Ascent AP224S Operation & User’s Manual
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AP224S GPON HGU User Manual
ACT AP224S GPON HGU
User Manual
ACT Document Number: ACT AP224S User Manual Revision A
Copyright © 2016 Ascent Communication Technology Limited.
All rights reserved. Reproduction in any manner whatsoever without the express written permission of Ascent
Communication Technology is strictly forbidden.
This document is produced to assist professional and properly trained personnel with installation and maintenance
issues for the product. The capabilities, system requirements and/or compatibility with third-party products
described herein are subject to change without notice.
For more information, contact ACT: [email protected]
Revision History
Revision
Date
Reason for Change
A
8/03/2016
Initial Release
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AP224S GPON HGU User Manual
Table of Contents
Chapter 1. Product Introduction ................................................................................................ 4
1.1 Product Description ······································································································· 4
1.2 Special Features ············································································································· 5
1.3 Technical Parameters ····································································································· 5
1.4 Application Chart ··········································································································· 6
1.5 Panel Description ··········································································································· 6
Chapter 2. Quick Installation ..................................................................................................... 8
2.1 Standard Packing Contents ···························································································· 8
2.2 Quick Installation ··········································································································· 8
2.3 Set up Connection ·········································································································· 9
Chapter 3. Configuration ......................................................................................................... 10
3.1 Login ····························································································································· 10
3.2 Status···························································································································· 10
3.3 Network························································································································ 14
3.4 Security ························································································································ 29
3.5 Application ··················································································································· 33
3.6 Management ················································································································ 43
3.7 Diagnose ······················································································································· 47
3.8 Help ······························································································································ 49
Chapter 4. Examples ................................................................................................................ 50
4.1 Internet Service ············································································································ 50
4.2 IPTV service ·················································································································· 53
4.3 VoIP service ·················································································································· 58
4.4 Internet and IPTV service mixed ·················································································· 60
4.5 Internet, IPTV and VoIP service mixed ········································································· 67
4.6 WLAN service ··············································································································· 73
4.7 Update image ··············································································································· 77
Chapter 5. Troubleshooting ..................................................................................................... 78
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AP224S GPON HGU User Manual
AP224S GPON HGU ONT is a GPON optical network unit designed to meet the requirements
of broadband access networks. It is ideal for FTTH/FTTO applications to provide data, voice,
and video services based on a GPON network.
AP224S GPON ONT meets the ITU-T G.984 GPON standard and delivers higher bandwidth and
higher efficiency using larger variable-length packets. It provides two POTS ports, four GE
auto-adapting Ethernet ports, one CATV output, and one 802.11 n/b/g Wi-Fi port. It features
high-performance forwarding capabilities to ensure excellent experience with VoIP, internet,
and HD video services. AP224S provides a perfect terminal solution and future-oriented
service supporting capabilities for FTTH deployment.
AP224S offers efficient packaging of user traffic, with frame segmentation allowing higher
quality of service (QoS) for delay-sensitive voice and video communications traffic. AP200C
series GPON ONT provides the reliability and performance expected for business services and
are an attractive way to deliver residential services. GPON enables Fiber to The Home (FTTH)
deployments economically resulting to accelerated growth worldwide.
AP224S Home Gateway with 4GE + 2POTS + WiFi + CATV HGU terminal devices are designed
to fulfill the FTTH and triple play service demands of fixed network operators and cable
operators. AP224S features 802.11n WiFi (2T2R), Layer 2/3, and high-quality VoIP technlogy.
AP224S units are highly reliable and easy to maintain, with guaranteed QoS for different
services. They are also fully compliant with technical regulations such as ITU-T G.984.x and
GPON equipment (V2.0) technical requirements as specified by China Telecom.
Figure 1-1: 4GE + 2POTS + WiFi GPON HGU
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Plug and play, integrated auto detecting, auto configuration, and auto firmware upgrade
technology.
Integrated TR069 remote configuration and maintenance function.
Support VLAN, DHCP Server/Relay and IGMP/MLD snooping multicast feature.
Fully compatibility with OLT based on Broadcom/PMC/Cortina chipset.
Support 802.11n WiFi (2T2R) function.
Support NAT, Firewall function.
Support IPv4 and IPv6 dual stack.
Integrated line testing compliant with GR-909 on POTS.
The WAN port supports bridge, router and bridge/router mixed mode.
Item
Description
PON Interface
1 × GPON connector
SC single-mode/single-fiber
Upstream 1.25 Gbps
Downstream 2.5 Gbps
Wavelength
Tx 1310 nm
Rx 1490 nm
CATV 1550 nm
Optical Interface
SC/APC connector
Interface
4 × 10/100 or 10/100/1000 Mbps auto adaptive Ethernet interfaces
10/100M Full/Half Duplex, 1000M Full Duplex. RJ45 connectors
2 × POTS, RJ11 connectors
1 × SCTE F connector
Wireless
Compliant with IEEE802.11b/g/n, 300 Mbps, 2T2R two internal antennas
LED
13, for SYS, POWER, PON, LOS, WPS, WiFi, POTS, LAN, CATV
Operating Temperature
-5 °C to 55 °C
Storage Temperature
-30 °C to 60 °C
Operating Humidity
10 % to 90 % (non-condensing)
Storage Humidity
10 % to 90 % (non-condensing)
Power Supply
DC 12 V, 1/1.5A
Power Consumption
≤10 W
Dimensions (L × W × H)
247 mm × 147 mm × 37 mm
Net Weight
0.5 kg
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Figure 1-2: Application Chart
Interface Panel
Figure 1-3: Interface panel
Name
Function
PON
Connect PON port to the internet using an SC type single-mode optical fiber cable
Phone 1/2
Connect a telephone with the FXS port using a telephone wire. If you only have
one telephone, you should use the FXS1 port
LAN 1/2/3/4
Connect the LAN ports to your devices using RJ45 Ethernet cables
WPS
Press down Wi-Fi turn on/off for 3 seconds to enable/disable WiFi
WiFi
Hold down the reset button for 1 to 5 seconds to make the device restart and
recover from the factory default settings
Reset
Press down the WPS button for 0.1 to 3 seconds to activate the WPS function
DC12V
Connect with power adapter
PWR
Turn power on/off
CATV
SCTE type F TV antenna
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Indicator Panel
Figure 1-4: Indication panel
Name
Color
Status
Function
PWR
Green
OFF
Power is not supplied
ON
Power is supplied
Fiber Link
Green
OFF
Device is not registered to GPON OLT
ON
Device has been registered to GPON OLT
Flash
Device is registering
LOS
Red
OFF
Rx optical power is normal
Flash
Rx optical power is lower than the sensitivity of the optical receiver
CATV
Yellow
ON
CATV optical RX power <-8 dbm
Green
ON
CATV optical RX power <-8 dbm
Red
ON
CATV optical RX power >2 dbm
WPS
Green
OFF
Does not use WPS or WPS client is connected (LED automatically turns
off after 5 minutes of successful connection)
ON
WPS client is connected. (LED automatically turns off after 5 minutes of
successful connection)
Flash
WPS client is connecting
WiFi
Green
OFF
Device is powered off or WiFi is turned off
ON
WiFi is turned on
Flash
WiFi is turned on and currently transmitting data
PHONE 1/2
Green
OFF
Device is powered off or not registered to the soft-switch
ON
Device has registered to the soft-switch
Flash
The port is working
System
Green
LAN1/2/3/4
Green
OFF
Device is powered off or Ethernet link is not established
ON
Ethernet link is established but not currently transmitting data
Flash
The port is currently transmitting data
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When you receive our products, please check carefully to make sure that all of the products
arrived in a good condition without defects. If something went wrong during shipping, please
contact the carrier; for other damage or missing parts, please contact the dealer.
