Pavilion PR199DV Installation Manual
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FOR USE IN RESIDENTIAL OR MANUFACTURED HOME APPLICATIONS.
Installation must conform with local codes, or in the absence of local codes, the National Fuel Gas Code, ANSI Z223.1 / NFPA
54 - latest edition and/or the Natural Gas and Propane Installation Code CSA B149.1 - latest edition.
When applicable, installation must conform with the Manufactured Home Construction and Safety Standard, Title 24 CFR,
Part 3280 or the Canadian Standard CAN/CSA-Z240 MH Mobile Homes, Series M86.
PB Heat reserves the right to discontinue, or change at any time, the designs and/or specifications of its products without
notice.
Contact Pavilion Customer Center at 1-855-443-8468, if you have any questions or concerns.
CONDENSING RECIRCULATING TANKLESS GAS WATER HEATER
Installation Manual
Model : PR199DV (GQ-C3260WXQ-FF PB US)
If the information in these instructions is not
followed exactly, a fire or explosion may result
causing property damage, personal injury or
death.
• Do not store or use gasoline or other
flammable vapors and liquids in the vicinity of
this or any other appliance.
• WHAT TO DO IF YOU SMELL GAS
- Do not try to light any appliance.
- Do not touch any electrical switch; do not use
any phone in your building.
- Immediately call your gas supplier from a
neighbor’s phone. Follow the gas supplier’s
instructions.
- If you cannot reach your gas supplier, call the
fire department.
• Installation and service must be performed by
a qualified installer, service agency or the gas
supplier.
WARNING
Low NOx Approved by SCAQMD
14 ng/J or 20 ppm
(Natural Gas Only)
SBB819G-2
Rev. 11/20
Requests to Installers
• In order to use the Water Heater safely, read
this installation manual carefully, and follow the
installation instructions.
• Failures and damage caused by erroneous work
or work not as instructed in this manual are not
covered by the Pavilion Limited Warranty.
• Check that the installation was done properly in
accordance with this Installation Manual upon
completion.
• After completing installation, either place this
Installation Manual and Owner’s Guide (the
warranty registration information included) in
a plastic pouch and attach it to the side of the
Water Heater (or the inside of the pipe cover
or recess box if applicable), or hand it to the
customer to retain for future reference. For the
warranty conditions and limitations, see the
Owner’s Guide.
CAUTION
PB HEAT, LLC
About the Water Heater
5
2.1 Included Accessories........................ 5
2.2 Optional Accessories........................ 5
2.3 Field Purchased Accessories............. 6
2.4 Specifications.................................... 7
2.5 Dimensions....................................... 8
2.6 External View.................................... 10
3
Choosing an Installation Location 11
4
Installation Clearances
13
4.1 Indoor Installation............................ 13
4.2 Outdoor Installation......................... 14
4.3 For Quick Connect Multi-System...... 14
5
Installation of the Water Heater
15
5.1 Mounting the Water Heater
to the wall......................................... 15
5.2 Elevation Adjustment Above
2,000 ft.............................................. 16
5.3 Filling the condensate container
with water......................................... 16
6
Venting the Water Heater
17
6.1 Venting Installation Sequence.......... 17
6.2 General Requirements...................... 17
6.3 Select a Vent Type............................. 23
6.4 Vent Pipe Installation (Direct Vent)... 24
6.5 Vent Pipe Installation
(Non-Direct Vent)............................. 30
6.6 Outdoor Installation......................... 36
7
Connecting the Gas Supply
36
8
Connecting the Water Supply
40
8.1 Overview of the Recirculation
System............................................... 40
8.2 Installation........................................ 43
8.3 Water treatment............................... 45
9
Connecting the Condensate Drain 47
10 Connecting Electricity
49
10.1 Water Heater.................................... 49
10.2 Remote Controller............................ 49
10.3 Recirculation..................................... 50
10.4 Quick Connect Cord.......................... 51
11
Installation of the Remote Controller 52
11.1 General Requirements...................... 52
11.2 RC-7651M-A NB................................ 52
11.3 RC-9018M NB................................... 54
12 Setting the DIP Switches
58
13 Setting for Recirculation
59
14 Trial Operation
60
15 Checklist After Installation
63
16 Plumbing Applications
65
17 Installation of the Quick Connect
Multi-System
66
18 Maintenance
68
18.1 Periodic Check.................................. 68
18.2 Procedure for Flushing the Heat
Exchanger......................................... 69
1 Before Installation
Potential dangers from accidents during installation and use are divided into the following four categories.
Closely observe these warnings, they are critical to your safety.
Indicates an imminently hazardous situation which, if not avoided, will result in death
or serious injury.
Indicates a potentially hazardous situation which, if not avoided, could result in death
or serious injury.
Indicates a potentially hazardous situation which, if not avoided, may result in minor or
moderate injury.
Indicates a potentially hazardous situation which, if not avoided, may result in property
damage.
DANGER
WARNING
CAUTION
NOTICE
Checkup
Check the fixing brackets and vent pipe yearly for damage or wear. Replace if necessary.
Use Extreme Caution if Using With a Solar Pre-Heater
Using this appliance with a solar pre-heater can lead to unpredictable output temperatures and possibly
scalding. To ensure outlet temperatures do not exceed 120°F at faucets, mixing valve must be installed.
Do not use a solar pre-heater with the Quick Connect Multi-System because the system may not operate
properly.
DANGER
Precautions on Vent Pipe Replacement
The vent system will almost certainly need to be
replaced when this appliance is being installed.
Only use vent materials that are specified in this
Installation Manual for use on this appliance.
Refer to the “Venting the Water Heater” section
for details. If PVC, CPVC, or Category IV listed pipe
is already installed, check for punctures, cracks,
or blockages and consult with the vent pipe
manufacturer before reusing.
If the flexible polypropylene pipe is already
installed, replace to the new flexible polypropylene
pipe.
Improper venting may result in fires, property
damage or exposure to Carbon Monoxide.
Check the Gas
• Check that the rating plate indicates the correct
type of gas.
• Check that the gas supply line is sized for
199,900 Btu/h.
Check the Power
The power supply required is 120 VAC, at 60 Hz.
Using the incorrect voltage may result in fire or
electric shock.
Snow Precaution
If this product will be installed in an area where
snow is known to accumulate, protect the vent
termination from blockage by snow drifts or
damage from snow falling off of roofs.
Precautions for Mobile Home Installation
• Verify that the gas supply type matches the gas
type listed on the rating plate. If a gas conversion
must be done, follow the instructions listed in
the gas conversion kit manual.
• If this product will be installed indoors, usage
of the SV conversion kit and the Flex Vent 2 in.
Conversion Kit are prohibited. Make sure to
follow all clearance and venting requirements
outlined in this manual.
Chemicals
This product can expose you to chemicals including
lead, lead compounds and carbon bisulfide which
are known to the State of California to cause
cancer, birth defects or other reproductive harm.
For more information go to
www.P65Warnings.ca.gov.
WARNING
Before Installation
• This appliance is suitable for combination
potable water and space heating applications.
It cannot be used for space heating
applications only.
• Do not use this appliance if any part has been
underwater. Immediately call a qualified
service technician to inspect the appliance
and replace any part of the control system
and gas control which has been under water.
NOTICE
Do Not Use Appliance for Purposes Other Than
Those Specified
Do not use for other than increasing the
temperature of the water supply, as unexpected
accidents may occur as a result.
Check Water Supply Quality
If the water supply is in excess of 12 grains
per gallon (200 mg/L) of hardness, acidic or
otherwise impure, treat the water with approved
methods in order to ensure full warranty
coverage.
CAUTION
Please read if installing in Massachusetts
Massachusetts requires manufacturers of Side
Wall Vented products to provide the following
information from the Massachusetts code:
• A hard wired carbon monoxide detector with
an alarm and battery back-up must be installed
on the floor level where the gas equipment is to
be installed AND on each additional level of the
dwelling, building or structure served by the side
wall horizontal vented gas fueled equipment.
• In the event that the side wall horizontally vented
gas fueled equipment is installed in a crawl space
or an attic, the hard wired carbon monoxide
detector with alarm and battery back-up may be
installed on the next adjacent floor level.
• Detector(s) must be installed by qualified licensed
professionals.
• APPROVED CARBON MONOXIDE DETECTORS:
Each carbon monoxide detector shall comply with
NFPA 720 and be ANSI/UL 2034 listed and IAS
certified.
• SIGNAGE: A metal or plastic identification plate
shall be permanently mounted to the exterior of
the building at a minimum height of eight (8) ft
above grade directly in line with the exhaust vent
terminal for the horizontally vented gas fueled
heating appliance or equipment. The sign shall
read, in print size no less than one-half (1/2) in. in
size, “GAS VENT DIRECTLY BELOW. KEEP CLEAR
OF ALL OBSTRUCTIONS”.
• EXEMPTIONS to the requirements listed above:
- The above requirements do not apply if the
exhaust vent termination is seven (7) ft or more
above finished grade in the area of the venting,
including but not limited to decks and porches.
- The above requirements do not apply to a
product installed in a room or structure separate
from the dwelling, building or structure used in
whole or in part for residential purposes.
• This installation manual shall remain with the
product at the completion of the installation.
See the latest edition of Massachusetts Code
248 CMR for complete verbiage and also for
additional (non-vent related) requirements (248
CMR is available online). If your installation is NOT
in Massachusetts, please see your authority of
jurisdiction for requirements that may be in effect
in your area. In the absence of such requirements,
follow the National Fuel Gas Code, ANSI Z223.1/
NFPA 54 and/or CAN/CSA B149.1, Natural Gas and
Propane Installation Code.
Before Installation
Anchoring Screw (× 7)
Remote Controller (× 1)
[RC-7651M-A NB]
(See page 52)
Owner’s Guide, Installation Manual (this
document) (1 each)
Remote Controller Cord (6 ft (1.8 m)) (× 1)
Wall Mounting Bracket (× 1)
Remote Controller Cord (26 ft (7.9 m)) (× 1)
[Stock Code: 1810]
Cross Over Valve Kit (× 1)
[Stock Code: 1812]
Crossover Kit (× 1)
[Stock Code: 1829]
On Demand Switch - Rocker Type (× 1)
[Stock Code: 1831]
On Demand Button (× 1)
[Stock Code: 1830]
PVC Concentric Termination (× 1)
2 in. (50 mm): [Stock Code: 1813]
3 in. (75 mm): [Stock Code: 1813-1]
2 in. SV Conversion Kit (× 1)
[Stock Code: 1814]
• 90° Elbow
(With Inlet Screen)
• 2 in. × 3 in. Increaser
coupling
• 2 in. Pipe
• Installation Manual
(Check List)
Outdoor Vent Cap (× 1)
[Stock Code: 1815]
Quick Connect Cord (× 1)
[Stock Code: 1809]
2 About the Water
Heater
The following accessories are included with the
Water Heater.
Check for any missing items before starting
installation.
The accessories listed below are not included
with the Water Heater, but may be necessary for
installation.
2.1 Included Accessories
2.2 Optional Accessories
NOTE Additional vent pieces are available;
consult the latest product catalogue
for details.
About the Water Heater
Flex Vent 2 in. Kit – 25 ft
[Stock Code: 1824]
Flex Vent 2 in. Kit – 35 ft
[Stock Code: 1824-1]
During the installation of
Flex Vent 2 in. Kit, ambient
temperatures must be
greater than 40°F (5°C).
Afterwards, installation
site ambient temperature
must be greater than -4°F
(-20°C). Flex vent pipe
breakage may occur if these
temperature requirements
are not observed.
Remote Controller
(RC-9018M NB) (× 1)
[Stock Code: 1825]
(See page 54)
Service Valve Kit
with Pressure Relief Valve (1 each)
Not supplied from PB Heat. Service Valve Kit may be
purchased separately from an authorized wholesaler.
The following are required specification for Isolation
valves.
1. Comply with Lead Free installation requirement.
2. Certified to NSF/ANSI 61.
3. Shall facilitate isolation of the water heater from the
water line.
4. 3/4” FTP Unions for connection to water heater.
5. 3/4” size connection for water lines (Cold and
Domestic hot water lines).
6. Equipped with purge and drain valve for hose
connection and tethered brass cap.
7. Equipped with the 3/4” connection for optional
pressure relief valve (150psi).
Scale Inhibitor (1 each)
Damage to the Heat
Exchanger caused by Scale
Build-up is not covered
by the Pavilion Limited
Warranty.
To prevent the Heat
Exchanger damage, the
water must be treated with
a Southeastern Filtration
Scale StickTM, 3M Aqua-
PureTM scale inhibitor,
or other scale inhibitor
system.
2.3 Field Purchased Accessories
Bird Screen for 2 in. (50 mm) PVC
[Stock Code: 1816]
Bird Screen for 3 in. (75 mm) PVC
[Stock Code: 1817]
3 in. (75 mm) Horizontal Hood Termination
[Stock Code: 1818]
Universal Concentric Vent Kit
[Stock Code: 1819]
Low Profile Termination Kit
2 in.: [Stock Code: 1820]
3 in.: [Stock Code: 1820-1]
ULC S636 / UL 1738
certified for use in both
Canada and USA
Plastic Rain Cap
[Stock Code: 1821]
Not approved for use in
Canada.
Neutralizer (× 1)
[Stock Code: 1822]
Flex Vent 2 in. Conversion Kit
[Stock Code: 1823]
Pipe Cover (× 1)
[Stock Code: 1828]
About the Water Heater
• Specifications may be changed without prior notice.
• The capacity may differ slightly, depending on the water pressure, water supply, piping conditions, and water
temperature.
* Minimum flow rate may change by setting temperature and water temperature.
Item
Specification
Model Name
PR199DV (GQ-C3260WXQ-FF PB US)
Type
Installation
Indoor / Outdoor Wall mounted
Air Supply / Exhaust
Power Vented
Ignition
Direct Ignition
Operating Pressure
15-150 psi
(Recommended 50 to 80 psi for maximum performance)
Minimum Activation Flow Rate*
Minimum Operating Flow Rate*
0.5 GPM (2.0 L/min)
0.29 GPM (1.1 L/min)
Dimensions (Height) × (Width) × (Depth) 27.0 in. (687 mm) × 18.5 in. (471 mm) × 14.1 in. (359 mm)
Weight
73 lbs. (33 kg)
Water Holding Capacity
0.85 Gallon (3.2 L)
Connection
Sizes
Water Inlet
NPT 3/4 in.
Hot Water Outlet
NPT 3/4 in.
Hot Water Return
NPT 3/4 in.
Gas Inlet
NPT 3/4 in.
Condensate Drain
NPT 1/2 in.
Power
Supply
Supply
120 VAC (60 Hz)
Consumption
NG: 218 W LP: 202 W
Freeze Prevention: 114 W
Maximum Current
4 Amps
Materials
Casing
•Front Cover: Hot-dipped zinc-aluminum-magnesium-alloy-coated
steel w/ Polyester Coating
•Casing: Zincified Steel Plate / Polyester Coating
Flue Collar
PP
Primary Heat Exchanger
Stainless Steel Sheeting, Stainless Steel Tubing
Secondary Heat Exchanger Stainless Steel Sheeting, Stainless Steel Tubing
Safety Devices
Flame Rod, High Limit Switch, Lightning Protection Device (ZNR),
Freezing Prevention Device, Fan Rotation Detector
Included Accessories
Remote Controller, Remote Controller Cord, Anchoring Screws, Wall
Mounting Bracket
Item
Performance
Maximum
Minimum
Gas Consumption
NG
199,900 Btu/h
18,000 Btu/h
LP
199,900 Btu/h
18,000 Btu/h
Maximum Hot Water Capacity
(45°F (25°C) Rise)
8.7 GPM (33 L/min)
Capacity Range
0.5-11.1 GPM (2-42 L/min)
Temperature Settings
°F Mode
100-140°F (In 5°F intervals) (9 Options)
°C Mode
37-48°C (In 1°C intervals), 50-60°C (In 5°C intervals) (15 Options)
Performances
About the Water Heater
WALL MOUNTING BRACKET
(INCLUDED ACCESSORY)
7×Φ0.2”[Φ6]
16.0”[406]
10.2”[260]
5.1”[130]
7.2”[183]
2.1”[5.3]
About the Water Heater
(VIEW FROM BOTTOM)
COLD WATER INLET(3/4”)
WIRING THROUGHWAY
WATER DRAIN VALVE
(WATER FILTER)
WIRING THROUGHWAY
(AC120V)
WATER DRAIN VALVE
HOT WATER OUTLET(3/4”)
GAS INLET(3/4”)
WATER DRAIN VALVE
HOT WATER RETURN(3/4”)
11.3”[288]
9.7”[246]
2.0”[51]
4.9”[124]
1.7”[42]
5.7”[144]
7.0”[177]
9.2”[234]
15.4”[392]
15.6”[397]
10.9”[276]
CONDENSATE DRAIN(1/2”)
WATER DRAIN VALVE
2.2”[56]
6.0”[152]
8.3”[229]
27.0”[687]
HEIGHT OF EACH FITTING
FROM BOTTOM OF CASE
HOT WATER OUTLET
1.8”[45]
COLD WATER INLET
1.9”[49]
CONDENSATE DRAIN
1.7”[42]
HOT WATER RETURN
2.7”[69]
GAS INLET
2.2”[56]
About the Water Heater
2.6 External View
Indoor Installation
Water Supply Valve
Hot Water Return Valve
Gas Supply Valve
Condensate Drain Pipe
Water Drain Valve
(with Water Filter)
Pressure Relief Valve
Hot Water Valve
Outdoor Installation
Outdoor Vent Cap
Intake Pipe
Exhaust Pipe
Flex Vent 2 in. Conversion Kit
About the Water Heater
3 Choosing an Installation Location
Locate the vent terminal and make sure there
are no obstacles around the termination for
exhaust to accumulate or be obstructed.
Do not enclose the termination with corrugated
metal or other materials.
Carbon monoxide poisoning or fire may occur
as a result.
DANGER
• Avoid places where fires are common,
such as those where gasoline, benzene and
adhesives are handled, or places in which
corrosive gases (ammonia, chlorine, sulfur,
ethylene compounds, acids) are present.
If you do not follow the above, a fire or
explosion may result causing property
damage, personal injury or death.
• Avoid installation in places where dust or
debris will accumulate.
Dust may accumulate and reduce the
performance of the fan of the appliance.
This can result in incomplete combustion.
• Avoid installation in places where special
chemical agents (e.g. hair spray or spray
detergent) are used.
Ignition failures and malfunctions may occur
as a result.
• Do not install this Water Heater in a
recreational vehicle or on a boat as this may
be a Carbon Monoxide Poisoning Hazard.
• The manufacturer does not recommend
installing the Water Heater in an attic due to
safety issues.
If you install the Water Heater in an attic:
- Make sure the appliance will have enough
combustion air and proper ventilation.
- Keep the area around the Water Heater
clean. Dust may accumulate and reduce the
performance of the fan of the appliance.
This can result in incomplete combustion.
- A drain pan, or other means of protection
against water damage, is required to be
installed under the Water Heater in case of
leaks.
WARNING
Do not install in the following places
• A location where it is not free from obstacles
and stagnant air.
• Near staircases or emergency exits.
• A place where it may be threatened by falling
objects, such as under shelves.
• On common walls as the appliance will make
some operational noises while it is running.
Consideration to the surroundings
• Do not install the Water Heater where the
exhaust will blow on outer walls, other
walls or material not resistant to heat. Also
consider the surrounding trees and animals.
The heat and moisture from the Water
Heater may cause discoloration of walls and
resinous materials, or corrosion of aluminum
materials.
• Do not locate the vent termination directed
towards a window or any other structure
which has glass or wired glass facing the
termination.
• Take care that noise and exhaust gas will not
affect neighbors.
• If the appliance is installed in a location with
very high humidity, condensate may form
inside the appliance and/or cause incomplete
combustion, damage to the electrical
components, or electric leakage.
Install according to regulations and manual
• Install the Water Heater in an area that allows
for the proper clearances to combustible
and non-combustible construction. Consult
the rating plate on the appliance for proper
clearances.
• The Water Heater must be installed according
to manual.
