Peloton TREAD Operation & User’s Manual

04 06 07 08 10 16 17 18 18 18 19 19 19 21 22 TABLE OF CONTENTS SAFET Y INFORMATION L ABELS MEMBER SUPPORT NOTICES SPECIFICATIONS SETTING UP THE TREAD Location requirements Leveling Transportation Storage Plugging in and powering on Powering off Adjusting the touchscreen USING THE TREAD GET TING STARTED 22 22 22 23 23 24 27 30 34 Logging in Selecting a class Class types Class screen Adding a Profile MAINTENANCE AND CARE TROUBLESHOOTING ASSEMBLY LIMITED HOME USE WARRANT Y WARNING: Read all precautions and instructions in this manual before using this equipment. Improper use or maintenance can void the warranty. Keep this manual for future reference. The information in this manual may not reflect recent updates as we continue to improve our product. Please see onepeloton.com/manuals for the latest version of the manual.

Read and follow all warnings, instructions, and procedures before using the Peloton Tread. It is the owner’s responsibility to ensure that all users are aware of all warnings and precautions. Use only as described. Misuse of this equipment may result in serious injury or death. Peloton is not responsible for damage or injury caused by inappropriate use. Consult a physician before beginning a new fitness plan. Incorrect or excessive training can result in serious injury. If you experience faintness, chest pain, or shortness of breath, stop exercising immediately and consult a physician. Metrics on the screen, including heart rate monitoring, may be inaccurate. Use values for reference only Keep children and animals away from the Tread. Children under the age of 16 and persons with reduced physical, sensory, or mental capabilities that impair the safe use of the equipment may not use the Tread. Children over the age of 16 and persons with a lack of experience and knowledge must be given supervision or instruction before using the Tread. Do not allow children to perform maintenance or to play with the Tread. Inspect the Tread for loose, worn, damaged, or incorrect parts before using. Do not use before parts are replaced, repaired, or tightened. Do not wear loose or dangling clothing while using the Tread. Keep towels, loose clothing, and accessories away from the running surface. Make sure your shoelaces don’t extend past the soles of your shoes. Users must not be under 105 lb/48 kg or over 300 lb/136 kg. Be careful when stepping on and off the treadmill. Never mount or dismount while the belt is moving. Use handrails for support, but avoid resting your whole weight on the handrails. If an error occurs during operation, the Tread belt may come to a gradual or sudden stop, depending on the error and your speed. Always remain alert while using the Tread. Ensure that the power supply is plugged into an outlet that supports 15 amps and complies with local building codes. Avoid GFCI and RCBO outlets. Never plug any power cord directly into the Touchscreen. Unplug the Tread and remove the safety key before servicing and when it is not in use. Always store the safety key away from the Tread and out of the reach of children. Familiarize yourself with emergency stop procedures before using the Tread. Test the emergency stop by pulling the safety key out while the belt is moving. The Tread is for indoor use only. Do not store or operate the Tread outdoors, at high humidity levels, or in damp or wet locations. Always keep the running surface clean and dry. The Tread is designed for home use. Do not use in a commercial or rental setting. Set up and operate the Tread on a solid, level surface. Make sure you have at least 78.7”/2 m of clearance directly behind the Tread, and 24”/60 cm of clearance on each side of the Tread. Keep the area around the Tread clear of furniture, equipment, and accessories. Use only original parts from Peloton. Unauthorized changes or modifications to this equipment could damage the Tread, impair its operation, and void your warranty Do not attempt to service the Tread yourself other than performing the basic maintenance described in this manual. Assembly and service other than basic maintenance should be performed by authorized personnel. Keep hands away from moving parts. Never touch the moving belt or reach under the Tread while it is powered on. Never put items under the deck. Never operate the Tread if it isn’t working properly, or if the power cord has been damaged. Keep power cord away from heated surfaces, sharp edges, and water. Do not soak or spray Tread surfaces with liquid. Clean using a damp cloth.

If any label is damaged or lost, contact member support for a replacement immediately. The serial number indicates this unit’s date of construction. For example, ‘RAPID1200417xxxx’ would mean that the unit was constructed on 17 April 2020. A A B C * * C B MEMBER SUPPORT Peloton’s #1 concern is member satisfaction. If you require assistance or are experiencing issues with your Peloton Tread, please contact member support for additional help. US 1.866.679.9129 CAN 1.833.821.0099 UK +44.808.169.6469 DE +49 32211001778 support.onepeloton.com When you contact member support, have the following information ready: 1 Tread ID/serial number† 2 Purchase Date 3 Your order number or the email address associated with your Tread purchase †To access the Tread ID/serial number from the touchscreen, tap the menu icon at the lower right, and select About.