Contents
Description
4 GE + 2 POTS + WiFi + CATV Home Gateway
1 pc
Power Adapter
1 pc
User Manual
1 pc
1. Connecting the optical fiber cable to the unit.
a. Remove the protective cap of the optical fiber.
b. Clean the end of the optical fiber with an optical fiber end cleaner.
c. Remove the protective cap of the HGU optical interface (PON interface). Connect the
fiber to the PON port on the unit.
Note
When measuring the optical power before connecting to the HGU, it is
recommended to use a PON inline power meter.
While connecting, please note:
Keep the optical connector and the optical fiber clean.
Make sure there are no tight bends in the fiber and that the bending diameter is greater than 6
cm. Otherwise, the optical signal loss may be increased, to the extent that signal may be
unavailable.
Cover all optic ports and connectors with protective cap to guard against dust and moisture
when the fiber is not used.
2. Apply power to the unit. Push the power button.
3. After the HGU is power ON, Indicators should light up as for normal operation. Check
whether the PON interface status LED (PON) is on continuously. If it is, the connection is
normal; otherwise there is either problem of the physical connection or the optical level at
either end. This may be caused by either too much or too little attenuation over the optical
fiber. Please refer to the Layout Description section of this installation manual for normal
LED activity.
4. Check all signal levels and services on all the HGU communication ports.
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Unit Installation Adjustment
Installing the HGU on a horizontal surface (bench top):
Put the HGU on a clean, flat, sturdy bench top. Keep a minimum 10 cm clearance on all sides
of the unit for heat dissipation.
Installing the HGU on a vertical surface (Hanging on a wall):
You can install the HGU on a vertical surface by using the mounting holes on the bottom of
the ONU chassis (refer to Figure 1-5) and two flat-head wood screws.
a. Insert the screws into the wall. The screw positions must be on the same horizontal line
and the distance between them must be 165 mm. Reserve at least 6 mm between the
screw caps and the wall.
b. Hang the HGU on the screws through the mounting holes.
Set up Wired Connection
Connect PC with GPON HGU Ethernet port using an RJ45 Cat 5 cable.
Set up Wireless Connection
Choose the wireless network name (SSID) “Broadcom1”, there is no password by default.
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After finishing the basic connection configuration, basic functions are available for use. In
order to satisfy individuation service requirements, this chapter provides you with parameter
modifications and individual configuration descriptions.
The device is configured through the web interface. The following steps will enable you to
login:
1. Look at section “2.2 Quick Installation” to install
2. The device default IP is 192.168.1.1
3. Open your web browser, type the device IP into the address bar
4. Entry of the username and password will be prompted. Enter the default login User Name
and Password:
Note
The default administrator login User Name “admin”, and the default login Password
is “vsONU101”.
Figure 3-1: Login
This tab displays basic product information.
This page shows basic information for the device such as model, mark no., hardware version,
software version, and CFE version.
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Figure 3-2: Device Info
WAN Info
This page shows the WAN connection information you have configured. The WAN
connection’s protocol can be configured to IPv4, IPv6, or both of them.
Figure 3-3: WAN Info
xPON Info
This page shows the PON information, such as temperature, voltage, current, power, and
packet traffic statistics.
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Figure 3-4: xPON Info
WLAN Interface
This page shows WLAN information such as SSID name, whether security is enabled, and
packet traffic statistics.
Figure 3-5: WLAN Interface
LAN Interface
This page shows LAN information such as LAN gateway information, LAN interface packet
traffic statistics, and a list of connected clients.
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Figure 3-6: Ethernet Interface
This page shows VoIP information which includes registration status, user status, and phone
number.
Figure 3-7: VoIP Info
This page shows the request status of ITMS connections.
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Figure 3-8: TR069 Status
This page allows you to configure WAN connections. You can’t add a WAN connection if you
have eight connections configured because the maximum number of WAN connections is
eight.
Figure 3-9: Internet
Parameters
Description
Uplink Mode
The uplink mode is set to GPON for this product. It cannot be changed.
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Connection Name
This is the list table of WAN connection names. If you want to create a new WAN
connection, please select “Add WAN Connection” and input other parameters
and then click the “Save/Apply” button. If you want to edit a WAN connection,
please select the WAN connection name you want to edit and change the
parameters and then click the “Save/Apply” button. If you want to delete a
connection, please select the WAN connection you want to delete and then click
the “Del” button.
Mode
Bridge: The LAN ports you have selected in this WAN connection and PON port are
in bridge mode.
Route: The LAN ports you have selected in this WAN connection and PON port are
in route mode.
Protocol Mode
IPv4: WAN connections use IPv4 protocol.
IPv6: WAN connections use IPv6 protocol.
IPv4 & IPv6: WAN connections use both IPv4 and IPv6 protocol.
IP Mode
DHCP: Automatically obtain an IP address from your ISP.
Static: Set the IP address manually.
PPPoE: Select this option if your ISP uses PPPoE.
MTU
MTU: Max transfer unit.
Default Value: 1500 in bridge mode, 1492 in route mode.
NAT
Enable: Open NAT function.
Disable: Close NAT function.
Enable VLAN
Disable: In this WAN connection, the packets transmitted by the PON port aren’t
given a VLAN tag.
Enable: In this WAN connection, the packets transmitted by the PON port are
given a VLAN tag.
VLAN ID: Input the VLAN ID you want to set.
802.1p: Select the port priority you want to set.
VLAN Mode: Tag or Transparent. If you select route mode, the VLAN mode is set to
tag mode and it can’t be changed.
IPv4 Static IP Settings
IP Address: Please input WAN IP address.
Subnet Mask: Please input WAN IP address mask.
