Philips E Series Operation & User’s Manual

20 Troubleshooting & FAQs 24

1. Important........................................ 1 1.1 Safety precautions and maintenance................................... 1 1.2 Notational Descriptions.............. 3 1.3 Disposal of product and packing material............................................ 4 2. Setting up the monitor................ 5 2.1 Installation...................................... 5 2.2 Operating the monitor..................7 2.3 Remove the Base Assembly for VESA Mounting.............................9 2.4 MultiView.......................................10 3. Image Optimization.................... 13 3.1 SmartImage...................................13 3.2 SmartContrast...............................14 4. AMD FreeSyncTM................................................ 15 5. Technical Specifications............16 5.1 Resolution & Preset Modes......19 6. Power Management..................20 7. Customer care and warranty.... 21 7.1 Philips’ Flat Panel Monitors Pixel Defect Policy.......................21 7.2 Customer Care & Warranty.......24 8. Troubleshooting & FAQs.......... 25 8.1 Troubleshooting..........................25 8.2 General FAQs...............................26

for anyone who uses the Philips monitor. Take time to read this user's manual before you use your monitor. It contains important information and notes regarding the operation of your monitor. The Philips guarantee applies provided the product is handled properly for its intended use, in accordance with its operating instructions and upon presentation of the original invoice or cash receipt, indicating the date of purchase, dealer’s name and model and production number of the product. 1.1 Safety precautions and maintenance Warnings Use of controls, adjustments or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards and/or mechanical hazards. Read and follow these instructions when connecting and using your computer monitor. Operation • Please Keep the monitor out of direct sunlight, very strong bright lights and away from any other heat source. Lengthy exposure to this type of environment may result in discoloration and damage to the monitor. • Remove any object that could fall into ventilation holes or prevent proper cooling of the monitor’s electronics. • Do not block the ventilation holes on the cabinet. • When positioning the monitor, make sure the power plug and outlet are easily accessible. • If turning off the monitor by detaching the power cable or DC power cord, wait for 6 seconds before attaching the power cable or DC power cord for normal operation. • Please use approved power cord provided by Philips all the time. If your power cord is missing, please contact with your local service center. (Please refer to Service contact information listed in Important information manual.) • Operate under the specified power supply. Be sure to operate the monitor only with the specified power supply. Use of an incorrect voltage will cause malfunction and may cause fire or electric shock. • Do not disassemble the AC adapter. Disassembling the AC adapter may expose you to the danger of fire or electric shock. • Protect the cable. Do not pull or bend the power cable and signal cable. Do not place the monitor or any other heavy objects on the cables, if damaged, the cables may cause fire or electric shock. • Do not subject the monitor to severe vibration or high impact conditions during operation. • To avoid potential damage, for example the panel peeling from the bezel, ensure that the monitor does not tilt downward by more than -5 degrees. If the -5 degree downward tilt angle maximum is exceeded, the monitor damage will not be covered under warranty. • Do not knock or drop the monitor during operation or transportation.

cause eye discomfort, it’s better to take shorter breaks more often at your workstation than longer breaks and less often; for example a 5-10 minute break after 50-60-minute continuous screen use is likely to be better than a 15-minute break every two hours. Try to keep your eyes from eye strain while using the screen for a constant period of time by : • Looking at something varying distances after a long period focusing on the screen. • Conscious Blinking often while you work. • Gently closing and rolling your eyes to relax. • Reposition your screen to ap- propriate height and angle ac- cording to your height. • Adjusting the brightness and contrast to appropriate level. • Adjusting the environment light- ing similar to that of your screen brightness, avoid the fluorescent lighting, and surfaces that don’t reflect too much light. • Seeing a doctor if your symp- toms. Maintenance • To protect your monitor from possible damage, do not put excessive pressure on the LCD panel. When moving your monitor, grasp the frame to lift; do not lift the monitor by placing your hand or fingers on the LCD panel. • Unplug the monitor if you are not going to use it for an extensive period of time. • Unplug the monitor if you need to clean it with a slightly damp cloth. The screen may be wiped with a dry cloth when the power is off. However, never use organic solvent, such as, alcohol, or ammonia-based liquids to clean your monitor. • To avoid the risk of shock or permanent damage to the set, do not expose the monitor to dust, rain, water, or excessive moisture environment. • If your monitor gets wet, wipe it with dry cloth as soon as possible. • If foreign substance or water gets in your monitor, please turn the power off immediately and disconnect the power cord. Then, remove the foreign substance or water, and send it to the maintenance center. • Do not store or use the monitor in locations exposed to heat, direct sunlight or extreme cold. • In order to maintain the best performance of your monitor and use it for a longer lifetime, please use the monitor in a location that falls within the following temperature and humidity ranges. • Temperature: 0-40°C 32-104°F • Humidity: 20-80% RH Important information for Burn-in/ Ghost image • Always activate a moving screen saver program when you leave your monitor unattended. Always activate a periodic screen refresh application if your monitor will display unchanging static content. Uninterrupted display of still or static images over an extended period may cause “burn in”, also known as “after-imaging” or “ghost imaging”, on your screen. • “Burn-in”, “after-imaging”, or “ghost imaging” is a well-known

technology. In most cases, the “burned in” or “after-imaging” or “ghost imaging” will disappear gradually over a period of time after the power has been switched off. Warning Failure to activate a screen saver, or a periodic screen refresh application may result in severe “burn-in” or “after- image” or “ghost image” symptoms that will not disappear and cannot be repaired. The damage mentioned above is not covered under your warranty. Service • The casing cover should be opened only by qualified service personnel. • If there is any need for any document for repair or integration, please contact with your local service center. (Please refer to Service contact information listed in Important information manual.) • For transportation information, please refer to “Technical Specifications”. • Do not leave your monitor in a car/ trunk under direct sun light. Note Consult a service technician if the monitor does not operate normally, or you are not sure what procedure to take when the operating instructions given in this manual have been followed. 1.2 Notational Descriptions The following subsections describe notational conventions used in this document. Notes, Cautions and Warnings Throughout this guide, blocks of text may be accompanied by an icon and printed in bold or italic type. These blocks contain notes, cautions or warnings. They are used as follows: Note This icon indicates important information and tips that help you make better use of your computer system. Caution This icon indicates information that tells you how to avoid either potential damage to hardware or loss of data. Warning This icon indicates the potential for bodily harm and tells you how to avoid the problem. Some warnings may appear in alternate formats and may not be accompanied by an icon. In such cases, the specific presentation of the warning is mandated by the relevant regulatory authority.