youview TalkTalk Manual 

cables Grey Ethernet cable Welcome You are now just minutes away from never missing great TV again. This simple step-by-step guide will help you set things up so you can start watching YouView in no time. YouView box Power cable Remote control Remote control batteries HDMI cable SCART cable Aerial cable Router update CD User guide What’s in the box If you ordered Powerline Adapters If you HAVEN’T ordered Powerline Adapters OR

your YouView box: Get your router ready for TV 2 Set up YouView 12 Access the TalkTalk Player 14 Getting help 16 Connect the box and cables WITHOUT Powerline Adapters WITH Powerline Adapters 4 8 OR

internet and now it will also bring great new TV entertainment into your home through your YouView box. First, you’ll need to ensure your router is set up to receive the full range of channels. If you have been sent a new router you’ll need to set this up first using the router set-up guide that accompanied it and make sure that your router is connected to the internet before you start. If you don’t have a new router, you’ll need to update your current router by following the instructions opposite. Please note the CD and download will only work on a PC and will not currently work on MACs or Tablets. Get your router ready for TV 2

Go to talktalk.co.uk/routerupdate and click on the button Download now. The download will not work on MACs or Tablets. Use the CD to update your router • First, make sure you are connected to the internet either wirelessly or by using a yellow Ethernet cable. Put the CD into a PC – the CD will not work on MACs or Tablets. • Then simply follow the instructions screen by screen: First you’ll see this Welcome screen… When you see this screen your router is ready to receive the full range of TV entertainment. 3

using the grey Ethernet cable • Connect one end of the Ethernet cable into one of the yellow sockets on your router where it says LAN. • Connect the other end into the socket on your YouView box where it says ETHERNET. YouView box Router Connect the box and cables WITHOUT Powerline Adapters 4 If you are using Powerline Adapters go straight to page 8 Grey Ethernet cable

• Connect one end of the SCART cable into your TV. • Connect the other end into the TV SCART socket on your YouView box. 2. Connect your TV to the YouView box using the HDMI cable • Connect one end of the HDMI cable into your TV. • Connect the other end into the HDMI socket on your YouView box. OR Check whether you have a socket at the back of your TV marked HDMI, otherwise you will need to use the SCART cable. 5 HDMI cable TV YouView box HDMI cable SCART cable

• Connect one end of the white aerial cable into your aerial wall socket. • Connect the other end into the socket on your YouView box where it says ANTENNA IN. 3. Connect the aerial to your YouView box using your existing aerial cable • Remove your existing aerial from your TV and connect it into the socket on your YouView box where it says ANTENNA IN. OR You’ll need an aerial to bring your Freeview channels into your YouView box. 6 Connect the box and cables WITHOUT Powerline Adapters YouView box White aerial cable If you are using Powerline Adapters go straight to page 8

• Connect one end of the black power supply cable into your YouView box. • Connect the other end into a power socket near your YouView box. • Switch on the YouView box at the back and at the front. Then switch on your TV. • When the middle light on your YouView box comes on, you are ready to set up YouView. 7 YouView box Power cable

8 YouView box Yellow Ethernet cable Router Yellow Ethernet cable Powerline Adapter 1. Connect your router to the YouView box using the two Powerline Adapters Connect one Powerline Adapter to your router • Connect one end of the yellow cable into the Powerline Adapter; connect the other end into one of the yellow sockets on your router where it says LAN. • Plug the Powerline Adapter into a power socket close to your router and press the button to switch it on. Connect the other Powerline to your YouView box • Connect one end of the yellow cable into the Powerline Adapter; connect the other end into the socket on your YouView box where it says LAN. • Plug the Powerline into a power socket close to your YouView box and press the button to switch it on. Please note that using extension cables will affect the performance of your Powerline Adapters. We recommend that you plug them directly into the wall. Powerline Adapter

will need to use the SCART cable. YouView box HDMI cable Using the SCART cable • Connect one end of the SCART cable into your TV. • Connect the other end into the TV SCART socket on your YouView box. 2. Connect your TV to the YouView box using the HDMI cable • Connect one end of the HDMI cable into your TV. • Connect the other end into the HDMI socket on your YouView box. OR HDMI cable SCART cable

