TANDBERG S3 Administrator's Manual

1 D13898.05 DECEMBER 2007 ADMINISTRATOR GUIDE Version S3 December 2007 Table of Contents Disclaimers, Patents etc. Safety, Environmental Introduction Installation Quick Setup Operation Backup and Restoring Administrator Settings C Content Server

Patent Information Operator Safety / Environmental Issues Safety Instructions................................................................ 10 Environmental Issues............................................................ 11 Introduction Features at a Glance.............................................................. 14 Installation Preparing for Use................................................................... 16 What’s in the Box?........................................................... 16 Installation Site Preparations........................................... 16 Rack Mounting (optional).................................................. 16 Connecting Cables........................................................... 16 IP Address Setting Configuration.............................................17 About IP Address Setting..................................................17 IP Settings Menus Available..............................................17 Examples of Front Panel Operation......................................... 18 Set the IP Address to Static............................................. 18 Example 1: Setting the IP Assignment.............................. 18 Example 2: Setting the IP Address Itself........................... 18 Quick Setup Basic H.323 Services Setup via Content Server Interface........ 20 About Basic H.323 Services............................................. 20 Initial Setup..................................................................... 20 Call Recording Test.......................................................... 21 Web Server Setup............................................................ 22 Recommended Next Steps............................................... 22 Operation Product Registration and Security Updates............................. 24 Product Registration........................................................ 24 Using Remote Desktop.................................................... 24 Security Updates............................................................. 24 Installing Software Upgrades and Security Updates........... 24 Shutdown and Restart........................................................... 25 The Authentica API........................ The API Setting User Properties..... The User Prope System Defaults.... The System De User Management. About User Ma The User Mana Adding Users......... About Adding U The User Mana Selected......... Adding Users U Adding Users M Adding Users C Adding Groups Adding Users o Authentication. Adding Users A Templates............. About Template The Template E Editing Templates.. About System The Template E The Template S The Content Vi The Portable D The Download The Summary Adding Templates.. The Template E System Templates. About Template The System Te Description...... Recorded Outp Media Servers....... About Media S System Status................................................................. 25 No Shutdown or Restart While Calls Are In Progress!......... 25 Command Menu Structure............................................... 25 Restarting the Content Server.......................................... 25 Shutting Down the Content Server.................................... 25 Restoring to Default Settings................................................. 26 About Restoring to Default Settings.................................. 26 Using the Front Panel Keys............................................... 26 Restoring to Default Settings........................................... 26 What Does Config Restore Do?......................................... 26 What Does Full Restore Do?............................................. 26 Command Menu Structure............................................... 26 Backing Up and Restoring the Content Server Backing Up Your Content Server............................................. 28 Before You Start.............................................................. 28 The Backup Procedure..................................................... 28 Scheduling Backups.............................................................. 30 The Scheduling Backup Procedure.................................... 30 Restoring your Content Server................................................ 33 The Restoring Procedure.................................................. 33 Administrator Settings Viewing Administrator Settings............................................... 37 About Administrator Settings............................................ 37 Logging In to View the Administrator Options..................... 37 Site Settings......................................................................... 38 About Site Settings.......................................................... 38 The Site Settings............................................................. 38 Restart Service............................................................... 38 System Information............................................................... 39 System Information Settings............................................ 39 Gatekeeper Settings.............................................................. 40 The Gatekeeper Settings.................................................. 40 Advanced H.323 Settings...................................................... 41 The Advanced H.323 Settings.......................................... 41 SIP Settings.......................................................................... 42 The SIP Settings.............................................................. 42 Authentication....................................................................... 43 The Authentication Settings............................................. 43 Table of Contents Disclaimers, Patents etc. Safety, Environmental Introduction Installation Quick Setup Operation Backup and Restoring Administrator Settings C What’s in this Manual?

Adding Windows Media Streaming Server............................... 63 Configuring Windows Media Streaming Server................... 63 The Windows Media Streaming Server Options.................. 63 The On Demand Settings Options..................................... 64 Setting up Multicast Delivery.................................................. 65 Prerequisites................................................................... 65 Basic Setup—It Only Needs to Be Done Once................... 65 Configuring QuickTime Server........................................... 66 The QuickTime Or Darwin Streaming Settings Options....... 66 The On Demand Settings Options..................................... 67 Configuring Real Media Server.......................................... 68 The Real Media Streaming Settings Options..................... 68 The On Demand Settings Options..................................... 69 Call Configurations................................................................. 70 About Call Configuration................................................... 70 The Call Configuration Editor Settings............................... 70 Editing, Duplicating or Creating a New Call Configuration..........71 About Editing....................................................................71 The Call Configuration Editor Settings................................71 Categories............................................................................. 72 About Categories............................................................. 72 The Category Settings...................................................... 72 Server Logs........................................................................... 73 About Server Logs........................................................... 73 The Server Logs Page...................................................... 73 The Content Library Logs Page......................................... 73 Server Maintenance................................................................74 About Server Maintenance................................................74 The Server Maintenance Page...........................................74 Media Storage Location......................................................... 75 About Media Storage Location.......................................... 75 Before You Start.............................................................. 75 The Media Storage Location............................................. 75 NAS Configuration.................................................................. 76 Configuring NAS............................................................... 76 Changing Storage Location ................................................... 77 Changing the Default Media Location to Alternate Storage Location............................................... 77 Changing Back From the Alternate Storage Location to the Default Media Storage Location................ 78 About Windows Server..................................................... 79 The Windows Server Page................................................ 79 Conference Setup Initial Steps When Creating a Conference............................... 81 About Conference Setup.................................................. 81 Logging In....................................................................... 81 Creating Conferences............................................................ 82 About Creating a Conference............................................ 82 The Create Conference Settings....................................... 82 Call Information..................................................................... 83 Templates Determine Outputs!......................................... 83 The Call Information Settings........................................... 83 Conference Permissions........................................................ 84 The Conference Permissions Settings............................... 84 Conference Metadata............................................................ 85 The Conference Metadata Settings................................... 85 Call Information: When in a Call.............................................. 86 About Call Information..................................................... 86 The Call Information Display............................................. 86 Ending the Call...................................................................... 87 A Recommended Procedure............................................. 87 Recording Ad Hoc Calls.......................................................... 88 Dialing in......................................................................... 88 Concurrent Calls.............................................................. 88 Recording in Progress Is Indicated on the Endpoint........... 88 Using TMS to Schedule Calls.................................................. 89 About TMS Scheduling..................................................... 89 Creating a Dedicated TMS Alias........................................ 89 Scheduling Calls with TMS............................................... 89 Recording Alias Options......................................................... 90 About Recording Alias Options.......................................... 90 Recording Alias Options Available Depend on Your Privileges............................................................ 90 Creating New Aliases............................................................. 91 About Creating New Aliases.............................................. 91 An Overview of the Options.............................................. 91 Creating a New Recording Alias.............................................. 92 About Recording Aliases.................................................. 92 An Overview of the Options.............................................. 92 Specifying Propert About Specifyi An Overview of Specify Settings.... About Specifyi An Overview of Specifying Default Entering User N An Overview of Specifying Default About Default C An Overview of Editing Recording A Who Can Edit W What Administ What Owners W Delete Recording A About Deleting Selecting Whic View Conferences Conference Types.. About Conferen Details............ Navigating the Inte Category......... Searching........ Sorting Confer Navigating Betwee Navigation Opt Prompting Users to Setting up Auth Login and Logo Context Sensitive H About Context Examples........ Displaying Copyrigh About Displayin The Copyright Preferences...........

User Preferences Pop-up Window................................... 106 Content Viewer.....................................................................107 Accessing Content Viewer...............................................107 The Content Viewer Display.............................................107 The Video Display................................................................ 108 The Video Display Sizes................................................. 108 There Are Two Ways to View a Video............................... 108 Examples of Video Display Sizes.................................... 108 Different Layouts and Screen Sizes................................ 108 The Video Display Controls................................................... 109 Controlling the Video Display.......................................... 109 The Video Display Control Features................................ 109 Indexes............................................................................... 110 About Indexes................................................................ 110 Index Features............................................................... 110 The Presentation Window..................................................... 111 About the Presentation Window...................................... 111 How The Different Layouts Look..................................... 111 Editing Recorded Conferences.............................................. 112 About Editing Conferences............................................. 112 Deleting Conferences..................................................... 112 The Editing Conferences Page........................................ 112 Editing Conference Permissions........................................... 113 About Editing Permissions.............................................. 113 The Editing Conferences Permissions Page..................... 113 Editing Conference Metadata............................................... 114 The Editing Conferences Metadata Page......................... 114 Conference Thumbnails....................................................... 115 About Conference Thumbnails........................................ 115 The Conference Thumbnails........................................... 115 Content Editor..................................................................... 116 About the Content Editor................................................ 116 What the Content Editor Looks Like................................ 116 Adding Indexes.....................................................................117 About Indexes.................................................................117 How It Looks with Indexes...............................................117 Selecting an Index and Changing the Time.......................117 Adding Indexes...............................................................117 Moving Existing Markers.................................................117 Removing Indexes................................................................ 118 About Removing Indexes................................................ 118 Selecting an Index......................................................... 118 The Result of the Index Being Deleted............................ 118 Adding Conferences............................................................. 119 About Adding Conferences............................................. 119 Removing Breaks in Conferences................................... 119 How It Looks When the Add Conference Button Is Clicked...................................................................... 119 The Content Editor with the Edited and Added Conference Thumbnails Next to Each Other...................................... 119 Add Conference Options................................................. 119 Options When Added..................................................... 119 Adding Outputs.................................................................... 120 About Adding Outputs.................................................... 120 The Add Outputs Screen................................................ 120 Example Screenshots.......................................................... 121 Adding Format MPEG4 and a new size Large................... 121 Download...................................................................... 121 Portable Devices........................................................... 121 Appendices Appendix 1: LED Panel Menu Structure................................. 123 Appendix 2: Compatibility..................................................... 124 About Compatibility........................................................ 124 Platform and Browser Version Compatibility.................... 124 Playback of Windows Media Content in Mozilla Firefox..... 124 Recommended Player Versions....................................... 124 Appendix 3: Recording Templates at a Glance....................... 125 Transcoding Templates and Their Outputs at a Glance..... 125 Appendix 4: TANDBERG Content Server Port Assignment....... 126 Contact Information............................................................. 127

that is proprietary to TANDBERG. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form, or by any means, electronically, mechanically, by photocopying, or otherwise, without the prior written permission of TANDBERG. Nationally and internationally recognized trademarks and trade names are the property of their respective holders and are hereby acknowledged. COPYRIGHT © 2005–2007, TANDBERG Philip Pedersens vei 22 1366 Lysaker, Norway Tel: +47 67 125  125 Fax: +47 67 125  234 e-mail: [email protected] Trademarks, Copyright, Disclaimer, License Agreements, and Paten Table of Contents Disclaimers, Patents etc. Safety, Environmental Introduction Installation Quick Setup Operation Backup and Restoring Administrator Settings C

