Siemens VersiCharge Operating Instructions Manual

Operating Instructions 03/2021 A5E50366109-AA Introduction 1 Safety information 2 Description 3 Mounting / Installing / Connecting 4 Commissioning 5 Operation 6 Faults 7 Maintenance and service 8 Service & Support 9 Disposal 10 Technical specifications 11 Appendix A List of abbreviations B

Copyright © Siemens AG 2021. All rights reserved Legal information Warning notice system This manual contains notices you have to observe in order to ensure your personal safety, as well as to prevent damage to property. The notices referring to your personal safety are highlighted in the manual by a safety alert symbol, notices referring only to property damage have no safety alert symbol. These notices shown below are graded according to the degree of danger. DANGER indicates that death or severe personal injury will result if proper precautions are not taken. WARNING indicates that death or severe personal injury may result if proper precautions are not taken. CAUTION indicates that minor personal injury can result if proper precautions are not taken. NOTICE indicates that property damage can result if proper precautions are not taken. If more than one degree of danger is present, the warning notice representing the highest degree of danger will be used. A notice warning of injury to persons with a safety alert symbol may also include a warning relating to property damage. Qualified Personnel The product/system described in this documentation may be operated only by personnel qualified for the specific task in accordance with the relevant documentation, in particular its warning notices and safety instructions. Qualified personnel are those who, based on their training and experience, are capable of identifying risks and avoiding potential hazards when working with these products/systems. Proper use of Siemens products Note the following: WARNING Siemens products may only be used for the applications described in the catalog and in the relevant technical documentation. If products and components from other manufacturers are used, these must be recommended or approved by Siemens. Proper transport, storage, installation, assembly, commissioning, operation and maintenance are required to ensure that the products operate safely and without any problems. The permissible ambient conditions must be complied with. The information in the relevant documentation must be observed. Trademarks All names identified by ® are registered trademarks of Siemens AG. The remaining trademarks in this publication may be trademarks whose use by third parties for their own purposes could violate the rights of the owner. Disclaimer of Liability We have reviewed the contents of this publication to ensure consistency with the hardware and software described. Since variance cannot be precluded entirely, we cannot guarantee full consistency. However, the information in this publication is reviewed regularly and any necessary corrections are included in subsequent editions.

Operating Instructions, 03/2021, A5E50366109-AA 3 Table of contents 1 Introduction ........................................................................................................................................... 5 1.1 Purpose of this documentation............................................................................................. 5 1.2 Conventions ........................................................................................................................ 5 1.3 Open-source software .......................................................................................................... 6 2 Safety information ................................................................................................................................. 7 2.1 General safety information................................................................................................... 7 2.2 Safety during setup, installation and maintenance.............................................................. 10 2.3 Safety during electrical installation ..................................................................................... 11 2.4 The five safety rules for electrical work ............................................................................... 13 2.5 Safety during operation ..................................................................................................... 14 2.6 Security information .......................................................................................................... 15 2.7 Safety-relevant symbols ..................................................................................................... 16 3 Description ........................................................................................................................................... 17 3.1 Application ........................................................................................................................ 17 3.2 Charging station structure .................................................................................................. 18 3.3 User interface structure ...................................................................................................... 19 3.4 Scope of delivery ............................................................................................................... 20 3.5 Meter ................................................................................................................................ 21 3.6 Identifying the device ........................................................................................................ 21 4 Mounting / Installing / Connecting ...................................................................................................... 23 4.1 Safety measures during assembly ....................................................................................... 23 4.2 Preparation before assembly .............................................................................................. 24 4.3 Assembly procedure........................................................................................................... 25 4.4 Requirements for the electrical connection ......................................................................... 28 4.5 Wiring position .................................................................................................................. 29 4.6 Connecting the supply cable .............................................................................................. 30 4.7 Limiting the charging current ............................................................................................. 32 4.8 Connecting the communication cable ................................................................................ 33 4.9 Closing the charging unit ................................................................................................... 35 4.10 Switching on and testing.................................................................................................... 36 5 Commissioning .................................................................................................................................... 37

VersiCharge AC Wallbox IEC 4 Operating Instructions, 03/2021, A5E50366109-AA 5.1 Commissioning with PC or mobile device ........................................................................... 37 5.2 Notes on setting up the communication connection ........................................................... 39 5.2.1 Wi-Fi connection ................................................................................................................ 39 5.2.2 SIM card ............................................................................................................................ 40 5.2.3 Overview of Modbus, RS485 and Ethernet .......................................................................... 41 5.2.4 Setting communication ...................................................................................................... 42 5.3 Managing and using RFID................................................................................................... 42 6 Operation ............................................................................................................................................. 45 6.1 Status displays ................................................................................................................... 45 6.2 Charging ........................................................................................................................... 48 7 Faults ................................................................................................................................................... 52 7.1 Fault elimination................................................................................................................ 52 7.2 Error messages .................................................................................................................. 53 8 Maintenance and service .................................................................................................................... 57 8.1 Storage and transport ........................................................................................................ 57 8.2 Cleaning and maintenance................................................................................................. 57 8.3 Maintenance ..................................................................................................................... 59 8.4 Diagnostic tests ................................................................................................................. 60 8.5 Software updates............................................................................................................... 60 9 Service & Support ................................................................................................................................ 61 9.1 Siemens Industry Support .................................................................................................. 61 10 Disposal ............................................................................................................................................... 62 10.1 Recycling and disposal ....................................................................................................... 62 11 Technical specifications....................................................................................................................... 63 11.1 Technical specifications ..................................................................................................... 63 A Appendix ............................................................................................................................................. 65 A.1 Variants available for order ................................................................................................ 65 A.2 Accessories ........................................................................................................................ 66 A.3 Installation and maintenance schedule............................................................................... 67 A.4 Overview of dimensions of the VersiCharge charging unit .................................................. 69 A.5 Quality documentation ...................................................................................................... 70 B List of abbreviations ............................................................................................................................ 71 B.1 Abbreviations .................................................................................................................... 71 Index .................................................................................................................................................... 72

Operating Instructions, 03/2021, A5E50366109-AA 5 Introduction 1 1.1 Purpose of this documentation These operating instructions contain the information required for installing, commissioning, and operating the VersiCharge Wallbox IEC charging station. The operating instructions contain information on proper use of the charging station. WARNING Personal injury and damage to property when the information is not observed Failure to comply with the information in these operating instructions may result in the following: • Personal injury • Material damage • Dangerous situations • Loss of warranty Follow also vehicle-specific operating instructions for the respective vehicle. 1.2 Conventions Figures in these operating instructions may deviate from the delivered device. Observe the notes labeled as follows: Note A note contains: • Important product information • Information on how to handle the product

VersiCharge AC Wallbox IEC 6 Operating Instructions, 03/2021, A5E50366109-AA 1.3 Open-source software Open-source software is used in the firmware of the product described. The open-source software is provided free of charge. We are liable for the product described, including the open-source software contained in it, pursuant to the conditions applicable to the product. Siemens accepts no liability for the use of the open-source software over and above the intended program sequence, or for any faults caused by modifications to the software. For legal reasons, we are obliged to publish the license terms and copyright notices in the original text. Please also read the information that is supplied with the product or made available for download on the Siemens homepage (https://siemens.com/versicharge).

Operating Instructions, 03/2021, A5E50366109-AA 7 Safety information 2 2.1 General safety information This section contains important, generally valid information on: • Avoiding accidents or damage to property • Application planning • Mounting and installation • Operation • Maintenance and cleaning of the charging station • Disposal Read this section carefully and follow the safety regulations. This will minimize safety risks. Make your staff and customers aware of this section. Pass on the documentation to that group of people. Regulations and guidelines The section "Safety" indicates hazards and precautions, which you must observe during planning, assembly, installation, operation, and maintenance. You must also adhere to regional and national guidelines and regulations on electrical safety and accident prevention /occupational safety. Make sure you also follow the following documents and regulations: • Regional standards and connection conditions • Building regulations for parking lots for electric vehicles and charging stations • Guideline of the electricity supplier • Equipment and foundation statics The instructions in the documentation do not replace statutory safety instructions.