• Connect one end of the white aerial cable into your aerial wall socket. • Connect the other end into the socket on your YouView box where it says ANTENNA IN. 3. Connect the aerial to your YouView box using your existing aerial cable • Remove your existing aerial from your TV and connect it into the socket on your YouView box where it says ANTENNA IN. OR Connect the box and cables WITH Powerline Adapters 10 YouView box White aerial cable You’ll need an aerial to bring your Freeview channels into your YouView box. Use the white aerial cable supplied if you don’t have an existing aerial cable.

• Connect one end of the black power supply cable into your YouView box. • Connect the other end into a power socket near your YouView box. • Switch on the YouView box at the back and at the front. Then switch on your TV. • When the middle light on your YouView box comes on, you are ready to set up YouView. YouView box Power cable

• Press the Source button on your existing TV remote. • Select HDMI if you used the HDMI cable, or AV if you used the SCART cable. • Follow the instructions screen by screen using the arrow keys and OK button on your remote. First you’ll see this Welcome screen… Once you’ve been through the screens and are successfully set up, you will automatically be taken to BBC 1. Set up YouView 12

to control your TV and YouView box with one remote • Press until the button flashes 3 times and stays lit. • Press and hold the number on your TalkTalk remote for your TV brand until your TV switches itself off. • After your TV switches off, release the number button. • Switch your TV on again when the button on your remote flashes twice. Grundig 1 JVC 2 LG 3 Panasonic 4 Phillips 5 Samsung 6 Sharp 7 Sony 8 Thomson 9 Toshiba 10 13

customers and is where you’ll have free access to our TV Gift, giving you over a thousand inclusive shows and box sets from the US and the UK. • Press the button on your TalkTalk remote control. • Register details Enter your details and press OK. • Confirm your TalkTalk PIN You will be asked to enter your TalkTalk PIN – you’ll find this in your Welcome Pack, or online at talktalk.co.uk/myaccount • Confirmation complete Press OK to enter the TalkTalk Player Access the TalkTalk Player 14

asked questions: There is a problem with my picture quality Your entertainment is delivered through your TV aerial and your broadband connection. If you are experiencing problems you may need to re-tune your Freeview channels. If that doesn’t work you may need a new aerial or repair work to your existing aerial. You can find a qualified engineer from the Confederation of Aerial Engineers at cai.org.uk or the Registered Digital Installers at rdi-lb.co.uk I am unable to watch On demand channels If you are having problems watching On demand TV try switching your YouView box and broadband router off and on again. If this doesn’t fix the problem visit talktalk.co.uk/tvhelp My TalkTalk Player isn’t working Check that your router is connected to broadband. If you haven’t already done so, run the CD or do the download to update your router to receive YouView. My internet seems slow when I’m watching TV Check how many devices are connected to your router, such as an iPad or Tablet, phone, games console or laptop. Avoid using them all while watching TV to improve your broadband speed. If you need any more help you will find the latest answers to frequently asked questions on our website along with a step by step video on how to set things up at help.talktalk.co.uk/tvselfinstall or you can call us on 0870 444 1820 Getting help 16

one of the pictures below Don’t forget to make sure that your router is ready to receive the full range of channels before you get started – find out how on page 3. Connect the box and cables WITHOUT Powerline Adapters Connect the box and cables WITH Powerline Adapters YouView box Power cable YouView box Yellow Ethernet cable Router Yellow Ethernet cable Powerline Adapter Powerline Adapter OR White aerial cable Router Grey Ethernet cable HDMI cable Power cable White aerial cable HDMI cable TVSIGUIDE1112v1