Ericsson T28 Operation & User’s Manual

Ericsson Mobile Communications AB Contents at a Glance Getting Started 3 Preparing Your Phone for Use 4 Turning Your Phone On and Off 9 Display Information and Key Functions 11 Making and Receiving Calls 14 During a Call 17 Functions and Settings 19 T28 WORLD Features 20 Using the Menus 21 Your Personal Phone Book 27 Using the Call Log 35 Your Voice Mail Service 37 Personalizing Your Phone 39 Sending and Receiving Text Messages (SMS) 46 Diverting Incoming Calls 56 Security for Your Phone and Subscription 58 Handling More than One Call Simultaneously 65 Setting Network Preferences 70 Knowing the Call Time/Call Cost 73 Using Two Voice Lines 75 Voice Control 76 Calling Card Calls 79 Sending and Receiving Fax and Data Calls 81 Extras 83 The Profile Concept 87 Accessories 90 Online Services 98 Additional Information 101 Quick Keys 102 Troubleshooting 104 Ericsson Mobile Internet 106 Technical Data 107 Glossary 108 Guidelines for Safe and Efficient Use 113 Limited Warranty 119 Declaration of Conformity 121 Index 123 Ericsson T28 WORLD First edition (September 1999) This manual is published by Ericsson Mobile Communications AB, without any warranty. Improvements and changes to this manual necessitated by typographical errors, inaccuracies of current information, or improvements to programs and/or equipment, may be made by Ericsson Mobile Communications AB at any time and without notice. Such changes will, however, be incorporated into new editions of this manual. All rights reserved. ©Ericsson Mobile Communications AB, 1999 Publication number: AE/LZT 108 3026 R1A Printed in Sweden INNOVATRON PATENTS

Ericsson Mobile Communications AB Please note! Some of the services in this manual are not supported by all networks. This also applies to the GSM International Emergency Number 112 (or 911 in the Americas). Please contact your network operator or service provider if you are in doubt whether you can use a particular service or not. Note! You should read the Guidelines for Safe and Efficient Use and the Limited Warranty chapters before using your mobile phone. Note! This manual is also available in multiple languages on a CD-ROM that is part of the box contents you have received. The symbol on our products signifies that they have been certified according to the EMC directive 89/336/EEC, the Telecommunications directive 91/263/EEC, and the Low Voltage directive 73/23/EEC when applicable. The products fulfil the requirements according to the following standards: Mobile Phones and Accessories in Combination: ETS 300 342-1 EMC for European digital cellular telecommunications. Accessories Without Direct Connection to a Mobile Phone: EN 50081 Electromagnetic compatibility, Generic Emission Standard, and EN 50082 Electromagnetic compatibility, Generic Immunity Standard.

Ericsson Mobile Communications AB Preparing Your Phone for Use 4 Turning Your Phone On and Off 9 Display Information and Key Functions 11 Making and Receiving Calls 14 During a Call 17 Getting Started

Ericsson Mobile Communications AB 4 Preparing Your Phone for Use Preparing Your Phone for Use Front Back Overview Antenna Volume key Earpiece Flip release button Power On/Off Indicator light Microphone Display Keypad Flip Connector for external antenna Hole for belt clip Battery release catch Flip release button Handsfree connector Charging connector Battery

Ericsson Mobile Communications AB Preparing Your Phone for Use 5 You need to do the following to use your phone: • insert the SIM card • attach the battery to the phone • charge the battery When you register as a subscriber with a network operator, you get a SIM (Subscriber Identity Module) card. The SIM card contains a computer chip that keeps track of your phone number, the services included in your subscription, and your Phone Book information, among other things. SIM cards come in two sizes. One is the size of a credit card and the other is smaller. Your phone uses the smaller card. Many credit card-sized SIM cards have a perforated smaller card that you can take out easily. Before you can use your phone, you must insert the SIM card as shown below. Inserting and Removing the SIM Card 1. Remove the battery if attached. Slide the SIM card into the slot, under the silver colored holders, with the golden connectors facing down and the cut corner to the right. 2. Raise the edge of the SIM card and slide it out. The PIN Most SIM cards are supplied with a security code, also known as PIN (Personal Identity Number), which you need to access the network. Every time you turn on your phone, you are asked to enter your PIN. You will find your PIN in the information from your operator. Some operators may have services that require a second PIN, your PIN2. You should be careful with your PIN, since it is your protection against unauthorized use of your subscription. Assembly The SIM Card

Ericsson Mobile Communications AB 6 Preparing Your Phone for Use If your PIN is entered incorrectly three times in a row, the SIM card is blocked. If this happens, you can unlock it by using your PUK (Personal Unblocking Key code), which you also get from your operator. Your T28 WORLD comes with a lithium battery. The battery is not charged when you buy your phone, but there may be enough power to switch the phone on. We recommend that you charge the battery up to three hours before you use the phone for the first time. Attaching the Battery to Your Phone When to Charge the Battery The battery that comes with your phone can be charged whenever you wish without affecting its performance. You can also charge the battery when the phone is off. To remind you that you will soon need to charge the battery or replace it with a charged one: • an alarm signal (a short beep) sounds and the message Attention! Battery low appears in the display • the indicator light on top of the phone starts flashing red If you have an Ericsson-approved battery, you can check the remaining talk and standby times in the Status menu by sliding the volume key upwards or downwards in standby mode. You can move downwards in the menu by pressing d. The remaining standby and talk times depend on the type of battery you use and your position in the network. Please note that these times are approximate and you may have 20% less time than is shown in the display. Note! The phone turns itself off when the battery can no longer power it satisfactorily. The Battery • Place the battery on the back of the phone and push until you hear a click.

Ericsson Mobile Communications AB Preparing Your Phone for Use 7 Charging the Battery Note! The electrical plug may look different depending on the electrical outlet in your country. Do not connect it to any other item than your Ericsson Travel Charger CTR-10. It must not be disconnected from the charger when plugged into the electrical outlet. To indicate charging: • the indicator on the top of the phone shows a steady red light (or green, if the phone is switched on) • the message Charging only is shown in the display • the battery meter in the display pulses continuously Note! If you charge a new battery that is empty, or a battery that has not been used for a long time, it may take a while until you get an indication of charging in the display. An Ericsson-approved battery is indicated by Ericsson Optimized charging each time you start charging the battery when the phone is switched on. For the best charging, talk and standby times in the long run, we recommend that you use only Ericsson-approved batteries with your phone. Batteries that are not Ericsson-approved are charged slowly for safety reasons. These are indicated by Charging alien battery each time you start charging the battery when the phone is switched on. Tip! You can use the phone while the battery is being charged. However, this lengthens the charging time. 3. Connect the charger to the phone as shown. The flash symbol on the plug must face upwards. 1. Make sure that the battery is attached to the phone. 2. Connect the charger to the electrical outlet.

