Archos 10 Faq
Read Online
Read the Archos 10 Faq online using the built-in PDF viewer.
Text of the manual
About ARCHOS 10 Netbook
General
How can I get the best battery life for my A10? Is it best to keep it
connected to the charger as often as possible or should I allow it to
discharge naturally once it is completely charged?
The best way to keep the battery life is
to
disconnect
the
charger
once
the
ARCHOS 10 is fully charged. Out of the
box, it is best to do at least three full
charge/discharge
cycles.
Avoid
using
the ARCHOS 10 as a desktop computer,
meaning, connected with the charger all
the time.
When I try to watch a movie, Windows Media Player ask me to go on a
webpage to download software components. What is it about ? Do I
have to do it?
Yes. Microsoft Windows Media Player
needs
a
secrity
update
to
play
protected
files.
You
can
install
this
component by clicking on this link to
Microsoft's
security
compenents
web
page.
Why does my hard drive show less than 160GB when I look at its
properties?
Part of the space on the hard drive is
used
for
the
hidden
restoration
partition. That is, in the case that you
need
to
restore
your
ARCHOS
completely to its original factory state,
the
ARCHOS
will
use
this
hidden
partition
(which
cannot
be
used
otherwise) to restore your device.
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How can I install a printer on the ARCHOS 10?
When you purchase a printer, it usually
comes
with
an
installation
CD.
The
installation software for your printer is
also downloadable from the web site of
the printer manufacturer. Alternatively,
you can purchase a standard external
USB CD-ROM reader which you can then
plug into the ARCHOS and install the
printer software from the CD.
I think the computer has a virus. What should I do?
One of the advantages of the ARCHOS
is
that
it
comes
with
the
anti-virus
software Bit Defender. Close all other
programs and run Bit Defender. You will
need the installation code that came on
a card in the box. Read the instructions
carefully once it starts running in order
to get the best results.
Can I upgrade the RAM memory of my ARCHOS?
No, this will void the warranty.
Where is the User Manual? How can I read it?
The
ARCHOS
10
user
manual
is
available as an electronic file in PDF
format which is found on the desktop.
You
will
need
the
Adobe
Reader
program
to
view
it.
You
can
go
to
www.adobe.com
to
download
this
program or you can double click on the
User Manual icon and select to use the
web service (you must have an Internet
connection) to find the Adobe Reader
program.
Can I change the internal Hard Drive of my ARCHOS 10?
No, this will void the warranty.
I got a CD with the ARCHOS 10. What is it for? How can I use it?
It contains drivers or special software
for your PC. Usually, you will not need
this
since
your
computer
is
pre-
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advanced users to re-install the original
drivers
if
they
have
attempted
to
replace them with other ones. You'll
need a standard external USB CD-ROM
reader to use the CD.
Blue icons appear on certain keys of the keyboard. What are they for?
These are special keys that give you
quick and easy access to several useful
functions of the ARCHOS. Hold down the
blue Fn key on the bottom left and then,
without letting off, press on the desired
blue
special
function.
Check
the
full
manual for more information.
Briefly, the functions are as follows.
F1 Enter Suspend Mode
F2 Unused on the ARCHOS 10
F3 Turn on/off the WiFi. Helpful to save
battery energy.
F4
Switch
display
to
an
external
monitor.
F5/F6 increase/decrease the volume
F7/F8
increase/decrease
the
screen
brightness
F9
Enable/disable
the
touchpad
(for
example if using a mouse)
F10 Mute the volume
F11 Enter silent mode
F12 Enable/disable the web camera
Included Software
I’m having problems using Skype, where can I get help?
See the complete help section at the
Skype website.
Where can I get help for using XnView?
Press the F1 ‘Help’ key while running
the program or see the help section at
the XnView website.
How can I create a Skype account?
Click on the ‘Skype’ link on the desktop,
where you will be directed to a web
page to download the ‘Skype’ program.
Your ARCHOS will need to be connected
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to the Internet either by WiFi or a wired
Ethernet
connection.
