Quantum ActiveScale P100E3 Support Manual

Specifications

Brand: Quantum
Category: Storage
Model: ActiveScale P100E3
File Type: PDF
File Size: —
Pages: 28

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ActiveScale™ P100E3 Support Guide

2 Quantum ActiveScale™ P100E3 Support Guide, 6-68838-03, October 2021, Product of USA. Quantum Corporation provides this publication “as is” without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability or fitness for a particular purpose. Quantum Corporation may revise this publication from time to time without notice. COPYRIGHT STATEMENT © 2021 Quantum Corporation. All rights reserved. Your right to copy this manual is limited by copyright law. Making copies or adaptations without prior written authorization of Quantum Corporation is prohibited by law and constitutes a punishable violation of the law. ActiveScale, DXi, DXi Accent, FlexSync, FlexTier, iLayer, Lattus, Quantum, The Quantum Logo, QXS, Scalar, StorNext, SuperLoader, Vision, and Xcellis are either registered trademarks or trademarks of Quantum Corporation and its affiliates in the United States and/or other countries. All other trademarks are the property of their respective owners. Quantum specifications are subject to change. TRADEMARK STATEMENT Quantum is/are a registered trademark of Quantum Corporation and ActiveScale is a trademark of Quantum Corporation and its affiliates in the United States and/or other countries. Amazon S3, Amazon Simple Storage Services, and Amazon AWS S3 are trademarks of Amazon.com, Inc. or its affiliates in the United States and/or other countries. Other trademarks are the property of their respective owners. References in this publication to Quantum-branded products, programs, or services do not imply that they will be made available in all countries. Product specifications provided are sample specifications and do not constitute a warranty. Actual specifications for unique part numbers may vary. Please visit the Support section of our website https://quantum.com/support for additional information on product specifications.

ActiveScale™ P100E3 Support Guide

1 Contents List of tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 List of figures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 1 Document summary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 1.1 Scope . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 1.2 Product overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 1.3 System specification summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 2 Component overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 2.1 P100E3 Node . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 2.1.1 P100E3 node component identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 2.1.1.1 P100E3 Node front and rear view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 2.1.1.2 Physical port to Ethernet device mapping . . . . . . . . . . . . . . . . . . . . . . . . . 9 2.1.1.3 P100E3 Node LEDs, buttons, and ports . . . . . . . . . . . . . . . . . . . . . . . . . . 9 2.1.2 Replaceable Parts for P100E3 Nodes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 2.1.3 P100E3 Node Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 2.2 Pull-out Tabs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 2.3 Mounting kits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 2.3.0.1 P100E3 node mounting kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 2.3.1 Replaceable parts for mounting kits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 3 Parts replacement steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 3.1 P100E3 node part replacement instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 3.1.1 Replacing 3.5 inch drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 3.1.1.1 Drive replacement guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 3.1.1.2 Removing a 3.5 inch drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 3.1.1.3 Installing a 3.5 inch drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 3.1.2 Replacing 2.5 inch drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 3.1.2.1 Removing a 2.5 inch drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 3.1.2.2 Installing a 2.5 inch drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 3.1.3 Replacing P100E3 Node PSUs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 3.1.3.1 Removing a P100E3 Node PSU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 3.1.3.2 Installing a P100E3 Node PSU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 3.1.4 Replacing P100E3 Nodes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 3.1.4.1 Removing a P100E3 Node . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 3.1.4.2 Installing a P100E3 Node . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 3.2 Mounting kit replacement instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 3.2.0.1 Installing a P100E3 Node 1U mounting kit . . . . . . . . . . . . . . . . . . . . . . . 20

ActiveScale™ P100E3 Support Guide

2 4 System specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 4.1 System specification summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 4.2 P100E3 Node specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 4.3 Hard disk drive specifications (P100E3 Nodes) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 4.4 Solid state drive specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Contacting Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