Ericsson Mobile Communications AB 8 Preparing Your Phone for Use When the battery is fully charged, the battery meter in the display is full and the indicator on the top of the phone shows a steady green light. Disconnecting the Charger Removing the Battery • Disconnect the charger from the phone by moving the plug upwards. 2. Lift the battery away from the phone. 1. Slide the release catch upwards.

Ericsson Mobile Communications AB Turning Your Phone On and Off 9 Turning Your Phone On and Off 1. Open the flip by pressing the flip release button on the right side of the phone. 2. Press and hold the NO key until you hear a tone. If “PIN:” Appears in the Display Some SIM cards are protected with a PIN code. If PIN: appears in the display after you have turned on the phone: 1. Enter your PIN. If you make a mistake while entering your PIN, delete the wrong number by pressing the C key. 2. Press YES. Note! If your PIN is entered incorrectly three times in a row, the SIM card is blocked. You can unblock it by using your PUK. See “The SIM Card Lock” on page 58. If Phone locked appears in the display, enter your phone lock code. See “The Phone Lock” on page 59. Network Search After you have turned on the phone (and entered your PIN), the phone searches for a network. When a network is found, the phone beeps three times. The indicator light on top of the phone flashes green once every second and your network operator’s name (in most cases abbreviated) appears in the display. This is called standby mode. You can now make and receive calls. Note! See “Error Messages” on page 104, if you do not reach standby. The first time you turn on your phone, you may want to choose the ring signal type and set the clock and date. For more information about these and other Turning your Phone on Initial Settings

Ericsson Mobile Communications AB 10 Turning Your Phone On and Off settings, see “Personalizing Your Phone” on page 39. Display Language Most modern SIM cards automatically set the display language to the language of the country where you bought your SIM card, (Automatic). If this is not the case, the preset language is English (US). To change the display language, see “Display Language” on page 43. If your phone shows a language that you do not understand, you can change it to Automatic, or English (US) , in the following ways: To change the display language to Automatic 1. If not in standby mode, press and hold the NO key to go to standby. 2. Press the u arrow key. 3. Enter 8888. 4. Press the d arrow key. To change the display language to English (US) 1. If not in standby mode, press and hold the NO key to go to standby. 2. Press the u arrow key. 3. Enter 0000. 4. Press the d arrow key. • In standby mode, press and hold the NO key until you hear a tone. Turning Your Phone Off

Ericsson Mobile Communications AB Display Information and Key Functions 11 Display Information and Key Functions In standby mode, the display shows the name of your operator, the time, the signal strength and the battery power. Other icons appear if you receive any messages, divert all your incoming calls, set the alarm clock and so on. In this chapter, you will also learn about the key functions. The table below shows and explains each icon which may appear in standby. Display Information Icon Name Explanation Signal strength meter Tells you the strength of the network signal. Battery meter Tells you the status of the battery. Missed call indicator You have missed an incoming call. Divert indicator Accept Some/None indicator All incoming calls will be diverted to a defined number. No calls or only certain calls from numbers in a list are received. Profile indicator Another profile than Normal has been chosen. Ring signal off indicator No sound can be heard when you receive a call. Alarm indicator The alarm clock has been set and is on. Silent indicator All audible signals are turned off, except the alarm and timer. SMS indicator You have received a text message. Voice mail indicator You have received a voice message, depending on your subscription. Voice label in phone indicator Indicates that voice dialing is set to Start on Open. Line 1 indicator Line 1 is in use for outgoing calls – if you subscribe to the Two Line Service Line 2 indicator Line 2 is in use – if you subscribe to the Two Line Service.

Ericsson Mobile Communications AB 12 Display Information and Key Functions Note! Each menu has got its own symbol. See “Menu Graphics” on page 21. The table below explains the key functions. Ciphering indicator Ciphering is currently not being provided by the network. Home zone indicator You are in your home zone. Does not appear on all networks. Key Functions Key Use Flip release button To open the flip and answer incoming calls. (To end a call, close the flip.) YES To make calls and answer calls. To voice dial, press and hold the key. To enter the Call Log from standby. To choose a menu, sub-menu or setting. NO To turn the phone on or off, press and hold the key in standby. To end a call. To reject a call. To go back one level in the menus, to exit a setting or to leave a setting unchanged. To get back to standby mode, press and hold the key. u and d To enter the menu system. To move (scroll) through menus, lists and text. C (Clear) To delete numbers and letters from the display. To mute the microphone during a call, press and hold down the key. To set the phone silent, press and hold the key from standby. To delete an item from a list. Number keys To enter the digits 0-9. The 0 key enters the international prefix (+) if held down. To call your Voice Mail, press and hold the 1 key. To enter the phone book, press and hold any of the numbers 2-9. To move through menus using shortcuts. To enter letters, for example when writing an SMS. * To enter *. To shift between upper- and lower-case letters.

Ericsson Mobile Communications AB Display Information and Key Functions 13 Note! For information about the key functions in the menus, see “Moving through the Menus” on page 23. # (Hash) To enter #. Volume key upwards and downwards To increase or decrease the volume of the earpiece or handsfree loudspeaker during a call. To reject an incoming call, quickly slide the key twice. To voice dial, slide and hold the key when the flip is open To move through the menus. To open the flip without answering a call, slide and hold the key while pressing the flip release button. To enter the Status menu. Key Use

Ericsson Mobile Communications AB 14 Making and Receiving Calls Making and Receiving Calls In this chapter, we assume that you have turned on your phone and that you are within range of a network. If you are abroad, you may use other networks, provided your home network has an agreement that allows you to do this. See “Setting Network Preferences” on page 70. Note! Some countries may not use area codes. While a call is in progress, a time counter automatically starts and you can see how long you have been on the phone. If your network and subscription supports it, you see the cost of the call in the display. See “Knowing the Call Time/Call Cost” on page 73. Ending a Call • Close the flip or press NO to end the call. In the Call log you find numbers that you have dialed, answered or missed. To redial a previously called number 1. Press YES to enter the Call log. 2. Press u or d to choose the number you want to call. 3. Press YES to make the call. For more information, see “Using the Call Log” on page 35. Making a Call Redialing a Previously Called Number 1. Open the flip by pressing the flip release button. 2. Enter the area code and phone number. 3. Press YES.