Once
it
is
installed,
read
the
on-screen
instructions
carefully
to
create
an
account.
I cannot set the different options of the parental code. It asks me for a
password. What is it?
The default password is “Admin”. If you
have changed it to a personal password
and have forgotten it, check the FAQ of
the
Parental
Filter
web
site
www.parentalfilter.com.
Where do I find Microsoft Word and Excel?
These are programs from Microsoft that
are
not
automatically
included
with
Windows XP. They must be purchased.
The ARCHOS 10 does have a freely
available
suite
of
programs
called
Symphony from IBM that can read the
Microsoft files as well as save in the
same format so that people using the
Microsoft Office suite can open and edit
your
documents
as
well.
Symphony
Documents
is
the
equivalent
of
Microsoft
Word,
Symphony
Spreadsheets is the equivalent of Excel,
and Symphony Present is equivalent to
Power Point.
I try to run the program IBM Lotus Symphony or Vtuner but it keeps
trying to connect to the Internet instead. How do I run these programs?
These programs must be downloaded
so that you get the very latest version.
Your ARCHOS will need to be connected
to the Internet either by WiFi or a wired
Ethernet connection.
I tried installing the Parental Filter software but it asks for a code.
Where do I get it?
A code is given on a card in the box.
Carefully enter this code.
When using the vTuner program, I can’t find my favorite radio station.
What can I do?
Many broadcast FM radio stations also
broadcast over the Internet but some
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do not. This may be your case. In the
near future, if you find a web radio
station that is not listed in the vTuner
program, you can go to an ARCHOS web
page and submit it for inclusion.
I cannot configure the webcam for Skype (or another program), it says
there is no webcam.
The webcam must be activated from
the keyboard function keys. Hold down
the blue Fn key on the bottom left and
then, without letting off, press the F12
key. A green light next to the webcam
will turn on indicating that it has been
activated
and
is
ready
to
use.
Now
continue installing the Skype software.
How can I edit the photos that I have copied to the ARCHOS so that I
can add effects or take out the red from people’s eyes?
Start
the
graphics
program
called
XnView and then open up the photo
from that program. In it you have many
options for fixing your photos, including
cropping and red-eye removal.
I tried installing BitDefender antivirus but it asks for a code. Where do I
get it?
A code is given on a card in the box.
Carefully enter this code.
Troubleshooting
When I turn on the ARCHOS, Windows is always giving me a message
“Wireless network connection is not connected – Wireless network
unavailable”.
This is normal. To save energy, the
ARCHOS always starts up with the WiFi
set to off. You must manually use the Fn-
F3 keys if you want to activate the WiFi
connection.
I cannot connect to the Internet over WiFi, what’s wrong?
Make sure that your WiFi is activated.
This can be turned on and off with the
blue function key pressed down and
then the F3 key. The blue WiFi indicator
just
below
the
touch-pad
will
light
indicating that it has been turned on.
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My WiFi router/modem is on and working, but it does not show up in the
list of wireless networks. What’s wrong?
It could be that the WiFi modem/router
is
hiding
its
SSID.
This
is
done
for
security purposes sometimes. You can
either
change
this
on
the
WiFi
modem/router (see its instructions) so
that it broadcasts its SSID (and then
you’ll see it in the list on your ARCHOS
10) or you can go into the advanced
settings
of
the
Wireless
Network
Connection
screen
to
the
Wireless
Networks
tab
and
‘add’
a
new
connection. You will need to know the
SSID name and its other connection
parameters.
My WiFi indicator is on (lighted blue icon below the touch-pad) but I still
cannot connect to my WiFi hot spot.
Right
click
on
the
wireless
icon
the
system tray (bottom right of screen in
Windows) to view the Wireless Network
Connection
window.
Click
on
refresh
network list. Choose to connect to one
of the listed WiFi spots. Make sure you
carefully enter the security password
(WEP,
WPA,
WPA2)
requested.
