Cradlepoint MBR1200 Quick Start Manual

Wireless Setup using a Mobile Broadband (cellular) Data Modem/s* Connect the Power Supply and insert your ExpressCard, PC Card, or USB modem/s. Then, simply establish a wireless internet connection as shown below. Wired Connection using Cable/DSL Internet Service Connect power and insert one end of your Ethernet cable to the WAN port. Insert the other end of the Ethernet cable into your ICable or DSL modem. It may take a minute or two for the MBR1200 to initialize. Open your web browser. You can now access the Internet. Note: CradlePoint recommends that WiFi security be setup at this point. See the “Setting WiFi security on your CradlePoint Router” section of this guide. RegisterÊyourÊMBR1200Ê FailsafeÊGigabitÊBroadbandÊNÊRouter! FREE Technical Support Special Offers & Promotions cradlepoint.com/register ExpressCard Power Supply USB *Only one Mobile Broadband Modem is required to operate the MBR1200 as a basic wireless network. Mobile Broadband Modem not included. See your Mobile Broadband Service Provider for details. Cable or DSL Modem What’s Included In The Box • Failsafe Gigabit Broadband N Router New Product Information FREE Firmware Upgrades ~ YOU WILL RECEIVE ~ • Ethernet Cable Broadband • Quick Start Guide • Power Adapter • Mounting Hardware USB USB PC Card Optional Modem Security Enclosure Power Supply Ethernet Cable Establishing a Wireless Internet Connection Windows XP Open your computer’s WIRELESS NETWORK CONNECTION to associate with the router’s Wireless Access Point. This is typically completed by opening VIEW AVAILABLE NETWORKS window. After you have highlighted the MBR1200-xxx, click CONNECT. 1) Find Your MBR1200 MBR1200-xxx MBR1200-xxx MBR1200-xxx Windows Vista Open CONNECT TO A NETWORK by clicking the Start button, and then click CONNECT TO. You'll see a list of the wireless networks currently available. Click on the MBR1200-xxx network, and then click CONNECT. Mac Open your wireless connection list by clicking the AIRPORT wireless icon on your menu bar. Click the MBR1200-xxx. Port Diagram 1) Using either a Windows or Mac platform, open a browser window. A default CradlePoint page will appear asking for a password. 2) The password is the last six digits of the MAC address shown on the box label and on the bottom of the router. This is a unique number identifying your router. 3) Once you have correctly entered your password, click “OK”. You can now access the Internet. 2) Connect To the Internet Note: CradlePoint recommends that WiFi security be setup at this point. See the “Setting WiFi Security on your CradlePoint Router” section of this guide 4 LAN Ports WAN Port Reset USB 2.0 Power On/Off Power Port LEFT SIDE RIGHT SIDE USB 2.0 ExpressCard Slot PC Card Slot ExpressCard Lock WiFi On/Off USB 2.0 WiFi Antenna Ports 130 mm 230 mm WPS Button Modem Signal Strength Status Indicators BUSINESS SERIES all::connected with VPN Support 40 mm FAILOVER / FAILBACK In order to utilize of the Failover/Failback features of your MBR1200, you must establish one of these two scenarios: 1) Connect two different active data modems (USB, ExpressCard, or PC Card) from two separate carriers to the MBR1200. 2) Connect an active LAN/WAN connection and one active data modem to the MBR1200. If your primary service is disrupted, the MBR1200 will find the next available connection (Failover), keeping you connected to the internet. Once your primary service is re-established, it will return (Failback) to that connection. • Accessory Guide Configurable to WAN ExpressCard USB USB PC Card For Failover/Failback Functionality, you must have an Active Data Modem attached to the MBR1200.

Setting WiFi Security on your CradlePoint Router WiFi security is highly recommended by CradlePoint. WiFi Security is separate from the User Login Page. Setting “WiFi Security” on your router prevents users from connecting their computers to your router unless they have your wireless security password. Follow The Steps Below To Set The WiFi Security: 1) Access your router administration page by opening your browser and typing http://192.168.0.1 in the address bar. 2) Enter your DEFAULT ADMINISTRATIVE PASSWORD. This password is the last six digits of the MAC address found on the label on the bottom of your router. 2) Once you are connected, click on the BASIC tab, click SETUP WIZARD, click NEXT. 3) You will see a summary of the upcoming Setup Wizard Steps, click NEXT. 4) The default Administrative password should appear. Select your TIME ZONE, click NEXT. 6) One option to establish network security is by selecting REQUIRE USER LOG-IN. By using this setting, you will force every user of the router to log-in using the User Login Password (Set in a separate location in the User Interface). By turning OFF the Require User Log-In, you will still be able to secure your network using the settings below. 7) The next option is to select an appropriate LEVEL OF WIFI SECURITY. This will allow you to create an encrypted security key for your network based on the security mode you select. Choose the security mode that best fits your needs: GOOD for WEP, BETTER for WPA and BEST for WPA2. (Make sure your PC or other devices support the mode you choose.) Choose a personalized SECURITY PASSWORD. This password will be used to re-connect your devices to the router once the security settings have been changed. Click NEXT 9) Record the setup information shown on the final summary page, then click CONNECT. This will save your new settings and apply them to your router. If you are using WiFi, you will need to re-connect to the router using the password you’ve just established in step 7. You’ve now secured your CradlePoint router from unintended WiFi access. Your USB Modem or Phone Does Not Work With the Router 1) If your USB data modem or phone is not working with the router, check the list of supported devices to ensure you are using a supported device and carrier. The device you’re using must be supported on the carrier network providing your cellular service or it’s considered an unsupported device, even if it is supported on another carrier’s network. CradlePoint’s supported