Archgard Optima 20-1 Users Installation Operation & Maintenance Manual

Gas Fireplace Insert Room Heater 7116 Beatty Dr Mission, BC V2V 6B4 Canada For use with natural gas or Propane Installer: Please leave this manual with the appliance owner for future reference USERS’ INSTALLATION OPERATION & MAINTENANCE MANUAL WARNING: If the information in this manual is not followed exactly, fire or explosion may result causing property damage, personal injury or loss of life. — Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance. — WHAT TO DO IF YOU SMELL GAS · Do not try to light any appliance. · Do not touch any electrical switch; do not use any phone in your building. · Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions. · If you cannot reach your gas supplier, call the fire department. — Installation and service must be performed by a qualified installer, service agency or the gas supplier. 200-0177 Oct 2003 U C Master Contract: 214018 f i r e - p a r t s . c o m

7 - 8 GAS CONNECTION 9 VENTING INSTRUCTIONS 10 ELECTRICAL CONNECTIONS 11 SURROUND (FACEPLATE) INSTALLATION 12 - 13 GLASS DOOR REMOVAL AND INSTALLATION 14 LOG PLACEMENT 15 - 18 OPERATING INSTRUCTIONS 19 - 20 MAINTENANCE 21 TROUBLESHOOTING 22 - 23 WIRING DIAGRAMS 24 SERVICING 25 - 27 REPLACEMENT PARTS 28 WARRANTY 29 WARRANTY REGISTRATION CARD 31 Patents Pending CAUTION Due to high temperatures, the appliance should be located out of traffic and away from furniture and draperies. Children and adults should be alerted to the hazards of high surface temperature and stay away to avoid burns or clothing ignition. Young children should be carefully supervised when they are in the same room as the appliance. Clothing or other flammable material should not be placed on or near the appliance. Do not operate with cracked or broken glass. Be careful not to strike or slam the glass. Installation and repair must be done by a qualified service person. Any parts removed or opened for servicing of the appliance must be properly replaced prior to operating the appliance. The appliance must be inspected before use and at least annually by a qualified service person. More frequent cleaning maybe required due to excessive lint from carpeting, bedding material, etc. It is imperative that the control compartments, burners and circulating air passageways for the appliance be kept clean. f i r e - p a r t s . c o m

4 INTRODUCTION INTRODUCTION Congratulations on choosing an Archgard fireplace. The Optima 20 is one of the most advanced fireplace insert heaters available. It is solidly designed using the latest technology and manufactured to the highest quality. It is our aim to provide you with an appliance with many trouble-free years of reliable service. Some of the many features are: • Heater Classification The Optima 20 is classified as a heating appliance. Therefore, it has additional safety devices built-in and it can be operated continuously for zone heating. • High Efficiency The Optima 20 has one of the highest efficiencies of any gas fireplace; which means that it is less expensive to operate. • Adjustable Fan Speed Each unit comes complete with a heat activated circulation fan with a fully adjustable speed control. • Adjustable Flame The flame aesthetics and heat output can be adjusted to suit the owner’s liking and heating needs. • Solid Construction The Optima 20 is constructed mainly of 16 and 18 gauge galvanized steel for long life and durability. • Optional Decorative Check with your dealer for a full complement of decorative Accessories accessories to suit your home décor and your tastes, including gold tone louvers and a variety of surround faceplates with optional trims. Please read the manual carefully prior to installation and operation of the appliance. Proper installation, operation and maintenance of the appliance will provide you with many years of enjoyment. f i r e - p a r t s . c o m

5 GENERAL INFORMATION SPECIFICATIONS This appliance is tested and certified to the following US and Canadian gas appliance standards. - ANSI Z21.88a-1998/CSA 2.33a-M98, Vented Gas Fireplace Heater Insert - CAN/CGA-2.17-M91, Gas-Fired Appliances for Use at High Altitudes Please contact Archgard Industries Ltd., if you have any questions regarding the certification of this appliance. APPLIANCE CERTIFICATION INSTALLATION CODES This appliance must be installed by a qualified gas appliance installer. The installation must conform with the local codes or, in the absence of local codes, with the current National Fuel Gas Code, ANSI Z223.1/ NFPA 54, in the US or Installation Code, CAN/ CGA-B149, in Canada. Electrical connections and grounding must conform with local code, or current National Electrical code, ANSI/NFPA No. 70-1987, in the US and in Canada, the current Canadian Electrical Code, CSA C22.1. HIGH ALTITUDE INSTALLATION When installing this appliance beyond 4500 ft. (1372 m) above sea level. The appliance must be properly de-rated and installed according to local codes, in the absence of local codes, with the current National Fuel Gas Code, ANSI Z223.1/ NFPA 54, in the US or Installation Code, CAN/CGA-B149, in Canada. Natural Gas (NG) Propane (LP) Manifold Pressure 1.6-3.5 in. W.C. (0.4-0.9 kpa) 6.3 -10.0 in. W.C. (1.6-2.5kpa) Min. Supply Pressure for Purpose of Input Adjustment 4.5 in. w.c. (1.2 kPa) 11.0 in. w.c. (2.8 kPa) Orifice Size #41 DMS (2.44 mm dia.) #54 DMS (1.40 mm dia.) Nominal Input Rating 16,000 - 24,000 BTU/hr (4.6 - 7 kW) 16,800 - 24,000 BTU/hr (4.9 - 7 kW) Output (Fan On) @ Max. Rating 19,500 BTU/hr (5.7 kW) 18,800 BTU/hr (5.5 kW) Output (Fan Off) @ Max. Rating 18,500 BTU/hr (5.4 kW) 17,700 BTU/hr (5.2 kW) Altitude 0-4500 ft (0 - 1372 m) 0-4500 ft (0 - 1372 m) Primary Air Opening 3/16 in. (5 mm) 1/4 in. (6 mm) f i r e - p a r t s . c o m

