Alpha Digital Interactive Series 6 Operation & User’s Manual
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TABLE OF CONTENTS
Home Screen……………………………………………………………………………………………………………….3
Powering On & Changing Source…………………………………………………………………4
Remote Control Guide…………………………………………………………………………………………..5
Screen Freeze……………………………………………………………………………………………………………….6
General Settings………………………………………………………………………………………………………...7
Shortcut Bar…………………………………………………………………………………………………………………..8
Home Screen Apps………………………………………………………………………………………………….9
File Manager………………………………………………………………………………………………………………...10
E-Share……………………………………………………………………………………………………………………………...11
Whiteboard…………………………………………………………………………………………………………………….12
Whiteboard Bar…………………………………………………………………………………………………………..13
Applications…………………………………………………………………………………………………………………..14
Browser……………………………………………………………………………………………………………………………..15
App Store………………………………………………………………………………………………………………………...16
Change Icons on Home Screen……………………………………………………………………..17
Shortcut Interface……………………………………………………………………………………………………..18
FAQs…………………………………………………………………………………………………………………………………19-22
Welcome to your new Alpha Interactive Series 6 Touchscreen. This
guide will talk you through all the features and controls of the built
-in Android 6.0.0.
This is the Android Home Screen
From the Home screen, you can navigate to various functions.
From here, you can:
•
Use the screen as a whiteboard
•
View files with File Manager
•
Cast your tablet or phone to the screen with EShare
•
Purchase apps via the App Store
•
Browse the web
•
Access your downloaded apps
POWERING ON & CHANGING
SOURCE
To turn the screen on, you just needs to press the red button on
the top left-hand side of the remote. This will change the red ‘stand
-by’ light to blue and the screen will power on.
To change the source, you click on the ‘input’ button on the remote
control, the source selection list will appear on the screen. You can
then select the source you need.
REMOTE CONTROL GUIDE
The remote control for the series 6 Alpha Interactive
Touchscreens are slightly different to previous screens. This
is your remote for your Series 6 screen.
POWER
ON/OFF
VOLUME
CONTROL
MUTE
F12:
FREEZE
INPUT:
SOURCE
SELECTION
MENU:
SETTINGS
P MODE:
PICTURE
MODE
S MODE:
SOUND
MODE
SLEEP:
SCREEN
IMAGE OFF
It’s often useful to be able to freeze the screen. To do this, simply
press the F12 button at the bottom of the remote. This will bring up
a ‘pause’ icon on the screen and you will not be able to press any-
thing on the screen until you have turned the ‘freeze’ off. To turn the
‘freeze’ off, press the F12 button once again and the ‘pause’ icon
will disappear and you will be able to touch the screen again.
In the bottom right-had corner of the Home screen, there is
a settings button. Click where it says ‘settings’ to access the
screen general settings.
From here, you can:
•
Connect to the network
•
Manage storage
•
Change the date and time
•
Perform a factory reset
Swipe up from the bottom of the screen to access
the shortcut bar. You can access this when on any
screen or app on Android.
This shortcut bar will enable you to:
•
Go ‘back’
•
Go to the Home screen
•
Multi-task by showing all apps you have open (like on
your mobile phone). This also gives you the ability to
clear all open apps.
•
Annotate over the screen
•
Access all inputs
•
Access the screen settings
BACK
HOME
MULTI-TASK
ANNOTATE
INPUTS
SETTINGS
If you tap these icons on the Home screen, you
can access these areas.
HOME SCREEN APPS
If you click on this icon on the Home screens, you can access all
your files, such as videos and images.
If you click on this icon on the Home screen, you can cast your
tablet or phone to the screen. This piece of screen mirroring
software has easy-to-follow instructions when you tap this icon.
Simply follow the instructions on-screen to start mirroring.
Please note, your screen and tablet or phone must be on the
same network.
If you click on this icon on the Home screen, you can use the
screen as a traditional whiteboard. With different pens, colours
and shapes, you can teach effectively.
When using the ‘whiteboard’ function on the screen, you will
use the toolbar to change pen, delete and add images etc.
UNDO
EDIT
TOOL
TEXT
BACK-
GROUND
COLOUR
MAIL
RE-DO
DRAWING
TOOL
IMAGE
BACKGROUND
TOOL
COLOUR
QR CODE
DELETE
If you click on this icon on the Home screen, you can access the
apps you have on your screen. You will already have some apps
pre-loaded but you can add any apps that you want.
If you click on this icon on the Home screen, you can access the
internet browser. Here, you can view websites, watch videos or
access online resource portals.
If you click on this icon on the Home screen, you can access the
App store. Here, you can download any compatible apps to use
on your screens.
CHANGE ICONS ON
HOME SCREEN
You can change the shortcut icons on the Home screen at
anytime.
Hold your finger on the icon
you want to change/remove. A
cross will appear next to the
icon. If you click this cross, this
will delete the shortcut so you
can replace it.