• Before installing, make sure that the exhaust
flue termination will have the proper
clearances according to the National Fuel
Gas Code (ANSI Z223.1 - latest edition) or the
Natural Gas and Propane Installation Code
(CSA B149.1).
CAUTION
Choosing an Installation Location
Installation in the vicinity of gas ranges,
stoves, fans, and range hoods
• Avoid installation above gas ranges or stoves.
• Avoid installation between the kitchen fan
and stove. If oily fumes or a large amount of
steam are present in the installation location,
take measures to prevent the fumes and
steam from entering in the appliance.
• Install in a location where the exhaust gas
flow will not be affected by fans or range
hoods.
CAUTION
NOT
CORRECT
CORRECT
NOT
CORRECT
• Place the appliance for easy access for
maintenance and repair.
• Do not install the Water Heater in a location
where the appliance will be exposed to
excessive winds.
• Locate the appliance in an area where
leakage from the appliance or connections
will not result in damage to the area adjacent
to the appliance or to the lower floors of the
structure. When such installation locations
cannot be avoided, a suitable drain pan,
adequately drained, must be installed under
the appliance. The pan must not restrict
combustion air flow.
• As with any water heating appliance, the
potential for leakage at some time in the life
of the product does exist. The manufacturer
will not be responsible for any water damage
that may occur.
• Water quality:
If this Water Heater will be installed in a
location where the hardness of the supply
water is high, scale Build-up may cause
damage to the Heat Exchanger.
Perform suggested treatment and
maintenance measures in reference to “8.3
Water Treatment”.
Damage to the Water Heater as a result of
the below is not covered by the Pavilion
Limited Warranty.
- Water in excess of 12 gpg (200 mg/L) of
hardness
- Poor water quality (see the following table)
NOTICE
Contaminant
Maximum Allowable Level
Total Hardness*
200 mg/L (12 gpg) or less
Aluminum
0.05 to 0.2 mg/L or less
Chloride
250 mg/L or less
Copper
1.0 mg/L or less
Iron
0.3 mg/L or less
Manganese
0.05 mg/L or less
pH
6.5-8.5
Total Dissolved Solids
500 mg/L or less
Zinc
5 mg/L or less
Sulfate
250 mg/L or less
Residual chlorine*
4 mg/L or less
Source: EPA National Secondary Drinking Water
Regulations (40 CFR Part 143.3)
* Maximum limit suggested/approved by the
manufacturer.
NOTE Consult with the customer concerning
the location of installation.
Choosing an Installation Location
State of California: The Water Heater must be
braced, anchored or strapped to avoid moving
during an earthquake. Contact local utilities for code
requirements in your area or call 1-855-443-8468
and request instructions.
The Commonwealth of Massachusetts:
1) This Water Heater can only be used in outdoor
applications if the usage is restricted to
summertime usage exclusively.
2) The Water Heater can be used for hot water only
and not in a combination of domestic and space
heating.
For Venting Manufacturers Requirements, see the
Pavilion website (https://www.peerlessboilers.com/).
4 Installation
Clearances
4.1 Indoor Installation
Before installing, check for the following:
Install in accordance with relevant building and
mechanical codes, as well as any local, state or
national regulations, or in the absence of local
and state codes, refer to National Fuel Gas Code
ANSI Z223.1 / NFPA 54 - latest edition. In Canada,
see the Natural Gas and Propane Installation
Code CSA B149.1 - latest edition for detailed
requirements.
WARNING
Required Clearances From the Water Heater
Maintain the clearances from both combustible and
non-combustible materials.
12 in. (300 mm)
or more
3 in. (76 mm)
or more
4 in. (100 mm)
or more
Securing of space for inspection/repair
In order to facilitate inspection and repair, the
minimum clearances should be met.
* 3 in. (76 mm) or more
** 8 in. (203 mm) or more
24 in.
(610 mm)
or more
*
*
**
**
Exhaust
Choosing an Installation Location / Installation Clearances
When utilizing an indoor air supply, if the Water
Heater will be installed in the vicinity of a
permanent kitchen range or stove that has the
possibility of generating steam that contains fats
or oils, use a dividing plate or other measure to
ensure that the Water Heater is not exposed to air
containing such impurities.
Exhaust hood
Range
The dividing plate should
be of non-combustible
material of a width
greater than the Water
Heater.
4.2 Outdoor Installation
Required Clearances From the Water Heater
Maintain the clearances from both combustible and
non-combustible materials.
24 in. (610 mm)
or more
36 in. (910 mm)
or more
Outdoor Vent Cap
3 in. (76 mm) or more
4.3 For Quick Connect Multi-System
Surrounding the area of installation
[When installing the Water Heater in a common side
corridor]
47 in. (1,194 mm)
or more
84 in. (2,134 mm)
or more
the bottom edge of
the exhaust port
Common side
corridor
Handrail
The Quick Connect Cord is 6 ft (1.8 m) long.
Install the Water Heaters 3-18 in. (76-457 mm)
apart from each other to ensure the cord will be able
to reach between the Water Heaters.
3-18 in.
(76-457 mm)
Installation Clearances
5 Installation of the Water Heater
5.1 Mounting the Water Heater to the
wall
• Protect your hands with gloves and take
caution to not inflict injury.
• Be careful not to hit electrical wiring, gas, or
water piping while drilling holes.
CAUTION
• The weight of the appliance will be applied
to the wall. If the strength of the wall is not
sufficient, reinforcement must be done to
prevent the transfer of vibration.
• Install the appliance on a vertical wall and
ensure that it is level.
NOTICE
Do not drop or apply unnecessary force to the
appliance when installing. Internal parts may be
damaged and may become highly dangerous.
WARNING
1. Ensure that the Wall Mounting Bracket is
leveled.
Drill holes for the Wall Mounting Bracket and
affix the Wall Mounting Bracket securely to the
wall by 5 screws.
Finally, make sure the bracket can support the
weight of the Water Heater.
2. Hang the Water Heater on the Wall Mounting
Bracket.
After hanging the Water
Heater, you have the ability
to move either left or right
to position the Water Heater
in the appropriate spot.
Once positioned, a screw
(see below) can be fastened
to ensure no horizontal
movement will occur.
(Not supplied
from the manufacturer.)
Mounng
Bracket
(Upper)
Hang
3. Affix the Mounting Bracket (Lower) to the wall
by 2 screws.
Anchoring Screw
Mounting
Bracket
(Lower)
IN
OUT
The bracket has marking to
assist with ensuring properly
aligned connections. Align the
intake and exhaust vent center
line with the corresponding
mark on the bracket.
Anchoring
Screw
Intake
Vent
Intake
Vent
Wall Mounting
Bracket
Exhaust
Vent
Exhaust
Vent
Installation of the Water Heater
5.3 Filling the condensate container
with water
5.2 Elevation Adjustment Above 2,000 ft
Prior to initial start up, make sure that you fill
the condensate container with water.
This is to prevent dangerous exhaust gases from
entering the building.
Failure to fill the condensate container could
result in severe personal injury or death.
DANGER
Follow the procedure described below to ensure
that the condensate container is filled with water.
Fill the condensate container by pouring approx. 10
oz. (280 mL) of water into the exhaust flue on the
top of the Water Heater as illustrated below.
If the vent pipe has already been installed:
After installing the condensate drain pipe, make
sure that the area around the Water Heater is well
ventilated; open a window or a door if necessary.
Then, operate the Water Heater and verify that
condensate is coming out of the condensate drain
pipe.
(During normal use of the Water Heater, condensate
will begin to discharge from the condensate drain
pipe within 15 minutes of use. However, depending
on the season and/or installation site conditions, it
may take longer.)
10 oz.
280 mL
Intake
Exhaust
• Adjust the DIP switches as illustrated in the table
below, if this Water Heater is installed at an
altitude of 2,000 ft (610 m) or higher.
• Disconnect the electrical power and then adjust
the DIP switches.
Refer to page 58 for the location of the DIP switch
bank and how to change the DIP switches.
Failure to perform this step will result a “73” code
displayed on the Remote Controller and a cease
in operation.
If this occurs, disconnect, then reconnect the
electrical power to the Water Heater to reset the
system.
NOTE Do not change any other DIP switches.
Here
High elevation adjustment
DIP switches
#5
#6
0-2,000 ft (0-610 m)
OFF
OFF
2,001-4,000 ft (611-1,219 m)
ON
OFF
4,001-7,000 ft (1,220-2,134 m)
OFF
ON
7,001-10,000 ft (2,135-3,048 m)
ON
ON
Installation of the Water Heater
6 Venting the Water Heater
CARBON MONOXIDE POISONING
Follow all vent system requirements in
accordance with relevant local or state
regulation, or, in the absence of local or state
code, if in the U.S., refer to the National Fuel
Gas Code ANSI Z223.1 / NFPA 54 - latest edition,
and if in Canada, in accordance with the Natural
Gas and Propane Installation Code CSA B149.1
- latest edition.
WARNING
6.2 General Requirements
• This is a Category IV appliance.
Only vent materials approved for use with
Category IV appliances shall be used.
• Under normal conditions, this Water Heater
will not produce an exhaust flue temperature in
excess of 149°F (65°C).
6.2.1 Vent Piping Material
For PVC/CPVC/PP material
• Schedule 40 PVC pipe may be used as the vent
material. If required by local code, use schedule
6.1 Venting Installation Sequence
4. Install termination assembly as described in
this manual or in the vent manufacturer’s
installation instructions.
If necessary, install Bird Screen (not supplied
with Water Heater).
5. Install combustion air and exhaust vent piping
from Water Heater to termination.
6. Slope the horizontal vent 1/4 in. upwards for
every 12 in. (305 mm) toward the termination.
7. Install supports and hanger straps allowing
for movement from expansion, or as per vent
pipe manufacturer’s instructions or local code
requirements.
The venting system shall be installed in
accordance with the water heater manufacturer’s
instructions and, if applicable, the venting system
manufacturer’s instructions.
1. Install the Water Heater.
2. Determine the termination method—horizontal
or vertical, etc.
3. Determine proper location for wall or roof
penetration for each termination.
NOTE Do not exceed maximum allowed vent
lengths as described in this manual.
[Pipe Cement / Primer]
Material
United States
Canada
Exhaust Air Intake Exhaust Air Intake
Schedule 40
PVC
ANSI/ASTM D1785 ULC S636
Certified
Materials
Only
CSA
B137.3
PVC-DWV
ANSI/ASTM D2665
CSA
B181.2
Schedule 40
CPVC
ANSI/ASTM F441
CSA
B137.3
Polypropylene
(PP)*
Centrotherm - lnnoFlue®
(certified ULC S636),
DuraVent PolyPro® (certified ULC S636)
System 1738TM
PVC Fuel Gas
Venting
IPEX Management Inc.
(certified UL 1738)
Material
United States
Canada
PVC
ANSI/ASTM D2564
ULC S636
Certified Materials
Only
CPVC
ANSI/ASTM F493
* Only listed manufacture specified vent parts
may be used for this Water Heater.
Refer to the manufacture’s literature for
detailed information.
- Approved Vent Manufacture:
- Centrotherm - lnnoFlue® PP
- DuraVent PolyPro®
** Applicable vent termination are “90°
elbow” or “Tee type”. Concentric vent
termination of polypropylene are
prohibited.
Parts #
Single Wall Pipe
(2 in. / 3 in.)
ISVL02xx(UV)/03xx(UV),
ISEP02xx/03xx, ISIA0203
Elbow
ISELL0287(UV)/0387(UV),
ISELL0245/0345
Termination**
ISELL0287UV/0387UV,
ISTT0220/0320
Bird Screen
IASPP02/03
Parts #
Single Wall Pipe
(2 in. / 3 in.)
2PPS-xxBL/3PPS-xxBL,
2PPS-xxL/3PPS-xxL
Elbow
2PPS-E90(B)L/3PPS-E90(B)L,
2PPS-E45(B)L/3PPS-E45(B)L
Termination** 2PPS-E90(B)L/3PPS-E90(B)L,
2PPS-T(B)L/3PPS-T(B)L
Bird Screen
2PPS-BG/3PPS-BG
Use of cellular core PVC (ASTM F891), cellular
core CPVC, or Radel® (polyphenylsulfone) in
non-metallic venting system is prohibited.
WARNING
40/80 CPVC or PP.
• This Water Heater must be vented with plastic
pipe materials as specified in the table below.
Vent installations in Canada which utilize plastic
vent systems must comply with ULC S636.
[Exhaust Vent / Air Intake]
Venting the Water Heater
6.2.2 Installation Instructions
• Follow all general venting guidelines as outlined in
this manual.
• Clearance described in this document is the
minimum recommendation/required distance.
Take appropriate clearance according to the
situations of the site.
• Make sure the vent system is gas tight and will
not leak.
• Support the vent pipe with hangers at regular
intervals as specified by these instructions or the
instructions of the vent manufacturer.
• All piping must be fully supported. Use pipe
hangers at a minimum of 3 ft (0.9 m) intervals.
Exhaust Flex Chimney Lining Kit (3 in.): 3PPS-FKL,
Flex Length (3 in.): 3PPS-FLEXxx
Intake
Aluminum Flex Length (3 in.): 3DFA-xx,
Coupler (3 in.): 3DFA-FCP
Exhaust
&
Intake*
Elbow (3 in.): 3PPS-E45L, 3PPS-E90L,
Single-Wall Pipe (3 in.): 3PPS-xxL
Appliance Adapter for PVC Coupler (2 in.):
2PPS-ADL,
Increaser: 2PPS-X3L
- DuraVent® - Flex Through Chimney w/ Air Intake
Exhaust Chimney Kit (3 in.): IFCK03xx,
Flexible Pipe PP (3 in.): IFVL03xxx
Intake
Termination**: ISELL0387UV, ISTT0320,
Bird Screen: IASPP03
Exhaust
&
Intake*
Single Wall Pipe (3 in.): ISVL03xx(UV),
ISEP03xx
Elbow (3 in.): ISELL0387UV, ISELL0345UV,
ISEL0387, ISEL0345,
Increaser: ISIA0203
- Centrotherm - lnnoFlue® PP
* Recommended items.
** Applicable vent termination are “87° elbow” or
“Tee type”.
Concentric vent termination of polypropylene
are prohibited.
CARBON MONOXIDE POISONING
• Failure to properly seal the vent system could
cause flue products to enter the living space.
• (For flexible pipe for chimney)
Handle the flexible vent carefully.
Dropping, Crushing and Stacking may cause
damage, and may result in fires, property
damage or exposure to Carbon Monoxide.
WARNING
NOTE Covering non-metallic vent pipe and
fittings with thermal insulation is
prohibited.
For 2 in. flexible PP material
• Flex Vent 2 in. Conversion Kit must be used
when using 2 in. flexible PP pipe for vent pipe
installation. Refer to the instructions provided
with Flex Vent 2 in. Conversion Kit for additional
detail.
• During the installation of Flex Vent 2 in. Kit,
ambient temperatures must be greater than
40°F (5°C). Afterwards, installation site ambient
temperature must be greater than -4°F (-20°C).
Flex vent pipe breakage may occur if these
temperature requirements are not observed.
• Only listed manufacturer specified vent parts may
be used for this Water Heater.
• Use only solid PVC / CPVC (schedule 40) or PP
pipe.
• 2 in. or 3 in. schedule 80 pipe may also be used
on this Water Heater, however the Btu/h input of
the Water Heater will be reduced by up to 9%.
• Maintain the same vent pipe diameter from the
Water Heater flue to the termination.
• In Canada, plastic vent systems must be certified
to ULC S636. The components of the certified
vent system must not be interchanged with other
vent systems or unlisted pipe/fittings.
• In Canada, specified primers and glues of the ULC
S636 certified vent system must be from a single
system manufacturer and not intermixed with
other system manufacturer’s vent system parts.
NOTE Do not use the Water Heater to
support the vent piping.
For flexible pipe for chimney
• During the installation, ambient temperatures
must be greater than 40 °F (5 °C). Afterwards,
installation site ambient temperature must
be greater than -4 °F (-20 °C). Flexible vent
pipe breakage may occur if these temperature
[Information regarding certified “Flexible vent
pipe and connections”]
- Flex Vent 2 in. Kit – 25 ft (1824)
• Do not intermingle any other venting material
with allowable polypropylene venting mentioned.
• The Btu/h input of the Water Heater will be
reduced by up to 9% when maximum vent length.
Standard(s) ULC-S636-08 Standards for type BH Gas
Venting Systems
Product
25 ft - Flex Pipe 2 in. - LE, Flex Vent 2 in.
Rigid 45 Elbow Set - LE
Brand name Living Engineering Co,Ltd.
- Flex Vent 2 in. Kit – 35 ft (1824-1)
Standard(s) ULC-S636-08 Standards for type BH Gas
Venting Systems
Product
35 ft - Flex Pipe 2 in. - CES, Flex Vent 2 in.
Rigid 45 Elbow Set - CES
Brand name Centrotherm - lnnoFlue®
requirements are not observed.
• Only listed manufacture specified vent parts
may be used for this appliance. Refer to the
manufacture’s literature for detailed information.
Venting the Water Heater
[How to tighten the Vent Pipe]
1. Continue to insert the Vent Pipe until it reaches
to the base of the Water Heater Exhaust and
Intake Flue.
• The Vent Pipe will be inserted approximately
2.3 in. (60 mm).
2. Secure the Vent Pipe by tightening the band
using a screwdriver.
• The tightening torque shall be the following:
- For PVC/CPVC pipe: between 16 and 20 in lb
- For PP pipe: between 12 and 15 in lb
Exhaust and
Intake Flue
Screwdriver
- Flat head
- Box wrench (5/16 in.)
Vent Pipe
For PVC/CPVC/PP material
• When preparing and assembling the pipe,
follow instructions as provided by the pipe
manufacturer. In general, the following practices
must be observed:
- Squarely cut all pieces of pipe.
- Remove all burrs and debris from joints and
fittings.
- All joints must be properly cleaned, primed,
and cemented. Use only cement and primer
approved for use with the pipe material as
outlined on page 17.
• PVC, CPVC or PP pipe has been approved for
use on this Water Heater with zero clearance to
combustibles.
• The pipe shall be installed so that the first 3 ft
(0.9 m) of pipe from the Water Heater flue outlet
is readily accessible for visual inspection.
For 2 in. flexible PP material
• Flex Vent 2 in. Kit may be used only in
accordance with the installation manual
included with the kit.
• The 2 in. flex vent application is only suitable for
vertical vent configuration.
• Flex Vent 2 in. Kit can be installed at zero
clearance to combustible materials.
• The Water Heater can be started up immediately
after Flex Vent 2 in. Kit is installed and inspected.
• Flex Vent 2 in. Kit systems expand and contract
slightly during heating cycles and must be
installed following included instructions.
• Flex Vent 2 in. Kit cannot be painted.
• When installing N-Flex vent, pitch is required as
detailed in Flex Vent 2 in. Kit installation manual.
For flexible pipe for chimney
• Every venting system must be properly planned
and installed for optimum performance and
safety. A flexible pipe installation always begins
with an inspection of the existing masonry
chimney (Chimney must be clean, sized correctly,
properly constructed and in good condition, if
being installed in a chimney as a liner). Inspect
chimney to make certain it is constructed
according to the latest revision of the NFPA211.
Local codes may differ from this code and should
be checked. Where there is a conflict, the local
code will prevail. In Canada refer to the National
Building Code or CSA-A405 as applicable.
• Refer to manufacturer’s instructions for assembly
of all flexible components including the chimney
cap and adaptor to rigid pipe at base of masonry
Chimney.
• Ensure none of the vent pipes and chimneys are
damaged or blocked.
• Do not use an existing chimney as a raceway for
a flue pipe if another appliance or fireplace is
vented through the chimney, and do not have any
connections inside the chimney chase.
• When using an inoperative chimney as a means
of a chase for the vent system, the surrounding
space within the chimney cannot be used to draw
combustion air or vent another appliance.
• The remaining space surrounding a chimney
liner, the flexible pipe within a masonry, metal
or factory-built flue shall not be used to supply
combustion air to the Water Heater. A separate
combustion air intake pipe routed back to the
Water Heater can be used in the remaining space
if required, the Water Heater venting system
is approved for zero clearance, and can be run
directly beside the combustion air intake pipe.