All rights reserved. This document contains information that is proprietary to TANDBERG. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form, or by any means, electronically, mechanically, by photocopying, or otherwise, without the prior written permission of TANDBERG. Nationally and internationally recognized trademarks and trade names are the property of their respective holders and are hereby acknowledged. Contains iType™ from Agfa Monotype Corporation. Disclaimer The information in this document is furnished for informational purposes only, is subject to change without prior notice, and should not be construed as a commitment by TANDBERG. The information in this document is believed to be accurate and reliable; however TANDBERG assumes no responsibility or liability for any errors or inaccuracies that may appear in this document, nor for any infringements of patents or other rights of third parties resulting from its use. No license is granted under any patents or patent rights of TANDBERG. This document was written by the Research and Development Department of TANDBERG, Norway. We are committed to maintain a high level of quality in all our documentation. Towards this effort, we welcome you to contact us with comments and suggestions regarding the contents and structure of this document. Copyright © 2005–2007 TANDBERG. All rights reserved. TANDBERG is a registered trademark of TANDBERG ASA and/or its subsidiaries in the United States and/or other countries. Third Party Software Amended / Expanded Copyright notices for third- party software on the TANDBERG Content Server systems are listed below: Full copies of the licenses and warranty statements are located on the product CD in the license files directory. The non-commercial third party code is distributed in binary form under the terms of non- copyleft style open source licenses such as BSD. In accordance with section (6) of the GNU Lesser General Public License and section 3.6 of the Mozilla Public License, copies of such code will be provided upon request by contacting TANDBERG. Please contact us by using the Online Support section at www.tandberg.com or the “contact us” section of this manual. Please provide USD 10.00 for media and shipping. This product includes software licensed from Agora Laboratories. Copyright © 2003 Agora Laboratories, Inc. All Rights Reserved. Portions utilize Microsoft Windows Media Technologies. Copyright © 1999–2002 Microsoft Corporation. All rights reserved. RealNetworks® technology is provided under license from RealNetworks, Inc., copyright © 1995–2003 RealNetworks, Inc. and/or its suppliers. P.O. Box 91123, Seattle Washington 98111–9223, U.S.A. Patents Pending. All rights reserved. RealNetworks is a registered trademark of RealNetworks, Inc. License for OpenSSL This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit. (http://www.openssl.org/). Copyright © 1998–2005 The OpenSSL Project. All rights reserved. THE OpenSSL SOFTWARE IS PROVIDED BY THE Open SSL PROJECT “AS IS” AND ANY EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE OpenSSL PROJECT OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING ,BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT( INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. LICENSE FOR Dojo Copyright © 2005–2006, The Dojo Foundation All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: Redistributions of source code must retain the • above copyright notice, this list of conditions and the following disclaimer. Redistributions in binary form must reproduce • the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. Neither the name of the Dojo Foundation nor • the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS “AS IS” AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE COP LIAB SPE DAM PRO SER OR CAU WH TOR ARI THIS POS GN Sof FFM Mo Sof MPE LIC Cop Red form prov R • a a R • t c t p N • t e s

AND CONTRIBUTORS ``AS IS’’ AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE FOUNDATION OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. LICENSE FOR JSON LICENSE: Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. THIS SOFTWARE IS PROVIDED ``AS IS’’ AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, ROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. @category @package Services_JSON @author Michal Migurski @author Matt Knapp @author Brett Stimmerman @copyright 2005 Michal Migurski @license http://www.opensource.org/licenses/bsd-license.php @link http://pear.php.net/pepr/pepr-proposal-show.php?id=198 QuickTime is a trademark of Apple Computer, Inc. Zune is a trademark of Microsoft Corporation. All rights reserved. This TANDBERG prod patents: US7,136,577 US6,590,603 US7,283,588 EP01953201 GB1338127 Other patents pendin View http://www.tand End-User License IMPORTANT: THE US CONTAINS IMPORTAN END USER LICENSE A SHOULD BE READ PR CONSTITUTES ACCEP Contact Informat TANDBERG Philip Pedersens vei 1366 Lysaker, Norwa Tel: +47 67 125  125 Fax: +47 67 125  234 E-mail: tandberg@tan

this Version? Trademark/ Licenses Safety/ Environmental Introduction Installation Quick Setup Operation Administrator Settings D 13898.04 DECEMBER 2006

instructions completely, before operating the equipment and keep this manual for future reference. The information in this summary is intended for operators. Carefully observe all warnings, precautions and instructions both on the apparatus and in the operating instructions. Operator Safety / Environmental Issues Table of Contents Disclaimers, Patents etc. Safety, Environmental Introduction Installation Quick Setup Operation Backup and Restoring Administrator Settings C

instructions completely before you connect the equipment to the power source. Carefully observe all warnings, precautions and instructions both on the apparatus and in these operating instructions. Retain this manual for future reference. Water and Moisture Do not operate the apparatus under or near • water—for example near a bathtub, kitchen sink, or laundry tub, in a wet basement, near a swimming pool or in other areas with high humidity. Never install jacks for communication cables • in wet locations unless the jack is specifically designed for wet locations. Do not touch the product with wet hands. • Cleaning Unplug the apparatus from communication • lines, mains power-outlet or any power source before cleaning or polishing. Do not use liquid cleaners or aerosol cleaners. • Use a lint-free cloth lightly moistened • with water for cleaning the exterior of the apparatus. Ventilation Do not block any of the ventilation openings • of the apparatus. Never cover the slots and openings with a cloth or other material. Never install the apparatus near heat sources • such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat. Do not place the product in direct sunlight or • close to a surface directly heated by the sun. Lightning Never use this apparatus, or connect/ • disconnect communication cables or power cables during lightning storms. Dust Do not operate the apparatus in areas with • high concentration of dust. Vibration Do not operate the apparatus in areas with • vibration or place it on an unstable surface. Power Connection and Hazardous Voltage The product may have hazardous voltage • inside. Never attempt to open this product, or any peripherals connected to the product, where this action requires a tool. This product should always be powered from • an earthed power outlet. Never connect attached power supply cord to • other products. In case any parts of the product have visual damage never attempt to connect mains power, or any other power source, before consulting service personnel. The plug connecting the power cord to the • product/power supply serves as the main disconnect device for this equipment. The power cord must always be easily accessible. Route the power cord so as to avoid it being • walked on or pinched by items placed upon or against it. Pay particular attention to the plugs, receptacles and the point where the cord exits from the apparatus. Do not tug the power cord. • • If the provided plug does not fit into your • outlet, consult an electrician. Never install cables, or any peripherals, • without first unplugging the device from it’s power source. Servicing Do not attempt to service the apparatus • yourself as opening or removing covers may expose you to dangerous voltages or other hazards, and will void the warranty. Refer all servicing to qualified service personnel. Unplug the apparatus from its power source • and refer servicing to qualified personnel under the following conditions: If the power cord or plug is damaged or • frayed. If liquid has been spilled into the apparatus. • If objects have fallen into the apparatus. • If the apparatus has been exposed to rain or • moisture. If the apparatus has been subjected to • excessive shock by being dropped. If the cabinet has been damaged. • If the apparatus seems to be overheated. • If the apparatus emits smoke or abnormal • odor. If the apparatus fails to operate in • accordance with the operating instructions. Acc U • m Co D • r

pollution, and thereby helps save the environment. Our products reduce the need for travel and transport and thereby reduce pollution. Our products have either none or few consumable parts (chemicals, toner, gas, paper). Our products are low energy consuming products. TANDBERG’s Environmental Policy Environmental stewardship is important to TANDBERG’s culture. As a global company with strong corporate values, TANDBERG is committed to following international environmental legislation and designing technologies that help companies, individuals and communities creatively address environmental challenges. TANDBERG’s environmental objectives are to: Develop products that reduce energy consumption, CO • 2 emissions, and traffic congestion. Provide products and services that improve quality of life for • our customers. Produce products that can be recycled or disposed of safely at • the end of product life. Comply with all relevant environmental legislation. • European Environmental Directives As a manufacturer of electrical and electronic equipment TANDBERG is responsible for compliance with the requirements in the European Directives 2002/96/EC (WEEE) and 2002/95/EC (RoHS). The primary aim of the WEEE Directive and RoHS Directive is to reduce the impact of disposal of electrical and electronic equipment at end-of-life. The WEEE Directive aims to reduce the amount of WEEE sent for disposal to landfill or incineration by requiring producers to arrange for collection and recycling. The RoHS Directive bans the use of certain heavy metals and brominated flame retardants to reduce the environmental impact of WEEE which is landfilled or incinerated. TANDBERG has implemented necessary process changes to comply with the European RoHS Directive (2002/95/EC) and the European WEEE Directive (2002/96/EC). Waste Handling In order to avoid the dissemination of hazardous substances in our environment and to diminish the pressure on natural resources, we encourage you to use the appropriate take-back systems in your area. Those systems will reuse or recycle most of the materials of your end of life equipment in a sound way. TANDBERG products put on the market after August 2005 are marked with a crossed-out wheelie bin symbol that invites you to use those take-back systems. Please contact your local supplier, the regional waste administration or http://www.tandberg.net/recycling if you need more information on the collection and recycling system in your area. Information for R As part of complianc TANDBERG provides of new equipment pu 2005. Please contact TAND product for which you Model number of • Your company’s n • Contact name • Address • Telephone numbe • E-mail. • Digital User Guid TANDBERG is please printed versions of o Instead of a range of CD—which can be us of languages. The en The CDs are recyclab simple web-based se information you need now have an intuitive range of useful featu be printed locally, wh

