Samsung SF-515 Operation & User’s Manual
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Use this feature to send your documents to multiple locations. After send-
ing, the documents are automatically erased from the memory.
1. Load the document face down. If necessary, adjust Resolution, or
Contrast. For details, see page 3.2.
2. Press Advanced FAX on the control panel.
The display shows the first menu; BROADCASTING.
3. Press Start/Enter to access the broadcasting menu.
4. Enter the number of the remote machine using the number keypad.
To enter the number, you can also press a one-touch button including
group dial button. Otherwise, press Speed, enter a 2-digit speed dial
number, then press Start/Enter. The stored number appears on the dis-
play.
5. Press Start/Enter to confirm the number. The display asks you to
enter another fax number to send the document to another location.
6. Enter another fax number using the number keypad, one-touch dial,
or 2-digit speed dial number. Note that you cannot use group dial
numbers for another fax number.
The number appears on the display. Press Start/Enter to confirm the
number.
Or
To send to one location or when you complete the last fax number
setting, press Start/Enter.
7. The document will be scanned into the memory before transmission.
The display shows the memory capacity and the number of pages
being stored in the memory, then the machine begins sending the docu-
ment in order of the numbers you entered.
You can set your machine to send a fax at a later time when you will not
be present.
1. Load the document face down. If necessary, adjust Resolution, or
Contrast. For details, see page 3.2.
2. Press Advanced FAX on the control panel.
The display shows the first menu; BROADCASTING.
3. Press ➛or ❿until ‘DELAYED FAX’ appears, then press Start/Enter.
4. Enter the number of the remote machine, then press Start/Enter.
To enter the number, you can also press a one-touch button including
Group dial button. Otherwise, press Speed, enter a 2-digit speed dial
number, then press Start/Enter. The stored number appears on the
display.
5. Press Start/Enter to confirm the number. The display asks you to
enter another fax number to send the document to another location.
Note: If ‘MEMORY FULL’ occurs while scanning into the memory, the display
will show:
Press ➛or ❿to select the option you want. If you select CANCEL,
broadcasting is cancelled. If you select DONE, your machine performs
broadcasting only with the pages already scanned.
If an error occurs while sending to a specific number, the machine trans-
mits the document to all the other numbers, then retries the number that
previously recorded an error. After completing transmission, your machine
prints the multi-communication report.
JOB ❿CANCEL ❿DONE
6. If you want to send to more than one location, enter another fax
number using the number keypad, one-touch dial, or 2-digit speed
dial number. Note that you cannot use group dial numbers for another
fax number.
The number appears on the display. Press Start/Enter to confirm the
number.
Or
To send to one location or when you complete the last fax number
setting, press Start/Enter.
7. The display asks you to enter a name. If you want to assign a name to
the transmission, enter the name. If not, skip over this step.
For details on how to enter the name using the number keypad, see
page 2.3.
8. Press Start/Enter. The display shows the current time and asks you to
enter the time when the fax is to be sent.
9. Enter the time by using the number keypad, then press Start/Enter.
Enter the time in 24-hour format. For example, enter 2230 for 10:30 P.M.
If you set a time earlier than the current time, the document will be
sent at that time on the following day.
10. The document will be scanned into the memory before transmission.
The display shows the memory capacity and the number of pages
being stored in the memory.
11. The machine returns to standby mode and the display alternates
between messages to remind you that you are in standby mode and
that delayed transmission is set.
Note: If you want to cancel the delayed fax, see ‘Cancelling a scheduled
operation’ on page 4.7.
TIME(13:30)13:30
When the priority fax is enabled, a high priority document can be trans-
mitted ahead of reserved operations. The document is scanned into the
memory, then transmitted when the current operation is concluded. In
addition, a priority transmission will interrupt a broadcast operation
between stations (i.e., when transmission to station A ends, before trans-
mission to station B begins) or between redial attempts.
1. Load the document face down. If necessary, adjust Resolution, or
Contrast. For details, see page 3.2.
2. Press Advanced FAX on the control panel.
The display shows the first menu; BROADCASTING.
3. Press ➛or ❿until ‘PRIORITY FAX’ appears, then press Start/Enter.
4. Enter the number of the remote machine, then press Start/Enter.
To enter the number you can also press a one-touch button including
group dial button. Otherwise, press Speed, enter a 2-digit speed dial
number, then press Start/Enter. The stored number appears on the
display.
5. Press Start/Enter to confirm the number. The display asks you to
enter a name.
6. If you want to assign a name to the transmission, enter the name. If
not, skip over this step.
For details on how to enter a name using the number keypad,
see page 2.3.
7. Press Start/Enter. The document will be scanned into the memory
before transmission. The display shows the memory capacity and the
number of pages being stored in the memory.
8. The machine shows the number being dialled, then begins sending the
document.
What is polling?
Polling is used when one fax machine requests another to send a docu-
ment. This is useful when the person with the original document to be sent
is not in the office. The person who wants to receive the document calls the
machine holding the original and requests that the document be sent. In
other words, it “polls” the machine holding the original.
Send polling
You can programme your fax machine to send documents in your
absence when polled by a remote fax machine. It is possible to use a poll
code to prevent unauthorized polling of your fax machine. When you
secure your machine in this manner, only those who know the poll code
can poll your machine.
1. Load the document face down. If necessary, use Resolution, or
Contrast. For details, see page 3.2.
2. Press Advanced FAX on the control panel.
The display shows the first menu; BROADCASTING.
3. Press ➛or ❿until ‘SEND POLLING’ appears, and press Start/Enter.
4. The display asks you to enter a 4-digit poll code. The poll code is preset
to 0000 at the factory, which represents no poll code.
5. If you want to use a poll code, enter the 4-digit code (except for 0000),
then press Start/Enter. Or
If you do not want to secure the transmission with a poll code, press
Start/Enter when the display shows 0000 for the poll code, or press
0000.
6. The display asks you to store the document in the machine’s bulletin
memory.
If you store the document in the bulletin board memory, more than one
remote station can poll that document from your machine. If not, the
document will be automatically erased after being polled by a remote
machine.
Press ➛or ❿to select YES or NO.
POLLCODE [0000]
7. The machine stores the document in the memory. The display counts
the number of pages being stored in the memory and the memory
capacity remaining.
