Xerox CopyCentre 232 Evaluator Manual

Xerox WorkCentre® 232/238/245/255/265/275 Xerox WorkCentre® Pro 232/238/245/255/265/275 copy print scan fax email 232/238/245/ 255/265/275 232/238/245/ 255/265/275 232/238/245/ 255/265/275 CopyCentre® WorkCentre® WorkCentre® Pro

This guide will introduce the Xerox Smarter Document Management solutions offered with the Xerox 232/238/245/255/265/275 Multifunction systems (MFPs), and aid the evaluation process. CONTENTS: Section 1 – Product Overview CopyCentre® – Digital Copier. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 WorkCentre® – Basic Multifunction System . . . . . . . . . . . . . . . . . . . . . . . 2 WorkCentre® Pro – Advanced Multifunction System. . . . . . . . . . . . . . . . . 2 Section 2 – Evaluating Multifunction Systems Productivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Extendibility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Seamless Integration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 IT Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Standard Platform. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 System Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Feature/Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Reliability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Certifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Workflow. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Total Cost of Ownership (TCO) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Section 3 – Support and Information Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-21 Support/Information Sources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

• Ease of Use – User interface displays the most commonly used features on the first screen, Help button with text and pictorial information along with intuitive messages provided on the user interface to aid in usage of device. • Reliability – Robust design, simple paper path, long lasting/easy to replace SMart Kit imaging components for instant device availability with accounting features built in. • Productivity – Fast copying with multiple finishing options available to produce a wide variety of professionally finished documents. • Modular – Optional Walkup/Embedded Fax and upgradeable to a fully connected multifunctional system as needs change. WorkCentre – Built for cost effectiveness: • Simplicity – Easy File > Print with the print driver displaying the most commonly used features on the first screen similar to the device user interface. • Reliability – Robust laser print engine, simple paper path, long lasting/easy to replace SMart Kit imaging components for instant device availability with security and accounting features built in. • Productivity – Fast printing with all finishing options available from the print driver including page level programming (i.e., covers, tabs, 2-sided, inserts, colored paper from different paper trays) • Modular – Optional PostScript*, Walkup/Embedded Fax with LAN Fax, Scan to Email features. And it can be upgraded to the WorkCentre Pro advanced printing, scanning, and faxing multifunction capabilities when desired. WorkCentre Pro – Designed for advanced collaboration and document workflows providing the option to consolidate document management assets: • Easy Integration and Management – Open system architecture hardware, firmware (network controller) and software design enables seamless integration in all environments simplifying IT administration through a wide array of network device management tools, consistent operations for IT and end users, and intelligent remote support. • Performance – Flexible platform optimized for powerful system performance and rich application features for network printing, digital copying, highly efficient scanning and document distribution services. • Security – Advanced architecture design isolates print, copy, scan and fax operations so that your data stays tightly controlled to comply with business and government information security policies with accounting features built in. • Modular – Optional USB 2.0 Parallel Port Kit, Walkup/Embedded Fax with LAN Fax, Network Server or Internet Fax options, Network Scanning Software Options, Third Party Xerox Business Partner Solutions for fax/scan/accounting options. • Xerox Extensible Interface Platform™ (EIP) – Xerox EIP is a development platform allowing customers, Xerox Business Partners and systems integrators to build applications for use at the WorkCentre Pro 200-series front panel user interface. Xerox EIP is an open platform that uses industry standard development tools, enabling easy development of applications that are customized for specific businesses and workflow processes. These applications will be simple for customers to access and use – saving time and increasing employee productivity. *PostScript standard in North America.

• Compression - reduced network load through smaller scan file sizes • 80 GB Hard Drive • HTTPS (SSL) and IPsec - secure workflows for network and web - scan, print and LAN Fax file encryption and secure device administration via web pages • CentreWare administrative and remote support tools • Xerox Standard Accounting for tracking and limiting usage (copy, print, scan and fax) • Exception Page Programming, Annotation and Bates™Stamping • Direct Automated Meter Reads and supply replenishment • Support services on IP networks with auto discovery, cloning network utilities and tools • High yield SMart Kits (Toner and Xerographic Module) • Energy Star compliant Common Options: • Walkup/Embedded Fax and LAN Fax • Finishing options include 30-50 sheet stapling, convenience stapler, hole punch, and saddle-stitch booklet making with v-fold • Scan to Email • Security Image Overwrite (standard in North America) • Network Scanning and Internet Fax available on the WorkCentre Pro • Integrated solutions such as Network Server Fax and Network Accounting available with Xerox Business Partner Solutions with WorkCentre Pro • FreeFlow SMARTsend document management software on the WorkCentre Pro

Evaluation Criteria A “Safe Decision” starts with a rock solid foundation and as the company that invented laser printing, Ethernet networking, and the first digital Multifunction Product (MFP), Xerox has many years and significant monetary investments in Research and Development designing the most productive office devices in the industry. This experience has positioned Xerox as the recognized leader in office MFP design and performance. Based on our in-depth understanding of customer needs in the office, Xerox recommends the following criteria be considered in the evaluation process of deploying and managing the fleet. • Productivity – can it keep up with the demands of a multiple user environment? • Performance – are all the capabilities integrated and intuitive? • Reliability – is it designed and built for demanding use and backed with best of breed capabilities and support? • Security – does it address all aspects of security with embedded features in the controller? • Total Cost of Ownership – are there tools available to assist in managing the fleet? MFPs often look the same from the outside. A quick look at comparable specifications on speeds, feeds, and print resolutions, would conclude that most MFPs are basically equal. This Evaluator Guide will suggest ways you can thoroughly evaluate them, and shows how the Xerox CopyCentre, WorkCentre and WorkCentre Pro models are superior and can best meet or exceed your expectations. 4 EVALUATOR GUIDE Xerox has an unprecedented history of innovations and inventions.

