Dell Precision YT583 Operation & User’s Manual

Text of the manual

w w w. d e l l . c o m | s u p p o r t . d e l l . c o m

Dell Precision™ T7400 User’s Guide Model DCDO

Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. ____________________ Information in this document is subject to change without notice. © 2007 Dell Inc. All rights reserved. Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, Inspiron, Dell Precision, and Dell OpenManage are trademarks of Dell Inc.; Intel and Xeon are registered trademarks of Intel Corporation; Microsoft, Windows, and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own. Model DCDO August 2007 P/N YT583 Rev. A00

Finding Information . . . . . . . . . . . . . . . . . 13

2 About Your Computer . . . . . . . . . . . . . . . 21 Front View of the Computer . . . . . . . . . . . . . . . 21 Back View of the Computer . . . . . . . . . . . . . . . 23 Back Panel Connectors . . . . . . . . . . . . . . . . . 24 Inside View . . . . . . . . . . . . . . . . . . . . . . . 26 System Board Components . . . . . . . . . . . . . . . 27 Specifications . . . . . . . . . . . . . . . . . . . . . . 29 3 Advanced Features . . . . . . . . . . . . . . . . . 35 LegacySelect Technology Control . . . . . . . . . . . 35 Manageability . . . . . . . . . . . . . . . . . . . . . . 35 Alert Standard Format . . . . . . . . . . . . . . . 35 Dell OpenManage™ IT Assistant . . . . . . . . . 37 Dell OpenManage Client Instrumentation . . . . . 37 Power Management . . . . . . . . . . . . . . . . . . . 37 About RAID Configurations . . . . . . . . . . . . . . . 39 RAID Level 0 . . . . . . . . . . . . . . . . . . . . 40 RAID Level 1 . . . . . . . . . . . . . . . . . . . . 41

RAID Level 5 . . . . . . . . . . . . . . . . . . . . 41

RAID Level 10 . . . . . . . . . . . . . . . . . . . . 43 Configuring Your Computer for RAID . . . . . . . . 44 RAID Configuration Utility . . . . . . . . . . . . . . . . 44 Entering the RAID Configuration Utility . . . . . . 44 Navigating Within the Configuration Utility . . . . 44 RAID Configuration and Management . . . . . . . . . 44 Exit Screen . . . . . . . . . . . . . . . . . . . . . 45 Performing Configuration Tasks . . . . . . . . . . . . . 45 Creating a RAID Level 0 Configuration . . . . . . . 45 Creating a RAID Level 1 Configuration . . . . . . . 46 Creating a Second RAID Volume . . . . . . . . . . 47 Viewing RAID Volume Properties . . . . . . . . . 47 Synchronizing a RAID Volume (Virtual Disk) . . . . 48 Activating a RAID Volume . . . . . . . . . . . . . 48 Deleting a RAID Volume . . . . . . . . . . . . . . 48 Replacing and Rebuilding a Degraded RAID Volume 49 4 Setting Up Your Computer . . . . . . . . . . . . 51 Installing Your Computer in an Enclosure . . . . . . . 51 Connecting to the Internet . . . . . . . . . . . . . . . . 53 Setting Up Your Internet Connection . . . . . . . . 54 Transferring Information to a New Computer . . . . . . 55 Microsoft® Windows® XP . . . . . . . . . . . . . 56 Microsoft Windows Vista™ . . . . . . . . . . . . 59 Power Protection Devices . . . . . . . . . . . . . . . 59 Surge Protectors . . . . . . . . . . . . . . . . . . 60 Line Conditioners . . . . . . . . . . . . . . . . . . 60

Uninterruptible Power Supplies . . . . . . . . . . 60

5 Securing Your Computer . . . . . . . . . . . . . 61 Chassis Intrusion Detection . . . . . . . . . . . . . . . 61 Removing the Chassis Intrusion Switch . . . . . . 61 Replacing the Chassis Intrusion Switch . . . . . . 62 Resetting the Chassis Intrusion Detector . . . . . 62 Security Cable Lock . . . . . . . . . . . . . . . . . . . 63 Passwords . . . . . . . . . . . . . . . . . . . . . . . . 64 About Passwords . . . . . . . . . . . . . . . . . 64 Using a Primary (or System) Password . . . . . . 65 Using an Administrator Password . . . . . . . . . 68 Disabling a Forgotten Password and Setting a New Password 70 Trusted Platform Module (TPM) . . . . . . . . . . . . . 71 Enabling the TPM Feature . . . . . . . . . . . . . 71 Security Management Software . . . . . . . . . . . . 72 Activating the Security Management Software . . 72 Using the Security Management Software . . . . 72 Computer Tracking Software . . . . . . . . . . . . . . 72 If Your Computer Is Lost or Stolen . . . . . . . . . . . 73 6 System Setup . . . . . . . . . . . . . . . . . . . . . . 75 Overview . . . . . . . . . . . . . . . . . . . . . . 75 Entering System Setup . . . . . . . . . . . . . . . 75 System Setup Options . . . . . . . . . . . . . . . 75 Boot Menu . . . . . . . . . . . . . . . . . . . . . . . . 84

Option Settings . . . . . . . . . . . . . . . . . . . 84

Selecting the Boot Device for the Current Boot . . 84 Changing Boot Sequence for Future Boots . . . . 85 Booting to a USB Device . . . . . . . . . . . . . . 85 7 Clearing Forgotten Passwords . . . . . . . . 87 Clearing CMOS Settings . . . . . . . . . . . . . . . . . 89 Flashing the BIOS . . . . . . . . . . . . . . . . . . . . 89 8 Cleaning Your Computer . . . . . . . . . . . . . 91 Computer, Keyboard, and Monitor . . . . . . . . . 91 Floppy Drive . . . . . . . . . . . . . . . . . . . . 91 CDs and DVDs . . . . . . . . . . . . . . . . . . . 91 9 Troubleshooting . . . . . . . . . . . . . . . . . . . . 93 Solving Problems . . . . . . . . . . . . . . . . . . . . 93 Battery Problems . . . . . . . . . . . . . . . . . . 93 Drive Problems . . . . . . . . . . . . . . . . . . . 93 E-Mail and Internet Problems . . . . . . . . . . . 95 Keyboard Problems . . . . . . . . . . . . . . . . . 96 Lockups and Software Problems . . . . . . . . . . 96 Memory Problems . . . . . . . . . . . . . . . . . 98 Mouse Problems . . . . . . . . . . . . . . . . . . 99 Network Problems . . . . . . . . . . . . . . . . . 99 Power Problems . . . . . . . . . . . . . . . . . . 100 Printer Problems . . . . . . . . . . . . . . . . . . 101 Scanner Problems . . . . . . . . . . . . . . . . . 102 Sound Problems . . . . . . . . . . . . . . . . . . 103

10 Troubleshooting Tools . . . . . . . . . . . . . . 105

Diagnostic Lights . . . . . . . . . . . . . . . . . . . . 105 Diagnostic Light Codes Before POST . . . . . . . 105 Diagnostic Light Codes During POST . . . . . . . 108 Power Lights . . . . . . . . . . . . . . . . . . . . . . 113 Beep Codes . . . . . . . . . . . . . . . . . . . . . . . 115 Error Messages . . . . . . . . . . . . . . . . . . . . . 116 Dell Diagnostics . . . . . . . . . . . . . . . . . . . . . 123 When to Use the Dell Diagnostics . . . . . . . . . 123 Starting the Dell Diagnostics From Your Hard Drive 124 Starting the Dell Diagnostics From the Drivers and Utilities Media 124 Dell Diagnostics Main Menu . . . . . . . . . . . . 125 11 Reinstalling Software . . . . . . . . . . . . . . 129 Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . 129 What Is a Driver? . . . . . . . . . . . . . . . . . . 129 Identifying Drivers . . . . . . . . . . . . . . . . . 129 Reinstalling Drivers and Utilities . . . . . . . . . . 130 Troubleshooting Software and Hardware Problems in the Microsoft® Windows® XP and Microsoft Windows Vista™ Operating Systems 131 Restoring Your Operating System . . . . . . . . . . . . 132 Using Microsoft Windows System Restore . . . . 132 Using Dell™ PC Restore and Dell Factory Image Restore 134 Using the Operating System Disc . . . . . . . . . 137

12 Adding and Replacing Parts . . . . . . . . . 139

Before You Begin . . . . . . . . . . . . . . . . . . . . 139 Recommended Tools . . . . . . . . . . . . . . . . 139 Turning Off Your Computer . . . . . . . . . . . . . 139 Before Working Inside Your Computer . . . . . . . 140 Removing the Computer Cover and Front Panel . . . . 141 Removing the Computer Cover . . . . . . . . . . . 141 Removing the Front Panel . . . . . . . . . . . . . 143 Replacing the Front Panel and Computer Cover . . . . 144 Replacing the Front Panel . . . . . . . . . . . . . 144 Replacing the Computer Cover . . . . . . . . . . . 145 I/O Panel . . . . . . . . . . . . . . . . . . . . . . . . . 146 I/O-Panel Components . . . . . . . . . . . . . . . 147 Removing the I/O Panel . . . . . . . . . . . . . . 148 Replacing the I/O Panel . . . . . . . . . . . . . . 149 Processor . . . . . . . . . . . . . . . . . . . . . . . . 150 Removing the Processor . . . . . . . . . . . . . . 150 Installing the Processor . . . . . . . . . . . . . . 154 Power Supply . . . . . . . . . . . . . . . . . . . . . . 160 DC Connector Pin Assignments . . . . . . . . . . 160 Replacing the Power Supply . . . . . . . . . . . . 169 Battery . . . . . . . . . . . . . . . . . . . . . . . . . . 169 About the Battery . . . . . . . . . . . . . . . . . . 169 Removing the Battery . . . . . . . . . . . . . . . 170 Replacing the Battery . . . . . . . . . . . . . . . 171 Memory . . . . . . . . . . . . . . . . . . . . . . . . . 172 Fully Buffered DIMM (FBD) Memory Overview . . 173 Memory Installation . . . . . . . . . . . . . . . . 173

Addressing Memory With 4-GB or Greater Configurations (32-bit

Operating Systems Only) . . . . . . . . . . . . . . 174 Removing Memory Without Memory Riser Cards . 175 Memory Installation (With Optional Memory Riser Cards) 179 Installing Memory (With Optional Memory Riser Cards) 180 Removing Memory (With Optional Memory Riser Cards) 187 Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . 194 Expansion Card Support . . . . . . . . . . . . . . 194 Installing an Expansion Card . . . . . . . . . . . . 195 Removing an Expansion Card . . . . . . . . . . . 202 Removing a PCI Express Graphics Card from an SLI Configuration 208 Installing PCI Express Graphics Cards in a Dual Configuration 215 Removing the Optional Graphics Riser Card . . . . 223 Replacing the Optional Graphics Riser Card . . . . 225 Drives . . . . . . . . . . . . . . . . . . . . . . . . . . 225 General Drive Installation Guidelines . . . . . . . 227 Controller Card Data Cable Connectors . . . . . . 230 Hard Drive . . . . . . . . . . . . . . . . . . . . . 230 Removing a Hard Drive (Hard Drive Bays 1-4) . . . 230 Installing a Hard Drive (Hard Drive Bays 1-4) . . . 235 Removing a Fifth SATA Hard Drive (Optional) . . . 239 Installing a Fifth SATA Hard Drive (Optional) . . . 242 Drive Panels . . . . . . . . . . . . . . . . . . . . 246 Removing a Drive-Panel Insert . . . . . . . . . . 247 Replacing a Drive-Panel Insert . . . . . . . . . . 249 Replacing the Drive Panel . . . . . . . . . . . . . 249 Floppy Drive . . . . . . . . . . . . . . . . . . . . 251 Installing a Floppy Drive . . . . . . . . . . . . . . 254 Media Card Reader . . . . . . . . . . . . . . . . 258 Installing a Media Card Reader . . . . . . . . . . 261 Optical Drive . . . . . . . . . . . . . . . . . . . . 265

System Board . . . . . . . . . . . . . . . . . . . . . . 271

Removing the System Board . . . . . . . . . . . . 271 Replacing the System Board . . . . . . . . . . . . 277 13 Getting Help . . . . . . . . . . . . . . . . . . . . . . 281 Obtaining Assistance . . . . . . . . . . . . . . . . . . 281 Technical Support and Customer Service . . . . . 282 Online Services . . . . . . . . . . . . . . . . . . . 282 AutoTech Service . . . . . . . . . . . . . . . . . . 283 Automated Order-Status Service . . . . . . . . . 283 Problems With Your Order . . . . . . . . . . . . . . . . 283 Product Information . . . . . . . . . . . . . . . . . . . 283 Returning Items for Warranty Repair or Credit . . . . . 284 Before You Call . . . . . . . . . . . . . . . . . . . . . 284 Contacting Dell . . . . . . . . . . . . . . . . . . . . . 287 14 Appendix . . . . . . . . . . . . . . . . . . . . . . . . 289 FCC Notice (U.S. Only) . . . . . . . . . . . . . . . . . . 289 FCC Class B . . . . . . . . . . . . . . . . . . . . . 289 Glossary 291

NOTE: Some features or media may be optional and may not ship with your

computer. Some features or media may not be available in certain countries. NOTE: Additional information may ship with your computer.

