Polycom RMX 1000 Started Manual

Started Guide General Safety Precautions Follow these rules to ensure general safety: • Keep the area around the Polycom RMX 1000 unit clean and free of clutter and well ventilated. • Decide on a suitable location for the equipment rack that will hold the RMX 1000, ensuring that it is near a grounded power outlet. • Ensure that the leveling jacks on the bottom of the rack are fully extended to the floor with the full weight of the rack resting on them. Always make sure the rack is stable before extending a com- ponent from the rack. • In a single rack installation, attach stabilizers to the rack. In multi- ple rack installations, the racks should be coupled together. • Use a regulating uninterruptable power supply (UPS) to protect the RMX 1000 from power surges and voltage spikes, and to keep it operating in case of a power failure. • Allow the power supply units to cool before touching them. • Always keep the rack’s trays and board’s closed when not servicing, to maintain proper cooling. 1

Height 5.20” (132 mm) Width 16.93” (430 mm) Depth 19.92” (506 mm) Gross Weight 48.4 lbs (22 kg) Power Supply Thermal controlled 650W ATX AC power supply w/PFC AC Voltage 100 - 240 VAC, 50-60 Hz, 5-9 Amps Unpacking and Installing the RMX 1000 1 Put the RMX 1000 product on a stable surface at the installation site. 2 Carefully take the RMX 1000 device out of the package. You can install the device in the rack or position it on an even surface. – Mount the RMX 1000 in the rack: Install the brackets supplied by the rack manufacturer on each side of the rack on which the RMX 1000 is placed. Secure the system by fastening four screws to the rack on the front panel. – Put the RMX 1000 on a safe, even, and clean surface. 3 Connect cables on the back panel of the RMX 1000: – Power Cable: Firmly insert the plug into the power socket to prevent poor contact. – LAN Cable: Connect to the LAN1 port of the RMX 1000. 2

Before the first time configuration, obtain the following information from the network administrator. This helps you to configure the RMX 1000 in your local network: • The IP address, subnet mask, and default gateway IP address of the RMX 1000 LAN port • (Optional) Gatekeeper address, and the H.323 prefix and E.164 number to be assigned to the RMX 1000 Obtaining Product Activation Key Before using the RMX 1000, you need to register and activate the device. Follow the procedure below to obtain the product activation key. When you power on and log in to the RMX 1000 for the first time, the system displays the Product Activation dialog box, requesting you to enter a Product Activation Key. 1 Enter http://portal.polycom.com in the address bar of the browser to access the login page of the Polycom resource center. 2 In the login box, enter your Email address and password, and then click Sign In. If you are a new user, click the Register for an Ac- count link for registration. 3 Click Service & Support in the upper navigation bar on the inter- face. On the Service & Support page, click Product Activation in the left navigation bar. 3

and Serial Number of the product in the Single License Number pane, and then click the Generate button. You can find the license num- ber and serial number of the product from the document provided with the RMX 1000. Record the activation key displayed in the Key Code field. 4

Connecting PC to RMX 1000 1 Connect your PC to the LAN1 port (the LAN1 port is enabled by default) of the RMX 1000 with a cross-over network cable, or con- nect your PC and RMX 1000 to the same switch in the LAN. Turn on the power switch at the RMX 1000. 2 Configure the IP address for your PC, which is in the same network segment as the IP address of the RMX 1000. The default IP address of the RMX 1000 before delivery is: – IP address of the LAN1 port - 192.168.1.254 – Subnet mask - 255.255.255.0 – Default gateway IP address - 192.168.1.1 You can also view the current address information of the product using the RMX 1000 Discover tool provided with the device. a. Run the RMX 1000Discover.exe file in the CD provided with the product. b. Click the Discover button to display the current address information of the device. 5

1 Run the Web browser on the PC. Enter http:// in the address bar, and then press Enter. 2 (Optional) Select a language for the Web interface from the drop-down menu. If the browser or OS of your PC does not sup- port the selected language, the content is displayed in English. 3 On the Welcome interface, enter the default User Name (POLYCOM) and Password (POLYCOM). Click the Login button to enter the Web configuration interface. 6

key obtained in Obtaining Product Activation Key in the Activation Key box, and then click the Save button. Click the Close button. If you do not have an Activation Key, click the “Polycom Resource Center” button to access the Service & Support page of the Polycom website. For more information, see Obtaining Product Activation Key. 7

After accessing the RMX 1000 Web configuration interface, you can modify the default IP address for the device based on the settings of your local network. 1 Click the IP Setting configuration item in the RMX Management pane. 2 In the IP Setting configuration pane, right-click, and select LAN1 -> Properties. 3 In the LAN1 Settings dialog box, set the IP address obtained from the network administrator, and configure the device for use on your local network. 8