VersiCharge AC Wallbox IEC 8 Operating Instructions, 03/2021, A5E50366109-AA Target group The sequence of the following safety instructions is based on the use stages of the product life cycle. The description is addressed to the following groups of people: • The operator responsible for the safe operation of the device • Technicians who set up the device • Electrically skilled personnel who connect and start up the device. • Maintenance and cleaning staff who maintain the device • Users who charge the vehicle Qualified electricians are persons who can demonstrate a professional electrician qualification. These persons are authorized to commission, ground, and label devices, systems, and circuits in accordance with established safety practices and standards. Areas of application of the device • Charging electrically operated vehicles in public and semi-public areas • Charging stations for depots, car parks, public parking areas, and retail • Stations for car-to-go projects Intended use The device serves to charge batteries in fully electric and plug-in hybrid electric vehicles. The charging station can be used both indoors and outdoors. Charge electric vehicles according to IEC 61851-1 and 61851-22. If the device is used for any other purpose, this is not intended use and constitutes a misuse of the device. Under the Product Liability Act, you must also plan for predictable, unreasonable, and improper use of the equipment. Expiration of the manufacturer's warranty due to unauthorized modifications to the device Modifications to the device are not permitted. Non-compliance will void the manufacturer's warranty and invalidate the approvals. Unauthorized opening of the device Risk of electric shock Only qualified personnel may open the device. Unauthorized persons risk causing considerable property damage, serious injuries, or death.

VersiCharge AC Wallbox IEC Operating Instructions, 03/2021, A5E50366109-AA 9 Qualified personnel All activities, apart from use, are to be performed by qualified personnel. Due to their qualifications, experience, and training, these people have knowledge of: • Relevant standards and regulations • Accident prevention regulations They are authorized to perform the necessary activities and to detect and prevent possible dangers. Personal protective equipment Avoid accidents and hazardous situations. Use your personal protective equipment according to the activity you are performing, such as safety goggles, gloves, safety shoes. Safety equipment To rule out hazardous conditions, it is strictly prohibited to change, remove, bypass, or override safety devices. Failure to follow these instructions may result in hazardous situations that could cause death or serious injury. Risk of explosion and fire Do not store or use flammable liquids that produce flammable fumes, such as gasoline or ethanol, in the vicinity of the charging station. Electrostatic charge or heat generated during charging can ignite explosive and flammable liquids. Failure to follow these instructions may result in hazardous situations that could cause death or serious injury. Floodwater If the charging unit is fully or partially submerged in water, e.g. due to backwater, flooding or heavy rain, and liquid could therefore penetrate it, take the Wallbox out of operation. Only qualified personnel may dry the station and check it for safe operation. Moisture or water inside the station may cause an electric shock. Charging cable as a tripping hazard Make sure that the charging cable does not block an escape route or poses a tripping hazard. The cable could block the way out and cause injuries. Furthermore, in the event of a fall, the cable may be abruptly torn out of the socket and cause damage to the vehicle and the charging station.

VersiCharge AC Wallbox IEC 10 Operating Instructions, 03/2021, A5E50366109-AA Cleaning Protect the environment and use biodegradable cleaning agents to clean surfaces. Clean surfaces of the charging station using a damp cloth. Do not use steam jets or water jets for cleaning, as they may cause moisture or water to infiltrate the charging station. Moisture inside the charging station poses a risk of electric shock. Failure to follow these instructions may result in hazardous situations that could cause death or serious injury. 2.2 Safety during setup, installation and maintenance To avoid hazards, only qualified personnel may place and install the charging station. The charging station must be disconnected from the mains. Follow the installation and assembly instructions provided. Observe the applicable regional standards and regulations, e.g. the five safety rules. Failure to follow safety instructions may result in hazardous situations that could cause death or serious injury. Safety at the work site When working on roads, construction sites and in public areas, ensure safety in line with local requirements and regulations. To perform the work properly, you need to observe: • Legal specifications • On-site safety requirements • Road traffic conditions Note the following: • Secure the working area in accordance with the "Guidelines for the safety of workstations on roads" or similar regional regulations. • Use appropriate cordoning equipment if needed. • Always wear a safety vest when working in the area of road traffic. • Provide for adequate space in the working area. The working area should be at least 8 meters in diameter. • Comply with the valid building regulations for parking spaces for electric cars including charging stations. Risk of accident in limited workspace In order to avoid collisions and crushing, always ensure sufficient clearance to surrounding obstacles when setting up the charging station. There must be no objects on the ground in the working area to rule out the risk of tripping.

VersiCharge AC Wallbox IEC Operating Instructions, 03/2021, A5E50366109-AA 11 Electrical cables There is a risk of electric shock due to exposed electrical connections and components. Before starting the installation work, check that the supply cable has been disconnected from the mains and secured against restart. If damage or tampering is visible, do not commission the charging station. Crushing hazard Ensure that persons maintain sufficient distance to avoid injury when setting the charging station down. Cleaning Protect the environment by using biodegradable cleaning agents to clean the surfaces. Clean the surfaces of the charging station with a damp cloth. Do not use steam jets or water jets for cleaning, as they may cause moisture to infiltrate the charging station. Moisture inside the charging station poses a risk of electric shock. Failure to follow these instructions may result in hazardous situations that could cause death or serious injury. 2.3 Safety during electrical installation Observe the following points for the electrical installation. The electrical connection of the charging unit can only be performed by skilled electricians and can only be carried out at zero current. Follow the installation and connection instructions. Observe the applicable regional standards and regulations, e.g. the five safety rules. Failure to follow safety instructions may result in hazardous situations that could cause death or serious injury. Safety at the work site When working on roads, construction sites and in public areas, ensure safety in line with local requirements and regulations. To perform the work properly, you need to observe: • Legal specifications • On-site safety requirements • Road traffic conditions Note the following: • Secure the working area in accordance with the "Guidelines for the safety of workstations on roads" or similar regional regulations. • Use appropriate cordoning equipment where necessary. • Always wear a safety vest when working in the area of road traffic.

VersiCharge AC Wallbox IEC 12 Operating Instructions, 03/2021, A5E50366109-AA • Provide for adequate space in the working area. The working area should be at least 8 meters in diameter. • Comply with the valid building regulations for parking spaces for electric cars including charging stations. Risk of electric shock The charging unit uses 230 or 400 V AC supply voltage. Touching live parts may cause electric shock and could be fatal. In order to avoid hazards, the charging unit may only be opened by trained and instructed electricians. Before opening the charging unit, switch off all power supplies for the device. Secure the charging unit against being switched on again. Damage to sockets and charging cable Inspect sockets and the charging cable for damage on a regular basis. Damaged charging cables endanger safe operation. If you detect damage to the charging cable, do not commission the cable or stop a running charging process. Disconnect the charging cable from the mains without touching it. Ensure that the device cannot be switched back on. If you notice damage to the charging unit, take it out of service. To do this, disconnect the charging station from the power supply and secure it against a restart. Defective connectors or cables may cause fire. The qualified personnel must decommission the system and replace the damaged components immediately. Condensed water Before commissioning the charging unit, a skilled electrician must check whether there is condensed water in the charging unit. Remove even small amounts of condensed water before commissioning. Moisture in the charging unit can lead to electric shock.

VersiCharge AC Wallbox IEC Operating Instructions, 03/2021, A5E50366109-AA 13 2.4 The five safety rules for electrical work The European standard EN 50110-1 "Operation of electrical installations" prescribes safety rules for electrical work on and in electrical installations. To ensure the safety of persons and property in accordance with the standards, always comply with the following safety rules. Securing an electrical system before starting work Before starting work on and in electrical installations, apply the following five safety rules: 1. Disconnect 2. Secure against reclosing 3. Ensure there is no voltage present 4. Ground and short-circuit 5. Cover or shield adjacent live parts Prepare to switch on again after work is finished After finishing and checking the work, prepare the restart as follows: • Inform persons no longer required that the work is completed and no further work is permitted. • Withdraw persons no longer required • Remove all tools, equipment and aids used Switch on the electrical system again After finishing the work, remove the protective measures and switch the system on again: 1. Remove short-circuit 2. Remove grounding 3. Remove covers or barriers 4. Remove fuse to prevent restart 5. Switch the system back on

VersiCharge AC Wallbox IEC 14 Operating Instructions, 03/2021, A5E50366109-AA 2.5 Safety during operation Observe the following points when operating the charging station, as well as the applicable regional standards and regulations. Failure to follow safety instructions may result in hazardous situations that could cause death or serious injury. Electrical hazards The charging station uses 230 or 400 V AC supply voltage. Touching live parts may cause electric shock and could be fatal. Work on the electrical installation may only be carried out by trained electricians and at zero current. • Pull the plug, not the mains cord. • Never touch the plug with wet hands. • Do not perform any installation, maintenance, or configuration work during a thunderstorm. • Do not connect the vehicle to or disconnect it from the charging station during a storm. Charging cable and socket Defective connectors or cables may cause fire. Decommission the system if there are defects. Have the defective parts repaired by qualified personnel. Do not bend or squeeze the charging cable; do not run it over sharp edges, and use it only within the permissible temperature range. Inspect sockets and the charging cable for damage on a regular basis.