What Are You Looking For?

Find It Here • A diagnostic program for my computer • Drivers for my computer • Desktop System Software (DSS) Drivers and Utilities Disc Documentation and drivers are already installed on your computer. You can use the Drivers and Utilities disc to reinstall drivers (see "Reinstalling Drivers and Utilities" on page 130), or to run the Dell Diagnostics (see "Dell Diagnostics" on page 123). Documentation and drivers are already installed on your computer. You can use the Drivers and Utilities disc to reinstall drivers or to access your documentation. Readme files may be included on your Drivers and Utilities disc to provide last- minute updates about technical changes to your computer or advanced technical- reference material for technicians or experienced users. NOTE: Drivers and documentation updates can be found at support.dell.com.

• How to set up my computer

• How to care for my computer • Basic troubleshooting information • How to run the Dell Diagnostics • How to set up a printer • How to open my computer Quick Reference Guide NOTE: This document may be optional and may not ship with your computer. NOTE: This document is available as a PDF at support.dell.com. • Warranty information • Terms and Conditions (U.S. only) • Safety instructions • Regulatory information • Ergonomics information • End User License Agreement Dell™ Product Information Guide What Are You Looking For? Find It Here

• Service Tag and Express Service Code

• Microsoft Windows License Label Service Tag and Microsoft® Windows® License These labels are located on your computer. • Use the Service Tag to identify your computer when you use support.dell.com or contact support. • Enter the Express Service Code to direct your call when contacting support. NOTE: As an increased security measure, the newly designed Microsoft Windows license label incorporates a missing portion or "hole" to discourage removal of the label. What Are You Looking For? Find It Here

• Solutions — Troubleshooting hints and

tips, articles from technicians, and online courses, frequently asked questions • Community — Online discussion with other Dell customers • Upgrades — Upgrade information for components, such as memory, the hard drive, and the operating system • Customer Care — Contact information, service call and order status, warranty, and repair information • Service and support — Service call status and support history, service contract, online discussions with technical support • Dell Technical Update Service — Proactive e-mail notification of software and hardware updates for your computer • Reference — Computer documentation, details on my computer configuration, product specifications, and white papers • Downloads — Certified drivers, patches, and software updates Dell Support Website — support.dell.com NOTE: Select your region or business segment to view the appropriate support site. • Desktop System Software (DSS) — If you reinstall the operating system for your computer, you should also reinstall the DSS utility. DSS provides critical updates for your operating system and support for processors, optical drives, USB devices, and so on. DSS is necessary for correct operation of your Dell computer. The software automatically detects your computer and operating system and installs the updates appropriate for your configuration. To download Desktop System Software: 1 Go to support.dell.com, select your region or business segment, and enter your Service Tag. 2 Select Drivers & Downloads and click Go. 3 Click your operating system and search for the keyword Desktop System Software. NOTE: The support.dell.com user interface may vary depending on your selections. What Are You Looking For? Find It Here

• How to use Microsoft Windows Vista™

• How to work with programs and files • How to personalize my desktop Windows Help and Support 1 Click the Windows Vista Start button , and then click Help and Support. 2 In Search Help, type a word or phrase that describes your problem, and then press or click the magnifying glass. 3 Click the topic that describes your problem. 4 Follow the instructions on the screen. • How to reinstall my operating system Operating System Disc NOTE: The Operating System disc may be optional and may not ship with your computer. The operating system is already installed on your computer. To reinstall your operating system, use the Operating System disc (see "Reinstalling Windows XP or Windows Vista" on page 137). After you reinstall your operating system, use the Drivers and Utilities disc to reinstall drivers for the devices that came with your computer. Your operating system product key label is located on your computer. NOTE: The color of your disc varies based on the operating system you ordered. What Are You Looking For? Find It Here

• How to use Linux

• E-mail discussions with users of Dell Precision™ products and the Linux operating system • Additional information regarding Linux and my Dell Precision computer Dell Supported Linux Sites • Linux.dell.com • Lists.us.dell.com/mailman/listinfo/linux- precision What Are You Looking For? Find It Here

About Your Computer

1-3 5.25-inch drive bays Can hold an optical drive, Media Card Reader, floppy drive, or SATA hard drive in a 5.25-inch drive bay carrier. The hard-drive carrier is only for use in the 5.25-inch drive bays. The floppy drive/Media Card Reader and hard drive carriers are not interchangeable. 4 5.25-inch drive bay with special 3.5-inch drive panel plate Can hold an optical drive, Media Card Reader, floppy drive, or SATA hard drive in a 5.25-inch drive bay carrier. The drive- panel plate shown here is only for use with a floppy drive or Media Card Reader; it can be installed in front of any of the four 5.25-inch drive bays. For more information, see "Drive Panels" on page 246. The hard-drive carrier is only for use in the 5.25-inch drive bays. The floppy drive/Media Card Reader and hard drive carriers are not interchangeable. 5 hard-drive activity light The hard drive light is on when the computer reads data from or writes data to the hard drive. The light might also be on when a device, such as your optical drive, is operating. 6 IEEE 1394 connector Use the IEEE 1394 connector for high-speed data devices such as digital video cameras and external storage devices. 7 USB 2.0 connectors (2) Use the front USB connectors for devices that you connect occasionally, such as flash memory keys, cameras, or bootable USB devices. It is recommended that you use the back USB connectors for devices that typically remain connected, such as printers and keyboards. 8 power button, power light Press the power button to turn on the computer. The light in the center of this button indicates power state. See "Controls and Lights" on page 32 for more information. NOTICE: To avoid losing data, do not use the power button to turn off the computer. Instead, perform an operating system shutdown. 9 network link light The network link light is on when a good connection exists between a 10-Mbps, 100-Mbps, or 1000-Mbps (or 1-Gbps) network and the computer. 10 diagnostic lights (4) Use these lights to help you troubleshoot a computer problem based on the diagnostic code. For more information, see "Diagnostic Lights" on page 105.

About Your Computer

23 Back View of the Computer CAUTION: Ensure that none of the system air vents are blocked. Blocking them would cause serious thermal problems. 11 microphone connector Use the microphone connector to attach a personal computer microphone for voice or musical input into a sound or telephony program. 12 headphone connector Use the headphone connector to attach headphones. 1 power connector Insert the power cable. 2 card slots Slots 2-6 support full-length cards. This includes one PCI, two PCI Express 2.0 x16, and two PCI-X slots. Slots 1 and 7 support half-length cards. This includes one PCI Express x8 (wired as x4) and one PCI-X slot. 3 back panel connectors Plug USB, audio, and other devices into the appropriate connector (see "Back Panel Connectors" on page 24 for more information. 1 3 2

About Your Computer

Back Panel Connectors 1 parallel connector Connect a parallel device, such as a printer, to the parallel connector. If you have a USB printer, plug it into a USB connector. NOTE: The integrated parallel connector is automatically disabled if the computer detects an installed card containing a parallel connector configured to the same address. For more information, see "System Setup Options" on page 75. 2 mouse connector Plug a standard PS/2 mouse into the green mouse connector. Turn off the computer and any attached devices before you connect a mouse to the computer. If you have a USB mouse, plug it into a USB connector. 3 IEEE 1394 connector Use the IEEE 1394 connector for high-speed data devices such as digital video cameras and external storage devices. 4 line-in connector Use the blue line-in connector to attach a playback device such as an MP3 player, CD drive, or VCR. On computers with a sound card, use the connector on the card. 5 line-out connector Use the green line-out connector to attach most speakers with integrated amplifiers. On computers with a sound card, use the connector on the card. 1 2 3 4 5 6 7 8 9 10 11

About Your Computer

25 6 link integrity light Green — A good connection exists between a 10-Mbps network and the computer Orange — A good connection exists between a 100-Mbps network and the computer Yellow — A good connection exists between a 1000-Mbps (or 1-Gbps) network and the computer Off — The computer is not detecting a physical connection to the network 7 network adapter connector To attach your computer to a network or broadband device, connect one end of a network cable to either a network jack or your network or broadband device. Connect the other end of the network cable to the network adapter connector on your computer. A click indicates that the network cable has been securely attached. Do not plug a telephone cable into the network connector. On computers with an additional network connector card, use the connectors on the card and on the back of the computer when setting up multiple network connections (such as a separate intra- and extranet). It is recommended that you use Category 5 wiring and connectors for your network. If you must use Category 3 wiring, force the network speed to 10 Mbps to ensure reliable operation. 8 network activity light Flashes a yellow light when the computer is transmitting or receiving network data. A high volume of network traffic may make this light appear to be in a steady "on" state. 9 serial connectors (2) Connect a serial device, such as a handheld device, to the serial port. If necessary, the address for this port can be modified through system setup (see "System Setup" on page 75). 10 keyboard connector If you have a standard PS/2 keyboard, plug it into the purple keyboard connector. If you have a USB keyboard, plug it into a USB connector. 11 USB 2.0 connectors (5) It is recommended that you use the front USB connectors for devices that you connect occasionally, such as flash memory keys, cameras, or bootable USB devices. Use the back USB connectors for devices that typically remain connected, such as printers and keyboards.

About Your Computer

Inside View 1 power supply 2 hard drive bay 3 memory shroud NOTICE: The memory shroud holds the (optional) memory riser cards in place; its thumbscrews must be sufficiently tight in order to secure the risers and to avoid damage. 4 5.25-inch drive bay 5 5.25-inch drive bay with 3.5-inch drive panel plate 1 2 3 7 4 5 6

About Your Computer

27 System Board Components 6 card fan 7 front fan 5 4 1 } } 3 6 7 9 8 10 11 12 13 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 2 14

About Your Computer

Cable Colors 1 primary processor connector (CPU_0) 16 hard drive fan (FAN_HDD) 2 secondary processor connector (CPU_1) 17 secondary hard drive fan (FAN_HDD2) 3 front fan connector (FAN_FRONT) 18 floppy drive (DSKT) 4 card cage fan (FAN_CCAG) 19 front panel connector (FRONTPANEL) 5 internal speaker connector (INT_SPKR) 20 front panel 1394 connector (FP1394) 6 power connector (POWER2) 21 chassis intrusion header (INTRUDER) 7 USB (INT_USB) 22 PCI-X card slot (SLOT7_PCIX) 8 auxiliary hard drive LED (AUX_LED) 23 PCI-X card slot (SLOT6_PCIX) 9 password jumper (PSWD) 24 PCI-X card slot (SLOT5_PCIX) 10 auxiliary power LED (AUX_PWR) 25 PCI Express 2.0 x16 card slot (SLOT4_PCI e2x16) 11 SATA connectors for hard drives or optical drives (SATA_0, SATA_1, SATA_2) 26 PCI slot (SLOT3_PCI) 12 main power connector (POWER1) 27 PCI Express 2.0 x16 card slot (SLOT2_PCI e2x16) 13 battery socket (BATTERY) 28 PCI Express x8 card slot, wired as x4 (SLOT1_PCIE) 14 RTC reset jumper (RTCRST) 29 memory fan connector (FAN_MEM) 15 hard drive connectors for SAS or SATA hard drives (HDD_0, HDD_1, HDD_2), HDD_3 30 memory module connectors DIMM_1-8) Device Color SATA hard drive blue cable Floppy drive black pull tab Optical drive orange cable front panel yellow pull tab

About Your Computer

29 Specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start→ Help and Support and select the option to view information about your computer. Processor Processor type Dual-Core Intel® Xeon® Processor 5200 series Quad-Core Intel® Xeon® Processor 5400 series Internal cache Dual-Core Intel® Xeon® Processor 5200 series - 6 MB Quad-Core Intel® Xeon® Processor 5400 series - 12 MB External bus frequency 1333- or 1600-MHz data rate Memory Memory module connectors 8 (16 with optional memory riser) Memory module capacities 512-MB or 1-, 2-, or 4-GB ECC Memory type 667- or 800-MHz fully-buffered DDR2 SDRAM fully-buffered DIMMs (FBDs) NOTICE: Full-length heat spreaders (FLHS) are required for all memory. Minimum memory 1 GB Maximum memory 64 GB with optional memory riser cards 32 GB standard BIOS address F0000h System Information System chipset Intel 5400 Data bus width 64 bits DRAM bus width Quad-channel fully-buffered DIMM Processor address bus width 38 Bits