ActiveScale™ P100E3 Support Guide

List of tables 3 List of tables Table 1-1. System specification summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Table 2-2. P100E3 Node control panel LED and button descriptions . . . . . . . . . . . . . . . . 9 Table 2-3. Replaceable Parts for P100E3 Nodes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Table 2-4. P100E3 Node Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Table 3-5. 3.5 HDD replacement overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Table 3-6. 2.5 inch drive replacement overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Table 3-7. P100E3 node PSU replacement overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Table 3-8. P100E3 Node replacement overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Table 4-9. System specification summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Table 4-10. P100E3 Node Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Table 4-11. 12 TB hard disk drive specification summary . . . . . . . . . . . . . . . . . . . . . . . . 23 Table 4-12. 14 TB hard disk drive specification summary. . . . . . . . . . . . . . . . . . . . . . . . 23 Table 4-13. 480 GB solid state drive specification summary . . . . . . . . . . . . . . . . . . . . . . 24

ActiveScale™ P100E3 Support Guide

List of figures 5 List of figures Figure 1-1. ActiveScale P100E3 system layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Figure 2-2. P100E3 Node . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Figure 3-3. Drive tray release lever . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Figure 3-4. Drive tray pulled out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Figure 3-5. Drive handle operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Figure 3-6. Removing the 2.5 inch drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Figure 3-7. PSU failure (left) and online PSU (right) icons . . . . . . . . . . . . . . . . . . . . . . 18 Figure 3-8. Resources > Rack > Node > Shutdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

ActiveScale™ P100E3 Support Guide

6 1 Document summary This chapter defines the scope of this document and provides a brief overview of the ActiveScale P100E3 system site requirements. Topics: • Scope on page 6 • Product overview on page 6 • System specification summary on page 7 1.1 Scope This document is designed to address all of the important considerations that a user of the ActiveScale P100E3 system needs to make before integrating the system at the site where the system will be deployed. This document should be used by the systems architect, system planner, and site manager and teams which plan the integration of the ActiveScale P100E3 storage solution in their data center(s). 1.2 Product overview The ActiveScale P100E3 is a modular object storage system that allows you to store from either: • 432 TB (raw) of storage using 12 TB HDD’s. • 504 TB (raw) of storage using 14 TB HDD’s The base configuration consists of: • Three P100E3 Nodes. • One or Two System Interconnects Figure 1-1. ActiveScale P100E3 system layout

ActiveScale™ P100E3 Support Guide

7 1.3 System specification summary The following table is a summary of specifications relevant to the ActiveScale P100E3 system. Table 1-1. System specification summary Condition (fully configured) Non-operating Operating Altitude -984 ft to 39,371 ft (-300 m to 12,000 m) -984 ft to 10,000 ft (-300 m to 3,048 m) Height in rack units (U) • 3 node system3U Power requirements (typical/ maximum) N/A • 3 node system—1.85 to 2.03 kW Relative humidity 20% to 95% non-condensing 20% to 80% non-condensing Relative humidity gradient 30% per hour maximum 30% per hour maximum System width and depth • Width—17.6 in (448.2 mm) • Depth—35 in (881 mm) Temperature -40°F to 158°F (-40°C to 70°C) 50°F to 95°F (10°C to 35°C) Temperature de-rating 33.8°F per 984.2 ft above 9842.5 ft (1°C per 300 m above 3000 m) 33.8°F per 984.2 ft above 3116.8 ft (1°C per 300 m above 950 m) Temperature gradient 86°F (30°C)/hour 68°F (20°C)/hour Thermal output N/A • 3 node system—6.31 to 6.92 KBTU/hour Weight • 3 node configuration— 180 lbs (82 kg)

ActiveScale™ P100E3 Support Guide

8 2 Component overview This section provides an overview of each component in the ActiveScale P100E3. Topics: • P100E3 Node on page 8 • Pull-out Tabs on page 11 • Mounting kits on page 11 2.1 P100E3 Node The P100E3 node provides the bulk data object storage for the ActiveScale P100E3 system. Each P100E3 node is equipped with 12 hard disk drives housed in a pull-out style drive tray. Figure 2-2. P100E3 Node 2.1.1 P100E3 node component identification The information in this section will help you identify the components in an ActiveScale P100E3 node.