Ericsson Mobile Communications AB Making and Receiving Calls 15 Automatic Redialing If the connection failed when you first called and the display shows Retry?, you can redial the number by pressing YES. Your phone automatically redials (up to 10 times) • until the call is answered. When the call is successfully connected, you hear a ring signal. • until you press a key or receive a call. Note! You do not need to take the phone to your ear until you hear the ring signal. Automatic redialing is not available for fax and data calls. 1. Press and hold the 0 key until a + sign appears. The + replaces the international prefix number of the country from which you are calling. 2. Enter the country code, area code (without the leading zero) and phone number. 3. Press YES. 1. Enter 112(the international emergency number, or in the Americas 911). 2. Press YES. The international emergency number 112 (or 911) can normally be used in any country, with or without a SIM card inserted, if a GSM network is within range. Note! Some network operators may require that a SIM card is inserted, and in some cases that the PIN code has been entered as well. Some networks may not use the international emergency number 112 (or 911). 911 can also be used in areas that use 112 as the international emergency number, and vice versa. When you receive a call, the phone rings and the display shows Answer? If your subscription includes the Calling Line Identification (CLI) service and the caller’s network sends the number, you see the caller’s number in the display. If the caller’s number and name are stored in the phone book, the caller’s name is also shown. If the incoming call is a restricted number, the display shows Withheld. If the incoming call is a number without any CLI service, Unknown is shown. Making International Calls Making Emergency Calls Receiving a Call User busy Retry?

Ericsson Mobile Communications AB 16 Making and Receiving Calls Answering a Call Rejecting a Call • Slide the volume key on the side of the phone twice. The display shows Busy signal. The caller hears a busy signal if this is supported by the caller’s subscription. If Divert When Busy is on, the call is diverted to the number you have specified. See “Diverting Incoming Calls” on page 56. Note! To open the flip without answering a call, you need to slide the volume key while opening the flip. Then you may reject a call by pressing NO or by closing the flip. Ciphering is a built-in feature that scrambles your calls and messages to provide additional privacy. An exclamation mark is shown in the display to indicate that ciphering is currently not being provided by the network. Ciphering • Open the flip by pressing the flip release button or press YES if the flip is open. Busy signal

Ericsson Mobile Communications AB During a Call 17 During a Call Your phone has several functions, which you might find helpful while a call is in progress. You can easily change the listening volume during a call by sliding the volume key on the side of the phone. To change the listening volume during a call • Slide upwards to increase the volume. • Slide downwards to decrease the volume. If you wish, you may turn the microphone off during a call. To turn the microphone off temporarily during a call 1. Press and hold down the C key. Muted appears in the display. 2. To continue your conversation, release the C key. Tip! Instead of pressing and holding the C key, you can put the call on hold. To put a call on hold 1. Press YES. Call on hold appears in the display. 2. To continue your conversation, press YES again. To use telephone banking services or to control an answering machine, you need to use codes. These codes are sent as tone signals (also known as DTMF tones or touch tones). With your mobile phone, you may use these codes during a call. If you press 0-9, * and # during a call, these numbers and characters are sent as tone signals. Tip! You can also save codes only or codes together with a phone number in your Phone Book. See “Telephone Banking Services” on page 32. However, it may be a risk to save your codes in the phone in case it is stolen. Changing the Listening Volume Muting the Microphone Sending Tone Signals Muted Call on hold

Ericsson Mobile Communications AB 18 During a Call If you want to make a note of a phone number during a call, you can use your phone display as a notepad. To use the notepad during a call • Use the number keys to enter the number. When you end the call, the number remains in the display or, if Ask to Save is on, you will be asked to save the number in your phone book. You can also find the number in Add Number in the Phone Book menu. See “Your Personal Phone Book” on page 27. When you enter the number, the person you are talking to will hear the tones. If you wish, you may turn the tones off during a call. See “Scratchpad” on page 42. During a call, the display normally shows the duration in minutes and seconds. Depending on your subscription, you may see the call cost displayed instead. Note! This depends on your network and SIM subscription. See “Knowing the Call Time/Call Cost” on page 73. If you turn on the minute minder, you hear a beep once every minute during a call as a reminder of the duration of the ongoing call. See “Minute Minder” on page 42. Your phone is capable of handling more than one call simultaneously. You can put the current call on hold and then make or answer a second call. You can also set up a conference call with up to five people. See “Handling More than One Call Simultaneously” on page 65. The Notepad Checking the Duration or Cost of the Call Minute Minder More than One Call Simultaneously

Ericsson Mobile Communications AB T28 WORLD Features 20 Using the Menus 21 Your Personal Phone Book 27 Using the Call Log 35 Your Voice Mail Service 37 Personalizing Your Phone 39 Sending and Receiving Text Messages (SMS) 46 Diverting Incoming Calls 56 Security for Your Phone and Subscription 58 Handling More than One Call Simultaneously 65 Setting Network Preferences 70 Knowing the Call Time/Call Cost 73 Using Two Voice Lines 75 Voice Control 76 Calling Card Calls 79 Sending and Receiving Fax and Data Calls 81 Extras 83 The Profile Concept 87 Accessories 90 Online Services 98 Functions and Settings

Ericsson Mobile Communications AB 20 T28 WORLD Features T28 WORLD Features Your T28 WORLD is a small new generation phone: a Dual Band (GSM900/1900) phone with a lithium battery; a phone of modern design and advanced technology. The active flip makes it possible for you to answer by just opening the flip. Or why not use the Voice Control and say ‘Answer’ to answer a call or ‘Busy’ if you wish to reject the call. You can also call a person by simply saying the name. The T28 WORLD has a ‘Profile’ feature which makes it possible for you to change a few settings by just choosing a certain Profile, since each profile includes a group of settings preset to suit a certain environment. For example, when you go to a meeting, you can just choose the ‘Meeting’ profile and a number of settings that suit a meeting are then set automatically. The Profiles are also related to intelligent accessories such as a desktop charger, a portable or vehicle handsfree. For example, you may place the T28 WORLD in a vehicle handsfree kit and the ‘In Car’ profile is chosen automatically. In the display of the T28 WORLD you can see a mixture of text and symbols, which makes it easier for you to move through the menus when you want to change a certain setting, turn on the Vibrate Mode, send a message, save a number and so on. An extra feature is the numbered shortcuts, which takes you to a certain setting quickly and easily. You may also create your own favorite menu, ‘My Shortcuts’, by including the settings you use most often. If you should need help using the menus, the T28 WORLD is equipped with help texts to guide you.