6 APPLIANCE DESCRIPTION TOP VIEW FRONT VIEW LOG SET BRICK PANELS BOTTOM GRILL GLASS DOOR TOP GRILL SLIDING FLUE CONNECTOR ON-OFF SWITCH SPILL SAFETY SWITCH f i r e - p a r t s . c o m

7 A 24 1/4” (622 mm) B 16” (406 mm) C 11 3/8” (289 mm) D 14” (356 mm) With overside steel surround E 38” (965 mm) F 24 3/4” (629 mm) G 16 3/8” (416mm) H 17 7/8” (454 mm) I 19 3/4” (502 mm) J 1 1/2” (38 mm) K 5 5/8” (143 mm) E 44” (1118 mm) F 27 1/2” (699 mm) With standard aluminum surround Flue Collar - 4” (102 mm) diameter DIMENSIONS AND CLEARANCES MINIMUM FIREPLACE DIMENSIONS 18” (460 mm) 25 1/2” (686 mm) 14” (356 mm) 18” (584 mm) SIDE VIEW TOP VIEW APPLIANCE DIMENSIONS f i r e - p a r t s . c o m

8 DIMENSIONS AND CLEARANCES Cont... CLEARANCES TO COMBUSTIBLES TOP VIEW SIDE VIEW Clearances to Faceplate 1-1/2” (38mm) 1-1/2” (38mm) Combustible mantle allowed in shaded area. Mantle extension maybe increased 1” (25mm) for each additional 1” (25mm) increase in clearance height. Sidewalls or Mantle Supports 6” (152 mm) Minimum Height From Bottom of Appliance with a 6” (152mm) Mantel: 34-1/2” (876 mm) WARNING: Failure to position the parts in accordance with these diagrams or failure to use only parts specifically approved with this appliance may result in property damage or personal injury. Note: If mantle projection is other than 6” (152mm) Minimum height from bottom of appliance using a: 5” (127mm) mantel: 33-1/2” (850mm) 4” (100mm) mantel: 32-1/2 ” (825mm) CAUTION: This appliance is designed for use in any masonry or factory-built wood burning fireplace. It cannot be enclosed by combustible material and used as a built-in gas fireplace without purchasing a zero-clearance kit. Part # ZC-KIT. f i r e - p a r t s . c o m

9 GAS CONNECTION PRECAUTIONS This appliance must be installed by a qualified gas installer and the installation must conform to the installation codes. This appliance needs fresh air for safe operation and must be installed so there are provisions for adequate combustion and ventilation air. Provide adequate clearance around air openings of the appliance. Never obstruct front openings. Provide adequate clearances for proper operation and servicing of the appliance. This appliance must be properly connected to a venting system and must not be connected to a chimney flue serving a separate solid fuel burning appliance. GAS CONNECTIONS Have your gas supplier or a qualified gas fitter run a gas supply line into the fireplace. The line must be properly sized and fitted according to the installation codes. Immediately upstream of the supply connection, the fitter shall provide an accessible manual shut-off valve and a 1/8 NPT plugged tapping accessible for connection to a test gauge. CAUTION: The appliance and its individual shutoff valve must be disconnected from the gas supply piping system during any pressure-testing of that system at test pressures in execss of 1/2 psig (3.5 kPa). The appliance must be isolated from the gas supply piping systm by closing its individual manual shutoff valve during any pressure-testing of the gas supply piping system at test pressures equal to or less than 1/2 psig (3.5 kPa). Failure to do so will damage the appliance’s gas valve. Such damage is not covered by the manufacturer’s warranty. Natural Gas Pressure Settings: The inlet supply or line pressure must be a minimum of 4.5” wc (1.1 kPa) and a maximum of 8” wc (2 kPa). The orifice has a #41 DMS drill size. ELEVATION INPUT RATING 0-4500 ft. (0-1372 m) 24,000 BTU/hr (7,000 watts) 4500 ft. (1372 m) + 24,000 BTU/hr (7,000 watts) less 4% per 1000 ft. (300 m) or reduce manifold pressure by 0.25” wc (0.06 kPa) per 1000 ft. (300m) Propane Pressure Settings: The inlet supply or line pressure must be a minimum of 11” wc (2.8 kPa) and a maximum of 14” wc (3.5 kPa). The orifice has a #54 DMS drill size. ELEVATION INPUT RATING 0-4500 ft. (0-1372 m) 24,000 BTU/hr (7,000 watts) 4500 ft. (1372 m) + 24,000 BTU/hr (7,000 watts) less 4% per 1000 ft. (300m) or reduce manifold pressure by 1” wc (0.25 kPa) per 1000 ft. (300m) NOTE: THE INPUT RATING SHOULD ALWAYS BE CHECKED WHEN FIRST RUNNING THIS APPLIANCE. To do this, reduce the background flow rate, time the meter, light the fireplace and, after fifteen (15) minutes of operation, take another reading. Check with your gas supplier for the gas BTU content at your elevation. Input is the rate of flow multiplied by the heating value of the gas (cubic feet/hour x BTU per cubic feet). If the clocked input rate is incorrect, check that the supply pressure and manifold pressures are close to those specified on page 5. (Remember to close pressure tap test ports). Before connecting the appliance to the gas supply line, double check that the appliance you have purchased is designed for the gas type you are using. The gas type markings are located on the certification label and also on the appliance’s gas valve. Adequate clearance for proper installation and checking of the gas connections must be provided. All gas connections must be checked for gas leaks. f i r e - p a r t s . c o m

