus1, Infrared1, Modem/Network, DirectX 1,2 , USB (Universal Serial Bus)1 , TouchPad, PNP (Plug and Play)3, Power Management3, and Cardware 3 drivers. þ Compaq QuickRestore CD þ Compaq Software CD þCompaq Support Software CD þ Compaq Web Site Utilities Documentation Instructions for enabling the booting of the CD-ROM and floppy as well as how to enable the Euro font and currency symbol may be found here. ¨ Compaq QuickRestore CD þ Compaq Software CD þCompaq Support Software CD þ Compaq Web Site Programs Make Boot Diskette – This will run a batch file that will format a diskette with operating system files as well as the real mode CD-ROM and touchpad drivers. Japanese 3-mode Floppy –This will copy an INF and VXD file needed for support of Japanese 3-mode formatted diskettes. Compaq Diagnostics – This is the standard Diagnostics for Windows application that is found on all Armada portables. Compaq Diagnostics for Windows is an application that displays detailed PC information in a user-friendly manner. The user can retrieve data on the processor, memory, operating system, storage capacity, video, communication, input devices, serial numbers, asset tag, and others. Diagnostics is also the only application that can locally retrieve very detailed Compaq-specific information. ¨ Compaq QuickRestore CD þ Compaq Software CD þCompaq Support Software CD þ Compaq Web Site 1 Windows 95 only.

10 [PRT007A/0199] Frequently Asked Questions What are the primary differences with the software deployment strategy between the Armada 6500 and other Armada portables? Unlike other Armada portable products that have all of the software preinstalled, the Armada 6500 only has the operating system, hardware enabling drivers and Internet Explorer 4.01 preinstalled. All value- added applications, such as fax software, are delivered on the Armada 6500 Software CD. What hardware-enabling drivers are preinstalled? Audio, video, Network /Modem, PCMCIA extensions including CardBus, USB, CD-ROM, PNP (Plug and Play), ATAPI/IDE . What deliverables are on the Armada 6500 Software CD? In addition to all of the preinstalled drivers, you will find: Adobe Acrobat Reader, Puma Intellisync 97, ESS Audio Rack 32, Smith Micro QuickLink III, Compaq Diagnostics, Clientworks, and documentation. What software is only available on the Armada 6500 Software CD or the Compaq Support Software CD? The Adobe Acrobat Reader, QuickLink III, and Intellisync97 are only available on CD-ROM and will not be made available on the Compaq web site. How is the internal hard drive partitioned on the Armada 6500? On Armada 6500 notebooks pre-installed with Windows 95 or Windows 98, the hard drive comes formatted using FAT32 in a single partition. FAT32 provides a number of advantages over its predecessor, FAT16, including support for partitions larger than 2GB and smaller cluster size. Customers who purchase models with Windows 9X pre-installed and later choose to install Windows NT 4.0 will need to repartition the hard drive using either FAT16 or NTFS. This can be accomplished using FDISK and then reformatting the hard drive. In order to avoid having to do a destructive format there are applications available on the market which will convert from one file system without requiring the user to re-format the hard drive. On Armada 6500 notebooks pre-installed with Windows NT 4.0, the hard drive comes formatted using NTFS with a single partition. Windows NT 4.0 does not support FAT32 since NTFS (NT File System) provides comparable or better features. Will Compaq be providing a data/fax application under Windows NT 4.0 for the Armada 6500? Compaq provides the Smith Micro QuickLink III for faxing under Windows NT Workstation and Windows 9X. It is located on the Armada 6500 Software CD and is not preinstalled. Is the Armada 6500 DMI 2.0 compliant? Yes, the Armada 6500 is DMI 2.0 compliant with the addition of the ClientWORKS software. ClientWORKS has been available on the Compaq web site since 4Q98.