is designed and tested to be the industry leader, therefore extending the efficiency of the network structure in place with friendly devices that easily coexist with the fleet. Independent testing from BLI reveals that Xerox WorkCentre Pro MFPs are the most productive multifunction system in the industry, up to 3 times faster than the leading competitive network multifunctional system. A trusted, independent test source for the office equipment industry for over 40 years, Buyers Laboratories, Inc. developed an MFP test suite that modeled a typical, busy network office environment. BLIs test suite emulates the typical job mix found in today’s networked office, providing a real world test of a distribute-and-print work environment. To top it off, with up to 75 ppm output speed, and up to 75 ipm scan speed you get your documents without waiting. HOW THE XEROX COPYCENTRE, WORKCENTRE AND WORKCENTRE PRO 232/238/245/255/265/275 EXCEED THE PRODUCTIVITY REQUIREMENT MEETS EXCEEDS In addition to actual print engine speed consider the things that effect overall productivity (i.e., extendibility, seamless integration and IT management): 1. What’s the actual print efficiency of devices in a busy office environment compared to the rated speed of the engine? 2. Are the scanning and faxing features powerful enough for busy workgroups? Can features be used at the same time (concurrency) or are users forced to wait for the device to be “free”? 3. Will the device help or hinder network traffic and bottlenecks? What is the warm-up wait time and how long do you have to wait for the first copy to come out? 4. Can you monitor any device on the network from the desktop/web? Are there tools available to effectively manage the connected devices on your network with intelligent remote support? 5. Are there advanced features/functions and finishing capabilities that will increase productivity and minimize/eliminate outsourcing expenses and allow for consolidation of document management assets? EVALUATE PRODUCTIVITY

tightly integrated, intelligently designed 1.4 GHz SMart Network Controller. This SMart Network Controller processor embedded UNIX operating system optimized for high performance is the standardized and accepted operating environment in the industry, providing the best platform for growth with faster, easier integration of new protocols, etc. The SMart architecture keeps the paper path full with no cycle down time between jobs. Separate subsystems for each document function – print, copy and fax enables 5 things to be done simultaneously – RIP, receive (print and fax jobs), program ahead (copy, scan or fax jobs), queue processing (schedule jobs for output) and transmit (scan and fax jobs). True multitasking – so no time is wasted. 3. Seamless integration is dependent on being network friendly. With the SMart Network Controller, files are sent over the network just once no matter how many pages and/or sets are being printed. Files are processed at the device, off the network, freeing up the user’s workstations and minimizing network traffic. Warm-up time as fast as 30 seconds, and First Copy Out Time as fast as 2.7 seconds means it’s ready when you are. And with JBIG2 compression, file sizes are up to 10 times smaller. Also MRC (Mixed Raster Content) enables smaller exported file sizes at higher image quality. 4. IT Management is dependent upon tools and services available for deployment and support. With Xerox products, these items are embedded in the standardized platform, which makes for a seamless integration into existing fleet. Tools, services and wizards aid installation, troubleshooting, upgrading, automation, cloning, embedded web server to automate updates, etc. This complete set of job, device, and fleet management capabilities to configure, manage, monitor and report gives you the information and control you need to anticipate problems, reduce machine downtime, minimize user frustration, and reduce calls to the IT Help Desk: • Full job queue management at device, displaying an integrated job queue of all copy, print, scan and fax jobs in the queue with the ability to promote and delete jobs. Not to mention print queue capabilities available from the print driver and the web with CentreWare Internet Services. • Bi-directional print drivers that are consistent across the product line (downloadable from the web) allows users to receive immediate job and device status and alerts at their PC with the ability to view device status, print queue (active and completed jobs) and supply status. 6 EVALUATOR GUIDE MEETS EXCEEDS MEETS EXCEEDS MEETS EXCEEDS Full Job Queue management at device displaying all copy, print, scan and fax jobs.

embedded HTTP server application that resides in the MFP providing job queue, device status, and Internet job submission, so you always know where your job is and what is happening at the device. Includes email notifications. Other alternatives for device management include Xerox Plug and Print 2000, SAP R/3 Device Types and Intelligent Barcode Utility. Other device management software for integrating with existing network administrative management tools include Novell NDPS/NEPS, CentreWare for Unicenter TNG, Tivoli NetView, MC for Microsoft Management Console (MMC) and HP OpenView. • CentreWare Web (CWW) is a powerful tool to proactively manage print devices across an entire enterprise – no matter who built them. It fits with existing infrastructure and work processes. It integrates directly with Microsoft Active Directory seamlessly with no special desktop software needed. You can view network printers, queues, details and preferences. In addition, you can remotely detect and diagnose network printing problems quickly and accurately, providing detailed printer alert status and reports. CWW provides real-time feedback and wizards that guide you through a number of critical processes including installation, troubleshooting, upgrading, cloning and more. • SMart eSolutions is a Xerox software solution that enables customers to automatically report usage and order replacement supplies. The MeterAssistant utility automatically collects and submits device meter reads to Xerox, using a built-in audit process to increase billing accuracy. SuppliesAssistant proactively manages toner supplies and monitors usage to ensure you have the right supplies at the right time. 7 EVALUATOR GUIDE CentreWare Internet Services is a web server embedded in every WorkCentre/WorkCentre Pro. You can submit and monitor print jobs and machine status from anywhere – Intranet to World Wide Web. CentreWare Web is web based software that installs, configures, manages, monitors and reports on the network printers and multifunction devices throughout the enterprise – regardless of the manufacturer.

