Epson EMP-TW 1000 Reference Manual

FOR AMERICAN USERS 0 Reorient or relocate the receiving antenna 0 Increase the separation between the equipment and receiver a Connect the equipment into an receiver is connected outlet on a circuit different from that to which the 0 Consult the dealer or an experienced radio/TV technician for help. WARNING The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC Certification of this device and may cause interference levels which exceed the limits established by the FCC for this equipment. It is the responsibility of the user to obtain and use a shielded equipment interface cable with this device. If this equipment has more than one interface connector, do not leave cables connected to unused interfaces. Changes or modifications not expressly approved the user’s authority to operate the equipment. by Epson America, Inc., could void FOR CANADIAN USERS This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the radio interference regulations of the Canadian Department of Communications. Le present appareil num&ique n’emet pas de bruits radio6lectriques depassant les limites applicables aux appareils numeriques de Classe B prescrites dans le reglement sur le brouillage radio6lectrique &licte par le Ministere des Communications du Canada.

system, or transmitted in any form or by any means, mechanical, photocopying recording or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. Neither is any liability assumed for damages resulting from the use of the information contained herein. Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product. Seiko Epson Corporation and its affiliates shall not be liable against any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation. ActionLaser is a trademark of Epson America, Inc. Epson and Epson ESC/P are registered trademarks of Seiko Epson Corporation General Notice: Other product names used herein are for identification purposes may be trademarks of their respective companies. only and Copyright 0 1992 by Epson America, Inc., Torrance, California.

. . . . . . . . . . . . . . . . . . . . . . . . . 1 Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Laser Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 CDRH Regulations . . . . . . . . . . . . . . . . . . . . . . 3 Internal Laser Radiation. . . . . . . . . . . . . . . . . . . . 4 Ozone Emission . . . . . . . . . . . . . . . . . . . . . . . . 4 Laser Printer Precautions . . . . . . . . . . . . . . . . . . . . . . 5 Chapter 1 Controlling Your Printer The Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Display (LCD) . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Indicator lights . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 Other control panel features . . . . . . . . . . . . . . . . . 1-5 Using the Printer with Software . . . . . . . . . . . . . . . . . . 1-5 Selecting fonts . . . . . . . . . . . . . . . . . . . . . . . . . 1-11 Entering printer commands . . . . . . . . . . . . . . . . . 1-12 Printing foreign or other characters . . . . . . . . . . . . . 1-15 Enhancing Print Quality . . . . . . . . . . . . . . . . . . . . . . 1-17 Adjusting print density . . . . . . . . . . . . . . . . . . . . 1-18 Resolution Improvement Technology . . . . . . . . . . . . 1-18 Sharing Your Printer . . . . . . . . . . . . . . . . . . . . . . . . 1-22 Using Printer Emulations . . . . . . . . . . . . . . . . . . . . . . 1-23 Switching printer emulations . . . . . . . . . . . . . . . . . 1-24 i i i

Selecting a paper size . . . . . . . . . . . . . . . . . . . . . . 2-2 Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3 Loading single sheets . . . . . . . . . . . . . . . . . . . . . . 2-3 Loading envelopes, labels, transparencies, and heavy paper . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5 Chapter 3 Troubleshooting General Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . 3-8 Memory Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13 Option Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15 Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18 Data Dump Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-27 Replacing the Imaging Cartridge . . . . . . . . . . . . . . . . . . 3-29 Chapter 4 SelecType SelecType Overview . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 Using SelecType . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3 The control panel . . . . . . . . . . . . . . . . . . . . . . . . 4-3 The display . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3 Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4 SelecType tutorial . . . . . . . . . . . . . . . . . . . . . . . . 4-5 Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7 AUTO CONT. . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8 CH TIMEOUT . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8 COPIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8 DENSITY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9 EMULATION . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9 FEATURE PRINT . . . . . . . . . . . . . . . . . . . . . . . . 4-11 FONT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11 FONT SAMPLE . . . . . . . . . . . . . . . . . . . . . . . . . 4-11 FULL PRINT . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12 iv

INTERFACE . . . . . . . . . . . . . . . . . . . . . . . . . . LANG. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . MACRO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . MEMORY LEFT . . . . . . . . . . . . . . . . . . . . . . . . OFFSET . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ORIENT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . PAGE COUNTER . . . . . . . . . . . . . . . . . . . . . . . PAGE SIZE . . . . . . . . . . . . . . . . . . . . . . . . . . . RITech . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RX-BUFFER SIZE . . . . . . . . . . . . . . . . . . . . . . . STANDBY . . . . . . . . . . . . . . . . . . . . . . . . . . . STATUSSHEET . . . . . . . . . . . . . . . . . . . . . . . . SUB CONFIG. . . . . . . . . . . . . . . . . . . . . . . . . . SYSTEM CONFIG. . . . . . . . . . . . . . . . . . . . . . . . TONER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . USER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . VERSION.. . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13 4-14 4-18 4-18 4-20 4-21 4-21 4-22 4-22 4-23 4-23 4-25 4-25 4-25 4-26 4-26 4-27 4-30 Chapter 5 Options What’s Available . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2 Identity Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5 Epson PostScript card . . . . . . . . . . . . . . . . . . . . . 5-5 Epson CL identity card . . . . . . . . . . . . . . . . . . . . 5-6 Caring for cards . . . . . . . . . . . . . . . . . . . . . . . . 5-7 Inserting a card. . . . . . . . . . . . . . . . . . . . . . . . . 5-8 Removing a card . . . . . . . . . . . . . . . . . . . . . . . . 5-9 Recovering from an error . . . . . . . . . . . . . . . . . . . 5-10 Font Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10 Inserting a font cartridge . . . . . . . . . . . . . . . . . . . 5-14 Selecting fonts . . . . . . . . . . . . . . . . . . . . . . . . . 5-15 Removing a font cartridge . . . . . . . . . . . . . . . . . . 5-15 Recovering from an error . . . . . . . . . . . . . . . . . . . 5-15 V

. . . . . . . . . . . . . . . . . . . . . . 5-16 Installing the faceup output tray . . . . . . . . . . . . . . . 5-16 The Lower Paper Cassette Unit . . . . . . . . . . . . . . . . . . . 5-18 Installing the lower paper cassette unit. . . . . . . . . . . . 5-18 Using the lower paper cassette . . . . . . . . . . . . . . . . 5-20 Optional Interface Boards . . . . . . . . . . . . . . . . . . . . . . 5-22 Installing an interface board . . . . . . . . . . . . . . . . . . 5-22 The Memory Chip Sets . . . . . . . . . . . . . . . . . . . . . . . . 5-34 When to increase your printer’s memory . . . . . . . . . . 5-35 Selecting a memory chip set combination . . . . . . . . . . 5-35 Installing memory chip sets . . . . . . . . . . . . . . . . . . 5-36 Checking the printer’s memory . . . . . . . . . . . . . . . . 5-46 Appendix A Technical Specifications Printer Specifications . . . . . . . . . . . . . . . . . . . . . . . . . A-2 Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2 Paper and paper delivery . . . . . . . . . . . . . . . . . . . A-3 Consumable products . . . . . . . . . . . . . . . . . . . . . A-5 Mechanical . . . . . . . . . . . . . . . . . . . . . . . . . . . A-6 Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-6 Controller hardware . . . . . . . . . . . . . . . . . . . . . . A-6 Environmental . . . . . . . . . . . . . . . . . . . . . . . . . A-7 Interface Specifications . . . . . . . . . . . . . . . . . . . . . . . . A-9 Parallel interface . . . . . . . . . . . . . . . . . . . . . . . . A-9 Serial interface . . . . . . . . . . . . . . . . . . . . . . . . . A-12 Initialization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-15 Option Specifications . . . . . . . . . . . . . . . . . . . . . . . . . A-16 Face-up output tray . . . . . . . . . . . . . . . . . . . . . . . A-16 Lower paper cassette unit . . . . . . . . . . . . . . . . . . . A-16 vi

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ActionLaser to HP LaserJet print feature comparison . . . Operating the printer as an HP LaserJet IIISi . . . . . . . . SelecType Options . . . . . . . . . . . . . . . . . . . . . . . . . . ORIENT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . FONT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . SUB CONFIG. . . . . . . . . . . . . . . . . . . . . . . . . . Available Fonts and Symbol Sets . . . . . . . . . . . . . . . . . Resident bitmap fonts . . . . . . . . . . . . . . . . . . . . . Resident scalable fonts . . . . . . . . . . . . . . . . . . . . Font samples . . . . . . . . . . . . . . . . . . . . . . . . . . Symbol sets . . . . . . . . . . . . . . . . . . . . . . . . . . . Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . HP Emulation Command Summary . . . . . . . . . . . . . . . Printer commands arranged by topic . . . . . . . . . . . . GL/2 mode . . . . . . . . . . . . . . . . . . . . . . . . . . . Epson GL/2 Mode . . . . . . . . . . . . . . . . . . . . . . . . . . Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . SelecType options . . . . . . . . . . . . . . . . . . . . . . . Epson GL/2 mode commands summary . . . . . . . . . . Appendix C LQ and FX Emulation Modes B-2 B-2 B-4 B-6 B-6 B-6 B-8 B-10 B-11 B-12 B-13 B-16 B-30 B-32 B-34 B-42 B-45 B-45 B-47 B-52 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Operating as an LQ or FX printer . . . . . . . . . . . . . . SelecType Options . . . . . . . . . . . . . . . . . . . . . . . . . . ORIENT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . FONT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . SUB CONFIG. . . . . . . . . . . . . . . . . . . . . . . . . . Available Fonts and Character Tables . . . . . . . . . . . . . . Resident fonts . . . . . . . . . . . . . . . . . . . . . . . . . Character tables . . . . . . . . . . . . . . . . . . . . . . . . Default Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . LQ and FX Emulation Command Summary . . . . . . . . . . . Printer commands arranged by topic . . . . . . . . . . . . C-2 C-2 C-3 C-3 C-3 C-4 C-10 C-10 C-11 C-13 C-14 C-17 vii

performance and reliability with a wide range of features. To get started with your ActionLaser printer, please: P Read the safety information, laser printer precautions, and important safety instructions in this introduction. Q Use your Setup and Maintenance guide to set up and test your new printer. 0 Refer to this Reference Guide for detailed information about your printer. If you require additional assistance, see “Where to Get Help” below. Where to Get Help Epson America provides local customer support and service through a nationwide network of authorized Epson dealers and Service Centers. If you need to call for technical assistance, please have your printer’s serial number and a status sheet printout handy. See Chapter 4 for information on printing a status sheet. Epson also provides the following support services through Epson Connection at (800) 922-8911: CI Assistance in locating your nearest Authorized Epson Reseller or Service Center Q Technical assistance with the installation, configuration, and operation of Epson products Getting Started 1

