Cisco 8800 Quick Reference Manual

Quick Reference Guide ____________________________________________________ 8800 Phone Layout and Key Descriptions 8800 Phone Descriptions

(steady red). Phone Screen Shows information about your phone such as directory number, call and line status, softkey options, speed dials, placed calls, and phone menu listings. Programmable Feature Buttons and Session Buttons Your phone provides quick access to your phone lines, features, and call sessions:  Programmable feature buttons (left side): Use to view calls on a line or access features such as Speed Dial or All Calls. These buttons are also called feature buttons.  Session buttons (right side): Use to perform tasks such as answering a call, resuming a held call, or (when not being used for an active call) initiating phone functions such as displaying missed calls. Each call on your phone is associated with a session button. Note: If you are using a locale that reads right to left, such as Arabic, the line button and session button locations are swapped. Depending on how your system administrator sets up the phone, the buttons provide access to:  Phone lines and intercom lines  Speed-dial numbers (speed-dial buttons, including the Line Status speed-dial features)  Web-based services (for example, a Personal Address Book button)  Call features (for example, a Privacy button) Buttons illuminate to indicate status: Green, steady: Active call or two-way intercom call Green, flashing: Held call Amber, steady: Privacy in use, one-way intercom call, DND active, or logged into Hunt Group Amber, flashing: Incoming call or reverting call Red, steady: Remote line in use (shared line or Line Status) Red, flashing: Remote line on hold 1 2 3

enabled softkey options display on your phone screen. Navigation Ring and Select Button The navigation ring and select button allows you to scroll through, highlight, and select items. Release Button Ends a connected call or session. Hold / Resume Button Places an active call on hold or resumes the held call. Conference Button Creates a conference call. Transfer Button Transfers a call. Speakerphone Button Toggles the speakerphone on or off. When the speakerphone is on, the button is lit. Mute Button Toggles the microphone on or off. When the microphone is muted, the button is lit. Headset Button Toggles the headset on or off. When the headset is on, the button is lit. Keypad Allows you to dial phone numbers, enter letters, and select menu items (by entering the item number). Volume Button Controls the handset, headset, and speakerphone volume (off hook) and the ringer volume (on hook). 4 5 6 7 8 9 10 11 12 13 14

USER PREFERENCES To adjust user preferences: 1. Press Applications button. 2. Scroll to and select Preferences option. To change the ring tone: 1. Select Ringtone from Preferences. 2. Scroll through ring type options. 3. Press Play softkey to sample ring. 4. Press Set softkey to make choice. 5. Press Apply softkey to finalize choice. To change contrast: 1. Select Contrast from Preferences. 2. Use Navigation ring to adjust contrast. 3. Press Save softkey to save contrast settings. Contacts Button Opens or closes the Directories menu. Use the Contacts button to access personal and corporate directories. Applications Button Opens or closes the Applications menu. Use the Applications button to access call history, user preferences, phone settings, and phone model information. Messages Autodials your voice messaging system (varies by system). Back Button Returns to the previous screen or menu. Handset The handset contains the primary mic and speaker. 15 16 17 18 19

To make a call:  Lift the handset and dial a number (or predial by entering the number before lifting the handset).  Press Speakerphone or Headset and dial a number if using speakerphone/headset.  For Internal calls - enter the 4 digit extension number.  For external calls - dial 9 + the number (add 1 + area code for long distance calls). To answer a call on your primary line:  Lift the handset.  If you are using the speakerphone, press Speakerphone button.  If you are using the headset, press Headset button. To end a call:  Hang up handset.  If you are using the speakerphone, press Speakerphone button or End-Call softkey.  If you are using the headset, press the Headset button or End-Call softkey. DECLINE To immediately decline a call:  Highlight the call and press Decline softkey. To send call to voicemail:  Press Volume down once to silence the incoming call, then wait for the call go to voicemail. HOLD AND RESUME To place a call on hold:  Press the Hold / Resume button. To resume a call:  Press the Resume softkey or the Hold / Resume button. DND (DO NOT DISTRURB) When you don’t want your phone to ring:

 Your phone will not ring, but the call will still flash on screen, and is available to pick up.  Press DND softkey to disable. FORWARD To forward calls: 1. At idle phone, press Forward All softkey. 2. Dial the destination number or select number from Call History. To cancel forwarding:  Press Forward Off softkey. TRANSFER To transfer a call to another extension:  Press Transfer button.  At dial tone, dial desired number.  Press Transfer button again. To retrieve the call if no one answers:  Press Cancel softkey. VOICE MAIL ACCESS To access voice mail on your phone: 1. Press the Voice Mail key for the box of the first extension’s box. a. If it’s a voice mail box for another line on the phone, press said line’s button and then press the voice mail key. 2. The voice mail system will prompt for the PIN for the box. Enter the PIN. a. If you forget the PIN, contact your system administrator and they can reset the PIN for you. 3. Unread/unheard voice mail messages will be played first. 4. Listen to the prompts to delete, save or forward a voicemail message. CORPORATE DIRECTORY Look up subscribers by first name, last name or extension number: 1. Press the Contacts Button. 2. Scroll to and select Corporate Directory. 3. Fill in search criteria and press Submit softkey. 4. Highlight desired contact and press Dial (or Call) softkey.

 During the call, press Volume button up or down. To adjust the ringer volume:  At an idle phone, press Volume button up or down. CONFERENCE (AD-HOC) To conference in participants: 1. During a connected call, press Conference button. 2. Select a held call and press Yes. 3. OR dial the desired number and press Conference button again. To end a conference call:  Hang up handset.  Press Cancel softkey. To view conference participants:  Press Details softkey. CALL HISTORY To view call history: 1. Press Applications button. 2. Scroll to and select Call History option. 3. Select All Lines or the line that you want to view. 4. Select a call record and press Details softkey.