The machine returns to standby mode and the display shows a
reminder that a send polling is set. The machine automatically
switches to FAX mode (automatic receiving) when set to be polled.
Receive polling
You can set your machine to automatically receive documents from
one or more unattended remote fax machines. This feature permits
unattended polling in the evening hours when telephone rates are lower.
Note: The remote machine must be ready for polling.
1. Call the remote fax machine.
2. When you hear the fax tone, press Advanced FAX. The display shows
‘RECEIVE POLLING?’.
3. Press Start/Enter. The display asks you to enter a 4-digit code. Poll
code ‘0000’ represents no code.
4. If the remote machine is secured with a poll code, you must enter
the correct code, and press Start/Enter.
Or
If the remote machine is not secured with a poll code, press
Start/Enter to accept [0000] which represents no code.
5. The machine begins to receive polling.
Note:
• If you want to cancel the operation, press Stop at any time.
• Not all fax machines have polling capability, and polling incompatibility
sometimes occurs between fax machines from different manufacturers.
POLLCODE [0000]
Cancelling a scheduled operation
1. Press Advanced FAX on the control panel.
The display shows the first menu; BROADCASTING.
2. Press ➛or ❿until you find ‘CANCEL SCHEDULE’, then
press Start/Enter.
3. Press ➛or ❿repeatedly until you find the operation you want to
cancel, then press Start/Enter. The display asks you to confirm your
selection.
4. Press Start/Enter to cancel the operation.
Adding documents to a scheduled operation
You can add documents to the delayed transmission previously reserved
in your machine’s memory.
1. Load the document face down. If necessary, adjust Resolution, or
Contrast. For details, see page 3.2.
2. Press Advanced FAX on the control panel.
The display shows the first menu; BROADCASTING.
3. Press ➛or ❿until ‘ADD SCHEDULE’ appears, then press
Start/Enter. The display shows the operation, time and number
currently reserved in the memory.
4. Press ➛or ❿repeatedly until you find the operation to which you
want to add documents, then press Start/Enter.
The machine automatically stores the documents in the memory, and
the display shows the memory capacity and the number of pages.
5. After storing, the machine displays the number of total pages, then
returns to standby mode.
Your machine can print reports containing useful information – Schedule
Job, System Data, etc. The following reports are available:
Help List
This list shows the machine’s basic functions and commands to use as a
quick reference guide.
Sent Journal
This report shows information concerning transmission activities recently
made.
Received Journal
This report shows information concerning reception activities recently
made.
Phonebook List
This list shows all of the numbers currently stored in the machine’s
memory as one-touch dial numbers, speed dial numbers, and group dial
numbers.
Sending Confirmation
This report shows the fax number, the number of pages, elapsed time of
the operation, the communication mode, and the communication results.
You can set up your machine to print the message confirmation report in
one of the following ways (see page 5.3):
• Automatically after each transmission (ON)
• Automatically only if an error occurs during transmission (ERR)
• No report printed at all (OFF). You can print this report manually at
any time you want.
Schedule Information
This list shows the document currently stored for delayed transmission,
priority transmission, broadcasting, and send polling. The list shows the
starting time, type of operation, etc.
System Data List
This list shows the status of the user-selectable options. After you change
any setting, print this list to confirm your changes.
Multi-Communication Report
This report is printed automatically after sending documents to or receiv-
ing documents from more than one location.
Power Failure Report
This report is printed automatically when power is restored after a power
failure. This report shows data (if any) erased by the power failure.
Note: The list you have set to print out automatically will not print out when
there is no paper loaded or a paper jam has occurred.
To print list
1. Press Report/Help on the control panel. The display shows the first
menu; HELP.
2. Press ➛or ❿until you find the list you want to print, then press
Start/Enter. The selected list will be printed out.
System setup
Your machine has various user-selectable system options. These options
are preset at the factory, but you may need to change them. To find out
how the options are currently set, print the system data list. For more
information on printing the list, see above.
Setting an option
1. Press Setup on the control panel. The display shows the first menu:
FAX NUMBER/NAME.
2. Press ➛or ❿until ‘SYSTEM SETUP ’appears, then press
Start/Enter. The display shows the first option menu; LANGUAGE.
3. Scroll through the options by pressing ➛or ❿repeatedly.
4. When the option you want appears on the display, press
Start/Enter.
5. Choose the desired status by pressing ➛or ❿repeatedly, or enter
the desired value using the number keypad.
6. When the desired status appears, press Start/Enter.
7. You can exit from setup mode at any time by pressing Stop. When
you press Stop, the machine stores the options you have already
changed and returns to standby mode.
These instructions assume that you have followed the steps on page 5.2
under ‘Setting an option’ and the machine is prompting you to change one
of the options listed here.
• LANGUAGE — You can select the display language from English,
German, French, Italian and Spanish.
• SEND FROM MEMORY — This feature enables all transmission
documents to be automatically scanned into the memory before
transmission.
Select ON to turn this feature on.
Select OFF to turn this feature off.
• SENDING CONFIRM — A confirmation report shows whether the
transmission was successful or not, how many pages were sent, etc.
Select ON to print a confirmation report automatically each time you
send a fax.
Select OFF to turn this feature off.
Select ERROR to print only when an error occurs and the transmission
was not successful.
• FAX PAPER SIZE — Select the paper size you will use for the recording
paper. LETTER, A4 and LEGAL size are available.
• TONER SAVE MODE — You can preserve the toner supply with this
mode.
Select ON to turn this feature on. The machine prints documents using
less toner. The print quality may be reduced.
Select OFF to turn this feature off.
• POWER SAVE MODE — The power saving menu item lets you reduce
power usage when the printer is idle.
Select the desired time to turn this feature on. The time you choose
determines the length of time the printer waits after a job is printed
before it switches to a reduced power state.
Select OFF to turn this feature off. It keeps the printer ready to print
with minimum warm-up time.
• AUTO REDUCTION — When receiving a document as long as or
longer than the paper loaded in your machine, the machine can reduce
the data in the document to fit into your recording paper size.
Turn on this feature if you want to reduce an incoming page that may
otherwise need to be divided into two pages with only a few centime-
ters on the second page. If the fax machine cannot reduce the data to fit
onto one page with this feature enabled, the data will be divided and
printed in actual size on two or more sheets if needed.