0 Product literature with technical specifications on our current and new products Ll Sales of supplies, parts, documentation, and accessories for your Epson product Q Customer Relations Q User group locations. Safety Information Laser Safety This printer is certified as a Class 1 laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968. This means that the printer does not produce hazardous laser radiation. Since radiation emitted inside the printer is completely confined within protective housings and external covers, the laser beam cannot escape from the machine during any phase of user operation. 2 Getting Started

U.S. Food and Drug Administration implemented regulations for laser products on August 2,1976. Compliance is mandatory for products marketed in the United States. The label shown below indicates compliance with the CDRH regulations and must be attached to laser products marketed in the United States. This laser product conforms to the applicable requirement of 21 CFR Chapter I, subchapter J. SEIKO EPSON CORP. Hirooka Off ice 80 Hirooka, Shiojiri-shi, Nagano-ken, JAPAN MANUFACTURED: WARNING: Use of controls, adjustments, or performance of procedures other than those specified in this guide may result in hazardous radiation exposure. Your printer is a Class 1 laser product as defined in IEC 825 specifications. The label shown below is attached in countries where required. I LASER KLASSE1 NACH IEC 825 CLASS LASER PRODUCT TO IEC 825 KLASSE1 LASER PRODUKT I.H.T. IEC 825 LUOKAN1 LASERLAITE I Getting Started 3

Max. Radiation Power 5(mW) Wave Length 760-810(nm) This is a Class IIlb Laser Diode Assay that has an invisible laser beam. The print head unit is NOT A FIELD SERVICE ITEM. Therefore, the print head unit should not be opened under any circumstance. Ozone Emission During printer operation, a small amount of ozone is released. This amount is not large enough to affect human beings adversely. However, it is best to make sure the room where you are using the printer has adequate circulation, especially when you are printing a high volume of materials or using the printer continuously over a long period of time. 4 Getting Started

These printers use laser technology. The following list of precautions applies whenever you open the printer cover. Even if you are familiar with other types of printers, be sure to follow these precautions carefully to ensure safe, efficient operation. Do not touch the fuser, which is marked by a CAUTION: HOT SURFACE label. If the printer has been in use, the fuser can be very hot. High voltages are present inside the printer when the power is turned on. Protect the light-sensitive imaging cartridge from exposure to light. Avoid exposing the imaging cartridge to room light for any longer than necessary. Overexposing it may cause abnormally dark or light areas on the printed page and may reduce the service life of the unit. If you must expose the imaging cartridge either by taking it out of the printer or by leaving the printer cover open, cover the unit with a soft cloth or sheet of paper. Avoid pressing on the top of the imaging cartridge. Pressing directly on the cartridge may cause toner to spill into the printer. If the non-printed side of your paper is dirty indicating a spill, see Chapter 3, “Troubleshooting.” Never force the printer’s components into place. Although the printer is designed to be sturdy, rough handling can damage it. Getting Started 5

1. 2. 3. Read all of these instructions. Follow all warnings and instructions marked on the printer. Unplug this printer from the wall outlet before cleaning. Use a damp cloth for cleaning and do not use liquid or aerosol cleaners. 4. 5. Do not use this printer near water. Do not place the printer on an unstable cart, stand, or table because it may fall, causing serious damage. 6. Slots and openings in the cabinet and the back or bottom are provided for ventilation. Do not block or cover them. Do not put the printer on a bed, sofa, rug, or other similar surface or in a built-in installation unless proper ventilation is provided. 7. Use the type of power source indicated on the marking label. If you are not sure of the type of power available, consult your dealer or local power company. 8. This product is equipped with a 3-wire grounding-type plug, a plug having a third (grounding) pin. This plug will only fit into a grounding-type outlet. This is a safety feature. If you are unable to insert the plug into the outlet, contact your electrician to replace your obsolete outlet. Do not defeat the purpose of the grounding-type plug. 9. Do not put your printer where the cord will be walked on. 10. If you use an extension cord, make sure that the total of the ampere ratings on the products plugged into the extension cord does not exceed the extension cord ampere rating. Also, make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes. 6 Getting Started

may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock. Never spill liquid of any kind on the printer. 12. Except as specifically explained in the Reference Guide, do not attempt to service this product yourself. Opening or removing those covers that are marked “Do Not Remove” may expose you to dangerous voltage points or other risks. Refer all servicing in those compartments to service personnel. 13. Unplug this printer from the wall outlet and refer servicing to qualified service personnel under the following conditions: A. When the power cord or plug is damaged or frayed. B. If liquid has been spilled into it. C. If it has been exposed to rain or water. D. If it does not operate normally when the operating instructions are followed. Adjust only those controls that are covered by the operating instructions since improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation. E. If it has been dropped or the cabinet has been damaged. F. If it exhibits a distinct change in performance, indicating a need for service. Getting Started 7

The Control Panel . Display (LCD) Indicator lights Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 Other control panel features . . . . . . . . . . . . . . . . . 1-5 . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Using the Printer with Software . . . . . . . . . . . . . . . . . . 1-5 Selecting fonts . . . . . . . . . . . . . . . . . . . . . . . . . 1-11 Entering printer commands . . . . . . . . . . . . . . . . . . 1-12 Printing foreign or other characters . . . . . . . . . . . . . 1-15 Enhancing Print Quality . . . . . . . . . . . . . . . . . . . . . . 1-17 Adjusting print density . . . . . . . . . . . . . . . . . . . . 1-18 Resolution Improvement Technology . . . . . . . . . . . . 1-18 Sharing Your Printer . . . . . . . . . . . . . . . . . . . . . . . 1-22 Using Printer Emulations . . . . . . . . . . . . . . . . . . . . . . 1-23 Switching printer emulations . . . . . . . . . . . . . . . . . 1-24 Controlling Your Printer 1-1

The printer control panel gives you easy control over most common printer operations. The panel consists of a liquid crystal display (LCD), indicator lights, and buttons. Display (LCD) The display shows the printer’s status, such as PRINTING, and available options. I SelecType 0 ON LINE LEVEL 1 LEVEL 2 INITIALIZE RESET COPY END CONTINUE 1-2 Controlling Your Printer

that the printer can receive and print data. Flashes when an error is detected or a maintenance procedure is needed. The error message appears on the display at the same time. On when data is received and stored in the printer’s buffer without being printed out. Rapid flashing indicates the printer is receiving data from the computer. Buttons The top three buttons on the control panel function as follows: SelecType LEVEL 1 Enters SelecType Level 1. See “SelecType,” Chapter 4. LEVEL 2 Enters SelecType Level 2. See “SelecType,” Chapter 4. ON LINE/EXIT Switches the printer between on line and off line status. This switch is disabled when the printer is in SelecType mode. Exits SelecType mode. Controlling Your Printer 1-3

to select printer settings and functions. INITIALIZE/RESET RESET-When you hold down this button until RESET appears on the display, the printer finishes printing the current page and then stops. The remaining data is discarded, and some SelecType Level 1 settings return to their previously saved values. See Chapter 4, “SelecType.” When you hold down this button while you turn on the printer, FACTORY RESET appears on the display and all the SelecType settings return to the factory settings. INITIALIZE-When you hold down this button until INITIALIZE appears (after RESET), received print data clears and SelecType Level 1 and 2 settings return to the power-on settings. COPY END COPY END-Cancels the remaining copies when multiple-copy printing is selected and the printer is off line. CONTINUE CONTINUE-If the CONTINUE light is flashing, read the corresponding error or status message on the display and correct the problem as described in Chapter 3. Then press this button to resume printing. FEED When the printer is off line and the FEED light is lit, press this button to print out data in the printer’s memory. 1-4 Controlling Your Printer

LI ON LINE Press to set the printer on line after you supply paper. (The printer is off line when the paper is out.) 0 RESET Press to stop printing or to clear remaining data. CI FEED Press to print out data in the printer’s memory. (This button ejects the page even though the printer has not received a form feed command.) Other control panel features Data dump Hold down the LEVEL 2 button while you turn on the printer to enter data dump (hex dump) mode. This feature helps you find the cause of communication problems between the computer and printer. For more information, see the section on data dump in Chapter 3, “Troubleshooting.” A CH (:P:S:O) See “Sharing Your Printer” later in this chapter. v IES (PS&XX) See “Intelligent Emulation Switch” later in this chapter. Using the Printer with Software A portion of the application software called the printer driver translates the margins, fonts, and all the other selections you have entered into control codes that the printer understands. You load the software’s printer driver when you select a printer from the software menu. Controlling Your Printer 1-5

helps to ensure that the application sends the correct codes to the printer. The ActionLaser 1000 emulates an HP LaserJet IIIP® and the ActionLaser 1500 emulates an HP LaserJet III,@ so you can access the most printer features from your software by choosing that printer driver or the selection closest to it. Because the printer driver automatically places control codes in the data for your document when it sends the file to the printer, software settings usually override the settings you made at the control panel. So, the best way to enter most of your printer selections is through the software. Some software packages also let you embed your own printer control codes into the document. Note: Your software’s manual and technical support representative are your best sources for information on installing your software. Printer drivers are included with your software package. Many manufacturers provide technical support phone assistance for helping you install your printer drivers. This section provides quick instructions for using your printer with some software you may already have installed in your computer. The descriptions cover a number of the leading software packages. If you need further details or if you are using a package not described here, see the manual supplied with your software. If you have documents or software that require a printer emulation other than HP LaserJet,@ see “Using Printer Emulations” later in this chapter. Note: The descriptions below assume that you have already installed your software. 1-6 Controlling Your Printer

