Kramer VW-9 Operation & User’s Manual

www.kramerAV.com USER MANUAL MODEL: VW-9 3x3 Video Wall Driver with Multiviewer

VW-9 – Contents i Contents Introduction 1 Getting Started 1 Overview 2 Typical Applications 3 Defining VW-9 3x3 Video Wall Driver with Multiviewer 4 Mounting VW-9 6 Connecting VW-9 7 Connecting the Output to an Unbalanced/Balanced Stereo Audio Acceptor 8 Connecting to VW-9 via RS-232 8 Operating and Controlling VW-9 9 Using Front Panel Buttons 9 Controlling Device via OSD Menu 10 Operating via Ethernet 16 Acquiring and Setting Current EDID Using RS-232 Serial Commands 19 Using VW-9 Embedded Webpages 20 Browsing VW-9 Webpages 21 Configuring the Screen Settings 22 Configuring the Output Resolution Settings 24 Managing EDID 24 Configuring the Screen Layout 25 Setting Up the Multi-Viewer Video Wall Page 26 Defining System Settings 33 Viewing the Ethernet Type (Static or HDCP) 33 Viewing the MAC Address 33 Changing the IP Address 33 Setting the Unit’s ID 34 Viewing the Fan Speed 35 Resetting VW-9 to its Factory Default 35 Resetting Device 35 Upgrading Firmware 36 Technical Specifications 37 Default Communication Parameters 38 Default EDID 38 Protocol 3000 41 Understanding Protocol 3000 41 Protocol 3000 Commands 42 Result and Error Codes 53

VW-9 – Introduction 1 Introduction Welcome to Kramer Electronics! Since 1981, Kramer Electronics has been providing a world of unique, creative, and affordable solutions to the vast range of problems that confront the video, audio, presentation, and broadcasting professional on a daily basis. In recent years, we have redesigned and upgraded most of our line, making the best even better! Getting Started We recommend that you: • Unpack the equipment carefully and save the original box and packaging materials for possible future shipment. • Review the contents of this user manual. Go to www.kramerav.com/downloads/VW-9 to check for up-to-date user manuals, application programs, and to check if firmware upgrades are available (where appropriate). Achieving Best Performance • Use only good quality connection cables (we recommend Kramer high-performance, high-resolution cables) to avoid interference, deterioration in signal quality due to poor matching, and elevated noise levels (often associated with low quality cables). • Do not secure the cables in tight bundles or roll the slack into tight coils. • Avoid interference from neighboring electrical appliances that may adversely influence signal quality. • Position your Kramer VW-9 away from moisture, excessive sunlight, and dust. Safety Instructions Caution: • This equipment is to be used only inside a building. It may only be connected to other equipment that is installed inside a building. • For products with relay terminals and GPI\O ports, please refer to the permitted rating for an external connection, located next to the terminal or in the User Manual. • There are no operator serviceable parts inside the unit. Warning: • Use only the power cord that is supplied with the unit. • Disconnect the power and unplug the unit from the wall before installing. • Do not open the unit. High voltages can cause electrical shock! Servicing by qualified personnel only. • To ensure continuous risk protection, replace fuses only according to the rating specified on the product label which is located on the bottom of the unit.

VW-9 – Introduction 2 Recycling Kramer Products The Waste Electrical and Electronic Equipment (WEEE) Directive 2002/96/EC aims to reduce the amount of WEEE sent for disposal to landfill or incineration by requiring it to be collected and recycled. To comply with the WEEE Directive, Kramer Electronics has made arrangements with the European Advanced Recycling Network (EARN) and will cover any costs of treatment, recycling and recovery of waste Kramer Electronics branded equipment on arrival at the EARN facility. For details of Kramer’s recycling arrangements in your particular country go to our recycling pages at www.kramerav.com/il/quality/environment. Overview The VW-9 3x3 Video Wall Driver with Multiviewer is an all-in-one video-wall processor system with multi-view, scaling, customizing screen layouts, and audio management functions. Its user-friendly web interface, RS-232, RS-485, RS-422, and telnet modular design allows you to effectively control the video wall both locally and remotely. Its compact and robust design, reliability, multi-task features, and flexibility for either simple digital signage display or large-scale control room video wall, and up to 4K resolution video wall ability, represent a perfect partner for system integrators. Exceptional Quality • Input resolution up to 4K@60Hz, 4:4:4 color sampling. • Output resolution up to 4K@60Hz, 4:4:4 color sampling. • Upscaling up to 4K@60Hz, 4:4:4 color sampling and can downscale as well. • Build various video wall array systems: 3x3, 2x5, 5x2, and more by 10 output model. Advanced and User-friendly Operation • Fast switching between input channels and combined multiple source images on video wall. • PiP, PoP, quad-view, and multiple customized screen layout configurations for video wall. • Clockwise and anti-clockwise 90° rotation in full screen layout. • Controlled by web interface, RS-232, RS-485, RS-422, and telnet. • Firmware upgrade via USB port with a USB flash drive. • Display modes including video wall and multi-view window. • Multiple windows display across multiple screen arrays without screen boundary.

VW-9 – Introduction 3 Flexible Connectivity • Processes HDMI™® signals with Deep Color and HDCP 1.4/2.2 sources. • Stereo audio output. • Dual built-in power supply. Typical Applications VW-9 is ideal for the following typical applications: • Signage in hotel lobbies, hospitals, and government offices. • Conference room presentations. • Advertising in shopping malls, supermarket, and restaurants. • Airports, buses, and train stations. • Rental and staging events. • Monitoring in control rooms, banks, and stock markets. • Security and surveillance systems. Controlling your VW-9 Control your VW-9 directly via the front panel push buttons with on-screen menus, or: • By RS-232 serial commands transmitted by a touch screen system, PC, or other serial controller. • Through the Ethernet using a built-in user-friendly web interface.

VW-9 – Defining VW-9 3x3 Video Wall Driver with Multiviewer 4 Defining VW-9 3x3 Video Wall Driver with Multiviewer This section defines VW-9. Figure 1: VW-9 4x4 Video Wall Driver Front Panel # Feature Function 1 Metal handles (x2) Rigid metal handles for easy lifting. 2 INPUT Buttons (1 to 4) After pressing a Window button (above), press an input button to select this input for that window. If the wall configuration has only one window, then pressing an input button will select that input for the wall. 3 WINDOW Buttons (A to D) Press to select window A, B, C or D. 4 PRESET CONFIGURATION Buttons Press a configuration button to set one of the following presets (each window in the Multiview mode can be resized and repositioned via the embedded webpages): Video wall mode – the video of one source only is presented over the video wall. Multiview mode, presenting 1 PiP window over a parent picture in the video wall. Multiview mode, presenting 2 PiP windows over a parent picture in the video wall. Multiview mode, presenting 3 PiP windows over a parent picture in the video wall. Multiview mode, presenting 4 windows over a 3x3 video wall. 5 STO Button Press, followed by an Input button (1 to 4), to save the current video wall configuration.

VW-9 – Defining VW-9 3x3 Video Wall Driver with Multiviewer 5 # Feature Function 6 RCL Button Press, followed by an Input button (1 to 4), to recall a pre-saved video wall configuration. 7 IDENTIFY Button When pressed, identifies each window by displaying A, B, C or D in it. 8 MENU Button Displays the OSD menu. 9 Navigation Buttons  Press to decrease numerical values or select from several definitions. When not in the OSD menu, press to reduce the output volume.  Press to move up the menu list values.  Press to increase numerical values or select from several definitions. When not in the OSD menu, press to increase the output volume.  Press to move down the menu list. ENTER Press to accept changes and change the SETUP parameters. 10 RESET TO 1080p Button Press and hold for about 5 seconds to set the output resolutions to 1080p. 11 PANEL LOCK Button Press and hold to toggle locking and unlocking the front panel buttons. 12 ON LED Lights green when power is on. 13 STATUS LED Lights green when fan operates properly. Flashes in case of fan malfunction. Figure 2: VW-9 4x4 Video Wall Driver Rear Panel # Feature Function 14 SERVICE USB Port Connect a USB flash drive to perform firmware upgrade. 15 RS-232 9-pin D-sub Serial Port Connector Connect to a PC/serial controller. 16 ETHERNET RJ-45 Connector Connect to a PC or other serial controller via a LAN. 17 5-pin Terminal Block Connector RS-422 (Tx+, Tx-, G, Rx+, Rx-) Connect to a PC/serial controller. RS-485 (G, A, B) 18 AUDIO OUTPUT 3-pin Terminal Block Connector (L, G, R) Connect to an unbalanced stereo audio acceptor (for example, powered speakers). 19 INPUT HDMI Connectors (1 to 4) Connect up to 4 HDMI sources. 20 OUTPUT HDMI Connectors (1 to 10) Connect up to 10 HDMI displays. 21 Grounding Opening If required, use a M3 screw to lock the ground wire and connect to ground. 22 Mains Power Connector and Power Switch Plug in the power cord and use the switch to power the unit on or off.

VW-9 – Mounting VW-9 6 Mounting VW-9 This section provides instructions for mounting VW-9. Before you start the installation, make sure that the environment is within the recommended range: • Operation temperature – 0 to 40C (32 to 104F). • Storage temperature – -20 to +60C (-4 to +140F). • Humidity – 0% to 80%, RH. Caution: • Mount VW-9 before connecting any cables or power. Warning: • Ensure that the environment, such as maximum ambient temperature & air flow, is compatible for the device. • Prevent uneven mechanical loading. • Appropriate consideration of equipment nameplate ratings must be used to prevent circuit overload. • Reliable earthing of rack-mounted equipment must be maintained. Mount VW-9 in a rack: • Use the recommended rack adapter (see www.kramerav.com/product/VW-9). Mount VW-9 on a surface using one of these methods: • Attach the rubber feet and place the unit on a flat surface. • Attach both rack ears (remove the screws from each side of the machine and replace those screws through the rack ears). For more information, go to www.kramerav.com/downloads/VW-9.

VW-9 – Connecting VW-9 7 Connecting VW-9 Always switch off the power to each device before you connect it to your VW-9. After connecting your VW-9, connect its power and then turn on the power to each device. Figure 3: Connecting to the VW-9 Rear Panel To connect VW-9 as illustrated in the example in Figure 3: 1. Connect up to four HDMI sources to the VW-9’s HDMI input ports via HDMI cables. 2. Connect up to 10 HDMI displays to the VW-9’s output ports via HDMI cables. 3. Connect a powered speaker or amplifier to the VW-9’s stereo audio terminal block connectors. 4. Connect the power cord to the power socket.