VersiCharge AC Wallbox IEC Operating Instructions, 03/2021, A5E50366109-AA 15 2.6 Security information Siemens provides products and solutions with industrial security functions that support secure operation of plants, systems, machines, and networks. In order to protect plants, systems, machines, and networks against cyber threats, it is necessary to implement – and continuously maintain – a holistic, state-of-the-art industrial security concept. Siemens’ products and solutions constitute one element of such a concept. Operators of the charging station are responsible for preventing unauthorized access to their plants, systems, machines, and networks. Such systems, machines and components should only be connected to an enterprise network or the internet if and insofar such a connection is necessary, and only when appropriate safety measures (e.g. firewalls and/or network segmentation) are in place. Additional information on industrial safety measures can be found under (https://www.siemens.com/industrialsecurity). Siemens’ products and solutions undergo continuous development to make them more secure. Siemens strongly recommends applying product updates as soon as they are available and using the latest product versions. Use of product versions that are no longer supported, and failure to apply latest updates may increase customer’s exposure to cyber threats. To stay informed about product updates, subscribe to the Siemens Industrial Security RSS Feed under (https://www.siemens.com/industrialsecurity). Password Assign a secure password during commissioning to protect the charging unit against unauthorized access. When choosing a password, follow the current recommendations on security in information technology.

VersiCharge AC Wallbox IEC 16 Operating Instructions, 03/2021, A5E50366109-AA 2.7 Safety-relevant symbols Symbols for VersiCharge The following table explains icons than may be located on your product, on its packaging, or in the accompanying documentation. Symbol Meaning General warning sign Caution/Notice You must read the product documentation. The product documentation contains information about the type of potential hazard and helps to recognize risks and implement countermeasures. ISO 7000 No. 0434B, DIN ISO 7000 No. 0434B Read the information provided in the product documentation. ISO 7010 M002 Ensure the device is only installed by an electrically skilled person. IEC 60417 No. 6182 Adhere to the values for the mechanical load of the device. Note that connected mains lines must be designed according to the expected minimum and maxi- mum ambient temperature. Note that the device must be installed and connected in accordance with EMC regulations. When the device is connected to the mains, it must not be installed, dismantled, plugged in, or unplugged. Note that a device may be exposed to electrical voltages which can be dangerous. ANSI Z535.2 Do not dispose of the old device with household waste. Follow local, national, and international regulations for disposal.

Operating Instructions, 03/2021, A5E50366109-AA 17 Description 3 3.1 Application The VersiCharge AC Wallbox is used for safe and reliable charging of electrically powered vehicles. Use Charging stations can be used both "stand-alone" and as network (parent-child architecture). Fields of application • Charging electrically powered vehicles in public and semi-public areas • Charging in private areas NOTICE Special conditions Charging of vehicles that require ventilation during the charging process is not possible with the VersiCharge AC Wallbox. Functions and properties • Charging of electric vehicles in accordance with IEC 61851-1 and 61851-22 • Rust-free housing made from resistant plastic • Connectable charging socket Type 2 or permanently installed charging cable with Type 2 plug according to IEC 62196 • Communication via OCPP In conjunction with a Siemens backend system (e.g. Siemens Device Management), the charging station offers additional functions: • Connection and control via network, smartphones, and digital terminals • Centralized monitoring, maintenance, and evaluation • Firmware updates

VersiCharge AC Wallbox IEC 18 Operating Instructions, 03/2021, A5E50366109-AA 3.2 Charging station structure The following figure shows the construction of the VersiCharge AC Wallbox from the front and the back. ① User interface ② Nameplate ③ Charging socket ④ Connection area protective cover ⑤ Mount point of wall bracket ⑥ Entry of supply cable ⑦ Entry of communication cable ⑧ SIM card slot ⑨ MID counter ⑩ Connecting terminals ⑪ LAN interface Figure 3-1 Structure

VersiCharge AC Wallbox IEC Operating Instructions, 03/2021, A5E50366109-AA 19 3.3 User interface structure ① Wi-Fi status ② Remote control ③ Front panel locked ④ Bluetooth status (not used) ⑤ Multifunction display for charging status / RFID / time delay / error conditions ⑥ Touch button ⑦ RFID reader ⑧ Status LED Error ⑨ Status LED Charging active ⑩ Status LED Power ⑪ Status LED Vehicle connected Figure 3-2 Charging station structure

VersiCharge AC Wallbox IEC 20 Operating Instructions, 03/2021, A5E50366109-AA 3.4 Scope of delivery Scope of delivery The following components are included with the delivery: ① 1x Wallbox (here as symbol drawing for lockable charging socket Type 2 or permanently installed charging cable with Type 2 plug according to IEC 62196) ② 1x wall bracket ③ 6x fastening screw DIN 7996 5x40 ④ 6x dowel 8x40 ⑤ 1x securing screw ISO 14583 M3x8 ⑥ 1x ferrite core ⑦ 1x reducer cable entry ⑧ 2x RFID card Admin ⑨ 5x RFID card User

Operating Instructions, 03/2021, A5E50366109-AA 21 3.5 Meter The VersiCharge has an integrated, MID-compliant electricity meter. The meter value is available in the VersiCharge app / Device Manager. See also Technical specifications (Page 63) 3.6 Identifying the device Nameplate The nameplate is attached on the outside of the device and provides information on the device ID, serial number, and key connection data. Information on the nameplate will help service and support with troubleshooting and procuring matching spare parts. For this reason, do not remove the rating plate. Make sure that the information is legible.

VersiCharge AC Wallbox IEC 22 Operating Instructions, 03/2021, A5E50366109-AA Article number The article number has the following structure: 8 E M 1 3 1 ① - ② ③ ④ ⑤ ⑥ - ⑦ ⑧ ⑨ ⑩ ① 0= Default version ② 2 =32 A single-phase / 7.4 kW 3= 32 A 3-phase / 22 kW ③ E= Integrated meter, MID-compliant ④ H= Socket type 2, outlet right J= Cable with plug type 2 (7 m), outlet right ⑤ 0= IEC ⑥ 4= RTU/TCP Modbus + Ethernet+WiFi ⑦ 0= without SIM card slot (without mobile wireless connection) 3= with SIM card slot (default modem GSM/ LTE) ⑧ G= prepared for ISO 15118 (upgradable) + RFID, without credit card function ⑨ A= Default color Silver Metallic Pantone 10077, Default cover ⑩ 0= Child type 1= Parent type without SIM card 2= Parent unit including SIM card preconfigured

Operating Instructions, 03/2021, A5E50366109-AA 23 Mounting / Installing / Connecting 4 4.1 Safety measures during assembly General information Charging of electric cars must guarantee high electrical performance over long periods. The installation and pre-installation of the charging station must comply with the power requirements. To ensure that these requirements are fulfilled correctly, these installation instructions are intended for qualified and trained electricians. As a qualified electrician, you are responsible for safety, not only during installation, but also during subsequent use by the operator and the end user. To this end, follow The five safety rules for electrical work (Page 13). Mount the charging station on a load-nearing wall or on a stele intended for this purpose. Feed the cables through the base of the charging station. DANGER Risk of electric shock due to exposed electrical connections and components Before starting the installation work, check that the supply cable has been disconnected from the mains and secured against restart. Do not connect the charging station if damage or tampering is visible. WARNING Follow all safety instructions. This will help you avoid hazardous situations that could result in serious injury or death. Comply with all national requirements for testing the installation. Only qualified personnel may install the charging station. The following points described the step-by-step installation of the charging unit. Additional steps may be necessary in your location of use. These assembly instructions therefore do not claim to be exhaustive. See also Preparation before assembly (Page 24)

4.2 Preparation before assembly VersiCharge AC Wallbox IEC 24 Operating Instructions, 03/2021, A5E50366109-AA 4.2 Preparation before assembly Requirements • Follow country-specific statutory installation requirements. • Installation site: – The wall is even and load-bearing – When mounting on a column or anywhere else, observe the applicable notes on installation and mounting information • The power supply connection is available. • All power supply connections are de-energized and secured against unintentional reconnection. Required tools The required tools are not included in the scope of delivery. • SW 36 open-ended wrench • Optional cable gland • Phillips head screwdriver set • Slotted screwdriver set • Torx TR screwdriver set • Tool set for electricians • Spirit level • If applicable, Crimp and mounting tool for RJ45 plug Tools for stone wall or concrete wall: • Impact drill • Masonry drill ∅ 8 mm • Hammer

4.3 Assembly procedure VersiCharge AC Wallbox IEC Operating Instructions, 03/2021, A5E50366109-AA 25 4.3 Assembly procedure Specific safety measures DANGER Risk of electric shock when moist due to condensed water Before commissioning the charging station, an authorized and qualified electrician must check whether there is moisture in the charging station. Remove even small amounts of condensed water before commissioning. Take appropriate measures for drying. Do not switch off the power supply for an extended period of time after commissioning. This will prevent condensation in the charging station. If the charging station is to be switched off for a longer period of time, you need to provide suitable moisture protection. WARNING Risk of accident Risk of accident when the charging station is not secured. • Do not leave the charging station unattended. • Place or lay down the charging station and its parts in such a way that the charging station and its parts cannot tip over or fall down. WARNING Risk of accident Risk of accident in limited space. Leave sufficient clearance to surrounding obstacles to avoid collisions and crushing when setting up the charging station. • Ensure that there is sufficient clearance to the surrounding obstacles when setting the load down. • Keep the working area free of objects to avoid the risk of tripping.

