Andatech SOBERLIVE FR Operation & User’s Manual

Facial Recognition Breathalyser User Manual Version 2. Updated September 2020.

The Soberlive FR is a state-of-the-art breathalyser with built-in facial recognition system, which allows workplaces to track test results associated with individual employees, clients and visitors. The advanced facial recognition system identifies individuals instantly and records BAC test results directly associated with individual employees, providing ease in usability and recording. With a 30 second turnaround time, the Soberlive FR can help expedite the morning queue in construction sites, and other industries where alcohol breath measurement is a must. The Soberlive FR is a safe, reliable, and easy choice for companies and workplace safety organisations nation-wide. We hope you enjoy owning your Andatech​®​ Soberlive FR breathalyser. If you have any questions regarding the unit or want to speak with us further, please visit andatech.com.au or call 1300 800 200 (between 9am and 5.30pm Monday to Friday). CONTENTS DEVICE FEATURES 4 LCD SCREEN 5 SPECIFICATIONS 6 DEVICE INSTALLATION 7 GUIDELINES 7 WALL-MOUNTING THE DEVICE 7 ANDALINK 8 SETUP INSTRUCTIONS 8 ANDALINK SYNC 8 FORCE SYNC 8 OPERATING INSTRUCTIONS 9 PRE-TEST CONDITIONS 9 TEST PROCEDURES 9 DEVICE SETTINGS 11 Calibration 11 Network 11 Advanced Setting 12 (a) Blow 12 (b) Test Delay 14 2

16 Language 16 Voice 17 Customize 18 Printer 19 Show alcohol test reading 19 TROUBLESHOOTING / WARNING DISPLAY 20 FACIAL RECOGNITION GUIDELINES 22 FAQs 23 BREATHALYSER DISCLAIMERS 23 MEASUREMENTS & CONDITIONS FOR ALCOHOL TESTING 24 LIABILITY FOR PROPER FUNCTION OR DAMAGE 24 WARRANTY 24 BREATHALYSER CALIBRATION & SERVICE 24 HOW TO REMOVE/REPLACE SENSOR FOR CALIBRATION 25 WARRANTY DETAILS 26 3

1 x Power Cable 1 x RS232 Cable 2 x Straw Adapters 5 x Sampling Cups 2 x Keys (unlock to connect to bracket) 2 x Screws 2 x Wall Plugs 4

0.00 - 0.40% BAC Sensor Replaceable fuel cell sensor Units of Measure BAC: %BAC, g/100mL, ‰, mg/100mL, g/L BrAC: mg/L, ug/100mL, mg/mL, mg%, mcg/L, g/210L Mouthpieces Replaceable sampling cup (passive testing) or straw adaptor (specific testing) Warm up time 30 - 60 seconds Camera 100W pixels Response time 5 seconds Connection Port USB Sample time 4 seconds of continuous blow Network WIFI, 4G (optional), Ethernet Recovery time 30 seconds after a positive test Calibration Unlimited tests, every 6 months Accuracy ±5% at 0 - 0.10% BrAC ±8% at 0.10 - 0.15% BrAC ±10% at >0.15% BrAC Ambient Conditions Operation: -10 to 50°C Storage: -20 to 50°C Humidity: 20% to 95%RH Memory (built-in) 10,000 registered faces, 2,000 test results Power supply AC 100-240V 50-60Hz, DC 12V 3A Andalink memory (cloud storage) 20,000 registered faces, 5,000 test results (upgrade options available) Weight 1488G Display LCD screen Dimensions 20cm x 22cm x 8.8cm Warranty 1 year 6

● Install the device in a location with sufficient lighting ● Do not use the facial recognition feature under a strong light. ● Do not expose the device to the sun for a prolonged period of time. ● Do not use in locations that are subject to high humidity. Excessive humidity may cause damage to the device's components. ● Use our provided power adapter- connecting it to an improper power source may damage your equipment and lead to fire and/or damage. ● Keep the camera clean for optimum photos and facial recognition. WALL-MOUNTING THE DEVICE To mount on the wall, use the appropriate screws (2) and wall anchors (2) for the type of wall material you are mounting the device to. Drill two holes on the wall (depth: 50mm, distance between: 34mm). Put the wall anchors inside the hole, and push the screw inside the wall anchors. Reserve around a 10mm gap from the wall, and fix the device into place, then hang the device. 7