ActiveScale™ P100E3 Support Guide

9 2.1.1.1 P100E3 Node front and rear view 2.1.1.2 Physical port to Ethernet device mapping 2.1.1.3 P100E3 Node LEDs, buttons, and ports Table 2-2. P100E3 Node control panel LED and button descriptions Number Name Description LED action 1 Power button with LED Powers the system on or off. LED indicates that the component is powered on. • Solid blue—Powered on • Off—Powered off 2 ID button Activates or deactivates the identification LED. N/A 3 Identification LED Indicates that the identification feature has been activated. • Blinking—Identification LED has been activated. • Off—No identification request.

ActiveScale™ P100E3 Support Guide

10 2.1.2 Replaceable Parts for P100E3 Nodes The following table lists all of the replaceable components for a Storage Node. Table 2-3. Replaceable Parts for P100E3 Nodes 2.1.3 P100E3 Node Specifications The following table lists the system specifications for an individual P100E3 node. 4 USB 2.0 port Connects to a USB device. N/A 5 Fault Indicates items that require attention. • Solid amber— Can indicate the following: – Critical Failure—critical fan, voltage, temperature state – Non-Critical Failure—non- critical fan, voltage, temperature state, CPU thermal trip, DC off. Also on when the SEL is full. • Off—SEL cleared or last pending warning or error has been de- asserted. 6 LAN1 Indicates Link or LAN1 access. • Solid blue—Link • Blinking blue—LAN access (off when there is traffic). 7 LAN2 Indicates Link or LAN2 access. • Solid blue—Link • Blinking Blue—LAN access (off when there is traffic). 8 HDD Activity Indicates activity on the hard drive when flashing. The three HDD activity LEDs correlate to the rows of drives in the tray and whether or not there is activity there. • Blinking blue—Hard disk drive access (only on-board SATA port). • Off—No access (non-SAS) Replaceable part Hot swappable? Part number 12 TB HDD with carrier Yes1 1.Only hot swappable after decommissioning. 9-07182-01 14 TB HDD with carrier Yes 9-07186-01 480 GB SSD with carrier Yes 9-05677-04 PSU module, 400 W Yes 9-07141-01 Storage Node chassis -- 9-07143-01 Table 2-2. P100E3 Node control panel LED and button descriptions (continued) Number Name Description LED action

ActiveScale™ P100E3 Support Guide

11 Table 2-4. P100E3 Node Specifications 2.2 Pull-out Tabs P100E3 nodes have a pull-out tab that contains the part number and serial number of the node printed on it. The pull-out tab on the P100E3 node is located to the right of the SSD drive. 2.3 Mounting kits ActiveScale P100E3 systems ships with 1U kits. The following sections describe each of the available mounting kits for each component. 2.3.0.1 P100E3 node mounting kit The P100E3 node mounting kit 1U rails have the words “LEFT” and “RIGHT” stamped on them. The rails clip into the rack rails using a tool-less design. 2.3.1 Replaceable parts for mounting kits The following table lists all of the replaceable mounting kits in the system. - Condition Specification Dimensions • Width—17.6 in (448.2 mm)17.244 (438 mm) • Depth—35 in (881 mm)24 in (609.6 mm) • Height—1.7 in (43.2 mm)1.7in (43.2 mm) Hot swappable? No Operating relative humidity 20% to 85% non-condensing Operating temperature 41° to 104°F (5°C to 40°C) Quantity (per system) Three Rack Units (U) 1U Weight (per component) 60 lbs (26.3 kg) Weight (total for all P100E3 nodes) 180 lbs (82 kg) Replaceable part Hot swappable? Part number Storage Node 1U mounting kit No 9-07150-01