Select ON to turn this feature on. Note that this feature does not apply
to the copy mode.
Select OFF to turn this feature off. The overflow data will be printed
out on a second page.
• DISCARD SIZE — When receiving or copying a document as long as
or longer than the paper installed in your machine, you can set the
machine to discard any excess image at the bottom of the page to fit
onto the recording paper size.
Enter the desired discard size from 0 through 30 mm using the number
keypad, and press Start/Enter.
If the received page is outside the margin you have set, it will be
printed on two sheets of paper at the actual size.
If the data is within the margin, and the auto reduction feature is
turned on, it will be reduced to fit onto the appropriate size paper
(Discard does not take place). If the auto reduction feature is turned
OFF or fails, the data within the margin will be discarded.
• RINGS TO ANSWER —You can select the number of times your
machine rings before answering an incoming call. If you are using your
machine as both a telephone and a fax machine, we suggest you set the
ring count to at least 4 to give you time to answer.
• STAMP RCV. NAME—This feature allows the machine to automatical-
ly print the page number, and the date and time of the reception at the
bottom of each page of a received document.
Select ON to turn this feature on.
Select OFF to turn this feature off.
• RCV. START CODE — The remote receive start code allows you to
initiate fax reception from an extension phone plugged into the EXT.
jack on the back of your machine. If you pick up the extension phone
and hear fax tones, enter the remote code and the machine will start
receiving. The password is preset to 9 at the factory.
Enter the desired code 0 to 9 on the number keypad.
• ECM MODE (Error Correction Mode) — This mode compensates for
poor line quality and ensures accurate, error-free transmission with any
other ECM-equipped facsimile machine. If the line quality is poor,
transmission time may be increased when the ECM is enabled.
Select ON to turn the error correction mode on.
Select OFF to turn the error correction mode off.
.
• CALLER ID — When you receive a call, you can see the number of the
person calling you if it is available from the network on which the call
was made. (This option may not work when connected to a PABX.)
Select ON to turn on caller ID display.
Select OFF to disable.
• JUNK FAX BARRIER — With this feature set to ON, the system will
only accept a fax sent from the remote station of which the fax number
is stored in memory as a one-touch or two-digit speed dial number.
This feature is useful for blocking any unwanted fax.
Select ON to turn this feature on. You can receive only from the
registered stations.
Select OFF to turn this feature off. Anybody can send you a fax.
• Distinctive Ring Pattern Detection (DRPD)— “Distinctive ring” is a
telephone company service which enables a user to use a single tele-
phone line to answer several different telephone numbers. The particu-
lar number someone uses to call you on is identified by different ring-
ing patterns, which consist of various combinations of long and short
ringing sounds. This feature is often used by answering services who
answer telephones for many different clients and need to know which
number someone is calling in on to properly answer the phone.
Using the distinctive ring pattern detection feature, your fax machine
can “learn” the ring pattern you designate to be answered by the FAX
machine. Unless you change it, this ringing pattern will continue to be
recognised and answered as a FAX call, and all other ringing patterns
will be forwarded to the extension telephone or answering machine
plugged into the EXT. jack.
You can easily suspend or change distinctive ring pattern detection at
any time.
Before using the distinctive ring pattern detection option, distinctive
ring service must be installed on your telephone line by the telephone
company. To setup distinctive ring pattern detection, you will need
another telephone line at your location, or someone available to dial
your FAX number from outside.
Select ON to turn this feature on.
Select OFF to turn this feature off.
Select SET to setup or change the distinctive ring pattern detection.
The LCD displays [ WAITING RING ]. Call your fax number from
another telephone. It is not necessary to place the call from a fax
machine. When your machine begins to ring, do not answer the call.
The machine requires several rings to learn the pattern.
When the machine completes learning, the LCD displays ‘END DRPD
SETUP’.
With the distinctive ring pattern detection feature active, ‘distinctive
ring pattern detection’ appears in the display and the previously set
reception mode is ignored. If you turn off distinctive ring pattern
detection, the machine returns to any previously set reception mode.
Notes:
• Distinctive ring pattern detection must be set up again if you re-assign your
fax number, or connect the machine to another telephone line.
• After distinctive ring pattern detection has been set up, call your fax number
again to verify that the machine answers with a fax tone. Then have a call
placed to a different number assigned to that same line to be sure the call is
forwarded to the extension telephone or answering machine plugged into the
EXT. jack.
Group dialling (for multi-address transmission)
Numerous one-touch and speed dial numbers can be registered as a
group. By using the group number, you can send a document to multiple
parties in a single operation. Your machine will dial the remote numbers
in stored sequence. If the number is busy, your machine will dial the next
stored number and after dialling all of the stored numbers, will automati-
cally redial any number that was previously busy. Before you can use this
feature, you must coordinate and store the group numbers desired.
Storing one-touch or speed dial numbers for group
dialling
1. Press Setup on the control panel.
The display shows the first menu; FAX NUMBER/NAME.
2. Press ➛or ❿until you find ‘GROUP DIAL SETUP’, then press
Start/Enter.
3. Press one of ten one-touch buttons (1 through 10) that you want to
use for group dial.
4. The display asks you to confirm that you use this button for group
dialling. Press Start/Enter.
Note: If a number has already been stored in the location you chose, the dis-
play shows ‘Txx USED!’. Then you are allowed to select ‘OTHER’ or
‘RENEW’ by pressing ➛or ❿. Select ‘OTHER’ to start over with a
different location, or ‘RENEW’ to replace that number and continue.
5. The display asks you to press a one-touch button or to enter a 2-digit
speed dial number that you wish to include in the group.
6. Press a one-touch button where the fax number you wish to include
in the group is stored.
Or
Enter a 2-digit speed dial location where the fax number you wish to
include in the group is stored.
7. Press Start/Enter. Repeat step 6 to enter more destination numbers into
the selected group.
8. Press Start/Enter when you have entered all the desired destinations.
The display asks you to enter a name.
9. To assign a name to the group, enter the desired name.
Or
If you do not want to assign a name, skip this procedure.
10. When you are finished, press Stop.
Note: You cannot include one group dial number in another group dial number.
Editing group dial numbers
You can edit one-touch or speed dial numbers stored for group dialling.
1. Press Setup on the control panel.
The display shows the first menu; FAX NUMBER/NAME.
