Mitel SmarT-1 EuroRoute Installation And Programming Manual

© Copyright 1999 Mitel Inc. All rights reserved. ® Registered Trademark of MITEL Corporation ™ Trademark of MITEL Corporation Installation & Programming Guide Compact Dialer

8346-382-115-B Issue 1, January 1999 NOTICE The information contained in this document is believed to be accurate in all respects but is not warranted by Mitel Corporation (MITEL). The information is subject to change without notice and should not be construed in any way as a commitment by Mitel or any of its affiliates or subsidiaries. Mitel and its affiliates and subsidiaries assume no responsibility for any errors or omissions in this document. Revisions of this document or new editions of it may be issued to incorporate such changes.

8346-382-115-B Issue 1, January 1999 Compact Dialer - 3 Compact Dialer Register Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Glossary of Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Hardware Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 General Notes on Programming. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 System and Trunk Registers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Route Registers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Programming Access Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Search Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Wall Mounting Template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Compact Dialer - 5 Section REGISTER DEFAULT DESCRIPTION PAGE System/Trunk 01 3 On-hook Timing 21 02 8 Rotary Inter-digit Pause 21 03 4 Inter-digit Time-out 21 04 4 MF4 Rate 22 05 0 Exchange Type 22 06 0 Subscriber Type 22 08 0 Off-hook Beep 22 09 D Centrex Digit 23 Route Registers 20 Blank Route 1 Digit String 25 21 Blank Route 2 Digit String 26 22 Blank Route 3 Digit String 26 23 Blank Route 4 Digit String 26 24 20 Route 1 Dialling Rule 27 25 Blank Route 2 Dialling Rule 27 26 Blank Route 3 Dialling Rule 27 27 Blank Route 4 Dialling Rule 27 28 Blank System String 1 28 29 Blank System String 2 28 30 Blank System String 3 28 31 Blank System String 4 28 Programming Access 32 #345. Local MF4 Password 29 33 #124. Remote MF4 Password 29 Search Tables 01 Blank Search Table A, Set 1 31 02 Blank Search Table A, Set 2 31 03 Blank Search Table A, Set 3 31 04 Blank Search Table A, Set 4 31 05 Blank Search Table A, Set 5 31 06 Blank Search Table A, Set 6 31 07 Blank Search Table A, Set 7 31 08 Blank Search Table A, Set 8 31 09 Blank Search Table A, Set 9 31 0.... Blank Search Table A, Set 10 31 0# Blank Search Table A, Set 11 31 0A Blank Search Table A, Set 12 31 0B Blank Search Table A, Set 13 31 0C Blank Search Table A, Set 14 31 0D Blank Search Table A, Set 15 31 1 Compact Dialer Register Index

8346-382-115-BA 6 - Compact Dialer Issue 1, January 1999 REGISTER DEFAULT DESCRIPTION PAGE 11 Blank Search Table B, Set 1 31 12 Blank Search Table B, Set 2 31 13 Blank Search Table B, Set 3 31 14 Blank Search Table B, Set 4 31 15 Blank Search Table B, Set 5 31 16 Blank Search Table B, Set 6 31 17 Blank Search Table B, Set 7 31 18 Blank Search Table B, Set 8 31 19 Blank Search Table B, Set 9 31 1.... Blank Search Table B, Set 10 31 1# Blank Search Table B, Set 1 31 1A Blank Search Table B, Set 12 31 1B Blank Search Table B, Set 13 31 1C Blank Search Table B, Set 14 31 1D Blank Search Table B, Set 15 31 Features 72 Blank Call Home Number 18 73 Blank Set Time/Date 18 74 Blank Call Home Time/Date 19 Commands 75 Not Applicable Clear Search Tables 19 76 Not Applicable Clear Default Route Strings (20 - 33) 19 81 Not Applicable Display Software Revision 19 82 Not Applicable Display Serial Number 19 83 Not Applicable Display Call Home Number 19 85 Not Applicable Display Search Tables 19 88 Not Applicable Drop from Program Mode 20 92 Not Applicable Enter Verify Mode 20 93 Not Applicable Re-load Defaults 20 95 Not Applicable Reset Statistics 20 96 Not Applicable Display Statistics 20 97 Not Applicable Leave Verify Mode 20 98 Not Applicable Exit Program Mode 20 ....#....# Not Applicable Personal PIN Entry 28

Compact Dialer - 7 Section � Indicates the Default for the register � Represents a burst of 400 Hertz tone transmitted over the phone to the subscriber. Absorbed Digits Absorbed digits are digits that are “absorbed” by the Compact Dialer via the Search Tables. The digits that are “absorbed” are copied to a special buffer, which can hold a maximum of 8 digits. The absorbed digits can be totally removed from the destination number or appended to, via the respective Dialing Rule token. Centrex A business telephone service provided by the PSTN that gives the subscriber unique telephone features, similar to the features provided by a PABX. Destination Number The destination number is the number that is dialled to reach the called party. Exchange Line The physical connection between a telephone service subscriber and the PSTN that provides the telephone service. Hz Hertz mA milliampere MF4 Dialling MF4 tone dialling ms millisecond PABX Private Automatic Branch Exchange pps pulses per second PSTN Public Switched Telephone Network Rotary Dialling Pulse dialling Route A Route is a set of preprogrammed dialling rules that can include access codes to be used to place a telephone call over a particular service or carrier. A Route is chosen by matching dialled digits with a template in the Search Tables. Search Tables The Search Tables consist of two buffers, Buffer A and Buffer B, in which the user’s dialled digits are screened for the purpose of assigned a pre- defined set of instructions. It is here in the Search Tables where calls can be barred or sent to a select carrier via a Dialling Rule. sec second 2 Glossary of Terms