ᴀѻકЎ A 㑻ITEˈ೼݊Փ⫼䇈ᯢ,䫁⠠ㄝᰒ㨫ԡ㕂ЁᏆࣙ৿བϟݙ ᆍⱘໄᯢ(We declare here that the subject product is A Class ITE product, and the following statement is clearly marked in the user manual and nameplate ˖ ໄ ᯢ ℸЎ A 㑻ѻકˈ೼⫳⌏⦃๗Ёˈ䆹ѻકৃ㛑Ӯ䗴៤᮴㒓⬉ᑆᡄDŽ೼䖭 ⾡ᚙމϟˈৃ㛑䳔㽕⫼᠋ᇍ݊ᑆᡄ䞛পߛᅲৃ㸠ⱘ᥾ᮑDŽ WARNING: This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. ໄᯢ᠔೼ԡ㕂 Position of the Declaration˖ ݀ৌCompany Name˖TANDBERG ㅒᄫ/ⲪゴSignature/ Stamp˖

easy way to record video meetings and view them live or on demand. The following page provides an overview of the main features. We recommend that you check out the TANDBERG web site regularly for updated versions of this manual: http://www.tandberg.com/support/ documentation.php Content Server Table of Contents Disclaimers, Patents etc. Safety, Environmental Introduction Installation Quick Setup Operation Backup and Restoring Administrator Settings C

The TANDBERG Content Server provides users with a quick and easy way to record video meetings and view them live or on demand from their computers. Flexible Content Creation Customizable Personal and System • Recording Aliases automatically apply recording and streaming settings, conference permissions and metadata. Support for dialing in and dialing out from • the Content Server. TANDBERG Management Suite (TMS) • integration: Support for Personal and System • Recording Aliases through integration with TMS 11.8. Backwards compatibility with TMS 11.7. • Recording Large scale content creation from up to five • concurrent video conferences (if registered to a gatekeeper). Powerful predefined system templates (see • Recording Templates at a Glance for a full list of system templates and their recording and streaming outputs). Dual Stream support for all calls. • Streaming Live streaming of video meetings in multiple • formats and data rates. Multicast and unicast streaming. • In-built Windows Media™ streaming server. • Integration with external streaming servers for • publishing Windows Media™, RealNetworks® Real Media (RealAudio® and RealVideo®) and QuickTime® compatible MPEG4 content. N • • • • • • • • • • • • Authentication Support for local, LDAP and domain • authentication. Support for guest (unauthenticated access) • with PIN-protection for conferences. Permissions Access-list based model for viewing live and • recorded conferences and editing recorded content. Content Library Searchable content library for viewing live • and recorded content. Ability to assign customized Categories • to conferences and sort conferences by Category. Content Viewing Experience Indexing content for quick retrieval by using • the Index. Picture in Picture, Two Videos, Joined, and • Switching layouts available. Ability to switch between different views • of the video streams and the index (if available). Content Editing Ability to add and manage index points in • the Content Editor. Ability to set the start and end points for • conference playback and create a playlist for playback of up to two conferences. Administration User-friendly web-based interface for • administrative system configuration. Access to administrative logs and Windows • Server from the Content Server web interface. Gatekeeper Settings Ability to register the Content Server with • the gatekeeper as a Terminal or a Gateway. Native support for Expressway. • Scalability Support for media storage in an external • storage location, such as Network Attached Storage.

Content Server. Observe that for security reasons we strongly recommend that you change the IP address from DHCP to static as soon as the unit is in production. We recommend that you check out the TANDBERG web site regularly for updated versions of this manual: http://www.tandberg.com/support/ documentation.php Content Server Table of Contents Disclaimers, Patents etc. Safety, Environmental Introduction Installation Quick Setup Operation Backup and Restoring Administrator Settings C

cable to an electrical distributi socket. Press the power switch button at the back side to 1 to turn on the Content Server. On the front panel of the syste the power indicator LED, marke Pwr, will light up. Preparing for Use What’s in the Box? To avoid damage to the unit during transportation, the Content Server is delivered in a special shipping box, which should contain the following components: CD with User Guide and other documentation. • Rack-ears, screws and screwdriver. • Cables. • Power cable. • Ethernet cable. • TANDBERG Content Server. • Please report any discrepancies to your TANDBERG Representative immediately. Installation Site Preparations Make sure the Content Server is accessible • and that all cables can be easily connected. For ventilation: Leave a space of at least • 10 cm (4 inches) behind the Content Server’s rear panel and 10 cm (4 inches) in front of the front panel. The room in which you install the Content • Server should have an ambient temperature between 0 ºC and 35 ºC (32 ºF and 95 ºF) and between 10 % and 90 % non-condensing relative humidity. Do not place heavy objects directly on top of • the Content Server. Do not place hot objects directly on top, or • directly beneath the Content Server. Use a grounded AC power outlet for the • Content Server. Rack Mounting (optional)  Before starting the rack mounting please make sure the TANDBERG Content Server is placed securely on a hard flat surface.  Disconnect the AC power cable, if applicable.   Attach the brackets to the Content Server on both sides of the unit.  Insert the Content Server into a 19” rack, and se  Connect a LAN cable from the LAN 1 connector on the Content Server to your network. The LAN 2, 3 and 4 connectors are not used and should be left open. Connecting Cables

About IP Address Setting IP Settings Menus Available The Content Server requires the IP Address Settings to be configured before it can be used. IP Address can be configured using the LCD Panel—see the block diagram to the right and the example on the next page. The front panel keys are used as follows: Use this key to enter the edit mode and confirm selection or entry. Use this key to return to the previous menu screen or exit the edit mode without saving the latest entry. Use these keys to select items in the menu, move between values in a numerical address and modify numerical values. Menu title is shown in orange. IP Settings Address Type IP Address Subnet Mask Default Gateway DNS (Preferred) DNS (Alternate) To Commands To Version Info Address Type: IP Address Subnet mask Default Gateway DNS (Preferred) DNS (Alternate) Select Ty DHCP Static Edit Addr 000.000.0 Edit Subn 000.000.0 Edit Gate 000.000.0 DNS Serve 0.0.0.0 DNS Serve 0.0.0.0 Version Info

Set the IP Address to Static Example 1: Setting the IP Address Type Example 2: Setting the IP Address Itself We strongly recommend that you change the IP address from DHCP to Static once the Content Server is in production. Use the examples on this page together with the diagram on the previous page to set the IP address. To set the subnet mask, default gateway and DNS IP addresses, follow the steps described below.        Use the Arrow keys to scroll up and down and have the settings shown displayed one by one. The menu title will be retained. The IP Settings has six submenus. Use the Arrow keys to locate Address Type IP Settings Address Type IP Address Subnet Mask Default Gateway DNS (Preferred) DNS (Alternate) The upper line is the menu title (as shown here) or a text describing a submenu or the setting shown (as in the example to the right). The settings available can be displayed one by one (the upper line is retained) by scrolling up and down. Press Enter to produce the menu. The display shows two lines at a time: U P p P Selecting IP Settings > Address Type Use the Arrow keys to scroll up and down and have the settings shown displayed one by one. The menu title will be retained. The IP Settings has six submenus. Use the Arrow keys to locate IP Address IP Settings Address Type IP Address Subnet Mask Default Gateway DNS (Preferred) DNS (Alternate) The upper line is the menu title (as shown here) or a text describing a submenu or the setting shown (as in the example to the right). The settings available can be displayed one by one (the upper line is retained) by scrolling up and down. Press Enter to produce the menu. The display shows two lines at a time: Press Enter to edit the address. The first digit will now blink. Use the Arrow keys to scroll through the numbers (0–9) and press Enter when the number requested appears. The next digit will then start to blink. Repeat until the final digit has been set. Press Enter to enter the submenu: P a W p U U in I If p s U w Selecting IP Settings > IP Address

online and operational quickly. Please note that as a security precaution, you should change the administrative password at setup time and before the Content Server is used in production. We recommend that you check out the TANDBERG web site regularly for updated versions of this manual: http://www.tandberg.com/support/ documentation.php Content Server

to Enabled and set the Gatekeeper IP address. You can choose to register the Content Server as a Terminal or a Gateway. If you select Gateway registration, you will need to enter H.323 and E.164 Gateway prefixes.  Go to the Administrator Settings > Site Settings to set the System Name for the Content Server. Note: The System Name is used by TMS to identify the Content Server. Basic H.323 Services Setup via Content Server Interface—Step 1 Initial Setup About Basic H.323 Services A quick basic setup of your TANDBERG Content Server includes: Setting up H.323 services via the Content 1. Server interface. Making a test call recording. 2. Changing the administrator password and 3. setting up server date and time on the Windows Server.  Start a Web browser and enter the IP address of the Content Server. You can use either http or https, with https recommended for administrative access.  When prompted for login, enter the username administrator and password TANDBERG   For more on setting the administrative properties and user configuration, see the Administrator Settings section. The default local administrator account should be used for administrative functions such as system upgrades and updates and when using Remote Desktop access to the Content Server. It is therefore very important to change your password as described in the Windows Server Setup section. You can register the Content Server with either gatekeeper or border controller. For simplicity in this document we’ll use gatekeeper to refer to either device. Make sure that the E.164 aliases and H.323 IDs unique on your network are valid for your gatekeeper or border controller. By default, the Content Server’s H.323 ID is set to the machine name, eg. TANDBERG-. The H.323 ID of a live Recording Alias is set to Live and the H.323 ID of an on demand Recording Alias is set to OnDemand. If upgrading from S2, the machine name will be replaced by the serial number. !

Call Recording Test About Basic H.323 Services A quick basic setup of your TANDBERG Content Server includes: Setting up H.323 services via the Content 1. Server interface (described on the previous page). Making a test call recording. 2. Changing the administrator password and 3. setting up server date and time on the Windows Server (described on the next page).  If you have logged out, log back in to the Content Server web interface via http or https://.  Go to Conference Setup > Create Conference.  To read more on Recording Aliases, see Recording Aliases  If the recording alias you have selected has a live stream output, you can watch the streaming call in Live Conferences. Calls made with aliases which have no live streaming outputs will not be available for viewing until the call has finished and the recording has been transcoded.  You can end the call from the Edit link in Live Conferences, or from the endpoint you dialed.  If the Content Server is not registered to a gatekeeper, you can make a test recording by dialing the IP address of the Content Server from an endpoint.