10 Before starting, check the condition of the chimney. If necessary, have it cleaned of any soot or creosote. The appliance is equipped with a vent safety shutoff system and a safety control system designed to protect against improper venting of combustion products. The appliance will function for short periods and shut down the pilot light if it is not connected to a proper venting system that is a minimum of 10ft (3m) high, or if there are blockages in the vent. WARNING: Operation of this heater, when not connected to a properly installed and maintained venting system that is a minimum of 10ft (3m) high, or tampering with the vent shut-off system, can result in carbon monoxide (CO) poisoning and possible death. This appliance must not be connected to a chimney flue serving a separate solid fuel burning appliance. The draft hood opening behind the top louvers must not be obstructed in any way. The appliance may be vented using 4 in. diameter aluminum or stainless steel flexible gas flue liner running inside a masonry chimney or the flue of the factory-built fireplace and must be a minimum of 10ft (3m) high. The vent system must be properly terminated with an approved vent cap. This cap must be sealed to the liner with a silicone-type high temperature sealer. The liner must form a complete connection from the flue collar to the vent cap. Follow the vent component manufacturer’s instructions. Also check with local gas authorities for proper venting methods and procedures. It is also necessary to seal any gaps around the vent cap and the existing masonry chimney opening with suitable mortar mix cement. The appliance has a detachable flue connection plate for ease of installation. (see page 13). A 45° adapter is available if the vertical orientation of the outlet is difficult to use (Part# FAE-25). WARNING: Maximum distance between front of unit and front of flue pipe is 15 1/2” After the flexible gas liner has been properly installed in the fireplace, attach the collar of the connector pate to the liner with screws or a clamp. Before placing the appliance into the fireplace, check the hearth of the fireplace to see if it is clean and level with the front of the fireplace. If it is not, measure the depth of the hearth. Loosen the three screws of the leveling “L” bracket at the back of the appliance. Lower it to the measurement obtained and tighten the screws. VENTING VENTING INSTRUCTIONS f i r e - p a r t s . c o m

11 ELECTRICAL CONNECTIONS ELECTRICAL CONNECTIONS The Optima 20 comes complete with an electrical cord and plug already installed. If you need to run an electrical lead to the appliance instead, follow the instructions listed below. Have a qualified electrician run a set of 120VAC supply lines to the lower left side of the fireplace before installing the appliance. There should be 18” (460mm) of the supply line free for ease of connection to the appliance. Connect the electrical supply line to the appliance at the same time the gas line is being connected to the appliance. Flip open the bottom grill and undo the 2 screws holding the control panel. Run the lines into the left side of the appliance through the conductor clamp. Run the lines through the conductor clamp on the controller box. Connect the ‘live’ (black) supply conductor to the free black conductor from the speed controller with a marrette type wire connector. Connect the ‘neutral’ white supply conductor to the free white conductor from the convection fan with a marrette type wire connector. Connect the ‘ground’ (green or bare) conductor to the ground screw formerly used by the cord and plug. Replace the control panel and fasten with the 2 screws. MOT SPEED CONTROL 110F (43ºC) N.O. THERMAL SNAP SWITCH CONVECTION BLOWER LINE GROUND NEUTRAL SIDE OF GAS FIREPLACE 120 VAC white black SPEED CONTROL LINE GROUND NEUTRAL 110F (43ºC) N.O. THERMAL SNAP SWITCH CONVECTION BLOWER f i r e - p a r t s . c o m

12 SURROUND INSTALLATION Fig. 2 Sliding Flue Connector On/Off Rocker Switch Gas Inlet side and power cord outlet SURROUND INSTALLATION INSTRUCTIONS for ESK, DSK & LSK CAUTION: Only Trim kit(s) supplied by the manufacturer shall be used in the installation of this appliance. Make sure the gas and electrical lines are properly connected to the appliance. Slide the unit into the fireplace and slide the excess flue liner material back onto the chimney. Before the appliance is fully recessed into the fireplace attach the sur- round onto the appliance. The return flange on the side of the surround fits on the inside of the mounting rails on the appliance. Attach the surround to the appliance at the locations shown with the four (4) screws provided. Then finish with the wiring connection to the on/off switch on the side of the trim. Now fully “seat” the unit into its final position. 1. Using the trim clips provided, join the left side trim (which has notch cut for rocker switch) to the top trim as shown in (Fig.1). Repeat with the right side trim. 2. Peel the backing from the sticky tape, then slip the assembled trim over the surround. 3. Locate the rocker (on/off) switch (with the ON side up) and push it in the notch located on the left side. 4. Remove the coiled wires from the left side of the firebox and connect it to the rocker switch tabs. 5. The switch wires have crimped connections that are factory installed. Simply connect the crimped con- nections to the on/off (rocker) switch located on the surround. Fig. 1 Trim Instructions for the Surround for the DSK, ESK & LSK Surround SCREW LOCATIONS SCREW LOCATIONS ADJUSTABLE MOUNTING BRACKET: To adjust the mounting bracket, place the surround, finished side down, on a clean surface. On the mounting bracket, you will see two screws attached to each bracket. Back out the screws enough to allow the bracket to move to the desired position and re-tighten the screws on the bracket. ADJUSTABLE MOUNTING BRACKET(S) f i r e - p a r t s . c o m

