Crestron TSW-570 Quick Start Manual

screens that feature web browsing, Smart Graphics® software and HTML5 UI technology, custom-programmable virtual buttons, H.265/H.264 streaming video, a Rava® SIP intercom (TSW-770 and TSW-1070 only), Wi-Fi® network connectivity (TSW-770 and TSW-1070 only), and PoE+ (Power over Ethernet Plus) network power. The touch screens also provide built-in applications for room scheduling, conferencing, and home control. NOTE: The TSW-570, TSW-770, and TSW-1070 are functionally similar. For simplicity within this guide, the term "touch screen" is used except where otherwise noted. In the Box 1 TSW-570, TSW-770, or TSW-1070*, Wall Mount Touch Screen Additional Items 1 Bracket, Security (2055451) 2 Screw, M2 x 4 mm, Security (2055454) 1 Key, Security Bracket Release (2055452) TSW-570 Only 1 Bracket, Preconstruction, TSW-UMB-70-PMK (4531647) 1 Bracket, Mounting, TSW-UMB-70 (4531354) 2 Screw, 6-32 x 1/2 in., Pan Head, Phillips (2007240) TSW-770 and TSW-1070 Only 1 Bracket, Mounting (2055453) 4 Screw, 6-32 x 3/4 in., Undercut Head, Phillips (2033247) 4 Screw, M3 x 16 mm, Flat Head, Phillips (2013788) 2 Screw, M3.5 x 25 mm, Flat Head, Phillips (2023756) 4 Anchor, #6-8, Self-Drilling (2035879) 4 Screw, 6-AB x 1 in., Flat Head, Phillips (2056874) * Refer to the TSW-570-B-S, TSW-770-B-S, and TSW-1070-B-S product pages at www.crestron.com for a complete list of color variations. TSW-570, TSW-770, and TSW-1070 Quick Start 5 in., 7 in., and 10.1 in. Wall Mount Touch Screens 1

The TSW-570 uses a different mounting bracket than the TSW-770 or TSW-1070. The procedures for installing each mounting bracket are described in the following sections. Install the TSW-570 Mounting Bracket The TSW-570 can be mounted into drywall and other surfaces, or it can be mounted onto a wall stud. NOTE: Additional mounting options are possible using the TSW-UMB-70 universal mounting bracket, TSW-UMB-70-PMK preconstruction mounting kit, TSW-UMB-70-BBI wall mount back box, or TSW-570/770-RMK-1 rack mount kit. For more information, refer to the product pages at www.crestron.com. Preconstruction Installations To install the TSW-570 mounting bracket in preconstruction applications, use standard drywall nails or screws (not included) to attach the TSW-UMB-70-PMK mounting bracket to a wall stud. NOTE: Allow an air gap of at least 12 in. (305 mm) in the wall cavity above and below the touch screen for heat dissipation. Postconstruction Installations To install the TSW-570 mounting bracket in postconstruction applications: 1. Use the TSW-UMB-70-PMK mounting bracket as a cutout template by turning the bracket to face the wall, ensuring it is level, and tacking it to the wall temporarily with finishing nails (not included) through the smaller holes around the cutout opening. 2. Create an opening in the surface by tracing the cutout opening with an appropriate drywall saw. 3. Loosen the two screws on the TSW-UMB-70 mounting bracket. 4. Install the TSW-UMB-70, bottom side first, into the opening. 2 TSW-570, TSW-770, and TSW-1070 Quick Start 5 in., 7 in., and 10.1 in. Wall Mount Touch Screens

behind the mounting surface completely. 6. Ensure the front of the TSW-UMB-70 is level, and then tighten the two bracket screws. Install the TSW-770/TSW-1070 Mounting Bracket The TSW-770 and TSW-1070 install over a standard 2-gang or 3-gang U.S. electrical box, a 2-gang European electrical box, or a 2-gang U.K. electrical box. The touch screen also installs into drywall. NOTES: l Additional mounting options are possible using the following mounting accessories. For more information, refer to the product pages at www.crestron.com. o TSW-UMB-70 universal mounting bracket o TSW-UMB-70-PMK preconstruction mounting kit o TSW-UMB-70-BBI wall mount back box o TSW-770/1070-MSMK series multisurface mounting kits o TSW-770/1070-MUMK mullion mounting kit o TSW-770/1070-RMB series retrofit mounting brackets o TSW-770/1070-RMK series rack mount kits l Installing the mounting bracket to an electrical box is required only if one of the mounting solutions above is not used. Refer to the documentation for your chosen mounting solution at www.crestron.com/manuals. Electrical Box Mounting To mount the touch screen into an electrical box, use the appropriate screws (four 6-32 x 3/4 in. screws, four M3 x 16 mm screws, or two M3.5 x 25 mm screws) to attach the mounting bracket to the electrical box as shown in the following illustrations: NOTE: For U.S. installations, use a #2 Phillips screwdriver. For European or U.K. installations, use a #1 Phillips screwdriver. 3 TSW-570, TSW-770, and TSW-1070 Quick Start 5 in., 7 in., and 10.1 in. Wall Mount Touch Screens