4.3 Assembly procedure VersiCharge AC Wallbox IEC 26 Operating Instructions, 03/2021, A5E50366109-AA Preparing the assembly 1. Check the requirements. 2. Carefully open the packaging. 3. Provide a base for setting the charging station down. 4. Carefully remove the charging station from the package. 5. Inspect the charging station for damage. Complaints filed after installation will not be accepted. 6. Check the package content (Page 20) DANGER Risk of electric shock due to exposed electrical connections and components Before starting the installation work, check that the supply cable has been disconnected from the mains and secured against restart. If damage or tampering is visible (e.g. on the enclosure, socket), do not operate the charging station.

4.3 Assembly procedure VersiCharge AC Wallbox IEC Operating Instructions, 03/2021, A5E50366109-AA 27 Mounting the wall bracket 1. Remove the wall bracket from the charging station. Figure 4-1 Removing the wall bracket 2. Align the wall bracket to the mounting surface using a spirit level. Use the wall bracket to mark the mounting holes. Figure 4-2 Drill picture 3. Put the wall bracket to one side and drill the holes in the wall. 4. Insert the dowels in the drilled holes.

4.4 Requirements for the electrical connection VersiCharge AC Wallbox IEC 28 Operating Instructions, 03/2021, A5E50366109-AA 5. Drive the dowels into the wall with the hammer until the dowels are flush with the wall. 6. Mount the wall bracket onto the wall using the screws. To avoid damage to the wall bracket, do not tighten the screws too much. Ensure that the wall bracket is mounted securely. Figure 4-3 Mounting the wall bracket Note When mounting on a column/pillar, observe the applicable mounting instructions. You may need to use different screws and tools. 4.4 Requirements for the electrical connection The Wallbox VersiCharge is approved exclusively for fixed installation and has no device for disconnection from the mains. The national regulations and standards must be observed during installation of the supply line. There is no integrated circuit breaker or residual current device; these must be installed upstream. A Type A circuit breaker is generally sufficient due to the integrated DC fault current monitoring.

4.5 Wiring position VersiCharge AC Wallbox IEC Operating Instructions, 03/2021, A5E50366109-AA 29 4.5 Wiring position Wiring position: Hook the charger into the upper and lower notch of the wall bracket. Remove protective cover: Remove the protective cover of the Wallbox by pressing the two clips upwards to obtain access to the electronics.

4.6 Connecting the supply cable VersiCharge AC Wallbox IEC 30 Operating Instructions, 03/2021, A5E50366109-AA 4.6 Connecting the supply cable Select the cable cross-section according to laying type, load and voltage drop: Note Three-phase operation The charging station can be operated with 3 phases + N + PE. The specifications can be obtained from the nameplate (Page 21). Note Single-phase operation The charging station can be operated with 1 phase + N + PE. The specifications can be obtained from the nameplate (Page 21). Procedure DANGER Risk of electric shock When connecting the charging unit, pay attention to the five safety rules.

4.6 Connecting the supply cable VersiCharge AC Wallbox IEC Operating Instructions, 03/2021, A5E50366109-AA 31 To connect the supply cable, proceed as follows: 1. Insert the supply cable through the cable entry and connect the supply cable. Note Wire end sleeves with flexible cables When connecting flexible cables, use wire end sleeves. ① Cable entry ② Ferrite core ③ Supply line at the terminal block Figure 4-4 Infeed of VersiCharge Wallbox 8EM1310-..0.-…. a. Tighten the nuts of the cable gland by hand to ensure a tight seal and strain relief. Use the supplied reducer for cables with 9-15 mm outer diameter. Check that the seal is sitting correctly. Figure 4-5 Infeed of VersiCharge Wallbox 8EM1310-..0.-….

4.7 Limiting the charging current VersiCharge AC Wallbox IEC 32 Operating Instructions, 03/2021, A5E50366109-AA 4.7 Limiting the charging current The rated current of the respective model (see nameplate) is set for the VersiCharge charging unit. This can be limited further using the selector switch placed on the charging controller. See the figure below. Note Work can only be performed by an qualified electrician Only a qualified electrician can limit the maximum charging current to the infeed power using the rotary switch. The design and protection of the supplying current circuit must be adapted to the set charging current. Observe the local regulations / connection conditions. Setting the current of the VersiCharge unit* Figure 4-6 Charging current 1. Open the cover. 2. Remove the protective cover. 3. Set the desired charging current by turning the selector switch to the corresponding value. 4. Close and secure the cover of the charging unit. Check that the seal is sitting correctly. Note In positions 5-9, the current is increased to no higher than the maximum value for which the hardware is designed.

4.8 Connecting the communication cable VersiCharge AC Wallbox IEC Operating Instructions, 03/2021, A5E50366109-AA 33 4.8 Connecting the communication cable Connection of the communication cables Proceed as follows to connect the communication cables for Ethernet or Modbus: Note Connect the plugs after insertion Only mount the RJ45 plug or Modbus RTU plug after insertion through the sealing insert. Mounting the plug before insertion results in damage to the sealing insert. 1. Guide the communication cables for Ethernet or Modbus through the wall bracket. 2. Make a small hole in the sealing insert using a small screwdriver, for example. 3. Guide the cables through the sealing insert at the bottom of the device into the Wallbox. 4. Mount the required plug-in connectors. Observe the specifications of the connector manufacturer. 5. Insert the necessary connectors into the corresponding socket on the board.

4.8 Connecting the communication cable VersiCharge AC Wallbox IEC 34 Operating Instructions, 03/2021, A5E50366109-AA Connection plugs and DIP switches The following figure shows the connection plugs and DIP switches for the communication cables. Note DIP switch settings on device for Modbus RTU setup A8 is the connection resistance switch for the Modbus RTU protocol. Set this switch to both ends of the bus connection to ON. On all devices in between, set this switch to OFF. Additional information You can find additional information on the topic of communication here (Page 41).

4.9 Closing the charging unit VersiCharge AC Wallbox IEC Operating Instructions, 03/2021, A5E50366109-AA 35 4.9 Closing the charging unit Attach the protective cover for the electronics again (not in illustration). Check that the seal is sitting correctly. Make sure that the cables are not crushed or bent when hooking the charger into the wall bracket. Lift the charger from the wiring position and close the charging station by placing the charger onto the wall bracket. Secure the charging unit against unauthorized opening with the supplied M3x8 screw.

4.10 Switching on and testing VersiCharge AC Wallbox IEC 36 Operating Instructions, 03/2021, A5E50366109-AA 4.10 Switching on and testing Procedure for switching on and checking the charging unit Perform the following steps to switch on and check the charging unit. 1. Switch on the power supply for the supply of the charging unit. 2. Switch on the backup fuses, the load breaker switch and the RCCB. 3. The "Power" LED lights up on the charging station. If the display does not light up on the charging unit, check the power supply with a measuring instrument. When measuring, follow the regional regulations. Test run with acceptance: • Perform the measurements according to DGUV regulation 3 or the comparable regional regulations. Concluding work 1. Remove the packing material and protective films. 2. Clean the unit if required. 3. Complete the commissioning report in accordance with the regional regulations, e.g. DGUV regulation 3. Note The VersiCharge charging units are designed for continuous operation. Daily reboots (power cycle) may affect the service life of the components.

