SATO LT408 Operator's Manual

438A Alexandra Road #05-01/02 Alexandra Technopark Singapore 119967 Tel: (65) 6271 2122 Fax: (65) 6271 2151 Email: [email protected] Be sure to ask your dealer about our maintenance contracts to ensure peace of mind during your usage of SATO products Version: SI-Lt4xxe-01rA-26-10-OM © Copyright 1994 – 2005 SATO International Warning: This equipment complies with the requirements in Part 15 of FCC rules for a Class A computing device. Operation of this equipment in a residential area may cause unacceptable interference to radio and TV reception requiring the operator to take whatever steps are necessary to correct the interference. All rights reserved. No part of this document may be reproduced or issued to third parties in any form whatsoever without the express permission of SATO. The materials in this document are provided for general information and are subject to change without notice. SATO assumes no responsibilities for any errors that may appear.

1 OVERVIEW 1.1 General Specifications ................................................................................. 1-2 2 INSTALLATION Safety Precautions.....................................................................................................2-2 2.1 Unpacking......................................................................................................2-4 2.1.1 Included Accessories ...................................................................................... 2-5 2.1.2 Parts Identification ..........................................................................................2-6 2.2 Loading the Carbon Ribbon.........................................................................2-10 2.3 Loading Labels A ..........................................................................................2-11 2.3.1 Loading Roll Paper ...................................................................................... 2-12 2.3.2 Using the Dispenser .......................................................................................2-13 2.3.3 Adjusting the Paper Sensor ............................................................................2-14 2.4 Replacing the Print Head.............................................................................. 2-15 3 CONFIGURATION AND OPERATION 3.1 Operating Modes...........................................................................................3-1 3.2 The Operation Panel ..................................................................................... 3-2 3.3 Screen Icons And Their Meaning ................................................................ 3-3 3.3.1 How to adjust Screen Contrast ....................................................................... 3-4 3.4 ONLINE And OFFLINE Modes...................................................................... 3-5 3.4.1 Online Mode ................................................................................................... 3-5 3.4.2 Offline Mode ................................................................................................... 3-5 3.5 User Mode......................................................................................................3-6 3.5.1 Entering User Mode .......................................................................................3-6 3.5.2 Setting Buzzer Volume, Print Pitch, Print Offset,Print Speed, Print Darkness 3-7 3.5.2 Setting Print Speed ........................................................................................3-7 3.5.3 Setting Print Darkness ....................................................................................3-8 3.5.4 Setting Pitch Offset ......................................................................................... 3-8 3.5.5 Setting Print Offset ......................................................................................... 3-8 3.5.6 Setting Zero Slash Changeover .....................................................................3-9 3.5.7 Setting Proportional Pitch .............................................................................. 3-9 3.6 Interface Mode...............................................................................................3-10 3.6.1 Entering Interface Mode ................................................................................. 3-10 3.6.2 Enabling Interface Card Configuration ........................................................... 3-10 3.6.3 Handling CR/LF codes ...................................................................................3-11

3.7.2 Selecting The Print Density ............................................................................3-12 3.7.3 Choosing Dispenser or Continuous Operation ...............................................3-12 3.7.4 Backfeed Operation Settings ..........................................................................3-13 3.7.5 Setting the Print Mode ....................................................................................3-13 3.7.6 Configuring the Pitch Sensor...........................................................................3-14 3.7.7 Configuring the Paper Sensor Type ................................................................3-14 3.7.8 Turning Head Check Function ON/OFF .........................................................3-14 3.7.9 Choosing the Type of Head Check ............................................................3-14 3.7.10 Enabling/Disabling External Signal Output .....................................................3-15 3.7.11 Selecting the Type of External Signal Output .................................................3-16 3.7.12 Selecting Reprint via External Signal Output .................................................3-16 3.7.13 Setting the Calendar Chip (optional chip)........................................................3-16 3.7.14 Using the Auto Online Feature .......................................................................3-17 3.7.15 Enabling Auto Feed ........................................................................................3-17 3.7.16 Enabling Auto Feed On Error .........................................................................3-17 3.7.17 Specifying the Euro Code Symbol ..................................................................3-18 3.7.18 Specifying the Protocol Code Format .............................................................3-18 3.8 HEX Dump Mode ...........................................................................................3-19 3.8.1 Entering HEX Dump Mode .............................................................................3-19 3.8.2 Selecting Data To Dump ................................................................................3-19 3.8.3 Controlling the Hex Dump Mode ....................................................................3-19 3.9 Test Print Mode .............................................................................................3-20 3.9.1 Entering Test Print Mode ................................................................................3-20 3.9.1 Choosing What The Test Print Contains ........................................................3-20 3.9.2 Setting Test Print Width for Configuration, Barcode and Head Check ..........3-21 3.9.3 Setting the Size of the Factory Test Print .......................................................3-21 3.9.4 Starting the Test Print .....................................................................................3-21 3.10 Overview of All Modes ..................................................................................3-22 3.11 Restoring Factory DeFault Settings ............................................................3-31 3.11.1 Entering Default Mode ....................................................................................3-31 3.11.2 If You Chose to Reset Printer Settings ...........................................................3-32 3.11.2 If You Chose Alt Protocol Code ......................................................................3-32 3.11.3 Completion of Default Setting .........................................................................3-32 3.12 Understanding Continuous Print and Dispenser Operations ...................3-33

4.1 Introduction ................................................................................................... 4-1 4.2 Cleaning The Print Head, Platen and Rollers ............................................. 4-1 4.3 How To Clean The Printer (Cleaning SET)..................................................4-2 4.4 How To Clean The Printer (Cleaning SHEET)............................................. 4-3 4.5 Adjusting Print Quality ................................................................................. 4-4 4.5.1 Adjusting Print Darkness 4-4 4.5.2 Adjusting Print Speed 4-5 5 INTERFACE SPECIFICATIONS 5.1 Interface types...............................................................................................5-1 5.2 Interface Card DIP SWITCH Settings (RS-232C) ........................................5-2 5.3 Interface Card DIP SWITCH Settings (LAN)................................................ 5-3 5.4 Interface Card DIP SWITCH Settings (Wireless LAN) ................................5-3 5.6 Serial Interface Specifications (RS-232C)...................................................5-5 5.7 READY/BUSY ................................................................................................ 5-6 5.8 Single Job Buffer ..........................................................................................5-7 5.9 Multi Job Buffer............................................................................................. 5-8 5.10 X-ON/X-OFF ................................................................................................... 5-9 5.11 Single Job Buffer ..........................................................................................5-10 5.12 Multi Job Buffer............................................................................................. 5-11 5.13 Parallel Interface SPECIFICATIONS (Centronics)...................................... 5-12 5.14 Single Job Buffer ..........................................................................................5-14 5.15 Multi Job Buffer............................................................................................. 5-16 5.16 IEEE 1284 Interface.......................................................................................5-19 5.17 Interface Signals ...........................................................................................5-21 5.18 Single Job Buffer ..........................................................................................5-22 5.19 Multi Job Buffer............................................................................................. 5-24 TROUBLESHOOTING 6.1 Initial Checklist..............................................................................................6-1 6.2 Using the Centronics (Parallel) Interface.................................................... 6-1 6.3 Using the RS232C (SERIAL) Interface.........................................................6-3 6.4 Understanding the STATUS INDICATORS..................................................6-4 6.5 Understanding the LCD Error Messages.................................................... 6-5 6.6 LCD Warning Messages ...............................................................................6-8 6.7 Troubleshooting Guide................................................................................. 6-9

7.3 Label Management Accessories..................................................................7-2

Lt408 Operator’s Manual Page 1-1 1 OVERVIEW Thank you for your investment in this SATO printer product. This Operator’s Manual contains basic information about the installation, setup, configuration, operation and maintenance of the printer. A total of seven topics are covered herein, and they are organized as follows: Section 1: Overview Section 2: Installation Section 3: Configuration and Operation Section 4: Cleaning and Maintenance Section 5: Interface Specifications Section 6: Troubleshooting Section 7: Optional Accessories It is recommended that you become familiar with each section before installing and main- taining the printer. Refer to the Table Of Contents at the front of this manual to search for the relevant information needed. All page numbers in this manual consist of a section number followed by the page number within the stated section. For specialized programming, refer to the separate Programming Manual located on the utility CD-ROM.

Page 1-2 Lt408 Operator’s Manual 1.1 GENERAL SPECIFICATIONS The SATO Lt408 dual use (Thermal Transfer and Direct Thermal) printer engine is a complete, high-performance labeling system designed for integration into in-line produc- tion facilities. The key features of the Lt408 are: • Low cost print engine without compromises in functionality • Large 128 dot by 64 dot LCD panel with graphical icon display • Clear printing at a fixed resolution of 203dpi • Support for a wide range of I/O interfaces • Supports SATO Barcode Programming Language for enhanced customizability • Lightweight and easy to mount • Comes in Left-hand and Right-hand orientations • User friendly label and ribbon path All printer parameters are programmable using the front panel controls and via software. All popular bar codes, including 2-D codes, seven human-readable fonts and two fast and efficient vector fonts, are resident in memory, providing literally thousands of combi- nations of type styles and sizes. Feature Lt408 Print resolution 203dpi for economical labeling solutions Print method Thermal Transfer and Direct Thermal Label sizes supported (using default internal memory) 4 inches (W) by 9.4 inches Label sizes supported 4 inches (W) by 49.2 inches at 203 dpi Interfaces available One of the following interfaces installable upon purchase: High speed RS-232C (25-pin), RS-232C, Wireless LAN, LAN, USB, RS-422/485, IEEE 1284/parallel interface

Lt408 Operator’s Manual Page 1-3 1.1 GENERAL SPECIFICATIONS (CONT’D) Specification Model Lt408 (LH/RH) Electrical Characteristics Print method Thermal transfer or direct thermal Head density 8 dots/ mm (203 dpi) Printable Area W104 mm x pitch 1249 mm (203dpi) Not printable for 3 mm from the inner edge Print speed (Max) 2 to 6 inches/sec @203dpi (adjustable in 1-inch/sec increments) Note: Maximum speed may be further dependent on the type of print layout, paper, or carbon ribbon in use. CPU 32-bit RISC Onboard Memory 4MB FLASH ROM, 16MB SDRAM main memory (2.95MB allocated for Receive Buffer), 32KB FRAM Memory cartridge Not supported Print Characteristics Print/Dispensing Modes Continuous, Dispenser, Linerless (if optional linerless kit is installed) Print Format Transmitted from host (computer) Paper Thickness 0.08 mm to 0.26 mm supported. Note: Be sure to use only printer supplies manufactured or certified by SATO. Paper Size *in continuous mode Width: 10mm to 112mm (13 mm to 115 mm including liner) Pitch 15mm to 1252mm (18 mm to 1255 mm including liner) Paper Supply Method Via external unwinder Label Pitch Sensor Reflective type (I-mark) and Transmissive type (Gap) Carbon ribbon Dimensions Thickness of base material Color Winding direction Be sure to use the specified carbon ribbons manufactured or specified by SATO W25mm to 111m by 450 m/roll 4.5 µm Black (standard), also red, blue, purple, and green Face-In and Face-out winding (see table below) Labels and Ribbons available for Lt408 Ribbons Type Wax T102C, T101A, T104C Wax/Resin T110A, T112D, T123A, T122B, T123B Resin T222A, R335A, R236A, R333A Labels Type Paper Vellum, Semi-gloss Coat, Matt Coat, Gloss Coat Film Polyester (PET), Polyethylene (PE, white), Polyethylene (PE, transparent)