l For European installations, use the four M3 x 16 mm screws. l For U.K. installations (not pictured), use the two M3.5 x 25 mm screws to attach the mounting bracket to the electrical box. Insert the screws through the center openings in the left and right sides of the mounting bracket. Drywall Mounting Mounting hardware is provided with the touch screen for drywall installations without an electrical box. Using this hardware will ensure that the bracket is completely flush with the touch screen to provide maximum magnetic force. To install the mounting bracket into drywall: 1. Using the inside of the mounting bracket as a template, cut a 2–1/8 x 3-5/8 in. (54 x 92 mm) hole into the drywall. Ensure the template is level prior to cutting the hole. 2. Align the mounting bracket with the cutout and ensure it is level. 3. Use one of the anchors to make a center mark in the drywall through the four 2-gang openings in the template. Refer to the image below for the required mounting holes. 4. Screw the four anchors into the drywall using the center marks as a reference. 5. Attach the mounting bracket to the anchors using the four 6-AB x 1 in. screws as shown in the image below. 4 TSW-570, TSW-770, and TSW-1070 Quick Start 5 in., 7 in., and 10.1 in. Wall Mount Touch Screens

(Optional) The included security bracket may be attached to the touch screen to prevent unauthorized removal after installation. The security bracket snaps into place behind the mounting bracket so that the touch screen cannot be removed without using the included release key. Use the two M2 x 4 mm screws to attach the security bracket to the touch screen rear housing as shown in the following illustration. To remove the touch screen after installation, use the included release key to push down on the security bracket release tabs as shown in the following illustration while gently pulling the touch screen away from the mounting bracket. 5 TSW-570, TSW-770, and TSW-1070 Quick Start 5 in., 7 in., and 10.1 in. Wall Mount Touch Screens

Route all necessary cables through the rear of the mounting bracket, and then make connections to the side of the touch screen rear housing. Observe the following when connecting the touch screen: l Power and data connection is provided to the touch screen by a single Ethernet cable. A Crestron PoE (Power over Ethernet) power supply, such as the PWE-4803RU, or a PoE-capable network switch is recommended (neither included). l The USB ports are used to connect compatible Crestron LED accessories to the touch screen. NOTE: The TSW-770 may use either PoE or PoE+ to supply power to compatible LED accessories over USB; the TSW-1070 requires at minimum PoE+ to supply power to LED accessories over USB. l Apply power after all connections have been made. Mount the Touch Screen After all connections have been made, push the touch screen gently into the mounting bracket so that its rear housing is secured within the center opening of the mounting bracket. If the touch screen is not level after installation, pull it out of the mounting bracket and loosen the screws holding the bracket into place. This procedure allows the mounting bracket to be rotated slightly. Once the mounting bracket has been repositioned, retighten the screws, reinstall the touch screen into the bracket, and ensure that the touch screen is now level. NOTE: To clean or disinfect a touch screen display, use a soft, clean, damp (not wet) cloth with any commercially available non-ammonia glass cleaner or disinfectant cleaner. Bezels do not provide a complete watertight seal, so apply cleaning solution to the cloth rather than the surface of the touch screen. Wipe the touch screen clean and avoid ingress of moisture beneath the bezels. 6 TSW-570, TSW-770, and TSW-1070 Quick Start 5 in., 7 in., and 10.1 in. Wall Mount Touch Screens

When power is applied for the first time, the following screen is displayed. The touch screen may take up to two minutes to boot. Touch the screen to display the main Setup screen (TSW-1070 shown). Device settings for the touch screen may be configured using the built-in setup screens or the web configuration interface. For more information on configuring the touch screen, refer to the TSW-570, TSW-770, and TSW-1070 Product Manual. Access the Device Setup Screens To access the built-in setup screens, place five fingers on the display and hold for 15 seconds. Use the setup screens to configure various settings for the touch screen, including Ethernet setup, IP table setup, audio setup, display setup, standby timeout, application selection, Wi-Fi network setup, diagnostics, the Bluetooth® beacon, and the virtual toolbar (model dependent). 7 TSW-570, TSW-770, and TSW-1070 Quick Start 5 in., 7 in., and 10.1 in. Wall Mount Touch Screens