VW-9 – Connecting VW-9 8 Connecting the Output to an Unbalanced/Balanced Stereo Audio Acceptor The following are the pinouts for connecting the output to a balanced stereo audio acceptor: Figure 4: Connecting to a Balanced Stereo Audio Acceptor Connecting to VW-9 via RS-232 You can connect to VW-9 via an RS-232 connection using, for example, a PC. VW-9 features an RS-232 3-pin terminal block connector allowing the RS-232 to control VW-9. Connect the RS-232 terminal block on the rear panel of VW-9 to a PC/controller, as follows: From the RS-232 9-pin D-sub serial port connect: • Pin 2 to the TX pin on the VW-9 RS-232 terminal block • Pin 3 to the RX pin on the VW-9 RS-232 terminal block • Pin 5 to the G pin on the VW-9 RS-232 terminal block RS-232 Device VW-9 15

VW-9 – Operating and Controlling VW-9 9 Operating and Controlling VW-9 Using Front Panel Buttons Press the VW-9 front panel buttons to: • Select the required INPUTs. • Set the Multi-viewer screen setup. • Use a pre-set configuration. • Lock or Unlock the front panel buttons (see Locking and Unlocking Front Panel Buttons on page 9). • Reset the resolution to 1080p. • Control the device via the OSD menu with the use of the MENU and navigation buttons (see Controlling Device via OSD Menu on page 10). • Store the current wall configuration. • Recall a pre-saved video wall configuration. • Identify each screen by displaying A, B, C, or D on the screen. Locking and Unlocking Front Panel Buttons The front panel buttons can be locked (disabled) to prevent unintentional pressing of the buttons. Locking Procedure The locking procedure is the same for all locking modes. To lock the front panel buttons: • Press and hold PANEL LOCK for about 5 seconds. The PANEL LOCK button lights red and the front panel buttons are locked. Unlocking Procedure Unlocking procedure is specific for locking modes. To unlock the front panel buttons: • For All or Menu Only Lock modes – Press and hold PANEL LOCK for about 5 seconds. The PANEL LOCK button light turns off and the front panel buttons are unlocked. 11 11

VW-9 – Operating and Controlling VW-9 10 Controlling Device via OSD Menu Use the OSD buttons to control the VW-9 via the OSD menu. The default OSD timeout is set to 30 seconds. • Navigating OSD Buttons on page 10. • Configuring Screen Setting Parameters on page 11. • Configuring the Video Wall on page 11. • Configuring the Multi-Viewer on page 12. • Viewing Device Information on page 16. Navigating OSD Buttons VW-9 enables you to control and define the device parameters via the OSD with the use of the front panel MENU buttons. To enter and use the OSD menu buttons: 1. Press MENU. 2. Press: ▪ ENTER to accept changes and to change the menu settings. ▪ Arrow buttons to move through the OSD menu, which is displayed on the video output. ▪ To exit the menu, select EXIT. To return to the previous menu level, press the front panel MENU button. All settings and adjustments are automatically saved in non-volatile memory for each of the inputs. The values defined in the different menus may change according to the firmware version (you can download the up-to-date firmware version from our Web site at www.kramerav.com/support/product_downloads.asp).

VW-9 – Operating and Controlling VW-9 11 Configuring Screen Setting Parameters VW-9 enables you to set the display settings, output resolution, and EDID. To set the OSD display parameters: 1. On the front panel press MENU. The menu shows. 2. Select SCREEN SETTING > DISPLAY SETTING press Enter and define the image parameters based on the information in the following table: Menu Item Function Display Column Set the horizontal position of the OSD. Display Row Set the vertical position of the OSD. H.Bezel Correction Set the horizontal Bezel correction. V.Bezel Correction Set the vertical Bezel correction. Rotation Select the rotation angle R90° (clockwise), L90° (anti-clockwise), or Off (the default is Off). OSD Display parameters are set. To select the output resolution parameters: 1. On the front panel press MENU. The menu shows. 2. Select SCREEN SETTING > OUTPUT RESOLUTION press Enter and set the output resolution parameters based on the information in the following table: Menu Item Function Output Resolution 4096x2160@60Hz, 4096x2160@50Hz, 3840x2160@60Hz, 3840x2160@50Hz, 3840x2160@30Hz, 1920x1200@60Hz, 1920x1080@50Hz,1920x1080@30Hz, 1280x720@60Hz, 1280x720@30Hz, 1600x1200@60Hz, 1920x1200@60Hz, 2048x2048@57Hz Output resolution parameters are set. To manage the EDID: 1. On the front panel press MENU. The menu shows. 2. Select SCREEN SETTING > EDID and define the EDID parameters based on the information in the following table: Menu Item Function EDID Default EDID (4K60). EDID on Output 1 The Output 1 EDID is applied to all the inputs. EDID is defined. Configuring the Video Wall To set the audio source: 1. On the front panel press MENU. The menu shows. 2. Select VIDEO WALL > AUDIO SOURCE press Enter and define the audio source parameters based on the information in the following table:

VW-9 – Operating and Controlling VW-9 12 Menu Item Function MUTE Mutes the audio. INPUT 1 – INPUT 4 Select source to output audio: Inputs 1-4. The video wall audio source is set. To configure the color settings: 1. On the front panel press MENU. The menu shows. 2. Select VIDEO WALL > COLOR SETTING press Enter and define the color setting parameters based on the information in the following table: Menu Item Function Brightness Adjust Brightness value between 0-100. Contrast Adjust Contrast value between 0-100. Hue Adjust Hue value between 0-100. Saturation Adjust Saturation value between 0-100. The video wall color settings are set. To set the aspect ratio: 1. On the front panel press MENU. The menu shows. 2. Select VIDEO WALL > ASPECT RATIO press Enter and define the aspect ratio parameters based on the information in the following table: Menu Item Function Full Enlarge to full screen size. Best Fit Keep the original aspect ratio and enlarge to fit the screen automatically either horizontal or vertical dimension. Follow Input Keep the original aspect ratio. The video wall aspect ratio is set. To set the video source: 1. On the front panel press MENU. The menu shows. 2. Select VIDEO WALL > VIDEO SOURCE, press Enter and define the video source parameters based on the information in the following table: Menu Item Function INPUT 1 – INPUT 4 Select a source to input vide: Inputs 1-4. The video wall’s video source is set. Configuring the Multi-Viewer To set the audio source: 1. On the front panel press MENU. The menu shows. 2. Select MULTI-VIEWER > AUDIO SOURCE press Enter and define the audio source parameters based on the information in the following table:

VW-9 – Operating and Controlling VW-9 13 Menu Item Function INPUT 1 – INPUT 4 Connect the speaker or amplifier to the stereo audio terminal block connectors to VW-9 via the stereo audio cable. The multi-viewer aspect ratio is set. To configure the color settings: 1. On the front panel press MENU. The menu shows. 2. Select MULTI-VIEWER > COLOR SETTING press Enter and define the color setting parameters based on the information in the following table: Menu Item Function Brightness Adjust Brightness value between 0 ~ 100. Contrast Adjust Contract value between 0 ~ 100. Hue Adjust Hue value between 0 ~ 100. Saturation Adjust Saturation value between 0 ~ 100. The multi-viewer color setting is configured. To configure the layout settings: 1. On the front panel press MENU. The menu shows. 2. Select MULTI-VIEWER > LAYOUT SETTING press Enter and define the layout setting parameters based on the information in the following table: Menu Item Function 1-3 x PiP Sets the multi-viewer mode to present 1, 2, or, 3 PiP windows over a parent picture in the video wall. Quad Split Sets the source to output for each monitor. Set up each monitor 1, 2, 3, 4 individually. Custom 1-7 Set the position and size of the windows of each custom screen layout from Custom1 to Custom 7. Single Picture The video of one source is only presented over the video wall. The multi-viewer layout settings are configured. To set the video source: 1. On the front panel press MENU. The menu shows. 2. Select MULTI-VIEWER > VIDEO SOURCE press Enter and define the video source parameters based on the information in the following table: Menu Item Function WIN A INPUT 1-4. WIN B INPUT 1-4. WIN C INPUT 1-4. WIN D INPUT 1-4. The multi-viewer video source is set.

VW-9 – Operating and Controlling VW-9 14 To set the Unit ID source: 1. On the front panel press MENU. The menu shows. 2. Select SYSTEM > UNIT ID press Enter and set the unit’s ID parameters based on the information in the following table: Menu Item Function Unit ID Indicate the ID of the unit. ID ranges between 0-100. The Unit’s ID is set. To view the MAC address: 1. On the front panel press MENU. The menu shows. 2. Select SYSTEM > MAC ADDRESS press Enter. The MAC address shows. To configure the RCL/STO: 1. On the front panel press MENU. The menu shows. 2. Select SYSTEM > RECALL/STORE press Enter and set the unit’s ID parameters based on the information in the following table: Menu Item Function STO (Store) Press, followed by an Input button (1 to 4), to save the current wall configuration. RCL (Recall) Press, followed by an Input button (1 to 4), to recall a pre-saved wall configuration. The RCL and STO are configured. To configure the HDCP setting: 1. On the front panel press MENU. The menu shows. 2. Select SYSTEM > HDCP SETTING press Enter and set the HDCP setting parameters based on the information in the following table: Menu Item Function Input 1 ON/OFF Set HDCP support on HDMI 1 to HDMI 4 inputs to ON (default) or OFF. Note that: 1. HDCP must be enabled (ON) to support HDCP encrypted sources. 2. Sources such as Mac computers always encrypt their outputs when detecting that the sink supports HDCP. If the content does not require HDCP, you can prevent these sources from encrypting by disabling (OFF) HDCP on the input. Input 2 ON/OFF Input 3 ON/OFF Input 4 ON/OFF The HDCP settings are configured.

VW-9 – Operating and Controlling VW-9 15 To configure the network settings: 1. On the front panel press MENU. The menu shows. 2. Select SYSTEM > NETWORK SETTING press Enter and set the network setting parameters based on the information in the following table: Menu Item Function Ethernet Type Select Ethernet type STATIC or DHCP. IP Address Indicates the systems current IP address. For TCP/IPv4 you can use any IP address in the range 192.168.1.1 to 192.168.1.255 (excluding 192.168.1.39. Default: 192:168:001:039. Mask 255:255:255:000 Gateway 000:000:000:000 The network settings are configured. To configure the OSD setting: 1. On the front panel press MENU. The menu shows. 2. Select SYSTEM > OSD SETTING, press Enter and set the OSD setting parameters based on the information in the following table: Menu Item Function H Offset 0-100 V Offset 0-100 Transparency 0-4 IDENT. Timeout OFF/5-50 MENU. Timeout OFF/5-50 INFO. Timeout OFF/5-50 INFO. Display ON/OFF The OSD settings are configured. To use the factory default: 1. On the front panel press MENU. The menu shows. 2. Select SYSTEM > FACTORY DEFAULT press Enter and set the factory default parameters based on the information in the following table: Menu Item Function ON Use the factory default settings. OFF Do not use the factory default settings. If “on” is selected, the device is reset to its factory default settings.

VW-9 – Operating and Controlling VW-9 16 Viewing Device Information To view the input resolution: 1. On the front panel press MENU. The menu shows. 2. Select INFORMATION > INPUT RESOLUTION press Enter. The input resolution for INPUT 1-4 show. To view the output resolution: 1. On the front panel press MENU. The menu shows. 2. Select INFORMATION > OUTPUT RESOLUTION press Enter. The output resolution shows. To view the firmware version: 1. On the front panel press MENU. The menu shows. 2. Select INFORMATION > FIRWARE VERSION press Enter. The output resolution shows. To view the fan speed version: 1. On the front panel press MENU. The menu shows. 2. Select INFORMATION > FAN SPEED press Enter. The fan speed shows. Operating via Ethernet You can connect to the VW-9 via Ethernet using either of the following methods: • Directly to the PC using a crossover cable (see Connecting Ethernet Port Directly to a PC on page 16). • Via a network hub, switch, or router, using a straight-through cable (see Connecting Ethernet Port via a Network Hub or Switch on page 18). If you want to connect via a router and your IT system is based on IPv6, speak to your IT department for specific installation instructions. For info on configuring the Ethernet, see Defining System Settings on page 33. Connecting Ethernet Port Directly to a PC You can connect the Ethernet port of VW-9 directly to the Ethernet port on your PC using a crossover cable with RJ-45 connectors. This type of connection is recommended to identify the VW-9 with the factory configured default IP address. After you connect the VW-9 to the Ethernet port, configure your PC as follows: 1. Click Start > Control Panel > Network and Sharing Center.