device and from the print driver, you have a variety of output options. These advanced finishing capabilities let you collate, fold and assemble professional looking documents in-house, saving you time and money. They also help you meet your deadlines and budget increasing productivity, eliminating outsourcing expenses and allow consolidation of document management assets. a. With Build Job from device, print driver or scan, you can easily integrate documents from different paper trays – even mix simplex and duplex output into a single job. You can also select and proof individual sections as the job is built. Device features include tabs, annotation and Bates™Stamping and more. b. The print drivers provide immediate desktop access to all WorkCentre/WorkCentre Pro output features. You can view the print queue and get device and supply status. Advanced features such as exception page programming, watermarks, print-to-edge, N-Up, booklet creation, transparency interleaving, covers, tabs, and toner saver are simple to access. 8 EVALUATOR GUIDE Within the print driver you can view the print queue and get device and supply status. The Paper/Output top tab provides icons for the most commonly used features such as selecting paper and document finishing. Plus, with the “save settings” feature, frequently used print job attributes can be stored for later reuse (such as booklet creation on 11 x 17 paper). Page level programming either from device or print driver has never been easier. Walkup users have simple and common look and feel interface. And the “Help” Button on the control panel is always available to assist the user. MEETS EXCEEDS

positioned stapled output, hole punched documents, or fully finished saddle-stitched folded booklets, Xerox has a finishing option to meet your needs. You can create training brochures, newsletters, manuals and other professional looking documents on-demand. i. The Basic Office Finisher (available on 232/238/245) low cost option holds up to 1,250 sheets and provides up to 30-sheet, single-position stapling ii. The Office Finisher can hold up to 2,250 sheets and provides up to 50-sheet, single- and dual-position stapling. Optional hole punch kit available. iii. The Advanced Office Finisher (available on 265/275) boosts output capacity to 3,250 sheets and provides up to 50-sheet, multi-position stapling and hole punching capability. iv. The Professional Finisher extends the capabilities to include true saddle-stitch booklet making and v-fold. 9 EVALUATOR GUIDE Flexible finishing ensures all your needs are met You never have to manually collate or assemble documents again – our devices do it for you. They can handle a wide variety of media – different paperweights, covers, tabs, labels and transparencies. Offset Catch Tray (available on 232/238/245/255/265) for collation of documents and Convenience Stapler with Shelf Kit available for those times that you forgot to select the staple button. Sort and collate Multiposition stapling – Custom position and placement to enhance usability Optional Hole punch – Options meet worldwide conventions Office Finisher Office Finisher Sort and collate Single position top right hand corner stapling Basic Office Finisher Convenience Stapler Offset Catch Tray Sort and collate Multiposition stapling – Custom position and placement to enhance usability Standard Hole punch – Options meet worldwide conventions Sort and collate Multiposition stapling – Custom position and placement to enhance usability Standard Hole punch – Options meet worldwide conventions Booklet – saddle stitch booklets in-house to reduce costs and eliminate delays Folding – V-fold brochures are printed and ready for distribution Advanced Office Finisher Professional Finisher

designed 1.4 GHz, 80 GB hard drive, and up to 1,024 MB total device memory, takes the load off the network and puts it on a more-than-capable device with the ability to handle duty cycles up to 300,000 pages per month. The SMart architecture was designed for simultaneous scanning, faxing and printing. The separate subsystems for each document function – print, copy and fax – enables 5 things to be done concurrently – RIP, receive (print and fax jobs), program ahead (copy, scan, or fax jobs), queue processing (schedule jobs for output) and transmit (scan and fax jobs). True multi-tasking - so no time is wasted. In addition, Xerox MFPs allow for unlimited job programming and scan ahead for copy, scan, email, and fax jobs. 2. System Performance is dependent upon all functions working toward maximum levels with minimal impacts. Print Performance a. Print Quality up to 1200 x 1200 interpolated dpi b. Industry standard PDL and Protocol support including PCL6, PCL5e, Postscript 3 emulation, direct print, TIFF and PDF. c. Print features including store print / reprint, delay, sample, secure print, page level programming, tab printing, bi-directional print drivers, embedded web server for remote control/monitor/setup, and job monitoring at desktop with concurrent processing of jobs. Look for fully integrated functions that work together seamlessly to create more value than the sum of their parts. 1. How well does the MFP process the combined print, copy, scan, and fax volumes of an office/workgroup? Can the device perform multiple functions at the same time? 2. What will the impacts to my network traffic and performance be? 3. Can I view jobs in the queue at the device and also from the desktop remotely? If so, can I promote and/or delete my jobs in the queue? If there is a conflict where a required paper stock is missing, or if the paper supply is depleted from a tray, will jobs continue to process and print other jobs in queue? 4. Does the device include additional software to take full advantage of your digital documents? EVALUATE PERFORMANCE MEETS EXCEEDS MEETS EXCEEDS HOW THE XEROX COPYCENTRE, WORKCENTRE AND WORKCENTRE PRO 232/238/245/255/265/275 EXCEED THE PERFORMANCE REQUIREMENT