Bolt or screw joints together to avoid sag.
• Flexible pipe vertical offsets must not exceed 45°
and are limited to a maximum number of 2.
• Connect flue pipe to the chimney with the
shortest possible length of flue pipe.
• Slope the horizontal vent 1/4 in. upwards for
every 12 in. (300 mm) toward the chimney from
the Water Heater.
• Ensure at least 3 ft (0.9 m)
or more distance between
the near edge of the air
intake pipe or exhaust
pipe to the inside corner
of a wall.
Inside corner
2 ft (0.6 m)*
or more
1 ft (0.3 m)
or more
Vertical
Clearance**
* The clearance between
intake and exhaust
terminations must be
installed in accordance
with page 26 for horizontal
vent termination.
** Clearance requirement is
in accordance with page 24. This vertical clearance
must be considered to prevent exhaust accumulation
under the soffit.
Venting the Water Heater
6.2.3 Termination Considerations
NOTE • When adjusting the DIP switches
for longer vent runs, the Btu/h
input of the Water Heater will be
reduced by up to 9%.
• Do not change any other DIP
switches.
Maximum Vent Length Configurations (For PVC/
CPVC/PP material)
• The maximum vent length when using 2 in. (50
mm) pipe is 65 ft (20 m).
• The maximum vent length when using 3 in. (75
mm) pipe is 150 ft (46 m).
Both maximum lengths are reduced by the
number of elbows used, as shown in the following
table:
Vent
diameter
Maximum equivalent
vent length*1
V (Vertical)
+
H (Horizontal)
Maximum #
of elbows*2 Equivalent
length
2 in.
(50 mm)
65 ft (20 m)
6
90° elbow:
5 ft (1.5 m)
3 in.
(75 mm)
150 ft (46 m)
15
45° elbow:
3 ft (0.9 m)
*1 The maximum vent length includes elbows.
*2 Not including the termination.
• Check and confirm that there is no tension to
the flexible pipe by hanging or suspending of
anything.
• Check vent piping at least once a season. Verify
vent pipe connections to chimney are secure and
no obstructions are present. If vent piping shows
sign of leaking, replace it immediately.
• This Water Heater has been designed to be
vented with either 2 in. (50 mm) or 3 in. (75 mm)
PVC, CPVC, PP, or 3 in. (75 mm) flexible pipe for
chimney. If you use Flex Vent 2 in. Conversion Kit,
you must use 2 in. flexible PP.
• The minimum total vent length including
horizontal and vertical vent runs should not be
less than:
- PVC/CPVC/PP, 3 in. (75 mm) flexible pipe for
chimney: 3 ft (0.9 m)
- 2 in. flexible PP: 5 ft (1.5 m)
• The Water Heater can be adjusted to
accommodate longer vent runs; refer to the table
below. Do not exceed the maximum vent length.
• Disconnect the electrical power and then adjust
the DIP switches according to the vent condition
noted in the tables below.
Refer to page 58 for the location of the DIP switch
bank and how to change the DIP switches.
Failure to perform this step will result a “73” code
displayed on the Remote Controller and a cease
in operation.
If this occurs, disconnect, then reconnect the
electrical power to the Water Heater to reset the
system.
• Do not store hazardous or flammable substances
near the vent termination and check that the
termination is not blocked in any way.
• Steam or condensed water may come out from
the vent termination. Select the location for
the termination as to prevent injury or property
damage.
• If snow is expected to accumulate, make sure the
termination will not be covered with snow or hit
by falling lumps of snow.
• The vent for this appliance shall not terminate:
i) over public walkways; or
ii) near soffit vents or crawl space vents or
other areas where condensate or vapor could
create a nuisance or hazard or cause property
damage; or
iii) where condensate vaper could cause damage
or could be detrimental to the operation of
regulators, relief valves, or other equipment.
• (For PVC/CPVC/PP material) A bird screen must
be installed on the vent terminations to prevent
debris or animals from entering the piping. These
screens are not supplied with the Water Heater
and must be purchased separately.
6.2.4 Maximum Vent Length
• The following termination can also be used.
- Termination Manufacturer: IPEX Management Inc.
- Item description
NOTE Below are additional models
approved for use by the manufacturer
and supplied by IPEX. Refer to
the IPEX literature or web site for
additional details.
* Universal Concentric Vent Kit :
#397256 - PVC System 1738
#196256 - PVC System 636
#197256 - CPVC System 636
** Low Profile Termination Kit :
#397984 - 2” PVC System 1738
#397985 - 3” PVC System 1738
#196984 - 2” PVC System 636
#196985 - 3” PVC System 636
Item
Stock Code
Universal Concentric Vent Kit (UCVK)*
(PVC ULC S636/UL 1738 - Certified for
use in both Canada and USA)
1819
(397007)
IPEX Low Profile Termination Kit**
(PVC ULC S636/UL 1738 - Certified
for use in both Canada and USA)
2 in.
1820
(397100)
3 in.
1820-1
(397101)
Vent Material
Bird Screen Parts #
2 in. (50 mm) PVC or CPVC
Pavilion Stock Code: 1816
3 in. (75 mm) PVC or CPVC
Pavilion Stock Code: 1817
Centrotherm - 2 in. (50 mm) PP
IASPP02
Centrotherm - 3 in. (75 mm) PP
IASPP03
DuraVent - 2 in. (60 mm) PP
2PPS-BG
DuraVent - 3 in. (80 mm) PP
3PPS-BG
Venting the Water Heater
[DIP Switch Adjustment]
[Vent length Calculation example]
Step 1:
Vent Diameter
2 in.
Step 2:
Straight pipe length
(Vertical length + Horizontal length)
17 ft
Step 3:
Number of elbows
90° elbows: 2
45° elbows: 2
Step 4:
Calculate equivalent length
90° elbows: 2 × 5 ft = 10 ft
45° elbows: 2 × 3 ft = 6 ft
Step 5:
Total vent length
(Add Step 2 and Step 4 together)
17 ft + 16 ft = 33 ft
Step 6:
Check [DIP Switch Adjustment] and select DIP
switch settings.
②[33 ft or more using 2 in. (50 mm) pipe]
(i.e., turn ON DIP switch #7)
Maximum Vent Length Configurations (For flexible
pipe for chimney)
[DuraVent® - Flex Through Chimney w/ Air Intake
(Only 3 in.)]
The vent length condition setting depends on
the flexible pipe length, the rigid pipe length and
number of elbows. Calculate an each ventilation
system equivalent length, then adjust the DIP
switch.
Here
• Equivalent vent length calculation example:
[Example 1]
- Vent Size: 3 in.
- V (Vertical length): 20 ft
- H (Horizontal length): 6 ft
- 90° elbow: 2
1 ft × 20 + 1 ft × 6 + 5 ft × 2 = 36 ft
Total equivalent length ≤ 50 ft
Select “Short length”
Maximum Vent Length Configurations (For Flex
Vent 2 in. Conversion Kit)
Maximum Vent Length Example:
• Actual Vent Length = 13 ft (3.9 m) (with DIP
switch set at “Short length” condition)
• Actual Vent Length = 25 ft (7.5 m) (with DIP
switch set at “Long length” condition)
[Example 2]
- Vent Size: 3 in.
- V (Vertical length): 35 ft
- H (Horizontal length): 10 ft
- 90° elbow: 3
1 ft × 35 + 1 ft × 10 + 5 ft × 3 = 60 ft
50 ft < Total equivalent length ≤ 75 ft
Select “Long length”
Vent length condition
DIP switches
#7
#8
①Less than 33 ft using 2 in. (50 mm) pipe
OFF
OFF
②33 ft or more using 2 in. (50 mm) pipe
ON
OFF
③Less than 75 ft using 3 in. (75 mm) pipe
OFF
ON
④75 ft or more using 3 in. (75 mm) pipe
ON
ON
Here
Vent length
DIP switches
#7
#8
Short length
5 ft (1.5 m) - 15 ft (4.5 m)
OFF
OFF
Long length
15 ft (4.5 m) - 35 ft (10.5 m)
ON
OFF
Vent
length
condition
DIP
switch
#7
Maximum equivalent
vent length*
V (Vertical)
+
H (Horizontal)
Equivalent
length
Short
length
OFF
< 50 ft (15 m)
Flexible pipe:
1 ft (0.3 m)
Rigid pipe:
1 ft (0.3 m)
90° elbow:
5 ft (1.5 m)
45° elbow:
3 ft (0.9 m)
Long
length
ON
50 ft (15 m)–75 ft (22.5 m)
* The maximum vent length includes elbows.
Venting the Water Heater
Below items are required for connecting.
H
V
Slope the Vents
Upward
2PPS-X3L (DuraVent®)
2PPS-ADL (DuraVent®)
2 in. PVC/CPVC coupler
2 in. PVC/CPVC pipe
• Equivalent vent length calculation example:
[Example 1]
- Vent Size: 3 in.
- V (Vertical length): 25 ft
- H (Horizontal length): 5 ft
- 87° elbow: 2
1 ft × 25 + 1 ft × 5 + 5 ft × 2 = 40 ft
Total equivalent length ≤ 50 ft
Select “Short length”
[Example 2]
- Vent Size: 3 in.
- V (Vertical length): 30 ft
- H (Horizontal length): 10 ft
- 87° elbow: 3
1 ft × 30 + 1 ft × 10 + 5 ft × 3 = 55 ft
50 ft < Total equivalent length ≤ 75 ft
Select “Long length”
[Centrotherm® - Flex Through Chimney w/ Air
Intake (Only 3 in.)]
The vent length condition setting depends on
the flexible pipe length, the rigid pipe length and
number of elbows. Calculate an each ventilation
system equivalent length, then adjust the DIP
switch.
Here
Vent
length
condition
DIP
switch
#7
Maximum equivalent
vent length*
Equivalent
length
Short
length
OFF
Exhaust vent
V (Vertical) + H (Horizontal):
< 50 ft (15 m)
Air Intake:
< 50 ft (15 m)
Flexible pipe:
1 ft (0.3 m)
Rigid pipe:
1 ft (0.3 m)
90° elbow:
5 ft (1.5 m)
45° elbow:
3 ft (0.9 m)
Long
length
ON
Exhaust vent
V (Vertical) + H (Horizontal):
50 ft (15 m)–75 ft (22.5 m)
Air Intake:
50 ft (15 m)–75 ft (22.5 m)
* The maximum vent length includes elbows.
Venting the Water Heater
Increasers are required when using 3 in. flexible pipe.
3 in. Elbow
ISIS0203
(Centrotherm®)
H
V
Slope the Vents
Upward
Slope the Vents
Upward
6.3 Select a Vent Type
Combustion air is
supplied from the
outdoors. Combustion
air and exhaust are
seperate vent pipes.
Combustion
air
Exhaust
Direct Vent
Combustion air is
supplied from the
surrounding indoor air.
Combustion
air
Exhaust
Non-Direct Vent (with SV Conversion Kit)
Combustion air is
supplied from the
surrounding indoor air.
Combustion
air
Exhaust
Non-Direct Vent (with Flex Vent 2 in. Conversion
Kit)
The Water Heater can
be installed outside
using the Outdoor Vent
Cap.
Combustion
air
Exhaust
Outdoor (with Outdoor Vent Cap)
This Water Heater is suitable for Common Vent
System. To make a Common Vent System, refer
to the Common Vent installation manual or
contact Pavilion Customer Center at https://
www.peerlessboilers.com/ or 1-855-443-8468 for
details.
Common Vent
Combustion
air
Exhaust
Exhaust gasses and
combustion air must not
be combined into a single
PVC pipe using a “Y”
fitting.
WARNING
Combustion
air
Exhaust
Single
Pipe
Venting the Water Heater
6.4 Vent Pipe Installation (Direct Vent)
6.4.1 Clearance Requirements from Vent Terminations to Building Openings
[When supplying combustion air from the outdoors]
Vent Terminal
Air Supply Inlet
Area Where Terminal is Not Permied
Less than 10
3
or more
Mechanical air
supply inlet
[ K for US ]
Less than 2
Venlated soffit
located
[ D ]
Ref
Description
Canadian Direct Vent Installations 1
US Direct Vent Installations 2
A
Clearance above grade, veranda, porch, deck, or
balcony
12 in. (30 cm)
12 in. (30 cm)
B
Clearance to window or door that may be opened
6 in. (15 cm) for appliances
≤ 10,000 Btuh (3kW),
12 in. (30 cm) for appliances
> 10,000 Btuh (3kW) and
≤ 100,000 Btuh (30 kW),
36 in. (91 cm) for appliances
> 100,000 Btuh (30 kW)
6 in. (15 cm) for appliances
≤ 10,000 Btuh (3kW),
9 in. (23 cm) for appliances
> 10,000 Btuh (3kW) and
≤ 50,000 Btuh (15 kW),
12 in. (30 cm) for appliances
> 50,000 Btuh (15 kW)
C
Clearance to permanently closed window
*
*
D
Vertical clearance to ventilated soffit located
above the terminal within a horizontal distance of
2 feet (61 cm) from the center line of the terminal
*
*
E
Clearance to unventilated soffit
*
*
F
Clearance to outside corner
*
*
G
Clearance to inside corner
*
*
H
Clearance to each side of center line extended
above meter/regulator assembly
*
*
I
Clearance to service regulator vent outlet
Above a regulator within 3 ft (91 cm)
horizontally of the vertical center
line of the regulator vent outlet to a
maximum vertical distance of 15 ft
(4.5 m)
*
J
Clearance to non-mechanical air supply inlet to
building or the combustion air inlet to any other
appliance
6 in. (15 cm) for appliances
≤ 10,000 Btuh (3kW),
12 in. (30 cm) for appliances
> 10,000 Btuh (3kW) and
≤ 100,000 Btuh (30 kW),
36 in. (91 cm) for appliances
> 100,000 Btuh (30 kW)
6 in. (15 cm) for appliances
≤ 10,000 Btuh (3kW),
9 in. (23 cm) for appliances
> 10,000 Btuh (3kW) and
≤ 50,000 Btuh (15 kW),
12 in. (30 cm) for appliances
> 50,000 Btuh (15 kW)
K
Clearance to a mechanical air supply inlet
6 ft (1.83 m)
3 ft (91 cm) above if within
10 ft (3 m) horizontally
L
Clearance above paved sidewalk or paved
driveway located on public property
7 ft (2.13 m)†
*
M
Clearance under veranda, porch, deck, or balcony
12 in. (30 cm)‡
*
1 In accordance with the current CSA B149.1 Natural Gas and Propane Installation Code
2 In accordance with the current ANSI Z223.1 / NFPA 54 National Fuel Gas Code
† A vent shall not terminate directly above a sidewalk or paved driveway that is located between two single family dwellings and
serves both dwellings.
‡ Permitted only if veranda, porch, deck, or balcony is fully open on a minimum of two sides beneath the floor.
* Clearance in accordance with local installation codes and the requirements of the gas supplier. Clearance to opposite wall is 24 in. (60 cm).
• All clearance requirements are in accordance with ANSI Z21.10.3 and the National Fuel Gas Code, ANSI
Z223.1 and in Canada, in accordance with the Natural Gas and Propane Installation Code CSA B149.1.
Venting the Water Heater
For Horizontal Vent Termination - PVC/CPVC Material Only
• Use a condensation drain if necessary.
• In the Commonwealth of Massachusetts a carbon monoxide detector is required for all side wall horizontally
vented gas fuel equipment. Refer to the page 4 for more detail information.
Possible Orientations
≥ 3ft Min.
3 in. (75 mm) pipe and 2 in. × 3 in.
Increaser couplings required
when using plastic horizontal
hood terminations.
Increaser couplings must be
installed just above the heaters
vent flue connections.
Slope the horizontal exhaust vent
1/4 in. upwards for every 12 in.
(305 mm) toward the termination.
12 in. (305 mm) above
grade or over
maximum snow level
12 in. (305 mm) above
grade or over
maximum snow level
Ceiling
Interior Wall
(e.g. Hood Termination installation)
(e.g. Hood Termination installation)
(e.g. Low Profile Termination installation)
Exhaust
3 in. (75 mm) or
2 in. (50 mm)
Intake
3 in. (75 mm) or
2 in. (50 mm)
Intake*
Intake
Overhang
Exhaust*
Exhaust
Exterior Wall
If 3 ft (0.9 m) distance between Intake and Exhaust cannot be
ensured, the installation can be carried out only in the installation
method shown in “Alternate Horizontal Vent Termination”.
The PVC/CPVC elbow may be used in place of Hood
Termination as the horizontal vent termination.
Hood Termination
3 in. (75 mm)
* When choosing intake and exhaust terminations, you
must use the same type of elbow (i.e. both 90° elbows).
This will help with proper combustion by putting both
terminations in the same pressure zone.
Hanger Straps
≥ 12 in. (305 mm) Min.
2 in. or 3 in.
Low Profile
Termination
6.4.2 Horizontal Vent Termination
Venting the Water Heater
Alternate Horizontal Vent Termination- PVC, CPVC or PP Material
(When 3 ft (0.9 m) distance between Intake and Exhaust cannot be ensured.)
• Insert the bird screen into the 90° elbow installed vertically downward.
• Intake and exhaust should face the same direction. Intake and exhaust should keep the same pressure zone.
• If the distance between the air inlet and exhaust vent terminations is too short, the Water Heater will
draw in the exhaust gases through the intake. There is a risk of inadequate combustion air for the Water
Heater, thus increasing Carbon Monoxide (CO) emissions and noise due to vibration.
• Termination elbows must be oriented vertically, pointing directly downward. Attempts to prevent exhaust
air from entering the air inlet by angling termination elbows in directions other than directly downward
will increase the risk of freezing.
• Reversing the air intake and exhaust pipes is not allowed. Carbon Monoxide (CO) emissions and noise
due to vibration will increase.
WARNING
NOTE Do not use Hood termination.
Exhaust
Intake
Interior View
Exterior View
Interior View
Exterior View
Interior View
Exterior View
Exhaust
Intake
Exhaust
Intake
NOTE
Upper side is exhaust, lower
side is intake. The reverse
orientation is not allowed.
NOTE
The side distant from wall is
intake, the side near the
wall is exhaust.
The reverse orientation is
not allowed.
≥ 2 ft Min.
The distance is measured
at inside of pipe to inner
dimension.
≥ 1 Min.
The distance is measured
at inside of pipe to inner
dimension.
≥ 1 Min.
The distance is measured
at the outlets of intake
port (terminal) and
exhaust port (terminal).
≥ 3 in. Min.
(between outside
wall and
termination)
≥ 3 in. Min.
(between outside
wall and
terminaon)
≥ 3 in. Min.
(between outside
wall and
terminaon)
Venting the Water Heater
2 in. pipe*
3 in. pipe
2 in. × 3 in. Increaser
coupling
When using 3 in. Concentric
Termination, 3 in. (75 mm) pipe
and 2 in. - 3 in. Increaser couplings
are required.
Increaser couplings must be
installed just above the Water
Heaters vent flue connections.
* The length of the pipe
between the Increaser
couplings and the Exhaust
and Intake Flue of the
Water Heater should be up
to 6 in. (152 mm).
Insert Bird Screen in
End of Termination.
Bird Screen is not
supplied with water
heater.
It is included in PVC
Concentric
Termination.
Exhaust
2 in. (50 mm)
or
3 in. (75 mm)
Intake
2 in. (50 mm)
or
3 in. (75 mm)
Slope the horizontal
vent 1/4 in. upwards for
every 12 in. (305 mm)
toward the termination.
Hanger
Straps
1 in. (25 mm) to
2 in. (50 mm)
(e.g. 2 in. Concentric Termination installation)
2 in. or 3 in.
Concentric
Termination
Install a securing
strap to prevent
movement of the
termination.
For Horizontal PVC Concentric Termination - PVC/CPVC Material Only
• The concentric termination may be shortened, but not lengthened from its original factory supplied length.
• 2 in. (50 mm) or 3 in. (75 mm) PVC or CPVC pipe may be used with the concentric termination.
Maintain the same vent pipe diameter from the Water Heater flue to the termination.
