Dish Network 112182 Operation & User’s Manual

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Brand: Dish Network
Category: Satellite TV System
Model: 112182 (Operation & User’s Manual)
File Type: PDF
File Size: 3.32 Mb
Pages: 148

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ATTENTION SYMBOLS, WARNING SYMBOLS, AND GRAY BOXES

You must be aware of safety when you install and use this system. This User Guide provides various procedures. If you do some of these procedures carelessly, you could injure or kill yourself or damage equipment or property. Some other procedures require special attention. The WARNING! symbol means that if you are not careful, You could injure or kill yourself, or You could damage equipment or property. The ATTENTION! symbol means you should pay special attention to: Important instructions for using the system, or Important instructions for maintaining the system. The Class II Symbol alerts qualified service personnel to use only identical replacement parts in this apparatus. FOR YOUR SAFETY Do not try to open the case of the receiver. There is risk of electrical shock, which may cause damage to the receiver and/or personal injury or death to you. There are no user-serviceable parts inside the receiver. Opening the receiver case or making unauthorized changes will void the warranty. To reduce the risk of fire or electric shock, do not expose this appliance to rain or moisture. IMPORTANT SOFTWARE NOTICE! As with all software controlled products, unexpected behavior could arise if the user tries to perform operations in a non- routine manner. This product, like almost any other high tech product, is subject to bugs and hence EchoStar CANNOT AND DOES NOT GUARANTEE OR WARRANT THAT ALL FEATURES, SUCH AS PARENTAL CONTROL, WILL WORK AS INTENDED UNDER ALL CIRCUMSTANCES. EchoStar endeavors to improve such conditions and will periodically download improvements. EQUIPMENT AND SOFTWARE COVERED BY THIS USER’S GUIDE Note: This User Guide covers the DishPVR 501, DishPVR 508, and DishDVR 510 receivers, and software models DP501, DP508, and DP510. This Guide may cover other devices, not listed here. COPYRIGHT NOTICE Copyright © 2003 EchoStar Technologies Corporation, Englewood, Colorado 80112. All rights reserved. The information in this User Guide may change without notice. We may issue revisions to tell you about such changes. Please send comments or questions about this User Guide to: Technical Publications, EchoStar Technologies Corporation, 94 Inverness Terrace East, Englewood, Colorado 80112. Part Number: 124878 Printed in the United States of America. DISH Network is a registered trademark of EchoStar Communications Corporation. For information about DISH Network, please visit our website at www.dishnetwork.com. Manufactured under license from Dolby Laboratories.“Dolby”, “Pro Logic”, and are trademarks of Dolby Laboratories. We acknowledge all product names, trade names, or corporate names we mention in this User Guide to be the proprietary property of the registered owners.

Safety Instructions ..............................................................v

Chapter 1 - How to Get Started ..........................................1 Welcome! .....................................................1 Overview ......................................................2 New Features Video .....................................2 Getting Started .............................................3 Quick Tour of Basic Features .......................4 Quick Tour of the Menus ..............................6 Quick Tour of DishDVR Features .................10 Chapter 2 - Parts of the System .........................................15 The Receiver ................................................15 Remote Control ............................................20 Receiver Menus ...........................................27 TV and VCR Connections ............................29 Chapter 3 - Using the System.............................................31 Change Channels .........................................31 Use the Program Guide ................................31 Use the Program Banner ..............................34 Use the Browse Banner ...............................34 Buy a Pay Per View Program .......................36 Use Themes .................................................37 Use Favorites Lists .......................................38 Use the Search Feature ...............................40 Use Locks .....................................................42 Use Event Timers .........................................48 Use Caller ID ................................................58 Use Dolby® Digital Sound ............................59 Use the DishDVR Features ..........................60 Control Other Devices with the Remote .......68 Upgrade the Receiver Software ...................79 Reset the Receiver .......................................80 Change Program Languages .......................80 Set Up the Accessory Jack ..........................81 Dish Home Interactive TV Applications ........81

Chapter 4 - Installation Instructions ................................. 83

How to Use these Instructions .....................83 Installing a DISH 500 Antenna .....................83 DishPro Wiring Diagrams .............................94 Running Coaxial Cable ................................101 Connecting Each Receiver to a Phone Line 102 Chapter 5 - Reference......................................................... 105 Use the Troubleshooting Tables ..................105 Test the System ...........................................119 Device Codes ...............................................120 Appendix A.......................................................................... 125 Appendix B.......................................................................... 127 Limited Warranty ..........................................127 What the Warranty Covers ...........................127 What the Warranty Does Not Cover ............127 Residential Customer Agreement ................130 Staying Legal ...............................................136 FCC Compliance ..........................................137 Radio Interference .......................................138 Index .................................................................................... 139

Important Safety Instructions

Page v 1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Do not use this apparatus near water. 6. Clean only with a dry cloth. 7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions. 8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat. 9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding-type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet. 10. Protect the power cord from being walked on or pinched, particularly at plugs, convenience receptacles, and the point where they exit from the apparatus. 11. Use only attachments/accessories specified by the manufacturer. 12. Unplug this apparatus during lightning storms or when unused for long periods of time. 13. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as the power supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped. Apparatus shall not be exposed to dripping or splashing and no objects filled with liquids, such as vases, shall be placed on the apparatus.

Note to Satellite TV System Installer: This reminder is provided to call the

satellite TV system installer’s attention to Article 820-40 of the National Electrical Code (NEC) that provides guidelines for proper grounding and, in particular, specifies that the cable ground shall be connected to the grounding system of the building as close to the point of cable entry as practical. Safety Tips • Unplug the receiver from the AC power outlet before cleaning. • The use of accessories or attachments not recommended by the receiver manufacturer will void the Limited Warranty. • Do not place the receiver in an enclosure such as a cabinet without proper ventilation. • Do not install the receiver in any area where the temperature can be less than 40°F or more than 113°F. • Do not stack the receiver on top of or below other electronic devices. • Do not place candles or other meltable objects on top of the receiver. • Operate the receiver using only the type of power source indicated on the marking label. Unplug the receiver power cord by gripping the power plug, not the cord. • Do not overload wall outlets or extension cords, as this can result in a risk of fire or electrical shock. • Never insert objects of any kind into the receiver through openings, as the objects may touch dangerous voltage points or short out parts. This could cause fire or electrical shock. • Make sure that the outdoor parts of the antenna system are grounded in accordance with local, state, federal, and National Electrical Code (NEC) requirements. • Do not locate the antenna near overhead light or power circuits, or where it can fall into such power lines or circuits. When installing the antenna, take extreme care to avoid touching such power lines or circuits, as contact with them can be fatal. • Do not attempt to service the receiver yourself, as opening or removing covers may expose you to dangerous voltage, and will void the Limited Warranty. Refer all servicing to authorized service personnel. • Use an outlet that contains surge suppression or ground fault protection. For added protection during a lightning storm, or when the receiver is left unattended and unused for long periods of time, unplug the power cord from the wall outlet, disconnect the lines between the receiver and the antenna, and disconnect the telephone line. This will provide some protection against damage caused by lightning or power line surges. Ground Clamps Ground Clamp Electric Service Equipment Power Service Grounding Electrode System Satellite Dish Grounding Conductors Antenna Discharge Unit (NEC Art. 250, Part H) (NEC Section 810-21) Coaxial Cable from Satellite Dish

How to Get Started

Welcome! You’re about to enjoy a Digital Video Recorder! This satellite receiver lets you decide how you watch TV. You can record and play back audio and video with full digital quality. You can pause a live program and not miss any of the action or you can record a program to watch later, without a VCR. This device is also an advanced satellite receiver, with features like a UHF/IR remote control, on-screen program information, themes to select programs, favorite lists, program locks, Dolby® Digital sound, and more. Note: Portions of your system may be marked with DishPVR and PVR or DishDVR and DVR. Either way, the system works just the same. IMPORTANT INFORMATION ABOUT THIS RECEIVER • Always handle the satellite receiver carefully. Avoid excessive shock and vibration at all times as this can damage the hard drive. • If you have the receiver turned on and need to move it, be sure to unplug the receiver and let it sit for at least 30 seconds before moving it. • Do not install the receiver in any area where the temperature can be less than 40°F or more than 113°F while the unit is operating. • If the receiver is cold to the touch, do not plug it in immediately. Let it sit unplugged at room temperature for at least 45 minutes before plugging it in. • Avoid installing the receiver on top of or underneath another electronic device (such as a stereo receiver) as this can cause heat build-up and vibration. Welcome to this User Guide! We have placed tips in the gray bars on most pages to help you.

How to Get Started

Overview Before you use your satellite receiver, you need to install the system or have it installed by a professional technician. For a professional installation, please call the Customer Service Center at 1-800-333-DISH (3474). If you install the system yourself, use the instructions in Chapter 4. A vital part of the installation is to set up the receiver to get the latest software via the satellite signal. You cannot use the receiver’s features until you do! If you are installing a new system and follow the instructions in Chapter 4, your receiver will automatically get this software. • After you install your system (or add this receiver to an existing system), all you need to do is order your program packages using the instructions on page 3. • Take the Quick Tours that begin on page 4 to become familiar with product operation and features. • To learn about the parts of the system, see Parts of the System on page 15. • To learn how to use the system, see Chapter 3, How to Use the System on page 31. • To troubleshoot the system, see Chapter 5, Reference on page 105. • Tune to the DISH Network info channels or visit our Web site at www.dishnetwork.com for info. • For more help, call the Customer Service Center at 1-800-333-DISH (3474). New Features Video Your new receiver comes with New Features Video software. This new software allows us to download information to your hard drive in the form of short, video messages which will appear in your DVR List. We will use these messages to tell you when we’ve updated your receiver to add exciting new features and capabilities. Be sure to look for these events whenever you access your recorded events — to see what’s new for you from the DISH Network! Tip: Notice that menus and other screen pictures shown in this guide are for example only. What you see on your TV may look a bit different.

Order Your Program Packages

1. Turn on the receiver and your TV. 2. Press the SYS INFO button on the receiver front panel to open the Important System Information screen on the TV screen. Leave the menu open while you do steps 3 and 4. Note: The numbers in the figure below are for example only. Use the numbers on the Important System Information screen displayed on your TV. 3. Call 1-800-333-DISH (3474) to tell us you’ve installed the system and want to get services. We’ll explain what program packages you can buy. You’ll need to verify the information on the Important System Information screen. 4. We’ll turn your services on via the satellite signal. This process usually takes just a few minutes. When we finish, you’ll be able to watch your programs. 5. Press the SELECT button on the remote control or receiver front panel to clear the Important System Information menu from the TV screen.

How to Get Started

Choose a Program to Watch 1. Make sure the receiver is on and its green front panel POWER light is on. Also, make sure you turn on the TV. 2. Press the remote control GUIDE button to open the receiver’s Program Guide on the TV screen. 3. Use the remote control ARROW buttons to move the highlight around the Program Guide, and to highlight a program that is on now. 4. Press the remote control SELECT button to watch the program you just highlighted. Quick Tour of Basic Features 1. Make sure the TV is on. 2. Press the UP or DOWN ARROW button to change channels. 3. Press the RECALL button to go back to the last channel you watched. The Program Guide is your key to satellite TV programs. The receiver displays the Program Guide on the TV screen. You’ll find a quick tour of basic features here, and a quick tour of DVR features beginning on page 10. Whenever you want to go back to the last channel you watched, just press the RECALL button.

Quick Tour of Basic Features

4. Press the THEME (LEFT arrow) button to open the Themes menu. 5. For example, press the 1 button to see a list of movies. 6. Press the VIEW button to go back to watch a program. 7. Press the INFO button to see info about the program. 8. Press the CANCEL button to go back to watch the program. 9. Press the BROWSE (RIGHT arrow) button to open the Browse Banner. In this example, the Browse Banner shows info on a program we’re watching at the top, and info on another program at the bottom.

How to Get Started

10. Press the UP or DOWN ARROW button to change the channel information you see at the bottom of the TV screen. Until you do, the bottom info is the same as the top info. 11. Press the RIGHT ARROW button to change the channel information you see at the bottom of the TV screen for the program coming next. Press the LEFT ARROW button to got back to the program on now. 12. Press the VIEW button to clear the Browse Banner from the TV screen and to go back to watching a program. Quick Tour of the Menus 1. Press the remote control MENU button to open the Main Menu. 2. Press the 1 button to select the Program Guide option on the Main Menu. This opens the Program Guide on the TV screen. You can use the Program Guide to find a program to watch. For now, though, go on with this tour. Tip: The Main Menu is your key to the menus the receiver displays on the TV screen.

Quick Tour of the Menus

3. Press the MENU button to go back to the Main Menu. 4. Press the 2 button to select the Themes and Search option on the Main Menu. This opens the Themes menu on the TV screen. 5. For example, press the 1 button to see a list of movies. Any time you’re in a menu and want to go directly back to watching your program, just press VIEW on the remote. Tip: Themes let you get a list of just movies, just sports events, or just programs in several other categories.

