Vivotek SD9366-EH-v2 Operation & User’s Manual

IP66 • Extreme Weatherproof SD9366-EH/EHL/EH-v2 SD9365-EHL Rev. 1.4

Table of Contents Read Before Use .....................................................................................................................................3 Overview.......................................................................................................................................................4 Revision History ......................................................................................................................................4 Package Contents ...................................................................................................................................5 Symbols and Statements in this Document .............................................................................................5 Physical Description ...............................................................................................9 Hardware Installation .............................................................................................................................13 Network Deployment .............................................................................................................................24 Software Installation ..............................................................................................................................27 Ready to Use .........................................................................................................................................32 Accessing the Network Camera .................................................................................................................33 Using Web Browsers .............................................................................................................................33 Using RTSP Players ..............................................................................................................................36 Using 3GPP-compatible Mobile Devices ...............................................................................................37 Using VIVOTEK Recording Software ....................................................................................................38 Main Page ..................................................................................................................................................39 Client Settings ............................................................................................................................................45 Configuration ..............................................................................................................................................50 System > General settings ....................................................................................................................51 System > Homepage layout .................................................................................................................54 System > Homepage layout .................................................................................................................55 System > Logs ......................................................................................................................................58 System > Parameters ...........................................................................................................................61 System > Maintenance ..........................................................................................................................62 Media > Image ....................................................................................................................................66 Media > Video .......................................................................................................................................77 Media > Audio........................................................................................................................................84 Media profiles ........................................................................................................................................85 Network > General settings ...................................................................................................................86 Network > Streaming protocols ...........................................................................................................93 Network > DDNS .................................................................................................................................98 Network > SNMP (Simple Network Management Protocol) ................................................................103 Network > FTP ....................................................................................................................................104 Bonjour ................................................................................................................................................105 Security > User accounts ....................................................................................................................106 Security > HTTPS (Hypertext Transfer Protocol over SSL/TLS) ..............................................108 Security > Access List ....................................................................................................................... 115 PTZ > PTZ settings ............................................................................................................................121 Event > Event settings ........................................................................................................................130 Applications > Motion detection...........................................................................................................145 Applications > DI and DO ..................................................................................................................148

Applications > Audio detection ......................................................................................................................... 149 Applications > VADP (VIVOTEK Application Development Platform) ............................................................... 151 Recording > Recording settings ........................................................................................................................ 154 Storage .............................................................................................................................................................. 159 Storage > SD card management ........................................................................................................................ 159 Storage > NAS management ............................................................................................................................. 160 Storage > Content management ........................................................................................................................ 162 Appendix ................................................................................................................................................................. 165 URL Commands for the Network Camera .......................................................................................................... 165 Technical Specifications ..................................................................................................................................... 468 Technology License Notice ................................................................................................................................. 472 Electromagnetic Compatibility (EMC) ................................................................................................................. 473 Read Before Use The use of surveillance devices may be prohibited by law in your country. The Network Camera is not only a high-performance web-ready camera but can also be part of a flexible surveillance system. It is the user’s responsibility to ensure that the operation of such devices is legal before installing this unit for its intended use. It is important to first verify that all contents received are complete according to the Package Contents listed below. Take note of the warnings in the Quick Installation Guide before the Network Camera is installed; then carefully read and follow the instructions in the Installation chapter to avoid damage due to faulty assembly and installation. This also ensures the product is used properly as intended. The Network Camera is a network device and its use should be straightforward for those who have basic networking knowledge. It is designed for various applications including video sharing, general security/ surveillance, etc. The Configuration chapter suggests ways to best utilize the Network Camera and ensure proper operations. For creative and professional developers, the URL Commands of the Network Camera section serves as a helpful reference to customizing existing homepages or integrating with the current web server. セキュリティ基準（新規則第34条の10) 「本製品は 電気通信事業者（移動通信会社、固定通信会社、インターネットプロバイダ等） の通信回線（公衆無線 LAN を含む ） に直接接続することができません。本製品をインターネットに接続する場合は、必ずルータ等 を経由し接続してください。」

Overview The SD9365/9366-EHL is the latest professional speed dome camera from VIVOTEK, specifically designed to enhance low light surveillance in large coverage areas. Equipped with 250 M IR illuminators and a 20x or 30x optical zoom lens, the SD9365/9366-EHL provides a superb low light image in the most challenging situations. The SD9365/9366-EHL also adopts VIVOTEK's latest IR technology, VAIR (Vari-Angle IR). VIVOTEK's VAIR provides smooth vari- angle adjustment of the IR illuminators, allowing broad coverage FOV and highly uniform IR intensity while avoiding hot-spots that are traditionally associated with IR illumination. The SD9365/9366-EHL is the first PTZ surveillance camera with IR Illumination to utilize H.265 compression technology. When combined with VIVOTEK's Smart Stream II technology, users can obtain bandwidth savings of up to 80% compared to traditional H.264. By combining 1080p full HD resolution with H.265, IR illuminators, VAIR, WDR, and 30x optical zoom, the SD9365/9366-EHL is able to capture fine details at top-notch quality, 24 hours a day, 7 days a week. The camera comes with an IP66- and NEMA 4X-rated housing that protects against rain, dust, and corrosion. The SD9365/9366-EHL features a wide operating temperature range from -40°C to 55°C, ensuring continuous operation under the most extreme weather conditions and hazardous environments. This makes the SD9365/9366-EHL ideally suited to monitor wide open spaces such as ports, highways, cities, and parking lots where high-level precision is required. As with all VIVOTEK true day/night cameras, the SD9365/9366-EHL features a removable IR- cut filter, maintaining clear images 24 hours a day. Audio detection is included by recognizing changes in ambient noise. The SD9365/9366-EHL also includes a SD/SDHC/SDXC card slot and supports up to 60 fps in 1080P full HD. Revision History ■ Rev. 1.0: Initial release ■ Rev. 1.1: Added the description for the Focus window function. ■ Rev. 1.2: Corrected the DI/DO pin related description, and updated the I/O combo cable drawing. ■ Rev. 1.3: Added SD9366-EH-v2. ■ Rev. 1.4: Updated password policy, SD card capacity, video profiles, use of RTSP players, authentication, system time time zone, logs, RTSP streaming, and URL command update. NOTE: If powered by a power adapter, the adapter should be properly grounded.

Package Contents ■ SD9365-EHL, SD9366-EH, SD9366-EHL, or SD9366-EH-v2 ■ Wall Mount Bracket / Screws ■ Screws and anchors / Alignment Sticker / T10, T20 and T25 L-wrench ■ Safety wire bracket and screws ■ Quick Installation Guide ■ Software CD ■ IO Combo Cable (may come with one 1m combo cable or Separately Purchased) ■ RJ45 Ethernet connector Symbols and Statements in this Document i INFORMATION: provides important messages or advices that might help prevent inconvenient or problem situations. NOTE: Notices provide guidance or advices that are related to the functional integrity of the machine. Tips: Tips are useful information that helps enhance or facilitae an installation, function, or process. WARNING: or IMPORTANT:: These statements indicate situations that can be dangerous or hazardous to the machine or you. Electrical Hazard: This statement appears when high voltage electrical hazards might occur to an operator. IMPORTANT: WARNING: These devices(IR LED) emit highly concentrated infrared light, which view angle(range) is smoothly varied depending on operation mode. To avoid risk of eye injury, please do not look directly at the LEDs at a near distance and remember to use the camera live view to check if the IR illumination is active. Below are the requirements for powering the the speed dome: Power source Power Consumption AC 24V & DC 24V Max. 96W (heater and fan on); Max. 45W (heater and fan off) High power PoE Max. 70W (heater and fan on); Max. 39W (heater and fan off), using VIVOTEK's AP-GIC-010A-095, AW-IHH-0100, AW-IHH-0200.

NOTE: Camera Hardware Preventative Maintenance: 1. Visual inspection of all major components including accessories, cabling and connections where accessible for signs of deterioration or damage. 2. Check and clean cameras, lenses and housings inside and out as needed. • Please do not scratch, damage, or leave fingerprints on the dome/front cover and/or lens because this may decrease image quality. • For general cleaning of dirty areas, it is suggested to use compressed air to remove dust and/or other debris in order not to damage the on-board components. • In order to clean oil stains, it is recommended to use a spray-type decomposing cleaner (absolutely avoid reciprocating wipes on the surface). After the oil has decomposed, spray it with water, dry with air, and/or absorb water with a cotton cloth or a soft cloth (dab, please avoid wiping). • Do not use harsh detergents, gasoline, benzene or acetone, etc. to clean as they may deform or cause damage to the product. Also, excessive cleaning could damage the surface. 3. Check images for correct field of view (pan, tilt and zoom focus) and adjust as necessary. 4. Check and replace the Micro SD memory card as needed. • Stop edge recording before removing the Micro SD memory card. • Make sure that the Micro SD memory card is right side up and do not insert it with force, otherwise it may be damaged. • When it is raining or the humidity is high, insertion or ejection of the Micro SD memory card is not recommended. 5. Disassembly of the dome/front cover carries the risk of internal dew condensation, so please remember to replace the desiccant bags on the inside of the cameras before reassembly. 6. Check that the camera view has not been blocked by obstacles and that you can see the property perimeter clearly. 7. Make sure the interiors of cameras and accessories, like mounting kits and/or enclosures, are clean and dry. 8. Make sure cameras are securely attached to the wall/ceiling/mounting kits. IMPORTANT: 1. Please contact VIVOTEK's certified dealers for power adapters. 2. Installation and maintenance service should only be performed by qualified technicians. 3. If powered by a power adapter, the adapter should be properly grounded. 4. The power cord must be connected to a socket or outlet with a ground connection.

IMPORTANT: 1. The product must be installed and protected in a location that is not easily accessible, and is away from impacts or heavy vibration. For example, at the location where the surveillance cameras are looking down or installed at high positions such as on a wall, or at least 3 meters above the ground. 2. The camera should be installed at least 10 centimeters away from the eave of a building. 3. If powered by a power adapter, the adapter should be properly grounded. 4. Maintenance and repair work must always be carried out by qualified technical personnel. 5. Disconnect power from the unit when performing a maintenance task. 6. Please contact VIVOTEK's certified dealers for power adapters. IMPORTANT: 1. The camera is only to be connected to PoE networks without routing to outside plants. 2. For PoE connection, use only UL listed I.T.E. with PoE output. 1. La caméra ne doit être raccordée qu’à des réseaux PoE, sans routage vers des installations extérieures. 2. Pour les raccordements PoE, utilisez uniquement un équipement de TI homologué UL, avec une sortie PoE. Use the camera only with a DC power supply that is UL listed, and limited power source (LPS) certified. The power supply should bear the UL listed and LPS marks. The power supply should also meet any safety and compliance requirements for the country of use. n’utilisez la caméra qu’avec un bloc d’alimentation CC homologué UL, ainsi qu’avec une alimentation limitée (LPS) certifiée. Le bloc d’alimentation doit porter les indications d'homologation UL et LPS. Il doit également répondre aux exigences en matière de sécurité et de conformité relatives au pays d’utilisation.

