Andatech SOBERLIVE FRX Operation & User’s Manual

Facial Recognition Breathalyser with Temperature Screening User Manual Version 1.5. Updated December 2020.

An essential for workplaces, the Andatech​®​ Soberlive FRX is an all-in-one breathalyser, temperature scanner and facial recognition ID to screen employees and visitors before they even enter your premises. With the ability to be connected to any access control system, the Soberlive FRX can also automatically restrict access to those who are running a fever or are over your workplace policy's alcohol limit. The first line of defense to protect workplace safety, the Soberlive FRX saves valuable time, eliminates direct physical contact and reduces the need for extra manpower when it comes to temperature and alcohol screening. We hope you enjoy owning your Andatech​®​ Soberlive FRX breathalyser. If you have any questions regarding the unit or want to speak with us further, please visit andatech.com.au or call 1300 800 200 (between 9am and 5.30pm Monday to Friday). CONTENTS INTRODUCTION 2 CONTENTS 2 DEVICE FEATURES 4 LCD SCREEN 6 SPECIFICATIONS 7 DEVICE INSTALLATION 8 GUIDELINES 8 WALL-MOUNTING THE DEVICE 8 ANDALINK 9 SETUP INSTRUCTIONS / ANDALINK MANUAL 9 ADMIN SETUP 9 ANDALINK SYNC 9 FORCE SYNC 9 ABOUT TEMPERATURE CALIBRATION 10 TEMPERATURE CALIBRATION PROCEDURE 10 ADMIN TEMPERATURE CALIBRATION (ON DEVICE STARTUP) 10 INTERVAL TEMPERATURE CALIBRATION 10 MANUAL TEMPERATURE CALIBRATION 10 CALIBRATION OPERATORS 11 2

15 Recognition (Device screen will show ‘Blow’) 16 Temperature 18 Enrolment 20 Device Info 20 Record 21 Date & Time 22 Language 22 Voice 23 Customize 24 Printer 25 Temperature Calibration 25 Calibration interval 25 Manual calibration 26 Show alcohol test reading 26 TROUBLESHOOTING / WARNING DISPLAY 27 FACIAL RECOGNITION GUIDELINES 29 FAQs 29 BREATHALYSER DISCLAIMERS 30 MEASUREMENTS & CONDITIONS FOR ALCOHOL TESTING 31 LIABILITY FOR PROPER FUNCTION OR DAMAGE 31 WARRANTY 31 BREATHALYSER CALIBRATION & SERVICE 31 HOW TO REMOVE/REPLACE SENSOR FOR CALIBRATION 32 WARRANTY DETAILS 33 3

1 x Power Cable 1 x RS232 Cable 2 x Straw Adapters 5 x Sampling Cups 2 x Keys (unlock to connect to bracket) 2 x Screws 2 x Wall Plugs 4

0.00 - 0.40% BAC Display LCD screen Units of Measure BAC: %BAC, g/100mL, ‰, mg/100mL, g/L BrAC: mg/L, ug/100mL, mg/mL, mg%, mcg/L, g/210L Infrared Temperature Sensor Accuracy within ±0.3°C, < 1 second response rate Warm up time 30 - 60 seconds Camera 100W pixels Response time 5 seconds Connection Port USB Sample time 4 seconds of continuous blow Network WIFI, 4G (optional), Ethernet Recovery time 30 seconds after a positive test Calibration Unlimited tests, every 6 months Accuracy ±5% at 0 - 0.10% BrAC ±8% at 0.10 - 0.15% BrAC ±10% at >0.15% BrAC Ambient Conditions Operation: -10 to 50°C Storage: -20 to 50°C Humidity: 20% to 95%RH Memory (built-in) 10,000 registered faces, 2,000 test results Power supply AC 100-240V 50-60Hz, DC 12V 3A Andalink memory (cloud storage) 20,000 registered faces, 5,000 test results (upgrade options available) Weight 1243g Sensor Replaceable fuel cell sensor Dimensions 20cm x 22cm x 8.8cm Mouthpieces Replaceable sampling cup (passive testing) or straw adaptor (specific testing) Warranty 1 year