How to Get Started

6. Press the MENU button to go back to the Main Menu. 7. Back on the Main Menu, notice the Mail option. The mail feature is for DISH Network to send you messages, and only at special times. 8. Press the 4 button to select the Favorites option on the Main Menu to open the Favorite Lists menu.You can use Favorite Lists to make the Program Guide and other on-screen lists show only your favorite channels. 9. Press MENU to go back to the Main Menu. 10. Press the 5 button to select the Locks option on the Main Menu. This opens the Locks menu on the TV screen. This menu is used to set a lock. 11. Press MENU to go back to the Main Menu. 12. Press the 6 button to select the System Setup option on the Main Menu. This opens the System Setup menu. Use this menu to set up the system the way you want. Tip: You can set up a Favorites List of your favorite channels. Then, when you use this list as your program guide, you see only those channels that really interest you. Tip: The System Setup menu lets you set up the system the way you want!

Quick Tour of the Menus

13. Press MENU to go back to the Main Menu. 14. Press the 7 button to select the Timers option on the Main Menu to open the Event Timer Management menu. This menu is used for creating and changing timers used to trigger automatic recordings. 15. Press MENU to go back to the Main Menu. Note: Your screen may show PVR instead of DVR, but the receiver operates the same way. 16. Press the 8 button to select the DVR Events option on the Main Menu. This opens the DishDVR Recorded Events menu, which allows you to select and play back programs you recorded. Tip: You can press the CANCEL button to back out of any menu. Unless you’re in the Important System Information screen, if you want to immediately go back to watching a program no matter where you are in the menus, press the VIEW button.

How to Get Started

L 17. Press the VIEW button to go back to watching a program. Quick Tour of DishDVR Features 1. Watch a program for just a few minutes. 2. Press the PAUSE button to pause the program. 3. Press the PLAY button to watch the program from the point where you paused it. 4. Press the VIEW button to go back right away to the “live” program. 5. Press the SKIP BACK button to skip back about ten seconds in the program. Tip: You can pause a live program to answer the phone or get a snack!

Quick Tour of DishDVR Features

6. Press the PAUSE button and then press the BACK button to reverse the program in slow motion. Press the BACK button once to reverse the program 1/4 the speed as normal play. Press the BACK button twice to reverse at normal speed. If you press the BACK button again, the program reverses as described in step 7. 7. Press the BACK button once to reverse the program four times as fast as normal play. Press the BACK button twice to reverse at 15 times normal speed, three times to reverse at 60 times normal speed, and four times to reverse at 300 times normal speed. 8. Press the PLAY button.

How to Get Started

9. Press the SKIP AHEAD button to skip ahead about 30 seconds in the play back. Note: You cannot skip ahead if you are watching live TV. 10. Press the PAUSE button and then press the FWD button to forward the program in slow motion. When you press the FWD button once the program advances at 1/15 the speed of normal play. Press the FWD button twice to forward at 1/4 as fast as normal play. Press the FWD button three times to play the program at normal speed. If you press the FWD button again, the program advances as described in step 11. 11. Press the FWD (“FORWARD”) button once to forward the program four times as fast as normal play. Press the FWD button twice to forward at 15 times normal speed, three times to forward at 60 times normal speed, and four times to forward at 300 times normal speed. Tip: The DishDVR has features that let you decide how to watch TV!

Quick Tour of DishDVR Features

12. Press the VIEW button to go back right away to the program in progress. 13. Press the RECORD button to start recording the program right now. 14. The Start Recording Options menu displays. Select Manual user stop. See page 48 for an explanation of the other recording options. 15. Select Done to start recording the program. Notice the receiver’s front panel RECORDING light turns on. 16. If you want, press the STOP button. This stops the receiver from recording the program. Notice the receiver’s front panel RECORDING light turns off. 17. Now, if you want to take the time, use the Program Guide to find another program set to start in the next few minutes. Note: Start watching the program when it starts. Watch the program for a few minutes. 18. Press the BACK button to reverse the program. Note: Let the program reverse all the way to its start. 19. Press the RECORD button. The receiver stores a recording of all of the program broadcast so far, and keeps on recording the program. You can record all of the program, even though you didn’t start recording until after the program started. 20. Press the DVR button. This opens the Recorded Events menu on the TV screen. Note: Even though the button on your remote control may be marked DVR or PVR, the remote control works the same way. Tip: The DishDVR features let you record programs without using a VCR! This is important: If you don’t tune to a program until after it starts, you can record only the part of the program that comes after you tune to it.

How to Get Started

21. Use the remote control arrow buttons to highlight an event on the Recorded Events menu (it’s OK to highlight an event you’re recording). 22. Press the remote control SELECT button to select the event you highlighted. This opens a menu of info about that event. 23. Press VIEW to return to your live programming. Conclusion This is the end of the quick tours. Continue on to the next chapter, Parts of the System, for a detailed description of your DishDVR receiver.

Parts of the System

Page 15 The Receiver Receiver Front Panel Smart Card Door The Smart Card is behind the door on the front panel. Note: Leave the Smart Card in, and keep the door closed. Front Panel Buttons The front panel buttons work the same way as the buttons on the remote, to control the receiver. For more information on the remote control buttons, see Remote Control on page 20 of this User Guide. Info Button Press the INFO button to see information about a program you watch or a program you highlight in a menu. The information may include one or more of these signs: for a program you can’t buy for a blacked-out program for a pay per view program for a program with an event timer for a locked program Menu Button Press the MENU button to open the Main Menu.

Parts of the System

Arrow Buttons Use the ARROW buttons to move a menu highlight to an option or a program. Use the UP and DOWN ARROW buttons to change channels while watching a program. When watching a program, pressing the LEFT ARROW button opens the Themes menu and the RIGHT ARROW button opens the Browse Banner. Select Button Press the SELECT button to select an item you highlight in a menu. Sys Info Button Press the SYS INFO button to open the Important System Information menu. Power Button Press the POWER button to turn the receiver on or off. Power Light The POWER LED lights up when you turn the receiver on and turns off when you turn it off. Note: Even when the POWER light is off, the receiver continues to work and requires power. Don’t unplug the receiver unless you need to move it! Recording Light The RECORDING LED lights up whenever you are recording a program. IR Sensor and IR Blasters The IR SENSOR receives IR signals from the remote control. For information on the IR BLASTERS, please see Control a VCR on page 56. Tip: First, you move the highlight to an item with the Arrow buttons, and then you press the SELECT button to select that item.

Receiver Back Panel

The receiver back panel has ports you can use to connect the receiver to other devices (you may not need to use some of these ports). The back panel also has the power cord and phone jack. Tighten the connections only by hand. If you use a wrench you might over-tighten the connections and cause damage that would not be covered by the Limited Warranty. Receiver Fan and Air Holes The receiver has a fan behind the air holes. The fan turns on and off as needed to cool the receiver. Don’t block the air holes! If you do, the receiver could over-heat! Satellite In Connect the cable from the satellite dish to the SATELLITE IN port. Channel 3/4 Switch If you use TV SET OUT to connect the receiver to a TV, set this switch to the channel you want to tune to on your TV. Choose a channel that isn’t used by a cable or local TV station. If you connect the receiver to a VCR that has a channel switch, set both switches to the same channel. Note: If you are connecting multiple receivers to multiple TVs, these receivers and TVs can all be set to the same channel (3 or 4) to avoid interference with local broadcasts.

Parts of the System

TV Set Out This connection provides good picture quality and good mono sound quality (even if you have a TV or other devices that provide stereo sound). If you use TV SET OUT to watch satellite channels, you must keep the TV(s) tuned to the same channel (either channel 3 or 4) as you selected on the Channel 3/4 Switch of the satellite receiver. The TV SET OUT can be switched between satellite programming and the signal on the TV ANTENNA/CABLE IN connection using the TV/VIDEO button on the remote control. TV Antenna/Cable In Use the TV ANTENNA/CABLE IN to connect a broadcast TV antenna or cable TV box to the receiver. The TV ANTENNA/ CABLE IN connection is only available through the TV SET OUT as described above. Phono (RCA) Audio/Video Outputs These outputs provide high-quality picture and stereo sound. • If the TV has only one input for this type of audio, connect it to the receiver’s RIGHT AUDIO output. • If you use these outputs to connect the receiver to other devices, be sure to follow the instructions in the devices’ user manuals. Super Video (S-Video) Output The receiver provides S-Video, which is the highest quality video available. If you use this output for video, you must still connect the audio with the PHONO (RCA) AUDIO OUTPUTS or the DOLBY® DIGITAL output. Dolby® Digital Output The receiver provides Dolby® Digital encoded output and linear Pulse Code Modulation (PCM) for an audio amplifier/decoder that can process this kind of output. Phone Jack Connect a phone cable with a standard RJ-11 phone plug to the receiver here, and then connect the cable to an active phone jack. Note: You must keep the receiver connected to a phone line at all times to buy Pay Per View programs or use exciting interactive features. Expansion Port This port is reserved for future use.

If you connect a multi-dish switch to the ACCESSORY JACK, or

if you use an IR extender, you must set up the receiver properly. See Set Up the Accessory Jack on page 81. Power Cord Even when the receiver front panel’s green POWER LED is off, the receiver keeps working and it needs power. So, don’t unplug the receiver’s power cord unless you need to move the receiver or if it will not be used for an extended period of time. Before moving the receiver, unplug the power cord and let the receiver sit for at least 30 seconds! Always handle the receiver gently to protect the delicate parts it has inside. UHF Remote Antenna Input The receiver uses the antenna to get UHF signals from the remote control. Connect the UHF antenna here, and set it so it doesn’t touch anything. Set the antenna straight up so you can use the remote control as far away as possible. Attach an Attenuator Stray UHF signals (from your neighbor’s remote control, for example) can block signals from the remote control to the receiver. To help prevent blocks, you can install a 10 dB attenuator (you can buy one from a consumer electronics parts store). Note: This will help keep out stray UHF signals, but also cut down how far away you can use the remote control. 1. Take the UHF antenna off of the receiver’s back panel UHF REMOTE ANTENNA input. 2. Put a 10 dB attenuator onto the UHF REMOTE ANTENNA input. 3. Put the UHF antenna onto the attenuator. Tip: If the receiver does unexpected things (for example, changes channels, starts DVR features randomly), you may have to install a 10 dB attenuator to block stray UHF signals. You can buy one of these attenuators at almost any electronic parts store.

Parts of the System

Remote Control This section describes the remote control and its buttons used to control the receiver. To find out how to use the remote to control other devices, see Control Other Devices with the Remote, beginning on page 68. The remote control we pack with the receiver may look a bit different than the one shown on page 22. If you lose or damage the remote control, you can use the receiver’s front panel buttons to operate many of the receiver's features. Call the Customer Service Center at 1-800-333-DISH (3474) to order a new remote. The remote control uses both Ultra High Frequency (UHF) radio signals and infrared (IR) light signals to control the receiver but uses only IR signals to control other devices. • IR signals travel only short distances (40 feet or less), and can’t go through walls or other solid objects. You must point the remote control directly at the device you want to control, with no objects to block the signal path. • UHF signals travel long distances (100 feet or more) and can go through walls and other solid objects. Because UHF signals travel so far, the receiver may respond to signals from other nearby remote controls (for example, your neighbor’s remote control). To handle this problem, please see Change the Address on page 26. If this doesn’t work, please see Attach an Attenuator on page 19. Note: To use UHF capabilities, you need to connect your UHF antenna as described on page 19. Tip: If the receiver does unexpected things (for example, changes channels, starts DVR features randomly), you may have to change the remote control address. See Change the Address on page 26.

Remote Control Batteries

The remote control comes with AAA batteries. When you replace old batteries, you should replace all of the batteries. Use batteries of the same kind, for example alkaline or carbon zinc, and don’t mix batteries of different kinds. Alkaline batteries last longer. Changing the Batteries 1. Press down on the battery cover’s top latch and lift the cover off. 2. Take out all of the old batteries. 3. Put the new batteries in. Make sure you match the plus (“+”) ends with the plus markings on the battery case. 4. Fit the battery cover’s bottom tab back into the slot at the bottom of the battery case, and snap the cover back into place. Low Battery Warning When you see a low battery warning message on the bottom line of the Program Banner, the batteries in your remote control are weak and need to be replaced.

Parts of the System

Remote Control Buttons SAT Mode Button Press this button to set the remote to SAT (“satellite”) mode. The SAT mode button’s back light lights up for two seconds to show you’ve set the remote to SAT mode. While the remote control is in SAT mode, the remote control buttons operate as described below to control satellite receiver functions.

Press the blank POWER button to turn the receiver on or off.

Use the TV POWER button to turn the TV on or off. See Set Up the Remote to Control Other Devices for instructions on programming the remote to control your TV. Menu Button Press this button to open the Main Menu. TV/Video Button If you connect a second video source, such as cable or a broadcast antenna, to the receiver’s back panel TV ANTENNA/CABLE IN port, you can use this button to switch the receiver between the satellite signal and the another video signal. Note: The signal from the second video source will only be available on the TV SET OUT port, not on the S-VIDEO or RCA output connectors. Page Up and Page Down Buttons Press the PAGE UP button or the PAGE DOWN button to scan, page by page, through the Program Guide, a Themes list, a Favorite List, an Event Timers list, or a list of channels. Mute Button Press this button to turn the TV sound off or on. To use this button, you must set up the remote to control your TV. See Set Up the Remote to Control Other Devices for instructions. Volume Button Press this button to change the TV volume. To use this button, you must set up the remote to control your TV. See Set Up the Remote to Control Other Devices for instructions. Guide Button Press this button to open the Program Guide. When you have the Program Guide open, press this button again to change the Favorites Lists. Arrow Buttons • Press these buttons to highlight an option in the menus, the Program Guide, and the Browse Banner. • While watching a program, press the UP or DOWN ARROW button to change channels. • While watching a program, press the BROWSE button (the RIGHT ARROW button) to open the Browse Banner. Tip: The Guide button opens the Program Guide. Use it to get information on programs that are on now and that will be on in the future.

