WHD SX-MX17 Operating Instruction

safety, please read these instructions carefully before connecting, operating or adjusting this product. Please keep this manual for future reference. SURGE PROTECTION DEVICE RECOMMENDED This product contains sensitive electrical components that may be damaged by electrical spikes, surges, electric shock, lightning strikes, etc. Use of surge protection systems is highly recommended in order to protect and extend the life of your equipment.

1. Features.............................................................................................................4 2. Package Contents.............................................................................................4 3. Specifications....................................................................................................4 4. Panel Descriptions............................................................................................5 4.1 Front panel..................................................................................................5 4.2 Rare panel...................................................................................................6 5. Connecting and Operating..............................................................................6 6. Application Diagrams......................................................................................7 7. Remote Control Description...........................................................................7 8. Panel Control Description ............................................................................. 8 8.1 Video switch operation...............................................................................8 8.2 Video control...............................................................................................9 8.3 Audio control interface...............................................................................11 8.4 EDID setting interface................................................................................12 8.5 preset application........................................................................................14 8.6 setup interface..............................................................................................15 8.7 Query information interface.......................................................................18 9. RS232 Control....................................................................................................20 9.1 Open CommUart Assistant. .......................................................................20 9.2 Comport setting: .........................................................................................20 9.3 Enter Port Command in Send options.......................................................20 9.4 Command List..............................................................................................20 10. Web Control.....................................................................................................21 10.1 Change IP address of PC...........................................................................21 10.2 Log in by browser........................................................................................22 10.3 Video interface.............................................................................................22 10.4 Audio Interface............................................................................................23 10.5 EDID Interface............................................................................................24 10.6 Network Interface.......................................................................................25 10.7. System Setting Interface............................................................................26 11. Firmware update...............................................................................................27 11.1.Burn MCU bottom layer.............................................................................27 11.2.MCU application layer upgrade.................................................................27 11.3 Web Upgrade.................................................................................................28 Warranty Policy.......................................................................................................29

these instructions carefully before connecting, operating or adjusting this product. Please keep this manual for future reference. 1. Features  HDMI 2.0 version (Support 4K@60Hz YUV4:4:4)  Bandwidth upto 18Gbps  HDCP1.4/2.2 compliant  Support HDR10,HLG,Dolby vision  4xHDMI Input, 4xHDMI output with 4xSPDIF coaxial Audio and 4xAnalog Audio  Any one of the 4 Ultra HD sources to any one of the 4 Ultra HD displays  Support IR control for long distance;RS232 control,Panel Button control,TCP/IP control and Web GUI Control  Support PCM2.0,Dolby True HD and DTS-HD master audio, LPCM7.1, audio sampling rate up to 192KHZ.  Support analog and S/PDIF audio extraction  Support EDID management and EDID study  Support firmware updating through USB port 2. Package Contents 1). 1x HDMI Matrix 2). 1x 12V/2A DC power supply 3). 1x Remote control 4). 1x IR Ext RX Cable 5). 5x Phoenix plugs for RS232 cable termination 6). 1x CD for control software & user manual 3. Specifications Operating Temperature 0℃to+40℃(+32℉to+104℉) Operating Humidity 5 to 90%RH(No Condensation) Max resolution 4K@ 60hz YUV4:4:4 HDCP Compliant HDCP2.2 and HDCP1.4 Output Video HDMI2.0 and HDMI 1.4 Audio Format Supported PCM2.0,Dolby True HD and DTS-HD master audio, LPCM7.1 RS-232 serial port 3PIN terminal block connectors Ethernet port (IP control) RJ45, female IR Ext port 1x3.5mm stereo jack USB port Micro 5P female Bandwidth 18 Gbps Default IP 192.168.1.168 Rack-Mountable Rack ears included Dimensions(WxHxD) L216.2XW128.5XH34mm Net Weight 0.47kg Power consumption 14W(Max)

`4.1 Front panel 1 IR receive window. 2 Output 1-4:short press to choose one output,press again to cancel; long press to choose all output, long press again to cancel. 3 Input 1-4:short press to choose one input(workable only if choose the output already);long press to choose one input for all output. 4 PRESET: short press to preset 5 UP: short press to up 6 LOCK:long press to lock,long press again to unlock；when lock, all button is unworkable except for lock button. 7 MENU: press to main menu interface or return to the previous menu interface. 8 DOWN: short press to down 9 ENTER:short press to confirm 10 LCD screen Note: Unit can be controlled by front panel button, like:video switch,EDID switch,baud rate switch,etc.... when enter into menu interface, should press button within 30s; if exceed 30s, LCD screen will return to audio channel interface automatically; if exceed 60s, LCD screen will be off.