management system. With Andalink, company and OH&S managers can register users and faces, as well as view, download, and manage reports for their employees' alcohol results. SETUP INSTRUCTIONS For instructions on how to set up your Andalink account for your Soberlive FR, please visit andatech.com.au/andalink-manual​ ​and log in with the credentials provided in the letter with your device during purchase. ANDALINK SYNC Test results from the device are synced to Andalink immediately (as long as there is an active internet connection on the device). All other changes from Andalink to the device are synced every 10 minutes. FORCE SYNC To Force Sync the device with Andalink, connect a mouse to the device. Then click and hold the cursor on the version number (displayed on the bottom right of the device screen). The server (cloud) icon will start rotating and display a downward arrow icon to indicate that it is syncing. The Force Sync is complete when the icon stops rotating. The number beside the icon will be updated to show the updated number of registered faces synced from Andalink, and a pop-up message will appear in the Notification Area that the Force Sync is complete. 8

temperature range will limit condensation from a user’s breath to ensure an accurate reading from a user’s breath sample. 2. It is recommended that the user does not consume anything for 20 minutes before the breath test. Following this procedure will eliminate possible misreadings from mouth alcohol and food. 3. The device can be used with either a sampling cup or a straw adapter and regular drinking straws (not provided). Set the alcohol test type to either Quick Test Mode or Standard Test Mode under Advanced Settings (Blow) and install either the sampling cup or straw adapter onto the device before using. a. The sampling cup is recommended for Quick Test Mode. The sampling cup should be cleaned with a non-alcohol disinfectant and wiped dry between each test to prevent cross contamination or alcohol residue from affecting the next reading. b. The straw adaptor is recommended for Standard Test Mode. Users should be provided with individually wrapped regular drinking straws (not provided) to take a test. Each user should use a new straw for each test and dispose of the used straw hygienically after testing. 4. After switching on the device, allow 10 minutes for the device to warm up before using. 9

1. 'Face camera. Keep face inside the frame' Stand in front of the device, face the camera and position face within the Facial Recognition Frame shown on the LCD display. 2. Device will then prompt the user to take an alcohol breath test. Follow the instructions in the Notification Area: 'Please Blow' Quick test mode​ - Blow fast and hard into the sampling cup from a distance of 3-5 cm without touching the sampling cup Standard test mode​ - Insert a drinking straw into the straw adaptor and blow slow and steadily into the straw 'Blowing' (only displays during standard test mode) Continue blowing into the straw 'Blow completed. Please Wait' Stop blowing and wait for the results 3. Device will analyse the results and display them in the Notification Area along with a voice alert (if enabled) as “Pass/Fail” “Name/Visitor” “Alcohol reading” . Note: Pass/Fail alcohol limit is 0.00 by default and cannot be changed. Any result over 0.00 will be a 'Fail'. 4. Results are synced to Andalink immediately after each test (if device is connected to the internet). 5. A new user can take another test by repeating from Step 1. 10

mouse into the device and long press (click + hold) the icon on the bottom left of the screen. Calibration Access is restricted to authorised calibration centres only. Network There are 3 methods of connection: Ethernet, Wifi, and 4G (additional module) Ethernet Plug in ethernet cable to connect to the network automatically. Wifi Select SSID and input password to connect to WIFI network. 4G With the device turned off, insert SIM card into the SIM slot. Then, turn the device on. Click on any method of network connection to activate or deactivate it. Once a network preference has been selected and activated, the corresponding icon will turn blue. 11

