Watchguard DVR4ENTPACK3 Operation & User’s Manual

MODEL: DVR4ENTPACK3 Professional Surveillance Pack Digital Video Recorder with 4 Security Cameras ‘USER MANUAL’ N517 www.watchguardalarms.com.au DVR 4 x 10M IR Day/Night Cameras - Advanced H.264 Video Compression Technology - High Quality CCD Image sensor - Multiplex Operation - 14 x IR LEDs - Long Recording Duration - 480 TVL Resolution - Intelligent Video Motion Detection Recording - Remote Network Surveillance & Backup Functions - Easy to operate like a VCR - System Auto recovery after power loss (blackout) Note: The latest version of this manual can be found at: http://www.watchguardalarms.com.au

CAUTION To reduce the risk of electric shock, do not expose this machine to rain or moisture. Only operate this machine from the type of power source indicated on the label. RhinoCo Technology shall not be liable for any damages arising out of any improper use, even if we have been advised of the possibility of such damages. The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of uninsulated “dangerous voltage” within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons. This exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance. C-Tick & CE Mark This apparatus is manufactured to comply with the radio interference requirements. RhinoCo Technology does not warrant that this manual will be uninterrupted or error-free. We reserve the right to revise or remove any content in this manual at any time. THIS PRODUCT IS LICENSED UNDER THE MPEG-4 VISUAL PATENT PORTFOLIO LICENSE FOR THE PERSONAL AND NON-COMMERCIAL USE OF A CONSUMER FOR (i) ENCODING VIDEO IN COMPLIANCE WITH THE MPEG-4 VISUAL STANDARD (“MPEG-4 VIDEO”) AND/OR (ii) DECODING MPEG-4 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND NON-COMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED BY MPEG LA TO PROVIDE MPEG-4 VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE. ADDITIONAL INFORMATION INCLUDING THAT RELATING TO PROMOTIONAL INTERNAL AND COMMERCIAL USES AND LICENSING MAY BE OBTAINED FROM MPEG LA, LLC. About This Manual This user manual covers the menu system and network functionality of your digital video recorder (DVR). Please refer to the included Quick Installation Guide for information on:  Package contents.  Unpacking and connecting your DVR system.  Setting the date and time.  Starting and stopping recording.  Searching and playing back recorded footage.  Using the Keylock feature.  Troubleshooting

Table of Contents Safety Warning....................................................................................................................................................................2 About This Manual ..............................................................................................................................................................2 Table of Contents................................................................................................................................................................3 Menu System..........................................................................................................................................................................5 Navigating the Menu ...........................................................................................................................................................5 Menu Tree...........................................................................................................................................................................6 Quick Start Menu > Display.................................................................................................................................................7 Quick Start Menu > Record.................................................................................................................................................7 Quick Start Menu > Timer ...................................................................................................................................................8 Quick Start Menu > Date.....................................................................................................................................................9 Advanced Configuration....................................................................................................................................................10 Advanced Config > Camera..............................................................................................................................................10 Advanced Config > Detection............................................................................................................................................10 Advanced Config > Detection > Detection Setup..............................................................................................................10 Advanced Config > Alert ...................................................................................................................................................12 Advanced Config > Network..............................................................................................................................................13 Advanced Config > Display...............................................................................................................................................14 Advanced Config > Record ...............................................................................................................................................15 System Info .......................................................................................................................................................................16 Event Info > Quick Search ................................................................................................................................................17 Event Info > Event Search ................................................................................................................................................17 Event Info > HDD Info .......................................................................................................................................................18 Event Info > Event Log......................................................................................................................................................18 Backup > USB Backup......................................................................................................................................................19 Performing a USB Backup ................................................................................................................................................20 Setting up the DVR on a Network .....................................................................................................................................21 Viewing the DVR over the Internet....................................................................................................................................22 Setting up the DVR directly to a computer........................................................................................................................23 Setting up the DVR to record Motion ................................................................................................................................24 Searching for Footage.......................................................................................................................................................25 Section 2 – Network Operation.............................................................................................................................................26 Using the supplied software to view the DVR over the network/internet ..........................................................................26 Default DVR Network settings...........................................................................................................................................26 Connecting via Software Viewer E....................................................................................................................................26 Playback Operation...........................................................................................................................................................27 Playback Operation...........................................................................................................................................................28 System Config > Network > Dynamic DNS......................................................................................................................30 System Config > Network > Mail.......................................................................................................................................30 System Config > Network > FTP.......................................................................................................................................31 System Config > DVR .......................................................................................................................................................31 System Config > Device....................................................................................................................................................31 System Config > Detection................................................................................................................................................32 System Config > DVR > Network Backup.........................................................................................................................33 System Config > DVR > Search List.................................................................................................................................34 System Config > DVR > Timer Record .............................................................................................................................34 System Config > DVR > Record Setting ...........................................................................................................................35 System Config > Alarm .....................................................................................................................................................36 System Config > General..................................................................................................................................................36 System Config > General > Account.................................................................................................................................37 System Config > General > Online User Info....................................................................................................................38 System Config > General > File Path................................................................................................................................38 Troubleshooting.................................................................................................................................................................39 Connecting via Internet Explorer.......................................................................................................................................40 RS-232 Protocol................................................................................................................................................................43 Hard Drive Installation.......................................................................................................................................................44 Section 3 - Remote Setup Guide..........................................................................................................................................45 Introduction........................................................................................................................................................................45 General Connection Information .......................................................................................................................................45 Configuration of a D-link DSL504T (v2) for use with the DVR..........................................................................................45 Initial Router Setup............................................................................................................................................................45 Dynamic DNS....................................................................................................................................................................45 DVR IP Address ................................................................................................................................................................46

LAN Clients .......................................................................................................................................................................46 Port Forwarding.................................................................................................................................................................47 Connecting Remotely........................................................................................................................................................47

The following buttons are used to navigate through the menu. - 5 - Press “MENU” button to enter the (OSD) On Screen Display menu list The default admin password is 0000. Enter the default password by pressing “ENTER” 4 times Menu: Press to enter the main menu Enter: Press to confirm settings/selections List: To quickly search the recorded files by event, press to show the event list. Select one event and press “Enter” to playback the selected file. Play: Press to play the recorded video. Slow: Under the playback mode, press to slowly playback the recorded file. Zoom: In the live or playback mode, press to enlarge the image of the selected channel. SEQ: Press to activate the call monitor function and press again to quit. : Press to show the four-channel display mode. Power: Press long enough to turn on/off the DVR 1~4: Press one of the buttons to select the channel to display  (/+) /  (/-) /  () /  (): Press one of these four buttons to move up/down/left/right. Under the playback mode, press these buttons to pause (), stop (), rewind () or fast-forward () the playback file. Under the setting mode, press () / () to change the setting in the menu. Audio (SLOW + ZOOM): Press “SLOW” and “ZOOM” at the same time to select live or playback sounds from the audio channels. PTZ (SEQ + ): Press “SEQ” and “ ” at the same time to enter/exit the PTZ control mode. Adjust PTZ Angle: Press /// to turn up/down/left/right. USB Port: To quickly backup or upgrade firmware/OSD, you can insert a compatible USB flash drive into the USB port. Before using the USB flash drive, please use your PC to format the USB flash drive as FAT32 first.