• Use a condensation drain if necessary.
• In the Commonwealth of Massachusetts a carbon monoxide detector is required for all side wall horizontally
vented gas fuel equipment. Refer to the page 4 for more detail information.
For Universal Concentric Vent Kit
1 in. (25 mm) to
2 in. (50 mm)
Universal
Concentric
Vent
Insert Bird Screen in
End of Termination.
Bird Screen is not
supplied with water
heater.
3 in. × 2 in.
Reducer bushing
Venting the Water Heater
For Vertical Vent Termination - PVC, CPVC or PP Material
Roof Flashing
Storm Collar
Roof
Flashing
Storm
Collar
≥ 3 ft Min.
≥ 3 ft Min.
12 in. over
maximum
snow level
12 in. over
maximum
snow level
Support
Hanger
Strap
2 in. pipe*
3 in. pipe
2 in. × 3 in. Increaser
coupling
• A short horizontal section is
required to prevent debris
from falling into the water
heater.
• When using a horizontal
section, slope the horizontal
vent 1/4 in. upwards for
every 12 in. (305 mm)
toward the termination to
drain condensate.
When the vent
penetrates a floor or
ceiling and is not
running in a fire rated
shaft, a firestop and
support is required.
*About the termination
• When choosing intake and exhaust terminations, you must use the same type of elbow (i.e.
both 90° elbows).
This will help with proper combustion by putting both terminations in the same pressure zone.
• Insert Bird Screen in End of 90° Elbow.
Bird Screen is not supplied with water heater, order separately.
• To prevent excessive condensation formation, only the vent termination should be located on
the exterior of the building.
When the vent termination
is located not less than 8 ft
(2.4 m) from a vertical wall
or similar obstruction,
terminate above the roof at
least 2 ft (0.6 m), but not
more than 6 ft (1.87 m), in
accordance with the
National Fuel Gas Code
ANSI Z223.1 / NFPA 54 or
Natural Gas and Propane
Installation Code CSA
B149.1.
Provide vertical
support every 3 ft
(0.9 m) or as
required by the vent
pipe manufacturer's
instructions.
Support
Firestop
2 in. × 3 in. Increaser couplings are
required when using 3 in. (75 mm)
pipe.
• The combustion
air intake of any
appliance
• Any other building
opening
Firestop
Firestop
*
*
Firestop
* The length of the pipe
between the Increaser
couplings and the Exhaust
and Intake Flue of the
Water Heater should be up
to 6 in. (152 mm).
Exhaust
2 in. (50 mm)
or
3 in. (75 mm)
Intake
2 in. (50 mm)
or
3 in. (75 mm)
6.4.3 Vertical Vent Termination
Venting the Water Heater
(e.g. 2 in. Concentric Termination installation)
Exhaust
2 in. (50 mm)
or
3 in. (75 mm)
Intake
2 in. (50 mm)
or
3 in. (75 mm)
2 in. or 3 in.
Concentric
Termination
Plastic Rain Cap*
Increaser coupling*
* Not supplied with
water heater, order
separately.
12 in. (305 mm)
above grade or
over maximum
snow level.
≥ 3 ft Min.
3 in. (75 mm) pipe and 2 in. × 3 in. Increaser
coupling requires when using Plastic Rain
Cap.
Plastic Rain Cap
3 in. (75 mm) pipe
2 in. (50 mm) pipe
2 in. × 3 in. Increaser coupling
• The combustion
air intake of any
appliance
• Any other building
opening
2 in. pipe**
3 in. pipe
3 in. pipe
2 in. × 3 in. Increaser
coupling
When using 3 in. Concentric
Termination, 3 in. (75 mm) pipe and 2 in.
× 3 in. Increaser couplings are required.
Increaser couplings need to be used just
prior to 3 in. Concentric Termination.
** The length of the pipe between the
Increaser couplings and the
Exhaust and Intake Flue of the
Water Heater, and the concentric
termination vent pipe connections
should be up to 6 in. (152 mm).
For Vertical PVC Concentric Termination - PVC/CPVC Material Only
• The concentric termination may be shortened, but not lengthened from its original factory supplied length.
• 2 in. (50 mm) or 3 in. (75 mm) PVC or CPVC pipe may be used with the concentric termination.
Maintain the same vent pipe diameter from the Water Heater flue to the termination.
• Use a condensation drain if necessary.
• In the Commonwealth of Massachusetts a carbon monoxide detector is required for all side wall horizontally
vented gas fuel equipment. Refer to the page 4 for more detail information.
Venting the Water Heater
6.5.1 Clearance Requirements from Vent Terminations to Building Openings
[Other than Direct Vent]
Vent Terminal
Air Supply Inlet
Area Where Terminal is Not Permitted
Mechanical air
supply inlet
[ K for US ]
Ventilated soffit
located
[ D ]
Less than 2 ft
Less than 10 ft
3 ft
or more
Ref
Description
Canadian Non-Direct Vent Installations 1 US Non-Direct Vent Installations 2
A
Clearance above grade, veranda, porch, deck, or
balcony
12 in. (30 cm)
12 in. (30 cm)
B
Clearance to window or door that may be
opened
6 in. (15 cm) for appliances
≤ 10,000 Btuh (3kW),
12 in. (30 cm) for appliances
> 10,000 Btuh (3kW) and
≤ 100,000 Btuh (30 kW),
36 in. (91 cm) for appliances
> 100,000 Btuh (30 kW)
4 ft (1.2 m) below or to side of
opening;
1 ft (300 mm) above opening
C
Clearance to permanently closed window
*
*
D
Vertical clearance to ventilated soffit located
above the terminal within a horizontal distance
of 2 feet (61 cm) from the center line of the
terminal
*
*
E
Clearance to unventilated soffit
*
*
F
Clearance to outside corner
*
*
G
Clearance to inside corner
*
*
H
Clearance to each side of center line extended
above meter/regulator assembly
*
*
I
Clearance to service regulator vent outlet
Above a regulator within 3 ft (91 cm)
horizontally of the vertical center
line of the regulator vent outlet to a
maximum vertical distance of 15 ft
(4.5 m)
*
J
Clearance to non-mechanical air supply inlet to
building or the combustion air inlet to any other
appliance
6 in. (15 cm) for appliances
≤ 10,000 Btuh (3kW),
12 in. (30 cm) for appliances
> 10,000 Btuh (3kW) and
≤ 100,000 Btuh (30 kW),
36 in. (91 cm) for appliances
> 100,000 Btuh (30 kW)
4 ft (1.2 m) below or to side of
opening;
1 ft (300 mm) above opening
K
Clearance to a mechanical air supply inlet
6 ft (1.83 m)
3 ft (91 cm) above if within
10 ft (3 m) horizontally
L
Clearance above paved sidewalk or paved
driveway located on public property
7 ft (2.13 m)†
*
M
Clearance under veranda, porch, deck, or balcony
12 in. (30 cm)‡
*
1 In accordance with the current CSA B149.1 Natural Gas and Propane Installation Code
2 In accordance with the current ANSI Z223.1 / NFPA 54 National Fuel Gas Code
† A vent shall not terminate directly above a sidewalk or paved driveway that is located between two single family dwellings and
serves both dwellings.
‡ Permitted only if veranda, porch, deck, or balcony is fully open on a minimum of two sides beneath the floor.
* Clearance in accordance with local installation codes and the requirements of the gas supplier. Clearance to opposite wall is 24 in. (60 cm).
• All clearance requirements are in accordance with ANSI Z21.10.3 and the National Fuel Gas Code, ANSI
Z223.1 and in Canada, in accordance with the Natural Gas and Propane Installation Code CSA B149.1.
6.5 Vent Pipe Installation (Non-Direct Vent)
Venting the Water Heater
6.5.2 Consideration for Installation
NOTE Flex Vent 2 in. Conversion Kit must
be installed in the proper direction as
shown above.
• When installing this Water Heater in an
area with a large amount of lint such as a
commercial Laundromat, direct vent (“DV”)
system must be used.
The “SV” configuration (using SV Conversion
Kit) and Flex Vent 2 in. Conversion Kit are
prohibited.
• When installing this Water Heater in a mobile
home, all combustion must be drawn directly
from the outdoors.
The “SV” configuration (using SV Conversion
Kit) and Flex Vent 2 in. Conversion Kit are
prohibited.
DANGER
• SV Conversion Kit is required for the air intake.
• It is recommended a carbon monoxide alarm
installed in same room space as Water Heater
when supplying combustion air from the indoors.
To prevent possible personal injury or death
due to asphyxiation, common venting with
other manufacturer’s induced draft appliances
is not allowed.
WARNING
Failure to change DIP switch #3 and use SV
Conversion Kit could result in a fire or explosion
causing property damage, personal injury or
death.
Refer to the instructions provided with the
conversion kit for additional details.
WARNING
For SV Conversion Kit
1. Secure the “Flex Vent 2 in. Conversion Kit”
to top of the Water Heater. (Refer to the
instructions provided with “Flex Vent 2 in.
Conversion Kit” for additional detail.)
2. Disconnect the electrical power and then turn
ON DIP switch #2 and #3.
Refer to page 58 for the location of the DIP
switch bank and how to change the DIP
switches.
Failure to perform this step will result a “73”
code displayed on the Remote Controller and a
cease in operation.
If this occurs, disconnect, then reconnect the
electrical power to the Water Heater to reset
the system.
Here
• Disconnect the erectrical power and then turn ON
DIP switch #3 if combustion air will be supplied
from the indoors.
Refer to page 58 for the location of the DIP switch
bank and how to change the DIP switch.
Failure to perform this step will result a “73” code
displayed on the Remote Controller and a cease
in operation.
If this occurs, disconnect, then reconnect the
electrical power to the Water Heater to reset the
system.
Here
For Flex Vent 2 in. Conversion Kit
Flex Vent 2 in. Conversion Kit
Venting the Water Heater
6.5.3 Combustion Air
NOTE Provide adequate combustion air so
as to not create negative pressure
within the building.
• Supply combustion air to the Water Heater as per
the National Fuel Gas Code, ANSI Z223.1 - latest
edition and in Canada, in accordance with the
Natural Gas and Propane Installation Code CSA
B149.1 - latest edition.
• A minimum free area of each opening:
• If the Water Heater is installed in a mechanical
closet, a minimum of permanent clearance of
4 in. or more in front of the Water Heater is
required. In order to facilitate maintenance and
repair, a minimum clearance (24 in. or more)
should be met.
• If combustion air will be provided through a duct,
size the duct to provide 70 ft3 of fresh air per
minute.
H
H
W
W
Provide two
permanent
openings to allow
circulation of
combustion air.
(e.g. SV Conversion Kit installation)
Indoor make up
air is provided
200 in.²
example
20 in. (W) × 10 in. (H)
Outdoor
make
up air is
provided
Direct or Vertical ducts
50 in.²
example
10 in. (W) × 5 in. (H)
Horizontal ducts
100 in.²
example
20 in. (W) × 5 in. (H)
Venting the Water Heater
6.5.4 Horizontal Vent Termination
• Use a condensation drain if necessary.
• In the Commonwealth of Massachusetts a carbon monoxide detector is required for all side wall horizontally
vented gas fuel equipment. Refer to the page 4 for more detail information.
2 in. × 3 in. Increaser coupling is
required when using 3 in. (75 mm) pipe.
Exhaust
2 in. (50 mm)
or
3 in. (75 mm)
Intake
2 in. conversion
Kit
Inlet Screen
≥ 3 in. Min.
• Insert Bird Screen in End
of Termination.
Bird Screen is not
supplied with water
heater, order separately.
• It is not necessary to use
Bird Screens with the
Hood Termination.
Either a tee or the Hood
Termination termination may be
used for the vent termination.
Hanger
Straps
Slope the horizontal
vent 1/4 in. upwards for
every 12 in. (305 mm)
toward the termination.
• Above Grade
• Maximum
snow level
≥ 12 in.
(305 mm)
Min.
2 in. pipe*
3 in. pipe
2 in. × 3 in. Increaser
coupling
* The length of the pipe between the
Increaser couplings and the Exhaust
and Intake Flue of the Water Heater
should be up to 6 in. (152 mm).
Venting the Water Heater
6.5.5 Vertical Vent Termination
Intake
Exhaust
2 in. (50 mm)
or
3 in. (75 mm)
2 in. conversion
Kit
Inlet Screen
Hanger
Strap
Firestop
When the vent penetrates
a floor or ceiling and is not
running in a fire rated shaft, a
firestop and support is required.
≥ 3 ft Min.
Roof Flashing
Storm Collar
12 in. over
maximum
snow level
When the vent termination is located
not less than 8 ft (2.4 m) from a vertical
wall or similar obstruction, terminate
above the roof at least 2 ft (0.6 m), but
not more than 6 ft (1.87 m), in
accordance with the National Fuel Gas
Code ANSI Z223.1 / NFPA 54 or Natural
Gas and Propane Installation Code CSA
B149.1.
Provide vertical support
every 3 ft (0.9 m) or as
required by the vent pipe
manufacturer's
instructions.
• A short horizontal section is
required to prevent debris
from falling into the water
heater.
• When using a horizontal
section, slope the horizontal
vent 1/4 in. upwards for
every 12 in. (305 mm)
toward the termination to
drain condensate.
*About the termination
• Insert Bird Screen in End of 90° Elbow.
Bird Screen is not supplied with water heater, order separately.
• To prevent excessive condensation formation, only the vent
termination should be located on the exterior of the building.
*
• The combustion
air intake of any
appliance
• Any other building
opening
2 in. × 3 in. Increaser coupling is
required when using 3 in. (75 mm) pipe.
* The length of the pipe between the
Increaser couplings and the Exhaust
and Intake Flue of the Water Heater
should be up to 6 in. (152 mm).
2 in. pipe*
3 in. pipe
2 in. × 3 in.
Increaser coupling
For SV Conversion Kit
Venting the Water Heater
For Flex Vent 2 in. Conversion Kit
The 2 in. Flex Vent application is only suitable
for vertical vent configuration.
WARNING
*About the termination
To prevent excessive condensation
formation, only the vent
termination should be located on
the exterior of the building.
≥ 3 ft Min.
*
When the vent termination
is located not less than 8 ft
(2.4 m) from a vertical wall
or similar obstruction,
terminate above the roof at
least 2 ft (0.6 m), but not
more than 6 ft (1.87 m), in
accordance with the
National Fuel Gas Code
ANSI Z223.1/NFPA 54 or
Natural Gas and Propane
Installation Code CSA
B149.1.
Roof Flashing
Storm Collar
When the vent penetrates
a floor or ceiling and is not
running in a fire rated shaft, a
firestop and support is required.
Round 3 in. or 4 in. B-Vent
used as chase for 2 in.
flexible PP pipe
Firestop
The aluminum flex pipe serves
as protection against damage.
Exhaust
2 in. Flexible
PP pipe
Support
Intake
Flex Vent 2 in.
Conversion Kit
• The combustion
air intake of any
appliance
• Any other building
opening
Venting the Water Heater
Venting the Water Heater / Connecting the Gas Supply
• When installing this Water Heater outdoors, the
“Outdoor Vent Cap” must be used.
• Refer to the instructions provided with Outdoor
Vent Cap for additional detail.
• Disconnect the electrical power and then turn ON
DIP switch #2 if outdoor installation.
Refer to page 58 for the location of the DIP switch
bank and how to change the DIP switch.
Failure to perform this step will result a “73” code
displayed on the Remote Controller and a cease
in operation.
If this occurs, disconnect, then reconnect the
electrical power to the Water Heater to reset the
system.
Here
6.6 Outdoor Installation
7 Connecting the
Gas Supply
Follow the instructions from the gas supplier.
The sizing and installation of the gas system for
this Water Heater, as with any gas appliance, is
the sole responsibility of the installer.
The installer must be professionally trained to
do such work and must always follow all local
and national codes and regulations.
WARNING
Gas Type
The gas type indicated on the Water Heater’s rating
plate (NG or LP) must match the type of gas being
supplied to the Water Heater.
Meter
• The gas meter must be sized properly for the
Water Heater and other gas appliances to operate
properly.
• Select a gas meter capable of supplying the
entire Btu/h demand of all gas appliances in the
building.
Gas Conversions
• If the supplied gas does not match the gas type
on the rating plate, contact your water heater
supplier for a replacement Water Heater with the
proper gas type.
• If a gas conversion is needed, there are
conversion kits available for some models.
• The conversion kit shall be installed by a
qualified service agency in accordance with the
manufacturer’s instructions and all applicable
codes and requirements of the authority having
jurisdiction. The qualified service agency is
responsible for the proper installation of this
kit. Improper installation of this kit will void the
Pavilion Limited Warranty.
Conversion kits will only be shipped directly to the
Distributor or Agency performing the conversion.
Regulators
• Ensure that all gas regulators used are
operating properly and providing gas
pressures within the specified range of the
Water Heater being installed.
• Excess gas inlet pressure may cause serious
accidents.
WARNING
Connecting the Gas Supply
Pressure Test
The appliance and its gas connections must be leak
tested before placing the appliance in operation.
• Test at test pressures equal to or less than ½ psi
(3.5 kPa).
• The appliance must be isolated from the gas
supply piping system by closing its individual
manual shut off valve during any pressure testing
of the gas supply piping system.
• If test pressures are in excess of 1/2 psi (3.5 kPa),
the appliance and its individual shut off valve
must be completely disconnected from the gas
supply piping system during the test process.
Pressure
• Check the gas supply pressure immediately
upstream at a location provided by the gas
company.
• Supplied gas pressure must be within the limits
shown in the specifications section with all gas
appliances operating.
The inlet gas pressure must be within the range
specified.
This is for the purposes of input adjustment.
Low gas pressure may cause a loss of flame or
ignition failure at other appliances in the home,
which may result in unburned gas in the home.
Serious accidents such as fire or explosion may
result.
WARNING
Measuring Gas Pressure
In order to check the gas supply pressure to the
Water Heater, a tap is provided on the gas inlet.
1. Remove the 9/32 in. hex head
/Philips screw from the tap.
2. Connect a manometer using a silicon tube.
3. Open up at least two fixtures with hot water
side fully.
4. Hold in the “Maximum
Burner Set Button”
on the circuit board.
Maximum
Burner Set
Button
Circuit Board
Pipe Sizing
• A gas shut off valve must be installed on the
supply line.
• Gas piping shall be in accordance with local utility
company requirements and/or in the absence of
local codes, use the latest edition of National Fuel
Gas Code (NFPA54GC), ANSI Z223.1. In Canada,
use the latest edition of CSA B149.1, Natural Gas
and Propane installation code.
• Size the gas line according to total Btu/h demand
of the building and length from the meter or
regulator so that the following supply pressures
are available even at maximum demand.
Supply Pressure
Natural Gas
LP Gas
Min
3.5 in. W.C.
8 in. W.C.
Max
10.5 in. W.C.
14 in. W.C.
Flexible Connectors
Flexible gas lines are not recommended unless the
minimum inside diameter is ¾ in. or greater and
the rated capacity of the connector is equal to or
greater than the Btu/h demand of the Water Heater.
Reference Tools & Sample Calculations
The tables and samples below are for reference
only. The professional sizing and installing the
gas line should always run the appropriate
calculations before all installations.
NOTICE
[Calculation Example]
A partial set of sizing tables are printed on page 39.
In cases where these tables are not appropriate,
refer to the NFPA.
1. Draw a sketch of a piping system.
Enter the system information.
(e.g.)
Point of
delivery
Outlet A
clothes dryer
35,000 Btu/h
Outlet B
range/oven unit
75,000 Btu/h
Outlet C
water heater
199,900 Btu/h
Outlet D
furnace
100,000 Btu/h
Gas pressures below the required minimum
pressure may result in ignition failure, personal
injury or death.
WARNING
Connecting the Gas Supply
2. • Determine the gas type used and supply gas
Pressure, and enter it.
• Determine the piping material and enter it to
the below.
• Select the appropriate pipe sizing table from
page 39 and enter it to the below.
3. • On the sketch, label the section of pipe from
the point of delivery (meter or regulator) to
the first tee as Section 1.