Page 1-4 Lt408 Operator’s Manual 1.1 GENERAL SPECIFICATIONS (CONT’D) Specification/ Model Name Lt408 Interface Characteristics External connectivity (Slot 1) Interface board ¤ Parallel (IEEE1284) ¤ RS-232C • READY/BUSY • XON/XOFF • Status 2/3 • Driver specific protocol • Status 5 ¤ USB (Ver. 1.1) ¤ LAN (10BASE-T/ 100BASE-TX automatic changeover) ¤ Wireless LAN (IEEE802.11b) ¤ Centronics ¤ RS-422/485 External connectivity (Slot 2) External (EXT) signal interface (14-pin or 25-pin) Caution: Although the EXT card has a power supply outlet, it is not recommended for use to supply power to external peripherals, due to limitations of the Lt408 power supply. Configuration and Functions User settings (via LCD) 1. Settings indications 2. Print speed 3. Print darkness 4. Print position adjustments 5. Zero slash changeover 6. Proportional pitch adjustments Operation Panel Buttons LINE, FEED, ENTER, CANCEL, FUNCTION, 4 navigation buttons (up/down/ left/right) Switch POWER ON/OFF LCD Green LCD (with backlight), Vertical 64 dots x horizontal 128 dots LEDs POWER (Green), ONLINE (Green), LABEL (Red), RIBBON (Red) indicators Adjustment Potentiometers VOLUME: buzzer loudness adjustment PITCH: print position adjustment OFFSET: dispense adjustment DARKNESS: print darkness adjustment Other Functions Status Monitor function Commands for drawing of graphics Sequential numbering Storage of Customized Font Characters in memory Reverse printing function (White text on a black background) Function for printing of lines and boxes Label format storage function Zero-slash character switching, HEX Dump Print function, Calendar option. Note: The Lt408 does not support storage of data in any memory cartridge. DIP Switches One 8-bit DIP switch Programming Language SATO Barcode Printer Language Ver 4.0 Automatic diagnostics Head check function (for detection of failed heating elements in the print head) “Paper-End” detection “Cover Open” detection Test Print Ribbon End detection Ribbon Near End detection Calendar Check

Lt408 Operator’s Manual Page 1-5 1.1 GENERAL SPECIFICATIONS (CONT’D) Specification/ Model Name Lt408 Barcoding Functions Barcodes Supported One- dimensional code • UPC-A/E, EAN8/13, JAN8/13 • NW-7 • INTERLEAVED 2 of 5 (ITF) • INDUSTRIAL 2 of 5 • MATRICES 2 of 5 • CODE39, CODE93, CODE128 • UCC/EAN128 • RSS-14 • MSI • POSTNET • BOOKLAND • Customer barcode Two- dimensional code • QR code model 2, Micro QR (Ver 8.1) • PDF417 (Ver. 2.4, including micro PDF) • MAXI code (Ver. 3.0) • Data matrices code ECC200 (Ver. 2.0) • Composite Symbols Ver 1.0 (UPC-A/E, EAN8/13, JAN8/13, CODE39, CODE128 CC-A/ B/C supported with RSS-14) Stored Font Types Standard XU 5 x 9 dots (alphanumeric, symbol, and kana) XS 17 x 17 dots (alphanumeric, symbol, and kana) XM 24 x 24 dots (alphanumeric, symbol, and kana) XB 48 x 48 dots (alphanumeric, symbol, and kana) XL 48 x 48 dots (alphanumeric, symbol, and kana) Outline font (alphanumeric, symbol, and kana) OCR-A Lt408 15 x 22 dots (alphanumeric and symbol) OCR-B Lt408 20 x 24 dots (alphanumeric and symbol) Raster Fonts CG Times, CG Triumvarite Print Magnification Vertical 1 to 12 times Horizontal 1 to 12 times (characters) 1 to 12x (barcodes) Print Rotation Characters: 0°, 90°, 180°, and 270° Barcode: Parallel 1 (0°), Serial 1 (90°), Parallel 2 (180°), Serial 2 (270°) Barcode Ratio 1:2, 1:3, 2:5; Arbitrary user settings allowed Accessories Options • Calendar IC • Linerless option kit • Interface cards including Ethernet, Wireless LAN, Centronics, RS-422/485, High speed RS-232C (25-pin), IEEE1284 and USB (full speed) • EXT connector (Amphenol 14-pin or D-Sub 25-pin for connection to peripherals)

Page 1-6 Lt408 Operator’s Manual Specification/ Model Name Lt408 Physical Characteristics Dimensions W 330 mm x D 271 mm x H 270 mm x (Standard) Weight 9.7 kg (for a standard configuration) Power Supply Input voltage: AC 100 V to 240 V ±10% Power Consumption 180 W (peak) Standards Compliance Noise emission: VCCI Class B, FCC Class B, ENN55022 Class B Safety Standards: MET, cMET, NEMKO, CCC Energy Saving: International Energy Star Program Environmental Conservation: Manufactured according to environment friendly processes In-house equipment level: Class B conformance Package Fall: ISTA-2A Operating Environment Operational ambient temperature: 5 to 40 degrees Celsius Operational ambient humidity: 15 to 85% (no condensation) Storing ambient temperature: -20 to 60 degrees Celsius Storing ambient humidity: 15 to 85% (no condensation) Paper, and carbon ribbon excluded.

Lr408 Operator’s Manual Page 2-1 2 INSTALLATION This section assists you in unpacking and installing the printer from the shipping container. You will also be guided through a familiarization tour of the main parts and controls. The following information is provided: • Safety Precautions • Unpacking and Parts Identification • Loading the Carbon Ribbon • Loading Labels and Tags • Adjusting the Sensors • Replacing the Print Head

Page 2-2 Lr408 Operator’s Manual SAFETY PRECAUTIONS THE CAUTION SYMBOL Whenever the triangular Caution logo appears in this manual, pay special attention to the warning(s) cited below it. Failure to abide by the warnings may result in injury or damage to property. PRINTER PLACEMENT TIPS • Place the printer on a solid, stable, horizontal surface that is not sub- ject to strong vibrations from adja- cent mechanical devices. • Avoid shaky or slanting tables, or platforms that are liable to collapse under a heavy weight. If the printer is dropped or damaged, immedi- ately turn off the power, pull out the power plug and contact a service center. In this case, continued use of the printer may cause a fire or electric shocks. • Avoid installing the printer in direct sunlight, or in dusty, very hot or slippery areas. Also avoid place- ment in damp, unventilated or humid areas. If con- densation forms, immediately turn off the power, and do not use the printer until the condensation disap- pears. Otherwise the moisture may cause electric shocks. • Avoid placing the printer near large high-current equipment, as such equipment can cause spikes or undervoltages in the power supply. • Do not leave containers of water or chemicals around the printer. If any liquid is spilled onto the printer, immediately turn off the power, pull out the power cable from the AC outlet, and contact a sales outlet, dealer, or service center. In this case, continued use of the printer may cause fires or electric shocks. • Do not move the printer with any paper loaded. The stack of paper may fall off, causing trips and accidents. • When laying the printer down, be careful not to catch your foot or fingers under it. • When moving the printer, be sure to pull out the power cable from the AC outlet, and check that any other external interface cables have been disconnected. Otherwise, the connected cables may be damaged, or may cause trips and falls, in addition to or a fire or electric shocks. ELECTRICAL PRECAUTIONS • Do not damage, break, or process the power cable. Hanging heavy objects on it, heating or pulling it may damage the power cable and cause fires or electric shocks. • When the power cable is damaged (cable conductors are exposed or cut, etc.), contact a sales outlet, dealer, or service center. In this case, continued use of the printer may cause fires or electric shocks. • Do not process, forcibly bend, twist, or pull the power cable. Continued use of such a cable may cause fires or electric shocks. • If the printer emits any smoke or peculiar odors at any time, turn it OFF and prevent further usage until you have contacted a qualified service personnel. • Do not use any other voltage except the specified power voltage for the printer that matches your domestic power supply. Otherwise, it may cause fires or electric shocks. • Do not operate the power switch or handle the power cable with a wet hand. • Do not insert or drop anything metallic or flam- mable into the openings of the printer (the cable outlet or mounting hole of the memory car- tridge). Otherwise, immediately turn off the power, pull out the power cable, and contact a sales outlet, dealer, or service center. In this case, continued use of the printer may cause fires or electric shocks. • To reduce electrical risks, be sure to connect the printer to ground before use. Also, try not to share the printer’s AC outlet with other electrical equipment, especially those that draw high amounts of current or cause electrical interfer- ence. SAFETY PRECAUTIONS Please read the following information carefully before installing and using the printer

Lr408 Operator’s Manual Page 2-3 This equipment is a piece of Class B information technology equipment based on the standards of the Voluntary Control Council for Interference by Information Technology Equipment (VCCI). Although this equipment is for use in home environment, if it is used close to a radio or television set, it may cause poor reception. Handle it properly in accordance with the content from the instruction manual. GENERAL PRECAUTIONS • Head cleaning liquid (if supplied) is flammable. Never heat it or throw it into a fire. Keep it out of children’s reach to avoid accidental consumption. Should this occur, consult a doctor immediately. • When opening/closing the cover, beware of getting your fingers caught. Also, hold the opening/closing cover well so that it will not slip and fall on your hand. • After printing, the print head remains hot. When replacing paper or cleaning the printer immediately after printing, be careful not to burn yourself. • Touching even the edge of the printer head may cause injuries. When replacing paper or cleaning the printer, be careful not to hurt yourself. • If the printer will not be used for extended periods of time, disconnect the power cable for safety. • When releasing and locking down the printer head, be careful not to catch any other foreign matter in it except label paper. • Do not disassemble or perform modifications to the printer, as this renders the product unsafe. For maintenance, troubleshooting and repairs, consult a sales outlet, dealer, or service center for help, instead of attempting to perform this yourself. Renewable annual service contracts are available. • When maintaining or cleaning the printer, always disconnect the power cable for safety. • Do not insert your hand or other objects into the cutter. • When loading roll paper, be careful not to catch your fingers between the paper and the feeder. • Be careful not to hurt yourself when detaching the back cover of the fanfold through the hole and attaching it. • The simplified cutter (where installed) is struc- tured as a blade. Be careful not to cut yourself.

Page 2-4 Lr408 Operator’s Manual 2.1 UNPACKING When unpacking the printer, take note of the following: Note The following illustrations are representative only. Your printer may not be packed exactly as shown, but the unpacking steps are similar. The box should stay right-side up. Lift the printer out of the box carefully. If the printer was been stored in the cold, allow it to reach room temperature before turning it on. Remove the plastic covering from the printer. Set the printer on a solid, flat surface. Inspect the shipping container and printer for any sign of damage that may have occurred during shipping. Remove the accessory items from their protective containers. 1 4 2 5 3

Lr408 Operator’s Manual Page 2-5 2.1.1 INCLUDED ACCESSORIES After unpacking the printer, verify that the following materials are in the accessories or packaging: Global Warranty document Cleaning Set* Information leaflet* Head cleaning sheet (wrapping sheet)* Power cable* Two-pole adaptor* Accessory CD-ROM* Operator’s Manual Items marked with an asterisk may be different from what you see here, or may be excluded. Please fill out the Global Warranty card and submit it to us in order that we can provide fast and efficient after-sales service. For malfunctions under normal use, this product will be repaired free of charge according to the warranty terms applicable for the country of use. Please do not discard the original packaging box and cushioning material after installing the printer. They may be needed in future, if the printer needs to be shipped for repairs. Important! Sample paper*

Page 2-6 Lr408 Operator’s Manual 2.1.2 PARTS IDENTIFICATION IDENTIFYING THE MAIN PRINTER PARTS Pull down this panel to access potentiometers Power switch Pushing the I side turns the printer ON. Pushing the O side turns the printer OFF. Operation Panel Remove the panel by unscrewing the two nuts at the sides Front Cover Configuration panel and LCD Ribbon Label Roll Label supply arm (not supplied) Angled Front View (Right Hand model) Front View (Right Hand model) Printer mounting stand (not supplied) Print Head Clear Window AC power socket (at bottom) Printer mounting stand (not supplied) AC power socket (bottom)

Lr408 Operator’s Manual Page 2-7 2.1.2 PARTS IDENTIFICATION (CONT’D) IDENTIFYING THE MAIN PRINTER PARTS Front Cover Interface card Rear View (Right-hand model) EXT card Printer mounting stand (not supplied) Front View, Cover open (Right-hand model) Instructions for correct label Ribbon and label loading Head Lock Lever (turn counter- clockwise to release paper) Label Guide Ribbon Feeder Shaft Ribbon Take-Up Shaft Paper sensor adjustment knob Nip Roller Release Latch Print Head Pressure Selection Knob Ribbon Roller Print Head Nip Roller Removal Screw Print Head Pressure Knob Print Head Position Lever (adjusts lateral position of print head) Print Head Release Latch