FCC Rules. Operation is subject to the following two conditions: (1) this device must not cause harmful interference, and (2) this device must not accept any interference received, including interference that may cause undesired operation. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: 1 Reorient or relocate the receiving antenna. 2 Increase the separation between the equipment and receiver. 3 Connect the equipment to an outlet on a circuit different from that towhich the receiver is connected. 4 Consult the dealer or an experienced radioTV technician for help. CAUTION: 1 To comply with FCC RF exposure compliance requirements, a separation distance of at least 20cm must be maintained between the antenna of this device and all persons. 2 This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. NOTICES EU DECLARATION OF CONFORMITY Hereby, Peloton Interactive, Inc. declares that the Peloton Tread is in compliance with Directive 2006/42/EC. The full text of the declaration of conformity is available at onepeloton.co.uk/compliance. Waste electrical products should not be disposed of with household waste. Please recycle where facilities exist. Check with your local authority or retailer for recycling advice. This product is ANT+™ certified and is compatible with ANT+ sensors that support heart rate monitoring. DISTRIBUTED BY: US/CANADA Peloton Interactive, Inc. 125 West 25th Street11th Fl New York, NY 10001 UK Peloton Interactive UK Limited Orion House, 8th Floor 5 Upper St Martin’s Lane London WC2H 9EA United Kingdom EU Peloton Interactive Deutschland GmbH c/o We Work, Friedrichstr. 76 10117 Berlin Germany

POWER SWITCH INCLINE WHEELS DECK FEET BELT FOOTRAILS HANDRAIL INCLINE KNOB C B L K H J G F I E M D A

Screen : 23.8” diagonal Belt : 59” L x 20” W (150 cm L x 51 cm W) Step-up height : 8”/20 cm Weight : 290 lb/132kg TECHNOLOGY Screen : 23.8” 1080p HD touchscreen Camera : 8MP still photo/1080P video camera with privacy cover USB-C network/charging port 3.5 mm headphone jack 4 Digital Microphone Array User Controls : One-touch wake/stop/sleep button Speed and Incline knobs with jump buttons On-screen speed and incline shortcuts Volume up/down buttons Sound : Front-facing stereo speakers, 2.2 channel with rear-facing woofers 80Hz to 20KHz frequency response Weighted emission sound pressure at runner’s ear: <65dbA* Connection : WiFi 802.11 a/b/g/n/ac, MIMO 2x2 Antenna ANT+™ wireless Bluetooth® 5.0 100 Mbps Ethernet via network/charging port SPECIFICATIONS CONTINUED *Noise emission under load is higher than without load.

US/Canada: 120Vac, 60Hz, 12A UK/Germany: 230V 50Hz, 10A Avoid GFCI/RCD/RCBO outlets USER REQUIREMENTS Height : 4’11” - 6’4”/150 - 193 cm Weight : 105 - 300 lb/48 - 136 kg Age : 16 years or older CONTINUED PERFORMANCE Speed : 0-12.5 mph/0-20 kph Incline : 0-12.5% grade Motor : 3 HP DC Screen Adjustment : 0-50 degree vertical tilt Safety : Removable safety key POWER CONSUMPTION Networked Standby Mode : Power Consumption: 1.9W Power consumption with all interfaces connected: 1.9W Time to enter Standby Mode : 20 mins of inactivity Off Mode : Power Consumption : 0.0W Time to enter Off mode : N/A; Turn off equipment using power switch

17 | LOCATION REQUIREMENTS y Install the Tread on a hard, flat, stable surface. Avoid high pile carpets. If you put a mat under the Tread, choose a hard, thick mat that won’t curl up or interfere with the incline mechanism. y Bootcamp and Floor classes take place off or partially off the Tread. Make sure that you have adequate space to work out behind or alongside the Tread. y The Tread deck can incline to a height of 15”/40 cm. Make sure that the area above your Tread is free of obstructions and that the ceiling height is at least 20”/.5 m greater than the height of your tallest Tread user. y Make sure the Tread is situated within 5’/1.5 m of an outlet. The provided power cord must be able to reach the outlet at minimum and maximum incline, with some slack. The power cord must never pass under the Tread. y Make sure you have at least 78.7”/2 m of clearance directly behind the Tread and 24”/60 cm of clearance on each other side. 24" / 60cm 78.7" / 2m 24" / 60cm 24" / 60cm SETTING UP YOUR TREAD SAFET Y INFORMATION When installing the Tread, make sure that the electrical installation complies with all local codes and ordinances. Consult an electrician if you are not sure whether your outlet can support the Tread. Do not use extension cords or adapters. Do not attach other appliances to the same circuit. Avoid GFCI and RCBO outlets. If no suitable outlet is available, contact an electrician. Use a dedicated, grounded circuit capable of carrying 15 or more amps. If the circuit is not properly grounded there is a risk of electric shock. Never put anything under the Tread or reach under the Tread while it is powered on. Keep the area around the Tread free of obstructions.

SETTING UP YOUR TREAD CONTINUED LEVELING y If the Tread rocks or wobbles, stabilize it by adjusting the back feet. y Use a 27mm wrench or an adjustable wrench to loosen the nut at the top of each back leg. y Turn one or both feet clockwise until all feet rest firmly on the ground. y Tighten the locking nuts. MOVING THE TREAD y Make sure to power down and unplug the Tread before moving it. y One person stands at front, holding the handrail. y One person lifts from the back. y Tilt the Tread forward. y Slowly and carefully roll the Tread backwards or forwards. For more information on transporting the Tread to a new location, contact member support. STORAGE y Store the Tread in a dry, indoor area. y Remove the Safety Key and store it in a separate location when the Tread is not in use. y To reattach the Safety Key, fit the magnet into the notch under the center button. Wrap the cord around the cleat twice and place the clip on the magnet. CAUTION: Do not attempt to move the Tread with fewer than two people. PLUGGING IN AND POWERING ON y Plug in the power cord. y Switch the Tread on. y Press the center button to wake the Tread. POWERING OFF y Press and hold the center button. y Switch the Tread off. ADJUSTING THE TOUCHSCREEN y Hold the top and bottom of the screen and tilt back or forward. y You should be able to look at the screen comfortably from the center of the deck.