About Basic H.323 Services A quick basic setup of your TANDBERG Content Server includes: Setting up H.323 services via the Content 1. Server interface (described two pages back). Making a test call recording (described on 2. the previous page). Changing the administrator password and 3. setting up server date and time on the Windows Server.  Once the initial setup has been completed (previous page), log in to the Web User Interface for Microsoft Windows Server administration, https://:8098/, using Internet Explorer and use the Set Administrative Password tool to change your administrative password.  Go to Maintenance > D on the server. Web Server Setup To read more on how to set the administrative properties and user configuration, see the Administrator Settings section. You may wish to record your new administrative password in a safe location. Please note that you should not change the default administrator account name. Recommended Next Steps Register your Content Server using the Registration Card or via the web 1. at www.tandberg.net/register Apply the most recent 2. security updates for the Content Server Decide what your Content Server settings will be in the following areas: 3. Authenticatio • n: Use Local machine users, or a. use LDAP/Active Directory users and groups (recommended). b. Manual dial or • TMS: Use in stand-alone mode with ad hoc dialing a. Use with TMS 11.8 for scheduled calls. b. Review • recording template Optional – configure speci • Configure your servers a. Configure external stre b. Optional – add new • Categ Configure • Recording aliase Review • ports used by the settings if required. Remember to restart the Content Server every time you change date, time and time zone information.

product registration and security updates. Procedures for restarting, shutting down and restoring the Content Server to default settings are also explained in this section. We recommend that you check out the TANDBERG web site regularly for updated versions of this manual: http://www.tandberg.com/support/ documentation.php Content Server

Product Registration You need to register the product if you would like to receive an email from TANDBERG Constant Care Services when Content Server updates to the TANDBERG Content Server become available. You can register using the Registration Card provided with your Content Server or via the web at www.tandberg.com/register. You can also check the following ftp site for all available downloads: http://ftp.tandberg.com/pub/software/content_server/ Security Updates All relevant security updates for the TANDBERG Content Server are available from the following ftp site: http://ftp.tandberg. com/pub/software/device_security/. IT IS IMPORTANT THAT YOU DOWNLOAD AND INSTALL THE MOST RECENT SECURITY UPDATE FOR EACH YEAR FROM THE TANDBERG FTP SITE BEFORE USING THIS PRODUCT. YOU SHOULD ALSO CHECK THIS SITE REGULARLY TO SEE IF NEW SECURITY UPDATES ARE AVAILABLE. ALL SECURITY UPDATES RELEVANT TO THE Content Server ARE CUMULATIVE THROUGHOUT THE CALENDAR YEAR. Installing Softw Content Server sof be installed using Remote Desktop a Scheduling back • Using the • TCS N Using Remote Desktop  Open the Remote Desktop Utility on your PC (Start>Programs> Accessories>Communications>Remote Desktop Connection).  Provide the local administrator username and password.   Once you are logged in, you can gain access to security updates or software upgrade files on your local PC by expanding My Computer. Note that mapped drives correspond to the drives on your PC.  Once you have finished the necessary installati do so. Otherwise, terminate your Remote Deskt you choose Shut down, it will shut down the Co

System Status The LCD panel display indicates the current status of the Content Server. In addition you will also find the currently installed version, as can be seen from the below menu structure. LCD panel display when a call is currently in progress. LCD panel display when no calls are currently in progress. LCD panel display when transcoding is in progress. Command Menu Structure Restoring Default Settings is described on the next page. IP Settings are treated in Installation. Display information on the version currently installed. No Shutdown or Restart While Calls Are In Progress! We do not recommend to shutdown or restart the Content Server while calls are in progress. If the Content Server is in a call and the server is restarted or shut down, calls in progress will fail and will not be recorded. !  How to use the front panel keys is explained on the next page. For details on how to restart the TCS service without restarting the Content Server, see the Administrator Settings section. IP Settings Commands Version Info Restart? No Yes Shutdown? No Yes - Restore Defaults - Full Restore Config Restore Full Restore? No Yes Config Restore? No Yes

About Restoring to Default Settings The administrator can restore the Content Server to default settings partially or fully via the LCD panel. A partial restore to default settings—Config Restore—restores the default configuration files and templates, but does NOT affect the content stored on the server. A full restore to default settings—Full Restore —removes content and deletes all media files in addition to restoring the factory configuration files and templates.  Restoring to defaults command in v.3.0 will restore the Content Server to v.3.0 defaults, but it will also remove any configurations specific to v.2.x, if the Content Server has been upgraded to v3.0 from v2.x! What Does Config Restore Do? Deletes all user-created recording aliases, external media servers, call configuration files and templates and restores them to v.3.0 defaults. What Does Full Restore Do? Restoring to Default Settings Command Menu IP Settings Commands Version Info Restart? No Yes Shutdown? No Yes - Restore Defau Full Restore Config Restore IP Settings are described in Installation.  Press Enter to display the Main Menu screen.  From the Main Menu screen, use the Up or Down arrow to select Commands.   From the Commands menu, use the Up or Down arrow to select Restore Defaults and press Enter.  From the Restore Defaults menu, use the or Config Restore and press Enter. If you are performing a full restore, you will be a screen. At the Full Restore? prompt, use t Enter to confirm. If you are performing a partial restore, you will b following screen. At the Config Restore? p Yes and press Enter to confirm. ! Used to enter the edit mode and confirm selection or entry. Used to return to the previous menu screen or exit the edit mode without saving the latest entry. Used to select items in the menu, move between values in a numerical address and modify numerical values. For an example of this, turn to IP Address Setting Configuration in the Installation section. Using the Front Panel Keys Deletes all user-created recording aliases, external media servers, call configuration files, categories and recording templates and restores them to v.3.0 defaults. Deletes all conferences and media files. • Deletes all server logs. • If data location has been changed to an • external storage location (NAS), a full restore will change the default storage location back to the Content Server. Restoring to defaults—both Config Restore and Full Restore—will take about 20 minutes and must not be interrupted! Logs are available in E:\logs\Restore directory. Display information on the version currently installed.

This section describes the backup and restore procedures for the TANDBERG Content Server. Please note that scheduled backup functionality is only available in version 2.3 or higher. This document covers version 3 of the TANDBERG Content Server Adminstrator Guide. We recommend that you check out the TANDBERG web site regularly for updated versions of this manual: http://www.tandberg.com/support/ documentation.php Content Server

Before You Start The Backup Procedure Before attempting backup, check in Add/Remove programs that you have Windows Server 2003 Service Pack installed. Please ensure that Service Pack 2 is installed on the Content Server before proceeding with backup. Visit http://www.tandberg.com/support/tandberg_device_ security.jsp for instructions on how to install Microsoft Windows Server 2003 Service Pack 2 on the TANDBERG Content Server. You will need a USB Hard drive with enough space for all files to be backed up. Check the total size of the files to be backed up on your Content Server (in My Computer). You can also back up to a network location.  If you are not backing up to a network location, connect a USB hard drive to a USB port on the Content Server. If the USB device does not appear in My Computer, go to Computer Management and assign a drive letter which does not conflict with the existing drives (eg. F).  Login to the select Windo menu. If you are no the Backup W to Start > Al Backup  Click on the Maintenance tab, then select the Backup link.  Authenticate to open a Remote Desktop connection. If your Internet Explorer 7 settings prevent you from running Active X scripts, you may need to add the Content Server to your Trusted Sites list in IE.  Start the Ba

 From the What to Back up screen, select Let me choose what to back up.  The below screen, Completing the Backup or Restore Wizard, will summarize your backup information. Click on Finish to start your backup.  Select Back up files and settings.  From the Backup Type, Destination and Name screen: Browse to the network location or USB Hard Drive you want to use for your backup. Type a name for your backup.  From the Item next to: Local Disk [C The backup p of data. Backup prog report is pro Your backup The Backup Procedure cont.

previous pages. Select Advanced Mode.  Click on the Schedule Jobs tab.  Click on the  This will open the Backup Wizard. From the What to Back up screen, select Back up selected files, drive, or network data. Click Next.  From the Items to back up screen, select the check boxes next to: Local Disk [C:], Local Disk [E:] and System State.  From the Bac Browse to th want to use The Scheduling Backup Procedure

backup. Example set  From the Type of Backup screen, select the type of backup from the following options: Normal. Backs up selected files and marks each file as backed up Copy. Backs up selected files but does not mark any as backed up Incremental. Backs up selected files only if they were created or modified since the previous backup Differential. Backs up selected files only if they were created or modified since the previous backup but does not mark them as backed up Daily. Backs up only files that were created or modified today.  From the When to Backup screen, select Later and click on the Set Schedule button to make your scheduling selections.  From the Backup Options screen, select Append this backup to the existing backups. The Scheduling Backup Procedure cont. Scheduling Backups... cont.

Scheduling Backups... cont. After clicking OK, you will be prompted twice to supply the password for the account that the backup will run under. The below screen, Completing the Backup or Re information. Click on Finish to schedule the bac

 Uninstall the TANDBERG Content Server. From Start > Control Panel, open Add or Remove Programs. Select TANDBERG Content Server and click on Change. At the following screen, select the Remove option.  Go to Start > Backup.  End any calls in progress and open Remote Desktop access to your Content Server.  Uninstall the SQL Server 2  In the following Component Selection screen, select TCS database Engine and click on Next.  From the Add/Remove Programs, uninstall Microsoft SQL Server VSSWriter and Microsoft SQL Server Setup Support Files. Browse to C:\Windows\Security Look for files called edb*.log, there should be edb.log and at least one or two others maybe more (often called edbtmp.log or edb0000*.log). DO NOT delete edb.log, but delete the other one or two files. Not removing these files could result in future upgrades failing following the restore. The Restoring Procedure

The Restoring Procedure cont...  Click on Adva the Backup o From the How files.  From the What to restore screen, select the check boxes next to: Local Disk [C:], Local Disk [E:], and System State Acknowledge the following warning about System State restore.  From Where to restore screen, leave the default setting— Original location.  Start the Backup Wizard. Select Restore files and settings.