Default Gateway: Please input gateway.
Primary DNS: Please input primary DNS.
Secondary DNS: Please input secondary DNS.
IPv6 Static IP Settings
WAN IPv6 gateway address: Please input WAN IP gateway. WAN IPv6 address:
Please input WAN IP address.
Primary IPv6 DNS server: Please input primary DNS.
Secondary IPv6 DNS server: Please input secondary DNS.
Service Mode
Service mode indicates what the WAN connection is used for. E.g.: If this WAN
connection is used for VoIP, you should select a service mode which includes
VoIP such as TR069_VoIP_INTERNET, TR069_VoIP, VoIP, or VoIP_INTERNET.
Port Binding
Shows which LAN port or SSID the WAN connection has included.
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Note
Port binding is only effective to OTHER mode WAN connections.
If a port isn’t bound to an OTHER mode WAN, it will give preference to OTHER mode
WAN connections for upstream when there is no LAN VLAN rule and give preference
to INTERNET mode WAN connections for upstream when there is a LAN VLAN rule.
DHCP HGU servers will not affect the LAN port which is bound to OTHER mode WAN
for upstream. You can’t visit webpages from this port.
This page allows you to configure LAN interface VLAN.
Basic Mode Settings
Figure 3-10: LAN VLAN basic mode settings
Parameter
Description
Enable VLAN Mode
VLAN mode toggle.
Received VLAN ID
LAN port received VLAN.
Translation VLAN ID
LAN port translated VLAN. LAN port sends messages to PON port with this VLAN.
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For example,
1. Received VLAN ID is 0, translation VLAN ID is 99.
The port is in tag mode, VLAN ID is 99.
2. Received VLAN ID is 99, translation VLAN ID is 99.
The port is in trunk mode, VLAN ID is 99.
3. Received VLAN ID is 77, translation VLAN ID is 99.
The port is in translation mode. The port receives messages with VLAN 77, then translates
to VLAN 99 and sends to PON port.
4. Received VLAN ID is 0, translation VLAN ID is 0.
The port is in transparent mode.
Advanced Mode Settings
Figure 3-11: LAN VLAN advanced mode settings
Parameters
Description
Enable VLAN mode
VLAN mode toggle.
Received VLAN ID
LAN port received VLAN.
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Translation S-VLAN ID
LAN port translated service VLAN.
Translation C-VLAN ID
LAN port translated custom VLAN.
For example,
1. Received VLAN ID is 0, translation S-VLAN ID is 99.
The port is in tag mode, VLAN is 99.
2. Received VLAN ID is 99, translation S-VLAN ID is 99.
The port is in trunk mode, VLAN is 99.
3. Received VLAN ID is 77, translation S-VLAN ID is 99.
The port is in translation mode. The port receives messages with VLAN 77, then translates
to VLAN 99 and sends to PON port.
4. Received VLAN ID is 65535, translation S-VLAN ID is 65535.
The port is in transparent mode.
5. Received VLAN ID is 22, translation S-VLAN ID is 33 and translation C-VLAN ID is 44.
The port is in QinQ mode. The port receives messages with VLAN 22, sends to PON port
with double VLAN where the inner VLAN is 44 and outer VLAN is 33.
This page allows you to configure multicast VLAN of LAN ports.
Figure 3-12: LAN multicast VLAN
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Parameter
Description
Enable VLAN Mode
Multicast VLAN mode switch.
Received VLAN ID
LAN port received VLAN.
Translation VLAN ID
LAN port translated VLAN.
Enable VLAN Cross
Multicast VLAN cross switch. Join or leave messages do not need to carry the
same VLAN as the multicast VLAN when VLAN cross is enabled; but it must be
the same as the multicast VLAN when it is disabled.
For example,
1. Received VLAN ID is 0, translation VLAN ID is 10.
The multicast VLAN of the port is in tag mode, VLAN is 10.
2. Received VLAN ID is 10, translation VLAN ID is 10.
The multicast VLAN of the port is in trunk mode, VLAN is 10.
3. Received VLAN ID is 10, translation VLAN ID is 20.
The multicast VLAN mode of the port is in translation mode. The LAN port translates
multicast VLAN 20 to VLAN 10 before sending multicast streams to customers.
IPv4
This page allows you to set LAN settings such as LAN IP settings and DHCP server settings.
Figure 3-13: IPv4 Settings
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Parameters
Description
IP Address
LAN IP address.
Subnet Mask
LAN IP mask.
Disable DHCP Server
DHCP server is disabled.
Enable DHCP Server
Enable HGU DHCP server.
Beginning IP Address: The first IP address of the IP pool.
Ending IP Address: The last IP address of the IP pool.
Subnet Mask: The subnet mask of the IP pool.
Lease Time: The lease time of an IP address.
Reserved IP Address
Click the “Add” button to configure IP addresses you want to reserve. If you want
to delete a reserved IP configuration, select the “Del” checkbox and then click
the “Del” button.
IPv6
This page allows you to configure the IPv6 DHCP server.
Figure 3-14: IPv6 Settings
Parameter
Description
LAN Static IPv6 Address setting
LAN IPv6 address.
Enable DHCPv6 Server
Enable or disable DHCPv6 server.
Stateless
In this mode, the terminal host gets a gatherable unicast IP address
according to the global address prefix which the router declared, and its
interface ID.
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Stateful
In this mode, DHCP is used to configure the host. You should set up a DHCP
server according to your requirements.
Enable RADVD
Enable RADVD to monitor automatic configuration requests from the IPv6
host and responses in the local area network.
Enable ULA Prefix Advertisement
Enable or disable ULA prefix advertisement.
Static ULA Prefix
Input static ULA prefix.
Preferred Lift Time
Used to restrain lease time and re-bind time. By default, lease time is 50%
of preferred life time and re-bind time is 80% of preferred life time.
Valid Life Time
Lease period of IPv6 addresses. After a valid life time expires, the server
will take back the IPv6 address
Rate Limited
This page allows you to configure LAN port rate limiting.
Figure 3-15: Rate Limited
Parameter
Description
LAN Rate Limited
Input the value you want to limit and then click “Save/Apply” button to save. 0
means no limit.
This is only effective for downstream data rates.
Loop Test
This page allows you to enable the loop test function.
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Figure 3-16: Enable Loop Test
This tab is used to configure WIFI parameters. Click the “Save/Apply” button to save any
changes you make.
WLAN Basic
This page allows you to configure basic wireless settings. Basic settings include wireless switch
settings, SSID name, country, max clients, and so on for each SSID. You can enable each AP
and decide whether you want the SSID hidden or not.
Figure 3-17: WLAN Basic
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Parameter
Description
Enable Wireless
Enable or disable WLAN.