● Install the device in a location with sufficient lighting ● Do not use the facial recognition feature under a strong light. ● Do not expose the device to the sun for a prolonged period of time. ● Do not use in locations that are subject to high humidity. Excessive humidity may cause damage to the device's components. ● Do not install in locations with large temperature fluctuations throughout the day as this may affect temperature calibration and body temperature results. ● Choose an installation location that has a regular, room temperature - away from direct sunlight, excessive heat or cold air (e.g. directly facing an air conditioner). Excessively hot or cold temperatures may affect body temperature readings. ● Use our provided power adapter- connecting it to an improper power source may damage your equipment and lead to fire and/or damage. ● Keep the camera clean for optimum photos and facial recognition. ● Device should be installed facing directly forward with as little tilt or inclination as possible to ensure the best body temperature results. WALL-MOUNTING THE DEVICE To mount on the wall, use the appropriate screws (2) and wall anchors (2) for the type of wall material you are mounting the device to. Drill two holes on the wall (depth: 50mm, distance between: 34mm). Put the wall anchors inside the hole, and push the screw inside the wall anchors. Reserve around a 10mm gap from the wall, and fix the device into place, then hang the device. 7

management system. With Andalink, company and OH&S managers can register users and faces, as well as view, download, and manage reports for their employees' alcohol and temperature results. SETUP INSTRUCTIONS / ANDALINK MANUAL For instructions on how to set up your Andalink account for your Soberlive FRX, please visit andatech.com.au/andalink-manual​ ​to see the updated Andalink manual and log in with the credentials provided in the letter with your device during purchase. ADMIN SETUP Important​: Before operating the Soberlive FRX, please create at least one (1) staff that has the ​user role Admin​ for each location/device. By default, an Admin staff is required to conduct the Admin Temperature Calibration on the device during startup. You can disable this requirement or add a new Admin user on the device under ​Advanced Setting​. You can also add new Admin users online on Andalink (refer to Andalink manual above). ANDALINK SYNC Test results from the device are synced to Andalink immediately (as long as there is an active internet connection on the device). All other changes from Andalink to the device are synced every 10 minutes. FORCE SYNC To Force Sync the device with Andalink, connect a mouse to the device. Then click and hold the cursor on the version number (displayed on the bottom right of the device screen). The server (cloud) icon will start rotating and display a downward arrow icon to indicate that it is syncing. The Force Sync is complete when the icon stops rotating. The number beside the icon will be updated to show the updated number of registered faces synced from Andalink, and a pop-up message will appear in the Notification Area that the Force Sync is complete. 8

The Temperature Calibration is required to evaluate and adjust the precision and accuracy of the Soberlive FRX's temperature measurements. TEMPERATURE CALIBRATION PROCEDURE To perform a Temperature Calibration, a calibration operator stands in front of the Soberlive FRX and faces the camera. The device will then take their temperature and use that as the guideline for 'normal body temperature'. Note: It is recommended that the calibration operator first check their body temperature (e.g. with a separate accurate, reliable handheld thermometer) to make sure that it is normal ​(within 36~36.5°C) ​before performing the Temperature Calibration. ADMIN TEMPERATURE CALIBRATION (ON DEVICE STARTUP) Each time the device is switched on, it takes 10 minutes to warm up and will then require a Temperature Calibration. This can only be performed by an Admin user or by any user (if enabled under Advanced Settings). Note: The device will auto-restart daily at 4AM (device time) by default - this setting can be changed in Device Settings. Any software updates are done automatically during restart as long as your device is connected to the internet. INTERVAL TEMPERATURE CALIBRATION During normal operation, the device will also require a Temperature Calibration at regular intervals (recommended / default setting: 60 minutes) When the device requires Temperature Calibration, the Thermal Imaging Display will turn completely orange and the Notification Box will show 'Please contact calibration operator' if anyone attempts to take a test. A normal test cannot be taken until a calibration operator performs the Temperature Calibration. MANUAL TEMPERATURE CALIBRATION If a temperature calibration is needed outside of its regular interval period (e.g. temperatures seem too high or too low, or is measuring inconsistently), a manual temperature calibration can be performed. 9