VW-9 – Operating and Controlling VW-9 17 2. Click Change Adapter Settings. 3. Highlight the network adapter you want to use to connect to the device and click Change settings of this connection. The Local Area Connection Properties window for the selected network adapter shows as shown in Figure 5. Figure 5: Local Area Connection Properties Window 4. Highlight either Internet Protocol Version 6 (TCP/IPv6) or Internet Protocol Version 4 (TCP/IPv4), which is based on the requirements of your IT system. 5. Click Properties. The Internet Protocol Properties window (specific to your IT system) shows as in Figure 6 or Figure 7. Figure 6: Internet Protocol Version 4 Properties Window

VW-9 – Operating and Controlling VW-9 18 Figure 7: Internet Protocol Version 6 Properties Window 6. Select Use the following IP Address for static IP addressing and enter the details as shown in Figure 8. For TCP/IPv4 you can use any IP address in the range 192.168.1.1 to 192.168.1.255 (excluding 192.168.1.39) provided by your IT department. Figure 8: Internet Protocol Properties Window 7. Click OK. 8. Click Close. Connecting Ethernet Port via a Network Hub or Switch You can connect the VW-9 Ethernet port to the Ethernet port on a network hub or using a straight-through cable with RJ-45 connectors.

VW-9 – Operating and Controlling VW-9 19 Acquiring and Setting Current EDID Using RS-232 Serial Commands 1. Connect a PC, or other serial controller to VW-9 RS-232. 2. Use Protocol 3000 commands, see Protocol 3000 Commands on page 42.

VW-9 – Using VW-9 Embedded Webpages 20 Using VW-9 Embedded Webpages VW-9 can be operated remotely using the embedded webpages. The webpages are accessed using a Web browser and an Ethernet connection. You can also configure VW-9 with the use of Protocol 3000 commands (see Protocol 3000 Commands on page 42). Before attempting to connect: • Do the procedures in (see Operating via Ethernet on page 16). • Ensure that your browser is supported. The following operating systems and Web browsers are supported: Operating Systems Versions Windows 7 IE Firefox Chrome Safari Windows 10 IE Edge Firefox Chrome Mac Safari iOS Safari Some features might not be supported by some cellphone operating systems.

VW-9 – Using VW-9 Embedded Webpages 21 Browsing VW-9 Webpages 1. In a browser, enter the device’s IP address (default = 192.168.1.39). The default webpage shows. Figure 9: Default Webpage 2. To access the relevant webpage, select from the Navigation List on the left side of the screen. If a webpage does not update correctly, clear your browser’s cache. VW-9 webpages enable to do the following: • Configuring the Screen Setting on page 22. • Configuring the Output Resolution Settings on page 24. • Managing EDID on page 24. • Configuring the Screen Layout on page 25. • Audio Settings: on page 26. • Color Settings on page 27. • Layout Settings on page 27. • Resetting Device on page 35.

VW-9 – Using VW-9 Embedded Webpages 22 Configuring the Screen Settings VW-9 enables you to configure a video wall array system as 3x3, 2x5, 5x2, 10x1, and more. Figure 10: Optional View Wall Array Systems Bezel and Gap Compensation – To avoid video display twisted, setting up the dimension of connected displays for bezel and gap compensation. Input the screen’s outside screen width and length (which includes the bezel) and inside visual width and length (excluding bezel) for auto compensation. Figure 11: Bezel and Gap Compensation

VW-9 – Using VW-9 Embedded Webpages 23 To configure screen settings: 1. From the Navigation List, select Screen Settings. The Screen settings page shows. Figure 12: Embedded Webpages – Screen-Settings Page 2. Set the Screen settings based on the table below. Option Description Column Input display number in column from the table (see Figure 16). Row Input display number in row from the table (see Figure 16). Screen Width Input the width (horizontal) of the display (including the bezel of display). Screen Length Input the length (vertical) of the display (including the bezel of display). Screen Visual Width Input the visual width (horizontal) of the display (excluding the bezel of display). Screen Visual Length Input the visual length (vertical) of the display (excluding the bezel of display). Rotation Select the rotation angle R90° (clockwise), L90° (anti-clockwise) or Off. The default is Off. Apply Click “Apply” to confirm the setting. The screen settings are set.

VW-9 – Using VW-9 Embedded Webpages 24 Configuring the Output Resolution Settings VW-9 allows users to select an output resolution. To set the Output: 1. From the Navigation List, select Screen Settings. 2. Below Output Settings, in Resolution, click the down arrow and choose an output resolution. Figure 13: Embedded Webpages – Setting the Output Resolution 3. Click Apply. The output resolution is set. Managing EDID The EDID Management page lets you read the EDID from: • Output 1. • The default EDID (4K60). The EDID is copied to selected input(s). To copy the EDID for INPUT 1 to all connected inputs: 1. From the Navigation List, select Screen Settings. 2. Below EDID, in Management, click the down arrow and choose Copy. Figure 14: EDID Page – Selecting an EDID Source

VW-9 – Using VW-9 Embedded Webpages 25 3. Click Apply. The EDID for Output 1 is now copied to all the connected inputs. To read the EDID from the Default: 1. From the Navigation List, click Screen Settings. 2. Below EDID, in Management, click the down arrow and choose Default. The EDID details show. Figure 15: EDID Details 3. Click Apply. The EDID is now set to use the Default. Configuring the Screen Layout The VW-9 can build video wall array systems 3X3, 2x4, 5x2, 1x10 and so on. To configure the screen layout: 1. From the Navigation List, select Screen Settings. 2. Below Screen settings, use Column and Row to configure the screen layout. In this example, Column is set to 3 columns and Row is set to 3 rows: Figure 16: Example Screen Layout 3. To save the changes, click Apply. 4. Reload the webpage. The Screen layout is now configured.

VW-9 – Using VW-9 Embedded Webpages 26 Setting Up the Multi-Viewer Video Wall Page The Multi-Viewer mode is multi-view video wall which presents multiple windows simultaneously from a maximum of four sources on the video wall system. User can configure the windows to display across the multi-screen arrays, resized, and repositioned. Various screen layouts are available in Multi-Viewer mode: • 5 sets of pre-defined layout mode. • 7 sets of custom multi-view layout modes. Audio Settings: To set the audio: 1. From the Navigation List, select Multi-Viewer. 2. In Audio source, click the down arrow and select a source to output the audio: INPUT 1, INPUT 2, INPUT 3, or INPUT 4, or select MUTE to mute the audio source. Figure 17: Embedded Webpages – Setting the Source to Output Audio 3. Click Apply. The audio source to output is set.

VW-9 – Using VW-9 Embedded Webpages 27 Color Settings VW-9 allows users to adjust the color settings: brightness, contrast, hue, and saturation. To adjust the color settings: 1. From the Navigation List, select Multi-Viewer. 2. Adjust the Color settings, move the slider right or left to adjust color (RGB). a. Brightness – adjusts brightness values between 0-100. b. Contrast – adjusts contrast values between -100. c. Hue – adjust hue values between 0-100. d. Saturation – Adjust saturation values between 0-100. 3. Click Apply. The color settings are adjusted. Layout Settings There are two mode options to set up the screen layout settings. • Option 1: Pre-Defined Layout Settings on page 27. • Option 2: Configure Custom Layout Settings on page 28. Option 1: Pre-Defined Layout Settings When the screen layout is in Pre-defined mode, the settings for Aspect Ratio and Border Color show for the user to configure. To use a Pre-defined layout setting: 1. From the Navigation List, select Multi-Viewer > Layout settings. 2. In Pre-defined, select a Layout. See the table below for a description of each layout option: Pre-Defined Layout A Video wall mode is the video of one source only is presented over the video wall. Layout B Multiview mode presents 1 PiP window over a parent picture in the video wall. Layout C Multiview mode presents 2 PiP windows over a parent picture in the video wall. Layout D Multiview mode presents 3 PiP windows over a parent picture in the video wall. Layout E Multiview mode presents 4 windows over the video wall. In this setting, input sources are fixed to the corresponding window.

VW-9 – Using VW-9 Embedded Webpages 28 3. In Aspect ratio, select the down arrow and choose from one the following aspect ratios: Option Description Full Enlarge to full screen size. Best Fit Keep the original aspect ratio. Follow input Keep the original aspect ratio and enlarge to the screen automatically either horizontal or vertical dimension. 4. Click Apply. The layout setting is configured. To change a Pre-defined layout setting: 1. From the Navigation List, select Multi-Viewer > Layout settings. 2. In Pre-defined, select a Layout. 3. In the graphic layout area, click the monitor icon. The QuadView input window opens. 4. Select the Channel down arrow and choose an input (INPUT 1-4). The input is the video source for output when in single source video wall display mode. 5. To save the changes, click Apply. The source input channel is changed. To return to the original Pre-defined layout settings, click Reset. Option 2: Configure Custom Layout Settings VW-9 has a maximum of 7 sets of custom screen layouts that users can define and store. Users can reset and restore the custom screen layout at any time. There are two ways to define the custom layout: • Move the slider to set the size and position of the window. Figure 18: Webpages – Adjusting the Slider in Custom Layout

VW-9 – Using VW-9 Embedded Webpages 29 • Drag the windows shown in the graphic layout area to set the size and position of each window. Figure 19: Webpages – Adjusting the Window in Custom Layout Settings for Aspect ratio are not available in custom screen layout mode. To configure the Custom Layout: 1. From the Navigation List, select Multi-Viewer > Layout settings. 2. In Custom, select a custom layout (1-7). The graphic layout window shows the selected custom layout. In this example, Custom 2 is selected: Figure 20: Example Webpage with Custom Multi-Viewer 3. Click Apply. The Custom layout is set.

VW-9 – Using VW-9 Embedded Webpages 30 To change the source input channel: 1. From the Navigation List, select Multi-Viewer > Layout settings. 2. In Custom, select a custom layout (1-7). 3. In the graphic layout area, click the monitor icon. The QuadView input window opens. Figure 21: Webpages – Changing a Custom Input Channel 4. Select the Channel down arrow and choose an input (INPUT 1-4). The source input channel is changed. To reset a Custom setting to its default configuration: 1. From the Navigation List, select Multi-Viewer > Layout settings. 2. In Custom, select a custom layout (1-7). 3. Click Reset. The Custom layout setting is reset. To adjust the window’s position manually: 1. From the Navigation List, select Multi-Viewer > Layout settings. 2. In Custom, select a custom layout (1-7). 3. In the graphic layout area, use these options: ▪ Click and drag the input to the necessary position. ▪ Click an input’s border line and stretch it the correct position. Note – Only the right and bottom lines are adjustable. ▪ Above the graphic layout area, use the positional slide bars. Slide bar Name: Description: Vertical position Sets the vertical position of the selected window. Horizontal position Sets the horizontal position of the selected window. Width resize Sets the width of the selected window. Length resize Sets the length of the selected window.

VW-9 – Using VW-9 Embedded Webpages 31 To adjust the tier setup: Tier 1, Tier 2, Tier 3, and Tier 4 indicate the tier of the overlapped window. Different windows cannot have the same tier. The tier adjustment option is only available in Custom layout mode. 1. From the Navigation List, select Multi-Viewer > Layout settings. 2. In Custom, select a custom layout (1-7). Tier 1 is always the background layer. 3. Click a window’s tier number to change its tier. For illustration, in window C, click Tier2 to change its number. The other window’s tier numbers change accordingly. Figure 22: Webpages – Adjusting the Tier Number Alternatively, move any window (B, C or D) to change its tier. 4. To save the changes, click Apply. The tier is setup. To disable a window(s): 1. From the Navigation List, select Multi-Viewer > Layout settings. 2. In Custom, select a custom layout (1-7). 3. To disable a window, do one of the following: • Click the “X” icon of each window in the graphic layout area. Or, • Click the “X” icon of each window that shows at the bottom of the webpage. Figure 23: Webpages – Disable a Window in Graphic Layout 4. To save the changes, click Apply. The selected window(s) are disabled.

VW-9 – Using VW-9 Embedded Webpages 32 To enable a window: 1. From the Navigation List, select Multi-Viewer > Layout settings. 2. In Custom, select a custom layout (1-7). 3. To enable a window, do one of the following: 4. Click the “X” icon of each window that shows at the bottom of the webpage. 5. To save the changes, click Apply. The selected window is enabled.