The touch screen provides a web configuration interface that is used to view and configure various touch screen settings and to select an application. The interface can be accessed using the touch screen IP address or the XiO Cloud® service. Touch Screen IP Address To access the web configuration interface using the touch screen IP address: 1. Ensure that the touch screen is connected to the network. 2. Use the Device Discovery tool in Crestron Toolbox™software to discover the touch screen and its IP address on the network. 3. Enter the touch screen IP address into a web browser. XiO Cloud Service The XiO Cloud® service allows supported devices across an enterprise to be managed and configured from one central and secure location in the cloud. Supported Crestron® devices are configured to connect to the service out of the box. Use of the service requires a registered XiO Cloud account. To register for an XiO Cloud account, refer to www.crestron.com/Support/Tools/Licensing-Registration/XiO-Cloud- Registration-Room-Licenses. NOTE: The device may be disconnected from the XiO Cloud service by navigating to the Cloud Services tab in Crestron Toolbox™ software (Functions > Device Info > Cloud Services). For details, refer to the Crestron Toolbox help file. To connect the device to the XiO Cloud service: 1. Record the MAC address and serial number that are labeled on the shipping box or the device. The MAC address and serial number are required to add the device to the XiO Cloud service. NOTE: If the device has multiple MAC addresses, use the MAC address that is providing the primary connection back to the network. For most devices, the Ethernet MAC address should be used. However, if your device is connecting to the network over a different protocol (such as Wi-Fi® communications), use the MAC address for that protocol instead. 2. Log in to your XiO Cloud account at portal.crestron.io. 3. Claim the device to the XiO Cloud service as described in the XiO Cloud User Guide. Select the device from the cloud interface to view its status and settings. The device may now also be managed and assigned to a group or room. For more information, refer to the XiO Cloud User Guide. NOTE: For XiO Cloud accounts with room-based licenses, the device must be added to a licensed room before its status and settings can be viewed. Set the Time Zone The time zone must be set on the touch screen if it will not be paired with a control system IP table. To set the time zone: 1. Access the web configuration interface using either the touch screen IP address or the XiO Cloud service. 2. Select the Settings tab. 3. Navigate to System Setup > Time/Date. 4. Select the time zone where the touch screen will be used from the Time Zone drop-down menu. 5. Click Save Changes on the top right of the screen. 8 TSW-570, TSW-770, and TSW-1070 Quick Start 5 in., 7 in., and 10.1 in. Wall Mount Touch Screens

The first time the web configuration interface is accessed, a dialog box is displayed asking the user to create an admin account. A similar message is displayed when connecting to the device in Crestron Toolbox software if an admin account has not already been created. To create an admin account: 1. Enter a username and password for the admin account in the appropriate text fields. CAUTION: Do not lose the username and password for the admin account, as the device must be reset to factory settings to regain access. 2. Click OK. A dialog box is displayed stating that enabling authentication will restart the web session. 3. Click Yes to confirm and restart. The username and password created in step 1 must be entered to regain access to the web configuration interface. Select an Application The touch screen ships with various built-in applications. An application may be selected from the default project that ships with the touch screen. NOTE: Applications can be selected and configured from the device setup screens or from the web configuration interface at any time. For more information, refer to the TSW-570, TSW-770, and TSW-1070 Product Manual. To select a touch screen application: 1. Tap Touch Here to Enable a Specific Application on the device splash screen. Refer to the first image in Configure the Touch Screen. 2. Select the desired touch screen application from the Choose Application Below menu that is displayed. 9 TSW-570, TSW-770, and TSW-1070 Quick Start 5 in., 7 in., and 10.1 in. Wall Mount Touch Screens

for the selected application. If a custom user project will be used, tap User Project. Custom user projects can be uploaded using the web configuration interface or Crestron Toolbox software. Visit the Product Pages Scan the QR code to visit the product page. TSW-570 www.crestron.com/model/6510812 TSW-770 www.crestron.com/model/6510813 TSW-1070 www.crestron.com/model/6510814 Additional Information Original Instructions The U.S. English version of this document is the original instructions. All other languages are a translation of the original instructions. Regulatory Models: M201923001, M201923002, M201923003 Crestron product development software is licensed to Crestron dealers and Crestron Service Providers (CSPs) under a limited nonexclusive, nontransferable Software Development Tools License Agreement. Crestron product operating system software is licensed to Crestron dealers, CSPs, and end-users under a separate End-User License Agreement. Both of these Agreements can be found on the Crestron website at www.crestron.com/legal/software_license_agreement. The product warranty can be found at www.crestron.com/warranty. The specific patents that cover Crestron products are listed at www.crestron.com/legal/patents. Certain Crestron products contain open source software. For specific information, visit www.crestron.com/opensource. Crestron, the Crestron logo, Crestron Toolbox, Rava, Smart Graphics, and XiO Cloud are either trademarks or registered trademarks of Crestron Electronics, Inc. in the United States and/or other countries. Bluetooth is either a trademark or registered trademark of Bluetooth SIG, Inc. in the United States and/or other countries. Wi-Fi is either a trademark or registered trademark of Wi-Fi Alliance in the United States and/or other countries. Other trademarks, registered trademarks, and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Crestron disclaims any proprietary interest in the marks and names of others. Crestron is not responsible for errors in typography or photography. ©2021 Crestron Electronics, Inc. Doc ID 8552D 08/25/21 10 TSW-570, TSW-770, and TSW-1070 Quick Start 5 in., 7 in., and 10.1 in. Wall Mount Touch Screens