USING THE TREAD WARNING: Do not start the Tread before stepping onto the running surface. Step onto the Tread from the rear, using handrails for balance. Avoid putting your full weight on the handrails. CENTER BUT TON y When the running surface is in motion, press to stop. y When the Tread is powered on, but inactive, press to wake. y When the Tread is active, press and hold for three seconds to sleep. SPEED y Turn the speed knob forward to increase speed in increments of 0.1 mph. y Turn the knob backward to decrease speed in increments of 0.1 mph. y Press the jump button at the center of the knob to increase speed to the next whole mph. y Tap Speed to change your speed using on-screen shortcuts. Tap the screen and select Customize Shortcuts to put in your own shortcut speeds. INCLINE y Turn the incline knob forward to increase incline in increments of 0.5 percent grade. y Turn the knob backward to decrease incline in increments of 0.5 percent grade. y Press the jump button at the center of the knob to increase incline speed to the next whole percent grade. y Tap Incline to change your incline using on-screen shortcuts. Tap the screen and select Customize Shortcuts to put in your own shortcut incline settings. CAUTION: The Tread will only function when the safety key is present and fully engaged. Do not lose the safety key SAFET Y KEY Familiarize yourself with emergency stop procedures before using the Tread. y Detach the magnetized clip from the center rail and clip it to a tight-fitting piece of clothing. y Detach the safety key to stop the belt immediately and disable the Tread. y To start running again, reattach the safety key and press the center button. y Always detach the safety key when the Tread is not in use. SETTING UP YOUR TREAD CONTINUED

y Select your WiFi network and enter the password. Tap Connect. y If a WiFi network is not available, you can connect to a wired network. Use an adapter to connect an Ethernet cable to the network port on the back of the touchscreen. The Tread will connect to the network automatically. LOGGING IN y When logging in for the first time, please have available your Subscription Activation Key or the login information you set up when you purchased the Peloton Tread. y Once a subscription is activated and associated with this Tread, any user can log in and access subscription content. CAUTION: Ethernet cable must not pass underneath the Tread or touch the running surface. | SELECTING A CL ASS y Select live classes from the schedule or choose from on-demand classes. y Filter by instructor, class length, class type, and more. y Most Peloton classes will include warmup and cooldown. y Select More for a Scenic Run or Just Run experience. CL ASS T YPES Peloton’s schedule includes a variety of different kinds of classes. Class types may include the following: y Running/Walking: cardio-focused classes taking place entirely on the Tread. y Bootcamp: a combination of cardio segments taking place on the Tread and strength segments taking place off the Tread. y Strength/Yoga/Cardio: classes taking place off the Tread. y For more information on classes, go to onepeloton.com/tread/classes. CL ASS SCREEN 1 Your Timeline shows class segments and your progress within the class 2 Time remaining in the class 3 Heart rate is measured when you connect a heart rate monitor 4 The Leaderboard shows all participants in a class. Filter by Friends, Tags, or users who are Here Now. 5 Your current Incline, in percent grade 6 Your current Output, in watts, is a combination of Speed and Incline 7 Your current Pace, in minutes per mile 8 Your current Speed, in miles per hour 9 Total elevation measures the vertical distance you’ve climbed 10 Total output 11 Calories burned 12 Distance measures the horizontal distance you’ve traveled ADDING A PROFILE To let another person use your Tread, tap the icon next to your username at the lower left of the screen and select Add/Remove Profiles. The new user can log in with an existing Peloton account or tap Create an Account to set up a new one.

| 25 24 MAINTENANCE AND CARE SAFET Y INFORMATION The safety and integrity of the Tread can only be maintained when it is regularly examined for damage and repaired. Always power down and unplug the Tread before cleaning or performing maintenance. It is the owner’s sole responsibility to ensure that regular maintenance is performed. Replace worn or damaged parts immediately. Do not use the Tread until repairs are made. Use only original parts from Peloton. Changes or modifications to this unit not expressly approved by Peloton could void the warranty. Service other than the procedures described here must be performed by an authorized technician. MAINTENANCE SCHEDULE Before every class: y Check the area around and underneath the Tread for potential obstructions. Weekly: y Clean Tread surfaces. y Check power cord for damage. y Clean the area underneath the Tread. Monthly: y Check the entire Tread for wear and damage. y Test the safety key by pulling it out while walking on the Tread. y Make sure the belt is centered. Every six months: y Lubricate the belt. CLEANING THE TREAD y Clean the Tread regularly for optimal performance and longevity. y Clean surfaces with a damp cloth and mild, soapy water. y Never use abrasive cleaners. y Never spray or pour liquid directly on Tread surfaces. Never allow liquid to drip into any opening on the Tread. y Always power off and unplug the Tread before cleaning.

