Stannah 260 Operation & User’s Manual

down your stairs in the safest possible way. With this in mind, we recommend our stairlifts are serviced every year by a Stannah trained service technician. Installed by on / / Position of battery charger Date Service details Service Technician A stairlift is a device to transport a seated person up and down the stairs safely 2 Service Log

read this guide. Then, please keep this guide in a safe place in case you need to check any details in the future. If you feel unsure about any aspect of your stairlift, please do not hesitate to get in touch with your stairlift supplier. You will find their phone number on the back of this guide. Thank you for choosing Stannah 3 Contents Getting to know your stairlift 4-7 Using your stairlift 8 Power key 8 Remote calling control 9 Unfolding the chair 10 Seatbelt 11 Controls 12 Swivelling the seat 13 Getting off the stairlift 14 Cleaning your stairlift 15 Certification 16 Changing the batteries 17 Technical and Safety 19 HELP 21 Serial No: You will find important safety information wherever you see the SAFETY NOTICE symbol shown above. Important: Your stairlift is not designed to operate in the event of a fire and should not be depended on as a means of escape. Welcome to your Stannah 260 User Guide.

This should normally be left on. See page 7 for more information. Power key The keyhole is on the underside of the chair arm. The key must be inserted and turned to the on position before the stairlift will work. Please note that you can remove the power key to stop others from using your lift. Power light The green power light comes on when the on/off switch and the power key are turned to the on position. Charge light Yellow light is on when the stairlift is charging. Joystick or push button Moves the stairlift in the direction you want to travel. If your chair has a powered swivel seat, you can also use the joystick or push button to swivel the seat. At installation you can choose which arm you would like to position the controls on. Swivel levers These are on both sides of the seat. The seat will swivel towards the landing at the top of the stairs to help you get on or off the stairlift. Safety edges The safety edges are there to stop the stairlift if they come into contact with any obstacles. This stops anything from becoming trapped while the stairlift is being used. See page 21 for more information. Battery charger Charges the batteries so the stairlift is always ready to travel. It also ensures the stairlift will work during a power outage. This may be positioned at either the top or bottom of your staircase. Seatbelt There are various possible types of seatbelts. The one shown is a retractable lap seatbelt. Rail 5 Getting to know your stairlift Using your stairlift Help Changing the batteries Technical Cleaning your stairlift 1 7 5 6 10 11 9 8 2 3 4 For the ‘HELP’section see page 21

Remote calling controls Positioned at the top and bottom of the staircase, the remote calling controls let you call the stairlift if it is at the opposite end of the staircase to you. The controls will not work unless the power key is turned to the on position. The controls are battery powered. You will find information on how to change the batteries on page 17. 6 SAFETY NOTICE Make sure no one else is using the stairlift before you call it using the wall mounted calling controls. Multi-users, see Page 22.

The master power switch is on the front of the chair and should normally be left switched on. The stairlift will not work if this switch is off. If you are going away for a longer time – perhaps if you go away on vacation – you can switch off the master power switch. Remember to switch the master power switch back on when you return. Master power switch Battery charger For the ‘HELP’section see page 21 7 Getting to know your stairlift Using your stairlift Help Changing the batteries Technical Cleaning your stairlift Options You may have chosen from the range of options we provide for the Sarum and Saxon stairlifts. The options we’ve listed below are all covered in this guide, but if you need more information about any options that are not covered, please contact your local Stannah supplier. Swivel seats Manual swivel seat Powered swivel seat.

SAFETY NOTICE You can remove the power key to stop others from using your stairlift 1. Turn on the power key To turn on the power key Put the key into the keyhole on the underside of the chair arm and turn it to the on position. Switch the on/off switch to the on position. The stairlift and the remote controls will not work unless you have turned on the power key and the on/off switch. When the key and the on/off switch are in the on position, the green power light on the armrest will come on. To switch off the power key Turn the key to the off position and take the key out. The green power light will go off. If you do not want to remove the key, leave the key in the off position as shown. 8

Using the remote calling controls Use these when you want to move the stairlift to the opposite end of the stairs. To move the stairlift along the rail Press and hold the arrow button on the remote calling control to move the stairlift in the direction you want. You can move the stairlift whether the chair is folded or unfolded. There is information on how to unfold the chair on page 10. If you release the arrow button, the stairlift will stop and will not start again for a few seconds. This is a safety feature – wait for a few seconds before starting the stairlift again. Battery status When you press one of the arrow buttons, the light on the control shows how much power is in the battery. The batteries will last about one year with average usage. You will find information on how to check and change the batteries on page 17. For the ‘HELP’section see page 21 9 Getting to know your stairlift Using your stairlift Help Changing the batteries Technical Cleaning your stairlift