Restore Options screen. Click on Finish on the following screen, Completing the Backup or Restore Wizard to start the restore process. The progress Once the restore has completed, more detailed information can be obtained by clicking on the Report button. YOU MUST RESTART THE COMPUTER AFTER THE Restoring your Content Server Application, Media and Settings... cont. The Restoring Procedure cont...

with the administrative menu functions important for the correct configuration and functioning of the Content Server. This section explains the Site Settings, User and Category management. It allows you to edit and create recording and call configuration templates which determine the output of your recordings. The Administrator Settings menu gives you access to view Server logs, view and add option keys, and view the storage location of your media. We recommend that you check out the TANDBERG web site regularly for updated versions of this manual: http://www.tandberg.com/support/ documentation.php Content Server

 Use a web browser to log in to the Content Server interface via http or https:/ /. The administrator needs to review the administrator settings and configure the settings based on the requirements of the installation site. Configuration settings can be made via the Administrator Settings menu. Factory default user name for the local administrator account is administrator and factory default password is TANDBERG. It is strongly recommended that you change the administrative password at setup time and before the Server is used for production. About Administrator Settings Logging In to View the Administrator Options  Click on Login.   Once successfully logged in, the screen will display your display name and user name at the bottom left of the screen, with menu items now available according to your login privileges.  Click on Administrator Settings to display the op following pages.

information in the Site Settings menu to ensure that the system is configured properly for their installation site. All changes made in the Site Settings page need to be confirmed by clicking the Save button at the top or bottom of the page. Site Settings contain: System information • Gatekeeper settings • Advanced H.323 settings • SIP settings • Authentication • API • User properties • System Defaults • These are described on the following pages. About Site Settings The Site Settings If c w d If th m If w y R c a d If the Content Server is in a call, the administrator is unable to edit the current site settings. The Site Settings page will contain the text: Cannot edit Site Settings—Content Server is currently in a call. ! The + indicates that this topic is expandable in the usual way. Once expanded, the sign changes to – to show that the topic can be collapsed again. T T T T T T T T

Content Server. Restart Service. This will terminate calls that are currently live (that is, the calls will be ended and conferences will not be available for on demand playback). Before restarting the service, check if there are live conferences in progress in the Live Conferences page or check the call status on the LCD panel of the unit. The Site Settings page will also display a warning if calls are in progress. If you click on the Restart Service button while calls are in progress, you will be asked to confirm if you want to go ahead with the restart. Site Settings (continued) System Information Settings The System Name is used in the TANDBERG Management Suite to identify added Content Servers. It is not the same as the S2 “System Name” as that was the H.323 ID.

as a gateway. Current Status. Displays the status of Content Server registration with the gatekeeper (registered or not registered). Gatekeeper Enabled. Choose Enabled to register with the gatekeeper. Gatekeeper Address. This gatekeeper IP-address will be used. Registration. Choose to register the Content Server as a Terminal or as a Gateway. H.323 Gateway Prefix. Alias prefix if registered as a gateway. E.164 Alias. Other systems can call the Content Server using the E.164 Alias, if the Content Server is registered to the gatekeeper. The recording alias specified in the Default Recording Aliases will be used for the call. H.323 ID. Other systems can call the Content Server using the H.323 ID, if the Content Server is registered to the gatekeeper. The recording alias specified in the Default Recording Aliases will be used for the call. Site Settings (continued) The Gatekeeper Settings

Use Static Ports is disabled by default. This means that the system will dynamically allocate which ports to use when opening a TCP/UDP connection. Static ports can be enabled by selecting the checkbox and specifying the required range of ports. Port Range. 3230 to 3270 is the standard firewall port range. It needs to be configured according to your local firewall settings. NAT. Network Address Translation is used when the Server is connected to a router with NAT support. The default setting for NAT is Off. If NAT is On, the system will signal the configured NAT address in place of its own IP address within Q.931 and H.245. If NAT is set to Auto, the system will try to determine whether the NAT address or the real IP address should be used for signaling. This is done to make it possible to make calls to endpoints on the LAN as well as WAN. Site Settings (continued) The Advanced H.323 Settings Changes to any fields in this section require you to Restart Service.

registration with the SIP registrar. S a Display name. Enter the Content Server’s SIP display name. S th o C T R Server Discovery is Manual. The IP of the Server must be entered below. S q Server Type. Select the type of SIP registrar. The default setting is Auto, which supports registering to standard SIP servers like OpenSer. T fo (T D User name. Enter the user name to authenticate toward the SIP server. Password. Enter the password to authenticate toward the SIP server. Password confirm. Re-enter the password. Site Settings (continued) The SIP Settings T to S re R re

method for the Content Server. Choose Local. If you select local authentication, only users with valid local accounts who have been added through the User Management page will be able to log in. Local groups are not supported. Choose Domain. If you select domain authentication, the Content Server must be added to the domain, and details of the LDAP server used for authentication must be filled out in the fields below. Please see the sidebar to the right for more notes on domain authentication. Choose LDAP. If you select LDAP authentication, details of the LDAP server used for authentication must be filled out in the fields below. Please see the sidebar to the right for more notes on LDAP authentication. Server address. Enter the DNS name or IP address of your LDAP server. Only Microsoft Active Directory Server is supported for 3.0 and 2.x versions of the Content Server. Port. Port 389 is the default port for most Domain Controllers. Global Catalog Servers may use port 389 or 3268. Both LDAP and Do details of a Micros Authentication sec Server is supported by the Clicking on the Save butto LDAP server settings as th server. Changes to Site Se entered are incorrect. Domain Authentication Domain authentication can added to the domain. If yo you need to define a separ existing security policies m Please contact your author the recommended security Under Domain authenticat users are able to log in. Th administer the server, or s privileges. LDAP Authentication LDAP authentication does domain. Before changing authentic must add at least one LDA Content Server. To do this, at least one valid usernam Under LDAP authentication login method. However, the following string: #page:log URL of the browser: Example: The URL will look http://

Server uses to search for user records. The Content Server will search the object specified by the Base DN (Distinguished Name) and any objects beneath it. The Base DN is a unique name for this container. It consists of OU, CN, and DN components. Base DN examples: OU=employees,DC=company,DC=com OU=marketing, OU=employees,DC=company,DC=com In the examples above, OU ‘marketing’ is contained within the OU ‘employees’, so OU=employees,DC=company,DC=com will identify all employees of the company including the Marketing department, and OU=marketing,OU=employees,DC=c ompany,DC=com will identify users from the Marketing department only. Confirm that it w Passwo identifie Site Settings (continued) The Authentication Settings

stay enabled in the following cases: If integration with TMS is required. • If the API is used for customized • integration with other systems. Refer to the TANDBERG Content Server API Documentation for details of available API calls. The default API password at install is TANDBERG. It is strongly recommended that you change this password if you want the API to remain enabled. If you clear the password and the password field is empty, API clients will not receive an authentication challenge. Site Settings (continued) The API Settings Refer to the TANDBERG Content Server API Documentation D1398002, for details of available API calls.

to the Content Server. When Allow Guest Access is checked, users do not have to authenticate to view conferences. Anyone can view all conferences that have Allow access to all users checkbox selected in Conference permissions. Site Settings (continued) The User Properties Settings

see Recording Aliases. Default Recording Alias. If the system E.164 alias, system name or content server IP address is called from an endpoint, the Recording Alias specified here will be used for recording and/or streaming the call. The Recording Alias determines: The call settings, based on the call • configuration specified in the alias. The outputs, based on the recording • template specified in the alias. Access to the live and recorded • conference. Conference password (optional). • All conference metadata, such as • the conference name, description, speaker, location, copyright and category specified in the Alias will be automatically applied to the conference and can be edited before the call is placed and also after the call has finished. Defau sectio Live • Str stre Ser ser Live • stre An Qui in M me Live • stre ext ser the stre On • Me ext Me me dem On • We as An Qui in M me On • We as as Me me dem The System Default Settings Site Settings (continued)

The User Manager Settings The User Management menu is used to add new users, change user privileges and delete users. GUEST ACCESS The Content Server supports guest access to view conferences. If you want guest users to view conferences without having to log in to the Content Server: Select • Allow Guest Access checkbox in Site Settings, and Select • Allow access to all users checkbox in Conference permissions for all or some conferences. With guest access, users only need to enter the Content Server IP address in their browser and they do not have to authenticate at all to view those conferences. In this case, you only need to add users who will have to authenticate (log in) to get special privileges, such as administrators and owners. AUTHENTICATED ACCESS The Content Server also supports authenticated access to view conferences. If you want only authenticated users to view conferences, make sure that the Allow Guest Access checkbox is deselected in Site Settings . In this case, you have to add all users who need access to view, edit or administer content (through the Add Users page). If you select Allow access to all users checkbox in Conference permissions, those conferences will be available for viewing by all authenticated users. AUTHENTICATED AND GUEST ACCESS It is also possible to have a mixture of guest and authenticated access for viewing conferences. If you want some conferences to be available to everybody, and other conferences restricted to authenticated users: Select • Allow Guest Access checkbox in Site Settings, and ... Select • Allow access to all users checkbox in Conference permissions for conferences you want guests to see. Add users and/or groups who need to login to the • Content Server (through the Add Users page) and then enter user- or group names in Conference permissions for conferences that only those authenticated users should be able to view. Depending on the authentication method chosen in Site Settings, administrators can add local users (who have been created on the local computer) or users (or groups) authenticated via LDAP.

User Management (continued) The User Manager Settings when Add Users Has Been Selected Use this page to add users to the system. Users need to be added to the user database on the Content Server in order to log in. To add users enter one user name per line, or user names separated by a semicolon (see examples on the next page). About Adding Users More on Adding Users can be found on the next page.