13 SPILL SWITCH: The spill switch is located in a critical location to shut off the appliance in the event the draft is insufficient. It is located above, and in front of, the draft hood. Do not tamper with its location. In the event of insufficient draft, the heat from the venting gases shuts off the pilot flame. WARNING: Under no circumstances should this switch be jumped or by-passed SURROUND INSTALLATION Cont... SWITCH WIRING ON-OFF SWITCH WIRE CLIP GROMMET SPILL SAFETY SWITCH SLIDING FLUE ADAPTER SLIDING FLUE ADAPTER FLUE PULL AND FASTENING BAR SCREW HERE AFTER INSTALLATION AND CUT OFF EXCESS BAR WARNING: Maximum clearance between front of unit and front of flue pipe is 15 1/2” 9” to 15 1/2” f i r e - p a r t s . c o m

14 GLASS DOOR WARNING: Do not attempt to remove the glass door when the appliance is hot. Removing the Glass Door Release the two latches underneath the door. Lift out the bottom of the door and lift the whole door assembly up and off the two locating tabs at the top of the door assembly. Replacing the Glass Door The reverse procedure of Removing the Glass Door. FLAT DOOR REMOVAL & INSTALLATION LOCATING TABS (UPPER LOUVERS REMOVED) f i r e - p a r t s . c o m

15 LOG PLACEMENT After opening the log set package, inspect the logs to ensure that no damage has occurred inside the package. Please report any damage immediately to your Archgard dealer. Gas and vent connection should be made before installing the logs on the steel burner. NOTE: Improper placement of logs may cause sooting on the internal parts and glass. Do not use broken or damaged logs. Carefully place the ember chunks on top of the burner. DO NOT cover the entire surface of the burner. DO NOT allow embers to obstruct the burner ports. Use embers sparingly when using PROPANE fuel. WARNING: Failure to position the parts in accordance with these diagrams, or failure to use only parts specifically approved with this appliance, may result in property damage or personal injury. Shown below are the pins that will hold each log in place. LOG # 4 LOG # 3 LOG # 2 LOG # 1 Embers and Coals f i r e - p a r t s . c o m

16 LOG PLACEMENT Cont... Step 1. Locate Log #1 (bottom of log will be stamped with 09) and place it on the steel pin. Refer to page 15 for corresponding pin locations. Step 2. Locate Log #2 (bottom of log will be stamped with 15) and place it on the steel pin. Refer to page 15 for corresponding pin locations. LOG # 1 LOG # 2 f i r e - p a r t s . c o m

17 LOG PLACEMENT Cont... Step 3. Locate Log #3 (bottom of log will be stamped with 74) and place it on the steel pin. Refer to page 15 for corresponding pin locations. Step 4. Locate Log #4 (bottom of log will be stamped with 13) and place it on the steel pin. Refer to page 15 for corresponding pin locations. LOG # 4 LOG # 3 f i r e - p a r t s . c o m

18 LOG PLACEMENT Cont... LOG # 3 LOG # 4 LOG # 2 LOG # 1 LOG # 5 Item # Item Description Qty Unit 310-0109 Ceramic Fiber Log # 1. 1 EACH 310-0015 Ceramic Fiber Log # 2. 1 EACH 310-0074 Ceramic Fiber Log # 3. 1 EACH 310-0013 Ceramic Fiber Log # 4. 1 EACH 310-0069 Ceramic Fiber Log # 5. 1 EACH Step 5. Locate Log #5 (bottom of log will be stamped with 69) and place it on the steel pin. Refer to page 15 for corresponding pin locations. f i r e - p a r t s . c o m