1. At the C:\123R3> prompt (or from your Lotus directory), type install and press Enter. 2. Highlight “Change Selected Equipment” and press Enter. 3. Highlight “Modify Current DCF” and press Enter. 4. Highlight “Change Selected Printer” and press Enter. 5. Choose HP and press Enter. 6. Scroll down, and select HP LaserJet IIP.* 7. Select the name of the cartridge you have installed, or choose “No Cartridge.” 8. The program may ask you to insert Disk 4 of your original diskettes so that it can copy files. Follow the instructions on the screen. 9. Return to the main menu. 10. Select “End Installation Program.” 11. When the screen asks if you want to save changes, select Yes. 12. Use the DCF name displayed, or type in another one. 13. When the screen says “INSTALLATION SUCCESSFUL,” press Enter. 14. The next screen says “GENERATING FONTS.” Choose the range of fonts you want to generate, and press Enter. 15. After the fonts are generated successfully, press any key. * HP LaserJet III for the ActionLaser 1500. Controlling Your Printer 1-7

1. Run Setup again to install the driver for your printer. 2. Select “Install printer drivers” when Word gives you that option. 3. Scroll down to select HP LaserJet II* and press Enter. 4. Select the cartridge you have installed, if applicable. 5. Select the port you are using (most commonly LPT1: if you are using the parallel port or COM1: if you are using the serial port). 6. Follow the instructions in the Setup program to copy the driver files. Windows™ 3.0 or 3.1 1. 2. 3. 4. 5. 6. 7. Click the mouse on the Control Panel icon. Click on the Printers icon. Select the Add Printer button on the right-hand side of the window. Scroll down to HP LaserJet II.* Highlight HP LaserJet II* with the mouse. Select Install. Windows displays the message “Insert Windows Setup Disk 5 or a disk with the updated HPPCL.DRV (HPPCL5A.DRV for ActionLaser 1500) in A:\.” Insert the disk and select OK. * HP LaserJet III for the ActionLaser 1500. 1-8 Controlling Your Printer

Inactive” should be highlighted. Select Configure. 9. Select the port you are using (most commonly LPT1: if you are using the parallel port or COM1 : if you are using the serial port). 10. Select Setup. 11. Match the memory on the screen to the memory in your printer. 12. Select the graphics resolution you want to use. 13. Match the paper tray and cartridges to what you have installed in the printer. 14. When everything is the way you want it, select OK. 15. In the Status box, select Active. 16. Select OK. 17. Close the Control Panel window. WordPerfect ® 5.1 1. Press Shift+F7. 2. Press S. 3. Press 2. 4. Press the down arrow key to scroll to HP LaserJet II.* 5. Press 1. 6. Press Enter. * HP LaserJet III for the ActionLaser 1500. Controlling Your Printer 1-9

8 Press Enter. WordStar ® 6.0 1. At the C:\WS6> prompt (or from your WordStar directory), type prchange and press Enter. 2. Type a name to identify the printer definition file you are creating. For example, type HPLJIIP* and press Enter. 3. A menu lets you choose the type of printer you are installing. Select HP LaserJets. 4. The program shows a list of its available HP LaserJet printer drivers. Select HP LaserJet II.* 5. The next menu lets you set up the printer; you can add fonts, create a batch file for downloading to the printer, select sheet feeder, and choose your printer port. Follow the instructions on the screen to define your printer. Be sure the selection for the port you are using is correct (most commonly LPT1: if you are using the parallel port or COM1: if you are using the serial port). 6. When the printer is defined correctly, select “Return to Installed Printer Menu.” 7. WordStar asks whether this is to be your default printer. For ease of use, make the printer your default. * HP LaserJet III for the ActionLaser 1500. 1-10 Controlling Your Printer

1. 2. 3. From the Wysiwyg menu, press F. Press F again. The program lists 8 fonts. To select one of those fonts, type a number from 1 to 8. 4. 5. If you want to use a font other than the 8 listed, press R. After you have pressed R, Lotus asks which of the fonts in the list you want to replace. Press a number from 1 to 8. 6. Highlight the name of the new typestyle you want and press Enter. 7. Enter a point size and press Enter. Microsoff Word 5.5 1. Highlight the characters you want to select for this font. 2 Press Alt+t. 3. Press c. 4. Use the arrow keys to select the font you want to use and press Enter. Controlling Your Printer 1-11

2. Press 4. 3. Highlight the font you want to use. 4. Press 1. WordStar 6.0 1. 2. 3. 4. Select “Choose font” from the Style menu. WordStar displays a list of available fonts. (Bitmap fonts are followed by a point size; scalable fonts are followed by an ellipsis.) Highlight the font you want and press Enter. If you have selected a scalable font, WordStar prompts you to enter a point size. Entering printer commands (Appendix B provides a complete list of the control codes for this printer. This section describes how to enter those codes in your software.) Lotus 1-2-3 Release 3.1 Lotus allows you to enter printer control codes as a setup string in an area of the Print menu. To enter a setup string, follow the steps below. 1. In the non-Wysiwyg menu, select Print. 2. Select Printer from the next menu. 1-12 Controlling Your Printer

4. Select Setup. 5. The Lotus prompt says “Enter setup string:.” Begin the string with a backslash, and type the decimal values corresponding to the command. For example, to specify landscape orientation, you type the following: \027\038\108\049\079 Microsoff Word 5.5 The Word software package lets you modify Word’s printer driver file, a file with the extension .PRD, to create your own driver file. By modifying the printer driver file, you can perform certain global functions: for example, remapping the character table so that whenever you enter & on the keyboard, the printer prints ®. Word’s Printer Information for Microsoft Word manual describes this procedure in detail. Briefly, to modify the .PRD file, you run a Word program called MAKEPRD. (The file MAKEPRD.EXE must be in your directory.) The MAKEPRD program converts the .PRD file into an ASCII text file, and you can type the new printer control commands as text in this file. When the text version of your .PRD file is modified the way you want it, you run MAKEPRD again to convert the file back into a printer driver file. Within the Microsoft Word program itself, you also can key in command strings as text and send them to the printer as long as the command string is not interrupted with Word formatting codes. For example, you could type the following line into a text-only file and send it to the printer with Microsoft Word: ESC*c10A ESC*c1200B ESC*c0P Controlling Your Printer 1-13

the Alt key, and entering the number 27 on the keypad. The spaces in the command line above are to separate the codes visually. In your typing, do not leave spaces before the escape codes.) The printed page should contain a vertical rule 10 dots wide and 1200 dots long. WordPerfect 5.1 1. Press Shift+F8. 2. Press 4. 3. Press 6. 4. Press 2. 5. Press 1. 6. Type the command. (Use less-than and greater-than signs to enclose the decimal numbers in the command.) For example, to draw a vertical rule 10 dots wide and 1200 dots long, type: 7. Press Enter four times. 8. You can press Alt+F3 to verify that your printer command is embedded in the text. 1-14 Controlling Your Printer

2. WordStar prompts you for the characters to the printer. Type the command. you want to send 3. The program prompts you for the characters you want to display on the screen. Type a descriptive name for your command. Printing foreign of other characters The printer is capable of printing many characters other than those shown on your keyboard. Most software packages have a method to let you enter a number corresponding to the character you want to print so that you can print that character. You can find the number you need to enter by looking at the symbol set tables in this manual. (See Available Fonts and Symbol Sets in Appendix B.) Many software packages expect you to type a decimal number corresponding to the character. There is a hexadecimal to decimal conversion listing in “Printer command arranged by topic” in Appendix B of this manual. Note that the same numeric code prints different characters depending on the symbol set the printer is currently using. For example, the yen sign corresponds to decimal 188 (hexadecimal BC) in the Roman-8 symbol set. In the IBM-US character set, the yen sign is decimal 157 (hexadecimal 9D). Controlling Your Printer 1-15

Hold down the Alt key and type the decimal number on the numeric keypad that corresponds to the character in the symbol set. For example, if your printer is using the Roman-8 symbol set and you want to enter the yen sign into your spreadsheet, hold down the Alt key and press 188. Microsoft Word 5.5 1. Turn Num Lock on. 2. Hold down the Alt key and type the decimal number on the numeric keypad that corresponds to the character in the symbol set. For example, if your printer is using the Roman-8 symbol set and you want to enter the yen sign, hold down the Alt key and press 188. WordPerfect 5.1 Hold down the Alt key and type the decimal number on the numeric keypad that corresponds to the character in the symbol set. For example, if your printer is using the Roman-8 symbol set and you want to enter the yen sign, hold down the Alt key and press 188. 1-16 Controlling Your Printer

character set, follow the steps below: 1. Press ^P and then press 0. 2. WordStar displays a matrix containing all the characters in the set that are not available on your keyboard. 3. Type the number corresponding to the character you want, and press Enter. 4. Press Esc to exit the menu. To print other characters: Hold down the Alt key and type the decimal number on the numeric keypad that corresponds to the character in the symbol set. For example, if your printer is using the Roman-8 symbol set and you want to enter the yen sign, hold down the Alt key and press 188. Enhancing Print Quality If your printing is slightly too light or too dark or if it is not quite as crisp as it should be, first make sure you are using smooth, high-quality paper. (See Chapter 2, “Paper Handling,” for more details on paper.) If your paper is not the problem, try adjusting the print density using SelecType Level 2. Additionally, if you have an ActionLaser 1500 printer, try changing the Resolution Improvement Technology setting described later in this section. Controlling Your Printer 1-17

streaks, see the print quality section in Chapter 3, “Troubleshooting.” Adjusting print density If your test prints are too light or too dark, adjust print density as follows: 1. 2. 3. 4. 5. 6. Press the LEVEL 2 button. Press V until the following appears: 0 DENSITY L”“” D b Press b once and then ‘I to select a density setting from 1 to 5 asterisks. The more asterisks there are the darker the print. Press ) to set the new density setting. Press the EXIT button to exit SelecType. Reprint the first page of your document to see if the density is satisfactory. If the density needs further adjustment, repeat steps 1 through 5. Note: Increasing the print density increases toner consumption. If you select darker print, you my need to replace the imaging cartridge more often. Resolution Improvement Technology If you have an ActionLaser 1500 printer, read this section on enhancing print quality. Resolution Improvement Technology (RITech) is Epson’s new printer technology that produces smoother and crisper lines, text, and graphics. 1-18 Controlling Your Printer

printed with conventional laser technology and the same curve printed with RITech. RITech off RITech on The RITech setting The factory setting for RITech gives the best quality text and graphics for nearly all purposes. It does not require you to set or adjust anything. Occasionally, however, adjusting the RITech setting with SelecType may further improve the print quality. For example, you may want to change the setting after you replace an imaging cartridge or if you notice that your printing is not as smooth and crisp as it should be. To guide you in choosing the optimum RITech setting, the SelecType RITech option prints a check pattern. Controlling Your Printer 1-19