Ericsson Mobile Communications AB Using the Menus 21 Using the Menus You can find all your phone functions in the menus. You use the menus every time you want to change a setting in your phone, such as the ring signal. You also use the menus to get the most out of your phone: to set the alarm clock, send text messages, save important phone numbers, etc. The menus are arranged in a loop, which you enter and move (scroll) through with the u and d keys or by using shortcuts. Each menu contains a list of options. Some menus have sub-menus with additional options. You enter the menus by pressing u or d. At the top of the display, there are icons symbolizing each menu. Besides these, there are symbols within the sub-menus indicating missed calls, help texts, voice labels etc. The table below illustrates and explains each menu icon and symbol. Menu Graphics Symbol Name Description Phone Book menu Your personal phone book. Messages menu Handling of text and voice messages. Call Info menu Call time and call cost information. Settings menu Personal settings and profiles. Extras menu Games, alarm clock and other extras. Call Handling menu Handling of ongoing calls. My Shortcuts menu A selection of your most frequently used functions. Ongoing call indicator You have an ongoing call. Missed calls indicator Indicates a missed call in the Call Log, in the missed calls list and in standby. Answered call indicator Indicates an answered call in the Call Log. Dialed number indicator Indicates a dialed number in the Call Log. Phone memory indicator Indicates that a phone book entry is saved in the phone memory and the SIM memory is full.

Ericsson Mobile Communications AB 22 Using the Menus Group indicator Indicates that a phone book entry is a group. Unread SMS indicator Indicates that a text message has not been read. Unchecked Voice Mail Indicates that a voice message has not been checked. Phone book look up indicator Indicates that you can enter the phone book by pressing u. SIM card memory indicator Indicates that a phone book entry is saved in the SIM card memory. Voice label in phone indicator Indicates that a voice label has been recorded for an entry in the phone only. Indicates that voice dialing is set to Start on Open. Voice label in car indicator Indicates that a voice label has been recorded for an entry in the car handsfree kit. Voice label in phone and in car indicator Indicates that a voice label has been recorded for an entry in the phone and in the car handsfree kit. Preferred network indicator Indicates that a network is preferred and can be used. Forbidden network indicator Indicates that a network is forbidden and cannot be used. Home zone indicator Indicates that you are in your home zone. Does not appear on all networks. Help text indicator Indicates a help text. Lock indicator Indicates that the card lock or phone lock is on. Symbol Name Description

Ericsson Mobile Communications AB Using the Menus 23 There are two ways of moving through the menus: • scrolling with u or d • using shortcuts Scrolling by Using u or d Note! For information about how to enter letters, see “Entering Letters” on page 28. Tip! Once in the menu system, you can press and hold the u or d key or slide and hold the volume key until you reach the menu or sub-menu that you want instead of pressing the u or d key repeatedly. Using Shortcuts A quicker way to move through the menus is to use the shortcuts. You simply enter the number of the menu or sub-menu to which you want to go, but you first need to enter the menus by pressing u or d. To get back to standby, you press and hold NO as normal. Tip! A quicker way to enter the Find and Call function is to press and hold d. A quicker way to enter the first sub-menu in the My Shortcuts menu is to press and hold u. Note! Your phone may not have all the menu alternatives described in this manual since many of them are network- and subscription-dependent. Because of this, the shortcut numbers may vary between phones. In the instructions in this manual we use the u and d keys to describe the functions and settings, since the shortcut numbers may vary between phones due to your subscription and network. The following instruction tells you how to set the key sound to ‘Tone’. Moving through the Menus Press... to... U scroll left or up through menus or functions. D scroll right or down through menus or functions. YES select a menu, sub-menu or setting. NO go back one level in the menu system, exit a setting or leave a setting unchanged. go back to standby mode by pressing and holding the key. C delete an item from a list. How To Interpret the Instructions

Ericsson Mobile Communications AB 24 Using the Menus To set the key sound 1. Scroll to Settings, YES, Sounds & Alerts, YES, Key Sound, YES. 2. Select Tone. Interpret the instruction as follows: 1. From the standby mode, use d or u to scroll to the Settings menu. 2. Press YES to select the menu. Now you are in the Settings menu. The name of the menu that you have chosen is shown at the top of the display (Settings). 3. Press YES to select the Sounds & Alerts sub-menu. (You do not need to scroll with the arrow keys since this is the first sub-menu in the main menu Settings). 4. Use d or u to scroll to the Key Sound sub-menu. Press YES to select the sub-menu. 5. Use d or u to scroll to Tone. Press YES to select the Tone alternative. Now you have set the key sound to ‘Tone’. To go back to standby mode, press and hold the NO key. This is how to interpret the same instruction as above when using shortcuts: To set the key sound 1. Press d or u to enter the menu system. 2. Press 4 to select the Settings menu. 3. Press 1 to select the Sounds & Alerts sub-menu. 4. Press 5 to select the Key Sound sub-menu. 5. Select Tone. When you move through the menu system, the display changes. The following hints can help you: • Black text within a frame at the top indicates the menu you have chosen. • Inverted text on a black layer indicates your position in the menu system. If you press YES you enter this menu or select this setting. • Gray text indicates a function that is temporarily unavailable, for example due to your subscription or due to a certain setting which is not on. • Text marked with a check indicates the current setting or settings selected. • Text marked with a filled button indicates the current setting selected. Note! Most sub-menus in the Call Handling menu are shown in gray text when no call is active. However, they are shown in black text during a call. Display Text

Ericsson Mobile Communications AB Using the Menus 25 You can place your favorite settings in the menu My Shortcuts. In this way, you can quickly and easily reach the settings you use most. When you buy your phone, My Shortcuts contains a few settings which you can remove if you wish. You can also add a setting from another menu to My Shortcuts. To add a setting to My Shortcuts 1. Scroll to My Shortcuts, YES, Edit Shortcuts, YES. 2. Select a setting from the list by pressing *. 3. Enter the position number you want for your setting in this menu. 4. Press YES. If you want to add another setting, repeat steps 2 and 3. To remove a setting from My Shortcuts, repeat steps 1 and 2. 5. Press YES to exit the list. Tip! A quicker way to enter the first sub-menu in the My Shortcuts menu is to press and hold u. To help you use the functions and settings of the menus, your phone includes pop-up help texts that explain the sub-menus. These help texts are set to On when you buy your phone, but you may turn them off at any time. To turn the help texts on or off 1. Scroll to Settings, YES, Display, YES, Help Functions, YES, Menu Help, YES. 2. Select On or Off. My Shortcuts Help texts

Ericsson Mobile Communications AB 26 Using the Menus Find and Call Find and Send* Add Number Find and Edit Voice Labels Delete All Groups Email Addresses Calling Cards Options Memory Status Fixed Numbers Info Numbers ServiceNumbers Call Voicemail Inbox Send New Unsent Templates Sent Items Options Alarm Clock Timer Stopwatch Calculator Games Accessories Sounds & Alerts Profiles Call Options Networks Display Language Time and Date Locks Voice Control Handsfree Master Reset Switch to Line 1 Next Incoming Enable Caller ID Disable Caller ID Scratchpad* Hold Call* Switch Calls* Release Active* Retrieve Call* Join Calls* Transfer Call* Extract Part* Release All* Select Profile Ring Volume Switch to Line 1 Edit Shortcuts Please note that many of the menu alternatives are network- and subscription-dependent. * Only available during a call. Missed Calls Call Log Last Call Credit Total Cost Price Total Time Outgoing Time Clear Call Log Reset Counters Options Note! The default display language is English. The English display texts may differ from the US English texts.