Compact Dialer - 9 Section Description The Compact Dialer package consists of: • 1 Unit • 1 Safety Instructional Sheet • 2 Line Cords (one for the network and one for the telephone). Mounting The Compact can be placed on a desk or any other flat surface or mounted vertically using self tapping screws. Avoid placing the Compact in areas where severe temperature exists, such as direct air flow from a heating duct, radiator or direct sunlight. This product is not intended for outdoor use. The installer, resident, may use the supplied template (refer to page 39) as a guide to drill holes in the wall with a 3mm drill. Before mounting the Compact to a wall, the installer can supply two 18mm #6 pan-head screws and place them into pre-made holes in the wall. When attaching the Compact to a plaster wall, insert the nylon anchors into the pre-made holes applying the 18mm #6 pan-head screws. The illustration below shows the positioning of the Compact. Connecting the Compact to your phone line • Verify that the two cables supplied with your Compact are connected. If they are not connected, please refer to the section titled, Installing the Compact Connection Leads. • Unplug your telephone from the BT Wall Socket. Note: If you have multiple extensions plugged into the Master BT Socket, then route all of them through the Compact. You will be able to make calls from any of the connected extensions, and they will be routed correctly. Extensions hard-wired into the back of the BT socket will NOT be routed through the Compact. • Plug the lead from the Compact Dialer with the BT plug connected into your BT wall socket. • Connect your telephone(s) to the lead with the BT telephone socket on the Compact. • Pick up the telephone handset, and verify whether you have dial tone. • Replace the handset. 3 Hardware Installation

Issue 1, January 1999 Checking whether the Compact will work on your line • Pick up the telephone handset and dial 0002. • If you hear a continuous tone you may hang up. The Compact will now call the management centre for programming. Please wait 10 minutes before using your telephone. • If you do NOT hear a tone or you get a BT recorded message, you will need to contact your maintainer to obtain a power supply. Warning • Never install telephone wiring during a lightning storm. • Never install telephone jacks in wet locations. • Use caution when installing or modifying telephone lines. Connecting a Power Supply • Connect the power supply to the power supply jack. • Plug the power supply into a power outlet, and verify that the Mains switch is on. • Lift the telephone handset, and check for dial tone. • Repeat the installation process with the power supply connected. • If you experience problems, please call your maintainer. Note: Before disconnecting the power supply, in installations requiring a power supply, disconnect the telephone network connections first. Power Failure If a power failure occurs while the optional power supply is being used, the user’s telephone equipment will be connected directly to the Exchange line. The user will still have access to the telephone network, but the Compact will not screen or route calls. This statement does not apply to the installations that do not require the optional power supply. Note: Although this equipment can use either loop disconnect or DTMF signalling, only the performance of DTMF signalling is subject to regulatory requirements for correct operation. It is therefore strongly recommended that the equipment is set to DTMF signalling for access to public or private emergency services. DTMF signalling also provides faster call set up.

Compact Dialer - 11 Installing the Compact Connection Leads There are two cables supplied with the Compact. One cable has a BT plug on one end; the other end, a BT socket. Using these two cables, follow the listed steps to install your Compact. • Looking at the Compact, you will see three connectors; two of which are used to connect the supplied cables. • Connect the cable with the BT socket to the middle connector on the Compact. This connector is identified on the back of the unit as, “To Telephones”. • Connect the cable with the BT plug to the end connector on the Compact. This connector is identified on the back of the unit as, “To Phone Socket”. • Unplug your telephone from the BT wall socket. • Plug your telephone into the cable on the Compact with the BT socket. • Plug the Compact BT plug into your BT wall socket. Safety Optional power supply The Compact Dialer operates from a nominal 230 +/- 10% VAC supply. The power supply unit used with this apparatus must be fully compliant with the EEC Low Voltage Directive (73/23/EEC). Safety Status of Ports PSU TNV † NTP Ports TNV † † TNV is defined in EN 60950: 1992. Connectivity The Compact is intended to be placed in between the telephone wall outlet and the user’ telephone. There are two telecom cables, an RJ11 to BS6312 (BT) type plug for connection to the Exchange and an RJ11 to BS6312 (BT) type socket for connection to the resident’s telephone or answering machine, that are used to connect the unit. Plug the cable fro m the wall here Plug the cable with BT socket here, Power Supply Connector then connect your telephone to the socket

Issue 1, January 1999 Basic Hardware Description Mechanical Description The Compact consists of a plastic case, enclosed circuitry and an optional outboard power supply. Electrical Description The electrical characteristics are provided in the table below. Safety Instructions INSTRUCTIONS The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the product. Failure to follow all instructions may result in improper equipment operation and/or the risk of electrical shock. 1. All installation personnel should consult the following information before attempting to install this product. 2. Read all instructions before attempting to install or use this product. 3. Install and configure this product with only the assemblies specified in this guide. 4. Never install telephone wiring during a lightning storm. 5. Never install telephone jacks in wet locations. 6. Never touch telephone wires of terminals unless the telephone line has been disconnected at the network interface. 7. Use caution when installing or modifying the telephone lines. 8. The AC power socket/outlet should be installed near the equipment and should be easily accessible. MECHANICAL Weight: Main Unit - 250g Power Supply - 150g Dimensions: Main Unit - 30 x 90 x 130mm Power Supply - 50 x 55 x 65mm Mounting: Flush wall mount or desk mount ELECTRICAL Power: 12 Volts @ 50 mA Connections: Standard RJ11 and power connector

Compact Dialer - 13 Hardware Specifications Ringer Impedance 15k min Ringing Sensitivity (25 Hz): 25 VAC min Off-hook Current 17.5 mA min, 50 mA max Battery Feed Open Circuit 12 VDC nominal Constant Current 13 mA min, 13.5 mA max Short Circuit Current 13.5 mA max MF4 Receiver Level -22 dBm min, +3 max composite Twist -6 min + 6 max composite dB Time between tones 40 ms min Rotary Receiver (Rate) 8 min, 12 max (pps) MF4 Sender Levels dBV(ZR) VFL = -13 dBm +/- 2.5 dB VFH = -11 dBm +/- 2.5 dB Duration (programmable) 70 ms min Rotary Sender 10 pps, 33/66 ms AC Operating Range AC Line 230/240 VAC, +/- 10%, 50 Hz, 50 mA Max Temperature 0º to 45 º C Humidity 0% to 85%, non condensing Holdover 20 ms typical Jacks DC Power 2.5 mm Equipment 142646501RC S/C Cable 6P Plug to BT Type Socket 142647501RC S/C Cable 6P Plug to BT Type Plug Regulatory Conformity Safety EN60950 Emissions EN55022, Class B Immunity EN50082-1 Network NTR3