Calibration and click on 'Start Manual Calibration'. Then, follow the steps under 'Temperature Calibration Procedure'. CALIBRATION OPERATORS By default, only a user with an Admin role (set in Andalink) can conduct the Interval and Manual Temperature Calibration. The calibration operator for these can be changed to a non-Admin (any user) under Advanced Settings (Temperature) by un-ticking the checkbox for 'Temperature calibration by operator only'. The calibration operator for Admin Temperature Calibration (on device startup) can also be changed to any user under Advanced Settings (Temperature). Refer to Advanced Settings (Temperature) for more information. 10

temperature range will limit condensation from a user’s breath to ensure an accurate reading from a user’s breath sample. 2. It is recommended that the user does not consume anything for 20 minutes before the breath test. Following this procedure will eliminate possible misreadings from mouth alcohol and food. 3. The device can be used with either a sampling cup or a straw adapter and regular drinking straws (not provided). Set the alcohol test type to either Quick Test Mode or Standard Test Mode under Advanced Settings (Blow) and install either the sampling cup or straw adapter onto the device before using. a. The sampling cup is recommended for Quick Test Mode. The sampling cup should be cleaned with a non-alcohol disinfectant and wiped dry between each test to prevent cross contamination or alcohol residue from affecting the next reading. b. The straw adaptor is recommended for Standard Test Mode. Users should be provided with individually wrapped regular drinking straws (not provided) to take a test. Each user should use a new straw for each test and dispose of the used straw hygienically after testing. 4. After switching on the device, allow 10 minutes for the device to warm up before performing the Admin Temperature Calibration. 11

1. 'Face camera. Keep face inside the frame' Stand in front of the device, face the camera and position face within the Facial Recognition Frame shown on the LCD display. 2. Device will analyse the results and display them in the Notification Area. a. If the temperature reading is above the Body Temperature Limit, an alert will sound and the test procedure ends. b. If the temperature reading is below the Body Temperature Limit, the test will proceed to the next step. Note: Body Temperature Limit is set under Advanced Settings. 3. Device will then prompt the user to take an alcohol breath test. Follow the instructions in the Notification Area: 4. Device will analyse the results and display them in the Notification Area along with a voice alert (if enabled) as “Pass/Fail” “Name/Visitor” “Body temperature” “Alcohol reading” . Note: Pass/Fail alcohol limit is 0.00 by default and cannot be changed. Any result over 0.00 will be a 'Fail'. 5. Results are synced to Andalink immediately after each test (if device is connected to the internet). 6. A new user can take another test by repeating from Step 1. Note: Check ‘Test Delay’ under Advanced Settings menu for the time delay before the next test can be taken. 12 'Please Blow' Quick test mode​ - Blow fast and hard into the sampling cup from a distance of 3-5 cm without touching the sampling cup Standard test mode​ - Insert a drinking straw into the straw adaptor and blow slow and steadily into the straw 'Blowing' (only displays during standard test mode) Continue blowing into the straw 'Blow completed. Please Wait' Stop blowing and wait for the results

mouse into the device and long press (click + hold) the icon on the bottom left of the screen. Calibration Access is restricted to authorised calibration centres only. Network There are 3 methods of connection: Ethernet, Wifi, and 4G (additional module) Click on any method of network connection to activate or deactivate it. Once a network preference has been selected and activated, the corresponding icon will turn blue. 13 Ethernet Plug in ethernet cable to connect to the network automatically. Wifi Select SSID and input password to connect to WIFI network. 4G With the device turned off, insert SIM card into the SIM slot. Then, turn the device on.

Setting menu for Recognition, Temperature and Enrollment. Alcohol Test Percentage Set the percentage of registered users to randomly test for alcohol. or example: When this is set to 100%, all registered users will be tested for their alcohol reading. If this is set to 50%, then 50% of all registered users will be randomly tested for an alcohol reading. 14