SAFETY NOTICE Stand with your feet clear of the footrest when you lower it. 2. Unfold the chair Your chair can be folded away when it is not in use to give you more space around the top and bottom of your stairs. To unfold the chair To lower the footrest, use the lever on the side of the chair. Lower both armrests. Then lower the seat. 10

Using your stairlift Help Changing the batteries Technical Cleaning your stairlift 3. Settle into the seat and start the stairlift Make sure the on/off switch is in the off position and the power light is off. Then, settle yourself into the seat, and fasten your seatbelt on. When you are ready to travel up or down the stairs, switch the on/off switch to the on position, and use the control to start the stairlift. To use the seatbelt Your stairlift may be fitted with one of the seatbelts shown below. Pull the seatbelt across you and fasten together. Using your stairlift SAFETY NOTICE Always use the seatbelt. Only undo it when you have reached the top or bottom of the stairs and are ready to get off. Keep your elbows tucked in close to your body when using the stairlift. Diagonal side fastening seatbelt Side fastening seatbelt

start is a safety feature. When the stairlift has reached the top or bottom of the stairs, it will stop. If you release the control at any point, the stairlift will stop. If the stairlift stops before it has reached the end of the stairs or a charge point, you will hear a series of beeps to let you know that the stairlift is not on charge. These beeps will stop as soon as you start the stairlift again. Powered swivel seat (optional) If you have an powered swivel seat, you can continue to hold the controls when you have come to the end of your journey and the seat will automatically swivel to the side. See page 13. Using your stairlift To start the stairlift Your stairlift may be fitted with a push button or joystick depending on which you chose. To use the push button: press and hold the button in the direction you want to travel. To use the joystick: move and hold the joystick in the direction you want to travel. SAFETY NOTICE Only one person should ever use the stairlift at one time. 12 Please note that after the stairlift has stopped, there will be a few seconds’ delay until the seat swivels. Please note that if your rail travels around a corner and is no longer visible then it may be fitted with a travel alarm. This is a series of beeps to warn others that the stairlift is moving. Control Push button Control Joystick

Using your stairlift Help Changing the batteries Technical Cleaning your stairlift 4. Swivel the seat At the top of the stairs you can swivel the seat to the side to help you get off the stairlift. You can also swivel the seat to make it easier to get on the stairlift when you want to go back down. To swivel the chair using the manual swivel seat Push the swivel levers down fully on the sides of the seat and swivel the seat to the side. You can only do this in the direction of the top of the stairs – this is a safety feature. To swivel the chair using the powered swivel seat (optional) Push and hold the control in the direction you want to swivel the seat. You can also use the buttons on the remote control to swivel the seat – press and hold the up arrow. Using your stairlift

5. Get off the stairlift Make sure the on/off switch is in the off position and the power light is off. Carefully, get off the stairlift and swivel the seat back to its travelling position. You can fold the chair away if you wish. If you want to call the stairlift using the remote controls, make sure the on/off switch is in the on position. To get off Unfasten the seatbelt. Carefully get off the stairlift. Swivel the seat back to its travelling position and fold the chair away if you wish. 14 For the ‘HELP’section see page 21

Using your stairlift Help Changing the batteries Technical Cleaning your stairlift If there are any aspects of cleaning your stairlift that you are unsure about, please call your Stannah supplier. To clean the rail Use a damp cloth to remove any dust or dirt. To clean the upholstery Use a damp cloth to remove any dust or dirt. Do not use any solvent cleaners, bleaches, abrasives, synthetic detergents, wax silicone polishes or aerosol sprays without checking with your stairlift supplier first. Recycling and disposal of your stairlift Do not dispose of any part of this product as everyday trash. For more information about recycling and disposal of your stairlift, please contact your Stannah supplier, details on the back page. Further Information The maximum weight limit for the Stannah 260 Stairlift is 265Ibs Maximum sound emissions 70dB Battery charger input: 100 - 240V AC 50/60 Hz Output to stairlift: 24V DC 750mA. Cleaning your stairlift

Stannah Stairlifts Limited Watt Close, East Portway, Andover, Hampshire, England SP10 3SD We hereby declare that the machinery listed below complies with all the applicable essential health and safety requirements with Annex I of the Machinery directive 2006/42/EC and the relevant technical documentation is compiled in accordance with part B of Annex VII of this directive:- The machinery also complies with the following directives Low Voltage Directive 2006/95/EC EMC Directive 2004/108/EC Stannah Stairlift Model 260 incorporating Manual and Powered Swivel Saxon, Sarum, Solus Sofia Chairs and Powered Hinged Rail “To conform with the provisions of the Machinery directive the machinery must not be put into service until the product has been installed and commission tested in accordance with Stannah Stairlifts Ltd installation instructions” The Technical Documentation has been compiled by Steve Leathley (Engineering Director) Where required in response to a reasoned request by national authorities, relevant information on this machinery can be provided Signed: Date:13th July 2010 Place: Stannah Stairlifts, Andover Tim Eagles (Joint Managing Director) Being the person empowered to draw up the declaration on behalf of the manufacturer