①Analog audio out ②S/PDIF audio out ③RS232 for control ④IR-Ext ⑤Ethernet port ⑥DC12V/2A input. ⑦HDMI output port. ⑧HDMI input port. 5. Connecting and Operating 1. Connect source devices to input ports of the matrix 2. Connect HDMI output ports to TV or other HDMI sink devices. 3. Optional: connect RS232 cable from PC RS232 port. 4. Optional: connect an Ethernet cable from the TCP/IP port on the matrix to a local area network. 5. Connect 12V POWER supply to DC power socket. 6. Power on the matrix, HDMI sources and displays.

7. Remote Control Description 1 Power on/Standby. 2 M: Turn off the HDMI output audio 3 W: Lock remote control 4 Output 1-4 5 All outputs select INPUT-Y: a.Press all button b.Press INPUT-Y button (Y means 1 to 4 of the inputs),then INPUT-Y switched to ALL OUTPUTS. 6 Turn off output channel 7 PTP button: Mirror all inputs and outputs (Ex. Input 1 to output 1, input 2 to output 2, etc) 8 Input 1-4(press output-X then Input-Y): 9 Switching input left and right 10 Up and down,left and right

Power on/standby: short press to standby mode, LCD screen will show”System Shutdown”,HDMI output 5V will disconnect and TV without image. Short press again to awake device, HDMI output returns to normal. Video switch: output+input(eg:output1+input2, switch output1 to input1) Turn off HDMI output audio:output+M(eg:output1+M, turn off output1 audio) Lock remote control: short press”W”to lock,short press again to unlock. Turn off output channel:output+X(eg:Output1 + X,output1 turns to be black screen ,output+X again to return to normal) Switching input left and right：output + <(>)；(eg:All + <，TV image will change according to the switching input and skip automatically if no input signal). 8. Panel Control Description 8.1.Video switch operation: Signal switching includes 4 switching channels, which can be randomly configured as input/output according to requirements to form a 1×4~4×4 matrix .It can switch any input signal to1 channel output or all channel output. Operation format:"output channel"+"input channel",or long press “input channel” For example： 1. Switch output1 to input4 Operation:press output1+input4 to complete switch 2. Output2,1,3 switch to input 2 Operation:press output2,1,3+input2 to complete switch 3. All output switch to input4 Operation:long press output4+long press input4 to complete switch Note:press output+input to switch; then can press input button again to switch input(no need to repeatedly press output(if exceeds 10s, need to press output again)

There are 2 sub-menus in video interface:1.switching 2.On/Off 8.2.1 Video switching Operation: ①select"Video"in the main menu,press "ENTER" button. ②press“up and down” button to choose “Switching” . ③press "ENTER"to enter the next sub-menu ④press the“up and down” button to select “ Output1~4 ” (“All” means all output ， "Swtching"），the bottom color of the selected output turn to white ⑤press "ENTER"to enter the next sub-menu ⑥press the“up and down” button to select input,the bottom color of the selected input turn to white ⑦press "ENTER"button to complete video switching

You can open/close any output port,or open/close all output port.output video is default open Operation: ①in the main menu,select "Video" and press "ENTER" button ②press“up and down”button to select “On/Off” ③press"ENTER"button to enter the next sub-menu ④Press“up and down”button to select “output1-4”(All means all output),the bottom color of the selected output turn to white ⑤press "ENTER"to enter the next sub-menu ⑥select Output-HDMI1~4,press“ENTER"button to enter the next sub-menu ⑦press the“up and down” button to select”Off”or“On” ⑧Press "ENTER"button to confirm that the output port is open/closed.