Operating Instructions, 03/2021, A5E50366109-AA 37 Commissioning 5 5.1 Commissioning with PC or mobile device You need an Internet connection for the integrated functions of the VersiCharge Wallbox to connect to Siemens Device Management. The connection is set up during the commissioning described here. Without an Internet connection, the VersiCharge Wallbox can be used but without the following functions: • Automatic firmware update • Status display in the VersiCharge app • Delay function in the VersiCharge app Preparing commissioning Commission the charging unit either with your smartphone using the VersiCharge app or with a PC tool. For a single VersiCharge Wallbox, we recommend the VersiCharge app on a smartphone. To commission multiple devices in a network, use the "VersiCharge Configurator" PC tool. You can find additional information in the download area of the respective tools. Commissioning with the VersiCharge app To perform the commissioning with the VersiCharge app, follow these instructions: 1. Install the VersiCharge app from the Google Play Store (https://play.google.com/store) or the Apple App Store (https://www.apple.com/ios/app-store/) on your mobile device. 2. Create a user account in the app – Change password – Set notifications – Manage contact details 3. Connect your smartphone to the Wi-Fi of the Wallbox 4. Connect the Wallbox to the Internet. The following options are available for this: – Mobile Internet (SIM card only in the Parent device) – Wi-Fi – Ethernet 5. Connect the Wallbox with Siemens Device Management. This takes place automatically. 6. Assign a descriptive name for the VersiCharge Wallbox. 7. Check the settings.

VersiCharge AC Wallbox IEC 38 Operating Instructions, 03/2021, A5E50366109-AA You can find detailed commissioning instructions here (https://siemens.com/versicharge). Commissioning with the "VersiCharge Configurator" PC tool To perform the commissioning with the "VersiCharge Configurator", follow these instructions: 1. Download the "VersiCharge Configurator" from the Internet (https://siemens.com/versicharge). 2. Install the "VersiCharge Configurator" 3. Create a user account (https://versicharge.emobility.siemens.cloud/Account/Register) – Change password – Set notifications – Manage contact details 4. Connect your PC to the Wi-Fi of the Wallbox 5. Connect the Wallbox to the Internet. Select an option for your project. The following options are available. – Mobile internet (SIM card) – Wi-Fi – Ethernet 6. Connect the Wallbox with Siemens Device Management. This takes place automatically. 7. Assign a descriptive name for the VersiCharge Wallbox. 8. Check the settings. Only the parent unit is directly connected to the Internet. The child units can connect via the shared Wi-Fi of the parent unit. This is only possible for parent units that are connected to the Internet via a cellular modem or Ethernet. You can find detailed commissioning instructions here (https://siemens.com/versicharge). Changing the SSID and password NOTICE Changing the SSID and password If you want to change network settings such as SSID and password after the charger has been successfully connected to Siemens Device Management, proceed as follows: 1. Delete the link of the wallbox with Siemens Device Management via the VersiCharge app or via https://versicharge.emobility.siemens.cloud/. 2. Repeat the above steps for commissioning. If a Wi-Fi repeater is later employed, we recommend using the same SSID and password that were used when registering the charger.

VersiCharge AC Wallbox IEC Operating Instructions, 03/2021, A5E50366109-AA 39 Siemens Care Remote Service Please note: To enable the Siemens Care Remote Service, you need to register via the following website (https://emobility.siemens.cloud/register). You can find additional information about the Siemens Care Remote Service on the Internet (https://siemens.com/versicharge). 5.2 Notes on setting up the communication connection 5.2.1 Wi-Fi connection Required open ports These open ports are required for communication with Siemens Device Management, logging server and OCPP server: • 20 • 21 • 22 • 80 • 123 • 443 • 514 • 9019 • 20000 • Communications port for OCPP. This depends on the server. Wi-Fi connection The WLAN interface enables communication of devices with one another, as well as communication with the Siemens Device Management. The following combinations are possible: • Wi-Fi connection from any VersiCharge device directly to Siemens Device Management via local Wi-Fi receiver with an open Internet connection. • Wi-Fi connection from each child to the central parent. Ethernet connection from parent to Siemens Device Management via local LAN receiver with an open Internet connection. • Wi-Fi connection from each child to the parent and then via mobile from the parent to the Siemens Device Management.

VersiCharge AC Wallbox IEC 40 Operating Instructions, 03/2021, A5E50366109-AA 5.2.2 SIM card All 8EM131x-xxxxx-3xxx parent devices are designed with a micro SIM card slot for establishing a mobile wireless connection. 8EM131x-xxxxx-3xx1 devices are supplied with a SIM card. This must be supplemented by the customer if required. Observe the provider's specifications for establishing a data connection. The 8EM131x-xxxxx-3xx2 parent devices are delivered equipped with a factory-fitted SIM card for the connection to the Siemens Device Management system (and also to the Siemens OCPP backend if necessary). Note that the data connection can incur costs. Requirement When working on the SIM card, follow the instructions below: 1. Disconnect the charging station from the mains 2. Secure it against being switched on again 3. Open the charging station 4. Check the activation 5. Put on ESD clothing and use an ESD grounding wrist strap connected to the protective conductor Configuring a mobile wireless connection When using SIM cards from third-party providers, follow these instructions: 1. You can use a micro or nano SIM card with an adapter. Make sure that the PIN request is disabled. To set up a third-party SIM card, you need the following information from the provider: • Dial-up number (modem dial string) • APN • If applicable, Password and user name

VersiCharge AC Wallbox IEC Operating Instructions, 03/2021, A5E50366109-AA 41 5.2.3 Overview of Modbus, RS485 and Ethernet Properties The charging station has two interfaces for networking • An RJ45 socket for Ethernet (cable type: CAT 6 or better). RJ45 copper Ethernet port. This 10/100BASE-T connection enables data rates of up to 100 Mbps and supports the Modbus TCP/IP protocol. Standard UTP cables of Category 6 or better are recommended at an industry-standard maximum distance of 100 meters. • An RS485 interface for Modbus RTU (cable type: Twisted Pair, shielded, 0.5 mm²) You connect multiple VersiCharge devices via Modbus. Note Safety information The ModBus protocol is an open protocol and it is the responsibility of the installer to ensure the security of the wiring of these connections to prevent tampering. Using the Modbus RTU protocol VersiCharge charging stations can act as Modbus devices and make real-time data available via the Modbus RTU protocol. Higher-level Modbus devices connected to the charger, e.g. Modbus servers, can: • Read data • Write data to the registers of your charger • Make changes to the device configuration • Initiate control actions This allows them to: • Take on the function of Child Modbus devices • Provide data in real time via Modbus protocol Parent Modbus devices have the following tasks: • Read-only access to this data • Write data to the registers of your meter • Make changes to the device configuration • Initiate control actions Modbus map The Modbus map is available on request.

VersiCharge AC Wallbox IEC 42 Operating Instructions, 03/2021, A5E50366109-AA 5.2.4 Setting communication Information on the register maps command set is available here. Supported function codes 1. 0x03 (read multiple Holding Registers) 2. 0x10 (write multiple Holding Registers) 3. 0x11 (Report Slave ID) – The prerequisite is that a unit is connected with Modbus Maximum number of RS485 charging units that can be con- nected to the Parent Modbus unit or Modbus controller 24 Maximum communication bus length (Modbus RTU) Note: The standard Ethernet segment lengths apply for Modbus TCP 304.8 m (1000 ft) Query rate 1 s (min. 500 ms) Standard Modbus TCP server port Port 502 The following parameters must be used to establish a Mod- bus RTU connection Baud rate = 38400 Parity = even Data bits = 8 Stop bit = 1 5.3 Managing and using RFID The Wallbox supports various authentication methods via OCPP. In addition, it is possible to save the user IDs of authorized RFID cards in a local, preconfigured list. You manage the RFID cards via the following channels: • Modbus controller • OCPP-based server • On the device using Admin RFID cards The management of RFID cards via Admin cards in the local, preconfigured list is described under Releasing/locking RFID cards. Using RFID With RFID cards, you authenticate yourself to start or end a charging process. The procedure is described in section Charging (Page 48). The supplied RFID User cards are not released. The next section describes the management of the RFID User cards. Alternatively, authentication via Modbus controller or OCPP server is possible. Authentication can also be disabled in this way.

VersiCharge AC Wallbox IEC Operating Instructions, 03/2021, A5E50366109-AA 43 Figure 5-1 RFID card types Supported RFID cards For authentication, the device has an integrated RFID reader that is activated ex works. The following table lists the supported chip types. Table 5- 1 Supported chip types Card series Memory Security Supported protocols MIFARE Classic 1K/4K Crypto1 ISO14443A Part 1–3 MIFARE Plus 1K, 2K, 4K AES, Crypto1 ISO14443A Part 1–4 MIFARE DESFire 2K, 4K, 8K AES, 3DES ISO14443A Part 1–4 MIFARE Ultralight 40, 48, 128, 144 None, 3DES ISO14443A Part 1–3

VersiCharge AC Wallbox IEC 44 Operating Instructions, 03/2021, A5E50366109-AA Releasing/locking RFID cards A preconfigured list containing all user cards for which approval is given is saved locally in the VersiCharge charging unit. Figure 5-2 Locking and unlocking RFID cards Releasing/locking with Admin card 1. Hold an Admin card in front of the RFID reader. An acoustic signal is emitted. It is now possible to manage the RFID cards. 2. Adding and removing: – Hold a new User card in front of the RFID reader. An acoustic signal is emitted. The new User card has been added to the preconfigured list. – Hold a released User card in front of the RFID reader. An acoustic signal is emitted. The User card has been removed from the preconfigured list. 3. Hold another User card in front of the RFID reader to release or lock user cards in the preconfigured list. Repeat this process as often as desired. 4. Hold an Admin card in front of the RFID reader to end management of RFID cards. An acoustic signal is emitted.

