Mitel EXPRESS MESSENGER Administration Manual

15 Section 2: Setting up Mitel Express Manager For optimum performance, install the Mitel Express Manager program on your PC’s hard drive. You do not need to shut down your voice mail system while installing Express Manager on your computer. Installing Express Manager onto a PC The following software must be resident on your PC to install and run Express Manager: • DOS version 3.3 or higher • Windows 3.1 or higher. To install the Express Manager software on your PC’s hard drive: 1. Place the disk labeled Mitel Express Manager into your 3 1/2" floppy dri ...

16 Connecting your PC to Express Messenger You Run Express Manager from DOS on your PC. You can connect your PC • directly to a port on the Express Messenger Card, or • remotely through a modem connection that allows you to communicate to Express Messenger using your telephone system. Express Manager requires the following hardware: • IBM or IBM-compatible 286 computer (PC) or higher with a minimum of 2 MB of disk space and 640 KB of memory (RAM). • VGA monitor (color or monochrome). • Express Messenger voice mail card installed in the PBX. • Intern ...

i Table of Contents SECTION 1: INTRODUCTION........................................................................... 4 Intended Audience.................................................................................... 5 How to use this Document ....................................................................... 6 Useful Tips ................................................................................................ 7 Additional References............................................................................. 11 Testing Mitel Express Messenger.............. ...

iii SECTION 7: PERFORMING MAINTENANCE AND TROUBLESHOOTING. 113 APPENDIX A: MITEL EXPRESS MANAGER MENUS.................................. 121 APPENDIX B: GLOSSARY ............................................................................ 133 APPENDIX C: EXPRESS MANAGER SYSTEM MESSAGES ...................... 135 APPENDIX D: EXPRESS MANAGER SYSTEM LOG MESSAGES (DIAG.DAT) .................................................................................................... 145 APPENDIX E: PMS PROTOCOL SUPPORT ................................................ 171 INDEX............. ...