scan functions let you decide how and where your scanned images are routed and stored. b. Scanning and Image management including scan resolutions from 72 x 72 dpi for smallest file size to 600 x 600 dpi for highest image quality. File formats including TIFF, Multi- TIFF and PDF. c. Scanning Compression efficiencies include JBIG2 compression that reduces file sizes up to 10 times smaller. MRC (Mixed Raster Content) enables smaller exported file sizes at higher image quality. d. Industry standard scanning protocols for network scanning include Novell (NCP via IPX/SPX), FTP, Microsoft SMB via TCP/IP and HTTP/HTTPS. Email protocols include SMTP and MIME encoded. Fax Performance a. Embedded Fax/LAN Fax compression/speed includes MH/MR/MMR/G3 and Super G3 with 33,600 bps, which means less than 4 seconds per page transmission time. Internet Fax protocols include SMTP and POP3 (RFC1939). Internet Fax file formats include TIFF-FX profiles S, F with G3 MH or JPEG compression, PDF (image only) with G3 MH, G4MMR or JPEG compression and PDF and Multi TIFF. b. Embedded/LAN/Internet Fax resolutions up to 600 x 600 dpi for excellent image quality. c. Fax features include dual lines, double sided printing, secure receive, and up to 100 password protected mailboxes, along with several reporting, confirmation and coversheet options. 3. Functionality enables true performance and SMart job processing ensures job queue management on the device, as well as at the desktop/web and within the print driver. Informing users of the status of any job that is in the queue, processing, or has completed. Users can promote or delete their jobs. Job processing also provides a capability for a job priority scheme to be made available by the system administrator. This capability is also provided at the desktop via Xerox bi-directional print drivers. The “print around” capability will hold a job needing resources (such as a different paper size) and prints the next job in the queue, allowing for constant and continual output from the device. All print doesn’t stop; it keeps working and is always ready for more. SMart paper trays automatically sense the paper size and orientation loaded in each tray and automatically notifies you via the user interface and bi-directional print driver when paper is loaded. MEETS EXCEEDS “Print Around” holds a job needing resources and prints the next job in the queue.

multifunction device to scan paper documents into digital form and distribute them to multiple destinations in a single scan … to email addresses, repositories, network folders, FTP folders, web URLs, even remote printers. FreeFlow Scan to PC Desktop lets you move documents into word processing, spreadsheets and database applications for editing, distribution and storage… saving time, effort and money. 12 EVALUATOR GUIDE 4. The features available on these devices provide solutions to help improve your business processes by optimizing your document workflow, whether it’s hard copy and/or digital files. These solutions help you save money, enjoy greater productivity and share information easier and faster than ever before. a. Email hard copy to anyone with an email address. It’s fast, simple, secure and cost effective. Select addresses from your company’s email address book (Directory – Exchange/Notes/LDAP), address searching (internal or Public address book – up to 128 recipients) through SMTP, MIME encoded network protocols or type them in at the device user interface. Email integrates easily with your existing email infrastructure. There’s no additional PC or server to administer or protect. Plus, with the built-in Authentication features, you control access and ensure email messages are associated with the actual sender. b. Network Scanning offers a whole new set of choices. This versatile solution lets you send hardcopy documents to a wide range of destinations, where they can be integrated into existing networks and client applications – or into customized image capture and workflow management solutions provided by Xerox or by Xerox Business Alliance Partners • FreeFlow Scan to PC Desktop sends hard copy directly to a PC desktop, providing document imaging, archiving, editing and organization tools. A complete network to desktop scanned image file delivery - Desktop Document Management. Secure PDF workflow of all scanning applications and Professional OCR for digital archiving and document conversion. • Scan to Applications/Network File Server makes large volumes of hard copy available to anyone on your network. • Scan to Mailbox stores scanned images on the MFP hard drive for retrieval via CWIS. MEETS EXCEEDS

for easy access. • Scan to Email Distribution List delivers hard copy to an individual, workgroup or an entire department. • Scan to Home allows the MFP to distribute scanned images to an authenticated user’s home directory. • Scan to Electronic Document Management System makes sure your documents are safe, secure, and right where you can put your hands on them or where you want them to go. • FreeFlow SMARTsend software and your multifunction device enables you to scan paper documents into digital form and distribute them to multiple destinations in a single scan … to email addresses, repositories, network folders, FTP folders, Web URLs, even remote printers. • Linearized PDF is optimized for web viewing, enabling users to preview any page of a file scanned to PDF before downloading to the PC. c. Internet Fax to any remote Internet Fax terminal, including another WorkCentre Pro. Avoid long-distance charges. Consolidate assets. Internet Fax takes advantage of your existing network and integrates easily with your email server, eliminating costly long-distance charges. You can receive and print documents sent from any compliant Internet Fax device or email client, allowing more effective use of assets and reducing the number of devices on your network. Need to know the document was received and printed? Just request a Delivery Status or Message Disposition Notification. You'll automatically receive a printed confirmation report and you can track the status through the job log at the device or via the embedded web server. d. Network Server Fax gives you an integrated solution that maximizes your network fax investment. It’s as easy as walkup copying. Maintain central management and control of your fax server while providing versatile walkup fax input and output options at your WorkCentre Pro, including two-sided scanning and printing, stapling and even secure printing of your fax documents. There is no need for a separate telephone line and there are fewer devices and supplies to maintain. Visit Xerox Business Partner web site (http://partner.xerox.com) for a complete listing of Xerox validated network server fax providers. d. Walkup/Embedded Fax and LAN Fax on WorkCentre and WorkCentre Pro devices allow you to fax while printing or copying and eliminates separate fax machines. The dual-line option enables concurrent sending and receiving. Print faxes on special paper, stapled. Use the secure fax feature for faxes that are for your eyes only. LAN Fax with Walkup/Embedded Fax allows faxing from the print driver. Recipient options include adding manually, or from your personal or shared LDAP phonebook (up to 1,000 entries). With the ability to add a personalized coversheet and receive a confirmation sheet. Fax right from your print driver – no need to leave your desk.

