Datalogic Jade X7 Quick Reference Manual
Text of the manual
Datalogic USA, Inc.
959 Terry Street
Eugene, OR 97402
USA
Telephone: (541) 683-5700
Fax: (541) 345-7140
©2015-2017 Datalogic S.p.A. and/or its affiliates
An Unpublished Work - All rights reserved. No part of the contents of this documentation
or the procedures described therein may be reproduced or transmitted in any form or by
any means without prior written permission of Datalogic S.p.A. and/or its affiliates ("Data
logic" or "Datalogic USA, Inc.”). Owners of Datalogic products are hereby granted a non-
exclusive, revocable license to reproduce and transmit this documentation for the pur
chaser's own internal business purposes. Purchaser shall not remove or alter any propri
etary notices, including copyright notices, contained in this documentation and shall
ensure that all notices appear on any reproductions of the documentation.
Should future revisions of this manual be published, you can acquire printed versions by
contacting your Datalogic representative. Electronic versions may either be downloadable
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Disclaimer
Datalogic has taken reasonable measures to provide information in this manual that is
complete and accurate, however, Datalogic reserves the right to change any specification
at any time without prior notice.
Datalogic and the Datalogic logo are registered trademarks of Datalogic S.p.A. in many
countries, including the U.S. and the E.U. All other brand and product names may be trade
marks of their respective owners.
Jade is a trademark of Datalogic S.p.A. or of Datalogic Group companies, registered in many
countries, including the U.S. and the E.U.
Patents
See www.patents.datalogic.com for patent list.
See the Regulatory Addendum included with your
product for additional regulatory, safety and legal
information.
Quick Reference Guide
i
Table of Contents
JADE™ X7................................................................................................................................................... 1
Introduction ....................................................................................................................................................1
Box Contents ............................................................................................................................................1
Scanner Features .....................................................................................................................................2
Operation .........................................................................................................................................................3
Power-on ..................................................................................................................................................3
Scanning ...................................................................................................................................................4
Control Panel ............................................................................................................................................4
Maintenance ...................................................................................................................................................5
Cleaning ....................................................................................................................................................5
Spillage ......................................................................................................................................................6
Debris Tray/Window ........................................................................................................................6
LED and Audio Indicators ..............................................................................................................................7
Arch Indicators .........................................................................................................................................7
Audio Indicators .......................................................................................................................................8
Datalogic USA, Inc. Limited Factory Warranty ............................................................................................9
Quick Reference Guide
1
Jade™ X7
Introduction
This Quick Reference Manual explains the basic features and functions of the portal scanner.
NOTE
Box Contents
When the pallet contents are opened, the three large boxes should contain one each of the major
assemblies shown below and on the next page.
Figure 1 . Major Assemblies
Entry Arch
Exit Arch
Lower Assembly —
The System Control Box and
Bottom Scanner are shipped
fully assembled inside the
Common Mounting Struc-
ture
System Control Box
Bottom Scanner
Common Mounting Structure
Product Flow
-OR-
The installer will need to reference the Product Reference Guide (PRG, available for viewing & download
at the Datalogic website) for information about site preparation, grounding, feature configuration, trou-
bleshooting, calibration and all other topics involved in installing the scanning system.
This manual covers more than one model of the Jade X7 product. Your model
may differ slightly from the images shown. Alternate diagrams are shown
when necessary to explain the differences between models.
Additionally, differences due to multiple checkstand types and options may be present.
Jade™ X7 Portal Scanner
Scanner Features
The major parts of the scanner are shown below. Access to the Lower Assembly is dependent upon
how the system integrator or manufacturer has designed your checkstand. Ideally, entry panels have
been built in that allow easy visibility and access to the necessary parts and features.
Figure 2. Scanner Features
Entry Arch
Exit Arch
Lower Assembly
System
Bottom Scanner
Control Box
Product
Flow
-OR-
Quick Reference Guide
3
Operation
CAUTION
Power-on
If scanner power is not already on, press the power switch located on the System Control Box to the ON
position. The illustration that follows show the ON/OFF Switch for both models. The scanner arch indi
cator lights will then show the Startup indication (indicated by arch indicator lights blinking red, green,
blue as described on page 7). Scanner startup can take several minutes.