2. Press ➛or ❿until you find ‘GROUP DIAL SETUP’, then press
Start/Enter.
3. Press the one-touch group dial button used for the group dial
number you want to edit.
4. Press ➛or ❿to select the option you want, then press Start/Enter.
Select ❿MEMBER ADD to add a number, and enter as many num-
bers as needed. To stop entering numbers, press Stop. Note that you
cannot include one group number in another group dial number.
Select ❿MEMBER DELETE to delete a number. When the number
that you want to delete is displayed, press Start/Enter.
5. When you are finished, press Stop.
Sending a fax using group dialling
(Multi-address transmission)
You can use group dialling for broadcasting or delayed fax.
Follow the procedure of the desired operation (Broadcasting - p. 4.1,
Delayed fax - p. 4.2 ). When you come to a step in which the display
requests you to enter the remote fax number, press the one-touch button
where you stored the group number. You can use only one group
number for one operation. Then continue the procedure to complete the
desired operation.
Your machine automatically scans the document loaded in the document
tray into the memory, and the machine will dial each of the numbers
included in the group.
You can selectively clear information stored in your machine’s memory.
1. Press Setup on the control panel. The display shows the first menu;
FAX NUMBER/NAME.
2. Press ➛or ❿until ‘MEMORY CLEAR’ appears, then press
Start/Enter. The display shows the items you can choose to clear.
• FAX NUMBER/NAME : your fax number and name are cleared from
the machine’s memory.
• DIAL/SCHEDULE : clears the one-touch, speed dial, or group dial
numbers stored in the memory. In addition, all
the Schedule Job operations you have reserved
are also cancelled.
• JOURNAL : clears all records of transmissions & receptions.
• DEFAULT SETUP : restores all the option settings to factory default.
3. Press ➛or ❿until you find the item you want to clear, then press
Start/Enter. The display asks you to confirm your selection.
4. Press Start/Enter to confirm. The selected memory is cleared, then the
display asks you to continue clearing the next item.
5. Repeat steps 3 and 4 to clear another item. To exit, press Stop.
5.9
Additional features
Document jams while sending a fax
If a document jams while you are sending it, ‘DOCUMENT JAM’
appears on the display. Do not pull the document out of the slot. If
you do this, it could harm your machine.
1. Open the control panel using your hand.
2. Carefully remove the jammed document. Then close the control
panel firmly until it clicks into place.
Troubleshooting
Paper jams while the machine is printing
By carefully selecting the paper type and loading them properly, you
should be able to avoid most paper jams. If paper jams occur, an error
message appears on the display. Follow the steps below to clear the jam.
To avoid tearing the paper, pull the jammed paper out gently and slowly.
IF JAMMED IN THE PAPER FEED AREA
1. Remove the jammed paper as shown below.
2. After you have removed the jammed paper, load the paper with the
print side facing you.
Adjust the paper guides to match the width of the paper.
IF JAMMED IN THE PRINTER OUTPUT AREA
1. If the paper jams as it exits to the paper exit tray and a long portion
of the paper is visible, pull the paper straight out.
If there is any resistance, and the paper does not move immediately when
you pull, stop pulling. Continue with the next step.
IF JAMMED INSIDE THE MACHINE
1. Pulling the cover release buttons toward you, open the cover.
2. Remove the toner cartridge.
3. Gently pull the paper toward you.
4. Check that there is no other paper in the printer.
5. Reinstall the cartridge, then close the cover.
Tips for avoiding paper jams
By carefully selecting print materials and loading them properly, you
should be able to avoid most paper jams. If jams do occur, follow the
steps outlined in “Clearing jams” starting on page 6.1. If jams occur
frequently, make sure that you are following these preventative tips:
• Follow the procedures in “Loading paper” on page 1.11 to load paper
properly. Make sure that the adjustable guides are positioned correctly.
• Do not overload the paper. Up to 150 sheets can be loaded at a time.
• Flex, fan, and straighten the paper before loading it.
• Do not load wrinkled, creased, damp, or highly curled paper.
• Do not mix paper sizes.
• Use only recommended print materials.
• Make sure that the recommended print side is facing up when loading
it in the feeder.
• Keep print materials stored in a suitable environment.
LOAD DOCUMENT !
LSU ERROR
The loaded document has jammed
in the feeder.
Clear the document jam.
The top cover is not securely
latched.
Press down on the cover until
it clicks in place.
Your unit cannot connect with the
remote machine, or has lost con-
tact because of a problem on the
phone line.
Try again. If failure persists, wait
an hour or so for the line to clear,
then try again.
Or, turn the ECM mode on. See
‘System setup’ on page 5.5.
You have attempted to set up a
sending operation with no docu-
ment loaded.
Load a document and try again.
A problem has occurred in the
LSU (Laser Scanning Unit).
Unplug the power cord and plug
it back in. If the problem still per-
sists, please call for service.
FUSER ERROR
There is a problem in the fuser
unit.
Unplug the power code and plug
it back in. If the problem still per-
sists, please call for service.
MEMORY FULL
The memory is full.
Either delete unnecessary docu-
ments, or retransmit after more
memory becomes available, or
split the transmission into more
than one operation.
LCD error messages
JAM/NO CARTRIDGE
Recording paper has jammed
inside the unit, or the toner
cartridge is not installed.
Clear the jam, or install the
cartridge.
OVER HEAT
The printer part in your unit
has overheated.
Please wait until it cools down.
If you cannot solve the problem,
please call for service.
NO ANSWER
The remote machine has not
answered after all the redial
attempts.
Try again. Make sure the remote
machine is operational.
NO. NOT ASSIGNED
The one-touch or speed dial loca-
tion you tried to use has no num-
ber assigned to it.
Dial the number manually with
the keypad, or assign a number.
PAPER JAM 2
POLLING ERROR
POWER FAILURE
WARMING UP
Jammed paper still remains
inside the unit.
Clear the jam.
The remote fax machine you
want to poll is not ready to
respond to your poll.
Or
When setting up to poll another
fax machine, you have used an
incorrect poll code.
The remote operator should know
in advance that you are polling
and have their fax unit loaded
with the original document.
Enter the correct poll code.
A power failure has occurred.
If documents have been stored in
the memory, a ‘Power Failure
Report’ will be printed auto-
matically when the power is
restored.