There are 2 sub-menus in audio control interface:Line out,De-Embed(both are default open)

“Line out”means switch HDMI output audio, able to mute the TV sound from any one channel HDMI output. Operation： 1 select“Audio”in main menu and press”ENTER”button. ②press“up and down”button to select“Line out”，press“ENTER”button，the bottom color of the selected turn to white. Able to select output1-4 and all via pressing“up and down”button,press“ENTER”button to choose”on” and “off” ③eg：mute sound of TV which connected to HDMI output1,operation:“Audio”+“ENTER”+“Line out”+“Output1-HDMI1”+“Off, will return to upper-menu after “ENTER” . 8.3.2 Audio extraction control: “De -Embed”able to set the output audio(for both analog and SPDIF audio)，can select any one Channel audio output or mute. Operation： ①select“Audio”in main menu and press”ENTER”button. ②press“up and down”button to select“De -Embed”，press“ENTER”button，the bottom color of the selected turn to white，Able to select output1-4 and all via pressing“up and down”button,press“ENTER”button to choose”on” and “off” ③eg：turn off audio extraction of HDMI output1,operation:“Audio”+“ENTER”+“De -Embed” +“Output1”+“Off”, will return to upper-menu after “ENTER” 8.4 EDID setting interface: EDID management:User EDID,build-in EDID,Copy EDID mode. The default EDID is “Default1” Default1 4K60 444-LPCM: 2.0, HDR:HLG Default2 4K60 420-LPCM: 2.0, HDR:None Default3 4K30 444-LPCM: 2.0, HDR:None Default4 1080P60 444-LPCM: 2.0, HDR:None

Operation： 1 select“EDID”in main menu and press”ENTER”button ②press“up and down”button to select“Input 1”（All means all input） ③press"ENTER"button to enter the next sub-menu ④press“up and down”button to select“Default1”，the bottom color of the selected turn to white, press“ENTER”to complete setting ⑤ behind the selected EDID,it will show the max support resolution,audio format and audio channel.

Preset interface can save the current video,audio,EDID,system setting,etc..., support 8 different preset, can preset through web,command,panel button,and recall. Preset control interface has three sub-menu: Call scene Save scene Clear scene Operation： ①select“Preset”in main menu and short press”ENTER”button to enter preset interface; able to call,save and clear preset. ②save preset：select Save-> anyone of Preset1~8->ENTER. ③call preset：Call->any of the saved Preset1~8->ENTER. ④clear preset：Clear->any of the saved Preset1~8->ENTER(the saved preset will return to the default).

Setup interface can set serial port baud rate,DHCP switch,device reboot and factory reset. 8.6.1 Baud rate setting 4 options for baud rate setting:9600,19200,57600,115200. The default serial port is 115200 Below example is setting baud rate to 9600. Operation： ①select“Setup”in main menu and press”ENTER”button. 2 press“up and down”button to select“Baud” ③press“ENTER”to enter the next sub-menu. ④press“up and down”button to select“9600” ⑤press“ENTER”to complete setting

DHCP On:dynamic IP address; DHCP Off:static IP address(default is DHCP off) DHCP on operation: 1 select“Setup”in main menu and press”ENTER”button. ②press“up and down”button to select“DHCP”setting ③press“ENTER”to enter the next sub-menu. ④press“up and down”button to select“On” ⑤press“ENTER”to open DHCP to allocate IP address automatically. 8.6.3 Reboot Reboot device,default is“NO”. Operation： ①select“Setup”in main menu and press”ENTER”button ②press“up and down”button to select”Reboot” ③press“ENTER”to enter the next sub-menu. ④press“up and down”button to select“Yes” ⑤press“ENTER”to complete reboot device.

It is an initializing setting for the device function(default is “NO”).There are two factory settings: 1.Factory common: factory reset for video switch,EDID,audio and setting(IP address can’t be factory rest when under “common”). 2.Factory All: factory set for video switch,EDID,audio, setting,preset and device name. Eg: factory all operation: ①select“Setup”in main menu and press”ENTER”button ②press“up and down”button to select“Factory ③press“ENTER”to enter the next sub-menu. ④press“up and down”button to select“ALL”and press“ENTER”button ⑤press“up and down”button to select“Yes”and press“ENTER”button

Query IP and system information. System interface：query company name,device name and version information IP interface：query device IP address,MAC address and DHCP status. Operation： ①select“INFO”in main menu and press”ENTER”button ②press“up and down”button to select“System”or “IP”,bottom color will turn white when selected ③press“ENTER”to enter the next sub-menu, then able to query device information.