Compact Dialer - 15 Section Acknowledgment Tones for Local Programming While programming the Dialer with an MF4 telephone, you will hear tones that indicate correct entries, incorrect entries and programming time-outs. In general, after each correct entry, the Dialer will respond with two tones. If You Hear � � means that the command you have entered has been recognized as being valid (correct), i.e. you entered #345.. If You Hear �� �� means that the entry you have made has been accepted. This occurs after a parameter has received all the digits it needs to complete programming, or if you have entered D on a variable length parameter. For example: if you dial 03 you will hear �, if you then dial 6 you will hear ��. If You Hear ���� ���� means you have made an incorrect programming entry. Notes: In the event of an invalid entry, wait for the four tones to stop and then retry the entry. No data will be accepted by the Dialer for an incorrect programming entry. If you remain inactive for twenty-five seconds while in programming mode, the unit will exit from programming mode and revert to the previous program. Acknowledgment Tones for Remote Programming While remotely programming the Dialer with an MF4 telephone, you will hear tones that indicate correct entries, incorrect entries and programming time-outs. In general, after each correct entry, the Dialer will respond with an MF4 “D”. If You Hear “A” A means that the command you have entered has been recognized as being valid (correct), i.e. you entered 29. If You Hear “D” D means that the entry you have made has been accepted. This occurs after a parameter has received all the digits it needs to complete programming, or if you have entered D on a variable length parameter. For example: if you dial 03 you will hear A, if you then dial 6 you will hear D. If You Hear “C” C means you have made an incorrect programming entry. If you remain inactive for twenty-five seconds while in programming mode, the unit will exit from programming mode, without saving any changes that were made. Terminating Variable Length Entries To terminate a variable length entry (Search Tables, Dialing Rules, Route Digit Strings and Digit Strings) use an MF4 D. 4 General Notes on Programming

8346-382-115-BA 16 - Compact Dialer Issue 1, January 1999 Local Programming With a Fourth Column MF4 Telephone MF4 tones can be used to program the Compact Dialer. The default local programming code is #345.. To exit programming mode and save data, wait for long tone to end, then hang-up (go on-hook), dial 98. To program the Compact Dialer locally: • Go off-hook • Enter #345. (Contents of Register 32 by default) • The Compact Dialer will respond with a long period of 400 Hz tone followed by � • Once the beep is heard, local programming mode is entered. Notes: Each time that the line cord is disconnected from the Dialer’s BT socket, labeled “To Phone Socket”, and then reapplied, the dialer will attempt to call the management system by using the number stored in register 72 (refer to page 18) for programming. Because of the fact that variable length registers need to be terminated with the MF4 digit D, Mitel recommends that the Compact Dialer be programmed with a 4th column telephone (A phone with a key pad including the buttons A, B, C and D). Remote Programming With a Fourth Column MF4 Telephone The Compact Dialer can be programmed remotely by using MF4 tones. The default remote programming code is #124.. To exit programming mode and save data, dial 98 and hang up the remote telephone. Note: Because of the fact that variable length registers need to be terminated with the MF4 digit D, Mitel recommends that the Compact Dialer be programmed with a 4th column telephone (A phone with a key pad including the buttons A, B, C and D). Call Home on Installation One minute after the Compact is installed, the unit will call the carrier’s Call Home Well Management Center (CHWMC), using the following process. The unit will go off-hook and dial the phone number (refer to Register 72 on page 18) to the CHWMC. The unit will then wait for a response from the CHWMC for a period of twenty-five seconds. If no response is received from the CHWMC, the unit will go on-hook and re-attempt to Call Home after one minute. The unit will then wait for a response from the CHWMC for a period of twenty-five seconds. If no response is received after the second attempt, the Dialer will wait for one hour before re-attempting to Call Home. The unit will then wait for a response from the CHWMC for a period of twenty-five seconds. If the third attempt is unsuccessful, the Dialer will Call Home every 24 hours, until the Dialer receives a response from the CHWMC. If the unit receives a password within the twenty-five second period, it will respond by sending an MF4 D tone to the CHWMC. If the unit receives an invalid password, it will disconnect. Otherwise, the unit will then remain in view mode, where it will be ready to echo programming information or be ready to be changed to program mode. If a telephone goes off-hook during the Call Home process, the unit will stop the Call Home process. The line will be reset, and dial tone will be returned to the user, allowing the user to process a call. The Call Home process may take from two to three minutes, depending on the size of the program. If anyone enters program mode and then exits from program mode using the command 98, the Call Home process will be cleared. The process will not begin again, unless the Call Home Well Time feature is programmed. Call Home may be defeated by not programming a Call Home number. Initialisation Initialisation is a procedure that is used for re-loading the factory defaults into the Compact. This procedure will not affect the Call Home number that is stored in register 72. To initialise a Compact that is connected to an Exchange line: • With the telephone device on-hook, press and hold the . key located on the device • While continuing to hold the . key, take the telephone device off-hook • Continue to hold the . key for 10 seconds • Release the . key and listen for a 400 HZ tone followed by a � • Dial 93 and listen for a � • Dial 98 and listen for a 400 HZ tone followed by a “click” sound; hang up.