The printer is warming up and
is off-line.
The toner cartridge has run out.
The machine stops.
Replace with a new toner
cartridge.
Wait until the printer is on-line.
TONER LOW
TONER EMPTY
The toner is almost empty.
Take out the toner cartridge and
gently shake it. By doing this,
you can temporarily re-establish
printing operations.
RETRY REDIAL ?
The machine is waiting for a
specified time interval to redial
a previously busy station.
You can press Start/Enter to
immediately redial, or Stop to
cancel the redial operation.
RECEIVE ERROR
A fax has not been received
successfully.
A problem with the facsimile
communications has occurred.
Try again.
SEND ERROR
Your fax has not gone through
successfully.
A problem with the facsmile
communications has occurred.
Ask the sender to try again.
CHECK PAPER
PRESS START
Recording paper has jammed in
the paper feeding area or no
paper
When paper is loading, clear
paper jam and press start key.
If paper is empty, press the start
key after loading paper.
The machine is not working,
there is no display and the
buttons are not working.
Cause and Solution
• Unplug the power cord and plug it in again.
• Check that your socket is active.
No dial tone.
• Check that the phone line is connected properly.
• Check that the phone socket in the wall by plugging in
another phone.
The numbers stored in the
memory do not dial correctly.
• Make sure that the numbers are stored in the memory
correctly.
• Print a phonebook list. See page 5.1.
The document does not feed
into the machine.
• Make sure that the document is not wrinkled and you
are putting it in correctly. Check the document is the
right size, not too thick or thin.
• Make sure that the cover is firmly closed.
You cannot receive faxes
automatically.
• The FAX or AUTO mode should be selected.
• Is there paper in the machine?
• Check if the display shows ‘MEMORY FULL.’
The machine will not send
anything.
• Make sure that the document is loaded face down.
• ‘TX’ should show up on the display.
• Check the other machine you are sending to, to see if
it can receive your fax.
The machine cannot receive
faxes manually.
• Did you hang up the handset before you pressed
Start/Enter?
Fixing problems
Your problem may be listed on page 6.5 in the ‘LCD error
messages’ section. Below are the other problems you can
solve by yourself. If not, call for service.
You cannot poll another
machine.
Cause and Solution
• The fax machine you are polling may be using a poll
code.
The incoming fax has blank
spaces or you received a
poor-quality copy.
• The machine sending you the fax may be faulty.
• The fax machine sending you a fax may have a dirty scan
glass.
• A noisy phone line can cause line errors.
• Check your machine by making a copy.
• The cartridge toner may be empty.
Are some of the words on the
incoming fax stretched?
• The machine sending you the fax had a temporary
document jam.
There are lines on the copies
or documents you send.
• Check your scan glass for marks, and clean it.
See page 6.11.
The machine dials a number,
but fails to make a connec-
tion with another fax
machine.
• The other fax machine may be turned off, out of paper, or
cannot answer incoming calls. Speak with the other
machine operator and ask them to sort out the problem.
You cannot store a document
in the memory.
• There may not be enough memory to store the document.
If the display shows a ‘MEMORY FULL’ message, delete
any documents you no longer need from the memory,
then restore the document.
Blank areas appear at the bot-
tom of each page or on other
pages, with only a small strip
of text printed at the top.
• You may have chosen the wrong paper settings in the user
options set up. See page 5.3 to choose a proper paper size.
Cleaning the OPC drum
If you are getting streaks or spots on your print, you may clean the OPC
drum.
1. Make sure that the paper is loaded.
2. Press Setup on the control panel.
The display shows the first setup menu; FAX NUMBER/NAME.
3. Press ➛or ❿until ‘MAINTENANCE’ appears, then press
Start/Enter.
4. Press ➛or ❿until you find ‘CLEAN DRUM’, then press Start/Enter.
The machine automatically pulls in a sheet of paper, and prints it out.
The toner particles on the OPC drum surface are fixed to the paper.
5. Press Stop to return to standby mode.
6.9
Troubleshooting
Setting the machine to be checked by phone
The Remote Test feature allows your machine to be checked out by a ser-
vice company at a remote place by phone.
1. Press Setup on the control panel.
The display shows the first setup menu; FAX NUMBER/NAME.
2. Press ➛or ❿until ‘MAINTENANCE’ appears, then press
Start/Enter.
3. Press ➛or ❿until you find ‘REMOTE TEST’, then press Start/Enter.
4. Press ➛or ❿to turn this feature ON or OFF, then press Start/Enter.
If you want to protect your machine from being opened by an
unauthorized person, select OFF.
5. Press Stop to return to standby mode.
Adjusting shading
When the scanning unit gets dirty, it might alter the shading value. If
your print has black lines or is blurred, adjusting the shading may solve
the problem. Take the following steps:
1. Load a sheet of white paper into the document feeder.
2. Press Setup on the control panel.
The display shows the first setup menu; FAX NUMBER/NAME.
3. Press ➛or ❿until ‘MAINTENANCE’ appears, then press
Start/Enter.
4. Press ➛or ❿until you find ‘ADJUST SHADING’, then press
Start/Enter.
Cleaning the document scanner
To keep your machine working properly, occasionally clean the white
roller, ADF rubber, and the scanning glass. If they are dirty, documents
sent to another fax machine will not be clear.
Note: Do not turn the power off to clean the scanner, as documents stored in the
memory will be lost.
1. Open the control panel using your hand.
Sending toner low information to the service
company
If you have set this notify toner low menu option to ON, when the toner
cartridge needs to be replaced, your machine automatically sends a fax to
your service company or the dealer to notify them that your machine
requires a new toner cartridge. This feature will be activated only when
the phone number of the service company or the dealer is stored in your
machine’s memory by technician. Ask your dealer for more information.
1. Press Setup, then press ➛or ❿until ‘MAINTENANCE’ appears,
and press Start/Enter.
2. Press ➛or ❿until you find ‘NOTIFY TONER LOW’, then press
Start/Enter.
3. Press ➛or ❿to turn this feature ON or OFF, then press Start/Enter.
4. Press Stop to return to standby mode.
3. Wipe the roller surface with a soft cloth dampened with water.
4. Clean the ADF rubber piece also.
2. Disassemble the white roller as follows:
Both ends of the white roller have plastic bushings that are snapped
shut with small tabs on them. Pull the bushing slightly inward, then
rotate the bushing until it reaches a slot (A) . Then pull the roller
upward (B) .