ActiveScale™ P100E3 Support Guide

12 3 Parts replacement steps The following sections describe replacement procedures for the ActiveScale P100E3. Topics: • P100E3 node part replacement instructions on page 12 • Mounting kit replacement instructions on page 20 3.1 P100E3 node part replacement instructions The following sections provide information about P100E3 node part replacement. 3.1.1 Replacing 3.5 inch drives Table 3-5. 3.5 HDD replacement overview 3.1.1.1 Drive replacement guidelines When replacing drives, do not: • Install 14 TB drives into slots that held 12 TB drives. • Mix 14 TB drives and 12 TB drives in the same storage column. 3.1.1.2 Removing a 3.5 inch drive To remove a 3.5 inch drive: 1. If you are replacing a faulty drive, locate the drive and verify that is in the Decommissioned state. Important: The replacement drive must be the same model as the drive that you are replacing. Also, the disk must be completely empty, with no data and no partition table. Important: If you are removing drives as part of System or P100E3 node replacement, skip steps a through f. a. On the ActiveScale SM Dashboard, click the Resources tab. b. In the system image on the resources page, click the node with the faulty drive. The node will have an alert icon, and the node status page will appear. c. Scroll down the page to the components lists and click the tab for HDDs or SSDs depending on which type of drive has failed. d. Look through the list of drives and locate the faulty drive. The status column for the drive will read Degraded, Decommissioning, or Decommissioned. Note: For more information about drive states, refer to the ActiveScale OS Administrator Guide. Required tools Personnel required Replacement time None 1 15 to 25 minutes

ActiveScale™ P100E3 Support Guide

13 • If the status is Degraded, the drive has displayed problematic behavior and will undergo automatic repair. If the problematic behavior continues, the drive will be decommissioned. Important: Do not remove a drive in the Degraded state. If the drive returns to the Online state, the automatic repairs were successful and no further action is required. • If the status is Decommissioning, the drive is either undergoing automatic repair, or is being prepared for safe removal from the system. When it is safe to remove the drive, the state will change to Decommissioned. Important: Do not remove drives in the Decommissioning state. If the drive never reaches the Decommissioned state, contact Quantum Corporation support. • If the status is Decommissioned, proceed with physical drive replacement. e. Click the Ident button to light the front identification LED on the drive. f. Identify the physical location of the drive. 2. Remove the drive tray. a. Locate the release lever under the drive tray handle at the front of the P100E3 node. Figure 3-3. Drive tray release lever b. Press upward on the release lever and use the handle to pull the tray out of the P100E3 node with even pressure. Figure 3-4. Drive tray pulled out

ActiveScale™ P100E3 Support Guide

14 3. Remove the necessary drives from the drive tray. Important: If you remove more than one drive, record the order that the drives were removed so that they can be placed back in the proper location. Consider labeling each drive. a. Locate the drive carrier handle release button. b. Press the release button and swing the drive carrier handle upward. Figure 3-5. Drive handle operation The drive is now free from the tray and can be removed. Repeat these steps for all required drives. If you are removing drives as part of a Storage Node replacement, remove all of the drives. If you are returning a faulty drive, record the serial number for return purposes. - 3.1.1.3 Installing a 3.5 inch drive To install a replacement 3.5 inch drive: 1. Position the drive carrier handle on the replacement drive in the upward position. 2. Align the drive in the drive tray with the power and data connectors facing toward the rack and set it in the drive tray. 3. Swing the drive carrier handle down. The drive should slide into place and there should be a click when the drive is secured. 4. Slide the drive tray back into the system. 5. Check to make sure that the drive has been reintegrated and the status is Online. If the status is Degraded, Decommissioning, or Decommissioned, wait for approximately 15 minutes and check

ActiveScale™ P100E3 Support Guide

15 again. Important: If the status does not change to Online, retry the replacement process or contact Quantum Corporation Support. 3.1.2 Replacing 2.5 inch drives Table 3-6. 2.5 inch drive replacement overview 3.1.2.1 Removing a 2.5 inch drive To remove the 2.5 inch SSD: Required tools Personnel required Replacement time None 1 15 to 25 minutes