(a) Blow Enter the password 978165 ● Disable Alcohol Test - ​Tick this to disable alcohol testing on the device. Untick to enable alcohol testing. ● Quick test mode​ - Tick this for fast testing using a sampling cup. Only a short breath sample is required to get a result. The provided sampling cup is recommended for use with this mode. ● Standard test mode​ - Tick this for more accurate alcohol testing. A longer breath sample is required to get a result. The provided straw adaptor is recommended for use with this mode, and users should be provided with clean, regular drinking straws (not provided) for individual testing. ○ Min.blow time(s) ■ Set the minimum blow time required for sampling (from 3.0s and above). ■ Applicable only for Standard test mode. ● Note: In both Quick and Standard test modes, alcohol test readings will be shown (e.g. 0.02%BAC) unless this setting is disabled under 'Show alcohol test reading' in Settings menu. ● Tail Sampling Read the FAQs section for an explanation of Tail Sampling. ○ Tick to enable taking the test sample only from the last few seconds of the blow. ○ Untick to disable tail sampling. ● Blank Test ○ Tick to enable an air blank test before each new test. The device does this to ensure the mouthpiece and sensor are clear of alcohol from any previous tests that may affect the next reading results. ○ Untick to disable blank test. ● Pass Limit ○ Set the pass limit for the alcohol test result on this device. Any test result above this set limit will be recorded as a “FAIL” in the device and Andalink. ○ Important: Please ensure that the limit is set the same in Andalink (see KB article: Ensure set alcohol / temperature limits are the same in Andalink and device​) 12

○ Tick to enforce all users to wear a mask. If a user is detected as not wearing a mask, device will notify 'PLEASE WEAR A MASK' and sound an alert. Users cannot take a test unless a mask is detected. ■ Note: If Mask Detection is enabled, the setting 'Visitors Allowed' must also be enabled as the device cannot conduct any facial recognition on registered staff wearing masks. ○ Untick to disable mask detection. ● Visitors Allowed ​- ○ Tick this to enable non-registered users (visitors) to use the device. ■ Device will display user ID as 'Visitor'. ■ Andalink will store visitor's picture and test results. User ID will be recorded as 'Guest Mode: User not registered'. ■ Registered users will be able to use the device as normal (user's name will be recorded). ○ Untick this to allow only registered users to use the device. ■ If a non-registered user uses the device when visitors are not allowed, it will display “FAIL” and the visitor cannot take a test on the device. ● Without Recognition ○ Untick this to enable the device's facial recognition feature (default setting). ○ Tick this to disable the device's facial recognition feature under one of the modes below: ■ Controlled Mode​ - Allows an external controller (e.g. external card reader) to control the device. In this case, special software may be used, e.g. to read the card first before the alcohol test, etc. Please contact us for information. ■ Master Mode -​ Disable facial recognition for all users. Registered and non-registered users can use the device but all users will be identified as 'Visitor' on the device or 'Guest' in Andalink test records. ● Turn off calibration alarm ○ Untick this to get notified when the breathalyser sensor is due for calibration. ○ Tick this to disable the notification when the breathalyser sensor is due for calibration. After making changes, click to save the settings. 13

Enter the password 119119 ● Test success delay -​ Enter the time delay (in seconds) required after a successful test before the start of the next facial recognition test. This interval time is especially important when the device is connected to an access gate system to allow enough time for the door to open and close after a test. After making changes, click to save the settings. Device Info Shows the Device Information, including software version number, serial numbers, last and next calibration dates, total numbers of tests, total number of remaining tests and location. 14

Click on to scroll or to search for a record. Click on a record to view details of the test record. Click on to print the test record (compatible printer must be connected) or click to return to view test records. 15

Set the device date and time here. Language Set device language preferences here. Select the preferred language from the drop down menu then click to save. 16

Voice recorded alerts Controls the voice recorded alerts such as 'Visitor / Reading / Pass'. Drag the red dot on the bar to adjust the volume level. To mute or disable all voice alerts on the device, click on the icon. The icon will change to when muted/disabled. Click it again to unmute or enable voice alerts. Sound alerts Controls the sound alerts (alarm sounds when alcohol level is high etc.). Click on the drop down arrow to change the volume level. To mute or disable all sound alerts on the device, click on the icon. The icon will change to when muted/disabled. Click it again to unmute or re-enable sound alerts. After making changes, click to save the settings. 17

Tick the checkbox for 'Customize' and follow the instructions on the screen to upload the files. Boot Animation Video​ - Save the file name as 'StartVideo.mp4' (resolution 800x1280, 10 seconds) Background Image​ - Save the file name as 'Background.jpg' (resolution 800x1280) Load the files to a USB drive's root directory, insert into the device USB slot, then click on Download to Device. After making changes, click to save the settings. 18

after each test. Tick the checkboxes to select the applicable settings for the printer. After making changes, click to save the settings. Note: The printer is an optional accessory and not included with the device. Contact Andatech for purchase options. Show alcohol test reading Tick to display the Quick and Standard alcohol test results in numerical digits (default setting) e.g. '0.02%BAC'. Untick to display alcohol test results as Pass or Fail only. This setting will apply to test results recorded both on the device and in Andalink. Note: The Pass limit is 0.00 by default and cannot be changed. Any alcohol reading over 0.00 will be considered a Fail and sound an alert. 19

