Widex SCOLAbuddy User Instructions

package contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 the scoLa system. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 SCOLAbuddy reCeiver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Overview Of buttOnS, LeDS AnD jACkS. . . . . . . . . . . . 7 GettinG SCOLAbuddy reADy tO uSe: . . . . . . . . . . . . . . . 8 chargIng the devIce for the fIrst tIme. . . . . . . . . . . . . .11 bAttery LeD AnD ACOuStiC inDiCAtOrS. . . . . . . . . . . . 12 operatIon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 reCeivinG On the trAnSmitter ChAnneL . . . . . . . . . . 13 COnneCtinG tO the fm trAnSmitter. . . . . . . . . . . . . . . 13 acoustIc IndIcators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 range of the fm sIgnaL. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16 customIsIng your scoLabuddy. . . . . . . . . . . . . . . . . . . . . . . .17 ChAnGinG the COLOur. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 AppLyinG StiCkerS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 SpeCiAL COnfiGurAtiOnS. . . . . . . . . . . . . . . . . . . . . . . . . . . 19 extended use / addItIonaL InformatIon . . . . . . . . . . . .20 reChArGeAbLe bAttery. . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 COnneCtinG DeviCeS tO the AuDiO input. . . . . . . . . . 21 ChAnneL SynChrOniSAtiOn. . . . . . . . . . . . . . . . . . . . . . . . 22 COnneCtinG heADphOneS tO the AuDiO Output (SpeCiAL SettinG). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 tIps for usIng the scoLa fm system . . . . . . . . . . . . . . . . .25 GettinG StArteD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 maIntenance and warnIngs . . . . . . . . . . . . . . . . . . . . . . . . .28 If the scoLa fm system does not work . . . . . . . . . . . . . .30 guarantee . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33 reguLatory InformatIon. . . . . . . . . . . . . . . . . . . . . . . . . . . . .34 settIngs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 IntroduCtIon Our.mission.at.widex.is.to.give.people.with.hearing. loss.the.same.opportunities.for.communication.as. people.with.normal.hearing ..A.widex.hearing.aid. combined.with.the.SCOLA™.fm.system.helps.opti- mise.listening.comfort.and.speech.comprehension .. SCOLA.provides.hearing.aid.users.with.additional. opportunities.in.difficult.listening.situations .. this.fm.system.has.been.specifically.developed.for. children.and.educational.environments,.and.these. instructions. therefore. primarily. address. parents. and.teachers . this.booklet.contains.important.information.and.in- structions ..please.read.this.booklet.carefully.before. you.start.using.the.fm.system . Important The FM system and accessories shown in these user instructions may differ from the ones you have. We also reserve the right to make any chang- es considered necessary.

Box 1 Charger Box 2 1. Audio cable 2. uSb cable 1. 2. Box 3 2 sets of extra covers user instructions

using.this.fm.system.requires.a.SCOLAbuddy.re- ceiver.and.a.SCOLA.transmitter,.which.can.either. be.a.SCOLAtalk.or.a.SCOLAteach ..the.SCOLAbuddy. receiver. and. the. transmitter. must. be. set. to. the. same.channel.to.work.correctly . scoLabuddy.receIver in.SCOLAbuddy’s.standard.mode,.hearing.aids.with. telecoils.are.required,.such.as.bte.or.ite.models,. bone-anchored.hearing.aids.or.cochlear.products .. the.hearing.aid.programme.must.be.set.to.either. the.mt.or.the.t.programme . Important Hearing aids without a telecoil will NOT work with SCOLAbuddy. SCOLAbuddy can also receive FM signals from other FM transmitters, as long as the same channel/fre- quency is used for transmitting and receiving. SCOLAbuddy may be connected to devices such as MP3 players using the audio cable. If SCOLAbuddy is configured to the headphone mode, headphones should be used rather than hearing aids. overvIew.of.Buttons,.Leds.and.jacks Inductive neck loop Battery LED FM LED On/off and scan button Volume up Volume down Audio jack 3.5 mm Charging jack, mini USB Removable colour covers, front and rear Loop connector