Hide Access Point
Select it to hide SSID.
Clients Isolation
Isolate each WIFI clients.
Disable WMM Advertise
Disable wireless QoS.
Enable Wireless Multicast Forwarding
Whether to enable wireless multicast or not.
SSID
SSID name.
Country
Country or region.
Max Clients
Max. clients for this SSID.
Security
This page is used to configure wireless security.
Figure 3-18: WLAN Security
In “WPS Setup” you can select whether to enable the WPS (Wi-Fi Protected Setup) function
and add WPS client method: by Push Button or PIN.
In “Manual Setup AP”, select your SSID name. Take WPA-PSK for example, select “Mixed
WPA2/WPA-PSK” in 【Network Authentication】, and set up a WPA-PSK password
in【WPA/WAPI passphrase】.
WLAN Advanced
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This page shows more detailed settings for your wireless network.
Figure 3-19: WLAN Advanced
Parameter
Description
Band
2.4 GHz or 5.8 GHz
Channel
Wireless channel, different bandwidths have different channel ranges.
802.11n/EWC
802.11n/EWC switch. There are other parameters for 802.11n/EWC when it is
enabled.
54g™ Rate
54g™ rate
Multicast Rate
Wireless multicast rate
Basic Rate
Wireless basic rate
Fragmentation Threshold
Messages will be segmented if their length is higher than the threshold. When a
fragmented transmission is interrupted, only the part that failed needs to be
re-sent.
The range is 256 ~ 2346 bytes, default is 2346 bytes.
RTS Threshold
RTS (Request To Send) threshold is used to avoid transmission conflicts in the
WLAN.
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The smaller the value is, the faster the frequency of sending RTS messages and
the less time it takes for the system to recover from interruptions or conflicts.
This also costs more bandwidth and affects throughput.
The range is 1 ~ 2347 bytes, default is 2347 bytes.
DTIM Interval
DTIM (Delivery Traffic Indication Map) interval. The range is 1 ~ 125, default is 1.
Beacon Interval
Beacon interval, default is 100.
Global Max Clients
The maximum number of clients for the equipment.
XPress™ Technology
Xpress technology is based on IEEE802.11e wireless multimedia extension
standards.
In a single network, using Xpress technology can improve the total rate of AP by
27%.
Transmit Power
Wireless transmit power. Value is 20%, 40%, 60%, 80% or 100%. The bigger the
value is, the better the coverage area is.
WMM(Wi-Fi Multimedia)
Enable or disable wireless QoS function. This will improve video and voice
quality of wireless terminal.
WMM No Acknowledgement
WMM No Acknowledgement switch
WMM APSD
WMM APSD switch
Station Info
This page shows the information of clients connected to your wireless network.
Figure 3-20: Station Info
ITMS server
This page allows you to configure ITMS server parameters.
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Figure 3-21: ITMS server parameters
Parameter
Description
Inform
Enable or disable HGU sending information to the server.
Inform Interval
Reconnection interval. HGU will verify connection with ITMS server at inform
interval times.
ACS URL
Server provider’s network management server.
ACS Username
Authentication username for HGU connecting to ITMS server.
ACS Password
Authentication password for HGU connecting to ITMS server.
WAN interface
Choose a WAN interface for TR069.
Connection request username
Authentication username for ITMS connecting to HGU.
Connection request password
Authentication password for ITMS connecting to HGU.
LOID
This page shows the LOID settings. After inputting the LOID and password you can click the
“save/effect” button to save them.
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Figure 3-22: LOID settings
This page shows the QoS settings. Once the data stream is matched to the rule and the rule
has bound to a specifical queue, the data stream’s rate will be in schedule depending on the
queue settings.
Figure 3-23: QoS Configuration
Parameter
Description
Mode Row
QoS template. There are several templates to choose from.
Enable QoS
Enable QoS
Upstream Bandwidth
Set up upstream bandwidth. 0 means no limit.
Queue Precedence
Set up the scheduling policy.
Enable DSCP
Enable DSCP
Enable 802.1P
Enable 802.1P
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This page allows you to configure time related parameters of your router. After you have
selected the check box, select the time server and time zone you want to set and then click
the “Save/Apply” button to save.
Figure 3-24: Time server
This page allows you to configure static routing.
Figure 3-25: Configure Static Route
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Figure 3-26: Static Route List
Parameter
Description
IP Version
IPv4: Static route for IPv4.
IPv6: Static route for IPv6.
Destination IP Address
Destination IP address format: the last several bits should be zero, such as
192.168.5.0/24, 192.168.0.0/16.
WAN Interface
Select the WAN interface you want to add static route.
Gateway IP Address
Please input the gateway IP address.
Metric
Please input the metric value.
This page allows you to configure the URL filter. The URL filter takes effect when the WAN
connection is in router mode. When the WAN connection is in bridge mode, the URL filter
cannot take effect.
Figure 3-27: URL Filter
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Parameter
Description
Enable URL Filter
Enable or Disable URL Filter
URL List Mode
Black List: URLs in the list will be forbidden, all others can be accessed.
White List: URLs in the list can be accessed, all others are forbidden.
URL List
URL list you want to deal with (Drop or Access). Click the “Add” button to add a
URL item to the list.
Select the “Del” checkbox and then click the “Del” button to remove URL items
from the list.
Security Level
This page allows you to configure the firewall level. The firewall has three levels: Low, Medium
and High.
Figure 3-28: Security Level
Parameter
Description
Firewall Level
Low: Protects nothing.
Medium: Denial of Service protections.
High: Forbid ICMP Input, Forbid Port Scan, and Denial of Service protections.
DoS Protection
This page allows you to enable/disable the DoS protection function
Figure 3-29: DoS Protection
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This page allows you to configure the MAC filter. The MAC filter is different from the URL filter
in that it is nothing to do with the WAN connection mode. When packets are input into the
LAN port, the packets will be dropped or accessed depending on the MAC filter rules.
Figure 3-30: MAC Filter
Parameter
Description
MACAddress Filter
Disable: Disable MACFilter
Enable: Enable MACFilter
Filter Mode
Black List: MAC Addresses in the list are forbidden, all others can be accessed.
White List: MAC Addresses in the list can be accessed, all others are forbidden.
MAC Address
Input the MAC address and click the “Add” button to add a MAC address to the
table.
Select the “Del” checkbox and then click “Del” button to remove a MAC address
from the table.
This page is used to configure port filters. Port filters include many kind of filters such as the
MAC filter, IP filter, protocol filter, and port filter.
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Figure 3-31: Port Filter
Parameter
Description
Filter Global Settings
Port ID
Select the port you want to configure
Filter Mode
Black List: Items in the list are forbidden, all others can be accessed.
