HP Pavilion 560 Quick Start Manual
Text of the manual
The HP 560 is a Wi-Fi Alliance authorized Wi-Fi CERTIFIED
802.11ac product. The Wi-Fi CERTIFIED Logo is a certification
mark of the Wi-Fi Alliance.
HP 560 Wireless 802.11ac Access Point Quickstart
This Quickstart shows you how to install and get started using the HP 560 Dual Radio 802.11ac Access Point, hereafter referred to as the AP. The latest HP
documentation is available at www.hp.com/support/manuals.
Important: Operating this AP in requires these minimum software versions: HP MSM7xx,V5.5.2; HP 20G Unified Wired-WLAN Module in an HP 7500,
CMW520-R6708 or in an HP 10500 CMW520-R1208; HP 830, CMW520-B3308P18; HP WX5002/4, CMW520-R2308P18-EI.
Hardware overview
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Front view
1: Status LEDs (left to right) Power/System OK, Ethernet, Radio 1, Radio 2
2: Cable lock hole
3: Retention screw hole
Back view
1: Reset button
2: Cable channel
3: AP Bracket tab slot
4: Console port
5: Ethernet port
Model Numbers
HP 560: J9846A (WW), J9845A (AM), J9847A (JP), J9848A (IL)
HP 560 Wireless 802.11ac Access Point Quickstart
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Important information to read before installing
Package contents
The AP, AP Bracket, Padlock Bracket, two sets of AP Bracket T-bar clips with
screws, two mounting screws with wall anchors, retention screw (4-40x1/4”),
Adapter Bracket, and documentation.
Ports
• Ethernet port: Auto-sensing 10/100/1000 BaseT Ethernet port with RJ-45
connector. The port supports PoE (Power over Ethernet) 802.3af and
802.3at.
• Console port: Standard console (serial) port with RJ-45 connector. See
Console Ports in the HP 5xx Access Point Configuration Guide, available
online. There is no need to use the Console port for initial configuration.
Caution:
Never connect the Console port to an Ethernet switch or
PoE power source. This can damage the AP. Connect it only to other
serial ports using an RJ-45 to Serial Port adapter.
Radios and antennas
The AP features two radios: A 5 GHz 802.11n/a/ac on Radio 1 and a 2.4/5 GHz
802.11n/a/b/g on Radio 2. For maximum performance, the AP supports 3x3
MIMO three-stream 802.11n and contains two 3-element, dual-band, MIMO
antennas.
Reset button
The Reset button is accessible via a hole on the bottom of the AP. To reset the
AP, insert a paper clip into the Reset button hole, and press and quickly release
the button. To reset the AP to factory defaults, press and hold the button until
the status LEDs blink three times, and then release.
Important information to read before installing
Warning: Professional installation is required. For indoor installation
only. Before installing or using the AP, consult with a professional installer
trained in RF installation and knowledgeable in local regulations including
building and wiring codes, safety, channel, power, indoor/outdoor
restrictions, and license requirements for the intended country. The end
user is responsible for ensuring that installation and use comply with local
safety and radio regulations.
Cabling: You must use supported Cat 5e (or better) cables, and where
applicable, surge protection, for your region.
Plenum installation: The AP can be installed in a plenum. The AP is suitable
for use in environmental air space in accordance with Section 300-22(C) of the
National Electrical Code, and Sections 2-128, 12-010(3) and 12-100 of the
Canadian Electrical Code, Part 1, CSA C22.1. It should be installed in a similar
orientation as in a ceiling installation. However, a qualified installer can
determine how to install/secure the AP in a plenum in an appropriate and safe
manner. Plenum-rated cables and attachment hardware must be used.
Country of use: In some regions, you are prompted to select the country of
use during setup. After the country has been set, the AP automatically limits
the available wireless channels, ensuring compliant operation in the selected
country. Entering the incorrect country can result in illegal operation and can
cause harmful interference to other systems.
Safety: Consider the following safety information during installation:
• If your network covers an area served by more than one power distribution
system, ensure that all safety grounds are securely interconnected.
• Network cables can occasionally be subject to hazardous transient
voltages (caused by lightning or disturbances in the electrical power grid).
• Handle exposed metal components of the network with caution.
• The AP is powered on when connected to a PoE power source.
• The AP and all interconnected equipment must be installed indoors within
the same building (except for outdoor antennas), including all
PoE-powered network connections, as described by Environment A of the
IEEE 802.3af standard.
Powering the AP
The AP can be powered by:
• A 10/100 or 10/100/1000 PoE-enabled switch. Various PoE-enabled
switches are available from HP.