This
password
has
been
set
up
by
the
person
who
set
up
the
WiFi
router/modem. Your WiFi router/modem
may need to be “paired” by pressing a
special pairing button on the modem or
router. Check your WiFi or Modem’s
instructions.
I am having problems with my Ubuntu version of the ARCHOS 10.
Please use the ARCHOS e-mail webform
in
the
ARCHOS
account
that
you
created
when
you
registered
your
device.
I tried to install another operating system and it wiped out the entire
hard drive. I do not have the recovery partition any more. When I press
F9 at boot, it says "no recovery found." How can I get it back?
Trying to install an operating system
other
than
Windows
XP
installed
by
Archos deletes all data on the device
including the backup partition needed
for an F9 recovery. The loss of data and
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device, there is a license number sticker
from Microsoft that is attributed to your
ARCHOS 10. Using an official Microsoft
Windows XP Home Edition CD, you can
connect a USB CD or DVD drive to
ARCHOS
10
and
install
Windows
XP
using the license number on the sticker.
There is a message "Missing operating system" when I start it up.
What’s wrong?
Verify that there is nothing connected
to the USB ports of the ARCHOS 10. It
may
be
trying
to
boot
up
from
an
external hard drive or USB stick.
When I press the power button, the ARCHOS 10 does not start up.
You must hold it down until you see the
blue
‘on’
light
turn
on
below
the
touchpad. If it still does not start, plug it
into a wall outlet using the included
transformer and allow it to charge for at
least a half hour before trying to start it
up.
I have downloaded some videos from the Internet but the ARCHOS
cannot play them. What can I do?
The best thing to do is to update your
Windows Media Player to version 11. Go
to
the
download
area
at
Microsoft’s
website
www.microsoft.com
to
download the latest free version. If this
does not solve your problem, you may
need
to
download
special
Codecs
(COmpression/DECompression)
which
will allow you to play different formats
of
videos.
The
freely
downloadable
codec from DivX (www.divx.com) will
allow you to play videos that are coded
in this format. Make sure you have also
downloaded
and
installed
the
latest
Flash™
plug-in
from
Adobe
systems
(www.adobe.com).
The media card I put into the card reader is not recognized. I cannot see
it.
Due to the large number of different
cards from different manufacturers, it
can happen that not every card will be
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readable. If you have a number of cards
that are not readable in the ARCHOS
but are readable in other computers,
contact ARCHOS technical Support.
I cannot find the web camera in “My Computer” anymore or the
program I am running says there is no web cam. How can I get it to
work?
To
activate
and
deactivate
the
web
camera press and hold the blue Fn key
and then press F12.
The ARCHOS 10 is frozen or stuck. I cannot use the mouse or keys. What
can I do?
If
the
Windows
operating
system
freezes,
you
can
either
restart
the
machine or stop the program that is
causing it to freeze. Press the keys
CTRL, ALT, and DEL all at the same time
which
will
make
the
task
manager
appear. You can select the Applications
tab and choose to end the program that
is not responding. Or you can choose
the menu item “Shutdown”. If the Task
Manager does not appear when you
press CTRL-ALT-DEL, then shut off the
ARCHOS 10 by holding down on the
power button until the ARCHOS shuts
off.
Windows does not start properly or starts incorrectly. Can I reset the
computer to how it was when I first bought it?
Yes,
you
can!
This
Recovery
option
however is a last resort as this will
erase all the files you have saved on
your ARCHOS. If Windows does not start
correctly, you can start it in ‘safe mode’
by pressing the F8 key when starting
up.
This
reduced
functionality
mode
may allow you to fix your problem in
Windows
without
having
to
do
a
complete
system
Recovery.
To
completely recover the system, which
brings your ARCHOS 10 back to the
factory condition (all your personal files
erased),
press
and
hold
the
F9
key
when starting up the ARCHOS 10 and
follow the on-screen instructions.
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Unique solution ID: #1284
Author: Admin FAQ
Last update: 2015-05-05 15:54
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