A
B
bushing
5. Carefully wipe the scanning glass with a soft, dry cloth.
If the glass is very dirty, first wipe it with a slightly dampened cloth,
then with a dry cloth. Be very careful not to scratch the glass surface.
6. Replace the roller in reverse order, and then close the control panel
firmly until it clicks into place.
Managing the toner cartridge
Expected cartridge life
The life of your toner cartridge depends on the amount of toner used in
each print job. For instance, when you print a typical business letter with
about 5% page coverage, you can expect a toner cartridge life of approxi-
mately 2,500 pages (1,000 pages only for the toner cartridge shipped with
your machine). The actual number may vary according to the print densi-
ty of the page you print. If you print a lot of graphics, you may need to
change the cartridge more often.
You can extend the life of your toner cartridge by using toner save mode
(see page 5.3). The toner save mode uses less toner than normal printing.
The printed image is much lighter, and is adequate for printing drafts or
proofs.
Replacing the toner cartridge
When the toner cartridge is near the end of its life, white streaks or hue
changes will occur. You can temporarily re-establish the print quality by
re-distributing the remaining toner in the cartridge.
1. Open the cover and remove the toner cartridge.
2. Gently shake the cartridge to distribute the toner evenly inside the
cartridge.
3. Reinstall the cartridge and close the cover.
This is typically successful one time only. When the toner eventually runs
out, only blank pages will print when a print job is sent, or when
a fax is received. At this stage, the toner cartridge needs to be replaced.
See the following page.
2. Remove the old toner cartridge. Follow the instructions printed on
the cartridge box to recycle the used cartridge.
3. Unpack the cartridge from its plastic bag, and then remove the
paper rolled around the cartridge. Holding on to each end of the
paper, pull it straight out, and then carefully remove it.
Take the following steps to replace the toner cartridge:
1. Pulling the cover release buttons toward you, open the cover.
5. Find the cartridge slots inside the machine, one on each side. Grasp
the handle and slide the cartridge down between the cartridge slots
until it drops into place.
4. Shake the cartridge from side to side 5 or 6 times to distribute the
toner evenly inside the cartridge.
6. Close the cover firmly.
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reason-
able protection against harmful interference in a residential installation. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communica-
tions. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television recep-
tion, which can be determined by turning the equipment off and on, the user is encour-
aged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Do not make any changes or modifications to the equipment unless specified in the
manual. If such changes or modifications should be made, you could be required to stop
operating the equipment.
Use of a shielded cable is required to comply with Class B limits in Subpart of Part 15 of
FCC Rules.
CAUTION: Changes or modifications not expressly approved by the manufacture
responsible for compliance could void the user’s authority to operate
the equipment.
Canadian radio interference regulations
This digital apparatus does not exceed the Class B limits for radio noise emissions from
digital apparatus as set out in the interference-causing equipment standard entitled
“Digital Apparatus”, ICES-003 of the Industry and Science Canada.
Cet appareil numérique respecte les limites de bruits radioélectriques applicables aux
appareils numériques de Classe B prescrites dans la norme sur le matériel brouilleur:
“Appareils Numériques”, NMB-003 édictée par Industrie et Sciences Canada.
Declaration of Conformity (European Countries)
Approvals and Certifications
The CE marking applied to this product symbolises Samsung Electronics Co. Ltd.
Declaration of Conformity with the following applicable 93/68/EEC Direcives of the
European Union as of the dates indicated:
January 1, 1995: Council Directive 73/23/EEC Approximation of the laws lf the
member states related to low voltage equipment.
January 1, 1996: Council Directive 89/336/EEC (92/31/EEC), approximation of the
laws of the Member States related to electromagnetic compatibility.
March 9, 1999: Council Directive 1999/5/EC on radio equipment and
telecommunications terminal equipment and the mutual recognition of their
conformity.
A full declaration, defining the relevant Directives and referenced stardards can be
obtained from your Samsung Electronics Co., Ltd. representative
EC Certification
Certification to 1999/5/EC Radio Equipment &
Telecommunications
Terminal Equipment Directive (FAX)
This Samsung product has been self-certified by Samsung for pan-European
single terminal connection to the analogue public switched telephone
network (PSTN) in accordance with Directive 1999/EC. The prouct has been
designed to work with the national PSTNs and compatible PBXs of the European
countries:
In the event of problens, you should contact the Euro QA Lab of Samsung
Electronics Co., Ltd in the fist instance.
The product has been tested against TBR21 and TBR 38. To assist in the use
and application of terminal equipment which complies with this standard, the
European Telecmmunication Standards Institute (ETSI) has issued an advisory
document (EG 201 121) which contains notes and additional requirements to
ensure network comatibility of TBR21 terminals. The product has been designed
against, and is fully compliant with, all of the relevant advisory notes contained
in this document.
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or
other electronic device to send any message via a telephone facsimile machine unless such message clear-
ly contains in a margin at the top or bottom of each transmitted page
or on the first page of the transmission the following information:
(1) the date and time of transmission
(2) identification of either business, business entity or individual sending the message; and
(3) telephone number of either the sending machine, business, business entity or individual.
See pages 2.3 to 2.7 for instructions on how to enter this information into your Samsung FAX machine’s
memory.
The Telephone Company may make changes in its communications facilities, equipment operations, or
procedures where such action is reasonably required in the operation of its business and is not inconsis-
tent with the rules and regulations in FCC Part 68. If such changes can be reasonably expected to render
any customer terminal equipment incompatible with telephone company communications facilities, or
require modification or alteration of such terminal equipment, or otherwise materially affect its use or
performance, the customer shall be given adequate notice in writing, to allow the customer an opportuni-
ty to maintain uninterrupted service.
Telephone Company Information
FCC IDENTIFICATION NUMBER
The Ringer Equivalence Number and FCC Registration Number for this equipment may be
found on the label located on the bottom or rear of the machine. In some instances you
may need to provide these numbers to the telephone company.
RINGER EQUIVALENCE NUMBER
WARNING:
FCC Regulations state that changes or modifications to this equipment not expressly
approved by the manufacturer could void the user’s authority to operate this equipment.