IMPORTANT: For some customers who already have their own web site or web control application, the Network Camera/Video Server can be easily integrated through URL syntax. This section specifies the external HTTP-based application programming interface. The HTTP-based camera interface provides the functionality to request a single image, control camera functions (PTZ, output relay etc.), and get and set internal parameter values. The image and CGI-requests are handled by the built-in Web server. • To send URL commands in the address bar of your web browser, please remember to disable the Cross-Site Request Forgery (CSRF) protection in Configuration > Security > Miscellaneous. • For up-to-date documentation of URL commands, please go to VIVOTEK’s website, register an account with a business mail address and submit for authorization for SDK in Support > Downloads > SDK. • For any further technical support, please contact our technical support department.

Physical Description Outer View Wiper IR LEDs Lens T10 64GB 10 I 1 MicroSD card slot Reset button Status LEDs

Inner View LAN connector Safety wire hook I/O combo connector Alignment marks DI/DO Diagram DI- DO+ DI+ DO- Switch External Device External DC power Dry contact with external DC power source to supply a relay. Dry contact is the safest connection to protect devices. NC NO Relay Photo Coupler DC DC 0V DC 0V External AC power with Protected Earth AC PE PE

DI- DO+ DI+ DO- Switch External Device External DC power Wet contact with external DC power source to supply a relay. NC NO Relay DC External AC power with Protected Earth AC PE PE DC 0V 1. The DO+ pin provides 5V output voltage, and the max. load is 50mA. 2. The max. voltage for DO- pins is 30VDC (External power). In order to control AC devices, the above diagram can be taken in consideration. The diagram uses a relay to control the ON/OFF condition of the AC device. 3. An external relay can be triggered by using DO+ or by an external power source, depending on the type of relay you use. 4. In case of using an individual relay (instead of using a relay module), for protection against voltage or current spikes, a transient voltage suppression diode must be connected in parallel with the inductive load. DI- DO+ DI+ DO- Switch External Device Dry contact and using camera’s DO+ to supply a relay. NC NO Relay AC External AC power with Protected Earth PE PE

Status LED Item LED status Description 1 Steady red Power on and system booting Red LED OFF Power off 2 Steady red & Green blinking every 1 sec. Network normal (heartbeat) Steady red & Green LED OFF Network failed 3 Red blinking every 0.15 sec. & Green blinking every 1 sec. Upgrading firmware 4 Red blinking every 0.15 sec. & Green blinking every 0.15 sec. Restoring default Hardware Reset The reset button is used to reset the system or to restore the factory default settings. Sometimes resetting the system can return the camera to normal operation. If the system problems remain after reset, restore the factory settings and install again. Reset: Press and release the reset button with a paper clip or thin object. Wait for the Network Camera to reboot. Restore: Press and hold the reset button for at least ten seconds to restore system defaults. Note that all settings will be restored to factory defaults. SD/SDHC/SDXC Card Capacity This network camera is compliant with SD/SDHC/SDXC 16GB / 8GB / 32GB / 64GB / , and up to 512 / 1024GB and other preceding standard SD cards. 1. If you forget the root (administrator) password for the camera, you can restore the camera defaults by pressing the reset button for longer than 5 seconds. 2. If DHCP is enabled in your network, and the camera cannot be accessed, run the IW2 utility to search the network. If the camera has been configured with a fixed IP that does not comply with your local network, you may see its default IP 169.254.x.x. If you still cannot find the camera, you can restore the camera to its factory defaults. The factory default is DHCP client. 3. If you change your network parameters, e.g., added a camera via a connection to a LAN card, re-start the IW2 utility. Tips: NOTE: 1. This equipment is only to be connected to PoE networks without routing to outside plants. 2. For PoE input, use only UL listed I.T.E. with PoE output.

Hardware Installation Ø 9.5mm or 3/8” 1. Jot down the camera's MAC address for later reference. 2. The camera weighs 6kg. Select a rigid mounting location to prevent vibration to the camera. Attach the alignment sticker to the wall. 3. Drill 4 pilot holes (9.5mm in diameter and 4cm deep) into the wall, and then hammer in threaded anchors. Note that you should hammer the anchors with hex nuts on them so that the threaded poles will not be deformed! If preferred, drill another hole for routing cables. 4. Remove the hex nuts, washers, and leave one washer on each of the threaded poles. 0002D10766AD SDXXXX 1. IO wires are user-supplied. 2. Avoid touching the circuit boards to prevent damage by electro static discharge. 3. Use CAT5e, CAT6 cables only. NOTE:

5. Connect power or I/O wires, and use foam tapes or seal foam to ensure the back-end connection is waterproof. 6. Route your I/O combo and Ethernet cables along the routing guide poles to form drip loops. LAN I/O combo

7. Secure the bracket to wall. 8. Remove the cable gland from the LAN port. If I/O wires or 24V power are preferred, use the T20 L-wrench to remove the top cover on the I/O connectors. The cable length hanging on the outside of the bracket should be 15cm. T20 15cm

9. Install the safety wire bracket, and hook up the safety wire between the bracket and the cam- era. Also connect the ground wire to the safety wire bracket. 4.3 ~ 6.4mm 10. Install the components of the waterproof cable gland to the Ethernet and I/O combo cables. Make sure the outer jacket of the combo cable is flush with the cabling hole.

11. Connect the I/O wire headers to camera and then secure the top cover. 12. Connect the Ethernet cable (along with its cable gland) to the camera. NOTE: To disconnect a LAN cable, loosen the cable gland and pull the cable against the socket wall towards the side of the locking tab. 1 2 T20

13. Connect the included ground wire. An example is shown below using VIVOTEK’s AT-CAB cabinet. Camera ground wire Connect the ground wire to the copper screw hole on the cabinet door. IMPORTANT: Make sure all waterproof cable glands have been properly installed. Water leakage will cause irrepairable damage to the camera.

Connect all ground wires (including those from the surge protectors) to one position on the cabinet door, to the terminal block, and then to the external ground. External ground AWG 8 Ground

14. Install the camera to bracket by aligning the mark on bracket with the #1 marking on the cam- era. 15. Turn the camera clockwise. The camera should be locked in place. 1 2

16. Secure the connection using the T25 L-wrench from the top. AM-118 AM-116/117 3/4” AM-529 The camera can also be mounted through a pendant mount combination as shown below. The rest of the installation prcedure is the same as described above. Pendant Mount T25

I/O Combo Cable Specifications 5.5x2.1 DC straight round barrel all dimensions in mm The 24V DC socket dimensions are shown on the left. The DC socket should comply with a DC jack of the following parameters: Connector: Straight Round Barrel Pin Size /DC Plug dimensions: 2.1 x 5.5 x 10 mm (AxBxC) A Inner diameter - 2.1mm B Outer diameter - 5.5mm C Length - 10 mm

Mechanical Dimensions Shown below are the dimensions of the wall mount bracket and its mounting holes: You can find the installation instructions on VIVOTEK’s website for other options such as para- pet mount: http://www.vivotek.com/web/product/accessories.aspx

Network Deployment Setting up the Network Camera over the Internet There are several ways to set up the Network Camera over the Internet. The first way is to set up the Network Camera behind a router. The second way is to utilize a static IP. The third way is to use PPPoE. Internet connection via a router Before setting up the Network Camera over the Internet, make sure you have a router and follow the steps below. 1. Connect your Network Camera behind a router, the Internet environment is illustrated below. Regarding how to obtain your IP address, please refer to Software Installation on page 27 for details. 2. In this case, if the Local Area Network (LAN) IP address of your Network Camera is 192.168.0.3, please forward the following ports for the Network Camera on the router. ■ Secondary HTTP port: 8080 ■ RTSP port: 554 ■ RTP port for audio: 5558 ■ RTCP port for audio: 5559 ■ RTP port for video: 5556 ■ RTCP port for video: 5557 If you have changed the port numbers on the Network page, please open the ports accordingly on your router. For information on how to forward ports on the router, please refer to your router’s user’s manual. 3. Find out the public IP address of your router provided by your ISP (Internet Service Provider). Use the public IP and the secondary HTTP port to access the Network Camera from the IP address : 192.168.0.3 Subnet mask : 255.255.255.0 Default router : 192.168.0.1 IP address : 192.168.0.2 Subnet mask : 255.255.255.0 Default router : 192.168.0.1 LAN (Local Area Network) Router IP address : 192.168.0.1 WAN (Wide Area Network ) Router IP address : from ISP Cable or DSL Modem POWER COLLISION LINK RECEIVE PARTITION 1 2 3 4 5 Internet

Internet. Please refer to Network Type on page 86 for details. For example, your router and IP settings may look like this: Device IP Address: internal port IP Address: External Port (Mapped port on the router) Public IP of router 122.146.57.120 LAN IP of router 192.168.2.1 Camera 1 192.168.2.10:80 122.146.57.120:8000 Camera 2 192.168.2.11:80 122.146.57.120:8001 ... ... ... Configure the router, virtual server or firewall, so that the router can forward any data coming into a preconfigured port number to a network camera on the private network, and allow data from the camera to be transmitted to the outside of the network over the same path. From Forward to 122.146.57.120:8000 192.168.2.10:80 122.146.57.120:8001 192.168.2.11:80 ... ... When properly configured, you can access a camera behind the router using the HTTP request as follows: http://122.146.57.120:8000 If you change the port numbers on the Network configuration page, please open the ports accordingly on your router. For example, you can open a management session with your router to configure access through the router to the camera within your local network. Please consult your network administrator for router configuration if you have troubles with the configuration. For more information with network configuration options (such as that of streaming ports), please refer to Configuration > Network Settings. VIVOTEK also provides the automatic port forwarding feature as an NAT traversal function with the precondition that your router must support the UPnP port forwarding feature.

General Connection LC AC-to-DC power 100~240 VAC IN 1. Connect the Network Camera's Ethernet cable (CAT5e) to a PoE Plus switch. A 60W PoE output port alone can not drive the onboard heater, and hence if using the PoE switch alone, the application does not apply in low-temperature condition. When working under a temperature lower than -10ºC, a DC 24V 2.3A power adapter is required. 48 ~ 56V DC Chassis Ground + - + - AC-to-DC power 100~240 VAC IN When using a non-PoE switch Use a High Power PoE power injector (separately purchased) capable of 60W output or higher to connect between the Network Camera and a non-PoE switch. Sufficient power is required for low temperature conditions when the onboard heater is activated. Non-PoE Switch High Power PoE Power Injector 2. Connect the power wires to a DC 24V power adaptor (user-supplied). The DC 24V adapter can drive the camera and the onboard heater. You can connect both power sources for redundancy in power supply. Power over Ethernet (High Power PoE) DC 24V 2.3A Adapter (Separately purchasedied) UPoE Switch (60W output) and / or Internet connection with static IP Choose this connection type if you are required to use a static IP for the Network Camera. Please refer to LAN on page 86 for details. Internet connection via PPPoE (Point-to-Point over Ethernet) Choose this connection type if you are connected to the Internet via a DSL Line. Please refer to PPPoE on page 87 for details.

Software Installation 20. Install the Shepherd utility, which helps you locate and configure your Network Camera in the local network. If your camera comes without the CD, go to VIVOTEK’s website, and locate the utility in the Downloads > Software page. 20-1. Run the Shepherd utility. 20-2. The program will conduct an analysis of your network environment.