● Disable Alcohol Test - ​Tick this to disable alcohol testing on the device. Untick to enable alcohol testing on the device. ● Quick test mode​ - Tick this for fast testing using a sampling cup. Only a short breath sample is required to get a result. The provided sampling cup is recommended for use with this mode. ● Standard test mode​ - Tick this for more accurate alcohol testing. A longer breath sample is required to get a result. The provided straw adaptor is recommended for use with this mode, and users should be provided with clean, regular drinking straws (not provided) for individual testing. ○ Min.blow time(s) ■ Set the minimum blow time required for sampling (from 3.0s and above). ■ Applicable only for Standard test mode. Note: In both Quick and Standard test modes, the alcohol test readings will be shown (e.g. 0.02%BAC) unless this setting is disabled under 'Show alcohol test reading' in the Settings menu. ● Tail Sampling Read the FAQs section for an explanation of Tail Sampling. ○ Tick to enable taking the test sample only from the last few seconds of the blow. ○ Untick to disable tail sampling. ● Blank Test ○ Tick to enable an air blank test before each new test. The device does this to ensure the mouthpiece and sensor are clear of alcohol from any previous tests that may affect the next reading results. ○ Untick to disable blank test. ● Pass Limit ○ Set the pass limit for the alcohol test result on this device. Any test result above this set limit will be recorded as a “FAIL” in the device and Andalink. ○ Important: Please ensure that the limit is set the same in Andalink (see KB article: Ensure set alcohol / temperature limits are the same in Andalink and device​) 15

○ Tick to enforce all users to wear a mask. If a user is detected as not wearing a mask, device will notify 'PLEASE WEAR A MASK' and sound an alert. Users cannot take a test unless a mask is detected. ■ Note: If Mask Detection is enabled, the setting 'Visitors Allowed' must also be enabled as the device cannot conduct any facial recognition on registered staff wearing masks. ○ Untick to disable mask detection. ● Visitors Allowed ​- ○ Tick this to enable non-registered users (visitors) to use the device. ■ Device will display the user ID as 'Visitor'. ■ Andalink will store visitor's picture and test results. User ID will be recorded as 'Guest Mode: User not registered'. ■ Registered users will be able to use the device as normal (user's name will be recorded). ○ Untick this to allow only registered users to use the device. ■ If a non-registered user uses the device when visitors are not allowed, it will display “FAIL” and the visitor cannot take a test on the device. ● Without Recognition ○ Untick this to enable the device's facial recognition feature (default setting). ○ Tick this to disable the device's facial recognition feature under one of the modes below: ■ Controlled Mode​ - Allows an external controller (e.g. external card reader) to control the device. In this case, special software may be used, e.g. to read the card first before the alcohol test, etc. Please contact us for information. ■ Master Mode -​ Disable facial recognition for all users. Registered and non-registered users can use the device but all users will be identified as 'Visitor' on the device or 'Guest' in Andalink test records. ● Turn off calibration alarm ○ Untick this to get notified when the breathalyser sensor is due for calibration. ○ Tick this to disable the notification when the breathalyser sensor is due for calibration. 16

to save the settings. Temperature ● Body Temperature​ - ○ Tick to enable temperature scanning for all users ○ Untick to disable temperature scanning completely ● Body Temperature Scale ​- ○ Tick to select either °C or °F for body temperature reading. ● No body temperature limit​ - ○ Tick to disable all temperature alerts. ■ Temperature pass limit is 0 by default (all temperature readings will be 'Pass') ○ Untick to set a body temperature limit and alert sound: ■ Body temperature limit ​- Set a body temperature limit (e.g. 38.0). Any detected body temperature above this set limit will sound an alert. ■ Important: Please ensure that the limit is set the same in Andalink (see KB article: ​Ensure set alcohol / temperature limits are the same in Andalink and device​) ● Do not display temperature reading ​- ○ Tick to hide the temperature reading when temperature is scanned. ○ Untick to show the temperature reading (e.g. 37.0°C) when temperature is scanned. ● Locked after startup for 10 mins before calibration ○ Tick to lock the device for 10 minutes after device startup. No test or Temperature Calibration can be performed during this time. ○ Untick to leave the device unlocked and allow testing and Temperature Calibration after device startup. ● Manual temperature calibration by operator only​ - Controls the calibration operator setting for Manual Temperature Calibration (under 'Temperature Calibration' in Settings menu). 17

setting). ○ Untick to allow anyone to perform the Manual Temperature Calibration. ● Calibration by first measurement result ​and ​Startup calibration only​ - Controls the settings for Interval Temperature Calibration. After making changes, click to save the settings. 18 Only Admin Calibration Operators can conduct Interval Temperature Calibration Anyone can conduct Interval Temperature Calibration Anyone can conduct Interval Temperature Calibration but only during device Startup

for temperature calibration, into the device or Andalink. ● Connect an external keyboard to the device ● Enter the staff’s details into the system. All fields are required (Staff ID or Username, Position, First and Last Names, and Role). ● Click on the ‘Server Enroll’ button to submit the enrolment details. ● Position the registered staff’s face in the device camera so that it fills the green frame on the screen. Please follow the Facial Recognition Guidelines mentioned in this manual. ● Once successfully enrolled, the device will display ‘Enrolment successful’. ● The device will sync the new user’s details to Andalink during the next sync (about 10 minutes). Alternatively, force sync the device to Andalink by long clicking the version number (displayed on the bottom right of the device screen). Device Info Shows the Device Information, including software version number, serial numbers, last and next calibration dates, total numbers of tests, total number of remaining tests and location. 19