must. be. worn. around. the. neck .. pull. it. over. your. head. or. open. the. neck. loop. at. the. connector ..the.plug.opens. easily. to. prevent. any. kind. of.injury .. Switch.on.(and.off): press. and. hold. (1  sec .). the. power. On/Off. button .. the. battery.LeD.will.glow.green.if. the. battery. has. been. suffi- ciently.charged . to.switch.Off,.press.and.hold. the. power. On/Off. button. (1 sec .) ..the.battery.LeD.will. turn.off .

tons,.and.listen.as.the.beeps. in.the.hearing.aid.grow.loud- er.or.quieter . ChargIng the devICe for the fIrst tIme Connect.the.charger.to. the.mains.supply . plug.the.charger’s.plug. into.the.charging.jack . the.battery.LeD.glows. constant.red . Alternatively,. the. uSb. cable. may. be. used. to. connect.the.device.to.a. pC .. wait. until. the. battery. LeD. begins. to. flash. green . remove. the. charger. from. the. mains. supply,. and. take.out.the.charger.plug . After.charging,.SCOLAbuddy.is.switched.off . Charging.for.the.first.time.takes.about.10.hours . rechargings.take.about.4.hours .

needs recharging red flashing. warning beeps (high-low) every 2 minutes Charging Constant red Charging completed Green flashing operatIon receIvIng.on.the.transmItter.channeL. SCOLAbuddy. should. be. placed. around. the. neck. and. the. hearing. instru- ments.set.to.the.mt.or.the. t.programme . connectIng.to.the.fm.transmItter Switch. on. SCOLAbuddy .. both. LeDs. flash. briefly,. .indicating.that.its.self-test. result.is.Ok ..A.green.light. in. the. LeD. indicates. the. power.is.on .

On/Off.button).and.the.de- vice.will.find.the.transmitting. channel .. when.SCOLAbuddy.is.receiv- ing.the.fm.signal,.the.fm.LeD. will.be.green .. when. speaking. into. the. fm. transmitter’s. micro- phone,.the.speech.must.be.audible.in.the.hearing. aid .. press.the.▼.or.▲.button.to. adjust.the.volume.up.or.down. to. an. appropriate. reception. volume .. Alternatively,.hold.the.button. down.for.rapid.adjustment . the.device.will.remember.the. setting.after.switch-off .. aCoustIC IndICators after. switching. on,. a. start-up. jingle. will. indicate. connection.to.the.hearing.aid . adjusting.the.volume.up.or.down:. •. high.or.low-pitched.beeps.are.heard.during.vol- ume.adjustment . •. At. maximum. or. minimum. volume. setting,. the. beep.tone.will.be.constant . channel.scanning: During.channel.scanning,.brief.“scanning.beeps”.in- dicate.that.the.channel.scan.is.in.progress . •. A. double. beep. indicates. that. a. transmitting. channel.has.been.found . •. A.long.beep.indicates.that.no.transmitting.chan- nel.can.be.detected .

the. distance. between. the. transmitter. and. the. SCOLAbuddy.receiver.can.be.up.to.15.metres,.de- pending.on.various.factors,.such.as.whether.the.de- vice.is.being.used.indoors.or.outdoors ..if.the.signal. gets.too.weak.or.noisy,.the.fm.LeD.will.switch.off .. nB:.Due.to.the.nature.of.the.fm.signal,.drop-outs. may.occur.in.the.fm.signal.at.certain.spots.within. its.range ..try.to.avoid.being.located.in.these.“dead”. spots .. CustomIsIng your sCoLabuddy changIng.the.coLour SCOLAbuddy.is.supplied. with. covers. in. black,. white.and.blue ..there.is. a.front.and.a.rear.cover. in. each. colour .. you. can. change. these. covers. in- dividually,.but.remember. to.choose.the.cover.with. the.LeD.symbols.for.the. side.of.the.SCOLAbuddy. unit.where.the.LeDs.are. placed . to.remove.a.cover: Lift. off. the. cover. from. the. top,. using. the. nail. grip.in.the.middle .