9.1 Open CommUart Assistant. 9.2 Comport setting: Choose correct COM port that connect to PC in parameter configuration area Baud Rate: 115200 bps(Default) Parity: None Data Bit: 8 bit Stop Bit: 1 bit 9.3 Enter Port Command in Send options. 9.4.Command List 1).All commands start with “#” 2).“_” the underline cannot omit. 3) Command head,Parameter and target need to add one “SPACE”. The following table is only an example.Please refer to the list of instructions. Type Format Value Regulation Command head #cmd without Explain Can be used to search command,after receiving command, the system will feedback all open command format fields Example1 #cmd Search all open command

10.1 Change IP address of PC Before configuring the device through the website, it is necessary to configure the IP address of the computer configured with the device (mainly to ensure that the computer and the device are set in the same network segment). 1). Open the network control center and set the computer's IP address： 2). Choose to use Static IP, with the IP address set to 196.168.1.x (x ranges from 0 to 254, but cannot be consistent with the device's IP address), 3). Subnet mask set to 255.255.255.0 4). Gateway set to 192.168.1.1

Default IP address for log-in:192.168.1.168 Type in user name and password(default user name:admin;default password:123456) Note:suggest to use newer version of Google,firefox,IE11 browser for better compatibility. 10.3 Video interface: 1. output ：01 >> 02，01 means input，02 means output，all means all output Operation steps: Click 01 >> 01 or All，then click input 01~04。eg：switching input1 to output 4；Click“04 >> 04” firstly，then click“01”. 2. input：01~04 means HDMI input 1~4. 3. OFF：close output channel，click”OFF” to close output channel; Click”ON”to close this function. The default is “OFF” 4. Store：preset1~preset8. Recall:call the preset; Save:save the preset Operation steps: 1）Call preset：preset1 + Recall，call preset1 2）Save preset：preset2 + Recall，save preset2 Modify Port Name： 1. Click to choose the input or output port,rename in input box,then click Save&Exit. 2. Click to choose preset, rename in input box,then click Save&Exit. Note:Rename limit:1~15 letters/numbers/underline.

1. Click output1-4 HDMI：turn off HDMI output audio； Operation: eg:turn off audio of the TV which connected to HDMI output1 Click output1 HDMI, color will change and TV only with video but no audio. Re-click to tu rn on audio. 2. Click output1-4 De-Embed：turn off audio extraction function, also turn off SPDIF and a nalog audio at the same time. Operation：eg:turn off HDMI output1 audio extraction Click output1 De-Embed, color will change and no audio for analog and SPDIF out. Re-clic k to turn on audio

1. Input：00>>Input1，00~16: EDID number，Input1~4:HDMI input1~4 2. Output：00~03:default EDID，04~07 :user EDID，08~11:copy EDID，12~15:input EDID，16:Temp EDID，refer to below for more details： 00 4K60 444-LPCM: 2.0, HDR:HLG 01 4K60 420-LPCM: 2.0, HDR:None 02 4K30 444-LPCM: 2.0, HDR:None 03 1080P60 444-LPCM: 2.0, HDR:None 04 User1 05 User2 06 User3 07 User3 08 Copy HDMI out1 09 Copy HDMI out2 10 Copy HDMI out3 11 Copy HDMI out4 12 Copy input1 13 Copy input2 14 Copy input3 15 Copy input4 16 Default is empty，need save EDID to device to take effect,don’t support power-off memory 1. EDID Information ：show EDID here: click “ 00>>Input1 ” or “ 00:Default1 ” , will show resolution,audio,audio channel,HDR and serial number. 2. Edit User EDID：Click“Edit User EDID”，choose default,user,copy,input EDID on “EDID Edit Page” to save to User1-4，support power-off memory. Operation： 1）HDMI input1 use second default EDID；click“00>>Input1”，then click“01:Default2”. 2）Save copy HDMI out1 to User1:choose”default1”in “EDID Edit Page” ，then choose “User1” and click “Set”to finish.