If the scanner is already powered on, but in Sleep Mode (indicated by arch indicator lights blinking blue),
it can be returned to Normal Operation by a host command from the POS.
Figure 3. ON / OFF Switch and Grounding Screw Location
E
D
C
B
A
POS
12V
POS
E
D
C
B
A
POS
POS
12V,10.5A
CLASS 1
WIRING
-OR-
Grounding Screw
ON / OFF
Switch
(not present on all models)
Prior to powering on the Jade unit, the installer should ensure that the Jade unit
has been grounded to earth ground. Some models have a Grounding Screw (shown
in Figure 3 below). Reference the Jade X7 PRG for complete grounding and installa-
tion instructions.
Jade™ X7 Portal Scanner
Scanning
The surface from the conveyor belt and beneath the arches up to, and including the transition plate
constitutes the effective scanning area. Imager/cameras distributed throughout the arches “curtain”
the area within that zone for scanning items on five sides. The sixth side (bottom) of an item is scanned
by the upward-facing optics (bottom scanner) beneath the transition plate.
Items for purchase are placed in the queuing zone of the conveyor belt, then swiftly carried by the con
veyor through the scanning arches and over the transition plate. Once the item has passed through the
scanner, it is ready to accept another item. Since this process takes only seconds, the queuing area is
cleared and ready for another item almost immediately.
NOTE
Scan Zone: Arches
Scan Zone:
Bottom Scanner
Transition Plate
Control Panel
Depending on your model, the Control Panel is located either below or above the System Control Box.
The Control Panel is part of the Lower Assembly and is accessed by sliding it out from the unit.
Control Panel Functions include but are not limited to visual display for the internal computer running
the Scanner software.
Control Panel
-OR-
Items are placed on the belt without regard to whether the bar code for the previ-
ously placed item was successfully read. The scanner will use ViPR object recogni-
tion technology in an attempt to recognize any unread items. If an item remains
unidentified, image and object information are sent to the POS so that the item can
be added to the transaction manually or by some other means.
Quick Reference Guide
5
Maintenance
Cleaning
The scanner will provide dependable service for many years. The following maintenance procedures will
keep your scanner operating at peak performance.
Whenever needed, gently clean the transparent surfaces of the arches, the bottom scanner debris tray
and the transition plate glass using paper towels or lint-free cleaning tissues dampened with a non
abrasive, mild, water-based glass cleaner (as shown in the inset). The other surfaces can also be
cleaned using the same cleaning agents. Do not allow fluids to flow into the internal parts of the scan
ner.
CAUTION
Figure 4. Cleaning the Scan Windows, Debris Tray and Transition Plate Glass
NOTE
DO NOT use abrasive pads or cleaning agents.
DO NOT spray or pour liquids directly onto the scanner.
The Portal Scanner will send an alert message when the bottom scanner debris
tray and transition glass are in need of cleaning.
Jade™ X7 Portal Scanner
Spillage
Inevitably, packages placed on the conveyor belt will break open or bottles will leak. In anticipation of
this problem, the scanner has been designed to channel the flow of spillage through less-vulnerable
areas. Figure 5 shows how a leakage is routed by the Debris Tray/Window toward the outside of the
unit, then through a drain hole into a container placed to collect it. This container, of course, must be
periodically checked and emptied.
Figure 5. Provisions for Spillage
END
SIDE
Debris Tray/
Window
Liquid and Debris Spillage
Drain Hole
Spillage
Container
Debris Tray/Window
A Debris Tray/Window is located just beneath the transition plate. The tray acts to collect and route
any spillage from the conveyor belt area and protect the bottom scanner from contamination. For best
scan performance it is important to regularly check and clean the Debris Tray/Window to ensure the
Bottom Scanner optics are never obscured.
Figure 6. Removing/Reinstalling the Debris Tray/Window
Debris Tray/Window
LED and Audio Indicators
Quick Reference Guide
7
LED and Audio Indicators
The scanning system provides onboard LED indicators (one multi-color “illuminating logo” per arch).
The system may offer additional custom LEDs, audio sounds and other indicators which are unique to
your installation. Be sure to check the documentation for the checkstand and other equipment for fur
ther information.
Arch Indicators
LED Indicator
(same on both arches)
One LED indicator is located on each arch (Entry and Exit) in the same position on each arch as shown.