About Your Computer

Flash EPROM 8 Mbit Graphics bus Two PCI Express 2.0 x16 slots Expansion Card support Center five connector slots support full- length cards. The connector slots on either side (one x8 PCI Express slot (wired as x4) and one PCI- X card) support half-length cards. Cards supported PCI 2.3 PCI Express 1.0A PCI Express 2.0 x16 PCI-X 2.0A PCI connector one connector size 120 pins connector data width (maximum) 32 bits bus transfer rate 133 MB/s PCI-X connectors three connector size 188 pins connector data width (maximum) 64 bits bus transfer rate 800 MB/s PCI Express x8 (wired as x4) connectors one x8 (support x8, x4, and x1 modes/cards; maximum x4 link width) connector size 98 pins connector data width (maximum) 4 PCI Express lanes bus transfer rate 2.5 GB/s/lane/direction (raw bandwidth) PCI Express 2.0 x16 System Information (continued)

About Your Computer

31 connector two x16 slots (support x16, x8, x4 and x1 modes/cards) connector size 164 pins connector data width (maximum) 16 PCI Express lanes bus transfer rate 5.0 GB/s/lane/direction (raw bandwidth) Ports and Connectors External connectors: Serial two 9-pin connectors; 16550C-compatible Parallel 25-hole connector (bidirectional) IEEE 1394 one front-panel, 6-pin connector and one rear panel, 6-pin connector Network adapter RJ45 connector PS/2 (keyboard and mouse) two 6-pin mini-DIN USB two front-panel and five back-panel USB 2.0–compliant connectors Audio two front-panel connectors for microphone and headphones; two back-panel connectors for line-in and line-out System board connectors: Floppy drive 34-pin connector SAS/Serial ATA HDD four 7-pin connectors Serial ATA three 7-pin connectors Internal USB one 10-pin connector for optional Media Card Reader (3.5-inch bay device or secure boot device) Video Video type PCI Express 2.0 x16 (two slots) Expansion

About Your Computer

Audio Audio type High Definition Audio CODEC and Azalia/High Definition digital controller Stereo conversion 24-bit analog-to-digital; 24-bit digital-to- analog Drives Externally accessible four 5.25-inch universal drive bays (can support 3.5-inch devices) Internally accessible four 3.5-inch hard-drive bays Key Combinations starts embedded system setup (during start-up only) or starts the Boot Device menu (during start-up only) launches the utility partition (if installed) during start-up runs onboard diagnostics Controls and Lights Power control Front panel: push button Power light Front panel: green light—blinking green in sleep state; solid green for power-on state amber light—blinking amber indicates that an internal power problem might exist; solid amber indicates that a device may be malfunctioning or incorrectly installed (see "Power Problems" on page 100)

About Your Computer

33 Hard-drive access light Front panel: green light—on when the computer reads data from or writes data to the hard drive; the light may also be on when a device such as the optical drive is operating Link integrity lights Back panel: green light for 10-Mb operation; orange light for 100-Mb operation; yellow light for a 1000-Mb (1-Gb) operation Front panel: displays solid green when a network connection is present Activity light Back panel: yellow blinking light when there is network activity Diagnostic lights Front panel: four lights (see "Diagnostic Lights" on page 105) Standby power light System AUX_PWR on the system board Power DC power supply Wattage 1000 W Heat dissipation 1250W or 4265 BTU/hour (system with power supply) NOTE: Heat dissipation is calculated based upon the power supply wattage rating. Voltage auto-sensing power supply—90 V to 265 V at 50/60 Hz Backup battery 3-V CR2032 lithium coin cell Physical Height 22.3 in (56.6 cm) Width With stand: 12.8 in (32.5 cm) Without stand: 8.5 in (21.6 cm) Depth 21.2 in (53.8 cm) Controls and Lights

About Your Computer

Approximate minimum weight 55 lb (24.9 kg) CAUTION: Your computer is heavy and can be difficult to maneuver. Seek assistance before attempting to lift, move, or tilt it; this computer requires a two-man lift. Always lift correctly to avoid injury; avoid bending over while lifting. See your Product Information Guide for other important safety information. Environmental Temperature range Operating 10° to 35°C (50° to 95°F) Storage –40° to 65°C (–40° to 149°F) Relative humidity (maximum) Operating 20% to 80% (noncondensing) Storage 5% to 95% (noncondensing) Maximum vibration (using a random-vibration spectrum that simulates user environment) Operating 5 to 350 Hz at 0.0002 G2/Hz Storage 5 to 500 Hz at 0.001 to 0.01 G2/Hz Maximum shock Operating 40 G +/- 5% with pulse duration of 2 msec +/- 10% (equivalent to 20 in/sec [51 cm/sec]) Storage 105 G +/- 5% with pulse duration of 2 msec +/- 10% (equivalent to 50 in/sec [127 cm/sec]) Altitude (maximum) Operating –15.2 to 3048 m (–50 to 10,000 ft) Storage –15.2 to 10,668 m (–50 to 35,000 ft) Physical

LegacySelect Technology Control

LegacySelect technology control offers legacy-full, legacy-reduced, or legacy- free solutions based on common platforms, hard-drive images, and help desk procedures. Control is provided to the administrator through system setup, Dell OpenManage™ IT Assistant, or Dell custom factory integration. LegacySelect allows administrators to electronically activate or deactivate connectors and media devices that include serial and USB connectors, a parallel connector, a floppy drive, PCI slots, and a PS/2 mouse. Connectors and media devices that are deactivated make resources available. You must restart the computer to effect the changes. Manageability Alert Standard Format Alert Standard Format (ASF) is a DMTF management standard that specifies "pre-operating system" or "operating system-absent" alerting techniques. The standard is designed to generate an alert on potential security and fault conditions when the operating system is in a sleep state or the computer is powered down. ASF is designed to supersede previous operating system-absent alerting technologies. Your computer supports the following ASF alerts:

For more information about Dell's ASF implementation, see the ASF User's

Guide and the ASF Administrator's Guide, which are available on the Dell Support website at support.dell.com. Alert Description Chassis: Chassis Intrusion - Physical Security Violation/ Chassis Intrusion - Physical Security Violation Event Cleared The computer chassis has been opened or the chassis intrusion alert has been cleared. Boot: Failure to Boot to BIOS The BIOS did not complete loading upon initiation. Password: System Password Violation The system password is invalid (alert occurs after three failed attempts). CPU: CPU DOA Alert/CPU DOA Alert Cleared The processor is not functioning. Heartbeats: Entity Presence Periodic heartbeats have been transmitted to verify system presence. Temperature: Generic Critical Temperature Problem The computer temperature is out of limits. Voltage: Generic Critical Voltage Problem The voltage from integrated voltage regulators is out of limits. Power Supply: Critical Power Supply Problem The computer power supply voltage is out of limits. Cooling Device: Generic Critical Fan Failure The fan speed (rpm) is out of limits. Connectivity: Ethernet Connectivity Enabled/ Ethernet Connectivity Disabled The Ethernet connectivity is enabled or the Ethernet connectivity is disabled.

Dell OpenManage™ IT Assistant

IT Assistant configures, manages, and monitors computers and other devices on a corporate network. IT Assistant manages assets, configurations, events (alerts), and security for computers equipped with industry-standard management software. It supports instrumentation that conforms to SNMP and CIM industry standards. Dell OpenManage Client instrumentation, which is based on CIM, is available for your computer. For information on IT Assistant, see the Dell OpenManage IT Assistant User’s Guide available on the Dell Support website at support.dell.com. Dell OpenManage Client Instrumentation Dell OpenManage Client Instrumentation is software that enables remote management programs, such as IT Assistant, to do the following: • Access information about your computer, such as how many processors it has and what operating system it is running. • Monitor the status of your computer, such as listening for thermal alerts from temperature probes or hard-drive failure alerts from storage devices. • Change the state of your computer, such as updating its BIOS or shutting it down remotely. A managed system is one that has Dell OpenManage Client Instrumentation set up on a network that uses IT Assistant. For information about Dell OpenManage Client Instrumentation, see the Dell OpenManage Client Instrumentation User’s Guide available on the Dell Support website at support.dell.com. Power Management Your computer can be set to use less power when you are not working. You control the power usage through the operating system installed on your computer and certain option settings in system setup (see "Power Management" on page 37). These periods of reduced power are called "sleep modes." NOTE: All components installed in the computer must support the hibernate and/or standby mode feature(s) and have the appropriate drivers loaded to enter either of these sleep modes. For more information, see the manufacturer’s documentation for each component.

Standby. In this sleep mode, power is reduced or turned off for many

components. However, system memory remains active. NOTE: Hibernate mode is only supported on computers with 4-GB of RAM or less. • Hibernate. This sleep mode reduces power consumption to a minimum by writing all data in system memory to a hard drive and then removing system power. Waking up from this mode restarts the computer, and the memory contents are restored. Operation then resumes where the computer left off when it entered the hibernation mode. • Shutdown. This sleep mode removes all power from the computer except a small auxiliary amount. As long as the computer remains connected to an electrical outlet, it can be automatically or remotely started. For example, the Auto Power On option in system setup (see "Power Management" on page 37) allows the computer to automatically start at a specified time. Also, your network administrator can remotely start your computer using a power management event such as Remote Wake Up. The following table lists the sleep modes and the methods you can use to wake the computer from each mode. Sleep Mode Wake-Up Methods (Windows XP) Standby • Press the power button • Auto power on • Move or click the mouse • Type on the keyboard • USB device activity • Power management event Hibernate • Press the power button • Auto power on • Power management event Shutdown • Press the power button • Auto power on • Power management event

NOTE: For more information on power management, see your operating system

documentation. Hyperthreading and Multi-Core Technology Hyperthreading is an Intel technology that can enhance overall computer performance by allowing one physical processor to function as two logical processors that are capable of performing certain tasks simultaneously. Multi- core processors contain two or more physical computational units inside a single CPU package, thereby increasing computing efficiency and multi- tasking ability. Intel has implemented this technology in its Dual-Core and Quad-Core processors. These processors have two and four computational units respectively. It is recommended that you use the Microsoft Windows XP Service Pack 1 (SP1) or higher or Windows Vista operating systems which are optimized to take advantage of these technologies. While many programs can benefit from hyperthreading and multi-core technology, some programs may have not been optimized for them and may require an update from the software manufacturer. Contact the software manufacturer for updates and information about using hyperthreading or multi-core technology with your software. To determine if your computer is using hyperthreading technology, check the system setup option for hyperthreading under the Performance tab (see "System Setup" on page 290). About RAID Configurations NOTE: RAID levels 5 and 10 are only available via an optional PCI Express RAID controller card. NOTE: RAID for SATA 1.0 is not supported. This section provides an overview of the RAID configuration that you might have selected when you purchased your computer. Although there are several RAID configurations available in the computer industry for different types of uses, Dell offers RAID level 0, RAID level 1, or, with an optional PCI Express RAID controller, RAID level 5 or RAID level 10 on your Dell Precision computer. A RAID level 0 configuration is recommended for high- performance programs, and a RAID level 1 configuration is recommended for users that desire a high level of data integrity. A RAID level 5 or a RAID level 10 configuration provides for both data integrity and higher access speeds.