path and minimal number of moving parts, there is very little that can go wrong. Innovative reliability features predict when the major imaging components need replacing, helping prevent costly downtime. Device, UI, print driver, CentreWare IS-intelligent remote services, online help and user CD with device offer detailed descriptions of device status and pictures to aid in easy jam clearance, plus real-time failure detection and alerts that enable traffic redirection. SMart eSolutions simplifies ownership and administration of Xerox products with MeterAssistant (meter collection), direct automated billing that sends meter reads for you, and Supplies Assistant (supply management) for hands-free, hassle-free and secure (SSL technology) Xerox device management. Easy to replace, high-yield SMart Kit components offer the convenience of instant device availability without a service call, keeping you up and running without delay. 2. Network reliability is dependent upon 100% compatibility and maintaining standards. Every WorkCentre Pro is subjected to a controlled, formal test based on the IEEE software testing standards and certified at Capability Maturity Model (CMM) level 2. Compatibility testing takes place using a number of environmental conditions including server operating systems, client operating systems, network topologies, email servers and web browsers. Xerox devices maintain standards through adherence to standard protocols (set up, authentication and secure print), consistency in physical standards (network cards, drivers and front end) and operations (copy, print, scan, fax and store) with rock solid security and data integrity. Reliability relies on equipment designed to do its job day-in and day-out, functioning as a solid network citizen. 1. Consider how often you need to intervene with the machine to replace paper or other consumables or to clear jams or other problems. And are meter reads a hassle? How easy is the device intervention and how long is the device down? 2. Will the devices be compatible and maintain standards? 3. Are the devices certified and compliant with Industry Standards? EVALUATE RELIABILITY MEETS EXCEEDS HOW THE XEROX COPYCENTRE, WORKCENTRE AND WORKCENTRE PRO 232/238/245/255/265/275 EXCEED THE RELIABILITY REQUIREMENT MEETS EXCEEDS

by a number of independent entities and have been awarded the following certifications: • Novell Certification verifies operation with Novell Netware • Microsoft WHQL – certified print drivers (available on the www.xerox.com) endorses operability of drivers. • Industry Standards Compliance: • SNMP Version 1 and SNMP Version 2c trap MIB access (IETF-MIB II RFC 1213)/SNMPV.3 • Host Resources MIB RFC 2790 • Printer MIB RFC 1759 v.2 • FCC Class A Compliant (US), DOC Class A Compliant (Canada) • 89/336/EEC (Europe) • UL Listed (UL 1950, Third Edition) • CB Certified (IEC 60950/EN 60950) • 73/23/EEC (Europe) • 95/5/EEC (Europe) • Energy Star Simple and quick replacement helps users avoid downtime. These units offer extended life and less frequent user intervention. MEETS EXCEEDS

usage, and protect confidential data that flows through devices. This is accomplished through intelligent design architecture, complying with stringent industry security standards and increasing regulations in the government, military, health care (HIPAA), accounting practices law (Sarbanes-Oxley), financial (Gramm-Leach-Bliley Act), and pharmaceutical (FDA 21 CFR Part 11) sectors. These devices will support IPsec and a security audit log, and provide a certified separation of fax and network. Our common criteria certifies the entire device, not just a kit. 1. Accountability • Audit Log for systems administrators • Print/Copy/Scan/Fax events and time stamps • Xerox Standard Accounting tracks copy, scan (including filing and email), print and fax usage by user. Can also be used for authorization to restrict access. • Network Accounting feature integrated with a 3rd Party Xerox Business Partner; you control access and track usage on a centralized basis. You can get up-to-date information on how the WorkCentre Pro is being used by account and user, including time and date of the activity. 1. Does the device have the accountability and security features to meet your office requirements? 2. Does the device provide separation between the fax telephone line and the network? 3. Can the device access be protected by a password? 4. Does the device provide user authentication and authorization? 5. Does the device remove latent images on disk drives and in memory? 6. Are all network communications paths to and from the device encrypted? EVALUATE SECURITY CAPABILITIES HOW THE XEROX COPYCENTRE, WORKCENTRE AND WORKCENTRE PRO 232/238/245/255/265/275 EXCEED THE SECURITY REQUIREMENT MEETS EXCEEDS WorkCentre/WorkCentre Pro 200 series enhanced security features* Scan to Mailbox Scan to Home Linearized PDF Store Print & Reprint 802.1x protocol Disk Encryption Image Overwrite Scheduling Secure LDAP Authentication AS400 Printing Xerox Extensible Interface Platform *Not available on Common Criteria Certified configuration. Common Criteria Certified configuration available in the U.S.

• Xerox equipment protects your investment with Device Access Password Protection. Administrative device setup screens and remote network settings cannot be viewed or altered without a PIN and an internal auditron to control usage and access to device features. • Network Authentication restricts access to scan, email and fax features by validating network user names and passwords prior to the use of these network features. It allows identification of user with their scan – no anonymous sending. This is especially important when you need to be compliant with government privacy regulations, such as HIPAA. • Integrated support for LDAP allows this series of MFPs to communicate with Active Directory enabling easy integration with your Global Address Book. Securing LDAP with the Secure Sockets Layer (SSL) protocol encrypts transmitted data and keeps user information confidential. • IP Filtering - limits access by IP address or range and IP Restrictions on Web Pages. Allows access to administrative web pages to be restricted to authorized IP addresses. • Enable Secure Workflows (Secure Scan to file transmission using HTTPS (SSL), Secure Print submission utilizing IPsec and Secure Device Administration via web pages utilizing IPsec. • Administrators can gray out the “@” key, ensuring email destinations are limited to internal contacts. • Configurable Network Services – Blocks unwanted connections to secure networked devices - allowing enablement/disablement of specific device and print protocols. 3. Confidentiality • Image Overwrite Security feature option electronically erases data that has been processed to the hard disk in print, copy, scan, Internet Fax and Server Fax modes. This option eliminates data as a part of routine job processing implementing a 3-Pass algorithm specified in the US Dept of Defense Directive 5200.28-M. Administrators have three options for running Image Overwrite – on demand, automatically after each job, or at scheduled times. • Vulnerability hardening of TCP/IP stack. • Unlimited Secure Print (holds jobs at the device until their owner releases them with the ability to release all jobs with only one PIN entry); with SA delete, Secure Print jobs can be deleted by SA that are clogging the print queue. • Secure Protocols include support for HTTPS and IPsec. • Support for the 802.1x protocol makes MFPs accessing networks over wired and wireless connections more secure. • Secure Embedded Fax – controller architecture isolates the fax telephone line and the network to foil any attack. Faxes can be automatically routed to a password-protected fax mailbox or stored at the device until an authorized user releases them for printing. • Hide print job names in the job queue preserves the confidentiality of your jobs, while leaving the user ID and time stamp visible. MEETS EXCEEDS MEETS EXCEEDS