White List: Items in the list can be accessed, all others are forbidden.
Filter Rule Settings
Port ID
Select the port you want to configure rules for.
Filter Direction
Ingress: Packet ingress for the port will be filtered by the rule.
Egress: Packet egress for the port will be filtered by the rule.
BOTH: Packets of both directions will be filtered by the rule.
Select Filter Type
Select the items you want to configure a rule for.
Ethernet Type
Select which Ethernet type you want to configure in the rule.
Src MAC
Input the source MAC address you want to configure in the rule.
Dst MAC
Input the destination MAC address you want to configure in the rule.
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Src IP
Input the source IP address you want to configure in the rule.
Dst IP
Input the destination IP address you want to configure in the rule.
Protocol
Input the protocol you want to configure in the rule.
Src Port
Input the source port you want to configure in the rule.
Dst Port
Input the destination port you want to configure in the rule.
Notice: When port filter mode changes to white list, you should configure two rules: One rule
for ingress direction and one rule for egress direction.
Eg: Port_1 filter mode has changed into white list.
Here two rules have been configured (one for ingress and one for egress). The MAC address is
the computer’s MAC address. In this way, the computer can access the equipment via port 1.
ALG
This page shows ALG settings such as h.323, SIP, RTSP, IPSEC, FTP, and L2TP.
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Figure 3-32: ALG
DMZ
This page allows you to configure the DMZ server.
Figure 3-33: DMZ
Virtual Server
This page allows you to configure a virtual server. You should create a WAN connection with
NAT function enabled before you configure the virtual server. After you click the “Add”
button, you will see the page shown in Figure 3-32.
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Figure 3-34: Virtual Server
You can select the “Remove” checkbox and then click the “Remove” button to remove service
items from the service table.
Figure 3-35: Virtual Server
Parameter
Description
Use Interface
Select a WAN connection with NAT function enabled.
Service Name
Select a service you want to add to the virtual server.
Server IP Address
Input an internal server IP address.
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This page is used to enable UPNP.
Figure 3-36: UPNP Settings
General Settings
This page allows you to configure VoIP general settings.
Figure 3-37: VoIP General Setting
Parameter
Description
Interface Name
Select a WAN connection that includes VoIP service.
Region
Select the region.
Proxy Server
Enter the IP address or domain name of the SIP proxy server.
External Proxy Server
Enter external proxy server address. If the main proxy server is down, the
equipment will send the signal to an external proxy server.
Registering Server
Enter the IP address or domain name of the SIP server address.
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Port
Enter the signal port of the server. The range is 1 to 65535. The default
port is 5060.
Enable
Enable: Enable phone 1 or phone 2 VoIP function.
Disable: Disable phone 1 or phone 2 VoIP function.
Phone Number
Enter the display name as it should appear on caller ID.
Username
Enter the registration ID of the user with the registrar.
Password
Enter the password used for authentication with the registrar.
ptime Settings
Select the packing time you want to set.
This page shows the VoIP WAN connection. Service mode must contain VoIP.
Figure 3-38: VoIP WAN Connection Setting
VoIP Advanced
This page shows advanced VoIP settings.
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Figure 3-39: VoIP Advanced Settings (1)
Parameter
Description
SIP Transport Protocol
Select the SIP transport protocol: UDP or TCP.
Enable T38 Fax
Enable T38 mode.
Enable Echo Canceller
Enable echo canceller.
Dial Plan
Default is:
00x.|0[1-9]x.|[1-9]x.|ExxFx.F|FxxF|E54ExxxxxF|ExxExxsxxxxxsx
.F|ExxExxExxxxxxxxF|FxxF|EExx|FxxExxF|ExxF|EExxExxxxEx
xxxxxxxF|FExxExxxxExxxxxxxxF|FF|ExxExxxxF|FExx|ExxEx.F|
ExxEx.Ex.F|E98x.|E5s.|F54ExxxxxF
DTMF Mode
DTMF type: Refers to the transfer mode of users pressing buttons while a voice
call is active. It can be set as 3 modes: In-Band, RFC2833, and INFO message. If
the mode is set as In-band transport, the signal from pressing buttons will be
transferred along with the voice signal. If the mode is set as INFO message, the
signal from pressing buttons will be transferred in the signaling. Note that the
INFO message mode only supports nonfast-connections.
Outgain
Select outgain value.
Ingain
Select ingain value.
SIP Register Interval
Set the SIP register internal value, default value is 1000.
Register Interval
Set the register internal value, default value is 2.
Dial Tone Duration
Set the off-hook dialing expire time, default value is 10 (range: 10 s to 20 s).
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Short Digit Timer
Set the short digit timer value, default value is 5 (range: 4 s to 30 s).
Busy Tone Duration
Set the busy tone duration, default value is 40 (range: 30 s to 180 s).
Howler Tone Duration
Set the howler tone duration, default value is 60 (range: 30 s to 180 s).
Ring Back Tone Duration
Set the ring back tone duration, default value is 60 (range: 30 s to 120 s).
Ring Max Duration
Set the ringing duration, default value is 60 (range: 30 s to 120 s).
Call Wait Duration
Set the call wait duration, default value is 12 (range: 12 s to 30 s).
Codec Priority Settings
This parameter sets the ITU-T coding standard of voice calls. The coding
technology supported by this equipment is G.711 A law, G.711 Mu law, G.723.1,
G.729, and so on. Users can choose one of several coding modes, but one of
those modes must be chosen as the priority.
Figure 3-40: VoIP Advanced Settings (2)
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Parameter
Description
Call Addition Functions
Set call wait, call conference, warm line, and several call forward modes.
RTP Transfer Setting
Set audio port and T38 port for the two lines.
IGMP SNOOPING
This page allows you to enable or disable the IGMP Snooping function.
Figure 3-41: IGMP Snooping Setting
IGMP PROXY
This page allows you to enable IGMP proxies for a specified WAN connection.
Figure 3-42: IGMP PROXY Setting
This page allows you to enable IGMP proxies for a specified WAN connection.
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Figure 3-43: CATV Setting
This page allows you to configure MAC aging time as well as the MAC address limited.
Figure 3-44: MAC Limited Setting
MLD SNOOPING
This page allows you to enable or disable the MLD snooping function for IPv6, just like the
IGMP snooping function for IPv4.
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Figure 3-45: MLD SNOOPING Setting
MLD PROXY
This page allows you to enable MLD proxies for IPv6, just like the enable IGMP proxy fuction
for IPv4.
Figure 3-46: MLD PROXY Setting
Family Storage
This page allows you to build a FTP server.
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Figure 3-47: Family Storage
IPTV
This page allows you to configure IPTV settings for route mode WAN connections.