Parts of the System

• While watching a program, press the THEME button (the LEFT ARROW button) to open the Themes menu. • To enter a number in a menu, highlight the place where you need to enter the number. Then, press the UP or DOWN ARROW button to increase or decrease the number in the highlighted place. Or, you can use the number buttons. Select Button Press this button to select the option you highlight in a menu, Program Guide, or Browse Banner. Recall Button Press this button to go back to the last receiver channel you watched. Press it again to switch between the last two receiver channels you watched. Info Button • Press the INFO button for more information about the show you are watching. • Press the INFO button for more information about a program you have highlighted in the Program Guide, Browse Banner, Themes, or Recorded Events list. • If a menu has a Help option, press this button to see help information for that menu. View Button • While watching a program, press this button to briefly display the Program Banner. • When you use a menu, press this button to cancel out of the menu and go back to watching a program.

Press this button to cancel and return to the previous menu or to

watch a program if there are no previous menus. Number Buttons • While watching a program, using the Program Guide, or using the Browse Banner, use these buttons to enter a channel number. • When you have the Program Guide open, enter a number of hours you want to skip forward with these buttons, and then press the RIGHT ARROW button. This is how you can quickly move the Program Guide forward. To move back, enter the number of hours you want to move back and then press the LEFT ARROW button. • If a menu option has a number, press the button with the same number to select that option. • Use these buttons to enter numbers in a blank field. Star (*) Button Press this button to back space while using the Search function of your receiver. Zero Button Press this button to move one character forward while using the Search function of your receiver. Pound (#) Button Press this button to display the Search screen. Also, you use this button in several procedures described in this User’s Guide. Dish Button Press this button to use the Dish Home Interactive TV applications. See page 81 for information on using this exciting new feature. DVR Buttons Use these buttons to record or play back a DVR program. See Use the DVR Features for details. Note: Even if the top button says “PVR” instead of “DVR,” it works the same. Tip: When you’re in the Program Guide, you can skip ahead 24 hours just by pressing the SKIP AHEAD button on the remote. If you skip ahead, you can skip back 24 hours by pressing the SKIP BACK button. Tip: DVR buttons let you take control of television. You can use them to pause live TV, go back in time, skip ahead, and more!

Parts of the System

Change the Address Because UHF signals travel long distances and go through walls, a neighbor’s remote could control your receiver by mistake. To handle this problem, you can change the address on the remote and receiver as follows: 1. Make sure you turn on the TV and receiver. 2. Open the Important System Information menu by pressing the receiver’s front panel SYS INFO button. 3. The Important System Information menu shows a Remote Address. Write down this number: 4. Press and hold the SAT mode button about three seconds, until all the mode buttons light up, and then let go of the SAT button. 5. Use the number buttons to enter any number from 1 to 16, but not the one you wrote in step 3. Write down the number you enter: 6. Press the POUND (#) button. If you entered the address correctly, the SAT mode button flashes three times. 7. Press the RECORD button. 8. Make sure the Remote Address you see on the Important System Information menu now is the same as the one you entered in step 5. If the addresses are not the same, repeat step 7. 9. To check the address in the remote control, press and hold the SAT mode button for three seconds. Then, let go of the SAT button, and press the POUND (#) button twice. The SAT mode button flashes the same number of times as the address you entered in step 5. Press the SELECT button to close the Important System Information menu.

This section shows examples of the key menus the receiver displays on the

TV screen and how to use them. Open or Close a Menu • Press the MENU button to open the Main Menu. You can open any other menu starting from the Main Menu. • Press the CANCEL button to close a menu. Make a Choice in a Menu 1. Use the remote control ARROW buttons to highlight a menu option. An option you highlight looks like the English option shown below. 2. Press the remote control SELECT button to select the option you highlight. Note: If a menu option has a number, you can press the remote control’s number to select that option. If you do this, you don’t have to highlight the option first. For example, to select the Program Guide option on the Main Menu, just press the remote control 1 button. Make a Choice in a List The menus have two types of lists, like these examples: • A single choice list lets you make only one choice at a time. If you make another choice, you don’t keep your earlier choice. • A multiple choice list lets you make more than one choice at a time. If you make another choice, you keep your earlier choice(s). Tip: Whenever a menu option has a number next to it, you can just press that number on the remote to instantly access it. 1

Parts of the System

Here’s what to do: 1. Use the ARROW buttons to highlight an option. 2. Press SELECT to choose the option(s). 3. Select Save. Cancel a Procedure To cancel a procedure, press the remote control CANCEL or VIEW button before you do the last step of the procedure. • To go back to watch a program, press the VIEW button. • To go back to the previous menu, press the CANCEL button. Note: If you don’t do anything in a menu for several minutes, the menu times out. This throws away any change you made, and displays the last channel you watched. Tip: Any time you’re in a menu and want to immediately go back to watching your program, just press the View button.

TV and VCR Connections

Page 29 TV and VCR Connections Use the following diagram and instructions to connect the satellite receiver to a TV and VCR (optional). TV Set Out to a TV - Connect a coaxial cable between the TV SET OUT on the receiver an the TV’s input. Be sure to set the CHANNEL 3/4 switch on the receiver to the channel you use to watch satellite TV. TV Set Out to a VCR (Optional) - Connect a coaxial cable between the TV SET OUT on the receiver and the VCR’s input. Connect another cable between the VCR’s output and the TV’s input. Be sure to set the CHANNEL 3/4 switches on the receiver and VCR to the channel you use to watch satellite TV.

Using the System

Page 31 Change Channels You can change channel on your satellite receiver while watching a program by doing one of the following: • Press the remote control UP or DOWN ARROW button to change the channel. • Use the NUMBER PAD buttons to enter the channel number you want. Note: If you apply a Favorites List, you can use the UP or DOWN ARROW buttons to change channels on the list you apply, or use the number buttons to change to any channel, even if it is not on your applied list. The receiver skips over blocked channels if you hide them and lock the receiver. See page 38 for information on Favorites Lists. Use the Program Guide You can use the Program Guide to see what programs are on and to change channels. • The first time you use the receiver, it will take a little while to display the Program Guide. A message may be displayed indicating that the Program Guide needs to be updated. This is normal. • A red background behind a channel usually means you haven’t subscribed to the channel. Once you buy a channel, you can tune to it. To order a channel, please call 1-800-333-DISH (3474) or use the Dish button to order through the Customer Support application. Tip: The Program Guide is your key to satellite TV programs. The receiver displays the Program Guide on the TV screen.

Using the System

• The Program Guide shows which Favorites List you apply. Pressing GUIDE scrolls through the available Favorites Lists: • All Chan - Displays all of the channels available on DISH Network. • All Sub - Displays all of the channels in your subscription. • Other Favorites Lists - Displays only the channels on a particular list. See Use Favorites Lists for more information. • The Program Guide shows programs that are on now and those that will be on during the next seven to nine days. The guide doesn’t show programs that have ended. Note: You can only get the seven to nine-day Program Guide from the 110 West satellite. If your system does not receive 110 West, the Program Guide will display information on programs for only two days. • You can hide adult channels so the Program Guide doesn’t show them. Please see Hide or Show All Adult Channels on page 47. • You will find any of the following symbols in the Program Guide: • (DD) in the programming titles means a program has Dolby® Digital sound. • for a program you can’t buy • for a blacked-out program • for a pay per view program • for a program with an event timer • for a locked program Display the Last Channel You Watched in the Program Guide You can set up the Program Guide to either show or not show the channel you are watching in its upper right-hand corner. 1. Press the MENU button. 2. Select the System Setup option. 3. Select the Guide Displays option. 4. Select the Partial guide with video option or the Full guide without video option. 5. Select the Save option. Tip: Be sure to turn off the receiver (so the green power light is off) when you’re not using it. This way, the Program Guide will be automatically updated, and you won’t have to wait for it to be updated when you’re watching a program. or:

Use the Program Guide

Page 33 Set the Channel Order in the Program Guide You can set up the Program Guide to list channels in ascending order (with the highest channel number at the top), or in descending order (with the highest channel number at the bottom). Note: If you don’t set a channel order, the Program Guide lists the channels in descending order. 1. Press the MENU button. 2. Select the System Setup option. 3. Select the Channel Order option. 4. Select the Ascending or Descending option. 5. Select the Save option. Select a Program in the Program Guide 1. Press GUIDE to open the Program Guide. 2. Move around the Program Guide to highlight a program using the following ways: • Use the NUMBER PAD buttons to enter the channel number you want. This will move the Program Guide to show the channel you enter and some others. • Use the ARROW buttons to move the highlight around the Program Guide. • Jump through the Program Guide in large steps forward or backward in time: a. Use the NUMBER PAD to enter the number of hours you want to skip. Press the RIGHT ARROW button to skip forward, and then the LEFT ARROW button to skip backward. b. Use the SKIP AHEAD or SKIP BACK feature to move the Program Guide ahead or back a full 24 hours.

Using the System

Note: When you use the Program Guide, if the receiver needs to get the latest information (which might take a few minutes), it’ll display a message that asks you to let it download new program information. As it downloads, the receiver displays a status bar. To avoid getting this message, turn the receiver off when you’re not using it. It’ll get the latest information by itself and maintain an updated Program Guide. 3. After you have highlighted the program you want, you can press the INFO button for more information about the program. If you do, press the CANCEL button to go back to the Program Guide. 4. Press the SELECT button to change to the highlighted program. If you select a program that is on in the future, the receiver will display a message to create a timer. See User Event Timers on page 48. 5. Press the CANCEL or VIEW button to close the Program Guide. Use the Program Banner You can use the Program Banner to find out more about a program you watch, while you watch it. The receiver displays the Program Banner for a few seconds at the top of the TV screen every time you change the channel or press the VIEW button. Note: When you see a low battery warning message on the bottom line of the Program Banner, the batteries in your remote control are weak and need to be replaced. Use the Browse Banner You can use the Browse Banner to see what other programs are on and not miss any of a program you are watching. The Browse Banner shows information on the program you are watching at the top of the TV screen, and information on other programs at the bottom of the TV screen. The Browse Banner stays on the TV screen until you close it. Tip: Whenever you change channels, the Program Banner appears for a few seconds with information on the program that’s playing on that channel.

Use the Browse Banner

Page 35 In this example, the Browse Banner shows information on a program we’re watching at the top, and information on another program at the bottom. The bottom Browse Banner displays the Favorites List that is currently applied. If the All Chan list is applied, the Browse Banner shows all channels. If another Favorites List is applied, the banner shows only the channels on that list. If you hide adult channels and lock the receiver, the banner doesn’t show adult channels. Select a Program with the Browse Banner While you watch a program, press the BROWSE (right arrow) button to get information on other programs. With the Browse Banner open: 1. Move through the programs and highlight a desired program by doing the following: • Press the UP or DOWN ARROW button to change the channel information you see at the bottom of the TV screen, or use the number buttons to enter a channel number. The Browse Banner shows information about the program on now on that channel, at the bottom of the TV screen. • Press the RIGHT ARROW button to see information about the next program on the channel you chose. If you do this, press the LEFT ARROW button to go back to the current program on now on that channel. 2. Press the INFO button for more information about the highlighted program at the bottom of the TV screen. If you do this, press the CANCEL button to go back to the Browse Banner. 3. Select a highlighted program with the Browse Banner: If the program is on now, the channel will change to the selected program. If the program occurs in the future, this opens a menu where you can set an Event Timer for the program, as described on page 48. 4. To exit the Browse Banner, press the CANCEL button.

Using the System

Buy a Pay Per View Program Once you confirm an order for a pay per view program, you can’t cancel thereafter and we’ll bill you for it. You must pay for all programs you or anyone else buys with the receiver. To lock pay per view, see Lock or Unlock All Pay Per View Programs on page 46. To buy pay per view programs, you must connect the receiver to an active phone line. You can watch a pay per view program on TVs connected to as many as six different receivers. You will pay for the program only once, but you must order the program for all the receivers you will watch it on. How to Buy a Pay Per View Program Review Pay Per View Programming You Have Purchased 1. Select a pay per view program in the Program Guide. Pay per view programs are marked “PPV” in the Program Guide. 2. To buy the pay per view program, select the Yes option. If you don’t want to buy the pay per view program, select the No or Cancel option. 3. A menu displays asking you to confirm your order. Select the Yes option to confirm the older and we will bill you for it. Select the No or Cancel option to cancel the order. 1. Press the MENU button. 2. Select the System Setup option. Tip: If you have a DSL line, the receiver’s modem may not be able to dial out. If so, you will need to get a DSL filter and install it between the receiver and the phone wall jack. You should be able to obtain one of these filters from your DSL provider. Remember: Enjoy your Pay Per View events but be careful. You cannot cancel the purchase of any Pay Per View events once you confirm. or or

While you watch a program, press the THEME (LEFT ARROW)

button to open the Themes (Theme Categories) menu. 2. Select a Theme category. This opens a list of programs that match the Theme you selected like this example. Note: If you hide adult channels and lock the receiver, Themes lists will not show programs on adult channels. Note: Programs colored in red are those that are not in your subscription. 3. Move through the list of programs using the UP and DOWN ARROW buttons or a page at a time using the PAGE UP and PAGE DOWN buttons on the remote control. 3. Select the Purchase Info option. This opens a list of shows you’ve bought, both the ones you’ve watched and the ones you haven’t watched yet. 4. Select the Cancel option to close the list.