MAC address can not be modified,for display only. Static IP:Click DHCP switch(DHCP Off),you can modify IP address,then click “Apply” button,it will countdown.If device IP address same as client IP, will re-login web interface.If unable to refresh automatically, then need to resubmit form manually. Dynamic IP:Click DHCP switch(DHCP On),IP address assigned by router and turn to grey, can not be modified,but can display current IP address information. IP address/Net Mask address/Gate Way address can be modified only when DHCP Off, can’t be modified when DHCP ON Default IP address:192.168.1.168

1. System Setting： Reboot:Click to reboot device Factory common:Click to reset device for partial function; Factory all:Click to reset device totally; “Reboot” will not clear user parameter;”Factory common” will not clear Network and Preset parameter; “Factory all” will reset to default totally. 2.Change Password：Change user name and password, then click”Apply”. Note:The user name and password,only support 6~15 letters/numbers/underline

Support USB micro port upgrading)，if burning with encrypted firmware, it may fail to burn or can’t work normally.Should decrypt firmware before burning. Burning ways as below: 11.1.MCU application layer upgrade Connect unit to PC with usb cable from micro usb port,open software”UART_ISP_V1.6.exe”, select correct USB port, set baud rate:115200,type in “A1” in PORT and select PATH,then click UPDATA to finish upgrading.

Connect unit to PC with usb cable from micro usb port,open software”UART_ISP_V1.6.exe”, select correct USB port, set baud rate:115200,type in “F0” in PORT and select PATH, then click UPDATA to finish upgrading.

this unit. PRODUCT SERVICE （1）Damage requiring service: The unit should be serviced by qualified service personnel if: (a) The DC power supply cord or AC adaptor has been damaged; (b) Objects or liquids have gotten into the unit; (c) The unit has been exposed to rain; (d) The unit does not operate normally or exhibits a marked change in performance; The unit has been dropped or the cabinet damaged. （2）Servicing Personnel: Do not attempt to service the unit beyond that described in these operating instructions.Refer all other servicing to authorized servicing personnel. （3）Replacement parts: When parts need replacing ensure the servicer uses parts specified by the manufacturer or parts that have the same characteristics as the original parts. Unauthorized substitutes may result in fire, electric shock, or other Hazards. （4）Safety check: After repairs or service, ask the servicer to perform safety checks to confirm that the unit is in proper working condition. WARRANTY If your product does not work properly because of a defect in materials or workmanship, our Company (referred to as "the warrantor" ) will, for the length of the period indicated as below, (Parts(2)Year, Labor(90) Days) which starts with the date of original purchase ("Limited Warranty period"), at its option either(a) repair your product with new or refurbished parts, or (b) replace it with a new of a refurbished product. The decision to repair or replace will be made by the warrantor. During the "Labor" Limited Warranty period there will be no charge for labor. During the "Parts" warranty period, there will be no charge for parts. You must mail-in your product during the warranty period. This Limited Warranty is extended only to the original purchaser and only covers product purchased as new. A purchase receipt or other proof of original purchase date is required for Limited Warranty service. MAIL-IN SERVICE When shipping the unit carefully pack and send it prepaid, adequately insured and preferably in the original carton. Include a letter detailing the complaint and provide a day time phone and/or email address where you can be reached. LIMITED WARRANTY LIMITS AND EXCLUSIONS 1) This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage. The Limited Warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by warrantor, or failures which result from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation, set-up adjustments, misadjustment of consumer controls, improper Operating

other than a Factory Service center or other Authorized Servicer, or damage that is attributable to acts of God. 2) THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER "LIMITED WARRANTY COVERAGE". THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRNTY. (As examples, this excludes damages for lost time, cost of having someone remove or re-install an installed unit if applicable, travel to and from the service, loss of or damage to media or images, data or other recorded content. The items listed are not exclusive, but are for illustration only.) 3) PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE YOUR RESPONSIBILITY.