0002D1730202 IB8360-W 192.168.4.151 00-02-D1-73-02-02 FE9382-HV Network Camera Model No: FE9380-HV Made in Taiwan This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1)This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Pat. 6,930,709 MAC:0002D1730202 Ro HS 20-3. The program will search for all VIVOTEK network devices on the same LAN. 20-4. After a brief search, the installer window will prompt. Click on the MAC and model name that matches the one printed on the product label. You can then double-click on the address to open a management session to the Network Camera.

Forceful Password Configuration 21. The first time you log in to the camera, the firmware will prompt for a password configuration for security concerns. 21-1. Since your camera is used for the first time, there is no password. Enter “root” as the user name, and nothting for the password. 21-2. Enter the combination of alphabetic and numeric characters to fulfill the password strength. requirement. The default name for the camera administrator is “root”, and can not be changed. At least 8 characters, and 8 to 64 characters are allowed.

Some, but not all special ASCII characters are supported: !, $, %, -, ., @, ^, _, and ~. You can use them in the password combination. 21-3. Another prompt will request for the password you just configured. Enter the password and then you can start configure your camera and see the live view.

Cybersecurity Once you open the web console, enter Configuration > Applications > Package management, and click on Trend Micro IoT Security. Turn on the protection to fend off cyber attacks. In here, you can let the camera automatically update the virus codes or manually update the virus codes.

Ready to Use 1. A browser session with the Network Camera should prompt as shown below. 2. You should be able to see live video from your camera. You may also install the 32-channel recording software from the software CD in a deployment consisting of multiple cameras. For its installation details, please refer to its related documents. • Currently the Network Camera utilizes a 32-bit ActiveX plugin. You CAN NOT open a management/view session with the camera using a 64-bit IE browser. • If you encounter this problem, try execute the Iexplore.exe program from C:\Windows\ SysWOW64. A 32-bit version of IE browser will be installed. • On Windows 7, the 32-bit explorer browser can be accessed from here: C:\Program Files (x86)\Internet Explorer\iexplore.exe • If you experience compatibility issues between the plug-in control, you may try to uninstall the Camera Stream Controller located in: C:/Program Files (x86)/Camera Stream Controller. IMPORTANT:

Accessing the Network Camera This chapter explains how to access the Network Camera through web browsers, RTSP players, 3GPP-compatible mobile devices, and VIVOTEK recording software. Using Web Browsers Use the Shepherd utility to access to the Network Cameras on the LAN. If your network environment is not a LAN, follow these steps to access the Netwotk Camera: 1. Launch your web browser (e.g., Microsoft ® Internet Explorer or Mozilla Firefox). 2. Enter the IP address of the Network Camera in the address field. (A temporary IP will be generated for the camera. Find it in your Network Neighborhood). Press Enter. 3. Live video will display in your web browser. 4. If it is the first time installing the VIVOTEK network camera, an information bar will pop up as shown below. Follow the instructions to install the required plug-in on your computer. 30x VLC player supports H.265/H.264/MPEG-4/MJPEG, and all audio codecs supported by VIVOTEK’s cam- eras. NOTE:

1. The onscreen Java control can malfunction under the following situations: A PC connects to different cameras that are using the same IP address (or the same camera running different firmware versions). Removing your browser cookies will solve this problem. 2. If you encounter problems with displaying the configuration menus or UI items, try disable the Compatibility View on IE8 or IE9. You may also press the F12 key to open the developer tools utility, and then change the Browser Mode to the genuine IE8 or IE9 mode. Tips: • In the event of plug-in compatibility issues, you may try to uninstall the plug-in that was previ- ously installed.

► By default, the Network Camera is not password-protected. To prevent unauthorized access, it is highly recommended to set a password for the Network Camera. For more information about how to enable password protection, please refer to Security on page 106. ► If you see a dialog box indicating that your security settings prohibit running ActiveX ® Controls, please enable the ActiveX ® Controls for your browser. 1. Choose Tools > Internet Options > Security > Custom Level. 2. Look for Download signed ActiveX ® controls; select Enable or Prompt. Click OK. 3. Refresh your web browser, then install the ActiveX ® control. Follow the instructions to complete installation.

Using RTSP Players To view the streaming media using RTSP players, you can use one of the following players that support RTSP streaming. VLC media player VLC media player mpegable Player pvPlayer As most ISPs and players only allow RTSP streaming through port number 554, please set the RTSP port to 554. For more information, please refer to RTSP Streaming on page 95. For example: 4. The live video will be displayed in your player. For more information on how to configure the RTSP access name, please refer to RTSP Streaming on page 95 for details. rtsp://192.168.5.151:554/live1s1.sdp 1. Launch the RTSP player. 2. Choose File > Open URL. A URL dialog box will pop up. 3. The address format is rtsp://:/

Using 3GPP-compatible Mobile Devices To view the streaming media through 3GPP-compatible mobile devices, make sure the Network Camera can be accessed over the Internet. For more information on how to set up the Network Camera over the Internet, please refer to Setup the Network Camera over the Internet on page 24. To utilize this feature, please check the following settings on your Network Camera: 1. Because most players on 3GPP mobile phones do not support RTSP authentication, make sure the authentication mode of RTSP streaming is set to disable. For more information, please refer to RTSP Streaming on page 94. 2. As the the bandwidth on 3G networks is limited, you will not be able to use a large video size. Please set the video and audio streaming parameters as listed below. For more information, please refer to Stream settings on page 77. Video Mode MPEG-4 Frame size 176 x 144 Maximum frame rate 5 fps Intra frame period 1S Video quality (Constant bit rate) 40kbps Audio type (GSM-AMR) 12.2kbps 3. As most ISPs and players only allow RTSP streaming through port number 554, please set the RTSP port to 554. For more information, please refer to RTSP Streaming on page 95. 4. Launch the player on the 3GPP-compatible mobile devices (e.g., Real Player). 5. Type the following URL commands in the URL field. The address format is rtsp://:/. For example: You can configure Stream #2 into the suggested stream settings as listed above for live viewing on a mobile device.

Using VIVOTEK Recording Software Visit our website for download the VAST recording software that provides simultaneous monitoring and video recording for multiple Network Cameras. Please install the recording software; then launch the program to add the Network Camera to the Channel list. For detailed information about how to use the recording software, please refer to the user’s manual of the software or download it from http://www.vivotek.com. Tips: 1. If you encounter problems with displaying live view or the onscreen plug-in control, you may try to remove the plug-ins that might have been installed on your computer. Remove the following folder: C:\Program Files (x86)\Camera Stream Controller\. 2. If you forget the root (administrator) password for the camera, you can restore the camera defaults by pressing the reset button for longer than 5 seconds. 3. If DHCP is enabled in your network, and the camera cannot be accessed, run the Shepherd utility to search the network. If the camera has been configured with fixed IP that does not comply with your local network, you may see its default IP 169.254.x.x. If you still cannot find the camera, you can restore the camera to its factory defaults. 4. If you change your network parameters, e.g., added a connection to a LAN card, re-start the Shepherd utility.

Main Page This chapter explains the layout of the main page. It is composed of the following sections: VIVOTEK INC. Logo, Host Name, Camera Control Area, Configuration Area, and Live Video Window. Live View Window Host Name VIVOTEK INC. Logo Camera Control Area Configuration Area Resize Buttons Hide Button Mouse and Screen Control In addition to the use of a joystick, mouse control is also supported by the web session. You can click on any spot on the screen to move camera's field of view to that direction. To pan 360 degrees, you can click and hold down the left mouse button when clicking a PTZ button. The same applies to arrow keys, Zoom, and Focus buttons on the PTZ panel. Note that if your screen control malfunctions, it is possible that the CPU of your current view station can not cope with the HD video feeds or that an incompatibility issue occurred with the ActiveX control plug- ins. Zoom In Zoom Out Click and hold down the button to continue turning Click to bring to center of view

Left Down Zoom Out Focus Near Start to Auto Patrol Start to Auto Pan Stop Auto Panning/patrolling/tracking Return to Home Position Right Up Zoom In Focus Far Auto Focus Auto Tracking VIVOTEK INC. Logo Click this logo to visit the VIVOTEK website. Host Name The host name can be customized to fit your needs. For more information, please refer to System on page 51. Camera Control Area Profile mode: 3 pre-configured streaming profiles are provided through here: Max. view, Recording view, Live view. Each mode features a different stream source (channel), resolution, multicast, and metadata configuration. The profiles can be configured in Configuration > Media > Media profiles. Manual triggers: Manual triggers can be turned on/off by users from the main page. The manual triggers can be associated with the Event settings, and, as the result, can be used to perform recording actions, sending notifications, and so on. See Event settings on page 130. Digital Output: Click to turn the digital output device on or off. Heater control: This allows you to manually turn on or turn off the onboard heater in case you need to pre-heat the camera and let it become ready in a cold weather some time later. Washer control: This wipes the exterior of the lens and IR lights twice. The function automatically turns off. PTZ Control Panel: Pan: Click this button to start the auto pan (360° continuous rotation). Stop: Click this button to stop the Auto Pan, Auto Patrol, and Auto Tracking functions. Patrol: Once the Administrator has determined the list of preset positions (including the zoom-in action on a particular position), click this button to command the camera to patrol among those positions on the Patrol List. The Network Camera will patrol continuously. For more information, please refer to PTZ control on page 121. Track: Allows the camera to move along following the moving objects in the current field of view. If you observe an object of your interest, click this button to track the object. Note that this function does not apply in an extremely crowded area, such as a market or sidewalk full of pedestrian activities. Constant shift of tracked objects will decrease the usability of this feature. Once started, you can use the Stop button to stop the current action. A click on the screen can also stop the tracking action. Another key concept is that the camera only detect movements within the current field of view.

Pan /Tilt /Zoom /Focus speed: Adjust the speed of Pan/ Tilt/ Zoom/ Focus: Note that mouse screen control is also supported. You can refer to page 121 for related information. Configuration Area Client Settings: Click this button to access the client setting page. For more information, please refer to Client Settings on page 45. Configuration: Click this button to access the configuration page of the Network Camera. It is suggested that a password be applied to the Network Camera so that only the administrator can configure the Network Camera. For more information, please refer to Configuration on page 50. Language: Click this button to choose a language for the user interface. Language options are available in: English, Deutsch, Español, Français, Italiano, 日本語, Português, 簡体中文, 繁體中文, and Ρусский. You can also change the language on the Configuration page; please refer to page 50. Hide Button You can click the hide button to hide the control panel or display the control panel. Pan speed Tilt speed Zoom speed Focus speed -5 -5 -5 -5 Slower Faster -4 -4 -4 -4 -3 -3 -3 -3 -2 -2 -2 -2 -1 -1 -1 -1 0 0 0 0 1 1 1 1 2 2 2 2 3 3 3 3 4 4 4 4 5 5 5 5 Please refer to PTZ > Auto tracking on page 128 and further for tracking configuration details.