Ericsson Mobile Communications AB Your Personal Phone Book 27 Your Personal Phone Book You can create a personal phone book by saving phone numbers and accompanying names (an entry). An easy way to make calls is by recalling the phone numbers or names saved in your phone book. Before you start creating your personal phone book, there are a few things you need to know. You need to learn about the memories, how to save the numbers with the international (+) sign and how to enter letters. Phone Book Memories You can save phone numbers and names in: • the card memory on the SIM card • the phone memory Your entries are first saved in the positions on your SIM card. The actual number of memory positions available depends on your SIM card. Saving your numbers in the card memory allows you to use the numbers saved on the SIM card even when you change phones, i.e. when you insert your SIM card into another phone. By saving your numbers in the phone memory, they are always available to you in your phone, even if you change SIM cards. The phone memory holds 99 positions in which your entries are saved when all SIM positions are used. International Numbers If you intend to use your phone both at home and abroad, it is a good idea to save all phone numbers as international phone numbers, i.e. with the (+) sign, (which automatically replaces the international dialing prefix for the country you are calling from) followed by the country code, the area code and the phone number. Creating a Personal Phone Book

Ericsson Mobile Communications AB 28 Your Personal Phone Book To enter an international phone number • Press and hold 0 to enter the + sign. Exclude the leading zero in the area code. You can enter letters when you use the phone book and when you compose a short message (SMS). See “Sending and Receiving Text Messages (SMS)” on page 46. Press the appropriate key, 1–9, 0 or #, repeatedly until the character you want appears in the display. Example: • To enter an ‘A’, press 2 once. • To enter a ‘B’, quickly press 2 twice. • To enter lower-case letters, enter the letter, for example an ‘A’, and then press *. An ‘a’ appears. Lower-case letters now appear until you press * again. • To enter numbers, press and hold any number key. • To delete letters and numbers, press the C key. You may also use the volume key as a shortcut to certain letters: • To enter a ‘B’, slide the volume key upwards and press 2. • To enter a ‘C’, slide the volume key downwards and press 2. Tip! You can choose another alphabet by pressing and holding #. Entering Letters Press… to get… 1 Space - ? ! ‚ . : ; " ’ < = > ( ) _ 1 2 A B C Å Ä Æ à Ç 2 Γ 3 D E F è É 3 ∆ Φ 4 G H I ì 4 5 J K L 5 Λ 6 M N O Ñ Ö Ø ò 6 7 P Q R S ß 7 Π Σ 8 T U V Ü ù 8 9 W X Y Z 9 0 + & @ / ¤ % $ £ ¥ § ¿ ¡ 0 Θ Ξ Ψ Ω # # * ↵

Ericsson Mobile Communications AB Your Personal Phone Book 29 Every phone number that you save gets a position number. You can save the phone numbers together with a name to make it easier for you to keep track of your phone numbers. To save a number together with a name 1. Scroll to Phone Book, YES, Add Number, YES. A list of numbers used but not saved appears. 2. Select Add New? or any of the numbers from the list by pressing YES. 3. Enter a phone number that you wish to save (including the (+) sign and the country code) and press YES. 4. Enter a name that you want to link with the phone number and press YES. 5. You now have three options: • To save the number in the suggested first empty position, press YES. • To save the number in another position, press C to delete the position number, enter a new position number and press YES. • To save the number in the phone memory, you need to know how many positions you have got on your SIM card. You can check this in Memory Status in the Phone Book menu. If, for example, you have 200 positions on your SIM, you can enter position number 201 to save a number in the phone memory. If you have turned Voice Dialing on, you are asked if you want to add a voice label to your phone book entry. See “Voice Control” on page 76. Ask to Save If you wish to be asked to save any dialed or answered number that is not already saved in your phone book, you can turn on the Ask to Save option. To turn the Ask to Save function on or off 1. Scroll to Settings, YES, Display, YES, Help Functions, YES, Ask to Save, YES. 2. Select On or Off. Note! Your subscription must support the Calling Line Identification service. You can either call a number by using the name saved with it or you can call the number by using the position number that it was saved in. The order of searching for names and numbers depends on the sort order you have chosen, i.e. alphabetically or by position. Saving a Number Together with a Name Calling a Number Saved In the Phone Book

Ericsson Mobile Communications AB 30 Your Personal Phone Book To choose a sort order 1. Scroll to Phone Book, YES, Options, YES, Sort Order, YES. 2. Select a sort order. To call a number saved in the phone book 1. Scroll to Phone Book, YES, Find and Call, YES. 2. Enter the position number or the name (or the first few letters of the name) linked with the number that you want to call. 3. Press YES. If the name displayed is not the one you want, press u or d until you find the correct name and number. 4. Press YES to make the call. Tip! A quicker way to enter the Find and Call function is to press and hold d. Shortcuts to Phone Book Entries When in standby, you can find an entry by: • entering the position number followed by #. • pressing and holding one of the keys 2-9 to find an entry beginning with a specific letter. For example, pressing and holding 2 takes you to the first entry beginning with the letter A (or closest following). Once you are in the list of phone book entries you can use u or d to scroll through the positions, or enter a position number or a letter to go to a certain entry. You can call the phone numbers that you have saved in positions 1–9 in the memory by entering the position number and then pressing YES. Example: 1. Enter the number 3. 2. Press YES to make the call. You may need to change the names and numbers in the phone book from time to time. You may also want to change the position number of an entry. Editing a Phone Number In the Phone Book You need to find the phone book entry that you wish to edit. You can use either the stored position or the name. See “Calling a Number Saved In the Phone Book” on page 29. Speed Dialing Keeping the Phone Book Up to Date

Ericsson Mobile Communications AB Your Personal Phone Book 31 To edit an entry 1. Scroll to Phone Book, YES, Find and Edit, YES. 2. Enter the position number or the name of the entry that you wish to edit. Press YES. If the name displayed is not the one you want, press u or d until you find the correct name and number. 3. Press YES to select the entry. 4. Select Edit. 5. Edit the number and press YES. Use the u or d keys to move the cursor. Use the C key to delete. 6. Edit the name and press YES. 7. Edit the position number and press YES. If you try to save a phone number in a position which already contains a phone number, the message Replace? appears together with the name saved in that position. You now have two options: To save the number in the selected position • Press YES to replace the number with the new one. To save the number in a different position 1. Press NO. 2. Enter the new position number. 3. Press YES to save the number in the new position. When all SIM card positions are full, an icon appears next to the position number, see margin. From now on your entries are stored in the phone memory. If all positions, including the phone memory are full, you have to delete an old number by entering a position that is already used and press YES. To delete an entry from the memory 1. Scroll to Phone Book, YES, Find and Edit, YES. 2. Enter the position number or the name of the number that you want to delete and press YES. (This depends on the sort order, i.e. alphabetically or by position.) 3. Press YES. 4. Select Delete. 5. Press YES to confirm your choice. Overwrite Protection When the Card Memory Is Full