Figure 3-48: IPTV Setting
This page allows you to change username or password. There are two levels for accounts:
admin and user.
The admin account is able to access and modify all settings of the HGU.
The user account can only be used to view configurations, statuses, and configure limited
parameters such as enable wireless, modify SSID name, configure filter, firewall, reboot HGU,
etc.
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Figure 3-49: User manage
Device Reboot
This page allows you to reboot the device. The process of rebooting will take several minutes.
Figure 3-50: Device reboot
Update Image
This page allows you to update the software of the device. You can click the “browse” button
to select the software you want to update and then click the “Update Software” button to
update the image.
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Figure 3-51: Update image
USB Backup
This page allows you to back up a configuration file to USB storage.
Figure 3-52: USB backup
Configure Manage
This page allows you to back up and restore the configuration settings of a router.
Figure 3-53: Configure manage
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Load Default
This page allows you to restore the device to default settings. You can click the “Load Default”
button to restore the factory settings of the device. After being restored, it will restart
automatically.
Figure 3-54: Load default
Log
This page allows you to set up log level, display level, etc.
Figure 3-55: Log settings
Parameters
Description
Log Level
Log record level. Includes Emergency, Alert, Critical, Error, Warning,
Notice, Informational, and Debugging.
Display Level
Log display level. Includes Emergency, Alert, Critical, Error, Warning,
Notice, Informational, and Debugging.
Mode
Local: Log will be saved locally.
Remote: Log will be sent to remote specific host.
Both: Log will be saved locally and sent to remote specific host.
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Log Info
This page allows you to view and clear the log information.
Figure 3-56: Log Info
This page shows about the maintenance. Click the "End of maintenance" button, the new
data will automatically be reported to the server.
Figure 3-57: Maintain
This page shows information about the line diagnosis. You can click the “Re-diagnose” button
to refresh the status.
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Figure 3-58: Line diagnose
This page shows information about the ping test. You can diagnose the connection status
between the HGU and other devices.
Figure 3-59: PING diagnose
Parameters
Description
Interface
Select the interface you want to test.
Destination IP or Host Name
Input the destination IP you want to ping.
Use IP type
IPv4: Use IPv4 protocol.
IPv6: Use IPv6 protocol.
This page shows information about the tracert diagnosis.
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Figure 3-60: Tracert diagnosis
Note
Do not start a trace route test when the trace route is in running status.
This page shows information about the manual send inform test.
Figure 3-61: Inform reported
The Help tab displays information for HGU display instructions and prompts in each web UI.
Figure 3-62: Help information
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There are two configuration methods for internet service: bridge mode and route mode.
1. HGU works on bridge mode, service VLAN is 9. Users access the Internet via LAN port 1.
2. HGU works on route mode, service VLAN is 10. HGU receives IP address via DHCP.
Before configuring, make sure the HGU has been successfully registered and authorized.
Connect PC to one of the HGU’s LAN ports with a twisted cable.
Bridge Mode for Internet Service
3. Add a WAN connection
Choose “Network > Internet > Internet” in the navigation menu. Add a bridge mode WAN
connection with the following parameters:
Mode is bridge.
Enable VLAN and VLAN mode is transparent.
Service mode is OTHER.
Bind port 1.
Keep other parameters default.
Figure 4-1: Add a bridge WAN connection
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1. Configure LAN port
Choose “Network > Internet > LAN VLAN” in the navigation menu. Enable VLAN mode of
LAN1, received VLAN is 0 and translation VLAN is 9.
Figure 4-2: LAN VLAN settings
2. Access the internet
Connect PC to LAN 1 port. After receiving an IP address from a DHCP server in the network,
the PC can access the Internet.
Route Mode for Internet Service
1. Add a WAN connection
Choose “Network > Internet > Internet” in the navigation menu. Add a route mode WAN
connection using the following parameters:
Protocol mode is IPv4.
Choose DHCP.
NAT function is checked.
Enable VLAN with VLAN ID as 10.
Service mode is INTERNET.
Bind port 1.
Keep other parameters default.
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Figure 4-3: Add a route WAN connection
2. Configure LAN port
You should disable the VLAN mode of port 1.
Figure 4-4: LAN VLAN settings
3. Access the Internet
Connect PC to LAN port 1. The PC receives an IP address from the HGU and the HGU receives
an IP address from a DHCP server in the network. The PC can then access the internet.
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Note
Usually, VLAN mode for bridge WAN connections is transparent.
There are two methods for IPTV service, IGMP snooping and IGMP proxy. You must enable
IGMP proxy when the HGU is working in route mode.
1. HGU works in bridge mode for IPTV service, VLAN is 20.
2. HGU works in route mode for IPTV service, VLAN is 30.
Before configuring, make sure the HGU has been successfully registered and authorized.
Connect PC to one of the HGU’s LAN ports with a twisted cable.
Bridge mode for IGMP
1. Add a WAN connection
Choose “Network > Internet > Internet” in the navigation menu. Add a bridge mode WAN
connection using the following parameters:
Enable VLAN with VLAN mode as transparent.
Service mode is OTHER.
Bind port 2.
Keep other parameters default.
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Figure 4-5: Add a bridge WAN connection
2. Configure LAN port
Choose “Network > Internet > LAN VLAN” in the navigation menu. Enable VLAN mode of port
2. Received VLAN ID is 0 and translation VLAN ID is 0.
Figure 4-6: Enable LAN VLAN
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Choose “Network > Internet > Multicast LAN VLAN” in the navigation menu. Enable VLAN
mode of LAN 2. Received VLAN is 0 and translation VLAN is 20.
Figure 4-7: Configure multicast VLAN
3. Enable IGMP snooping
Choose “Application > IGMP > IGMP SNOOPING” in the navigation menu. Check the box for
IGMP snooping. IGMP snooping is checked by default. It will not be mentioned in previous
examples.
Figure 4-8: Enable IGMP snooping
4. Join multicast group
User sends an IGMP report message through LAN port 2. Report messages don’t have a VLAN
tag.
Route Mode for IGMP
5. Add a WAN connection
Choose “Network > Internet > Internet” in the navigation menu. Add a route mode WAN
connection using the following parameters:
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Mode is Route.
Protocol mode is IPv4.
Choose DHCP (Provided by ISP).
NAT function is checked.
Enable VLAN and VLAN ID is 30.
Service mode is INTERNET.
Bind port 3.
Keep other parameters default.
Figure 4-9: Add a route WAN connection
6. Enable IGMP proxy
Choose “Application > IGMP > IGMP PROXY” in the navigation menu. Choose the relevant
WAN connection and enable IGMP proxy.
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Figure 4-10: Enable IGMP proxy
7. Configure LAN port
It is not necessary to configure any VLANs for LAN ports when the HGU works in route mode
for IGMP, so you should disable the VLAN mode of LAN 3.