1. Enter SelecType Level 2 by pressing the LEVEL 2 button. 2. Press v until RITech and the current RITech setting appear on the display. 3. Press b three times. The printer prints the check pattern. 4. Look at your check pattern to see if your current setting is correct. The check pattern is a rectangle with a pattern inside it, as shown below. When the RITech setting is best, you cannot see the pattern inside the rectangle. RITech RITech Incorrect Correct Note: RITech may not improve graphics that include gray shading or a screen pattern. If you are printing such graphics, you may want to turn RITech off. After you print a RITech pattern, SelecType Level returns to the default settings and the printer clears its memory including any downloaded font data. 1-20 Controlling Your Printer

You can select LIGHT, MEDIUM (the factory setting), HEAVY, or OFF. RITech is in effect when you select LIGHT, MEDIUM, or HEAVY. Changing the setting to OFF turns off the RITech feature. If your check pattern is too heavy, change the setting to LIGHT; if it is too light, change the setting to HEAVY; if you are printing gray shading or screen patterns, change the setting to OFF. To change your RITech setting, follow these steps: 1. Enter SelecType Level 2 by pressing the LEVEL 2 button. 2. Press V until RITech appears on the display. 3. Press ) once and then press V until your desired setting (LIGHT, MEDIUM, HEAVY, or OFF) appears on the display. 4. Press ) twice to set the new setting and print a new check pattern using the new RITech setting. 5. Look at the new check pattern to see if it is improved. If you wish to save the new setting, press the EXIT button to exit SelecType. If the pattern still needs to be improved, you probably need to change the print density setting. For a darker (HEAVY) RITech setting, make the print density lighter and vice versa. See “Adjusting print density” earlier in this chapter for instructions. Note: Do not change the pint density unless it is necessary. Doing so affects all text and graphics, so check the new setting by printing several pages. Controlling Your Printer 1-21

You can connect your printer to more than one computer at the same time. Simply connect interface cables from the computers to the interfaces on your printer. Your printer comes with a built-in parallel interface (Centronics® compatible) and a slot for an optional interface. The ActionLaser 1500 also has a built-in serial (RS-232C) interface. If you want to install an optional interface, see Chapter 5, “Options,” for instructions. Note: If you use the ActionLaser 1500’s built-in serial interface, you will need to configure it to match your computer. See the INTERFACE option in Chapter 4, “SelecType” for information on settings. AUTOSENSE setting By default, your printer uses AUTOSENSE, a SelecType setting that automatically detects which interface channel (parallel, serial, or optional) is receiving data from the computer and allocates all of the printer’s available memory to that channel. In the unlikely event that you have problems with files from different computers interfering with each other, you may wish to try the INDIVIDUAL setting which allocates a separate area of memory for each channel. For information on how to use the INDIVIDUAL setting, see the USER option in Chapter 4, “SelecType.” By pressing A when you are sharing the printer with two or three interface channels, you can manually switch between channels P, S, or O as applicable to your printer. 1-22 Controlling Your Printer

A printer emulation is a set of operating commands that determines how data sent from your computer is interpreted and acted upon by the printer. Your printer has several resident emulations: c1 HP IIP LaserJet (ActionLaser 1000) CI HP III LaserJet (ActionLaser 1500) c3 Epson LQ P Epson FX a Epson GL/2 (ActionLaser 1500). The HP LaserJet IIP emulation is the default setting for the ActionLaser 1000. HP LaserJet III emulation is the default setting for the ActionLaser 1500. See Appendixes B and C for detailed information on all of your printer’s emulations. In most cases you will not need to change the default setting. However, there are four reasons why you may need to use a printer emulation other than the default setting: Q If you need to print documents already formatted for a dot matrix printer. Q If you need to use application programs that do not support an HP LaserJet printer. D If you are using the optional PostScript identity card. P If you are using Epson GL/2 mode with the ActionLaser 1500. Controlling Your Printer 1-23

There are three ways to switch printer emulations: SelecType, the Intelligent Emulation Switch (IES), and emulation control languages. SelecType To choose different printer emulations for one or more of the printer’s interfaces (parallel, serial for the ActionLaser 1500 only, or optional) using SelecType, follow the instructions below: 1. Press the LEVEL 2 button to enter SelecType Level 2. Press V until you see the EMULATION option. Press b once. 2. Press v until you see the interface channel (P, S, or O) you want to assign. 3. Press ) once. Then press v until you see the emulation you want (for example, LQ or FX). 4. Press b to set the emulation. 5. Repeat steps 2 through 4 if you want to switch emulations in any other channel. Then press the EXIT button to exit SelecType. Intelligent Emulation Switch The Intelligent Emulation Switch is available when you install the optional PostScript@ identity card. See Chapter 5, “Options“ for more information on identity cards. 1-24 Controlling Your Printer

Intelligent Emulation Switch (IES) setting with the SelecType Level 2 EMULATION option, you can access several emulation pairs: Emulation Pairs SelecType option c1 PostScript & LaserJet IIP PS&LJ=2P (ActionLaser 1000) 0 PostScript & Laser Jet III Ll PostScript & LQ D PostScript & FX PS&3/P/Si (ActionLaser 1500) PS&LQ PS&FX LI PostScript & GL/2 PS&GL/2 (ActionLaser 1500) The IES setting enables the printer to switch automatically between the two emulations in each pair indicated by the IES setting. To select IES, first install the optional PostScript identity card, then follow the SelecType procedure shown above. By pressing V when you are using one of the IES emulation pairs, you can manually switch between PostScript and the other emulation selected. Hold down ‘I until an asterisk appears on the desired emulation pair. Emulation control languages Note: Emulation control languages are intended for experienced users and programmers. Controlling Your Printer 1-25

change the printer emulation: CI Epson Job Language (EJL) P Printer Job Language (PJL) 0 Emulation Switch (ES). Epson Job Language (EJL) The Epson Job Language is an original Epson language. It can perform the following operations for your printer: 0 Switching the printer emulation Q Transferring the printer’s system information to the computer Q Entering the Printer Job Language (PJL) mode. EJL can switch the printer emulation with a monodirectional interface, but a bi-directional interface is required for the computer to receive system information from the printer. For more details on EJL commands, see the end of this section. Printer Job Language (PJL) The Printer Job Language mode uses PJL commands to change printer emulations. Because the PJL mode emulates the HP LaserJet series IIP (ActionLaser 1000) or III (ActionLaser 1500) printer PJL feature, you can use software written for that printer when it is shared in a network environment. You can also enter the EJL mode from the PJL mode. For information on the PJL commands, see Appendix B. 1-26 Controlling Your Printer

This feature lets you use printer commands to switch directly between the PostScript and LaserJet emulations. To switch from LaserJet to PS emulation, send the following: To switch from PS to LaserJet emulation, use your software to send the following: executive[] serverdictbegin0exitserver[] executive[] statusdictbegin[] 5setsoftwareiomode[] ^D Code in brackets [ ] are not absolutely necessary. represents a space. Epson Job Language command summary The EJL mode enables your printer to switch to any emulation available. To operate in EJL mode, follow the steps below: 1. Exit the current (or default) printer emulation and enter EJL mode with the universal exit command. 2. If you wish, send other EJL commands, such as the comment command, to the printer. 3. Send an EJL command to enter a new printer emulation from the EJL mode. Controlling Your Printer 1-27

computer to your printer. For step 1, always send the universal exit command: Next you must immediately send an EJL command. For example, you can enter the LQ emulation by sending the following commands. “@EJL ENTER LANGUAGE = LQ” The printer emulation indicated on the display changes to the new one. Overview of the EJL commands EJL commands must be sent immediately after the printer receives the universal exit command; otherwise the printer returns to its default printer emulation. Every EJL command starts with the string: @EJL, which must be in uppercase letters, although other commands can be in both uppercase and lowercase. You must send the LF code at the end of an EJL command; only an LF code terminates the EJL command. If the EJL command is not followed by an LF code, the printer does not recognize it as an EJL command; it is then printed as a character string in the current printer emulation. If the printer emulation you attempt to switch to is not available, the printer switches to the default printer emulation. If you are in Epson GL mode, you cannot exit with the universal exit command. You must switch emulations with SelecType. 1-28 Con trolling Your Printer

Format: ASCII code: @EJLCOMMENT [] Decimal: 64 69 74 76 32 67 79 77 77 69 78 84 32 [13] 10 Hexadecimal: 40 45 4A 4C 20 43 4F 4D 4D 45 4E 54 20 [0D] 0A @EJL INQUIRE NAME Inquire printer name Format: ASCII code: @EJLINQUIRENAME[] Decimal: 64 69 74 76 32 73 78 81 85 73 82 69 32 78 65 77 69 [13] 10 Hexadecimal: 40 45 4A 4C 20 49 4E 51 55 49 52 45 20 4E 41 4D 45 [0D] 0A Description: Inquires printer name. If you are using a bidirectional interface between the computer and the printer, your printer outputs the following answer strings: @EJL ANSWER NAME = represents spaces (decimal 32) or a Horizontal Tab (HT) (decimal 9). Commands marked with brackets can be omitted. 1-30 Controlling Your Printer

2-2 Selecting a paper size . . . . . . . . . . . . . . . . . . . . . 2-2 Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3 Loading single sheets . . . . . . . . . . . . . . . . . . . . . 2-3 Loading envelopes, labels, transparencies, and heavy paper . . . . . . . . . . . . . . . . . . . . . . . . . 2-5 e Paper Handling 2-1