DHCP If the user network is configured with a Dynamic Host Configuration Protocol (DHCP) server, select this option to automatically obtain the IP address. Deselect this option to use a static IP address, in which case you need to configure the next three options. IP Address Set the IP address for this network port Subnet Mask Set the subnet mask for this network port Gateway Set the gateway address for this network port. If the Set as Default option is selected, the de- vice packet will be forwarded through this gateway by default when there is no matched static route. In this case, a default route is dis- played in the list of the Advanced Setting -> Router page. NAT The Network Address Translation (NAT) func- tion enables you to translate a private network IP address into a public network IP address before transmission. To enable NAT, select this box and then type the public network IP address to be displayed to the outside. Obtain DNS server address automatically Used in combination with the DHCP option. When the DHCP check box is selected, this option allows you to obtain the DNS server ad- dress automatically from a DHCP server in the network. Preferred/Alternate DNS Server If you did not select the option for automatic DNS address discovery, you must enter the preferred/alternate DNS server addresses here for the device to resolve domain names. LAN Speed Sets the speed/duplex modes for LAN ports. 9

10/100M, Full Duplex or Half Duplex, and the 1000M Network mode. You can also select Auto to use Auto-Negotiation with the switch port. Note: Contact the network administrator before setting LAN Speed, to ensure that the switch configuration is matched with the MCU port. Advanced Setting (Optional) If necessary, you can configure other network parameters according to the following procedure: 1 Click the Advanced Setting configuration item in the RMX Man- agement pane. 2 In the Advanced Setting configuration pane, double-click the list item or right-click and then select Properties. 3 Based on the network requirement, set the routing information in the following dialog box. 10

Set the IP address for the sending router of packet transmission. Remote IP Address Set the target network address for packet transmis- sion Subnet Mask Set the subnet mask for the target network 4 Click the Gatekeeper tab and set the required gatekeeper informa- tion. 11

keeper Set whether or not to register with the gatekeeper. You must check this option to set the following parameters. Primary (Alternate) Gatekeeper Indicates whether or not the device is registered with the primary (or alternate) gatekeeper. Gatekeeper IP ad- dress Set the IP address for the primary (or alternate) gatekeeper. Gatekeeper Port The port number for the primary (or alternate) gatekeeper. System Prefix/E164. Set the E.164 number for the system. System H.323 Alias Set the H.323 alias for the system. 5 Click the OK button to complete the configuration. The system is now ready for use, for additional configuration please refer to the RMX 1000 User Guide. 12

RMX 1000 Policies and Limitations Subject Description Cascading with MGC The Conference rate of RMX 1000 conference should be equal or larger than the conference rate of the MGC. Personal Con- ference Man- agement PCM is not supported in HD VSW profile and in H.264 720p Profile. In order to dial to those conferences user must dial in one of the following options: � Lobby access (Conference Access by ID) � IP ## NID ##password � [Prefix][NID]##password H.264 Content When choosing a profile with H.264 content. If an end- point supporting H.264 is sending the content, all the other endpoints in the calls that support H.264 content will receive the content correctly. Endpoints that do not support H.264 content will not receive content. In order for a non-supported H.264 Content to receive the con- tent, the endpoint that sends the content must stop send- ing the content and restart it again. After that all the end- points will receive the content in the Highest common content resolution. Email Notifica- tion SMTP is supported for Email notification. 720P conference 720p is supported for a conference with a rate of 1M and above. 4CIF conference 4CIF is supported for a conference with a rate of 384 and above. 13

lobby. In order to dial to this conference it will be required to dial directly to the target conference. 2, AES Profile cannot be set as default (As it’s is not possible to access an AES conference from the lobby and default profile is used when creating an Ad Hoc conference via the lobby) Integration with RMX 2000 H.239 cascade is supported with the RMX 2000. How- ever, the conference cannot be defined with AES En- cryption. Integration with SE 200 In order to work properly with the SE 200, RMX 1000 should first be manually added to SE 200 device list. After that the RMX 1000 can register to the SE 200. 14

nese/Japanese/Korean, when you download the CDR file to windows system, the file name may be corrupted. MCS-458 Integration with SONY Sony PCS-G70 and G50 can not transmit or receive H.239 content when connecting to RMX 1000. MCS-444 Integration with LifeSize RMX does not recognize DTMF tones from the LifeSize room system. MCS-439 Integration with VSX8000 RMX does not support 2SIF with the VSX8000. MCS-411 Integration with Aethra VegaStar Gold Aethra VegaStar Gold is not supported. MCS-408 Integration with TA 880 and 6000E Tandberg 880 and 6000 E are not sup- ported. MCS-402 Integration with TA Edge95 MXP 1920k Videoswitched HD conference/HDX may receive ghosting and tiling video when Tandberg Edge95 MXP sends content. 15