See the Table below for a listing of standard factory arch LED indications. The indications are not con
figurable.
Table 1. Arch LED Status Indicators
DESCRIPTION
COLOR PATTERN
Arch Initial Program
Load Event
Momentary Green (5s) – Off (30s)
Startup
Cycle Red (.5s) – Green (.5s) –
Blue (.5s)
Arch Completed
Selftest Event
Momentary Green (1s) – Off (.5s)
Ready – POS not
Connected
Cycle Black (.25s) – Blue (.25s) –
Black (.25s) – Blue (2.25s)
Ready – Reading
not Enabled
Steady Blue
Ready – Reading
Enabled
Steady Green
Sleep
Cycle Blue (1s) – Off (1s)
Fault
Cycle Red (2s) – Off (2s)
Calibration
Cycle Green (2s) – Off (2s)
Service
Cycle Blue (2s) – Green (2s)
LED and Audio Indicators
8
Jade™ X7 Portal Scanner
Audio Indicators
Audio indications are WAV files stored in the system that are played by the scanner. The table below
shows factory default settings.
NOTE
Table 2. Audio Indications
EVENT
AUDIO INDICATION
COMMENT
Start-up
factory/startup.wav
The system is starting up.
Item Unmatched
factory/error_beep.wav
Scanned label data was not matched with an
object in the scan volume.
Item With No Label Data
factory/
300Hz_600_10_400.wav
There is no label data for an item which
passed through the scan zone.
Item With One Label
factory/1kHz_400_10_300.wav
An item was successfully scanned, returning
data from one label.
Item With More Than
One Label
factory/1kHz_400_10_300.wav
Data from two or more labels was scanned
for one item.
Sound PC Volume
100 (factory default)
The volume is selectable from a numeric
range of 0 to 100.
Your system may have been modified with custom sound files that are unique to your installation. See
the Product Reference Guide (PRG) for more information about this configurable feature.
If your system is programmed to sound audio indications, but no indications can be
heard when expected, installation of external speakers might be required. Connect the
external powered speaker(s) at the 3.5mm line out speaker connector (audio jack) at
the front of the system control box.
Datalogic USA, Inc. Limited Factory Warranty
Quick Reference Guide
9
Datalogic USA, Inc. Limited Factory Warranty
Warranty Coverage
Datalogic warrants to Customer that this product will be free from defects in materials and workman
ship for a period of 90 days from product shipment.
Datalogic USA (“Datalogic”) hardware products are warranted against defects in material and work
manship under normal and proper use. The liability of Datalogic under this warranty is limited to fur
nishing the labor and parts necessary to remedy any defect covered by this warranty and restore the
product to its normal operating condition. Repair or replacement of product during the warranty does
not extend the original warranty term. Products are sold on the basis of specifications applicable at the
time of manufacture and Datalogic has no obligation to modify or update products once sold.
If Datalogic determines that a product has defects in material or workmanship, Datalogic shall, at its
sole option repair or replace the product without additional charge for parts and labor, or credit or
refund the defective products duly returned to Datalogic. To perform repairs, Datalogic may use new or
reconditioned parts, components, subassemblies or products that have been tested as meeting appli-
cable specifications for equivalent new material and products. Customer will allow Datalogic to scrap
all parts removed from the repaired product. The warranty period shall extend from the date of ship-
ment from Datalogic for the duration published by Datalogic for the product at the time of purchase
(Warranty period). Datalogic warrants repaired hardware devices against defects in workmanship and
materials on the repaired assembly for a 90 day period starting from the date of shipment of the
repaired product from Datalogic or until the expiration of the original warranty period, whichever is lon-
ger. Datalogic does not guarantee, and it is not responsible for, the maintenance of, damage to, or loss
of configurations, data, and applications on the repaired units and at its sole discretion can return the
units in the “factory default” configuration or with any software or firmware update available at the
time of the repair (other than the firmware or software installed during the manufacture of the prod-
uct). Customer accepts responsibility to maintain a back up copy of its software and data.