Using the System

4. Highlight the program you want. You can press the INFO button for more information about the program you highlight. If you do, press the CANCEL button to go back to the list of programs. 5. Press the SELECT button to watch the program or set a timer. Use Favorites Lists You can set up lists of your favorite channels to appear in the Program Guide. These lists can include any channels you want. Note: If you hide adult channels and lock the receiver, no Favorites List will show adult channels. You must do two things to use Favorites Lists: 1. Set up the list(s) you want. Please see Set Up or Change a Favorites List on page 39. 2. Apply a list. See Apply a Favorites List on page 40. About Favorites Lists • When you apply a Favorites List, the Program Guide shows only the channels in that list. To choose channels in the list, press the remote control UP or DOWN ARROW button. • To choose a channel whether or not it is on the Favorites List you apply, use the number buttons to enter the channel number. • The All Chan list includes all the channels. You can’t make any changes to the All Chan list. • The All Sub list includes all the channels you buy. You can’t make any changes to the All Sub list unless you change what you buy. To do so, please call 1-800-333-DISH (3474) or press the DISH button to go to Dish Home Interactive TV Applications. • You can use up to four custom Favorites Lists. You can give each list a name. When you first get the receiver, the four lists have the names List 1, List 2, List 3, and List 4. The lists are empty until you add channels to them. • You can add as many channels as you want to each list. Tip: Favorites Lists let you set up lists of your favorite channels. When you apply one of these lists in your Program Guide, you see only your favorite channels — making it much easier to find programs to watch.

Use Favorites Lists

Page 39 Set Up or Change a Favorites List 1. Press the MENU button. 2. Open the Favorites Lists menu. 3. Select the list you want to change. A check mark shows up next to the list. For example, here we selected List 1. 4. Select the Modify List option. Note: You cannot modify the All Chan and All Sub lists. 5. In the Channels list, select a channel or channels you want to add to the list. A check mark shows up next to each channel. For example, here we selected USA - 102, LIFE - 108, and HGTV - 112. You can select the Clear option to remove all the channels from the channels list. 6. To delete a channel, select the channel again. The check mark next to the channel goes away. 7. Select the Save option to save your changes. Change a Favorites List’s Name 1. Open the Favorites Lists menu. 2. Select the list whose name you want to change. A check mark shows up next to the list. For example, here we selected List 1. 3. Select the Edit List Name option. 4. Select the Clear option if you want to clear the list’s name. Tip: Be sure to set up a list of your favorite channels because it makes finding programs to watch much easier!

Using the System

5. Select a letter on the on-screen keypad (it’s just like selecting a menu option). For example, here we selected B. Do this again to spell out the name. You can enter up to eight letters, numbers, or spaces. If you need to, select the space option to insert a space in the name or the back option to correct a letter. 6. Select the Save option to save your changes. Apply a Favorites List To apply a Favorites List, do the following: • If the Program Guide is open, press the GUIDE button repeatedly until the list you want appears. The Program Guide shows which list you apply. Note: Unless you add channels to at least one custom list, you can apply only the All Chan list or the All Sub list. Use the Search Feature The Search feature allows you to search the Program Guide for programs or program information. 1. Press the SEARCH button. 2. The Search menu will open. 3. Move the highlight to the Name box. Tip: It’s easy to apply a Favorites List. Just press GUIDE on the remote repeatedly, and watch for the name of your list to appear in the upper left most area of the Program Guide

Use the Search Feature

Page 41 4. There are two ways to enter the name of the program you want to find: • Use the UP, DOWN, LEFT, and RIGHT ARROWS to scroll around on the virtual keyboard and then select the letters you want. • Use the remote control number pad to enter the letters in the Name box. Numbers 2 through 9 have telephone-style numbers written above them. To enter an H, for example, press 4 twice because H is the second letter listed above the 4 on the number pad. For example, if you are searching for Rudy: Press three times for an R. Press twice for a U. Press once for a D. Press three times for a Y. Note: Enter up to 14 characters (letters and spaces) for your search. 5. When you have entered the name, scroll down to choose between two options: • Search Event Titles Only - Select this option when you are sure the word(s) you entered are part of the event title. • Search All Event Info - Select this option if you want to search event titles and information for the word(s) you entered. 6. Select the Search option. When the search completes, you will see a screen listing the name of the program(s) and the start and stop times. 7. Highlight the program you want to watch or record and press SELECT.

Using the System

8. If the Create An Event Timer menu opens, select Create to record the program. See Use Event Timers for more options on setting up timers. 9. After setting up the timer, select Cancel to exit the menu or press View to go back to watching a program. Use Locks The Locks feature allows you to lock out certain programming, channels, or receiver functions. The locks can be unlocked using a special password. Note: You can set up a Personal Identification Number (PIN) with the Customer Service Center so only you can order services by phone. See Personal Identification Number on page 48 for more information. • You can set locks and lock the receiver so only someone who knows the password can get to locked channels or programs. You must do two things to use locks: 1. Set up the locks you want (see the next few pages). 2. Lock the receiver. This is how you apply the locks you set up (that is, how you make them work). See Lock or Unlock the Receiver on page 47. Open the Locks Menu 1. Press the MENU button. 2. Select the Locks option. This opens the Locks (Parental and System Locks) menu. Note: If you’ve locked the receiver previously, you must enter the password to open the Locks menu. 3. On the Locks menu, select the option for the lock you want to set. Tip: You can lock out programs by a rating such as PG-13, or you can lock out entire channels.

Set or Change the Password

1. Press MENU and then select the Locks menu. Note: If you’ve locked the receiver previously, you must enter the existing password to open the Locks menu. So, unless you know the password you can’t change it. 2. Select the Change Password option. 3. Use the number buttons to enter the password you have now. The receiver displays stars (*) as you enter the digits of the password. When you enter the last digit of the password, the receiver highlights the OK option. Press the SELECT button. 4. Enter the new password. 5. Enter the new password again to confirm your choice. 6. Select the OK option again. 7. Memorize your new password. If You Forget the Password If you forget the password, call the Customer Service Center at 1-800-333-DISH (3474). You may need to give us information such as your name, your address, your telephone number, the receiver serial number (see Order Your Program Packages on page 3), and your Personal Identification Number (PIN), if you use one (see page 48). Rating Code Locks • Rating code locks use the codes the original program providers assign to the programs. The actual content of the programs may be different from the assigned ratings. Note: No rating system can guarantee that all unwanted material is screened out. • Like all other locks, these locks work only when you lock the receiver. • You can lock any satellite program, even a pay per view program. • The locks built into some TVs (“V chip” locks) don’t work for satellite programs. • TV program ratings are different from movie ratings. • Receiver locks don’t work for TV programs. Important: If you create a password, be sure to write it down and put it away some where safe, as you will not be able to change any locks or unlock the receiver without it. Tip: If you forget your password, call Customer Service at 1-800-333- DISH (3474)

Using the System

• Rating Codes: G: General Audience. Suitable for young children. PG: Parental Guidance suggested. PG-13: Parental Guidance suggested. Not recommended for children under 13. R: Restricted. Not recommended for children under 17 unless accompanied by an adult. NC-17: Not recommended for Children under the age of 17. NR/AO: Not Rated/Adult Oriented Expanded Ratings: L: Language. Adult language. V: Violence. Graphic Violence. SC: Sexual Content. Sexual scenes. N: Nudity. Nude scenes. Set or Change Rating Code Locks 1. Press MENU and then select the Locks menu. 2. Select the Ratings Locks option. 3. Select the rating for the youngest viewers you want to protect. This also selects ratings for programs for more mature viewers. In the example here, if you lock PG-13 rated programs, you also lock all programs with the R, NC-17, and NR/AO ratings. 4. Select the expanded rating code(s), if you want to lock these ratings too. For example, here we selected Language. Note: You can select any, all, or none of these rating codes. 5. To unlock a rating code, select the code. 6. Select the Save option to save your changes. 7. You must lock the receiver to apply the lock you just set. See Lock or Unlock the Receiver on page 47. Tip: If you have the password, you can lock and unlock any channel, including pay per view channels.

Set or Change Channel Locks

Note: You can lock any channel, even a pay per view channel. 1. Press MENU and then select the Locks menu. 2. Select the Channel Locks option. Select the channel(s) you want to lock. A checkmark shows up next to the channel(s), as you can see in this example. 3. To unlock a channel, select that channel. The checkmark next to the channel goes away. 4. Select the Save option to save your changes. 5. You must lock the receiver to apply the lock you just set. See Lock or Unlock the Receiver on page 47. Lock or Unlock the Receiver Front Panel Buttons Note: You can lock the receiver buttons and hide the remote to limit how people use the receiver. Note: Even if you lock the receiver front panel buttons, the POWER button will continue to work. 1. Press MENU and then select the Locks menu. 2. Select the Front Panel Lock option. The Lock Front Panel Buttons pop-up displays. 3. Select the Yes option. 4. You must lock the receiver to apply the lock you just set. See Lock or Unlock the Receiver on page 47.

Using the System

To unlock the receiver front panel buttons: 1. Press MENU and then select the Locks menu. 2. Select the Front Panel Lock options Unlock Front Panel Buttons pop- up displays. 3. Select the Yes option. Lock or Unlock All Pay Per View Programs Note: This locks all pay per view channels. You can lock one or more channel(s) with channel locks or rating code locks. To lock all pay per view programs: 1. Press MENU and then select the Locks menu. 2. Select the Lock PPV option. 3. You must lock the receiver to apply the lock you just set. Please see Lock or Unlock the Receiver on page 47. To unlock all pay per view programs: 1. Press MENU and then select the Locks menu. 2. Select the Unlock PPV option.

Hide or Show All Adult Channels

You can keep the Program Guide, Themes lists, Favorites Lists, and the Browse Banner from showing any adult channels. This means no one can tune to adult channels with the remote control UP or DOWN ARROW button or number buttons. Note: This locks all adult channels. You can lock one or more adult channel(s) with channel locks or rating code locks. To hide all adult channels: 1. Open the Locks menu. 2. Select the Hide Adult option. 3. You must lock the receiver to apply the lock you just set. Please see Lock or Unlock the Receiver, below. To show all adult channels: 1. Open the Locks menu. 2. Select the Unhide Adult option. Lock or Unlock the Receiver To lock the receiver: 1. Press MENU and then select the Locks menu. 2. Select the Lock System option. The receiver displays a message that tells you to enter the password. 3. Use the number buttons to enter the password. The receiver displays stars (*) as you enter the digits of the password. When you enter the last digit of the password, the receiver highlights the OK option. Press the SELECT button. 4. The receiver displays a message that tells you to enter the password again. Do so, and then select the OK option again. This applies all the locks you set. To unlock the receiver: 1. Press MENU and then select the Locks menu. 2. Because the receiver is locked, it displays a message that tells you to enter a password. The receiver displays stars (*) as you enter the digits of the password. When you enter the last digit of the password, the receiver highlights the OK option. Press the SELECT button. 3. Select the Unlock System option. Tip: You can lock single adult channels or all adult channels. Just remember that you will need the password to unlock them. Tip: To use Locks, you must set the locks you want, and then lock the receiver.

Using the System

When You’ve Locked the Receiver • If you try to watch a locked channel or program, erase a protected DishDVR recording, or open the Locks menu, the receiver displays a message that tells you to enter the password. • The receiver gives you three tries to enter the right password. If you can’t do this, the receiver doesn’t let you try again for several minutes. If you enter the right password, you can watch a locked channel or program or open the Locks menu. • If you leave a locked channel or program or the Locks menu, you must enter the password again to see the channel, program, or Locks menu again. • If you unlock the receiver, leave the locks unchanged, and then lock the receiver again, you apply the same locks as before. Personal Identification Number You can set up a Personal Identification Number (PIN) for call-in requests only. Anyone who calls the Customer Service Center must provide this PIN to make any changes to your account, to buy services, or to get information. You can call the Customer Service Center at 1-800-333-DISH (3474) at any time to set up a PIN. If you forget your PIN, you must call the Customer Service Center. We may ask for more information to make sure it’s okay for you to make changes to your account. Use Event Timers Many satellite TV programs and films are copyrighted. In some cases, copyright law may apply to private, in-home recording. Event timers let you set up the receiver to tune in future programs and/or record them, with the DishDVR features or a VCR. • An “event” is a program, sports event, pay per view movie, or anything else on satellite TV. • You can quickly set a one-time event timer with Quick Record. See page 50. • You can set an automatic event timer for a program listed with start and stop times in the Program Guide. This can be a program that comes on each day or each week. See page 51. • A manual event timer lets you set custom start and stop times for a timer. You can use a manual timer to record part of a program, several programs together, or parts of several programs. See page 52.