Menu Tree The menu system for the DVR can be reached by pressing the MENU button. The menu system has the following structure. M Maannuuaall RReeccoorrdd EEnnaabbllee M MEENNUU Quick Start AAddvvaanncceedd CCoonnffiigg Display CChhaannnneell TTiittllee EEvveenntt SSttaattuuss DDaattee DDiissppllaayy Record IIm maaggee SSiizzee Q Quuaalliittyy IIPPSS Timer RReeccoorrdd TTiim meerr DDeetteeccttiioonn TTiim meerr Date DDaattee FFoorrm maatt DDaayylliigghhtt SSaavviinnggss Camera TTiittllee BBrriigghhttnneessss CCoonnttrraasstt SSaatt HHuuee CCoovv RReecc Detection Alert Network Display Record Sys Info Event Info TTiittllee DDeett AArreeaa LLSS SSSS TTSS RREE IInntt.. BBuuzzzzeerr KKeeyy BBuuzzzzeerr VVLLO OSSSS BBuuzzzzeerr M Moottiioonn BBuuzzzzeerr AAllaarrm m BBuuzzzzeerr HHDDDD AAllaarrm m DDuurraattiioonn HHDDDD NNeeaarrllyy FFuullll Network Type IIPP G Gaatteew waayy NNeettm maasskk PPrriim maarryy DDNNSS SSeeccoonnddaarryy DDNNSS PPoorrtt DDee-- IInntteerrllaaccee FFSS DDw weellll DDuurraattiioonn VVG GAA O Ouuttppuutt DDiissppllaayy CCoovveerrtt EEvveenntt RReeccoorrdd EEnnaabbllee TTiim meerr RReeccoorrdd EEnnaabbllee EEvveenntt RReeccoorrdd IIPPSS TTiim meerr RReeccoorrdd IIPPSS PPrree--AAllaarrm m RReeccoorrdd O Ovveerrw wrriittee PPaassssw woorrdd RReesseett DDeeffaauulltt CClleeaarr HHDDDD UUppggrraaddee AAuuttoo KKeeyylloocckk LLaanngguuaaggee VViiddeeoo FFoorrm maatt VVeerrssiioonn Q Quuiicckk SSeeaarrcchh EEvveenntt SSeeaarrcchh DDaattee SSeeaarrcchh HHDDDD SSttaarrtt DDaattee CChhaannnneell EEvveenntt SSeeaarrcchh HHDDDD SSttaarrtt HHDDDD NNuum mbbeerr HHDDDD M Maasstteerr 11 HHDDDD M Maasstteerr 22 HHDDDD IInnffoo EEvveenntt LLoogg Backup UUSSBB BBaacckkuupp

Diissppllaayy CHANNEL TITLE ON EVENT STATUS ON DATE DISPLAY ON Channel Title: Select whether to display the channel titles onscreen (IE: 1, 2, 3, 4). Select either ON or OFF Event Status Select whether to display the Live status icons onscreen ( etc). Select either ON or OFF Date Display Select whether to display the date onscreen. Select either ON or OFF Quick Start Menu > Record 1. Image Size: Sets the size that images will be displayed at. Select FRAME, FIELD or CIF resolutions 2. Quality: Sets the quality to record in. It is best to experiment with these settings to find a quality level that suits you. There are four options available – BEST, HIGH, NORMAL and BASIC. 3. Images per Second (IPS) Sets how many images per second (IPS) the DVR will record in when manually set to record by the user Note: The images per second (IPS) settings are global. This means that if you have the IPS set to 100, each camera will record at 25 IPS. Likewise, a setting of 12 would have each camera record at 3 IPS. - 7 -

Using the Timer menu you can setup multiple recording schedules for recording and detection functions. The DATE specifies what days the schedule applies. The START and END times indicate (in 24 hour format) when the DVR will record. For both the RECORD TIMER and DECTION TIMER functions, use  /  to change the setting (ON/OFF). When set to “ON”, press “ENTER” to open the submenu for further settings. RECORDING TIMER 0 2 4 6 8 10 12 14 16 18 20 22 24 SUN MON TUE WED THU FRI SAT PLEASE CONSULT YOUR INSTALLER FOR ADVANCE SETTINGS    MOVE  SELECT X Axis: 0~24 Hours. Each time interval within a square is 2 hours (divided into four lots of 30 minutes) Y Axis: Sunday~Saturday Operation: Move to the starting time point and press ‘ENTER’ to set the starting time (marked in red colour). Then use  /  /  / to set the timer-recording schedule. After setup, press “ENTER” again to create an ending time point (marked in yellow colour), and press “MENU” to exit. DETECTION TIMER 0 2 4 6 8 10 12 14 16 18 20 22 24 SUN MON TUE WED THU FRI SAT PLEASE CONSULT YOUR INSTALLER FOR ADVANCE SETTINGS    MOVE  SELECT X Axis: 0~24 Hours. Each time interval within a square is 2 hours (divided into four lots of 30 minutes) Y Axis: Sunday~Saturday Operation: Move to the starting time point and press ‘ENTER’ to set the starting time (marked in red colour). Then use  /  /  / to set the timer-recording schedule. After setup, press “ENTER” again to create an ending time point (marked in yellow colour), and press “MENU” to exit. Note: The DVR will only use the timer schedule if the Record > Timer Record Enable option is set to YES. - 8 -

- 9 - DDAATTEE DATE 2006-MAY-12 16:30:00 FORMAT Y-M-D DAYLIGHT SAVING ON The Date menu is used to set the date, time and daylight savings settings for the DVR. Note: Never change the date and time when the DVR is recording - stop recording before hand. The daylight savings option will tell the DVR to adjust the time during a certain date range. DDAAYYLLIIG GHHTT SSAAVVIINNG G START 4TH-SUN-MAR 01: 00: 00 END 4TH-SUN-OCT 01: 00: 00 ADJUST 01 : 00 Example - In the image above: During the daylight savings time period (starting on the 4th Sunday of March and ending on the 4th Sunday of October), the DVR time will run one hour ahead.