LUBRICATING THE BELT 1 Power down and unplug the Tread. 2 Use a 3mm Allen wrench to remove one screw from each rear end cap and three from the rear belt guard. 3 Use a 6mm Allen wrench to tighten the tensioning screws on each side of the belt. Tightening a screw will increase the tension on that side of the belt, and can pull the belt out of alignment. Make sure the red line on the belt stays between the two centering dots at the front of the Tread. 4 Return the belt guard and end caps to the back of the deck and screw them into place. For more detailed instructions, visit support.onepeloton.com. 1 Power down and unplug the Tread. 2 Use a 3mm Allen wrench to remove one screw from each rear end cap and three from the rear belt guard 3 Use a 6mm Allen wrench to loosen the tensioning screws on each side of the belt. 4 Apply a bead of silicone lubricant to the deck board. 5 Use the 6mm Allen wrench to tighten both tensioning screws. Make sure the red line on the belt sits between the two centering dots at the front of the Tread. 6 Return the belt guard and end caps to the back of the deck and screw them into place. MAINTENANCE AND CARE CONTINUED Problem: The touchscreen has trouble connecting to WiFi. Solution: Peloton recommends a minimum of 10-15 mbps download and 2.5 mbps upload speed for your touchscreen. WiFi extenders and boosters, distance from the router, and obstructions like walls and furniture can weaken your WiFi signal. If you continue to have trouble with your WiFi connection, you can connect to a Local Area Network (LAN). Use an adapter to connect an Ethernet cable to the USB-C network port on the back of the touchscreen. Problem: The Tread is producing an unusual noise. Solution: Immediately stop the belt and set the incline to zero. Power down and unplug the Tread and contact member support. Problem: The belt won’t move. Solution: First, make sure the Tread is awake. If the screen is dark, the Tread is asleep and will not work. If the Tread is awake, try detaching and reattaching the safety key. If you are still unable to start the belt, use the power switch at the front of the deck to turn the Tread off and then on. If you are unable to start the belt after power cycling, contact member support. Problem: Control lights are on, but the touchscreen is blank. Solution: If you have just turned on the Tread, wait a few moments for the system to boot. If the screen still doesn’t turn on, try to wake the system by touching the screen or by pressing and holding the center button for a few seconds. If the screen is still unresponsive, contact member support. CAUTION: Any repair or troubleshooting procedure other than those described in this section must be performed by authorized personnel. TROUBLESHOOTING

Solution: Check your heart rate monitor. y Is the sensor receiving data? You may need to tighten the strap or moisten the electrodes to help the monitor pick up your heart rate. y Is the heart rate monitor paired with a different device? y Does the monitor battery need to be replaced? Keep in mind that the Tread will only display heart rate data when a class is in progress. Problem: The Tread won’t turn on. Solution: First make sure that the power cord is securely attached to the Tread and the outlet, and that the Tread is switched on. Then press and hold the center button for a few seconds. The control lights should turn on. If the Tread is still unresponsive, contact member support. Problem: The Speed and/or Incline knob does not work. Solution: If the Tread is awake and the controls are not working, check the control lights. The Tread will function only when the safety key is present and fully engaged. Solid red lights indicate that the safety key is not connected. Try detaching and reattaching it. Blinking red lights indicate an error. Follow the instructions on the screen, or, if there are no instructions, use the switch on the underside of the deck to turn the Tread off and then on. If the issue persists after power cycling, contact member support. TROUBLESHOOTING CONTINUED Problem: The belt comes to a stop during a workout. Solution: If an error occurs during operation, the Tread belt will come to a stop. The stop may be gradual or more sudden, depending on the error and your speed. Errors could include: y The safety key disconnecting y The Tread not registering the presence of a user below the minimum user weight y A temporary issue with the touchscreen software If an error occurs, follow the instructions on the screen. If there are no instructions, use the switch on the underside of the deck to switch the Tread off. Wait 30 seconds before switching it back on. See support.onepeloton.com for more information on possible errors. Problem: Control lights are red. Solution: y Solid red lights indicate that the safety key is not connected. The Tread will function only when the safety key is present and fully engaged. Try detaching and reattaching it. y Blinking red lights indicate an error. Follow the instructions on the screen, or, if there are no instructions, use the switch on the underside of the deck to turn the Tread off and then on. See support.onepeloton.com for more information on possible errors.

Handrail M5x10 button head screws x 4 M6x10 low profile cap head screws x 6 M6x12 flat head cap screws x 3 M10x16 cap head screws with washers x 14 Box 3: Touchscreen | 31 ASSEMBLY ASSEMBLY 30 WARNING: The Peloton Tread was not designed for assembly and installation by consumers. The Peloton Tread assembly instructions are intended to assist trained, professional installers, using specialized tools, in assembling the Peloton Tread. The Peloton Tread weighs 290 lb/132 kg and requires more than one person to assemble and/or move. Do not attempt to move the Tread with fewer than two people. Improper assembly of the Peloton Tread can lead to serious injury. Damage or equipment failure resulting from the improper or negligent assembly will not be covered under Peloton’s warranties. If you use these assembly instructions to assemble, disassemble, or move the Peloton Tread, you do so entirely at your own risk. By undertaking assembly of your Peloton Tread, you agree to waive and release Peloton from any and all claims that you may have resulting from the assembly of the Peloton Tread by anyone other than a trained professional. WARNING: Perform a complete visual inspection of the Peloton Tread and test all features and functions prior to use. TOOLS REQUIRED 3mm Allen wrench 4mm Allen wrench 8mm Allen wrench 27mm wrench Torque wrench with 4mm and 8mm hex bits 1 Connect left upright cable 2 Add right and left uprights 3 Connect three handrail cables 4 Push the handrail all the way into the uprights 1 3 4 2