Ericsson Mobile Communications AB 32 Your Personal Phone Book To delete all entries from the phone memory 1. Scroll to Phone Book, YES, Delete All, YES. 2. The question Delete all in phone memory? appears. Press YES. 3. Enter the phone lock code (0000 or another one that you have chosen yourself). All entries in the phone memory are deleted. If you use telephone banking services, you can save the phone number of your banking service together with your personal codes, or you can save your codes only. You need to add a pause (p) between the phone number and the codes. You insert a pause by pressing and holding the * key. Usually, a # is required after each code. Sometimes a pause is required, too. Talk to your bank if you are in doubt about how to use # and pause (p). Note! It may be a risk to save your codes in the phone in case it is stolen. To save a phone number with codes 1. Scroll to Phone Book, YES, Add Number, YES, Add new?, YES. 2. After entering the phone number, press and hold the * key until the pause character p appears in the display. 3. Enter the code and #. If required, enter a pause, the next code and so on. 4. Enter the name that you want to link with the phone number and code and press YES. 5. Press YES to save. If you want to save the number in a different position than the one suggested, see “Saving a Number Together with a Name” on page 29. To make a call with tone signal codes, proceed as described in “Calling a Number Saved In the Phone Book” on page 29. When you make the call, the phone dials the number, waits until the call is answered and then sends the code. If you insert another pause and another code, it pauses again, sends the next code and so on. To save codes only 1. Scroll to Phone Book, YES, Add Number, YES, Add new?, YES. 2. Enter the code followed by a # and if required, a pause, another code and so on. 3. Press YES. 4. Enter a name that you want to link with your codes and press YES. 5. Press YES to save. Telephone Banking Services Delete all in phone memory?

Ericsson Mobile Communications AB Your Personal Phone Book 33 During a call, you can retrieve these codes from the phone book and send them. To send the codes during a call 1. Scroll to Phone Book, YES, Find and Send, YES. 2. Enter the name (or first few letters) or position number of your codes and press YES. 3. Press YES to send the codes. The T28 WORLD allows you to create groups of phone book entries. In this way you can send a text message to several recipients at the same time. See “Sending and Receiving Text Messages (SMS)” on page 46. To create a new group 1. Scroll to Phone Book, YES, Groups, YES, Add new?, YES. 2. Enter a name for the group and press YES. 3. Scroll to Add new?, YES. 4. Select an entry in your phone book. 5. To add the next member, press YES at Add new?. To add a new member to an existing group 1. Scroll to Phone Book, YES, Groups, YES. 2. Select the group that you want to edit. 3. Scroll to Edit, YES, Add new?, YES. 4. Select an entry in your phone book. To delete a member from a group 1. Scroll to Phone Book, YES, Groups, YES. 2. Select the group that you want to edit. 3. Select Edit. 4. Scroll to the member that you want to delete and press C. 5. Press YES to confirm your choice. To delete a group 1. Scroll to Phone Book, YES, Groups, YES. 2. Select the group that you want to delete. 3. Select Delete. 4. Press YES to confirm your choice. You can save e-mail addresses to be used when you want to send a text message as an e-mail. See “Sending and Receiving Text Messages (SMS)” on page 46. You can save 10 e-mail addresses, each consisting of 60 characters. Groups E-mail addresses

Ericsson Mobile Communications AB 34 Your Personal Phone Book To save an e-mail address 1. Scroll to Phone Book, YES, Email Addresses, YES, Add new?, YES. 2. Enter an e-mail address and press YES. 3. Enter a name and press YES. Tip! The @ sign is accessed by pressing the 0 key three times. To edit an e-mail address 1. Scroll to Phone Book, YES, Email Addresses, YES. 2. Select the entry that you want to edit. 3. Select Edit. 4. Edit the e-mail address and press YES. 5. Edit the name and press YES. To delete an e-mail address 1. Scroll to Phone Book, YES, Email Addresses, YES. 2. Select the entry that you want to delete. 3. Select Delete. 4. Press YES to confirm your choice. The Memory Status function in your phone book lets you check how many memory positions you have left in your memories. To check the status of your different phone book memories 1. Scroll to Phone Book, YES, Memory Status, YES. 2. Use u or d to scroll through the list. Checking the Status of the Memories

Ericsson Mobile Communications AB Using the Call Log 35 Using the Call Log The Call Log is a phone number log that saves information (time, date, phone number and name) about the last 30 incoming and outgoing calls. Once your list exceeds 30 calls, the oldest one is deleted. The numbers that you have dialed are always saved. If your subscription includes the Calling Line Identification (CLI) service and the caller’s network sends the number, you will also find the numbers (together with a name if saved in your phone book) of answered and missed calls in the Call Log. If the incoming call is a restricted number, the display shows Withheld. If the incoming call is a number without any CLI service, Unknown is shown. You can call any of the numbers in the Call Log. All the calls are saved together in chronological order. The last call you have made is saved in the first position. If the same number is called more than once, the latest call replaces earlier ones. If you check a call within 24 hours, the time of the call is displayed. Otherwise, the time is replaced by the date. Note! If you change SIM cards or turn the Call Log off, the list is cleared. Called numbers may remain in the SIM card memory though. To call a number from the Call Log 1. Scroll to Call Info, YES, Call Log, YES. 2. Scroll to the number that you want to call and press YES. Tip! Press YES when the phone is in standby mode to go directly to the Call Log. What Calls Are Saved? The Call Log saves: Dialed numbers Answered calls Missed calls

Ericsson Mobile Communications AB 36 Using the Call Log To delete a number from the Call Log 1. Scroll to Call Info, YES, Call Log, YES. 2. Scroll to the number you want to delete and press C. The question Delete? appears in the display. 3. Press YES to delete the number. To clear the Call Log 1. Scroll to Call Info, YES, Clear Call Log, YES. The question Call Log Clear? appears in the display. 2. Press YES to clear the Call Log. To turn the Call Log on or off 1. Scroll to Call Info, YES, Options, YES, Set Call Log, YES. 2. Select On or Off. If you select Off the question Call Log Clear? appears in the display. 3. Press YES to clear the Call Log. Missed Calls If you have missed a call, the message Missed Calls: 1 appears in standby mode, where the number 1 indicates the number of missed calls. 1. Press YES to display the missed calls. 2. If you wish to call a number from the Missed Calls List, press YES at the number you want to call. Note! You can also see the Missed Calls List in the Call Info menu. Missed calls are also saved in the Call Log. To be able to see if you have missed a call, the Call Log must be on. Some operators offer subscriptions where your phone number is normally hidden. You can choose to show or hide your number for a particular call, if Calling Line Identification Restriction service (CLIR) is supported by your subscription. To hide your phone number for a particular call 1. Enter the phone number you wish to call. 2. Scroll to Call Handling, YES, Disable caller ID, YES. 3. Press YES to make the call. To show your phone number for a particular call 1. Enter the phone number you wish to call. 2. Scroll to Call Handling, YES, Enable caller ID, YES. 3. Press YES to make the call. Showing And Hiding Your Number Missed calls: 1