Operating Instructions, 03/2021, A5E50366109-AA 45 Operation 6 6.1 Status displays Display Table 6- 1 Display Description Action Lights up white Charging station is ready Lights up white Vehicle connected Lights up white Charging in progress Flashes white After switch-on, the charger will go to Access Point mode Connect PC or mobile device for commissioning Lights up red No Wi-Fi reception Check the router

VersiCharge AC Wallbox IEC 46 Operating Instructions, 03/2021, A5E50366109-AA Display Description Action Lights up orange Charger is connected to router. Weak Wi-Fi. Strengthen the Wi-Fi. Read the note about changing the SSID and password in the section Commissioning with PC or mo- bile device (Page 37). Lights up green Charger is connected to router. Strong Wi-Fi. Flashes blue Attempting to connect to Siemens Device Management Lights up white Ready for operation (with success- ful connection and registration in Siemens Device Management) Lights up blue Access blocked Unlock via RFID/ OCPP/ MODBUS

VersiCharge AC Wallbox IEC Operating Instructions, 03/2021, A5E50366109-AA 47 Display Description Action Flashes white 2 h delay Wait until charging process starts. Flashes white 4 h delay Wait until charging process starts. Flashes white 6 h delay Wait until charging process starts.

48 Operating Instructions, 03/2021, A5E50366109-AA Display Description Action Flashes white 8 h delay Wait until charging process starts. Press the Touch button for 5 sec- onds for maximum charging power Power presetting is set to the maximum for the charging process. Note: Function is inactive with an existing OCPP connection. 6.2 Charging Safety instructions during the charging process DANGER Risk of electric shock and fire Touching live parts may cause electric shock or even death. Defective connectors or cables may cause fire. • Do not kink or squeeze the charging cable. Do not draw the charging cable over sharp edges or hot surfaces. • Do not use the charging station if dangerous damage or tampering is visible. Inform the operator. Keep yourself and other persons away from the charging station. • Grip the power plug to pull the charging cable out of the socket. Do not grip by the cable itself. • Never touch the mains plug with wet hands. • Do not connect or disconnect any cables during a thunderstorm.

Operating Instructions, 03/2021, A5E50366109-AA 49 DANGER Risk of overheating and fire Using unauthorized accessories increases the risk of fire due to overheating. • Only use a charging cable approved for the vehicle. • Do not use an extension to connect the charging station to the vehicle. • Adapter and adapter cable are not permitted. CAUTION Risk of accident Ensure that the charging cable does not block any escape route or constitute a tripping hazard. In this case, the cable becomes an obstacle that can lead to injuries. The cable could also be ripped out from the anchoring and cause damage to the vehicle or the charging station. Basic procedure Connect the vehicle and the charging unit using a suitable cable. For a Wallbox with permanently connected cable, insert this cable into the socket of the electric vehicle. After successful authentication, the charging process is started automatically by the vehicle and displayed via the Status LED. You have the option of preselecting a time delay and viewing the status via the VersiCharge app. After the charging process ends, the device switches to "Ready" status (LED display (Page 19)). Different models The charging process is described for the socket version with type 2 charging port. The procedure is largely identical for the following versions. • Fixed charging cables type 2 Possible deviations in the procedure: • Plugging and unplugging directly on the charging unit • Connector lock

50 Operating Instructions, 03/2021, A5E50366109-AA Start charging Proceed as follows to start charging: 1. Check if the required charging point is ready for operation: The Power LED must be lit up. 2. Register on the device. – If the RFID function is activated on your device, hold your RFID card in front of the card reader. An acoustic signal is emitted. – Register on the device with a method supported by the operator, for example via an app. 3. After successful authorization, the charging unit can be used. 4. Open the cover and insert the plug of the charging cable into the socket of the charging unit. Make sure that the charging cable and the connecting cables are not damp or dirty. 5. Insert the socket of the charging cable into the connector system of the electric vehicle. Follow also the instructions of the vehicle manufacturer. 6. The communication connection to the vehicle is established. This process can take some time depending on the connection speed and reaction speed of the backend and vehicle. 7. The device locks the plug into the socket. The "Vehicle connected" LED lights up. 8. After successfully locking the connector, the charging process starts automatically. The "Charging active" LED lights up. The vehicle is now being charged. The connectors are still protected against unauthorized removal. 9. The Status LEDs inform you about the current charging status. 10. As soon as the LED bar display and the "Charging active" LED are off, the charging has been stopped (e.g. vehicle battery full). The LED bar display indicates that current is flowing to the vehicle and the vehicle battery is charging. The LED bar display is off in the following cases: • The vehicle is not drawing power. – The charging unit pauses, for example, because of load management – The vehicle pauses the charging • The charging of the vehicle battery is completed.

Operating Instructions, 03/2021, A5E50366109-AA 51 Completing the charging You or the electric vehicle can stop charging at any time. Note Option: Permanently installed charging cables After charging, place the permanently installed charging cable in the holder provided. Cables that are not stowed may cause the following hazards: • You may trip over it • Damage to the plug • Damage to the cable • Moisture may enter the plug There are 3 different ways to terminate charging: Proceed as follows to end the charging process with the RFID card: 1. Place the RFID card onto the icon for the card reader. Once the RFID card has been identified, the validity is checked. 2. Charging stops. 3. Remove the charging cable. 4. Also unplug the connector from the socket of your electric vehicle. 5. Stow away the provided charging cable. To do this, follow the instructions in the manual for your vehicle. Proceed as follows to end the charging process with the operator app: 1. Charging point selection: Select your vehicle or the charging point by the operator. 2. End the charging process. 3. Remove the unlocked charging cable. 4. Also unplug the connector from the socket of your electric vehicle. 5. Stow away the provided charging cable. To do this, follow the instructions in the manual for your vehicle. Proceed as follows to end the charging process by disconnecting the vehicle: 1. Follow the instructions in the manual for your vehicle. 2. End the charging process. 3. Unlock the charging cable on the vehicle. 4. Remove the plug from the socket of your electric vehicle. 5. Remove the plug from the charging station. 6. Stow away the provided charging cable. To do this, follow the instructions in the manual for your vehicle.

52 Operating Instructions, 03/2021, A5E50366109-AA Faults 7 7.1 Fault elimination DANGER Risk of electric shock and fire Touching live parts may cause electric shock or even death. Damaged charging cables and connectors can cause a fire. • The system may only be opened and repaired by the manufacturer, its service department or similarly qualified persons. This also applies to the replacement of a damaged charging cable. • Follow the five safety rules in the event of damage and faults. Procedure in the event of a fault If the charging station experiences a fault, proceed as follows: 1. You can find a selection of possible causes of faults in the Error messages (Page 53) section. 2. If you are unable to rectify the fault yourself, contact the operator's service hotline. Resetting to factory settings If you need to restore the factory settings, proceed as follows: 1. Switch off the device (close the connection to Siemens Device Management) 2. Log off from Siemens Device Management 3. Wait for 5 minutes Logoff can be verified via the VersiCharge app or via the Internet (https://versicharge.emobility.siemens.cloud/). Note that the charging station must go through the commissioning process again after the factory settings are restored.