19 OPERATION INSTRUCTIONS FOR YOUR SAFETY, READ BEFORE LIGHTING This appliance has a pilot which must be ignited using the sparker located next to the appliance valve controls. When lighting the pilot, follow the start-up procedures exactly. Do not use this appliance if any part has been under water. Immediately call a qualified service technician to inspect the appliance and to replace any part of the control system and any gas control which has been under water. Use only your hand to push in or turn the gas control knob. Never use tools. If the knob will not push in or turn by hand, do not try to repair it. Call a qualified service technician. Force or attempted repair may result in a fire or explosion. BEFORE LIGHTING, smell all around the appliance area for gas. Be sure to smell next to the floor, because some gases are heavier than air and will settle on the floor. IF YOU SMELL GAS, follow the instruction on the front cover of this manual. A. B. C. D. INITIAL OPERATION • Check that the appliance is properly vented and connected to the gas supply • Check that the logs and branches are properly placed • Check that all external parts, such as grills, door and faceplate are properly attached and fastened • Check that there are no finger prints left on gold surfaces as high temperature can bake these prints permanently NOTE: When operated for the first few times, the appliance will emit some odor and fumes. This is due to the heat from the appliance evaporating the oils and solvents used in fabricating the appliance. Close off the room to the rest of the house and open all windows. Keep the room well ventilated as smoke alarm may sound. Run the appliance for at least 4 hours at maximum setting with blower set to “OFF” to allow paint to cure. If smoke alarms are disconnected during this curing time, remember to reconnect them later. WARNING: If you do not follow these instructions exactly, a fire or explosion may result causing property damage, personal injury or loss of life. Do not operate the appliance with the glass front removed, cracked or broken. Replacement of the glass should be done by a licensed or qualified service person. E. This appliance is equipped with a three-prong (grounding) plug for your protection against shock hazard and should be plugged in directly into a properly grounded three-prong receptacle. Do not cut or remove the grounding prong from this plug. f i r e - p a r t s . c o m

20 Set the thermostat, if present, to the lowest level. Press slightly and turn the control knob clockwise �to the OFF position and wait 5 minutes; thus allowing any gases to escape which may have accumulated in the combustion chamber. OPERATION INSTRUCTIONS Cont.. Press and turn control knob counterclockwise � to ON position. Release knob. If pilot should go out, turn the control knob to OFF position and repeat steps 1, 2 and 3. Note: The control valve is equipped with an internal safety interlock. You must leave at “off” position for about 15 seconds before lighting pilot again. Press slightly and turn control knob counterclockwise � PILOT position; depress control knob and light pilot by repeatedly pressing the sparker. Venting of air may take place prior to flow of pilot gases. Once flame is established, hold knob depressed for approximately 60 seconds. AUTOMATIC VALVE START-UP PROCEDURE 1. 2. 3. 4. 5. 7. Turn flame and heat adjustment knob to the desired comfort level from HIGH to LOW. 8. SHUT-DOWN PROCEDURE TO PILOT FLAME To turn off the main burner only, set the thermostat to the lowest setting or turn switch to OFF. Press and turn the knob clockwise �to PILOT position. Press and turn the knob clockwise � to the OFF position. COMPLETE SHUT-DOWN PROCEDURE 6. Turn thermostat to the desired comfort level or turn ON/OFF switch to the ON position. Sparker Control Knob Flame and Heat Adjustment Knob Pilot Adjustment Screw Control indicator Attach on-off switch leads here f i r e - p a r t s . c o m

21 MAINTENANCE CAUTION : Do not conduct maintenance on the appliance while it is operating or while it is still hot. The exterior painted surfaces, glass and gold trims may be cleaned with a soft, non-abrasive cloth and water or a suitable, mild, non-abrasive cleaner. Regularly: • Clean and remove any lint accumulations or debris from the grills and in any combustion and convection air passage ways. • Keep the appliance area free from combustible materials, such as paper, wood, clothing, gasoline and flammable solids, liquids and vapors. • Visually check the height and color of the burner and pilot flames. Every 2 to 3 months: • Remove the glass door and clean the inside of the glass with a soft, non-abrasive cloth and water or a suitable, mild, non-abrasive cleaner. DO NOT CLEAN WHILE HOT. • Carefully remove the logs and gently brush off any loose carbon deposits. This job is best done outside the house, wearing a dust mask.The logs are very fragile, take care not to break them. Do not wash logs with any liquid. While logs are removed, also remove the coals or “embers” and check that all burner openings are not obstructed. It is recommended you use a vacuum cleaner to clean off any dust or lint. • After cleaning, the logs and embers must be replaced as per the instructions in this manual. Once a year, have a qualified service technician: • Completely inspect the appliance and the venting system. • Clean and remove any lint accumulations or debris in the firebox, on the burners, on the pilot, at the primary air opening, on the convection air blower and in any combustion and convection air passage ways. • Check the safety system of the gas valve and the appliance. WARNING: All parts removed or disturbed including guards and grills must be properly replaced after maintenance. Service and repair must be conducted by a qualified service person. If these instructions are not followed, a fire or explosion may result, causing property damage, personal injury or loss of life CLEANING THE APPLIANCE f i r e - p a r t s . c o m