Resize Buttons : Click the Auto button, the video cell will resize automatically to fit the monitor. Click 100% is to display the original homepage size. Click 50% is to resize the homepage to 50% of its original size. Click 25% is to resize the homepage to 25% of its original size. Go to If you have PTZ preset positions, these positions will be available in the Go to menu. Please refer to page 121 for more information. Live Video Window ■ The following window is displayed when the video mode is set to H.265 / H.264: Video Title: The video title can be configured. For more information, please refer to Video settings on page 77. H.265/H.264 Protocol and Media Options: The transmission protocol and media options for H.265 / H.264 video streaming. For further configuration, please refer to Client Settings on page 45. Time: Display the current time. For further configuration, please refer to Media > Image > General settings on page 66. Title and Time: The video title and time can be stamped on the streaming video. For further configuration, please refer to Media > Image > General settings on page 66. The zoom ratio is also displayed with the title bar. Video and Audio Control Buttons: Depending on the Network Camera model and Network Camera configuration, some buttons may not be available. 2.0x Title 2016/03/05 10:39:08 Video 17:08:56 2016/03/10 Title and Time 2016/03/10 17:08:56 Time Video and Audio Control Buttons Video (TPC-AV) H.265/H.264 Protocol and Media Options Video Title

Snapshot: Click this button to capture and save still images. The captured images will be displayed in a pop-up window. Right-click the image and choose Save Picture As to save it in JPEG (*.jpg) or BMP (*.bmp) format. Digital Zoom: Click and deselect the “Disable digital zoom” to enable the zoom operation. The navigation screen indicates the part of the image being magnified. To control the zoom level, drag the slider bar. To move to a different area you want to magnify, drag the navigation screen. Pause: Pause the transmission of the streaming media. The button becomes the Resume button after clicking the Pause button. Stop: Stop the transmission of the streaming media. Click the Resume button to continue transmission. Start MP4 Recording: Click this button to record video clips in MP4 file format to your computer. Press the Stop MP4 Recording button to end recording. When you exit the web browser, video recording stops accordingly. To specify the storage destination and file name, please refer to MP4 Saving Options on page 46 for details. Volume: When the Mute function is not activated, move the slider bar to adjust the volume on the local computer. Mute: Turn off the volume on the local computer. The button becomes the Audio On button after clicking the Mute button. Talk: Click this button to talk to people around the Network Camera. Audio will project from the external speaker connected to the Network Camera. Click this button again to end talking transmission. Mic Volume: When the Mute function is not activated, move the slider bar to adjust the microphone volume on the local computer. Mute: Turn off the Mic volume on the local computer. The button becomes the Mic On button after clicking the Mute button. Full Screen: Click this button to switch to full screen mode. Press the “Esc” key to switch back to normal mode.

■ The following window is displayed when the video mode is set to MJPEG: Video Title: The video title can be configured. For more information, please refer to Media > Image on page 66. Time: Display the current time. For more information, please refer to Media > Image on page 66. Title and Time: Video title and time can be stamped on the streaming video. For more information, please refer to Media > Image on page 66. Video Control Buttons: Depending on the Network Camera model and Network Camera configuration, some buttons may not be available. Snapshot: Click this button to capture and save still images. The captured images will be displayed in a pop-up window. Right-click the image and choose Save Picture As to save it in JPEG (*.jpg) or BMP (*.bmp) format. Digital Zoom: Click and uncheck “Disable digital zoom” to enable the zoom operation. The navigation screen indicates the part of the image being magnified. To control the zoom level, drag the slider bar. To move to a different area you want to magnify, drag the navigation screen. Start MP4 Recording: Click this button to record video clips in MP4 file format to your computer. Press the Stop MP4 Recording button to end recording. When you exit the web browser, video recording stops accordingly. To specify the storage destination and file name, please refer to MP4 Saving Options on page 46 for details. Full Screen: Click this button to switch to full screen mode. Press the “Esc” key to switch back to normal mode. Video 17:08:56 2016/03/10 Title and Time 2016/03/10 17:08:56 Time Video (HTTP-V) Video Title Video Control Buttons

Client Settings This chapter explains how to select the stream transmission mode and saving options on the local computer. When completed with the settings on this page, click Save on the page bottom to enable the settings. H.265/H.264 Media Options Select to stream video or audio data or both. This is enabled only when the video mode is set to H.264 or H.265. H.265/H.264 Protocol Options Depending on your network environment, there are four transmission modes of H.265 or H.264 streaming: UDP unicast: This protocol allows for more real-time audio and video streams. However, network packets may be lost due to network burst traffic and images may be broken. Activate UDP connection when occasions require time-sensitive responses and the video quality is less important. Note that each unicast client connecting to the server takes up additional bandwidth and the Network Camera allows up to ten simultaneous accesses. UDP multicast: This protocol allows multicast-enabled routers to forward network packets to all clients requesting streaming media. This helps reduce the network transmission load of the Network Camera while serving multiple clients at the same time. Note that to utilize this feature, the Network Camera must be configured to enable multicast streaming at the same time. For more information, please refer to RTSP Streaming on page 95. TCP: This protocol guarantees the complete delivery of streaming data and thus provides better video quality. The downside of this protocol is that its real-time effect is not as good as that of the UDP protocol. HTTP: This protocol allows the same quality as TCP protocol without needing to open specific ports for streaming under some network environments. Users inside a firewall can utilize this protocol to allow streaming data through.

Two way audio Half duplex: Audio is transmitted from one direction at a time, e.g., from a PC holding a web console with the camera. Full duplex: Audio is transmitted in both directions simultaneously. MP4 Saving Options Users can record live video as they are watching it by clicking the button - Start MP4 Recording - on the main page. Here, you can specify the storage destination and file name. Folder: Specify a storage destination for the recorded video files. File name prefix: Enter the text that will be appended to the front of the video file name. Add date and time suffix to the file name: Select this option to append the date and time to the end of the file name of the recorded videos. Local Streaming Buffer Time In a busy network, fluctuations in available bandwidth can occur. Video streaming may lag and may not proceed very smoothly. If you enable this option, video streams from the camera will be temporarily stored on the computer’s cache memory for a configurable period of time (seconds or milliseconds) before being played on a web session. This will help you see the streaming more smoothly. If you enter 3,000 Millisecond, the streaming will delay for 3 seconds. CLIP_20160328-180853 Date and time suffix The format is: YYYYMMDD_HHMMSS File name prefix

Joystick Settings Enable Joystick Connect to the USB plug of the joystick to a USB port on your management computer. Once a USB joystick is connected, the related joystick configuration will be available on the Client settings window. The joystick should work properly without installing any other driver or software. Then you can begin to configure the joystick settings of connected devices. Please follow the instructions below to enable joystick settings. 1. Click on the Configure buttons button. If your joystick is working properly, it will be displayed on the drop-down list.

Buttons Configuration In the Joystick Settings window, you can use the combinations of pull-down menus, Actions and Button number, to assign joystick buttons with different functions. The number of buttons may differ from the joystick you attached. Please follow the steps below to configure your joystick buttons: 1. Select the number of the button you want to configure from its pull-down list. For example: Assign Preset 1 (move to preset 1 position) to Button 1. 2. Select an action from the Actions menu. Click Assign to associate the button with an action. 3. Your configuration will be automatically saved. 4. To disable an assignment, select the number of a button, and then click the Delete button. The associated action will then be cleared. 5. Repeat the above process to assign actions to other buttons. When done, simply close the configuration window.

• If you want to assign Preset actions to your joystick, the PTZ preset locations should be configured in advance. • If your joystick is not working properly, it may need to be calibrated. Click the Calibrate button to open the Game Controllers window located in Microsoft Windows control panel and follow the instructions for trouble shooting. NOTE: • The joystick will appear in the Game Controllers list in the Windows Control panel. If you want to check out for your devices, go to the following page: Start -> Control Panel -> Game Controllers. • Follow the onscreen instructions to calibrate your joystick.

Configuration Click Configuration on the main page to enter the camera setting pages. Note that only Administrators can access the configuration page. Please refer to page 106 Security > User Account for how to configure access rights for different users. Configuration List Firmware Version Navigation Area Each function on the configuration list will be explained in the following sections. Navigation Area provides an instant switch among Home page (the monitoring page for live viewing), Configuration page, and multi-language selection.

System > General settings This section explains how to configure the basic settings for the Network Camera, such as the host name and system time. It is composed of the following two columns: System and System Time. System Host name: Enter a desired name for the Network Camera. The text will be displayed at the top of the main page.

System time Keep current date and time: Select this option to preserve the current date and time of the Network Camera. The Network Camera’s internal real-time clock maintains the date and time even when the power of the system is turned off. Synchronize with computer time: Select this option to synchronize the date and time of the Network Camera with the local computer. The read-only date and time of the PC is displayed as updated. Manual: The administrator can enter the date and time manually. Note that the date and time format are [yyyy/mm/dd] and [hh:mm:ss]. Automatic: The Network Time Protocol is a protocol which synchronizes computer clocks by periodically querying an NTP Server. NTP server: Assign the IP address or domain name of the time-server. Leaving the text box blank connects the Network Camera to the default time servers. The precondition is that the camera must have the access to the Internet. Update interval: Select to update the time using the NTP server on an hourly, daily, weekly, or monthly basis. Time zone : Select the appropriate time zone from the list. You can scroll down on the Time zone menu to find the Customize option and use the POSIX TZ variables. For example, http://www.gnu.org/software/ libc/manual/html_node/TZ-Variable.html. Here are some examples for TZ values, including the appropriate Daylight Saving Time and its dates of applicability. In North American Eastern Standard Time (EST) and Eastern Daylight Time (EDT), the normal offset from UTC is 5 hours; since this is west of the prime meridian, the sign is positive. Summer time begins on March’s second Sunday at 2:00am, and ends on November’s first Sunday at 2:00am. EST+5EDT,M3.2.0/2,M11.1.0/2 Israel Standard Time (IST) and Israel Daylight Time (IDT) are 2 hours ahead of the prime meridian in winter, springing forward an hour on March’s fourth Thursday (i.e., on the first Friday on or after March 23), and falling back on October’s last Sunday. IST-2IDT,M3.4.4,M10.5.0

Western Argentina Summer Time (WARST) is 3 hours behind the prime meridian all year. There is a dummy fall-back transition on December 31 at 25:00 daylight saving time (i.e., 24:00 standard time, equivalent to January 1 at 00:00 standard time), and a simultaneous spring- forward transition on January 1 at 00:00 standard time, so daylight saving time is in effect all year and the initial WART is a placeholder. The format is TZ = local_timezone,date/time,date/time. Here, date is in the Mm.n.d format, where: Mm (1-12) for 12 months n (1-5) 1 for the first week and 5 for the last week in the month d (0-6) 0 for Sunday and 6 for Saturday CST6CDT is the name of the time zone CST is the abbreviation used when DST is off 6 hours is the time difference from GMT CDT is the abbreviation used when DST is on ,M3 is the third month .2 is the second occurrence of the day in the month .0 is Sunday /2 is the time ,M11 is the eleventh month .1 is the first occurrence of the day in the month .0 is Sunday /2 is the time The minimum specifier is down to the hour.

System > Homepage layout This section explains how to set up your own customized homepage layout. General settings This column shows the settings of your hompage layout. You can manually select the background and font colors in Theme Options (the second tab on this page). The settings will be displayed automatically in this Preview field. The following shows the homepage using the default settings: ■ Hide Powered by VIVOTEK: If you check this item, such wording will be removed from the homepage. Logo graph Here you can change the logo at the top of your homepage. Follow the steps below to upload a new logo: 1. Click Custom and the Browse field will appear. 2. Select a logo from your files. 3. Click Upload to replace the existing logo with a new one. 4. Enter a website link if necessary. 5. Click Save to enable the settings. Customized button Deselect the checkbox if you do not need the Manual trigger buttons on the main page.