Advanced Config > Camera Title This option allows you to create a name for the camera, up to six (6) characters. Brightness / Contrast / Saturation / Hue This option allows you to modify these four values for the camera. Covert This option allows you to hide a camera from display. It will still record, but will only show during playback. Record This option allows you to configure whether to record this camera or leave it as display only. Advanced Config > Detection Advanced Config > Detection > Detection Setup Title Displays the titles of the cameras. Detection This option enables/disables motion detection for this individual camera. Area Press ENTER to setup area masking for this camera. Note: The Advance menu of the DVR should be used by enthusiasts or experts only. Changing settings in this section of the menu can drastically alter the performance and functionality of the DVR. It is recommended you do not change anything in this section unless you know what you are doing. DDEETTEECCTTIIO ONN DETECTION SETUP DETECTION TIMER AADDVVAANNCCEEDD CCO ONNFFIIG G CAMERA DETECTION ALERT NETWORK DISPLAY RECORD DDEETTEECCTTIIO ONN TITLE DET AREA LS SS TS RE 01 ON SETUP 07 03 02 10 02 ON SETUP 07 03 02 10 03 ON SETUP 07 03 02 10 04 ON SETUP 07 03 02 10

start area Press ◄ or ► to choose the width of the area Press ▲ or ▼ to choose the height of the area, and press “ENTER” again to confirm. Multi-detection areas Press “－” to set the whole area under detection Press “＋” to set the whole undetected LS – Level of Sensitivity The LS function is used to set the sensitivity of comparing two different images. The smaller the value is the higher sensitivity for motion detection. The highest sensitivity setting is 00 and the lowest sensitivity setting is 15. The default value is 07. SS – Spatial Sensitivity The SS function refers to the sensitivity regarding the size of the triggered object on the screen (the number of motion detection grids). The smaller the SS value, the higher the sensitivity for motion detection. The highest sensitivity setting is 00 and the lowest sensitivity setting is 15. The default setting is 03. Note: The default setting of Spatial Sensitivity is 03, which means once an object is detected in more than 3 grids, the system will get triggered. So the value of Spatial Sensitivity must be less than the number of grids that you set up for the motion detection area. TS – Time of Sensitivity The TS function is used to set the sensitivity regarding how long the object must stay in the detection area before the recording is triggered. The smaller the value, the higher motion detection sensitivity will be. The highest sensitivity setting is 00 and the lowest sensitivity setting is 15. The default setting is 02. RE - Reference The value of RE is a reference for detection. The default value is 10, which means that the DVR will compare 10 continuous images at one time according to the sensitivity of LS, SS and TS simultaneously. The larger the value, the higher the sensitivity will be for motion detection. The highest sensitivity is 61. - 11 -

- 12 - Internal Buzzer Sets the sound of the internal buzzer. Key Buzzer Configures whether to sound the buzzer when pressing buttons on the front panel. Video Loss Buzzer Configures whether to sound the buzzer when video loss is detected. Motion Buzzer Configures whether to sound the buzzer when motion is detected. Alarm Buzzer Configures whether to sound the buzzer when the internal alarm is triggered. HDD Buzzer Configures whether to sound the buzzer when the hard drive is full. Alarm Duration (SEC) Sets the amount of time to record once an alarm event has been detected. HDD Nearly Full (GB) Sets the amount of remaining hard drive capacity required before the alarm will sound. AALLEERRTT INT. BUZZER ON KEY BUZZER ON VLOSS BUZZER ON MOTION BUZZER ON ALARM BUZZER ON HDD BUZZER ON ALARM DURATION (SEC) 05 HDD NEARLY FULL (GB) 05

- 13 - Note: If you do not have a thorough understanding of TCP / IP technology it is recommended that you employ the services of a network technician to help you. For more information on setting up the remote connection component, please see Section 3 of this manual. NNEETTW WO ORRKK NETWORK TYPE STATIC IP ADDRESS 245.1.10.1 GATEWAY ADDRESS 245.1.10.1 NETMASK ADDRESS 245.1.10.1 PRIMARY DNS ADDRESS 203.021.020.020 SECONDARY DNS ADDRESS 230.021.020.020 PORT 0080 Network Type Configures which network connection the DVR uses. Select STATIC IP, DHCP or PPPoE network connection. After choosing which type of connection to use, press the ENTER button to enter the relevant information for each type. IP Address Enter the IP address of the DVR. Gateway Address Enter the Gateway address of the DVR. Network Address Enter the Network address of the DVR. Primary DNS Address Set the primary DNS server for the DVR. Secondary DNS Address Set the secondary DNS server for the DVR. Port Set the Port that the DVR should run on. Default is 80.

DDIISSPPLLAAYY DE-INTERLACE ON FULL SCREEN DWELL DURATION 03 VGA OUTPUT 1280 x 1024 DISPLAY COVERT OFF De-interlace The de-interlace function can help improve image quality when using low-resolution cameras. Select either ON or OFF. Full Screen Dwell Duration When running in single channel display mode, this function allows you to set how long each image will display for before switching to the next channel. Select from 03, 05, 10 or 15 seconds. VGA Output Allows you to choose the output display resolution when connecting the DVR to a monitor via a VGA cable. Select from 800 x 600, 1024 x 768, 1280 x 1024, 1400 x 1050, 1440 x 900, 1680 x 1050 or 1600 x 1200. Display Covert Select whether to show the display on a monitor. Select either ON or OFF. - 14 -

RREECCO ORRDD MANUAL RECORD ENABLE ON EVENT RECORD ENABLE ON TIMER RECORD ENABLE OFF EVENT RECORD IPS 25 TIMER RECORD IPS 25 PRE-ALARM RECORD ON OVERWRITE ON Manual Record Enable Select whether to turn the manual record function ON or OFF Event Record Enable Select whether to turn event recording ON or OFF. When this function is enabled, the recording will be triggered by any external motion or external alarm. Timer Record Enable Select whether to turn timer recording ON or OFF. Timer Recording function allows the DVR to record at a scheduled time. Event Record IPS Select the Images per Second (IPS) for the EVENT RECORD function. Select from 3, 7, 12 or 25 IPS. Timer Record IPS Select the Images per Second (IPS) for the TIMER RECORD function. Select from 3, 7, 12 or 25 IPS. Pre-Alarm Record Select to enable or disable the pre-alarm function (ON or OFF). When pre-alarm and event recording functions are both activated, the DVR will record 8MB data before an alarm/motion event is triggered. Overwrite Select whether to automatically record over the previous data on your HDD. If OVERWRITE is ON, when the HDD is full, the DVR will clear 8GB of the oldest data off the HDD. - 15 -

SSYYSSTTEEM M PASSWORD SETUP RESET DEFAULT RESET CLEAR HDD SELECT HDD UPGRADE START AUTO KEYLOCK NEVER LANGUAGE ENGLISH VIDEO FORMAT PAL VERSION 1088-10-K2-04-AA-11 Password Modifies the admin and guest passwords for the machine. Reset Default Resets the system to the factory default setting. Clear HDD Erases all recorded footage off the hard drive. Upgrade Auto Keylock Configures the DVR to automatically turn the keylock on after 30, 60 or 120 seconds. Set to NEVER to disable this feature. Note: Your DVR has been pre-configured to record for 4 weeks. This is not the factory default setting. Language Configures the language of the on-screen display. Video Format This option switches the video format between PAL and NTSC. Australia uses the PAL system. Version The current firmware version of the DVR.