Figure 4-11: LAN VLAN settings
Figure 4-12: Multicast LAN VLAN settings
8. Join multicast group
User sends an IGMP report message through LAN port 3 after they receive an IP address from
the HGU.
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HGU supports the SIP protocol for VoIP service. This example introduces how to configure
VoIP service through the web interface.
HGU works in route mode. Its IP address is 192.168.3.199, VLAN ID is 100. The SIP server is
192.168.3.19, proxy server is 192.168.3.19.
Phone numbers are 88880001 and 88880002. Usernames and their passwords are the same
as the phone numbers.
Before configuring, make sure the HGU has been successfully registered and authorized.
Connect PC to one of the HGU’s LAN ports with a twisted cable.
1. Add a WAN connection
Choose “Network > Internet > Internet” in the navigation menu. Add a route mode WAN
connection using the following parameters:
Protocol mode is IPv4.
Static IP address.
Enable VLAN with VLAN ID as 100.
IP address is 192.168.3.199.
Subnet mask is 255.255.255.0.
Default gateway is 192.168.3.1.
DNS is 192.168.1.1.
Service mode is VoIP.
Keep other parameters default.
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Figure 4-13: Add a route WAN connection
2. Configure VoIP general parameters
Choose “Application > VoIP > General settings” in the navigation menu. Set up VoIP using the
following parameters:
Interface Name is the WAN connection for the VoIP you have added.
Choose which region the VoIP service is used for. Different regions have different dial tones, ring
tones, etc.
Proxy server and registering server are both 192.168.3.19. Protocol ports are both 5060.
Enable phone 1 and phone 2. Input phone numbers, usernames, and passwords.
Select a suitable packing time, default value is 20 ms.
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Figure 4-14: VoIP general settings
3. Look up register status
Choose “Status > VoIP Info > VoIP Info” in the navigation menu. You can use the VoIP service
once the Registering status is successful.
Figure 4-15: VoIP registering status
This example introduces how to achieve internet service and IPTV service at the same time.
1. HGU uses route mode for internet service and bridge mode for IPTV service.
LAN 1 is used for internet service, VLAN is 10. LAN 2 is used for IPTV service, including
VOD (unicast) and multicast. VOD VLAN is 1000 and multicast VLAN is 1100.
2. HGU uses route mode for internet service and IPTV service.
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LAN 1 is used for Internet service, VLAN is 11. LAN 2 is used for IPTV service, including VOD
(unicast) and multicast. VOD VLAN is 11 and multicast VLAN is 22.
Before configuring, make sure the HGU has ben successfully registered and authorized.
Connect PC to one of the HGU’s LAN ports with a twisted cable.
Route and Bridge Mode for Mixed Service
1. Add WAN connections
Choose “Network > Internet > internet” in the navigation menu. Add a route mode WAN
connection using the following parameters:
Protocol mode is IPv4.
Choose DHCP. (Provided by ISP)
Enable VLAN with VLAN ID as 10.
Service mode is INTERNET.
Bind port 1.
Keep other parameters default.
Figure 4-16: Add a route mode WAN
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Add a bridge mode WAN connection. Enable VLAN with transparent mode. Service mode is
OTHER. Bind port 2.
Figure 4-17: Add a bridge mode WAN
2. Configure LAN VLAN
Choose “Network > Internet > LAN VLAN” in the navigation menu. Disable VLAN mode of LAN
1.
Figure 4-18: Set VLAN for LAN1
Set VLAN as 1000 for VOD service in LAN 2. Received VLAN is 0 and translation VLAN is 1000.
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Figure 4-19: Set VLAN for LAN2
3. Configure LAN multicast VLAN.
Choose “Network > Internet > Multicast LAN VLAN” in the navigation menu. Set multicast
VLAN as 1100 for LAN2. Received VLAN is 0 and translation VLAN is 1100.
Figure 4-20: Set multicast VLAN for LAN2
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4. Access the Internet
Connect PC to LAN port 1. The PC receives an IP address from the HGU and the HGU receives
an IP address from a DHCP server in the network. The PC can then access the internet.
5. Watch IPTV
After the STB receives an IP address from your ISP via DHCP, you can watch IPTV.
Route Mode for Mixed Service
1. Add WAN connection
Choose “Network > Internet > internet” in the navigation menu. Add a route mode WAN
connection using the following parameters:
Protocol mode is IPv4.
Choose DHCP (Provided by ISP).
Enable VLAN and VLAN ID is 11.
Service mode is INTERNET.
Bind port 1 and port 2.
Keep other parameters default.
Figure 4-21: Add a route mode WAN connection
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2. Enable IGMP proxy
Choose “Application > IGMP > IGMP PROXY” in the navigation menu. Choose the relevant
WAN connection and enable IGMP proxy.
Figure 4-22: Enable IGMP proxy
3. Configure public multicast VLAN
Choose “Application > Other > IPTV” in the navigation menu. Choose the relevant WAN
connection and set public multicast VLAN as 22.
Figure 4-23: Configure public multicast VLAN
4. Configure LAN VLAN
Choose “Network > Internet > LAN VLAN” in the navigation menu. Disable VLAN mode of LAN
1.
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Figure 4-24: Configure VLAN of LAN 1
Disable VLAN mode of LAN 2.
Figure 4-25: Configure VLAN of LAN 2
5. Configure LAN multicast VLAN
Choose “Network > Internet > Multicast LAN VLAN” in the navigation menu. Disable multicast
VLAN of LAN 2.
Figure 4-26: Configure multicast VLAN of LAN 2
6. Access the internet
Connect PC to LAN port 1. The PC receives an IP address from the HGU and the HGU receives
an IP address from a DHCP server in the network. The PC can then access the internet.
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7. Watch IPTV
After STB receives an IP address from your ISP via DHCP, you can watch IPTV.
LAN 1 is used for Internet service, VLAN is 10.
LAN 2 is used for IPTV service, including VOD(unicast) and multicast, VLAN both are 1100.
VoIP VLAN is 100, VoIP IP address is 192.168.3.199, and SIP server is 192.168.3.19. The proxy
server is 192.168.3.19 as well.
Username and password of SIP account 1: 88880001, 88880001; Account 2: 88880002,
88880002.
Before configuring, make sure the HGU has been successfully registered and authorized.
Connect PC to one of the HGU’s LAN ports with a twisted cable.
1. Add WAN connection
Choose “Network > Internet > Internet” in the navigation menu. Add a route mode WAN
connection for internet service using the following parameters:
Protocol mode is IPv4.
Choose PPPoE.
NAT function is checked.
Enable VLAN and VLAN ID is 10.
Service mode is INTERNET.