22 TROUBLESHOOTING SYMPTOM ACTION Pilot will not light after pressing the sparker many times. 1. When lighting the appliance for the first time after installation or after servicing, there is air in the gas line. It takes a while for all the air to purge out of the pilot before gas can reach the pilot and ignite. Remove the glass door and try lighting the pilot many times to purge the air. 2. Check to make sure the gas supply to the appliance is turned on and there is adequate gas supply pressure to the appliance. 3. Check for sparks between the spark electrode and the pilot head when the sparker is pressed. If there are no sparks: a. Check for broken or poor connection from the sparker to the electrode. b. Check for the spark shorting or arcing at other locations. c. Check for defective sparker. d. Check for defective spark electrode (cracked ceramic). 4. With the door removed, try lighting the pilot with a match. a. If air is blowing on the flame of the match, hold the control knob in at the ‘PILOT’ setting until all the air is purged out of the line. b. If there is no gas or air coming out of the pilot and there is gas pressure to the appliance, the pilot orifice may be blocked or the gas valve may be defective. 5. Check wiring and connections to spill switch. Pilot will not remain on after being lit. 1. Press the control knob all the way in. 2. Hold the control knob in for a longer period of time. 3. If you are trying to re-light the pilot immediately after you have shut-off the pilot, you have to wait a minute for the valve to reset. 4. Check to see if the pilot flame is large enough to reach and surround the thermocouple. If the flame is too small, check for correct gas supply pressure. If pressure is good, adjust the pilot flame size with the adjustment screw on the valve. If the flame cannot be adjusted, there might be some debris obstructing the pilot orifice, or a wrong size pilot orifice. 5. Check wiring and connections to spill switch. Wait for spill switch to cool before attempting to re-light the pilot. 6. Check for proper millivolts of the thermocouple. The thermocouple should generate at least 30 mV or it is defective. 7. Check for defective gas valve. The main burner does not turn on with the pilot lit. 1. Check to make sure the control knob is turned to the ‘ON’ position. 2. Allow enough time for the pilot to heat up the thermopile to generate sufficient voltage to activate the valve. Please check to make sure the instructions are followed exactly before attempting troubleshooting of the appliance. WARNING: Troubleshooting and servicing of gas and electrical devices of the appliance should only be conducted by a qualified service technician. f i r e - p a r t s . c o m

23 TROUBLESHOOTING Cont... SYMPTOM ACTION The main burner does not turn on with the pilot lit. (Cont’d) 3. If using an optional thermostat, check to make sure the thermostat is set high enough to turn on the appliance. 4. If using an optional remote switch, check that the remote switch or the thermostat is turned on. 5. Check for weak pilot flame. If flame is weak, check gas supply, check pilot flame adjustment and check for blockage of pilot orifice. 6. Check all connections to the valve for tight electrical contact. 7. Check for 400-500 mV from the thermopile with the burner off and 200- 250 mV with the burner on. If the voltages are lower, the thermopile is defective. 8. Check for defective gas valve. 9. Look for blockages in ports next to pilot flame. The main burner shuts off when the appliance is warm. 1. This may be the normal operation of a wall thermostat installed to appliances. 2. Check for good pilot flames on the thermopile (see page 22). 3. Check for good voltage from the thermopile. 4. Check for proper functioning of venting system. 5. Check wire connections. Expansion from heat affects a loose connec- tion The main burner and pilot light shuts off after the appliance is warm. 1. Check the spill switch for correct ohms reading. Replace if required. 2. Check to ensure all wires are connected tightly. 3. Check for proper drafting of the appliance. Correct if drafting is occurring into the room. Sooty deposits on the glass door. 1. If the flame is yellow and lazy, check for lint etc. around primary air shutter. Increase primary air by opening the primary air shutter if nec- essary. 2. Check for proper placement of the logs and branches. Ensure logs and burner are clean. See that section in the instruction manual. 3. Check for obstruction of the burner ports by the embers. See that section in the instruction manual. 4. Check for proper venting and blockage of the vent termination. 5. Check manifold pressure and clock input rating for over-firing. Sharp blue flames with flames lifting off the burner at the ends. 1. Too much primary air. Reduce primary air by closing the primary air shutter. During cold temperatures, some flame lifting may occur during start-up. (Follow primary air specified settings on Page 5). Convection blower does not turn on. 1. The convection fan is thermostatically controlled. It will only turn on when the appliance is warmed-up. This may take up to 15 minutes with the appliance on high. 2. Check for 120VAC electrical supply to the appliance. (Is the cord plugged in?) 3. Check for proper mounting of the thermal snap disc. 4. Check electrical connections. 5. Check for defective thermal snap disc. 6. Check for defective convection blower speed controller. 7. Check for defective convection blower. f i r e - p a r t s . c o m

24 WIRING DIAGRAMS CONVECTION BLOWER To Fan Mount (with star washer) 120 VAC white black SPEED CONTROL NEUTRAL GROUND LINE 110F (43ºC) N.O. THERMAL SNAP SWITCH CONVECTION BLOWER black white black green MILLIVOLT VALVE B A C D WIRE TO PIEZO (SPARKER) ON / OFF SWITCH E “SPILL SWITCH” 3000F (1490C) OTHER COMPONENTS THERMOCOUPLE LEAD PILOT SUPPLY TUBE OPTIONAL WALL SWITCH, WALL THERMOSTAT OR REMOTE CONTROL A ELECTRODE B THERMOPILE C PILOT CAP D THERMOCOUPLE PILOT ASSEMBLY E f i r e - p a r t s . c o m

25 SERVICING Before servicing, read the Terms and Conditions section of the Archgard warranty at the back of the manual. Contact the Archgard authorized dealer where you purchased the appliance from and provide them with details of the problem and the installation information which the installer has filled out at the back of the manual. WARNING: Servicing of this appliance must be conducted by a qualified service technician. Improper servicing, adjustment or alteration of this appliance may cause property damage, personal injury or loss of life. All servicing should be conducted with the appliance cold. All replacement parts must be authorized by Archgard for suitability. Note: the Shutter is set at the factory and normally only requires setting at higher altitudes. • Open the lower grills. • Unscrew the 2 screws holding the control panel and remove the panel. • The primary air adjustment wing nut is located behind and to the left of the control valve. • Loosen the air shutter set screw with a Phillips (’+’) screwdriver. (No less than specified on Page 5). • Rotate air shutter with a flat tip screwdriver. The primary air opening size can be easily seen with a flashlight. • Tighten the air shutter set screw after adjustment. Caution: Wear gloves when adjusting the primary air with the appliance hot. ADJUSTING PRIMARY AIR SERVICING UNDER WARRANTY FLAMES... The left side shows correct adjust- ment. The right side shows yellow sooty flames requiring increase in shutter opening or cleaning of shut- ter area due to lint buildup. f i r e - p a r t s . c o m