the.two.holes.in.the.bot- tom . to.attach.a.cover: first,.attach.the.cover.at. the.bottom,.locating.the. two.locks.in.the.holes.in. the.unit .. next,. click. and. fasten. the.cover.at.the.top . appLyIng.stIckers you. can. also. personalise. your. SCOLAbuddy. by. placing.small.stickers.on.the.covers . this.is.very.popular.among.children,.in.particular,. but. remember. not. to. place. the. stickers. over. the. LeDs . when.removing.the.stickers,.first.remove.the..covers. from.the.SCOLAbuddy.unit,.then.clean.the.covers. with.warm.water ..(Alcohol.must.nOt.be.used) . specIaL.confIguratIons the.SCOLAbuddy.device.is.very.flexible.and.can.be. configured.in.many.different.ways ..Channels.can.be. installed/removed,. various. frequencies. for. beep. tones. are. available,. and. the. LeDs. can. be. perma- nently.switched.off .. All.of.the.special.settings.can.be.configured.by.your. SCOLA.provider .

InformatIon rechargeaBLe.Battery fully. charged,. the. battery. will. last. for. about. ten. hours .. to.charge.the.battery,.use.the.charger.included.or. connect.the.uSb.cable.to.a.pC.to.use.the.pC.as.the. charging.supply . when.the.battery.is.fully.charged.(the.battery.LeD. flashes.green),.it.will.nOt.harm.the.battery.if.the. charger.remains.connected . when.the.fm.transmitter.is.switched.off.or.out.of. range. (the. fm. LeD. turns. off),. SCOLAbuddy. will. switch.to.its.“sleep.mode”.to.save.battery.power .. As.soon.as.the.fm.signal.is.received.again,.it.will. “wake.up” . nB:.the.built-in.battery.is.not.replaceable ..in.case. of. battery. malfunction,. contact. your. SCOLA. pro- vider . connectIng.devIces.to.the.audIo.Input you.can.listen.to.mobile.audio.devices.such.as.mp3. players,.mobile.phones,.etc .,.by.connecting.these.to. the.audio.input . Connect.the.audio.cable. to.the.3 .5.mm.jack.sock- et. in. the. SCOLAbuddy. unit .. the. fm. reception. will.be.interrupted . Connect. the. other. jack. of.the.audio.cable.to.the. audio.unit .. Adjust.the.volume.on.the.SCOLAbuddy.to.an.ap- propriate.level .. the. setting. will. be. remembered. by. the.. SCOLAbuddy.device.after.switch-off . the.volume.setting.is.specific.for.the.audio.input,. and.will.not.affect.the.volume.setting.of.the.fm.sig- nal .

structions.for.SCOLAclassmate .. A. beep. indicates. successful. channel. synchronisa- tion .. channeL.synchronIsatIon using.SCOLAteach with.the.SCOLAteach.trans- mitter,.it.is.possible.to.manu- ally,.but.remotely,.synchro- nise.the.SCOLAbuddy’s. .receiving.channel.with.the. transmitting.channel .. .Synchronise.the.channels.as. described.in.the.user’s. .instructions.for.SCOLAteach . even.if.the.receiving.channel.is.not.within.the.stand- ard.channel.range.for.the.SCOLAbuddy.unit,.it.will. still.be.possible.to.set.it.to.any.channel.used.by.the. SCOLAteach.device .. SCOLAbuddy.can.be.configured.either.to.start.up. on.the.channel.last.used,.or.on.a.specific.channel .. the.default.setting.is.the.“last.used”.channel .