8346-382-115-B Issue 1, January 1999 Compact Dialer - 17 Call Home Well Call Home Well will occur when the programmed time and date stored in Register 74 (Alarm register for Call Home) is reached. The unit will go off-hook and dial the phone number (refer to Register 72 on page 18) to the CHWMC. The unit will then wait for a response from the CHWMC for a period of twenty-five seconds. If no response is received from the CHWMC, the unit will go on-hook and re-attempt to Call Home after one minute. The unit will then wait for a response from the CHWMC for a period of twenty-five seconds. If no response is received after the second attempt, the Dialer will wait for one hour before re-attempting to Call Home. The unit will then wait for a response from the CHWMC for a period of twenty-five seconds. If the third attempt is unsuccessful, the Dialer will Call Home every 24 hours, until the Dialer receives a response from the CHWMC. If the unit receives a password within the twenty-five second period, it will respond by sending an MF4 D tone to the CHWMC. If the unit receives an invalid password, it will disconnect. Otherwise, the unit will then remain in view mode, where it will be ready to echo programming information or be ready to be changed to program mode. If a telephone goes off-hook during the Call Home process, the unit will stop the Call Home process. The line will be reset, and dial tone will be returned to the user, allowing the user to process a call. The Call Home process may take from two to three minutes, depending on the size of the program. If anyone enters program mode and then exits from program mode using the command 98, the Call Home process will be cleared. The process will not begin again, unless the Call Home Well feature is programmed. Forced Call Home Forced Call Home is accomplished by a technician going off-hook and dialling 0001. After this number is dialled, the unit will begin processing the Call Home, while returning a 400 Hz tone to the user. The intention of this tone is to advise the user to hang up. The unit will then wait for a response from the CHWMC for a period of twenty-five seconds. If the attempt to Call Home is unsuccessful, the Dialer will not re-attempt to Call Home. If the unit receives a password within the twenty-five second period, it will respond by sending an MF4 D tone to the CHWMC. The unit will then remain in view mode, where it will be ready to echo programming information or be ready to be changed to program mode. If a telephone goes off-hook during the Call Home process, the unit will stop the Call Home process. The line will be reset, and dial tone will be returned to the user, allowing the user to process a call. The Call Home process may take from two to three minutes, depending on the size of the program. If anyone enters program mode and then exits from program mode using the command 98, the Call Home process will be cleared. The process will not begin again, unless the Call Home Well feature is programmed. System String 2 The user of the Compact Dialer may program a number in System String 2 without having to enter into master programming mode by entering the code ....#....#. After this code is entered, the user will hear a single beep. The dialer will then expect a 10 digit Personal Identification Number. Once this number is entered, the dialer will respond with one beep, and hang up. The user may then replace the handset. Please refer to page 28. Features These features are used for the Call Home feature. You must be in the programming mode to use these commands. Commands Definition 72 73 74 Program Call Home Number Set Date/Time Set Call Home date/time (8 digits)

8346-382-115-BA 18 - Compact Dialer Issue 1, January 1999 Commands Special Function Commands allow access to specific data in the Compact Dialer. You must be in the programming mode to use these commands. Program Call Home Number—72 When the command 72 is entered, a � will be heard. The Compact Dialer will then expect a Call Home number, up to 30 digits, to be entered. An MF4 D must then be entered in order for the entry to be accepted. The Compact Dialer will return ��, indicating that the entry was accepted. This feature is not affected by the commands 93, 88 or 98. For example, to use the phone number 01291431181 as the Call Home Number, the entry would appear in the following format: 7201291431181D. Call Home can be disabled by entering an MF4 D after the command 72. The entry would appear in the following format: 72D. Set Date/Time—73 When the command 73 is entered, a � will be heard. The Compact Dialer will then expect a desired time in a twenty-four hour format and date to be entered in the following format: MM(Month)DD(Day)HH(Hour)mm(Minute). Following the minute digits (mm), the Compact Dialer will return ��, indicating that the entry was accepted. The data is saved upon entry. This feature is not affected by the commands 93, 88 or 98. For example, to set the time/date to July 21 at 10:35 PM, the entry would appear in the following format: 7307212235. Commands Definition 75 76 81 82 83 85 88 92 93 95 96 97 98 Clear Search Tables Clear default Route string (20-33) Display software revision Display Serial Number Display Call Home Number Display Search Tables Drop from Program Mode Enter Verify Mode Re-load Defaults Reset Statistics Display Statistics Exit Verify Mode Exit Programming Mode

8346-382-115-B Issue 1, January 1999 Compact Dialer - 19 Call Home Date/Time—74 When the command 74 is entered, a � will be heard. The Compact Dialer will then expect a desired Call Home time and date to be entered in the following format: MM(Month)DD(Day)HH(Hour)mm(Minute). Following the minute digits (mm), the Compact Dialer will return ��, indicating that the entry was accepted. The data is saved upon entry. This feature is not affected by the commands 93, 88 or 98. For example, to set the Call Home time/date to August 8 at 4:00 PM, the entry would appear in the following format: 7408081600. Clear Search Tables—75 When the command 75 is entered, a �� will be heard, indicating that the Search Tables are cleared. Clear Default Route Strings—76 When the command 76 is entered, a �� will be heard, indicating that the Default Route Strings (20 - 33) have been erased, and that the factory default for Register 24 (20) has been re-loaded. Display Software Revision—81 When the command 81 is entered, a � will be echoed to the PSTN side, and the Compact Dialer will echo the software revision of the unit being accessed in the following format: 04519945. Display Serial Number—82 When the command 82 is entered, a � will be echoed to the PSTN side, and the Compact Dialer will echo the eight-digit serial number of the unit being accessed in the following format: A12345678D. Display Call Home Number—83 When the command 83 is entered remotely, a � will be echoed to the remote end, and the Compact Dialer will echo the call home number of the unit being accessed in the following format: 08000123456. Display Search Tables—85 When the command 85 is entered, a �� will be heard, and the contents of the Search Tables, if any exist, will be echoed in the format of the following example: 06123456000000000211000000000000. The first digit represents table A (0) or B (1). The second digit represents the number of digits to screen (1 through F, representing 1 through 15†). The next sixteen digits represent the digits to screen. The next seven digits represent action codes. The last seven digits are reserved for future use. Refer to page 31 for more information on the Search Tables. † 1=1, 2=2, 3=3, 4=4, 5=5, 6=6, 7=7, 8=8, 9=9, .=10, #=11, A=12, B=13, C=14, D=15 (Where A, B, C, & D are Fourth Column tones)