• Label the section from the first tee to the
second tee as Section 2, and label the section
from the first tee to the third tee as Section
3. Use similar section numbers for additional
sections.
Gas type:
Natural
Pressure drop:
1.0 in. W.C.
Table used:
2
Piping material:
Sch 40 steel
Supply gas pressure:
6 in. W.C.
(e.g.)
Gas type:
Pressure drop:
Table used:
Piping material:
Supply gas pressure:
(e.g.)
5 ft
Point of
delivery
5 ft
Section 2
10 ft
Section 1
10 ft
Section 3
5 ft
10 ft
15 ft
15 ft
5 ft
Outlet A
clothes dryer
35,000 Btu/h
Outlet B
range/oven unit
75,000 Btu/h
Outlet C
water heater
199,900 Btu/h
Outlet D
furnace
100,000 Btu/h
4. • Enter the demand is the amount of gas
flowing through a section of pipe in the table
below.
- For natural gas, use total Btu/h rating/1000
(ft3/h).
- For propane, use total Btu/h.
• For each section, determine the longest piping
from the point of delivery to the furthest
appliance through each section. Enter this
length for all pipe sections in the table below.
• Round up to the lengths in the appropriate
table on page 39. Read across until a capacity
equal to or greater than the required demand
for the section is found. Read up to find the
size. Repeat for each section of piping. Enter
this size in the table below.
5. • Enter the input rating for each appliance in the
table below.
- For natural gas appliances, enter the input
rating in Btu/h/1000 (ft3/h).
- For propane appliances, enter the input
rating in Btu/h.
• Enter the outlet length from each appliance to
the point of delivery in the table below.
• Round up to the lengths in the appropriate
table on page 39. Read across until a capacity
equal to or greater than the required demand
for the section is found. Read up to find the
size. Repeat for each appliance. Enter this size
in the table below.
Final Check
1. Turn on and operate all gas appliances including
the Water Heater.
2. Check the inlet pressure at each appliance
shall be such that the supply pressure at
the appliance is greater than or equal to the
minimum pressure required by the appliance.
NOTE If all appliances are not receiving
the minimum inlet pressure, the
gas piping system may need to be
changed.
Section
Demand
The longest
length
Size
1
409.9
45 ft
1 in.
2
299.9
35 ft
1 in.
3
110
45 ft
3/4 in.
4
5
(e.g.)
Section
Demand
The longest
length
Size
1
2
3
4
5
Appliance
Demand
Outlet
length
Size
Outlet A
35
45 ft
1/2 in.
Outlet B
75
40 ft
1/2 in.
Outlet C
199.9
35 ft
3/4 in.
Outlet D
100
35 ft
1/2 in.
(e.g.)
Appliance
Demand
Outlet
length
Size
Outlet A
Outlet B
Outlet C
Outlet D
Connecting the Gas Supply
[Gas pipe sizing tables]
• These tables are for reference only. Consult gas pipe manufacturer for actual pipe capacities.
• It is an example of Schedule 40 Metallic Pipe.
• (Only Table 1 - 4) Values in Table are in ft3 of Gas per Hour. Contact your gas supplier for Btu/ft3 ratings. For simplification
of your calculations, 1 ft3 of Gas is approximately equivalent to 1,000 Btu.
1. Maximum Natural Gas Delivery Capacity (For Less than 6 in. W.C. initial supply pressure)
0.5 in. W.C. Pressure Drop
Pipe Size
Length (including fittings)
10 ft
20 ft
30 ft
40 ft
50 ft
60 ft
70 ft
80 ft
90 ft
100 ft
125 ft
150 ft
175 ft
200 ft
(3 m)
(6 m)
(9 m)
(12 m)
(15 m)
(18 m)
(21 m)
(24 m)
(27 m)
(30 m)
(38 m)
(45 m)
(53 m)
(60 m)
1/2 in.
172
118
95
81
72
65
60
56
52
50
44
40
37
34
3/4 in.
360
247
199
170
151
137
126
117
110
104
92
83
77
71
1 in.
678
466
374
320
284
257
237
220
207
195
173
157
144
134
1 1/4 in.
1,390
957
768
657
583
528
486
452
424
400
355
322
296
275
1 1/2 in.
2,090
1,430
1,150
985
873
791
728
677
635
600
532
482
443
412
2 in.
4,020
2,760
2,220
1,900
1,680
1,520
1,400
1,300
1,220
1,160
1,020
928
854
794
2 1/2 in.
6,400
4,400
3,530
3,020
2,680
2,430
2,230
2,080
1,950
1,840
1,630
1,480
1,360
1,270
2. Maximum Natural Gas Delivery Capacity (For 6 - 7 in. W.C. initial supply pressure)
1.0 in. W.C. Pressure Drop
Pipe Size
Length (including fittings)
10 ft
20 ft
30 ft
40 ft
50 ft
60 ft
70 ft
80 ft
90 ft
100 ft
125 ft
150 ft
175 ft
200 ft
(3 m)
(6 m)
(9 m)
(12 m)
(15 m)
(18 m)
(21 m)
(24 m)
(27 m)
(30 m)
(38 m)
(45 m)
(53 m)
(60 m)
1/2 in.
250
172
138
118
105
95
87
81
76
72
64
58
53
50
3/4 in.
524
360
289
247
219
199
183
170
160
151
134
121
111
104
1 in.
986
678
544
466
413
374
344
320
300
284
252
228
210
195
1 1/4 in.
2,030
1,390
1,120
957
848
768
707
657
617
583
516
468
430
400
1 1/2 in.
3,030
2,090
1,680
1,430
1,270
1,150
1,060
985
924
873
774
701
645
600
2 in.
5,840
4,020
3,230
2,760
2,450
2,220
2,040
1,900
1,780
1,680
1,490
1,350
1,240
1,160
2 1/2 in.
9,310
6,400
5,140
4,400
3,900
3,530
3,250
3,020
2,840
2,680
2,380
2,150
1,980
1,840
3. Maximum Natural Gas Delivery Capacity (For 7 - 8 in. W.C. initial supply pressure)
2.0 in. W.C. Pressure Drop
Pipe Size
Length (including fittings)
10 ft
20 ft
30 ft
40 ft
50 ft
60 ft
70 ft
80 ft
90 ft
100 ft
125 ft
150 ft
175 ft
200 ft
(3 m)
(6 m)
(9 m)
(12 m)
(15 m)
(18 m)
(21 m)
(24 m)
(27 m)
(30 m)
(38 m)
(45 m)
(53 m)
(60 m)
1/2 in.
364
250
201
172
153
138
127
118
111
105
93
84
77
72
3/4 in.
762
524
420
360
319
289
266
247
232
219
194
176
162
151
1 in.
1,440
986
792
678
601
544
501
466
437
413
366
332
305
284
1 1/4 in.
2,950
2,030
1,630
1,390
1,230
1,120
1,030
957
898
848
751
681
626
583
1 1/2 in.
4,420
3,030
2,440
2,090
1,850
1,680
1,540
1,430
1,350
1,270
1,130
1,020
938
873
2 in.
8,500
5,840
4,690
4,020
3,560
3,230
2,970
2,760
2,590
2,450
2,170
1,970
1,810
1,680
2 1/2 in. 13,600
9,310
7,480
6,400
5,670
5,140
4,730
4,400
4,130
3,900
3,460
3,130
2,880
2,680
4. Maximum Natural Gas Delivery Capacity (For 8 - 10.5 in. W.C. initial supply pressure)
3.0 in. W.C. Pressure Drop
Pipe Size
Length (including fittings)
10 ft
20 ft
30 ft
40 ft
50 ft
60 ft
70 ft
80 ft
90 ft
100 ft
125 ft
150 ft
175 ft
200 ft
(3 m)
(6 m)
(9 m)
(12 m)
(15 m)
(18 m)
(21 m)
(24 m)
(27 m)
(30 m)
(38 m)
(45 m)
(53 m)
(60 m)
1/2 in.
454
312
250
214
190
172
158
147
138
131
116
105
96
90
3/4 in.
949
652
524
448
397
360
331
308
289
273
242
219
202
188
1 in.
1,790
1,230
986
844
748
678
624
580
544
514
456
413
380
353
1 1/4 in.
3,670
2,520
2,030
1,730
1,540
1,390
1,280
1,190
1,120
1,060
936
848
780
726
1 1/2 in.
5,500
3,780
3,030
2,600
2,300
2,090
1,920
1,790
1,680
1,580
1,400
1,270
1,170
1,090
2 in.
10,600
7,280
5,840
5,000
4,430
4,020
3,700
3,440
3,230
3,050
2,700
2,450
2,250
2,090
2 1/2 in. 16,900 11,600
9,310
7,970
7,070
6,400
5,890
5,480
5,140
4,860
4,300
3,900
3,590
3,340
5. Maximum Undiluted Propane (LP) Delivery Capacity in Thousands of Btu/h
0.5 in. W.C. Pressure Drop
Pipe Size
Length (including fittings)
10 ft
20 ft
30 ft
40 ft
50 ft
60 ft
80 ft
100 ft
125 ft
150 ft
175 ft
200 ft
(3 m)
(6 m)
(9 m)
(12 m)
(15 m)
(18 m)
(24 m)
(30 m)
(38 m)
(45 m)
(53 m)
(60 m)
1/2 in.
291
200
160
137
122
110
101
94
89
84
74
67
3/4 in.
608
418
336
287
255
231
212
197
185
175
155
140
1 in.
1,150
787
632
541
480
434
400
372
349
330
292
265
1 1/4 in.
2,350
1,620
1,300
1,110
985
892
821
763
716
677
600
543
1 1/2 in.
3,520
2,420
1,940
1,660
1,480
1,340
1,230
1,140
1,070
1,010
899
814
2 in.
6,790
4,660
3,750
3,210
2,840
2,570
2,370
2,200
2,070
1,950
1,730
1,570
Connecting the Water Supply
8 Connecting the Water Supply
• Installation and service must be performed by a
qualified plumber.
• In the Commonwealth of Massachusetts, this
product must be installed by a licensed plumber
or gas fitter in accordance with the Massachusetts
Plumbing and Fuel Gas Code 248 CMR Sections
2.00 and 5.00.
• Observe all applicable codes.
• It is recommended to install insulation to the
hot water line and the hot water return line for
comfort and energy saving.
• Components used in domestic piping must meet
requirements in NSF/ANSI 61 Drinking Water
System Components.
• With a Recirculation System, the water from the
Water Heater to the fixtures can be warmed up
in advance.You can get hot water to your fixtures
more quickly with less waste of water.
• See the Owner’s Guide for more information
about what you can do.
• Perform water treatment properly because Scale
build-up is more likely to occur in a Recirculation
System.
• (Only when conforming to California Code of
Regulations Title 24 Part 6)
Install the plumbing in accordance with the
regulation.
• Only one recirculation loop shall be installed in
the recirculation system.
Water
Heater
8.1 Overview of the Recirculation
System
Connecting the Water Supply
(*1)
Ball Valve for Return Line
Hot Water Supply Line
Hot Water Return Line
Hose Bibb
(To assist with purging air in the system)
Expansion Tank
(Install according
to local code if
necessary)
Water
Heater
Water Heater
(Master)
Water
Heater
Cold Water
Supply
Check Valve
(Back Flow Preventer)
Thermo-sensor
(For Title 24 if
necessary)
Fixture
Fixture
Fixture
Remote
Controller
On Demand Switch (*6)
(For on demand usage or
Title 24 if necessary)
Quick Connect Cord
On Demand
Switch
Remote
Controller
(*1) Isolation Valve (Service Valve Kit): The manufacturer stocks the Isolation Valve(Service Valve Kit) for easy water line installation. The
Isolation Valve (Service Valve Kit) is necessary for flushing the Heat Exchanger. This valve kit includes an integrated shut-off and
service valve with unions and a pressure relief valve.
(*2) Air Vent and Air Out: In order to prevent air locking in the recirculation pump, air out and air vent shall be installed near the Water
Heater on the return line.
(*3) Valve: For maintenance of expansion tank.
(*4) Expansion Tank: Confirm manufacture’s specification (e.g. Maximum temperature resistance at least 200°F (93°C), Tank volume,
Maximum pressure) for the expansion tank. Without this expansion tank, the increased volume of water created by thermal
expansion may be relieved from a pressure relief valve. In order to prevent this, the expansion tank shall be installed on the return
line. The charged pressure (PSI) of expansion tank shall be set to cold water supply pressure for correct operation.
(*5) Pressure Relief Valve: The increased volume of water created by thermal expansion may be relieved from the Pressure Relief Valve
in order to prevent damage to the system. It is normal operation for system safety.
(*6) An On Demand Switch must be connected
to the Master Water Heater which the
Remote Controller is connected for Quick
Connect Multi System.
Air Vent and Air Out (*2)
Pressure
Relief
Valve (*5)
Valve (*3)
Expansion Tank (*4)
[With a dedicated return line]
• (Only when conforming to California Code of Regulations Title 24 Part 6)
- Change the Recirculation setting. (See page 59)
- Install On-demand Switch and Thermo-sensor. (See page 50)
NOTE If gurgling noise occurs or the error code 63 appears on the Remote Controller, it may be caused
by air remaining in the system (e.g. Cold Water Line, Hot Water Line, Return Line or Water
Heater). Purge air from the system completely, following instructions on page 60-64.
(Back Flow Preventer)
Expansion Tank
(Install according
to local code)
Cold Water
Supply
Hot Water Return
(Operating in crossover mode)
Cold Water Supply
(Normal usage)
(*1) Manufacturer stocks the “Isolation Valve” (Service Valve Kit) for easy water line installation. The Isolation Valve (Service Valve Kit)
is necessary for flushing the Heat Exchanger.
Remote
Controller
(*1)
(*3)
Fixture
Fixture
Fixture
(*2) Crossover Valve
Hot Water Supply Line
To hot water
faucet
Hot
Water
OUT
Cold
Water
OUT
To cold water
faucet
Crossover Valve
Flex Hose
(provided in kit)
Flex Hose (existing riser)
Flex Hose (existing riser)
Flex Hose
(provided in kit)
Cold Water
IN
Hot Water
IN
(*2) Verify installation direction of the Crossover Valve.
(*3) The cold water supply line must be branched to the hot
water return line for Crossover mode. The Crossover Kit
including in this branch pipe will be stocked in the
Manufacturer. See the part number on page 5.
Crossover
Connect the connector
marked "Crossover" for
Crossover mode. Without
connecting this connector,
the error code 63 may be
displayed on the remote
controller.
[With the Crossover Valve]
• Connect the connector marked “Crossover”. Refer to page 51 for the location of the connector.
• The minimum setting temperature is “Fahrenheit mode : 120°F / Celsius mode : 50°C for Crossover Mode.
(CAN NOT set the hot water temperature lower than 120°F / 50°C.)
• Compatible crossover valves are the manufacturer (Sensor Valve Kit: 1829) or Watts (Sensor Valve Kit:
596816) products only.
Model number or specification subject to change at manufacturer’s discretion. Be sure to contact the
manufacturer.
NOTE • Crossover valve passes cold water, therefore Water Heater will operate and recirculate
automatically even without direct hot water usage.
• If gurgling noise occurs or the error code 63 appears on the Remote Controller, it may be
caused by air remaining in the system (e.g. Cold Water Line, Hot Water Line, Return Line or
Water Heater). Purge air from the system completely, following instructions on page 60-64.
• For proper recirculation operation, only one crossover valve may be installed.
Connecting the Water Supply
• If the Water Heater is installed in a closed water
supply system, such as one having a backflow
preventer on the cold water supply line, means
shall be provided to control thermal expansion.
Contact the water supplier or a local plumbing
inspector on how to control this situation.
• If installing the Water Heater on a roof:
If the Water Heater is installed on a roof to supply
water to the levels below, make sure that the
water pressure supplied to the Water Heater
does not drop below 29 psi. It may be necessary
to install a pump system to ensure that the water
pressure is maintained at this level or to decrease
the flow rate by adjusting the water fixture.
Check the pressure before putting the Water
Heater into operation.
Failure to supply the proper pressure to the
Water Heater may result in noisy operation,
shorter lifetime of the Water Heater, and may
cause the Water Heater to shut down frequently.
8.2 Installation
8.2.1 Guidelines
Potable water
• Piping and components connected to the Water
Heater shall be suitable for use with potable
water.
• Toxic chemicals, such as those used for boiler
treatment, shall not be introduced into the
potable water.
• A Water Heater used to supply potable water
may not be connected to any heating system or
components previously used with a nonpotable
water heating appliance.
Maximum accept length for recirc.
Pipe length of hot water supply line and hot water
return line and fittings should be within following
table.
Pipe Diameter
3/4 in.
1/2 in.
Total
500 ft (152 m)
200 ft (61 m)
Connnecting water supply
• Flush water through the pipe to clean out metal
powder, sand and dirt before connecting it.
• Use a union coupling or flexible pipe for
connecting the pipes to reduce the force applied
to the piping.
NOTE • Do not use piping with a diameter
smaller than the coupling.
• Avoid using joints as much as
possible to keep the piping simple.
• Avoid piping in which an air holdup
can occur.
Cold water supply
• Be sure to check the water pressure.
- In order for the client to use the Water Heater
comfortably, 15 to 150 psi* (103.4 to 1034 kPa)
of pressure is needed from the water supply.
* Recommended 50 to 80 psi for maximum
performance.
- If the water pressure is low, the Water Heater
cannot perform to its full capability, and may
become a source of trouble for the client.
- If the water pressure is low, local boiling will
occur inside the Water Heater causing abnormal
sounds and decreasing the durability of the Heat
Exchanger.
- If the water pressure is too high, use a Pressure
Reducing Valve and a Water Hammer Arrester.
• Recommend installing a pressure meter on the
inlet.
Pressure Relief Valve
• A pressure relief valve must be installed near the
hot water outlet that is rated in accordance with
and complying with either The Standard for Relief
Valves and Automatic Shutoff Devices for Hot
Water Supply Systems, ANSI Z21.22, or The ANSI/
ASME Boiler and Pressure Vessel Code, Section IV
(Heating Boilers).
• A pressure relief valve must be capable of an
hourly Btu rated temperature steam discharge
capacity of 199,900 Btu/h.
Multiple valves may be used.
The pressure relief capacity must not exceed 150
psi.
• Do not install a shutoff valve between a relief
valve and the Water Heater.
The relief valve must be installed such that the
discharge will be conducted to a suitable place for
disposal when relief occurs.
• No reducing coupling or other restriction may be
installed in the discharge line.
The discharge line must be installed to allow
complete drainage of both the valve and the line.
• If this Water Heater is installed with a separate
storage vessel, the separate vessel must have its
own temperature and pressure relief valve.
• Temperature and pressure relief valve must also
comply with The Standard for Relief Valves and
Automatic Gas Shutoff Devices for Hot Water
Supply Systems, ANSI Z21.22 (in the U.S. only).
• A temperature relief valve is not required, but
if one is used, do not install the valve with the
probe directly in the flow of water.
This may cause unwarranted discharge of the
valve.
• When the system requires water for space
heating at temperatures higher than required for
other uses, a means such as a mixing valve shall
be installed to temper the water for those uses in
order to reduce scald hazard potential.
Connecting the Water Supply
• Freezing is prevented within the Water Heater
automatically unless the outside temperature
without wind is below -30°F (-35°C).
• If this model is installed in an area where the
outside temperature can approach freezing
conditions of -30°F (-35°C) or below, then
additional freeze protection measures must be
used.
NOTE The room temperature must be
greater than 32°F (0°C) to prevent
freezing and the room inside must not
have negative pressure.
Completely insulate
the water inlet and
outlet fittings.
Do not cover the
water drain plug with
insulation.
The water in the pipe
can be drained.
Insulate the water
supply valve
completely.
Perform the following insulation measures for
prevention of freezing.
• Take appropriate heat insulation measures (e.g.
wrapping with heat insulation materials, using
heat tape, electric heaters, solenoids, or pipe
covers) according to the climate of the region
to prevent the plumbing external to the Water
Heater from freezing.
The freeze prevention heaters will not prevent
this plumbing from freezing.
• Make sure that there are no water leaks from the
cold and hot water supply lines and the hot water
return line, then insulate the pipes completely.
