Matrix SATATYA PARAM NVR Series Quick Start Manual

specifications, components, as engineering and manufacturing may warrant. This is a general documentation for all models of the product. The product may not support some of the features and facilities described in the documentation. Information in this documentation may change from time to time. Matrix Comsec reserves the right to revise information in this publication for any reason without prior notice. Matrix Comsec makes no warranties with respect to this documentation and disclaims any implied warranties. While every precaution has been taken in the preparation of this quick start, Matrix Comsec assumes no responsibility for errors or omissions. Neither is any liability assumed for damages resulting from the use of the information contained herein. Neither Matrix Comsec nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs or expenses incurred by the buyer or third parties as a result of: accident, misuse or abuse of this product or unauthorized modifications, repairs or alterations to this product or failure to strictly comply with Matrix Comsec's operating and maintenance instructions. Warranty For product registration and warranty related details visit us at: http://www.matrixvideosurveillance.com Copyright All rights reserved. No part of this quick start may be copied or reproduced in any form or by any means without the prior written consent of Matrix Comsec. Version 1 Release date: October 12, 2021

i Contents Introduction .................................................................................................... 1 Know Your Enterprise NVR ........................................................................... 2 The User Interface ............................................................................................. 6 Technical Specifications of SATATYA PARAM NVR ........................................ 7 Application of SATATYA PARAM NVR ............................................................. 9 Installing SATATYA PARAM NVR ............................................................... 10 Package Contents ........................................................................................... 10 Things You Will Need ...................................................................................... 10 Safety Instructions ........................................................................................... 10 Recommendations .......................................................................................... 12 Hardware Installation of SATATYA PARAM NVR ........................................... 13 Software Installation of SATATYA PARAM NVR ............................................ 19 Setting-up the SATATYA PARAM NVR Servers using the Manager Utilities .. 46 SSL Settings .................................................................................................... 65 Connecting SATATYA PARAM NVR ........................................................... 67 Configuring the SATATYA PARAM NVR .................................................... 70 Appendix ....................................................................................................... 87 Disposal of Products/Components after End-Of-Life ...................................... 87

1 Introduction Thank you for choosing the Matrix SATATYA PARAM NVR, the video surveillance recorder. This Quick Start is meant to help you get familiar with SATATYA PARAM NVR, install the device and configure its basic parameters. This is a common document for all the configurations of SATATYA PARAM NVR series. The terms Satatya Param NVR, Matrix SATATYA PARAM NVR, NVR and Network video recorder are used interchangeably. If you have any concerns regarding the installation procedure, consult the Matrix Customer Care. To view or download the documents related to this product, scan the QR Code printed on the Product Label/Packaging Label. You may also view or download the documents from https://www.matrixvideosurveillance.com/ product-manuals.html For product registration and warranty related details, please visit https:// www.matrixcomsec.com/product-registration-form.html Notices The following symbols have been used for notices to draw your attention to important points. Important: to indicate something that requires your special attention or to remind you of something you might need to do when you are using the system. Caution: to indicate an action or condition that is likely to result in malfunction or damage to the system or your property. Warning: to indicate a hazard or an action that will cause damage to the system and or cause bodily harm to the user. Tip: to indicate a helpful hint giving you an alternative way to operate the system or carry out a procedure, or use a feature more efficiently.

2 Know Your Enterprise NVR In today’s era, the technological need of organizations are no longer similar. The business solutions required by a Small Medium Enterprise are different from that of a Large Enterprise. So, most of the modern organizations want to invest in an economical business solution that accomplishes their specific technological needs. Keeping in mind, the aspect of enterprise functionalities as well as the technological need of each and every organization, we offer the Matrix SATATYA PARAM NVR Series. Matrix offers SATATYA PARAM NVR Series as Integrated Hardware and Software Solution. It consists of SATATYA SAMAS Application ported on the SATATYA PARAM NVR Server. This perfect combination of a software application with a hardware platform, fulfills the business need of almost all the modern organizations. Built on a high performance microprocessor, video compression technology along with dual redundant Power Supply, the SATATYA PARAM NVR provides uninterrupted performance while recording, monitoring and playback, best image quality with minimum storage space requirement. The solution supports Raid 0, 1, 5 and 10 functionality. The Matrix SATATYA SAMAS is a sophisticated video management solution designed for large enterprises with multi-site surveillance requirements. This suite of applications provides comprehensive management and support for large number of cameras and other video surveillance devices, with centralized monitoring and control. The solution offers centralized management of Management Server, Recording Server, Admin Client, Media Client (Smart Client), Media Player (Backup Player), Multi Display, SATATYA devices and Cameras in a distributed network. SATATYA PARAM NVR uses Microsoft Windows10 IoT Enterprise Version as an Operating System. Hence this Server cannot be used as a general purpose application other than as SATATYA PARAM NVR. The Operating System must only be used in combination with SATATYA PARAM NVR.The Terms and Conditions for the use of Microsoft Windows Operating System are regulated by Microsoft’s End User License Agreement. Matrix assumes that these Terms and Condition are acceptable to the End User.

Variants of SATATYA PARAM NVR The SATATYA PARAM NVR Series has the following variants: NVR03208XCTS: SATATYA PARAM NVR having configuration of maximum 32 IP channels and 8 hard disks. NVR06408XCTS: SATATYA PARAM NVR having configuration of maximum 64 IP channels and 8 hard disks. NVR12808XCTS: SATATYA PARAM NVR having configuration of maximum 128 IP channels and 8 hard disks. NVR25608XCTS*1: SATATYA PARAM NVR having configuration of maximum 256 IP channels and 8 hard disks. Naming Convention 1. Check for availability.

4 SATATYA PARAM NVR Panel Front View Front Controls and Indicators Label Interface Description A USB USB 2.0, used for Scheduled and Manual Backup. To connect USB Mouse. To connect Dongle. B Reset Push button for system reset C HDD Activity LED Yellow (When HDD is busy) D Power LED Blue (When power on) E LAN1, LAN2 LED Green (When Internet is busy) F Power Switch Push button for system power on 8 Hot-Swap HDD Trays Front Controls and Indicators A B F C D E E

Rear view General Specifications Label Interface Description A Power Supply To connect the 220V AC Power Cable Power Supply To connect the 220V AC Power Cable B 40 mm Exhaust Fan area C Dedicated Management Port To manage the Server USB 3.1 - 1 To connect USB Mouse/Keyboard. To connect Dongle /Hard Disk for Eternal Storage USB 3.1 - 2 To connect USB Mouse/Keyboard. To connect Dongle /Hard Disk for Eternal Storage VGA To connect a VGA compatible Monitor Display Port 1 To connect a Monitor Display Port 2 To connect a Monitor LAN 1, LAN 2, LAN 3, LAN 4 To connect a standalone personal computer, or a LAN Switch, or to connect to the Internet over a DSL Modem or Router. Parameters Description Power supply 220V AC Operating Temperature 0°C to +40°C Humidity 5% to 95% RH Non-Condensing A A B C

6 The User Interface The SATATYA SAMAS Application provided various user interfaces which servers different user requirements: SATATYA SAMAS Admin Client The SATATYA Admin Client enables you to configure — Users, Servers, Access Control, Features etc offered by the Matrix SATATYA SAMAS. To know more, refer to the SATATYA SAMAS Administrator’s Guide. SATATYA SAMAS Smart Client The SATATYA Smart Client enables access to live and stored video images of SATATYA PARAM NVR from a remote location through the Web. Using the Smart Client you can access, search, browse, display and transfer stored video to a remotely connected workstation. You can configure the SATATYA PARAM NVR and camera settings, receive notification of events such as alarm, motion detection and video loss. To know more, refer to the SATATYA SAMAS Smart Client System Manual. SATATYA SAMAS Vision SATATYA Vision is a mobile application which supports live view of the channels and allows the user to view the live recordings any time, anywhere, on your smart devices. SATATYA Vision supports Android and iOS-based devices. To know more, refer to the FAQs for Android and iOS respectively.