NOTE: RAID levels do not represent a hierarchy. A RAID level 5 configuration is not

inherently better or worse than a RAID level 0 configuration. The RAID controller on your computer can only create a RAID level 0 configuration using two to four physical drives. A RAID level 5 or 10 array (only available with the optional PCI Express RAID controller) must be made up of three or four drives. All drives must be the same type of drive; SAS and SATA drives cannot be mixed in a RAID array. The drives should also be the same size to ensure that the larger drive does not contain unallocated (and therefore unusable) space. NOTE: RAID levels do not represent a hierarchy. A RAID level 10 configuration is not inherently better or worse than a RAID level 0 configuration. RAID Level 0 RAID level 0 uses a storage technique known as "data striping" to provide a high data access rate. Data striping is a method of writing consecutive segments—or stripes—of data sequentially across the physical drives to create a large virtual drive. Data striping allows one of the drives to read data while the other drive is searching for and reading the next block. Another advantage of a RAID level 0 configuration is that it utilizes the full capacities of the drives. If you have two 120-GB drives installed, you have 240 GB on which to store data. hard drive 1 segment 1 segment 3 segment 5 hard drive 2 segment 2 segment 4 segment 6 SATA RAID configured for RAID level 0

NOTICE: Because RAID level 0 provides no data redundancy, if one drive fails, then

the data on the other drive is also inaccessible. Therefore, ensure that you perform regular backups when you use a RAID level 0 configuration. RAID Level 1 RAID level 1 uses a data-redundancy storage technique known as "mirroring." When data is written to the primary drive, the data is then duplicated—or mirrored—on the other drive. A RAID level 1 configuration sacrifices high- data access rates for its data redundancy advantages. If a drive failure occurs, subsequent read and write operations are directed to the surviving drive. A replacement drive can then be rebuilt using the data from the surviving drive. Also, because data is duplicated on both drives, two 120-GB RAID level 1 drives collectively have a maximum of 120-GB on which to store data. RAID Level 5 NOTE: RAID levels 5 and 10 are only available via an optional PCI Express RAID controller card. hard drive 1 segment 1 segment 2 segment 3 hard drive 2 segment 4 segment 5 segment 6 segment 1 duplicated segment 2 duplicated segment 3 duplicated segment 4 duplicated segment 5 duplicated segment 6 duplicated SATA RAID configured for RAID level 1

RAID level 5 uses a data-staging storage technique known as "parity

checking." When a block of data is written to the RAID configuration, it is striped across all of the drives in the RAID array except for one drive, to which is written parity data. The parity data is information that allows for the entire block of striped data to be calculated if one of the drives fails. Since parity data is fairly small when compared to the size of the actual stored data, the equivalent of one hard drive can serve as a parity drive for any number of data-storing hard drives. However, not all of the parity data is put on the same drive. Instead, with each new block of data written to the RAID configuration, the different drives alternately act as either data-storing or parity drives. Because data is striped across the RAID configuration, as it is in a RAID 0 configuration, it can be quickly accessed. Also, because of the parity data, if only a single drive fails, that drive can be rebuilt using the parity data on the other drives. The amount of storage space available to three 120-GB RAID level 5 drives is 240-GB on which to store data, since the equivalent of one drive is set aside for parity data. A minimum of three drives is required to create a RAID level 5 configuration. hard drive 1 half of data block 1 parity data for block 2 half of data block 3 parity data for block 4 half of data block 5 half of data block 6 serial ATA RAID configured for RAID level 5 parity data for block 1 half of data block 2 half of data block 3 half of data block 4 parity data for block 5 half of data block 6 half of data block 1 half of data block 2 parity data for block 3 half of data block 4 half of data block 5 parity data for block 6 hard drive 2 hard drive 3

RAID Level 10

NOTE: RAID levels 5 and 10 are only available via an optional PCI Express RAID controller card. RAID level 10 uses a combination of striping and mirroring methods. It requires four drives. The drives are broken up into mirroring pairs and then the data that is written to the RAID configuration is striped across all four drives. Data can be accessed quickly, due to the striping of data, however each piece of data is duplicated on another drive, for redundancy purposes. If a drive failure occurs, subsequent read and write operations are directed to the other surviving drives. A replacement drive can then be rebuilt using the data from the surviving drives. Also, because data is duplicated on the primary and additional drives, four 120-GB RAID level 1 drives collectively have a maximum of 240-GB on which to store data. hard drive 1 segment 1 segment 2 segment 3 hard drives 2, 3, and 4 segment 4 segment 5 segment 6 segment 1 striped across 4 drives segment 2 striped across 4 drives segment 3 striped across 4 drives segment 4 striped across 4 drives segment 5 striped across 4 drives segment 6 striped across 4 drives SATA RAID configured for RAID level 10

Configuring Your Computer for RAID

At some point you may want to configure your computer for RAID if you did not select a RAID configuration when you purchased your computer. You must have at least two hard drives installed in your computer to set up a RAID configuration. For instructions on how to install a hard drive, see "Installing a Hard Drive (Hard Drive Bays 1-4)" on page 235. RAID Configuration Utility Entering the RAID Configuration Utility 1 Boot the system. 2 Press during POST when prompted. If you wait too long and the operating system logo appears, continue to wait until the operating system completes bootup. Then restart your system and try again. The Configuration Utility menu screen displays. Navigating Within the Configuration Utility Configuration screens are organized in a hierarchical fashion. Navigational hints are displayed at the bottom of each screen. Online help is also available in this utility. RAID Configuration and Management In order to access any of the integrated RAID (IR) configuration and management screens, select RAID Properties on the Adapter Properties screen. From here you can create a new RAID volume and view or manage existing RAID volumes. • If no RAID volumes are currently configured, you are prompted to create a RAID virtual disk (a RAID volume). • If at least one RAID volume is currently configured, any existing RAID volumes are displayed for management purposes. NOTE: Dell recommends backing up your data prior to adding or updating configurations.

It is important to exit the RAID Configuration Utility properly, because some

changes take effect only when you exit. From the Adapter List, press to exit. In addition, a similar exit screen appears when you exit most other screens, and it can be used to save settings. Performing Configuration Tasks NOTICE: You will lose any data on your hard drives when you create a RAID configuration using the following procedures. Back up data that you want to keep before continuing. NOTE: Your RAID array cannot exceed 2 Terabytes in size. Any space beyond the 2- Terabyte limitation will not be usable. The two options for creating a new RAID volume are Create IM Volume and Create IS Volume. IM stands for integrated mirroring. IS stands for integrated striping. Additional information is available on the configuration screen. Creating a RAID Level 0 Configuration NOTE: RAID 0 does not provide any data protection in the event of hard drive failure. It is primarily used to increase performance. NOTE: Once the number of hard drives in a RAID volume (virtual disk) is set, it cannot be changed. Follow these steps to create a RAID 0 volume on a SAS 6/iR controller that does not currently have a RAID volume configured. 1 Select a controller from the Adapter List in the Configuration Utility. 2 Select the RAID Properties option. 3 Select Create IS Volume when you are prompted to create either an IS (striped) RAID volume or an IM (mirrored) RAID volume. The next screen shows a list of hard drives that can be added to a RAID volume. 4 Move the cursor to the RAID Disk column. To add a hard drive to the RAID volume, change “No” to “Yes” by pressing the <+>, <->, or space bar. As hard drives are added, the Virtual Disk Size field changes to reflect the new size of the RAID volume.

NOTICE: All data will be lost upon creation of the RAID volume. Dell

recommends backing up your data before performing these steps. When creating an IS (striped) RAID volume: • All drives must be either Dell compliant SAS or SATA hard drives. • SAS and SATA hard drives cannot be used in the same RAID volume. • Drives must have 512 byte blocks and must not have removable media. • There can be at minimum of 2 and a maximum of 4 hard drives in a RAID volume. 5 Press and then select Save changes when the RAID volume has been fully configured. 6 Exit this menu to save the changes. The Configuration Utility will pause while the RAID volume is being created. Creating a RAID Level 1 Configuration Follow these steps to create a RAID 1 volume on a SAS 6/iR controller that does not currently have a RAID volume configured. 1 Select a controller from the Adapter List in the Configuration Utility. 2 Select the RAID Properties option. 3 Select Create IM Volume when you are prompted to create either an IS (striped) RAID volume or an IM (mirrored) RAID volume. The next screen shows a list of hard drives that can be added to a RAID volume. 4 Move the cursor to the RAID Disk column. To add a hard drive to the RAID volume, change “No” to “Yes” by pressing the <+>, <->, or space bar. As hard drives are added, the Virtual Disk Size field changes to reflect the new size of the RAID volume. NOTICE: All data will be lost upon creation of the RAID volume. Dell recommends backing up your data before performing these steps. When creating an IM (mirrored) RAID volume: • All drives must be either Dell compliant SAS or SATA hard drives. • SAS and SATA hard drives cannot be used in the same RAID volume.

Drives must have 512 byte blocks and must not have removable

media. • There can only be 2 hard drives per RAID volume. 5 Press and then select Save changes when the RAID volume has been fully configured. 6 Exit this menu to save the changes. The Configuration Utility will pause while the RAID volume is being created. NOTE: RAID 1 provides protection against the failure of a single hard drive. When a hard drive fails, it can be replaced and the data re-mirrored to another hard drive, maintaining data integrity. Creating a Second RAID Volume The SAS 6/iR controller supports two active RAID volumes. If one RAID volume is already configured, follow these steps to add a second RAID volume: 1 Select a controller from the Adapter List in the Configuration Utility. 2 Select the RAID Properties option to display the current RAID volume. 3 Press to create a new RAID volume. 4 Continue to create a second RAID volume, either RAID level 0 or RAID level 1. Viewing RAID Volume Properties Follow these steps to view the properties of RAID level 1 and RAID level 0 configurations: 1 Select a controller from the Adapter List in the Configuration Utility. 2 Select the RAID Properties option to display the current RAID volume. 3 Press to view the next RAID volume if more than one RAID volume is configured. 4 Press when the Manage Virtual Disk item is selected to manage the current RAID volume.

Synchronizing a RAID Volume (Virtual Disk)

When a RAID volume is synchronized, the firmware synchronizes the data on the secondary hard drive(s) with the data on the primary hard drive of the RAID level 1 volume. Follow these steps to start synchronization for a RAID level 1 volume: 1 Select Synchronize Virtual Disk. 2 Press Y to start the synchronization or N to cancel it. Activating a RAID Volume A RAID volume can become inactive if, for example, it is removed from one SAS 6/iR controller or computer and moved to another one. The Activate Virtual Disk option allows you to reactivate an inactive RAID volume that has been added to a system. This option is only available when the selected RAID volume is currently inactive. 1 Select Activate Virtual Disk. 2 Press Y to proceed with the activation or press N to abandon it. After a pause, the RAID volume will become active. NOTE: Activation of migrated RAID volume is only supported when the migrated RAID volume is in an optimal state and contains all the installed hard drives. Deleting a RAID Volume NOTICE: Before deleting a RAID volume, be sure to back up all data on the RAID volume that you want to keep. Follow these steps to delete a selected RAID volume: 1 Select Delete Virtual Disk. 2 Press Y to delete the RAID volume or press N to cancel the deletion. After a pause, the RAID volume will be deleted. NOTICE: If the hard drives of a RAID volume are removed and the RAID volume’s configuration is subsequently deleted from the SAS 6/iR controller, the hard drives show up only as simple drives with no RAID association if they are placed back onto the same SAS 6/iR controller. Once the RAID volume is removed from a SAS 6/iR controller using the RAID Configuration Utility (regardless of whether the hard drives are present), the RAID volume cannot be restored.

Replacing and Rebuilding a Degraded RAID Volume

In the event of a hard drive failure in a RAID level 1 volume, you will need to replace the hard drive and resynchronize the RAID volume. 1 Replace the failed drive with a new drive of the same type and capacity (or larger capacity). 2 Check your management application or the RAID Configuration Utility (Ctrl-C) to ensure synchronization started automatically. NOTE: Proceed to step 3 only if synchronization does not begin automatically. 3 Enter the RAID Configuration Utility (Ctrl-C). 4 From the Adapter List screen, select the controller that contains the degraded RAID volume. 5 From the Adapter Properties screen, select RAID Properties. 6 Press until the degraded RAID level 1 volume is in view, then select Manage Virtual Disk. The screen shows the RAID volume with a status of “Degraded”. 7 Select Add Secondary Disk and select a drive from the list of available drives. The new hard drive automatically begins to sync with the drive of the degraded RAID level 1 volume.

Setting Up Your Computer

51 4 Setting Up Your Computer Installing Your Computer in an Enclosure Installing your computer in an enclosure can restrict the airflow and impact your computer’s performance, possibly causing it to overheat. Follow the guidelines below when installing your computer in an enclosure: NOTICE: The operating temperature specifications indicated in this manual reflects the maximum ambient operating temperature. The room ambient temperature needs to be a consideration when installing your computer in an enclosure. For example, if the ambient room temperature is at 25°C (77°F), depending on your computer’s specifications, you only have 5° to 10°C (9° to 18°F) temperature margin before you reach your computer’s maximum operating temperature. For details about your computer’s specifications, see "Specifications" on page 29. • Leave a 10.2 cm (4 in) minimum clearance on all vented sides of the computer to permit the airflow required for proper ventilation. • If your enclosure has doors, they need to be of a type that allows at least 30 percent airflow through the enclosure (front and back).

Setting Up Your Computer

• If your computer is installed in a corner on a desk or under a desk, leave at least 5.1 cm (2 in) clearance from the back of the computer to the wall to permit the airflow required for proper ventilation.

Setting Up Your Computer

53 NOTICE: Do not install your computer in an enclosure that does not allow airflow. Restricting the airflow impacts your computer’s performance, possibly causing it to overheat. Connecting to the Internet NOTE: ISPs and ISP offerings vary by country. To connect to the Internet, you need a modem or network connection and an Internet service provider (ISP). Your ISP will offer one or more of the following Internet connection options: • DSL connections that provide high-speed Internet access through your existing telephone line or cellular telephone service. With a DSL connection, you can access the Internet and use your telephone on the same line simultaneously. • Cable modem connections that provide high-speed Internet access through your local cable TV line. • Satellite modem connections that provide high-speed Internet access through a satellite television system.

