iStorage DATASHUR SD Manual
Text of the manual
iStorage datAshur SD® User Manual v1.0.8
Please make sure you remember your PIN (password), without it there
is no way to access the data on the drive.
If you are having difficulty using your datAshur SD please contact our support team by email,
[email protected] or by phone on +44 (0) 20 8991 6260.
iStorage datAshur SD® User Manual v1.0.8
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iStorage datAshur SD® User Manual v1.0.8
Table of Contents
Introduction ...........................................................................................................................................................................................4
Box contents .........................................................................................................................................................................................4
1. LED indicators and their actions .....................................................................................................................................................5
2. Battery and LED States ...................................................................................................................................................................5
3. First Time Use .................................................................................................................................................................................6
4. Unlocking datAshur SD with the Admin PIN ..................................................................................................................................7
5. To enter Admin Mode .....................................................................................................................................................................8
6. To exit Admin Mode .......................................................................................................................................................................8
7. Changing the Admin PIN ................................................................................................................................................................9
8. Setting a User PIN Policy ...............................................................................................................................................................10
9. How to delete the User PIN Policy ..................................................................................................................................................11
10. How to check the User PIN Policy ..................................................................................................................................................12
11. Adding a new User PIN in Admin Mode ..........................................................................................................................................13
12. Changing the User PIN in Admin Mode ..........................................................................................................................................14
13. Deleting the User PIN in Admin Mode ...........................................................................................................................................14
14. How to unlock datAshur SD with User PIN .....................................................................................................................................15
15. Changing the User PIN in User Mode ............................................................................................................................................15
16. Creating a One-Time User Recovery PIN ........................................................................................................................................16
17. Deleting the One-Time User Recovery PIN .....................................................................................................................................16
18. Activating Recovery Mode and Creating New User PIN ..................................................................................................................17
19. Set User Read-Only in Admin Mode ..............................................................................................................................................18
20. Enable User Read/Write in Admin Mode ........................................................................................................................................18
21. Set Global Read-Only in Admin Mode ............................................................................................................................................19
22. Enable Global Read/Write in Admin Mode .....................................................................................................................................19
23. How to configure a Self-Destruct PIN .............................................................................................................................................20
24. How to delete the Self-Destruct PIN ...............................................................................................................................................21
25. How to unlock with the Self-Destruct PIN ......................................................................................................................................21
26. How to configure an Admin PIN after a Brute Force attack or Reset ...............................................................................................22
27. Setting the Unattended Auto-Lock Clock ........................................................................................................................................22
28. Turn off the Unattended Auto-Lock Clock .......................................................................................................................................23
29. How to check the Unattended Auto-Lock Clock ...............................................................................................................................24
30. Set Read-Only in User Mode ..........................................................................................................................................................24
31. Enable Read/Write in User Mode ....................................................................................................................................................25
32. Brute Force Hack Defence Mechanism ...........................................................................................................................................25
33. How to set the User PIN Brute Force Limitation .............................................................................................................................26
34. How to check the User PIN Brute Force Limitation .........................................................................................................................27
35. How to perform a complete reset ...................................................................................................................................................28
36. How to configure datAshur SD as Bootable ....................................................................................................................................28
37. How to disable the datAshur SD Bootable feature ..........................................................................................................................29
38. How to check the Bootable setting ..................................................................................................................................................29
39. How to set your datAshur SD to enable KeyWriter cloning .............................................................................................................30
40. How to disable KeyWriter cloning ..................................................................................................................................................30
41. How to check KeyWriter cloning configuration ...............................................................................................................................31
42. How to configure datAshur SD Encryption Mode ...........................................................................................................................31
43. How to check datAshur SD Encryption Mode .................................................................................................................................32
44. Formatting the datAshur SD (microSD card) for Windows ............................................................................................................33
45. Formatting the datAshur SD (microSD card) for macOS ...............................................................................................................34
46. Formatting the datAshur SD (microSD card) for Linux OS ............................................................................................................36
47. Hibernating, suspending or logging off from the operating system ...............................................................................................38
48. How to check Firmware in Admin Mode .........................................................................................................................................38
49. How to check Firmware in User Mode ............................................................................................................................................39
50. Technical Support ..........................................................................................................................................................................40
51. Warranty and RMA information ......................................................................................................................................................40
iStorage datAshur SD® User Manual v1.0.8
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Introduction
Box Contents
The iStorage datAshur SD is a PIN authenticated, hardware encrypted, USB Type-C flash drive designed to incorporate
removable iStorage microSD Cards with a range of different capacities.
Rather than incorporating fixed memory, the datAshur SD is designed with an integrated microSD Card Slot making it a
unique, ultra-secure and cost-effective solution that enables users to use one drive with as many iStorage microSD Cards as
required, in varying capacities, offering unlimited encrypted data storage.
Furthermore, the patented iStorage datAshur SD KeyWriter application clones datAshur SD flash drives with the same
encrypted encryption key enabling a secondary drive (or more) to be cloned as a backup and also enables organisations to
share encrypted iStorage microSD Cards with as many authorised users of cloned datAshur SD drives as required, without
compromising on data security.
All data stored on iStorage microSD Cards is encrypted (full disk encryption) using FIPS PUB 197 validated AES-XTS 256-bit
hardware encryption, the encryption mode can also be changed to either AES-ECB or AES-CBC. In addition to the datAshur
PRO2 (Common Criteria EAL 5+ hardware certified), the datAshur SD is the world’s only encrypted USB flash drive to incorpo-
rate a secure microprocessor that is Common Criteria EAL 5+ certified, which enhances security through true random number
generation and built-in cryptography. The data encryption key is protected by FIPS and Common Criteria validated wrapping
algorithms and is securely stored on the secure microprocessor, separate from the data.
For more information on the datAshur SD KeyWriter application, please refer to our website https://istorage-uk.com.
• iStorage datAshur SD
• Extruded Aluminium Sleeve
• Type C to Type A USB Adapter
• Quick Start Guide
iStorage microSD cards are sold separately
Note: The datAshur SD rechargeable battery is not fully charged, we recommend the battery be
charged prior to first use. Please plug in the datAshur SD to a powered USB port for 20-30 minutes
to fully charge the battery.
Only genuine iStorage microSD Cards are compatible with the datAshur SD drive.
iStorage datAshur SD® User Manual v1.0.8
1. LED indicators and their actions
2. Battery and LED States
To wake from Idle State
Idle State is defined as when datAshur SD is not being used and all LEDs are off.
To wake datAshur SD from the Idle State do the following.
Press and hold down the SHIFT ( )
button for one second or connect the device
to a powered USB port
RED LED lights on indicating the device is in Standby State
Note: The normal function of the datAshur SD may be disturbed by strong Electro-Magnetic Interference. If
so, simply power cycle the product (power off then power on) to resume normal operation. If normal operation
does not resume, please use the product in a different location.
The datAshur SD incorporates voltage detection circuitry that monitors the battery output when the device is powered on.
When battery output drops to 3.3V or below, the RED LED flashes three times and fades out. At this point, the User should
connect the datAshur SD to a powered USB port and charge for 20-30 minutes. Once recharged, the datAshur SD will resume
normal function.
Low Battery Sensor
To enter Idle State
To force datAshur SD to enter Idle State, execute either of the following operations:
•
If the device is connected to a USB port, disconnect it.
•
If the device is not connected to a USB port, press and hold down the SHIFT ( ) button for a second until the LED
turns solid RED and fades out to the Idle State (off).
LED
LED State
Description
LED
LED State
Description
RED Solid
Locked device (in either
Standby or Reset states)
RED, GREEN and
BLUE Blinking
Waiting for User PIN entry
RED - Fade Out
Device Turning off to the
Idle State
GREEN and BLUE
Blinking together
Waiting for Admin PIN entry
GREEN Blinking
Unlocked device as Admin
(not connected to USB port)
RED and GREEN
Blinking together
Waiting for Recovery PIN entry
GREEN Solid
Unlocked device as User
(not connected to USB port) or
device in User Mode
BLUE blinking every
5 seconds
Battery starts charging after 30
seconds when device is locked
and connected to a USB port
BLUE Solid
Device in Admin Mode
Rapidly Blinking
GREEN
Data transfer in progress
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3. First Time Use
Note: When datAshur SD is unlocked and not connected to a USB port and no operations are performed
within 30 seconds, the device will enter Idle State automatically. The LED turns to solid RED and then fades
out to the Idle State.
When datAshur SD is connected to a USB port, the SHIFT ( ) button does not function.
When connected to a powered USB port, a locked datAshur SD will start charging after 30 seconds,
indicated by the BLUE LED blinking every 5 seconds.
Power-on States
After the device wakes from Idle State, it will enter one of the following states shown in the table below.
Power-on State
LED indication
Encryption
Key
Admin
PIN
Description
Standby
RED Solid
Waiting for Admin or User PIN entry
Reset
RED Solid
Waiting for configuration of an Admin PIN
Low Battery Level
RED Blinks 3
Times
Charge on a powered USB port for 20-30 minutes
Initial Shipment
State
RED and GREEN
Solid
Waiting for configuration of an Admin PIN
PIN Requirements:
• Must be between 8-64 digits in length
• Must not contain only repetitive numbers, e.g. (3-3-3-3-3-3-3)
• Must not contain only consecutive numbers, e.g. (1-2-3-4-5-6-7), (7-8-9-0-1-2-3-4), (7-6-5-4-3-2-1)
Examples of these types of Alphanumerical PINs are:
• For “Password” press the following buttons:
7 (pqrs) 2 (abc) 7 (pqrs) 7 (pqrs) 9 (wxyz) 6 (mno) 7 (pqrs) 3 (def)
Password Tip: You can configure a memorable word, name, phrase or any other Alphanumerical PIN combination
by simply pressing the button with the corresponding letters on it.
Important: datAshur SD is supplied in the ‘Initial Shipment State’ with no pre-set Admin PIN. A 8-64
digit Admin PIN must be configured before the drive can be used. Once an Admin PIN has been successfully
configured, it is then not possible to switch the drive back to the ‘Initial Shipment State’.
Special Characters:
• The Admin PIN can be configured with the use of one or more ‘Special Characters’ (SHIFT ( ) + digit pressed
down together), this can be placed once or several times anywhere along your 8-64 digit Admin PIN.
iStorage datAshur SD® User Manual v1.0.8
To configure an 8-64 digit Admin PIN and unlock the datAshur SD for the first time, please follow the simple steps in the
table below.