Paper made for plain-paper copiers is also a good choice. Paper should be of good quality and relatively smooth. Since the printer is sensitive to moisture, keep it dry. You can use the printer’s paper bin to feed most types of 60 to 90 g/m2 (16 to 24 lb) letter-size paper. If you feed paper or other media one sheet at a time, you can use up to 157 g/m2 (42 lb) paper. You may use colored paper but not paper to which a colored coating has been added. Note: The quality of any particular brand or type of paper my be changed by the manufacturer at any time, so Epson cannot guarantee any particular one. Also, some inks or dyes may smear or come off when subjected to the high temperature of the fuser. Always test samples of paper stock before purchasing large quantities or printing large jobs. Selecting a paper size If you use a paper size other than letter and your software does not allow you to select a new size, see the PAGE SIZE option in Chapter 4, “SelecType.” 2-2 Paper Handling

paper, open the paper cover, adjust the paper guides, and insert the paper into the paper bin. After you close the paper cover, make sure the paper stopper on top of the paper cover is inserted in the slot closest to the center of the printer. Make sure that the paper path selector on the top left corner of the printer is set to the face-down position. For an illustrated explanation of this procedure, see your Setup and Maintenance guide. Loading single sheets If you want to print on paper other than letter size, you need to load the paper one sheet at a time through the paper bin feed slot. The printer accommodates hand-fed paper ranging in size from 86 x 140 mm (3.4 x 5.5 inches) to 216 x 356 mm (8.5 x 14 inches), envelopes, transparencies, labels, and heavy paper (over 90 g/m2 or 24 lb). Paper Handling 2-3

1. Select the paper size using your application software. If this is not possible, use SelecType to choose the size of the paper. 2. Make sure the printer is on line. 3. Open the paper cover and remove the stack of paper from the paper bin. 4. Adjust the paper guides to match the size of paper you are using. Insert a sheet of paper into the bin until it meets resistance and then close the paper cover. Note: For printing on envelopes, labels, transparencies, and heavy paper, set the paper path selector on the top left corner of the printer to the face-up position. If you feed single sheets regularly, you may want to install the optional face-up output tray. See Chapter 5, “Options.” 5. If you leave the paper feed selector in the face-down position, install the paper stopper to match your paper size by inserting its hooked prong into the appropriate slot on the top of the paper cover and sliding it to the right. 2-4 Paper Handling

to the printer from your computer. When you are finished feeding single sheets, open the paper cover, readjust the paper guides, and replace the stack of letter-size paper in the paper bin. If necessary, reset the paper path selector on the top left corner of the printer to the face-down position. Loading envelopes, /labels, transparencies, and heavy paper Use only labels and overhead projector transparencies designed to be used with laser printers or plain-paper copiers. Since envelopes, labels, transparencies, and heavy paper must be fed through the printer one sheet at a time, read this section and then see “Loading single sheets” discussed earlier in this section. Note: If you feed envelopes, labels, transparencies, and heavy paper, you should set the paper feed selector to the face-up position. If you feed single sheets regularly you may want to install the optional face-up paper tray. See Chapter 5, “Options.” Paper Handling 2-5

because some parts of the envelope are thicker than others. Test a sample making sure to feed the envelope flap-side down. Adjust the print density using SelecType Level 2 if printing is too light. LABELS---Before printing on labels, test to see whether or not the label sheet leaks adhesive by pressing a sheet of paper on top of the sheet of labels. If the paper sticks at all, don’t use the labels. 2-6 Paper Handling

Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . 3-8 Memory Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13 Option Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15 Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18 Data Dump Mode . . . . . . . . . . . . . . . . . . . . . . . . . . 3-27 E Replacing the Imaging Cartridge . . . . . . . . . . . . . . . . . 3-29 Troubleshooting 3-1

toner cartridge and place it in a plastic bag. Then seal the bag to prevent the fine toner particles from pouring into the printer or onto your clothing. Printer stops and FEED JAM message appears 1. Open the paper cover. Carefully remove all the paper in the paper bin along with any sheets that have fed part way into the printer. 2. If the paper tears when you remove it, make sure you remove any pieces remaining in the printer. To do this, gently open the printer cover. Q WARNING: If you open the printer cover you expose the fuser, which is marked by a CAUTION HOT SURFACE label. Be careful not to touch the fuser. Remove the imaging cartridge. Then remove any paper from the paper feed path, reinsert the imaging cartridge, and close the printer cover. 3. Tap the edges of the paper stack on a flat surface and carefully reload it into the paper bin. (Do not reload curled or wrinkled sheets.) Close the paper cover. 4. The jammed page is automatically reprinted. If you did not open the printer cover to clear the feed jam, press CONTINUE. 3-2 Troubleshooting

1. Gently open the printer cover and remove the imaging cartridge. Q WARNING: Opening the printer exposes the fuser, which is marked by a CAUTION HOT SURFACE label. Be careful not to touch the fuser. 2. Gently pull out the paper. If it tears, make sure you remove any pieces remaining in the printer. Note: Because the toner on the paper inside the printer may not have been fixed on the page, toner may come off on your hands when you remove the paper. If you spill toner on your clothing, rinse it off with cold water. Using hot water may leave a permanent stain. When you resume printing, the first few pages may be slightly smeared with excess toner. Troubleshooting 3-3

4. After a paper jam, the jammed page is automatically reprinted. Preventing paper feed and paper jam problems If you have frequent paper feed or paper jam problems, use this checklist of corrective measures: Use a higher-quality paper, one that is not too thin or rough. Some types of paper require single sheet feeding. See Chapter 2. Fan the stack of paper and then tap it on an edge to align it before you load it. Be sure that you do not load too much paper in the bin. Be sure to adjust the paper guides so that the paper can slide in and out freely. Never let more than 100 sheets accumulate in the standard face-down output tray on top of the printer. Try turning over the stack of paper in the bin. Most packages of paper indicate the best side with an arrow on the end of the package. Make sure the best side is loaded face down. Display panel stays blank when you turn printer on Turn off the printer and check the power cable connections between the printer and the electrical outlet; then turn the printer back on. If the electrical outlet is controlled by an outside source such as a wall switch, make sure the switch is turned on or plug another electrical device into the outlet to check whether the outlet is operating properly. 3-4 Troubleshooting

Your computer may not be properly connected to the printer. Perform the procedure, “Testing the computer-to-printer connection” in the Setup and Maintenance guide. The interface cable may not be plugged in securely. Check both end s of the cable between the printer and the computer. If you are using a parallel interface, secure the connector using the wire retaining clips. Make sure that your interface cable meets the specifications for the printer and computer. Make sure that you have selected the appropriate interface (parallel, serial for the ActionLaser 1500 only, or optional) with SelecType. If you are using the serial interface, also set the baud rate, protocol, data bit, and related settings. See your computer manual for the correct settings and interface requirements. If you are using the parallel interface, make sure the BUSY DELAY option in SelecType Level 2 is set to 0. Make sure that your software is properly set up for your printer. The imaging cartridge may be empty. Replace it as described at the end of this chapter. Printer doesn’t print and the ON LINE light is off Press ON LINE once to set the printer on line (the ON LINE light comes on). Troubleshooting 3-5

Be sure you have installed the correct font cartridge and make sure that the orientation (portrait or landscape) matches the selected font. Some or all of the output is garbled or printed as asterisks Make sure that both ends of the interface cable are plugged in securely. If you are using a serial interface, make sure that both the computer and printer are set to use the same number of data bits per word and that they both use the same parity, baud rate, and number of stop bits. If the printer still does not print correctly, contact your dealer. Position of the printout not correct Make sure that you are using the correct page length and margin settings in your application program. Do not use SelecType to make these settings because software settings override SelecType. Graphics don’t print correctly Make sure that your software program is set for the printer emulation you are using. For example, if you are using the LJ-2P emulation, be sure that your graphics software is set for a LaserJet II printer. 3-6 Troubleshooting

8-bit data word and not a 7-bit word in your interface settings in SelecType. Graphics require large amounts of memory; see “Memory Problems,” in this chapter for more help. SelecType does not function as expected Application software programs override SelecType settings. Therefore, use software settings instead of SelecType settings whenever possible. Your setting may have been changed by your software program. Perform a factory reset by pressing the RESET button while you turn on your printer. Then try printing using the section “Testing the computer-to-printer connection” in your Setup and Maintenance guide. You may have entered the wrong SelecType level. See the Quick Reference card whenever you use SelecType. You may be trying to select a setting that is not available in the currently selected printer emulation. To check the available options, see Appendixes B and C. You may be trying to set up different SelecType configurations for different printer emulations. See Appendixes B and C for more information. Never save settings to the same macro number in different interface channels. Troubleshooting 3-7

Dark or dirty background Change the DENSITY option in SelecType Level 2 for light print. Clean the paper path inside the printer using a clean, soft, dry cloth. Clean internal printer components by printing three pages with only one character per page. There may be a problem with the imaging cartridge. Remove the cartridge, shake it from side to side, and then reinstall it. If this does not solve the problem, replace the imaging cartridge as described at the end of this chapter. 3-8 Troubleshooting

Clean the printer lens. Remove the imaging cartridge and place it on a clean, flat surface. Locate and clean the clear lens on the inside middle of the printer. Wipe the lens from end to end with a clean, soft, dry, lint-free cloth. Then re-insert the imaging cartridge in the printer and close the printer cover. If the problem remains, install a new imaging cartridge as described at the end of this chapter and print several pages to check the print quality. Horizontal black or white bands or black page Install a new imaging cartridge as described at the end of this chapter. Troubleshooting 3-9

then reinstall it. Your paper may be moist or damp. Printing is sensitive to moisture absorbed by the paper. Do not store your paper in a humid or damp environment. If this does not solve the problem, install a new imaging cartridge as described at the end of this chapter. Then print several pages to check the print quality. Toner smudges Remove the imaging cartridge, shake it from side to side to distribute the toner, and wipe the bottom of it with a clean, dry cloth. Clean the paper path inside the printer using a clean, soft, dry cloth. Clean internal printer components by printing three pages with only one character per page. If the problem remains, replace the imaging cartridge as described at the end of this chapter. Missing areas on printed image Your paper may be moist or damp. Printing is sensitive to moisture absorbed by the paper. The higher the moisture content in the paper, the lighter the printed output. Do not store your paper in a humid or damp environment. 3-10 Troubleshooting