SSYYSSTTEEM M DATE 03/10/2009 SEARCH HDD MASTER START Date Allows you to set the date which you would like to search for footage from. Search HDD Select which HDD to search for images. Start Begin searching. Event Info > Event Search SSYYSSTTEEM M DATE 03/10/2009 CHANNEL 1 EVENT MOTION SEARCH HDD ALL START Date Allows you to set the date which you would like to search for footage from. Channel Select the camera channel. Select 1, 2, 3 or 4. Event Allows you to select which motion trigger to search for. Select from Motion or Alarm. Search HDD Select which HDD to search for images. Select All or Master. Start Begin searching. - 17 -

This section of the menu shows you the remaining capacity of the internal hard drive. - 18 - HDD Number Displays a list of the Master HDDs installed in the machine HDD Size Shows the remaining space on the Master HDDs HDD Number Displays a list of the Slave HDDs installed in the machine HDD Size Shows the remaining space on the Slave HDDs Event Info > Event Log Event Log This section of the menu allows you to view lists of system events, such as video loss, network access, etc. HHDDDD IINNFFO O HDD NUM HDD SIZE HDD NUM HDD SIZE MASTER-1 080.000 SLAVE-1 NO HDD MASTER-2 NO HDD SLAVE-2 NO HDD EXT001 NO HDD EXT 002 NO HDD EXT003 NO HDD EXT 004 NO HDD EXT005 NO HDD EXT 006 NO HDD EXT007 NO HDD EXT 008 NO HDD EXT009 NO HDD EXT 010 NO HDD EXT011 NO HDD EXT 012 NO HDD

USB BACKUP This function allows you to backup the footage from the Hard Drives onto a USB Flash Drive. The copied footage can be played directly on your PC via the supplied licensed software “Video Viewer” After inserting a USB into the DVR and selecting USB Backup, the following menu items will appear START TIME: Select the start time of the footage which is to be backed up. END TIME: Select the end time of the footage which is to be backed up AVAILABLE SIZE: Displays the available capacity of the inserted USB flash drive. CHANNEL: Select the channels to back up. Select the channels by pressing “ENTER” to change the symbol in front of the channel number. Symbol “ ” means that this channel is selected to backup. Symbol “ □ ” means that this channel is not selected to backup. HDD Num: Select the HDD containing the footage that you need. START: Press “ENTER” to start copying the chosen data onto the USB flash drive. - 19 -

Before beginning the backup, please ensure that: 1. The format of your USB flash drive is “FAT32” If it isn’t; please format it to “FAT32” on your PC. 2. There is no data on the USB flash drive. If there is, it is advised to clear all data on the USB flash drive before starting the backup. - 20 - Note: When the USB backup starts, you cannot operate the menu via the OSD or begin a network backup, in order to keep the consistency of the video data. Performing the Backup:  Use the search function to locate the footage you wish to backup. (See page 25 for how to search for footage)  Plug your USB drive into the DVR  Press “MENU” on the front panel of the DVR or the remote. Use the navigational buttons to move down the menu to “BACKUP” and press “ENTER”  Using the navigational buttons, select the “START” and “END” times of the footage which is to be backed up  Select which channels you wish to include in the backup (1, 2, 3 and/or 4)  Press “START”  Please wait while your data is copied to the USB drive. While the backup is running, you cannot operate the menu via the OSD or begin a network backup.  When the backup is finished, the selected footage and backup player will have been copied to the USB.

To setup Network Access to the DVR you will need:  Digital Video Recorder  An internal network with a router/switch  A standard network cable (included with kit)  Some basic computer networking skills How to Setup the Network Access  Plug your DVR into your network with the included network cable.  Determine which IP address range your computer uses. IP addresses can be in the form of 192.168.0.xxx or 10.1.1.xxx.  Give your computer a unique IP address in the same range as your computer – i.e. if your computer IP address is 192.168.0.1, give your DVR 192.168.0.2  Attempt to ‘ping’ this IP address from your computer, using an MS DOS prompt  Once you can successfully ‘ping’ your DVR, you will be able to connect to it using the included remote access software “Video Server E” - 21 - Note: We recommend hiring an I.T Professional to assist you if you are unfamiliar with computer networking. For viewing the DVR over the internet, please see page 22, “Viewing the DVR over the Internet”

To setup remote viewing you will need:  Digital Video Recorder  ADSL Broadband Internet Connection with a static IP address for your internet connection  A standard network cable (included with kit)  ADSL Modem with port-forwarding. We recommend the DLink DSL-504T and DSLC-604T  Someone with I.T and networking experience that can perform port forwarding. How to Setup Remote Viewing  Connect your DVR to the ADSL Modem  Give the DVR a valid IP address  Ping the DVR from a PC on your network  Log into your ADSL modem and ‘Port Forward’ Port 80 to the IP address of your DVR  Once you can successfully ‘ping’ your DVR, you will be able to connect to it using the included remote access software “Video Server E” - 22 - Note: We recommend hiring an I.T Professional to assist you if you are unfamiliar with computer networking.

Setting up the DVR directly to a computer To Setup Network Access to the DVR you will need:  Digital Video Recorder (DVR)  A cross-over network cable (Not included with kit)  Basic computer networking skills How to setup Network Access between your Computer and your DVR  Plug one end of the cross-over cable into the DVR and the other end into your computer.  Allocate your DVR an IP Address and your computer a different IP address. Ensure the addresses are within the same range. I.E. Your DVR can be 192.168.0.1 and your PC can be 192.168.0.2  Attempt to ‘ping’ the DVRs IP address from your computer, using an MS-DOS prompt  Once you can successfully ‘ping’ your DVR, you will be able to connect to the DVR via your computer using the included remote access software – Software Viewer E.

Setting up the DVR to record Motion How to setup the DVR to do Motion Recording  Press “MENU” and scroll down until you reach “ADVANCED CONFIG  RECORD” and press “ENTER”  Set “MANUAL RECORD ENABLE” to “OFF”  Set “EVENT RECORD ENABLE” to “ON”  Press “MENU” to return to the main menu. Scroll down to “ADVANCED CONFIG  DETECTION” and press “ENTER”  Set each camera’s detection (DET) to “ON”. You can also setup the area of detection and sensitivity for each camera. (Refer to page 9 of this manual for further information about these functions)  The DVR is now set to record motion. If you wish to turn off the Alert Buzzer, follow these steps:  Press “MENU” to bring up the main menu. Scroll down to “ADVANCED CONFIG  ALERT” and press “ENTER”  Set the motion buzzer to “OFF”

Searching for Footage There are two ways to search the HDD for footage – Quick Search and Event Search. Both methods are outlined below. Please see page 17 for an explanation of the Search functions. Quick Search  Press “MENU” and scroll down to “EVENT INFO  QUICK SEARCH”. Press “ENTER” to open the quick search menu.  Using the navigation buttons, select and edit the following settings: o Date: Set the Date/Time/Year to search for footage o Search HDD: Select which HDD to search,  Press “START” to begin searching  If any footage is found it will begin playback Event Search  Press “MENU” and scroll down to “EVENT INFO  EVENT SEARCH”. Press “ENTER” to open the quick search menu.  Using the navigation buttons, select the following settings: o Date: Set the Date/Time/Year to search for footage o Channel: Select which channel to search for footage (1/2/3/4) o Event: Select between MOTION or ALARM o Search HDD: Select which HDD to search.  Press “START” to begin searching  If any footage is found, it will begin playback. Once playback begins, use the navigation buttons on the remote/DVR Front Panel/Software Viewer to perform playback functions (PLAY/PAUSE/REWIND/FAST-FORWARD/STOP)