Instructions - First Time Use
LED
LED State
1. Insert a genuine iStorage microSD card into the
datAshur SD card slot
2. Press and hold down the SHIFT ( ) button
for one second
Solid RED and GREEN LEDs light up indicating the
drive is in the Initial Shipment State
3. Press and hold down both KEY ( ) + 1 buttons
LEDs turn to blinking GREEN and solid BLUE
4. Enter New Admin PIN and press the
KEY ( ) button once
Blinking GREEN and solid BLUE LEDs switch to
a GREEN blink then back to Blinking GREEN and
solid BLUE LEDs
5. Re-enter New Admin PIN and press the KEY ( )
button again
Blinking GREEN and solid BLUE LED switches to
a solid BLUE LED and finally to a blinking GREEN
LED indicating the Admin PIN has been
successfully configured and drive unlocked
Locking datAshur SD
To lock the drive, safely eject the datAshur SD from your host operating system and unplug from the USB port. If data is being
written to the drive, unplugging the datAshur SD will result in incomplete data transfer and possible data corruption.
Note: Once datAshur SD has been successfully unlocked, the GREEN LED will remain blinking for 30 seconds
only, during which time the datAshur SD needs to be connected to a powered USB port and formatted. Please refer
to one of the following formats:
•
Formatting the datAshur SD for Windows - Section 44 on page 33
•
datAshur SD setup for macOS - Section 45 on page 34
•
Initialising and formatting datAshur SD in Linux OS - Section 46 on page 36
4. Unlocking datAshur SD with the Admin PIN
To unlock the datAshur SD with the Admin PIN, please follow the simple steps in the table below.
• For “iStorage” press the following buttons:
4 (ghi) 7 (pqrs) 8 (tuv) 6 (mno) 7 (pqrs) 2 (abc) 4 (ghi) 3 (def)
Using this method, long and easy to remember PINs can be configured.
Important microSD Card Information: Only genuine iStorage microSD Cards are compatible with the
datAshur SD drive. If the datAshur SD drive is unlocked and connected to a host computer using a non iStorage
microSD card, all LEDs, RED, GREEN & BLUE blink on and off twice and will then change to a solid RED LED,
indicating that the microSD card is not compatible with the datAshur SD drive.
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5. To enter Admin Mode
The Admin PIN can be used to setup the datAshur SD with a host of security features including the creation of a secondary
User PIN by first entering the Admin Mode indicated by a solid BLUE LED.
To Enter Admin Mode, do the following.
1. Press and hold down the SHIFT ( ) button
for one second
A solid RED LED switches on indicating the drive is
in Standby State
2. In Standby State (solid RED LED) press the
KEY ( ) button once
GREEN and BLUE LEDs blink together
3. With the GREEN and BLUE LEDs blinking together,
enter the Admin PIN and press the KEY ( ) button
again
GREEN and BLUE LEDs will alternately blink
several times and then to a solid BLUE LED
changing to a blinking GREEN LED indicating the
device is unlocked
4. Press the KEY ( ) button three times
within 2 seconds (KEY ( ) x 3)
Blinking GREEN LED will change to a solid BLUE
LED indicating the device is in Admin Mode
Note: Once datAshur SD has been successfully unlocked, the GREEN LED will remain blinking for 30 seconds
only, during which time the datAshur SD needs to be connected to a powered USB port. It can be locked down
immediately (if not connected to a USB port) by pressing and holding down the SHIFT ( ) button for a second
or by clicking the ‘Safely Remove Hardware/Eject’ icon within your operating system when connected to a USB
port.
When the datAshur SD is unlocked and connected to a USB port, it will not accept further instructions via the
keypad.
6. To exit Admin Mode
To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second - the solid
BLUE LED switches to a solid RED LED which then fades out to the Idle State. To access the drive contents (data), the
datAshur SD must first be in the Idle State (all LEDs off) before an Admin/User PIN can be entered.
When the datAshur SD is in Admin Mode, the BLUE LED will remain on and solid for 30 seconds only, during which time
the drive can accept instructions via the keypad allowing it to be configured with a host of security features. If no key event
happens within 30 seconds, the datAshur SD will exit Admin Mode automatically - the solid BLUE LED switches to a solid
RED LED which then fades out to the Idle State (all LEDs off).
Note: The datAshur SD must not be connected to a USB port when accessing Admin Mode.
1. Press and hold down the SHIFT ( ) button
for one second
A solid RED LED switches on indicating the drive is
in Standby State
2. In Standby State (solid RED LED) press the
KEY ( ) button once
GREEN and BLUE LEDs blink together
3. With the GREEN and BLUE LEDs blinking together,
enter the Admin PIN and press the KEY ( ) button
again
GREEN and BLUE LEDs change to a blinking
GREEN LED indicating the drive has been
successfully unlocked as Admin
iStorage datAshur SD® User Manual v1.0.8
7. Changing the Admin PIN
PIN Requirements:
• Must be between 8-64 digits in length
• Must not contain only repetitive numbers, e.g. (3-3-3-3-3-3-3)
• Must not contain only consecutive numbers, e.g. (1-2-3-4-5-6-7), (7-8-9-0-1-2-3-4), (7-6-5-4-3-2-1)
1. In Admin Mode press and hold down both
the KEY ( ) + 2 buttons
Solid BLUE LED will change to blinking GREEN
and solid BLUE LEDs
2. Enter NEW Admin PIN and press KEY ( )
button
Blinking GREEN and solid BLUE LEDs will
switch to a single GREEN LED blink and then
back to blinking GREEN and solid BLUE LEDs
3. Re-enter the NEW Admin PIN and press
KEY ( ) button
Blinking GREEN and solid BLUE LEDs change
to a double blink BLUE LED and finally to a
solid BLUE LED indicating the Admin PIN has
been successfully changed
To change the Admin PIN, first enter the Admin Mode as described in section 5. Once the drive is in Admin Mode
(solid BLUE LED) proceed with the following steps.
Examples of these types of Alphanumerical PINs are:
• For “Password” press the following buttons:
7 (pqrs) 2 (abc) 7 (pqrs) 7 (pqrs) 9 (wxyz) 6 (mno) 7 (pqrs) 3 (def)
• For “iStorage” press the following buttons:
4 (ghi) 7 (pqrs) 8 (tuv) 6 (mno) 7 (pqrs) 2 (abc) 4 (ghi) 3 (def)
Using this method, long and easy to remember PINs can be configured.
Password Tip: You can configure a memorable word, name, phrase or any other Alphanumerical PIN combination
by simply pressing the button with the corresponding letters on it.
Note: When the datAshur SD is in Admin Mode, the BLUE LED will remain on and solid for 30 seconds only,
during which time the drive can accept instructions via the keypad allowing it to be configured with a host of security
features. If no key event happens within 30 seconds, the datAshur SD will exit Admin Mode automatically - the solid
BLUE LED switches to a solid RED LED which then fades out to the Idle State (all LEDs off).
To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second - the
solid BLUE LED switches to a solid RED LED which then fades out to the Idle State. To access the drive contents
(data), the datAshur SD must first be in the Idle State (all LEDs off) before an Admin/User PIN can be entered.
Special Characters:
• The Admin PIN can be configured with the use of one or more ‘Special Characters’ (SHIFT ( ) + digit pressed
down together), this can be placed once or several times anywhere along your 8-64 digit Admin PIN.
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8. Setting a User PIN Policy
The Administrator can set a restriction policy for the User PIN. This policy includes setting the minimum length of the PIN
(from 8 to 64 digits), as well as requiring or not the input of one or more 'Special Characters'. The “Special Character”
functions as both the 'SHIFT ( ) + digit' buttons pressed down together.
To set a User PIN Policy (restrictions), you will need to enter 3 digits, for instance '091', the first two digits (09) indicate the
minimum PIN length (in this case, 9) and the last digit (1) denotes that one or more 'Special Characters' must be used, in
other words 'SHIFT ( ) + digit'. In the same way, a User PIN Policy can be set without the need of a 'Special Character', for
instance '120', the first two digits (12) indicate the minimum PIN length (in this case,12) and the last digit (0) meaning no
Special Character is required.
Once the Administrator has set the User PIN Policy, for instance '091', a new User PIN will need to be configured - see
section 11, ‘Adding a New User PIN in Admin Mode’. If the Administrator configures the User PIN as '247688314' with the
use of a 'Special Character' (SHIFT ( ) + digit pressed down together), this can be placed anywhere along your 8-64
digit PIN during the process of creating the User PIN as shown in the examples below.
A. 'SHIFT ( ) + 2', '4', '7', '6', '8', '8', '3', '1', '4',
B. '2', '4', 'SHIFT ( ) + 7', '6', '8', '8', '3', '1', '4',
C. '2', '4', '7', '6', '8', '8', '3', '1', 'SHIFT ( ) + 4',
Note:
• If a ‘Special Character’ was used during the configuration of the User PIN, for instance, example ‘B’ above,
then the drive can only be unlocked by entering the PIN with the ‘Special Character’ entered precisely in the
order configured, as per example ‘B’ above - (‘2’, ‘4’, ‘SHIFT ( ) + 7’, ‘6’, ‘8’, ‘8’, ‘3’, ‘1’, ‘4’).
• More than one ‘Special Character’ can be used and placed along your 8-64 digit PIN.
• Users are able to change their PIN but are forced to comply with the set ‘User PIN Policy’ (restrictions), if
and when applicable.
• Setting a new User PIN Policy will automatically delete the User PIN if one exists.
• This policy does not apply to the ‘Self-Destruct PIN’. The complexity setting for the Self-Destruct PIN and
Admin PIN is always 8-64 digits, with no special character required.
1. In Admin Mode, press and hold down both
KEY ( ) + 7 buttons
Solid BLUE LED will change to blinking GREEN
and BLUE LEDs
2. Enter your 3 digits, remember the first two digits
denote minimum PIN length and last digit (0 or 1)
whether or not a special character has to be used.
Blinking GREEN and BLUE LEDs will continue
to blink
3. Press the SHIFT ( ) button once
Blinking GREEN and BLUE LEDs will change to
a solid GREEN LED and finally to a solid BLUE
LED indicating the User PIN Policy has been
successfully set.