Setting Up Your Computer

• Dial-up connections that provide Internet access through a telephone line. Dial-up connections are considerably slower than DSL and cable (or satellite) modem connections. • Wireless LAN connections that provide Internet access using Bluetooth® wireless technology. If you are using a dial-up connection, connect a telephone line to the modem connector on your computer and to the telephone wall jack before you set up your Internet connection. If you are using a DSL or cable/satellite modem connection, contact your ISP or cellular telephone service for setup instructions. Setting Up Your Internet Connection To set up an Internet connection with a provided ISP desktop shortcut: 1 Save and close any open files, and exit any open programs. 2 Double-click the ISP icon on the Microsoft® Windows® desktop. 3 Follow the instructions on the screen to complete the setup. If you do not have an ISP icon on your desktop or if you want to set up an Internet connection with a different ISP, perform the steps in the following section that corresponds to the operating system your computer is using. NOTE: If you cannot connect to the Internet but have successfully connected in the past, the ISP might have a service outage. Contact your ISP to check the service status, or try connecting again later. Windows XP 1 Save and close any open files, and exit any open programs. 2 Click Start→ Internet Explorer. The New Connection Wizard appears. 3 Click Connect to the Internet. 4 In the next window, click the appropriate option: • If you do not have an ISP and want to select one, click Choose from a list of Internet service providers (ISPs). • If you have already obtained setup information from your ISP but you did not receive a setup CD, click Set up my connection manually.

Setting Up Your Computer

55 • If you have a CD, click Use the CD I got from an ISP. 5 Click Next. If you selected Set up my connection manually, continue to step 6. Otherwise, follow the instructions on the screen to complete the setup. NOTE: If you do not know which type of connection to select, contact your ISP. 6 Click the appropriate option under How do you want to connect to the Internet?, and then click Next. 7 Use the setup information provided by your ISP to complete the setup. Windows Vista™ NOTE: Have your ISP information ready. If you do not have an ISP, the Connect to the Internet wizard can help you get one. 1 Save and close any open files, and exit any open programs. 2 Click the Windows Vista Start button , and click Control Panel 3 Under Network and Internet, click Connect to the Internet. The Connect to the Internet window appears. 4 Click either Broadband (PPPoE) or Dial-up, depending on how you want to connect: • Choose Broadband if you will use a DSL, satellite modem, cable TV modem, or Bluetooth wireless technology connection. • Chose Dial-up if you will use a dial-up modem or ISDN. NOTE: If you do not know which type of connection to select, click Help me choose or contact your ISP. 5 Follow the instructions on the screen and use the setup information provided by your ISP to complete the setup. Transferring Information to a New Computer You can use your operating system "wizards" to help you transfer files and other data from one computer to another—for example, from an old computer to a new computer. For instructions, see the following section that corresponds to the operating system that your computer is running.

Setting Up Your Computer

Microsoft® Windows® XP The Microsoft Windows XP operating system provides the Files and Settings Transfer Wizard to move data from a source computer to a new computer. You can transfer data, such as: • E-mail messages • Toolbar settings • Window sizes • Internet bookmarks You can transfer the data to the new computer over a network or serial connection, or you can store it on removable media, such as a writable CD, for transfer to the new computer. NOTE: You can transfer information from an old computer to a new computer by directly connecting a serial cable to the input/output (I/O) ports of the two computers. To transfer data over a serial connection, you must access the Network Connections utility from the Control Panel and perform additional configuration steps, such as setting up an advanced connection and designating the host computer and the guest computer. For instructions on setting up a direct cable connection between two computers, see Microsoft Knowledge Base Article #305621, titled How to Set Up a Direct Cable Connection Between Two Computers in Windows XP. This information may not be available in certain countries. For transferring information to a new computer, you must run the Files and Settings Transfer Wizard. You can use the optional Operating System disc for this process or you can create a wizard disk with the Files and Settings Transfer Wizard. Running the Files and Settings Transfer Wizard With the Operating System Disc NOTE: This procedure requires the Operating System disc. This disc is optional and may not be included with certain computers. To prepare a new computer for the file transfer: 1 Open the Files and Settings Transfer Wizard: click Start→ All Programs→ Accessories→ System Tools→ Files and Settings Transfer Wizard. 2 When the Files and Settings Transfer Wizard welcome screen appears, click Next.

Setting Up Your Computer

57 3 On the Which computer is this? screen, click New Computer→ Next. 4 On the Do you have a Windows XP CD? screen, click I will use the wizard from the Windows XP CD→ Next. 5 When the Now go to your old computer screen appears, go to your old or source computer. Do not click Next at this time. To copy data from the old computer: 1 On the old computer, insert the Windows XP Operating System disc. 2 On the Welcome to Microsoft Windows XP screen, click Perform additional tasks. 3 Under What do you want to do?, click Transfer files and settings→ Next. 4 On the Which computer is this? screen, click Old Computer→ Next. 5 On the Select a transfer method screen, click the transfer method you prefer. 6 On the What do you want to transfer? screen, select the items you want to transfer and click Next. After the information has been copied, the Completing the Collection Phase screen appears. 7 Click Finish. To transfer data to the new computer: 1 On the Now go to your old computer screen on the new computer, click Next. 2 On the Where are the files and settings? screen, select the method you chose for transferring your settings and files and click Next. The wizard reads the collected files and settings and applies them to your new computer. When all of the settings and files have been applied, the Finished screen appears. 3 Click Finished and restart the new computer.

Setting Up Your Computer

Running the Files and Settings Transfer Wizard Without the Operating System Disc To run the Files and Settings Transfer Wizard without the Operating System disc, you must create a wizard disk that will allow you to create a backup image file to removable disc. To create a wizard disk, use your new computer with Windows XP and perform the following steps: 1 Open the Files and Settings Transfer Wizard: click Start→ All Programs→ Accessories→ System Tools→ Files and Settings Transfer Wizard. 2 When the Files and Settings Transfer Wizard welcome screen appears, click Next. 3 On the Which computer is this? screen, click New Computer→ Next. 4 On the Do you have a Windows XP CD? screen, click I want to create a Wizard Disk in the following drive→ Next. 5 Insert the removable disc, such as a writable CD, and click OK. 6 When the disk creation completes and the Now go to your old computer message appears, do not click Next. 7 Go to the old computer. To copy data from the old computer: 1 On the old computer, insert the wizard disk. 2 Click Start→ Run. 3 In the Open field on the Run window, browse to the path for fastwiz (on the appropriate removable media) and click OK. 4 On the Files and Settings Transfer Wizard welcome screen, click Next. 5 On the Which computer is this? screen, click Old Computer→ Next. 6 On the Select a transfer method screen, click the transfer method you prefer. 7 On the What do you want to transfer? screen, select the items you want to transfer and click Next. After the information has been copied, the Completing the Collection Phase screen appears. 8 Click Finish. To transfer data to the new computer:

Setting Up Your Computer

59 1 On the Now go to your old computer screen on the new computer, click Next. 2 On the Where are the files and settings? screen, select the method you chose for transferring your settings and files and click Next. Follow the instructions on the screen. The wizard reads the collected files and settings and applies them to your new computer. When all of the settings and files have been applied, the Finished screen appears. 3 Click Finished and restart the new computer. NOTE: For more information about this procedure, search support.dell.com for document #154781 (What Are The Different Methods To Transfer Files From My Old Computer To My New Dell™ Computer Using the Microsoft® Windows® XP Operating System?). NOTE: Access to the Dell™ Knowledge Base document may not be available in certain countries. Microsoft Windows Vista™ 1 Click the Windows Vista Start button , and then click Transfer files and settings→ Start Windows Easy Transfer. 2 In the User Account Control dialog box, click Continue. 3 Click Start a new transfer or Continue a transfer in progress. Follow the instructions provided on the screen by the Windows Easy Transfer wizard. Power Protection Devices Several devices are available to protect against power fluctuations and failures: • Surge protectors • Line conditioners • Uninterruptible power supplies (UPS)

Setting Up Your Computer

Surge Protectors Surge protectors and power strips equipped with surge protection help prevent damage to your computer from voltage spikes that can occur during electrical storms or after power interruptions. Some surge protector manufacturers include warranty coverage for certain types of damage. Carefully read the device warranty when choosing a surge protector. A device with a higher joule rating offers more protection. Compare joule ratings to determine the relative effectiveness of different devices. NOTICE: Most surge protectors do not protect against power fluctuations or power interruptions caused by nearby lightning strikes. When lightning occurs in your area, disconnect the telephone line from the telephone wall jack and disconnect your computer from the electrical outlet. Many surge protectors have a telephone jack for modem protection. See the surge protector documentation for modem connection instructions. NOTICE: Not all surge protectors offer network adapter protection. Disconnect the network cable from the network wall jack during electrical storms. Line Conditioners NOTICE: Line conditioners do not protect against power interruptions. Line conditioners are designed to maintain AC voltage at a fairly constant level. Uninterruptible Power Supplies NOTICE: Loss of power while data is being saved to the hard drive may result in data loss or file damage. NOTE: To ensure maximum battery operating time, connect only your computer to a UPS. Connect other devices, such as a printer, to a separate power strip that provides surge protection. A UPS protects against power fluctuations and interruptions. UPS devices contain a battery that provides temporary power to connected devices when AC power is interrupted. The battery charges while AC power is available. See the UPS manufacturer documentation for information on battery operating time and to ensure that the device is approved by Underwriters Laboratories (UL).

Securing Your Computer

61 5 Securing Your Computer Chassis Intrusion Detection CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer’s electronic components. You can do so by touching an unpainted metal surface on the computer. Removing the Chassis Intrusion Switch 1 Follow the procedures in "Before You Begin" on page 139. 2 Remove the computer cover (see "Removing the Computer Cover" on page 141). 3 Disconnect the chassis intrusion switch cable from the system board. Note the routing of the chassis intrusion switch cable as you remove it from the chassis. Chassis hooks may hold the cable in place inside the chassis. 4 Slide the chassis intrusion switch out of its slot, and remove the switch and its attached cable from the computer.

Securing Your Computer

Replacing the Chassis Intrusion Switch 1 Gently slide the chassis intrusion switch into its slot and reconnect the cable to the system board. 2 Replace the computer cover (see "Replacing the Computer Cover" on page 145). NOTICE: To connect a network cable, first plug the cable into the network port or device and then plug it into the computer. 3 Connect your computer and devices to electrical outlets, and turn them on. Resetting the Chassis Intrusion Detector 1 Turn on (or restart) your computer. 2 When the blue DELL™ logo appears, press immediately. If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop. Then shut down

Securing Your Computer

63 your computer (see "Turning Off Your Computer" on page 139) and try again. 3 Enter the system setup program (see "System Setup" on page 75). 4 Press the down-arrow key to move to the Security option. 5 Press to access the menu. 6 Use the down-arrow key to select Intrusion Alert. 7 Use the left- and right-arrow keys to select Reset, and then choose On, On-Silent, or Disabled. NOTE: The default setting is On-Silent. 8 Restart the computer and implement your changes. Security Cable Lock Use one of the following methods to secure your computer: • Use a padlock alone or a padlock and looped security cable with the padlock ring. A padlock alone prevents the computer from being opened. A security cable looped around a stationary object is used in conjunction with a padlock to prevent unauthorized movement of the computer. • Attach a commercially available antitheft device to the security cable slot on the back of the computer. NOTE: Before you purchase an antitheft device, make sure that it works with the security cable slot on your computer. Antitheft devices usually include a segment of metal-stranded cable with an attached locking device and key. The documentation that comes with the device contains instructions for installing it.