VW-9 – Defining System Settings 33 Defining System Settings To change the IP address and device (Unit) ID or view other important device information such as network settings, navigate to System Settings > System, which also enables: • Viewing the Ethernet Type (Static or HDCP) on page 33. • Viewing the MAC Address on page 33. • Changing the IP Address on page 33. • Setting the Unit’s ID on page 34. • Viewing the Fan Speed on page 35. • Resetting VW-9 to its Factory Default on page 35. • Resetting Device on page 35. Viewing the Ethernet Type (Static or HDCP) To view the Ethernet type (Static or HDCP): 1. From the Navigation List, click System Settings. 2. Below System > Ethernet type. To change the Ethernet type to HDCP, (see Protocol 3000 on page 41). Viewing the MAC Address 1. From the Navigation List, click System Settings. 2. Below System > MAC address. Changing the IP Address Note – The VW-9 default IP address is 192.168.1.39. 1. From the Navigation List, click System Settings. 2. Below System > IP Address. 3. Click the current IP address, the Network settings window opens.

VW-9 – Defining System Settings 34 4. In the IP address field, enter the new IP address. Figure 24: Webpage – Changing the IP address 5. To save the changes, click Confirm. 6. In a web browser, access the webpages via the new IP address. The new IP address is configured. Setting the Unit’s ID 1. From the Navigation List, click System Settings. 2. Below System, select the number after Unit ID. Figure 25: Setting the Unit ID

VW-9 – Defining System Settings 35 3. In the Unit ID window, enter the Unit ID for the device. Figure 26: Unit ID Number Set to “5” 4. To save the changes, click Confirm. The Unit ID is set. Viewing the Fan Speed Indicates the operating fan speed. There are two speed modes “Full Speed” and "Low Speed". The fan speed is adjusted automatically based on the operating environment. To view fan speed: 1. From the Navigation List, click System Settings. 2. Below System > Fan speed. Fan speed is viewed. Resetting VW-9 to its Factory Default To reset to factory default: 1. From the Navigation List, click System Settings. 2. Below System, select Factory default. 3. In the Apply window that opens, click Apply. VW-9 is reset to the factory default. Resetting Device Factory reset – Reboots your device and restores all factory settings including input/output definitions, and IP address. Resetting the device can be accomplished by using: • Protocol 3000 FACTORY command (see Protocol 3000 Commands on page 42). • Webpages (see Defining System Settings on page 33).

VW-9 – Upgrading Firmware 36 Upgrading Firmware Before you begin the firmware update, copy these files to a USB flash drive: • Image.S19 • min.x.x.x.x.bin • mout.x.x.x.x.bin • sinx.x.x.bin To upgrade the firmware: 1. Turn VW-9 on. 2. Check the current firmware version via the OSD or webpages. 3. Insert the USB flash drive into the VW-9 USB port. 4. Go to the OSD and select FW Upgrade. a. The FW upgrade status shows this message in the terminal “Updating Firmware”. b. After the firmware update is complete, the front panel lights turn off and the system reboots. c. The FW upgrade status shows this message in the terminal “Updating Firmware”. d. The front panel button lights turn on. The firmware upgrade is complete.

VW-9 – Technical Specifications 37 Technical Specifications Inputs 4 HDMI On HDMI connectors Outputs 10 HDMI On HDMI connectors Audio Output Stereo unbalanced on a 3-pin terminal block Image Processing Input Resolutions 4096x2160p (60Hz, 50Hz, 24Hz), 3840x2160p (60Hz, 50Hz, 30Hz, 25Hz, 24Hz), 2560x1080p (60Hz), 1920x1080p (60Hz, 50Hz, 30Hz, 25Hz, 24Hz), 1920x1080i (60Hz, 50Hz), 1280x720p (60Hz), 720x480p (60Hz, 50Hz), 720x576p (50Hz), 640x480p (60Hz, 50Hz) Input & Output Chroma Sampling 4:4:4 Output Color Depth 24 bpp Video Bandwidth Up to 18 Gbps Output Resolutions 4096x2160p (60Hz ,50Hz), 3840x2160p (60Hz, 50Hz, 30Hz), 2048x2048p (57Hz), 1920x1200p (60Hz), 1920x1080p (60Hz, 50Hz, 30Hz), 1600x1200p (60Hz), 1280x720p (60Hz, 30Hz) HDMI Compliance HDMI 1.4, HDMI 2.0 HDCP Compliance HDCP 1.4, HDCP 2.2 Controls RS-232 / Telnet On a 9-pin D-sub female connector RS-485 / RS-422 On a 5-pin terminal block connector Ethernet Port On an RJ-45 port Web Interface Embedded Web UI Firmware Possible: Upgrade On a USB 2.0 port Power Dual (Redundant) Power Supplies Built-in power modules 100–240 VAC / 50/60Hz Power Consumption 300W Heat Dissipation 260W (885BTU/hr) Noise Level Ambient Noise For rack max = 46db, for desktop max = 40db Environmental Conditions Operating Temperature 0°C ~ 40°C (32°F - 104°F) Operating Humidity 0% ~ 80% RH Storage Temperature -20°C ~ 60°C (-4°F - 140°F) Regulatory Compliance Safety, Environmental CE, FCC Enclosure Size 19” 5RU Type Aluminum Cooling Fan ventilation (8 ceiling mounted fans) General Net Dimensions (W, D, H) 44cm x 26.4cm x 42.1cm (1.4' x 0.8" x 1.3') Shipping Dimensions (W, D, H) 49cm x 35.5cm x 49cm (1.6' x 1.1' x 1.6') Net Weight 14.8kg (33lbs) approx. Shipping Weight 17.3kg (38lbs) approx. Accessories Included OEM Power Cord EU & US C-14 L-180CM Specifications are subject to change without notice at www.kramerav.com

VW-9 – Technical Specifications 38 Default Communication Parameters RS-232 Baud Rate: 115,200 Data Bits: 8 Stop Bits: 1 Parity: None Command Format: ASCII Example: (mute video on output 1): #VMUTE 1,1 Y 0 92 1 Ethernet To reset the IP settings to the factory reset values go to: Menu->Setup -> Factory Reset-> press Enter to confirm IP Address: 192.168.1.39 Subnet mask: 255.255.255.0 Default gateway: 192.168.1.254 TCP Port #: 5000 UDP Port #: 50000 Full Factory Reset OSD Go to: Menu-> SYSTEM -> FACTORY DEFAULT -> YES press Enter to confirm. Default EDID Monitor Model name............... VW-9 Manufacturer............. KMR Plug and Play ID......... KMR060D Serial number............ 49 Manufacture date......... 2014, ISO week 6 Filter driver............ None ------------------------- EDID revision............ 1.3 Input signal type........ Digital Color bit depth.......... Undefined Display type............. Monochrome/grayscale Screen size.............. 310 x 170 mm (13.9 in) Power management......... Standby, Suspend Extension blocs.......... 1 (CEA/CTA-EXT) ------------------------- DDC/CI................... n/a Color characteristics Default color space...... Non-sRGB Display gamma............ 2.40 Red chromaticity......... Rx 0.611 - Ry 0.329 Green chromaticity....... Gx 0.313 - Gy 0.559 Blue chromaticity........ Bx 0.148 - By 0.131 White point (default).... Wx 0.320 - Wy 0.336 Additional descriptors... None Timing characteristics Horizontal scan range.... 15-136kHz Vertical scan range...... 23-61Hz Video bandwidth.......... 600MHz CVT standard............. Not supported GTF standard............. Not supported Additional descriptors... None Preferred timing......... Yes Native/preferred timing.. 3840x2160p at 60Hz (16:9) Modeline............... "3840x2160" 594.000 3840 4016 4104 4400 2160 2168 2178 2250 +hsync +vsync Detailed timing #1....... 1920x1080p at 60Hz (16:9) Modeline............... "1920x1080" 148.500 1920 2008 2052 2200 1080 1084 1089 1125 +hsync +vsync Standard timings supported 640 x 480p at 60Hz - IBM VGA 640 x 480p at 72Hz - VESA 640 x 480p at 75Hz - VESA

VW-9 – Technical Specifications 39 800 x 600p at 56Hz - VESA 800 x 600p at 60Hz - VESA 800 x 600p at 72Hz - VESA 800 x 600p at 75Hz - VESA 1024 x 768p at 60Hz - VESA 1024 x 768p at 70Hz - VESA 1024 x 768p at 75Hz - VESA 1280 x 1024p at 75Hz - VESA 1600 x 1200p at 60Hz - VESA STD 1280 x 1024p at 60Hz - VESA STD 1400 x 1050p at 60Hz - VESA STD 1920 x 1080p at 60Hz - VESA STD 640 x 480p at 85Hz - VESA STD 800 x 600p at 85Hz - VESA STD 1024 x 768p at 85Hz - VESA STD 1280 x 1024p at 85Hz - VESA STD EIA/CEA/CTA-861 Information Revision number.......... 3 IT underscan............. Supported Basic audio.............. Supported YCbCr 4:4:4.............. Supported YCbCr 4:2:2.............. Supported Native formats........... 0 Detailed timing #1....... 1440x900p at 60Hz (16:10) Modeline............... "1440x900" 106.500 1440 1520 1672 1904 900 903 909 934 -hsync +vsync Detailed timing #2....... 1366x768p at 60Hz (16:9) Modeline............... "1366x768" 85.500 1366 1436 1579 1792 768 771 774 798 +hsync +vsync Detailed timing #3....... 1920x1200p at 60Hz (16:10) Modeline............... "1920x1200" 154.000 1920 1968 2000 2080 1200 1203 1209 1235 +hsync -vsync CE video identifiers (VICs) - timing/formats supported 1920 x 1080p at 60Hz - HDTV (16:9, 1:1) 1920 x 1080p at 50Hz - HDTV (16:9, 1:1) 1280 x 720p at 60Hz - HDTV (16:9, 1:1) 1280 x 720p at 50Hz - HDTV (16:9, 1:1) 1920 x 1080i at 60Hz - HDTV (16:9, 1:1) 1920 x 1080i at 50Hz - HDTV (16:9, 1:1) 720 x 480p at 60Hz - EDTV (4:3, 8:9) 720 x 576p at 50Hz - EDTV (4:3, 16:15) 720 x 480i at 60Hz - Doublescan (4:3, 8:9) 720 x 576i at 50Hz - Doublescan (4:3, 16:15) 1920 x 1080p at 30Hz - HDTV (16:9, 1:1) 1920 x 1080p at 25Hz - HDTV (16:9, 1:1) 1920 x 1080p at 24Hz - HDTV (16:9, 1:1) 1920 x 1080p at 24Hz - HDTV (16:9, 1:1) 1920 x 1080p at 24Hz - HDTV (16:9, 1:1) 1920 x 1080p at 24Hz - HDTV (16:9, 1:1) 1920 x 1080p at 24Hz - HDTV (16:9, 1:1) 1920 x 1080p at 24Hz - HDTV (16:9, 1:1) NB: NTSC refresh rate = (Hz*1000)/1001 CE audio data (formats supported) LPCM 2-channel, 16/20/24 bit depths at 32/44/48 kHz CE speaker allocation data Channel configuration.... 2.0 Front left/right......... Yes Front LFE................ No Front center............. No Rear left/right.......... No Rear center.............. No Front left/right center.. No Rear left/right center... No Rear LFE................. No CE vendor specific data (VSDB) IEEE registration number. 0x000C03 CEC physical address..... 1.0.0.0 Supports AI (ACP, ISRC).. No Supports 48bpp........... Yes Supports 36bpp........... Yes Supports 30bpp........... Yes Supports YCbCr 4:4:4..... Yes Supports dual-link DVI... No Maximum TMDS clock....... 300MHz Audio/video latency (p).. n/a Audio/video latency (i).. n/a HDMI video capabilities.. Yes EDID screen size......... No additional info 3D formats supported..... Not supported Data payload............. 030C001000783C20008001020304