To set a User PIN Policy, first enter the Admin Mode as described in section 5. Once the drive is in Admin Mode (solid
BLUE LED) proceed with the following steps.
iStorage datAshur SD® User Manual v1.0.8
Note: When the datAshur SD is in Admin Mode, the BLUE LED will remain on and solid for 30 seconds only,
during which time the drive can accept instructions via the keypad allowing it to be configured with a host of security
features. If no key event happens within 30 seconds, the datAshur SD will exit Admin Mode automatically - the solid
BLUE LED switches to a solid RED LED which then fades out to the Idle State (all LEDs off).
To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second - the
solid BLUE LED switches to a solid RED LED which then fades out to the Idle State. To access the drive contents
(data), the datAshur SD must first be in the Idle State (all LEDs off) before an Admin/User PIN can be entered.
9. How to delete the User PIN Policy
1. In Admin Mode, press and hold down both
KEY ( ) + 7 buttons
Solid BLUE LED will change to blinking GREEN
and BLUE LEDs
2. Enter 080 and press SHIFT ( ) button once
Blinking GREEN and BLUE LEDs will change to
a solid GREEN LED and finally to a solid BLUE
LED indicating the User PIN Policy has been
successfully deleted
To delete the User PIN Policy, first enter the Admin Mode as described in section 5. Once the drive is in Admin Mode
(solid BLUE LED) proceed with the following steps.
Note: When the datAshur SD is in Admin Mode, the BLUE LED will remain on and solid for 30 seconds only,
during which time the drive can accept instructions via the keypad allowing it to be configured with a host of security
features. If no key event happens within 30 seconds, the datAshur SD will exit Admin Mode automatically - the solid
BLUE LED switches to a solid RED LED which then fades out to the Idle State (all LEDs off).
To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second - the
solid BLUE LED switches to a solid RED LED which then fades out to the Idle State. To access the drive contents
(data), the datAshur SD must first be in the Idle State (all LEDs off) before an Admin/User PIN can be entered.
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10. How to check the User PIN Policy
1. In Admin Mode press and hold down both
SHIFT ( ) + 7 buttons
Solid BLUE LED will change to blinking GREEN
and BLUE LEDs
2. Press the KEY ( ) button and the following happens:
a. All LED’s (RED, GREEN & BLUE) become solid for 1 second.
b. A RED LED blink equates to ten (10) units of a PIN.
c. Every GREEN LED blink equates to a single (1) unit of a PIN
d. A BLUE blink indicates that a 'Special Character' was set.
e. All LED’s (RED, GREEN & BLUE) become solid for 1 second.
f. LEDs return to solid BLUE
The Administrator is able to check the User PIN Policy and can identify the minimum PIN length restriction and whether or
not the use of a Special Character has been set by noting the LED sequence as described below.
To check the User PIN Policy, first enter the Admin Mode as described in section 5. Once the drive is in Admin Mode
(solid BLUE LED) proceed with the following steps.
The table below describes the LED behaviour whilst checking the User PIN Policy, for instance if you have set a 12 digit
User PIN with the use of a Special Character (121), the RED LED will blink once (1) and the GREEN LED will blink twice (2)
followed by a single (1) BLUE LED blink indicating that a Special Character must be used.
PIN Description
3 digit Setup
RED
GREEN
BLUE
12 digit PIN with use of a Special Character
121
1 Blink
2 Blinks
1 Blink
12 digit PIN with NO Special Character required
120
1 Blink
2 Blinks
0
9 digit PIN with use of a Special Character
091
0
9 Blinks
1 Blink
9 digit PIN with NO Special Character required
090
0
9 Blinks
0
Note: When the datAshur SD is in Admin Mode, the BLUE LED will remain on and solid for 30 seconds only,
during which time the drive can accept instructions via the keypad allowing it to be configured with a host of security
features. If no key event happens within 30 seconds, the datAshur SD will exit Admin Mode automatically - the solid
BLUE LED switches to a solid RED LED which then fades out to the Idle State (all LEDs off).
To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second - the
solid BLUE LED switches to a solid RED LED which then fades out to the Idle State. To access the drive contents
(data), the datAshur SD must first be in the Idle State (all LEDs off) before an Admin/User PIN can be entered.
iStorage datAshur SD® User Manual v1.0.8
11. Adding a new User PIN in Admin Mode
PIN requirements:
• Must be between 8-64 digits in length
• Must not contain only repetitive numbers, e.g. (3-3-3-3-3-3-3)
• Must not contain only consecutive numbers, e.g. (1-2-3-4-5-6-7), (7-8-9-0-1-2-3-4), (7-6-5-4-3-2-1)
• The SHIFT ( ) button can be used for additional PIN combinations - e.g. SHIFT ( ) + 1 is a different value
than just 1. See section 8, ‘Setting a User PIN Policy’.
To add a New User PIN, first enter Admin Mode as described in section 5. Once the drive is in Admin Mode
(solid BLUE LED) proceed with the following steps.
1. In Admin Mode press and hold down both
KEY ( ) + 3 buttons
Solid BLUE LED will change to blinking GREEN
and solid BLUE LEDs
2. Enter New User PIN and press KEY ( ) button
Blinking GREEN and solid BLUE LEDs will
switch to a single GREEN LED blink and then
back to blinking GREEN and solid BLUE LEDs
3. Re-enter the New User PIN and press KEY ( )
button again
GREEN LED will rapidly blink three times before
it changes to a solid BLUE LED indicating a New
User PIN has been successfully configured
Important: The creation of a new User PIN must comply with the ‘User PIN Policy’ if one has been configured
as described in section 8, which imposes a minimum PIN length and whether a ‘Special Character’ has to be
used. Refer to section 10 to check the user PIN restrictions.
Note: When the datAshur SD is in Admin Mode, the BLUE LED will remain on and solid for 30 seconds only,
during which time the drive can accept instructions via the keypad allowing it to be configured with a host of security
features. If no key event happens within 30 seconds, the datAshur SD will exit Admin Mode automatically - the solid
BLUE LED switches to a solid RED LED which then fades out to the Idle State (all LEDs off).
To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second - the
solid BLUE LED switches to a solid RED LED which then fades out to the Idle State. To access the drive contents
(data), the datAshur SD must first be in the Idle State (all LEDs off) before an Admin/User PIN can be entered.
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12. Changing the User PIN in Admin Mode
To change an existing User PIN, first enter the Admin Mode as described in section 5. Once the drive is in Admin Mode
(solid BLUE LED) proceed with the following steps.
1. In Admin Mode press and hold down both
KEY ( ) + 3 buttons
Solid BLUE LED will change to blinking GREEN
and solid BLUE LEDs
2. Enter New User PIN and press KEY ( ) button
Blinking GREEN and solid BLUE LEDs will
switch to a single GREEN LED blink and then
back to blinking GREEN and solid BLUE LEDs
3. Re-enter the New User PIN and press KEY ( )
button again
GREEN LED will rapidly blink three times before
it changes to a solid BLUE LED indicating a New
User PIN has been successfully configured
Important: Changing the User PIN must comply with the ‘User PIN Policy’ if one has been configured as
described in section 8, which imposes a minimum PIN length and whether a ‘Special Character’ has to be
used. Refer to section 10 to check the user PIN restrictions.
Note: When the datAshur SD is in Admin Mode, the BLUE LED will remain on and solid for 30 seconds only,
during which time the drive can accept instructions via the keypad allowing it to be configured with a host of security
features. If no key event happens within 30 seconds, the datAshur SD will exit Admin Mode automatically - the solid
BLUE LED switches to a solid RED LED which then fades out to the Idle State (all LEDs off).
To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second - the
solid BLUE LED switches to a solid RED LED which then fades out to the Idle State. To access the drive contents
(data), the datAshur SD must first be in the Idle State (all LEDs off) before an Admin/User PIN can be entered.
13. Deleting the User PIN in Admin Mode
To delete an existing User PIN, first enter the Admin Mode as described in section 5. Once the drive is in Admin Mode
(solid BLUE LED) proceed with the following steps.
1. In Admin Mode press and hold down both
SHIFT ( ) + 3 buttons
Solid BLUE LED will change to a blinking RED
LED
2. Press and hold down both
SHIFT ( ) + 3 buttons again
Blinking RED LED will change to a solid RED
LED and then to a solid BLUE LED indicating
the User PIN has been successfully deleted
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14. How to unlock datAshur SD with User PIN
1. In a standby state (solid RED LED) Press and hold
down both the SHIFT ( ) + KEY ( ) buttons
RED LED switches to all LEDs, RED, GREEN &
BLUE blinking on and off
2. Enter User PIN and press the KEY ( ) button
RED, GREEN and BLUE blinking LEDs will
switch to a solid GREEN LED indicating drive
was successfully unlocked in User Mode
15. Changing the User PIN in User Mode
1. In User Mode press and hold down
both KEY ( ) + 4
Solid GREEN LED will change to a blinking
GREEN LED and a solid BLUE LED
2. Enter New User PIN and press the KEY ( )
button
Blinking GREEN and solid BLUE LEDs will
switch to a single GREEN LED blink and then
back to blinking GREEN and solid BLUE LEDs
3. Re-enter New User PIN and press the KEY ( )
button
GREEN LED will rapidly blink three times and
will then change to a solid GREEN LED
indicating a successful User PIN change
To change the User PIN, first unlock the datAshur SD with a User PIN as described in section 14. Once the drive is in User
Mode (solid GREEN LED) proceed with the following steps.
Important: Changing the User PIN must comply with the ‘User PIN Policy’ if one has been configured as
described in section 8, which imposes a minimum PIN length and whether a ‘Special Character’ has to be
used. The administrator can refer to section 10 to check the user PIN restrictions.
Note: When the datAshur SD is in Admin Mode, the BLUE LED will remain on and solid for 30 seconds only,
during which time the drive can accept instructions via the keypad allowing it to be configured with a host of security
features. If no key event happens within 30 seconds, the datAshur SD will exit Admin Mode automatically - the solid
BLUE LED switches to a solid RED LED which then fades out to the Idle State (all LEDs off).
To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second - the
solid BLUE LED switches to a solid RED LED which then fades out to the Idle State. To access the drive contents
(data), the datAshur SD must first be in the Idle State (all LEDs off) before an Admin/User PIN can be entered.
To unlock with the User PIN, the datAshur SD must first be in Standby State (solid RED LED) by pressing and holding down
the SHIFT ( ) button for one second.