232/238/245/255/265/275 EXCEED THE TCO REQUIREMENT 18 EVALUATOR GUIDE Xerox offers great tools and an analytical model to assess your office needs; measuring and analyzing your current document production infrastructure, providing simple to in-depth improvement plans for significant cost savings and increase efficiency. You can evaluate your business environment from simple to granular detail – the exact costs of the ways you manage printing, copying, faxing, and scanning functions, outlining how you can achieve quantifiable and measurable year-over-year cost reductions, regaining control and improving productivity. Managing page volume between printing, copying, and faxing that will deliver end-user customer satisfaction and cost efficiency ensuring a Return On Investment (ROI) is key to a successful organization. The True Total Cost of Ownership equation is as follows: Equipment Costs + Consumable Costs + Productivity Costs + Infrastructure Costs + IT Costs = True Total Cost of Ownership 1. Can I regain control of document output to reduce and contain printing and output costs? 2. Can I measure employee productivity improvements in terms of document output? 3. How can I identify cost containment opportunities? 4. Is there a tool available that can help me identify: • High-cost devices and shift volumes to more cost-effective printers and MFPs? • A balanced approach to deploying single-function and multifunction devices? • Page volume migration and cost implications? EVALUATE TOTAL COST OF OWNERSHIP (TCO)

in five minutes using key industry known metrics. The Office Efficiency calculator is designed as a “getting started” tool that can identify the potential of total cost analysis. • Xerox Office Productivity Advisor (XOPA) - More in-depth Web-based tool assesses your specific document environment. Customized to your specific needs. XOPA comprehends current state direct and indirect costs and volume for all office copiers, printers and faxes. The XOPA data uses some of the key metrics (i.e., product specs and cost of ownership, industry document usage and metrics, office productivity costs and infrastructure costs) as identified in the ODA assessment, but with shortened timelines and a departmental scale. The XOPA results will suggest better ways to manage page volume between printing, copying, and faxing, delivering end user satisfaction and cost efficiency. XOPA is a free, value-add service performed by the local Xerox Sales Rep. • Xerox Office Document Assessment (ODA) - Six-sigma, fee-based tool; consultative service, oriented more at the enterprise level - A powerful set of integrated tools and methodologies to evaluate in granular detail with in-depth improvement plans for significant cost savings and increased efficiency of an organization’s office environment and work processes. Costs Categories Cost Variables MFP Savings Opportunities Equipment Costs Copiers Rightsizing to an MFP with all the Printers functions you need in one device Faxes (one Equipment cost versus several Scanners device equipment costs). MFPs Consumable Costs Paper Rightsizing to an MFP with one supply Toner item, one power and one phone line Drum eliminates multiple supply, power and Mailing phone line costs. Finishing Messenger External Copy Center Utilities Phone Productivity Costs Copying Concurrent functionality, unlimited program Printing ahead and complete job queues minimize Faxing the soft costs and increases worker efficiency. Scanning Invoice Processing Infrastructure Costs Warehousing All in one device footprint diminishes rental Filing Space space requirements. Scan, Print and Fax allows Machine Space documents to remain digital minimizing warehouse/storage costs. Delay Fax/LAN Fax/Scan to email minimizes/eliminates phone line costs. Energy Star compliant saves on energy costs. IT Costs Digital Storage Same as above - Infrastructure savings. Helpdesk IT Overhead Fax Server