VersiCharge AC Wallbox IEC Operating Instructions, 03/2021, A5E50366109-AA 53 7.2 Error messages The following tables show excerpts of possible messages. Faults The symbols, their meaning and solutions are described in the three columns. Table 7- 1 Fault messages Display Description Solution Lights up white Ground fault (DC fault) The device is in a fault state. Eliminate the fault and then push the touch button to reset. Flashes red Some kind of fault has oc- curred Turn the supply voltage off and on again. Lights up red Fault has occurred Error code: 001. Notify Technical Support. Lights up red Fault has occurred Error code: 002. Notify Technical Support

VersiCharge AC Wallbox IEC 54 Operating Instructions, 03/2021, A5E50366109-AA Display Description Solution Flashes red Fault has occurred Error code: 003. Notify Technical Support Flashes red Fault has occurred Error code: 004. Notify Technical Support Flashes red Fault has occurred Error code: 005. Notify Technical Support Flashes red Fault has occurred Error code: 006. Notify Technical Support

VersiCharge AC Wallbox IEC Operating Instructions, 03/2021, A5E50366109-AA 55 Display Description Solution Flashes red Fault has occurred Error code: 007. Notify Technical Support Flashes red Fault has occurred : 008. Notify Technical Support Flashes red Fault has occurred Error code: 009. Notify Technical Support Flashes red Fault has occurred Error code: 010. Notify Technical Support

VersiCharge AC Wallbox IEC 56 Operating Instructions, 03/2021, A5E50366109-AA Display Description Solution Flashes red Fault has occurred Error code: 011. Notify Technical Support Note Some faults are not caused by the VersiCharge, but by EV compatibility or by settings activated in the EV. Check the settings in the EV if a fault has occurred. The user can define the charging time, for example, in the settings of the electric vehicle. For safety reasons, such settings overwrite all commands in the VersiCharge and end the charging process. Adapt the settings in your electric vehicle.

Operating Instructions, 03/2021, A5E50366109-AA 57 Maintenance and service 8 8.1 Storage and transport Observe the following general conditions when storing and transporting the charging station: • The permissible storage temperature of the charging station is -40 to +60 °C. • The permissible air humidity is 5 to 98%, no condensation. • The charging station may only be transported in the transport packaging provided for this purpose using the supplied safety and shock-absorbing materials. • To transport the charging station, disconnect all external cable connections. Set switches of the fuses to the "Off" position. Close any transport locks on the cover. • Avoid shocks and impacts during transport. 8.2 Cleaning and maintenance Safety measures Note Before cleaning or service work, disconnect the system from the power and ensure it cannot be switched back on. To do this, deactivate at least all fuses to which the charging station is connected. DANGER Risk of electrocution Touching live parts may cause electric shock or death. Turn off all power supply to the unit before cleaning charging cables. Secure the charging unit against being switched on again. DANGER Risk of electrocution Do not use steam jets or water jets for cleaning, as they may cause moisture to infiltrate the charging station. Moisture inside the charging station poses a risk of electric shock. The manufacturer is not liable for damage resulting from improper cleaning methods.

8.2 Cleaning and maintenance VersiCharge AC Wallbox IEC 58 Operating Instructions, 03/2021, A5E50366109-AA Cleaning guidelines • Do not use solvents or corrosive or abrasive detergents. • Use a mild, non-corrosive cleaning agent, e.g. dishwashing detergent, even if heavily soiled. • Wipe the charging station from the outside with a moist cloth and rub the station dry. • Deionized water is particularly suitable for cleaning the unit. • Do not scrape off stubborn dirt using hard objects. • Do not use any sharp-edged tools. • Soften paper stickers in advance for easy removal. • Make sure that water does not get underneath the cover of the charging socket or into the charging plug. To ensure optimum quality and functionality, clean all charging stations according to agreed intervals. Note Use environmentally friendly cleaning agents approved for cleaning plastics (polycarbonate). Note Cleaning the interior of the charging station is not normally required for regular maintenance. Only qualified personnel may clean the inside of the charging station if the situation demands (e.g. due to a dusty environment).

8.3 Maintenance VersiCharge AC Wallbox IEC Operating Instructions, 03/2021, A5E50366109-AA 59 8.3 Maintenance Note High currents flow over a long period of time when charging the electric vehicle. The electrical installation of the charging station must be checked regularly to prevent overheating of cables and resulting damage. Note Only qualified personnel trained for these activities may perform this work. The appendix contains the following lists: • Installation and maintenance schedule (Page 67) Inspecting fixed charging cables Inspect fixed charging cables, charging plugs, and charging plug holders regularly for the following: • Damage • Wear • Contamination • Humidity The operator is responsible for safe operation. Set the inspection intervals in such a way that safe operation is always guaranteed.

8.4 Diagnostic tests VersiCharge AC Wallbox IEC 60 Operating Instructions, 03/2021, A5E50366109-AA 8.4 Diagnostic tests Meter check WARNING Before starting work, disconnect the charging station from the power supply using the load breaker switch. Secure the charging station against being switched on again. Only personnel authorized by the operator may work on the meter during testing. Non-compliance will void the manufacturer's warranty and invalidate the approvals. Remove the meter Only personnel authorized by Siemens may perform work on the meter. Non-compliance will void the manufacturer's warranty and invalidate the approvals. 8.5 Software updates Software updates Siemens makes software updates available as part of ongoing feature enhancements and improvements. The software updates are installed automatically. Make sure that the Internet connection is available. Also read the information about this at the Siemens Care Remote Service under Internet (https://siemens.com/versicharge).

Operating Instructions, 03/2021, A5E50366109-AA 61 Service & Support 9 9.1 Siemens Industry Support Fast and easy access to current information on the following: • Product support All information and extensive know-how to do with your product; technical specifications; FAQs; certificates; downloads, and manuals. • mySupport Your personal working area in Siemens Industry Online Support for notifications, support queries, and configurable documents. This information is provided by Siemens Industry Online Support (https://support.industry.siemens.com/cs/ww/)on the internet. Technical Support Technical Support helps you in the event of technical problems with the product. You can reach Technical Support under the following phone number1: + 49-89-143770229 Opening hours are from 9 am until 5 pm CET. Make sure that you have the following information to hand before making the phone call: • Your contact details (name, e-mail, telephone number) – Name – E-mail address – Telephone number • Article number • Serial number (nameplate on charger) • Purchase date • Installation location (country, town, street) – Country – Town – Street • Problem description – Fault – LED status – Actions already performed 1 = Country-specific roaming fees possible.

62 Operating Instructions, 03/2021, A5E50366109-AA Disposal 10 10.1 Recycling and disposal Disposing of packaging The packaging of the VersiCharge contains no hazardous substances. Send the packaging for recycling in accordance with the applicable regulations in your country. Disposing of the charging station For the environmentally friendly recycling and disposal of your old device, contact a certified disposal service for electronic scrap. Dispose of the device in accordance with the applicable regulations in your country. "Waste electrical equipment must not be disposed of as unsorted municipal waste, e.g. household waste. The current local national/international regulations must be observed for disposal."

Operating Instructions, 03/2021, A5E50366109-AA 63 Technical specifications 11 11.1 Technical specifications Performance features and options Designation VersiCharge Wallbox IEC Charging mode according to IEC 61851-1 Mode 3 Connection to vehicle according to IEC 62196-2 8EM1310-..H..-…. : Socket Type 2 8EM1310-..J..-…. : Permanently connected charging cable (7 m) Electrical data Connection voltage 8EM1310-2...: 1~ 230 V AC (-20%/ +15%), 50/60 Hz 8EM1310-3...: 3~ 230/400 V AC (-20%/ +15%), 50/60 Hz Max. output power/connection power 8EM1310-2...: 7.4 kW 8EM1310-3...: 22 kW Rated current (adjustable) 10/ 13/ 16/ 20/ 32 A Cable cross-section (power cable) 1.5 ... 10 mm² (depending on the max. current setting) Low voltage network TT/TN Energy measurement Integrated MID counter, Class B (± 1%) Protection Ground fault 30 mA AC/6 mA DC, undervoltage, overvolt- age, overcurrent, overvoltage category III Residual current circuit breaker (RCCB)/Miniature circuit breaker (MCB) Not contained Mechanical specifications Mounting Wall or column (available as accessories) Dimensions (H x W x D) 446 x 180 x 158 mm Weight 8EM1310-..H..-…. : 4.3 kg 8EM1310-..J..-…. : 7.8 kg Color Silver Metallic (Pantone 10077), black Ambient conditions Ambient temperature operation -30 ... +50 °C Direct sunlight can influence the operating temperature. Ambient temperature storage -40 ... 60 °C Relative humidity 5 ... 98% (no condensation) Max. installation altitude 2000 m above sea level Degree of protection (IP) according to IEC 60529 8EM1310-..H..-.... : IP 56 8EM1310-..J..-.... : Wallbox IP56, Coupler (Vehicle Plug) IP54 Degree of impact resistance according to EN 62262 IK 10 Communication and authentication Interfaces Ethernet, WiFi (Dual-Band), RS-485 Parent types 8EM1310-….-3..1 additionally GSM, 4G, LTE

VersiCharge AC Wallbox IEC 64 Operating Instructions, 03/2021, A5E50366109-AA Designation VersiCharge Wallbox IEC Communication protocols OCPP 1.6 Modbus RTU Modbus TCP Parent/ Child Up to 24 Child types per Parent SIM card (recommended data volume) 250 MB / month RFID acc. to • ISO 14443A • ISO 14443B • ISO 18092 ECMA-340 Reader integrated, 2 Admin cards + 5 User cards in scope of delivery Standards and legal bases: EN IEC 61851-1, EN IEC 61851-21-2, EN IEC 60068-2-52, EN IEC 61000-6-1, EN 61000-6-3, EN IEC 61000-6-4, EN 330 330, EN 300 328, EN 301 511, EN 301 893, IEC 62955 A list of order options can be found in section Variants available for order (Page 65) in the appendix. Times for full charging Charging times depend on many variables, but mainly on the battery capacity of the vehicle. To determine the time required for full charging of the vehicle, refer to the vehicle documentation.

