NetApp E Series Manual 

(1) MAC address: The MAC address for management port 1 (“P1”). If you used DHCP to obtain the original controller’s IP address, you need this address to connect to the new controller. (2) FRU part number: This number must match the replacement part number for the currently installed controller. 3. From SANtricity System Manager, locate the replacement part number for the controller canister you are replacing. When a controller has a fault and needs to be replaced, the replacement part number is d ...

If a problem occurs when you remove a controller, you can use the saved file to troubleshoot the issue. The system will save inventory, status, and performance data about your storage array in a single file. a. Select Support › Support Center › Diagnostics. b. Select Collect Support Data. c. Click Collect. The file is saved in the Downloads folder for your browser with the name, support-data.7z. 5. Ensure that no I/O operations are occurring between the storage array and all connected hosts. For example, you ca ...

Controllers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  1 Requirements for E2800 controller replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  1 Add second controller canister in E2800 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  3 Replace controller in E2800 duplex configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...

(2) Thumbscrews 4. Hand-tighten the HIC thumbscrews. Do not use a screwdriver, or you might over tighten the screws. 5. Using a #1 Phillips screwdriver, attach the HIC faceplate you removed from the original controller canister to the new controller canister with four screws. 24 ...