Page 2-8 Lr408 Operator’s Manual IDENTIFYING THE MAIN PRINTER PARTS Head Lock lever Ribbon Take-up Shaft Nip Roller Removal Screw Nip Roller Release Latch Print Head* * Clean and maintain this part regularly Paper Sensor adjustment knob Ribbon Roller* Ribbon Feeder Shaft Label Pitch Sensors* Label Guide* Nip Roller Label and Ribbon Loading Routes Carbon Ribbon Label Print Head Release Latch Media Path Parts

Lr408 Operator’s Manual Page 2-9 2.1.2 PARTS IDENTIFICATION (CONT’D) IDENTIFYING THE MAIN PRINTER PARTS View of Front Panel Icons, prompts and system messages are displayed here. LCD screen FUNCTION button: Selects the various setting modes. ENTER button: Confirms the choice of a selection or value. CANCEL button: Cancels printing data. In each setting mode, the button also returns you to the previous menu or menu item. CURSOR buttons: Each button moves the cursor up, down, left or right on the LCD screen. Operation buttons Feeds the label forward. When it is pressed once, the equivalent of a sheet of paper or label is ejected. *There are times when the paper is not aligned prop- erly when power is turned on or when the paper was set. In this case, always press the FEED button to align the paper properly. FEED button Status LEDs POWER LED: Lights up when power is supplied to the printer. ONLINE LED: Lights up when communication is avail- able. LABEL LED: Lights up red at Paper End or Paper Near End. RIBBON LED: Flashes red when detecting Ribbon Near End. Lights up red when detecting Ribbon End. CANCEL button: Cancels printing data. In each setting mode, the button also returns you to the previous menu or menu item. For details of each indicator’s behavior, see Page 6-4 of Section 6, Understanding the LED Indicators. Adjustment Potentiometers VOLUME: Adjusts the loudness of the built-in speaker (buzzer). PITCH: Adjusts the vertical print position with reference to the top edge of a label. OFFSET: Adjusts the stop position offset values for the cutter, peeler and tear off modes DARKNESS: Adjusts the print darkness (print density). LINE FEED POWER ON LINE LABEL RIBBON FUNCTION CANCEL ENTER loudness pitch offset darkness status LEDs 4 Cursor movement key Operation button Two line text message Operation buttons Status Icon Display Area 128 x 64 dot display Adjustment potentiometers LINE button Takes the printer ONLINE (to proceed with printing) or OFFLINE (to perform configuration or other settings)

Page 2-10 Lr408 Operator’s Manual 2.2 LOADING THE CARBON RIBBON 1. Lift up the main cover. Make sure that the cover is pushed upwards until it locks firmly in place so that it will not fall downwards and injure your hands. 2. Pull the purple Head Lock lever upwards in a counterclockwise direction. The print head assembly will be lifted up to allow ribbon loading. 3. Insert the carbon ribbon in the ribbon feeder shaft. Push the ribbon roll inwards all the way, with the ribbon winding in a counterclockwise direction, as shown. Pull the ribbon around the print head assembly so it reaches the Ribbon Take-up Shaft. Note: For maximum print quality and printer durability use genuine SATO carbon ribbons. 4. Insert an empty ribbon core into the Ribbon Take- Up Shaft. If necessary, use secure the ribbon with adhesive tape, and wind the ribbon around the core a few times. Note: If in doubt about the ribbon path, refer to the useful diagram pasted on the front cover. 5. Press the purple Head Lock lever clockwise and downwards to lock the print head assembly into place. The ribbon is now loaded. Note: To remove the ribbon, reverse the steps described here. Caution • When replacing the carbon ribbon, bear in mind that the print head and its surrounding area remain hot. Keep your fingers away from these areas to prevent injury. • Avoid touching even the edge of the print head with your bare hands. Front Cover Head Lock lever (purple) Print head assembly Ribbon Feeder Shaft Ribbon and label load- ing guide Ribbon- Take-Up Shaft Carbon ribbon Head Lock lever (purple)

Lr408 Operator’s Manual Page 2-11 2.3 LOADING LABELS This print engine is designed to print on roll paper supplied via a separate label supply stand. The printing mechanism can be set to detect the I-mark on the paper to feed each label correctly. Note: For optimal print performance and durability, please use SATO-certified label and ribbon supplies on this printer. Using supplies not tested and approved for use by SATO can result in unnecessary wear and damage to vital parts of the printer, and may void the warranty. Roll Paper Characteristics Label

Page 2-12 Lr408 Operator’s Manual 2.3.1 Loading Roll Paper 1. Lift up the main cover. Make sure that the cover is pushed upwards until it locks firmly in place so that it will not fall downwards and injure your hands. Use a customized stand to hold the label roll. 2. Release the purple Head Lock lever by pushing it downwards. The print head assembly will be lifted up to allow label loading. 3. Guide the label between the two halves of the Paper Sensor housing, and then under the print head. Make sure the label runs parallel to the side of the printer. The label should emerge at a perpendicular angle from the print head. 4. Push the Label Guide against the outside edge of the label to restrict and straighten the label path. Now turn the purple Head Lock Lever clockwise to latch the print head assembly back in place. 5. To check whether your ribbon and label are loading correctly, perform a test print. Caution • When replacing paper, bear in mind that the print head and its surrounding area remain hot. Keep your fingers away from these areas to prevent injury. • Avoid touching even the edge of the print head with your bare hands. Front Cover Custom made stand for labels Head Lock Lever Label Guide Label Guide Paper Sensor housing Head Lock lever latched in place

Lr408 Operator’s Manual Page 2-13 2.3 LOADING LABELS AND TAGS (CONT’D) 2.3.2 Using the Dispenser 1. Load the paper as described in the previous section. 2. Now unlatch the Nip Roller assembly by pressing the release latch as indicated on the right. 3. Loop the label through the Nip Roller assembly so that two or three labels are hanging freely under the label guide. 4. Press the Nip Roller assembly upwards and latch it into place. 5. Do a paper feed to check that each label is dispensed properly. Go to the User Mode to adjust the paper offset for proper dispensing. Caution • When replacing paper, bear in mind that the print head and its surrounding area remain hot. Keep your fingers away from these areas to prevent injury. • Avoid touching even the edge of the print head with your bare hands. Nip Roller Release Latch Nip Roller assembly Nip Roller Release Latch Label Fold labels into the nip roller assembly Push the nip roller assembly upwards back into place The label liner now folds under the label, into the nip roller

Page 2-14 Lr408 Operator’s Manual 2.3 LOADING LABELS AND TAGS (CONT’D) Adjusting for the paper width This printer is adjusted so that quality printing can be obtained without any adjustments. However, in certain situations, better results can be obtained if you adjust the “head pressure balance” to compensate for different widths of label paper used. The head pressure balance knob adjusts the amount of pressure being applied along different sections along the length of the print head. For suggested settings of the pressure knob (1 to 4), see the table below: Note: Adjustments are only necessary if print quality is not satisfactory. Otherwise, you do not need to vary the head pressure balance. 2.3.3 Adjusting the Paper Sensor Adjustment of the paper sensors is usually not necessary, but the procedure is described here. 1. Lift up the main cover. Make sure that the cover is pushed upwards until it locks firmly in place so that it will not fall downwards and injure your hands. 2. The green sensor assembly is located just under the Ribbon Feeder Shaft. Turn the purple Sensor Adjustment knob to adjust the sensors’ position. (The gap and I-mark sensors are underneath the green plastic tabs) 3. After adjustment, feed a few labels and do a test print to see if the sensor is working properly. Adjust the label pitch if necessary. Caution • When closing the front cover, be careful not to injure your fingers due to a sudden release of the heavy cover. SETTING PAPER WIDTH MEDIA THICKNESS 1 55~115 mm 0.080~0.200 mm 2 65~115 mm 0.200~0.268 mm 3 15~55 mm 0.080~0.200 mm 4 15~65 mm 0.200~0.268 mm Paper Sensors Sensor Adjustment knob Head pressure balance adjustment knob

Lr408 Operator’s Manual Page 2-15 2.4 REPLACING THE PRINT HEAD Before attempting to replace the print head, it is advisable to contact your local dealer or service center so that they can assist you in case of problems. 1. Make sure the printer has been turned off for at least 30 minutes so that the print head is not hot. Lift up the front cover. 2. Push the Head Lock Lever (the purple slide lever) upwards. in the direction shown here. Caution • Do not touch the print head’s heating elements. If you do so inadvertently, use the cleaning pen (supplied) to clean the area thoroughly. For more details, see Section 4, Cleaning and Maintenance. 3. Pull the Print Head Release Latch. The print head will drop downwards. 4. Pull the print head outwards and disconnect the two connectors attached to it. 5. Insert the two connectors to the replacement print head. Pull the Head Lock lever and push the print head back into place. Note: Push the print head inwards and upwards so that the two protruding tabs (labeled A and B) at it front will rest on the inside ledge of the print head assembly (labeled C) C A B

Lt408 Operator’s Manual Page 3-1 3 CONFIGURATION AND OPERATION Before using the printer, it is best to read this manual thoroughly first. Otherwise, you may disturb default settings around which the instructional procedures in this manual are based on. 3.1 OPERATING MODES The operating status of this printer can be set to one of five modes: 1) Online mode 2) Offline mode 3) Printer Setting: User Mode, Interface Mode, Advanced Mode, Hex Dump Mode 4) Error mode 5) Test Print mode The operation flowchart is as follows: The printer status is normal; printing can begin Printing is stopped; ready for configuration Printer has not been set up correctly. The LCD shows “Head Open”, “Paper End”, etc Test prints can be performed. Hold down Feed button, turn printer ON Turn printer ON

Page 3-2 Lt408 Operator’s Manual 3.2 THE OPERATION PANEL Status Icon display area Two-line Message display area Up to five icons can appear here to indicate the current printer status. The same area can also display two lines of alphanumeric text instead. Other icons, or up to two lines of alphanumeric messages, can be displayed here. In total, up to four lines of text can be displayed on the whole screen. Status LEDs Operation and Cursor buttons POWER: This LED lights Green when power is supplied to the printer ON LINE: Lights up Green when printer is in "Online" state. Otherwise, LED is not lit. LABEL: Lights up Red at "Paper end" RIBBON: Normally does not light up until Ribbon End is detected. Just before Ribbon End, the LED blinks in red, signalling "Ribbon near end" status. LINE: Switches between online and offline modes. Not valid for other settings. FEED: Feeds a single label feed only when in offline mode. Not valid for other settings. FUNCTION: Recalls the Mode Selection screen for selection of various function menus. Also returns the user to the mode selection screen from other menus. ENTER: Selects a menu item in any screen in offline mode. Button is inactive when the printer is online. CANCEL: Cancels print data in offline state. Button is inactive when the printer is online. Also returns the user to a previous menu screen. Four cursor movement buttons: These cause the cursor to shift Up, down, Left and Right on the screen. Adjustment Potentiometers Loudness: Adjusts the loudness of the built- in buzzer Pitch: Adjusts the print position in User Mode (Offset Volume menu) Offset: Adjusts the offset for Dispense offset Darkness: Adjusts the print darkness User Mode (Offset Volume menu) Overview LINE FEED POWER ON LINE LABEL RIBBON FUNCTION CANCEL ENTER loudness pitch offset darkness status LEDs 4 Cursor keys Operation buttons Two line text message Operation buttons Status Icon Display Area 128 x 64 dot display Adjustment potentiometers

Lt408 Operator’s Manual Page 3-3 3.3 SCREEN ICONS AND THEIR MEANING

Page 3-4 Lt408 Operator’s Manual 3.3 SCREEN ICONS AND THEIR MEANING (CONT’D) How To Adjust Screen Contrast In Normal/ONLINE mode, press the left/right arrow buttons repeatedly to adjust the contrast. There are 32 levels of adjustments. Contrast settings are reset whenever you set the printer to factory default settings.