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16. Creating a One-Time User Recovery PIN
1. In Admin Mode press and hold down both
KEY ( ) + 4 buttons
Solid BLUE LED will change to blinking GREEN
and solid BLUE LEDs
2. Enter a One-Time Recovery PIN and press
KEY ( ) button
Blinking GREEN and solid BLUE LEDs will
switch to a single GREEN LED blink and then
back to blinking GREEN and solid BLUE LEDs
3. Re-enter a One-Time Recovery PIN and press
KEY ( ) button again
GREEN LED will rapidly blink three times before
it changes to a solid BLUE LED indicating the
One-Time Recovery PIN has been successfully
configured
The User Recovery PIN is extremely useful in situations where a user has forgotten their PIN to unlock the datAshur SD.
To activate the recovery mode, the user must first enter the correct One-Time Recovery PIN, if one has been configured. The
user PIN recovery process does not impact the data, encryption key and Admin PIN, however the user is forced to configure a
new 8-64 digit User PIN.
To configure a One-Time 8-64 digit User Recovery PIN, first enter the Admin Mode as described in section 5. Once the
drive is in Admin Mode (solid BLUE LED) proceed with the following steps.
Note: When the datAshur SD is in Admin Mode, the BLUE LED will remain on and solid for 30 seconds only,
during which time the drive can accept instructions via the keypad allowing it to be configured with a host of security
features. If no key event happens within 30 seconds, the datAshur SD will exit Admin Mode automatically - the solid
BLUE LED switches to a solid RED LED which then fades out to the Idle State (all LEDs off).
To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second - the
solid BLUE LED switches to a solid RED LED which then fades out to the Idle State. To access the drive contents
(data), the datAshur SD must first be in the Idle State (all LEDs off) before an Admin/User PIN can be entered.
17. Deleting the One-Time User Recovery PIN
1. In Admin Mode press and hold down both
SHIFT ( ) + 4 buttons
Solid BLUE LED will change to blinking
RED LED
2. Press and hold down both
SHIFT ( ) + 4 buttons again
Blinking RED LED will become solid RED and
then switch to a solid BLUE LED indicating that
the One-Time User Recovery PIN has been
successfully deleted
To delete the One-Time User Recovery PIN, first enter the Admin Mode as described in section 5. Once the drive is
in Admin Mode (solid BLUE LED) proceed with the following steps.
iStorage datAshur SD® User Manual v1.0.8
Note: When the datAshur SD is in Admin Mode, the BLUE LED will remain on and solid for 30 seconds only,
during which time the drive can accept instructions via the keypad allowing it to be configured with a host of security
features. If no key event happens within 30 seconds, the datAshur SD will exit Admin Mode automatically - the solid
BLUE LED switches to a solid RED LED which then fades out to the Idle State (all LEDs off).
To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second - the
solid BLUE LED switches to a solid RED LED which then fades out to the Idle State. To access the drive contents
(data), the datAshur SD must first be in the Idle State (all LEDs off) before an Admin/User PIN can be entered.
Important: The creation of a new User PIN must comply with the ‘User PIN Policy’ if one has been configured
as described in section 8, which imposes a minimum PIN length and whether a special character has been
used. Refer to section 10 to check the user PIN restrictions.
18. Activating Recovery Mode and Creating New User PIN
The User Recovery PIN is extremely useful in situations where a user has forgotten their PIN to unlock the datAshur SD.
To activate the recovery mode, the user must first enter the correct One-Time Recovery PIN, if one has been configured. The
user PIN recovery process does not impact the data, encryption key and Admin PIN, however the user is forced to configure a
new 8-64 digit User PIN.
To activate the Recovery process and configure a new User PIN, proceed with the following steps.
1. With the drive in Idle State press and hold down
the SHIFT ( ) button for one second
A solid RED LED switches on indicating the
drive is in Standby State
2. In Standby State press and hold down both
KEY ( ) + 4 buttons
Solid RED LED will change to blinking RED and
GREEN LEDs
3. Enter the One-Time Recovery PIN and press the
KEY ( ) button
GREEN and BLUE LEDs alternate on and off then
to a solid GREEN LED and finally to blinking
GREEN and solid BLUE LEDs
4. Enter the New User PIN and press the KEY ( )
button
Blinking GREEN and solid BLUE LEDs change to
a single GREEN LED blink then back to blinking
GREEN and solid BLUE LEDs
5. Re-enter the New User PIN and press the
KEY ( ) button again
GREEN LED will rapidly blink three times and
will then change to a solid GREEN LED
indicating the recovery process has been
successful and a new User PIN configured
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With so many viruses and Trojans infecting USB drives, the Read-Only feature is especially useful if you need to access data
on the USB drive when used in a public setting. This is also an essential feature for forensic purposes, where data must be
preserved in its original and unaltered state that cannot be modified or overwritten.
When the Administrator configures the datAshur SD and restricts User access to Read-Only, then only the Administrator can
write to the drive or change the setting back to Read/Write as described in section 20. The User is restricted to Read-Only
access and cannot write to the drive or change this setting in User Mode.
19. Set User Read-Only in Admin Mode
To set the datAshur SD and restrict User access to Read-Only, first enter the Admin Mode as described in section 5. Once
the drive is in Admin Mode (solid BLUE LED) proceed with the following steps.
1. In Admin Mode, press and hold down both “7 + 6”
buttons.
Solid BLUE LED will change to blinking GREEN
and BLUE LEDs
2. Press KEY ( ) button
GREEN and BLUE LEDs will change to a solid
GREEN LED and then to a solid BLUE LED
indicating the drive has been configured and
restricts User access to Read-Only
Note: When the datAshur SD is in Admin Mode, the BLUE LED will remain on and solid for 30 seconds only,
during which time the drive can accept instructions via the keypad allowing it to be configured with a host of security
features. If no key event happens within 30 seconds, the datAshur SD will exit Admin Mode automatically - the solid
BLUE LED switches to a solid RED LED which then fades out to the Idle State (all LEDs off).
To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second - the
solid BLUE LED switches to a solid RED LED which then fades out to the Idle State. To access the drive contents
(data), the datAshur SD must first be in the Idle State (all LEDs off) before an Admin/User PIN can be entered.
20. Enable User Read/Write in Admin Mode
To set the datAshur SD back to Read/Write, first enter the Admin Mode as described in section 5. Once the drive is in
Admin Mode (solid BLUE LED) proceed with the following steps.
1. In Admin Mode, press and hold down both “7 + 9”
buttons.
Solid BLUE LED will change to blinking GREEN
and BLUE LEDs
2. Press KEY ( ) button
GREEN and BLUE LEDs change to a solid
GREEN LED then to a solid BLUE LED
indicating the drive is configured as Read/Write
iStorage datAshur SD® User Manual v1.0.8
When the Administrator configures the datAshur SD and restricts it to Global Read-Only, then neither the Administrator nor
the User can write to the drive and both are restricted to Read-Only access. Only the Administrator is able to change the
setting back to Read/Write as described in section 22.
21. Set Global Read-Only in Admin Mode
To set the datAshur SD and restrict Global access to Read-Only, first enter the Admin Mode as described in section 5. Once
the drive is in Admin Mode (solid BLUE LED) proceed with the following steps.
1. In Admin Mode, press and hold down both “5 + 6”
buttons.
Solid BLUE LED will change to blinking GREEN
and BLUE LEDs
2. Press KEY ( ) button
GREEN and BLUE LEDs will change to a solid
GREEN LED and then to a solid BLUE LED
indicating the drive has been configured and
restricts Global access to Read-Only
Note: When the datAshur SD is in Admin Mode, the BLUE LED will remain on and solid for 30 seconds only,
during which time the drive can accept instructions via the keypad allowing it to be configured with a host of security
features. If no key event happens within 30 seconds, the datAshur SD will exit Admin Mode automatically - the solid
BLUE LED switches to a solid RED LED which then fades out to the Idle State (all LEDs off).
To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second - the
solid BLUE LED switches to a solid RED LED which then fades out to the Idle State. To access the drive contents
(data), the datAshur SD must first be in the Idle State (all LEDs off) before an Admin/User PIN can be entered.
Note: When the datAshur SD is in Admin Mode, the BLUE LED will remain on and solid for 30 seconds only,
during which time the drive can accept instructions via the keypad allowing it to be configured with a host of security
features. If no key event happens within 30 seconds, the datAshur SD will exit Admin Mode automatically - the solid
BLUE LED switches to a solid RED LED which then fades out to the Idle State (all LEDs off).
To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second - the
solid BLUE LED switches to a solid RED LED which then fades out to the Idle State. To access the drive contents
(data), the datAshur SD must first be in the Idle State (all LEDs off) before an Admin/User PIN can be entered.
22. Enable Global Read/Write in Admin Mode
To set the datAshur SD back to Read/Write from the Global Read-Only setting, first enter the Admin Mode as described in
section 5. Once the drive is in Admin Mode (solid BLUE LED) proceed with the following steps.
1. In Admin Mode, press and hold down both “5 + 9”
buttons.
Solid BLUE LED will change to blinking GREEN
and BLUE LEDs
2. Press KEY ( ) button
GREEN and BLUE LEDs change to a solid
GREEN LED then to a solid BLUE LED
indicating the drive is configured as Read/Write
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23. How to configure a Self-Destruct PIN
Warning: You can configure a self-destruct PIN which when entered performs a Crypto-Erase on the drive
(encryption key is deleted).This process deletes all configured PINs and renders all data stored on the microSD
card as inaccessible (lost forever), the drive will then show as unlocked GREEN LED. Unless you have cloned
another datAshur SD as a backup drive, self-destructing this drive will also render data on other microSD cards
that have been encrypted by this drive as inaccessible and lost forever. Running this feature will cause the
self-destruct PIN to become the new User PIN and the drive will need to be formatted before it can be reused.
To set the Self-Destruct PIN, first enter the Admin Mode as described in section 5. Once the drive is in Admin Mode (solid
BLUE LED) proceed with the following steps.
1. In Admin Mode, press and hold down both
KEY ( ) + 6 buttons
Solid BLUE LED will change to blinking GREEN
and solid BLUE LEDs
2. Configure a 8-64 digit Self-Destruct PIN and
press the KEY ( ) button
Blinking GREEN and solid BLUE LEDs will
switch to a single GREEN LED blink and then
back to blinking GREEN and solid BLUE LEDs
3. Re-enter the Self-Destruct PIN and press
the KEY ( ) button
GREEN LED will rapidly blink three times before
it changes to a solid BLUE LED to indicate
the Self-Destruct PIN has been successfully
configured
Note: When the datAshur SD is in Admin Mode, the BLUE LED will remain on and solid for 30 seconds only,
during which time the drive can accept instructions via the keypad allowing it to be configured with a host of security
features. If no key event happens within 30 seconds, the datAshur SD will exit Admin Mode automatically - the solid
BLUE LED switches to a solid RED LED which then fades out to the Idle State (all LEDs off).