System > Homepage layout This section explains how to set up your own customized homepage layout. General settings This column shows the settings of your hompage layout. You can manually select the background and font colors in Theme Options (the second tab on this page). The settings will be displayed automatically in this Preview field. The following shows the homepage using the default settings: ■ Hide Powered by VIVOTEK: If you check this item, it will be removed from the homepage. Logo graph Here you can change the logo at the top of your homepage. Follow the steps below to upload a new logo: 1. Click Custom and the Browse field will appear. 2. Select a logo from your files. 3. Click Upload to replace the existing logo with a new one. 4. Enter a website link if necessary. 5. Click Save to enable the settings. Customized button If you want to hide the manual trigger buttons on the homepage, please uncheck this item. This item is selected by default.

Theme Options Here you can change the color of your homepage layout. There are three types of preset patterns for you to choose from. The new layout will simultaneously appear in the Preview filed. Click Save to enable the settings. Font Color Font Color of the Video Title Background Color of the Video Area Frame Color Background Color of the Control Area Font Color of the Configuration Area Background Color of the Configuration Area Preset patterns

■ Follow the steps below to configure a customized homepage: 1. Click Custom on the left column. 2. A double-click on the color selection area (the right hand side column) will bring up a color palette window. 3. The palette window will pop up as shown below. 4. Drag the slider bar and click on the left square to select a desired color. 5. The selected color will be displayed in the corresponding fields and in the Preview column. 6. Click Save to enable the settings. Below are the options for system integrators or VARs. You can use the checkboxes to replace VIVOTEK’s company logo, the embedded website address or the slogan “Powered by VIVOTEK.“ When done, use the Save button to complete the configuration. 1 2 3 4 Color Selector Custom Pattern

System > Logs This section explains how to configure the Network Camera to send the system log to the remote server as backup. Log server settings Follow the steps below to set up the remote log: 1. Select Enable remote log. 2. In the IP address text box, enter the IP address of the remote server. 2. In the port text box, enter the port number of the remote server. 3. When completed, click Save to enable the setting. You can configure the Network Camera to send the system log file to a remote server as a log backup. Before utilizing this feature, it is suggested that the user install a log-recording tool to receive system log messages from the Network Camera. An example is Kiwi Syslog Daemon. Visit http://www.kiwisyslog. com/kiwi-syslog-daemon-overview/. System log This column displays the system log in a chronological order. The system log is stored in the Network Camera’s buffer area and will be overwritten when the number of events reaches a preset limit.

Server with VAST Recording Software Internet VIVOTEK Network Cameras 3G Cell phone Cell phone Short message Email GSM Modem HTTP Digital output VIVOCloud PTZ Deterrent FTP Camera 01 Camera 02 Camera 03 Camera 04 Camera 06 Camera 05 Camera 07 Camera 08 Camera 09 You can install the included VAST recording software, which provides an Event Management function group for delivering event messages via Emails, GSM short messages, onscreen event panel, or to trigger an alarm, etc. For more information, refer to the VAST User Manual.

Access log Access log displays the access time and IP address of all viewers (including operators and administrators) in a chronological order. The access log is stored in the Network Camera’s buffer area and will be overwritten when reaching a certain limit. VADP log VADP log contains the information for the onboard VADP packages, including memory usage, module load and unload information. Set Parameter log VADP log contains the history of changes made to system parameters such as recording, imaging parameters, and all other parameters.

System > Parameters The View Parameters page lists the entire system’s parameters in an alphabetical order. If you need technical assistance, please provide the information listed on this page.

System > Maintenance This chapter explains how to restore the Network Camera to factory default, reboot, upgrade firmware version, etc. General settings > Upgrade firmware This feature allows you to upgrade the firmware of your Network Camera. It takes a few minutes to complete the process. Note: Do not power off the Network Camera during the upgrade! Follow the steps below to upgrade the firmware: 1. Download the latest firmware file from the VIVOTEK website. The file is in .pkg file format. 2. Click Browse… and specify the firmware file. 3. Click Upgrade. The Network Camera starts to upgrade and will reboot automatically when the upgrade completes. If the upgrade is successful, you will see “Reboot system now!! This connection will close”. After that, refresh the management session with the Network Camera. The following message is displayed when the upgrade has succeeded. The following message is displayed when you have selected an incorrect firmware file. Starting firmware upgrade... Do not power down the server during the upgrade. The server will restart automatically after the upgrade is completed. This will take about 1 - 5 minutes. Wrong PKG file format Unpack fail Reboot system now!! This connection will close.

IMPORTANT: Through extensive use, temporary files may accumulate that disable a firmware upgrade. You can use the Clean up function in the Application > Package management window to solve this problem. General settings > Reboot This feature allows you to reboot the Network Camera, which takes about one minute to complete. When completed, the live video page will be displayed in your browser. The following message will be displayed during the reboot process. If the connection fails after rebooting, manually enter the IP address of the Network Camera in the address field to resume the connection.

General settings > Restore This feature allows you to restore the Network Camera to factory default settings. Network: Select this option to retain the Network Type settings (please refer to Network Type on page 86). Daylight Saving Time: Select this option to retain the Daylight Saving Time settings (please refer to Import/Export files below on this page). Custom Language: Select this option to retain the Custom Language settings. VADP: Retain the VADP modules (3rd-party software stored on the SD card) and related settings. If none of the options is selected, all settings will be restored to factory default. The following message is displayed during the restoring process. Import/Export files This feature allows you to Export custom language file, and configuration file.

The following message is displayed when attempting to upload an incorrect file format. Export language file: Click to export language strings. VIVOTEK provides nine languages: English, Deutsch, Español, Français, Italiano, 日本語, Português, 簡体中文, 繁體中文,and Ρусский. Update custom language file: Click Browse… and specify your own custom language file to upload. Export configuration file: Click to export all parameters for the device and user-defined scripts. Update configuration file: Click Browse… to update a configuration file. Please note that the model and firmware version of the device should be identical to those specified for the configuration file. If you have set up a fixed IP or other special settings for your device, it is not suggested to update a configuration file. Export server status report: Click to export the current server status report, such as time, logs, parameters, process status, memory status, file system status, network status, kernel message..., and so on. Tips: • If a firmware upgrade is accidentally disrupted, say, by a power outage, you still have a last resort method to restore normal operation. See the following for how to bring the camera back to work: Applicable scenario: (1) Power disconnected during firmware upgrade. (2) Unknown reason causing abnormal LED status, and a Restore cannot recover normal working condition. You can use the following methods to activate the camera with its backup firmware: (1) Press and hold down the reset button for at least one minute. (2) Power on the camera until the Red LED blinks rapidly. (3) After boot up, the firmware should return to the previous version before the camera hanged. (The procedure should take 5 to 10 minutes, longer than the normal boot-up process). When this process is completed, the LED status should return to normal.

Media > Image This section explains how to configure the image settings of the Network Camera. It is composed of the following four columns: General settings, Picture settings, Exposure, and Privacy mask. General settings Video title Show_timestamp and video title in videos_and_snapshots: Enter a name that will be displayed on the title bar of the live video as the picture shown below. Video Title Title and Time Video 17:08:56 2016/03/09 2016/03/09 17:08:56 Position of timestamp and video title on image: Select to display time stamp and video title on the top or at the bottom of the video stream. Timestamp and video title font size: Select the font size for the time stamp and title. Video font (.ttf): You can select a True Type font file for the display of textual messages on video. Color: Select to display color or black/white video streams. Power line frequency: Set the power line frequency consistent with local utility settings to eliminate image flickering associated with fluorescent lights. Note that after the power line frequency is changed, you must disconnect and reconnect the power cord of the Network Camera in order for the new setting to take effect. Video orientation: Flip - vertically reflect the display of the live video; Mirror - horizontally reflect the display of the live video. Change the settings if the Network Camera is installed in a different orientation (which is rare for a speed dome) to correct the image orientation.

Day/Night Settings Turn on external IR illuminator in night mode Select this to turn on the external IR illuminator when the camera detects low light condition and enters the night mode. A Digital Output connection to external IR is needed. Turn on built-in IR illuminator in night mode Select this to turn on the built-in IR illuminator when the camera detects low light condition and enters the night mode. IR cut filter With a removable IR-cut filter, this Network Camera can automatically remove the filter to let IR light enter the light sensor during low light conditions. ■ Auto mode The Network Camera automatically removes the filter by judging the level of ambient light. ■ Day mode In day mode, the Network Camera switches on the IR cut filter at all times to block infrared light from reaching the sensor so that the colors will not be distorted. ■ Night mode In night mode, the Network Camera switches off the IR cut filter at all times for the sensor to accept infrared light, thus helping to improve low light sensitivity. ■ Synchronize with digital input The Network Camera automatically removes the IR cut filter when an external Digital Input is triggerred. ■ Schedule mode The Network Camera switches between day mode and night mode based on a specified schedule. Enter the start and end time for day mode. Note that the time format is [hh:mm] and is expressed in 24-hour clock time. By default, the start and end time of day mode are set to 07:00 and 18:00. Sensitivity of IR cut filter Tune the responsiveness of the IR cut filter to lighting conditions by the percentage. Judging by the light level, contrast, and color hue, the light sensing algorithms enables the switch between day and night modes. The actual lighting conditions can vary when the lens modules zooms in/out to a target area. When completed with the settings on this page, click Save to enable the settings.

Image settings On this page, you can tune the White balance and Image adjustment settings. White balance: Adjust the value for the best color temperature. ■ Select one of the white balance modes: 1. Outdoor (system default): Using this mode enables the camera to capture images with natural white balance observable in the morning. 2. Indoor: 3,200K base mode, suitable for indoor applications. ■ Fix current value: This option is available when the tuning the white balance. When selected, the camera will use the current color temperature setting. Note that you should use the Save button below to preserve current configuration. Otherwise, the white balance mode will return to Auto after you leave the configuration page. ■ Manual: In the manual mode, you can manually tune the R gain and Blue gain values by dragging the slide bars. Index numbers will be shown on the right hand side while changes in image is immediately displayed. Image Adjustment ■ Brightness: Adjust the image brightness level, which ranges from -5 to +5. ■ Contrast: Adjust the image contrast level, which ranges from -5 to +5. ■ Saturation: Adjust the image saturation level, which ranges from 0% to 100%. ■ Sharpness: Adjust the image sharpness level, which ranges from 0% to 100%. Sensor Setting 1: For normal situations Defog: Defog helps improve the visibility quality of captured image in poor weather conditions such as smog, fog, or smoke.