26 SERVICING Cont... • Open the lower grills. • The pressure test taps are located on the valve. Automatic valve: The taps are located in the front. The inlet is marked ‘IN’ and the outlet is marked ‘OUT’. There is also an arrow marking the direction of gas flow. Manual valve: The taps are located on the left side of the valve. The connection closest to the back, marked with ‘IN’ is the inlet and the outlet marked with ‘OUT’ is closest to the front. • Loosen the set screw inside the tap with a 1/8” wide flat screw driver. • Connect a 1/4” rubber tube to the tap and a manometer. • Be sure to tighten the set screw inside the tap after you are finish taking pressure readings. • Check for leaks. CHECKING INLET AND OUTLET GAS PRESSURE CHECKING AND ADJUSTING PILOT The pilot flame should have the characteristic as shown in the illustration below. The flame should not have yellow tips but should engulf the thermocouple and thermopile. It can be ad- justed by turning the screw marked “pilot” on the control valve. • Remove the glass door and the ceramic logs. • Unscrew the 2 screws holding the burner to the floor. • Lift the burner up and away from the orifice cap. • Use a 1/2” wrench to remove the orifice cap together with a 9/16” wrench on the fitting (under the firebox). • Check the orifice cap for proper size and clear any debris. Use a small quantity of gas thread seal compound. Do not over tighten. • Set the primary air shutter on the burner according to the specifications. • Replace the burner and the ceramic logs. • Check for leaks. CHECKING MAIN BURNER ORIFICE f i r e - p a r t s . c o m

27 • Remove the gas component assembly. • Mark all wires to be removed for proper reassembly CAUTION: Wiring errors cause improper and dangerous operation. • The convection blower is located at the bottom of the appliance at the back. Remove the three screws holding the blower. • Lift the blower out and disconnect the wires from the blower. REPLACING CONVECTION BLOWER IF YOUR GLASS BREAKS... In the event your glass cracks or breaks, it must be replaced by the exact same size and mate- rial. It is made from high temperature ceramic material. See replacement parts list and contact your nearest Archgard dealer. • Remove door and carefully remove all traces of glass and gasket material. • Replacement requires Ceramic glass part #307-0041, gasket part #314-0000 and sealer part #319-0005. • Install new glass with new gasketing in place. The “thicker” side of the gasket fits against the fireplace opening. • Hold glass in place by using the sealer between gasket and door. Use sparingly so that no excess will be visible. DO NOT PUT ANY SEALER BETWEEN GLASS AND UNIT OPENING. • Replace the door carefully making sure all three clamps are closed. SERVICING Cont... CHECKING PILOT ORIFICE Pilot burner head Retaining clip The pilot orifice sits underneath the pilot burner head. Remove the head just by pulling it off. You may have to wiggle it a bit. DO NOT REMOVE THE RETAIIN- ING CLIP. Use a 5/32 Allen wrench to remove the ori- fice. Replace in reverse order. There is a notch in the head to line it up correctly on replacement. Ensure the head is pushed down all the way. Call your local Authorized Archgard Dealer to pur- chase the correct fuel conversion kit for your gas appliance. f i r e - p a r t s . c o m

28 Parts can be ordered through your local dealer or distributor by giving ITEM # and DESCRIPTION Item # Item Description Qty. Unit 200-0177 Owner’s Manual, Optima 20-1 1 EA 300-0030 Hinge, Self-Closing Brass 2 EA 300-0034 Catch, Door Latch, 1-11/16” x 1-3/16” 2 EA 301-0070 Orifice, Cap #41 Natural Gas 1 EA 305-0013 Speed Control, c/w Pal Nut & Knob, 120V 1 EA 305-0021 Thermodisc, 110° Fan Switch 1 EA 305-0024 Electric Fan Crossflow, 115V RH 1 EA 305-0026 Spill Switch, 300° Limit (L300-40F) 1 EA 307-0041 Glass, Ceramic 11.25” x 25.25” - OI20 / 20-1 1 EA 308-0005 Piezo Igniter, c/w Nut (JBS), 66270-003 1 EA 308-0012 Valve, Sit Nova MV HI-LO (LP) 1 EA 308-0013 Valve, Sit Nova MV HI-LO (NG) 1 EA 308-0046 Knob Extension ON / OFF, 1.5” 1 EA 308-0047 Knob Extension HI / LO, 1.5” 1 EA 308-0093 Pilot Assembly, Convertible NG/LP 1 EA 308-0057 Replacement Thermocouple 1 EA 310-0009 Coals, Medium Grade 4oz Bag 1 EA 310-0046 Mineral Wool, “Embers” 1 OZ 310-0109 Ceramic Fiber Log # 1 1 EA 310-0015 Ceramic Fiber Log # 2 1 EA 310-0074 Ceramic Fiber Log # 3 1 EA 310-0013 Ceramic Fiber Log # 4 1 EA 310-0069 Ceramic Fiber Log # 5 1 EA 311-0065 Ceramic Brick Panel - Right Hand 1 EA 311-0066 Ceramic Brick Panel - Left Hand 1 EA 314-0000 Gasket GF - Tadpole 1.38” 72 IN 826-0050 Replacement Burner Optima 20-1 / 30-2 1 EA 826-0008 Louver Assembly - Top Louver 1 EA 826-0013 Louver Assembly - Bottom Louver 1 EA REPLACEMENT PARTS FOR OPTIMA 20-1 f i r e - p a r t s . c o m