Operating Instructions, 03/2021, A5E50366109-AA 65 Appendix A A.1 Variants available for order Overview of variants These variants of the VersiCharge Wallbox AC are available for order. Design Power Type Article number Variant with socket 7.4 kW / 230 V AC Child 8EM1310-2EH04-0GA0 7.4 kW / 230 V AC Parent incl. SIM card 8EM1310-2EH04-3GA2 7.4 kW / 230 V AC Parent without SIM card 8EM1310-2EH04-3GA1 22 kW / AC 400 V Child 8EM1310-3EH04-0GA0 22 kW / AC 400 V Parent incl. SIM card 8EM1310-3EH04-3GA2 22 kW / AC 400 V Parent without SIM card 8EM1310-3EH04-3GA1 Variant with 7 m cable 7.4 kW / 230 V AC Child 8EM1310-2EJ04-0GA0 7.4 kW / 230 V AC Parent incl. SIM card 8EM1310-2EJ04-3GA2 7.4 kW / 230 V AC Parent without SIM card 8EM1310-2EJ04-3GA1 22 kW / AC 400 V Child 8EM1310-3EJ04-0GA0 22 kW / AC 400 V Parent incl. SIM card 8EM1310-3EJ04-3GA2 22 kW / AC 400 V Parent without SIM card 8EM1310-3EJ04-3GA1

66 Operating Instructions, 03/2021, A5E50366109-AA A.2 Accessories Protection of persons and wiring Siemens offers residual current circuit breakers and miniature circuit breakers as accessories. The trained electrician makes the selection according to the local conditions and regulations at the place of use. The following table shows possible combinations of circuit breakers in connection with the VersiCharge variant, including rated current setting. Variant Rated current setting MCB, C characteristic RCCB, Type A RCCB, Type B VersiCharge single-phase (7.4 kW / 230 V AC) 10 A 5SL6510-7 5SV3311-6 5SV3321-4 13 A 5SL6513-7 16 A 5SL6516-7 20 A 5SL6520-7 5SV3312-6 5SV3322-4 32 A 5SL6532-7 5SV3314-6 5SV3324-4 VersiCharge 3-phase (22 kW / 400 V AC) 10 A 5SL6610-7 5SV3342-6 5SV3342-4 13 A 5SL6613-7 16 A 5SL6616-7 20 A 5SL6620-7 32 A 5SL6632-7 5SV3344-6 5SV3344-4 Note Additional information on personal protection Follow deviating local regulations. According to IEC 61851-1, a 30 mA RCCB Type A is sufficient due to the 6 mA DC fault current monitoring integrated in the Wallbox. The listed product recommendations relate to RCCBs with immediate tripping. Components with delayed tripping (KK01 variant) are also suitable for installation in households and offer an additional degree of ruggedness. Note Additional information on wiring protection The tripping characteristic C is recommended for applications with high startup current and power peaks. The tripping characteristic D is available optionally. Depending on the installation case and country-specific regulations, different pole configurations may be necessary. The recommended products relate to household applications. MCBs of the 5SY4 and 5SY6 series are recommended for systems with multiple charging stations for additional protection. Additional information is available here (https://mall.industry.siemens.com/).

VersiCharge AC Wallbox IEC Operating Instructions, 03/2021, A5E50366109-AA 67 A.3 Installation and maintenance schedule Introduction Depending on the area of application, perform the general cleaning work and maintenance work every 6 months. Shorten this interval according in the event of difficult usage conditions. Follow the regionally valid regulations on servicing and maintaining this type of electrical charging equipment. Cleaning Remove dirt/dust/residue from the device and the usage area. Wipe the surfaces with a damp cloth. For stubborn stains, use a cleaning agent containing alcohol. Do not clean the device with a pressure washer. Do not use aggressive cleaning agents. Check Check the device for the following: • Cuts, damage and soiling • Defects and rust • Clearly visible signs of faded colors • Residue or damage on the cables, cable holders and plugs • Signs of rust on the plug pins • Accumulation of snow around the VersiCharge Contact the supplier if you notice any anomalies. Avoid accumulation of snow around the VersiCharge. Clear the area accordingly. In heavy snowfall, clear the area daily.

VersiCharge AC Wallbox IEC 68 Operating Instructions, 03/2021, A5E50366109-AA VersiCharge checklist The following table shows the tasks and their expected duration for the following applications: • Installation/assembly • Commissioning • Maintenance Table A- 1 Installation and maintenance schedule Action Installa- tion/asse mbly Commis- sioning Mainte- nance Duration in min. Mark and drill holes x 5 Mount the charging unit x 10 Assemble and connect the connection cable x 15 Visual and functional check for mechanical damage • Type 2 plug or lid • Housing x x 1 Commissioning with the mobile app / PC tool x 10 Check • Fault message • Backend connection (e.g. Siemens Device Management) • SIM card x x 5 Cleaning x 5 Check charging sockets or charging cables • Charging cable and plug for damage x 2 Measurements acc. to DIN VDE, e.g.: • Insulation measurement • Grounding resistance measurement • Loop impedance measurement x x 25* Generate maintenance log x x 15* Function test • Trial charge (with commercial or electric vehicle) x x x 10* Setup time x x 10* Indication of the next test date x x 2 Read out meter readings x x 2 Travel time x x x *Scope and duration may vary as they depend on local regulations.

VersiCharge AC Wallbox IEC Operating Instructions, 03/2021, A5E50366109-AA 69 A.4 Overview of dimensions of the VersiCharge charging unit Dimension drawing The following graphic shows the general dimensions of the VersiCharge charging unit regardless of the version. Figure A-1 Dimension drawing of charging unit Note that the dimensions of the charging unit with permanently installed charging cable and Type 2 plug according to IEC 62196 differ and you will need additional space. Figure A-2 Clearances for the wall or adjacent charger

VersiCharge AC Wallbox IEC 70 Operating Instructions, 03/2021, A5E50366109-AA A.5 Quality documentation CE marking The declaration of conformity is kept available for the competent authorities at: Siemens AG Smart Infrastructure Distribution Systems Mozartstr. 31c 91052 Erlangen, Germany These files are also available for download on the Siemens Industry Online Support (https://support.industry.siemens.com/cs/ww) pages, under "Declaration of Conformity".

Operating Instructions, 03/2021, A5E50366109-AA 71 List of abbreviations B B.1 Abbreviations AC Alternating current Alternating current APN Access Point Name Gateway access point DC Direct current Direct current DGUV Deutsche Gesetzliche Unfallversicherung German statutory accident insurance ESD Electrostatic Discharge Electrostatic discharge EV Electric Vehicle Electric vehicle FAQ Frequently Asked Questions Frequently asked questions FI Fehlerstromschutzschalter Residual current circuit breaker IEC International Electronical Commission International standardization commission under private law IK Protection class for impact and mechanical stress ISO International Organization for Standardization International standards organization IP International Protection Protection class for solid foreign bodies/contact and water MCB Miniature circuit breaker Miniature circuit breaker MID Measurement Instruments Directive OCPP Open Charge Point Protocol PC Personal Computer Single station computer RCCB Residual current operated circuit breaker Residual current circuit breaker RFID Radio Frequency Identification Radio frequency technology for identification RSS Rich Site Summary Data format for summarizing article series and message series SW Schlüsselweite (for wrenches) Width across flats WiFi Wireless Fidelity Specific type of WLAN

72 Operating Instructions, 03/2021, A5E50366109-AA Index A Amperage:, 32 App, 37 Area of application, 17 C CE marking, 70 Charging, 49 checklist, 67 D DIP switch settings, 34 E EC Declaration of Conformity, 70 Error code, 53 F Fault, 52 Fault messages, 53 Function extensions, 60 M Messages, 53 Mobile wireless connection, 40 O Operational messages, 45 Overview of variants, 65 R Register map command set, 42 Required tools, 24 Requirements, 24 S Safety rules for electrical work, 13 Service plan, 67 Siemens Care Remote Service, 60 Siemens Device Management, 37 Status displays, 45 Support, 61 V VersiCharge Configurator, 38