Warranty Claims Process
In order to obtain service under the Factory Warranty, Customer must notify Datalogic of the claimed
defect before the expiration of the applicable Warranty period and obtain from Datalogic a return
authorization number (RMA) for return of the product to a designated Datalogic service center. If Data-
logic determines Customer’s claim is valid, Datalogic will repair or replace product without additional
charge for parts and labor. Customer shall be responsible for packaging and shipping the product to the
designated Datalogic service center, with shipping charges prepaid. Datalogic shall pay for the return of
the product to Customer if the shipment is to a location within the country in which the Datalogic ser-
vice center is located. Customer shall be responsible for paying all shipping charges, duties, taxes, and
any other charges for products returned to any other locations. Failure to follow the applicable RMA
policy, may result in a processing fee. Customer shall be responsible for return shipment expenses for
products which Datalogic, at its sole discretion, determines are not defective or eligible for warranty
repair.
Datalogic USA, Inc. Limited Factory Warranty
10
Jade™ X7 Portal Scanner
Warranty Exclusions
The Datalogic Factory Warranty shall not apply to:
(i)
any product which has been damaged, modified, altered, repaired or upgraded by other than Data-
logic service personnel or its authorized representatives;
(ii) any claimed defect, failure or damage which Datalogic determines was caused by faulty opera-
tions, improper use, abuse, misuse, wear and tear, negligence, improper storage or use of parts or
accessories not approved or supplied by Datalogic;
(iii) any claimed defect or damage caused by the use of product with any other instrument, equip-
ment or apparatus;
(iv) any claimed defect or damage caused by the failure to provide proper maintenance, including but
not limited to cleaning the upper window in accordance with product manual;
(v) any defect or damage caused by natural or man-made disaster such as but not limited to fire,
water damage, floods, other natural disasters, vandalism or abusive events that would cause
internal and external component damage or destruction of the whole unit, consumable items;
(vi) any damage or malfunctioning caused by non-restoring action as for example firmware or soft-
ware upgrades, software or hardware reconfigurations etc.;
(vii) the replacement of upper window/cartridge due to scratching, stains or other degradation and/or
(viii)any consumable or equivalent (e.g., cables, power supply, batteries, keypads, touch screen, trig-
gers etc.).
No Assignment
Customer may not assign or otherwise transfer its rights or obligations under this warranty except to a
purchaser or transferee of product. No attempted assignment or transfer in violation of this provision
shall be valid or binding upon Datalogic.
DATALOGIC'S LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, ORAL
OR WRITTEN, STATUTORY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRAN-
TIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT. DATA-
LOGIC SHALL NOT BE LIABLE FOR ANY DAMAGES SUSTAINED BY CUSTOMER ARISING FROM DELAYS IN
THE REPLACEMENT OR REPAIR OF PRODUCTS UNDER THE ABOVE. THE REMEDY SET FORTH IN THIS
WARRANTY STATEMENT IS THE CUSTOMER’S SOLE AND EXCLUSIVE REMEDY FOR WARRANTY CLAIMS.
UNDER NO CIRCUMSTANCES WILL DATALOGIC BE LIABLE TO CUSTOMER OR ANY THIRD PARTY FOR
ANY LOST PROFITS, OR ANY INCIDENTAL, CONSEQUENTIAL IN-DIRECT, SPECIAL OR CONTINGENT DAM-
AGES REGARDLESS OF WHETHER DATALOGIC HAD ADVANCE NOTICE OF THE POSSIBILITY OF SUCH
DAMAGES.
Risk of Loss
Customer shall bear risk of loss or damage for product in transit to Datalogic. Datalogic shall assume
risk of loss or damage for product in Datalogic’s possession. In the absence of specific written instruc-
tions for the return of product to Customer, Datalogic will select the carrier, but Datalogic shall not
thereby assume any liability in connection with the return shipment.
Datalogic USA, Inc.
959 Terry Street | Eugene |OR 97402 | USA
Telephone: (1) 541-683-5700 | Fax: (1) 541-345-7140
©2015-2017 Datalogic S.p.A. and its Group companies • All rights
reserved. • Without limiting the rights under copyright, no part of
this documentation may be reproduced, stored in or introduced into
a retrieval system, or transmitted in any form or by any means, or
for any purpose, without the express written permission of Data-
logic S.p.A. and/or its affiliates. • Datalogic and the Datalogic logo
are registered trademarks of Datalogic S.p.A. in many countries,
including the U.S. and the E.U.
www.datalogic.com