ActiveScale™ P100E3 Support Guide

16 1. If you are replacing a faulty drive, locate the drive and verify that is in the Decommissioned state. Important: The replacement drive must be the same model as the drive that you are replacing. Also, the disk must be completely empty, with no data and no partition table. Important: If you are removing drives as part of P100E3 node replacement, skip steps a through f. a. On the ActiveScale SM Dashboard, click the Resources tab. b. In the system image on the resources page, click the node with the faulty drive. The node will have an alert icon, and the node status page will appear. c. Scroll down the page to the components lists and click the tab for HDDs or SSDs depending on which type of drive has failed. d. Look through the list of drives and locate the faulty drive. The status column for the drive will read Degraded, Decommissioning, or Decommissioned. Note: For more information about drive states, refer to the ActiveScale OS Administrator Guide. • If the status is Degraded, the drive has displayed problematic behavior and will undergo automatic repair. If the problematic behavior continues, the drive will be decommissioned. Important: Do not remove a drive in the Degraded state. If the drive returns to the Online state, the automatic repairs were successful and no further action is required. • If the status is Decommissioning, the drive is either undergoing automatic repair, or is being prepared for safe removal from the system. When it is safe to remove the drive, the state will change to Decommissioned. Important: Do not remove drives in the Decommissioning state. If the drive never reaches the Decommissioned state, contact Quantum Corporation support. • If the status is Decommissioned, proceed with physical drive replacement. e. Click the Ident button to light the front identification LED on the drive. f. Identify the physical location of the drive. 2. Press the drive carrier handle release. The handle will pop out. Figure 3-6. Removing the 2.5 inch drive

ActiveScale™ P100E3 Support Guide

17 3. Use the handle to pull the faulty SSD from the system. 4. Record the serial number of the faulty device for return purposes. 3.1.2.2 Installing a 2.5 inch drive To install a replacement 2.5 inch drive: 1. Align the replacement drive with the empty slot and slide it into the P100E3 node until it stops. 2. Press the drive carrier handle in until there is an audible click. 3. Check to make sure that the drive has been reintegrated and the status is Online. If the status is Degraded, Decommissioning, or Decommissioned, wait for approximately 15 minutes and check again. Important: If the status does not change to Online, retry the replacement process or contact Quantum Support. 3.1.3 Replacing P100E3 Node PSUs Table 3-7. P100E3 node PSU replacement overview 3.1.3.1 Removing a P100E3 Node PSU To remove the P100E3 node PSU: 1. Unplug the AC power cord from the faulty PSU. 2. Press the release lever in towards the handle to release the PSU. 3. Grasp the handle and pull with even pressure until the unit is removed. 3.1.3.2 Installing a P100E3 Node PSU To install a replacement P100E3 Node PSU: 1. With the handle facing inward, align the replacement PSU with the empty slot. 2. Release the lever outward and push the PSU into the server until there is an audible click. 3. Reconnect the AC power cords. 4. Using ActiveScale SM, verify that the PSU is functional. a. In the ActiveScale SM Dashboard, click the Resources tab. b. In the system image on the Resources page, click the node with the degraded PSU. The node will have an alert icon. The node's status page will appear. c. Check that all of the PSU Icons listed under the PSU section do not have alert notifications. Required tools Personnel required Replacement time None 1 15 to 25 minutes

ActiveScale™ P100E3 Support Guide

18 Figure 3-7. PSU failure (left) and online PSU (right) icons 3.1.4 Replacing P100E3 Nodes Caution: The P100E3 Node weighs 87 lbs (39.46 kg). Two people are required to move it. Table 3-8. P100E3 Node replacement overview 3.1.4.1 Removing a P100E3 Node To remove a P100E3 Node: 1. Shut down the node. If the node is already powered down (for example, because it has failed), skip this step. Important: Do not shut down a node unless all other nodes are healthy. Figure 3-8. Resources > Rack > Node > Shutdown a. Click Resources. b. On multi-site systems, select a site from the Sites pull-down menu. c. In the Racks pull-down menu, select a system. d. In the rack graphic, select the node you want to shut down. Typically, the node you want to shut down has a failure icon overlay. e. In the node’s Actions pull-down menu, select Shutdown Node. Required tools Personnel required Replacement time None 2 60 to 75 minutes