In the event that terminal equipment causes harm to the telephone network, the telephone
company should notify the customer that service may be stopped. However, where prior
notice is impractical, the company may temporarily cease service, providing that they:
a) Promptly notify the customer.
b) Give the customer an opportunity to correct the equipment problem.
c) Inform the customer of the right to bring a complaint to the Federal Communication
Commission pursuant to procedures set out in FCC Rules and Regulations Subpart E of
Part 68.
You should also know that:
• Your Samsung FAX machine is not designed to be connected to a digital PBX system.
• If you intend to use a computer modem or fax modem on the same phone line as your
FAX machine, you may experience transmission and reception problems with all the
equipment. It is recommended that no other equipment, except for a regular telephone,
share the line with your FAX machine.
• If your area experiences a high incidence of lightning or power surges, we recommend
that you install surge protectors for both the power and the telephone lines. Surge pro-
tectors can be purchased from your dealer or telephone and electronic specialty stores.
• When programming emergency numbers and/or making test calls to emergency num-
bers, use a non-emergency number to advise the emergency service dispatcher of your
intentions. The dispatcher will give you further instructions on how to actually test the
emergency number.
• This equipment may not be used on coin service or party lines.
• This telephone provides magnetic coupling to hearing aids.
• You may safely connect this equipment to the telephone network by means of a standard
modular jack, USOC RJ-11C.
Laser safety statement
The facsimile is certified in the U.S to conform to the requirements of DHHS 21 CFR
Subchapter J for Class I(1) laser products, and certified elsewhere as a Class I laser
product conforming to the requirements of IEC 825.
Class I laser products are not considered to be hazardous. The laser system and facsimile are
designed so there is never any human access to laser radiation above a Class I level during nor-
mal operation, user maintenance, or prescribed service conditions.
WARNING
Never operate or service the facsimile with the protective cover removed from the
Laser/Scanner assembly. The reflected beam, although invisible, can cause eye
damage.
CAUTION - INVISIBLE LASER RADIATION WHEN THIS COVER IS OPEN.
DO NOT OPEN THIS COVER.
VORSICHT - UNSICHTBARE LASERSTRAHLUNG, WENN ABDECKUNG
GEÖFFENT. NICHT DEM STRAHL AUSSETZEN.
ATTENTION
- RAYONNEMENT LASER INVISIBLE EN CAS D’OUVERTURE.
EXPOSITION DANGEREUSE AU FAISCEAU.
ATTENZIONE
- RADIAZIONE LASER INVISIBLE IN CASO DI APERTURA.
EVITARE L’ESPOSIZIONE AL FASCIO.
PRECAUCION - RADIACION LASER IVISIBLE CUANDO SE ABRE. EVITAR EXPONERSE
AL RAYO.
ADVARSEL
- USYNLIG LASERSTRÅLNING VED AÅNING NÅR SIKKERHEDSBRYDERE
ER UDE AF FUNKTION. UNDGÅ UDSAETTELSE FOR STRÅLNING.
ADVARSEL
- USYNLIG LASERSTRÅLNING NÅR DEKSEL ÅPNES. STIRR IKKE INN I
STRÅLEN. UNNGÅ EKSPONERING FOR STRÅLEN.
VARNING
- OSYNLIG LASERSTRÅLNING NÄR DENNA DEL ÄR ÖPPAND OCH
SPÄRREN ÄR URKOPPLAD. BETRAKTA EJ STRÅLEN STRÅLEN ÄR
FARLIG.
VARO
- AVATTAESSA JA SUOJALUKITUS OHITETTAESSA OLET ALTTIINA
NÄKYMÄTTOMÄLLE LASER SÄTEILYLLE ÄLÄ KATSO SÄTEESEEN.
Laser product labels are located above the print cartridge.
CLASS 1 LASER PRODUCT
LASER KLASSE 1
LUOKAN 1 LASERLAITE
APPAREILÀ LASER DE CLASSE 1
TO IEC 825
Safety information
PRODUCT SAFETY
USA
UL 1950 (UL LISTING)
CANADA
CSA C22.2 No.950 & UL 1950 (CSA Certification)
EEC (EUROPE)
IEC 60950/EN60950 (TUV GS Certification)
CB
IEC 60950
LASER SAFETY
EEC (EUROPE)
HD 194. & EN 60825
USA
21 CFR, Chapter 1, Subchapter J (CDRH Certified)
This facsimile contains advanced energy conservation technology that reduces power consump-
tion when it is not in active use.
When the facsimile does not receive data for an extended period of time, power consumption is
automatically lowered. For potentially faster printing of the first page, you may turn the power
save feature off in system data.
The Energy star emblem does not represent EPA endorsement of any product of service.
The equipment has been approved to [Commission Decision “CTR 21”] for pan-European
single terminal connection to the Public Switched Telephone Network (PSTN). However,
due to differences between the individual PSTNs provided in different countries the
approval does not, of itself, give an unconditional assurance of successful operation on
every PSTN network termination point.
In the event of problems, you should contact you contact your equipment supplier in the
first instance.
Replacing the fitted plug
Important
The mains lead for this machine is fitted with a standard (BS 1363) 13 amp plug and has a 13
amp fuse. When you change or examine the fuse, you must re-fit the correct 13 amp fuse. You
then need to replace the fuse cover. If you have lost the fuse cover, do not use the plug until
you get another fuse cover from the people whom you bought the machine.
The 13 amp plug is the most widely used type in the UK and should be suitable.
However, some buildings (mainly old ones) do not have normal 13 amp plug sockets. You
need to buy a suitable plug adaptor. Do not remove the moulded plug.
Warning
If you cut off the moulded plug, get rid of it straight away.
You cannot rewire the plug or you may get an electric shock
if you put it into a socket.
Important warning: You must earth this machine.
The wires in the mains lead have the following colour code:
• Green and Yellow
: Earth
• Blue
: Neutral
• Brown
: Live
If the wires in the mains lead do not match the colours marked in your plug, do the following:
You must connect the green and yellow wire to the pin marked by the letter ‘E’, or by the safe-
ty ‘Earth symbol’ or coloured green and yellow or green.
You must connect the blue wire to the pin which is marked with the letter ‘N’ or coloured
black.
You must connect the brown wire to the pin which is marked with the letter ‘L’ or coloured
red.