User Management (continued) If Local authentication is selected in Site Settings, local users can log in to the Content Server. Firstly, you need to ensure that local user accounts have been created on the Content Server. You can create local user accounts from the Windows Server administration site in the Administrator Settings menu. These users then need to be added to the Content Server database by entering their usernames on the Add Users page. Please note that adding local groups is not supported. Local usernames must be entered in this format: MACHINENAME\user.name:Display Name(optional) Adding Users Under Local Authentication A L lo • • U p a U p A Groups always need to be added manually through the Add Users page. LDAP/Active Directory groups must be entered in this format: @group.name Please note that although a group is added in this format, @group.name, both the group name and its base DN are displayed in the User Management page. When adding a group, all members of that group will be automatically added to the Content Server on login with the privileges you assigned to the group, if Domain or LDAP authentication is selected in Site Settings, and regardless of whether or not Allow Guest Access is selected in Site Settings. If you add a group with Owner privileges, as members of that group log in to the Content Server, their accounts will be automatically created. The User Role next to their user name in the User Management page will appear to be User, but they will have Owner privileges inherited from their group membership. If you want all members of the group to be Users or Owners, but some members of the group need administrative privileges, you can change the User Role for these members to Admin. The highest user role will be applied. Adding Groups LDAP/Active Directory users need to be added manually through the Add Users page before they can log in if: Domain • or LDAP authentication is selected in Site Settings, and Allow Guest Access • is selected in Site Settings. Adding users under Domain authentication: Users must be entered in this format: • DOMAINNAME\user.name or DOMAINNAME\user. name:Display name Adding users under LDAP authentication: Users must be entered in this format: user.name • or user.name:Display name Adding Users Manually When Domain or LDAP authentication is selected in Site Settings, LDAP/Active Directory users or groups can log in to the Content Server. Adding Users or Groups Under Domain or LDAP Authentication Adding Users Correctly U o u n

The contents of a template determine how a videoconference is streamed/recorded by the TANDBERG Content Server. The Content Server comes with a number of pre-defined templates that have no select box and so cannot be deleted. They can be edited and saved as new templates. They are described in detail on page 51. Templates that are used in a recording alias cannot be deleted. They are identifiable because their check box is greyed out. Administrator created templates can be edited, changed and saved or saved as a new template. About Template Editing Options to think about for using existing, or creating new templates to produce the output required: What codecs or combinations of codecs are • needed? Windows Media, Real Media or QuickTime? Is the conference needed to be streamed live • or on demand or both? What sizes are needed for the outputs: audio, • small, medium or large? Will there be any outputs for playback in • portable devices? What layout do you want for playback in the • viewer or for the portable device? According to what answers are given to the above options, a recording/streaming template can be chosen from one of the existing system templates, one of the system templates can be saved as a new template, or a new template can be created.

About System Templates A number of System Templates are available with S3 (which is the TANDBERG Content Server version described in this document). System templates cannot be changed but they can be edited and then saved as a new template.

The Template Section

The Content Viewer (I) Output Layout Two Videos—creates a video for the Main source and one for the Dual Source (VCR, Document Camera etc) for viewing in the Viewer. If Dual is not activated during the call, then only the Main Video will be available for On Demand playback. A dual stream will be displayed for Live conferences whether it is turned on or not. Joined—creates one video output consisting of the main source on the left and the dual to the right joined as one video file. Dual will be displayed as a poster when it is not activated. Switching—creates one video output. The Main video is replaced by the Dual when Dual is activated, then replaced by Main when Dual is stopped. Picture in picture—creates one video with main inserted into the Dual. When Dual is activated, the Main video will transition to the selected location, displaying the Dual video. On turning off Dual, the Main will transition to take up the entire video. M F • • • For more information and examples of layouts, see also Presentation Window.

Movie Settings Large. If your u choose ‘Large conference wil can be as high broadband con bit rate will get buffering, stop takes the long The resolution format negotia apart from QC pixels resolutio w288p calls, w In the Switchin 480 × 360 p • below 768k 640 × 360 p • at or below 576 × 448 p • 576 × 448 p • 768 × 448 p • at or above Movie Settings Conference Sizes. You can select up to two conference sizes. Your selection of conference sizes in the Template Editor should be based on the end-user’s streaming environment and Internet connection. Audio-only. If your users have a very poor quality Internet access, choose ‘Audio-only’. The average bit rate for streaming the conference will be around 35 kbps. Audio from the Main source will be recorded and played back, and if Dual Video is activated during the call, it will be displayed as still images. Small. If your users have 64k modem access, choose ‘Small’. The average bit rate for streaming the conference will be around 51 kbps. The resolution of the recorded video in the Switching layout will be up to 160x120 pixels (for QCIF, CIF, 2.5CIF and 4CIF calls) and 212x120 pixels (for w288p, w448p, w576p, 720p). In the Two Videos layout, Dual Video will be displayed as still images only. Medium. If your users have broadband access to the Internet (around 500kbps), choose ‘Medium’. The bit rate for streaming the conference will depend on the bandwidth of the call, but will be capped at 471 kbps. So, for example, a 128k call bandwidth will result in a 117kbps streaming bit rate for your conference, and a 384k call bandwidth will result in a 353kbps bit rate. All calls 512K and over will result in a 471kbps bit rate for your streaming conference. The resolution of the recorded video will depend on the video format negotiated for the call as well as the call bandwidth, apart from QCIF calls, which will always get a 160 × 120 pixels resolution. In the Switching layout, the resolution will be: 240 × 180 pixels for CIF, 2.5CIF and 4CIF calls made at or • below 384k; 320 × 180 pixels for w288p, w448p, w576p, 720p calls made • at or below 384k; 320 × 240 pixels for CIF, 2.5CIF and 4CIF calls made at or • above 512k; 424 × 240 pixels for w288p, w448p, w576p, 720p calls made • at or above 512k. The Content Viewer (II) Large provid adapti format negotia Higher quality a high resolutio a Large size W in a w576p cal 768 × 448 vide quality inputs w lower bit rate o used in a 384k streaming at 3

The Content Viewer (III) Movie Settings On Demand Media Server Settings. Displays the default Media Servers for the selected Formats. Non selected formats will be greyed out. Live Stream. Choose if the Conference is to be viewed Live. Select the Format and Size if more than one is selected in the Movie Settings. Only one live stream is available per conference – other formats and sizes you selected in the template will be transcoded after the conference has finished.

The Portable Devices Section Output Layout Switching—creates one video output. The Main video is replaced by the Dual when Dual is activated, then replaced by Main when Dual is stopped. Picture in picture—creates one video stream with main picture inserted into the Dual. When Dual is activated, the Main video will transition to the selected location, displaying the Dual video. On turning off Dual, the Main will transition to take up the entire video. This layout can be restrictive when viewing on a small screen.

The Download Section Output Layout Joined—creates one video output consisting of the main source on the left and the dual to the right joined as one video file. Dual will be displayed as a poster when it is not activated. Switching—creates one video output. The Main video is replaced by the Dual when Dual is activated, then replaced by Main when Dual is stopped. Picture in picture—creates one video with main picture inserted into the Dual. When Dual is activated, the Main video will transition to the selected location, displaying the Dual video. On turning off Dual, the Main will transition to take up the entire video.

The Summary Section Viewer Summary. Shows information about the outputs created by this template for the Viewer. Will display the Live format and size and up to two On Demand videos with format and size. There is a maximum of 6 outputs per Template. If the limit is exceeded, a message like “This template has 7 outputs. The maximum number of outputs for a template is 6. You must remove 1 output before you can save this template. See Summary for more information.” will be displayed and the template cannot be saved if there are more than 6 outputs, so some will have to be deleted. Download Summary. Shows information about the outputs created by this template for Download to a user’s computer. Will display the Output layout, format and size for all the Downloads selected. Portable Devices Summary. Shows information about the outputs created by this template for Portable Devices. Will display the format and size for iPod and Zune Video as well as audio formats chosen.

Enter the Name of the Template as meaningful as possible for the users who will be selecting Templates for their Personal Recording Aliases. The Name does not need to detail the outputs that the Template will create as this information is displayed in the Recording Alias and Create Conference pages. If none of the Create movies options are selected, the conference will be recorded to a file but no viewable outputs will initially be created. To create outputs from such a conference, Edit the Conference and choose the Add Outputs button. This allows an Editor to add viewable outputs to a completed conference that has been recorded. To create outputs for this Template, choose one or more of the following options: Create movies for the Content Viewer • Create movies for Portable Devices • Create movies for Download • The select options as detailed in previous screens. The Template Editor

Uses the Two Videos output consisting of a Main and a Du and On Demand. Windows Media PoP Live and On Demand with Portable Device Download Uses the Two Videos output consisting of a Main and a Du and On Demand. Also has downloadable Video outputs fo Windows Media PoP On Demand Only Uses the Two Videos output consisting of a Main and a Du Demand. No live output from this Template. Windows Media Single Live and On Demand Uses the Switching output. Displays Main but when Dua Conference size is Medium for both Live and On Deman Windows Media Single On Demand Only Uses the Switching output. Displays Main but when Dua Conference size is Medium for On Demand viewing only The System Templates Available About Templates The table shown here lists the default Windows Media System Templates that come installed with the Content Server.

About Media Servers Media Servers Use the Media Servers page to configure external streaming servers for live streaming and on demand playback of Windows Media, MPEG4 and Real Media. External streaming servers configured here will be available when you create new templates or edit existing templates. You can also specify your configured servers to be the default servers for new templates in Site Settings > System Defaults > Default Media Servers The TANDBERG Content Server comes with two preconfigured default media servers which cannot be edited or deleted: Local IIS Web Server • Local Windows Media Streaming Server •

Configuring Windows Media Streaming Server Adding Windows Media Streaming Server Click on the Add Windows Media Streaming Server (see also previous page) to create a new server for streaming Windows Media. Server push Server push. Select this option if you want to push your live stream to the external Windows Media streaming server. Port. Enter the port to be used with your external Windows Media streaming server. The default port if you are using the TCS’s Windows Media streaming server is 8080. Live URLs Use default live URLs. Choose this option to use the default live URL for this media server. Use alternate live URLs. Choose this option to supply your own URLs for live streaming. Enter the URLs for Main and Dual video streams and choose whether you wish the filename (in this case the publishing point name) to be appended to the alternate URL. Publishing Points Create new. Choose this option if you want the Content Server to create new publishing points on your external streaming server. Create new using settings from existing. Choose this option if you want the Content Server to create new publishing points on your external streaming server, using the settings from existing publishing points. Enter the existing Publishing Points for your Main and Dual video streams (they can be the same in both fields). Use existing. Choose this option if you have already set up publishing points on your external streaming server. Enter the existing Publishing Points for your Main and Dual video streams. There must be two different publishing points to stream one video stream off each.