• An HP 1-Port Power Injector (J9407B).
Caution:
If the AP will be powered by a user-supplied PoE power injector,
use only a gigabit-compatible power injector. Although 10/100 PoE-enabled
switches are compatible, PoE injectors designed for 10/100 networks only are
not compatible with the AP.
HP 560 Wireless 802.11ac Access Point Quickstart
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Installation
Installation
The AP can be mounted on a wall, a wall-mounted electrical box, or a
suspended ceiling. The AP Bracket is mounted first and then the AP is attached
to the bracket. The AP Bracket is two-sided: The AP is installed on the side
with the UP arrow. The other side with the T-bar clip screw holes faces the wall
or T-bar.
Mounting directly on a wall
1. Hold the AP bracket with the UP arrow pointing up against the wall where
you want to install it. Mark the location of the screw holes (5) and the
cutout area (6).
2. Drill two holes for the wall anchors, typically 4.7 mm (3/16 inch) in
diameter.
3. If necessary, drill a hole for the Ethernet cable in the marked cutout area
of the AP Bracket. Alternatively, you can feed the Ethernet cable from
above and through the AP cable channel.
4. Insert the anchors and tap them flush with the wall surface.
5. Pull the Ethernet cable through the hole in the wall and the AP Bracket.
6. Use the mounting screws to attach the AP Bracket to the wall. Proceed to
Attach the AP on page 4.
Mounting on an electrical box
1. Disconnect power and take any other needed security precautions.
2. Remove the electrical box cover and any contents.
3. Pull the Ethernet cable down into the box and through the hole in the AP
Bracket.
4. Hold the AP Bracket against the box orienting the UP arrow, and attach
the AP Bracket to the box using the countersunk screws. Proceed to
Attach the AP on page 4.
Mounting on a suspended ceiling
The AP can be mounted on a suspended ceiling using T-bar clips. Two sets of
T-bar clips are provided, a 12.5 mm set for recessed tiles and a 4.5 mm set for
flush-mount tiles.
1. Slide one of the T-bar clips into the AP Bracket T-bar slot. Attach it using
two self-tapping screws. Select the screw holes marked according to the
width of your T-bar: 9/16 in, 15/16 in, or 1.5 in. (The other T-bar clip
attaches to the AP Bracket from above the false ceiling, after the bracket
is in place on the T-bar.)
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AP Bracket (AP side left, wall/
ceiling side right, partial view)
1: Adapter Bracket mounting holes
2: AP Bracket latch
3: Electrical box mounting holes
4: AP retention tabs
5: Drywall mounting holes
6: Cutout area
7: AP Bracket lock tab
8: T-bar clip screw holes
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T-bar clips for ceiling mount
1: AP Bracket
2: Recessed tile 12.5 mm T-bar clip
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3: Flat tile 4.5 mm T-bar clip
4: AP Bracket T-bar slot
HP 560 Wireless 802.11ac Access Point Quickstart
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Installation
Warning: Areas above false ceilings can contain dangerous
electrical cabling, gas pipes, and other hazards. Make whatever safety
arrangements are needed to ensure that you can work safely above the
false ceiling. HP recommends that you use a non-conductive step
ladder such as one made of fiberglass.
2. Position yourself at shoulder-height above the ceiling so that you can
attach the second T-bar clip. Remove/relocate two ceiling tiles, one on
each side of the T-bar on which you are installing the AP Bracket.
3. Carrying a screw driver, the AP Bracket with T-bar clip attached, and the
other T-bar clip and two screws, position yourself approximately 60 cm
(2 feet) above the T-bar on which you are installing the AP Bracket.
4. Attach the AP Bracket onto the T-bar, slide the other T-bar clip into the AP
Bracket T-bar clip slot, and then use screws to attach it such that both
T-bar clips firmly grip the T-bar.
5. Tighten all four T-bar clip screws fully and verify that the AP Bracket is
firmly anchored to the T-bar from both sides.
6. Re-install the ceiling tile through which you will pass the Ethernet cable.
7. Using the hole in the AP Bracket as a guide, drill or cut a hole in the
ceiling tile large enough to pass the Ethernet connector through.
Alternatively, you can run a cable outside of the ceiling tile and through
the AP cable channel.
8. Slide the ceiling tile to the side. Feed the Ethernet cable down from above
and through the hole in the tile and through the hole in the AP Bracket.
Pull through an extra 60 cm (2 feet) of cable.