8346-382-115-BA 20 - Compact Dialer Issue 1, January 1999 Drop from Program Mode—88 When the command 88 is entered, a �� will be heard, followed by a click sound. The Compact Dialer will then connect the user with the subscriber side without saving any changes that were made to the program during the current programming session. This command does not affect registers 72, 73, or 74. Enter Verify Mode—92 When the command 92 is entered, a � will be echoed to the remote end, and the Compact Dialer will echo the contents of any register that is entered. Re-load Defaults—93 When the command 93 is entered, a � will be heard followed by ��. The Compact Dialer will re-load the factory defaults after the first � and remain in programming mode after the second ��. The series of � may be heard as three consecutive tones, depending on the length of time that the dialer takes to load the factory defaults. Reset Statistics—95 When the command 95 is entered either, a �� will be heard. The Compact Dialer will then reset the statistical counters to a value of 00000000000000000000. Display Statistics—96 When the command 96 is entered, a � will be echoed to the remote end, and the Compact Dialer will echo, in Hex, any statistical information that has been logged, in the following twenty-digit format: 00010002000300041000. The first four digits represent Route 1. The next four digits represent Route 2. The next four digits represent Route 3. The next four digits represent Route 4. The last four digits are reserved for future use. For example, if the first four digits are 20A1, then this number would represent 8353 calls. If the next four digits are 0020, then this number would represent 32 calls. Exit Verify Mode—97 When the command 97 is entered, a � will be echoed to the remote end, and the Compact Dialer will exit verify mode and enter into programming mode. Exit Programming Mode—98 When the command 98 is entered locally, a long � is heard, followed by a click sound; remotely, a �� will be heard, followed by a click sound. The user must wait until the Dialer clicks before hanging up the telephone device. The click should be heard within ten seconds. The Compact Dialer will then cut through the subscriber side to the Exchange side, saving any changes that were made to the program during the current programming session.

Compact Dialer - 21 Section General You may want to change System Wide Data if the Default data does not meet your requirements. On-hook Timing An on-hook is determined by the absence of loop current on the line from the Exchange, for the specified amount of time. Rotary Inter-digit Pause This register controls the amount of time that the Dialer inserts between each rotary digit it dials. Inter-digit Time-out This register controls the amount of time that the Dialer will wait in between digits dialled by the customer before timing-out. Register T = 01 T 0 for none 6 for 600 ms 1 for 100 ms 7 for 700 ms 2 for 200 ms 8 for 800 ms 3 for 300 m � 9 for 900 ms 4 for 400 ms . for 1000 ms 5 for 500 ms # for 1100 ms Register T = 02 T 0 for none 6 for 600 ms 1 for 100 ms 7 for 700 ms 2 for 200 ms 8 for 800 ms � 3 for 300 ms 9 for 900 ms 4 for 400 ms . for 1000 ms 5 for 500 ms # for 1100 ms Register T = 03 T 0 for none 6 for 6 seconds 1 for 1 second 7 for 7 seconds 2 for 2 seconds 8 for 8 seconds 3 for 3 seconds 9 for 9 seconds 4 for 4 seconds � . for 10 seconds 5 for 5 seconds # for 11 seconds 5 System and Trunk Registers

8346-382-115-BA 22 - Compact Dialer Issue 1, January 1999 MF4 Rate This register controls the amount of on and off time that the Dialer will dial MF4 digits. Exchange Type This register determines whether the Dialer will dial in MF4 or rotary. If 05 = 0, the Dialer will automatically detect the type of which the subscriber equipment is dialling. Once the type has been established, then the Dialer will use that type to dial. Note: When 05 = 0, the unit will dial out with the same dialing type it receives from the subscriber’s telephone equipment, unless a power supply is not used. In this case, the unit will only dial out in MF4. Subscriber Type This register determines whether the telephone being used with the Dialer is an MF4 or rotary device. Off-hook Beep This register determines whether the user will hear a short tone burst before hearing dial tone. Register T = 04 T 4 for 80 ms � . for 200 ms 5 for 100 ms # for 220 ms 6 for 120 ms A for 240 ms 7 for 140 ms B for 260 ms 8 for 160 ms C for 280 ms 9 for 180 ms D for 300 ms Register T = 05 T 0 for automatically detect Exchange type � 1 for MF4 lines 2 for Rotary Register T = 06 T 0 for automatically detect Subscriber type � 1 for MF4 telephone 2 for Rotary telephone Register T = 08 T 0 for enabled � 1 for disabled

8346-382-115-B Issue 1, January 1999 Compact Dialer - 23 Centrex Digit This register determines whether the user will first dial a centrex digit before dialling the destination number. Typically, the centrex service will require a 9 to be dialled before dialling a destination number. When a 9 is not dialled, the destination number can be treated as an extension number After the pre-determined centrex digit is dialled, it is stored in a buffer (refer to token 25 on page 27). The buffer can then be referenced at any time during the Dialing Rules sequence. Register T = 09 T 0 for 0 8 for 8 1 for 1 9 for 9 2 for 2 . for Centrex off 3 for 3 # for Centrex off 4 for 4 A for Centrex off 5 for 5 B for Centrex off 6 for 6 C for Centrex off 7 for 7 D for Centrex off �

Compact Dialer - 25 Section General Information Route Stings The route strings are used to store numbers, such as access numbers, personal identification numbers, etc. Each string entry must be terminated with an MF4 “D”. Digit Stings A digit string is used to dial a string of digits based on the route selected. The route token 24 can be used in any Dialling Rule (refer to page 27) to dial out these digits, based on the respective route chosen. To use Route 3, for example, to dial 121 when the 24 token is executed in the Route 3 Dialling Rule Register 26, the entry would be: 22121D. Each string entry must be terminated with an MF4 “D”. Dialing Rule and Sting Relationships The following table shows the relationship between each route and its related string register. Route 1 Digit String The number stored in this register will be dialled out when the Dialling Rule token 24 is executed in Route 1. Route Dialling Rule Digit String 1 2 3 4 24 25 26 27 20 21 22 23 Register S = 20 S Route Digit String for Route 1, up to 30 digits in length (Blank �) 6 Route Register

Issue 1, January 1999 Route 2 Digit String The number stored in this register will be dialled out when the Dialling Rule token 24 is executed in Route 2. Route 3 Digit String The number stored in this register will be dialled out when the Dialling Rule token 24 is executed in Route 3. Route 4 Digit String The number stored in this register will be dialled out when the Dialling Rule token 24 is executed in Route 4. Register S = 21 S Route Digit String for Route 2, up to 30 digits in length (Blank �) Register S = 22 S Route Digit String for Route 3, up to 30 digits in length (Blank �) Register S = 23 S Route Digit String for Route 4, up to 30 digits in length (Blank �)

Compact Dialer - 27 Dialling Rules The dialling rules are a set of tokens that are used by the Compact Dialer to control activity, such as dialling access numbers, to the Exchange. Once a match is found in the search tables that contains a routing command, the dialling rules begin execution. There are a total of four dialling rules available. Example If Route 4 (Dialing Rule 27) is programmed to dial the destination number found in Buffer A and connect the call, then the Dialling Rule would look like: 2720. If dialing rule 27 must be programmed to dial the destination number found in Buffer A and connect the call, then programmer would: 1. Enter 27. 2. Hear �. 3. Enter 20D. 4. Hear ��. Register S = 24 S † 25 S † 26 S † 27 S † 00 for dial a 0 01 for dial a 1 02 for dial a 2 03 for dial a 3 04 for dial a 4 05 for dial a 5 06 for dial a 6 07 for dial a 7 08 for dial an 8 09 for dial a 9 0. for dial a . 0# for dial a # 20 for dial buffer A digits 21 for dial buffer A absorbed digits (A maximum of 8 digits) 22 for dial buffer B digits 23 for dial buffer B absorbed digits (A maximum of 8 digits) 24 for dial respective digit string (Register 20 - 23) 25 for dial Centrex digit (Register 09††) 26 for switch to MF4 31 for dial system string 1 (Register 28) 32 for dial system string 2 (Register 29) 33 for dial system string 3 (Register 30) 34 for dial system string 4 (Register 31) 5N for delay Nx100 ms, i.e. 500 ms = 55 6N for delay Nx1 second, i.e. 3 seconds = 63 † Refer to page 5 for the defaults of these registers. †† Refer to page 23 for valid entries.

Issue 1, January 1999 System String 1 The number stored in this register will be dialled out when the Dialling Rule token 31 (refer to page 27) is executed. System String 2 The number stored in this register will be dialled out when the Dialling Rule token 32 (refer to page 27) is executed. Note: The user of the Compact Dialer may program a number in this register without having to enter into master programming mode by entering the code ....#....#. After this code is entered, the user will hear a single beep. The dialer will then expect a 10 digit Personal Identification Number. Once this number is entered, the dialer will respond with one beep, and hang up. The user may then replace the handset. System String 3 The number stored in this register will be dialled out when the Dialling Rule token 33 (refer to page 27) is executed. System String 4 The number stored in this register will be dialled out when the Dialling Rule token 34 (refer to page 27) is executed. Register S = 28 S System String 1, up to 30 digits in length (Blank �) Register S = 29 S System String 2, up to 30 digits in length (Blank �) Register S = 30 S System String 3, up to 30 digits in length (Blank �) Register S = 31 S System String 4, up to 30 digits in length (Blank �)

Compact Dialer - 29 Section General For your convenience, several methods of programming the Compact Dialer are available. This device can be programmed locally or remotely. Each string entry must be terminated with an MF4 “D”. Local MF4 Password The password defined by this register must be entered before entering into local MF4 programming mode. After the password is entered via the MF4 telephone equipment, a burst of 400 Hz may be heard by the user, followed by two short beeps. After these tones are heard, the user will remain in verify mode. Remote MF4 Password The password defined by this register must be entered before entering into remote MF4 programming mode. Once the Call Home Management Center answers a call home, it should send the dialer the password found in this register. When the dialer receives the password, it will respond with an MF4 D. Register T = 32 T Local MF4 password, 8 digits maximum (#345.) � Register T = 33 T Remote MF4 password, 8 digits maximum (#124.)� 7 Programming Access Registers

Compact Dialer - 31 Section General The Search Tables consist of two buffers, Buffer A and Buffer B, in which the user’s dialled digits are screened for the purpose of assigned a pre-defined set of instructions. It is here in the Search Tables where calls can be barred or sent to a select carrier via a Dialling Rule. One of the following codes must be entered before each Search Table entry: • 50 enter programming • 51 delete programming. The format of the Search Tables is X-N-D-R-L-E-A-C-S-T: X Search Table Buffer N Number of Digits in the Destination Number D Digits that must be matched R Route Codes L Lock Codes E Execute Codes A Absorb Codes C Discard Codes S Search Codes T Tone Codes. An MF4 D must be entered after the Tone Code (T) in each Search Table entry to terminate the string. It is possible to enter the MF4 D after entering the Route Code (R). The Compact Dialer will automatically insert the value 0 for the codes that follow the Route Code (L- E-A-C-S-T). Examples The following examples explain how the Search Tables might be used. The actual number to match will be shown bolded. Example 1 When the user dials the number 18 followed by the digit 2 or 9 followed by any two digits, the Compact Dialer, using Table A, will; route the call to Route 4; lock the route; execute the Dialing Rule tokens; discard the digits 18; screen the remaining digits in Buffer B; and finally, provide two tones. The following example explains where tones would be heard if programming the Dialer via MF4 tones: 50 � 05 �� 18BCC4110212D�� . Example 2 When the user dials the number 2 or 9 followed by any two digits, the Compact Dialer, using Table A, will: not change routes; not lock the route; not begin executing the route; not absorb any digits; not discard any digits; screen the remaining digits in Buffer B; and finally, provide two tones.The following example explains where tones would be heard if programming the Dialer via MF4: 50 � 03 �� BCC0000012D�� . 8 Search Tables