Click on to scroll or to search for a record. Click on a record to view details of the test record. Click on to print the test record (compatible printer must be connected) or click to return to view test records. 20

Set the device date and time here. Language Set device language preferences here. Select the preferred language from the drop down menu then click to save. 21

Voice recorded alerts Controls the voice recorded alerts such as 'Visitor / Temperature Reading / Pass'. Drag the red dot on the bar to adjust the volume level. To mute or disable all voice alerts on the device, click on the icon. The icon will change to when muted/disabled. Click it again to unmute or enable voice alerts. Sound alerts Controls the sound alerts (alarm sounds when temperature is high etc.). Click on the drop down arrow to change the volume level. To mute or disable all sound alerts on the device, click on the icon. The icon will change to when muted/disabled. Click it again to unmute or re-enable sound alerts. After making changes, click to save the settings. Note: The Temperature Calibration alarm sound is controlled under ​Advanced Settings > Test Delay 22

Tick the checkbox for 'Customize' and follow the instructions on the screen to upload the files. Boot Animation Video​ - Save the file name as 'StartVideo.mp4' (resolution 800x1280, 10 seconds) Background Image​ - Save the file name as 'Background.jpg' (resolution 800x1280) Load the files to a USB drive's root directory, insert into the device USB slot, then click on Download to Device. After making changes, click to save the settings. 23

after each test. Tick the checkboxes to select the applicable settings for the printer. After making changes, click to save the settings. Note: The printer is an optional accessory and not included with the device. Contact Andatech for purchase options. Temperature Calibration Please read 'About Temperature Calibration' for more information. Calibration interval By default, the device will require a Temperature Calibration every 60 minutes. This is the recommended interval. Although not advisable, you can select a different temperature calibration interval from the drop down menu. After changing the interval, click on the 'Start manual calibration' button to save the new calibration interval setting and conduct a manual temperature calibration. A calibration operator needs to be physically present to conduct the temperature calibration on the device. Refer to 'Temperature Calibration Procedure' for instructions. 24

too high or too low, or is measuring inconsistently), a manual temperature calibration can be performed. To do this, just click on the 'Start manual calibration' button. A calibration operator needs to be physically present to conduct the temperature calibration on the device. Refer to 'Temperature Calibration Procedure' for instructions. Show alcohol test reading Tick to display the Quick and Standard alcohol test results in numerical digits (default setting) e.g. '0.02%BAC'. Untick to display alcohol test results as Pass or Fail only. This setting will apply to test results recorded both on the device and in Andalink. Note: The Pass limit is 0.00 by default and cannot be changed. Any alcohol reading over 0.00 will be considered a Fail and sound an alert. 25

26 Issue / Warning Display Possible Cause(s) Solution(s) Blow interrupt, please blow User stopped blowing or did not blow hard enough. Please try blowing into the sampling hole again using a strong, steady breath until the screen displays 'Blow completed. Please Wait'. Alcohol test failed A user's face was recognised and the Soberlive FRX was ready to take a test, but the user failed to provide a sample. Face the Soberlive FRX camera again to take a test. Fail! User is not registered as staff and ‘Visitors Allowed’ is disabled. Register user as staff in Andalink or enable ‘Visitors Allowed’ under ‘Advanced Settings (Blow)’. Please contact calibration operator and/or Thermal Imaging Display is orange The device requires Temperature Calibration. Perform a temperature calibration following the instructions under ‘Temperature Calibration Procedure’. Body Temperature: XX.X°C Fail! The detected body temperature was higher than the set limit. Check and change the body temperature limit (e.g. 38.0°C) under ‘Advanced Settings (Temperature)’ if it is too low. Body Temperature is too high (e.g. 38.0°C) but the user passed No Body Temperature Limit was set (default limit is 0°C - any temperature will Pass) or was set too low (e.g. 32.0°C). Go to Advanced Settings (Temperature)’ and set a body temperature limit (e.g. 37.5°C). Device not recognising or detecting user or face correctly User’s face is not within the Facial Recognition Frame. Position user so that face is within the Facial Recognition Frame. User is not following Facial Recognition Guidelines. Ensure users are following Facial Recognition Guidelines. Also, ensure that the user's photo in Andalink is following Facial Recognition Guidelines. User is not registered in Andalink or device. Register the user in Andalink or device.