Securing Your Computer

Passwords About Passwords NOTE: Passwords are disabled when you receive your computer. A primary (or system) password, an administrator password, and a hard drive password all prevent unauthorized access to your computer in different ways. The following table identifies types and features of passwords available on your computer. 1 security cable slot 2 padlock ring 2 1

Securing Your Computer

65 NOTE: Some hard drives do not support hard drive passwords. NOTICE: Passwords provide a high level of security for data in your computer or hard drive. However, they are not foolproof. If you require more security, obtain and use additional forms of protection, such as smart cards, data encryption programs, or PC Cards with encryption features. When using passwords, observe the following guidelines: • Choose passwords that you can remember, but not ones that are easy to guess. For example, do not use the names of family members or pets for passwords. • It is recommended that you do not write down passwords. If you do write it down, however, ensure that the password is stored in a secure place. • Do not share passwords with other people. • Ensure that people are not watching you when you type your password(s). If you forget any of your passwords, contact Dell (see "Contacting Dell" on page 287). For your protection, Dell technical support staff will ask you for proof of your identity to ensure that only an authorized person can use the computer. Using a Primary (or System) Password NOTICE: If you leave your computer running and unattended without having a system password assigned, or if you leave your computer unlocked so that someone can disable the password by changing a jumper setting, anyone can access the data stored on your hard drive. Type of Password Features Primary (or system) • Protects the computer from unauthorized access Administrator • Gives system administrators or service technicians access to computers for repair or reconfiguration • Allows you to restrict access to system setup in the same way a primary password restricts access to the computer • Can be used instead of the primary password Hard drive • Helps protect the data on your hard drive or external hard drive (if one is being used) from unauthorized access

Securing Your Computer

Option Settings You cannot change or enter a new system password if either of the following two options is displayed: • Set — A system password is assigned. • Disabled — The system password is disabled by a jumper setting on the system board. You can only assign a system password when the following option is displayed: • Not Set — No system password is assigned and the password jumper on the system board is in the enabled position (the default setting). Assigning a System Password To escape from the field without assigning a system password, press at any time before you complete step 5. 1 Enter the system setup program (see "System Setup" on page 75) and verify whether an Unlock Setup field is present under Security. 2 If the Unlock Setup field is present: a Use the arrow keys to navigate to the Unlock Setup field. b Press to access the field. c Type in the administrator password and press . 3 Use the arrow keys to navigate to the System Password field, and then press . 4 Type your new password into the New Password field. You can use up to 15 characters. To erase a character when entering your password, press or the left-arrow key. The password is not case sensitive. Certain key combinations are not valid. If you enter one of these combinations, the speaker emits a beep. As you press each character key (or the spacebar for a blank space), a placeholder appears in the field. 5 Press . If the new system password is less than 15 characters, the whole field fills with placeholders.

Securing Your Computer

67 6 To confirm your password, type it a second time in the Confirm New Password field and press . 7 Press at the prompt. The system password setting changes to Set. 8 Exit the system setup program. Password protection takes effect when you restart the computer. Typing Your System Password When you start or restart your computer, the following prompt appears on the screen: Type the system password and press . Enter password: If you have assigned an administrator password, the computer accepts your administrator password as an alternate system password. If you type a wrong or incomplete system password, the following message appears on the screen: ** Incorrect password. ** If you again type an incorrect or incomplete system password, the same message appears on the screen. The third and subsequent times you type an incorrect or incomplete system password, the computer displays the following message: ** Incorrect password. ** Number of unsuccessful password attempts: 3 System halted! Must power down. Even after your computer is turned off and on, the previous message is displayed each time you type an incorrect or incomplete system password. NOTE: You can use Password Changes in conjunction with System Password and Admin Password to further protect your computer from unauthorized changes. Deleting or Changing an Existing System Password To escape from the field without assigning a system password, press at any time before you complete step 5. 1 Enter the system setup program (see "System Setup" on page 75) and verify whether an Unlock Setup field is present under Security.

Securing Your Computer

2 If the Unlock Setup field is present: a Use the arrow keys to navigate to the Unlock Setup field. b Press to access the field. c Type in the administrator password and press . 3 Use the arrow keys to navigate to the System Password field, and then press . 4 Type your password into the Old Password field. 5 If you are changing an existing password, follow the instructions in "Assigning a System Password" on page 66, starting from step 4. 6 If you are deleting a password, press in New Password field, leaving the field blank. 7 Press a second time, in the Confirm New Password field, leaving the field blank. 8 Confirm that Not Set is displayed for the System Password setting. If Not Set is displayed, the system password has been deleted. If Not Set is not displayed, then repeat step 3 through step 8. 9 Exit the system setup program. Using an Administrator Password Option Settings You cannot change or enter a new administrator password if the following option is displayed: • Disabled — The administrator password is disabled by a jumper setting on the system board. You can only assign an administrator password when one of the following options is displayed: • Set — An administrator password is assigned. • Not Set — No administrator password is assigned and the password jumper on the system board is in the enabled position (the default setting).

Securing Your Computer

69 Assigning an Administrator Password The administrator password can be the same as the system password. To escape from the field without assigning a system password, press at any time before you complete step 5. NOTE: If the two passwords are different, the administrator password can be used as an alternate system password. However, the system password cannot be used in place of the administrator password. 1 Enter the system setup program (see "System Setup" on page 75) and verify whether an Unlock Setup field is present under Security. 2 If the Unlock Setup field is present: a Use the arrow keys to navigate to the Unlock Setup field. b Press to access the field. c Type in the administrator password and press . 3 Use the arrow keys to navigate to the Admin Password field, and then press . 4 Type your new password into the New Password field. You can use up to 15 characters. To erase a character when entering your password, press or the left-arrow key. The password is not case sensitive. Certain key combinations are not valid. If you enter one of these combinations, the speaker emits a beep. As you press each character key (or the spacebar for a blank space), a placeholder appears in the field. 5 Press . If the new administrator password is less than 15 characters, the whole field fills with placeholders. 6 To confirm your password, type it a second time in the Confirm New Password field and press . 7 Press at the prompt. The administrator password setting changes to Set. 8 Exit the system setup program.

Securing Your Computer

A change to Admin Password becomes effective immediately (no need to restart the computer). Operating Your Computer With an Administrator Password Enabled When you enter the system setup program (see "System Setup" on page 75), the Unlock Setup option is displayed. If you do not type the correct administrator password into the Unlock Setup field, the computer lets you view, but not modify, system setup options. NOTE: You can use Password Changes in conjunction with Admin Password to protect the system password from unauthorized changes. Deleting or Changing an Existing Administrator Password To change an existing administrator password, you must know the administrator password. To escape from the field without assigning a system password, press at any time before you complete step 5. 1 Enter the system setup program (see "System Setup" on page 75). 2 Use the arrow keys to navigate to the Admin Password field, and then press . 3 Type your password into the Old Password field. 4 If you are changing an existing password, follow the instructions in "Assigning an Administrator Password" on page 69, starting from step 4. 5 If you are deleting a password, press in New Password field, leaving the field blank. 6 Press a second time, in the Confirm New Password field, leaving the field blank. 7 Confirm that Not Set is displayed for the Admin Password setting. If Not Set is displayed, the administrator password has been deleted. If Not Set is not displayed, then repeat step 3 through step 8. 8 Exit system setup. Disabling a Forgotten Password and Setting a New Password To reset system and/or administrator passwords, see "Trusted Platform Module (TPM)" on page 71.

Securing Your Computer

71 Trusted Platform Module (TPM) NOTE: The TPM feature supports encryption only if the operating system supports TPM. For more information, see the TPM software documentation and the help files that came with the software. TPM is a hardware-based security feature that can be used to create and manage computer-generated encryption keys. When combined with security software, the TPM enhances existing network and computer security by enabling features such as file protection capabilities and protected e-mail. The TPM feature is enabled through a system setup option. NOTICE: To secure your TPM data and encryption keys, follow the backup procedures documented in the Broadcom Secure Foundation Getting Started Guide. In the event of these backups being incomplete, lost, or damaged, Dell will be unable to assist in the recovery of encrypted data. Enabling the TPM Feature 1 Enable the TPM software: a Restart the computer and press during the Power On Self Test to enter the system setup program. b Select Security→ TPM Security and press . c Under TPM Security, select On and press . d Press to exit the setup program. e If prompted, click Save/Exit. 2 Activate the TPM setup program: a Restart the computer and press during the Power On Self Test to enter the system setup program. b Select Security→ TPM Activation and press . c Under TPM Activation, select Activate and press . NOTE: You only need to activate the program once. d Once the process is complete, the computer either restarts automatically or prompts you to restart your computer.

Securing Your Computer

Security Management Software The security management software is designed to utilize four different features to help you secure your computer: • Log-in management • Pre-boot authentication (using a fingerprint reader, smart card, or password) • Encryption • Private information management Activating the Security Management Software NOTE: You must first enable the TPM in order for the security management software to have full functionality. 1 Enable the TPM feature (see "Enabling the TPM Feature" on page 71). 2 Load the security management software. Using the Security Management Software For information about how to use the software and the different security features, see the Getting Started Guide for the software: Click Start→ All Programs→ Wave EMBASSY Trust Suite→ Getting Started Guide. Computer Tracking Software Computer tracking software may enable you to locate your computer if it is lost or stolen. The software is optional and may be purchased when you order your Dell™ computer, or you can contact your Dell sales representative for information about this security feature. NOTE: Computer tracking software may not be available in certain countries. NOTE: If you have computer tracking software and your computer is lost or stolen, you must contact the company that provides the tracking service to report the missing computer.

Securing Your Computer

73 If Your Computer Is Lost or Stolen • Call a law enforcement agency to report the lost or stolen computer. Include the Service Tag in your description of the computer. Ask that a case number be assigned and write down the number, along with the name, address, and phone number of the law enforcement agency. If possible, obtain the name of the investigating officer. NOTE: If you know where the computer was lost or stolen, call a law enforcement agency in that area. If you do not know, call a law enforcement agency where you live. • If the computer belongs to a company, notify the security office of the company. • Contact Dell customer service to report the missing computer. Provide the computer Service Tag, the case number, and the name, address, and phone number of the law enforcement agency to which you reported the missing computer. If possible, give the name of the investigating officer. The Dell customer service representative will log your report under the computer Service Tag and record the computer as missing or stolen. If someone calls Dell for technical assistance and gives your Service Tag, the computer is identified automatically as missing or stolen. The representative will attempt to get the phone number and address of the caller. Dell will then contact the law enforcement agency to which you reported the missing computer.

Use System Setup as follows:

• To change the system configuration information after you add, change, or remove any hardware in your computer • To set or change a user-selectable option such as the user password • To read the current amount of memory or set the type of hard drive installed Before you use System Setup, it is recommended that you write down the System Setup screen information for future reference. NOTICE: Unless you are an expert computer user, do not change the settings for this program. Certain changes can make your computer work incorrectly. Entering System Setup 1 Turn on (or restart) your computer. 2 When the blue DELL™ logo is displayed, you must watch for the F2 prompt to appear. 3 Once this F2 prompt appears, press immediately. NOTE: The F2 prompt indicates that the keyboard has initialized. This prompt can appear very quickly, so you must watch for it to display, and then press . If you press before you are prompted, this keystroke will be lost. 4 If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop. Then, shut down your computer and try again. System Setup Options NOTE: Depending on your computer and installed devices, the items listed in this section may not be present or may not appear exactly as listed. System

Displays the Computer name, BIOS Version number, BIOS

Date, Service Tag, Express Service Code, and Asset Tag. Processor Info Displays the following information for the processor installed in the system: • Processor Type • Processor Clock Speed • Processor Bus Speed • Processor L2 Cache Size • Processor ID number • Family, Model, and Stepping • Microcode Version • whether the processor is Hyperthreading or Multi-core Capable • if the processor supports 64-bit Technology Memory Info Displays the amount of Installed Memory, Memory Speed, Memory Channel Mode, and a description of the Memory Technology. This option also displays a table that describes the memory size, whether the memory module is ECC capable, single or dual rank, type, and organization. PCI Info Displays the contents of each PCI, PCI Express, and PCI-X slot. Date/Time Controls the system’s internal calendar and clock. Boot Sequence (Diskette drive default) Determines the order in which the system searches for boot devices during system startup. NOTE: If you insert a boot device and restart the computer, this option appears in the system setup menu. To boot from a USB memory device, select the USB device and move it so it becomes the first device in the list. Drives SAS Controller Enables (On) or disables (Off) a SAS drive.

Enables and disables the floppy drives and sets read

permission for the internal floppy drive. Off disables all floppy drives. USB disables the internal diskette drive and enables a USB floppy drive, if the USB controller is enabled and a USB drive is connected. Internal enables the internal floppy drive. Read Only enables the internal drive controller and allows the internal floppy drive read-only permission. NOTE: Operating systems with USB support will recognize USB floppy drives regardless of this setting. SATA 0 through 2 (On default) Enables (On) or disables (Off) a SATA drive. Displays the Controller type (SATA), Port number the drive is using, Drive ID number, and Capacity. SATA Operation (AHCI default) Determines the integrated SATA controller's operating mode, which can be either AHCI or ATA. SMART Reporting (Off default) Controls whether errors for integrated drives are reported during startup. Onboard Devices Integrated NIC (On default) Enables or disables the integrated NIC controller. Settings are On, Off, On w/RPL, or On w/ PXE. When the On w/ PXE or the On w/RPL setting is active, if a boot routine is not available from the network server, the computer attempts to boot from the next device in the boot sequence list. Integrated Audio (On default) Enables (On) or disables (Off) the onboard audio controller. You can also select Auto to use the add-in Audio controller. 1394 Controller Enables (On) or disables (Off) a 1394 controller.