Issue / Warning Display Possible Cause(s) Solution(s) Blow interrupt, please blow User stopped blowing or did not blow hard enough. Please try blowing into the sampling hole again using a strong, steady breath until the screen displays 'Blow completed. Please Wait'. Alcohol test failed A user's face was recognised and the Soberlive FR was ready to take a test, but the user failed to provide a sample. Face the Soberlive FR camera again to take a test. Fail! User is not registered as staff and ‘Visitors Allowed’ is disabled. Register user as staff in Andalink or enable ‘Visitors Allowed’ under ‘Advanced Settings (Blow)’. Device not recognising or detecting user or face correctly User’s face is not within the Facial Recognition Frame. Position user so that face is within the Facial Recognition Frame. User is not following Facial Recognition Guidelines. Ensure users are following Facial Recognition Guidelines. Also, ensure that the user's photo in Andalink is following Facial Recognition Guidelines. User is not registered in Andalink or device. Register the user in Andalink or device. User was recently registered in Andalink but not yet synced to the device. Ensure the device is connected to the internet. Wait 10 minutes or Force Sync to sync user to device. User is not registered and Visitors Mode is disabled. Register user or enable Visitors Mode under ‘Advanced Settings (Blow)’. Mask Detection is enabled but ‘Visitors Allowed’ is disabled. Either disable ‘Mask Detection’ or enable both ‘Mask Detection and ‘Visitors Allowed’ under ‘Advanced Settings (Blow)’. Users are being detected as Visitor / Guest although already registered as staff in Andalink User was recently registered in Andalink but not yet synced to device. Ensure device is connected to the internet. Wait 10 minutes or Force Sync to sync user to device. 20

Untick the ‘Without Recognition’ setting under ‘Advanced Settings (Blow)’ to enable Facial Recognition feature. Mask Detection is enabled. Disable Mask Detection under ‘Advanced Settings (Blow)’. Device is not responding or the display screen is frozen Device requires a restart Restart the device. 21

No, this cannot be done on the device or in Andalink by any user (including by Admins or Managers). 2. How instant are the Soberlive FR's test results, changes and updates synced to Andalink? They sync automatically every 10 minutes. You can do a Force Synchronisation to sync it instantly. 3. What will happen if the Wi-Fi or internet is down in my location? The Soberlive FR will continue to operate and save test results offline. Once it is connected to the internet or Wi-Fi network again, it will sync the results to the Andalink. 4. What is tail sampling and when should I enable or disable it? Tail sampling takes the breath sample from the end of the blow. This is common in evidential testing devices to make sure that the breath sample is a deep lung sample to provide an accurate alcohol test result. If you have enabled Standard Test mode and have users providing the breath sample using a straw, you can enable Tail Sampling to get a more accurate alcohol test result. However, if you are using the Soberlive FR as a screening device and just need a pass or fail result (Quick Test mode and using a sampling cup), then you can disable Tail Sampling. BREATHALYSER DISCLAIMERS ● This product must be used strictly in accordance with the instructions in this manual. ● This product is intended to provide the user with an indication of alcohol on the breath. However, neither the manufacturer nor the supplier gives any warranty (express or implied) that the product can give any indication of blood alcohol level. ● A person's BAC (Blood Alcohol Concentration) can only be accurately measured by the administration of a blood test. This product only measures breath alcohol content which, in turn, only gives an approximate indication of blood alcohol concentration. ● In these circumstances the user of this product should not rely on the information provided thereby as an accurate indication of their blood alcohol concentration or of their level of intoxication or of their fitness to drive and in particular should not take any action in reliance on such information as the product can provide no more than an indication of alcohol on the breath. ● If the user of this product makes any decision or takes any action based on the use of the product such decision or such action shall be at the sole risk of the user and neither the manufacturer nor the supplier assumes any responsibility for such decision or action. ● In particular, neither the manufacturer nor the supplier shall be in any way liable if the user of the product asserts that the product led them to believe they were fit to operate a motor vehicle and are subsequently found not to be so fit. 23