when.SCOLAbuddy.is.configured.using.a.SCOLA- programmer.at.your.SCOLA.provider .. SCOLAbuddy.can.be.supplied.with.the.3 .5.mm.jack. socket.configured.as.an.output,.for.use.with.stand- ard.headphones ..in.this.case,.when.the.headphones. are.connected,.the.fm.signal.will.be.routed.to.the. audio.output.instead.of.to.the.telecoil .. without. headphones. connected,. the. tele-loop. function.will.be.active . Connect.the.headphones.to.the.3 .5.mm.jack.socket. in.the.SCOLAbuddy.unit . with.the.fm.transmitter.switched.on.and.receiving. on.the.correct.channel,.listen.to.the.fm.signal.in.the. headphones . Adjust.the.volume.on.the.SCOLAbuddy.to.an.ap- propriate.level .. the. setting. will. be. remembered. by. the.. SCOLAbuddy.device.after.switch-off . the. volume. setting. is. specific. for. the. headphone. output,.and.will.not.affect.other.settings . tIps for usIng the sCoLa fm system gettIng.started. SCOLAbuddy.is.primarily.intended.for.use.in.edu- cational.institutions,.but.can.naturally.also.be.used. in. other. locations. where. noise,. poor. acoustics. or. other.factors.restrict.speech.comprehension .. to.get.the.best.out.of.the.SCOLA.system,.it.is.im- portant.to.do.the.following:. 1 .. practise.using.fm,.and.try.out.various.listening. situations.in.secure.surroundings ..this.obviously. also. applies. to. the. parents. and. teachers. of. a. hearing.impaired.child .. 2 ..inform.others.that.you.are.using.an.fm.system. for. your. hearing. aids,. so. that. they. understand. why.they.may.have.to.speak.into.a.microphone .. talk.to.the.teacher.or.lecturer.in.advance;.tell.him. or.her.that.you.are.a.hearing.aid.user.and.explain. the.way.that.SCOLA.works ..Check.that.the.set- tings. and. the. use. of. accessories. with. both. SCOLAbuddy. and. SCOLAteach/SCOLAtalk. are. correct .. in.the.following,.we.have.compiled.a.list.of.various. listening.situations.and.recommended.settings.for. the.fm.system.and.hearing.aids:.

the hearing aid’s telecoil programmes kinder- garten Ask the teacher to use the SCOLA transmitter and to place the micro- phone as described in the instructions. for younger children, we mainly recommend that the hearing aid is set to microphone and telecoil (mt), so that the child can hear both his or her own speech and that of others. teaching in group work situations, or where there are several teachers, we recommend the use of SCOLAteach with the team teach function. Lectures 1. Check that there is no interference from any other fm systems on the channel to which the system is set. find and set both transmitter and receiver to a noise- free channel. 2. explain to the speaker how the SCOLA transmitter works. Ask the speaker to place the microphone as close as possible to his or her mouth. if there is a lot of noise in the room, and you only want to hear the teacher or speaker, it can be beneficial to set the telecoil programme to telecoil alone (t). if there is less noise, and you also want to hear what is being said around you, select the mt programme. Listening situation use of scoLabuddy and transmitters possible settings for the hearing aid’s telecoil programmes At home the SCOLA transmitter can be connected to the tv, pC, etc. using the audio cable. you can also speak into the microphone at the same time; the speech is transmitted together with the music. if you have the team teach version of SCOLAteach and an additional fm microphone, such as a SCOLAtalk, both parents can communicate with the child via fm. in the car the SCOLA system is particularly effective in the car. however, some cars’ electrical systems can interfere with the hearing aid’s telecoil reception. if, as a passenger, you wish to listen to some music from, for example, an mp3 player, it can be used in the same manner as described above (under “At home”) if it is only necessary for the child to hear the parent, select the hearing aid’s t programme.