Detailed Specs, Service & Support Configurations CopyCentre 232 / 238 / 245 / 255 WorkCentre 232 / 238 / 245 / 255 WorkCentre Pro 232 / 238 / 245 / 255 Speed Up to 32 / 38 / 45 / 55 ppm Up to 32 / 38 / 45 / 55 ppm Up to 32 / 38 / 45 / 55 ppm Duty Cycle 232: up to 125,000 pages/mo., 238: up to 150,000, 245: up to 175,000, 255: up to 200,000 Device Memory 128 MB std / 768 MB max 256 MB std / 1024 MB max 640 MB std / 1024 MB max Paper Handling Paper Input 75-sheet Duplex Automatic Document Handler (DADH), 100-sheet Bypass Tray; Two 550-sheet user-adjustable front loading Paper Trays; Optional 3,600-sheet High Capacity Paper Trays (1,600- and 2,000-sheet drawers); Total up to 4,800 sheets Finishing Options Offsetting Catch Tray: 300 sheets; Basic Office Finisher (available only with 232/238/245): 30-sheet, single-position stapling, 1,000 + 250-sheet trays; Office Finisher: 50-sheet, multi-position stapling, 2,000 + 250-sheet trays; Professional Finisher: 50-sheet, multi-position stapling, 1,500 + 250-sheet trays, 3-hole punch (2-hole option), saddle-stitch booklet making, v-folding; Convenience Stapler: 50-sheet Copy First copy out time 232 / 238: As fast as 4.5 seconds, 245 / 255: As fast as 3.3 seconds DADH Scan Speed 232 / 238: 38 spm, 245 / 255: 55 spm Copy Resolution 600 x 600 x 8 dpi input / 4800 x 600 dpi interpolated output Copy Features Basic Copy Features: Automatic 2-sided/duplex, auto reduction and enlargement, auto paper select, auto tray switching, image quality enhancements; Output Features: Transparencies, booklet creation, multi-up, invert image, covers, annotation and Bates™stamping, build job, inserts and tab copying, sample set and job storage, heavy-weight paper, hole punch, stapling Print Processor NA 1.4 GHz AMD Athlon dedicated / 80 GB Hard Drive shared Connectivity NA Ethernet 10/100 BaseT, IEEE802.5 (Token ring) [via adapter], wireless ethernet (IEEE802.11a/b/g) [via third party adapter] PDL Support NA PCL6, PCL5e, Standard in N. America: PostScript 3 emulation, LCDS, SCS, XES and IPDS via third-party transforms, and direct print TIFF, PDF PCL6, PCL5e, Postscript 3 emulation, LCDS, SCS, XES and IPDS via third-party transforms, and direct print TIFF, PDF Print Resolution NA 600 x 600 dpi Up to 1200 x 1200 interpolated dpi Print Features NA Delay-, sample-, secure-, and store-print; simultaneous rip, receive, program-ahead, queue-process and transmit; bi-directional print drivers; exception page programming; tab printing; embedded web server for remote control/monitor/setup; job monitoring at device and at desktop Fax Fax Options Walkup Fax (33.6kbps, one-line [32 MB] and two-line [256 MB] options) Walkup Fax (33.6kbps, one-line [32 MB] and two-line [256 MB] options) with LAN Fax Walkup Fax (33.6kbps, one-line [32 MB] and two-line [256 MB] options) with LAN Fax, Internet Fax, Network Server Fax Scan NA Optional Scan to Email, (128 MB RAM) (Authentication and LDAP) Network Scanning with Email (Authentication and LDAP), Scan to Mailbox, Scan to Home, Optional Scan to PC Desktop and FreeFlow SMARTsend Security Options Fax Security Fax Security, Secure Print, 802.1x, HTTPS (SSL), SNMP V3, IPSec, Network Authentication, Device Access Password Protection, IP Filtering, Audit Log, Disk Encryption-for Store Print and Scan to Mailbox features on WCP. Optional: Disk Image Overwrite Accounting Options Internal Auditron - Copy Internal Auditron – Copy; Xerox Standard Accounting – Copy, Print, Fax, Scan Internal Auditron – Copy; Xerox Standard Accounting – Copy, Print, Fax, Scan; Optional Job Based Accounting (3rd Party) Other Options Hole punching (with Office Finisher), Envelope Kit, 256 MB Pre Collation Memory, Foreign Interface Device, Xerox Copier Assistant, Upgrade Kit Hole punching (with Office Finisher), Envelope Kit, 256 MB Pre Collation Memory, Foreign Interface Device, Xerox Copier Assistant, Upgrade Kit, Postscript 3 Emulation (optional in Europe) Hole punching (with Office Finisher), Envelope Kit, 256 MB Pre Collation Memory, Foreign Interface Device, Xerox Copier Assistant, USB 2.0 / (IEEE1284) Parallel Port kit, Fax / Scan / Accounting Partner Solutions Offset Catch Tray WorkCentre Base Unit Convenience Stapler Office Finisher with 50-sheet multi-position stapling Basic Office Finisher with 30-sheet single- position stapling Professional Finisher includes stapling, saddle-stitch booklet making, v-folding and hole punch/

Advanced Office Finisher for hole punch and larger capacity output Professional Finisher includes stapling, saddle- stitch booklet making, v-folding and hole punch Office Finisher for multi- position stapling Offset Catch Tray (265 only) Convenience Stapler WorkCentre Base Unit Configurations CopyCentre 265 CopyCentre 275 WorkCentre 265 WorkCentre 275 WorkCentre Pro 265 WorkCentre Pro 275 Speed Up to 65 ppm Up to 75 ppm Up to 65 ppm Up to 75 ppm Up to 65 ppm Up to 75 ppm Duty Cycle Up to 250,000 Up to 300,000 Up to 250,000 Up to 300,000 Up to 250,000 Up to 300,000 Device Memory 256 MB std. / 768 MB max. 384 MB std. / 1024 MB max. 768 MB std. / 1024 MB max. Paper Handling Paper Input 75-sheet Duplex Automatic Document Handler (DADH), 100-sheet Bypass Tray; Two 550-sheet user-adjustable front loading Paper Trays; 3,600-sheet High Capacity Paper Trays (1,600- and 2,000-sheet drawers); Total up to 4,800 sheets Finishing Options Offsetting Catch Tray (265 only): 300 sheets; Office Finisher: 50-sheet, multi-position stapling, 2,000 + 250-sheet trays; Advanced Office Finisher: 50-sheet, multi-position stapling, 1,500 + 1,500 + 250-sheet trays, 3-hole punch (2-hole option); Professional Finisher: 50-sheet, multi-position stapling, 1,500 + 250-sheet trays, 3-hole punch (2-hole option), saddle-stitch booklet making, v-folding; Convenience Stapler: 50 sheets Copy First copy out time As fast as 2.7 seconds DADH Scan Speed 75 spm Copy Resolution 600 x 600 dpi x 8 bit input / 4800 x 1200 dpi interpolated output Copy Features Basic Copy Features: Automatic 2-sided/duplex, auto reduction and enlargement, auto paper select, auto tray switching, image quality enhancements; Output Features: Transparencies, booklet creation, multi-up, invert image, covers, annotation and Bates™stamping, build job, inserts and tab copying, sample set and job storage, heavy-weight paper, hole punch, stapling Print Processor NA 1.4 GHz AMD Athlon dedicated / 80 GB Hard Drive shared Connectivity NA Ethernet 10/100 BaseT, IEEE802.5 (Token ring) [via adapter], wireless ethernet (IEEE802.11a/b/g) [via third party adapter] PDL Support NA PCL6, PCL5e, Standard in North America: PostScript 3 emulation; LCDS, SCS, XES and IPDS via third party transforms, and direct print TIFF, PDF PCL6, PCL5e, Postscript 3 emulation, LCDS, SCS, XES and IPDS via third-party transforms, and direct print TIFF, PDF Print Resolution NA 600 x 600 dpi Up to 1200 x 1200 interpolated dpi Print Features NA Delay-, sample-, secure-, and store-print; simultaneous rip, receive, program-ahead, queue-process and transmit; bi-directional print drivers; exception page programming; tab printing; embedded web server for remote control/monitor/setup; job monitoring at device and at desktop Fax Fax Options Walkup Fax (33.6kbps, one-line [32 MB] and two-line [256 MB] options) Walkup Fax (33.6kbps, one-line [32 MB] and two-line [256 MB] options) with LAN Fax Walkup Fax (33.6kbps, one-line [32 MB] and two-line [256 MB] options) with LAN Fax, Internet Fax, Network Server Fax Scan NA Optional Scan to Email, (128 MB RAM) (Authentication and LDAP) Network Scanning with Email (Authentication and LDAP), Scan to Mailbox, Scan to Home, Optional Scan to PC Desktop and FreeFlow SMARTsend Security Fax Security Fax Security, Secure Print, 802.1x, HTTPS (SSL), SNMP V3, IPSec, Network Authentication, Device Access Password Protection, IP Filtering, Audit Log, Disk Encryption-for Store Print and Scan to Mailbox features on WCP. Optional: Disk Image Overwrite Accounting Options Internal Auditron - Copy Internal Auditron – Copy; Xerox Standard Accounting – Copy, Print, Fax, Scan Internal Auditron – Copy; Xerox Standard Accounting – Copy, Print, Fax, Scan; Optional Job Based Accounting (3rd Party) Other Options Hole punching (with Office Finisher), 256 MB Pre Collation Memory, Foreign Interface Device, Xerox Copier Assistant, Upgrade Kit Hole punching (with Office Finisher), 256 MB Pre Collation Memory, Foreign Interface Device, Xerox Copier Assistant, Upgrade Kit, Postscript 3 Emulation (optional in Europe) Hole punching (with Office Finisher), Foreign Interface Device, Xerox Copier Assistant, USB 2.0 / (IEEE1284) Parallel Port kit, Fax / Scan / Accounting Partner Solutions