Ericsson Mobile Communications AB Your Voice Mail Service 37 Your Voice Mail Service Note! This service depends on your subscription and operator. The answering service of your network allows callers to leave a voice message when you cannot answer your calls. Depending on your network operator, you will be informed that you have received a voice message in different ways. Some operators inform you by sending a specific Voice Mail indication. If this is the case, the voice mail icon appears in the display. Most operators, however, inform you by sending a text message, (i.e. an SMS), for example asking you to call your Voice Mail Service. For more information about receiving and reading text messages, see “Receiving a Message” on page 50. Note! For more information about your Voice Mail Service, please refer to the information provided by your network operator. If you want your phone to easily interact with your Voice Mail Service, you can store the number to your Voice Mail Service. You will get the number in the information provided by your network operator. To store your Voice Mail number 1. Scroll to Messages, YES, Options, YES, Voice Mail No., YES. 2. Enter your Voice Mail number and press YES. Note! The number to your Voice Mail Service may be different if you are calling from a network that is not your home network. When you receive a voice mail, an alert signal sounds and the message New voicemail appears in the display (only if you receive the specific voice mail indication). If you want to check your voice mail now, press YES to call your Voice Mail Service. If you press NO, you can call your Voice Mail Service at a later time to listen to your recorded messages. Communicating With Your Voice Mail Service Calling your Voice Mail

Ericsson Mobile Communications AB 38 Your Voice Mail Service To call your Voice Mail Service • Scroll to Messages, YES, Call Voicemail, YES. Tip! You can also call your Voice Mail Service by pressing and holding 1 from standby. To change your Voice Mail number 1. Scroll to Messages, YES, Options, YES, Voice Mail No., YES. 2. Press and hold C to delete the existing number. 3. Enter your new Voice Mail number and press YES. To change the message alert signal 1. Scroll to Messages, YES, Options, YES, Message Alert, YES. 2. Select the signal you want. Tip! If you subscribe to the Two Line Service, you may have different Voice Mail numbers for your two lines. You may also set different options for the two lines. For example, you can set all incoming calls on Line 1 to be diverted to your Voice Mail and let all incoming calls on Line 2 be connected. Further information about your Voice Mail Service can be found in the operating instructions supplied by your network operator. Changing Number and Signal

Ericsson Mobile Communications AB Personalizing Your Phone 39 Personalizing Your Phone You can choose to set your phone completely silent so that all signals except the alarm and timer signals are turned off. To set the phone silent 1. From standby, press and hold C. 2. Silent on? appears. Press YES. An icon appears in standby. To cancel, repeat step 1 and press YES at Silent off?. You can set the volume in six steps. The first step means that two clicks are heard when you receive a call. You can also turn the ring signal off (0). An icon then appears in standby. To set the ring signal volume 1. Scroll to Settings, YES, Sounds & Alerts, YES, Ring Volume, YES. The level of the ring volume appears in the display. 2. Use u to increase the volume, d to decrease it. The phone rings once with the actual setting as you increase the volume. 3. Press YES to save the setting. Tip! Use the volume key on the side of the phone to change the volume of the ring signal silently. You can choose a ring signal that rises in steps from the softest volume to the loudest, Increasing Ring. To set the ring signal to Increasing Ring 1. Scroll to Settings, YES, Sounds & Alerts, YES, Increasing Ring, YES. 2. Select On. The Increasing Ring must be Off for the ring signal volume to apply. Note! If the phone is set to silent, the increasing ring signal is not heard. Silent Ring Signal Volume Increasing Ring

Ericsson Mobile Communications AB 40 Personalizing Your Phone You can choose a ring signal from a list of different sounds and melodies. You can also compose up to four melodies of your own by entering notes with the keypad. See “Composing Ring Signals” on page 41. To choose one of the ring signal types 1. Scroll to Settings, YES, Sounds & Alerts, YES, Ring Signals, YES, Voice Calls, YES. 2. Select the ring signal type that you want. Tip! If you do not wish to disturb other people, use the volume key on the side of the phone to scroll silently. Different Ring Signals for Line 1 and Line 2 If you subscribe to the Two Line Service, you can set different ring signals for the two lines. L1 and L2 are displayed instead of Voice. Different Ring Signals for Voice, Data and Fax Calls Provided your SIM subscription supports Fax and Data calls, you can set different ring signals for voice, fax and data calls respectively. Specific Ring Signals for Personal Calls If your subscription includes the Calling Line Identification (CLI) service, you can assign a personal ring signal to up to ten callers. You can, for example, have one ring signal for your friend and another one for your colleague. If the last seven digits of a caller’s number correspond to a number you have specified, then that caller’s ring signal is used. You can include question marks (?) in a phone number. For example, 012345??? means that calls from phone numbers between 012345000 and 012345999 will have the same personal ring signal. You get a question mark by pressing and holding #. To specify a caller’s number and the accompanying ring signal 1. Scroll to Settings, YES, Sounds & Alerts, YES, Ring Signals, YES, Personal Rings, YES, Add new?, YES. 2. Enter the caller’s number and press YES. You can also recall it from the Phone Book by pressing u. 3. Select the ring signal type you want. Ring Signal Type

Ericsson Mobile Communications AB Personalizing Your Phone 41 To delete a caller’s number 1. Scroll to Settings, YES, Sounds & Alerts, YES, Ring Signals, YES, Personal Rings, YES. 2. Scroll to the number you wish to delete and press YES. 3. Select Delete. You can compose four different ring signals. To compose a ring signal 1. Scroll to Settings, YES, Sounds & Alerts, YES, Ring Signals, YES, Custom rings, YES. 2. Select My ring 1, My ring 2, My ring 3 or My ring 4. 3. Press C to clear the display. 4. Use the keypad to enter notes. The keypad now works as a keyboard (see figure in margin above): • Press and hold a key to enter a long note. • Press 0 to raise the note one octave. • Press # once to raise the note one half-tone. • Press # twice to lower the note one semitone. 5. To listen to your melody, press YES. 6. Press YES again to save it or press NO to continue editing. You can choose to be notified of an incoming call by the buzzing of the Vibrate Mode. You can set the phone’s Vibrate Mode to one of the following: • On (all the time) • On If Silent (on when the ring volume is turned off or when you have set the phone to silent) • Off (all the time) Note! When your phone is placed in a desktop charger or a handsfree car kit, the Vibrate Mode is turned off automatically. To set the Vibrate Mode 1. Scroll to Settings, YES, Sounds & Alerts, YES, Vibrate Mode, YES. 2. Select the setting you want. Composing Ring Signals Vibrate Mode B