in.relation.to.maintenance,.the.same.advice.applies. to.the.SCOLA.fm.system.as.to.hearing.aids ..it.is.a. good.idea.to.clean.the.system.every.day.and.re- move.dirt.and.dust.from.the.whole.fm.system ..in. addition,.there.are.some.special.precautions: 1 .. remove.any.dirt.from.the.SCOLAbuddy.using.a. soft,.dry.cloth .. 2 .. Do.not.take.apart.the.SCOLAbuddy.or.the.hear- ing.aid,.as.this.will.invalidate.the.guarantee .. 3 .. never.clean.the.fm.system.with.water,.alcohol. or.the.like.(with.the.exception.of.the.SCOLAbuddy. front.and.rear.covers) .. 4 .. Avoid.knots.in.leads.and.cables .. 5 .. Avoid.exposing.the.SCOLA.system.to.cosmetics,. hairsprays,. water,. detergents. or. other. chemi- cals .. 6 .. Always.ensure.that.the.batteries.for.the.hearing. aids.and.SCOLAteach.or.SCOLAtalk.are.out.of. reach.of.small.children,.who.might.put.them.in. their. mouths .. Do. not. change. the. batteries. in. front.of.children,.and.do.not.let.them.see.where. you.store.your.batteries .. 7 .. All.batteries.must.be.disposed.of.in.accordance. with.the.relevant.environmental.rules .. 8 .. if.the.SCOLA.fm.system.is.used.in.conjunction. with. any. equipment. which. is. connected. to. an. electrical.outlet,.the.safety.regulations.for.this. equipment,.as.set.out.in.the.ieC.60065.stand- ard,.must.be.followed .. 9 .. Avoid. setting. several. fm. transmitters. to. the. same.channel/frequency.in.the.same.area .. 10 ..be.aware.that.what.is.transmitted.from.SCOLA. transmitters. may. be. picked. up. by. other. fm. equipment .. 11 .. note.that.there.is.a.risk.of.interference.from.oth- er.radio.services,.especially.if.the.system.is.used. abroad .. 12 ..when.travelling.abroad,.be.aware.that.the.use. of.certain.channels.may.be.illegal.in.some.coun- tries .. 13 ..Do.not.switch.on.the.SCOLA.transmitter.in.hos- pitals,.aircraft,.etc .,.where.it.may.interfere.with. other.electronic.equipment ..

not work On.the.following.pages.are.some.tips.on.what.to.do. if. the. SCOLA. system. fails. to. work. as. it. should .. Check.the.following.before.contacting.your.SCOLA. system.provider:. If there is no sound from scoLabuddy or the audio equipment, or if the sound is distorted, it may be because: the hearing aid, SCOLAbuddy or SCOLA transmitter is not receiving enough electrical power. Check that both the transmitter and receiver are turned on, with power from all batteries. recharge, if necessary, the batteries for the SCOLA transmitter or SCOLAbuddy, and replace the hearing aid batteries. SCOLAteach and SCOLAbuddy are not set to the same channel. Check that the SCOLAbuddy’s fm LeD is on, and that there is an fm signal to it from the correct transmitter (e.g. turn off the transmitter and check that the LeD goes off). if not, select another channel. the plug on the SCOLAbuddy neck loop is not properly connected. Clean the plug with a soft cloth, and check that the beep tones sound correctly when the volume control is adjusted up or down. the earmould or the tube is blocked. Check that the tube and earmould are securely connected, and see whether wax, moisture or other debris is blocking the earmould or tube. If there is noise in the hearing aid, it may be because: you are outside the range of the transmitter, or at its periphery. reduce the distance between the transmitter and the SCOLAbuddy. the hearing aid is set to the telecoil programme (t position), and the fm microphone signal or the signal from the audio equipment is weak or interrupted. Set the hearing aid to the mt programme. Check that the SCOLA transmitter is switched on, place it closer to the person speaking, or turn up the audio signal. reception.is.impaired.or.blocked.by.noise.or.whistling,. possibly.because.two.or.more.fm.transmitters.are. transmitting.on.the.same.channel.on.which.you.are. receiving.(interference) ..try.turning.off.the.SCOLA. transmitter ..if.you.can.then.hear.a.second.fm.signal,.this.is. what.is.causing.the.noise ..there.are.three.possible.ways.to. prevent.interference:. 1. .Only have one fm transmitter turned on. 2. .Switch to a vacant channel and set/synchronise both the SCOLA transmitter and the SCOLAbuddy to this channel. 3. .increase the distance to the interfering fm transmitter, so that the range becomes so great that the transmitted signals do not interfere with one another.