to the original purchaser of an Archgard gas burning fireplace (s) that the product will be free of defects in materials and workmanship under normal use and service, for a “lifetime”. INCLUSIONS: “LIFETIME LIMITED WARRANTY“ • All heat exchangers, combustion chamber, burner tubes and pans. • Ceramic Fiber Logs and Ceramic Brick Panels against splitting or cracking. • Ceramic Glass against thermal breakage. • All 24 K gold trims and accessories against tarnishing. • All trim accessories against tarnishing and paint defects. • Note: Discoloration and some minor movement of certain parts are normal and are not a defect and therefore, not covered under warranty. The above will be covered “parts & labor” to the original purchaser for FIVE years and “parts” only thereafter from original date of purchase. INCLUSIONS: “FIVE YEAR LIMITED WARRANTY” • Five year limited warranty on the “FiberFlame Technology Burner System.” Warranty will cover any defective burner and ceramic ember bed if defect is deemed as original by the manufacturer. The above will be covered “parts & labor” to the original purchaser for TWO years and “parts” only thereafter from original date of purchase. INCLUSIONS: “ONE YEAR LIMITED WARRANTY” • Blowers, fans and fan motors, wiring, rheostats and thermodiscs. • Rocker switches, spill switches and wiring to them. • Gas control valves, pilot assemblies including thermopiles, thermocouples, electrodes, and igniters. The above will be covered “parts & labor” to the original purchaser for ONE year from date of purchase. EXCLUSIONS: • Archgard does not offer wall mounted thermostats, programmable thermostats (wiring for hook-up of said product), handheld remote controls, fireplace mantel (s), trims or tiles. • Tempered Glass is warranty for ONE year to the original purchaser from date of purchase. • Travel time or mileage to original purchasers residence. Archgard suggests that you pre-arrange travel expenses with your Authorized Archgard Dealer. WHAT TO DO IN THE EVENT OF A PROBLEM: • Thoroughly read your manual. • If you cannot solve the problem, contact your Archgard Dealer or representative. • When calling for help please have the following information: Model of your Fireplace Serial Number Place of Purchase Date of Purchase Problem Description • NOTE: Warranty may be void if work is carried out by an unqualified person (s). Only original Archgard parts may be used. Please consult your Archgard dealer or representative if in doubt about a replacement part (s). OBTAINING WARRANTY SERVICE: To obtain warranty service, the original purchaser shall return the defective part (s) to the original authorized Archgard selling dealer transportation prepaid, along with the serial number of the appliance and proof of purchase. Any defective part, in our judgment, will be repaired or replaced at Archgard’s discretion. The dealer must obtain approval from Archgard before any repairs are made. WARRANTY LIMITATION: THIS LIMITED WARRANTY IS MADE IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED AS TO QUAL- ITY, MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE. The appliance is only warranted for the use as intended by the installation and operating instruction and local building codes. The warranty will not cover damage due to accident, misuse, abuse, alteration, improper installation or “Acts Of God”. This limited warranty is void unless the appliance is installed by a qualified installer, in accordance with the instructions furnished with the appliance. Some Provinces or States do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to the original purchaser. Any damage resulting from defects in this product, is limited to the replacement of the defective part (s) and does not include incidental and consequential exposures sustained in connection with the product. This includes facing (s), mantle (s), cabinet (s), tile (s) or any other finishes resulting from removal of any gas appliance. This warranty is limited to residential use only and gives the consumer specific rights. These rights may vary from State to State or Province to Province. ARCHGARD ARCHGARD LIMITED WARRANTY LIMITED WARRANTY f i r e - p a r t s . c o m

31 Postage WARRANTY REGISTRATION ARCHGARD INDUSTRIES LTD. 7116 BEATTY DRIVE MISSION, B.C. CANADA V2V 6B4 FOLD DOWN AT LINE FOLD DOWN AT LINE & TAPE CLOSED CUT ALONG LINE CUT ALONG LINE CUT ALONG LINE Model # : OPTIMA 20-1 Serial #: Date Installed: / / Name & Address: City: State/Prov: Phone: ( ______ ) Dealer's Name & Address: City: State/Prov: Phone: ( ______ ) Installer's Name & Address: City: State/Prov: Phone: ( ______ ) Why did you choose this product? Thank you for purchasing our product and filling out this warranty card. f i r e - p a r t s . c o m

7116 Beatty Drive Mission, B.C. V2V 6B4 Canada Telephone: (604) 820 - 8262 Telephone Toll Free: 1 - 877 - 820 - 9800 Fax: (604) 820 - 8881 Fax Toll Free: 1 - 866 - 820 - 2802 Website: www.archgard.com f i r e - p a r t s . c o m