Lt408 Operator’s Manual Page 3-5 3.4 ONLINE AND OFFLINE MODES 3.4.1 Online Mode Pressing the LINE button causes the printer to go ONLINE or OFFLINE alternately. When the printer is ONLINE, the following activities will be possible: • The printer is ready to receive print data from the computer or other connected devices • The printer is ready to start printing 3.4.2 Offline Mode When the printer is ONLINE, pressing the LINE button once will cause the printer to go OFFLINE. When the printer is OFFLINE, the activities for ONLINE mode are no longer possible, but the following activities will be possible: • The printer can eject labels when you press the FEED button. • The printer can be switched to other modes when you press the ENTER button. • Any printing job can be stopped once the printer is brought OFFLINE • Any printing job can be cancelled once the CANCEL button is pressed in OFFLINE mode. The menu for canceling the print job then appears. Move the cursor to “No” and press ENTER to confirm cancellation of the print job. The message “CANCEL PRINT JOB COMPLETED” then appears as shown on the right.

Page 3-6 Lt408 Operator’s Manual 3.5 USER MODE The following settings are available in User Mode: • OFFSET VOLUME (volume of the built-in speaker) • PRINT SPEED (print speed setting) • PRINT DARKNESS (print density setting) • PRINT OFFSET (print position correction setting) • ZERO SLASH (zero slash changeover setting) • CHARACTER PITCH (proportional pitch setting) 3.5.1 Entering User Mode 1. Press the LINE button to take the printer OFFLINE. 2. Pull down the cover of the Operation Panel and press ENTER. The ONLINE MODE screen appears. 3. Press the arrow buttons until you see “USER MODE”, then press ENTER. Note: The bottom right-hand corner of the screen sometimes displays one to four arrow symbols (see circled symbols on the right). Each arrow symbol represents the corresponding arrow button on the operation panel which is valid for the changing the current screen or its settings. 4. When the first User Mode Offset Volume menu screen appears, use a Cross Head (Phillips) screwdriver to adjust the OFFSET VOLUME, PITCH, OFFSET and DARKNESS potentiometers. See Section 3.5.2 Setting Print Speed. 5. Subsequently, pressing the ENTER button brings you to screens for setting PRINT SPEED, PRINT DARKNESS and OFFSET. At any time, pressing CANCEL takes you back one screen. Pressing the FUNCTION button returns you immediately to the main User Mode screen.

Lt408 Operator’s Manual Page 3-7 3.5.2 Setting Buzzer Volume, Print Position, Print Offset, Print Speed & Print Darkness The volume level of the built-in speaker buzzer can be adjusted at the first menu of the User Mode. Use the yellow screwdriver to adjust the VOLUME potentiometer below the LCD. The value on the screen changes as you turn the screwdriver clockwise or counter-clockwise. Next, you can use the screwdriver to rotate the potentiometer for the Print Position or Reference Point. This setting adjusts where printing begins vertically, relative to the leading edge (nearest the print head) of each label. The maximum value allowed is 3.75 mm. Adjusting the OFFSET potentiometer adjusts the dispense position. Finally, adjusting the Print Darkness potentiometer adjusts the print darkness. When all the settings are satisfactory, press the ENTER button to proceed to set other parameters in the User Mode. 3.5.2 Setting Print Speed After setting OFFSET VOLUME, PITCH, OFFSET and DARKNESS, pressing ENTER takes you to the Print Speed setting. This setting can be used to achieve a high print speed that does not compromise print quality. Press the buttons to change the setting. Press the ENTER button to confirm a setting and proceed to the next screen. If quality printing cannot be obtained due to the quality of the paper or the printing contents, lower the speed accordingly. For the 203dpi Lt408, print speed can be set as follows: Print head resolution: default print speed setting Available print speed settings (lower numbers mean slower print speeds) 203 dpi: default 04 inches/sec 02, 03, 04, 05, 06 inches/sec Print head direction of label m otion ref point 0,0 Print offset 1.5 mm Non- printable area

Page 3-8 Lt408 Operator’s Manual 3.5.3 Setting Print Darkness After setting Print Speed, the next screen allows you to set the Print Darkness—the darkness of the print on paper. This setting can be set from 1 (lightest) to 5 (darkest). The default setting is 3. Press the / buttons to change the setting. Press the ENTER button to confirm a setting and proceed to the next screen. 3.5.4 Setting Pitch Offset After setting Print Darkness, the next screen allows you to set the Pitch Offset in millimeters. This setting can be set from -49 mm to +49 mm. The default setting is 00. Use the / and the / buttons to set the value in mm. ENTER button to confirm a setting and proceed to the next screen. 3.5.5 Setting Print Offset After setting Print Darkness, the next screen allows you to set the Print Position Offset—which refers to the vertical and horizontal shifting of the entire print area, relative to the start position of printing (V=0, H=0), defined by default to be the bottom right hand corner of the label. Use the / buttons to select the V or H setting, and the / buttons to change a highlighted setting. Press the ENTER button to confirm a setting and proceed to the next screen. The V setting is for the Vertical print offset. A positive (+) offset means the printing is shifted towards the print head; a negative (-) offset means shifting away from the print head. If the Print Pitch setting has been used to offset the vertical start position, then all Vertical offset adjustments are made relative to that start position.

Lt408 Operator’s Manual Page 3-9 The H setting is for the Horizontal print offset. The + or - prefix determines whether the offset is to the left or to the right of the reference point. After setting the Vertical and Horizontal OFFSET, press ENTER to proceed to the next setting. 3.5.6 Setting Zero Slash Changeover You can use this setting to determine whether zeroes are printed with a slash across them or not. The zero slash (excluding Kanji) can be set to either "0" or "Ø". Use the / buttons to select YES or NO. ‘YES’ means zeroes will be printed with a diagonal slash across them. ‘NO’ means otherwise. The default value is ‘YES’. Press ENTER to select the desired option and proceed to the next setting. 3.5.7 Setting Proportional Pitch This setting determines whether the space surrounding each text character is of a fixed width, or whether that space is to be varied to be visually more pleasant. Use the buttons to select either PROPORTIONAL or FIXED. The default value is PROPORTIONAL. Press ENTER to confirm your selection and return to the main User Mode screen. Press the FUNCTION or CANCEL key to exit the User Mode setting. Note: The subject fonts are from x21 to x24 Model Valid H and V settings (in dots) Lt408 V: +/- 000 to 1424 dots, H: +/- 000 to 832 dots Print head direction of label m otion ref point 0,0 H+ V- H- V+ Print offset

Page 3-10 Lt408 Operator’s Manual 3.6 INTERFACE MODE In this mode, you can set various parameters governing the use of interface cards. Due to the wide range of interface cards available, only the default interface configuration settings are covered in this section. A flowchart overview of advanced settings for all the optional interface cards is included at the end of this chapter, and a detailed discussion of advanced settings can be found in the GT Series Service Manual available upon request. 3.6.1 Entering Interface Mode 1. Press the LINE button to take the printer OFFLINE. 2. Pull down the cover of the Operation Panel and press ENTER. The ONLINE MODE screen appears. 3. Press the arrow buttons until you see “INTERFACE MODE”, then press ENTER to perform the first setting. At any time within this mode, pressing CANCEL takes you back one screen. Pressing the FUNCTION button returns you immediately to the main Interface Mode screen. 3.6.2 Enabling Interface Card Configuration The first setting in the Interface Mode lets you select whether you wish to configure an interface card. If NO is selected, the next screen is IGNORE CR/LF (Section 3.6.3). Press the / buttons to select either YES or NO. The default setting is NO. Press the ENTER button to confirm the NO setting and proceed to the next screen (see either Section 3.6.3 or 3.6.4 on the next page). If YES is selected, the next screen lets you select an interface card to configure. Depending on which interface card is installed, and which settings are active, a wide range of possible screens may appear. Refer to Section 3.10 Overview of All Modes, on page 3-26 to page 3-30, for detailed flowcharts of the settings available for LAN/Wireless LAN, IEEE1284, RS- 232C, Parallel and USB.

Lt408 Operator’s Manual Page 3-11 3.6.3 Handling CR/LF CODES This setting determines whether Carriage Return and Line Feed codes are processed or ignored. It only appears when an IEEE1284 interface is installed, and the Protocol option is set to STATUS4, for Receive Buffer in multi buffer mode. Select YES to ignore the codes, and NO to process them. 3.6.4 Handling CAN/DLE This setting determines whether the CANCEL and DATA LINK ESCAPE codes are processed or ignored. Select YES to ignore the codes, and NO to process them. Press the ENTER button to confirm the setting and return to NORMAL Mode.

Page 3-12 Lt408 Operator’s Manual 3.7 ADVANCED MODE Advanced Mode lets you configure the more advanced features of the printer hardware. 3.7.1 Entering Advanced Mode 1. Press the LINE button to take the printer OFFLINE. 2. Pull down the cover of the Operation Panel and press ENTER. The ONLINE MODE screen appears. 3. Press the arrow buttons until you see “ADVANCED MODE”, then press ENTER to perform the first setting. At any time in this mode, you can press the FUNCTION or CANCEL key to return to the Advanced Mode screen. 3.7.2 Selecting The Print Density This first setting in ADVANCED MODE lets you set how dark the print quality is. Available options are from ‘A’ to ‘B’, with ‘B’ being the darkest density. The default value is ‘A’. Adjustment of this setting is usually unnecessary. To adjust the print density, use the / buttons to select an option. Press ENTER to confirm your selection and proceed to the next setting. 3.7.3 Choosing Continuous or Dispenser Operation With this setting, you can choose between continuous paper feed or Dispenser operation. If the printer supports linerless labels, you will also see a LINERLESS option. Press the buttons to select any one of the options. The default setting is DISPENSER. Press the ENTER button to confirm the setting and proceed to the next screen.

Lt408 Operator’s Manual Page 3-13 3.7.4 Backfeed Operation Settings The printer can be set to apply or not apply a backfeed to the label before or after printing each label. Press the buttons to choose from AFTER, BEFORE or NONE. The default setting is BEFORE. Press the ENTER button to confirm the setting and proceed to the next screen. 3.7.5 Setting the Print Mode The printer can be switched to operate in Thermal Transfer or Direct Thermal mode with this setting. Press the / buttons to select the TRANSFER or DIRECT option. The default value is TRANSFER. Press the ENTER button to confirm the setting and proceed to the next screen. 3.7.6 Configuring the Pitch Sensor The printer can be switched to operate the Pitch Sensor in Enable or Disable mode. This screen does not appear if Dispenser Operation is selected (see Section 3.7.4) Press the / buttons to select the ENABLE or DISABLE option. The default value is ENABLE. Press the ENTER button to confirm the setting and proceed to the next screen.

Page 3-14 Lt408 Operator’s Manual 3.7.7 Configuring the Paper Sensor Type This setting specifies which paper sensor is to be used: Gap sensor (penetration sensor) and I-Mark sensor. Press the / buttons to select between I-Mark or GAP settings. The default value is GAP. Press the ENTER button to confirm the setting and proceed to the next screen. 3.7.8 Turning Head Check Function ON/OFF The printer can be set to perform a check of the print head when printing each label. Press the / buttons to select the ENABLE or DISABLE option. The default value is ENABLE. Press the ENTER button to confirm the setting and proceed to the next screen. 3.7.9 Choosing the Type of Head Check If Head Check has been enabled, you will see this screen. Here, you can specify the print head checking to be performed unconditionally, or only when barcodes are being printed. Press the / buttons to select the NORMAL or BARCODE option. The default option is NORMAL. Press the ENTER button to confirm the setting and proceed to the next screen.

Lt408 Operator’s Manual Page 3-15 3.7.10 Enabling/Disabling External Signal Output Set this option to enable or disable the printer’s external signal communication port. If the port is enabled, you can send and receive data using an appropriate device plugged into the EXT port. Press the / buttons to select the ENABLE or DISABLE option. The default value is DISABLE. Press the ENTER button to confirm the setting and proceed to the next screen. About the Head Check function • The head check function detects the integrity of the heating elements in the thermal print head. However, malfunctions cannot be detected instantaneously—a few printed labels may start showing printing defects before the printer warns of a print head error. • After detection of a print head error, use a scanner to check all affected labels. • When a head check error occurs during normal printing (barcodes, text and graph- ics), press and hold down the FEED button for five seconds. At the next screen, select NORMAL and then press and hold down the LINE and FEED buttons for five seconds to cause printing to resume. If the head check error occurs again, set the type of head check to BARCODE and see if printing can be resumed normally. • Although restricting the head check type to BARCODE allows you to continue print- ing, you should only do so in order to complete an urgent print job. Check the printed labels to make sure the output is usable in spite of the head error. As soon as possible, stop using the print head to prevent further damage. If necessary, get the print head replaced.