Adding Windows Media Streaming Server cont... Media location Write movies to the default media location. Select this option if you want your media to be written to the TCS’s default media location (you can check the default media storage location in the Server Maintenance page). The default media location for Windows Media files is (media location)\data\media. Write movies to an alternate location. Choose this option if you want to write the media to an external streaming server using a shared drive or UNC path. Enter the shared drive or UNC path, e.g. //servername in the Alternate path field. FTP movies to location. Choose this option to FTP the media files to the external streaming server once the call has ended. Server Address. Enter the IP address or DNS name of the FTP server. Port. Enter the port number of the FTP service. Most FTP servers will use port 21. Directory. Enter the directory relative to the root FTP directory on the FTP server. Leave this blank to upload to the root FTP directory. The directory should be specified using forward slashes like in a URL, e.g. /movies/. User Name. Enter the username to be used for authentication with the FTP server. Password. Enter the password to be used for authentication with the FTP server. Password Confirm. Enter the password again to confirm.

basic setup, you can use the multicast delivery server you have configured and select it in the Live Media Server Settings section of your templates. Basic Setup—It Only Needs to Be Done Once Prerequisites Setting up Multicast Delivery Before you can start delivering your live content as a multicast stream you need to check that: Your network is multicast- • enabled. The IP address under • Destination multicast IP address and port is correct and modify it if necessary. You have configured a • multicast delivery server.  Verify the IP address under Destination multicast IP address.  Remote Desktop into your Content Server and choose Manage Your Server from the Start Menu.  Click on Manage this streaming media server.  Expand the l to the name streaming m server, then the list of Pu Points.  Select Category Multicast streaming.  Right-click on WMS Multicast Data Writer and select Properties from the drop-down menu. Verify that the IP address under Destination multicast IP address and port is correct and modify it if necessary.  Configure a multicast delivery server: Go to Administrator Settings > Media Servers to add a Windows Media Streaming Server and configure it as follows: Enter a descriptive name for the server • Enter ‘(local)’ in the Address field • Select • Support Live Streaming Select • Server push Enter • 8080 in the Port field Publishing Points • : Select Create new using settings from existing and enter TCSmulticastTemplate in the Main and Dual fields Live URLs: • Select • Use alternate live URLs and enter http://(local)/tcs/data in the Main and Dual fields. Select the checkboxes to have file names appended to the URL •

Adding QuickTime or Darwin Streaming Server Live Streaming Settings Streaming port range start. Specify the start port for your streaming port range, e.g. 30000. The start port should be an even number. The Content Server will use the streaming start port + 30 to be used for streaming live calls, eg. a port range from 30000 to 30030. Ensure that you select ports that are NOT being used by the Content Server (see the Appendix for a list of ports used by the Content Server). User Name. Enter the user name to be used for authentication with your streaming server. Password. Enter the password to be used for authentication with your streaming server. Password Confirm. Enter the password again to confirm. Configuring QuickTime Server Click on the Add QuickTime or Darwin Streaming Server (see also three pages back) to configure an external server for streaming MPEG4 media. Live URLs Use default live URLs. Choose this option to use the default live URL for this media server. Use alternate live URLs. Choose this option to supply your own URLs for live streaming. Enter the URLs for Main and Dual video streams and choose whether you wish the filename (in this case the sdp filename) to be appended to the alternate URL.

Adding QuickTime or Darwin Streaming Server cont... Media location Write movies to the default media location. Select this option if you want your media to be written to the TCS’s default media location (you can check the default media storage location in the Server Maintenance page). The default media location for MPEG4 files is (media location)\data\www. Write movies to an alternate location. Choose this option if you want to write the media to an external streaming server using a shared drive or UNC path. Enter the shared drive or UNC path, e.g. //servername in the Alternate path field. FTP movies to location. Choose this option to FTP the media files to the external streaming server once the call has ended. Server Address. Enter the IP address or DNS name of the FTP server. Port. Enter the port number of the FTP service. Most FTP servers will use port 21. Directory. Enter the directory relative to the root FTP directory on the FTP server. Leave this blank to upload to the root FTP directory. The directory should be specified using forward slashes like in a URL, e.g. /movies/. User Name. Enter the username to be used for authentication with the FTP server. Password. Enter the password to be used for authentication with the FTP server. Password Confirm. Enter the password again to confirm.

Adding Real Media Streaming Server Configuring Real Media Server Click on the Add Real Media Streaming Server (see also five pages back) to configure an external server for streaming Real Media. Server Settings Name. Enter a descriptive name for the server. The server name will be used in a template when selecting a media server. Server Address. Enter the DNS name or the IP address of the server. Support Live Streaming. Select if the server is to support live streaming. If not selected, you will not be able to select this media server in the Advanced options for live streaming. Support On Demand. Select if the server is to support on demand streaming. If not selected, you will not be able to select this media server in the Advanced options for on demand streaming. Live URLs Use default live URLs. Choose this option to use the default live URL for this media server. Use alternate live URLs. Choose this option to supply your own URLs for live streaming. Enter the URLs for Main and Dual video streams and choose whether you wish the filename to be appended to the alternate URL.

Adding Real Media Streaming Server cont... Media location Write movies to the default media location. Select this option if you want your media to be written to the TCS’s default media location (you can check the default media storage location in the Server Maintenance page). The default media location for Real Media files is (media location)\data\www. Write movies to an alternate location. Choose this option if you want to write the media to an external streaming server using a shared drive or UNC path. Enter the shared drive or UNC path, e.g. //servername in the Alternate path field. FTP movies to location. Choose this option to FTP the media files to the external streaming server once the call has ended. Server Address. Enter the IP address or DNS name of the FTP server. Port. Enter the port number of the FTP service. Most FTP servers will use port 21. Directory. Enter the directory relative to the root FTP directory on the FTP server. Leave this blank to upload to the root FTP directory. The directory should be specified using forward slashes like in a URL, e.g. /movies/. User Name. Enter the username to be used for authentication with the FTP server. Password. Enter the password to be used for authentication with the FTP server. Password Confirm. Enter the password again to confirm.

About Call Configuration The Call Configurations enables the Administrator to set up different configurations for calls that can be attached to Recording Aliases.

The Call Configuration Editor Settings About Editing This is very similar to the template editing described in the articles on Template Editor. System call configuration cannot be altered— instead it can be edited and saved under a new name to allow changes to be made. Non-system call configurations, however, may be edited. The Call Configuration Editor Page is shown here as it looks when the Add Call Config button has been clicked (see previous page for more on this). Advertised Codecs. The TANDBERG Content Server supports advertising of video and audio codecs as part of the capability set negotiation. Video Algorithm. The administrator can enable advertising of video codecs for each call configuration by selecting the checkbox. Supported advertised codecs. include H.261, H.263 and H.264. Audio Algorithm. The administrator can enable advertising of audio codecs for each call configuration by selecting the checkbox. Supported advertised codecs include G.711, G.722 and G.722.1. Support Encryption. Select to allow calls using this call configuration to use encryption.

of Categories that can be entered. Categories The Category Settings About Categories A conference can be assigned a Category to make searching for conferences quicker for the user. Personal Recording Aliases can be assigned a category so that any conference created using the alias inherits the category. There are six categories that come with the Content Server installation, Announcement, Education, General, Meetings, News and Training. Each category contains a name and a description. Administrators can edit existing categories, delete categories that are not needed, by clicking the Categories select box and then the Delete Selected button and add new categories to the installation. Click the Add Category button to add a new category and description. If a category is deleted, all conferences that were assigned that category will then have no category assigned to them.

About Server Logs The server logs from the Content Engine, Content Library and Transcode Engine are available from this menu item. The • Content Engine logs will be displayed by default. To view a log, click on name of the log • file and you will be prompted to open it with your favorite editor or save it to disk. The administrator can navigate • through the log files and delete old log files from the interface. The current log for the TANDBERG • Content Server is displayed first and cannot be deleted. A new log will be created every time • the Content Server service restarts. A new log will also start if the current log exceeds 10 MB. The Content Library Logs Page

About Server Maintenance This page allows administrators to view the following information: Software Information • Disk Space • Media Storage Location • Upgrade Software •

About Media Storage Location Before You Start The default location for your media files is drive E: on your TANDBERG Content Server. You may change this location to store files on a NAS by using the TCS NAS Wizard. The NAS Wizard gives you the ability to store your media in an external location, which means that your recording capacity will not be limited by the disk storage on the Content Server. Your media will be recorded to a temporary directory on the Content Server first, and then automatically moved to the NAS. Your conferences will be streamed from the NAS using the Content Server’s streaming media server or another external streaming media server that you specify. We recommend Network Attached Storage (NAS) devices which are built on the Windows Storage server and are Windows Hardware Quality Lab certified. The file sharing protocol used by the Content Server to the NAS is Microsoft SMB. The Media Storage Location Before you start, make sure that: The Content Server is added to same • domain as the NAS (see the section on Authentication for details on adding the Content Server to a domain). Choose or create an account in the domain • under which IIS will run. This domain account needs to have both administrative rights on the Content Server and permissions over the NAS share.

• Remote desktop into your NAS • Set up a share with a folder inside it. •  Set permissions and security settings on the share to allow the Content Server full control over the share: Right-click on the share and select • Sharing and Security... Click on • Permissions Click • Add Click • Object Types.  Select the Checkbox for Type – Computers. Enter (as registered in the domain). If you have not set a new server name through the Windows Administration site, the default Content Server name is TANDBERG-####.  Click on Check Names and click Give User

 Before you start, log in as the default administrator to the Content Server via Remote Desktop and add the domain account with permissions over the NAS share to the local administrators’ group. Log out.  Log back in via Remote Desktop to the Content Server using the domain account which you have set up in , which has been used to change the media location to the NAS.  Go to Start M NAS Wizard, the desktop.  Click on Next to start the NAS Wizard.  Enter the new storage location information: ServerName • ShareName\FolderName. •  At the Do you Click • Yes, if y location and Click • No if yo deleting the  At the IIS Account prompt, enter the username (in the format DOMAIN\username) and password of the domain account under which IIS will run. This account needs to have both administrative rights on the Content Server and permissions over the NAS share.  At the Are you sure you wish to continue? prompt, click on Yes. Depending on the amount of data, the transfer may take several minutes.  Click on Finis Changing the Default Media Location to Alternate Storage Location

Changing Back From the Alternate Storage Location to the Default Media Storage Location  Log in via Remote Desktop to the Content Server using the domain account which has both administrative rights on the Content Server and permissions over the NAS share.  Go to Start Menu > All Programs > TANDBERG > TCS > TCS NAS Wizard, or double-click the TCS NAS Wizard shortcut on the desktop.  This will prod  Click on Next to start the NAS Wizard.  At the Change Storage Location prompt, select Return it to local storage (if you select Move it to a different network location, follow the steps as outlined on the previous page).  At the Do you Click • Yes, if y location and Click • No if yo deleting the  At the Are you sure you wish to continue prompt, click on Yes. Depending on the amount of data, the transfer may take several minutes.  Click on Finish to exit the NAS Wizard. Your media files have been transferred back from the Alternate Storage Location to the E: drive on the Content Server and any new recordings will be recorded to this new storage location from now on. To check your new media location, you may select Administrator Settings > Alternate Storage Location.