If the surface of your paper is too rough, printed characters appear distorted or broken. Smooth, high-quality copier paper is recommended for best results. See Chapter 2, “Paper Handling,” for information on choosing paper. Completely blank pages If, after checking the SelecType Level 2 TONER option, the TONER message indicates that the amount of toner is low (E* F), replace the imaging cartridge as described at the end of this chapter. Check to be sure the imaging cartridge is installed as described in the Setup and Maintenance guide. The problem may be with your software program or interface cable. Run a feature print or print out a status sheet. If blank pages continue to print, the problem may be with the printer. Turn off the printer and contact your dealer. Printed image is light or faint Use the DENSITY option in SelecType Level 2 for darker print. If, after checking the SelecType Level 2 TONER option, the TONER message indicates that the amount of toner is low (E” F), replace the imaging cartridge as described at the end of this chapter. Your paper may be moist or damp. Printing is sensitive to moisture absorbed by the paper. The higher the moisture content in the paper, the lighter the printed output. Do not store your paper in a humid or damp environment. Troubleshooting 3-11

distribute the toner, and then reinstall it. If the problem persists, replace the imaging cartridge as described at the end of this chapter. Image is too dark Use the DENSITY option in SelecType Level 2 for lighter print. If the problem persists, replace the imaging cartridge as described at the end of this chapter. Non-printed side of the page is dirty Toner may have spilled in the paper feed path. Remove the imaging cartridge and then clean the paper path of the printer using a clean, soft, dry, lint-free cloth. Q WARNING: Opening the printer exposes the fuser, which is marked by a CAUTION HOT SURFACE label. Be careful not to touch the fuser. 3-12 Troubleshooting

the page you are trying to print, change your memory allocation, or add more memory to your printer. ADD MEMORY FOR CH X INSUFF MEMORY PAGE BUFFER FULL SET FULL PRINT The first solution you can try for each of these is simplifying your page by reducing the number or size of fonts or the number or size of graphics or both. The second solution to try is to reduce the RX-buffer size if it is higher than the default value. If these are not satisfactory solutions, try the other solutions described below under the appropriate error message. ADD MEMORY FOR CH X (P, S or O) This appears only when you are using the USER INDIVIDUAL option. It indicates which interface channel needs more memory. Try each of the following until you have solved the problem: 1. In the SelecType INDIVIDUAL option, increase the memory allocated to the channel indicated. 2. Change the SelecType USER option from INDIVIDUAL to AUTOSENSE. 3. Add memory to the printer. See Chapter 5, “Options,” for details. Troubleshooting 3-13

2. If the message remains, press RESET or initialize the printer as described in Chapter 4. You can also clear this error by turning the printer off and back on again, However, it may be necessary to simplify the page you are trying to print or to add more memory to the printer. See Chapter 5 for details. PAGE BUFFER FULL 1. Press CONTINUE to clear the error. 2. If the message remains, it may be necessary to simplify the page you are trying to print or to add more memory to the printer. To add memory, see Chapter 5. SET FULL PRINT 1. Press CONTINUE to clear the error. 2. Change the SelecType Level 1 FULL PRINT setting as described in Chapter 4. 3-14 Troubleshooting

Remove and carefully reinsert the cartridge. Make sure the cartridge is listed in the table of available font cartridges in Chapter 5, “Options.” Paper does not feed from the optional lower paper cassette Be sure you have made the proper choice with your application software. The INPUT menu in SelecType Level 1 may be set to STD. To use the optional lower paper cassette, the INPUT menu in SelecType Level 1 must be set to OPT or AUTO. Change the setting as described in Chapter 4, “SelecType.” There may be no paper in the lower paper cassette. Load it with paper. Be sure that the lower paper cassette is properly installed and that you have not tried to load it with too many sheets of paper. The cassette can hold a maximum of 250 sheets of 75 g/m2 (20 lb) paper. The lower paper cassette may not be installed properly. See Chapter 5 for instructions on installing the lower paper cassette. Troubleshooting 3-15

1. Remove the lower paper cassette as shown below. 2. Remove any folded or curled paper from the front opening. Then remove all paper from the paper cassette discarding curled or wrinkled sheets. 3. Tap the edge of the paper stack. Then reinsert it into the cassette making sure the paper is evenly aligned and rests below the maximum paper mark. 4. Make sure you are using the correct paper size. See the section on using the optional lower paper cassette in Chapter 5, “Options,” for more information. Note: Make sure you are using paper that meets the specifications for this printer. See Chapter 2 for the correct paper to use. 5. Press CONTINUE. The jammed page is automatically reprinted. 3-16 Troubleshooting

onto the face-up tray Make sure that the paper path selector on the top left corner of the printer is set to the face-up position. Never allow more than 20 sheets to accumulate in the face-up output tray. Even with additional memory installed, complex pages don’t print and INSUFF MEMORY message still appears FULL PRINT, RX-BUFFER, or memory share ratio (the allotment of memory per interface channel) setting of the USER INDIVIDUAL menu in SelecType may need to be changed. See “Memory Problems” in this chapter for more information. You may not have installed enough memory. If you have an ActionLaser 1000, you can add up to 6.0MB of memory for a total of 6.5MB. If you have an ActionLaser 1500, you can add up to 4.0MB of memory for a total of 5.0MB. If you have installed all possible memory and the error message continues to appear, you may have to simplify the document you are trying to print. Troubleshooting 3-17

Status, error, and caution messages tell you what the printer is doing, including what may be wrong and, in some cases, how to correct the problem. This section contains an alphabetical list of these messages and how to correct any problems. If the red CONTINUE light flashes when an error is detected, correct the problem and then press the CONTINUE button to clear the error. If the AUTO CONT option in SelecType is ON, some errors clear automatically even though the problem remains. In most instances, you should leave AUTO CONT OFF. Status messages are indicated by [S] and error messages by [E]. (In some cases the message on the display also shows the printer emulation.) ADD MEMORY FOR CH X [E] There is not enough memory for Channel X. See “Memory Problems” earlier in this chapter. CARD MEMORY OVERFLOW [E] This indicates that the memory of a font card in slot A exceeds 4MB. Remove the card and press CONTINUE. 3-18 Troubleshooting

Appears when you press the COPY END button to cancel multiple-copy printing when the printer is off line. The first X is the number of the current page and the second X the number of copies selected in SelecType. COVER OPEN [E] The printer cover is open. Close it to continue printing. This message also shows the amount of toner left in the imaging cartridge. For example: A full toner amount is E*****F. DATA [S] The printer has received data but is not yet printing, or the printer has received data and is off line. To resume printing, press ON LINE if the printer is off line, or press FEED. EJL [S] The printer is in EJL mode. See “Emulation control languages” in Chapter 1. FACTORY RESET [S] The printer is being initialized to the factory settings. Troubleshooting 3-19

Paper is not feeding into the printer from the specified paper bin or cassette or has jammed on its way into the printer. See the FEED JAM section in this chapter for information. ILLEGAL CARD #X [E] The card or cartridge in slot X cannot be read. To correct this error, press CONTINUE. If the error message remains, make sure the printer is off line and reinsert the card or cartridge as described in Chapter 5, “Options.” INITIALIZE [S] The printer is being reset to the default settings. INSUFF MEMORY [E] The printer has insufficient memory available for the task you have given it. To correct the error, press CONTINUE. If the message remains, press RESET or perform INITIALIZE as described in Chapter 4. See “Memory Problems” earlier in this chapter. INVALID ASSIGN [E] If you assign PostScript to more than one channel, this message appears when you attempt to exit SelecType. Press 4 to return to EMULATION and change the channel assignments. 3-20 Troubleshooting

The printer asks if you replaced the imaging cartridge. Press RESET to change the TONER setting to NEW if you just replaced the cartridge. Otherwise, press CONTINUE to clear the message. PAGE BUFFER FULL [E] Text or graphics data has filled the printer’s buffer and the printer has ejected an incomplete page. Press CONTINUE to clear the error. See “Memory Problems” earlier in this chapter. PAPER FEEDING [S] The printer is feeding paper. PAPER JAM [E] See the PAPER JAM section earlier in this chapter. PAPER OUT [E] There is no paper in the standard paper bin and the optional lower paper cassette (if installed). Load more paper into the selected paper bin or cassette and press ON LINE. See Chapter 2, “Paper Handling.” Troubleshooting 3-21

There is no paper in the paper source from which the printer expects to feed paper. The right column of the display prompts you to load the correct paper size into the paper bin or cassette. Press ON LINE. PAPER SIZE ERROR [E] The paper size you selected with SelecType (or the default size if you have not selected a size) does not match the paper loaded in the selected paper source. Press CONTINUE to clear the error. Insert the correct paper or change the paper size setting with your application software or with PAGE SIZE in SelecType as described in Chapter 4. PJL [S] The printer is in PJL mode. See “Emulation control languages” in Chapter 1. PRINTING [S] The printer has received data and is printing. PRINT PAUSED X/X [S] The printer stops printing during a multi-copy print operation. The first X is the printed number of the current page and the second X the number of copies selected in SelecType. 3-22 Troubleshooting

The printer is using the intelligent emulation switch and is not in a timeout status. The asterisk (*) indicates the currently-used emulation. It can use either one of the emulations shown on the display. XXX is the emulation paired with PostScript. RAM CHECK X.X MB [S] The printer is checking RAM (X.X = capacity). RAM Error [E] This indicates an error was found during RAM CHECK. Turn off the printer. If you installed the optional memory chip sets, remove the controller board and check installation as described in Chapter 5. If the error message appears again, contact your dealer. READY [S] The printer is ready to receive data or print. READY:X DUMP [S] The printer is in the data dump mode. See “Data Dump Mode” later in this chapter. Troubleshooting 3-23

You may have removed a card or cartridge while the FEED light was still lit or while the printer was on line. Make sure the printer is off line, reinsert the card or cartridge into the correct slot, and press CONTINUE. REMOVE CARD [E] You may have inserted a card or cartridge while the printer was on line or while the FEED light was on. To correct this error, take the printer off line, then remove the card or cartridge and press CONTINUE. Before you re-insert the card or cartridge, make sure that all data in the buffer has been printed and that the printer is off line. If the FEED light is on, press FEED to print out the remaining data. RESELECT TRAY [E] The optional lower paper cassette is not installed and the SelecType INPUT option is set to OPT or AUTO. Install the optional lower paper cassette; then press CONTINUE or simply press CONTINUE and paper is automatically selected from the standard paper bin. Then change the INPUT option to STD. RESET [S] The printer has been reset to its previous setting using the macro number specified with LOAD MACRO in SelecType. 3-24 Troubleshooting

The printer is checking ROM. SAVE MEMORY OVERFLOW [E] The printer does not have enough memory to save any additional macros. To correct this error, delete unused macros using the DELETE MACRO submenu; then repeat SAVE MACRO. SERVICE REQ. CXXXX [E] SERVICE REQ. E00XX [E] A controller or print engine error has been detected. Write down the error number that appears in the right column of the display and turn off the printer. Turn the printer back on after a few seconds to see if the error message still appears. If it does, turn off the printer, unplug the power cord from the electrical outlet, and contact a qualified service person. SET FULL PRINT [E] This message may appear when you are trying to print graphics or a mix of text and graphics. Press CONTINUE, then see “Memory Problems” earlier in this chapter. Troubleshooting 3-25