ActiveScale™ P100E3 Support Guide

19 f. A pop-up appears asking you to confirm that all other nodes in the system are healthy. If so, type the password for admin and click Shutdown. g. Wait for ActiveScale SM to display a notification in a green banner indicating that the node was shut down successfully: h. Confirm that you shut down the right node by checking that its front and back LEDs are off. 2. Disconnect all of the cables from the faulty P100E3 Node. Important: Remove the drives before removing the P100E3 Node from the rack. You do NOT have to decommission the drives. 3. Remove the 2.5 inch drives from the P100E3 Node. For more information, refer to Removing a 2.5 inch drive on page 15. 4. Remove the 3.5 inch drives from the P100E3 Node. For more information, refer to Removing a 3.5 inch drive on page 12. Warning: There is no lock or warning indication that the P100E3 Node is about to come free from the rack. Use extreme caution. 5. Grasp the P100E3 Node and pull it out of the rack using even pressure. 6. Record the serial number for return purposes. The serial number and part number are located on a pull-out tab located to the right of the SSD drive. 3.1.4.2 Installing a P100E3 Node To install the replacement P100E3 Node: 1. Slide the P100E3 Node into the rack until it stops.

ActiveScale™ P100E3 Support Guide

20 2. Tighten the thumb screws on the front of the P100E3 Node. 3. Replace the 2.5 inch drives. For more information, refer to Installing a 2.5 inch drive on page 17. 4. Replace the 3.5 inch drives. For more information, refer to Installing a 3.5 inch drive on page 14. 5. Reconnect all of the cables in the original configuration. For more information, refer to Cabling map on page 63. 6. Power on the P100E3 Node using the power button on the front panel. 7. If Quantum Corporation support is not onsite, contact customer support for the final post-replacement procedures for bringing the P100E3 Node online. 3.2 Mounting kit replacement instructions ActiveScale systems can use different rail kits for each component. Use the following table to determine which sections are relevant for your mounting kits. 3.2.0.1 Installing a P100E3 Node 1U mounting kit To install the replacement P100E3 Node 1U mounting kit, do the following: 1. Align the mounting kit left rail with the rack front vertical rail. 2. Press the tab marked “PUSH” to secure the rail to the rack. Component Mounting kit type Relevant topics P100E3 Node 1U Replacing Storage Node 1U mounting kits on page 35

ActiveScale™ P100E3 Support Guide

21 3. Align the mounting kit left rail with the rack rear vertical rail. 4. Press the tab marked “PUSH” to secure the rail to the rack. Repeat these steps to install the right mounting kit rail. 5. Replace the P100E3 Node..

ActiveScale™ P100E3 Support Guide

22 4 System specifications This section provides the specifications for the ActiveScale P100E3. Topics: • System specification summary on page 22 • P100E3 Node specifications on page 22 • Hard disk drive specifications (P100E3 Nodes) on page 23 • Solid state drive specifications on page 24 4.1 System specification summary The following table is a summary of specifications relevant to the ActiveScale P100E3 system. 4.2 P100E3 Node specifications The following table lists the system specifications for an individual P100E3 Node. Table 4-9. System specification summary Condition (fully configured) Non-operating Operating Altitude -984 ft to 39,371 ft (-300 m to 12,000 m) -984 ft to 10,000 ft (-300 m to 3,048 m) Height in rack units (U) • Base configuration—3U Power requirements (typical/ maximum) N/A • Base configuration—1.85 to 2.03 kW Relative humidity 20% to 95% non-condensing 20% to 80% non-condensing Relative humidity gradient 30% per hour maximum 30% per hour maximum System width and depth • Width—17.6 in (448.2 mm) • Depth—35 in (881 mm) Temperature -40°F to 158°F (-40°C to 70°C) 50°F to 95°F (10°C to 35°C) Temperature de-rating 33.8°F per 984.2 ft above 9842.5 ft (1°C per 300 m above 3000 m) 33.8°F per 984.2 ft above 3116.8 ft (1°C per 300 m above 950 m) Temperature gradient 86°F (30°C)/hour 68°F (20°C)/hour Thermal output N/A • 3-node kit—0.665 to 0.785 KBTU/hour Weight • Base configuration— 180 lbs (212.4 kg)