Enables or disables the internal USB

controller. No Boot enables the controller but disables the ability to boot from a USB device. NOTE: Operating systems with USB support will recognize USB floppy drives regardless of the No Boot setting. Front USB Ports (On default) Enables or disables the front USB ports. LPT Port Mode (PS/2 default) Determines the mode of operation of the internal parallel port. Off disables the port. AT configures the port for AT compatibility. PS/2 configures the port for PS/2 compatibility. EPP configures the port for the EPP bidirectional protocol. ECP configures the port for the ECP bidirectional protocol. NOTE: If you set the LPT Port Mode to ECP, the LPT Port DMA appears in the option menu. LPT Port Address Determines the address that the built-in parallel port uses. Serial Port #1 (Auto default) Determines how the serial port operates. Off disables the port. Auto, the default setting, automatically configures a connector to a particular designation (COM1 or COM3). Serial Port #2 (Auto default) Determines how the serial port operates. Off disables the port. Auto, the default setting, automatically configures a connector to a particular designation (COM2 or COM4). PS/2 Mouse Port (On default) Enables or disables the integrated legacy PS/2-compatible mouse controller.

This field allows the user to specify the order in which the

system assigns the primary video controller when two or more controllers are available in the system. This selection is necessary only if there are two or more video controllers present. Option 1 • PCI/PCI-X Slots • PCIe Slot2 • PCIe Slot4 Option 2 • PCIe Slot4 • PCIe Slot2 • PCI/PCI-X Slots The factory default setting is Option 1 Performance SpeedStep (Off default) Enables Intel® SpeedStep® for all supported processors in the computer. This setting changes the processor power consumption and frequency. NOTE: This option may not be available on your computer. VT for Direct I/O (Off default) Specifies whether a virtual monitor (VMM) can use additional hardware capabilities provided by Intel Virtualization Technology for direct I/O. Virtualization (Off default) Specifies whether a virtual machine monitor (VMM) can utilize the additional hardware capabilities provided by Intel Virtualization technology. Limit CPUID Value (Off default) Limits the max value the processor standard CPUID function will support. Some operating systems won’t complete installation when the max CPUID function supported is greater than 3.

Optimizes the drive’s performance and acoustic levels.

• Bypass - do nothing (needed for older drives) • Quiet - slower, but quieter • Suggested - allows the drive manufacturer to select mode • Performance - faster, but noisier. Snoop Filter Enabling the snoop filter typically improves performance by reducing snoop traffic on the frontside bus in dual processor configurations. ACL Prefetch When enabled, the Adjacent Cache Line Prefetcher fetches both cache lines that comprise a cache line pair when it determines required data is not currently in its cache. When disabled, the processor will only fetch the cache line required by the processor. HW Prefetch Fetches an extra line of data into L2 from external memory. FSB Optimization Allows users to turn on/off optimization for high- bandwidth, Front-Side bus applications. Security Unlock Setup Locked default) When an administrator password is being used, allows the user access to modify system setup settings. Enter the administrator password at the prompt to unlock system setup. If the correct password is not entered here, the user can view but not modify system setup fields. Admin Password (Not Set default) Displays the current status of your system setup program’s password security feature and allows you to verify and assign a new admin password. System Password (Not Set default) Displays the current status of the system's password security feature and allows a new system password to be assigned and verified.

Determines the interaction between the System password and

the Admin password. Locked prevents a user without a valid Admin password from being able to modify the System password. Unlocked allows a user with a valid System password to modify the system password. Chassis Intrusion (On-Silent default) When enabled, this option alerts the user, during the next computer start-up, that the computer cover has been opened. The settings are On, On-Silent (default setting), and Off. Intrusion Alert Acknowledges and clears a chassis intrusion alert. TPM Security (Off default) Enables or disables the Trusted Platform Module security device. Execute Disable (On default) Enables or disables Execute Disable memory protection technology. Computrace® Activates or disables the BIOS module interface of the optional Computrace service from Absolute Software. Power Management AC Recovery (Off default) Determines how the system responds when AC power is re- applied after a power loss. Off commands the system to stay off when the power is re-applied. You must press the front- panel power button before the system turns on. On commands the system to turn on when the power is re- applied. Last commands the system to return to the last power state the system was in just before it was turned off. Auto Power On (Off default) Sets the computer to automatically turn on. Off disables this feature. Everyday turns the computer on every day at the time set in Auto Power Time. Weekdays turns the computer on every day from Monday through Friday at the time set in Auto Power Time. NOTE: This feature does not work if you turn off your computer using a power strip or surge protector.

Sets time to automatically turn on the computer.

Time is kept in the standard 12-hour format (hours:minutes). Change the startup time by pressing the right- or left-arrow key to increase or decrease the numbers, or type numbers in both the date and time fields. Low Power Mode (Off default) When Low Power Mode is selected, remote wakeup events will no longer power up the computer from Hibernate or Off via the onboard network controller. Remote Wakeup (Off default) This option allows the system to power up when a Network Interface Controller (NIC) or Remote Wakeup-capable modem receives a wake up signal. On is the default setting. On w/ Boot to NIC will allow the computer to attempt to boot from a network prior to using the boot sequence. NOTE: Normally, the system can be powered up remotely from suspend mode, hibernate mode, or when powered off. When Low Power Mode (in the Power Management menu) is enabled, the system can only be powered up remotely from Suspend. Suspend Mode Sets the computer’s suspend mode. The options are S1, a suspend state in which the computer is running in a low- power mode, and S3, a suspend state in which the power is reduced or turned off for many components, however, system memory remains active. Maintenance Service Tag Displays the service tag for your computer. ASF Mode Controls ASF management. • On = Full ASF 2.0 functionality (RMCP) • Alert Only - send ASF messages on event or error • Off - all ASF functionality disabled SERR Message (On default) Some graphics cards require that the SERR message be disabled.

Restores system setup options to their factory defaults.

Event Log Allows you to view the Event Log. Entries are marked R for Read and U for Unread. Mark All Entries Read puts an R to the left of all the entries. Clear Log clears the Event Log. POST Behavior Fast Boot (On default) When enabled, this feature reduces computer startup time by bypassing some compatibility steps. Off does not skip any steps during computer startup. On starts the system more quickly. Numlock Key (On default) Determines the functionality of the numeric keys on the right side of your keyboard. Off commands the right keypad keys to function as arrows. On commands the right keypad keys to function as numbers. OS Install (Off default) Determines the maximum amount of system memory available to the operating system. When set to Off, all system memory is available to the operating system. When set to On, the maximum amount of memory available to the operating system is 256 MB. NOTE: Some operating systems will not complete installation with more than 2 GB of system memory. POST Hotkeys Determines whether the sign-on screen displays a message stating the keystroke sequence that is required to enter the Setup program or the Quickboot feature. Setup & Boot Menu displays both messages (F2=Setup and F12=Boot Menu). Setup displays the setup message only (F2=Setup). Boot Menu displays the Quickboot message only (F12=Boot Menu). None displays no message. Keyboard Errors When set to Report (enabled) and an error is detected during POST, the BIOS will display the error message and prompt you to press to continue or press to enter the system setup program. When set to Do Not Report (disabled) and an error is detected during POST, the BIOS will display the error message and continue booting the system.

This feature allows you to change the boot sequence for devices.

Option Settings • Onboard or USB Floppy Drive — The computer attempts to boot from the floppy drive. If the floppy disk in the drive is not bootable, if no floppy disk is in the drive, or if there is no floppy drive installed in the computer, the computer generates an error message. • Hard Drive (listed by serial number when in AHCI mode) — The computer attempts to boot from the selected hard drive. NOTE: In AHCI mode, all bootable hard drives are listed, not just the boot drive. • Onboard or USB CD-ROM Drive — The computer attempts to boot from the CD-ROM drive. If no CD is in the drive, or if the CD has no operating system, the computer generates an error message. • USB Device — Insert the memory device into a USB port and restart the computer. When F12 = Boot Menu appears in the upper-right corner of the screen, press . The BIOS detects the device and adds the USB option to the boot menu. NOTE: To boot to a USB device, the device must be bootable. To make sure that your device is bootable, check the device documentation. Selecting the Boot Device for the Current Boot You can use this feature, for example, to restart your computer to a USB device such as a floppy drive, memory key, or CD-RW drive. NOTE: If you are booting to a USB floppy drive, you must first set the Diskette Drive to USB in system setup (see "System Setup Options" on page 75). 1 If you are booting to a USB device, connect the USB device to a USB connector (see "About Your Computer" on page 21). 2 Turn on (or restart) your computer. 3 When F2 = Setup, F12 = Boot Menu appears in the upper-right corner of the screen, press . If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop. Then shut down your computer and try again.

A menu appears.

4 Use the up- and down-arrow keys to navigate to Boot Device Menu, then press to select the option. 5 The Boot Device Menu appears, listing all available boot devices. 6 Use the up- and down-arrow keys to navigate to the device (that is to be used for the current boot only). 7 Press to select the device. For example, if you are booting to a USB memory key, highlight USB Device and press . NOTE: To boot to a USB device, the device must be bootable. To make sure your device is bootable, check the device documentation. Changing Boot Sequence for Future Boots 1 Enter the system setup program (see "System Setup" on page 75). 2 Use the arrow keys to highlight the Boot Sequence menu option and press to access the menu. NOTE: Write down your current boot sequence in case you want to restore it. 3 Press the up- and down-arrow keys to move through the list of devices. 4 Press the spacebar to enable or disable a device. 5 Press and to move a selected device up or down the list. Booting to a USB Device NOTE: To boot to a USB device, the device must be bootable. To ensure that your device is bootable, check the device documentation. Memory Key 1 Insert the memory key into a USB port and restart the computer. 2 When F12 = Boot Menu appears in the upper-right corner of the screen, press . The BIOS detects the device and adds the USB device option to the boot menu. 3 See "Selecting the Boot Device for the Current Boot" on page 84.

In system setup, set the Diskette Drive option to USB.

2 Save your changes and exit system setup. 3 Connect the USB floppy drive, insert bootable media, and re-boot the system. 4 See "Selecting the Boot Device for the Current Boot" on page 84.

Clearing Forgotten Passwords

87 7 Clearing Forgotten Passwords CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: This process erases both the system and the administrator passwords. 1 Follow the procedures in "Before You Begin" on page 139. 2 Remove the computer cover (see "Removing the Computer Cover" on page 141). Jumper Setting Description PSWD Password features are enabled (default setting). Password features are disabled. RTCRST The real-time clock has not been reset (default setting). The real-time clock is being reset. jumpered unjumpered

Clearing Forgotten Passwords

3 Locate the 2-pin password jumper (PSWD) on the system board, and remove the jumper plug; set the plug aside. For help locating the jumper, see "System Board Components" on page 27. NOTE: When you receive your computer, the password jumper plug is on the password jumper. 4 Replace the computer cover (see "Replacing the Computer Cover" on page 145). 5 Connect your computer and monitor to electrical outlets, and turn them on. 6 After the Microsoft® Windows® desktop appears on your computer, shut down your computer (see "Turning Off Your Computer" on page 139). 7 Turn off the monitor and disconnect it from the electrical outlet. 8 Disconnect the computer power cable from the electrical outlet, and press the power button to ground the system board. 9 Remove the computer cover (see "Removing the Computer Cover" on page 141). 10 Locate the 2-pin password jumper on the system board and attach the jumper plug to its pins to re-enable the password feature. For more information see "System Board Components" on page 27. 11 Replace the computer cover (see "Replacing the Computer Cover" on page 145). NOTICE: To connect a network cable, first plug the cable into the network port or device and then plug it into the computer. 12 Connect your computer and devices to electrical outlets, and turn them on. NOTE: This procedure enables the password feature. When you enter the system setup program (see "System Setup" on page 75), both system and administrator password options appear as Not Set—meaning that the password feature is enabled but no password is assigned. 13 Assign a new system and/or setup password. See "Passwords" on page 64.

Clearing Forgotten Passwords

89 Clearing CMOS Settings CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. 1 Follow the procedures in "Before You Begin" on page 139. 2 Remove the computer cover (see "Removing the Computer Cover" on page 141). 3 Reset the current CMOS settings: a Locate the password and CMOS jumpers (RTCRST) on the system board (see "System Board Components" on page 27. b Remove the password jumper plug from its pins. c Place the password jumper plug on the RTCRST pins and wait approximately 5 seconds. d Remove the jumper plug from the RTCRST pins and place it back upon the password pins. 4 Replace the computer cover (see "Replacing the Computer Cover" on page 145). NOTICE: To connect a network cable, first plug the cable into the network port or device and then plug it into the computer. 5 Connect your computer and devices to electrical outlets, and turn them on. Flashing the BIOS The BIOS may require flashing when an update is available or when replacing the system board. 1 Turn on the computer. 2 Locate the BIOS update file for your computer at the Dell Support website at support.dell.com. 3 Click Download Now to download the file. 4 If the Export Compliance Disclaimer window appears, click Yes, I Accept this Agreement. The File Download window appears.