To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second - the
solid BLUE LED switches to a solid RED LED which then fades out to the Idle State. To access the drive contents
(data), the datAshur SD must first be in the Idle State (all LEDs off) before an Admin/User PIN can be entered.
Note: When the datAshur SD is in Admin Mode, the BLUE LED will remain on and solid for 30 seconds only,
during which time the drive can accept instructions via the keypad allowing it to be configured with a host of security
features. If no key event happens within 30 seconds, the datAshur SD will exit Admin Mode automatically - the solid
BLUE LED switches to a solid RED LED which then fades out to the Idle State (all LEDs off).
To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second - the
solid BLUE LED switches to a solid RED LED which then fades out to the Idle State. To access the drive contents
(data), the datAshur SD must first be in the Idle State (all LEDs off) before an Admin/User PIN can be entered.
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24. How to delete the Self-Destruct PIN
1. In Admin Mode, press and hold down both
SHIFT ( ) + 6 buttons
Solid BLUE LED will change to a blinking RED
LED
2. Press and hold down SHIFT ( ) + 6 buttons again
Blinking RED LED will become solid and then
change to a solid BLUE LED indicating the
Self-Destruct PIN was successfully deleted
To delete the Self-Destruct PIN, first enter the Admin Mode as described in section 5. Once the drive is in Admin Mode
(solid BLUE LED) proceed with the following steps.
Note: When the datAshur SD is in Admin Mode, the BLUE LED will remain on and solid for 30 seconds only,
during which time the drive can accept instructions via the keypad allowing it to be configured with a host of security
features. If no key event happens within 30 seconds, the datAshur SD will exit Admin Mode automatically - the solid
BLUE LED switches to a solid RED LED which then fades out to the Idle State (all LEDs off).
To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second - the
solid BLUE LED switches to a solid RED LED which then fades out to the Idle State. To access the drive contents
(data), the datAshur SD must first be in the Idle State (all LEDs off) before an Admin/User PIN can be entered.
1. In standby state (solid RED LED), press and hold
down both the SHIFT ( ) + KEY ( ) buttons
RED LED switches to all LEDs, RED, GREEN &
BLUE blinking on and off
2. Enter the Self-Destruct PIN and press the
KEY ( ) button
RED, GREEN and BLUE blinking LEDs will
change to a solid GREEN LED indicating the
datAshur SD has successfully self-destructed
25. How to unlock with the Self-Destruct PIN
When used, the self-destruct PIN will delete the encryption key, ALL data, Admin/User PINs and then unlock the
drive. Unless you have cloned another datAshur SD as a backup drive, self-destructing this drive will also render data on
other microSD cards that have been encrypted by this drive as inaccessible and lost forever. Activating this feature will cause
the Self-Destruct PIN to become the New User PIN and the datAshur SD will need to be formatted before any new data
can be added to the drive.
To activate the Self-Destruct mechanism, the drive needs to be in the standby state (solid RED LED) and then proceed with the
following steps.
Warning: When the Self-Destruct mechanism is activated, the encryption key, the Admin/User PINs and all
data are deleted and lost forever. Unless you have cloned another datAshur SD as a backup drive,
self-destructing this drive will also render data on other microSD cards that have been encrypted by this drive
as inaccessible and lost forever too. The Self-Destruct PIN becomes the User PIN. No Admin PIN exists
after the Self-Destruct mechanism is activated. The datAshur SD will need to be reset (see ‘How to perform a
complete reset’ Section 35, on page 28) first in order to configure an Admin PIN with full Admin privileges
including the ability to configure a User PIN.
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26. How to configure an Admin PIN after a Brute Force attack or Reset
It will be necessary after a Brute Force attack or when the datAshur SD has been reset to configure an Admin PIN before the
drive can be used.
PIN Requirements:
• Must be between 8-64 digits in length
• Must not contain only repetitive numbers, e.g. (3-3-3-3-3-3-3)
• Must not contain only consecutive numbers, e.g. (1-2-3-4-5-6-7), (7-8-9-0-1-2-3-4), (7-6-5-4-3-2-1)
1. In standby state (solid RED LED), press and hold
down both SHIFT ( ) + 1 buttons
Solid RED LED will change to blinking GREEN
and solid BLUE LEDs
2. Enter New Admin PIN and press KEY ( )
button
Blinking GREEN and solid BLUE LEDs will
switch to a single GREEN LED blink and then
back to blinking GREEN and solid BLUE LEDs
3. Re-enter the New Admin PIN and press
KEY ( ) button
Blinking GREEN LED and solid BLUE LED
change to a solid BLUE LED indicating the
Admin PIN was successfully configured.
If the datAshur SD has been brute forced or reset, the drive will be in standby state (solid RED LED). to configure an Admin
PIN proceed with the following steps.
Note: When the datAshur SD is in Admin Mode, the BLUE LED will remain on and solid for 30 seconds only,
during which time the drive can accept instructions via the keypad allowing it to be configured with a host of security
features. If no key event happens within 30 seconds, the datAshur SD will exit Admin Mode automatically - the solid
BLUE LED switches to a solid RED LED which then fades out to the Idle State (all LEDs off).
To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second - the
solid BLUE LED switches to a solid RED LED which then fades out to the Idle State. To access the drive contents
(data), the datAshur SD must first be in the Idle State (all LEDs off) before an Admin/User PIN can be entered.
27. Setting the Unattended Auto-Lock Clock
To protect against unauthorised access if the drive is unlocked and unattended, the datAshur SD can be set to
automatically lock after a pre-set amount of time. In its default state, the datAshur SD Unattended Auto Lock time-out
feature is turned off. The Unattended Auto Lock can be set to activate between 5 - 99 minutes.
Special Characters:
• The Admin PIN can be configured with the use of one or more ‘Special Characters’ (SHIFT ( ) + digit pressed
down together), this can be placed once or several times anywhere along your 8-64 digit Admin PIN.
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28. Turn off the Unattended Auto-Lock Clock
1. In Admin Mode, press and hold down both
KEY ( ) + 5 buttons
Solid BLUE LED will change to blinking GREEN
and BLUE LEDs
2. Enter 00 and press the SHIFT ( ) button
Blinking GREEN and BLUE LEDs will change to
a solid GREEN for a second and then finally to a
solid BLUE LED indicating the Auto-Lock time
out has been successfully disabled
To turn off the Unattended Auto Lock, first enter the Admin Mode as described in section 5. Once the drive is in Admin
Mode (solid BLUE LED) proceed with the following steps.
To set the Unattended Auto Lock time-out, first enter the Admin Mode as described in section 5. Once the drive is in Admin
Mode (solid BLUE LED) proceed with the following steps.
1. In Admin Mode, press and hold down both
KEY ( ) + 5 buttons
Solid BLUE LED will change to blinking GREEN
and BLUE LEDs
2. Enter the amount of time that you would like to set the Auto-Lock time-out feature for, the minimum time that can
be set is 5 minutes and the maximum being 99 minutes (5-99 minutes). For example enter:
05 for 5 minutes (press ‘0’ followed by a ‘5’)
20 for 20 minutes (press ‘2’ followed by a ‘0’)
99 for 99 minutes (press ‘9’ followed by another ‘9’)
3. Press the SHIFT ( ) button
Blinking GREEN and BLUE LEDs will change to
a solid GREEN for a second and then finally to a
solid BLUE LED indicating the Auto-Lock time
out is successfully configured
Note: When the datAshur SD is in Admin Mode, the BLUE LED will remain on and solid for 30 seconds only,
during which time the drive can accept instructions via the keypad allowing it to be configured with a host of security
features. If no key event happens within 30 seconds, the datAshur SD will exit Admin Mode automatically - the solid
BLUE LED switches to a solid RED LED which then fades out to the Idle State (all LEDs off).
To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second - the
solid BLUE LED switches to a solid RED LED which then fades out to the Idle State. To access the drive contents
(data), the datAshur SD must first be in the Idle State (all LEDs off) before an Admin/User PIN can be entered.
Note: When the datAshur SD is in Admin Mode, the BLUE LED will remain on and solid for 30 seconds only,
during which time the drive can accept instructions via the keypad allowing it to be configured with a host of security
features. If no key event happens within 30 seconds, the datAshur SD will exit Admin Mode automatically - the solid
BLUE LED switches to a solid RED LED which then fades out to the Idle State (all LEDs off).
To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second - the
solid BLUE LED switches to a solid RED LED which then fades out to the Idle State. To access the drive contents
(data), the datAshur SD must first be in the Idle State (all LEDs off) before an Admin/User PIN can be entered.
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29. How to check the Unattended Auto-Lock Clock
1. In Admin Mode press and hold down
SHIFT ( ) + 5
Solid BLUE LED will change to blinking GREEN
and BLUE LEDs
2. Press the KEY ( ) button and the following happens:
a. All LED’s (RED, GREEN & BLUE) become solid for 1 second.
b. Each RED LED blink equates to ten (10) minutes.
c. Every GREEN LED blink equates to one (1) minute.
d. All LED’s (RED, GREEN & BLUE) become solid for 1 second.
e. LEDs return to solid BLUE
The Administrator is able to check and determine the length of time set for the unattended auto-lock clock by simply noting
the LED sequence as described on the table at the bottom of this page.
To check the unattended auto-lock, first enter the Admin Mode as described in section 5. Once the drive is in Admin
Mode (solid BLUE LED) proceed with the following steps.
The table below describes the LED behaviour whilst checking the unattended auto-lock, for instance if you have set the drive
to automatically lock after 25 minutes, the RED LED will blink twice (2) and the GREEN LED will blink five (5) times.
Auto-Lock in minutes
RED
GREEN
5 minutes
0
5 Blinks
15 minutes
1 Blink
5 Blinks
25 minutes
2 Blinks
5 Blinks
40 minutes
4 Blinks
0
Note: When the datAshur SD is in Admin Mode, the BLUE LED will remain on and solid for 30 seconds only,
during which time the drive can accept instructions via the keypad allowing it to be configured with a host of security
features. If no key event happens within 30 seconds, the datAshur SD will exit Admin Mode automatically - the solid
BLUE LED switches to a solid RED LED which then fades out to the Idle State (all LEDs off).