Exposure On this page, you can set the Exposure level, Max gain,Exposure mode, and IR cut filter related settings. Detailed configurations will be automatically adjusted since the sensor library will automatically adjust the value according to the ambient light. Sensor Setting 1: For normal situations Note that the Preview button has been cancelled, all changes made to image settings is directly shown on screen. You can click Restore to recall the original settings without incorporating the changes. When completed with the settings on this page, click Save to enable the setting. You can also click on Profile mode to adjust all settings above in a pop-up window for special lighting conditions during a specific period of time in a day. Sensor Setting 2: For special situations Enable 3D Noise reduction ■ Check to enable noise reduction in order to reduce noises and flickers in image. This applies to the onboard 3D Noise Reduction feature. Use the pull-down menu to adjust the reduction strength. Note that applying this function to the video channel will consume system computing power. 3D Noise Reduction is mostly applied in low-light conditions. When enabled in a low-light condition with fast moving objects, trails of after-images may occur. You may then select a lower strength level or disable the function. Electronic image stabilizer Select the checkbox to enable the Electronic image stabilization (EIS) function at installation sites where vibration is expected, such as a train station. Sensor Setting 2: For customized situations such as night mode.

Measurement Window: This function allows users to set measurement window(s) for low light compensation. For example, where low-light objects are posed against an extremely bright background. You may want to exclude the bright sunlight shining through a building's corridor. ■ Full view: Calculate the full range of view and offer appropriate light compensation. ■ Custom: This option allows you to manually add customized windows as inclusive or exclusive regions. A total of 10 windows can be configured. Please see below for details. The inclusive window refers to the “weighed window“; the exclusive window refers to “ignored window“. It adopts the weighed averages method to calculate the value. The inclusive windows have a higher priority. You can overlap these windows, and, if you place an exclusive window within a larger inclusive window, the exclusive part of the overlapped windows will be deducted from the inclusive window. An exposure value will then be calculated out of the remaining of the inclusive window. ■ BLC (Back Light Compensation): This option will automatically add a “weighted region“ in the middle of the window and give the necessary light compensation. Include Exclude Weighted region Ignored region Include Exclude ■ HLC: (Highlight Compensation). Firmware detects strong light sources and compensates on affected spots to enhance the overall image quality. For example, the HLC helps reduce the glares produced by spotlights or headlights.

- Shutter Priority: When selected, the Exposure time slide bar will appear, allowing you to select an exposure time ranging from 1/10,000, to 1/1 second. Once a fixed value is selected, system firmware will automatically tune the gain and iris settings to match an optimal exposure level. - Iris Priority: When selected, the Iris adjustment slide bar will appear, allowing you to select an aperture size ranging from F14 to F1.6. Once a fixed value is selected, system firmware will automatically tune the gain and exposure time to match an optimal exposure level. The value is measured in the F-number as the ratio of the focal length to the lens diameter. Iris size is inversely proportional to the F-number; therefore, the smaller the F-number, the greater is the exposure ratio. Smaller F-number (larger exposure ratio, largest size of lens aperture opening) is shown on the right of the slide bar. - Manual: Select Manual to set a fixed exposure time, iris, and gain. Then, tune the slide bar to set the Exposure time, Iris adjustment, and Gain Control to the best image quality. A shorter exposure time allows less amount of light to enter the sensor; while a higher gain control value generates certain amount of noises. Note the following when the Manual mode is selected: 1. The Exposure level bar will not be available. 2. The IR cut filter setting will switch to Day Mode. If it was previously configured into other modes, the previous setting remains intact. Exposure control: ■ Exposure level: You can manually set the Exposure level, which ranges from -2.0 to +2.0 (dark to bright). You can also select other values from the Exposure mode menus and select a preferred scenario or manually configure the associated settings. You may prefer a shorter shutter time to better capture moving objects, while a faster shutter reduces light and needs to be compensated by electrical brightness gains. ■ Exposure mode: Select Auto, Shutter Priority, Iris Priority, or Manual mode according to your needs. - Auto: System default, which automatically adjusts the iris, shutter speed, and gain for an optimmal exposure level. Manual: Note that WDR and Defog functions will be disabled using the Manual mode setting. • When Iris Priority is selected for the Exposure mode, the tunable aperture size is related to zoom ratio. When using different zoom ratios, the range of aperture sizes can be different. When zoom ratio is 0x, the range of iris sizes is F1.6~F14. When zoom ratio is 20x, the iris size is F3.4. NOTE:

■ WDR Pro (Wide Dynamic Range): Default is on. When set to Auto, you can select the strength of the WDR function. The Low, Medium, High options correspond to the level of contrast between the overly- lit area and the shaded areas. For example, the High option applies to a high contrast scenario. Note that when the exposure time is set to longer than 1/60 second, the WDR function will be disabled. ■ Maximum gain control: Select a maximum value for the electronic gain from the slide bar. The gain value also has its effect on the sensitivity of the IR cut filter. When applying the gain control, IR cut filter setting will change accordingly. IMPORTANT: 1. Because the exposure settings are also available in the Profile setting, incorrect configurations such as a very high exposure level will let the camera consider it is operating in the Day mode even when the ambient light is actually low. The camera will falsely remove the IR cut filter, and thus results in distorted image colors. Therefore, when the IR cut filter is in the Auto mode, the Profile setting is not available. 2. When set to the Night mode, the image display automatically changes to Black and White. 3. There is no Preview button in the Exposure window. Configuration changes are directly reflected in the live view window.

Please follow the steps below to set up a profile: 1. Select the Enable to apply these settings at checkbox. 2. Select the applicable Night mode or Schedule mode. Please manually enter a range of time if you choose Schedule mode. When a span of time is configured using the Schedule mode, you can configure the Day/Night setting for controlling the behavior of the IR cut filter during that time. 3. Configure Exposure control settings in the folowing columns. Please refer to previous dicussions for detailed information. 4. Click Save to enable the setting and click Close to exit the window. Exposure Profile: (Only available when the IR cut filter is not set to the Auto mode) If you want to configure another sensor and exposure setting for an individual day/night/schedule mode, please click Profile mode to open the Profile of exposure settings page as shown below. Enable to apply these settings at: Select the mode this profile to apply to the Night mode or Schedule mode. Please manually enter a range of time if you choose Schedule mode. Then check Save to take effect. Exposure mode default gain Auto 37 Shutter priority BLC - hidden Defog - disabled WDR Pro - disabled 37 Iris priority BLC - hidden Defog - disabled WDR Pro - disabled 37 Manual BLC - hidden Defog - disabled WDR Pro - disabled ICR mode - Auto 0 Due to the imaging characteristics, some the related imaging functions will be disabled when the Exposure mode is changed. See the table below for details:

Focus Focus here refers to the Remote Focus, is applicable to Network Cameras that are equipped with stepping motor lens. Chances are while moving the lens around the surveillance area, focusing can be slow when zooming in on a complex scene with no distinctive objects especially in the center of the field of view. If this occurs, you can select the Custom mode, and configure a Focus window in the middle of the field of view. With a Focus window in the center or a place you prefer in the FOV, the camera can more rapidly focus on an object of your interest while scanning through the entire surveillance area. Focus window Focus window: By default, the optimal focus is found on a full view window. You may designate a custom window within your current field of view to acquire the best focus out of it. ■ Full view: The focus tuning takes place by referring to the full view. ■ Custom: You can create a focus window and drag it to a place of interest in your view window. Note that it is recommended to use this function only when you have a solid object in your view window that is showing a consistent color or texture. This function will not take effect if you set the focus window on a distant background.

Privacy mask On this page, you can block out sensitive view areas to address privacy concerns. ■ To set the privacy mask windows, follow the steps below: 1. Click on the Enable privacy mask checkbox to enable this function. 2. Use mouse clicks on the screen to move to a place where you want to create a mask. You can also use the PTZ panel to fine-tune the move to the target area. 3. Enter a name for the masking window. Click Add to create a new window. 4. Click on the Modify button and then use the mouse cursor to re-size the masking window, which is recommended to be at least twice the size of the object (height and width) you want to cover. You can select the Drawing mode as "Fixed in center" or "Drag to move." • When using the Fixed in center mode, you can move to the area of your interest, and then manually change the size and shape of the masking window. • When using the Drag to move mode, you can move to an area of your interest using the PTZ buttons above, and then click and drag to draw a masking window. The click to move maneuver is not available when you select the Drag to move mode. 5. You can also change the color of the mask from the Color menu. 6. If preferred, move the field of view to other places to create more privacy masks. You may be prompted by the message when trying to create a privacy mask at angles between +70° and -70°. NOTE: 1. The navigation buttons here also support the continuous move. You can click and hold down the button to move across the screen until you release the button. 2. You can not create privacy masks at angles between +70° and -70°. 90° +70° -70° 0° 0°

NOTE: • The camera supports "3D Privacy Mask." Privacy masks should stay at the same positions regardless of how the camera lens may move. • When the "Enabled privacy mask" checkbox is deselected, no privacy masks will appear on screen. • Up to 24 privacy mask windows can be configured over the camera's hemispheric coverage. • If you want to delete a privacy mask window, select its name from the pull-down menu at the bottom, and then click Delete to remove it. Privacy mask Current field of view Privacy mask

Media > Video Stream settings This Network Camera supports multiple streams with frame sizes ranging from 384 x 216 to 1920 x 1080 pixels. The definition of multiple streams: ■ Stream 1: Users can define the Frame sizes, compression format, image quality, etc. ■ Stream 2: The default frame size for stream 2 is configured to 1280 x 720. ■ Stream 3: The default frame size for Stream 3 is set to the minimized 640 x 360 for viewing on mobile devices. ■ Stream 4: The default frame size for stream 4 is configured to 1920 x 1080 in the H.265 or H.264 mode. Mode The default resolution is 1080P FULL HD at 60fps, and if bandwidth or frame rate per second is of the concern, you can select a lower frame rate for the video to be streaming at 30fps.

Click the stream item to display the detailed information. . This Network Camera offers real-time H.265, H.264, and MJPEG compression standards (Multiple Codec) for real-time viewing. If the H.265 / H.264 mode is selected, the video is streamed via RTSP protocol. There are several parameters through which you can adjust the video performance: ► Video quality and fixed quality refers to the compression rate, so a lower value will produce higher quality. ► Converting high-quality video may significantly increase the CPU loading, and you may encounter streaming disconnection or video loss while capturing a complicated scene. In the event of occurance, we suggest you customize a lower video resolution or reduce the frame rate to obtain smooth video. NOTE:

■ Frame size You can set up different video resolution for different viewing devices. For example, set a smaller frame size and lower bit rate for remote viewing on mobile phones and a larger video size and a higher bit rate for live viewing on web browsers. Note that a larger frame size takes up more bandwidth. ■ Maximum frame rate This limits the maximum refresh frame rate per second. Set the frame rate higher for smoother video quality and for recognizing moving objects in the field of view. If the power line frequency is set to 50Hz, the frame rates are selectable at 1fps, 2fps, 3fps, 5fps, 8fps, 10fps, 15fps, 20fps, 25fps, 30fps, 40fps, 45fps, and 50fps. If the power line frequency is set to 60Hz, the frame rates are selectable at 1fps, 2fps, 3fps, 5fps, 8fps, 10fps, 15fps, 20fps, 25fps, 30fps, 40fps, 45fps, 50fps, 55fps, and 60fps. You can also select Customize and manually enter a value. ■ Intra frame period Determine how often for firmware to plant an I frame. The shorter the duration, the more likely you will get better video quality, but at the cost of higher network bandwidth consumption. Select the intra frame period from the following durations: 1/4 second, 1/2 second, 1 second, 2 seconds, 3 seconds, and 4 seconds. ►Dynamic Intra frame period High quality motion codecs, such as H.265, utilize the redundancies between video frames to deliver video streams at a balance of quality and bit rate. The encoding parameters are summarized and illustrated below. The I-frames are completely self- referential and they are largest in size. The P-frames are predicted frames. The encoder refers to the previous I- or P-frames for redundant image information. P I P P P P P P P I P P P P P P P I By dynamically prolonging the intervals for I-frames insertion to up to 10 seconds, the bit rates required for streaming a video can be tremendously reduced. When streaming a video of a static scene, the Dynamic Intra frame feature can save up to 53% of bandwidth. The amount of bandwidth thus saved is also determined by the activities in the field of view. If activities occur in the scene, firmware automatically shortens the I-frame insertion intervals in order to maintain image quality. In the low light or night conditions, the sizes of P-frames tend to be enlarged due to the noises, and hence the bandwidth saving effect is also reduced. Streaming a typical 2MP scene normally requires 3~4Mb/s of bandwidth. With the Dynamic Intra frame function, the bandwidth for streaming a medium-traffic scene can be reduced to 2~3Mb/s, and during the no-traffic period of time, down to 500kb/s. H.264/265 Frame Types ■ Smart stream II

P I P P P P P P P P P P P P P P P P P P P I P I P P P P P P P I P P P P P P P I Static scene Activities P P P Dynamic Intra Frame w/ static scenes Dynamic Intra Frame w/ activities in scenes With the H.265 codec in an optimal scenario and when the Dynamic Intra frame and the Smart Stream function are applied, an 80% of bandwidth saving can be achieved compared with using H.264 without enabling these bandwidth-saving features. ►Smart codec: Smart codec effectively reduces the quality of the whole or the non-interested areas on a screen and therefore reduces the bandwidth consumed. You can manually specify the video quality for the foreground and the background areas. Select an operation mode if Smart codec is preferred. - Auto tracking: The Auto mode configures the whole screen into the non-interested area. The video quality of part of the screen returns to normal when one or more objects move in that area. The remainder of the screen where there are no moving objects (no pixel changes) will still be transmitted in low-quality format. - Manual: The Manual mode allows you to configure 3 ROI windows (Region of Interest, with Foreground quality) on the screen. Areas not included in any ROI windows will be considered as the non-interested areas. The details in the ROI areas will be transmitted in a higher-quality video format. As illustrated below, the upper screen may contain little details of your interest, while the sidewalk on the lower screen is included in an ROI window.

X ROI_0 X ROI_0 ROI non-interested ROI: higher-quality non-ROI: lower-quality As the result, the lower screen is constantly displayed in high details, while the upper half is transmitted using a lower-quality format. Although the upper half is transmitted using a lower quality format, you still have an awareness of what is happening on the whole screen. - Hybrid: The major difference between the “Manual” mode and the “Hybrid” mode is that: In the “Hybrid“ mode, any objects entering the non-interested area will restore the video quality of the moving objects and the area around them. The video quality of the associated non-interested area is immediately restored to normal to cover the moving objects. In the “Manual” mode, the non-interested area is always transmitted using a low- quality format regardless of the activities inside.

- Quality priority: Use the slide bar to tune the quality contrast between the ROI and non- interested areas. The farther the slide bar button is to the right, the higher the image quality of the ROI areas. On the contrary, the farther the slide bar button to the left, the higher the image quality of the non-interested area. In this way, you may set up an ROI window as a privacy mask by covering a protected area using an ROI window, while the remaining screen become the non-interested area. You may then configure the non-interested area to have a high image quality, or vice versa. You should also select the Maximum bit rate from the pull-down menu as the threshold to contain the bandwidth consumption for both the high- and low-quality video sections in a smart stream. ■ Bit rate control Constrained bit rate: A complex scene generally produces a larger file size, meaning that higher bandwidth will be needed for data transmission. The bandwidth utilization is configurable to match a selected level, resulting in mutable video quality performance. The bit rates are selectable at the following rates: 20Kbps, 30Kbps, 40Kbps, 50Kbps, 64Kbps, 128Kbps, 256Kbps, 512Kbps, 768Kbps, 1Mbps, 2Mbps, 3Mbps, 4Mbps, 6Mbps, 8Mbps, 10Mbps, 12Mbps, 14Mbps, ~ to 40Mbps. You can also select Customize and manually enter a value up to 40Mbps. • - Target quality: Select a desired quality ranging from Medium to Excellent - Maximum bit rate: select a bit rate from the pull-down menu. The bit rate ranges from 20kbps to a maximum of 40Mbps. The bit rate then becomes the Average or Upper bound bit rate number. The Network Camera will strive to deliver video streams around or within the bit rate limitation you impose. - Policy: If Frame Rate Priority is selected, the Network Camera will try to maintain the frame rate per second performance, while the image quality will be compromised. If Image quality priority is selected, the Network Camera may drop some video frames in order to maintain image quality. Fixed quality: On the other hand, if Fixed quality is selected, all frames are transmitted with the same quality; bandwidth utilization is therefore unpredictable. The video quality can be adjusted to the following settings: Medium, Standard, Good, Detailed, and Excellent. You can also select Customize and manually enter a value. Maximum bit rate: With the guaranteed image quality, you might still want to place a bit rate limitation to control the size of video streams for bandwidth and storage concerns. The configurable bit rate starts from 1Mbps to 40Mbps. The Maximum bit rate setting in the Fixed quality configuration can ensure a reasonable and limited use of network bandwidth. For example, in low light conditions where a Fixed quality setting is applied, video packet sizes can tremendously increase when noises are produced with electrical gains. You may also manually enter a bit rate number by selecting the Customized option.

If the JPEG mode is selected, the Network Camera sends consecutive JPEG images to the client, producing a moving effect similar to a filmstrip. Every single JPEG image transmitted guarantees the same image quality, which in turn comes at the expense of variable bandwidth usage. Because the media contents are a combination of JPEG images, no audio data is transmitted to the client. There are three parameters provided in MJPEG mode to control the video performance: ■ Frame size You can set up different video resolution for different viewing devices. For example, set a smaller frame size and lower bit rate for remote viewing on mobile phones and a larger video size and a higher bit rate for live viewing on web browsers. Note that a larger frame size takes up more bandwidth. ■ Maximum frame rate This limits the maximum refresh frame rate per second. Set the frame rate higher for smoother video quality. If the power line frequency is set to 50Hz, the frame rates are selectable from 1fps to 25fps. If the power line frequency is set to 60Hz, the frame rates are selectable from 1fps to 30fps. You can also select Customize and manually enter a value. The frame rate will decrease if you select a higher resolution. ■ Video quality Refer to the previous page setting an average or upper bound threshold for controlling the bandwidth consumed for transmitting motion jpegs. The configuration method is identical to that for H.264. For Constant Bit Rate and other settings, refer to the previous page for details.

Media > Audio Audio Settings Mute: Select this option to disable audio transmission from the Network Camera to all clients. Note that if muted, no audio data will be transmitted even if audio transmission is enabled on the Client Settings page. In that case, the following message is displayed: External microphone input gain: Select the gain of the external audio input according to ambient conditions. Adjust the gain from +21 db (most sensitive) or -33db (least sensitive). Audio type: Select audio codec as G.711 or G.726, and the sampling bit rate . ■ G.711 also provides good sound quality and requires about 64Kbps. Select pcmu (μ-Law) or pcma (A-Law) mode. ■ G.726 is a speech codec standard covering voice transmission at rates of 16, 24, 32, and 40kbit/s. When completed with the settings on this page, click Save to enable the settings. The network camera does not come with embedded microphone. An external microphone will be necessary especially if you prefer the Audio Detection feature. By default, the Audio setting is muted, and you need to manually deselect the Mute option. IMPORTANT:

Media profiles You can configure a different video stream for each of the 3 default profiles, Max. view, Recording, Live view, and App. The related video stream information will display, including stream number, resolution, codec used, frame rate, etc. The Multicast port number, and address for video, audio, and Metadata configuration will also be listed.

Network > General settings This section explains how to configure a wired network connection for the Network Camera. Network Type LAN Select this option when the Network Camera is deployed on a local area network (LAN) and is intended to be accessed by local computers. The default setting for the Network Type is LAN. Please rememer to click on the Save button when you complete the Network setting. Get IP address automatically: Select this option to obtain an available dynamic IP address assigned by the DHCP server each time the camera is connected to the LAN. Use fixed IP address: Select this option to manually assign a static IP address to the Network Camera. 1. You can make use of VIVOTEK Installation Wizard 2 on the software CD to easily set up the Network Camera on LAN. Please refer to Software Installation on page 27 for details. 2. Enter the Static IP, Subnet mask, Default router, and Primary DNS provided by your ISP or network administrator. Subnet mask: This is used to determine if the destination is in the same subnet. The default value is “255.255.255.0”. Default router: This is the gateway used to forward frames to destinations in a different subnet. Invalid router setting will disable the transmission to destinations across different subnets.

Primary DNS: The primary domain name server that translates host names into IP addresses. Secondary DNS: Secondary domain name server that backs up the Primary DNS. Primary WINS server: The primary WINS server that maintains the database of computer names and IP addresses. Secondary WINS server: The secondary WINS server that maintains the database of computer names and IP addresses. Enable UPnP presentation: Select this option to enable UPnP TM presentation for your Network Camera so that whenever a Network Camera is presented to the LAN, the shortcuts to connected Network Cameras will be listed in My Network Places. You can click the shortcut to link to the web browser. Currently, UPnP TM is supported by Windows XP or later. Note that to utilize this feature, please make sure the UPnP TM component is installed on your computer. Enable UPnP port forwarding: To access the Network Camera from the Internet, select this option to allow the Network Camera to open ports automatically on the router so that video streams can be sent out from a LAN. To utilize of this feature, make sure that your router supports UPnP TM and it is activated. PPPoE (Point-to-point over Ethernet) Select this option to configure your Network Camera to make it accessible from anywhere as long as there is an Internet connection. Note that to utilize this feature, it requires an account provided by your ISP. Follow the steps below to acquire your Network Camera’s public IP address. 1. Set up the Network Camera on the LAN. 2. Go to Configuration > Event > Event settings > Add server (please refer to Add server on page 139) to add a new email or FTP server. 3. Go to Configuration > Event > Event settings > Add media (please refer to Add media on page 130). Select System log so that you will receive the system log in TXT file format which contains the Network Camera’s public IP address in your email or on the FTP server. 4. Go to Configuration > Network > General settings > Network type. Select PPPoE and enter the user name and password provided by your ISP. Click Save to enable the setting. 5. The Network Camera will reboot. 6. Disconnect the power to the Network Camera; remove it from the LAN environment. Mega-pixel Network Camera (192.168.5.151)

► If the default ports are already used by other devices connected to the same router, the Network Camera will select other ports for the Network Camera. ► If UPnP TM is not supported by your router, you will see the following message: Error: Router does not support UPnP port forwarding. ► Steps to enable the UPnP TM user interface on your computer: Note that you must log on to the computer as a system administrator to install the UPnP TM components. 1. Go to Start, click Control Panel, then click Add or Remove Programs. 2. In the Add or Remove Programs dialog box, click Add/Remove Windows Components. 3. In the Windows Components Wizard dialog box, select Networking Services and click Details. NOTE:

4. In the Networking Services dialog box, select Universal Plug and Play and click OK. 5. Click Next in the following window. 6. Click Finish. UPnP TM is enabled. ► How does UPnP TM work? UPnP TM networking technology provides automatic IP configuration and dynamic discovery of devices added to a network. Services and capabilities offered by networked devices, such as printing and file sharing, are available among each other without the need for cumbersome network configuration. In the case of Network Cameras, you will see Network Camera shortcuts under My Network Places. ► Enabling UPnP port forwarding allows the Network Camera to open a secondary HTTP port on the router-not HTTP port-meaning that you have to add the secondary HTTP port number to the Network Camera’s public address in order to access the Network Camera from the Internet. For example, when the HTTP port is set to 80 and the secondary HTTP port is set to 8080, refer to the list below for the Network Camera’s IP address. From the Internet In LAN http://203.67.124.123:8080 http://192.168.4.160 or http://192.168.4.160:8080 ► If the PPPoE settings are incorrectly configured or the Internet access is not working, restore the Network Camera to factory default; please refer to Restore on page 64 for details. After the Network Camera is reset to factory default, it will be accessible on the LAN.