35 lb-ft/47 N•m 6 Torque upright screws to 35 lb-ft/47 N•m 7 Attach upright bolt covers 8 Snap on upright caps 9 Add handrail bolt covers 5 8 9 7 10 11 14 12 10 Attach tray 11 Install safety key 12 Add touchscreen 13 Torque screws to 7 lb-ft/9 N•m 14 Plug in power/data cable 15 Plug in and power on 16 The Home Installer App will run automatically and perform speed and incline calibration

Peloton Interactive, Inc. (“Peloton”) extends the following Limited Warranty to U.S. purchasers, which applies only to non- commercial, in-home, indoor use of the Peloton Tread. Any other use of the Peloton Tread shall void this Limited Warranty. During the applicable Limited Warranty periods described below, the covered components of the Peloton Tread will be free of defects or malfunctions during normal use. Certain exclusions apply, as further described in this Limited Warranty. The Limited Warranty applies for the following components of the Peloton Tread only, for the time period indicated. The Limited Warranty applies only against defects discovered within the applicable Limited Warranty period and only so long as the Peloton Tread remains in the possession of the original purchaser, or for gifted Peloton Treads, the owner of the original Subscription attached to that Peloton Tread FRAME: FIVE YEARS Peloton warrants the platform frame, which is defined as the steel structural portion of the Tread deck excluding any moving parts attached to the structural frame, against defects in workmanship and materials for a period of five years from the date of original delivery. HD TOUCHSCREEN: 12 MONTHS Peloton warrants the touchscreen against defects in workmanship and materials for a period of 12 months from the date of original delivery. TREAD COMPONENTS: 12 MONTHS Peloton warrants the components and all original parts of the Peloton Tread (other than the frame, motor, and walking belt) against defects in workmanship and materials for a period of 12 months from the date of original delivery. L ABOR: 12 MONTHS For Peloton Treads originally assembled by an authorized Peloton technician, Peloton will cover the labor cost for the repair or replacement made under this Limited Warranty for a period of 12 months from the date of original delivery. Except where applicable law requires otherwise, repair labor is not covered for locations where Peloton did not originally assemble the Peloton Tread or if the Peloton Tread is moved to a location that is outside of Peloton’s service area. * Limited Home-Use Warranty valid only in the United States. EXCLUSIONS AND LIMITATIONS WHO AND WHAT IS COVERED: The original owner of the Peloton Tread. The Peloton Tread must remain in the possession of the original purchaser, or for gifted Peloton Treads, the owner of the original Subscription attached to that Peloton Tread. This Limited Warranty is not transferable. If a defect arises in the Peloton Tread or a warranted component within the applicable Limited Warranty period, the purchaser’s sole and exclusive remedy is for Peloton to, at Peloton’s discretion to the extent permitted by law, either replace or repair the defective or malfunctioning Peloton Tread or component with the same or a comparable model. Any replacement or repaired component shall be warranted for the remainder of the original Limited Warranty period or 30 days, whichever is longer, or for any additional period that is required by applicable law. Where permitted by law, replacement units, parts and electronic components reconditioned to as-new condition by Peloton or its vendors may sometimes be supplied as warranty replacement and constitute fulfillment of warranty terms. WHAT IS NOT COVERED: Any other Peloton products or services, non-Peloton products, or labor not approved in advance by Peloton member support, units that are, or that Peloton reasonably believes to be, stolen, counterfeit, or purchased from an unauthorized distributor or reseller, units purchased or used outside the U.S. or Canada, and units missing serial numbers. Software, even if sold with or embedded in the Peloton Tread, or Internet connectivity. Peloton does not warrant that the operation of the Peloton Tread will be uninterrupted or error-free. Damage or equipment failure due to normal wear and tear, improper or negligent assembly, maintenance, installation, relocation, or repair (other than that caused by a Peloton authorized service technician), USA