Use Event Timers

Page 49 • If you use an event timer, you can record only the channel you’ve got tuned. This means you can’t record one program and watch or record another “live” program at the same time. • If you open a menu while you record to a VCR, the tape may record the menu. If you change the volume or press the MUTE button, the tape may record the change depending on how your VCR is connected in your system. Note: If you want to have Event Timer record to a VCR, you must set up the receiver to control the VCR. See Control a VCR on page 56. Note: Even if the systems shows “PVR” instead of “DVR,” it works the same way. Event Timer Types DVR Reminds you a program is about to start; tunes the receiver to the program when it begins; records the program with the DishDVR features. Auto-Tune Reminds you a program is about to start; tunes the receiver to the program when it begins. Reminder Reminds you a program is about to start. VCR Reminds you a program is about to start; tunes the receiver to the program when it begins; starts a VCR to record the program. Event Timer Frequencies Once Works for a one-time program. If the program time changes, this timer works at the new time. The receiver deletes this timer right after the timer works. Note: A Once timer keys on a program, not a time. So even if the program comes on late, the timer works for it. Weekly Works once a week on the same channel at the same time on the same day. You can set this timer for a program that comes on once a week. Daily Works on Monday through Sunday on the same channel at the same time each day. You can set this timer for a program that comes on every day. Mo.-Fr. Works on Monday through Friday on the same channel at the same time each day. You can set this timer for a program that comes on every weekday. Tip: Want to make sure you never miss an episode of your favorite show? Just set a Weekly Event Timer once, and the receiver will automatically record it every week!

Using the System

When an Event Timer Works Only during the five minutes right before an event timer works, you’ll see a small picture of a clock blinking on the TV screen. This clock goes away when the program begins. While you see the clock, you can do either one of the following: • Press the remote control CANCEL button to clear the clock from the TV screen. This doesn’t change the timer; it will still work. • Press the remote control INFO button to see more information on the event timer. If you do this, you’ll have these two choices: • Select the OK option to continue with the event timer, or • Select the Stop Timer option to stop the event timer. Use Quick Record You can use Quick Record to very quickly set a one-time, one-program DVR Event Timer or VCR Event Timer. 1. Highlight but don’t select a future program in the Browse Banner, in the Program Guide or in a Themes list. Note: If you select a future program, you open a menu where you can set an automatic event timer. This is almost as fast as Quick Record. 2. Press the RECORD button. 3. This opens a menu where you can set an event timer. 4. If you want to start the timer one minute early, select the Start 1 min. early option. Note: This lets you make sure the timer records a program’s start. Note: You can start any timer (except one for a pay per view program) one minute early. But, if you set a timer that works right after another timer and the second one starts early, the first one will end early. 5. Select the DVR or VCR option. Tip: You can also press the SELECT button to see more information about the event timer. Tip: Quick Record is the fastest and easiest way to record one program once. Just find the program you want to record, press RECORD and then you’re done. It’s that simple!

Use Event Timers

Page 51 Set an Automatic Event Timer 1. Highlight and select a future program in the Browse Banner, in the Program Guide, or in a Themes list. This opens the Create an Event Timer menu. 2. Select a Timer Type option. A check mark shows up next to the option you select. For example, here we selected the DVR option. 3. Select a Timer Frequency option. A check mark shows up next to the option you select. For example, here we selected the Once option. 4. Only for a Once (one-time), DVR Event Timer, you can select the Protect Recording check box. If you do this, a check mark shows up in the box. Note: When you protect a recorded program, the receiver will ask you before it records over that program. 5. Select the Create option to set the event timer. You’ll see a clock picture on the program in the Program Guide, and also when you press the INFO button to get information about the program. Tip: You can protect any recording so that the receiver will not record over it without asking you first. Just select Protect Recording on the Create an Event Timer menu.

Using the System

Set a Manual Event Timer Use a manual event timer to manually set the start and stop time of a recording. This is useful for recording all of a sports event, even if it goes into overtime. Or, you can record part of a program, or several programs one after the other. Notes: • Before you set a manual timer, use the Program Guide or program lists to find the start and end times you want to set. • You can’t set a manual timer for a pay per view program. • You must set the end time after the start time, and set the end time at least one minute later than the start time. Here’s what to do: 1. Press the MENU button. 2. Select the Timers option. This opens the Event Timer Management menu. 3. Select the Create option. This opens the Create a Manual Event Timer menu. Tip: You can use Event Timers to record programs automatically, or you can set a manual event timer to record several programs that are on one after another on the same channel.

Use Event Timers

Page 53 4. Select a Timer Type option. A check mark shows up next to the option you select. For example, here we selected the DVR option. 5. Select a Timer Frequency option. A check mark shows up next to the option you select. For example, here we selected the Once option. 6. Select a channel: Either: Use the UP or DOWN ARROW button to highlight a channel. Then, press the SELECT button. Or: Use the number buttons to enter a channel number. 7. Only for a Once (one-time), DVR Event Timer, you can select the Protect Recording check box. If you do this, a check mark shows up in the box. Note: If you want to delete a protected program, the receiver will ask you if you are sure you want to delete the event. 8. Select the Set Date/Time option. This opens the Set Date/Time for Manual Timer menu. 9. Use the number buttons to enter the Start Time (make sure you select AM or PM) and the End Time, (make sure you select AM or PM). Note: The menu displays zeroes for you in numbers like “07”. 10. Use the number buttons to enter the Date. 11. Select the Create Timer option. 12. Either: To set another event timer, select the Create option again. Or: If you don’t want to set another event timer, press the CANCEL button. When Event Timers Overlap If you try to set event timers for programs on at the same time and date, the receiver displays a conflict menu with the dates and times of both programs. To resolve the conflict, pick which timer to keep and which timer to delete. Note: The receiver deletes one-time event timers right after they work. You must delete all other types of timers yourself. Tip: You can use a Manual Event Timer to record a “block” of programs on the same channel, or to make sure you don’t miss the last few minutes of a sports event that goes into overtime.

Using the System

Edit an Event Timer • You can edit any type of event timer. • You can change any feature of an event timer. • When you edit an automatic event timer you change it to a manual event timer. A manual timer works at the times you set, which don’t have to be the actual program times. • You can change one type of event timer to any other type of event timer and back, within the limits on each type of timer. Each type of timer has its own limits, so please be careful! Also, you can’t change a manual timer to an automatic timer. Here’s what to do: 1. Press the MENU button. 2. Select the Timers option. This opens the Event Timer Management menu. 3. Select the event timer you want to edit. A check mark shows up in the box next to the event timer. For example, here we selected a DVR event timer. 4. Select the Edit option. This opens the Edit a Manual Event Timer menu. 5. You can change the Timer Type, Timer Frequency, or Channel. To do this, select each option you want. 6. Only for a Once (one-time), DVR Event Timer, you can select the Protect Recording check box. If you do this, a check mark shows up in the box. Note: When you protect a recorded program, the receiver will ask you before it records over that program.

Use Event Timers

Page 55 7. If you want to change the Start Time, the End Time, or the Date, select the Set Date/Time option. This opens the Set Date/Time for Manual Timer menu. Note: If you don’t want to change the date or time, please skip to step 10. 8. Use the number buttons to enter the Start Time (make sure you select AM or PM) and the End Time, (make sure you select AM or PM). Note: The menu displays zeroes for you in numbers like “0925”. 9. Use the number buttons to enter the Date. 10. Select the Create Timer option. 11. Either: To edit another event timer, highlight the timer and select the Edit option again. Or: If you don’t want to edit another event timer, press the CANCEL button. Delete an Event Timer 1. Press the MENU button. 2. Select the Timers option to open the Event Timer Management Menu.

Using the System

3. Select an event timer you want to delete. A check mark shows up in the box next to the event timer. For example, here we selected a DVR event timer. 4. Select any other timer(s) you want to delete. 5. Select the Delete option to delete the timer(s) you selected. Pay Per View Programs and Locked Programs • You must buy a pay per view program before you can set an automatic event timer for it. You can’t set a manual event timer for a pay per view program. You can’t edit an event timer for a pay per view program. • When you’ve locked the receiver, you must enter the password before you can set an automatic event timer for a locked program. You can set a manual event timer for a locked program and not enter the password. If you do set a timer like this, when the timer works the receiver may display only an error message or a password entry menu. If you’ve set a DVR Event Timer or a VCR Event Timer, the recording will show only the error message or password menu. • If you use a DVR Event Timer to record a locked program, you must enter the password to play back the program. If you record a block of two or more programs and just one of them is locked, you must enter the password to play back any of them. For example, if you set an event timer to record a block of three programs and one of them is an adult movie, you must enter the password to watch any of the three programs. Power Off and Event Timers • If the receiver is off when a DVR Event Timer, Auto-Tune Event Timer, or VCR Event Timer works, the receiver will turn on. When the program ends, the receiver will turn off unless you press any remote control or front panel buttons while the timer is in operation. • If the receiver is off when a Reminder Event Timer starts, the receiver will turn on and stay on. How Many Event Timers You Can Set You can set a limited number of event timers. If you try to set more, the receiver displays a menu where you can delete an existing timer. If you don’t delete an existing timer, you won’t be able to set any new ones. Control a VCR Note: Remember, you can use the DishDVR features to record a program without a VCR! • To use VCR Event Timers, you must connect the receiver’s back panel audio/video outputs to the audio/video inputs on the VCR. See page 29 for the recommended connection to a VCR. Tip: You must buy a Pay Per View event before you can set an automatic event timer for it. And you cannot set a manual event timer for any Pay Per View event.

Use Event Timers

Page 57 • To use VCR Event Timers, you must set up the receiver to control the VCR (see below). If the receiver can’t control the VCR, use an Auto- Tune Event Timer to tune the receiver to the channel you want to record. Use the timers built into the VCR to start and stop the VCR at the right times. • The receiver’s front panel IR BLASTER sends an IR signal to control the VCR. This signal can bounce off walls or other objects on its way to the VCR. This works in most home setups. But, shelves or smoked glass doors between the receiver and the VCR can block the signal. If the signal has to cross a very large room, or bounce off curtains, it may not be strong enough to control the VCR. Make sure nothing blocks the signal, and the signal can bounce off nearby, light-colored, smooth surfaces. • If you can’t set up the IR BLASTER to control the VCR, maybe you can use an IR extender you connect to the receiver ACCESSORY JACK. An IR extender is a cable that carries the infrared signal from the receiver to the IR sensor on the VCR. You can buy extenders from the Customer Service Center. You must set up the receiver to send the right signals out via the ACCESSORY JACK. Please see Set Up the Accessory Jack on page 81. Here’s what to do: The receiver starts the VCR to record, but doesn’t turn the VCR on. So, you must leave the VCR turned on! 1. Get the VCR device code from the table in Device Codes starting on page 121. 2. Press the MENU button. 3. Select the System Setup option. 4. Select the Installation option. 5. Select the VCR Setup option. 6. Use the number buttons to enter the VCR device code. 7. Make sure you turn on the VCR. If you are using the TV Set Out on the receiver to provide audio/video to the VCR, set its channel switch to 3 or 4 to match the receiver back panel channel 3/4 switch and make sure the VCR is set to record on this channel. Put in a rewound videotape that you can record on.

Using the System

8. To test the device code, highlight the Test option. The receiver displays a message that warns you to make sure you turn the VCR on. 9. Press the SELECT button to start the test. The VCR records for a few seconds, stops, and then rewinds. 10. The receiver displays a message that says the VCR test is done. Do what the message says. If the VCR did not do the test, enter another device code from the table, and then do step 8, step 9, and this step again. 11. Once you find the right VCR code, select the Save option to save the VCR code you entered. 12. Set the VCR Event Timer(s) you want. Remember, you must leave the VCR turned on with a blank tape inserted ready to record. Use Caller ID Caller ID displays on your TV the names of people as they call you if you subscribe to Caller ID from your local phone company. Enable Caller ID 1. Make sure you have an active phone line connected to the DishDVR receiver. 2. Make sure your system is properly grounded. Sometimes an improperly grounded system will cause problems with the Caller ID feature. 3. Press MENU on the remote and select System Setup, Installation, and then Caller ID, or press MENU-6-1-8 on the remote. 4. When the Caller ID menu opens, move the highlight to Enable and press SELECT to save your choice. Press VIEW to go back to watching a program.