• Be sure to also completely insulate the water
supply valve and the cold water, hot water and
hot water return connections on the Water
Heater.
• For temporary freeze protection measures, refer
to the Owner’s Guide.
NOTE In order for the freeze prevention
heaters to operate, the Water Heater
must connect the electrical power at
all times.
8.2.2 Freeze Prevention
• Freezing is prevented within the Water Heater
automatically unless the outside temperature
without wind is below -4°F (-20°C).
• If this model is installed in an area where the
outside temperature can approach freezing
conditions of -4°F (-20°C) or below, then
additional freeze protection measures must be
used.
CAUTION
Hot water supply
• Try to make the piping as short as possible.
The longer the piping, the greater the heat loss.
• Use mixing valves with low water flow resistance.
• Use shower heads with low pressure loss.
• If the Maximum flow of water cannot be obtained
with the supplied water pressure and/or the
water supply pressure is below the recommended
pressure, use a pump to increase the pressure
and water flow.
• It is recommended that the installation of a wye
pattern strainer downstream on the hot water
supply to prevent loose scale from accumulating
and clogging fixtures.
NOTE Do not use lead, PVC, iron or any
piping which has been treated with
chromates, boiler seal or other
chemicals.
• Mount a check valve (near the inlet) when
required by local code.
• Mount a shut off valve (near the inlet).
NOTE Do not use PVC, iron, or any piping
which has been treated with
chromates, boiler seal or other
chemicals.
Connecting the Water Supply
The illustration is an example. Check with the actual Water Heater about the position of piping, and form.
8.3 Water Treatment
Water Treatment System
City Water Supply
Pressure
Relief
Valve
Hot Water
to Fixtures
Hot Water
from Fixtures
Shutoff Valve
Drain
Cold to Water
Heater
Optional Sediment
Filter
Water Treatment Device
Shutoff Valve
Water Heater
If this Water Heater will be installed in a location where the hardness of the supply water is high, scale Build-up
may cause damage to the Heat Exchanger.
Perform suggested treatment and maintenance measures to be taken based on the water hardness level
according to the below table.
Type of Water
Hardness Level Treatment Device*1 Flush Frequency*2
Soft
0-1 gpg
(0-17 mg/L)
None
None
Slightly Hard
1-3 gpg
(17-51 mg/L)
Moderately Hard
3-7 gpg
(51-120 mg/L)
Scale Inhibitor*3 or
Water Softener
Once a Year*4
Hard
7-10 gpg
(120-171 mg/L)
Very Hard
10-12 gpg
(171-200 mg/L)
Extremely Hard
> 12 gpg
(> 200 mg/L)
Treatment Guidelines
*1 When selecting a treatment device,
you must consult with the device’s
spec sheet and installation manual for
guidelines and limitations.
Not all water supplies are compatible. A
water test may be required.
*2 Install Service Valve Kit with Pressure
Relief Valve to allow for flushing.
*3 See the page 6 for more detail
information about Scale Inhibitor.
*4 Flushing is required if a water treatment
device is not installed.
NOTE Damage to the Water Heater as a result of the items below is not covered by the Pavilion Limited
Warranty.
• Water in excess of 12 gpg (200 mg/L) of hardness
• Poor water quality (See the Water Quality List on page 12.)
• The Remote Controller has displayed a “C1# (Service Reminder)” indicating Scale Build-up, but
the Heat Exchanger has not been flushed.
Water treatment device
• The Water must be treated with a Scale Inhibitor* or a Water Softener.
(* Scale Inhibitor: See the page 6 for more detail information.)
• Water softeners may be regulated by the local water jurisdiction, consult with the manufacturer for code,
sizing, and installation guidelines.
The below diagram is for reference only. For more information about Scale Shield, contact Pavilion Customer
Center at https://www.peerlessboilers.com/ or 1-855-443-8468.
Connecting the Water Supply
Flushing the Heat Exchanger
• The Heat Exchanger regularly needs to be flushed
to prevent damage from Scale Build-up.
Refer to the “Procedure for flushing the Heat
Exchanger” on page 69 or contact Pavilion
Customer Center for more information. (https://
www.peerlessboilers.com/ or 1-855-443-8468)
About the Service Reminder
• This Water Heater is equipped with an automatic
service reminder to announce for flushing the
Heat Exchanger.
• If the service reminder is selected to ON, the code
“C1#*” will displayed on the Remote Controller
after the set time period has been reached.
When the code is displayed, the Heat Exchanger
needs to be flushed to prevent damage from
Scale Build-up.
* It is recommended to flush the Heat Exchanger
when the code “C1#” appears.
# = 1, 2, 3, 4 ... 9
• The factory default of this service reminder is
disable.
If desired, the customer or installer needs to
enable the service reminder (connect the red
connector marked “SERVICE REMINDER”).
[When the code “C1#” appears:]
Flush the Heat Exchanger.
Refer to the “Procedure for flushing the Heat
Exchanger” on page 69.
After completing the flushing, the code will be
reset.
To deactivate the code “C1#”, disconnect the red
connector marked “SERVICE REMINDER”. The
service reminder will be disabled.
NOTE Need to be flushed the Heat
Exchanger in this case.
[Procedure when turning the service reminder ON]
1. Remove the front cover (4 screws).
2. Connect the red connector marked “SERVICE
REMINDER” near the Circuit Board.
3. Reattach the front cover (4 screws).
Circuit Board
SERVICE REMINDER
Connect
SERVICE REMINDER
The service reminder is enabled
when connecting the connector.
Connecting the Water Supply
9 Connecting the Condensate Drain
Condensing Water Heater
• In order to ensure proper operation of this Water
Heater, need to install the condensate drain pipe
to drain acidic condensate which produces during
operation.
• The pH level of the condensate is approximately
2-3.
An external neutralizer must be installed on the
condensate drain piping prior to disposal when
required by local code or when the condensate
could cause damage.
NOTE Damage caused by improperly
handled condensate is not covered by
the Pavilion Limited Warranty.
Floor drain
The end of the
condensate drain
pipe must have
an air gap.
MAINTAIN
CLEARANCE
1/2 in. PVC pipe
DO NOT ADD
ANY VALVES
Slope the condensate
drain piping toward the
inside floor drain.
[Condensate drain piping to floor drain]
[Condensate drain piping with pump]
The end of the condensate drain
pipe must have an air gap.
3/8 in. ID tubing*
* Install tubing according to pump
manufacturer’s instructions.
Condensate
pump
DO NOT ADD
ANY VALVES
1/2 in. PVC pipe
1/2 in. PVC elbow
Slope the condensate drain
piping toward the inside
condensate pump.
[If an external neutralizer is installed]
Periodic replacement of the neutralizing agent will
be required.
Refer to the instructions supplied with the
neutralizer for suggested replacement intervals.
Floor drain
Sizing of the condensate drain piping
In order to drain the condensate, a 1/2 in. threaded
fitting is provided at the base of the Water Heater.
NOTE Do not reduce the size of the fitting
or the condensate drain piping to less
than 1/2 in.
Location of the condensate drain piping
In climates where temperature routinely reaches
below freezing, do not drain the condensate to the
outdoors.
If the condensate drain pipe freezes during cold
weather, the pipe will not drain condensate and the
Water Heater will stop operating.
Long runs or applications where the nearest drain
is above the Water Heater
Require the use of a condensate pump.
Size the pump to allow for a maximum condensate
discharge of 2 GPH from the Water Heater.
Material of the condensate drain piping
Use plastic pipe, such as PVC, for the drain line.
NOTE Do not use steel, black iron, or any
other material which can corrode
when placed into contact with acidic
condensate.
Condensate drain piping
Make the condensate drain piping run as short as
possible.
Condensate drain pipe
NOTE Do not make a trap.
Connecting the Condensate Drain
After installing the condensate drain piping
• Make sure that there are no obstructions blocking
the condensate drain line from discharging
condensate.
• Be sure to check that condensate is freely flowing
from the condensate drain piping.
Condensate will begin flowing out of the Water
Heater within 15 minutes after operation has
started.
Freeze prevention
Take measures to prevent the condensate drain
lines from freezing (insulation, heat tape, electric
heaters, etc.).
Condensate drain
pipe
Drain connecting
supply
Heat insulation
material
Water heater
Connecting the Condensate Drain
10 Connecting Electricity
This appliance must be electrically grounded in
accordance with local codes, or in the absence of
local codes, with the National Electrical Code, ANSI/
NFPA 70. In Canada, the latest CSA C22.1 Electrical
Code.
Consult a qualified electrician for the electrical
work.
10.1 Water Heater
• Label all wires prior to disconnection when
servicing controls. Wiring errors can cause
improper and dangerous operation.
Verify proper operation after servicing.
• Electrostatic discharge can affect electronic
components.
Take precautions to prevent electrostatic
discharges from personnel or hand tools
during the water heater installation and
servicing to protect product’s electronic
control.
CAUTION
Electrical Shock Hazard
Do not connect the electrical power to the
appliance until all electrical wiring has been
completed.
Failure to do so may result in death or serious
injury from electrical shock.
WARNING
Breaker Installation
Mount a device which shuts off the electrical path
automatically (leakage breaker) to detect electrical
leakage.
Power Supply
• The electrical supply required by the Water
Heater is 120 VAC at 60 Hz.
The power consumption may be up to 332 W or
higher if using optional accessories.
Use an appropriate circuit.
• Tie the redundant power cord outside the Water
Heater. Putting the redundant length of cord
inside the Water Heater may cause electrical
interference and faulty operation.
NOTE • Do not let the power cord contact
the gas piping.
• Do not disconnect the electrical
power when not in use. When the
power is off, the freeze prevention
in the Water Heater will not
activate, resulting in possible
freezing damage.
Ground
To prevent electrical shock, provide a ground with
resistance less than 100 Ω.
An electrician should do this work.
NOTE • Do not connect the ground to the
city water or gas piping.
• Do not tie the ground to a
telephone line.
10.2 Remote Controller
• Install the remote controller according to the
instructions on page 52-57.
• Only one the Remote Controller can be connected
to the Water Heater.
A malfunction may occur if two or more Remote
Controllers are connected.
• Install according to the National Electrical Code
and all applicable local codes.
• For extensions, a 26 ft (7.9 m) cord can be
purchased separately.
• The Remote Controller Cord can be extened up
to 300 ft (91 m) by splicing the cord and using 18
AWG wire to extend the cord to the appropriate
length.
• Use a Y-shaped terminal with a resin sleeve.
Without the sleeve, the copper wire may corrode
and cause problems.
NOTE • Do not connect the electrical power
to the Water Heater until the
Remote Controller installation is
complete.
• Be sure to hand tighten when
screwing to the terminal block.
Power tools may cause damage to
the terminal block.
Connecting the Remote Controller Cord
1. Check to make sure that the Remote Controller
Cord has plenty of slack in order to reach the
external connection terminal block.
2. Make sure the electrical power is disconnected
from the Water Heater.
Connecting Electricity
Connecting the on-demand switch
1. Leave enough slack so that the on-demand
switch wires will stay connected if the Water
Heater is removed from the wall.
2. Check the electrical power is disconnected from
the Water Heater.
3. Remove the front cover (4 screws).
4. Connect the on-demand switch wires to On-
demand SW terminal in the Water Heater.
2.7 mA @ 15 VDC will be applied to the on-
demand switch.
5. When installing wireless on-demand switch or
motion sensor, use a relay and connect to make
contact (Normally Open Contact).
6. Reattach the front cover (4 screws).
10.3.1 On-demand Switch
• Install the on-demand switch if necessary or when
conforming to California Code of Regulations Title
24 Part 6.
• This Water Heater is compatible with on-demand
switch, wireless switch and motion sensor.
• Prepare a relay when installing wireless on-
demand switch or motion sensor. Do not apply
any voltage to the On-demand SW terminal. This
terminal is only for No-voltage contact.
Contact Rating: more than 2.7 mA @ 15 VDC.
• (For Quick Connect Multi-System)
Connect the on-demand switch to the Water
Heater connected with Remote Controller.
1. Leave enough slack so that the thermostat
wires will stay connected if the Water Heater is
removed from the wall.
2. Check the electrical power is disconnected from
the Water Heater.
3. Remove the front cover (4 screws).
10.3.2 Thermo-sensor (Thermostat)
• Install the thermostat and adjust the setting in
accordance with Title 24.
• (For Quick Connect Multi-System)
Connect the thermostat both of the Water
Heaters.
120 VAC
2
4
0
1
Connect to
on-demand switch
wires in Water Heater
Relay
(e.g. Omron G7L2ABUBJCBAC120)
On-demand SW
Receiver of wireless
on-demand switch or
motion sensor output
Use a relay when connecting wireless switch or
motion sensor
1. Refer to the step 1 - 3 of “Connecting the on-
demand switch”.
2. Choose a suitable installation location for the
relay where it will be protected from moisture.
3. Connect the on-demand switch wires from the
heater to the signal output on the relay.
4. Cut one of the electrical supply leads and
connect to the signal input on the relay.
5. Secure all connections and reattach the front
cover.
On-demand SW
Wire Tag
Crimping
Terminal
To the on-demand switch
(Use a relay for wireless
on-demand switch or
motion sensor)
Wiring
Throughway
Circuit Board
3. Open the external remote terminal block.
4. Pass the Remote Controller Cord through the
wiring throughway.
Connect the Y-shaped terminals at the end of
the Remote Controller Cord to the terminal
block.
5. Reattach the terminal block cover.
NOTE Tie the redundant cord outside the
Water Heater. Do not put the extra
length inside the Water Heater.
1) Pinch
2) Pull downward
Wiring Throughway
Remote Controller Cord
Connecting Electricity
10.4 Quick Connect Cord
NOTE For Quick Connect Multi-System
installation only use the Quick
Connect Cord (sold separately).
NOTE Do not connect the Remote Controller
to both Water Heaters.
If the Remote Controller is connected
to both Water Heaters, disconnect
unnecessary Remote Controller prior
to installing the Quick Connect Cord.
• The Remote Controller can be connected to
either Water Heater A or B only.
1.Red
2.Black
3.White
4.Green
5.Blue
6.Blue
1.Red
2.Black
3.White
4.Green
5.Blue
6.Blue
1.Red
2.Black
3.White
4.Green
5.Blue
6.Blue
1.White
2.Green
3.Red
4.Black
5.Blue
6.Blue
A
B
Quick Connect Cord
“Quick Connect Cord-2” tag
• The wire coloring on the Quick Connect Cord
will not be the same as the wire coloring of the
connection plug inside the Water Heater.
Connecting the Quick Connect Cord to the two
Water Heaters
1. Check the electrical power is disconnected from
the Water Heater.
2. Remove the front cover (4 screws).
3. Pass the Quick Connect Cord through the wiring
throughway and into the Water Heater.
4. Plug the connector on the Quick Connect Cord
to the connector inside the Water Heater.
5. Connect the ground wire (gray color wire) to the
screw at the base of the Water Heater.
6. Secure the Quick Connect Cord with a clamp.
7. Reattach the front cover (4 screws).
NOTE If the ground wire is not attached,
electrical noise may cause problems.
4. Cut the Thermo-sensor wire (Looped White) in
the Water Heater.
Cut
Thermo-sensor
Wire Tag
5. Connect to break contact (Normally closed
Contact) on the thermostat.
6. Reattach the front cover (4 screws).
Thermo-sensor
Wire Tag
Crimping
Terminal
To the thermostat
Wiring
Throughway
Circuit Board
10.3.3 Crossover Valve
• Connect the connector marked “Crossover” when
installing the Crossover Valve.
• (For Quick Connect Multi-System)
Connect the connector both of the Water
Heaters.
Circuit Board
Connect
Crossover
Crossover
Wiring
Throughway
“Quick Connect
Cord-2” tag
Clamp
Connector
Quick Connect Cord
Ground Wire
Circuit Board
Connecting Electricity
11 Installation of the Remote Controller
• (RC-7651M-A NB) The Remote Controller is water
resistant but not water proof. Keep it as dry as
possible.
(RC-9018M NB) The Remote Controller is not
water resistant. Keep it dry.
• Unplug the electrical power from the Water
Heater and do not connect the electrical power
to the Water Heater until the Remote Controller
installation is complete.
• Do not disassemble the Remote Controller.
• (RC-9018M NB) Keep the Remote Controller in a
safe location prior to mounting it on the wall to
prevent metal shavings from entering the Remote
Controller.
This Remote Controller has a built-in speaker
which can be damaged by metal shavings
resulting in sound cracking.
Screw tightening
• Be sure to fasten the mounting screws tightly by
hand screwdriver so that the Remote Controller
will be secure.
• Never fasten or loosen unnecessary screws for
the Remote Controller installation.
NOTE Do not use electric drivers, impact
drivers and so forth.
Tightening with excessive force may
cause the Mounting Bracket and the
Remote Controller to be damaged
and lead to failures.
Notes on the Installation Location
• The Remote Controller should be installed in an
easily accessible location.
• Install the Remote Controller on an even wall
surface.
Installing it on an uneven wall surface may cause
the Mounting Bracket and the Remote Controller
to be damaged and lead to failures.
• Be sure to check the positions of wall studs
or other obstructions when determining the
installation location for the Remote Controller.
NOTE • Avoid installing in a place where
water or steam can come into
contact with the controller.
• Avoid locations where special
chemical agents (e.g. benzene, fatty
and oily detergents) are used.
• Avoid outdoor installation, or
installation in an indoor location
where it will be exposed to direct
sunlight.
Installation of Remote Controller Cord
• Secure the Remote Controller Cord with
appropriate anchors, ties, etc.
• Wire the Remote Controller Cord in an area
where it will not be directly affected by heat.
• To embed the Remote Controller Cord in
concrete, brick, etc., enclose it in conduit in order
to prevent the Remote Controller Cord from
becoming damaged.
• (RC-9018M NB) When penetrating a wall
containing metal lath, prevent the lath from
coming into contact with any metallic conduit
used in order to prevent electrical interference.
11.1 General Requirements
11.2 RC-7651M-A NB
Included Accessories
Remote Controller (× 1)
Dry Wall Anchor (× 2)
Anchoring Screw (× 2)
Mounting Packing (× 1)
Installation of the Remote Controller
1. Apply the Mounting Packing to the rear side of
the Remote Controller.
2. Connect the Remote Controller wires to the
cord supplied with the Water Heater.
3. Remove the cover of the Remote Controller,
mark the location of the screw holes, and drill
holes for the Dry Wall Anchors.
4. Insert the Dry Wall Anchors, screw the Remote
Controller to the wall and reattach the cover.
Remote controller wires
Rear Side of
the Remote Controller
Remote
Controller Cord
Mounting Packing
(take off the paper)
Dry Wall Anchor
Anchoring Screw
Post-installation Checks
1. Check if the Remote Controller is installed
securely.
2. Check the Remote Controller operation. (See
Owner's Guide)
• Press the button approximately 5 seconds
after connecting the electrical power to the
Water Heater.
• Check that the display appears on the Remote
Controller.
Adjusting the Temperature / Water Quantity
Display
Stopping the Recirculation Operation
1. Turn the Water Heater off by pressing the
button on the Remote Controller.
2. Press the button and hold it in for 2 seconds
or more.
3. Press the button several times until the item
number “4” is displayed.
4. Select “[on] ↔ [oF]” using the / buttons.
• on (recirculation on): default setting
• oF (recirculation off)
5. To confirm the setting, turn the Water Heater
on by pressing the button on the Remote
Controller.
3. Press the button and hold it in for 2 seconds
or more.
4. Press the button several times until the item
number “12” is displayed.
5. Select “[°F/gal] ↔ [°C/L]” using the /
buttons.
• °F/gal (Fahrenheit/Gallon): default setting
• °C/L (Celsius/Liter)
6. To confirm the setting, turn the Water Heater
on by pressing the button on the Remote
Controller.
1. Turn the Water Heater off by pressing the
button on the Remote Controller.
2. Disconnect, then reconnect the electrical power
to the Water Heater.
NOTE The setting must be done within the
first 10 minutes of connecting the
electrical power to the Water Heater.