Enable IPv6 Select this option and click Save to enable IPv6 settings. Please note that this only works if your network environment and hardware equipment support IPv6. The browser should be Microsoft ® Internet Explorer 6.5, Mozilla Firefox 3.0 or above. When IPv6 is enabled, by default, the network camera will listen to router advertisements and be assigned with a link-local IPv6 address accordingly. IPv6 Information: Click this button to obtain the IPv6 information as shown below. If your IPv6 settings are successful, the IPv6 address list will be listed in the pop-up window. The IPv6 address will be displayed as follows: Link-global IPv6 address/network mask Link-local IPv6 address/network mask Refers to Ethernet

Please follow the steps below to link to an IPv6 address: 1. Open your web browser. 2. Enter the link-global or link-local IPv6 address in the address bar of your web browser. 3. The format should be: 4. Press Enter on the keyboard or click Refresh button to refresh the webpage. For example: ► If you have a Secondary HTTP port (the default value is 8080), you can also link to the webpage in the following address format: (Please refer to HTTP streaming on page 93 for detailed information.) ► If you choose PPPoE as the Network Type, the [PPP0 address] will be displayed in the IPv6 information column as shown below. Manually setup the IP address: Select this option to manually set up IPv6 settings if your network environment does not have a DHCPv6 server and router advertisements-enabled routers. If you select this item, the following blanks will be displayed for you to enter the corresponding information: http://[2001:0c08:2500:0002:0202:d1ff:fe04:65f4]/ IPv6 address http://[2001:0c08:2500:0002:0202:d1ff:fe04:65f4]/:8080 IPv6 address Secondary HTTP port NOTE:

Network > Streaming protocols HTTP streaming To utilize HTTP authentication, make sure that your have set a password for the Network Camera first; please refer to Security > User account on page 106 for details. Authentication: Depending on your network security requirements, the Network Camera provides two types of security settings for an HTTP transaction: basic and digest. If basic authentication is selected, the password is sent in plain text format and there can be potential risks of being intercepted. If digest authentication is selected, user credentials are encrypted using MD5 algorithm and thus provide better protection against unauthorized accesses. HTTP port / Secondary HTTP port: By default, the HTTP port is set to 80 and the secondary HTTP port is set to 8080. They can also be assigned to another port number between 1025 and 65535. If the ports are incorrectly assigned, the following warning messages will be displayed: To access the Network Camera on the LAN, both the HTTP port and secondary HTTP port can be used to access the Network Camera. For example, when the HTTP port is set to 80 and the secondary HTTP port is set to 8080, refer to the list below for the Network Camera’s IP address. Access name for stream 1 ~ 5: This Network camera supports multiple streams simultaneously. The access name is used to identify different video streams. Users can click Media > Video > Stream settings to set up the video quality of linked streams. For more information about how to set up the video quality, please refer to Stream settings on page 77. When using Mozilla Firefox to access the Network Camera and the video mode is set to JPEG, users will receive video comprised of continuous JPEG images. This technology, known as “server push”, allows the Network Camera to feed live pictures to Mozilla Firefox. On the LAN http://192.168.4.160 or http://192.168.4.160:8080 NOTE: The metadata information can only be transmitted through the HTTP main port. Metadata is not available through the secondary HTTP port.

URL command -- http://:/ For example, when the Access name for stream 2 is set to video1s2.mjpg: 1. Launch Mozilla Firefox or Netscape. 2. Type the above URL command in the address bar. Press Enter. 3. The JPEG images will be displayed in your web browser. NOTE ► Microsoft ® Internet Explorer does not support server push technology; therefore, you will not be able to access a video stream using http://:/ . RTSP Streaming To utilize RTSP streaming authentication, make sure that you have set a password for controlling the access to video stream first. Please refer to Security > User account on page 106 for details. http://192.168.5.151/video1s2.mjpg NOTE:

Authentication: Depending on your network security requirements, the Network Camera provides three types of security settings for streaming via RTSP protocol: disable, basic, and digest. If basic authentication is selected, the password is sent in plain text format, but there can be potential risks of it being intercepted. If digest authentication is selected, user credentials are encrypted using MD5 algorithm, thus providing better protection against unauthorized access. The availability of the RTSP streaming for the three authentication modes is listed in the following table: Access name for Channel # and stream #: This Network camera supports multiple streams simultaneously. The access name is used to differentiate the streaming source. If you want to use an RTSP player to access the Network Camera, you HAVE TO set the video mode to H.265 or 264 and use the following RTSP URL command to request transmission of the streaming data. rtsp://:/ For example, when the access name for stream 1 is set to live1s1.sdp: 1. Launch an RTSP player. 2. Choose File > Open URL. A URL dialog box will pop up. 3. Type the above URL command in the address field. 4. The live video will be displayed in your player as shown below. VLC Disable O Basic O Digest X rtsp://192.168.5.151:554/live1s1.sdp

RTSP port /RTP port for video, audio/ RTCP port for video, audio ■ RTSP (Real-Time Streaming Protocol) controls the delivery of streaming media. By default, the port number is set to 554. ■ The RTP (Real-time Transport Protocol) is used to deliver video and audio data to the clients. By default, the RTP port for video is set to 5556 and the RTP port for audio is set to 5558. ■ The RTCP (Real-time Transport Control Protocol) allows the Network Camera to transmit the data by monitoring the Internet traffic volume. By default, the RTCP port for video is set to 5557 and the RTCP port for audio is set to 5559. The ports can be changed to values between 1025 and 65535. The RTP port must be an even number and the RTCP port is the RTP port number plus one, and thus is always an odd number. When the RTP port changes, the RTCP port will change accordingly. If the RTP ports are incorrectly assigned, the following warning message will be displayed: Multicast settings for stream #1 ~ #3: Click the items to display the detailed configuration information. Select the Always multicast option to enable multicast for streams #1 ~ #3.

Unicast video transmission delivers a stream through point-to-point transmission; multicast, on the other hand, sends a stream to the multicast group address and allows multiple clients to acquire the stream at the same time by requesting a copy from the multicast group address. Therefore, enabling multicast can effectively save Internet bandwith. The ports can be changed to values between 1025 and 65535. The multicast RTP port must be an even number and the multicast RTCP port number is the multicast RTP port number plus one, and thus is always odd. When the multicast RTP port changes, the multicast RTCP port will change accordingly. If the multicast RTP video ports are incorrectly assigned, the following warning message will be displayed: Multicast TTL [1~255]: The multicast TTL (Time To Live) is the value that tells the router the range a packet can be forwarded. Each hop decreases TTL by one. Initial TTL Scope 0 Restricted to the same host 1 Restricted to the same subnetwork 15 Restricted to the same site 64 Restricted to the same region 128 Restricted to the same continent 255 Unrestricted in scope IMPORTANT: The Multicast metadata port is utilized by VIVOTEK VADP modules to transfer video analytics results, PTZ stream, textual data, and event messages between the camera and the client side running and observing the video analysis. If your client side computer is located outside the local network, you may need to open the associated TCP port on routers and firewall.

Network > DDNS This section explains how to configure the dynamic domain name service for the Network Camera. DDNS is a service that allows your Network Camera, especially when assigned with a dynamic IP address, to have a fixed host and domain name. Express link Express Link is a free service provided by VIVOTEK server, which allows users to register a domain name for a network device. One URL can only be mapped to one MAC address. This service will examine if the host name is valid and automatically open a port on your router. If using DDNS, the user has to manually configure UPnP port forwarding. Express Link is more convenient and easier to set up. Please follow the steps below to enable Express Link: 1. Make sure that your router supports UPnP port forwarding and it is activated. 2. Check Enable express link. 3. Enter a host name for the network device and click Save. If the host name has been used by another device, a warning message will show up. If the host name is valid, it will display a message as shown below. https://vivotek_test3454.2bthere.net 2010/12/10 17:08:56

Manual setup DDNS: Dynamic domain name service Enable DDNS: Select this option to enable the DDNS setting. Provider: Select a DDNS provider from the provider drop-down list. VIVOTEK offers Safe100.net, a free dynamic domain name service, to VIVOTEK customers. It is recommended that you register Safe100.net to access VIVOTEK’s Network Cameras from the Internet. Additionally, we offer other DDNS providers, such as Dyndns.org(Dynamic), Dyndns.org(Custom), CustomSafe100, dyn-interfree.it. Note that before utilizing this function, please apply for a dynamic domain account first. ■ Safe100.net 1. In the DDNS column, select Safe100.net from the drop-down list. Click I accept after reviewing the terms of the Service Agreement. 2. In the Register column, fill in the Host name (xxxx.safe100.net), Email, Key, and Confirm Key, and click Register. After a host name has been successfully created, a success message will be displayed in the DDNS Registration Result column. 3. Click Copy and all the registered information will automatically be uploaded to the corresponding fields in the DDNS column at the top of the page as seen in the picture. [Register] Successfully Your account information has been mailed to registered e-mail address

[Register] Successfully Your account information has been mailed to registered e-mail address 4. Select Enable DDNS and click Save to enable the setting. ■ CustomSafe100 VIVOTEK offers documents to establish a CustomSafe100 DDNS server for distributors and system integrators. You can use CustomSafe100 to register a dynamic domain name if your distributor or system integrators offer such services. 1. In the DDNS column, select CustomSafe100 from the drop-down list. 2. In the Register column, fill in the Host name, Server name, Email, Key, and Confirm Key; then click Register. After a host name has been successfully created, you will see a success message in the DDNS Registration Result column. Enter ns1.safe100.net as the Server name. 3. Click Copy and all for the registered information will be uploaded to the corresponding fields in the DDNS column. 4. Select Enable DDNS and click Save to enable the setting. Forget key: Click this button if you have forgotten the key to Safe100.net or CustomSafe100. Your account information will be sent to your email address. Refer to the following links to apply for a dynamic domain account when selecting other DDNS providers: ■ Dyndns.org(Dynamic) / Dyndns.org(Custom): visit http://www.dyndns.com/