Technical Specifications of SATATYA PARAM NVR HARDWARE Processor - CPU Intel® Xeon® E-2246G 3.6GHz Memory 16GB DDR4(32/64/128 Channels), 32GB DDR4 (32/64/128/ 256 Channels) OS Drive 1 x 250 GB SSD M.2 SATA 3.0 Channels 8 Storage Capacity 144 TB (8 Hard Disks of 18 TB) GPU Intel® UHD Graphics P630 Video Display 2x Display Ports; 1xVGA Chassis 2U, 17" Rack Mount Server Hot Swap HDD Bays 8x SATA 3.5" or 2.5" RAID Intel® VRoC (Virtual RAID on CPU) RAID Support RAID 0/1/5/10 USB 1 (F) x USB 2.0 + 4 (R) x USB 3.1 NETWORK MANAGEMENT & SECURITY Network 4 X RJ45 (1 GbpS) Server Management Dedicated 1 GbpS RJ45 Port Security TPM 2.0 Support, SSL Communication ELECTRICAL Input Voltage 220V AC at 50/60 Hz Power Supply System 1+1 550W Hot Swap Platinum Redundant Power Supply MECHANICAL Dimension (D x W x H) 660 x 430 x 88 (mm) 26” x 16.9” x 3.5” Material SGCC Nett Weight 13.9 kg (without Hard Disk drives) ENVIRONMENTAL Operating Temperature 0° to 40° C Relative Humidity 5 - 90% RH SOFTWARE OS Microsoft Windows 10 IoT Enterprise 2019 LTSC Software VMS SAMAS - upto 256 Channels, 10 User Default VIDEO SURVEILLANCE MANAGEMENT IP Camera Channels 32/64/128/256 IP Channels Resolution Support 12MP, 8MP, 5MP, 3MP, 2MP, 720P, D1, CIF Compression H.265, H.264, MJPEG Onvif Profile Support Onvif S IP Camera Supports Matrix Brand, Third Party - Onvif Profile S Supported Active Directory Support Yes

8 User Roles and Rights Yes DISPLAY Split (Through LAN/HDMI) 1x1, 2x2, 3x3, 4x4, 5x5, 6x6, 8x8, 1+3, 1+5, 1+7 and Sequential Views and Windows Sequence Local Decoding 1x 4K/ 4x 1080P/ 16 x D1 @H.264 Digital Zoom on Live Yes Snapshot Yes Multiple Display View on Single SATATYA PARAM NVR Yes, Max 3 Display in Extended Mode OSD Channel Number and Name, Status, Video Loss, Recording and Disabled Channel (As per camera support) RECORDING Pre-Record Up to 30 Sec Post-Record 10-300 Sec Snapshot Format JPEG Recording Format Native Recording Types Scheduled, Manual, Alarm and Motion Detection Adaptive Recording Automatically Reduces the Number of Frames Captured Per Second Where There is No Motion, Thereby Saving Storage Space PLAYBACK & BACKUP Synchronous Playback 64 channels @ 1080P (via Ethernet) Search Mode Date, Camera, Recording Type Playback Modes Fast Forward, Fast Reverse at Different Speed Control, Backup & Archive 3 Levels, Video Grooming Technology Maximum User 100 Remote Operation Monitor, PTZ Control, Playback, System Setting, File Download, Log Information, EVENTS & ACTIONS EVENTS Video Surveillance Events, System Events, User Events, Audit Trails Events ACTION Recording on Selected Channel, Upload Images on FTP/ Email server, Email Notification with Snapshot, Trigger IVA, Recall PTZ Preset Position, Turn On/Off Alarm Outputs, Buzzer Notification, SMS Notification, Calling from Mobile App,Share files data, Trigger Aux Output SYSTEM SETUP LED Indication System Power; Ethernet Connection 1 & 2, SATA Connectivity, OS Drive Connectivity Power On & Reset Switch Yes

10 Installing SATATYA PARAM NVR Package Contents • SATATYA PARAM NVR unit • 2 qty 220V-15A Power Cable • 2 qty Sliding Rails for Rack installation • 4 qty Rack Installation Screws (plus flat head) • 6 qty Inner Rack Installation Screws (plus circular head) • 8 qty Outer Rack Installation Screws (plus circular head) • 32 qty HDD Installation Screws (plus circular head) Things You Will Need • A Power Hand Drill • A Wire Stripper • Insulation Tape • A Screwdriver set • Cameras (IP Cameras, PTZ cameras). • Monitors with the appropriate cables to connect. • At least one SATA Hard Disk (upto 18TB), if you want to record on a hard disk in the SATATYA PARAM NVR. You can install eight hard disks. • A USB Mouse or Keyboard (Wired or Wireless) to operate the SATATYA PARAM NVR, if required. • A personal computer or a LAN computer to access the Admin Client or the Smart Client. • An Ethernet cable to connect to a computer/LAN/WAN (over a DSL Modem or Router). • A rack to mount the SATATYA PARAM NVR in a rack. Safety Instructions • The Matrix device is intended for indoor use and can only be Rack Mounted. Equipment must thus be installed into a controlled, dry, clean and secure environment where temperature and humidity are within product specifications. • Examine site conditions prior to installation. Notify the person concerned if unsuitable conditions are encountered. Do not start installation until site conditions are acceptable.

• Use the power cord which is supplied along with the equipment. The product should be operated with appropriate power voltage supply as mentioned in the specification sheet. Ensure adequate earthing at the installation site. • Do not touch the product with wet hands. Equipment must be installed by a trained professional. • Prevent metallic, foreign or liquid substances from getting inside the product. This includes insecticide or flammable cleaning spray. • Make sure in the Rack there is minimum 1-2 inches air gap between two systems (bottom and top). Vent holes are provided in the system for air ventilation, make sure there is no obstruction to block it. • Make sure the ambient temperature for the systems is below operating temperature of the system (40 degree centigrade) day and night. • Ensure appropriate mains filtering and UPS are used in areas where the power source is susceptible. Damage through power source fluctuations, spikes, etc. is not covered by warranty. • Do not cut off the power or move the unit when hard drives are operating. Doing so may cause damage and loss of data. • Make sure you have complete the wiring and installation of all the devices you want to connect to SATATYA PARAM NVR.