accessories from third parties, or with parts or accessories not originally intended for or compatible with the Peloton Tread, or any use contrary to the instructions in the Peloton Tread User Manual. Damage or equipment failure due to accident, abuse, improper or abnormal use, neglect, corrosion, discoloration of paint or plastic (or any other change in cosmetic appearance that does not affect performance), theft, vandalism, fire, flood, wind, lightning, freezing or other natural disasters or acts of God of any kind, electrical wiring, power reduction, power fluctuation or power failure from whatever cause, unusual atmospheric conditions, collision, introduction of foreign objects, or modifications that are unauthorized or not recommended by Peloton. Incidental or consequential damages. Peloton is not responsible or liable for indirect, special, incidental or consequential damages, economic loss, loss of property or profits, loss of enjoyment or use, or other consequential damages of any nature whatsoever in connection with the purchase, use, repair or maintenance of equipment or parts. Peloton does not provide monetary or other compensation for any such repairs or replacement parts costs, including but not limited to gym membership fees, work time lost, cost of substitute equipment, diagnostic visits, maintenance visits or transportation. Equipment used for commercial purposes or for any use other than a single family or household. Any attempt to move within your home, transport to another location outside your home, or repair the Peloton Tread creates a risk of injury and property damage. Peloton is not responsible or liable for any damage or injury incurred during, or as a result of, any move, transport, repair or attempt to move, transport, or repair the Peloton Tread by anyone other than a Peloton authorized service technician. All moves, transport or repairs of the Peloton Tread attempted by you or your agents are undertaken AT YOUR OWN RISK and Peloton will have no liability for any injury to persons or property arising from such attempted moves, transport or repairs. In addition, labor may no longer be covered if you transport the Peloton Tread outside of Peloton’s service area. LIMITED HOME USE WARRANT Y CONTINUED THIS LIMITED WARRANTY IS THE EXCLUSIVE WARRANTY GIVEN BY PELOTON AND SUPERSEDES ANY PRIOR, CONTRARY OR ADDITIONAL REPRESENTATIONS. ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY STATUTORY WARRANTY OR CONDITION OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE DISCLAIMED EXCEPT TO THE EXTENT PROHIBITED BY LAW. IN SUCH EVENT, SUCH WARRANTY IS LIMITED TO THE DURATION OF THE WARRANTY PERIODS SET FORTH ABOVE. THIS EXCLUSION APPLIES EVEN IF THIS WARRANTY FAILS OF ITS ESSENTIAL PURPOSES AND REGARDLESS OF WHETHER DAMAGES ARE SOUGHT FOR BREACH OF WARRANTY, BREACH OF CONTRACT, NEGLIGENCE, OR STRICT LIABILITY IN TORT OR UNDER ANY OTHER LEGAL THEORY. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER LEGAL RIGHTS, WHICH VARY FROM STATE TO STATE. HOW DO I OBTAIN WARRANT Y SERVICE? Contact member support if you believe you need service. 1.866.679.9129 onepeloton.com To be eligible for service under this Limited Warranty you must provide Peloton with the serial number of your Peloton Tread and the dated receipt, or other proof of purchase indicating the date purchased, upon discovering any nonconformity or defect. Claims must be made within the specified warranty period. USA

Your acceptance of this Limited Warranty is voluntary and is NOT a condition to the purchase of the Peloton Tread or any Membership. You agree to be bound by this Limited Warranty and You expressly agree to the receipt of electronic communication from Us for purposes consistent with Your rights and responsibilities contained in this Limited Warranty (which You may opt out of at any time by contacting us at onepeloton.ca/company/contact). It is fully understood by You that the Services available under this Limited Warranty apply only to the specific Peloton Tread purchased. Your cancellation rights relating to this Limited Warranty are set out in Part E below. We extend this Limited Warranty to You, which applies only to the non-commercial, in-home, indoor use of the Peloton Tread. Any other use of the Peloton Tread shall void this Limited Warranty. This Limited Warranty applies only to defects discovered within the applicable Term. Additional exclusions and limitations apply, as further described in this Limited Warranty. There is no cost to You for this Limited Warranty. If You wish to purchase an extended warranty for the Peloton Tread, see support. onepeloton.ca. The purchase of an extended warranty is completely optional and is not required in order for this Limited Warranty to apply. A. DEFINITIONS In this Limited Warranty, capitalized words in bold type have the following definitions: “Applicable Provinces” means the provinces in Canada in which this Limited Warranty applies, being British Columbia, Alberta, Saskatchewan, Manitoba and Ontario, so long as the Peloton Tread is delivered and used in such provinces. “Cancellation Rights” means the rights to cancel this Limited Warranty, as set out in Part E below. “Customer”, “You” and “Your” means the customer who purchased the Peloton Tread to which this Limited Warranty applies. “Frame” means the steel structural portion of the Peloton Tread deck, excluding any moving parts attached thereto. CANADA 38 | 39 WARRANTY WHAT IF I HAVE QUESTIONS OR CONCERNS? You may direct any questions or concerns to member support. 1.866.679.9129 Peloton Interactive, Inc. 125 West 25th Street, 11th Floor New York, NY 10001 Attention: Limited Warranty Claims Any disputes between you and Peloton related to this Limited Warranty or the Peloton Tread will be governed by the then-current dispute resolution procedures in Peloton’s Terms of Service, available at onepeloton.com/terms-of-service. WHAT IF I WANT MORE COVERAGE? Extended warranty coverage is available for purchase. See support.onepeloton.com for more details. LIMITED HOME USE WARRANT Y CONTINUED USA