Installation of the Remote Controller
Remote Controller (× 1)
Mounting Bracket (× 1)
Flat Head Tapping Screw (× 2)
Dry Wall Anchor (× 2)
Flat Head Machine Screw (× 2)
(For junction box installation)
Round Head Machine Screw (× 2)
11.3 RC-9018M NB
Limiting the Maximum Output Temperature
The maximum output temperature can be limited to
prevent discharging hot water at too high of a
temperature.
Default setting of maximum output temperature is
120°F (50°C).
1. Turn the Water Heater off by pressing the
button on the Remote Controller.
2. Press and hold the button until a sound is
heard (approximately 2 seconds).
[120°F/50°C] appears on the display.
3. Set the upper limit of the hot water temperature
using the / buttons.
• For Fahrenheit (°F): 125- 140°F (In 5°F
intervals)
• For Celsius (°C): 55°C, 60°C
4. Set the button to ON when continuing to
use the unit as is. Otherwise, let the unit sit for
approximately 30 seconds.
• When changing the temperature, make
sure to confirm with the customer that the
temperature of the Hot Water will be very high
and that there is a risk of scalding.
• Hot water temperatures over 125°F (52°C) can
cause severe burns instantly or death from
scalding.
DANGER
Installation of the Remote Controller
1. Attach the Mounting Bracket to the wall. The parts to be used vary depending on the attachment method.
Mounting Bracket
(included part)
Junction box
Flat Head Machine
Screw
(included part)
Confirm the
orientation of the
Mounting Bracket
is correct.
Top
Bottom
[When attaching to a junction box]
Use the Flat Head Machine Screws to attach the
Mounting Bracket to the junction box.
(The Dry Wall Anchor and Flat Head Tapping
Screws are not used.)
Mounting Bracket
(included part)
Flat Head Tapping
Screw
(included part)
Confirm the
orientation of the
Mounting Bracket
is correct.
Top
Bottom
[When attaching to a wood surface]
Use the Flat Head Tapping Screws to attach the
Mounting Bracket.
(The Dry Wall Anchor and Flat Head Machine
Screws are not used.)
NOTE Never use electric drivers, impact drivers, etc. Tightening with excessive force may result in
deformation of the Mounting Bracket and/or failures.
Mounting Bracket
(included part)
Dry Wall Anchor
(included part)
Flat Head Tapping
Screw
(included part)
Confirm the
orientation of the
Mounting Bracket
is correct.
Top
Bottom
[When attaching to a concrete wall surface]
Drill a φ1/4 in. (φ6 mm) hole, approximately 1
in. (25 mm) in depth, and hammer in the Dry
Wall Anchor.
Attach the Mounting Bracket using the Flat Head
Tapping Screws.
(Flat Head Machine Screws are not used.)
NOTE Too large hole for Dry Wall Anchor
may result in failure to properly
secure the Remote Controller.
Installation of the Remote Controller
5. Secure the remote controller wires by winding
them around the notches.
Pass the remote
controller wires
through the
notch.
Winding around
the notches
[For exposed wiring]
[For wiring inside
the wall]
Mounting Bracket
Remote
controller
wires
6. Attach the Remote Controller to the Mounting
Bracket.
Main
remote
controller
Mounting Bracket
①Insert the bottom of the
Main remote controller
into the groove at the
bottom of the Mounting
Bracket.
Groove
• Do not install on the
Mounting Bracket by force,
the hooks may break.
• Check for proper alignment
in the groove or for loose
wires obstructing the
Remote Controller.
②Push in the 2 hooks on top of the
Main remote controller completely.
Hooks
7. Secure the Main remote controller using the
Round Head Machine Screws.
Round Head
Machine Screw
(included part)
8. Reattach the cover previously removed on step 2.
Push the 4 corners of the cover
until there is a click.
Click
Click
Click
Click
NOTE Incomplete installation may result
in failures such as switch operation
failure.
4. Check the terminal is covered with Section A
( ) of the insulating cover (clear, see the figure
above).
NOTE If the Y-shaped terminal is not
covered, the exposed section may
come into contact with the Mounting
Bracket resulting in improper
operation or failure.
3. Connect the Remote Controller wires to the
cord supplied with the Water Heater.
Do not remove the
remote controller wires
from the terminal block,
connect these wires to
the Remote Controller
Cord.
For routing the remote
controller wires,
carefully cut the wire
routing tab of the
thinned portion of the
cover before mounting
it to the wall.
THIS SIDE UP
Section A
Insulating cover (clear)
Do not remove.
Remote Controller
Cord
Remote controller
wires
Wires routing tab
Cover
2. Remove the cover from the Remote Controller.
(The cover is set in the Remote Controller.)
To remove the cover,
press the clear tabs
on the bottom of the
Remote Controller while
pulling the cover forward.
Cover
Main remote
controller
Installation of the Remote Controller
1. Check if the Remote Controller is installed
securely.
2. Check the Remote Controller operation. (See
Owner's Guide)
• Press the “Power” button approximately 5
seconds after connecting the electrical power
to the Water Heater.
• Check that the display appears on the Remote
Controller.
Adjusting the Temperature / Water Quantity
Display
3. Press the “MENU” button inside the cover,
select “Initial settings” using the / buttons.
4. Press the “ENTER” button, the “Initial settings”
screen appears on the display.
5. Select “[°F/gal] ↔ [°C/L]” using the /
buttons.
• °F/gal (Fahrenheit/Gallon): default setting
• °C/L (Celsius/Liter)
6. Press the “ENTER” button and select either [°F/
gal] or [°C/L] using the / buttons.
7. Press the “ENTER” button, “Set complete Please
wait...” appears on the display for 5 seconds and
then the “Initial settings” screen appears on the
display.
8. To confirm the setting, turn the Water Heater on
by pressing the “Power” button on the Remote
Controller.
1. Turn the Water Heater off by pressing the
“Power” button on the Remote Controller.
2. Disconnect, then reconnect the electrical power
to the Water Heater.
NOTE The setting must be done within the
first 10 minutes of connecting the
electrical power to the Water Heater.
Limiting the Maximum Output Temperature
The maximum output temperature can be limited to
prevent discharging hot water at too high of a
temperature.
Default setting of maximum output temperature is
120°F (50°C).
1. Turn the Water Heater off by pressing the
“Power” button on the Remote Controller.
2. Press the “MENU” button inside the cover,
select “Misc settings” using the / buttons.
3. Press the “ENTER” button, the “Misc settings”
screen appears on the display.
4. Select “Max set Temp” using the / buttons.
5. Press the “ENTER” button, [120°F/50°C] appears
on the display.
6. Set the upper limit of the hot water temperature
using the / buttons.
• For Fahrenheit (°F): 125- 140°F (In 5°F
intervals)
• For Celsius (°C): 55°C, 60°C
7. Press the “ENTER” button, “Set complete”
appears on the display and then and then
returns to the “Misc settings” screen.
8. To put the Water Heater back into operation,
press the “Power” button. To keep the Water
Heater off, either press the “MENU” button or
let the Water Heater sit for 20 seconds to return
to the original display.
• When changing the temperature, make
sure to confirm with the customer that the
temperature of the Hot Water will be very high
and that there is a risk of scalding.
• Hot water heater temperatures over 125°F
(52°C) can cause severe burns instantly or
death from scalding.
DANGER
[To remove the cover after installation of the
Remote Controller]
If it does not come off, insert a flat head driver into
the notch at the bottom of the cover and slightly
twist it to remove.
NOTE Due caution is required not to scratch
the Remote Controller, the cover or
the wall in doing so.
Put fingers into this gap.
Pull the entire cover forward while
pressing the sections indicated
(where the fingers are).
Installation of the Remote Controller
12 Setting the DIP Switches
How to change the DIP switches
1. Disconnect the electrical power to the Water
Heater before changing the DIP switches.*
2. Open the front cover of the Water Heater (4
screws).
3. Adjust the DIP switches.
4. Close the front cover of the Water Heater (4
screws).
5. Reconnect the electrical power to the Water
Heater.
* Failure to perform this step will result a “73” code
displayed on the Remote Controller and a cease
in operation.
If this occurs, disconnect, then reconnect the
electrical power to the Water Heater to reset the
system.
• When using 2 in. flexible PP material
Change DIP switch #7 by following the table below.
Circuit Board
1 2 3 4 5 6 7 8
OFF
ON
The location of DIP switch bank
The DIP switch bank is placed
on the circuit board.
DIP Switch Listing
[For outdoor installation]
Turn ON DIP switch #2.
[For using SV Conversion Kit]
Turn ON DIP switch #3.
[For installing at an altitude of 2,000 ft (610 m) or
higher]
Change DIP switch #5 and #6 by following the table
below.
[For adjusting to accommodate longer vent runs]
• When using PVC/CPVC/PP material
Change DIP switch #7 and #8 by following the table
below.
Refer to page 20 for more details on ① to ④ .
High elevation adjustment
DIP switches
#5
#6
0-2,000 ft (0-610 m)
OFF
OFF
2,001-4,000 ft (611-1,219 m)
ON
OFF
4,001-7,000 ft (1,220-2,134 m)
OFF
ON
7,001-10,000 ft (2,135-3,048 m)
ON
ON
Vent length condition
DIP switches
#7
#8
①Less than 33 ft using 2 in. (50 mm) pipe
OFF
OFF
②33 ft or more using 2 in. (50 mm) pipe
ON
OFF
③Less than 75 ft using 3 in. (75 mm) pipe
OFF
ON
④75 ft or more using 3 in. (75 mm) pipe
ON
ON
Vent length
DIP switches
#7
#8
Short length
5 ft (1.5 m) - 15 ft (4.5 m)
OFF
OFF
Long length
15 ft (4.5 m) - 35 ft (10.5 m)
ON
OFF
• When using flexible pipe for chimney
Change DIP switch #7 by following the table below.
(DuraVent® - Flex Through Chimney w/ Air Intake
(Only 3 in.))
* The maximum vent length includes elbows.
Vent
length
condition
DIP
switch
#7
Maximum equivalent
vent length*
V (Vertical)
+
H (Horizontal)
Equivalent
length
Short
length
OFF
< 50 ft (15 m)
Flexible pipe:
1 ft (0.3 m)
Rigid pipe:
1 ft (0.3 m)
90° elbow:
5 ft (1.5 m)
45° elbow:
3 ft (0.9 m)
Long
length
ON
50 ft (15 m)–75 ft (22.5 m)
(Centrotherm® - Flex Through Chimney w/ Air Intake
(Only 3 in.))
* The maximum vent length includes elbows.
Vent
length
condition
DIP
switch
#7
Maximum equivalent
vent length*
Equivalent
length
Short
length
OFF
Exhaust vent
V (Vertical) + H (Horizontal):
< 50 ft (15 m)
Air Intake:
< 50 ft (15 m)
Flexible pipe:
1 ft (0.3 m)
Rigid pipe:
1 ft (0.3 m)
90° elbow:
5 ft (1.5 m)
45° elbow:
3 ft (0.9 m)
Long
length
ON
Exhaust vent
V (Vertical) + H (Horizontal):
50 ft (15 m)–75 ft (22.5 m)
Air Intake:
50 ft (15 m)–75 ft (22.5 m)
Setting the DIP Switches
13 Setting for Recirculation
Auto recirculation (Learning mode) start
automatically when the Remote Controller is turned
on. When changing other recirculation mode (e.g.
conforming to Title 24), change the setting as
follows.
For RC-7651M-A
1. Turn the Water Heater off by pressing the
button on the Remote Controller.
2. Disconnect, then reconnect the electrical power
to the Water Heater.
For RC-9018M
1. Turn the Water Heater off by pressing the
“Power” button on the Remote Controller.
2. Disconnect, then reconnect the electrical power
to the Water Heater.
NOTE The setting must be done within the
first 10 minutes of connecting the
electrical power to the Water Heater.
NOTE The setting must be done within the
first 10 minutes of connecting the
electrical power to the Water Heater.
NOTE • The setting changes can be
cancelled by pressing the button
before confirming the settings, or
if the Water Heater is left alone for
10 minutes without confirming the
settings.
• If the default setting needs to be
changed again, disconnect the
electrical power to the Water
Heater, reconnect it and repeat this
procedure.
3. Press the button and hold it until the Remote
Controller displays item number “99”.
• This will put the Water Heater into
Maintenance Writer mode.
• If pressing the button does not put the
Water Heater into Maintenance Writer mode,
make sure the remote controller display
is blank, unplug the Water Heater for 60
seconds, and try again.
4. Change the Maintenance Writer item number
display using the / buttons, and then press
the button for 0.5 seconds.
• The item number setting change from “OFF”
to “ON”.
• If the PRIORITY indicator turns on when an
item number is displayed, this indicates an
“ON” setting for that item number, and if the
PRIORITY indicator is off, the item number is
“OFF”.
5. After setting these item number, press and
hold both the / buttons for five seconds to
confirm the new settings.
• The Remote Controller will emit a beeping
tone and the display will go blank when the
settings are confirmed.
• If this is not done, the Water Heater will not
put the setting changes into effect.
3. Press the / buttons and hold them until the
Remote Controller displays item number “99”.
• This will put the Water Heater into
Maintenance Writer mode.
• If pressing the / buttons does not put the
unit into Maintenance Writer mode, make
sure the remote controller display is blank,
unplug the Water Heater for 60 seconds, and
try again.
4. Change the item number on the column of the
item using the / buttons, and then press
the “ENTER” button.
• “Item number” stops blinking and “Date state
(OFF or ON)” will start blink.
5. Change from “OFF” to “ON” using the /
buttons, and then press the “ENTER” button.
• “Data state (ON)” stops blinking and “Item
number” will start blink.
6. After setting these item number, press and
hold both the / buttons until the Remote
Controller will emit a beeping tone.
• If this is not done, the Water Heater will not
put the setting changes into effect.
7. Disconnect the electrical power to the Water
Heater.
Wait 10 seconds or more, and reconnect the
electrical power.
Item #
3B
24
23
22
Auto Recirc (Default)
OFF OFF OFF OFF
On-Demand (Title 24) Mode ON
OFF
ON
ON
Manual Timer Recirc*
OFF
ON
OFF
ON
Always Recirc ON
OFF OFF
ON
OFF
Always Recirc OFF
OFF OFF
ON
ON
Item #
3B
24
23
22
Auto Recirc (Default)
OFF OFF OFF OFF
On-Demand (Title 24) Mode ON
OFF
ON
ON
Always Recirc ON
OFF OFF
ON
OFF
Always Recirc OFF
OFF OFF
ON
ON
* If the water heater will not be used for a long
period of time at the “Manual Timer Recirculation”,
turn off the recirculation program for energy
saving. The procedure to turn off is shown in the
User’s Manual (RC-9018M) on page 17.
Setting for Recirculation
14 Trial Operation
Trial Operation
2. Open the gas supply valve.
3. Turn on the button or the “Power” button on
the Remote Controller (the Power indicator will
turn on).
• Recirculation pump turns on automatically and
starts Auto recirculation mode.
(If using On-Demand (Title 24) mode, press the
on-demand switch to start pump operation.)
NOTE • White smoke may be noticed
from the exhaust vent during cold
weather. This is not a malfunction
of the Water Heater.
• If the Water Heater does not
operate normally, refer to
“Troubleshooting” in the Owner’s
Guide.
There is a scald potential if the setting
temperature is too high.
DANGER
Should overheating occur, or the gas supply fail to
shut off, turn off the manual control valve to the
appliance.
[If installed a single water heater]
4. After two minutes since turning on the
button or the “Power” button, open a hot water
fixture and confirm that the Flame symbol
comes on, and that hot water is being produced.
NOTE If an error code “11” appears on
the Remote Controller, air may be
trapped in the gas line.
1) Close a hot water fixture.
2) Turn the Water Heater off and then
back on.
3) Reopen a hot water fixture.
4) If necessary, repeat until the air is
completely purged from the gas
line.
5. Check that the hot water temperature changes
by pressing the / buttons.
Proceed to Steps 6 and 7
Pump
Drain
Plug
Return
Drain
Plugs
The installer should test operate the Water Heater,
explain to the customer how to use the Water
Heater, and give the owner this manual before
leaving the installation.
Before filling the Water Heater, pipe the
recirculation system in accordance with the
plumbing diagram on page 41 and 42.
Never turn on and fire up the Water Heater unless
the system is completely filled with water.
1. Purge the air in the Water Heater and all
the water line in accordance with following
procedure.
1) Close the gas supply valve.
2) (Only with dedicated return line) Close the
“Ball Valve for Return Line”. See the detail
plumbing information for location of “Ball
Valve for Return Line” on page 42.
3) Open all fixtures on hot water supply, and
make sure that supplied water is discharging
from each fixture without air. Then close all
the fixtures.
4) (Only with dedicated return line) Open the
“Hose Bibb” to assist with purging all air from
the whole plumbing system. See the detail
plumbing information for location of “Hose
Bibb” on page 42.
5) (Only with dedicated return line) Open the
“Ball Valve for Return Line”.
6) Open the three drain plugs to purge air
from the return line and recirculation pump
(internal pump). Make sure that supplied
water is flushing out through the three drain
plugs without air. Then close the three drain
plugs.
NOTE Drain water into a bucket to prevent
water damage.
NOTE If gurgling noise occurs or the error
code 63 appears on the Remote
Controller, it may be caused by air
remaining in the system (e.g. Cold
Water Line, Hot Water Line, Return
Line or Water Heater).
Purge air from the system completely
according to the Step 1-3.
Without purging air, the Water Heater
can not operate properly.
NOTE
[If installed with a Quick Connect Multi-System]
4. Two minutes after turning on the button or
the “Power” button, slowly open a hot water
fixture and check that a Water Heater ignites
independently.
If an error code “11” or “F11” appears
on the Remote Controller, air may be
trapped in the gas line.
1) Close a hot water fixture.
2) Turn the Water Heater off and then
Trial Operation
5. To change ignition priority on the Water
Heaters, press and hold the Minimum burner
set button on the circuit board.
After two minutes since changing ignition
priority, repeat step 4.
Press and hold the Minimum burner
set button on Water Heater B
Water Heater A Ignites
Water Heater B Doesn’t Ignite
Water Heater A Doesn’t Ignite
Water Heater B Ignites
If error code “11”, “12”, “63” or “90” appears,
make sure the following contents.
[“11” : Ignition failure, “12” : Flame loss]
• Check that the gas supply line is appropriately
sized.
• Check that the gas supply pressure is within the
ranges required in this manual.
• Check that the gas supply matches the type
indicated on the Water Heater’s rating plate.
• Air may be left in the gas piping. Cycle the power
ON/OFF.
• Check that the settings of all DIP switches are
appropriate.
[“63” : Recirculation abnormality]
(With the Crossover Valve : Crossover Mode)
• Check the installation direction of the Crossover
Valve.
• Check that the internal filter of Crossover Valve is
not clogged.
5) Open the hot water valve, the water supply
valve, and the hot water return valve.
Check that water does not leak from the
water drain valves.
6) Purge the air again referring to step 1-3 on
page 60.
NOTE Approximately 0.85 gallon (3.2 L) of
water will drain out.
2) With a bucket ready, remove the water drain
valves.
3) Clean each water filter with a brush under
running water.
4) Reattach the water drain valves (with water
filter).
NOTE Do not lose the O-Ring.
O-Ring
Water drain valve
with water filter
Hot water
return valve
Filter in the hot
water return
Filter in the cold
water inlet
Hot water valve
Water supply
valve
back on.
3) Reopen a hot water fixture.
4) If necessary, repeat until the air is
completely purged from the gas
line.
NOTE • If gurgling noise occurs or the error
code 63 appears on the Remote
Controller, it may be caused by air
remaining in the system (e.g. Cold
Water Line, Hot Water Line, Return
Line or Water Heater).
Purge air from the system
completely according to the Step
1-3 on page 60.
Without purging air, the Water
Heater can not operate properly.
• If step 4 and step 5 cannot be done,
the Quick Connect Cord may not be
properly connected.
Check that the cord is properly
connected.
Proceed to Steps 6 and 7
[Procedure to follow after step 5 for both
installation of a single Water Heater and
installation with a Quick Connect Multi-System]
6. • Make sure that there are no obstructions
blocking the condensate drain line from
discharging condensate.