To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second - the
solid BLUE LED switches to a solid RED LED which then fades out to the Idle State. To access the drive contents
(data), the datAshur SD must first be in the Idle State (all LEDs off) before an Admin/User PIN can be entered.
30. Set Read-Only in User Mode
To set the datAshur SD to Read-Only, first enter the User Mode as described in section 14. Once the drive is in User Mode
(solid GREEN LED) proceed with the following steps.
1. In User Mode, press and hold down both “7 + 6”
buttons.
Solid GREEN LED will change to blinking
GREEN and BLUE LEDs
2. Press KEY ( ) button
GREEN and BLUE LEDs will change to a solid
GREEN LED indicating the drive is configured
as Read-Only
iStorage datAshur SD® User Manual v1.0.8
Note: 1. If a User set the drive as Read-Only, Admin can override this by setting the drive as Read/Write in
Admin Mode.
2. If Admin set the drive as Read-Only, the User cannot set the drive as Read/Write.
31. Enable Read/Write in User Mode
To set the datAshur SD to Read/Write, first enter the User Mode as described in section 14. Once the drive is in User
Mode (solid GREEN LED) proceed with the following steps.
1. In User Mode, press and hold down “7 + 9”
buttons.
Solid GREEN LED will change to blinking
GREEN and BLUE LEDs
2. Press KEY ( ) button
GREEN and BLUE LEDs will change to a solid
GREEN LED indicating the drive is configured
as Read/Write
Note: 1. If a User set the drive as Read-Only, Admin can override this by setting the drive as Read/Write in
Admin Mode.
2. If Admin set the drive as Read-Only, the User cannot set the drive as Read/Write.
32. Brute Force Hack Defence Mechanism
The datAshur SD incorporates a defence mechanism to protect the drive against a Brute Force attack. By default, the brute
force limitation for Admin PIN and User PIN is set to 10, for the Recovery PIN is 5. Three independent brute force coun-
ters are used to record the incorrect attempts for each PIN authorisation. If user enters an incorrect Admin PIN ten
consecutive times, (broken down into 5,3,2, clusters as described below) the drive will be reset and all data will be lost
forever. If user enters incorrect Recovery PIN or User PIN and exceed the respective brute force limitation, the corresponding
PINs will be cleared but the data will still exist on the drive.
Note: The brute force limitation is programmed to initial values when the drive is completely reset or self-destruct
feature is activated. If Admin changes the User PIN, or a new User PIN is set when activating recovery feature, the User
PIN brute force counter is cleared but the brute force limitation is not affected. If Admin changes the Recovery PIN, the
Recovery PIN brute force counter is cleared.
Successfully authorisation of a certain PIN will clear the brute force counter for that particular PIN, but not affect the
other PINs brute force counter. Failed authorisation of a certain PIN will increase the brute force counter for that
particular PIN, but not affect the other PINs brute force counter.
• If a user enters an incorrect User PIN 10 consecutive times, the User PIN will be deleted but the data, Admin PIN and
Recovery PIN remain intact and accessible.
• If an incorrect Recovery PIN is entered 5 consecutive times, the Recovery PIN is deleted but the data and Admin PIN
remain intact and accessible.
• The Admin PIN uses a more sophisticated defence mechanism in comparison to the User and Recovery PINs. After 5
consecutive incorrect Admin PIN entries, the drive will lock and the RED, GREEN and BLUE LEDs will light up
solid. At this point the following steps need to be taken in order to allow the User a further 3 PIN entries.
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32. How to set the User PIN Brute Force Limitation
Note: The User PIN brute force limitation setting is defaulted to 10 consecutive incorrect PIN entries when
the drive is either completely reset, brute forced or the self-destruct PIN is activated.
33. How to set the User PIN Brute Force Limitation
The brute force limitation for datAshur SD User PIN can be reprogrammed and set by the administrator. This feature can be
set to allow attempts from 1 to 10 consecutive incorrect PIN entries.
To configure the User PIN brute force limitation, first enter the Admin Mode as described in section 5. Once the drive is in
Admin Mode (solid BLUE LED) proceed with the following steps.
PIN used to
unlock drive
Consecutive incorrect
PIN enteries
Description of what happens
User PIN
10
• The User PIN is deleted.
• The Recovery PIN, the Admin PIN and all data remain intact and
accessible.
Recovery PIN
5
• The Recovery PIN is deleted.
• The Admin PIN and all data remain intact and accessible.
Admin PIN
(10 in total)
• After 5 consecutive incorrect Admin PIN entries, the drive will lock and
all LEDs light up solid.
• Enter PIN “47867243” and press the KEY ( ) button to get 3 further
PIN entries.
• After a total of 8 (5+3) consecutive incorrect Admin PIN entries, the
drive will lock and the LEDs blink alternately.
• Enter PIN “47867243” and press the KEY ( ) button to get the final
2 PIN entries (10 in total).
• After a total of 10 consecutive incorrect Admin PIN entries, the
encryption key will be deleted and all data and PINs stored on the
drive (microSD card) will be lost forever.
The table below assumes that all three PINs have been set up and highlights the effect of triggering the brute force defence
mechanism for each individual PIN.
5
3
2
• Enter PIN “47867243” and press the KEY ( ) button, GREEN and BLUE LEDs blink together. The drive is now ready
to accept a further 3 Admin PIN entries
• After a total of 8 consecutive incorrect Admin PIN entries, the drive will lock and the RED, GREEN and BLUE LEDs will
blink alternately. At this point the following steps need to be taken in order to get the final 2 PIN entries (10 in total).
• Enter PIN “47867243” and press the KEY ( ) button, GREEN and BLUE LEDs blink together, the drive is now ready
to accept the final 2 PIN entries (10 in total).
• After a total of 10 incorrect Admin PIN attempts, the encryption key will be deleted and all data and PINs stored on the
drive will be lost forever. Unless you have cloned another datAshur SD as a backup drive, this will also render data on
other microSD cards that have been encrypted by this drive as inaccessible and lost forever too.
Important: A new Admin PIN must be configured if the pre-existing Admin PIN was brute forced, refer to Section
26 on page 22 on ‘How to Configure an Admin PIN after a Brute Force attack or Reset’, the datAshur
SD will also need to be formatted before any new data can be added to the drive.
iStorage datAshur SD® User Manual v1.0.8
34. How to check the User PIN Brute Force Limitation
1. In Admin Mode press and hold down both
2 + 0 buttons
Solid BLUE LED will change to blinking GREEN
and BLUE LEDs
2. Press the KEY ( ) button and the following happens:
a. All LED’s (RED, GREEN & BLUE) become solid for 1 second.
b. Each RED LED blink equates to ten (10) units of a brute force limitation number.
c. Every GREEN LED blink equates to one (1) single unit of a brute force limitation number.
d. All LED’s (RED, GREEN & BLUE) become solid for 1 second.
e. LEDs return to solid BLUE
The Administrator is able to observe and determine the number of consecutive times an incorrect User PIN is allowed to be
entered before triggering the Brute Force defence mechanism by simply noting the LED sequence as described below.
To check the brute force limitation setting, first enter the Admin Mode as described in section 5. Once the drive is in Admin
Mode (solid BLUE LED) proceed with the following steps.
1. In Admin Mode, press and hold down both
7 + 0 buttons
Solid BLUE LED will change to GREEN and
BLUE LEDs blinking together
2. Enter the number of attempts for the brute force limitation (between 01-10), for example enter:
• 01 for 1 attempt
• 10 for 10 attempts
3. Press the SHIFT ( ) button once
Blinking GREEN and BLUE LEDs will switch
to a solid GREEN LED for a second and then
to a solid BLUE LED indicating the brute force
limitation was successfully configured
The table below describes the LED behaviour whilst checking the brute force limitation setting, for instance if you have set the
drive to brute force after 5 consecutive incorrect PIN entries, the GREEN LED will blink five (5) times.
Brute Force Limitation Setting
RED
GREEN
2 attempts
0
2 Blinks
5 attempts
0
5 Blinks
10 attempts
1 Blink
0
Note: When the datAshur SD is in Admin Mode, the BLUE LED will remain on and solid for 30 seconds only,
during which time the drive can accept instructions via the keypad allowing it to be configured with a host of security
features. If no key event happens within 30 seconds, the datAshur SD will exit Admin Mode automatically - the solid
BLUE LED switches to a solid RED LED which then fades out to the Idle State (all LEDs off).
To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second - the
solid BLUE LED switches to a solid RED LED which then fades out to the Idle State. To access the drive contents
(data), the datAshur SD must first be in the Idle State (all LEDs off) before an Admin/User PIN can be entered.
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To perform a complete reset, the datAshur SD must be in standby state (solid RED LED). Once the drive is reset then all
Admin/User PINs, the encryption key and all data will be deleted and the drive will need to be formatted before it can be
reused. Unless you have cloned another datAshur SD as a backup drive, resetting this drive will also render data on other
microSD cards that have been encrypted by this drive as inaccessible and lost forever. To reset the datAshur SD proceed with
the following steps.
35. How to perform a complete reset
1. In standby state (solid RED LED) , press and
hold down “0” button
Solid RED LED will change to all LEDs, RED,
GREEN and BLUE blinking alternately on and
off
2. Press and hold down both 2 + 7 buttons
RED, GREEN and BLUE alternating LEDs will
become solid for a second and then to a solid
RED LED indicating the drive has been reset
Important: After a complete reset a new Admin PIN must be configured, refer to Section 26 on page 22 on ‘How
to Configure an Admin PIN after a Brute Force attack or Reset’, the datAshur SD (microSD card) will also need to be
formatted before any new data can be added to the drive, refer to Section 44, 45 or 46 depending on the operating
system.
36. How to configure datAshur SD as Bootable
iStorage USB drives are equipped with a bootable feature to accommodate power cycling during a host boot process. When
booting from the datAshur SD, you are running your computer with the operating system that is installed on the datAshur SD.
Note: When the drive is set as bootable, ejecting the drive from operating system will not force the LED to
turn RED. The drive stays solid GREEN and needs to be unplugged for next time use. The default setting of
the datAshur SD is configured as non-bootable.
To set the drive as bootable, first enter the Admin Mode as described in section 5. Once the drive is in Admin Mode (solid
BLUE LED) proceed with the following steps.