is voluntary and is NOT a condition to the purchase of the Peloton Tread or any Membership. You agree to be bound by this Limited Warranty and You expressly agree to the receipt of electronic communication from Us for purposes consistent with Your rights and responsibilities contained in this Limited Warranty (which You may opt out of at any time by contacting us at onepeloton.ca/company/contact). It is fully understood by You that the Services available under this Limited Warranty apply only to the specific Peloton Tread purchased. Your cancellation rights relating to this Limited Warranty are set out in Part E below. We extend this Limited Warranty to You, which applies only to the non-commercial, in-home, indoor use of the Peloton Tread. Any other use of the Peloton Tread shall void this Limited Warranty. This Limited Warranty applies only to defects discovered within the applicable Term. Additional exclusions and limitations apply, as further described in this Limited Warranty. There is no cost to You for this Limited Warranty. If You wish to purchase an extended warranty for the Peloton Tread, see support. onepeloton.ca. The purchase of an extended warranty is completely optional and is not required in order for this Limited Warranty to apply. A. DEFINITIONS In this Limited Warranty, capitalized words in bold type have the following definitions: “Applicable Provinces” means the provinces in Canada in which this Limited Warranty applies, being British Columbia, Alberta, Saskatchewan, Manitoba and Ontario, so long as the Peloton Tread is delivered and used in such provinces. “Cancellation Rights” means the rights to cancel this Limited Warranty, as set out in Part E below. “Customer”, “You” and “Your” means the customer who purchased the Peloton Tread to which this Limited Warranty applies. “Frame” means the steel structural portion of the Peloton Tread deck, excluding any moving parts attached thereto. “Membership” means the monthly membership subscription to Peloton’s digital-only product(s) that may be purchased along with the Peloton Tread. “Obligor”, “Our”, “We”, “Us”, “Our” and “Peloton” means Peloton Interactive, Inc., and its successors and assigns. “Peloton Tread” means the treadmill that this Limited Warranty applies to. “Service” means the repair or replacement completed in accordance with this Limited Warranty. “Term” is as described in Part B below (i.e., 12 months for the HD Touchscreen, Tread Components (except the Frame), and Labour (if the Peloton Tread was originally assembled by an authorized Peloton technician), and 5 years for the Frame), each from the date of original delivery of the Peloton Tread. B. APPLICABLE TERM AND SERVICES This Limited Warranty applies to the below components of the Peloton Tread only, for the applicable Term indicated below: TWELVE MONTH TERM: HD TOUCHSCREEN: Peloton warrants the touchscreen against defects in workmanship and materials for a period of 12 months from the date of original delivery of the Peloton Tread. TREAD COMPONENTS: Peloton warrants the components and all original parts of the Peloton Tread other than the Frame against defects in workmanship and materials for a period of 12 months from the date of original delivery of the Peloton Tread. L ABOUR: For Peloton Treads originally assembled by an authorized Peloton technician, Peloton will cover the labour cost for a repair or replacement made under and pursuant to the terms of this Limited Warranty for a period of 12 months from the date of original delivery of the Peloton Tread. Repair labour is not included for locations where an authorized Peloton technician did not originally assemble the Peloton Tread or if the Peloton Tread is moved to a location that is outside the Applicable Provinces or outside of Our service area within the Applicable Provinces. LIMITED HOME USE WARRANT Y CONTINUED CANADA

FRAME: Peloton warrants the Frame of the Peloton Tread against defects in workmanship and materials for a period of 5 years from the date of original delivery of the Peloton Tread. EXCLUSIONS AND LIMITATIONS The original owner of the Peloton Tread. The Peloton Tread must remain in the possession of the original purchaser, or, for gifted Peloton Treads, the owner of the original Membership attached to that Peloton Tread. This Limited Warranty is not transferable. If a defect arises in the Peloton Tread or a warranted component within the applicable Term, Your sole and exclusive remedy is for Peloton to, at Peloton’s discretion to the extent permitted by law, either replace or repair the defective or malfunctioning Peloton Tread or component with the same or a comparable model. Any replacement or repaired component shall be warranted for the remainder of the original Term or 30 days, whichever is longer, or for any additional period that is required by applicable law. Where permitted by law, replacement units, parts and electronic components reconditioned to as-new condition by Peloton or its vendors may sometimes be supplied as warranty replacement and constitute fulfilment of warranty terms. WHAT IS NOT COVERED: Any other Peloton products or services, non- Peloton products, or labour not approved in advance by the Peloton Member Support team (see Part C below), units that are, or that Peloton reasonably believes to be, stolen, counterfeit, or purchased from an unauthorized distributor or reseller, a Peloton Tread purchased outside of the U.S. or Canada or used outside of the Applicable Provinces, and units missing serial numbers. Software, even if sold with or embedded in the Peloton Tread, or Internet connectivity. Peloton does not warrant that the operation of the Peloton Tread will be uninterrupted or error-free. Damage or equipment failure due to normal wear and tear, improper or negligent assembly, maintenance, installation, relocation, or repair (other than that caused by a Peloton authorized service technician), use of the Peloton Tread with parts or accessories from third parties, or with parts or accessories not originally intended for or compatible with the Peloton Tread, or any use contrary to the instructions in the Peloton Tread Manual provided to You upon the purchase of Your Peloton Tread. If You did not receive the Peloton Tread Manual, please contact us at onepeloton.ca/company/contact. Damage or equipment failure due to accident, abuse, improper or abnormal use, lack of proper maintenance, neglect, corrosion, discoloration of paint or plastic (or any other change in cosmetic appearance that does not affect performance), theft, vandalism, fire, flood, wind, lightning, freezing or other natural disasters or weather events, acts of God or acts of war or terrorism of any kind, electrical wiring, power reduction, power fluctuation or power failure from whatever cause, unusual atmospheric conditions, collision, introduction of foreign objects, or modifications that are unauthorized or not recommended by Peloton. Incidental or consequential damages. Peloton is not responsible or liable for indirect, special, incidental, punitive or LIMITED HOME USE WARRANT Y CONTINUED consequential damages, economic loss, loss of property or profits, loss of enjoyment or use, or other consequential damages of any nature whatsoever in connection with the purchase, use, repair or maintenance of equipment or parts. Peloton does not provide monetary or other compensation for any such repairs or replacement part costs, including but not limited to gym membership fees, work time lost, cost of substitute equipment, diagnostic visits, maintenance visits or transportation. If the Peloton Tread is used for commercial purposes or for any use other than household use. Any attempt to move or repair fitness equipment creates a risk of injury and property damage. Peloton is not responsible or liable for any damage or injury incurred during, or as a result of, any move, repair or attempted repair of equipment by anyone other than a Peloton authorized service technician. All moves or repairs attempted by You or anyone acting as Your agent are undertaken AT YOUR OWN RISK and Peloton shall have no liability for any injury to person or property arising from such attempted moves or repairs. CANADA