Attach the AP
1. Connect the Ethernet cable to the AP.
2. Hold the bottom of the AP against the AP Bracket, aligning the AP tab
slots with the AP retention tabs on the AP Bracket. Pull back any Ethernet
cable slack at the same time.
3. While firmly holding the AP against the AP Bracket, slide the AP toward the
AP Bracket lock tab so that the AP snaps onto the bracket. Do not let go of
the AP until you confirm that it is firmly in place.
Secure the AP
HP strongly recommends that as soon as the AP is installed, you install the
retention screw that anchors the AP Bracket to the AP (callout 2 below).
Optionally, attach a cable lock in its hole or Insert the tab of the supplied AP
Padlock Bracket into the cable lock hole, and then align the AP Padlock Bracket
hole with the AP Bracket lock hole and install a user-supplied padlock.
For more information about installing an AP and Regulatory information, see
the HP 560 Access Point Installation Guide.
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AP attached to bracket
1: AP Bracket lock tab
2: AP Bracket
3: AP tab slots snapped onto
AP Bracket retention tabs
4: AP Bracket latch
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Retention/locking features
1: AP Bracket
2: Retention screw
3: AP Bracket lock tab
4: Padlock hole
5: AP Padlock Bracket
6: Cable lock hole
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HP 560 Wireless 802.11ac Access Point Quickstart
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Installation
Removing the AP
To remove the AP from the bracket:
1. Detach any locks and remove the retaining screw.
2. While carefully holding the AP, insert a flat screwdriver into the cable
channel between the channel wall and the AP Bracket latch, releasing the
AP from the bracket, while being careful to retain grip on the AP as you
slide it away from the AP Bracket lock tab.
3. Disconnect the Ethernet cable from the AP.Controllers
The AP can run as a standalone AP in autonomous mode; however, it is
typically used with one of these controller families:
• HP MSM710, MSM720, MSM760, MSM765zl
• HP 10500/7500, HP 830, HP WX5002/WX5004
Note: Both controller families cannot coexist on the same network. HP
10500/7500, HP 830, and HP WX5002/WX5004 Controllers are not
compatible with HP MSM7xx Controllers.
Using controllers
To become operational, the AP must establish a management tunnel with a
controller. The controller manages the AP and provides all configuration
settings.
When power is applied, the AP establishes a connection to the controller
automatically if default settings are used on the AP and the controller, and both
devices are on the same subnet. No further configuration is required.
After the discovery process is complete, and the AP has established a secure
management tunnel to the controller, the Power LED remains on and the
Ethernet and Radio LEDs blink to indicate the presence of traffic.
For more information about using the AP with MSM7xx Controllers, see
Working with controlled APs in the MSM7xx Controllers Configuration Guide.
For more information about using the AP with HP 10500/7500, HP 830 or
WX5002/WX5004 Controllers, see the HP 830 Switch and HP 10500/7500
20G Module Access Controller Module Basic Configuration Guide, the H3C WX
Series Access Controller Module Configuration Guide, or the HP Unified
Wireless: Migrating from an MSM Deployment.
AP status LED states (with controller connection)
Controller part numbers
• HP MSM710: J9325A, J9328A
• HP MSM720: J9693A, J9694A, J9695A (TAA), J9696A (TAA)
• HP MSM760: J9420A, J9421A
• HP MSM765zl: J9370A
• HP 10500/7500: JG639A
• HP 830: JG640A (24P), JG641A (8P)
• HP WX5002: JD447B
• HP WX5004: JD448B
Note: The remainder of this Quickstart does not apply to controller-managed
APs.
Status LED state
Description
Power LED blinks every two
seconds.
The AP is starting up.
Power LED blinks once per
second.
The AP is looking for an IP address, or
building the list of VLANs on which to
perform discovery. The management tool
is available until discovery occurs.
Power/System OK, Ethernet, and
Radio LEDs blink in sequence
from left to right.
The AP has obtained an IP address and is
attempting to discover a controller.
Power/System OK LED is on.
Ethernet and Radio LEDs blink
alternately.
The AP has found a controller and is
attempting to establish a secure
management tunnel with it.
Power/System OK and Ethernet
LEDs blink alternately and
quickly. Radio LEDs are off.
The AP has received a discovery reply
from two or more controllers with the
same priority setting. It cannot connect
with either controller until the conflict is
resolved.
Power/System OK and Radio
LEDs blink slowly.
The AP is attempting to establish a local
mesh link to a master node.
Power/System OK and Ethernet
LEDs blink slowly.
The AP is attempting to establish wired
connectivity.