Page 3-16 Lt408 Operator’s Manual 3.7.11 Selecting the Type of External Signal Output If the External Signal Output option is enabled, you will be brought to this screen to select the type of PREND output signal. Press the / buttons to select TYPE1, TYPE2, TYPE3 or TYPE4. The default value is TYPE4. For more details, refer to the SBPL Programming Guide found in the accessory CD-ROM. Press the ENTER button to confirm the setting and proceed to the next screen. 3.7.12 Selecting Reprint via External Signal Output If the External Signal Output option is enabled, you will be brought to this screen to choose whether the Reprint function can be activated via the external signal port. Press the / buttons to select ENABLE or DISABLE. The default setting is DISABLE. Press the ENTER button to confirm the setting and proceed to the next screen. 3.7.13 Setting the Calendar (if Calendar Chip is installed) If the optional Calendar Chip is installed, the following screen appears. Press the / buttons to select YES or NO. Select NO to skip to the Auto Online setting screen. Select YES to set the date and time using the Press the / buttons. Thereafter, the next screen lets you ENABLE or DISABLE the Calendar Check function. Choose the appropriate option and press the ENTER button leave the Calendar settings and proceed to the next screen.

Lt408 Operator’s Manual Page 3-17 3.7.14 Using the Auto Online Feature The printer can be set to go into ONLINE mode automatically upon being turned on. Otherwise, the printer starts in the OFFLINE state. Press the / buttons to select YES or NO. The default setting is YES. Press the ENTER button to confirm the setting and proceed to the next screen. 3.7.15 Enabling Auto Feed The printer can be set to feed one label upon being turned on. Press the / buttons to select YES or NO. The default setting is NO. Press the ENTER button to confirm the setting and proceed to the next screen. 3.7.16 Enabling Auto Feed On Error The printer can be set to feed one label upon going into ONLINE state after an error has been corrected. Press the / buttons to select YES or NO. The default setting is NO. Press the ENTER button to confirm the setting and proceed to the next screen.

Page 3-18 Lt408 Operator’s Manual 3.7.17 Specifying the Euro Code Press the / buttons to select the currency sign for the Euro. The default value is D5 (Hex). Press the ENTER button to confirm the setting and proceed to the next screen. 3.7.18 Specifying the Protocol Code Format The ESC sequence can be defined as standard (using non- printable code 1BH) or non-standard (some other user code). Press the / buttons to select the STANDARD or NON- STANDARD option. The default setting is STANDARD. Press the ENTER button to confirm the setting and proceed to the next screen.

Lt408 Operator’s Manual Page 3-19 3.8 HEX DUMP MODE 3.8.1 Entering HEX Dump Mode 1. Press the LINE button to take the printer OFFLINE. 2. Pull down the cover of the Operation Panel and press ENTER. The ONLINE MODE screen appears. 3. Press the arrow buttons until you see “HEX DUMP MODE”, then press ENTER to perform the first setting. At any time within this mode, pressing CANCEL takes you back one screen. Pressing the FUNCTION button returns you immediately to the main Hex Dump screen. 3.8.2 Selecting Data To Dump Here you can choose to dump either incoming data (receive data) or print data already stored in the buffer (receive buffer) . Press the buttons to choose RECEIVE DATA or RECEIVE BUFFER. Note that RECEIVE BUFFER cannot be selected when there is no received data. Press the ENTER button to confirm the setting and proceed to the next screen. 3.8.3 Controlling the Hex Dump Mode During the HEX Dump, the following screen appears. The number of labels printed will be shown. When printing is done, press the LINE button to take the printer OFFLINE. The press ENTER to return to the main HEX DUMP Mode screen. If you dumping the RECEIVE BUFFER, take the printer OFFLINE to stop any incoming data from affecting the buffer. Only then can the buffered data be printed. The printer goes ONLINE automatically after the printing.

Page 3-20 Lt408 Operator’s Manual 3.9 TEST PRINT MODE 3.9.1 Entering Test Print Mode 1. Make sure the printer is turned OFF. 2. Press and hold down the FEED button while turning the printer ON. The display will show TEST PRINT MODE. 3. Press the buttons to choose from six options, as explained in the next sub-section. At any time within this mode, pressing CANCEL takes you back one screen. Pressing the FUNCTION button returns you immediately to the main Test Print screen. 3.9.1 Choosing What The Test Print Contains The six settings in this mode are as follows: Press the buttons to choose any option to set the test print contents. Press the ENTER button to confirm the setting and proceed to the next screen.

Lt408 Operator’s Manual Page 3-21 3.9.2 Setting Test Print Width for Configuration, Barcode and Head Check If you chose test prints of Configuration, Barcode and Head Check in the previous menu, this screen lets you choose the width of the test print from “04” to “10” cm, in increments of 1 cm, Press the buttons to choose the print size. Press the ENTER button to confirm the setting and proceed to the next screen. 3.9.3 Setting the Size of the Factory Test Print For Factory test prints, this screen appears instead of the previous screen for setting print size. In this screen, you can choose only to print the test results in LARGE or SMALL print widths. The LARGE setting results in a 10 cm print width. The SMALL setting results in a 4 cm print width. Caution If you are using narrow labels, do NOT set this option to LARGE; otherwise, this may damage the print head. Press the buttons to choose LARGE or SMALL. Press the ENTER button to confirm the setting and proceed to the next screen. 3.9.4 Starting the Test Print When you are ready to print out the test data, press the ENTER button. The test print will start, and it will cycle continuously. During printing, the ENTER button can be used to suspend and resume the test printing. To exit the Test Print mode, turn off the printer.

Lt408 Operator’s Manual Page 3-22 3.10 OVERVIEW OF ALL MODES

Lt408 Operator’s Manual Page 3-23 3.10 OVERVIEW OF ALL MODES (CONT’D)

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Lt408 Operator’s Manual Page 3-25 3.10 OVERVIEW OF ALL MODES (CONT’D)

Page 3-26 Lt408 Operator’s Manual 3.10 OVERVIEW OF INTERFACE MODE CONFIGURATIONS

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Lt408 Operator’s Manual Page 3-31 3.11 RESTORING FACTORY DEFAULT SETTINGS The printer is configured with default settings at the factory. During use, some of the default settings may be changed in a way that causes the printer to act in an undesirable manner. However, there is special Default Mode in which you can quickly restore all printer settings to the original factory settings as shown here: 3.11.1 Entering Default Mode 1. Make sure the printer has been turned OFF. 2. Hold down the CANCEL button and turn the printer ON. The following DEFAULT MODE display should appear. At any time within this mode, pressing CANCEL takes you back one screen. Pressing the FUNCTION button returns you immediately to the main Hex Dump screen. 3. Press the arrow buttons to choose between PRINTER SETTING and ALT. PROTOCOL. The first option resets all settings to the default, while the ALT. PROTOCOL option resets only the protocol code. Press the ENTER button to confirm the setting and proceed to the next screen.

Page 3-32 Lt408 Operator’s Manual 3.11.2 If You Chose to Reset Printer Settings In the previous menu, if you chose PRINTER SETTINGS, the following screen appears. 4. Press the arrow buttons to choose between YES and NO. If you select NO, you will return to the main DEFAULT MODE screen. 5. Press ENTER to proceed to reset printer settings. 3.11.2 If You Chose Alt Protocol Code In the previous menu, if you chose the ALT. PROTOCOL option, the following screen appears. 4. Press the arrow buttons to choose between YES and NO. If you select NO, you will return to the main DEFAULT MODE screen. 5. Press ENTER to proceed to reset the Alt. Protocol code. 3.11.3 Completion of Default Setting After the settings chosen in the previous menus have been reset, the following screen appears. Turn the printer OFF to exit the Default Mode.

Lt408 Operator’s Manual Page 3-33 3.12 UNDERSTANDING DISPENSER AND CONTINUOUS PRINT OPERATION Two modes — Dispenser and Continuous Print operation — are available for use in the Lt408 print engine. The difference between the two operations is in the way the label paper is ejected. Here are the details: Dispenser Operation (Default) In this method of operation, after printing, the printer feeds the first (outermost) label so that its bottom edge rests at the position of the dispenser area. This label can then removed. Printing does not resume until this label is removed. The label behind the dispensed label is now the first label. Its position has gone beyond the print head. Therefore, a backfeed is performed (optional). When the label is in position, printing begins. It is then dispensed and printing stops while the printer waits for the dispensed label to be removed. The option to set Backfeed is in the Advanced Mode- >Backfeed Motion menu (See page 3-13) . You can disable the Backfeed or set it to occur BEFORE or AFTER print. Continuous Print Operation In this method of operation, whenever a print job has been completed (or when a sheet of paper is fed) the paper is ejected outwards until the second label from the front is placed just in front of the print head. The first label will not be completely ejected, and cannot be torn off neatly. Dispenser Operation Continuous Print Operation

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Lt408 Operator’s Manual Page 4-1 4 CLEANING AND MAINTENANCE 4.1 INTRODUCTION This section provides information on user maintenance for the Lt printe engine. The following information is covered here: • Cleaning the Print Head, Platen and Rollers • Adjusting print quality 4.2 CLEANING THE PRINT HEAD, PLATEN AND ROLLERS The print head not only generates printouts of barcodes, but also graphics and text. To produce optimal printing, it must be kept clean in spite of the dirt and adhesive that constantly accumulates on its print surface. Furthermore, dirt can accumulated along the label path, affecting parts like sensors and guides, and reducing their performance. Therefore, it is important to clean these important components periodically. Depending on the region you are in, the Lt print engine may already come supplied with a cleaning kit or set of cleaning sheets. If any of the cleaning items need replacement, contact your authorized SATO dealer. When to clean with a cleaning kit ♦ For the print head, platen roller, paper sensor, and label guide: clean after using up every other roll of paper, or each time after printing 150 m. ♦ For other parts: clean after finishing every six rolls of paper, or every time after printing 900 m. When to clean with the cleaning sheet ♦ For the print head, platen roller: clean after using every six rolls of paper, or every time after printing 900 m.

Page 4-2 Lt408 Operator’s Manual 4.3 HOW TO CLEAN THE PRINTER (CLEANING SET) If you are using a carbon ribbon, be sure to remove it before cleaning. Follow the instructions supplied with the cleaning set. Use the items to clean the following parts. 1. Lift up the main cover. 2. Unlatch the print head unit using the Head Lock Lever. The print head is now accessible. 3. Wipe off the dirt on the print head with a cleaning cloth or lint free cotton swab dabbed in an approved cleaning solution. 4. Moisten a cotton cleaning cloth with cleaning liquid, and use the cloth to wipe any dirt or accumulated adhesive off the platen roller. (See figure on the right). Repeat for the ribbon roller and other black rubber rollers as necessary. 5. If you are using linerless labels, also wipe off the dirt on the fixed cutter blade with a cleaning pen. Print head and Rollers Paper Sensor and Label Guide Platen Roller Print Head Feed Roller Ribbon Roller Various Rollers Paper Sensor Label Guide Clean the black rubber rollers: From left: Ribbon Roller, Platen Roller, Feed Roller

Lt408 Operator’s Manual Page 4-3 4.4 HOW TO CLEAN THE PRINTER (CLEANING SHEET) The cleaning sheet is used for cleaning the print head and platen roller. 1. Lift up the front cover. 2. Unlatch the print head unit using the purple Head Lock lever and head release latch. The print head is now accessible. 3. Remove the label and ribbon. 4. Put the head cleaning sheet between the print head and the platen roller. The coarse side of the cleaning sheet should face the surface of the print head ele- ments. 5. Fasten the Head Lock lever to mount the print head. 6. Using both hands, pull the cleaning sheet outwards, toward your body. This will remove any dirt stuck to the print head. (See generic figure on the right) 7. When the cleaning sheet has been removed, perform steps 2 to 6 to repeat the clean- ing procedure one or two more times. 8. When no more additional dirt appears on the cleaning sheet after it has been pulled out, you can stop cleaning with the sheet. 9. Unlatch the print head and use the cleaning cloth from the cleaning kit to gently remove any remaining dirt from the print head. Caution • Be sure to turn off the power before cleaning. • The suggested cleaning schedule here are just guidelines. If necessary, clean as appropriate depending on the degree of contamination. • Use a cleaning pen or cotton cloth to clean the printer units. • Use only soft, lint-free materials for cleaning. Avoid using hard objects for the cleaning process, as they will damage the components.