Tread is moved outside of Our service area within the Applicable Provinces. Components of the Peloton Tread that are inaccessible due to the addition of after-market equipment, or where such after-market equipment or the installation thereof has altered the original Peloton Tread configuration. If You or any person on Your behalf falsely swears or commits any fraudulent act with respect to any request for Service. C. HOW TO OBTAIN A REPAIR OR REPL ACEMENT To be eligible for Service under this Limited Warranty, upon the discovery of any nonconformity or defect within the applicable Term, You must: (i) contact the Peloton Member Support team by: y calling us at 1.833.821.0099; or y chatting with one of Our Member Sup- port Agents at support.onepeloton.ca; and (ii) provide Peloton with the serial number of the Peloton Tread and the dated receipt, or other proof indicating the date purchased and the date delivered. Requests for Service must be made within the applicable Term and must be approved in advance by the Peloton Member Support team. D. GENERAL TERMS Any fraudulent activity on the part of the Customer under this Limited Warranty will be prosecuted to the full extent of the law. The sections and paragraph headings used in this Limited Warranty are used for convenience only and do not in any way affect the interpretation of this Limited Warranty. Any disputes between You and Peloton related to this Limited Warranty will be governed by the then-current dispute resolution procedures in Peloton’s Terms of Service, available at onepeloton.ca/terms-of-service. You may direct any questions or concerns to Our Member Support team by calling 1.866.679.9129, by emailing [email protected], or by writing to Us at: Peloton Interactive, Inc. 125 West 25th Street, 11th Floor New York, NY 10001 Attention: Limited Warranty This Limited Warranty, Peloton’s Terms of Service, Peloton’s Privacy Policy and Peloton’s Tread Manual constitute the entre agreement between You and Us relating to the subject matter hereof. You are not required to pay a deductible for any Services under this Limited Warranty. This Limited Warranty is not an insurance contract. THIS LIMITED WARRANTY (i) IS THE EXCLUSIVE WARRANTY GIVEN BY PELOTON, (ii) SETS OUT THE FULL EXTENT OF OUR RESPONSIBILITIES AND (iii) SUPERSEDES ANY PRIOR, CONTRARY OR ADDITIONAL REPRESENTATIONS. WE EXPRESSLY DISCLAIM AND SHALL NOT BE BOUND BY ANY OTHER REPRESENTATION, CONDITION, STATEMENT OR WARRANTY, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THIS EXCLUSION APPLIES EVEN IF THIS LIMITED WARRANTY FAILS OF ITS ESSENTIAL PURPOSES AND REGARDLESS OF WHETHER DAMAGES ARE SOUGHT FOR BREACH OF WARRANTY, BREACH OF CONTRACT, NEGLIGENCE, OR STRICT LIABILITY IN TORT OR UNDER ANY OTHER LEGAL THEORY. IN NO EVENT SHALL WE BE LIABLE FOR ANY SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER LEGAL RIGHTS, WHICH VARY FROM PROVINCE TO PROVINCE. E. CANCELL ATION RIGHTS You may cancel this Limited Warranty at any time by contacting Us at 1.833.821.0099 and the cancellation will be deemed to be effective on the date You contact us. We can only cancel this Limited Warranty in the case of fraud, material misrepresentation, or if required to do so by a regulatory authority. Notice of such LIMITED HOME USE WARRANT Y CONTINUED CANADA

thirty (30) days prior to cancellation and will include the effective date of such cancellation and the reason for such cancellation. F. PRIVACY NOTICE In connection with this Limited Warranty, We will collect and use the following personal information about You: name, email address, phone number, mailing address and the details of your purchase(s). Such information will be used for the purposes of administering this Limited Warranty, including evaluating and processing any request(s) for Service from You. Certain personal information will be collected by and/or shared with Our service providers, which currently include third party organizations providing some of the services stated in Section 3.2 of Peloton’s Privacy Policy. Your personal information may also be collected, used or disclosed (including collection from and disclosure to third parties), as needed, for other purposes permitted by law, including to comply with legal and regulatory requirements, investigate potential breaches of contract or the law, and to detect or prevent fraud. Peloton and/or its service providers transfer and store Your personal information in countries other than Canada, and therefore, such information will be accessible to courts, law enforcement, and national authorities in such other countries. You may contact Peloton’s Privacy Team at [email protected] if: (i) You have any questions about Peloton’s collection of Your personal information or the collection, use, disclosure or storage of personal information by Peloton’s service providers outside Canada; (ii) You wish to obtain access to written information about Peloton’s policies or practices with respect to service providers outside Canada; and/or (iii) You wish to access, update or rectify your personal information. You may also obtain information about Our general policies and practices with respect to processing and storing personal information by reviewing Peloton’s Privacy Policy, which is available at: onepeloton.ca/privacy-policy. LIMITED HOME USE WARRANT Y CONTINUED CANADA

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