Andalink but not yet synced to the device. Ensure the device is connected to the internet. Wait 10 minutes or Force Sync to sync user to device. User is not registered and Visitors Mode is disabled. Register user or enable Visitors Mode under ‘Advanced Settings (Blow)’. Mask Detection is enabled but ‘Visitors Allowed’ is disabled. Either disable ‘Mask Detection’ or enable both ‘Mask Detection and ‘Visitors Allowed’ under ‘Advanced Settings (Blow)’. Users are being detected as Visitor / Guest although already registered as staff in Andalink User was recently registered in Andalink but not yet synced to device. Ensure device is connected to the internet. Wait 10 minutes or Force Sync to sync user to device. Facial Recognition was disabled. Untick the ‘Without Recognition’ setting under ‘Advanced Settings (Blow)’ to enable Facial Recognition feature. Mask Detection is enabled. Disable Mask Detection under ‘Advanced Settings (Blow)’. Device is not responding or the display screen is frozen Device requires a restart Restart the device. Temperature readings are highly inaccurate or inconsistent Device installation did not follow guidelines. Ensure device installation follows guidelines under ‘Device Installation’, including: - Device is not tilting too much upwards or downwards - Room does not have large temperature fluctuations or is constantly too hot or too cold - Heater or air conditioner is not close or blowing directly onto device Perform a Manual Temperature Calibration. Ensure that the calibration operator has a normal body temperature (e.g. 36~36.5°C). Room temperature has large temperature fluctuations. Temperature calibration performed incorrectly. Temperature calibration performed when the environment was too hot or too cold. Calibration operator did not have normal body temperature.

No, this cannot be done on the device or in Andalink by any user (including by Admins or Managers). 2. How instant are the Soberlive FRX's test results, changes and updates synced to Andalink? They sync automatically every 10 minutes. You can do a Force Synchronisation to sync it instantly. 3. What will happen if the Wi-Fi or internet is down in my location? The Soberlive FRX will continue to operate and save test results offline. Once it is connected to the internet or Wi-Fi network again, it will sync the results to the Andalink. 4. What is tail sampling and when should I enable or disable it? Tail sampling takes the breath sample from the end of the blow. This is common in evidential testing devices to make sure that the breath sample is a deep lung sample to provide an accurate alcohol test result. If you have enabled Standard Test mode and have users providing the breath sample using a straw, you can enable Tail Sampling to get a more accurate alcohol test result. However, if you are using the Soberlive FRX as a screening device and just need a pass or fail result (Quick Test mode and using a sampling cup), then you can disable Tail Sampling. BREATHALYSER DISCLAIMERS ● This product must be used strictly in accordance with the instructions in this manual. ● This product is intended to provide the user with an indication of alcohol on the breath. However, neither the manufacturer nor the supplier gives any warranty (express or implied) that the product can give any indication of blood alcohol level. ● A person's BAC (Blood Alcohol Concentration) can only be accurately measured by the administration of a blood test. This product only measures breath alcohol content which, in turn, only gives an approximate indication of blood alcohol concentration. ● In these circumstances the user of this product should not rely on the information provided thereby as an accurate indication of their blood alcohol concentration or of their level of intoxication or of their fitness to drive and in particular should not take any action in reliance on such information as the product can provide no more than an indication of alcohol on the breath. ● If the user of this product makes any decision or takes any action based on the use of the product such decision or such action shall be at the sole risk of the user and neither the manufacturer nor the supplier assumes any responsibility for such decision or action. ● In particular, neither the manufacturer nor the supplier shall be in any way liable if the user of the product asserts that the product led them to believe they were fit to operate a motor vehicle and are subsequently found not to be so fit. 29