VW-9 – Technical Specifications 40 CE vendor specific data (VSDB) IEEE registration number. 0xC45DD8 CEC physical address..... 0.1.7.8 Supports AI (ACP, ISRC).. Yes Supports 48bpp........... No Supports 36bpp........... No Supports 30bpp........... No Supports YCbCr 4:4:4..... No Supports dual-link DVI... No Maximum TMDS clock....... 0MHz YCbCr 4:2:0 capability map data Data payload............. 0F000003 Report information Date generated........... 3/9/2022 Software revision........ 2.91.0.1043 Data source.............. File - NB: improperly installed Operating system......... 10.0.19044.2 Raw data 00,FF,FF,FF,FF,FF,FF,00,2D,B2,0D,06,31,00,00,00,06,18,01,03,80,1F,11,8C,C2,90,20,9C,54,50,8F,26, 21,52,56,2F,CF,00,A9,40,81,80,90,40,D1,C0,31,59,45,59,61,59,81,99,08,E8,00,30,F2,70,5A,80,B0,58, 8A,00,BA,88,21,00,00,1E,02,3A,80,18,71,38,2D,40,58,2C,45,00,BA,88,21,00,00,1E,00,00,00,FC,00,56, 57,2D,31,36,0A,20,20,20,20,20,20,20,00,00,00,FD,00,17,3D,0F,88,3C,00,0A,20,20,20,20,20,20,01,57, 02,03,3B,F0,52,10,1F,04,13,05,14,02,11,06,15,22,21,20,5D,5E,5F,60,61,23,09,07,07,83,01,00,00,6E, 03,0C,00,10,00,78,3C,20,00,80,01,02,03,04,67,D8,5D,C4,01,78,80,00,E4,0F,00,00,03,9A,29,A0,D0,51, 84,22,30,50,98,36,00,10,0A,00,00,00,1C,66,21,56,AA,51,00,1E,30,46,8F,33,00,10,09,00,00,00,1E,28, 3C,80,A0,70,B0,23,40,30,20,36,00,10,0A,00,00,00,1A,00,00,00,00,00,00,00,00,00,00,00,00,00,00,E7

VW-9 – Protocol 3000 41 Protocol 3000 Kramer devices can be operated using Kramer Protocol 3000 commands sent via serial or Ethernet ports. Understanding Protocol 3000 Protocol 3000 commands are a sequence of ASCII letters, structured according to the following. • Command format: Prefi x Command Name Constant (Space) Parameter(s) Suffix # Command  Parameter • Feedback format: Prefix Device ID Constant Command Name Parameter(s) Suffix ~ nn @ Command Parameter • Command parameters – Multiple parameters must be separated by a comma (,). In addition, multiple parameters can be grouped as a single parameter using brackets ([ and ]). • Command chain separator character – Multiple commands can be chained in the same string. Each command is delimited by a pipe character (|). • Parameters attributes – Parameters may contain multiple attributes. Attributes are indicated with pointy brackets (<…>) and must be separated by a period (.). The command framing varies according to how you interface with VW-9. The following figure displays how the # command is framed using terminal communication software (such as Hercules):

VW-9 – Protocol 3000 42 Protocol 3000 Commands Function Description Syntax Parameters/Attributes Example # Protocol handshaking. Validates the Protocol 3000 connection and gets the machine number. Step-in master products use this command to identify the availability of a device. COMMAND # FEEDBACK ~nn@ok # BACKUP Use to backup data to a USB flash drive. COMMAND #BACKUP FEEDBACK ~nn@BACKUPOK Backup data to USB flash drive #BACKUP BEZEL Set bezel On/Off, H/V correction. COMMAND #BEZELout_index,hv_value,switch,h_value,v_value FEEDBACK ~nn@BEZELout_index,hv_value,switch,h_value,v_va lue out_index – 1 hv_value – 0 – current H/V value 1 – max. H/V value switch – Enable/Disable bezel correction 0 – Off 1 – On h_value – Horizontal correction values (0 to 99) v_value – Vertical correction values (0 to 99) Set bezel On with H=12 and V=24 bezel correction: #BEZEL1,0,1,12,24 BEZEL? Get bezel switch, H/V correction status. COMMAND #BEZEL?out_index,hv_value FEEDBACK ~nn@BEZELout_index,hv_value,switch,h_value,v_va lue out_index – 1 hv_value – 0 – current H/V value 1 – max. H/V value switch – Enable/Disable bezel correction 0 – Off 1 – On h_value – Horizontal correction values (0 to 99) v_value – Vertical correction values (0 to 99) Get bezel current correction status: #BEZEL?1,0 BUILD-DATE? Get device build date. COMMAND #BUILD-DATE? FEEDBACK ~nn@BUILD-DATEdate,time date – Format: YYYY/MM/DD where YYYY = Year MM = Month DD = Day time – Format: hh:mm:ss where hh = hours mm = minutes ss = seconds Get the device build date: #BUILD-DATE? BRIGHTNESS Set image brightness for each output. Value limits can vary for different devices. Value is a property of input connected to current output. Changing input source might cause changes in this value (refer to device definitions). In devices that enable showing multiple outputs on one display – each in a separate window – this command relates only to the window associated with the output indicated in the out-index parameter. COMMAND #BRIGHTNESSout_index,value FEEDBACK ~nn@BRIGHTNESSout_index,value out_index – Number that indicates the specific output: * – All value – Brightness value (0 to 100) Set the brightness to 50: #BRIGHTNESS1,50 BRIGHTNESS? Get image brightness for each output. Value limits can vary for different devices. Value is a property of input connected to current output. Changing input source might cause changes in this value (refer to device definitions). In devices that enable showing multiple outputs on one display – each in a separate window – this command relates only to the window associated with the output indicated in the out-index parameter. COMMAND #BRIGHTNESS?out_index FEEDBACK ~nn@BRIGHTNESSout_index,value out_index – Number that indicates the specific output: * – All value – Brightness value (0 to 100) Get the brightness: #BRIGHTNESS?1

VW-9 – Protocol 3000 43 Function Description Syntax Parameters/Attributes Example CONTRAST Set image contrast per output. Value limits can vary for different devices. Value is a property of input connected to current output. Changing the input source might cause changes in this value (refer to device definitions). In devices that enable showing multiple outputs on one display – each in a separate window – this command relates only to the window associated with the output indicated in the out-index parameter. COMMAND #CONTRASTout_index,value FEEDBACK ~nn@CONTRASTout_index,value out_index – Number that indicates the specific output: * – All value – Contrast value (0 to 100) Set the contrast to 40: #CONTRAST1,40 CONTRAST? Get image contrast per output. Value limits can vary for different devices. Value is a property of input connected to current window. Changing the window input source might cause changes in this value (refer to device definitions). In devices that enable showing multiple outputs on one display – each in a separate window – this command relates only to the window associated with the output indicated in the out-index parameter. COMMAND #CONTRAST?out_index FEEDBACK ~nn@CONTRASTout_index,value out_index – Number that indicates the specific window: * – All value – Contrast value (0 to 100) Get contrast: #CONTRAST?1 CPEDID Copy EDID data from the output to the input EEPROM. Destination bitmap size depends on device properties (for 64 inputs it is a 64-bit word). Example: bitmap 0x0013 means inputs 1,2 and 5 are loaded with the new EDID. In certain products Safe_mode is an optional parameter. See the HELP command for its availability. COMMAND #CPEDIDedid_io,src_id,edid_io,dest_bitmap or #CPEDIDedid_io,src_id,edid_io,dest_bitmap,safe_ mode FEEDBACK ~nn@CPEDIDedid_io,src_id,edid_io,dest_bitmap ~nn@CPEDIDedid_io,src_id,edid_io,dest_bitmap,sa fe_mode edid_io – EDID source type (usually output) 1 – Output 2 – Default EDID src_id – Number of chosen source stage 0 – Default EDID source 1 – Output 1 edid_io – EDID destination type 0 – Input dest_bitmap – Bitmap representing destination IDs. Format: XXXX…X, where X is hex digit. The binary form of every hex digit represents corresponding destinations. 0 – indicates that EDID data is not copied to this destination. 1 – indicates that EDID data is copied to this destination. safe_mode – Safe mode 0 – device accepts the EDID as is without trying to adjust 1 – device tries to adjust the EDID (default value if no parameter is sent) Copy the EDID data from the Output 1 (EDID source) to the Input: #CPEDID1,1,0,0x1< CR> Copy the EDID data from the default EDID source to the Input: #CPEDID2,0,0,0x1< CR> CRDT Set window size and position. COMMAND #CRDTout_index,left,top,right,bottom FEEDBACK ~nn@CRDTout_index,left,top,right,bottom out_index – Number that indicates the specific window: 1 – Win A 2 – Win B 3 – Win C 4 – Win D *– All left – Left coordinate (0 to 210) top – Top coordinate (0 to 90) width – (30 to 240) height – (30 to 120) Set window 2 size and position: #CRDT2,0,0,90,45< CR> CRDT? Get window size and position. COMMAND #CRDT?out_index FEEDBACK ~nn@CRDTout_index,left,top,right,bottom out_index – Number that indicates the specific window: 1 – Win A 2 – Win B 3 – Win C 4 – Win D *– All left – Left coordinate (0 to 210) top – Top coordinate (0 to 90) width – (30 to 240) height – (30 to 120) Get window 2 size and position: #CRDT?2

VW-9 – Protocol 3000 44 Function Description Syntax Parameters/Attributes Example DISPLAY? Get output HPD status. COMMAND #DISPLAY?out_index FEEDBACK ~nn@DISPLAYout_index,status out_index – Number that indicates the specific output: 1 – Output 1 2 –Output 2 3 – Output 3 4 – Output 4 5– Output 5 6 – Output 6 7 – Output 7 8 – Output 8 9 – Output 9 10 – Output 10 status – HPD status according to signal validation 0 – Signal or sink is not valid 1 – Signal or sink is valid Get the output HPD status of Output 1: #DISPLAY?1 ETH-PORT Set Ethernet port protocol. If the port number you enter is already in use, an error is returned. The port number must be within the following range: 0-(2^16-1). COMMAND #ETH-PORTport_type,port_id FEEDBACK ~nn@ETH-PORTport_type,port_id port_type – TCP/UDP 0 – TCP 1 – UDP port_id – TCP / UDP port number (0 – 65534) Set the Ethernet port protocol for TCP to port 12457: #ETH-PORT0,12457< CR> ETH-PORT? Get Ethernet port protocol. COMMAND #ETH-PORT?port_type FEEDBACK ~nn@ETH-PORTport_type,port_id port_type – TCP/UDP 0 – TCP 1 – UDP port_id – TCP / UDP port number (0 – 65534) Get the Ethernet port protocol for UDP: #ETH-PORT?1 FACTORY Reset device to factory default configuration. This command deletes all user data from the device. The deletion can take some time. Your device may require powering off and powering on for the changes to take effect. COMMAND #FACTORY FEEDBACK ~nn@FACTORYok Reset the device to factory default configuration: #FACTORY HDCP-MOD Set HDCP mode. Set HDCP working mode on the device input: HDCP supported - HDCP_ON [default]. HDCP not supported - HDCP OFF. HDCP support changes following detected sink - MIRROR OUTPUT. When you define 3 as the mode, the HDCP status is defined according to the connected output in the following priority: OUT 1, OUT 2. If the connected display on OUT 2 supports HDCP, but OUT 1 does not, then HDCP is defined as not supported. If OUT 1 is not connected, then HDCP is defined by OUT 2. COMMAND #HDCP-MODio_index,in_index,mode FEEDBACK ~nn@HDCP-MODin_index,mode io_index – Number that indicates the specific input: 1-N (N= the total number of inputs) 1 – Input 1 2 – Input 2 3 – Input 3 4 – Input 4 in_index – Number that indicates the specific input: 1-N (N= the total number of inputs) mode – HDCP mode: 0 – HDCP Off 1 – HDCP On Set the input HDCP- MODE of IN 1 to Off: #HDCP-MOD1,0 HDCP-MOD? Get HDCP mode. Set HDCP working mode on the device input: HDCP supported - HDCP_ON [default]. HDCP not supported - HDCP OFF. HDCP support changes following detected sink - MIRROR OUTPUT. COMMAND #HDCP-MOD?in_index FEEDBACK ~nn@HDCP-MODin_index,mode io_index – Number that indicates the specific input: 1 – Input 1 2 – Input 2 3 – Input 3 4 – Input 4 in_index – Number that indicates the specific input: 1-N (N= the total number of inputs) mode – HDCP mode: 0 – HDCP Off 1 – HDCP On Get the input HDCP-MODE of IN 1 HDMI: #HDCP-MOD?1