12 SATATYA PARAM NVR will be provided with the following Services and Clients (in XCTS variants): • Management Server • License Server • Recording Server • Notification Server • Admin Client • Smart Client The following Devices, Services and Clients are supported by SATATYA PARAM NVR and can be installed/connected as per your requirement: • SAMAS IVA Server • Multi Monitor Client • NVRs, DVRs and IP Cameras • COSEC CENTRA Server • COSEC PANEL200 • ARC IO 800 Controller • Smart Client • Media Player • Third Party / Business Application for Integration Further the Installation instructions have been divided into two sections: • Hardware Installations, refer “Hardware Installation of SATATYA PARAM NVR” • Software Installations, refer “Software Installation of SATATYA PARAM NVR” Recommendations • Make sure you configure recording of maximum 64 channels in each HDD. If multiple HDD’s are installed make sure you distribute the recordings. For example, if you have installed 8 HDD’s and 128 camera’s, then in each HDD recording of 16 camera’s can be configured. • Make sure the throughput is 512 mbps down-link and 512 mbps up-link. • Make sure both the Power Supplies are connected. If one Power Supply is connected it will result in degraded performance.

Hardware Installation of SATATYA PARAM NVR • Unpack SATATYA PARAM NVR and check the package contents. Do not discard the packaging material. If any of the items is missing or damaged, please contact the source from where you purchased the product. • You are recommended to first install the hard disk(s and make the required cable connections. Refer to “Opening the Top Cover” and “Installing the Hard Disk”. • For Rack mounting, refer to “Rack Mounting” instructions. SATATYA PARAM NVR Dimensions

14 Opening the Top Cover • Always wear an electrostatic discharge preventive wrist strap or belt and use a grounding mat. • Make sure the power supply is disconnected. Unplug the power cable, if you have connected it to SATATYA PARAM NVR. • Release two screws on the back side and two screws on both left and right side. • Make sure the thumb finger touches downward, and then push back the rear back cover. • Release four screws on both left and right side. • Release two screws on the top side. • Place your hand on the front top cover and pull it out. Installing the Hard Disk SATATYA PARAM NVR series supports maximum eight Hard disks. The storage capacity of each hard disk is upto 18 Terabytes. By default, no Hard disk is provided with the system. You can install them as per your requirement. You are recommended to install video surveillance SATA Hard disks of any standard brand.

Any electrostatic energy coming in contact with the hard disk or the internal parts of the NVR can cause permanent damage to them. Before you begin the installation of the hard disk, make sure your workstation is static-free. Always wear an electrostatic discharge preventive wrist strap or belt and use a grounding mat. • Insert the hard drive on the tray. • Use four screws to fix the HDD. • Slide the tray into the HDD bay. • Push the lever to latch HDD tray. Maximum torque to be applied for tightening the screws is 3 kgf.cm. Applying more than specified torque will cause a damage to the HDD and the emboss. Rack Mounting There are two rails — inner rail and outer rail. You can install the rails into the racks using the round holes or square holes. Follow the instructions given below:

16 • Release and detach the inner rail from the outer rail. • Align the inner rail with the system.

• Fasten it with the P-head to make sure it is well locked and the inner rail does not loosen from the system. • Attach the outer rail to the rack. • Make sure the bearing retailer in locked forward. Horizontally install the system half way into the slide rail.

18 • Slide the release tab on the side and push system into the rack. • You can use Round Hole pins or Square hole pins. Align the holes of the system with those of the rack and insert the screws. Tighten them to fix the system in place.

Software Installation of SATATYA PARAM NVR The Software Installation of SATATYA PARAM NVR included two steps: • “Configuring RAID” • “Installing SATATYA SAMAS Components” Make sure you have the Administrator rights. Configuring RAID Follow the steps for configuring RAID. • Click Intel, click Intel Rapid Storage Technology enterprise.

20 • Click Create Volume. • Click Select and then select the desired RAID option — 0, 1, 5, 10. Click Next.

• Click Configure. The list of HDD’s appears. Select the desired HDD’s and click Next. • Click Confirm. If you wish to clear the data in the disks, select the Proceed with deleting data check box. • Click Create Volume.

22 The Volume is created. • After the Volume is created, click Initialize.

The Status displays the status of the initialization process.It displays the percentage of the completed task. After the completion of the initialization process the Status displays Normal. After the Volume is created, the next step is to display the same. To do so, following the steps given below: • Click Create and format hard disk partitions.

• Right-click on Unallocated and click the New Simple Volume option.

• Under Specify Volume Size, keep the default values of the parameters. • Click Next.

28 • Under Assign Drive Letter or Path, in Assign the following drive letter, select the desired letter from the drop-down list. • Click Next. • Under Format Partition, select the option Format the volume with the following settings. In Volume Label, configure the name you wish to assign to the Volume.

30 • To complete, click Finish. • Click My PC/Computer this new volume appears as a new drive. Now, you can proceed further with the installation of the SATATYA SAMAS components.

Installing SATATYA SAMAS Components The SATATYA SAMAS has the following components: • Management Server • Recording Server • License Server • IVA Server • Notification Server • Failover Server • Smart Client • Admin Client • Multi Display • Media Player As mentioned earlier the following are already installed in SATATYA PARAM NVR (in XCTS variants): • Management Server • License Server • Recording Server • Notification Server • Admin Client • Smart Client We recommend you not to install any other components other than the ones mentioned above. System Pre-requisites - Hardware For Installation of SATATYA SAMAS components in different computer, following specifications are required. IVA Server Hardware/Software Minimum Recommended CPU Intel Core i5 Intel Core i7 or higher RAM 8 GB 8-12 GB or higher Network 100 Mbps 1 Gbps Hard disk Space 10 GB free space 100 GB free space

32 Smart Client System Pre-requisites - Software Make sure the following are installed in your computer before you begin with the installation: Operating System Windows10 Windows10 or above Graphics Accelerator 1 GB Memory (Inbuilt) 4GB- Nvidia Graphics card (Inbuilt/External Card) Frequency Clock 2.5 GHz 3.4 GHz or higher Hardware/Software Minimum Recommended CPU Intel Core i3 Intel Core i5 or higher RAM 4 GB 8 GB Network 100 Mbps 1 Gbps Hard disk Space 10 GB free space 50 GB free space Operating System Windows10 Windows10 or above Graphics Accelerator 1 GB Memory (Inbuilt) 4GB- Nvidia Graphics card (Inbuilt/External Card) Servers/Clients Microsoft .NET Framework 4.5 and above Windows Installer 3.1 Microsoft SQL Server 2008 R2 SP2 Crystal Reports Runtime 13.0 Microsoft Visual C++ 2015-2019 Redistributable - 14.24.28127 IVA Server - Yes - - Yes Smart Client - Yes - - Yes Multi Monitor Client - Yes - - Yes Media Player - Yes - - Yes Hardware/Software Minimum Recommended

SATATYA SAMAS Installer Utility The essential components have already been installed in the system. If you need to install the any other component like the IVA Server, Multi Monitor Client etc., then follow the instructions given below. The SATATYA SAMAS Software Installation setup is available at: ftp://matrixtelecomsolutions.com/SecurityProducts/SATATYA/SATATYA SAMAS. For credential assistance, contact Matrix Channel Partners or Matrix Support Team at [email protected] To start with the software installation, follow the steps given below: 1. Right click on SATATYA_SAMAS_Installer and click Run as administrator. Administrator rights are required for installing the SATATYA setup.