Bind port 1.
Keep other parameters default.
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Figure 4-27: Add a WAN connection for Internet service
Add a bridge mode WAN connection for IPTV service. Enable VLAN with transparent mode.
Service mode is other. Bind LAN 2.
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Figure 4-28: Add a WAN connection for IPTV service
Add a route mode WAN connection for VoIP service. Choose IPv4 and static. Input the IP
address, mask, gateway, DNS etc. Enable VLAN, VLAN ID is 100. Service mode is VoIP.
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Figure 4-29: Add a WAN connection for VoIP service
2. Configure LAN VLAN
Choose “Network > Internet > LAN VLAN” in the navigation menu. Disable VLAN mode of LAN
1.
Figure 4-30: Configure VLAN of LAN 1
Configure VLAN of LAN 2. VLAN ID is 1100, for VOD service.
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Figure 4-31: Configure VLAN of LAN 2
3. Configure LAN multicast VLAN
Choose “Network > Internet > Multicast LAN VLAN” in the navigation menu. Enable VLAN of
LAN 2. Input received VLAN ID with 0 and translation VLAN ID with 1100.
Figure 4-32: Configure multicast VLAN of LAN 2
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4. Configure VoIP general parameters
Choose “Application > VoIP > General Settings” in the navigation menu. Configure VoIP using
the following parameters:
“Interface Name” is the WAN connection that you have added for VoIP in step 1.
“Region” contains many countries or regions. Different regions have their own dial tones, ring
tones, etc.
“Proxy server” and “Registering server” are both 192.168.3.19, port is 5060.
Input phone number, username, and password of each line.
Choose packing time, default is 20ms.
Figure 4-33: VoIP general settings
5. Access the internet
Connect PC to LAN port 1. The PC receives an IP address from the HGU and the HGU receives
an IP address from a DHCP server in the network. The PC can then access the internet.
6. Watch IPTV
After the STB receives an IP address from your ISP via DHCP, you can watch IPTV.
7. Look up register status
Choose “Status > VoIP Info > VoIP Info” in the navigation menu. You can use the VoIP service
once Registering status is successful.
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Figure 4-34: VoIP information
HGU supports wireless access service. This example introduces how to configure WLAN
service when HGU works in Route mode.
1. HGU works in Route mode, HGU receives IP by DHCP mode, VLAN ID is 11.
2. Only enable SSID 1, its name is “xyz”. Network authentication method is WPA-PSK, and
encryption method is TKIP+AES.
Before configuring, make sure HGU has been successfully registered and authorized.
Connect PC to one of the HGU’s LAN ports with a twisted cable.
1. Add a WAN connection
Choose “Network > Internet > Internet” in the navigation menu. Add a bridge mode WAN
connection using the following parameters:
Obtain IP address by DHCP.
Enable VLAN with VLAN ID as 11.
Service mode is INTERNET and bind SSID1.
Keep other parameters default.
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Figure 4-35: Add a route WAN connection
2. Configure WLAN basic parameters
Choose “Network > WLAN > WLAN Basic” in the navigation menu. Enable wireless and modify
SSID1’s name to xyz. For other parameters, just configure the suitable ones if necessary.
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Figure 4-36: WLAN basic settings
3. Configure network authentication
Choose “Network > WLAN > Security” in the navigation menu. Select the SSID, and set up
WPA-PSK for its network authentication method and TKIP+AES for its encryption method.
Enter a password in the passphrase textbox.
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Figure 4-37: WLAN security settings
4. Configure WPS
Choose “Network > WLAN > Security” in the navigation menu. Enable WPS and select Push-
Button for both client and AP.
Figure 4-38: WPS settings
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5. Access the Internet
Search for an SSID named xyz with a laptop. Double-click to connect and enter the correct
password.
If client has WPS function, you can connect the client to AP by pressing the Pair button on the
HGU. When the WPS indicator blinks, press the WPS button on the client simultaneously.
They will connect after a short time.
You can update software image on webpage.
Choose “Management > Device Manage > Update Image” in the navigation menu. Select the
software image file with .w as a suffix, and click the “Update Software” button. The HGU will
restart automatically once it’s been updated. The whole process takes about 2 minutes.
Figure 4-39: Update software
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Q: None of the indicators are lit.
A: (1) Power is off or power adapter is bad.
(2) Indicator LED switch is turned off.
Q: The Los indicator is flashing.
A: (1) There is no optical signal. The fiber might have broken down or the connection is
loose.
(2) Optical power is too low.
(3) The fiber is dusty.
Q: The LAN indicators are not lit.
A: (1) Indicator LED switch is turned off.
(2) The cable broke down or the connection is loose.
(3) The cable type is incorrect or too long.
Q: The FXS indicators are not lit.
A: (1) Indicator LED switch is turned off.
(2) SIP accounts aren’t registered.
Q: PC can’t visit web UI.
A: (1) PC and HGU are not in the same network fragment. By default, LAN IP is
192.168.1.1/24. The default Admin password is “vsONU101”.
(2) The cable broke down.
(3) IP conflict or there is loopback.
Q: User can’t access the internet.
A: (1) PC has set a wrong IP and gateway or the network is bad.
(2) There is loopback or an attack in the network.
(3) Route mode WAN connection doesn’t receive an IP or DNS is disabled.
Q: Customer can’t use the VoIP service.
A: (1) The phone or the wire is damaged.
(2) SIP accounts aren’t registered.
(3) Dial plan is wrong.
Q: HGU stops working after working for some time.
A: (1) Power supply is not working properly.
(2) The device overheats.
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Ascent Communication Technology Ltd
AUSTRALIA
HONG KONG SAR
961 Mountain Highway, Boronia
Unit 9, 12th Floor, Wing Tuck Commercial Centre
Victoria 3155, AUSTRALIA
177 Wing Lok Street, Sheung Wan, HONG KONG
Phone: +61-488 293 682
Phone: +852-2851 4722
CHINA
USA
Unit 1907, 600 Luban Road
2710 Thomes Ave, Cheyenne
200023, Shanghai CHINA
WY 82001, USA
Phone: +86-21-60232616
Phone: +1-203 816 5188
EUROPE
VIETNAM
Pfarrer-Bensheimer-Strasse 7a
15 /F TTC Building, Duy Tan Street, Cau Giay Dist.
55129 Mainz, GERMANY
Hanoi, VIETNAM
Phone: +49 (0) 6136 926 3246
Phone: +84 168 481 8348
WEB: www.ascentcomtec.com EMAIL: [email protected]
Specifications and product availability are subject to change without notice.
Copyright © 2016 Ascent Communication Technology Limited. All rights reserved.
Ver. ACT_AP224S_User_Manual_V1a_Aug_2016
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