VW-9 – Protocol 3000 45 Function Description Syntax Parameters/Attributes Example HDCP-STAT? Get HDCP signal status. io_mode =1 – get the HDCP signal status of the sink device connected to the specified output. io_mode =0 – get the HDCP signal status of the source device connected to the specified input. COMMAND #HDCP-STAT?io_mode,in_index FEEDBACK ~nn@HDCP-STATio_mode,in_index,status io_mode – Input/Output 0 – Input 1 – Output io_index – Number that indicates the specific number of inputs or outputs (based on io_mode): for inputs: 1 – Input 1 2 – Input 2 3 – Input 3 4 – Input 4 For outputs: 1 – Output 1 2 –Output 2 3 – Output 3 4 – Output 4 5– Output 5 6 – Output 6 7 – Output 7 8 – Output 8 9 – Output 9 10 – Output 10 status – Signal encryption status - valid values On/Off 0 – HDCP Off 1 – HDCP On Get the output HDCP- STATUS of IN 1: #HDCP- STAT?0,1 HELP Get command list or help for specific command. COMMAND #HELP #HELPcmd_name FEEDBACK 1. Multi-line: ~nn@Devicecmd_name,cmd_name… To get help for command use: HELP (COMMAND_NAME) ~nn@HELPcmd_name: description USAGE:usage cmd_name – Name of a specific command Get the command list: #HELP To get help for AV-SW-TIMEOUT: #HELPav-sw-timeou t IDV Set visual indication from device. Using this command, some devices can light a sequence of buttons or LEDs to allow identification of a specific device from similar devices. COMMAND #IDV FEEDBACK ~nn@IDVok #IDV IMAGE-PROP Set the image size. Sets the image properties of the selected scaler. COMMAND #IMAGE-PROPscaler_id FEEDBACK ~nn@IMAGE-PROPscaler_id,video_mode… scaler_id – Scaler number – * – All video_mode – Status 1 – Full 2 – Best fit 3 – Follow input Set the image size: #IMAGE-PROP* IMAGE-PROP? Get the image size. Gets the image properties of the selected scaler. COMMAND #IMAGE-PROP?scaler_id FEEDBACK ~nn@IMAGE-PROPscaler_id,video_mode… scaler_id – Scaler number – * – All video_mode – Status 1 – Full 2 – Best fit 3 – Follow input Get the image size: #IMAGE-PROP?* INFO-IO? LEGACY COMMAND. Get in/out count. COMMAND #INFO-IO? FEEDBACK ~nn@INFO-IOININinputs_count,OUToutputs_count inputs_count – Number of inputs in the unit outputs_count – Number of outputs in the unit Get inputs count: #INFO-IO? INFO-PRST? LEGACY COMMAND. Get maximum preset count. In most units, video and audio presets with the same number are stored and recalled together by commands #PRST-STO and #PRST-RCL. COMMAND #INFO-PRST? FEEDBACK ~nn@INFO-PRSTVIDpreset_video_count,AUDpreset_ audio_count video_preset_count – Maximum number of video presets in the unit audio_preset_count – Maximum number of audio presets in the unit Get number of video and audio presets: #INFO-PRST? LOCK-FP Lock the front panel. COMMAND #LOCK-FPlock/unlock FEEDBACK ~nn@LOCK-FPlock/unlock lock/unlock – On/Off 0 – Off unlocks front panel buttons or keyboard 1 – On locks front panel buttons or keyboard Unlock front panel: #LOCK-FP0 LOCK-FP? Get the front panel lock state. COMMAND #LOCK-FP? FEEDBACK ~nn@LOCK-FPlock/unlock lock/unlock – On/Off 0 – Off unlocks front panel buttons or keyboard 1 – On locks front panel buttons or keyboard Get the front panel lock state: #LOCK-FP?

VW-9 – Protocol 3000 46 Function Description Syntax Parameters/Attributes Example MACH-NUM Set machine number. Some devices do not set the new machine number until the device is restarted. Some devices can change the machine number only from DIP- switches. COMMAND #MACH-NUMmachine_id FEEDBACK ~nn@MACH-NUMmachine_id machine_id – New device machine number (1 to 99) Set machine number ID to 5: #MACH-NUM5 MACH-NUM? Get machine number. Some devices do not set the new machine number until the device is restarted. Some devices can change the machine number only from DIP- switches. COMMAND #MACH-NUM? FEEDBACK ~nn@MACH-NUMmachine_id machine_id – New device machine number (1 to 99) Get machine number: #MACH-NUM? MODEL? Get device model. COMMAND #MODEL? FEEDBACK ~nn@MODELmodel_name model_name – String of up to 19 printable ASCII chars Get the device model: #MODEL? MUTE Set audio mute. COMMAND #MUTEout_index,mute_mode FEEDBACK ~nn@MUTEout_index,mute_mode out_index – Number that indicates the specific output: 1 – Output 1 2 –Output 2 3 – Output 3 4 – Output 4 5– Output 5 6 – Output 6 7 – Output 7 8 – Output 8 9 – Output 9 10 – Output 10 * – All mute_mode – On/Off 0 – Off 1 – On Set Output 1 to mute: #MUTE1,1 MUTE? Get audio mute. COMMAND #MUTE?out_index FEEDBACK ~nn@MUTEout_index,mute_mode out_index – Number that indicates the specific output: 1 – Output 1 2 –Output 2 3 – Output 3 4 – Output 4 5– Output 5 6 – Output 6 7 – Output 7 8 – Output 8 9 – Output 9 10 – Output 10 * – All mute_mode – On/Off 0 – Off 1 – On Get mute status of output 1 #MUTE1? MUTE-ANA Set analog output settings. COMMAND #MUTE-ANAchannel,mute_mode FEEDBACK ~nn@MUTE-ANAchannel,mute_mode channel – * (All) mute_mode – 0 – off unmute, 1 – on mute Set analog output settings: #MUTE-ANA*,1 MUTE-ANA? Get analog output settings. COMMAND #MUTE-ANA?channel FEEDBACK ~nn@MUTE-ANAchannel,mute_mode channel – * (All) mute_mode – 0 – off unmute, 1 – on mute Get analog output settings: #MUTE

VW-9 – Protocol 3000 47 Function Description Syntax Parameters/Attributes Example NET-DHCP Set DHCP mode. Only 1 is relevant for the mode value. To disable DHCP, the user must configure a static IP address for the device. Connecting Ethernet to devices with DHCP may take more time in some networks. To connect with a randomly assigned IP by DHCP, specify the device DNS name (if available) using the NAME command. You can also get an assigned IP by direct connection to USB or RS- 232 protocol port, if available. For proper settings consult your network administrator. For Backward compatibility, the id parameter can be omitted. In this case, the Network ID, by default, is 0, which is the Ethernet control port. COMMAND #NET-DHCPdhcp_state FEEDBACK ~nn@NET-DHCP dhcp_state dhcp_state – 0 – Static 1 –DHCP Enable DHCP mode: #NET-DHCP1 NET-DHCP? Get DHCP mode. For Backward compatibility, the id parameter can be omitted. In this case, the Network ID, by default, is 0, which is the Ethernet control port. COMMAND #NET-DHCP? FEEDBACK ~nn@NET-DHCPnetw_id,dhcp_mode dhcp_state – 0 – Static 1 –DHCP Get DHCP mode: #NET-DHCP? NET-GATE Set gateway IP. A network gateway connects the device via another network and maybe over the Internet. Be careful of security issues. For proper settings consult your network administrator. COMMAND #NET-GATEip_address FEEDBACK ~nn@NET-GATEip_address ip_address – Format: xxx.xxx.xxx.xxx Set the gateway IP address to 192.168.0.1: #NET- GATE192.168.000.0 01 NET-GATE? Get gateway IP. A network gateway connects the device via another network and maybe over the Internet. Be aware of security problems. COMMAND #NET-GATE? FEEDBACK ~nn@NET-GATEip_address ip_address – Format: xxx.xxx.xxx.xxx Get the gateway IP address: #NET-GATE? NET-IP Set IP address. For proper settings consult your network administrator. COMMAND #NET-IPip_address FEEDBACK ~nn@NET-IPip_address ip_address – Format: xxx.xxx.xxx.xxx Set the IP address to 192.168.1.39: #NET- IP192.168.001.039 NET-IP? Get IP address. COMMAND #NET-IP? FEEDBACK ~nn@NET-IPip_address ip_address – Format: xxx.xxx.xxx.xxx Get the IP address: #NET-IP? NET-MAC? Get MAC address. For backward compatibility, the id parameter can be omitted. In this case, the Network ID, by default, is 0, which is the Ethernet control port. COMMAND #NET-MAC?id FEEDBACK ~nn@NET-MACid,mac_address id – Network ID–the device network interface (if there are more than one). Counting is 0 based, meaning the control port is ‘0’, additional ports are 1,2,3…. mac_address – Unique MAC address. Format: XX-XX-XX-XX-XX-XX where X is hex digit #NET-MAC?id NET-MASK Set subnet mask. For proper settings consult your network administrator. COMMAND #NET-MASKnet_mask FEEDBACK ~nn@NET-MASKnet_mask net_mask – Format: xxx.xxx.xxx.xxx Set the subnet mask to 255.255.0.0: #NET- MASK255.255.000.0 00 NET-MASK? Get subnet mask. COMMAND #NET-MASK? FEEDBACK ~nn@NET-MASKnet_mask net_mask – Format: xxx.xxx.xxx.xxx Get the subnet mask: #NET-MASK? PICTURE-RST Reset picture settings COMMAND #PICTURE-RST FEEDBACK ~nn@PICTURE-RSTOK Recall preset 1: #PICTURE-RST