34 2. The License Agreement screen appears as shown below. Select the check box to accept the terms and conditions and click Next to continue the installation process. 3. Click Install to initiate the installation process. 4. Now select the Installation Drive from the drop-down list.

Select Custom as the type of installation. Using this option you can install the components like Smart Client, Media Player etc at different locations on different computers. • Select the desired components from the list that are to be installed. Click Next to continue. • The list of the following will be displayed: • components that will be installed • components that are already installed • components that will not be installed

36 • Click Install. The system will start installing the selected components.

• Click Exit to exit the installation window or click on the Click Here link to create, upgrade or take backup of the SATATYA SAMAS database. For more information, refer to “Creating/ Upgrading Database”. Create/Upgrade/Backup Database The SATATYA SAMAS allows the user to create a new database and upgrade or take the backup of the existing one. Click on the links below for detailed information. “Creating/Upgrading Database” “Database Backup” Creating/Upgrading Database You can create and upgrade the SAMAS Database using Database (DB) Utility. The DB Utility can be opened either by clicking on the Click Here link just after completion of the installation or by navigating through C:\Program Files\Matrix\SATATYA SAMAS Management Server. The SATATYA SAMAS Database Utility window appears as shown below. Make sure you have installed MS SQL Server 2008.

38 Click Setup to create or upgrade an existing database. The database utility setup page appears as shown below. Click Change Settings and select the New Database check box. Specify the Database Connection Settings as described below. • Database Type: The database type supported is MS SQL Server.

• Server: Specify the database Server Name in the following format:- Database server name\Instance Name e.g. dbserver\sqlexpress. • Authentication Mode: Select the desired option from the drop-down list— SQL Server Authentication or Windows Authentication. • User Name: Specify the User Name of the user of SQL Server. • Password: Enter the Password of the user of SQL Server. • Database Name: Specify the Database Name of the SAMAS application. By default the application creates a database by the name of “SATATYA_SAMAS”. Click Create to start the creation of the database. Click Test Connection to test the connection with the database server. The connection will be successful only if all the parameters have been configured correctly. Save the settings once done by clicking Save Setting. You can now start using the SAMAS applications installed on the computer. Once the SAMAS database has been created using the above procedure, the administrator needs to subsequently only use the Upgrade option as and when required. Do not select New Database. Click Upgrade to upgrade the database.

40 Database Backup In the event of software or hardware problems, it is always a good idea to have a recent copy of your database files. The Backup option allows the administrator to take backup of the database at regular intervals.You can take the backup of the database using the Database Utility. The Database Utility can be opened either by clicking on the Click Here link just after completion of the installation or by navigating through C:\Program Files\Matrix\SATATYA SAMAS Management Server. The SATATYA SAMAS Database Utility window appears.

Click Maintain to take the backup of the database. • Select the Database Name from the drop-down list. • In Backup Path, the path of the backup file is displayed where the MS SQL has been installed. This path cannot be changed. • Click Backup. The system will start the backup process as shown below.

42 On successful completion of the process, the system displays the path as well as the name of the backup file. The database backup file is created at the specified location as shown below: Uninstallation and Reinstallation To Uninstall or Reinstall the SATATYA SAMAS components, click SATATYA_SAMAS_Installer. The setup window appears as shown below. For successful uninstallation or reinstallation of SATATYA SAMAS, it is recommended that all the services are stopped before performing the task.

• To Uninstall the SAMAS components, Click Uninstall. Then select the check boxes of the desired components or click Select All to uninstall all the components. • Then click Next and then click Uninstall. The selected components will be uninstalled.

44 • Similarly, the desired components can be re-installed by selecting Reinstall option from the setup window. Installing SAMAS Components at Different Sites SATATYA SAMAS has a distributed architecture. Hence, different components of SAMAS can be installed at different geographical locations based on monitoring requirement. For example, an organization ABC has its head quarters in Delhi where the Management Server is set up and Recording Servers have been set up at Delhi, Mumbai and Ahmedabad. Now the Smart Client is to be installed only in Ahmedabad while the Admin Client has to be set up at the Administrator’s station in Delhi. For such a situation, sending the Installation setup across to all these locations for individual installations can become tedious and time-consuming. This problem can be resolved using the SAMAS Downloader. SAMAS Downloader The SAMAS Downloader provides a simple solution for multi-site installations. It enables the users to download different components of SAMAS at diverse locations using a simple Web URL from any standard Web Browser. On your Web Browser, enter the URL in the following format: http://:/downloader.html

(e.g., “http://192.168.x.y:8711/downloader.html”) The SATATYA SAMAS Downloader appears as shown below: Select a Component from the Components section to initiate the download and follow the instructions to complete the installation. User can also download all Product Manuals if required.

46 Setting-up the SATATYA PARAM NVR Servers using the Manager Utilities Once the SAMAS setup installation is successfully completed, the you must perform the following steps before configuring the Admin Client. The Management Server, License Server and Database must be in the same network, in-case of Server Based License Dongle. Crystal Reports Runtime 13.0 which is required for report generation and must be installed where Management Server is installed. Matrix does not provide this software for installation. Step 1: Configure License Server Settings using the License Server Manager Utility. The License Server Settings helps to configure the Listening Port of the installed License Server. • Ensure that you have license dongle with you and the License Server and Dongle must be on the same PC. • Navigate through C:\Program Files\Matrix\SATATYA SAMAS License Server. Click License Server. • Right-click on the License Server icon in the Windows taskbar. • Select Configuration Settings. • Specify the Listening Port using which the License Server communicates with the Management server. • Click OK to save the License Server Settings.

Now from the windows taskbar, select Start License Server to start the service on the system. Step 2: Configure Management Server Settings using the Management Server Manager Utility The Management Server is responsible for centralized authentication, logging (events, actions, user activities, etc.) and configuration of the security system consisting of video surveillance devices. • Navigate through C:\Program Files\Matrix\SATATYA SAMAS Management Server. • Click Management Server Manager. Right-click on the Management Server icon in the Windows taskbar. • Click Configuration Settings. • In the Management Server Manager window, enter Port configurations for establishing communication with Admin Client, Recording Server, Media Client, COSEC Server, IVA Server, HTTP and TCP Port and License Server with SSL or Non SSL connection as required.

48 The following communication between Client and Server will be secure. The Non SSL connection ports are shown as below: License Verification for Non SSL License Verification for Non SSL connection can be done with Service Based mode where the license dongle is to be connected to the License Server machine. IP Address: Enter the IP address of the License Server machine where the Licensed Dongle is connected. Port: Specify the Listening Port on which License Server communicates with the Management server. Client Server Media Client (Smart Client, Multi- Monitor Client) Management Server IVA Server Management Server Media Client (Smart Client, Multi- Monitor Client) Recording Server IVA Server Recording Server

The SSL connection port settings is shown as below: • Select the Enable Secure Connection check box and upload the SSL certificate by clicking the Upload button. To know more about SSL, See “SSL Settings” on page 56. License Verification for SSL License Verification for SSL Connection can be done with Service Based or Device Based mode. Service Based Select Service Based mode from the Select Mode drop-down list if the license dongle is to be connected with the License Server machine. • IP Address: Enter the IP address of the License Server machine where the Licensed Dongle is connected. • Port: Specify the Listening port on which License Server communicates with the Management server. Make sure the same Port number is entered in the License Server. By default, Management Server runs on the IP Address of the system where it is installed.