Use Dolby® Digital Sound

Page 59 When You Get a Call When you receive a call, you will see a Caller ID popup with the same kind of information you see on your regular phone or Caller ID device. You can select OK to close the message. If you do nothing, it will disappear after 20 seconds. If you are in a menu when a call comes in, you will see a different Caller ID popup screen. Use Dolby® Digital Sound Dolby® Digital lets you use Dolby® Surround sound in an audio/video system. The receiver has a Dolby® Digital output, although not all programs have Dolby® Digital sound. The receiver provides Dolby® Digital and Linear PCM (regular mono or stereo sound) for a sound system or audio amplifier/decoder that can process such audio. 1. Connect an amplifier/decoder that can process Dolby® Digital signals to the receiver’s back panel DOLBY® DIGITAL output. 2. Press the MENU button. 3. Select the System Setup option. Attention Incoming call: Name: DOE JOHN Phone: 303-555-1234 OK

Using the System

4. Select the Dolby® Digital option. 5. Select one of the options below. If you select the Dolby® Digital/PCM option and the amplifier can’t process both types of signals, you could damage the speakers. Please see the user’s manual that came with your amplifier for more details. • Dolby® Digital Only - Select this option if the amplifier can process only Dolby® Digital (AC3) signals. • PCM Only - Select this option only if the amplifier can’t process Dolby Digital signals. • Dolby® Digital/PCM - Select this option only if the amplifier can process both Dolby® Digital and Linear PCM signals. 6. Select the Save option to save the setup. Use the DishDVR Features Most satellite TV programs and films are copyrighted. In some cases, copyright law may apply to private, in-home recording. The DishDVR features let you decide how to watch TV. You can pause, reverse, or skip back through a program. Then you can go back to watch, fast forward, or skip ahead through the programed can record and play back programs with full digital audio and video quality, without a VCR. Auto Recording If you get a phone call while you watch a live program, you can pause the program, answer the phone, go back to watch the program, and not miss any of the action. You can pause, reverse, or skip back through a live program. Then you can go back to watch, fast forward, or skip ahead through the program. You can also use slow motion forward and backward, and frame advance and reverse while using the DishDVR’s auto recording feature. For more information, please see Use Auto Recording, below.

Use the DishDVR Features

Page 61 On-Demand Recording You can record a program on now or a future program to watch later, or you can keep your recording. You can pause, go back to play, reverse, skip back, fast forward, or skip ahead through a recorded program. You can also use slow motion forward and backward, and frame advance and reverse while using the DishDVR’s auto recording feature. You can play back a program you already recorded and record a new program at the same time. For more information, see page 62. Auto Recording and On-Demand Recording at the Same Time You can pause, go back to watch, reverse, skip back through, fast forward, or skip ahead through a “live” program and record that program at the same time. For more information, see page 66. Use Auto Recording Turn the receiver on and tune it to a channel. Then you can use the remote control’s DishDVR buttons. Note: When you press any one of these buttons, you’ll see a small sign on the TV screen. Press the PAUSE button to pause the program. Press this button again to watch the program from where it paused. Note: For a “live” program, the on-screen pause timer shows how long you’ve paused the program. If you’ve paused the program more than once, the pause timer shows the total time you’ve paused. If you pause after you reverse or forward, the pause timer shows how far you’re behind the “live” program. Press the BACK button once to reverse the program four times as fast as normal play. Press the BACK button twice to reverse at 15 times normal speed, three times to reverse at 60 times normal speed, and four times to reverse at 300 times normal speed. The on-screen bar shows how far you’ve gone. Press the PAUSE button and then press the BACK button to reverse the program in slow motion. Press the BACK button once to reverse the program 1/4 the speed as normal play. Press the BACK button twice to reverse at normal speed. Press the FWD (“FORWARD”) button once to forward the program four times as fast as normal play. Press the FWD button twice to forward at 15 times normal speed, three times to forward at 60 times normal speed, and four times to forward at 300 times normal speed. The on-screen bar shows how far you’ve gone. Tip: Auto recording is what happens automatically while you’re watching a program. It includes features like Pause, Back, Forward and Skip Forward. On-demand recording is what you use with programs you’ve already recorded.

Using the System

Press the PAUSE button and then press the FWD button to forward the program in slow motion. When you press the FWD button once the program advances at 1/15 the speed of normal play. Press the FWD button twice to forward at 1/4 as fast as normal play. Press the FWD button three times to play the program. Note: Of course, you can’t “forward” into the part of a “live” program that hasn’t been broadcast yet. Press the PLAY button to watch the program. Also, press this button to switch from pause, forward, or reverse to play. Press the SKIP BACK button to skip back about ten seconds in a recorded program. Press this button again to skip back again. Press the PAUSE button and then press the skip back button to reverse the recording one frame at a time. Press the SKIP AHEAD button to skip ahead about 30 seconds in the program. Press this button again to skip ahead again. Press the PAUSE button and then press SKIP AHEAD to advance the recording one frame at time. Note: Of course, you can’t “forward” into the part of a “live” program that hasn’t been broadcast yet. Press the VIEW button to catch up with the program as it’s showing now. Use On-Demand Recording Turn the receiver on and tune it to a channel. Note: If you record a locked program while you have the receiver locked, you’ll have to enter the password to play back that program. Start Recording a Program • At a program’s start, press the remote control’s RECORD button. If you’ve watched a program from its start, up to about one hour after it’s started, you can reverse to its start: 1. Press the BACK button. 2. Let the program reverse to its start. 3. Press the RECORD button. You’ll get all of the program on your recording. Note: If you don’t tune to a program until after it starts, you can record only the part of the program that comes after you tune to it.

Use the DishDVR Features

Page 63 Stop Recording a Program • Press the remote control’s STOP button. When you press the RECORD button, you control how long the receiver records. The receiver won’t stop recording too soon. This also means you must remember to stop the recording! You can use an Event Timer to start and stop the recording: • Use Quick Record to set a one-time DVR event timer for a future program. Please see page 50. • Set an automatic DVR event timer to record a future program that comes on each day or each week. Please see page 51. • Set a manual DVR event timer to make a future recording with start and stop times you set. This lets you record part of a program or a block of several programs, one after the other. See page 52. Use the DVR Recorded Events Menu Press the DVR button to open the DishDVR Recorded Events menu. • “Events” are recorded programs or other recordings you make. • If you hide adult channels and lock the receiver, this menu doesn’t list any adult programs by name. • To review programs you record only with the DishDVR features, use this menu. To see all event timers, including DishDVR timers, use the Event Timer Management menu. The DishDVR Recorded Events menu shows you: • A list of recorded events that includes the one you’re recording now, if any. Note: You can sort events either by date or the name of the event. • Approximately how much time you can still record. We call this the “time left.” Note: The receiver needs more room to record programs with more action. So, the “time left” isn’t exact. • If you select any one of the events on the DishDVR Recorded Events menu (even an event you’re recording), you open an information menu for that event. Note: This is just an example of the information menu. The information menu shows only the options for the event you select. For a different event, you’ll see different options. You’ll see some (not all) of the options we list below. You won’t see an option to start recording; to do that, you must press the remote control RECORD button or set an event timer. Note: If you record a locked program while you have the receiver locked, you’ll have to enter the password to play back that program. Tip: Press DVR on the remote to see a list of the events you’ve recorded. To view one of these events, just Select it. You can then Start the recording, Start Over, Stop or Resume play.

Using the System

• Select the Start option to play back the event from its start. • Select the Start Over option to play back the event from its start. • Select the Stop option to stop play back and go back to the event’s information menu. • Select the Resume option to play back the event from where you stopped it before, if ever. • Select the Protect option to “protect” the event. The receiver will ask you before it records over the event. • Select the Unprotect option to “unprotect” the event. Note: To unprotect an event or to erase a protected event when you’ve locked the receiver, you must enter the password. • Select the Erase option to erase the event. • Select the View option to go back to the last satellite TV channel you watched. If you’re recording an event, the receiver tunes to that event’s channel. • Select the Cancel option to go back to the DishDVR Recorded Events menu. While Playing Back or Recording an Event • Press the PAUSE button to pause the play back. Press this button again to go on with the play back. • Press the BACK button once to reverse the program four times as fast as normal play. Press the BACK button twice to reverse at 15 times normal speed, three times to reverse at 60 times normal speed, and four times to reverse at 300 times normal speed. • Press the PAUSE button and then press the BACK button to reverse the program in slow motion. Press the BACK button once to reverse the program 1/4 the speed as normal play. Press the BACK button twice to reverse at normal speed. • Press the FWD (“FORWARD”) button once to forward the program four times as fast as normal play. Press the FWD button twice to forward at 15 times normal speed, three times to forward at 60 times normal speed, and four times to forward at 300 times normal speed. • Press the PAUSE button and then press the FWD button to forward the program in slow motion. When you press the FWD button once the program advances at 1/15 the speed of normal play. Press the FWD button twice to forward at 1/4 as fast as normal play. Press the FWD button three times to play the program. Note: Of course, you can watch any part of an event you’ve already recorded.

Use the DishDVR Features

Page 65 • Press the PLAY button to play back or go on with a paused play back. Also, press this button to switch from fast forward or reverse back to normal play back. • Press the SKIP BACK button to skip back about ten seconds in the event. Press this button again to skip back again. • Press the PAUSE button and then press the SKIP BACK button to reverse the recording one frame at a time. • Press the SKIP AHEAD button to skip ahead about 30 seconds in the event. Press this button again to skip ahead again. • Press the PAUSE button and then press the SKIP AHEAD button to advance the recording one frame at a time. • Press the STOP button to stop play back. Play Back a Recorded Event and Record Another Event 1. Set up the receiver to make an on-demand recording. Note: You can press the RECORD button or you can use any kind of event timer except a VCR event timer. 2. Press the DVR button. This opens the DVR Recorded Events menu. 3. Select an event on the DishDVR Recorded Events menu (not the one you’re recording). This opens an information menu for that event. 4. Select the Start, Start Over, or Resume option to play back the event. Tip: With the DishDVR receiver, you can even watch one recorded event while recording another at the same time!

Using the System

More About the DVR Features Auto Recording • Whenever you turn the receiver on, it’s auto recording. • With auto record, you can record up to about an hour of a program. This total recording time applies to auto recording only. • The receiver needs more room to record programs with more action. So, the total recording time isn’t exact. • After about an hour, the receiver starts to record over its oldest audio and video to have room for new audio and video. • If one program ends and the next one starts on the same channel, the receiver continues to record the next program. • If you change the channel, you erase the recorded audio and video, and start recording the new channel. On-Demand Recording • On-demand recording works only when you set it up. • The receiver must have enough room to record: • When you make a one-time DishDVR recording, you can set the receiver to ask you before it records over what you record. This is how you “protect” a recorded event. • If the receiver needs room to record a new event, it’ll record over the oldest “unprotected” recorded event(s) to make room. • If the receiver is out of room, and you don’t let it record over any old recorded events, it won’t be able to record a new event. • To free up space on the receiver, you can erase events by opening the Events Information menu and selecting the Erase option. Auto and On-Demand Record at the Same Time If you record a live program using the on-demand option, you can use auto recording to pause, go back to play, reverse, skip back through, fast forward, or skip ahead through the same program at the same time.

Use the DishDVR Features

Page 67 Copy Recordings to Videotape You may want to keep a videotape copy of a recording you made on the DishDVR. Or, if the receiver is out of room, maybe you’ll want to move recordings to a videotape to store them. Many satellite TV programs and films are copyrighted. In some cases, copyright law may apply to private, in-home recording. You will not be able to play back events with full digital audio and video quality from a videotape. Here’s what to do: 1. Connect the receiver’s back panel audio/video outputs to the VCR’s audio/video inputs. 2. Put a rewound tape into the VCR. 3. Turn the VCR on. 4. Press the remote control DVR button. This opens the DishDVR Recorded Events menu. 5. Select an event on the DishDVR Recorded Events menu. This opens an information menu for that event. 6. Start the VCR to record onto the tape. 7. On the event’s information menu, select the Start option. The receiver begins to play back the event. 8. When the play back is done, either: Select another event to copy, or: If you don’t have another copy to make, stop the VCR. Tip: If you want to “archive” an event to save it for a long time, you can move it from the receiver to a VCR.

Using the System

Control Other Devices with the Remote This section describes how to use the remote to control a TV, a VCR, or other devices. For information on how to use the remote to control the receiver, see Remote Control on page 20. You can set up the remote to control the satellite TV receiver and up three other devices. These devices can be a TV, a VCR or DVD player, and a third device. Remote Control Modes You can set the remote to four different modes to control the receiver or other devices. You must set up the remote to control a device like a TV or a VCR. See Set Up the Remote to Control Other Devices, below. Use the remote control’s mode buttons, SAT (satellite receiver), TV, VCR (for a VCR or a DVD player), and AUX (“auxiliary,” for a cable TV box, a tuner, or an audio amplifier) to set the remote to the right mode for the device. To change the mode, press the button for the device you want the remote to control. The mode button lights for two seconds to show you’ve set the remote to that mode. Limited Mode You can program your remote control in limited mode to keep from accidentally changing the channel on your TV or VCR. When you use the remote to control your TV in limited mode, you will only be able to use the POWER, MUTE, and VOLUME buttons. Also, when you use the remote to control your VCR in limited mode, you will only be able to use the POWER and VCR tape control buttons. The section Set Up the Remote Control has a step that tells the remote control to go into limited mode. Note: Limited mode is not used with cable boxes or amplifiers. Set Up the Remote to Control Other Devices Over the next few pages we tell you how to use the remote to control a TV, a VCR, a cable TV box, a tuner, or an amplifier. When you get the remote it’s already set up to control the receiver. But, you must set up the remote to control the TV before you can control the TV’s POWER, MUTE, and VOLUME buttons. To use the remote to control other devices, you must first program it to control these other devices. You can do this by either following the instruction in Set Up the Remote Control below, or Scan for Device Codes procedure described on page 70.