1. In Admin Mode, press and hold down both
KEY ( ) + 9 buttons
Solid BLUE LED will change to blinking GREEN
and BLUE LEDs
2. Press “0” followed by a “1” (01)
GREEN and BLUE LEDs will continue to blink
3. Press the SHIFT ( ) button once
Blinking GREEN and BLUE LEDs will change to
a solid GREEN LED and finally to a solid BLUE
LED indicating the drive has been successfully
configured as bootable
Note: When the datAshur SD is in Admin Mode, the BLUE LED will remain on and solid for 30 seconds only,
during which time the drive can accept instructions via the keypad allowing it to be configured with a host of security
features. If no key event happens within 30 seconds, the datAshur SD will exit Admin Mode automatically - the solid
BLUE LED switches to a solid RED LED which then fades out to the Idle State (all LEDs off).
To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second - the
solid BLUE LED switches to a solid RED LED which then fades out to the Idle State. To access the drive contents
(data), the datAshur SD must first be in the Idle State (all LEDs off) before an Admin/User PIN can be entered.
iStorage datAshur SD® User Manual v1.0.8
37. How to disable the datAshur SD Bootable feature
To disable the datAshur SD Bootable Feature, first enter the Admin Mode as described in section 5. Once the drive is in
Admin Mode (solid BLUE LED) proceed with the following steps.
1. In Admin Mode, press and hold down both
KEY ( ) + 9 buttons
Solid BLUE LED will change to blinking GREEN
and BLUE LEDs
2. Press “0” followed by another “0” (00)
GREEN and BLUE LEDs will continue to blink
3. Press the SHIFT ( ) button once
Blinking GREEN and BLUE LEDs will change to
a solid GREEN LED and finally to a solid BLUE
LED indicating the bootable feature has been
successfully disabled
Note: When the datAshur SD is in Admin Mode, the BLUE LED will remain on and solid for 30 seconds only,
during which time the drive can accept instructions via the keypad allowing it to be configured with a host of security
features. If no key event happens within 30 seconds, the datAshur SD will exit Admin Mode automatically - the solid
BLUE LED switches to a solid RED LED which then fades out to the Idle State (all LEDs off).
To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second - the
solid BLUE LED switches to a solid RED LED which then fades out to the Idle State. To access the drive contents
(data), the datAshur SD must first be in the Idle State (all LEDs off) before an Admin/User PIN can be entered.
1. In Admin Mode press and hold down both
SHIFT ( ) + 9 buttons
Solid BLUE LED will change to blinking GREEN
and BLUE LEDs
2. Press the KEY ( ) button and one of the following two scenarios will happen:
• If datAshur SD is configured as Bootable, the following happens:
a. All LED’s (RED, GREEN & BLUE) become solid for 1 second.
b. GREEN LED blinks once.
c. All LED’s (RED, GREEN & BLUE) become solid for 1 second.
d. LEDs return to solid BLUE
•
If datAshur SD is NOT configured as Bootable, the following happens:
a. All LED’s (RED, GREEN & BLUE) become solid for 1 second.
b. All LEDs are off
c. All LED’s (RED, GREEN & BLUE) become solid for 1 second.
d. LEDs return to solid BLUE
38. How to check the Bootable setting
To check the bootable setting, first enter the Admin Mode as described in section 5. Once the drive is in Admin Mode
(solid BLUE LED) proceed with the following steps.
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1. In Admin Mode, press and hold down both
‘KEY ( ) + 8’ buttons.
Solid BLUE LED will change to blinking GREEN
and BLUE LEDs
2. Enter ‘11’ and press the ‘SHIFT ( )’ button once.
GREEN and BLUE LEDs will change to a solid
GREEN LED and then to a solid BLUE LED
indicating the datAshur SD has been set to
enable KeyWriter cloning
The datAshur SD can be used in conjunction with the iStorage KeyWriter application to enable cloning of up to 9 devices at
a time. To set the datAshur SD to enable KeyWriter cloning, first enter the Admin Mode as described in section 5. Once the
datAshur SD is in Admin Mode (solid BLUE LED) proceed with the following steps.
Note: The datAshur SD is set as default to enable KeyWriter cloning.
39. How to set your datAshur SD to enable KeyWriter cloning
40. How to disable KeyWriter cloning
To disable KeyWriter cloning, first enter the Admin Mode as described in section 5. Once the datAshur SD is in Admin
Mode (solid BLUE LED) proceed with the following steps.
1. In Admin Mode, press and hold down both
‘KEY ( ) + 8’ buttons.
Solid BLUE LED will change to blinking GREEN
and BLUE LEDs
2. Enter ‘44’ and press the ‘SHIFT ( )’ button once.
GREEN and BLUE LEDs will change to a solid
GREEN LED and then to a solid BLUE LED
indicating the KeyWriter cloning feature has
been disabled
Note: When the datAshur SD is in Admin Mode, the BLUE LED will remain on and solid for 30 seconds only,
during which time the drive can accept instructions via the keypad allowing it to be configured with a host of security
features. If no key event happens within 30 seconds, the datAshur SD will exit Admin Mode automatically - the solid
BLUE LED switches to a solid RED LED which then fades out to the Idle State (all LEDs off).
To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second - the
solid BLUE LED switches to a solid RED LED which then fades out to the Idle State. To access the drive contents
(data), the datAshur SD must first be in the Idle State (all LEDs off) before an Admin/User PIN can be entered.
Note: When the datAshur SD is in Admin Mode, the BLUE LED will remain on and solid for 30 seconds only,
during which time the drive can accept instructions via the keypad allowing it to be configured with a host of security
features. If no key event happens within 30 seconds, the datAshur SD will exit Admin Mode automatically - the solid
BLUE LED switches to a solid RED LED which then fades out to the Idle State (all LEDs off).
To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second - the
solid BLUE LED switches to a solid RED LED which then fades out to the Idle State. To access the drive contents
(data), the datAshur SD must first be in the Idle State (all LEDs off) before an Admin/User PIN can be entered.
iStorage datAshur SD® User Manual v1.0.8
41. How to check KeyWriter cloning configuration
To check the datAshur SD KeyWriter configuration, first enter the Admin Mode as described in section 5. Once the
datAshur SD is in Admin Mode (solid BLUE LED) proceed with the following steps.
1. In Admin Mode press and hold down both
‘SHIFT ( ) + 8’ buttons
Solid BLUE LED will change to blinking GREEN
and BLUE LEDs
2. Press the KEY ( ) button and the following happens:
•
If datAshur SD is set to enable KeyWriter cloning, the following happens:
a. All LED’s (RED, GREEN & BLUE) become solid for 1 second.
b. GREEN LED blinks once.
c. All LED’s (RED, GREEN & BLUE) become solid for 1 second.
d. LEDs return to solid BLUE
•
If KeyWriter cloning is disabled, the following happens:
a. All LED’s (RED, GREEN & BLUE) become solid for 1 second.
b. All LEDs are off
c. All LED’s (RED, GREEN & BLUE) become solid for 1 second.
d. LEDs return to solid BLUE
42. How to Configure datAshur SD Encryption Mode
Perform the following steps to configure the datAshur SD encryption mode to either AES-ECB indicated by the number ‘01’,
or AES-XTS indicated by the number ‘02’,or AES-CBC indicated by the number ‘03’. This feature is set as AES-XTS (02)
by default. Please note all critical parameters will be sanitised when switching to a different encryption mode, therefore the
user will not be able to unlock the drive with old PINs. The drive will be enter reset state at the next boot.
To set the datAshur SD encryption mode, first enter the Admin Mode as described in section 5. Once the datAshur SD is in
Admin Mode (solid BLUE LED) proceed with the following steps.
WARNING: Changing the encryption mode from AES-XTS (default state) to AES-ECB or AES-CBC will delete
the encryption key and cause the datAshur SD to reset and render all data as inaccessible and lost forever!
Unless you have cloned another datAshur SD as a backup drive, changing the encryption mode will also ren-
der data on other microSD cards that have been encrypted by this drive as inaccessible and lost forever too!
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1. In Admin Mode, press and hold down both
‘KEY ( ) + 1’ buttons.
Solid BLUE LED will change to blinking GREEN
and BLUE LEDs
2. Enter 01 to set as AES-ECB
Enter 02 to set as AES-XTS (default state)
Enter 03 to set as AES-CBC
GREEN and BLUE LEDs will change to a solid
GREEN LED and then to a solid BLUE LED
indicating the client application registration is
disabled
3. Press the SHIFT ( ) button once.
GREEN and BLUE LEDs will change to a solid
GREEN LED and then to a solid RED LED
(Reset State) indicating the datAshur SD
encryption mode was successfully changed
Important: After configuring the encryption mode, the datAshur SD completely resets and a new Admin
PIN must be configured, refer to Section 26 on page 22 on ‘How to Configure an Admin PIN after a Brute Force
attack or Reset’.
43. How to check datAshur SD encryption mode
To check the datAshur SD encryption mode, first enter the Admin Mode as described in section 5. Once the datAshur SD is in
Admin Mode (solid BLUE LED) proceed with the following steps.
1. In Admin Mode press and hold down both
‘SHIFT ( ) + 1’ buttons
Solid BLUE LED will change to blinking GREEN
and BLUE LEDs
2. Press the KEY ( ) button and the following happens:
•
If the encryption mode is configured as AES-ECB, the following happens:
a. All LED’s (RED, GREEN & BLUE) become solid for 1 second.
b. GREEN LED blinks once.
c. All LED’s (RED, GREEN & BLUE) become solid for 1 second.
d. LEDs return to solid BLUE
•
If the encryption mode is configured as AES-XTS, the following happens:
a. All LED’s (RED, GREEN & BLUE) become solid for 1 second.
b. GREEN LED blinks twice.
c. All LED’s (RED, GREEN & BLUE) become solid for 1 second.
d. LEDs return to solid BLUE
•
If the encryption mode is configured as AES-CBC, the following happens:
a. All LED’s (RED, GREEN & BLUE) become solid for 1 second.
b. GREEN LED blinks three times.
c. All LED’s (RED, GREEN & BLUE) become solid for 1 second.
d. LEDs return to solid BLUE
iStorage datAshur SD® User Manual v1.0.8
To format your datAshur SD on Windows, please follow the below steps:
1. Insert the microSD card in the datAshur SD, unlock the drive and attach the to the Windows machine.
2. The system will prompt you with the Format window.
44. Formatting the datAshur SD (microSD card) for Windows
3. Click Format disk and Format USB drive window will open.
Note: When the datAshur SD is in Admin Mode, the BLUE LED will remain on and solid for 30 seconds only,
during which time the drive can accept instructions via the keypad allowing it to be configured with a host of security
features. If no key event happens within 30 seconds, the datAshur SD will exit Admin Mode automatically - the solid
BLUE LED switches to a solid RED LED which then fades out to the Idle State (all LEDs off).