● Use a clean sampling cup or straw for each test. Sampling cups should be replaced after each positive BAC test result or when it is dirty. ● Do not allow samples containing smoke, tobacco or other chemical products to enter the unit, as damage to the fuel cell can occur. Cigarette smoke may also increase the blood alcohol concentration value displayed. Allow one minute after smoking before testing. ● There must be an interval of at least 15 minutes after alcohol consumption as alcohol residue in the mouth may give a false reading. Such residue may also be left by aromatic drinks, mouthwash, medicines and drops, as well as by belching and vomiting. Rinsing your mouth with water or non-alcoholic drinks does not substitute for an interval. ● A person's blood alcohol concentration (BAC) can continue to rise for up to 2 hours after drinking alcohol. If a result is close to the designated BAC, it is recommended to wait and retest after 20 minutes. ● It can take 10 hours or more for a person's BAC to return to zero after a high BAC has been reached. A further test should be carried out later in the day or the following morning. LIABILITY FOR PROPER FUNCTION OR DAMAGE The liability for proper functioning of the instrument is irrevocably transferred to the owner or operator in the event the instrument is serviced or repaired by personnel not employed or authorised by Andatech. In such an event, the warranty will be void. WARRANTY The manufacturer warrants for 1 year from the date of purchase, the product to be free from defects in workmanship or material (excluding recalibration) under normal use. The manufacturer’s obligation under this warranty is limited to replacing, adjusting or repairing the unit if returned along with proof of purchase. This warranty is void if the unit has been tampered with, damaged or abused in any way. Visit ​my.andatech.com.au​ to register your warranty online and receive calibration reminders. BREATHALYSER CALIBRATION & SERVICE Andatech recommends the Andatech​®​ Soberlive FR to be calibrated every 6 months. The Soberlive FR cannot be used to take a test once it has passed its calibration due date. To register your product warranty, receive calibration reminders and book in a calibration, please go to ​my.andatech.com.au​ or contact: Andatech Hotline: ​1300 800 200 Website:​ www.andatech.com.au 24

The Soberlive FR has a replaceable sensor that can be removed and returned for the calibration service without sending the whole device back. A new sensor can then be replaced into the device easily. Follow the instructions below: 25

Congratulations on your purchase! It is our aim to provide you with quality products that you can trust. Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or a refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. The Guarantee The product is guaranteed to be free from defects in workmanship and parts for a period of 12 months from the date of purchase for domestic use and 3 months for commercial use. Defects that occur within this warranty period, under normal use and care, will be repaired, replaced or refunded at our discretion, solely at our option with no charge for parts and labour. The benefits conferred by this warranty are in addition to all rights and remedies in respect of the product that the consumer has under the Trade Practices Act and similar state laws. Proof of Purchase This warranty is valid for the original purchase and is not transferable. Please keep your purchase docket or receipt as proof of purchase and as proof of date on which the purchase was made. The purchase docket (or a copy) or receipt must be presented with the warranty when making a claim under this warranty. Service during the Warranty Period To claim for warranty, contact us on 1300 800 200 or ​[email protected]​ to get an RA# (Return Authorisation Number). Ensure that the RA# is clearly stated on the outside of the packaging and that the product is properly packaged so that no damage occurs to the product during transit. Shipping of the product back to us for warranty will be at our cost. A product return without the RA# or proof of purchase will not be accepted. Extent of Warranty This warranty is limited to defects in workmanship or parts. All defective products or parts will be repaired or replaced. This warranty does not cover manuals and packaging. Normal Wear and Tear This warranty does not cover normal wear and tear to the product or parts. Exclusions This warranty does not cover: ● Calibration costs ● Any defect caused by an accident, misuse, abuse, improper operation, lack of reasonable care, unauthorised modification, loss of parts, tampering or attempted repair by a person not authorised by the distributor. ● Any product that has been damaged by a lightning strike either directly or indirectly or a main power surge or liquid ingress. ● The product if it is located outside of Australia. ● Any damage caused by improper power input or improper cable connection. Andatech Pty. Ltd. PO Box 3038, Nunawading VIC 3131, Australia. Phone: 1300 800 200 Fax: 1300 883 802 Email: ​[email protected] 26