VW-9 – Protocol 3000 48 Function Description Syntax Parameters/Attributes Example PROT-VER? Get device protocol version. COMMAND #PROT-VER? FEEDBACK ~nn@PROT-VER3000:version version – XX.XX where X is a decimal digit Get the device protocol version: #PROT-VER? PRST-LST? Get saved preset list. In most units, video and audio presets with the same number are stored and recalled together by commands #PRST-STO and #PRST-RCL. COMMAND #PRST-LST? FEEDBACK ~nn@PRST-LSTpreset,preset,… preset – Preset number Show preset list: #PRST-LST? PRST-RCL Recall saved preset list. In most units, video and audio presets with the same number are stored and recalled together by commands #PRST-STO and #PRST-RCL. COMMAND #PRST-RCLpreset FEEDBACK ~nn@PRST-RCLpreset preset – Preset number (1 to 4) Recall preset 1: #PRST-RCL1 PRST-STO Store current connections, volumes and modes in preset. In most units, video and audio presets with the same number are stored and recalled together by commands #PRST-STO and #PRST-RCL. COMMAND #PRST-STOpreset FEEDBACK ~nn@PRST-STOpreset preset – Preset number (1 to 4) Store preset 1: #PRST-STO1 PRST-VID? Get video connections from saved preset. In most units, video and audio presets with the same number are stored and recalled together by commands #PRST-STO and #PRST-RCL. COMMAND #PRST-VID?preset,out #PRST-VID?preset,* FEEDBACK ~nn@PRST-VIDpreset,>out_id ~nn@PRST-VIDpreset,in>1,in>2,in>3,… preset – Preset number – Number that indicates the specific input: 1 – 4 > – Connection character between in and out parameters out_id – (1 to 4) * for all outputs Get video connections from preset 3 for all outputs: #PRST-VID?3,* RESET Reset device. To avoid locking the port due to a USB bug in Windows, disconnect USB connections immediately after running this command. If the port was locked, disconnect and reconnect the cable to reopen the port. COMMAND #RESET FEEDBACK ~nn@RESETOK Reset the device: #RESET RESTORE Restore data from USB flash drive. COMMAND #RESTORE FEEDBACK ~nn@RESTOREOK Restore: #RESTORE ROTATE Set output rotation angle. COMMAND #ROTATEout_id,win_id,angle FEEDBACK ~nn@ROTATEout_id,win_id,angle out_id – 0 win_id – 0 angle – 0 - off, 1 left 90 degree, 2 right 90 degree) Set output rotation angle: #ROTATEP1,P2,P3 ROTATE? Get output rotation angle. COMMAND #ROTATE? FEEDBACK ~nn@ROTATEout_id,win_id,angle out_id – 0 win_id – 0 angle – 0 - off, 1 left 90 degree, 2 right 90 degree) Get output rotation angle: #ROTATE? ROUTE Set layer routing. This command replaces all other routing commands. COMMAND #ROUTElayer,dest,src FEEDBACK ~nn@ROUTElayer,dest,src layer – Layer Enumeration 1 – Video 2 – Audio dest 1 – win A 2 – win B 3 – win C 4 – win D *– ALL src – Source id 1 – Input 1 2 – Input 2 3 – Input 3 4 – Input 4 0 – Audio Mute Route video input 2 to window 4: #ROUTE1,4,2

VW-9 – Protocol 3000 49 Function Description Syntax Parameters/Attributes Example ROUTE? Get layer routing. COMMAND #ROUTE? FEEDBACK ~nn@ROUTElayer,dest,src layer – Layer Enumeration 1 – Video 2– Audio dest 1 – win A 2 – win B 3 – win C 4 – win D *– ALL src – Source id 2 – Input 1 3 – Input 2 4 – Input 3 5 – Input 4 0 – Audio Mute Get the layer routing: #ROUTE?4 RSTLAYOUT Reset Custom Layout setting. COMMAND #RSTLAYOUTlayout FEEDBACK ~nn@RSTLAYOUTlayout Layout – Custom Layout (1 to 7) Reset custom layout 1: #RSTLAYOUT1 SCRLAY Set the video wall array column and row layout setting, such as 4X4, 2x8, 8x2, 5x3. COMMAND #SCRLAYcol,row FEEDBACK ~nn@SCRLAYcol,row col – 1-10 row – 1-10 Set the screen layout to 1 column and 2 rows: #SCRLAY1,2 SCRLAY? Get the video wall array column and row layout setting. COMMAND #SCRLAY? FEEDBACK ~nn@SCRLAYcol,row col – 1-10 row – 1-10 Get screen layout: #SCRLAY? SIGNAL? Get input signal status. COMMAND #SIGNAL?in_index FEEDBACK ~nn@SIGNALin_index,status in_index – Number that indicates the specific input: 1 – Input 1 2 – Input 2 3 – Input 3 4 – Input 4 status – Signal status according to signal validation: 0 – Off 1 – On Get the input signal lock status of IN 1: #SIGNAL?1 SN? Get device serial number. COMMAND #SN? FEEDBACK ~nn@SNserial_num serial_num – 14 decimal digits, factory assigned Get the device serial number: #SN? VERSION? Get firmware version number. COMMAND #VERSION? FEEDBACK ~nn@VERSIONfirmware_version firmware_version – XX.XX.XXXX where the digit groups are: major.minor.build version Get the device firmware version number: #VERSION? VID-RES Set output resolution. “Set” command with is_native=ON sets native resolution on selected output (resolution index sent = 0). Device sends as answer actual VIC ID of native resolution. To use “custom resolutions” (entries 100- 105 In View Modes), define them using the DEF-RES command. COMMAND #VID-RESio_mode,io_index,is_native,resolution FEEDBACK ~nn@VID-RESio_mode,io_index,is_native,resolutio n io_mode – Input/Output 1 – Output io_index – Number that indicates the specific input or output port: * – All is_native – Native resolution flag 0 – Off 1 – On resolution – Resolution index 0=native 100=4096x2160@P60Hz, 101=4096x2160@P50Hz 76=3840x2160@P60Hz, 75=3840x2160@P50Hz 74=3840x2160@P30Hz, 16=1920x1080@P60Hz 31=1920x1080@P50Hz 34=1920x1080@P30Hz 4=1280x720@P60Hz 62=1280x720@P30Hz 69=1600x1200@P60Hz 71=1920x1200@P60Hz 102=2048x2048@P57Hz Set output resolution: #VID-RES1,1,1,1 VID-RES? Get output resolution. “Get” command with is_native=ON returns native resolution VIC, with is_native=OFF returns current resolution. To use “custom resolutions” (entries 100- 105 In View Modes), define them using the DEF-RES command. COMMAND #VID-RES?io_mode,io_index,is_native FEEDBACK ~nn@VID-RES?io_mode,io_index,is_native,resoluti on io_mode – Input/Output 1 – Output io_index – Number that indicates the specific input or output port: * – All is_native – Native resolution flag 0 – Off 1 – On resolution – Resolution index 0=native 100=4096x2160@P60Hz, 101=4096x2160@P50Hz 76=3840x2160@P60Hz, 75=3840x2160@P50Hz 74=3840x2160@P30Hz, 16=1920x1080@P60Hz 31=1920x1080@P50Hz 34=1920x1080@P30Hz 4=1280x720@P60Hz 62=1280x720@P30Hz 69=1600x1200@P60Hz 71=1920x1200@P60Hz w102=2048x2048@P57Hz Set output resolution: #VID-RES?1,1,1

VW-9 – Protocol 3000 50 Function Description Syntax Parameters/Attributes Example VIEW-MOD Set view mode. COMMAND #VIEW-MODmode FEEDBACK ~nn@VIEW-MODmode mode – View Modes 0 – Matrix 1 – Preset 3 (PIP x2) 2 – Preview (not applicable) 3 – Preset 5 4 – Preset 1 (Single A) 5 – POP 6 – Preset 2 (Single PIP) 7 – Preset 4 (PIP x3) 8 – Custom layout 1 9 – Custom layout 2 10 – Custom layout 3 11 – Custom layout 4 12 – Custom layout 5 13 – Custom layout 6 14 – Custom layout 7 Set view mode to Matrix: #VIEW-MOD0 VIEW-MOD? Get view mode. COMMAND #VIEW-MOD? FEEDBACK ~nn@VIEW-MODmode mode – View Modes 0 – Matrix 1 – Preset 3 (PIP x2) 2 – Preview (not applicable) 3 – Preset 5 4 – Preset 1 (Single A) 5 – POP 6 – Preset 2 (Single PIP) 7 – Preset 4 (PIP x3) 8 – Custom layout 1 9 – Custom layout 2 10 – Custom layout 3 11 – Custom layout 4 12 – Custom layout 5 13 – Custom layout 6 14 – Custom layout 7 Get view mode: #VIEW-MOD? VMUTE Set enable/disable video on output. COMMAND #VMUTEout_index,flag FEEDBACK ~nn@VMUTEout_index,flag out_index – Number that indicates the specific output: 1 – Output 1 2 –Output 2 3 – Output 3 4 – Output 4 5– Output 5 6 – Output 6 7 – Output 7 8 – Output 8 9 – Output 9 10 – Output 10 * – All flag – Video Mute 0 – Video enabled 1 – Video disabled Disable the video output on OUT 2: #VMUTE2,0 VMUTE? Get video on output status. COMMAND #VMUTE?out_index FEEDBACK ~nn@VMUTEout_index,flag out_index – Number that indicates the specific output: 1 – Output 1 2 –Output 2 3 – Output 3 4 – Output 4 5– Output 5 6 – Output 6 7 – Output 7 8 – Output 8 9 – Output 9 10 – Output 10 * – All flag – Video Mute 0 – Video enabled 1 – Video disabled Get video mute status on output 2: #VMUTE?2

VW-9 – Protocol 3000 51 Function Description Syntax Parameters/Attributes Example W-BRD Set window border color. Available only for #VIEW-MOD 3 (QUAD) and 5 (DUAL POP). COMMAND #W-BRDwin_num,switch,col_space,q1,q2,q3,q4 FEEDBACK ~nn@W- BRDwin_num,switch,col_space,q1,q2,q3,q4 win_num – * switch – 1 – Show 2 –Selected but not supported 3 – Off Col_space – 0 q1,q2,q3,q4 – color value 1,0,0,0 – Red 0,1,0,0 – Green 0,0,1,0 – Blue 1,1,0,0 – Yellow 1,0,1,0 – Magenta 1,1,1,0 – Grey 0,0,0,1 – White 1,0,0,1 – Purple 0,1,0,1 – Orange 1,1,0,1 – Black Set window border color to magenta: #VMUTE*,1,0,1,0,1 ,0 W-BRD? Get window border color. Available only for #VIEW-MOD 3 (QUAD) and 5 (DUAL POP). COMMAND #W-BRD?win_num FEEDBACK ~nn@W- BRDwin_num,switch,col_space,q1,q2,q3,q4 win_num – * switch – 1 – Show 2 –Selected but not supported 3 – Off Col_space – 0 q1,q2,q3,q4 – color value 1,0,0,0 – Red 0,1,0,0 – Green 0,0,1,0 – Blue 1,1,0,0 – Yellow 1,0,1,0 – Magenta 1,1,1,0 – Grey 0,0,0,1 – White 1,0,0,1 – Purple 0,1,0,1 – Orange 1,1,0,1 – Black Get window border color: #VMUTE* W-HUE Set window hue value. Value limits can vary for different devices. Value is a property of input connected to current window. Changing window input source might cause changes in this value (refer device definitions). COMMAND #W-HUEwin_num,value FEEDBACK ~nn@W-HUEwin_num,value out_index – Number that indicates the specific output: * – All value – Hue value (0 to 100) Set window hue value to 30: #W-HUE1,30 W-HUE? Get window hue value. Value limits can vary for different devices. Value is a property of input connected to current window. Changing window input source might cause changes in this value (refer device definitions). COMMAND #W-HUE?win_num FEEDBACK ~nn@W-HUEwin_num,value out_index – Number that indicates the specific output: * – All value – Hue value (0 to 100) Get window hue value: #W-HUE?1 W-LAYER Set window overlay order. Set all window overlay orders. In case of overlays order list, number of expected layers is maximum number of windows in device. COMMAND #W-LAYERwin_num,value #W-LAYER win_num,value FEEDBACK Set1/Get1: ~nn@W-LAYERwin_num Set2/Get2: ~nn@W-LAYERwin_num,value win_num – Window number setting layer: 2 –Win B 3 – Win C 4 – Win D value –Layer order number 2 –2nd layer 3 – 3rd layer 4 – 4th layer Set window overlay value for window B to layer 4: #W-LAYER2,4 W-LAYER? Set window overlay order. Set all window overlay orders. In case of overlays order list, number of expected layers is maximum number of windows in device. COMMAND #W-LAYER?win_num #W-LAYER?0xFF FEEDBACK ~nn@W-LAYERwin_num,value ~nn@W-LAYER0xFF,value1,value2,…,valueN win_num – Window number setting layer: 2 –Win B 3 – Win C 4 – Win D value –Layer order number 2 –2nd layer 3 – 3rd layer 4 – 4th layer Get window overlay value for window B: #W-LAYER?2 W-POS Set window position. COMMAND #W-POSwin_num,x0,y0,width,height FEEDBACK ~nn@W-POSwin_num,x0,y0,width,height win_num – Window number setting window position: 1 – Win A 2 – Win B 3 – Win C 4 – Win D x0 – Horizontal coordinate origin (0 to 210) y0 – Vertical coordinate origin (0 to 90) width – Window width (30 to 240) height – Window height (30 to 120) Set window B position (x,y = 20), width, height (90,45): #W- POS2,20,20,90,45< CR>