device list changes regularly. We update our supported device list after a device is certified and approved. If the device you have is NOT on the list, that means we do not support it at this time. The SUPPORTED DEVICE list can be found at: cradlepoint.com/support/MBR1200 2) Sometimes a USB data modem needs to be updated or have other configurations set correctly in order to make a connection through the router. If your USB Modem has not been updated recently, it is recommended that you do so if it is having trouble connecting to the MBR1200. Simply insert your USB data modem into your PC and using the software provided by your cellular carrier, access the Internet. Follow the directions provided to complete the update. Once you have updated your USB data modem, reconnect the cellular device to your CradlePoint router and connect to the Internet. If, after following the above directions, you are still unable to access the Internet, contact CradlePoint Technical Support for further assistance. You are Connected to the Router but Cannot Connect to the Internet The status LEDs of your router will give you an indication whether or not a proper connection is being made. See the LED STATUS definitions below: If the USB Data Modem LEDs are not illuminated, your modem is not connected and online. You may need to update firmware. Refer to “Your USB Modem or Phone Does Not Work With The Router.” If, after updating, you are still not online, call CradlePoint Technical Support for further assistance. Green The MBR1200 is powered on. No Light The MBR1200 is not connected to power. Check that the unit is connected to an outlet. Green The Wireless LAN is active and available to share. No Light The Wireless LAN is not active. Green Connected to an active Ethernet Connection. No Light Not connected to Ethernet, the connection is not configured correctly, or Cable or DSL modem is not configured correctly (or turned on). Green Data connection has been established with your cellular network. No Light Cellular network is unavailable or connection is still in progress. Standard connection time is 15-30 seconds. When your MBR1200 is up and running, it creates a shareable wireless signal (WLAN). The MBR1200 must be powered using an approved power adapter. You may connect the MBR1200 via an Ethernet cable to your Cable or DSL Modem. The MBR1200 works with USB, ExpressCard, or PC Card Mobile Broadband Modems with active data plans. I Need To Update My Firmware To support the latest features, modems, and phones, follow the directions below: 1) Access your router administration page by opening your browser and typing http://192.168.0.1 in the address bar. 2) Select the TOOLS tab on the top navigation, then the FIRMWARE menu on the left. 3) Select ONE-BUTTON FIRMWARE UPDATE for easy firmware updates. If you experience problems, you can also install the firmware manually. 1) Download the new firmware by going to cradlepoint.com/support/MBR1200. 2) Select the TOOLS tab on the top navigation, then the FIRMWARE menu on the left. 3) In the FIRMWARE UPGRADE section, click BROWSE. 4) Browse for the new firmware file you downloaded in Step 1 and click OPEN. 5) Click the UPLOAD button. The upgrade process can take a minute or two. DO NOT TURN OFF OR UNPLUG THE DEVICE WHILE IT IS UPGRADING! My WiFi-enabled Devices Can’t Get Past The Login Page Some electronic devices may experience problems handling the Internet Access User Login setting. Devices that commonly have trouble are, but not limited to: • iPod Touch • iPhone • Wireless VoIP Phones To Allow These Devices Access, follow the instructions below to disable the user login. 1) Access your router administration page by opening your browser and typing http://192.168.0.1 in the address bar. 2) Go to the TOOLS tab on the top navigation, then the USER LOGIN menu on the left panel. 3) Uncheck the REQUIRE USER LOGIN check box. 4) Scroll to the top of the page and click SAVE THE SETTINGS, which will save and reboot the router with your new configuration. Note: Because the User Login page adds security and access control to others connected to your router, you may need to enable additional security features such as WEP, WPA, or MAC Address Filtering (if you are not already doing so) when turning off the User Login Page. See the “Setting WiFi Security on your CradlePoint Router” section of this guide for details. • Wireless Printers • most WiFi-enabled Video Game Systems • most WiFi-enabled Devices that are not PCs or Macs Regulatory Information This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. This device must accept any interference received, including interference that may cause undesired operation. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try and correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio or television technician for help. Changes or modifications not expressly approved by CradlePoint, Inc. could void the user’s authority to operate the product. Radio Frequency Interference Requirement - Canada This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. Warranty Information CradlePoint, Inc. warrants this product against defects in materials and workmanship to the original purchases (or the first purchaser in the case of resale by an authorized distributor) for a period of one (1) year from the date of shipment. This warranty is limited to a repair or replacement of the product, at CradlePoint’s discretion. Within thirty (30) days of receipt should the product fail for any reason other than damage due to customer negligence, purchaser may return the product to the point of purchase for a full refund of the purchase price. If the purchaser wishes to upgrade or convert to another CradlePoint, Inc. product within the thirty (30) day period, purchaser may return the product and apply the full purchase price toward the purchase of the other product. Any other return will be subject to CradlePoint, Inc.’s existing return policy. StillÊHaveÊQuestions?? EMAIL [email protected] CHAT cradlepoint.com/content/chat-support CALL (208) 424-5054 Option #2 Monday-Friday 7:00am to 7:00pm MST cradlepoint.com/knowledge-base visit or