Using the supplied software to view the DVR over the network/internet After setting up the DVR on a network, and ensuring you can view it over the internet (refer to pages 21-22 for step by step guides), you can remotely connect to the DVR through the included software – Software Viewer E. Default DVR Network settings Username: admin Password: admin IP Address: This is the IP address you allocated your DVR. (See page 21 for setup instructions) Port: 80 Connecting via Software Viewer E Install Software Viewer E You can obtain the AP software from the supplied CD-ROM Note: Refer to page 13 for information regarding checking/altering the DVR network settings. AP Software – Login Screen Login Exit Port Username Password IP Address Search for DVR DVR List Open Backed Up footage Upgrade Firmware Copy AP Software Settings To Connect via the Software Viewer:  Open the Software Viewer E program  Enter your username, password, assigned IP address and Port into the information boxes, as shown above.  Click “LOGIN” Note: The following pages contain information about how to setup the advanced Software Viewer settings. It is recommended that you hire an I.T professional to assist you in configuring the software if you are unfamiliar with computer networking. - 26 -

The AP software works by emulating the buttons on the front panel of the DVR. Anything you can do on the DVR can also be done in the AP software. a) Frame Rate b) Data Rate (bandwidth being used) c) Connect / Disconnect from DVR d) Switch display resolution between 320 x 276 and 640 x 552. e) Image Quality (High, Medium, Low) f) Take a Snapshot. Saved in the location set in System Config > General > File Path > Snapshot Path. g) Start and stop recording. Saved in the location set in System Config >General > File Path > Record Path. This will record what you see on screen to your own computer. h) Open the System Config menu. i) The number of users connected to the DVR. j) Theses buttons all emulate the front panel of the DVR. Please refer to the quick installation guide and the menu section above. Hover your mouse cursor over the button to get a description of what it does. - 27 - b i a c e f g h d j.

• Playback Information Playback Information : Display information such as “Date”, “Time”, “Resolution”, “ Rewind / Forward Speed”, “Status” and “Functions”, etc. • Time Progress Bar Time Progress Bar : Show the playback progress status. • Functions Functions : • Playback Control Buttons Playback Control Buttons : Play / Stop / Pause / Fast Rewind / Fast Forward • Snapshot Snapshot : Press this button to take a snapshot of the current image which will be saved in the designated destination. • Close the Player Close the Player  De-interlace: Reduce the vibration of the paused picture.  De-blocking: Reduce the video mosaic phenomenon.  OSD: Display the OSD of the AP playback window.  AVI conversion: Convert the entire recorded file to the AVI format.  Config. Setting: Enter the AP config. setting box, and set the file path, text color and text color of progress status. * M Muuttee: Play back the video only (without audio). * AAVV SSyynncc..: Play back with the audio and video synchronously.  Watermark: Proof the authenticity of the backup video.  Open Previous File: Open the previous backup video.  Open Next File: Open the next backup video. O Onnee cclliicckk ttoo aaccttiivvaattee • De-interlace • De-blocking • OSD • AVI Convert • Config. Setting • Watermark • Open Previous File • Open Next File To snap a video clip, right click the mouse to make a starting point (red) and click one more time to make a ending point. Then right click to convert to the AVI format. A D E F B C NNoottee:: • When users pause the playback picture, press “ ” button to go to the previous frame, or press “ ” button to go to the next frame. • In the playback mode of the software AP, users could press ” “ button to check the authenticity of the BACKUP VIDEO. If the BACKUP VIDEO had been altered, the video image will turn to lliigghhtt rreedd and the playback will be paused. Note: Note: • When users use remote AP recording, the watermark function is not supported.

Press the button to enter the System Config. The network configuration allows the DVR to connect to an Ethernet or dial-up network. - 29 -   Static IP: Static IP: Enter the “server IP”, “gateway”, “net mask” and “web port”, and then press “APPLY” to confirm.  PPPOE: PPPOE: Enter the “username” and “password” provided by your ISP (Internet Service Provider). Then, go to “DDNS” and finish DDNS settings before pressing “APPLY”.  DHCP: DHCP: This DHCP function needs to be supported by a router or a cable modem network with DHCP services. Choose the DHCP IP type. Then, go to “DDNS” and finish DDNS settings before pressing “APPLY”. Note: Note:  PPPOE and DHCP network connection types are required to apply DDDDNNSS sseerrvviicceess FIRST to get a “HHoossttnnaam mee” to correspond to the dynamic IP address  Some router brands may need to restart the DVR to get the IP address.  Web Port: Web Port: The DVR can be viewed over the network with the software AP or a web browser. Typically, the TCP port used by HTTP is 80. However in some cases, it is better to change this port number for added flexibility or security. The valid number ranges from 1 to 9999.

 DDNS is a service for transforming the dynamic IP corresponding to a specific “Hostname”.  DDNS Apply: DDNS Apply: Go to a website which provides free DDNS services and apply a “Hostname”. See the example below.  Enable the DDNS function Enable the DDNS function: User Name: Enter your DDNS user name. Password: Enter your DDNS password. Domain: Enter your host name. System Name: Choose the DDNS system name you use from the drop-down list. After setting, press “APPLY” to confirm. Note: Note: If the dial-up static IP is provided by your ISP, simply choose “Enable” and do not need to enter the information described above.  Auto: Auto: When using DHCP network connection, the "AUTO" check box will appear on this window. The system will automatically get DNS information from the Internet if this check box is selected. System Config > Network > Mail  When the recording is triggered by an alarm or a motion, a video copy file can be captured. The DVR will send an e-mail notification to the assigned recipients (up to 5 recipients). ***Note***: ***Note***: To activate the e-mail notification function, please enable the function of e-mail notification in the “Alarm” setting first (page 26).  Add the recipients’ email accounts in “Mail Account” column. For detailed information (SMTP server, username and password), please get from your e-mail system supplier.  Please type the entire email address in the “Mail from” column to ensure emails will not be blocked by SMTP.  In some cases, mail servers require to verify password. Please enter the “user name” and “password”.  After finishing the settings, press “APPLY” to confirm. 4CH DVR - 30 -