50 Device Based This is more secure mode for license verification as the dongle will be connected inside the COSEC Device, which reduces the risk of dongle loss or theft. Also the user does not need a separate machine for the license verification in Device Based mode. Select Device Based mode from the Select Mode drop-down list and configure License Verification as shown below: • Port: Enter the Port number of the COSEC Device by which the License Dongle communicates with the Management Server. • MAC Address: It is a non-editable field which displays the MAC address of the COSEC Device. It will appear once the dongle is linked with the IP Address of the Management Server. The configuration of license dongle must be done in the COSEC Device before configuring the License Verification with Device Based mode. For the configuration, Open your COSEC Device web page using the browser and login using the credentials. Open Settings > Server Settings and the following page appears on your screen:

In License Server section, enter the IP Address of the Management Server in the URL field. Enter the Port number of the COSEC Device (beside the IP Address entered) by which the License Dongle communicates with the Management Server. For example: 65535 Valid Port Number range is 1024 to 65535. The Port number entered on Management Server Manager page should be same as entered for COSEC Device License Server. Open Management Server Manager page and the MAC Address of COSEC Device will be displayed for the entered Port Number as shown below:

52 To reset the MAC Address, click Reset and the pop up appears on the screen. • Click Yes to de-register the configured device and register the new device. Click No to cancel the reset. • Click OK to save the settings. Now again from the windows taskbar, select Start Management Server to start the service on the system. Step 3: Configure Recording Server settings using the Recording Server Manager Utility. The Recording Server is responsible for communicating with the video surveillance devices, recording the video streams into its storage drive, and streaming live and recorded videos to the clients. • Navigate through C:\Program Files\Matrix\SATATYA SAMAS Recording Server. • Click Recording Server Manager. Right-click on the Recording Server icon in the Windows taskbar. • Click Configuration Settings and the following configuration window appears. It includes the configuration of Management Server and Recording Server. Click on the links below for the detailed explanation.

“Management Server” “Recording Server” Management Server For the Recording Server (RS) to communicate with the Management Server (MS), a connection between them needs to be established by configuring the MS IP Address and Port in the RS- Manager. But it is not necessary that both the components are located in same network (private), they may be located in two different networks (public). Hence, SAMAS allows to configure 3 Preferred Networks where you can add private network as well as public network of MS. Expand the Management Server panel as shown below to configure parameters for Preferred Network 1 (PN1), Preferred Network 2(PN2) and Preferred Network 3 (PN3). • IP Address or Server Name: Enter either the Private or Public IP address of Management Server or enter Host Name, Domain Name or Server Name of ISP1 and ISP2. • Port: Enter either Private or Public Port.

54 Scenario1: If the RS and MS are located in the same network. • To establish the connection between them, Private Network configuration is required. • For that, enter Private IP and Port of MS. The port that is to be configured is the Recording Server Listening Port configured in MS Manager as shown below. • Now the RS and MS will be connected via PN1. Scenario2: If the RS and MS are located in two different networks. • To establish the connection between them, Public Network configuration is required. You can specify three Public network IPs and Ports. The port that is to be configured is ISP port that has been mapped with the “Recording Server Listening Port” in MS manager. Contact the Administrator regarding port forwarding configurations. • Configure the parameters for Preferred Network 1 (PN1), Preferred Network 2 (PN2) and Preferred Network 3 (PN3) as per the requirement. Configure the network with the highest priority in Preferred Network 1. • If Public Networks, ISP1 and ISP2 are configured in PN1 and PN2 respectively. • Now as the RS and MS are located in two different networks, the connection between them will be established via ISP1 (PN1) first. • If due to some network issue, the connection is lost between RS and MS via ISP1 (PN1), then ISP will fall-back to IP2, allowing the RS to re-establish the connection via ISP2 (PN2). • Now when PN1 connectivity is resumed, then the connection will be switched over from the PN2 to PN1.

Example: If an organization has multiple branches. The main branch is located at the central location, Gujarat while the other branch is located in Mumbai. Also, the MS and RS1 has been installed in the same network at the Central location (Gujarat), while RS2 has been installed at remote location (Mumbai). Now refer the following architecture for the network configuration setup. It also explains that how the connection is established between RS1 & MS and RS2 & MS. Recording Server Live Stream of the cameras can be accessed using clients such as Admin Client, Smart Client and IVA Server. For this, clients has to communicate with the Recording Server (RS). Also, it is not necessary that both client and RS are located in the same network, they may be located in two different networks. So to serve both the scenarios, SAMAS allows to configure preferred networks, where user can add private as well as public networks of RS. Management Server IP : 192.168.102.211 Management Server Manager Non SSL Recording Server Listening Port: 8090 SSL Recording Server Listening Port: 7090 ISP 1 IP: 192.111.10.11 ISP1 Port Forwarding 192.111.10.11 – 192.168.102.211 1025 – 8090 7090 - 7090 MS Configurations in RS 2 Manager: Preferred Network1 IP Address: 192.111.10.11 Port:1025 Preferred Network2 IP Address: 192.111.10.12 Port: 1026 Preferred Network3 IP A ddress: Port: ISP 2 IP: 192.111.10.12 ISP2 Port Forwarding 192.111.10.12 – 192.168.102.211 1026 – 8090 7090 - 7090 Internet Central Location - Gujarat Remote Location - Mumbai MS Configurations in RS 1 Manager: Preferred Network1 IP Address: 192.168.102.211 Port: 8090 Preferred Network2 IP A ddress: Port: Preferred Network3 IP A ddress: Port: MS with 2 ISP connections (RS) Recording Server 2 IP: 172.16.2.20 Recording Server 1 IP: 192.168.102.222

56 Expand the Recording Server panel as shown below to configure the following parameters. • SSL Port: Specify the SSL Port where secure connection with RS will be established. • Auto Add Device Port: Specify the Auto Add Device Port to communicate with SATATYA Devices like NVR and HVR and automatically add the devices into SAMAS. Recording Server (RS)/Failover Server (FoS) will listen to Auto Addition Device request on this port. • Auto-Detect IP Address: If the Auto-Detect IP Address check box is enabled then IP Address of your PC where Recording Server is installed is considered as IP Address of Recording Server. Whenever the IP Address of the PC is changed then the same is updated as Recording Server IP. If Auto-Detect IP Address is disabled then you need to specify the IP Address and Port of Recording server. Enter the following parameters of Recording Server in Preferred Network 1,2 and 3. • IP Address or Server Name: Enter either Private or Public IP address of Recording Server. In this field, you can also enter Host Name, Domain Name or Server Name of ISP1 and ISP2. • Port: Enter either Private or Public Port on which RS listens client request. For Private Network, enter the ‘Recording Server Port’.