Issue 1, January 1999 Example 3 When the user dials the number 147, the Compact Dialer, using Table A, will: not change routes; not lock the route; not begin executing the route; not absorb any digits; not discard any digits; not screen; and finally, not provide tones.The following example explains where tones would be heard if programming the Dialer via MF4: 50 � 03 �� 1470D��. Note that in this example, the D terminating character was entered after the Route Code. In this case, the Compact Dialer will place 0 for the remaining code values. Example 4 When the user dials the number 0 followed by any four digits, the Compact Dialer, using Table B, will: route the call to Route 1; lock the route; begin executing the route; not absorb any digits; not discard any digits; not screen; and finally, not provide tones.The following example explains where tones would be heard if programming the Dialer via MF4: 50 � 15 �� 0CCCC111D��. Note that in this example, the D terminating character was entered after the Execute Code. In this case, the Compact Dialer will place 0 for the remaining code values. Example 5 When the user dials the number 0331, the Compact Dialer, using Table B, will: route the call to Route 2; lock the route; begin executing the route; not absorb any digits; not discard any digits; not screen; and finally, not provide tones.The following example explains where tones would be heard if programming the Dialer via MF4: 50 � 14 �� 0331211D��. Note that in this example, the D terminating character was entered after the Execute Code. In this case, the Compact Dialer will place 0 for the remaining code values. Example 6 When the user dials the number 0 followed by any ten digits, the Compact Dialer, using Table B, will: not change routes; not lock the route; not begin executing the route; not absorb any digits; not discard any digits; quit searching; and finally, not provide tones.The following example explains where tones would be heard if programming the Dialer via MF4: 50 � 1# �� 0CCCCCCCCCC000002D��. Note that in this example, the D terminating character was entered after the Search Code. In this case, the Compact Dialer will place 0 for the remaining code value.

Compact Dialer - 33 Search Table Buffers (X) There are two Search Table buffers, Buffer A and Buffer B. Either buffer can screen up to 15 digits. Collectively, they can screen a 30 digit number. The Search Tables are designed to analyzed the digits dialled by the user based on a pre-programmed set of instructions, the call is processed accordingly. The call may be routed or even denied. Buffer A is the first Search Table that is accessed. Buffer B is only accessed if the respective action code is executed. Refer to Search Codes (S) on page 34. Number of Digits in the Destination Number (N) This number represents the total number of digits of the destination number. For example, if the digits that must be matched are 436562, then this number would be 6. Digits That Must Be Matched (D) These digits represent the digits that the Compact Dialer must screen. The digits include literal digits and wildcard entries. For example, the digits that must be matched may be 12148441234. Assuming that all calls beginning with 1214 are desired to be routed to Route 1, the entry 1214CCCCCCC could be used to accomplish this task, rather than programming every possible entry. Route Codes (R) When a match of digits is found, the Compact Dialer will execute the command defined by this code. These codes are responsible for routing calls, barring calls and dialling calls directly to the Exchange. Note: Call barring can be overridden. For example, if the number 001 is barred, a customer may dial 00 and wait for the inter-digit timer to expire. After the timer is expired, the customer may continue to dial out without any restrictions, providing that the digits 00 were previously routed. Lock Codes (L) When a match of digits is found, and the Route Code has been executed, the Compact Dialer will execute the command defined by this code. If the value is 1, then the route cannot be changed, even if a command to do so is later encountered. If the value is 0, then the route can be changed if a command to do so is later encountered. Execute Codes (E) When a match of digits is found, and the Route and Lock Codes have been executed, the Compact Dialer will execute the command defined by this code. If the value is 0, then no changes will take place. If the value is 1, then the desired Dialling Rule will begin execution. Once this action has taken place, the call cannot be re-routed. Absorb Codes (A) When a match of digits is found, and the Route, Lock and Execute Codes have been executed, the Compact Dialer will execute the command defined by this code. If the value is 0, then no digits will be absorbed. If the value is any digit from 1 through 8 (Dialling Rule Code 21, refer to page 27), then the number of digits defined by this code will be absorbed. For example, if the digits 3938000 are matched, and this value is 3, then the digits 393 will be absorbed. The remaining digits will continue to be screened. Because the absorbed digits are saved, they can be re-dialled by using the access codes 21 or 23.

Issue 1, January 1999 Discard Codes (C) When a match of digits is found, and the Route, Lock, Execute and Absorb Codes have been executed, the Compact Dialer will execute the command defined by this code. If the value is 0, then no digits will be discarded. If the value is any digit from 1 through D, then the number of digits defined by this code will be discarded. For example, if the digits 3938000 are matched, and this value is 3, then the digits 393 will be discarded. The remaining digits will continue to be screened. Search Codes (S) When a match of digits is found, and the Route, Lock, Execute, Absorb and Discard Codes have been executed, the Compact Dialer will execute the command defined by this code. If the value is 0, then no action is taken. If the value is 1, then the remaining digits will be screened in Buffer B, unless the current buffer is B, in which case the Dialer will quit searching. If the value is 2, then all searching will be stopped, whether the current Search Table is Buffer A or Buffer B. If the value is 3, then all searching will be stopped after the inter-digit timer has expired, whether the current Search Table is Buffer A or Buffer B. Tone Codes (T) When a match of digits is found, and the Route, Lock, Execute, Absorb, Discard and Search Codes have been executed, the Compact Dialer will execute the command defined by this code. If the value is 0, then no action is taken. If the value is 1 through 6, the Compact Dialer will return a tone relative the number entered, to the user. For example, if the value is 4, then four tones will be heard by the user.