 When the recording is triggered by an alarm or a motion, a video copy file can be captured. And the DVR will upload the captured images to the assigned FTP site.  Enter the detailed FTP information. ***Note***: ***Note***: To activate the FTP notification function, please enable the function of FTP notification in the “Alarm” setting first. (Refer to Pg 26).  After setting, press “APPLY” to confirm. 4CH DVR System Config > DVR  Each camera channel can be adjusted independently.  Select the desired camera channel. Press “EEddiitt” to enter the setting box.  Title: Title: Enter the camera channel name up to 6 characters.  Adjustment: Adjustment: Adjust the BR (brightness) / CT (contrast) / SU (saturation) / HU (hue) / REC (recording) of the camera.  After setting, press “OK” and then press “APPLY” to confirm. System Config > Device  Select the desired channel of the installed external device. Press “EEddiitt” to enter the setting box.  Device Type Device Type: Choose either general camera or PTZ camera.  ID No. ID No. : Set the ID number (0 ~ 255) of the installed external PTZ device.  Protocol Type Protocol Type : Choose “NNO ORRM MAALL” protocol for our own brand camera. Choose “PP--DD” protocol for PELCO-D protocol camera.  Baud Rate Baud Rat e : Set the baud rate of each channel (2400, 4800, 9600, 19200, 38400, 57600, 115200).  After setting, press “OK” and then press “APPLY” to confirm. - 31 -

 Select the desired channel, and press “EEddiitt” to enter the motion detection sensitivity and area setting box.  Motion Detection Sensitivity Motion Detection Sensitivity: Set the detection sensitivity in 4 different adjustable factors. LS: LS: The sensitivity of comparing two different images. The smaller the value, the higher sensitivity for the motion detection. SS: SS: The sensitivity towards the size of the triggered object on the screen (the number of motion detection grids). The smaller the value, the higher sensitivity for the motion detection. TS: TS: The sensitivity towards how long the object stays in the detection area to get triggered. The smaller the value, the higher sensitivity for the motion detection. RE: RE: The value of RE is a reference for the detection. The bigger the value, the higher sensitivity for the motion detection.  Alarm: Alarm: Select LOW / HIGH for the alarm polarity.  Motion Detection Area Motion Detection Area: By clicking the area with your mouse, one can choose the motion area to be detected. The under detected area is transparent while the undetected area is in pink color.. *Click “Select All” to activate the detection area as the full area. *Click “Clear All” to clean the previously selected detection area. After setting, press “OK” and then press “APPLY” to confirm. The under detected area is transparent undetected area is in while the pink color - 32 -

You can backup the recorded data from the DVR directly to your PC and CD-R disk via the network. The backup file can be played directly in your PC via the supplied licensed AP, or via other media players (Ex: Windows Media Player or RealPlayer) after the file is converted to “AVI” format. NOTE: For CD backup, please install “NERO” CD burning program to your PC first. - 33 - Making backup to your PC: After pressing “Start”, the backup will begin and a status bar will be displayed. The “DVR Network Backup” pop-up window will show the message “Download process is finished” when the backup has succeeded. Press “PLAY” button to directly convert and play the file, or “Exit” to quit. To convert the backup file later, please find the file in the designated file path and double-click it twice for AVI conversion and file playback. 1. Enter the backup information: If you want to make a backup to a CD, please check “Copy to CD”. If you want to view the backup image while the backup is processing, please check “Dynamic Download”. 2. Press "Start" button to proceed the backup process.

 HDD Number: HDD Number Select one HDD (Master).  List Type: List Type Select one list type (All/ Manual/ System/ Alarm/ Motion).  Max List Number: Max List Number Maximum number of the list (128)  Download HDD List: Download HDD List Press this button to start downloading the list. 4CH DVR System Config > DVR > Timer Record  DATE: DATE Choose a day from “DATE” drop- down menu. The options are OFF, SUN, MON,TUE, WED, THU, FRI, SAT, MON-FRI, SAT-SUN and DAILY.  START: START Enter the start time of timer recording.  END: END Enter the end time of timer recording. In this menu, you can schedule 7 different sets of time for recording. Press “APPLY” if the settings are correct; press “EXIT” to quit without saving. 4CH DVR - 34 -

In this menu, The DVR’s date can be set. Please DO NOT change the date or time when the recording function is activated.  DATE: DATE Choose the current date from “DATE” drop-down menu and enter the current time. When you click the drop-down menu, a calendar as shown below shows for you to set the current date.  FORMAT: FORMAT Choose the format for date display from the three options: Y-M-D, D-M-Y and M-D-Y.  DAYLIGHT SAVING: DAYLIGHT SAVIN - 35 - System Config > DVR > Record Setting G Specify whether to use daylight saving time (ON / OFF) and time period (START / END), and adjust the daylight saving time in hour (ADJUST). 4CH DVR  MANUAL RECORD: MANUAL RECORD Specify whether to use manual recording (YES / ON) and set IPS number.  EVENT RECORD: EVENT RECORD Specify whether to user event recording (YES / ON) and set IPS number.  TIMER RECORD: TIMER RECORD Specify whether to use timer recording (YES / ON) and set IPS number.  OVER WRITE: OVER WRITE Specify whether to overwrite the HDD capacity when the HDD is full (YES / NO).  RECORD IMG SIZE: RECORD IMG SIZE Choose “FRAME” or “CIF”. This selection will affect the available IPS options in the 3 recording modes described above.  RECORD QUALITY: RECORD QUALITY 4 options are available from the drop-down menu: BEST, HIGH, NORMAL and BASIC.  TOTAL IPS SHARE: TOTAL IPS SHARE Choose the IPS share as FIX or GROUP. 4CH DVR In this menu, you can set DVR record settings.

 Alarm Trigger: Alarm Trigger Enable or disable Email and FTP notification function.  Alarm Method: Alarm Method Two notification methods — Email and / or FTP.  Post Numbers: Post Numbers Set MJPEG pictures (1-10 pictures).  Alarm Duration: Alarm Duration Set the duration time of motion trigger recording (5 SEC, 10 SEC, 20 SEC, 40 SEC).  Alarm Refresh: 4CH DVR Note: Note: Alarm Refres Email Notification: MJPEG pictures will be made at your designated space set in “File Path”, plus an e-mail contained with the MJPEG pictures (1-10 pictures) to be sent to the address which is set under “Mail”. FTP Notification: MJPEG pictures will be made at your designated space set in “File Path”, plus a FTP file contained with the MJPEG pictures (1-10 pictures) to be sent to the address which is set under “FTP”. - 36 - System Config > General h Clean the alarm message “ ” which is shown on the screen.  Get the information of the DVR firmware version in this window.  Select “TURBO” Step” (1 - 10) Select “TURBO” Step” (1 - 10) To speed up menu selection or the control of the PTZ camera under video web servers, users can activate "TURBO" function by clicking this button. Users are allowed to change the turbo steps from 1 to 10. Ex: If the value of turbo step is “5“, it means that when users press one of the button up/down/left/right, one click is as clicking 5 times.  MAX LOG LIST MAX LOG LIST: Set the maximum number of log list.  Server Log Server Log: Press “Server Log” button to enter the server log list window.  Title Title Title Title: Name the title which will be shown on the top of the AP live viewer (up to 15 characters).