For Public network, enter the forwarded port (ISP1 Port/ISP2 Port) that has been mapped with the internal ‘Recording Server Port’. The functionality of preferred network is same as explained while configuring preferred networks of Management Server in RS-Manager, for details See “Management Server” on page 53. • Click OK to save settings. • Now again from the windows taskbar, select Start Recording Server to start the service on the system. • The Recording Server will show Activation Pending till the server is not activated. The Servers are activated from the Admin Client. • After activating, the Recording Server will start. Step 4: Configure Notification Server settings using the Notification Server Manager Utility. The E-mail and SMS Notification Server is responsible for configuration of Mail Server and SMS Service provider to send E-mail and SMS notifications to the User. • Navigate through C:\Program Files\Matrix\SATATYA SAMAS Notification Server. • Click Notification Server. Right-click on the Notification Server icon in the Windows taskbar. • Click Configuration Settings. • Enter the User Name and Password as configured in Admin Client.

58 • Click Login. Make sure the user has the configuration rights of E-mail and SMS Settings in System Accounts of Admin Client. The Notification Server Manager window appears as shown below: E-mail Settings For the E-mail Settings, configure the following parameters. SMTP Server: Specify the IP Address or Name of the configured SMTP Server.

SMTP Port Number: Specify the TCP port for the SMTP service as set in the SMTP Server. Sender E-mail ID: Enter the sender’s E-mail ID. Sender Display Name: Enter the User Name that will be displayed in the E-mails. User Name: Specify the User Name as set in the E-mail account. Password: Specify the Password as set in the E-mail account. Alert Cycle: Specify the time in seconds between successive send attempts when the system tries to send the pending messages. Retry Count: Specify the number of times the system needs to retry to send the same E-mail message in the event of an unsuccessful attempt. Active Days: Specify the number of days the system needs to keep the unsent messages active in the event of the service being stopped. Enable SSL: In the event of using an external SMTP Server like Gmail, then make sure this is enabled. Enable Sending E-mail: Select this check box to enable the mail sending functionality. E-mail Id: Enter the E-mail ID to check the connectivity and click Send. Click Apply to save the settings. Now again from the windows taskbar, select Start Notification Server to start the service on the system. SMS Settings For the SMS settings, select Custom as the Service Provider. Custom Service Provider Settings You can add a Service Provider other than the ones provided by default. To do so, • Select Custom as the Service Provider option. Maximum 99 service providers can be added. • Click Add .

60 Specify the API configuration parameters for the new Service Provider: Request Service Provider Name: This is the Service Provider’s Name. Service Provider URL: This is the Service Provider’s Website used for registration etc. E.g. www.smsgatewaycentre.com. Base URL: This is the URL to which arguments such as user name, password etc. are to be appended. E.g. http://smsgatewaycentre.com/library/send_sms_2.php? API Argument: Enter the argument required to be mentioned while constructing the URL. E.g. “User”, “Password” etc. Argument Value: Select a value to be mapped against the defined API Argument. Select “Custom” to define a custom static value. Click Add Argument to save the new argument and value.

Argument Separator: Define a character that can be used as a valid separator between arguments used to construct the API URL. E.g. “&”. Request Method: Select a method by which the request is to be sent. Request Preview: Displays the preview of the updated API request.

62 Balance Balance Check: Select this check box if you want the Balance URL to be displayed. Balance URL: Displays the URL, which can be edited, if required. Response API Response: Define the response or error codes. Maximum 99 responses can be configured. SAMAS Response: For the configured API response, select the corresponding SAMAS Response. Such as Success or Failure. E.g. Error 404 should be considered as Failure. Click Add Response to save the response configuration. Click Apply to save the changes. Communication of Management Server (MS), Recording Server (RS) and License Server (LS): If the License Server is located at the Head Office - 192.168.104.20, Management Server is at the Branch Office - 192.168.104.17 and Recording Server with cameras is located at the Server Room - 192.168.104.23 To view cameras in the Server Room from Branch Office, specify the License Server Port (where SAMAS Dongle is connected) in the License Server Manager of Branch Office PC.

In the Management Server Manager enter the License Server IP 192.168.104.20 and Port 7010. Now the Recording Server is installed at 192.168.104.23. So open the Recording Server Manager and enter the IP Address as 192.168.104.17 and port as 8090 of MS. The RS will send request to MS to activate. From the Admin Client the RS has to be activated and then cameras of the RS can be viewed in the Smart Client.

64 For the Version details about each Server, right-click on the particular Server icon on the Windows taskbar and click About as shown below. To configure the IVA Server, refer to the SATATYA SAMAS Installation Guide.

SSL Settings SSL (Secure Socket Layer) is a standard used for transmitting sensitive data securely in an encrypted format. It uses asymmetric keys defined in pairs of public/private key to secure the communication between client and server. Public key is available to all the clients while private key is available only with the server holding a SSL certificate. The keys have following properties: • Data encrypted by client using public key can be decrypted only by the server using the private key. • Data encrypted by server’s private key can be decrypted only by using the public key. Thus, to secure communication between the components of SAMAS, SSL is required. You need to enable the Secure connection from the Management Server Manager page while configuring the Management Service settings. For SSL, make sure the certificate is uploaded.

66 Select the Enable Secure Connection check box. To upload the SSL certificate, click Upload and configure the SSL Settings. Configuring SSL Settings SSL Certificate • Upload SSL Certificate: Click to upload the SSL certificate in .pfx format only. • Certificate Name: Specify the Certificate Name used internally during certificate configurations. Maximum 30 characters only. • Password: Enter Password for accessing the certificate. Maximum 30 characters. Existing Certificate Profile • Issuer: It displays the details of the certificate issuer. • Valid From: It displays the validity From date and time of the certificate. • Valid To: It displays the validity To date and time of the certificate. Click OK to save the SSL certificate or click Cancel to discard.

67 Connecting SATATYA PARAM NVR Connecting Devices Cameras Make sure the camera’s are installed as per your requirement. Monitors • You can connect a VGA compatible Monitor to the VGA Ports or can also connect a monitor to the Display Ports. • Connect one end of the cable to the Video IN of the monitor and the connect the other end to the VGA/Display port. The recommended length of the cable is upto 3 meters (9.8 ft.). LAN/WAN You can connect SATATYA PARAM NVR to a LAN switch or to a WAN. • Connect the Ethernet cable from your computer/LAN Switch to the LAN Port on the Rear panel. • To connect SATATYA PARAM NVR to the Internet, connect its LAN port either directly to the DSL Modem or Router or over a LAN Switch. SATATYA PARAM NVR variants Number of IP Cameras supported Number of HDD supported NVR03208XCTS 32 8 NVR06408XCTS 64 8 NVR12808XCTS 128 8 NVR25608XCTS 256 8

68 When connecting the LAN Port of SATATYA PARAM NVR to a network computer, you may need to change the IP Address, the Subnet Mask and Gateway address of SATATYA PARAM NVR. You may ask your Network Administrator for the IP Address assignment used on the network, the IP Address, Subnet Mask and Gateway Address for SATATYA PARAM NVR, refer “Changing the IP Address (Windows10)”. Backup Storage Device To store back up of the recordings, you may connect any removable storage device such as an external hard disk to the USB Ports. Mouse/Keyboard • You can connect a wired or wireless Mouse or Keyboard to the USB port. Connecting Power Supply • Connect one end of the Power cable into the Power Supply on the SATATYA PARAM NVR and the other end into the power outlet. Make sure the port is a Dual Input port as two Power Supply’s need to be connected. • Switch on power supply. Wait for the reset cycle to complete. Changing the IP Address (Windows10) To change the IP Settings, follow the steps given below: • Select Start , then select Settings > Network & Internet . • Select Ethernet , then select Ethernet Network you are connected to. • Under IP assignment, select Edit. • Under Edit IP settings, select Automatic (DHCP) or Manual. • To specify the IPv4 settings manually, • Under Edit IP settings, select Manual, then turn on IPv4. • To specify the IP address, in the IP Address, Subnet prefix length and Gateway boxes, type the IP address settings.