Using your stairlift Help Changing the batteries Technical Cleaning your stairlift The remote calling control batteries will last about one year with average use. When you press one of the arrow buttons, the light around the buttons will tell you how much power is in the batteries. Lights rotating Batteries OK Lights on constantly Batteries low on power – change batteries as soon as possible No light Batteries have no power The lights are on constantly when the batteries are low. Changing the batteries on the remote calling control

To change the batteries Remove screw, slide down and open the battery cover, then insert the new batteries. Each remote calling control takes three AA batteries. Changing the batteries on the remote calling control

Using your stairlift Help Changing the batteries Technical Cleaning your stairlift Technical and Safety It is very unlikely that your stairlift will stop while travelling. However, if it does and is causing an obstruction, we have provided you with a hand-winding tool and instructions on how to manually move your stairlift out of the way. To move the stairlift using the hand-winding tool Switch off the master power switch. See page 7. Remove the plastic cap on the front of the chair base. Put the hand-winding tool into the hole where labelled. Turn the handle as shown on the label on the chair base. If your stairlift stops at the end of the rail and the green power light on the armrest goes off, use the checklist on page 21. If the checklist does not help you to solve the problem, please follow the instructions below. If in any doubt, please contact your Stannah supplier for help. Details are on the back page. SAFETY NOTICE Never use the stairlift when the hand-winding tool is in the hole

remote calling controls. You can remove the power key to stop others from using your stairlift. Stand with your feet clear of the footrest when you lower the seat. Make sure the area around the hinged rail is clear before moving the stairlift. Always use the seatbelt. Only undo it when you have reached the top or bottom of the stairs and are ready to get off. Keep your elbows tucked in close to your body when using the stairlift. Only one person should ever use the stairlift at any time. Never use the stairlift when the hand-winding tool is in the hole. Never allow children to use the stairlift unsupervised. Never attempt to dismantle the stairlift. In the unlikely event of your stairlift breaking down during its travel. Swivel the chair towards the top of the stairs using the manual swivel levers, undo seatbelt and exit onto stairs. Do not attempt to exit your stairlift before swivelling the chair towards the top of stairs. You can then fold the chair up and swivel it back to its travelling position. You should then make your way to the nearest end of the stairs. Report breakdown to your Stannah supplier. Follow these points to make sure you always use your stairlift safely. Technical and Safety 20

Using your stairlift Help Changing the batteries Technical Cleaning your stairlift Help It is unlikely that you will ever experience a problem with your stairlift. If you do, please use the following checklist. If the checklist doesn’t help you to solve the problem, contact your stairlift supplier, details on the back page. Stairlift will not move The green power light is off Check that the master power switch is switched on – see page 7. Check that the power key is inserted and turned to the on position – see page 8. The stairlift will not work if either of these are switched off. Check that the chair is swivelled back to its travelling position and that the swivel levers are fully raised. The chair will not move unless it is in this position – see pages 4 and 14. Check whether there is anything obstructing the safety edges- see picture. If there is, the stairlift is still on and can be moved in the opposite direction to allow you to remove the obstruction. You can then continue to go up or down the stairs. If your stairlift still does not move, the batteries may be flat Leave it to recharge overnight at the bottom of the stairs. If this does not work, call your Stannah supplier. Even with flat batteries the Stairlift should have enough power to get down to the bottom of the stairs. If you can safely do so, (1) turn the power key to the off position, then back on. (2) press and hold the down control. After a few seconds the stairlift will start. Then call your Stannah supplier. If the stairlift stops during the above, repeat steps 1 and 2 until you reach the bottom of the stairs. The green power light is on

The batteries are not being charged. Please note that your stairlift can continue to run on battery power. Check that the battery charger is plugged in. The position of the battery charger can be found on page 2 of this guide. Check that there has not been a power outage. Check that the stairlift is at the top or bottom of the stairs. If you cannot correct the fault, you can switch off the beeper by turning the master power switch to the off position – see page 7. Then, please call your Stannah supplier. Multi-user environments Switch off the power key before getting into and out of the chair. This will ensure that no one else can call the stairlift when you are using it. Make sure the power key is turned to the on position when you have completed your journey. This ensures the stairlift will work for other users. Remote calling controls do not work Check the batteries – see page 17. Powered swivel seat does not work Please call your stairlift supplier. You will still be able to use the manual swivel until a technician can visit you. Just make sure the swivel levers are fully raised when the chair is in the travelling position – See pages 4 and 14.

Using your stairlift Help Changing the batteries Technical Cleaning your stairlift Help Product Labelling 265 Ibs Weight Limit Stannah Supplier Model Number Model 260 Stairlift

www.StannahStairlifts.com Issue 3 November 2010 *600093* 600093 Original Instructions