VW-9 – Protocol 3000 52 Function Description Syntax Parameters/Attributes Example W-POS? Get window position. COMMAND #W-POS?win_num FEEDBACK ~nn@W-POSwin_num,x0,y0,width,height win_num – Window number setting window position: 1 – Win A 2 – Win B 3 – Win C 4 – Win D x0 – Horizontal coordinate origin (0 to 210) y0 – Vertical coordinate origin (0 to 90) width – Window width (30 to 240) height – Window height (30 to 120) Get window B position and size: #W-POS?2 W-SATURATION Set image saturation per output. Value limits can vary for different devices. Value is a property of input connected to current output. Changing input source might cause changes in this value (refer device definitions). In devices that enable showing multiple outputs on one display – each in a separate window – this command relates only to the window associated with the output indicated in the out-index parameter. COMMAND #W-SATURATIONout_index,value FEEDBACK ~nn@SATURATIONout_index,value out_index – Number that indicates the specific output: * – All value – Saturation value (0 to 100) Set saturation for output 1 to 50: #W- SATURATION1,50 W-SATURATION? Get image saturation per output. Value limits can vary for different devices. Value is a property of input connected to current output. Changing input source might cause changes in this value (refer device definitions). In devices that enable showing multiple outputs on one display – each in a separate window – this command relates only to the window associated with the output indicated in the out-index parameter. COMMAND #W-SATURATION?out_index FEEDBACK ~nn@W-SATURATIONout_index,value out_index – Number that indicates the specific output: * – All value – Saturation value (0 to 100) Set window position: #W- SATURATION?1 WND-BRD Enable/disable window border. Available only for #VIEW-MOD 3 (QUAD) and 5 (DUAL POP). COMMAND #WND-BRDwin_num,enable FEEDBACK ~nn@WND-BRDwin_num,enable win_num – * enable – 0 – Disable 1 – Enable Set window position: #WND-BRD1,1 WND-BRD? Get window border status. Available only for #VIEW-MOD 3 (QUAD) and 5 (DUAL POP). COMMAND #WND-BRD?win_num FEEDBACK ~nn@WND-BRDwin_num,enable win_num – * enable – 0 – Disable 1 – Enable Set window position: #WND-BRD?1

VW-9 – Protocol 3000 53 Result and Error Codes Syntax In case of an error, the device responds with an error message. The error message syntax: • ~NN@ERR XXX – when general error, no specific command • ~NN@CMD ERR XXX – for specific command • NN – machine number of device, default = 01 • XXX – error code Error Codes Error Name Error Code Description P3K_NO_ERROR 0 No error ERR_PROTOCOL_SYNTAX 1 Protocol syntax ERR_COMMAND_NOT_AVAILABLE 2 Command not available ERR_PARAMETER_OUT_OF_RANGE 3 Parameter out of range ERR_UNAUTHORIZED_ACCESS 4 Unauthorized access ERR_INTERNAL_FW_ERROR 5 Internal FW error ERR_BUSY 6 Protocol busy ERR_WRONG_CRC 7 Wrong CRC ERR_TIMEDOUT 8 Timeout ERR_RESERVED 9 (Reserved) ERR_FW_NOT_ENOUGH_SPACE 10 Not enough space for data (firmware, FPGA…) ERR_FS_NOT_ENOUGH_SPACE 11 Not enough space – file system ERR_FS_FILE_NOT_EXISTS 12 File does not exist ERR_FS_FILE_CANT_CREATED 13 File can’t be created ERR_FS_FILE_CANT_OPEN 14 File can’t open ERR_FEATURE_NOT_SUPPORTED 15 Feature is not supported ERR_RESERVED_2 16 (Reserved) ERR_RESERVED_3 17 (Reserved) ERR_RESERVED_4 18 (Reserved) ERR_RESERVED_5 19 (Reserved) ERR_RESERVED_6 20 (Reserved) ERR_PACKET_CRC 21 Packet CRC error ERR_PACKET_MISSED 22 Packet number isn't expected (missing packet) ERR_PACKET_SIZE 23 Packet size is wrong ERR_RESERVED_7 24 (Reserved) ERR_RESERVED_8 25 (Reserved) ERR_RESERVED_9 26 (Reserved) ERR_RESERVED_10 27 (Reserved) ERR_RESERVED_11 28 (Reserved) ERR_RESERVED_12 29 (Reserved) ERR_EDID_CORRUPTED 30 EDID corrupted ERR_NON_LISTED 31 Device specific errors ERR_SAME_CRC 32 File has the same CRC – not changed ERR_WRONG_MODE 33 Wrong operation mode ERR_NOT_CONFIGURED 34 Device/chip was not initialized

What is Covered This limited warranty covers defects in materials and workmanship in this product. What is Not Covered This limited warranty does not cover any damage, deterioration or malfunction resulting from any alteration, modification, improper or unreasonable use or maintenance, misuse, abuse, accident, neglect, exposure to excess moisture, fire, improper packing and shipping (such claims must be presented to the carrier), lightning, power surges, or other acts of nature. This limited warranty does not cover any damage, deterioration or malfunction resulting from the installation or removal of this product from any installation, any unauthorized tampering with this product, any repairs attempted by anyone unauthorized by Kramer Electronics to make such repairs, or any other cause which does not relate directly to a defect in materials and/or workmanship of this product. This limited warranty does not cover cartons, equipment enclosures, cables or accessories used in conjunction with this product. Without limiting any other exclusion herein, Kramer Electronics does not warrant that the product covered hereby, including, without limitation, the technology and/or integrated circuit(s) included in the product, will not become obsolete or that such items are or will remain compatible with any other product or technology with which the product may be used. How Long this Coverage Lasts The standard limited warranty for Kramer products is seven (7) years from the date of original purchase, with the following exceptions: 1. All Kramer VIA hardware products are covered by a standard three (3) year warranty for the VIA hardware and a standard three (3) year warranty for firmware and software updates; all Kramer VIA accessories, adapters, tags, and dongles are covered by a standard one (1) year warranty. 2. Kramer fiber optic cables, adapter-size fiber optic extenders, pluggable optical modules, active cables, cable retractors, ring mounted adapters, portable power chargers, Kramer speakers, and Kramer touch panels are covered by a standard one (1) year warranty. Kramer 7-inch touch panels purchased on or after April 1st, 2020 are covered by a standard two (2) year warranty. 3. All Kramer Calibre products, all Kramer Minicom digital signage products, all HighSecLabs products, all streaming, and all wireless products are covered by a standard three (3) year warranty. 4. All Sierra Video MultiViewers are covered by a standard five (5) year warranty. 5. Sierra switchers & control panels are covered by a standard seven (7) year warranty (excluding power supplies and fans that are covered for three (3) years). 6. K-Touch software is covered by a standard one (1) year warranty for software updates. 7. All Kramer passive cables are covered by a lifetime warranty. Who is Covered Only the original purchaser of this product is covered under this limited warranty. This limited warranty is not transferable to subsequent purchasers or owners of this product. What Kramer Electronics Will Do Kramer Electronics will, at its sole option, provide one of the following three remedies to whatever extent it shall deem necessary to satisfy a proper claim under this limited warranty: 1. Elect to repair or facilitate the repair of any defective parts within a reasonable period of time, free of any charge for the necessary parts and labor to complete the repair and restore this product to its proper operating condition. Kramer Electronics will also pay the shipping costs necessary to return this product once the repair is complete. 2. Replace this product with a direct replacement or with a similar product deemed by Kramer Electronics to perform substantially the same function as the original product. If a direct or similar replacement product is supplied, the original product’s end warranty date remains unchanged and is transferred to the replacement product. 3. Issue a refund of the original purchase price less depreciation to be determined based on the age of the product at the time remedy is sought under this limited warranty. What Kramer Electronics Will Not Do Under This Limited Warranty If this product is returned to Kramer Electronics or the authorized dealer from which it was purchased or any other party authorized to repair Kramer Electronics products, this product must be insured during shipment, with the insurance and shipping charges prepaid by you. If this product is returned uninsured, you assume all risks of loss or damage during shipment. Kramer Electronics will not be responsible for any costs related to the removal or re-installation of this product from or into any installation. Kramer Electronics will not be responsible for any costs related to any setting up this product, any adjustment of user controls or any programming required for a specific installation of this product. How to Obtain a Remedy Under This Limited Warranty To obtain a remedy under this limited warranty, you must contact either the authorized Kramer Electronics reseller from whom you purchased this product or the Kramer Electronics office nearest you. For a list of authorized Kramer Electronics resellers and/or Kramer Electronics authorized service providers, visit our web site at www.kramerav.com or contact the Kramer Electronics office nearest you. In order to pursue any remedy under this limited warranty, you must possess an original, dated receipt as proof of purchase from an authorized Kramer Electronics reseller. If this product is returned under this limited warranty, a return authorization number, obtained from Kramer Electronics, will be required (RMA number). You may also be directed to an authorized reseller or a person authorized by Kramer Electronics to repair the product. If it is decided that this product should be returned directly to Kramer Electronics, this product should be properly packed, preferably in the original carton, for shipping. Cartons not bearing a return authorization number will be refused. Limitation of Liability THE MAXIMUM LIABILITY OF KRAMER ELECTRONICS UNDER THIS LIMITED WARRANTY SHALL NOT EXCEED THE ACTUAL PURCHASE PRICE PAID FOR THE PRODUCT. TO THE MAXIMUM EXTENT PERMITTED BY LAW, KRAMER ELECTRONICS IS NOT RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION, OR UNDER ANY OTHER LEGAL THEORY. Some countries, districts or states do not allow the exclusion or limitation of relief, special, incidental, consequential or indirect damages, or the limitation of liability to specified amounts, so the above limitations or exclusions may not apply to you. Exclusive Remedy TO THE MAXIMUM EXTENT PERMITTED BY LAW, THIS LIMITED WARRANTY AND THE REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, KRAMER ELECTRONICS SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IF KRAMER ELECTRONICS CANNOT LAWFULLY DISCLAIM OR EXCLUDE IMPLIED WARRANTIES UNDER APPLICABLE LAW, THEN ALL IMPLIED WARRANTIES COVERING THIS PRODUCT, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL APPLY TO THIS PRODUCT AS PROVIDED UNDER APPLICABLE LAW. IF ANY PRODUCT TO WHICH THIS LIMITED WARRANTY APPLIES IS A “CONSUMER PRODUCT” UNDER THE MAGNUSON-MOSS WARRANTY ACT (15 U.S.C.A. §2301, ET SEQ.) OR OTHER APPLICABLE LAW, THE FOREGOING DISCLAIMER OF IMPLIED WARRANTIES SHALL NOT APPLY TO YOU, AND ALL IMPLIED WARRANTIES ON THIS PRODUCT, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR THE PARTICULAR PURPOSE, SHALL APPLY AS PROVIDED UNDER APPLICABLE LAW. Other Conditions This limited warranty gives you specific legal rights, and you may have other rights which vary from country to country or state to state. This limited warranty is void if (i) the label bearing the serial number of this product has been removed or defaced, (ii) the product is not distributed by Kramer Electronics or (iii) this product is not purchased from an authorized Kramer Electronics reseller. If you are unsure whether a reseller is an authorized Kramer Electronics reseller, visit our web site at www.kramerav.com or contact a Kramer Electronics office from the list at the end of this document. Your rights under this limited warranty are not diminished if you do not complete and return the product registration form or complete and submit the online product registration form. Kramer Electronics thanks you for purchasing a Kramer Electronics product. We hope it will give you years of satisfaction.

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