● Use a clean sampling cup or straw for each test. Sampling cups should be replaced after each positive BAC test result or when it is dirty. ● Do not allow samples containing smoke, tobacco or other chemical products to enter the unit, as damage to the fuel cell can occur. Cigarette smoke may also increase the blood alcohol concentration value displayed. Allow one minute after smoking before testing. ● There must be an interval of at least 15 minutes after alcohol consumption as alcohol residue in the mouth may give a false reading. Such residue may also be left by aromatic drinks, mouthwash, medicines and drops, as well as by belching and vomiting. Rinsing your mouth with water or non-alcoholic drinks does not substitute for an interval. ● A person's blood alcohol concentration (BAC) can continue to rise for up to 2 hours after drinking alcohol. If a result is close to the designated BAC, it is recommended to wait and retest after 20 minutes. ● It can take 10 hours or more for a person's BAC to return to zero after a high BAC has been reached. A further test should be carried out later in the day or the following morning. LIABILITY FOR PROPER FUNCTION OR DAMAGE The liability for proper functioning of the instrument is irrevocably transferred to the owner or operator in the event the instrument is serviced or repaired by personnel not employed or authorised by Andatech. In such an event, the warranty will be void. 30 WARRANTY The manufacturer warrants for 1 year from the date of purchase, the product to be free from defects in workmanship or material (excluding recalibration) under normal use. The manufacturer’s obligation under this warranty is limited to replacing, adjusting or repairing the unit if returned along with proof of purchase. This warranty is void if the unit has been tampered with, damaged or abused in any way. Visit ​my.andatech.com.au​ to register your warranty online and receive calibration reminders. BREATHALYSER CALIBRATION & SERVICE Andatech recommends the Andatech​®​ Soberlive FRX to be calibrated every 6 months. The Soberlive FRX cannot be used to take a test once it has passed its calibration due date. To register your product warranty, receive calibration reminders and book in a calibration, please go to ​my.andatech.com.au​ or contact: Andatech Hotline: ​1300 800 200 Website:​ www.andatech.com.au

The Soberlive FRX has a replaceable sensor that can be removed and returned for the calibration service without sending the whole device back. A new sensor can then be replaced into the device easily. Follow the instructions below: 31

Congratulations on your purchase! It is our aim to provide you with quality products that you can trust. Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or a refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. The Guarantee The product is guaranteed to be free from defects in workmanship and parts for a period of 12 months from the date of purchase for domestic use and 3 months for commercial use. Defects that occur within this warranty period, under normal use and care, will be repaired, replaced or refunded at our discretion, solely at our option with no charge for parts and labour. The benefits conferred by this warranty are in addition to all rights and remedies in respect of the product that the consumer has under the Trade Practices Act and similar state laws. Proof of Purchase This warranty is valid for the original purchase and is not transferable. Please keep your purchase docket or receipt as proof of purchase and as proof of date on which the purchase was made. The purchase docket (or a copy) or receipt must be presented with the warranty when making a claim under this warranty. Service during the Warranty Period To claim for warranty, contact us on 1300 800 200 or ​[email protected]​ to get an RA# (Return Authorisation Number). Ensure that the RA# is clearly stated on the outside of the packaging and that the product is properly packaged so that no damage occurs to the product during transit. Shipping of the product back to us for warranty will be at our cost. A product return without the RA# or proof of purchase will not be accepted. Extent of Warranty This warranty is limited to defects in workmanship or parts. All defective products or parts will be repaired or replaced. This warranty does not cover manuals and packaging. Normal Wear and Tear This warranty does not cover normal wear and tear to the product or parts. Exclusions This warranty does not cover: ● Calibration costs ● Any defect caused by an accident, misuse, abuse, improper operation, lack of reasonable care, unauthorised modification, loss of parts, tampering or attempted repair by a person not authorised by the distributor. ● Any product that has been damaged by a lightning strike either directly or indirectly or a main power surge or liquid ingress. ● The product if it is located outside of Australia. ● Any damage caused by improper power input or improper cable connection. Andatech Pty. Ltd. PO Box 3038, Nunawading VIC 3131, Australia. Phone: 1300 800 200 Fax: 1300 883 802 Email: ​[email protected] 32