 Set up the user’s account (Max 5 accounts), password, life time, and authority level (M Maaxx 55 uusseerrss oonn lliinnee aatt tthhee ssaam mee ttiim mee).  User’s level: SUPERVISOR — — Control all the functions (“a”, “b”, “c”, “d”, “e” and “f” ). HIGH — — Control only “a”, “b”, “c”, “d” and “e” functions, but cannot control “f” function. NORMAL — — Control only “a”, “d”, and “e” functions, but cannot control “b”, “c” and “f” functions. GUEST — — Watch the image only. Only “a” function can be used. SUPERVISOR HIGH NORMAL GUEST  Life time : Life time According to different authority levels, different accounts can stay online for different time periods (1 Min, 5 Min, 10 Min, 1 Hour, 1 Day, INFINITY). a b c d e f - 37 -

 Get all the current online users’ information list (Name, IP Address, Authority Level, Resolution and Image Quality). System Config > General > File Path - 38 -  Snapshot Path: Snapshot Path Assign the route for saving the snapshot picture.  Record Path: Record Path Assign the route for saving the manually recorded file.

Troubleshooting PROBLEM SOLUTION Check power cord connection. No power Confirm that there is power from the outlet. Not working when pressing any button Press any key and then enter the password to exit “Key Lock” mode. Timer record is not working Check if the “TIMER RECORD ENABLE” is set to “YES”. Check the camera’s video cable and connections. Check the monitor’s video cable and connections. Confirm the camera is power supplied. No live video Check the setting of the camera lens. No recorded video Check if the HDD is installed and connected properly. DVR keeps rebooting Make sure the power connector and HDD are connected closely, or change another suitable HDD. Change another HDD for testing. Change another HDD cable for testing. HDD detection failed Make sure HDD “Master”, “Slave” mode is correctly set. Can’t detect your USB flash drive Change another USB flash drive to test. Can’t view the DVR images over the network with IE web browser Update the JAVA program. Update the firmware of the software AP. Can’t play the recorded data on my DVR There must be at least 8192 images of recorded data for playback to work properly. If not, your DVR will stop the playback. For example, if the IPS is set to 30, the recording time should be at least 273 seconds (8192 images / 30 IPS) for the playback to work properly. Error Code in “SYSTEM LOG”: Meaning: 1) SYS ERR 01-YYY #define SYS_ERR_AV087_ERR Compression error YYY=000 Audio chip error YYY=001- AV087 Chip for CH1-4 error YYY=002- AV087 Chip for CH5-8 error YYY=004- AV087 Chip for CH9-12 error YYY=008- AV087 Chip for CH13-16 error YYY=003(001+002) Chips for CH1-4 & CH5-8 error, etc 2) SYS ERR 02-XXX #define SYS_ERR_AV087_BUF_FULL Buffer is full 3) SYS ERR 03-XXX #define SYS_ERR_AV087_BUF_EMPTY Buffer is empty 4) SYS ERR 04-XXX #define SYS_ERR_IDE_ERR IDE interface error 5) SYS ERR 05-XXX #define SYS_ERR_SCAN_DISK Disk scanning error 6) SYS ERR 06-XXX #define SYS_ERR_TOP_FAT_ERR File system error 7) SYS ERR 07 (including 08, 09, etc.)-XXX #define HDD error

Install Java Runtime Environment Before you can view your DVR in Internet Explorer you must have the Java Runtime Environment installed. This is supplied on the included CD. To install the Java Runtime Environment:  Insert the included CD into a computer running Windows 2000 or later.  Open the Start menu and press Run.  In the Open box type D:\Java.exe and press OK.  Follow the on screen prompts to install the Java Runtime Environment. - 40 - Note: Replace D with the letter of your CD or DVD drive. Connecting to the DVR To log into the DVR you need to type the following address into Internet Explorer: http://: You will need to replace the and with the values from the Advance > Network section of the menu. For example using the default values, the address would be: http://192.168.0.1:80 The following screen will then show. You can now login using the administrator account. The default username and password are admin and admin.

Using the core elements of DVR in Internet Explorer is very similar to using the AP software. For further information, please refer to the AP software instructions - 41 - SSame as the AP software operation. ame as the AP software operation. CChange Image Quality hange Image Quality CChange Resolution hange Resolution PPTZ TZ SSets the display position of the image (LT: Upper Left; LD: Lower Left; RT: Upper Right; Lower Right)) ets the display position of the image (LT: Upper Left; LD: Lower Left; RT: Upper Right; Lower Right

communication signals. 2 RS232-RX DVR can be controlled remotely by the keyboard of PC by using RS-232 serial communication signals. 3~6 ALARM INPUT To connect the wire from ALARM INPUT ( PIN 3 -- 6 ) to GND ( PIN 9 ) connector, DVR will start recording and the buzzer will be on. When “MENU -> CAMERA -> ALARM” is set to “Low” : When the alarm input signal is “ Low ”, the unit starts to record and buzzer. When “MENU -> CAMERA -> ALARM” is set to “High” : When the alarm input signal is “ High ”, the unit starts to record and buzzer. 7 EXTERNAL ALARM NC Under the normal operation, COM connects with NC and disconnects from NO. But when any alarm is triggered, COM disconnects with NC and connects with NO. Attention: The voltage restriction is under AV/DC 30V. 8 EXTERNAL ALARM NO. Under the normal operation, COM disconnects with NO. But when any alarm is triggered, COM connects with NO. Attention: The voltage restriction is under AV/DC 30V. 9 GND Signal GND. 10 RS485-B DVR can be controlled remotely by the keyboard of PC by using RS-485 serial communication signals. 11 RS485-A DVR can be controlled remotely by the keyboard of PC by using RS-485 serial communication signals. 12~13 PIN OFF 14 ALARM RESET Connecting the wire from ALARM RESET (PIN 14) to GND (PIN 9) connector will disable alarms. An external signal to ALARM RESET (PIN 14) can be used to reset both ALARM OUTPUT signal and DVR’s internal buzzer. When any alarm has been triggered, the signal becomes “Low”, and all alarm activities will be stopped. Under the normal operation, the signal remains “High”. 15 EXTERNAL ALARM COM Under the normal operation, COM disconnects with NO. But when any alarm is triggered, COM connects with NO. Attention: The voltage restriction is under AV/DC 30V. 16~17 GND Earth GND DC12V + GND 8 7 6 5 4 3 2 1 15 14 13 12 11 10 9 16 17 PIN Connection Application Solder Side of DSUB 15PIN DC12V + GND DC12V + GND 8 7 6 5 4 3 2 1 15 14 13 12 11 10 9 16 17 8 7 6 5 4 3 2 1 15 14 13 12 11 10 9 16 17 PIN Connection Application Solder Side of DSUB 15PIN When the magnetic contact is opened, the alarm will be triggered and the recording is on. At the same time, COM connects with NO and the siren with strobe starts wailing and flashing. NOTE: Please go to MENU -> ADVANCE -> DETECTION -> DETECTION SETUP, and set ALARM to LOW on the local machine. When the magnetic contact is opened, the alarm will be triggered and the recording is on. At the same time, COM connects with NO and the siren with strobe starts wailing and flashing. NOTE: Please go to MENU -> ADVANCE -> DETECTION -> DETECTION SETUP, and set ALARM to LOW on the local machine. - 42 -