About Windows Server Selecting this menu item opens up the Windows Server administration page in a separate window. This page can also be accessed by typing https://:8098 in the Web browser URL field. The Windows Administration site can be used for: Changing the Administrative password • and updating Date and Time settings Creating local user accounts. • Close the window when finished. The administrator needs to be us- ing Microsoft Internet Explorer to use this menu item. Windows Server

to make calls from the Content Server User Interface. This section also contains information on how to use and manage Recording Aliases which determine the types of calls users can make, and help manage access to conferences and conference metadata. We recommend that you check out the TANDBERG web site regularly for updated versions of this manual: http://www.tandberg.com/support/ documentation.php Content Server

 Depending on your authentication method, one of the following screens will be displayed. Enter your username and password details to authenticate, as indicated in the Login/Logout section of this User Guide. Logging In About Conference Setup The TANDBERG Content Server enables users with Editor and Administrator privileges to record video calls and to edit their recorded content. Editors and administrators need to log in to the Content Server to create and edit their conferences.  Click the Login button at the top right of the screen.  You will see a screen similar to this if you have administrative privileges.  You will see a screen similar to this if you are a conference owner and have the ability to record calls and edit your recorded content.

menu bar, choose the Create Conference option. The screen will then look like this. The Create Conference Settings About Creating a Conference

each recorded conference. The call can have a live streamed component or for on demand viewing only. Please note that all calls are recorded by default. It is the templates attached to the Recording Aliases that determine which calls have live and/ or on demand streaming options. Check the Template Output Description for the selected Recording Alias for a description of the Outputs. The Call Information Settings Templates Determine Outputs! ! Creating Conferences (continued)

Enter user or group names in the Editors or Users text fields one per line or separated by a semicolon, in the following formats: Adding users under Local authentication: Users must be entered in this format: MACHINENAME\user.name Local user accounts must be created on the Content Server first (see Adding Users) Adding local groups is not supported. Adding users under Domain authentication: Users must be entered in this format: DOMAINNAME\user.name or DOMAINNAME\user. name:Display name Groups must be entered in this format: @group. name Adding users under LDAP authentication Users must be entered in this format: user.name or user.name:Display name Groups must be entered in this format: @group. name Editors. Editors can edit and delete a conference. Users. Users can view the conference. Entry in this field is disabled if Allow access to all users checkbox is selected. Creating Conferences (continued) Users have access to view conferences only. Editors can edit conference permissions and metadata, use the Content Editor to change the conference and add further outputs to a completed conference. They can also delete conferences they are editors of.

The Conference Metadata Settings Keywords. Enter any keywords that can be used when searching for the conference. URL. The URL to the conference will be displayed at creation time of the conference. Duration. The length of the recorded conference will be displayed in the format hh:mm:ss. The edited conference will display the new length. Copyright. Enter any copyright information about the conference. The Conference Metadata will be retrieved from the recording alias that has been selected in the Call Information section of the screen. When a call is placed, additional metadata on screen will include: date, duration and URL information. After you have entered the required information click the Place Call button to start the call or click the Return button to not make the call and leave the screen. Live calls only Additional metadata displayed for a live call includes: date, duration (duration of 0 will be shown until the call ends) and URL.

Creating Conferences (continued) The Call Information Display After the Place Call button has been clicked on, the call information will be updated with current information about the call. About Call Information

 You will see the Call Status change to Ending Call and then the conference will be listed in the Reco Conferences list if further outputs need to be created. A Recommended Procedure  To end a call from the Content Server Interface, first list the Live Conferences from the View Conferences menu. Click the Edit link for the conference that you want to end.  You can also end a live call by hanging up the call at the endpoint. The Recorded Conferences list will display a small icon on the right hand side of the screen indicating that this conference has more outputs to be transcoded. The icon will be to the left of Edit, Download and Play. What icons are displayed depends on the Template used in the call. Creating Conferences (continued)

Once connection to the Content Server has been established, a Recording conference poster will be displayed at If the template has a live output, the call will be streamed live and available for viewing on demand. If the template does not have a live output, it will be available for on demand viewing. Calls made from endpoints the call setup is complete and the Content Server begins receiving audio and video from the endpoint. Users can record their calls by dialing in to the Content Server from H.323 devices. It is possible to make calls by dialing: The Content Server IP address • —this feature does not require the Content Server to be registered to the gatekeeper. The Content Server system name or • E.164 alias—this feature requires the Content Server to be registered to the gatekeeper. The H323 ID or E.164 alias of a • recording alias—this requires the Content Server to be registered to the gatekeeper. The Content Server SIP URI • —this feature requires the Content Server to be registered to a SIP registrar. The SIP URI of a recording alias • —this requires the Content Server to be registered to a SIP registrar. Recording in Progress Is Indicated on the Endpoint Dialing in Concurrent Calls It is possible to make up to 5 concurrent calls, of which two can be broadcast live. The same recording alias can be used for the two live calls and another one, with no live component, can be used for the other three calls. Also, 5 different recording aliases can be used for the 5 calls. Creating Conferences (continued)

Creating Conferences (continued) It is possible to schedule calls to be recorded by the Content Server through TMS (TANDBERG Management Suite, available separately). In order to use TMS to book recordings on the Content Server, you need to: Enable the API in 1. Content Server Site Settings > API Add the Content Server to TMS 2. If the Content Server is registered to a gatekeeper in Gateway mode, users booking a conference in TMS 11.8 can choose from a range of System Aliases and their Personal Recording Aliases. No further special configuration is necessary on the Content Server side. If the Content Server is registered to a gatekeeper in Terminal mode, only System Aliases and dedicated Personal Aliases (with the owner set to api-admin) will be available for recording conferences. See below for configuration notes. Scheduling Calls with TMS About TMS Scheduling Creating a Dedicated TMS Alias1 Add a new user with the username api-admin under Administrator Settings > User Management > Add Users (Add Administrators field) Create a new alias under Conference Setup > Recording Alias Options > New: Name, e.g. TMS, Owner:api-admin Do NOT check the System Alias checkbox—the TMS alias must be a Personal alias. Create dedicated TMS-only Recording Aliases. Only those aliases will be available for booking by TMS. For more information on TMS integration, refer to the TANDBERG Management Suite Administrator Guide or contact your TANDBERG representative or authorized reseller. 1) When the Content Server is in Terminal mode

Creating Conferences (continued) The the wit By ad sho An ma ad priv For priv pe has alia The default TANDBERG Content Server installation has two default system aliases available. The two default aliases are: Default Live and OnDemand • Default OnDemand only • Multiple concurrent calls can be made using both those aliases but of the five concurrent calls, up to two can be live. The recording alias determines: The call type—live or on demand. • The outputs, based on the recording • template and call configuration specified in the alias. Access to the live and recorded • conference. Conference password (optional). • All conference metadata, such as name, description, speaker, location, copyright and category specified in the alias will be automatically applied to the conference and can be edited before the call is placed and also after the call has finished. Calls made with the same alias will have the same default settings, but different conference URLs. About Recording Alias Options Recording Alias Options Available Depend on Your Privileges Alia titl The be Na vie

Only administrators of the TANDBERG Content Server can create recording aliases. Click the Add Recording Alias button on the screen to create a recording alias. About Creating New Aliases An Overview of the Options Creating Conferences (continued)

Owners can edit their recording aliases and they will be displayed in the Recording Aliases page from the Conference Setup menu. Administrators can see and edit all properties of all aliases. Owners can only see and edit selected properties of their own alias. About Recording Aliases An Overview of the Options Creating New Aliases (continued)

Live streaming vs. non-live streaming. Recording aliases can have a live output or just on demand outputs. System vs Personal. If you select the System Alias checkbox, the alias will be available for all users for dialing out from the Create Conference page. If you do not select the System alias checkbox, the alias becomes a personal alias, so it will only be available on the Create Conference page to the owner of that alias. About Specifying Properties An Overview of the Options Creating New Aliases (continued)

Configuration settings determines the outputs of your call made with this recording alias. About Specifying Settings An Overview of the Options Creating New Aliases (continued)

Enter user or group names in the editors or users text fields one per line or separated by a semicolon, in the following formats: Adding users under Local authentication: Users must be entered in this format: MACHINENAME\user.name Local user accounts must be created on the Content Server first (see Adding Users) Adding local groups is not supported. Adding users under Domain authentication Users must be entered in this format: DOMAINNAME\user.name or DOMAINNAME\user.name:Display name Groups must be entered in this format: @group.name Adding users under LDAP authentication Users must be entered in this format: user.name or user.name:Display name Groups must be entered in this format: @group.name Editors. Editors can edit and delete a conference. Users. Users can view the conference. Entry in this field is disabled if Allow access to all users checkbox is selected. Editors entered into the Recording Alias will be able to edit the resulting Conferences created using the Recording Alias. If no Editors are entered, either the administrator or the owner of the Recording Alias must edit the conference when it has concluded to add in more editors. Entering User Names An Overview of the Options Creating New Aliases (continued)

An Overview of the Options Creating New Aliases (continued) The Metadata entered into a Recording Alias is copied into the Conference Metadata for a call that uses the Recording Alias. Owners of the Recording Alias can change the contents of the fields at any time. Editors can change the Metadata of the Conference only after the call has concluded. About Default Conference Metadata.

What Administrators Will See Who Can Edit What? Administrators can edit all recording aliases but owners can only edit some settings in their own aliases. What Owners Will See if They Have a Recording Owners can edit: The recording template (select a • template from the drop-down menu) Default Conference Permissions (who • can edit and view the conference) Conference password • Default Conference Metadata (used • for display and searching of the conferences). Refer to the previous pages for a list of all the fields and their description.

Selecting Which Ones to Delete About Deleting Only administrators can delete recording aliases. To delete all recording aliases, click the select box next to the title Name and click the Delete Selected button. To delete a single alias, select the check box to the left of the alias’s name and click the Delete Selected button. The recording alias that is the Default Recording Alias, has its check box greyed out and so cannot be deleted.

menu, including live, recorded and pending views and explains different conference views and permissions depending on user roles and access lists set on conferences. Here you will also find instructions on how to get help when using the TANDBERG Content Server. We recommend that you check out the TANDBERG web site regularly for updated versions of this manual: http://www.tandberg.com/support/ documentation.php Content Server

The three types of conference views are Live • Recorded • Pending • Details