To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second - the
solid BLUE LED switches to a solid RED LED which then fades out to the Idle State. To access the drive contents
(data), the datAshur SD must first be in the Idle State (all LEDs off) before an Admin/User PIN can be entered.
4. Enter a name for the drive on the Volume label. This name of the drive will eventually appear on the Desktop. The
File System dropdown menu lists the available drive formats supported in Windows. Select NTFS for Windows or
select FAT32 or exFAT for cross-platform compatibility, which includes macOS.
5. Click Start to continue with formatting the drive.
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45. Formatting the datAshur SD (microSD card) for macOS
To format your datAshur SD on macOS, please follow the below steps:
1.
Insert the microSD card in the datAshur SD, unlock the drive and attach the to the macOS machine.
2.
A warning message will pop up (Image 1). Press “Initialise”.
Image 1
Image 2
6. Click OK and the procedure will finish formatting the drive and will then confirm that formatting has been completed.
3.
Select the external volume (Image 2) labelled “iStorage datAshur SD M…” and press “Erase”.
iStorage datAshur SD® User Manual v1.0.8
4. Enter a name for the drive (Image 3). The name of the drive will eventually appear on the Desktop. The Volume Format
dropdown menu lists the available drive formats that the Mac supports. The recommended format type is macOS
Extended for macOS and MS-DOS or exFAT for cross platform including windows. Select Scheme as GUID Partition
Map.
5. Click Erase.
Image 3
6. The formatted datAshur SD (microSD card) will appear in the Disk Utility window and will mount onto the desktop.
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46. Formatting the datAshur SD (microSD card) for Linux
To format your datAshur SD on Linux, please follow the below steps:
1.
Insert the micro SD card in the datAshur SD drive and unlock and attach the drive to the Linux machine.
2.
Open ‘Show Application’ and type ‘Disks’ in the search box. Click on the ‘Disks’ utility when displayed.
3.
Click to select the drive under ‘Devices’. Next click on the gear icon under ‘Volumes’ and then click
on ‘Format Partitions’.
iStorage datAshur SD® User Manual v1.0.8
5.
After the format process is finished, click
to mount the drive to Linux.
4.
Enter a name for the drive and select ‘For use in all systems and devices (FAT)’ for the ‘Type’ option. e.g.: datAshur
SD. Then, click the ‘Format’ button.
6.
Now the drive should be mounted to Linux and ready to use.
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48. How to check Firmware in Admin Mode
1. In Admin Mode press and hold down both “3 + 8”
buttons
Solid BLUE LED will change to blinking GREEN
and BLUE LEDs
2. Press the KEY ( ) button once and the following happens:
a. All LED’s (RED, GREEN & BLUE) become solid for 1 second.
b. RED LED blinks indicating the integral part of the firmware revision number.
c. GREEN LED blinks indicating the fractional part.
d BLUE LED blinks indicating the last digit of the firmware revision number
e. All LED’s (RED, GREEN & BLUE) become solid for 1 second.
f. RED, GREEN & BLUE LEDs switch to a solid BLUE LED
To check the firmware revision number, first enter the Admin Mode as described in section 5. Once the drive is in Admin
Mode (solid BLUE LED) proceed with the following steps.
For example, if the firmware revision number is ‘6.2’, the RED LED will blink twice (6) and the GREEN LED will blink three (2)
times. Once the sequence has ended the RED, GREEN & BLUE LED’s will blink together once and then return to Admin Mode,
a solid BLUE LED.
47. Hibernating, suspending, or logging off from the operating system
Be sure to save and close all the files on your datAshur SD before hibernating, suspending, or logging off from the
operating system.
It is recommended that you lock the datAshur SD manually before hibernating, suspending, or logging off from your
system.
To lock, simply click the ‘Safely Remove Hardware/Eject’ icon within your operating system and unplug the datAshur SD.
Attention: To ensure your data is secure, be sure to lock your datAshur SD if you are away from your
computer.
iStorage datAshur SD® User Manual v1.0.8
49. How to check Firmware in User Mode
1. In User Mode press and hold down both “3 + 8”
buttons until GREEN and BLUE LEDs blink together
Solid GREEN LED will change to blinking
GREEN and BLUE LEDs
2. Press the KEY ( ) button and the following happens:
a. All LED’s (RED, GREEN & BLUE) become solid for 1 second.
b. RED LED blinks indicating the integral part of the firmware revision number.
c. GREEN LED blinks indicating the fractional part.
d BLUE LED blinks indicating the last digit of the firmware revision number
e. All LED’s (RED, GREEN & BLUE) become solid for 1 second.
f. RED, GREEN & BLUE LEDs switch to a solid BLUE LED
To check the firmware revision number, first enter the User Mode as described in section 14. Once the drive is in User
Mode (solid GREEN LED) proceed with the following steps.
For example, if the firmware revision number is ‘6.2’, the RED LED will blink twice (6) and the GREEN LED will blink three
(2 ) times. Once the sequence has ended the RED, GREEN & BLUE LED’s will blink together once and then return to the User
Mode, a solid GREEN LED.
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ISTORAGE PRODUCT DISCLAIMER AND WARRANTY
iStorage warrants that on delivery and for a period of 36 months from delivery, its Products shall be free from material defects. However, this warranty does not apply
in the circumstances described below. iStorage warrants that the Products comply with the standards listed in the relevant data sheet on our website at the time you
place your order.
These warranties do not apply to any defect in the Products arising from:
•
fair wear and tear;
•
wilful damage, abnormal storage or working conditions, accident, negligence by you or by any third party;
•
if you or a third party fail(s) to operate or use the Products in accordance with the user instructions;
•
any alteration or repair by you or by a third party who is not one of our authorised repairers; or
•
any specification provided by you.
Under these warranties we will, at our option, either repair, replace, or refund you for, any Products found to have material defects, provided that upon delivery:
•
you inspect the Products to check whether they have any material defects; and
•
you test the encryption mechanism in the Products.
We shall not be liable for any material defects or defects in the encryption mechanism of the Products ascertainable upon inspection on delivery unless you notify such defects to us
within 30 days of delivery. We shall not be liable for any material defects or defects in the encryption mechanism of the Products which are not ascertainable upon inspection on delivery
unless you notify such defects to us within 7 days of the time when you discover or ought to have become aware of such defects. We shall not be liable under these warranties if you make
or anyone else makes any further use of the Products after discovering a defect. Upon notification of any defect, you should return the defective product to us. If you are a business, you
will be responsible for the transportation costs incurred by you in sending any Products or parts of the Products to us under the warranty, and we will be responsible for any transporta-
tion costs we incur in sending you a repaired or replacement Product. If you are a consumer, please see our terms and conditions.
Products returned must be in the original packaging and in clean condition. Products returned otherwise will, at the Company’s discretion, either be refused or a further additional fee
charged to cover the additional costs involved. Products returned for repair under warranty must be accompanied by a copy of the original invoice, or must quote the original invoice
number and date of purchase.
If you are a consumer, this warranty is in addition to your legal rights in relation to Products that are faulty or not as described. Advice about your legal rights is available from your local
Citizens’ Advice Bureau or Trading Standards office.
The warranties set out in this clause apply only to the original purchaser of a Product from iStorage or an iStorage authorized reseller or distributor. These warranties are non-transfera-
ble.
EXCEPT FOR THE LIMITED WARRANTY PROVIDED HEREIN, AND TO THE EXTENT PERMITTED BY LAW, ISTORAGE DISCLAIMS ALL WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING ALL WARRANTIES OF MERCHANTABILITY; FITNESS FOR A PARTICULAR PURPOSE, NONINFRINGEMENT. ISTORAGE DOES NOT WARRANT
THAT THE PRODUCT WILL OPERATE ERROR-FREE. TO THE EXTENT THAT ANY IMPLIED WARRANTIES MAY NONETHELESS EXIST BY OPERATION OF LAW, ANY
SUCH WARRANTIES ARE LIMITED TO THE DURATION OF THIS WARRANTY. REPAIR OR REPLACEMENT OF THIS PRODUCT, AS PROVIDED HEREIN, IS YOUR EX-
CLUSIVE REMEDY.
IN NO EVENT SHALL ISTORAGE BE LIABLE FOR ANY LOSS OR ANTICIPATED PROFITS, OR ANY INCIDENTAL, PUNITIVE, EXEMPLARY, SPECIAL, RELIANCE OR CON-
SEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOST REVENUES, LOST PROFITS, LOSS OF USE OF SOFTWARE, DATA LOSS, OTHER LOSS OR RECOVERY
OF DATA, DAMAGE TO PROPERTY, AND THIRD-PARTY CLAIMS, ARISING OUT OF ANY THEORY OF RECOVERY, INCLUDING WARRANTY, CONTRACT, STATUTORY
OR TORT, REGARDLESS OF WHETHER IT WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING THE TERM OF ANY LIMITED WARRANTY
OR ANY WARRANTY IMPLIED BY LAW, OR IN THE EVENT THAT ANY LIMITED WARRANTY FAILS OF ITS ESSENTIAL PURPOSE, IN NO EVENT WILL ISTORAGE’S
ENTIRE LIABILITY EXCEED THE PURCHASE PRICE OF THIS PRODUCT. | 4823-2548-5683.3
51. Warranty and RMA information
iStorage provides the following helpful resources for you:
Website:
https://www.istorage-uk.com
E-mail Support:
[email protected]
Telephone Support:
+44 (0) 20 8991-6260.
iStorage Technical Support Specialists are available from 9:00 a.m. to 5:30 p.m. GMT - Monday through Friday.
50. Technical Support
iStorage datAshur SD® User Manual v1.0.8
Copyright © iStorage Limited 2021. All rights reserved.
iStorage Limited, iStorage House, 13 Alperton Lane
Perivale, Middlesex. UB6 8DH, England
Tel: +44 (0) 20 8991 6260 | Fax: +44 (0) 20 8991 6277
e-mail: [email protected] | web: www.istorage-uk.com