Page 4-4 Lt408 Operator’s Manual 4.5 ADJUSTING PRINT QUALITY Print quality can be optimized with regular cleaning and maintenance of the print head and components along the label path. Additionally, you can fine-tune print quality by adjusting print darkness and print speed settings. 4.5.1 Adjusting Print Darkness This adjustment allows the user to control (within a specified range) the amount of power applied to the individual print head heat elements. It is important to find a proper print darkness level based on your particular label and ribbon combination. The printed images should not be too light nor should the ink from the ribbon “bleed.” The edges of each image should be crisp and well defined. LCD Panel — The Print Darkness can be set from the configuration panel or by sending the Print Darkness software command from a computer. There are five settings, from 1 (lightest) to 5 (darkest). The default setting is 3. Once the range has been selected, the Darkness Potentiometer on the front panel can be used to make finer adjustments. For instructions on setting Print Darkness, refer to Section 3, Configuration. Darkness Potentiometer — The fine adjustment for Print Darkness is the Darkness Potentiometer hidden behind the front panel. It provides a continuous range of adjustment, allowing you to make precise changes. Use a small cross-point screwdriver, turning clockwise for darker print and counterclockwise for lighter print. See Section 3: Configuration for instructions on performing potentiometer adjustments. Note The PRINT potentiometer adjustment will affect the darkness in all of the command code speed ranges, i.e., if the PRINT potentiometer is adjusted for lighter print, the darkness will be lighter in all speed ranges selected by the command code. FEED CANCEL ENTER loudness pitch offset darkness

Lt408 Operator’s Manual Page 4-5 4.5 ADJUSTING PRINT QUALITY (CONT’D) 4.5.2 Adjusting Print Speed Besides varying the rate at which labels are printed, this adjustment can be used to regulate any changes in print quality. LCD Panel — Print Speed can be set using the front panel LCD panel or by sending the Print Speed software command from a computer. There are five settings, from 02 ips (slowest) to 6 ips (faster). The default setting is 4. For instructions on setting Print Speed, refer to page 3-7, Operation and Configuration.

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Lt408 Operator’s Manual Page 5-1 5 INTERFACE SPECIFICATIONS 5.1 INTERFACE TYPES The Lt print engine is supplied with a single interface of the user’s choice: typically a parallel interface is used for transmitting data to and from the host, and an optional external signal interface for connecting to other peripherals. The following are the different types of interface boards available: 1) RS232C Interface Board 2) Parallel Interface Board 3) IEEE 1284 Interface Board 4) USB Interface Board (Ver. 1.1) 5) LAN Interface Board (10Base-T/100Base-T) 6) IEEE 802.11b Wireless LAN Interface Board In addition, there is a choice of two External Signal Interface Boards (D-sub 25 pin or Amphenol 14-pin connector) that can be slotted into a separate connector on the Lt408. The EXT signal interface can be used to send printer status information to time the operation of external peripherals.

Page 5-2 Lt408 Operator’s Manual 5.2 INTERFACE CARD DIP SWITCH SETTINGS (RS-232C) The Lt408 super-speed serial interface card (optional) contains DIP switches for controlling communication conditions. The DIP switch functions are: Caution Always turn the print engine OFF before attaching or detaching an interface card. Otherwise, severe electrical damage may be incurred, or bodily injury may be sustained. Note: Check the setting seal of the serial interface card. The correct settings may vary depending on the type and revision of the board. Any communication settings not controlled by the DIP switches can be set in the print engine’s Interface Mode (See Section 3.6) using the operation panel. Switch No. Function Description 1 Data length setting ON: 7 Data Bits OFF: 8 Data Bits 2 Parity bit set- ting OFF — OFF: None OFF — ON: Even number ON — OFF: Odd number ON — ON: Not used 3 4 Stop bit setting ON: 2 Stop Bits OFF: 1 Stop Bit 5 Baud rate set- ting OFF — OFF: 9600 bps OFF — ON: 19200 bps ON — OFF: 38400 bps ON — ON: 37600 bps 6 7 Communica- tion Protocol setting 1-7 1-8 Compatibility mode OFF Compatibility mode ON 8 OFF OFF: READY/BUSY OFF ON : XON/XOFF ON OFF : Driver specific protocol ON ON : Not used READY/BUSY XON/XOFF Status 3 Status 2

Lt408 Operator’s Manual Page 5-3 5.3 INTERFACE CARD DIP SWITCH SETTINGS (LAN) The Lt408 Local Area Network interface card (optional) contains DIP switches for initializing LAN configuration, LAN printing configuration, and LAN card self-diagnosis. The DIP switch functions are: 5.4 INTERFACE CARD DIP SWITCH SETTINGS (WIRELESS LAN) The Lt408 Wireless Local Area Network interface card (optional) contains DIP switches for initializing LAN configuration, LAN printing configuration, LAN card self-diagnosis and wireless mode settings. The DIP switch settings must be made before installing the card into the print engine. The DIP switch functions are: Switch No. Lt408 LAN Interface Card function 1 Reserved 2 Initializes LAN card configuration information 3 Prints LAN card configuration information (configura- tion information such as the IP address will be printed) 4 Prints LAN card self-examination (results of LAN card examination will be printed) Switch No. Lt408 Wireless LAN Interface Card function 1 Reserved 2 Initializes LAN card configuration information 3 Prints LAN card configuration information (configuration information such as the IP address will be printed) 4 Prints LAN card self-examination (results of LAN card examination will be printed) 5 Wireless Communication mode OFF—OFF : 802.11 Ad hoc OFF—ON : Infrastructure ON—OFF : Ad hoc ON—ON : Unused 6

Page 5-4 Lt408 Operator’s Manual 5.5 EXTERNAL SIGNAL INTERFACE The Lt print engine can be fitted with an EXT Signal Interface card which can be used to send printer status information status to any device or LAN. The status information can also be used to time the control of peripherals operating further down the production line. There is a choice of two EXT Signal interface cards: 1) Interface card with 25-pin D-Sub connector 2) Interface card with 14-pin Amphenol connector The EXT card operates in its own slot and does not interfere with the use of the main data interface card such as RS-232C or Parallel card. For more information on purchasing an EXT card, contact your nearest authorized SATO represenative. For more information on the status information obtainable from the EXT Signal Interface, see Section 5.24 Driver Protocol.

Lt408 Operator’s Manual Page 5-5 5.6 SERIAL INTERFACE SPECIFICATIONS (RS-232C) The serial interface of this print engine conforms to the RS-232C standard. There are two types of receive modes: 1. Single Job Buffer 2. Multi Job Buffer These can be set using the dip switches. Basic Specifications Standard Interface On the interface board Dip Switch 1) Character configuration 2) Transmission speed 3) Protocol OFF 8 bits 1-1 Data bit length ON 7 bits DSW1- 2 DSW1-3 OFF OFF NONE OFF ON EVEN ON OFF ODD 1-2 1-3 Parity bit (2-3) ON ON Not used OFF 1 bit 1-4 Stop bit ON 2 bits DSW1- 5 DSW1-6 DIPSW2-8 OFF* DIPSW2-8 ON OFF OFF 9600bps 9600bps OFF ON 19200bps 19200bps ON OFF 38600bps 4800bps 1-5 1-6 Baud rate (5-6) ON ON 57600bps 2400 bps DSW1- 7 DSW1-8 DIPSW2-8 OFF* DIPSW2-8 ON OFF OFF Ready/Busy Ready/Busy OFF ON X-on-Xoff X-on-Xoff ON OFF Status 3 echo Status 3 echo 1-7 1-8 Protocol (7-8) ON ON Driver protocol Status2 echo Note: The switch between Single Job Buffer and Multi Job Buffer can be specified by software. *Valid if Compatible Mode is disabled in the printer via the Service Mode menu. Synchronization mode Asynchronous Maximum Receivable Buffer capacity 2.95Mbyte Code used ASCII(7 bit) Graphics(8 bit) Connectors Printer side DB-25S (Female) Cable side DB-25P (Male) Cable length 5 meters or less Transmission format Start b1 b2 b3 b4 b5 b6 b7 b8 Stop Note b8 is not applicable when using 7 bits. Signal level High level: +5 ~ +12V Low level: -5 ~ -12V Near full Release Near Full Status 2.95Mbyte 0.95Mbyte remaining 1.95Mbyte remaining 0M byte

Page 5-6 Lt408 Operator’s Manual 5.7 READY/BUSY Ready / Busy is the hardware flow control method for the serial interface on the print engine. Data received cannot be guaranteed, when print data (ESC+"A"~ESC+"Z") is sent from the host, under the following conditions: 1) When the print engine is Offline 2) When an error has occurred in the print engine Pin Assignments Interface Signals When using Windows Hardware Control: 1) DB-25 P DB-25 P 2) DB-25P DB-9P Printer Host Printer Host FG 1 1 FG FG 1 SD 2 3 RD SD 2 2 RD RD 3 2 SD RD 3 3 SD RS 4 5 CS RS 4 8 CS CS 5 4 RS CS 5 7 RS DR 6 20 ER DR 6 4 ER SG 7 7 SG SG 7 5 SG ER 20 6 DR ER 20 6 DR 3) DB-25 P DB-25 P 4) DB-25P DB-9P Printer Host Printer Host FG 1 1 FG FG 1 SD 2 3 RD SD 2 2 RD RD 3 2 SD RD 3 3 SD CS 5 20 ER CS 4 4 ER RS 4 6 DR RS 5 6 DR DR 6 4 RS DR 6 7 RS SG 7 7 SG SG 7 5 SG ER 20 5 CG ER 20 6 CS Pin no. Signal Type Direction Contents 1 FG - Frame Ground 2 SD Output Send Data 3 RD Input Receive Data 4 RS Output Request to Send 5 CS Input Clear to Send 6 DR Input Data Set Ready 7 SG - Signal Ground 20 ER Output Eqpt Ready (also used for handling error status)

Lt408 Operator’s Manual Page 5-7 5.8 SINGLE JOB BUFFER Timing Chart — Normal Processing Power ON Printer side ER RD RS Printer status Initial td Pressing Start / Stop Key Pressing Start / Stop Key td STX · · ETX (1) STX · · · · · · · · · · · · · · · · · · · · ETX (2) Online Offline Online Receive, analyze, edit (1) Receiv e, an aly ze, edit (2) Print (1) Print (2) td: delay from when the printer recognizes the completion of an item until control of the ER. (about 10µs) Timing Chart — Error Processing Power ON Printer side ER RD RS Printer status Head Open td Paper End Pressing Start / Stop Key STX · · ETX (1) Online Offline Receive, analyze, edit (1) Print (1) Print (1) Note: Paper End will be cleared when the Head has been closed. Head Closed Pressing Start / Stop Key

Page 5-8 Lt408 Operator’s Manual 5.9 MULTI JOB BUFFER Timing Chart — Normal Processing Timing Chart — Error Processing Power O N Printer side ER RD RS Printer status Initial Receiving Buffer N ear Full Receiving Buffer N ear Full cleared STX · · ET X (1) STX · · · · · · · · · · · O nline O ffline R eceive, analyz e, e dit (1) R eceive , ana lyz e, edit (3) Print (1) Print (2) N ote: Data will be norm ally be received O nline, during M ulti-reception. Pressing Start / Stop Ke STX · · ETX (2) STX · · · · · · · · · · · · · · ET X (3) R eceive, analyz e, e dit (2 ) Receiv e, an aly z Power O N Printer side ER RD R S Printer status Initial Receiving Buffer N ear Full Receiving Buffer N ear Full cleared ST X · · ET X (1) STX · · · · · · · · · · · Online O ffline Re ceiv e, an alyz e, e dit (1) Re ceiv e, an alyz e, e dit (3) Print (1) Print (2) N ote: Data will be norm ally be received O nline, during M ulti-reception. Pressing Start / Stop Ke ST X · · ET X (2) STX · · · · · · · · · · · · · · ETX (3) R eceiv e, an alyz e, edit (2) Receiv e, an aly z