The Front Panel “HELP” and “ACCESS” buttons on the control panel with detailed descriptions and pictures that offer tools and information pages to help with machine set-up, feature selection/defaults, solve operational problems, media feed and supply issues. Customer Documentation • User manuals/CD: MFP User Guide, Fax User Guide, Print Drivers and CentreWare • Internet Services – System set-up and administrative software • Installation Kit CD: Administrator and User CD, troubleshooting and support information By Phone Help line toll-free number: 1-800-ASK-XEROX (1-800-275-9376) On the Web On-line support: www.xerox.com/office • Product, supplies and support information • Download drivers • On-line documentation • Support and service information including the same troubleshooting knowledge base used by Xerox Customer Service • Support Staff to provide the latest technical information on application issues, errors, print-quality issues and troubleshooting Customer Problem Resolution Xerox employs a four-tier problem resolution system. Each customer call is addressed at the lowest level and escalates if resolution does not occur. Experienced engineers intervene at the second level. Xerox has extensive labs and customer environment simulation capabilities to address problems when they occur. 22 EVALUATOR GUIDE

A set of services for managing document output and asset infrastructure in the office. These services deliver measurable business results by leveraging a powerful set of office technology, business processes, methodologies, and software tools to reduce costs and improve productivity. Assessment Services • Office Document Assessment A powerful set of integrated tools and methodologies to evaluate an organization’s office environment and work processes. Asset Management Services • Asset Optimization and Tracking Process and tools to optimize an enterprise’s office output infrastructure and reduce hard costs. • Break-Fix Management Single point of ownership and management for break-fix service for all brands of office output devices. • Supplies Management Process and tools to procure, monitor and replenish all document related supplies proactively. Imaging and Output Management Services • Output Management Single point of management of office output from all output devices – regardless of manufacturer. • Image Capture and Workflow Cost efficient solutions for capturing, managing, retrieving and distributing information into digital repositories. Support Services • Technology Procurement & Deployment A creative and flexible end-to-end print/computer product acquisition solution using a single point of contact model, while lowering their total cost of acquisition. • Help Desk Services A broad range of enterprise services, managed through a centralized Single Point of Contact and delivered through a on-site or off-site model. • End User Services Microsoft S/W Implementation, IT Project Consulting and Customer Education. • Access Managed Services Student / Patron Access Services Custom designed and implemented customer-managed solutions for student and library patron print access management. 23 EVALUATOR GUIDE

© 2005 Xerox Corporation. All rights reserved. Xerox®, CentreWare®, CopyCentre® and WorkCentre® are registered trademarks of Xerox Corporation. Extensible Interface Platform™, FreeFlow™, Scan to PC™, SMart Kit™, and SMARTsend™are trademarks of Xerox Corporation. In support of Xerox’s environmental leadership goals, these models may contain some recycled components that are reconditioned. ENERGY STAR® is a registered mark. As an ENERGY STAR® Partner, Xerox Corporation has determined that these products meet the ENERGY STAR® guidelines for energy efficiency (Does not include 232/238/245 Copier-only versions). Terra Choice Environmental Services, Inc. of Canada has verified that these products conform to all applicable Environmental Choice EcoLogo requirements for minimized impact to the environment. Product information and/or specifications are subject to change without notice. 3/07 610P723090B W7XEG-01UC Questions? Comments? Problems? If you have any questions or issues with your evaluation of this multifunction product, please contact your Xerox sales representative or the Xerox Office Help Desk at: U.S. AND CANADA 1-800-ASK-XEROX. Or visit us on the web at: www.xerox.com/office 232/238/245/ 255/265/275 232/238/245/ 255/265/275 232/238/245/ 255/265/275 CopyCentre® WorkCentre® WorkCentre® Pro