• To specify the a DNS server address, in the Preferred DNS and Alternate DNS boxes, type the address of the primary and secondary DNS servers. • When you select Automatic (DHCP), the IP address settings and DNS server settings are set automatically by your router or other access point. • When you select Manual, you can manually, set your IP address settings and DNS server address. • Select Save.

70 Configuring the SATATYA PARAM NVR Accessing the Admin Client Follow the step-by-step installation procedure as instructed in the Installation Guide. On completion of installation, the Admin Client shortcut icon appears on your Windows desktop. Double-click on this icon to launch the Admin Client application. The login page appears as shown below. To access the Admin Client, make sure the Management Server is installed and configured, so that the connection between the Admin Client and Management Server (MS) can be established. Follow the steps below: • Expand the panel as shown below for performing the network configurations.

• The login page allows the user to configure three Preferred Networks. In these three preferred networks, you can either specify Private network or Public Network (ISPs) for the Management Server. The configuration fields are explained below. IP Address or Server Name: Enter either Private or Public IP address of Management Server. You can also enter the Host-name, Domain name or server name of ISP1 and ISP2. Port: Enter either Private or Public Port. Now consider the following two scenarios. Scenario1: Accessing from SATATYA PARAM NVR • To establish the connection between them, Private Network configuration is required. • For that, enter Private IP and Port of MS. The port that is to be configured is the “Admin Client Port” of MS which is same as that configured in MS manager as shown below.

72 • Now the Admin Client and MS will be connected via PN1. Scenario2: If the Admin Client and MS are located at two different networks. • To establish the connection between them, Public Network configuration is required. You can specify three Public network IPs and Ports. The port that is to be configured is ISP port that has been mapped with the Admin Client Port” of MS. Contact the Administrator regarding port forwarding configurations.

• To add preferred networks, click on the Addition Network Configuration icon and a pop-up appears as shown below: • Configure the parameters for Preferred Network 1 (PN1), Preferred Network 2 (PN2) and Preferred Network 3 (PN3) as per the requirement and save the configurations by clicking on Save & Close button. Configure the network with the highest priority in Preferred Network 1. • If Public Networks, ISP1 and ISP2 are configured in PN1 and PN2 respectively. • Now as the Admin Client and MS are located at two different networks, the connection between them will be established via ISP1 (PN1) first. • If due to some network issue, the connection is lost between Admin Client and MS via ISP1 (PN1), then ISP fall-back will occur, allowing the Admin Client to re-establish the connection via ISP2 (PN2). • Now in case PN1, being at the higher priority comes up again, then the connection will be switched over from the PN2 to PN1. Example: • If an organization has multiple branches. The main branch is located at the central location, Gujarat while the other branch is located in Mumbai. • Also, the MS and Admin Client1 has been installed in the same network at the Central location (Gujarat), while Admin Client 2 has been installed at remote location (Mumbai).

74 • Now refer the following architecture for the network configuration setup. It also explains that how the connection is established between Admin Client 1 & MS and Admin Client 2 & MS. After configuring the required preferred networks, enter the Username and Password. The first login can be performed using the default administrator username “admin” Now, click the Login button to enter the application. While logging into Admin Client, you can select the Remember Password check box for the application to remember your password for the next login. Management Server IP : 192.168.102.211 Management Server Manager Non SSL Admin Client Port: 8711 Media Client Port: 8085 ISP 1 IP: 192.111.10.11 ISP1 Port Forwarding 192.111.10.11 – 192.168.102.211 4000 – 8711 Admin Client 1 IP : 172.16.2.12 Login Page: Preferred Network1 IP Address: 192.111.10.11 Port:4000 Preferred Network2 IP Address: 192.111.10.12 Port: 4001 ISP 2 IP: 192.111.10.12 ISP2 Port Forwarding 192.111.10.12 – 192.168.102.211 4001 – 8711 Internet Central Location - Gujarat Remote Location - Mumbai Admin Client 2 IP : 192.168.102.145 Login Page: Preferred Network1 MS IP: 192.168.102.211 Port: 8711 MS with 2 ISP Connections– Admin Client Mapped Values

You can also select Login via SSL check box to login the application securely via SSL. User logging into SAMAS for the very first time will not get the Login via SSL option while entering the new password. Forgot Password Forgot Password functionality enables the user to receive an OTP and set a new password using that OTP. This OTP (One Time Password) can be received either on the registered mobile number or on the registered email address, in case he forgets the password and is not able to login. To do so, the user needs to click on the “Forgot Password” link from the Login page and the following screen appears. Select the mode of sending the 6-digit verification code i.e. OTP to the user via registered mobile number or via registered email address. Click Send Code button and the following screen appears.

76 Enter the verification code sent to the registered mobile number or email address. The code is valid till 10 minutes only. Click Verify button and the following screen appears. Enter the New Password and Confirm Password and click Login to enter the system with new credentials. Thus, the user can now use the new credentials to login to Admin Client. At the time of first login, you will be prompted to set a new password. Create a strong password and make sure you note it down in a secure place for future reference.

Select the I accept the terms and conditions of End User License Agreement (EULA) check box and click Submit The SATATYA SAMAS Admin Client Homepage appears as shown below: For configuring, refer to the SATATYA SAMAS Administrator’s Guide.

78 Accessing the Smart Client To access the Smart Client application, navigate to the Matrix Smart Client application from the Start button of Windows desktop from the following path: Start> Programs> Matrix> SATATYA SAMAS> Smart Client OR double click on the Smart Client icon on the desktop. The Smart Client login page appears as shown below: Customized logo will be shown on the login page, Set Password and Forgot Password page instead of MATRIX logo, if it is configured in SAMAS Admin Client. Refer SATATYA SAMAS Administrator Manual for the configuration of custom logo, in General Settings > System Settings > Logo Personalization. To access the Smart Client, you need to do the prior network configurations so that the connection between the Smart Client and Management Server (MS) can be established. Follow the steps below: • Expand the panel as shown below for performing the network configurations.

• The login page allows the user to configure three Preferred Networks. In these three preferred networks, you can either specify Private network or Public Network (ISPs) for the Management Server. The configuration fields are explained below. IP Address or Server Name: Enter either Private or Public IP address of Management Server. In this field, you can also enter Host-name, Domain name or server name of ISP1 and ISP2. Port: Enter either Private or Public Port. Now consider the following two scenarios. Scenario1: Local display from SATATYA PARAM NVR. • To establish the connection between them, Private Network configuration is required. • For that, enter Private IP and Port of MS. The port that is to be configured is the “Media Client Port” of MS which is same as that configured in MS manager as shown below.