Control Other Devices with the Remote

Page 69 Set Up the Remote Control You can set up the remote to control other devices using the device codes listed on page 120. 1. Turn the device on. Use the device’s front panel buttons or its remote control. 2. Find the brand name of the device in the tables starting on page 120. If the brand isn’t listed, see Scan for Device Codes on page 70. 3. Press and hold the mode button until all the other mode buttons light up, and then let go of the button. The mode button flashes. For example, hold the TV mode button for a TV until all of the other mode buttons light. When you let go, the TV mode light will flash. 4. For AUX mode only. Press 0 for a second TV, or 1 for a second VCR, or 2 for a tuner, amplifier, or cable box. This step is for programming which kind of device that should be programmed in AUX mode. If you’re not programming in AUX mode, skip to step 5. 5. Enter one of the three-digit device codes from the table using the number buttons. The three-digit device code should be for the brand name of your device that you found in step 2. 6. If you want to program limited mode, press 1. If not, skip to step 7. See Limited Mode for more information. 7. Press the POUND (#) button. If you entered the code correctly, the mode button flashes three times. 8. Press the blank POWER button to turn off the device. If the device does not turn off, go to step 10. If the code works, the device should turn off. 9. Turn the device back on and try some other buttons to make sure they work. If the code works for other buttons, stop here. Sometimes the blank POWER button works when other buttons don’t. 10. If the code doesn’t work, redo steps 3 through 9 with another device code from the tables. Try every code listed for you brand until one works for your device. 11. If you can’t find a code that works try, Scan for Device Codes below.

Using the System

Scan for Device Codes If the code for your device is not listed in the tables starting on page 120, use this procedure to scan the remote control’s memory for the device code. 1. Turn the device on. Use the device’s front panel buttons or its remote control. 2. Press and hold the mode button until all the other mode buttons light up, and then let go of the button. The mode button flashes. For example, hold the TV mode button for a TV until all of the other mode buttons light. When you let go, the TV mode light will flash. 3. For AUX mode only. Press 0 for a second TV, or 1 for a second VCR, or 2 for a tuner, amplifier, or cable box. Then press the STAR (*) button. This step is for programming which kind of device that should be programmed in AUX mode. If you’re not programming in AUX mode, skip to step 4. 4. Press the blank POWER button. This puts your remote in the scan mode. 5. Press the UP or DOWN ARROW button repeatedly until the device turns off. As you press the UP or DOWN ARROW button, the remote is trying each code in the memory to see if it can turn off your device. When the device turns off, you have found a code that might work. Note: The mode button for the device will flash rapidly eight times when you’ve scanned all the codes for that device. 6. Press the Pound (#) button. This stores the code you found. 7. Turn the device back on and try some other buttons to make sure they work. Press the blank POWER button to turn the device back on. Try some other buttons to make sure they work. Sometimes, the blank POWER button works when other buttons don’t. 8. Repeat this procedure until you’ve tried all the codes. You may need to repeat the scan to find the best code for your device. Tip: The receiver deletes one- time event timers right after they work. You must delete all other types of timers yourself.

Control Other Devices with the Remote

Page 71 Check the Device Codes You can find out what device code you’ve set for each remote control mode. 1. Press and hold the mode button until all the other mode buttons light up, and then let go of the button. The mode button flashes. For example, hold the TV mode button for a TV until all of the other mode buttons light. When you let go, the TV mode light will flash. 2. Press the Pound (#) button twice. Watch the mode light to determine your code. The mode button flashes the number for each digit of the device code, with a pause between the groups of flashes. A quick flash is for zero. For example, if the code is 570, the mode button flashes five times, pauses, flashes seven times, pauses, and flashes once quickly. 3. For AUX mode only.The first group of flashes tells you what the AUX mode controls. A quick flash (zero) before the three-digit code is for a TV; one regular flash is for a VCR; and two flashes is for a tuner, amplifier, or cable box. For example, if the TV code is 570, the AUX mode button flashes once quickly (indicating 0 for TV), pauses, flashes five times, pauses, flashes seven times, pauses, and flashes once quickly.

Using the System

Remote Control Buttons Control the Receiver When you get the remote it’s already set up to control the receiver. But, you must set up the remote to control the TV before you can use the MUTE and VOLUME buttons. For information on the remote buttons that control the receiver, please see Remote Control on page 20. Control a TV (or a Second TV) Only the buttons described here control a TV. Some of the buttons described here may not control your TV. Please see your TV user’s manual for information about the TV’s features. TV Mode Button You must first set up the remote to control the TV. Please see Set Up the Remote to Control Other Devices, beginning on page 68. Then, you must press the TV mode button to set the remote to TV mode. The TV mode button lights for two seconds to show you’ve set the remote to TV mode. Make sure you keep the remote in TV mode to use the buttons described here. Note: You can set up the remote to control a second TV in AUX mode, the same way it controls the first TV in TV mode. See Set Up the Remote to Control Devices beginning on page 68. TV/Video Button If the TV has video input options, use this button to switch the TV video input. Power Buttons Press either POWER button to turn the TV on or off. Note: If you set up the remote to control one TV in TV mode and an additional TV in AUX mode, pressing the TV POWER button controls only the TV you set up in TV mode. Mute Button Press this button to turn the TV sound on or off. Volume Button Press this button to raise (+) or lower (-) the TV sound volume. Tip: If you set up the remote to control a TV, the TV POWER, MUTE, and VOLUME buttons will control the TV volume when you’re in most other modes.

Control Other Devices with the Remote

Page 73 Up/Down Arrow Buttons Use these buttons to change channels on the TV. Note: These buttons do not change the channels on the TV if the remote control is in limited mode. Select Button The SELECT button works as the ENTER button for a TV. Recall Button Press this button to go back to the last TV channel you watched. Press it again to switch between the last two TV channels you watched. Number Buttons Use these buttons to directly enter a different channel. Note: These buttons do not change the channels on the TV if the remote control is in limited mode. Control a VCR (or a Second VCR or a DVD Player) Only the buttons described here control a VCR or DVD player. Some of the buttons described here may not control your VCR or DVD player. See the user’s manual that came with your VCR or DVD player for information about the features. VCR Mode Button You must first set up the remote to control the VCR. See Set Up the Remote to Control Devices, beginning on page 68. Then, you must press the VCR mode button to set the remote to VCR mode. The VCR mode button lights for two seconds to show you’ve set the remote to VCR mode. Make sure you keep the remote in VCR mode to use the buttons described here. Note: You can set up the remote to control a second VCR in AUX mode, the same way it controls the first VCR in VCR mode. See Set Up the Remote to Control Devices beginning on page 68. Note: You must set the remote to VCR mode to set it up to control a DVD player. Once you do this, you must set the remote to VCR mode to control a DVD player.

Using the System

TV/Video Button Use this button to switch the VCR between its TV mode and its VCR mode (see your VCR user’s manual for information). Power Button Press the blank Power button to turn the VCR on or off. Press the TV power button to turn the TV on or off. Mute Button Press this button to turn the TV sound off or on. Up/Down Arrow Buttons Use these buttons to change channels on the VCR. Note: If you are using the remote control in Limited Mode, the TV will not change channels. Recall Button Press this button to go back to the last VCR channel you used. Press it again to switch between the last two VCR channels you used. VCR Buttons • Press the BACK button to rewind a videotape. • Press the PAUSE button to pause a videotape. Press this button or the PLAY button to go back to play the tape. • Press the FWD (“forward”) button to forward a videotape. • Press the STOP button to stop playing or recording on a videotape. • Press the RECORD button to record on a videotape. • Press the PLAY button to play or to go back to play a videotape.

Control Other Devices with the Remote

Page 75 Number Buttons Use these buttons to enter channel numbers. Note: If you are using the remote control in Limited Mode, the TV will not change channels. Control a Cable TV Box Only the buttons described here control a cable TV box. Some of the buttons described here may not control your cable TV box. Please see your cable box user’s manual for information about the box’s features. AUX Mode Button You must first set up the remote to control the cable TV box. Please see Set Up the Remote to Control Devices, beginning on page 68. Then, you must press the AUX mode button to set the remote to AUX mode. The AUX mode button lights for two seconds to show you’ve set the remote to AUX mode. Make sure you keep the remote in AUX mode to use the buttons described here. TV/Video Button Use this button to switch the cable box between its TV mode and its video mode. Power Button Press the blank POWER button to turn the cable box on or off. Mute Button Press this button to turn on or off the sound from the cable box. Volume Button Press this button to raise (+) or lower (-) the sound volume from the cable box.

Using the System

Up/Down Buttons Use these buttons to change channels on the cable box. Select Button Press the Select button in place of the ENTER button for the cable box. Recall Button Press this button to go back to the last cable box channel you used. Press it again to switch between the last two cable box channels you used. Number Buttons Use these buttons to enter channel numbers. Control a Tuner or Amplifier Only the buttons described here control a tuner or amplifier. Some of the buttons described here may not control your tuner or amplifier. Please see the user’s manual that came with your tuner or amplifier for more information. AUX Mode Button You must first set up the remote to control the device. See Set Up the Remote to Control Devices, beginning on page 68. Then, you must press the AUX mode button to set the remote to AUX mode. The AUX mode button flashes once to show you’ve set the remote to AUX mode. Make sure you keep the remote in AUX mode to use the buttons described here. Power Button Press the blank POWER button to turn the tuner or amplifier on or off. Press the TV power button to turn the TV on or off

Control Other Devices with the Remote

Page 77 Mute Button Press this button to turn the sound off or on. Volume Button Press this button to raise (+) or lower (-) the volume. Up/Down Arrow Buttons Use these buttons to change channels on the tuner or amplifier. Select Button This button works as the INPUT SELECT button for the tuner or amplifier. Other Remote Control Features Switch Between TV and AUX Device Volume Control When you set up the remote to control a TV, the mute and volume buttons control the TV volume. However, if you want to use the AUX mode to control a tuner or amplifier and the device has a volume setting, you can set up the remote to control the device’s volume instead of the TV volume. To set the remote to control the device’s volume: 1. Press and hold the AUX mode button for three seconds, and then let go of it. The AUX mode button will blink. 2. Press the POUND (#) button. 3. Press the plus (+) side of the VOLUME button. 4. Press the 0 number button.

Using the System

5. Press the POUND (#) button. The AUX mode button flashes three times. 6. Press the SAT mode button. 7. Press the plus (+) and minus (-) sides of the VOLUME button. The device’s volume changes and the AUX mode button lights instead of the TV mode button. To set the remote back to control the TV volume: 1. Press and hold the TV mode button for three seconds, and then let go of it. The TV mode button will blink. 2. Press the POUND (#) button. 3. Press the plus (+) side of the VOLUME button. 4. Press the 0 number button. 5. Press the POUND (#) button. The TV mode button flashes three times. 6. Press the SAT mode button. 7. Press the plus (+) and minus (-) sides of the VOLUME button. The TV’s volume changes and the TV mode button lights instead of the AUX mode button.

Upgrade the Receiver Software

Page 79 Upgrade the Receiver Software Once in a while, we may upgrade your receiver’s software for free. You can set up the receiver to Receive a Software Upgrade and/or Set Up the Receiver to Tell You About Upgrades. Receive a Software Upgrade 1. Make sure you turn the receiver off, so its green front panel POWER light is off. To do this, press the remote control’s blank POWER button while the remote control is in SAT mode. 2. While the receiver is taking the upgrade, the receiver’s front panel POWER light will blink. Don’t disturb or unplug the receiver while the new software is downloading. Note: The software upgrade may take up to about half an hour. Set Up the Receiver to Tell You About Upgrades You can set up the receiver to tell you when you can get a software upgrade; it’ll ask you to let it get the software. Unless you set up the receiver to ask you, automatically download new software without asking. 1. Press the MENU button. 2. Select the System Setup option. 3. Select the Installation option. 4. Select the System Upgrades option. 5. Select the Ask before downloading option or the Without my permission option. Note: A “download” is the same as an upgrade. 6. Select the Save option to save your choice. or:

Using the System

Reset the Receiver You can reset the receiver with the setup it had when you bought it. If you reset the receiver, you throw away all Favorites Lists except All Chan and All Sub. If you reset a locked receiver, you keep the locks. If you reset an unlocked receiver, you throw away the locks. If you lock the receiver, even resetting it won’t bypass a lock or unlock the receiver. You can’t reset the receiver to get rid of a password you forget. 1. Press the MENU button. 2. Select the System Setup option. 3. Select the Installation option. 4. Select the Factory Defaults option (“Factory Defaults” refers to the receiver’s original settings). 5. Select the Yes option to confirm the reset. Change Program Languages You can choose a language other than English for some programs. Some programs, like movies, show at the start if you can choose another language. Note: You can choose another language for a program but not for the menus. 1. Press the MENU button. 2. Select the System Setup option. 3. Select the Alternate Audio option. When you record to a VCR, the VCR records only what you see on the TV screen. If you try to play back a program and record a new program to a VCR at the same time, the VCR will record what you play back, not the new program.