no sound can be heard from it: Check that the plug of the audio cable is properly connected to the audio input of the SCOLAbuddy or audio equipment. ensure that both connectors are secure. the signal from the audio equipment is too weak. turn up the volume of the audio signal using the volume control of the audio equipment, if possible. If the batteries have been charged, but the battery Led does not show that the batteries have been recharged, this may be because: there is no power in the power outlet. Check that the outlet works. the charger, cable or plug may be defective. Contact your SCOLA fm system supplier. . guarantee the.product.is.supplied.with.a.two-year.interna- tional.guarantee ..the.guarantee.covers.all.defects. in.materials.and.workmanship ..faults.which.arise. due.to.mishandling.or.repair.by.unauthorised.per- sons.are.not.covered.by.the.guarantee .. serIaL.numBer we.recommend.that.you.write.down.the.apparatus. serial.number.at.the.end.of.this.guide ..

and.other.relevant.provisions.of.Directive.1999/5/ eC . A. copy. of. the. Declaration. of. Conformity. can. be. found.at:.http://www .widex .com safety.warnIng: this.device.can.be.powered.by.an.external.power. supply .. •. Only.connect.a.power.supply.that.is.compatible. with.the.SCOLAbuddy .. •. the.power.supply.must.have.an.output.rating.of. 5vDC,.200mA.and.mini.uSb.connector . •. the. power. supply. input. rating. voltage. must. match.the.mains.power.voltage.in.your.region. and.the.power.supply.must.have.a.mains.male. plug.that.is.compatible.with.the.AC.wall.outlet.in. your.region . •. the.power.supply.must.be.certified.for.ite.use. and.must.have.the.certification.marks.from.an. agency.acceptable.in.your.region . widex.strongly.recommends.that.you.always.use.a. power.supply.that.is.delivered.by.your.widex.Dis- tributor. to. ensure. safe. and. efficient. use. of. your. SCOLAbuddy .

this.equipment.generates,.uses.and.can.radiate.ra- dio.frequency.energy.and,.if.not.installed.and.used. in. accordance. with. the. instructions,. may. cause. harmful. interference. to. radio. communications .. however,. there. is. no. guarantee. that. interference. will. not. occur. in. a. particular. installation .. if. this. equipment.does.cause.harmful.interference.to.ra- dio. or. television. reception,. which. can. be. deter- mined. by. turning. the. equipment. off. and. on,. the. user.is.encouraged.to.try.to.correct.the.interference. by.one.or.more.of.the.following.measures: •. reorient.or.relocate.the.receiving.antenna . •. increase.the.separation.between.the.equipment. and.receiver . •. Connect.the.equipment.into.an.outlet.on.a.cir- cuit.different.from.that.to.which.the.receiver.is. connected . •. Consult.the.dealer.or.an.experienced.radio/tv. technician.for.help . nOte:. this.equipment.complies.with.fCC.radiation.expo- sure. limits. set. forth. for. an. uncontrolled. environ- ment ..this.transmitter.must.not.be.co-located.or. operating.in.conjunction.with.any.other.antenna.or. transmitter .. this.equipment.complies.with.the.industry.Canada. rf.radiation.exposure.limits.set.forth.for.an.uncon- trolled.environment.as.per.iC.rSS-102 . Changes.or.modifications.to.the.equipment.not.ex- pressly. approved. by. widex. could. void. the. user’s. authority.to.operate.the.equipment .

posed.of.with.normal.household.waste .. please.consult.your.national.widex.dis- tributor.for.advice.on.how.to.dispose.of. these.items . settIngs Serial.number:._______________________ Gain.adjustment:. _____________________ Starting.channel:. _____________________ Channel.scan.possible:..yes.[...]....no.[...]