Clearing Forgotten Passwords

5 Click Save this program to disk, and then click OK. The Save In window appears. 6 Click the down arrow to view the Save In menu, select Desktop, and then click Save. The file downloads to your desktop. 7 Click Close when the Download Complete window appears. The file icon appears on your desktop and is titled the same as the downloaded BIOS update file. 8 Double-click the file icon on the desktop and follow the on-screen instructions.

Cleaning Your Computer

91 8 Cleaning Your Computer CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. Computer, Keyboard, and Monitor CAUTION: Before you clean your computer, disconnect the computer from the electrical outlet. Clean your computer with a soft cloth dampened with water. Do not use liquid or aerosol cleaners, which may contain flammable substances. • Use a can of compressed air to remove dust from between the keys on the keyboard. Floppy Drive NOTICE: Do not attempt to clean drive heads with a swab. You might accidentally misalign the heads which prevents the drive from operating. Clean your floppy drive using a commercially available cleaning kit. These kits contain pretreated floppy disks to remove contaminants that accumulate during normal operation. CDs and DVDs NOTICE: Always use compressed air to clean the lens in the optical drive, and follow the instructions that come with the compressed-air product. Never touch the lens in the drive. If you notice problems, such as skipping, with the playback quality of your CDs or DVDs, try cleaning the disks. 1 Hold the disk by its outer edge. You can also touch the inside edge of the center hole. NOTICE: To avoid damaging the surface, do not wipe in a circular motion around the disk.

Cleaning Your Computer

2 With a soft, lint-free cloth, gently wipe the bottom of the disk (the unlabeled side) in a straight line from the center to the outer edge of the disk. For stubborn dirt, try using water or a diluted solution of water and mild soap. You can also purchase commercial products that clean disks and provide some protection from dust, fingerprints, and scratches. Cleaning products for CDs are also safe to use on DVDs.

Follow these tips when you troubleshoot your computer:

• If you added or removed a part before the problem started, review the installation procedures and ensure that the part is correctly installed. • If a peripheral device does not work, ensure that the device is properly connected. • If an error message appears on the screen, write down the exact message. This message may help support personnel diagnose and fix the problem(s). • If an error message occurs in a program, see the program’s documentation. NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell™ computer to the Windows Classic view. Battery Problems CAUTION: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the manufacturer's instructions. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. REPLACE THE BATTERY — If you have to repeatedly reset time and date information after turning on the computer, or if an incorrect time or date displays during start-up, replace the battery. If the battery still does not work properly, contact Dell (see "Contacting Dell" on page 287). Drive Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

ENSURE THAT MICROSOFT® WINDOWS® RECOGNIZES THE DRIVE —

Windows XP: • Click Start and click My Computer. Windows Vista™: • Click the Windows Vista Start button and click Computer. If the drive is not listed, perform a full scan with your antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive. TEST THE DRIVE — • Insert another disc to eliminate the possibility that the original drive is defective. • Insert a bootable floppy disk and restart the computer. CLEAN THE DRIVE OR DISK — See "Cleaning Your Computer" on page 91. CHECK THE CABLE CONNECTIONS RUN THE HARDWARE TROUBLESHOOTER — See "Troubleshooting Software and Hardware Problems in the Microsoft® Windows® XP and Microsoft Windows Vista™ Operating Systems" on page 131. RUN THE DELL DIAGNOSTICS — See "Dell Diagnostics" on page 123. Optical drive problems NOTE: High-speed optical drive vibration is normal and may cause noise, which does not indicate a defect in the drive or the media. NOTE: Because of different regions worldwide and different disc formats, not all DVD titles work in all DVD drives. ADJUST THE WINDOWS VOLUME CONTROL — • Click the speaker icon in the lower-right corner of your screen. • Ensure that the volume is turned up by clicking the slidebar and dragging it up. • Ensure that the sound is not muted by clicking any boxes that are checked. Problems writing to an optical drive CLOSE OTHER PROGRAMS — The optical drive must receive a steady stream of data during the writing process. If the stream is interrupted, an error occurs. Try closing all programs before you write to the optical. TURN OFF STANDBY MODE IN WINDOWS BEFORE WRITING TO A DISK — See "Power Management" on page 37 or search for the keyword standby in Windows Help

and Support for information on power management modes.

Hard drive problems RUN CHECK DISK — Windows XP: 1 Click Start and click My Computer. 2 Right-click Local Disk C:. 3 Click Properties→ Tools→ Check Now. 4 Click Scan for and attempt recovery of bad sectors and click Start. Windows Vista: 1 Click Start and click Computer. 2 Right-click Local Disk C:. 3 Click Properties→ Tools→ Check Now. The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue the desired action. 4 Follow the instructions on the screen. E-Mail and Internet Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CHECK THE MICROSOFT OUTLOOK® EXPRESS SECURITY SETTINGS — If you cannot open your e-mail attachments: 1 In Outlook Express, click Tools→ Options→ Security. 2 Click Do not allow attachments to remove the checkmark, as needed. CHECK THE TELEPHONE LINE CONNECTION CHECK THE TELEPHONE JACK CONNECT THE MODEM DIRECTLY TO THE TELEPHONE WALL JACK USE A DIFFERENT TELEPHONE LINE — • Verify that the telephone line is connected to the jack on the modem (the jack has either a green label or a connector-shaped icon next to it). • Ensure that you hear a click when you insert the telephone line connector into the modem. • Disconnect the telephone line from the modem and connect it to a telephone, then listen for a dial tone.

• If you have other telephone devices sharing the line, such as an answering machine,

fax machine, surge protector, or line splitter, bypass them and use the telephone to connect the modem directly to the telephone wall jack. If you are using a line that is 3 meters (10 feet) or more in length, try a shorter one. Keyboard Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CHECK THE KEYBOARD CABLE — • Ensure that the keyboard cable is firmly connected to the computer. • Shut down the computer, reconnect the keyboard cable as shown on the setup diagram for your computer, and then restart the computer. • Ensure that the cable is not damaged or frayed and check cable connectors for bent or broken pins. Straighten any bent pins. • Remove any keyboard extension cables and connect the keyboard directly to the computer. TEST THE KEYBOARD — Connect a properly working keyboard to the computer, then try using the keyboard. RUN THE HARDWARE TROUBLESHOOTER — See "Troubleshooting Software and Hardware Problems in the Microsoft® Windows® XP and Microsoft Windows Vista™ Operating Systems" on page 131. Lockups and Software Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. The computer does not start up CHECK THE DIAGNOSTIC LIGHTS — See "Diagnostic Lights" on page 105. ENSURE THAT THE POWER CABLE IS FIRMLY CONNECTED TO THE COMPUTER AND TO THE ELECTRICAL OUTLET The computer stops responding NOTICE: You may lose data if you are unable to perform an operating system shutdown. TURN THE COMPUTER OFF — If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to

10 seconds (until the computer turns off), and then restart your computer.

A program stops responding END THE PROGRAM — 1 Press simultaneously to access the Task Manager. 2 Click the Applications tab. 3 Click to select the program that is no longer responding. 4 Click End Task. A program crashes repeatedly NOTE: Most software includes installation instructions in its documentation or on a floppy disk, CD, or DVD. CHECK THE SOFTWARE DOCUMENTATION — If necessary, uninstall and then reinstall the program. A program is designed for an earlier Windows operating system RUN THE PROGRAM COMPATIBILITY WIZARD — Windows XP: The Program Compatibility Wizard configures a program so that it runs in an environment similar to non-XP operating system environments. 1 Click Start→ All Programs→ Accessories→ Program Compatibility Wizard→ Next. 2 Follow the instructions on the screen. Windows Vista: The Program Compatibility Wizard configures a program so that it runs in an environment similar to non-Windows Vista operating system environments. 1 Click Start → Control Panel→ Programs→ Use an older program with this version of Windows. 2 In the welcome screen, click Next. 3 Follow the instructions on the screen. A solid blue screen appears TURN THE COMPUTER OFF — If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds (until the computer turns off), and then restart your computer.

Other software problems

CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION — • Ensure that the program is compatible with the operating system installed on your computer. • Ensure that your computer meets the minimum hardware requirements needed to run the software. See the software documentation for information. • Ensure that the program is installed and configured properly. • Verify that the device drivers do not conflict with the program. • If necessary, uninstall and then reinstall the program. BACK UP YOUR FILES IMMEDIATELY USE A VIRUS-SCANNING PROGRAM TO CHECK THE HARD DRIVE, FLOPPY DISKS, CDS, OR DVDS SAVE AND CLOSE ANY OPEN FILES OR PROGRAMS AND SHUT DOWN YOUR COMPUTER THROUGH THE START MENU Memory Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. IF YOU RECEIVE AN INSUFFICIENT MEMORY MESSAGE — • Save and close any open files and exit any open programs you are not using to see if that resolves the problem. • See the software documentation for minimum memory requirements. If necessary, install additional memory (see "Memory Installation" on page 173). • Reseat the memory modules (see "Memory" on page 172) to ensure that your computer is successfully communicating with the memory. • Run the Dell Diagnostics (see "Dell Diagnostics" on page 123). IF YOU EXPERIENCE OTHER MEMORY PROBLEMS — • Reseat the memory modules (see "Memory" on page 172) to ensure that your computer is successfully communicating with the memory. • Ensure that you are following the memory installation guidelines (see "Memory Installation" on page 173). • Ensure that the memory you are using is supported by your computer. For more information about the type of memory supported by your computer, see "Memory" on page 172.

• Run the Dell Diagnostics (see "Dell Diagnostics" on page 123).

Mouse Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CHECK THE MOUSE CABLE — • Ensure that the cable is not damaged or frayed and check cable connectors for bent or broken pins. Straighten any bent pins. • Remove any mouse extension cables, and connect the mouse directly to the computer. • Verify that the mouse cable is connected as shown on the setup diagram for your computer. RESTART THE COMPUTER — 1 Simultaneously press to display the Start menu. 2 Press , press the up- and down-arrow keys to highlight Shut down or Turn Off, and then press . 3 After the computer turns off, reconnect the mouse cable as shown on the setup diagram. 4 Turn on the computer. TEST THE MOUSE — Connect a properly working mouse to the computer, then try using the mouse. CHECK THE MOUSE SETTINGS — Windows XP: 1 Click Start→ Control Panel→ Mouse. 2 Adjust the settings as needed. Windows Vista: 1 Click Start → Control Panel→ Hardware and Sound→ Mouse. 2 Adjust the settings as needed. REINSTALL THE MOUSE DRIVER — See "Drivers" on page 1295. RUN THE HARDWARE TROUBLESHOOTER — See "Troubleshooting Software and Hardware Problems in the Microsoft® Windows® XP and Microsoft Windows Vista™ Operating Systems" on page 131. Network Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

CHECK THE NETWORK CABLE CONNECTOR — Ensure that the network cable is firmly

inserted into the network connector on the back of the computer and the network jack. CHECK THE NETWORK LIGHTS ON THE BACK OF THE COMPUTER — If the link integrity light is off (see "Controls and Lights" on page 32), no network communication is occurring. Replace the network cable. RESTART THE COMPUTER AND LOG ON TO THE NETWORK AGAIN CHECK YOUR NETWORK SETTINGS — Contact your network administrator or the person who set up your network to verify that your network settings are correct and that the network is functioning. RUN THE HARDWARE TROUBLESHOOTER — See "Troubleshooting Software and Hardware Problems in the Microsoft® Windows® XP and Microsoft Windows Vista™ Operating Systems" on page 131. Power Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. IF THE POWER LIGHT IS GREEN AND THE COMPUTER IS NOT RESPONDING — See "Diagnostic Lights" on page 105. IF THE POWER LIGHT IS BLINKING GREEN — The computer is in standby mode. Press a key on the keyboard, move the mouse, or press the power button to resume normal operation. IF THE POWER LIGHT IS OFF — The computer is either turned off or is not receiving power. • Reseat the power cable in the power connector on the back of the computer and the electrical outlet. • Bypass power strips, power extension cables, and other power protection devices to verify that the computer turns on properly. • Ensure that any power strips being used are plugged into an electrical outlet and are turned on. • Ensure that the electrical outlet is working by testing it with another device, such as a lamp. • Ensure that the main power cable and front panel cable are securely connected to the system board (see "System Board Components" on page 27). IF THE POWER LIGHT IS BLINKING AMBER — The computer is receiving electrical power, but an internal power problem may exist.

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