Lt408 Operator’s Manual Page 5-9 5.10 X-ON/X-OFF This transmission protocol informs the host if the print engine can receive data or not, by sending the "XON" (Hex 11H) or "XOFF" (Hex 13H) code. Data received cannot be guaranteed, when print data (ESC+"A"~ESC+"Z") is sent from the host, under the following conditions: 1) When the print engine is Offline 2) When an error has occurred in the print engine Pin Assignments Caution! In the connections, it may be necessary to loop (usually kept "High) CS and RS on the host side depending on the type of host. Therefore, make sure to re-check the host before use. Input/Output Signals 1) DB-25 P DB-25 P 2) DB-9P DB-9P Printer Host Printer Host FG 1 1 FG FG 1 SD 2 3 RD SD 2 2 RD RD 3 2 SD RD 3 3 SD RS 4 5 CS RS 4 8 CS CS 5 4 RS CS 5 7 RS DR 6 20 ER DR 6 4 ER SG 7 7 SG SG 7 5 SG ER 20 8 DR ER 20 6 AR Pin no. Signal Type Direction Contents 1 FG - Frame Ground 2 SD Output Send Data 3 RD Input Receive Data 7 SG - Signal Ground

Page 5-10 Lt408 Operator’s Manual 5.11 SINGLE JOB BUFFER Timing Chart — Normal Processing Timing Chart — Error Processing Power ON Printer side SD RD Printer status Initial STX · · ETX (2 Online Offline Receive, analyze, edit (1) Print (1) Note: This protocol will execute an “XON” polling at an interval of 500ms, from the moment the power is turned on until the recept Pressing Start / Stop Key Pressing Start / Stop Key STX · · ETX (1) XON XON XOFF XON XON XOFF 500ms Receive, analyze Power ON Printer side SD RD Printer status Head Open Online Offline Receive, analyze, edit (1) Print (1) Print (1) Note: Paper End will be cleared when the Head has been closed. Pressing Start / Stop key Pressing Start / Stop key STX · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · ETX (1) XON XOFF XOFF Receive, analyze Head Closed Paper End

Lt408 Operator’s Manual Page 5-11 5.12 MULTI JOB BUFFER Timing Chart — Normal Processing Timing Chart — Error Processing Power ON Printer side SD RD Printer status Initial ST X · · · · · · · ETX (3) Online O fflin R eceiv e, analyz e, e dit (1) Print (1) N ote: T his protocol will execute an “XO N ” polling at an interval of 500m s, from the m om ent the power is turned on until the recept Receiving buffer near full Pressing Start / Stop K e ST X · · ETX (1) XO N XON XON XO FF XO FF 500m s R eceive, an Receiving buffer near full cleared STX · · ET X (2) ST X · · · · R eceiv e, analyz e, e dit (2) Receive, analyz e, edit (3) Print (2) Power ON Printer side SD RD Printer status Head Open Online Offline Receive, analyze, edit (1) Print (1) Note: Paper End will be cleared when the Head has been closed. Note 2: An “XOFF” transmission will be executed when receiving data during the occurrence of an erro Pressing Start / Stop key Pressi STX · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · ETX (1) XON XOFF XOFF Receive, analyze, edit (2) Head Closed Paper End XO XOFF (Caution 2) STX · · · · · · · · · · · · · ETX (2)

Page 5-12 Lt408 Operator’s Manual 5.13 PARALLEL INTERFACE SPECIFICATIONS (CENTRONICS) The parallel interface of this print engine conforms to Centronics standards. Basic Specifications Interface board Connector Printer Amphenol (DDK) 57 to 40360 (Equivalent) Cable Amphenol (DDK) 57 to 30360 (Equivalent) Cable length Under 3 meters Signal level High level : + 2.4 to + 5.0 V Low level : - 0.0 to – 0.4 V Communication settings One item or Multi communication can be selected using DSW2-5. DIPSW2-5 Set Range ON Multi-reception OFF One Item Maximum Reception buffer capacity 2.95Mbyte Timing chart 0Mbyte 2.95Mbyte Remain. 0.95Mbyte Remain. 1.95Mbyte Near full Near full clear DATA STROBE ACK BUSY * 1µs < T1, T2 7µs < T3 < 9µs T1 T2 T3

Lt408 Operator’s Manual Page 5-13 5.13 PARALLEL INTERFACE (CONT’D) Pin Assignments Interface Signals Pin no. Signal Type Contents Pin no. Signal Type Contents 1 nSTROBE Input 19 STROBE-RETURN SG 2 DATA 1 Input 20 DATA 1- RETURN SG 3 DATA 2 Input 21 DATA 2 - RETURN SG 4 DATA 3 Input 22 DATA 3 - RETURN SG 5 DATA 4 Input 23 DATA 4 - RETURN SG 6 DATA 5 Input 24 DATA 5 - RETURN SG 7 DATA 6 Input 25 DATA 6 - RETURN SG 8 DATA 7 Input 26 DATA 7 - RETURN SG 9 DATA 8 Input 27 DATA 8 - RETURN SG 10 nACK Output 28 ACK - RETURN SG 11 BUSY Output 29 BUSY - RETURN SG 12 PE Output 30 PE - RETURN SG 13 SELECT Output 31 14 32 nFAULT Output 15 33 16 34 17 FG Frame Ground 35 18 24Ω (+5V) 36 Pin no. Signal Type Direction Contents 1 nSTROBE Input To scan data, make sure that the pulse width of the strobe pulse is set to more than 1 µs. The regular status is “High”, however, if it is “Low”, the data will be scanned in the first transition. 2 to 9 DATA 1 to DATA 8 Input DATA1=LSB DATA8=MSB Positive logic code ASCII or JIS7 as well as 8. 10 nACK Output A low level pulse signal will be output when data scanning is complete to inform the host. 11 BUSY Output “High” will be maintained when the Reception buffer has reached full or when an error occurs in the printer, and “Low” will be output when the printer is ready to receive. 12 PE Output The level will become “High” when labels have run out and none have been set. 13 SELECT Output The signal will be in “High” level when reception is possible, otherwise it will be “Low” level. 32 nFAULT Output The signal will be in “High” level when reception is possible, otherwise it will be “Low” level.

Page 5-14 Lt408 Operator’s Manual 5.14 SINGLE JOB BUFFER Timing Chart — Normal Processing Timing Chart — Procedure during Paper End Power ON In itial On line R e ce iv e, a n a lyz e, e d it (1) Print (1) Re E SC A · · · · · E SC Z (1) Pressing the Start / Stop key Pressing th e Start / Stop key R eception buffer n ear fu ll P rin t (2) D ATA STR OBE AC K BU SY SE LEC T PE FAU LT Printer S tatus ES C A · · · · · E SC Z (2) ESC A · · · · (3) TX Offlin e On line R ece iv e , a n alyze , e dit (2 ) R e ce iv e, a n a ly * TX < 5m s Online Receive, analyz e, edit (1) Print (1) Pressing the Start / Stop ESC A · · · · · · · · · · · · ESC Z (1) Paper End Head open Head closed DA TA STROBE ACK BU SY SELECT PE FAULT Printer status Offline N ote: Paper End is cleared by closing the Head. Lid open Lid closed

Lt408 Operator’s Manual Page 5-15 5.14 SINGLE JOB BUFFER (CONT’D) Timing Chart — Error Processing Power ON In itial On line R e ce iv e, a n a lyz e, e d it (1) Print (1) Re E SC A · · · · · E SC Z (1) Pressing the Start / Stop key Pressing th e Start / Stop key R eception buffer n ear fu ll P rin t (2) D ATA STR OBE AC K BU SY SE LEC T PE FAU LT Printer S tatus ES C A · · · · · E SC Z (2) ESC A · · · · (3) TX Offlin e On line R ece iv e , a n alyze , e dit (2 ) R e ce iv e, a n a ly * TX < 5m s

Page 5-16 Lt408 Operator’s Manual 5.15 MULTI JOB BUFFER Timing Chart — Normal Processing Power ON Initial Online Receive, analyze, edit (1) Print (1) Reception bu ESC A · · · · · · · · · ESC Z (1) Pressing the Start / Stop key Pressing the Start / Stop key Reception buffer near full Print (1) DATA STROBE ACK BUSY SELECT PE FAULT Printer Status ESC A · · · · · · (2) ESC A · · · · · · (3) TX Offline Online Receive, analy ze, edit (2) Receive, analyze, edit (3) * TX < 5ms · · ESC Z (2) Receive, analyze, edit (2) Print (2)

Lt408 Operator’s Manual Page 5-17 5.15 MULTI JOB BUFFER (CONT’D) Timing Chart — Procedure during Paper End Online Receive, analyze, edit (1) Print (1) Pressing the Start / Stop key ESC A · · · · · · · · · · · · ESC Z (1) Paper End Head open Head closed DATA STROBE ACK BUSY SELECT PE FAULT Printer status Offline Caution! Paper End is cleared by closing the Head Lid open Lid closed R eceive, analyze, edit (2) Receive, ana ESC A · · · · · · (2) · · ESC Z (2)

Page 5-18 Lt408 Operator’s Manual 5.15 MULTI JOB BUFFER (CONT’D) Timing Chart — Error Processing Online Receive, analyz e, e dit (1) Print (1) Pressing the Start / Stop ke H ead open H ead closed Pri DATA STROBE A CK BUSY SELECT PE FA ULT Printer status Offline R eceive, an ESC A · · · · · · · · · · · · ESC Z (1) ESC A · · · · · · (2) · · ESC Z (2) R eceive, an alyze, edit (2)

Lt408 Operator’s Manual Page 5-19 5.16 IEEE 1284 INTERFACE The IEEE 1284 Interface on the print engine complies with IEEE1284 standards. The ECP mode is recommended for LPT1 port settings. Make sure to change the LPT1 port settings through the BIOS settings. Basic Specifications Interface board Connector Printer Amphenol (DDK) 57 to 40360 (Equivalent) Cable Amphenol (DDK) 57 to 30360 (Equivalent) Cable length Under 3 meters Signal level High level : + 2.4 to + 5.0 V Low level : - 0.0 to – 0.4 V Communication settings One item or Multi communication can be selected using DSW2-5. DIPSW2-5 Set Range ON Multi-reception OFF One Item Maximum Receive buffer capacity 2.95Mbyte Timing chart 0Mbyte 2.95Mbyte Remain. 0.95Mbyte Remain. 1.95Mbyte Near full Near full clear DATA STROBE ACK BUSY * 1µs < T1, T2 0.6µs < T3 < 1.2µs * It is possible to set the ACK width settings (0.5 – 10 µs) in the Advanced mode, in the case of One Item reception. T1 T2 ECP mode Centronics compatible mode T1 T2 T3

Page 5-20 Lt408 Operator’s Manual 5.16 IEEE 1284 INTERFACE (CONT’D) Pin Assignment Make sure to use a IEEE1284 compliant cable . GND D-SUB 25P Micro-ribbon 36 P GND 1 18 2 19 3 19 4 20 5 20 6 21 7 21 8 22 9 22 10 24 11 23 12 24 13 24 14 25 15 23 16 25 17 25 1 19 2 20 3 21 4 22 5 23 6 24 7 25 8 26 9 27 10 28 11 29 12 28 13 28 14 30 32 29 31 30 36 30