Click this ‘plus’ icon to open a
list of the applications you can
select to put in this space.
Select your new shortcut
from this list and press
‘finish’. Your new app will
now appear as an icon on
the Home screen.
The shortcut interface is an easy way to access useful apps,
even when you are using an app already.
This dot will always be on your screen, even when you
are using an app.
If you click on this dot, it will bring up some shortcuts to
useful apps.
You can change these shortcuts at anytime. Simply, hold
your finger on the icon you want to change and a red
‘minus’ will appear. Click this to remove the shortcut icon.
A ‘plus’ icon will be in its place. Click on this ‘plus’ and se-
lect the app you want from the list and click ‘finish’. Your
new app will now be listed on the shortcut interface.
Where can I find the screen serial number?
The serial number for your screen is in two parts. You will need to
keep a record of these two numbers for any warranty calls in the
future. We will need to know this number so our Engineers can
bring the correct parts for your screen if we need to repair the
screen under warranty. These will be on two white stickers on the
side of the screen. They will look something like KI65AGAN0000
and 051001.
How long is the warranty for my Alpha Interactive?
As of September 2017, all our Alpha Interactive touchscreens
come with a 5-year on-site warranty as standard. This is valid from
the installation or delivery date.
I bought my screen through a re-seller. Who do I contact if I have
an issue?
If you have bought a screen through a re-seller, you must contact
your re-seller in the first instance. If they determine there is an issue
with the hardware, we will then come out and have a look at the
screen.
My screen won’t turn on, what is the issue?
Please ensure that your screen is plugged in to the plug socket
correctly and the socket is working. There is also a red rocker
switch on the back of the screen. This may have been knocked.
Please ensure this rocker switch is lit up. You should have a red
‘stand-by’ light visible on the front of the screen. If you do, please
try the power button on the side of the screen and the power
button on the remote. If you do not have a red ‘stand-by’ light on
the front of the screen or the rocker switch is not lit up, this means
your screen is not getting power. Please ask your IT Dept to
investigate further.
Do I need to calibrate my screen?
No, the Alpha Interactive will calibrate automatically. However, if
you are having an issue with your touch and calibration, this could
be due to the aspect ratio setting on your laptop. Please see our
helpful video on our support page: https://www.adnplc.com/adn-
support/
Will my Apple Macbook work with the screen?
No. Unfortunately, the Alpha Interactive screen series is not
compatible with Apple Macbooks. However, it will work perfectly
with Windows PCs.
We have misplaced our remote. Where can we get a
replacement?
You can purchase a new remote control from Alpha Digital Net-
works by emailing [email protected]. However, if you have bought
your screen through an approved re-seller, you must purchase this
replacement through them.
My remote control isn’t working, why?
Make sure you are pointing the remote directly at the screen
sensor in the bottom right-hand corner of the screen. If it is still not
working and you have another Alpha screen, please try the remote
on the other screen. Make sure batteries are new. If nothing is
working, please contact our support team by via our
website: https://www.adnplc.com/adn-support/ If you have
purchased your screen through an approved re-seller, please
contact them for first-line support.
The sound isn’t working from the screen, why?
If you have any issues with the sound on our screen, this could be
something as simple as a setting on your PC. We have lots of
troubleshooting guides on our support page: https://
www.adnplc.com/adn-support/ Please have a look at these
resources to try and resolve the issue. However, if you are still
having issues, please fill out the contact form on the Support page
and our team will be in touch promptly.
Why isn’t the touch working on the screen?
If you are having issues with the touch on your screen, this could
be due to something as simple as the USB being plugged into the
incorrect port. We have lots of troubleshooting guides on our
support page: https://www.adnplc.com/adn-support/ Please
have a look at our guides and videos to do with touch. Also, please
note that if you have a USB cable over 3m long, you may need a
booster. If you are still having issues, please fill in the contact form
on the Support page and our team will be in touch promptly.
How do I clean the screen?
We can provide a screen cleaning kit for you for a small charge. To
order this, please email us at [email protected]. Use a PC screen
cleaning kit to clean the front of the screen and inside the bezel (on
the IR sensor) regularly as a build-up of dust and dirt can affect the
touch.
How do I use E-Share?
E-Share is the screen mirroring app installed on your screen. If
you open up the app, there will be easy to follow steps on screen
on how to set up the screen mirroring. Please ensure your screen
and other device are on the same network.
If you have a question that is not answered in this
guide, please contact your re-seller or Alpha Digital
Networks on 03300 020120 or email
[email protected]
I can’t create full stops/dots with my pen on the screen, why?
This is an issue with your PC, not the screen. Please visit our
support page: https://www.adnplc.com/adn-support/ and see
how to update the touch drivers on your PC. Please speak to your
IT dept about this issue.
Can I freeze/pause the screen and continue to work on my
computer?
Yes, if you press F12 on the remote control, your screen will
be frozen, and you can work on your PC. To un-freeze the screen,
simply press F12 again.