ActiveScale™ P100E3 Support Guide

23 Table 4-10. P100E3 Node Specifications 4.3 Hard disk drive specifications (P100E3 Nodes) The following tables list the specifications for the Quantum Corporation qualified hard disk drives contained within the P100E3 Nodes. Condition Specification Dimensions • Width—17.6 in (448.2 mm)17.244 (438 mm) • Depth—35 in (881 mm)24 in (609.6 mm) • Height—1.7 in (43.2 mm)1.7in (43.2 mm) Hot swappable? No Operating relative humidity 20% to 85% non-condensing Operating temperature 41° to 104°F (5°C to 40°C) Quantity (per system) 3 Rack Units (U) 1U Weight (per component) 58 lbs (26.3 kg)29 lbs (13.1 kg)) Weight (total for all P100E3 Nodes) 348 lbs (157.8 kg)174 lbs (118.38 kg) Table 4-11. 12 TB hard disk drive specification summary Condition Specification Model Ultrastar® He12 Capacity 12 TB Dimensions • Width—4 in (101.6 (+/-0.25) mm) • Depth—5.78 in (147mm) • Height—1 in (26.1mm) Hot swappable Yes1 1.Only hot swappable after decommissioning. Operating relative humidity 5% to 95%, non-condensing Operating Temperature (internal) 0°C to 70° C (32°F to 158°F) Quantity (per component - 12 per node) 72 - 216 per full capacity. 12 per P100E3 node. Replacement part number 1EX1135 Replacement parts N/A - Replacement part number includes drive carrier, drive, and screws. Type SAS Table 4-12. 14 TB hard disk drive specification summary Condition Specification Model Ultrastar® He14 Capacity 14 TB

ActiveScale™ P100E3 Support Guide

24 4.4 Solid state drive specifications The following table displays the Quantum Corporation qualified solid state drives (SSD) contained within the P100E3 Nodes. Dimensions • Width—4 in (101.6 (+/-0.25) mm) • Depth—5.78 in (147mm) • Height—1 in (26.1mm) Hot swappable Yes1 Operating relative humidity 5% to 95%, non-condensing Operating Temperature (internal) 0°C to 70° C (32°F to 158°F) Quantity (per component - 12 per node) 72 - 216 per full capacity. 12 per P100E3 node. Replacement part number 1EX1892 Replacement parts N/A - Replacement part number includes drive carrier, drive, and screws. Type SAS 1.Only hot swappable after decommissioning. Table 4-13. 480 GB solid state drive specification summary Condition Specification Model SanDisk CloudSpeed Eco™ Gen. II SATA SSD Capacity 480 GB Dimensions • Width—2.75 in (69.85 mm) • Depth—3.9 in (100.2 mm) • Height—.28 in (7.17 mm) Hot Swappable Yes1 1.Only hot swappable after decommissioning. Operating relative humidity 5% to 95%, non-condensing Operating temperature (internal) 0° to 70° C (32°F to 158°F) Quantity (per component) • One per P100E3 Node Type SATA Table 4-12. 14 TB hard disk drive specification summary (continued) Condition Specification

ActiveScale™ P100E3 Support Guide

Contacting Support 26 Contacting Support For further assistance, contact the Quantum Corporation Support Center. Region Support Contact North America 1-800-284-5101 (toll free) +1-720-249-5700 EMEA +1-800-7826-8888 (toll free) +49 6131 324 185 Asia Pacific +800-7826-8887 (toll free) +603-7953-3010 For World Wide Support https://www.quantum.com/support

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