You must have a 13 amp fuse in the plug, adaptor, or at the distribution board.
Public Switched Telephone Network (PSTN) or behind
PABX
Compatibility
ITU-T Group3, ECM
Data coding
MH/MR/MMR (ECM Mode)
Modem speed
14400/12000/9600/7200/4800/2400 bps
Transmission speed
Approx. 6 sec. (V.17 ECM: 14.4 kbps)
Effective scanning width
8.3 inches (210 mm)
Effective printing width
Letter: 8.2 inches A4: 202 mm
Scanning method
Sheet-fed Contact Image Sensor (CIS)
Memory
40 page (Based on ITU-T No.1 chart using standard
Resolution)
Halftone
64 levels
Printing speed
8 PPM
Automatic document feeder
20 pages (20 Ib or 75 g/m2)
LCD
16 characters ✕1 line
Dimension (W ✕D ✕H)
313 ✕325 ✕228 mm
Weight
7 Kg (with accessories)
Power requirements
220 VAC, 50 ~ 60 Hz
Power consumption
(Standby) 70 W (Maximum) 490 W
Environmental conditions
Temperature : 50°F to 89°F (10°C to 32°C)
Humidity : 20% to 85% RH
Auto dialer
One-touch dialing (registration for 10 numbers)
Speed dialing (registration for 80 numbers)
Document size – Width
5.8 to 8.5 inches (148 to 216 mm)
– Length
Single page : 5 to 14 inches (128 to 356 mm)
Multi pages : 5 to 11.7 inches (128 to 297 mm)
Recording paper size
- for automatic feeder Letter : 8.5 ✕11 inches (216 ✕279 mm)
A4 : 8.3 ✕11.6 inches (210 ✕297 mm)
Legal : 8.5 ✕14.0 inches (216 ✕356 mm)
min. : 4.5 ✕ 9 inches (100 ✕149 mm)
(weight : 60 to 90 g/m2)
Recording paper capacity
150 sheets (weight: 76 g/m2, thickness: 0.1 mm)
Printing method
Laser Scanning Unit
Scanning density – Horizontal
200 dpi
– Vertical
Standard
: 3.85 lines/mm (98 Lpi)
Fine
: 7.7 lines/mm (196 Lpi)
Super fine : 11.8 lines/mm (300Lpi)
Toner cartridge life - Initial
1000 sheets (Based on ITU-T No.1 chart using standard
Resolution)
- Running
2500 sheets (Based on ITU-T No.1 chart using standard
Resolution)
Package Weight
Paper : 1.5 Kg
adding documents • 4.7
alarm volume, setup • 2.8
auto reduction • 5.4
automatic dialing • 3.13
automatic redial • 3.4
B
broadcasting • 4.1
C
caller ID • 5.5
cancelling schedules • 4.7
cartridge (see toner cartridge)
connection
extension phone • 1.6
telephone line • 1.5
power cord • 1.6
contrast
button, location • 2.2
setting • 3.2
control panel • 2.2
copy • 3.9
D
date and time, setting • 2.7
delayed fax •4.2
demo page, printing • 1.12
discard size • 5.4
document
jam, clearing • 6.1
loading • 3.3
preparing • 3.1
document exit tray, setup • 1.5
document tray, setup • 1.4
DRPD • 5.6
dual job status • 3.12
E
editing
group dial number • 5.8
number or name • 2.5
one-touch dial number • 3.14
speed dial number • 3.16
error message • 6.5
extension phone
connection • 1.6
receiving • 3.8
F
fax
reception mode • 3.5
paper size • 5.3
problems • 6.7
receiving • 3.5
sending • 3.1
G
group dial
editing • 5.8
sending • 5.8
storing • 5.7
H
help list • 5.1
document • 6.1
paper • 6.2
journal, print • 5.1
junk fax barrier • 5.5
K
key volume, setup • 2.8
L
language, select • 5.3
list, print • 5.1
LCD, location • 2.1
loading
paper •1.9
document • 3.3
M
maintenance
adjust shading • 6.10
clean drum • 6.9
remote test • 6.10
notify toner low • 6.11
memory, clearing • 5.9
multi-communication report • 5.1
N
name, setting • 2.6
number
fax, setting • 2.6
group dial • 5.7
keypad, using • 2.3
one-touch dial • 3.13
speed dial • 3.15
O
one-touch dial
editing • 3.14
sending • 3.14
storing •3.13
opc drum, cleaning •6.9
P
paper
jam, clearing • 6.2
loading • 1.9
size, setting • 5.3
type and size • 1.11
pause • 2.5
phonebook list • 5.1
polling
receiving • 4.6
sending • 4.5
power cord, connection • 1.6
power failure report • 5.1
power save mode • 5.3
priority fax • 4.4
R
recall • 3.12
received journal • 5.1
receiving
in ans/fax mode • 3.7
in auto mode • 3.7
in fax mode • 3.6
in tel mode • 3.6
polling • 4.5
using extension phone • 3.8
reception modes • 3.5
redial • 3.11
report, printing • 5.2
resolution
button, location • 2.1
setting •3.2
ringer volume, adjusting • 2.8
schedule information • 5.1
searching
memory • 3.17
redial memory • 3.11
sending
automatically • 3.4
broadcasting • 4.1
delayed fax • 4.2
priority fax • 4.4
polling • 4.5
sending confirmation • 5.1
sent journal • 5.1
setup
document tray • 1.4
document exit tray • 1.5
system • 5.2
shading, adjust • 6.10
speaker volume, adjusting • 2.8
speed dial
editing • 3.16
sending • 3.16
storing • 3.15
system data list • 5.1
system setup
auto reduction • 5.4
discard size • 5.4
distinctive ring pattern detection • 5.6
caller ID • 5.5
ECM mode • 5.5
fax paper size • 5.3
language • 5.3
power save mode • 5.3
RCV. start code • 5.5
rings to answer • 5.4
send from memory • 5.3
sending confirm • 5.3
stamp RCV. name • 5.4
toner save mode • 5.3
T
TAM cord, connection • 1.6
telephone line, connection • 1.5
toner cartridge
installing • 1.7
replacing • 6.14
toner save mode • 5.3
U
unpacking • 1.1
V
volume, adjusting
alarm • 2.8
key • 2.8
ringer • 2.8
speaker • 2.8
7.14
Appendix