Set Up the Accessory Jack

Page 81 4. Select a language in the Languages list. A check mark shows up in the box next to the language. For example, here we selected Spanish. Note: If the program is broadcast in a language that isn’t listed, select the Alternate option to hear that language. If the program is broadcast only in the listed languages, select the Alternate option to hear English. 5. Select the Save option to save your choice. Set Up the Accessory Jack If you connect a multi-dish switch to the ACCESSORY JACK, or if you use an IR extender, you must set up the receiver for these options. 1. Press the MENU button. 2. Select the System Setup option. 3. Select the Accessory Jack option. 4. Select the IR Extender option to use an IR extender. Select the Switchbox (multi-dish switch) option if you connect a multi-dish switch to the ACCESSORY JACK. 5. Select the Save option. Dish Home Interactive TV Applications Press the DISH button on your remote control to use the Dish Home Interactive Applications. You can order channels, check the news and weather, and even play games. or:

How to Use these Instructions

These instructions guide you through the installation of a satellite system which includes your DishPro receiver (included with this manual), and a DishPro antenna system that can be identified by the DishPro logo shown below. Note: If you have a Dish antenna system already installed, and the dish has been pointed for the strongest possible signal strength, you can skip this chapter and go directly to Appendix A to install the satellite receiver in an existing system. Installing a DISH 500 Antenna The first step in installing your dish antenna is to assemble the satellite dish, mount it, and point it in the general direction of a satellite. To do this, follow these instructions: Finding the Satellites You need to find the satellites in the sky. To do this, you need to know the azimuth angle (the south, southeast, or southwest direction to the satellites) and the elevation angle (the angle up to the satellites) from your location, and the skew angle. 1. Connect the TV SET OUT on the receiver’s back panel to the television’s RF TUNER INPUT using a coaxial cable. Make sure that the TV is tuned to the same channel as the CHANNEL 3/4 SWITCH on the receiver’s back panel (for example, if this switch is on “3,” the TV must be tune to Channel 3).

Make sure that the remote control batteries are fresh, and are installed

properly. If needed, make sure that the remote is in SAT mode to control the satellite receiver. 3. Turn ON the television and receiver. 4. Display the Point Dish and Signal Strength menu by pressing MENU and and then 6-1-1 (unless the receiver already displays this menu). 5. If you Point Dish/Signal screen looks like the one on the left, continue to step 6. If your Point Dish/Signal screen looks like the one on the right, select Peak Angles. 6. Enter your ZIP code in the ZIP Code field. 7. Select the Dish 500 option. 8. The menu displays the azimuth, elevation, and skew angles. Write down these numbers in the blanks provided in the margin. 9. Select Cancel to exit out of this menu and return to the Point Dish/Signal menu. 10. Go to Mounting the Dish on page 85. Azimuth: Elevation: Skew:

Installing a DISH 500 Antenna

Mounting the Dish 1. Using these azimuth and elevation angles, find a location for the satellite dish which can be pointed towards the satellites located at these angles. With a compass, find the required azimuth angle. Then, use the elevation angle to find out how high the satellites are in the sky from your location. Make sure nothing blocks the line of sight between the dish and the satellites. 2. Mount the mast to a solid surface so that the dish antenna cannot move or be bumped out of adjustment. Keep in mind that physical and environmental conditions can block your satellite dish’s ability to receive a clear satellite signal. The conditions to be aware of are: Eaves and overhangs on your building or house, wind, plant growth, and deterioration of the mounting surface. Never mount to a tree. 3. Align the top part of the mast so that it is absolutely vertical, as shown below. If the top part of the mast is off vertical by only a few degrees, it will be difficult or maybe even impossible for you to find the satellites. Take at least two readings with a bubble level, on the upper mast, that are 90 degrees apart from one another. NO YES Top Part of Mast Bubble Level Mast

Assemble the satellite dish as shown below, except do not attach the Y-

bracket or LNBF at this time. 5. Loosen both skew bolts and set the skew by rotating the dish mounting bracket to align the red mark with the required angle on the skew scale which you wrote down on 84. Tighten the skew bolts securely to keep the dish from rotating. Once the skew is set, do not try to fine-tune this angle when aiming the dish. 6. Set the elevation by tilting the dish mounting bracket to align the red edge with the required angle from page 84 on the elevation scale. Tighten the elevation bolts, but do not tighten the pivot bolt at this time.

Installing a DISH 500 Antenna

Note: You can have as much as 200 feet of cable between the DishPro LNBF and the DishPro receiver. However, you must use only RG-6 coaxial cables rated for 950 to 2150 MHz. Some cables may say "Swept tested for 2150 MHz." If you have any doubt about this, ask your DISH retailer, or look on the container the cable came in. Do not use cable company TV cables or cables from other satellite TV systems not rated for 950-2150 MHz. These other cables may cause signal loss. Do not use existing cables such as RG-59. Also, be sure that any outdoor connections are made using waterproof F-connectors. Tighten all of the coaxial cable connection only by hand. If you use a wrench, you may over-tighten the connections and damage your equipment. Such damage is not covered by the Limited Warranty. 7. Thread the RG-6 coaxial cable through the mast support arm and the Y-bracket. This cable should be long enough to run from your receiver to your LNBF. Note: See Running Coaxial Cables on page 101 for cable installation guidance. 8. Attach the Y-bracket, using the Y-bracket screw. 9. Connect the RG-6 cable from the DISHPro SAT IN connection on the back of the receiver directly to port 1 of the DISHPro Twin LNBF, as shown

below. Be sure there are no multi-dish switches between the LNBF and the

receiver. 10. Attach the LNBF to the Y-bracket using the two LNBF screws. 11. Slide the dish assembly down onto the mast. Make sure the pivot bolt rests on the top of the mast. Turn the dish assembly so that it points in the general direction of the satellites, using the azimuth angle from 84. 12. You should see the Point Dish/Signal menu. If not, open the Main Menu, select System Setup, then Installation, then Point Dish/Signal (press MENU and then press 6-1-1 on the remote). 13. Select Check Switch. The Check Switch screen will open. 14. Select Check or Test. The receiver shows you a message that it is checking the switches. Go to step 15. 15. When the check switch procedure finishes, you will see an installation summary screen similar to the one below. In the Satellite line, you will see “Conn.” In the Device line, you will “Twin” twice. This indicates that your receiver has confirmed the connection with your DishPro Twin LNBF is working. The Transponder line may show two “Xs.” This is OK and does not indicate a problem with the receiver. Connect to Port 1. It’s on the left when the LNBF is pointed towards you P o r t 1 P o r t 2

Installing a DISH 500 Antenna

16. Select Cancel or OK to return to the Point Dish/Signal screen. Make sure the check mark is next to 119 West. If not, move the highlight to 119 West and press SELECT. Notice the signal strength bar. This is used to help you aim the dish by showing the strength of the signal you are receiving. Look at the signal strength bar while you aim the dish. Don’t stand in front of the dish while you aim it, because your body will block the satellite signal. After you adjust the aim, let go of the dish so that you can get a good signal reading after the dish settles back in place by itself. Do not change the skew setting. 17. Turn the dish back and forth very slowly, until the signal strength bar turns green. This shows you’ve found the signal. Note: If you cannot find the signal, turn the dish back to the first azimuth angle. Then, loosen both elevation bolts just enough so you can tilt the dish. Tilt the dish elevation up by two degrees, and then tighten both bolts. Now, turn the dish back and forth again. If you still can’t find the signal, tilt the dish up again very slightly and turn the dish back and forth until you find the signal. 18. Once the signal strength bar is green, turn the dish back and forth just a little, to where the signal strength bar shows the strongest signal. When you find the strongest signal, tighten both mast clamp bolts. Then loosen both elevation bolts, just enough so you can tilt the dish. Tilt the dish up and down just a little, to where the signal strength bar shows the strongest signal. Do not adjust the skew. When you find the strongest signal, tighten all bolts in the dish assembly so the dish cannot be moved. Tip: Have one person aim the dish while another watches the signal strength or listens to the signal tone.

19. You are now ready to verify reception from both satellites. Select the

Check Switch option. When the Check Switch menu opens, select Check or Test. The receiver shows you a message that it is checking the switches. When the procedure is finished, you will see an Installation Summary screen. This screen may look different than the one shown below. However, you must see that you have signals from both the 110 West and 119 West Satellites, you see “All” twice in the Transponder line, and the message “Satellite reception verified. Press CANCEL or OK to exit this menu.” 20. If you do not see “110” under Dish Input 2: • Make sure the skew angle you wrote down on page 84 is exactly the same as the skew angle you set in step 5 on page 86. If it is not, reset the skew angle as described on page 86. After you reset the skew angle, go back page 89 and start over from step 16. • If “119” is shown under Dish Input 2, move the dish approximately 9° to the east and restart the procedure at step 12. 21. Look at the Point Dish/Signal menu. If you have good signal strength with the check mark in 119 West, move the check mark to 110 West. If you have good signal strength on 110 West, go to step 22. If you do not have good signal strength with the check mark in 110 West, go back to Step 17, and fine-tune the dish but with the check mark in 110 West instead of 119 West. While the 110 West and 119 West signals will not be equal, you should be able to fine-tune the dish until you have the strongest possible signal from both satellites. 22. Select Cancel to exit the Point Dish/Signal menu. An Attention screen will open asking the mounting and positioning of your dish is complete with a “Locked” indication in the Point Dish/Signals screen. If the answer is yes, select Yes. If the answer is No, you will need to repoint your dish following the preceding steps until the mounting and positioning is complete and you do have the “Locked” indication.

Installing a DISH 500 Antenna

23. After you select Yes, the receiver will begin taking a software upgrade. You will see a Warning that “Vital program information will now be downloaded into your receiver.” You will also see a status bar showing the progress of this upgrade. 24. Once the software upgrade is complete, you will see a message that your receiver’s memory is being upgraded. Do not disturb the receiver while the receiver’s memory is being upgraded. Note: If you are installing other DishPro receivers, be sure to run Check Switch on all of them, and allow them to take the necessary software upgrade. If you will be installing a multi-dish system, follow the instructions that begin below. Installing a Multiple Dish DishPro System Note: You cannot use DishPro LNBFs and switches (those marked with the DishPro logo) with Legacy (non-DishPro) switches and LNBFs (those without the DishPro logo). You must install your DISH antenna system with either all DishPro LNBFs and switches or all Legacy LNBFs and switches. If you mix the two, the system will not work. Note: You can have as much as 200 feet of cable between the DishPro LNBF and the DishPro receiver. However, you must use only RG-6 coaxial cables rated for 950 to 2150 MHz. Some cables may say "Swept tested for 2150 MHz." If you have any doubt about this, ask your DISH retailer, or look on the container the cable came in. Do not use cable company TV cables or cables from other satellite TV systems not rated for 950-2150 MHz. These other cables may cause signal loss. Do not use existing cables such as RG-59. Also, be sure that any outdoor connections are made using waterproof F-connectors. Once you have installed the DISH 500 with its DishPro Twin LNBF using the preceding instructions, you can install a DISH 300 with a DishPro LNBF as follows: 1. Turn on the television and the receiver if they are not already on. You should see the Point Dish/Signal screen. If not, open the Main Menu and press 6-1-1 on the remote.

Make sure the check mark is next to the satellite your dish will be pointed

toward. 3. If your Point Dish/Signal screen looks like the one on the left, continue to step 4. If your Point Dish/Signal screen looks like the one on the right, select Peak Angles and the Dish 300 option. 4. Select Peak Angles. 5. Use the number buttons on the remote to enter your ZIP code to get the necessary azimuth and elevation. Write these numbers down in the spaces provided in the margin. 6. Mount the dish antenna following the mounting instructions that came with it. 7. Connect an RG-6 cable from the DishPro SAT IN connection on the receiver directly to the DishPro LNBF on the Dish 300. Make sure there are no multi-dish switches between the LNBF and the DishPro receiver. 8. Select Check Switch from the Point Dish/Signal menu. When the Check Switch screen opens, select Check. 9. When Check Switch is complete, you will see an Installation Summary screen similar to the one shown next. It will show a connection (“Conn” next to satellite) and Single device under 1 (Dish Input). It may also show an X on the Transponder line. This is okay and does not mean there is a problem with the system. Azimuth: Elevation:

Installing a DISH 500 Antenna

10. Press CANCEL to exit back to the Point Dish/Signal menu. 11. Point the dish for the strongest possible signal, following the instructions that came with it and the DishPro wiring diagrams that start on page 94. 12. Connect any switches in your system, using the instructions which came with the switch(es). 13. Select Check Switch from the Point Dish/Signal menu. When the Check Switch menu opens, select Check or Test. When the procedure completes, you will see the Installation Summary screen again. This time you should see confirmation for all satellites your dishes are pointed at, and “Satellite reception verified.” You should also see that the switch(es) in your system has been correctly identified. Refer to the DishPro wiring diagrams for examples of installation summary screens. 14. Press CANCEL to exit this menu, and then Cancel to exit the Point Dish/Signal screen. If you have any other receivers in your system, make sure you run Check Switch on each of them, and allow each to take the software upgrade, as needed.

DishPro Wiring Diagrams

DISH 500, One DishPro Twin LNBF, Two DishPro Receivers This diagram leaves out grounding to be clear. Make sure you ground the system per the National Electrical Code (NEC) and all local electrical codes. When you set up your system following this diagram and run Check Switch the Installation Summary screen should look similar to the one shown below.

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