Compact Dialer - 35 Description of Search Tables Format X-N-D-R-L-E-A-D-C-S-T X SEARCH TABLE BUFFER, EACH TABLE CONTAINING 15 TABLE SETS 0 = Buffer A 1 = Buffer B N NUMBER OF DIGITS IN THE DESTINATION NUMBER (D) 1 = 1 digit 6 = 6 digits # = 11 digits 2 = 2 digits 7 = 7 digits A = 12 digits 3 = 3 digits 8 = 8 digits B = 13 digits 4 = 4 digits 9 = 9 digits C = 14 digits 5 = 5 digits . = 10 digits D = 15 digits D DIGITS THAT MUST BE MATCHED 0 = match the digit 0 7 = match the digit 7 C = match any digits 1 = match the digit 1 8 = match the digit 8 2 = match the digit 2 9 = match the digit 9 3 = match the digit 3 . = match the digit . 4 = match the digit 4 # = match the digit # 5 = match the digit 5 A = match the digits 0 or 1 6 = match the digit 6 B = match the digits 2 or 9 R ROUTE CODES 0 = No change 4 = Route 4 1 = Route 1 5 = Direct dial the destination number (Buffer A only) 2 = Route 2 . = Deny call (Call Barring) 3 = Route 3 L LOCK CODES 0 = No change 1 = Lock Route E EXECUTE CODES 0 = No change 1 = Start/Continue Execution A ABSORB CODES 0 = No change 5 = Absorb the first five digits 1 = Absorb the first digit 6 = Absorb the first six digits 2 = Absorb the first two digits 7 = Absorb the first seven digits 3 = Absorb the first three digits 8 = Absorb the first eight digits 4 = Absorb the first four digits C DISCARD CODES 0 = No change 5 = Discard the first five digits . = Discard the first ten digits 1 = Discard the first digit 6 = Discard the first six digits # = Discard the first eleven digits 2 = Discard the first two digits 7 = Discard the first seven digits A = Discard the first twelve digits 3 = Discard the first three digits 8 = Discard the first eight digits B = Discard the first thirteen digits 4 = Discard the first four digits 9 = Discard the first nine digits C = Discard the first fourteen digits S SEARCH CODES 0 = No Action 1 = Go to Buffer B (Quit searching if current Buffer is Buffer B) 2 = Quit searching 3 = Quit searching after next inter-digit time-out T TONE CODES 0 = No action 4 = four tones 1 = one tone 5 = five tones 2 = two tones 6 = six tones 3 = three tones

Issue 1, January 1999 Search Table Matrix Add Table Tables A or B Digits to screen Route Lock Execute Absorb Discard Search Tone 0X 1X 50 2 BC 2 1 1 50 3 100 1 1 1 0 0 2 50 3 144 1 1 1 0 0 2 50 3 123 1 1 1 0 0 2 50 3 15C 1 1 1 0 0 2 50 3 19C 1 1 1 0 0 2 50 4 0321 1 1 1 50 4 0345 1 1 1 50 4 0500 1 1 1 50 4 0541 1 1 1 50 4 0632 1 1 1 50 4 0640 1 1 1 50 4 0645 1 1 1 50 4 0800 1 1 1 50 4 0845 1 1 1 50 4 0870 1 1 1 50 4 0910 1 1 1 50 4 0918 1 1 1 50 4 0990 1 1 1 50 4 00CC 4 1 1 50 5 0CCCC 3 1 1 50 6 BCCCCC 0 0 0 0 0 2 50 # 0CCCCCCCCCC 0 0 0 0 0 2 50 # 00CCCCCCCCC 0 0 1 X N D R L E A C S T

Compact Dialer - 37 A Acknowledgment Tones 15 C Call Home for Programming 16 Call Home Number 18 Call Home Number Display 19 Call Home Time/Date 19 Call Home Well 17 Call Home, Forced 17 Centrex Digit 23 Checking whether the Compact will work on your line 10 Commands 18 Connecting a Power Supply 10 Connecting the Compact to your phone line 9 Connectivity 11 D Date/Time 18 Default Route Strings Clear 19 Dialling Rules 27 E Electrical Description 12 Exchange Type 22 F Features 17 G Glossary 7 H Hardware Description 12 Hardware Specifications 13 I Initialisation 16 Installing the Compact Connection Leads 11 Inter-digit Time-out 21 M Mechanical Description 12 MF4 Password Local 29 Remote 29 MF4 Rate 22 Mounting 9 O Off-hook Beep 22 On-hook Timing 21 P Power Failure 10 Program Mode Drop 20 Programming Local 16 Remote 16 Programming Mode Exit 20 R Register Index 5 Re-load Defaults 20 Rotary Inter-digit Pause 21 Route Digit String Route Four 26 Route One 25 Route Three 26 Route Two 26 S Safety 11 Safety Instructions 12 Safety Status of Ports 11 Search Tables Absorb Codes 33 Buffers 33 Clearing 19 Destination Number 33 Discard Codes 34 Display 19 Examples 31 Execute Codes 33 Format 35 Lock Codes 33 Matched Digits 33 FirstPage

Issue 1, January 1999 Index Route Codes 33 Search Codes 34 Table Matrix 36 Tone Codes 34 Serial Number Display 19 Software Revision Display 19 Statistic Display 20 Statistic Reset 20 Subscriber Type 22 System String Four 28 One 28 Three 28 Two 28 T Terminating Variable Length Entries 15 V Verify Mode Enter 20 Verify Mode Exit 20 W Wall Mounting Template 39 Warning 10

Compact Dialer - 39 Wall Mounting Template Wall M ounting Tem plate Screw Locations 40m m Use a 3m m Dril