When the STANDBY menu is set to ENABLE, the printer enters the standby mode if it is not used for about thirty minutes. Press any panel button or send data to warm up the printer. STARTUP ERROR [E] To clear this error, press 4 to select LT paper. WAIT appears as the printer returns to its default settings. TRAY SET (paper source) (paper size) [E] The paper size setting does not match the paper loaded in the specified paper source. The right column of the display indicates the expected paper size and the currently selected paper source. You can either change the paper size setting or load the correct paper size. After you correct the paper mismatch, press CONTINUE. WAIT [S] The printer is being reset after a STARTUP ERROR. WARMING UP [S] The printer is warming up. The amount of toner left in the imaging cartridge is also displayed. For example: A full toner amount is E*****F. 3-26 Troubleshooting

The data dump mode is a special feature that makes it easy for experienced users to find the cause of communication problems between the printer and computer. The data dump mode produces an exact printout of the codes reaching the printer. 1. Make sure that the printer is loaded with paper and turned off. 2. Hold down the LEVEL 2 button while you turn on the printer. Make sure you hold the button down until the READY :X DUMP message appears. (X is the channel in use.) 3. Run any program that causes the printer to print (either an application program or a program written in any programming language). Your printer prints out all of the codes sent to it in hexadecimal format as shown in the sample below. 0001 0002 0003 0004 0005 0006 0007 0008 0009 000A 000B 000C 000D 000E 000F ******** HEX DUMP LIST ******** 1B 40 1B 74 01 1B 52 00 1B 32 1C 26 1C 6B 00 1C 78 00 1B 43 46 1B 4A 86 1B 24 2C 00 1C 2E 1B 6B 00 1B 21 00 1B 78 01 43 68 61 70 74 65 72 1B 24 5A 00 35 1B 4A 32 1B 24 2C 00 54 72 6F 75 62 6C 65 1B 24 5A 00 73 68 6F 6F 74 69 6E 67 1B 4A 5E 1B 24 2C 00 54 68 69 73 1B 24 48 00 63 68 61 70 74 65 72 1B 24 77 00 64 69 73 63 75 73 73 65 73 1B 24 B1 00 70 72 6F 62 6C 65 6D 73 1B 24 E6 00 79 6F 75 1B 24 FC 00 6D 61 79 1B 24 13 01 65 6E 63 6F 75 6E 74 65 72 1B 24 4D 01 61 6E 64 1B 24 64 01 74 68 65 69 72 1B 24 86 01 6C 69 6B 65 6C 79 1B 4A 32 1B 24 2C 00 73 6F 6C 75 74 69 6F 6E 73 2E 1B 4A 32 1B 24 2C 00 49 66 1B 24 3C 00 61 6E 1B 24 4D 00 65 72 72 6F 72 1B 24 6F 00 6F 63 63 75 72 73 2C 1B 24 9E 00 79 6F 75 1B 24 B4 00 62 65 73 74 1B 24 D1 00 73 6F 75 72 63 65 1B 24 [email protected].&.k.. x..CF.J..$,....k 1 .x.Chapter.$ Z.5,J2.$,.Troubl e.$Z.shooting.J^ .$,.This.$H.chap ter.$w.discusses .$..probLems.$.. you.$..may.$..en counter.$M.and.$ d.their.$..likel y.J2.$,.solution s..J2.$,.If.$<.a n.$M.error.$o.oc curs,.$..you.$.. best.$..source.$ PAGE 1 Troubleshooting 3-27

ON LINE to set the printer off line. (If you press ON LINE while a page is being printed, the green ON LINE light flashes until the page is ejected and the printer goes off line.) To exit the data dump mode, turn off the printer or hold down the RESET button until INITIALIZE appears on the display. Look at the sample data dump printout shown in Step 3. By reading the characters printed in the text field on the right side of the data dump printout or the printout of hexadecimal codes, you can check what codes are being sent to the printer. In the text field, printable characters appear as their true ASCII characters. Non-printable codes, such as control codes, are represented by dots. For example, look at the first two hexadecimal codes on line 0006 of the printout sample (74 65). Code 74 represents the letter t; code 65 represents the letter e. Check the seventh line of the text field on the right side of the printout and you will find the letter t followed by the letter e. 3-28 Troubleshooting

Cartridge The imaging cartridge prints up to 6,000 pages depending upon the complexity of your print jobs. If your printed images become faint, enter the SelecType Level 2 TONER option to find out approximately how much toner remains in the imaging cartridge. Simply count the asterisks between the E (empty) and the F (full). Each asterisk represents up to 20% of the total toner capacity. When you see only one asterisk on the SelecType TONER message indicating that there is less than 20% toner left, you should replace the imaging cartridge. Q WARNING: Do not touch the fuser, which is marked with a CAUTION HOT SURFACE label. 1. Turn on the printer. Note: If you replace the cartridge when the power is off, you must change the TONER setting to NEW using SelecType when you turn on the printer. See steps 7 and 8 later in this section. Troubleshooting 3-29

cartridge by pulling it toward you. 3. Dispose of the imaging cartridge with nonburnable items. CAUTION: Do not turn the imaging cartridge upside down. Do not expose the imaging cartridge to light any longer than necessary. 4. While holding the new imaging cartridge horizontally, gently shake it side to side a few times to distribute the toner evenly. 3-30 Troubleshooting

Pull the clear seal all the way out with firm, even pressure. 6. Hold the cartridge and gently shake it front to back. 7. Insert the cartridge by placing the pins on each side of the cartridge into the grooves inside the printer. Slide it gently into the opening until it stops. Leave the cover open. Troubleshooting 3-31

rotation on the display: NEW CARTRIDGE? YES, PRESS RESET NO, PRESS CONTINUE. 9. Press RESET to change the TONER setting to NEW (full). 10. Gently press down on the printer cover until it clicks shut. Please note: If you replace the cartridge when greater than 20% toner is left, the three rotating messages do not appear. Instead COVER OPEN E”* F (two or more asterisks) appears. Use the SelecType Level 2 TONER option to change the setting to N E W. If you do not change the TONER setting to NEW after replacing the cartridge, the TONER message will not be correct. Also NEW CARTRIDGE? appears even if the toner level is full. Note: Each time you replace the cartridge, print a feature print to be sure the print quality is satisfactory and that you installed the cartridge properly. See “Test printing” in the Setup and Maintenance guide. 3-32 Troubleshooting

Using SelecType . . . . . . . . . . . . . . . . . . . . . . . . . . . The control panel . . . . . . . . . . . . . . . . . . . . . . . The display . . . . . . . . . . . . . . . . . . . . . . . . . . . Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . SelecType tutorial . . . . . . . . . . . . . . . . . . . . . . . Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . AUTO CONT. . . . . . . . . . . . . . . . . . . . . . . . . . CH TIMEOUT . . . . . . . . . . . . . . . . . . . . . . . . . COPIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . DENSITY . . . . . . . . . . . . . . . . . . . . . . . . . . . . EMULATION . . . . . . . . . . . . . . . . . . . . . . . . . FEATURE PRINT . . . . . . . . . . . . . . . . . . . . . . . FONT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . FONT SAMPLE . . . . . . . . . . . . . . . . . . . . . . . . FULL PRINT . . . . . . . . . . . . . . . . . . . . . . . . . . INPUT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . INTERFACE . . . . . . . . . . . . . . . . . . . . . . . . . . LANG. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . MACRO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . MEMORY LEFT . . . . . . . . . . . . . . . . . . . . . . . . OFFSET . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ORIENT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . PAGE COUNTER . . . . . . . . . . . . . . . . . . . . . . . PAGE SIZE . . . . . . . . . . . . . . . . . . . . . . . . . . . RITech . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RX-BUFFER SIZE . . . . . . . . . . . . . . . . . . . . . . . STANDBY . . . . . . . . . . . . . . . . . . . . . . . . . . . STATUSSHEET.. . . . . . . . . . . . . . . . . . . . . . . SUB CONFIG. . . . . . . . . . . . . . . . . . . . . . . . . . SYSTEM CONFIG. . . . . . . . . . . . . . . . . . . . . . . . TONER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . USER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . VERSION.. . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 4-3 4-3 4-3 4-4 4-5 4-7 4-8 4-8 4-8 4-9 4-9 4-11 4-11 4-11 4-12 4-13 4-14 4-18 4-18 4-20 4-21 4-21 4-22 4-22 4-23 4-23 4-25 4-25 4-25 4-26 4-26 4-27 4-30 SelecType 4-1

control most of the printer’s functions, such as printing test pages, selecting paper size, and changing the printer’s configuration. At the back of this guide, you’ll find a Quick Reference card that includes a map of all the SelecType menus and options. To view the current SelecType settings, print the status sheet as described later in this chapter. You can test many of these options by setting them, and then performing a DOS Print Screen. See “Testing the computer-to-printer connection” in your Setup and Maintenance guide. Your application program settings usually override the SelecType settings. Therefore, use application program settings whenever possible. 4-2 SelecType

The control panel The control panel contains the display, two SelecType buttons, one ON LINE/EXIT button, three indicator lights, and four function/arrow buttons. LEVEL 1 LEVEL 2 E X I T INITIALIZE 0 0 RESET COPY END CONTINUE FEED The display When you enter SelecType, menus and options appear on the display. The display shows SelecType menu titles on the left side and options for each menu on the right side. SelecType 4-3