• Be sure to check that condensate is freely
flowing from the condensate drain piping.
Condensate will begin flowing out of the
Water Heater within 15 minutes after
operation has started.
7. After the trial operation, clean the filters in
the cold water inlet and the hot water return
according to the procedure as follows.
1) Close the hot water valve, the water supply
valve, and the hot water return valve.
Trial Operation
Handling after trial operation
• Recirculation operates continuously for the first
24 hours after turn on the button. When
stopping the recirculation, turn off the button,
or change the setting referring to “Stopping the
Recirculation Operation” on page 53.
• Explain the “Important Safety Information”,
“Operation Procedures” and “Follow-up Service”
according to the Owner's Guide supplied with the
Water Heater.
• If the Water Heater will not be used immediately,
close off all gas and water shut off valves, drain
all of the water out of the Water Heater and the
plumbing system to prevent the Water Heater
and system from freezing, and bleed the gas out
of the gas line.
Refer to the procedure for preventing damage
from freezing in the Owner’s Guide.
Freezing is not covered by the Pavilion Limited
Warranty.
NOTICE
Shutdown Instructions
1. Stop any water demand.
2. Turn off the electrical power.
3. Turn the gas control manual valve clockwise to
the off position.
This Water Heater does not have a pilot. It is
equipped with an ignition device that automatically
lights the burner.
A fire or explosion may result if these
instructions are not followed, which may cause
lose of life, personal injury or property damage.
WARNING
Lighting Instructions
• Check that the return line (branch pipe) is
connected (See page 41).
• Check that the “Crossover Connector (Red
Connector)” is connected (See page 41 and 51).
• Purge all air from all water lines (plumbing) and
Water Heater completely (See page 60).
(With a dedicated return line : Dedicated
Recirculation Mode)
• Check that the return line is connected (See page
40).
• Purge all air from all water lines (plumbing) and
Water Heater completely (See page 60).
[“90” : Combustion abnormality]
• Check that the air supply / exhaust vent for
blockage.
• Check that the gas supply pressure is within the
ranges required in this manual.
• Check that the condensate piping is not frozen or
clogged.
• Check that the condensate piping is in a
downward slope.
• Check that the settings of all DIP switches are
appropriate.
Do not try to light the burner by hand.
1. Read the safety information in the installation
manual or on the front of the Water Heater.
2. Turn off all electrical power to the Water Heater.
3. Do not attempt to light the burner by hand.
4. Turn the gas control manual valve (external to
the Water Heater) clockwise to the off position.
5. Wait five minutes to clear out any gas. If the
smell of gas remains, stop, and follow the
instructions on page 3 of Owner's Guide.
6. Turn the gas control manual valve
counterclockwise to the on position.
7. Turn on the electrical power to the Water
Heater.
8. The Water Heater will now operate whenever
hot water is called for. If the Water Heater will
not operate, follow the shutdown instructions
and call a service technician.
Trial Operation
15 Checklist After Installation
Choosing an Installation Location (See page 11 - 13)
Yes
No
Make sure that the Water Heater is not installed in the following places.
• Places where gasoline, benzene and adhesives are handled
• Places in which corrosive gases (ammonia, chlorine, sulfur, ethylene compounds, acids) are
present in the air
• Places dust or debris will accumulate
Installation Clearances (See page 13 - 14)
Yes
No
Make sure that the Water Heater meets the required clearances.
Installation of the Water Heater (See page 15 - 16)
Yes
No
Make sure that the condensate container is filled with water.
Venting the Water Heater (See page 17 - 36)
Yes
No
Make sure that required combustion air is supplied to the Water Heater.
Make sure using vent materials approved for use with category IV appliances.
Make sure that there is no leakage or loose connection in the venting system.
Make sure that the vent length is within the requirement.
Make sure that bird screen(s) is installed on the vent termination.
Make sure that the termination meets the clearance requirements.
When using a horizontal section, make sure that the horizontal vent slope is 1/4 in. upwards for
every 12 in. (300 mm) toward the termination.
Make sure that the intake pipe and exhaust pipe are properly installed.
Make sure that the vent system comforms with local codes, state codes, or national codes as
ANSI/NFPA and CSA.
Connecting the Gas Supply (See page 37 - 40)
Yes
No
Make sure that the gas type is compatible with the type indicated on the Water Heater’s rating plate.
Clean out any debris from the gas piping before connecting the Water Heater.
Make sure that the gas piping size is appropriate.
Make sure that the inlet gas pressure is within the specified range.
Make sure that there are no leaks from the Water Heater and its gas connection.
Connecting the Water Supply (See page 41 - 46)
Yes
No
Clean out metal powder, sand and dirt from the water piping before connecting the Water Heater.
Make sure to check and test the water quality to see if water treatment is necessary.
Make sure that the water supply pressure is 15 to 150 psi (103.4 to 1034 kPa).
Make sure that there is no water leakage from the cold water supply pipe and the hot water
supply pipe.
Make sure that the pressure relief valve is installed.
After installing the Water Heater, review the following checklist. You should be able to answer “Yes” to all of
the items in the checklist. If you answer NO to any item, installation is not complete. Review the appropriate
sections to complete the installation.
If you have additional questions or need assistance with installation, contact Pavilion Customer Center at 1-855-
443-8468
Checklist After Installation
Make sure that the cold water supply line and the hot water supply line are properly connected to
the Water Heater.
Make sure that appropriate heat insulation measures are taken according to regional climate.
(e.g. wrapping with heat insulation materials, using electric heaters)
(Only for crossover mode) Make sure the crossover valve is installed at the furthest fixture from
the Water Heater on the hot water line.
Connecting the Condensate Drain (See page 47 - 48)
Yes
No
Make sure that the condensate drain piping is connected.
Make sure that corrosion resistant material is used for the condensate drain piping.
Make sure that the size of the condensate drain piping is 1/2 in or larger.
Make sure that the condensate drain piping slopes towards the inside floor drain or condensate pump.
Make sure that the end of the condensate drain pipe is open to the atmosphere.
Make sure that the condensate has been treated before disposal as necessary.
(when required by local code or when the condensate could cause damage)
Make sure that measures are taken to prevent the condensate drain lines from freezing.
(e.g. insulation material, heat tape or electric heater)
Connecting Electricity (See page 49 - 51)
Yes
No
Make sure that the electrical supply is 120VAC at 60 Hz.
Make sure the grounding resistance is less than 100 Ω.
Make sure the Remote Controller Cord is correctly installed.
(Only for crossover mode) Make sure the connector marked “Crossover” is connected.
Installation of the Remote Controller (See page 52 - 57)
Yes
No
Make sure that the location of the Remote Controller is appropriate.
Check the Remote Controller operation accordance with the Owner’s Guide.
Make sure that the display appears on the Remote Controller.
Setting the DIP Switches (See page 58)
Yes
No
Make sure that all DIP switches are set correctly.
Setting for Recirculation (See page 59)
Yes
No
(When conforming to Title 24) Make sure that recirculation settings are set appropriately.
Trial Operation (See page 60 - 62)
Yes
No
Open a hot water fixture, make sure the BURNER ON indicator or the Flame indicator is displayed
on the Remote Controller and hot water is present at the fixture.
Clean the filter in the cold water inlet after the trial operation.
If the Water Heater will not be used immediately, do the following.
• Close all gas and water shutoff valves.
• Drain all the water in the Water Heater and the plumbing system.
• Disconnect the electrical power to the Water Heater.
Make sure there is no error code indication “63” on the Remote Controller after trial operation.
Make sure there is no gurgling sound occurs when the pump operating.
Explain the “Important Safety Information”, “Operation Procedures” and “Follow-up Service”
according to the Owner's Guide to the customer.
Quick Connect Multi-System Installation (See page 66 - 67)
Yes
No
Make sure that only one Remote Controller is installed.
Checklist After Installation
16 Plumbing Applications
Gas Supply
Backflow
Preventer
(optional)
Cold Water
Supply
Hot Water
Hot Water Return Line
Fixtures
Air Handler
Flow Switch
Set the flow switch to deactivate
the Air Handler when the
domestic hot water flow reaches
3 GPM (11.3 L/min).
Adjust as necessary to prevent
cycle.
Service Valve Kit with Pressure Relief Valve
It is recommended the use of Service Valve
Kit with Pressure Relief Valve with the
installation. This kit includes an integrated
shut-off and service valve with unions and a
pressure relief valve.
Mixing Valve
If the system requires water for space
heating at temperatures higher than
required for other uses, a means such as
a mixing valve shall be installed to
temper the water for those uses in order
to reduce scald hazard potential.
Drain Valve
Valve
Air Vent and Air Out
Check Valve
Check Valve required if it is
not included with the pump.
Optional Expansion Tank
Expansion tank required if a
backflow preventer is installed.
Air Vent
Air Out
Pump
Size the pump to provide a
maximum of 3 GPM (11.3
L/min) with a head pressure
equal to the loss through
the water heater and Air
Handler.
Combination Potable Water and Space Heating System
• The Water Heater cannot be used for space heating applications only.
• Only POTABLE water may be plumbed through the Water Heater.
• Change the recirculation setting to “Always Recirc ON” mode referring to page 59.
• Crossover valve is not available for the Space Heating system.
Plumbing Applications
17 Installation of the Quick Connect
Multi-System
The Quick Connect Multi-System allows the installation of two Water Heaters together utilizing only the Quick
Connect Cord, sold separately.
System Diagram
• Connect a single Remote Controller to only one of the Water Heaters.
• Water Heaters must be same model.
Remote Controller Cord
Gas Supply
Cold Water Supply
Hot Water
Remote
Controller
External Remote
Terminal Block
Quick Connect
Cord
Cord
Connector
Cord
Connector
Air Vent
Air Out
Hot Water Return
Pressure Relief Valve
Expansion Tank
[With the return line]
Remote Controller Cord
Gas Supply
Cold Water Supply and
Hot Water Return
Hot Water
Remote
Controller
External Remote
Terminal Block
Quick Connect
Cord
Cord
Connector
Cord
Connector
[With the Crossover Valve]
Installation of the Quick Connect Multi-System
Insulate or apply heating materials to both the cold water supply piping and the hot water supply piping to
prevent freezing during cold weather and to prevent heat loss through the piping.
Leave enough clearance around the
plumbing to apply insulation.
It will be necessary to add bends to
the piping to ensure that this
clearance is available.
Make this distance ( ) as short as
possible. The hot water temperature
will become unstable as the pipe
length increases.
3-18 in.
(76-457 mm)
6 ft (1.8 m)
Distance on sides
Quick Connect Cord
Size the piping to allow for
the maximum flow rates
of the Water Heaters.
The backflow preventer
should be placed
upstream of the cold
water branch.
Cold Water
Supply
Hot Water
Return
Hot Water
Air Vent, Air Out
Pressure Relief
Valve
Expansion Tank
Service Valve Kit with
Pressure Relief Valve is
necessary for flushing
the Heat Exchanger.
This allows for easy
flushing of the system.
Service Valve Kit with
Pressure Relief Valve
[With the return line]
[With the Crossover Valve]
Make this distance ( ) as
short as possible. The hot
water temperature will
become unstable as the
pipe length increases.
3-18 in.
(76-457 mm)
6 ft (1.8 m)
Distance on sides
Quick Connect Cord
Size the piping to allow for
the maximum flow rates
of the Water Heaters.
The backflow preventer
should be placed
upstream of the cold
water branch.
Cold Water
Supply
and
Hot Water
Return
Hot Water
Service Valve Kit with
Pressure Relief Valve is
necessary for flushing
the Heat Exchanger.
This allows for easy
flushing of the system.
Service Valve Kit with
Pressure Relief Valve
Installation of the Quick Connect Multi-System
• Check the following to ensure proper operation of
the Water Heater periodically.
• Also check the items of maintenance described in
the Owner’s Guide.
18.1 Periodic Check
Do not use this appliance if any part has been
under water. Immediately call a qualified
service technician to inspect the appliance and
to replace any part of the control system and
any gas control which has been under water.
NOTICE
[Venting System]
• The venting system must be examined
periodically by a qualified service technician to
check for any leaks or corrosion.
• Do not obstruct the flow of combustion and
ventilation air.
[Burner]
• Check the burner flame periodically for a proper
blue color and consistency. The burner flame
must be blue, clear and stable. The image of
normal or abnormal flame is as shown figure
below.
• If the flame does not appear normal, the burner
may need to be cleaned by qualified service
technician.
[Pressure relief valve]
• Operate the pressure relief valve once a year to
ensure that it is functioning properly and there is
no obstruction. Turn the power off to the Water
Heater before opening the pressure relief valve,
and make sure that water draining out of the
valve will not cause any damage.
• If the pressure relief valve discharges periodically,
it may be due to thermal expansion in a closed
water system. Contact the water supplier or a
local plumbing inspector on how to correct this
situation. Do not plug the pressure relief valve.
[Water filter]
• Check and clean the filter inside of cold inlet
connection.
e.g.) Normal Burner Flame
e.g.) Abnormal Burner Flame
Burner
Blue Flame
Yellow Flame or Liing Flame
Maintenance
18.2 Procedure for Flushing the Heat Exchanger
If the alarm code “C1#*” is flashing on the Remote Controller, it means there is Scale Build-up in the Heat
Exchanger. To prevent damage to the Heat Exchanger from Scale Build-up, the Heat Exchanger needs to be
flushed** to remove the Scale Build-up.
Damage to the Water Heater due to Scale Build-up is not covered by the Water Heater’s warranty.
To clear the alarm code “C1#*”, the Heat Exchanger must be flushed.
If the alarm code “C1#*” is displayed and flashing on the Remote Controller, contact Pavilion Customer Center
(1-855-443-8468).
* Warning indication, # = 1-9
** Connect the blue connector marked “FLUSH” for flushing near the Circuit Board when flushing the Heat Exchanger.
After connecting it, the Water Heater is set to “Flushing Mode”.
NOTE This procedure is only intended for use by a qualified service professional or authorized Service
Representative. Any unauthorized use of this procedure may result in voiding the Pavilion Limited
Warranty. Contact Pavilion Customer Center (1-855-443-8468) for additional support.
NOTE The Water Heater must remain connected to the electrical power when flushing the Heat
Exchanger.
The preparation of the flushing system
1. Close the gas supply valve.
2. Close the water inlet valve (V1), the water outlet valve (V2) and the water return valve (V3).
3. Connect the one drain hose (H1) to the drain valve (V4), and then the other to the circulation pump.
4. Connect the drain hose (H2) to the circulation pump.
5. Connect the drain hose (H3) to the drain valve (V5).
6. Pour 1 gallon of “Calcium, Lime and Rust Removal Product” and 1 gallon water into the bucket.
It is recommended “Calcium, Lime and Rust Removal Product” for flushing.
7. Place the both drain hoses (H2 and H3) into the bucket filled with the flushing solution.
8. Open the both drain valves (V4 and V5).
Water
Outlet
Water
Return
Water
Inlet
Gas
Supply
V1
V4
V5
H3
H1
Water Heater
Bucket
Flushing
Solution
Circulation
Pump
H2
Gas Supply
Valve
Continue to connect
V2
* Service Valve Kit with Pressure Relief Valve may be
purchased as an accessory from an authorized
wholesaler. This allows for full diagnostic testing and
easy flushing of the system. Contact Pavilion Customer
Center (1-855-443-8468) for more information.
If a submersible pump is used, then only 2
hoses will be needed (H1 and H3).
Water Inlet
V1
V4
V2
V5
Water Outlet
Service Valve Kit with Pressure
Relief Valve* is necessary for
flushing the Heat Exchanger.
V3
Maintenance
For Single Water Heater
[Procedure 1. Flushing the Heat Exchanger]
1. Open the front cover.
2. Connect the blue connector marked “FLUSH” for
flushing near the Circuit Board.
[Procedure 2. Cleaning the Heat Exchanger]
The flushing solution needs to be rinsed and
cleaned out of the Water Heater.
Below is the way to rinse and clean the flushing
solution.
1. Remove both drain hoses (H2 and H3) from the
bucket. And then place the drain hose (H3) into
the sink or outside to drain.
2. Close the drain valve (V3) and then open the
water inlet valve (V1).
Do not open the fresh water outlet valve (V2).
3. Clean the Water Heater with fresh water for 3
minutes or more.
(Needs to have enough time to clean the Water
Heater.)
NOTE Check whether the reverse
connection of the hose (H1) and (H3)
if the display number will not change.
In that case, the flow rate of the
flushing solution may be under 1.5
GPM.
3. Then the code is displayed on the
Remote Controller.
4. Turn on the circulation pump to circulate the
flushing solution through the Water Heater for 1
hour at a rate of 1.5 GPM or more.
5.
CCC
6. Turn off the circulation pump.
NOTE The Water Heater has four “Water
Drain Valves” on the bottom of the
Water Heater.
Place a bucket under the Water
Heater to drain water from the
“Water Drain Valves”.
Carefully unscrew the “Water Drain
Valves” to rinse flushing solution out
of the Water Heater for about 10
seconds, then close the “Water Drain
Valves”.
7. Close the front cover.
8. Open the gas supply valve and water outlet
valve (V2).
9. Check for correct operation of the Water Heater.
4. Close the drain valve (V4) and then remove the
drain hose (H3) from the drain valve (V4).
5. Remove the drain hose (H1) from the drain valve
(V3).
6. Disconnect the blue connector marked “FLUSH”
for flushing.
The code “C00” goes out on the Remote
Controller.
Disconnect
FLUSH
Do not disconnect the blue connector
marked “FLUSH” for flushing.
C60
C59
C00
CCC
The code “C60” is displayed on the
Remote Controller when the Water
Heater detects the flow of the flushing
solution.
When 1 minute passes, the code “C60”
will change to “C59” on the Remote
Controller.
When 1 hour passes, the code “C00” is
flashing on the Remote Controller.
Circuit Board
FLUSH
FLUSH
Connect
Water
Drain Valve
Maintenance
NOTE Check whether the reverse
connection of the hose (H1) and (H3)
if the display number will not change.
In that case, the flow rate of the
flushing solution may be under 1.5
GPM.
6. Turn off the circulation pump.
7. Rinse and clean the flushing solution out of the
Water Heaters in accordance with “For Single
Water Heater [Procedure 2]”.
(See the “Procedure 2.1-2.5”.)
8. Disconnect the blue connector marked “FLUSH”
for flushing.
The Code “C00” goes out on the Remote
Controller.
9. Close the front covers.
10. Open the gas supply valves and water outlet
valves.
11. Check for correct operation of the Water
Heaters.
3. Then the code or is displayed on
the Remote Controller.
•“CCC” is displayed when the Blue Connector of
the Main Water Heater is connected.
•“FCC” is displayed when the Blue Connector of
the Sub Water Heater is connected.
4. Turn on the circulation pump to circulate the
flushing solution through the Water Heaters for
1 hour at a rate of 1.5 GPM or more.
5.
CCC
FCC
For Quick Connect Multi-System
1. Open the front covers.
2. Connect the blue connector marked “FLUSH” for Water Heater needing to be flushed.
(The Water Heater is isolated from Quick Connect Multi-system when the blue connector marked “FLUSH”
for flushing is connected. Do not need to disconnect the Quick Connect Cord.)
(e.g. The display when the both Water Heaters are
flushed at the same time)
Do not disconnect the blue
connector marked “FLUSH” for
flushing.
C60
C59
C00
CCC
FCC
The code “C60” is displayed on
the Remote Controller when the
water heater detects the flow of
the flushing solution.
When 1 minute passes, the code
“C60” will change to “C59” on
the Remote Controller.
When 1 hour passes, the code
“C00” is flashing on the Remote
Controller.
or
C50
C00
CCC
Connect the Blue Connector of the
Main Water Heater
Detects the flow
(10 minutes pass)
FCC
Connect the Blue Connector of the
Sub Water Heater
The remaining time of flushing gives
indication priority to the connector
which is connected later.
Detects the flow
Flashing
(1 hour passes)
C60
Sub Water Heater
Main Water Heater
Quick Connect Cord
Do not need to disconnect.
Remote
Controller
Circuit Board
FLUSH
FLUSH
Connect
Maintenance