Lt408 Operator’s Manual Page 5-21 5.16 IEEE 1284 INTERFACE (CONT’D) Pin Assignment With Centronics standards, each signal pin placement is as follows: However, the IEEE 1284-B type connector is compliant when connecting the IEEE1284 standard. 5.17 INTERFACE SIGNALS With Centronics standards, the content of each signal type is as follows. However, each signal line used with IEEE1284 standards is compliant with IEEE1284 standards. Pin no. Signal Type Content Pin no. Signal Type Content 1 HOST CLK Input 19 SIGNAL GROUND 2 DATA 1 Input 20 SIGNAL GROUND 3 DATA 2 Input 21 SIGNAL GROUND 4 DATA 3 Input 22 SIGNAL GROUND 5 DATA 4 Input 23 SIGNAL GROUND 6 DATA 5 Input 24 SIGNAL GROUND 7 DATA 6 Input 25 SIGNAL GROUND 8 DATA 7 Input 26 SIGNAL GROUND 9 DATA 8 Input 27 SIGNAL GROUND 10 PERIPH CLK Output 28 SIGNAL GROUND 11 PERIPH ACK Output 29 SIGNAL GROUND 12 nACK REVERSE Output 30 SIGNAL GROUND 13 XFLAG Output 31 NREVERSE REQUEST Input 14 HOST ACK Input 32 nPERIPH REQUEST Output 15 33 16 LOGIC GND 34 17 CHASSIS GND 35 18 PERIPHERAL LOGIC HIGH Input 36 1284ACTIVE Input Pin no. Signal Type Direction Contents 1 HOST CLK Input A low active pulse is necessary in synchronized signals for scanning Data 1 to Data 8. 2 to 9 DATA 1 to DATA 8 Input When entering 8 bit parallel Data, Data 1 is the LSB (least significant bit) and Data 8 is the MSB (most significant bit) 10 PERIPH CLK Output This is the LOW active pulse signal that indicates the completion of received data scanning. 11 PERIPH ACK Output HIGH active signal which indicates that the printer cannot receive data. 12 nACK REVERSE Output HIGH active signal which indicates that the media has run out. 13 XFLAG Output HIGH active signal which indicates that data can be received. 14 HOST ACK Input Signal for when using the IEEE1284 standard. 17 CHASSIS GND Connects to the Frame Ground 18 PERIPHERAL LOGIC HIGH Output The +5V voltage on the printer side. 19 to 30 SIGNAL GROUND Connects to the ground for each signal 31 nREVERSE REQUEST Input LOW active signal that requests printer initialization. 32 nPERIPH REQUEST Output LOW active pulse signal that indicates a printer error. 36 1284ACTIVE Input Signal for when using the IEEE1284 standard.

Page 5-22 Lt408 Operator’s Manual 5.18 SINGLE JOB BUFFER Timing Chart — Normal Processing Power ON Initial Online Receive, analyze, edit (1) Print (1) ESC A · · · · ESC Z (1) Pressing the Start / Stop key Pressing the Start / Stop key DATA STROBE ACK BUSY SELECT PE FAULT Printer Status Offline Receive, analyze, edit (2) ESC A · · · · · · · · · · · ESC Z (2)

Lt408 Operator’s Manual Page 5-23 5.18 SINGLE JOB BUFFER (CONT’D) Timing Chart — Procedure during Paper End Online Receive, analyze, edit (1) Print (1) Pressing the Start / Stop ESC A · · · · · · · · · · ESC Z (1) Paper End Head open H ead closed DATA STROBE A CK BUSY SELECT PE FA ULT Printer status Offline Note: Paper End is cleared by closing the H ead. Power ON Printer side

Page 5-24 Lt408 Operator’s Manual 5.19 MULTI JOB BUFFER Timing Chart — Normal Process Online Receive, analyze, edit (1) Print (1) Pressing the Start / Stop ESC A · · · · · · · · · · ESC Z (1) Paper End Head open Head closed DATA STROBE ACK BUSY SELECT PE FAULT Printer status Offline Note: Paper End is cleared by closing th e Head. Power ON Printer side

Lt408 Operator’s Manual Page 5-25 5.19 MULTI JOB BUFFER (CONT’D) Timing Chart — Procedure during Paper End Power ON Printer side Online Receive, analyze, edit (1) Print (1) ESC A · · · · · · · · · · · · · ESC Z (1) Paper End Pressing the Start / Stop DATA STROBE ACK BUSY SELECT PE FAULT Printer Status Offline Receive, analyze, edit (2) ESC A · · · · · · · · · · ESC Z (2) Head open Head closed Note: Paper End is cleared by closing the Head

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Lt408 Operator’s Manual Page 6-1 6 TROUBLESHOOTING If you are unable to produce printouts on the LT Series print engine, use this section to make sure the basics have been checked, before deciding you are unable to proceed any further. The section is divided into seven parts: • Initial Checklist • Checklist for the Centronics Parallel Interface • Checklist for the RS232C Serial Interface • Understanding ON LINE, RIBBON, LABEL indicators • Understanding the LCD error messages • Understanding the LCD warning messages • General Troubleshooting Guide 6.1 INITIAL CHECKLIST 1. Is the print engine powered up and ON LINE? 2. Is the ERROR light on the front panel OFF? If this light is ON, it may mean the print head assembly is open or another error condition is present. 3. Are the Label Hold-Down and Print Head Assembly in the latched position? 6.2 USING THE CENTRONICS (PARALLEL) INTERFACE 1. Is the IBM parallel printer cable connected securely to your parallel port (DB-25S Female) on the PC and to the parallel port on the print engine? 2. Is there more than one parallel interface port on your PC (LPT1, LPT2, etc.)? If so, make sure you are send- ing data out the correct port. 3. When you send the print job to the print engine, and it does not respond, do you get an error message on your PC that says “Device Fault” or something similar? This may mean that the computer doesn’t know the print engine is there. Verify that: a. Both ends of the cable are securely inserted into their respective connectors. b The print engine is ONLINE. c. The cable is not defective. There are other things that can cause this error message on your com- puter, but at this stage, a defective cable may be one of the reasons. Observations

Page 6-2 Lt408 Operator’s Manual 6.2 USING THE CENTRONICS (PARALLEL) INTERFACE (CONT’D) 4. When you send the print job to the print engine and it does not respond, and there is no error message on the PC: A. Check your data stream for some of the basics. Is your job framed as follows? A—DATA—Z B. Verify that you’ve included all required parame- ters in the data stream. C. Verify the following: • You have not typed a “0” (zero) for an “O” (letter) or vice-versa. • You have not missed any characters where they’re needed. • Make sure all print engine command codes are capital letters. • Your protocol codes are set for Standard or Non-Standard and your data stream is con- sistent with these. 5. If you’ve checked all of the above and the print engine still isn’t printing, you may want to try a Receive Buffer Hex Dump to determine what (if anything) the print engine is receiving from your computer. To print Hex Dumps see page 3-19, Configuration and Operation. The parallel port is now listening for incoming data. Send your print job. The print engine will now print (only once) a Hexadecimal (Hex) Dump of everything it received from the host computer. Each 2-digit hexadecimal character repre- sents a character the print engine received. It may be tedious, but now you can analyze and troubleshoot the data stream. 6. While checking the Hex Dump printout, look out for the sequence 0D 0A, which is a combination of Carriage Return and Line Feed characters. The command string should be continuous, and you should not see CR or LF characters between the Start Command (A) and the Stop Com- mand (Z). If you are using BASIC, it may be adding these characters automatically as the line wraps. Adding a “width” statement to your program can help to suppress these extra 0D 0A characters by expanding the line length up to 255 characters. See the beginning of the Programming Reference, under Command Codes, for details on writing a program in BASIC. If you are not programming in BASIC, check to see if you have an equivalent statement in the language you’re using, to suppress extra carriage returns and line feeds from your data being sent out to the print engine. The data stream should be one complete line going to the print engine. Observations

Lt408 Operator’s Manual Page 6-3 6.3 USING THE RS232C (SERIAL) INTERFACE 1. Is the RS232C Serial cable connected securely to your serial port on the PC (DB- 25S Male) and to the RS232C connector on the print engine? 2. Is the cable defective? At the very least, you should be using a “Null Modem Cable,” which crosses pins in a specific manner. This should enable your print engine to print. But we recommend that you eventu- ally use a cable built to specifications as described in Section 5: Interface Specifications 3. Check for obvious errors in the data stream. Remember that all print jobs for serial data must be framed by an STX and ETX. Again, see the Section 5: Interface Specifications if necessary. 4. If after sending your job to the print engine, it only “beeps” indicating a “framing error” message, you may have a configuration problem. There may be some inconsistencies with the Baud Rate, Parity, Data Bits, or Stop Bits in relation to your host com- puter. If you are confused as to what the print engine’s current RS232 settings are, you may choose the SATO defaults (all DIP switches in the OFF position) to achieve 9600 baud, no parity, 8 data bits, and 1 stop bit. Observations

Page 6-4 Lt408 Operator’s Manual 6.4 UNDERSTANDING THE LED INDICATORS The LED indicators light up or flash to indicate the current status of the print engine. Another indi- cator is the built-in buzzer which sounds audible beeps to alert the user. For information on error messages and icons, proceed to the next section. Indicator Activity Cause Remedy RIBBON Flashes (red) The ribbon reel is run- ning low on ribbon. You can continue using the printer. Replace the ribbon if the Ribbon End error message appears during printing. LABEL Lights up (red) The label reel is running low on label. You can continue using the printer. Replace the label reel if the Label End error message appears during printing. BUZZER Beeps There is an error in an incoming printer com- mand or print area specifica- tion setting. Correct the printer command or print area settings. LINE FEED POWER ON LINE LABEL RIBBON FUNCTION CANCEL ENTER loudness pitch offset darkness LED Indicators

Lt408 Operator’s Manual Page 6-5 6.5 UNDERSTANDING THE LCD ERROR MESSAGES Error No. LCD Message Description 01 Machine Error Cause: Remedy: Alarm sound: External signal: Circuit board problem Contact a sales outlet, dealer, or service center One long beep Machine error 02 Flash ROM Error Cause(s): Remedy: Alarm sound: External signal: 1. Flash ROM cannot be accessed 2. Illegal firmware operation requested by software Contact a sales outlet, dealer, or service center One long beep Machine error 03 Parity Error Cause(s): Remedy: Alarm sound: External signal: 1. RS-232C communication settings fail parity checking 2. Error in cable connection Check and correct communication cables and settings Three short beeps Machine error 04 Overrun Error Cause(s): Remedy: Alarm sound: External signal: 1. RS-232C communication settings exceed legal values 2. Error in cable connection Check and correct communication cables and settings Three short beeps Machine error 05 Framing Error Cause(s): Remedy: Alarm sound: External signal: 1. RS-232C communication settings are not in the correct frame size 2. Cable connection trouble. Check and correct communication cables and settings Three short beeps Machine error 06 Buffer Overflow error Cause(s): Remedy: Alarm sound: External signal: 1. Size of received data exceeds size of receiving buffer 2. Mismatch in sending/receiving communication proto- cols Modify the system to establish the correct communica- tion protocol Three short beeps Machine error

Page 6-6 Lt408 Operator’s Manual 07 Head Open error Cause(s): Remedy: Alarm sound: External signal: 1. The head unit is not properly locked in place 2. The micro switch that detects the head lock status is malfunctioning Lock the head unit properly. If the same error message persists, contact a sales outlet, dealer, or contact the ser- vice center Three short beeps Machine error 08 Paper End error Cause(s): Remedy: Alarm sound: External signal: 1. The media supply has run out 2. The media is not set correctly Set the media correctly Three short beeps Paper end 09 Ribbon End error Cause(s): Remedy: Alarm sound: External signal: 1. The ribbon supply has run out 2. The ribbon has been damaged 1. Set the ribbon correctly 2. Clean the ribbon path Three short beeps Ribbon end 10 Sensor error Cause(s): Remedy: Alarm sound: External signal: 1. The sensitivity level of paper sensor is incorrect 2. The sensor type selection is incorrect for the media used 3. The paper flow is erratic 1. Re-adjust the sensitivity level of paper sensor 2. Choose the correct sensor type to match the media being used 3. Clean the paper path to establish a smooth paper flow. If the same error message is still displayed, contact a sales outlet, dealer, or service center Three short beeps Machine error 11 Head related error Cause: Remedy: Alarm sound: External signal: There is a problem with the print head Replace the head. Clean the head and recheck. If the same error message is still displayed, contact a sales outlet, dealer, or service center One long beep Machine error Error No. LCD Message Description