This icon to the left of an option indicates that you can press either A or V to view other options in the menu. b This icon to the left of an option indicates it is the current selection. You can use A or v to view other options. This icon indicates that you can press F to enter a submenu, select an option, set an option, or execute an action. Buttons LEVEL 1 Enter SelecType Level 1. LEVEL2 Enter SelecType Level 2. EXIT Exit SelecType Level 1 or Level 2. Use the arrow buttons to move through menus and to select, display, set, or execute SelecType options. Enter a submenu, set an option, or select or execute an action. Return to the main menu. A ‘I Display options in the same menu. You can view the options one at a time by pressing the buttons once or you can scroll through them quickly by holding down one of these buttons. 4-4 SelecType

entering SelecType is: READY : P LJ-2P For the ActionLaser 1500, you will see READY:P 3/P/Si. Make a note of the interface channel, for example, P=parallel. You may need this information later. 2. Press the LEVEL1 button to enter SelecType Level 1. 3. The main menu option appears. The b icon indicates that you can enter the submenu by pressing . In many cases, the display also shows the current setting, as shown below. + INPUT AUTO LT b 4. Enter the options submenu by pressing ) . INPUT + AUTO L T b S E T + indicates the option is selected. 5. Display the other submenu options by pressing A or v . INPUT 4 STD b SET # indicates the option is not selected. The message on the right, b SET, indicates you can select the option displayed by pressing b . SelecType 4-5

listed below. AUTO STD OPT OPT appears only when you have installed the optional lower paper cassette unit. Note: Although the main menu options are the same for all printer emulations, some Level 1 submenu options are different in each emulation. See the Appendix that describes the printer emulation you are using for a description of the submenu options for that emulation. 6. When you reach the option you want to select, press F to set the option. SET disappears from the display and the ) icon moves to the right of the display indicating that the new option has been selected. + INPUT STD b At the same time, 4 moves to the left of the main menu option, indicating that you are back in the main menu. Note: If you want to return to the main menu at any time without changing a setting, press 4 to exit the submenu. 7. Exit SelecType. To exit SelecType from any main menu or submenu, press the EXIT button. The display shows the READY message. 4-6 SelecType

it again or turn off the printer. If you want a setting to remain in effect even when you turn the printer off and on, you can use the SYSTEM CONFIG. option to save Level 1 settings. See ‘MACRO” later in this chapter. Level 2 settings are saved automatically when you exit Level 2. Options This section lists all the menus and options available. Most menus and options are the same in the different printer emulations. However, some have a different function for each emulation. These menus are listed in the appendix that describes the printer emulation. See the Quick Reference card at the back of this Reference Guide for a map of all SelecType menus and options. When you enter SelecType Level 1, you see one of these options: INPUT PAGE SIZE COPIES ORIENT. FONT STATUS SHEET FONT SAMPLE SUB CONFIG. SYSTEM CONFIG. When you enter SelecType Level 2, you see one of these options: FEATURE PRINT LANG. EMULATION DENSITY INTERFACE TONER RX-BUFFER SIZE VERSION USER PAGE COUNTER CH TIMEOUT RITech AUTO CONT. STANDBY SelecType 4-7

continue printing after a certain period of time when one of the following errors occurs: SET FULL PRINT, PAGE BUFFER FULL, PAPER SIZE ERROR, TRAY SET XXX, INSUFF MEMORY, and SPL IGNORED. When this option is OFF, you must press the CONTINUE button to resume printing. In most cases, leave this option set to OFF. Menu/submenu Available options 4 AUTO CONT. OFF b ON or OFF CH TIMEOUT This Level 2 option sets the time for a channel timeout. If the printer is on line and receives no new data for the number of seconds specified, and if there is data in another channel, the printer automatically switches to the channel with data. The factory setting is 60. Menu/submenu Available options : CH TIMEOUT 60 b 10 to 600 (in increments of 10) COPIES This Level 1 option selects the number of copies to be printed up to 999. The factory setting is 1. If you select a number greater than one, the display keeps count of the number of copies completed and the current setting. For example, if you set the COPIES option to 10 and five copies have been printed, the display shows 5/l0. Menu/submenu Available options 0 COPIES 1 b 1 to 999 4-8 SelecType

is too light or too dark. Use 1 or 2 asterisks to lighten a dark image. Use 4 or 5 asterisks to darken a light image. The default setting is 3 asterisks. Menu/submenu Available options 4 DENSITY L*** D b L*****D L****D L***D L**D L*D Note: Increasing the print density increases toner consumption. If you select darker print, you may need to replace the imaging cartridge more often. EMULATION This Level 2 option selects the printer emulation for each interface you are using. The ActionLaser l000 default is LJ-2P and the ActionLaser 1500 default is 3/P/Si. For more information on each printer emulation, see Appendixes B and C. After EMULATION appears, press b once to see the following display: Menu/submenu Available options 4CH P LJ-2P b CH P (Parallel) LJ-2P or 3/P/Si CH S (Serial) 3/P/Si (ActionLaser 1500 only) CH O (Optional) LJ-2P or 3/P/Si SelecType 4-9

press ) to display the next emulation. The following appears: Menu/submenu CH P LJ-2P Available options b SET LJ-2P (ActionLaser 1000 only) LQ FX 3/P/Si (ActionLaser 1500 only) Epson GL PS Epson GL/2 (ActionLaser 1500 only) PS&3/P/Si (IES setting) PS&LJ-2P (IES setting) PS&LQ (IES setting) PS&FX (IES setting) PS&GL/2 (IFS setting) The ActionLaser 1000 resident emulations are LJ-2P, LQ, and FX. The ActionLaser 1500 resident emulations are 3/P/Si, LQ, FX, and GL/2. The other emulations, Epson GL and I’S, appear on the display if the corresponding identity card is installed. In addition, if you have an ActionLaser 1000, the optional PCL5/RITech board must be installed for 3/P/Si and Epson GL/2 to appear. Note: When you are using a program you developed that sends PostScript files, be sure that data is followed by a Ctrl-D (^D). Otherwise, the printer does not switch the emulation properly with the Intelligent Emulation Switchfeature. You cannot perform a DOS Print Screen in the PostScript mode. 4-10 SelecType

features to check whether your printer is working correctly. Menu/submenu Available options $ FEATURE PRINT b b PRINT Press ) to print out the feature page. After you print the feature print, SelecType Level settings return to their defaults and the printer clears its memory, including any downloaded font data. FONT This Level 1 option selects one of the fonts available in the current printer emulation. See Appendixes B and C in this Reference Guide for information on the printer emulation you are using. FONT SAMPLE This Level 1 option prints a sample of the fonts available for your selected printer emulation. The portrait fonts and landscape fonts are printed on different pages. Press F twice to print the font sample. Menu/submenu 0 FONT SAMPLE Available options b b PRINT SelecType 4-11

default setting of 0 is sufficient for most uses of the printer. If the printer displays the message S ET F U L L P RI NT, increase this setting. The setting (any number from 0 through 62) times 20 is the number of kilobytes (KB) reserved in RAM for page composition. For example, a setting of 5 reserves 100KB. Menu/submenu Available options 4 FULL PRINT 0 b 0 to 62 The following table shows the maximum setting necessary for each size of paper. The setting may be lower than the maximum, but it will never need to be higher. GLT 45 C5 38 Since the amount of RAM you reserve with this option is not available for any other purpose, it is best to leave the setting at 0 until you see a SET FULL PRlNT message. Then, increase the setting in small increments until the error does not occur. 4-12 SelecType

not display the SET FULL PRINT error. If an INSUFF MEMORY or PAGE BUFFER FULL message appears, you must install optional memory. See Chapter 5 for information on installing memory chip sets. INPUT This Level 1 option selects whether paper feeds into the printer from the standard paper bin or the optional lower paper cassette. Menu/submenu Available options : INPUT AUTO LT b AUTO ST D (Standard) OPT (Optional) If you choose STD, the printer loads paper from the standard paper bin. If you choose OPT, the printer loads paper from the optional lower paper cassette. OPT appears as an option on the display only if you install the optional lower paper cassette unit. If you choose AUTO, the printer loads paper from the paper cassette containing the size of paper specified by the PAGE SIZE option. If both cassettes contain the specified paper size, the printer loads paper from the standard paper bin until it is empty, then switches to the lower paper cassette. You may print up to 400 sheets continuously. If the paper in either the bin or the cassette does not match the paper size set with the PAGE SIZE option, the printer returns a paper size error. Correct the setting or load the correct size paper. SelecType 4-13

built-in interfaces, parallel and serial. This option is not available for channel 0. Menu/submenu 4 INTERFACE Available options b P (Parallel) S (Serial) (ActionLaser 1500 only) The PARALLEL option has these three submenus: Menu/submenu 4 CH P CONFIG. Available options b S L C T I N AUTOFEED BUSY DELAY Normally, you do not need to change these settings. Change them only when you have special requirements. SLCT-IN-When you set SLCT-IN to OFF, the printer is continuously selected and ignores device control codes DC1 and DC3. In almost all cases, leave SLCT-IN set to OFF. When SLCT-IN is ON, the SLCT-IN signal goes HIGH at power-on and the control codes DC1 and DC3 are valid. Menu/submenu Available options 4 SLCT-IN OFF b ON or OFF AUTOFEED-When you set AUTOFEED to OFF, the printer ignores the AUTOFEED signal on pin 14 and does not send an automatic line feed (LF) command with each carriage return (CR). When you set AUTOFEED to ON, the printer adds a line feed to each carriage return it receives. If your text lines overprint each other, set AUTOFEED to ON. Menu/submenu : AUTOFEED Available options OFF b ON or OFF 4-14 SelecType

the ACKNLG to the BUSY signal. Available settings are 0, -5, and +5 microseconds plus MIN. The MIN option sets the ACKNLG signal to high. Menu/submenu Available options # BUSY DELAY 0 b -5, 0, +5, or MIN The SERIAL option has these nine submenus: Menu/submenu 4 CH S CONFIG. Available options b WORD LENGTH BAUDRATE PARITY STOP BIT DTR XON/XOFF ENQ/ACK DSR CTS These settings must match the settings your computer is using. Check your computer’s manual. WORD LENGTH-You can select 8-bit word length or 7-bit word length. See your computer manual and software documentation for the proper setting. The factory setting is &bit. Menu/submenu Available options 4 WORD LENGTH 8 b 7 o r 8 SelecType 4-15

(baud) for the serial interface. The baud rate is measured in bits per second (bps). See your computer manual and software documentation for the proper setting. The factory setting is 9600. Menu/submenu 4 BAUDRATE Available options 9600 b 300 600 1200 2400 4800 9600 19200 38400 PARITY-When this option is set to NONE, parity checking is disabled. The parity bit, if used, provides a basic form of error detection. See your computer manual and software documentation for the proper setting. Menu/submenu 4 PARITY Available options N O N E b N O N E EVEN ODD STOP BIT-Use this option to set the number of stop bits on each character of information sent to the printer. Stop bits signal the end of a character. Menu/submenu Available options 0 STOP BIT 2 b 1 or 2 4-16 SelecType