80 • Now the Smart Client and MS will be connected via PN1. In case of Local Display, the Decoding Limits are as follows: • 25 D1 x 256kbps x H.264 • 4 Full HD x 2mbps x H.264 • 1 4K x 4mbps x H.264 If the limits are violated it will hamper the system performance. Hence, in case you have more requirements, then setup the workstation to view more camera’s. Scenario2: If the Smart Client and MS are located at two different networks. • To establish the connection between them, Public Network configuration is required. You can specify three Public network IPs and Ports. The port that is to be configured is ISP port that has been mapped with the “Media Client Port” of MS. Contact the Administrator regarding port forwarding configurations.

• To add preferred networks, click on the Addition Network Configuration icon and a pop-up appears as shown below: • Configure the parameters for Preferred Network 1 (PN1), Preferred Network 2 (PN2) and Preferred Network 3 (PN3) as per the requirement and save the configurations by clicking on Save & Close button. Configure the network with the highest priority in Preferred Network 1. • If Public Networks, ISP1 and ISP2 are configured in PN1 and PN2 respectively. • Now as the Smart Client and MS are located at two different networks, the connection between them will be established via ISP1 (PN1) first. • If due to some network issue, the connection is lost between Smart Client and MS via ISP1 (PN1), then ISP fall-back will occur, allowing the Smart Client to re-establish the connection via ISP2 (PN2). • Now in case PN1, being at the higher priority comes up again, then the connection will be switched over from the PN2 to PN1. Example: • If an organization has multiple branches. The main branch is located at the central location, Gujarat while the other branch is located in Mumbai. • Also, the MS and Smart Client1 has been installed in the same network at the Central location (Gujarat), while Smart Client 2 has been installed at remote location (Mumbai).

82 • Now refer the following architecture for the network configuration setup. It also explains that how the connection is established between Smart Client 1 & MS and Smart Client 2 & MS. After configuring the required preferred networks, enter the Username and Password for authentication of the user and click on Login button. At the time of first login to SATATYA SAMAS, user will be prompted to set a new password. Management Server IP : 192.168.102.211 Management Server Manager Non SSL Media Client Port: 8085 SSL Media Client Port: 7085 ISP 1 IP: 192.111.10.11 ISP1 Port Forwarding 192.111.10.11 – 192.168.102.211 5555 – 8085 7085 – 7085 Smart Client2 IP : 111.111.111.11 Login Page: Preferred Network1 IP Address: 192.111.10.11 Port: 5555 Preferred Network2 IP Address: 192.111.10.12 Port: 6555 ISP 2 IP: 192.111.10.12 ISP2 Port Forwarding 192.111.10.12 – 192.168.102.211 6555 – 8085 7085 – 7085 Internet Central Location - Gujarat Remote Location - Mumbai Smart Client1 IP : 192.168.102.145 Login Page: Preferred Network1 MS IP: 192.168.102.211 Port: 8085 MS with 2 ISP Connections – (Smart Client)

Click on Remember Password check box to remember the password for the next login session. Click on Auto Login to enable the automatic login to the smart client for the next login session. You will not need to enter credentials and login manually in the Client. Forgot Password Forgot Password functionality enables the user to receive an OTP and set a new password using that OTP. This OTP (One Time Password) can be received either on the registered mobile number or on the registered email address, in case he forgets the password and is not able to login. To do so, the user needs to click on the “Forgot Password” link from the Login page and the following screen appears. Select the mode of sending the 6-digit verification code i.e. OTP to the user via registered mobile number or via registered email address. Click Send Code button and the following screen appears.

84 Enter the Verification Code sent to the registered mobile number or email address. Click Verify button and the following screen appears. You can also click Resend button, if the one time password is not received on the registered email address or mobile number. The Verification code is valid till 10 minutes only. Enter the New Password and Confirm Password and click Login to enter the system with new credentials. Thus, the user can now use the new credentials to login to Smart Client.

The Smart Client home page appears as shown below: Customized logo will be shown on the Title Bar of each tabs instead of MATRIX logo if it is configured in SAMAS Admin Client. Refer SATATYA SAMAS Administrator Manual for the configuration of custom logo, in General Settings > System Settings > Logo Personalization. For detailed configurations, refer to the SATATYA SAMAS Smart Client System Manual. Accessing the Multi Display Client (from separate workstation system) The Matrix Multi Display Client provides the user with an interface to view live stream of cameras on Multiple Displays configured on a single System. The single CPU can connect to multiple Displays through a graphic card. Sometimes it is desirable to view various Camera Stream on different Displays to get a large Desktop Space in a single System. The Multi Display Client serves this purpose. The user can view the live stream through the created views. For details, refer to the SATATYA SAMAS Multi Display Manual.

86 Accessing the Media Player (from separate workstation system) The Matrix SAMAS Media Player provides the user with an interface to view the records stored in Backup Storage. With the Media Player, user can scan the video records, perform basic playback functions viz. ‘Play’, ‘Pause’, ‘Stop’, ‘Smooth Reverse Play’, ‘Speed-up’, ‘Speed-down’, ‘Previous frame’ and ‘Next frame’. It is also sometimes desirable to play recorded videos from selected cameras in a synchronous manner i.e. all videos being played synchronously with reference to a single time instance. This feature shall also be supported in the Media Player. Also the IVA operations can be performed with the SAMAS Media player. For details, refer to the SATATYA SAMAS Media Player Manual.

87 Appendix Disposal of Products/Components after End-Of-Life Main components of Matrix products are given below: • Soldered Boards: At the end-of-life of the product, the soldered boards must be disposed through e-waste recyclers. If there is any legal obligation for disposal, you must check with the local authorities to locate approved e-waste recyclers in your area. It is recommended not to dispose-off soldered boards along with other waste or municipal solid waste. • Batteries: At the end-of-life of the product, batteries must be disposed through battery recyclers. If there is any legal obligation for disposal, you may check with local authorities to locate approved batteries recyclers in your area. It is recommended not to dispose off batteries along with other waste or municipal solid waste. • Metal Components: At the end-of-life of the product, Metal Components like Aluminum or MS enclosures and copper cables may be retained for some other suitable use or it may be given away as scrap to metal industries. • Plastic Components: At the end-of-life of the product, plastic components must be disposed through plastic recyclers. If there is any legal obligation for disposal, you may check with local authorities to locate approved plastic recyclers in your area. After end-of-life of the Matrix products, if you are unable to dispose-off the products or unable to locate e-waste recyclers, you may return the products to Matrix Return Material Authorization (RMA) department. Make sure these are returned with: • proper documentation and RMA number • proper packing • pre-payment of the freight and logistic costs. Such products will be disposed-off by Matrix. "SAVE ENVIRONMENT SAVE EARTH"

Head Office: 394-GIDC, Makarpura, Vadodara - 390010, India. Ph: (+91)1800-258-7747 E-mail: [email protected] www.matrixvideosurveillance.com SE C U RI TY S OL U TIO N S