• Data: REMOTE PROTOCOL use 8 bit data, 1 start bit, 1 stop bit. ACT C0H ID FUNCTION STOP (FFH) (7FH) a KEY_PTZ_WIPER 0x77 w 0x61 KEY_4 CUT b 0x62 KEY_9 CUT G 0x47 KEY_CH16 p 0x70 KEY_PTZ_MODE j 0x6a KEY_EJECT_DVD q 0x71 KEY_PTZ_PRESET g 0x67 KEY_IRIS_NEAR i 0x69 KEY_PTZ_ZOOM_IN h 0x68 KEY_IRIS_FAR f 0x66 KEY_PTZ_ZOOM_OUT l 0x6c KEY_PTZ_LIGHT o 0x6f KEY_MODE c 0x63 KEY_16 CUT n 0x6e KEY_SET_CHANNEL F 0x46 KEY_CH15 S 0x73 KEY_SEARCH E 0x45 KEY_CH14 d 0x64 KEY_AUDIO D 0x44 KEY_CH13 K 0x4B KEY_KEY LOCK C 0x43 KEY_CH12 z 0x5A KEY_ZOOM B 0x42 KEY_CH11 S 0x53 KEY_SLOW A 0x41 KEY_CH10 P 0x50 KEY_PLAY 9 0x39 KEY_CH9 r 0x72 KEY_REC 8 0x38 KEY_CH8 W 0x57 KEY_POWER 7 0x37 KEY_CH7 R 0x52 KEY_RIGHT 6 0x36 KEY_CH6 L 0x4C KEY_LEFT 5 0x35 KEY_CH5 N 0x4E KEY_DOWN 4 0x34 KEY_CH4 U 0x55 KEY_UP 3 0x33 KEY_CH3 m 0x6d KEY_MINUS 2 0x32 KEY_CH2 k 0x6b KEY_PLUS 1 0x31 KEY_CH1 ENTER 0x0D KEY_ENTER e 0x65 KEY_DWELL M 0x4D KEY_MENU ASCII CODE FUNCTION ASCII CODE FUNCTION - 43 -

Unscrew the two screws respectively on the two sides of the upper cover. Unscrew the four screws on the back side of the upper cover. Make sure your hard drive is set to Master. Refer to the hard drive manufacturer’s website if you are unsure. Mount the hard drive in the internal bracket and attached the power and data cables. Fig. 1 Fig. 2 Fig. 3 Fig. 4 Fig. 5 Fig. 1 Fig. 2 Fig. 3 Fig. 4 Fig. 5 - 44 -

Introduction - 45 - This guide covers how to use the remote connection functionality of your DVR in a local area network (LAN). In order to connect to your DVR over the internet you will need to configure your internet connection (i.e. a modem or router) to allow incoming connections. Due to the wide range of hardware and network configurations available, it isn’t possible to provide a complete guide on this procedure. We strongly recommend you speak to an IT professional, such as your Internet Service Provider (ISP) or a network technician to help you set this up. The section below titled General Connection Information should provide enough information for an IT professional to configure your equipment, General Connection Information By default, the DVR requires port 80 forwarded to 192.168.0.1. This will allow both the AP software and the web browser applet to traverse the NAT. Both the IP and the port number can be configured from Menu > Advance > Network on the DVR - Refer to page 14 for more information. Configuration of a D-link DSL504T (v2) for use with the DVR In order to make it easier for end users to setup remote viewing, we have included the following guide for setting up your DVR with a D-link DSL-504T ADSL Router. If you do not currently have an internet connection or modem/router, and plan to use the remote viewing functions, we strongly suggest you purchase the above model. Initial Router Setup The DSL-504T comes with a Quick Installation Guide which should guide you through physically connecting the router as well as inputting your own internet connection details (such as your username and password). Once you have successfully connected the router to the internet (i.e. you can browse to websites) move onto the next step. If you can’t get your computer to connect to the internet then please contact D-link or your Internet Service Provider (ISP). Dynamic DNS In order for you to connect to the DVR from a remote site, you will need to know the IP address of your router. There are two types of IP address: Static IP – Your internet connection may come with a static IP address which never changes. To find out if this is the case you will need to contact your internet service provider (ISP). If you do have a static IP you can skip to the next section, DVR IP Address. Make sure you write down your static IP for future reference. Dynamic IP – If you don’t have a static IP then your address is said to be dynamic. This means that it will change from time to time. To get around this issue you can sign up for what is known as a Dynamic DNS. By using a Dynamic DNS, you create a user-friendly name that gets updated every time the IP address changes. To do this an account must be set up with DynDNS.com, with the account information then entered into the router. Go to http://www.dyndns.com and click Create Account in the upper right of the window. Follow the prompts and fill out the create account form. You will shortly receive an email instructing you on how to activate your account.

you have created. From the menu on the left:  Click My Services  Click My Hosts  Click Dynamic DNS From the page that loads:  Click Add Host From the form that loads:  Enter the a memorable name as the Hostname  Select an appropriate Domain Name from the drop down list.  Click Add Host to submit the form Once the next page loads, log out of the website. Log into the router and click on Dynamic DNS menu item.  Change the DDNS Server to www.dyndns.org  Enter the details for the Username, Password and Host Name as per the DynDNS account you created. Save the settings:  Click Apply  Click the Tools tab  Click the System menu item  Click the Save and Reboot button and select OK when prompted to continue. DVR IP Address Following the instructions in page 14 of the manual, go to the Advance > Network section of the DVR menu, select static and enter the following: - IP address :10.1.1.50 - Subnet :255.0.0.0 - Gateway : Your routers IP address (Default : 10.1.1.1) LAN Clients Log into the router and click on the Advanced tab:  Click on the LAN Clients menu item  In the IP Address field enter 10.1.1.50  In the Host Name field enter DVR  Press the Add button - 46 -

 Click on the Virtual Server menu item  From the LAN IP drop down list make sure 10.1.1.50 is selected  Select the User check box from the Category list on the left and wait for the page to reload  Press the Add button in the bottom left When the page loads:  Set the DVR as the Rule Name  Set the Protocol to TCP, UDP  Set the Port Start, Port End and Port Map to 80  Press the Apply button. Once the page reloads:  Click on the Virtual Server menu item  From the LAN IP drop down list make sure 10.1.1.50 is selected  Select the User check box from the Category list on the left and wait for the page to reload  Select the DVR item from the Available Rules and press the Add> button to the right of the Available Rules list. Once the page reloads:  You should now have the DVR item in the Applied Rules list.  Click the Tools tab  Click the System menu item  Click the Save and Reboot button Connecting Remotely Note: If connecting from the local network, you MUST use the internal IP address (eg 10.1.1.50). For more information on connecting using Internet explorer, see page 29. You should now be able to remotely access your DVR. If you have a static IP you should type this into your web browser: http:/// (replace with the actual number) If you have a Dynamic DNS type this into your web browser: http:/// (replace with your full hostname – e.g. mydvr.dyndns.org) - 47 - When you are connecting using the AP software, enter either you static IP address or your dynamic DNS as the IP Address.