Ericsson Mobile Communications AB 42 Personalizing Your Phone You can choose whether to hear clicks, tones or nothing (silent) when you receive a voice or text message (SMS). To set the message signal 1. Scroll to Settings, YES, Sounds & Alerts, YES, Ring Signals, YES, Message Alert, YES. 2. Select the signal you want. You can also find the Message Alert in Options in the Messages menu. To change the alarm signal for the alarm clock 1. Scroll to Settings, YES, Sounds & Alerts, YES, Ring Signals, YES, Alarm Signal, YES. 2. Select the signal you want. You can choose whether to hear clicks, tones or nothing (silent) when you press the keys. To set the key sound 1. Scroll to Settings, YES, Sounds & Alerts, YES, Key Sound, YES. 2. Select the key sound you want. If you turn on the minute minder, you hear a beep once every minute during a call. To turn the minute minder on or off 1. Scroll to Settings, YES, Sounds & Alerts, YES, Minute Minder, YES. 2. Select On or Off. You can also find the minute minder in Options in the Call Info menu. If you make a note of a number during a call, you use the display as a notepad, see “The Notepad” on page 18. The person you are talking to will hear the tone signals as you press the keys. If you wish to, you may turn the tone signals off. Note! You can only turn the tones on or off during a call. Message Signal Alarm Signal Key Sound Minute Minder Scratchpad

Ericsson Mobile Communications AB Personalizing Your Phone 43 To turn the tone signals off during a call 1. Scroll to Call Handling, YES. 2. Select Scratchpad. To turn the tone signals on during a call 1. Scroll to Call Handling, YES. 2. Select DTMF Mode. You can set the display light to automatic, off or on. In automatic mode, the display light is turned off automatically a few seconds after you have pressed the last key. It comes on again when you press a key, open the flip, or when you receive a call or message. To set the display light 1. Scroll to Settings, YES, Display, YES, Light, YES. 2. Select the display light setting you want. Most modern SIM cards automatically set the display language to the language of the country where you bought your SIM card, Automatic. If this is not the case, the preset language is English. To change the display language 1. Scroll to Settings, YES, Language, YES. 2. Select the language you want. Tip! You can always choose English by pressing u, 0000, d in standby. You can always choose Automatic by pressing u, 8888, d in standby. When you turn on your phone, ‘Ericsson’ appears in the display. Instead of this, you can write your own greeting. Note! Some operators may have their own greeting. To write a new greeting 1. Scroll to Settings, YES, Display, YES, User Greeting, YES. 2. Select Custom. 3. Write your new greeting, using the number keys. For information on how to enter letters, see “Entering Letters” on page 28. You may also edit your greeting. 4. Press YES to confirm your setting. Display Light Display Language Greeting Text

Ericsson Mobile Communications AB 44 Personalizing Your Phone To set the standard greeting 1. Scroll to Settings, YES, Display, YES, User Greeting, YES. 2. Select Standard. To turn the greeting off 1. Scroll to Settings, YES, Display, YES, User Greeting, YES. 2. Select Off. My Numbers allows you to check your phone number(s). If your phone number cannot be retrieved from your SIM card, you can enter it yourself. To enter your phone number 1. Scroll to Settings, YES, Display, YES, My Numbers, YES, Voice, YES. 2. Enter the number and then press YES. Tip! You can also enter your fax and/or data number and your different numbers for Line 1 and Line 2, if these are supported by your subscription. The time is always displayed when the phone is in standby mode. To set the time format 1. Scroll to Settings, YES, Time and Date, YES, Time Format, YES. 2. Select the 24-hour or 12-hour (am/pm) clock. To set the clock 1. Scroll to Settings, YES, Time and Date, YES, Set Time, YES. 2. Enter the time in hours and minutes, and press YES. Move from number to number by pressing u or d. If you select the 12-hour clock, you can alternate between am and pm by pressing #. With the Automatic Time Zone function, you will be asked whether to update the clock when you enter a new time zone. You can choose to turn the function off, if you like. To turn the Automatic Time Zone off 1. Scroll to Settings, YES, Time and Date, YES, Auto Time Zone, YES. 2. Select Off. Note! This service depends on the network. Phone Number Display Time Automatic Time Zone

Ericsson Mobile Communications AB Personalizing Your Phone 45 When the phone is in standby mode, you can slide the volume key upwards or downwards to see today’s date in the Status menu. To set the date format 1. Scroll to Settings, YES, Time and Date, YES, Date Format, YES. 2. Select the date format you want. To set the date 1. Scroll to Settings, YES, Time and Date, YES, Set Date, YES. 2. Enter the year (two digits), month and day and then press YES. If you have chosen another date format you must enter the date differently. You can reset the phone’s settings to the way they were when you bought your phone. To reset the phone 1. Scroll to Settings, YES, Master Reset, YES. 2. Enter the phone lock code (0000) and press YES. The phone lock code may be another one, in case you have changed it. Date Master Reset

Ericsson Mobile Communications AB 46 Sending and Receiving Text Messages (SMS) Sending and Receiving Text Messages (SMS) The Short Message Service (SMS) allows you to send and receive text messages consisting of up to 160 characters. A useful feature in your T28 WORLD is that you can send text messages to a group which you have defined in your phone book. See “Groups” on page 33. Instead of calling or sending a text message to the members of that group one at a time, you can simply send a single group SMS. If your SIM card does not contain the phone number to your network service center, you must specify the number yourself. Otherwise you cannot reply to received messages or send your own messages. See “Enable the Phone to Send SMS” below. Note! The Short Message Service may not be available on all networks. Some network operators may only allow SMS to be sent within their own network. If you want to send or reply to a message, you need to make sure that your network operator’s Service center number is set. Most modern SIM cards already contain this information at the time of purchase. You can obtain the service center number from your network operator. To activate a service center number found in the list 1. Scroll to Messages, YES, Options, YES, Service Centers, YES. 2. Scroll to the number you want and press YES. 3. Select Activate. If no number is found in the list, you have to set the number yourself. To enter the phone number to your service center 1. Scroll to Messages, YES, Options, YES, Service Centers, YES, Add new?, YES. 2. Enter the number, including the international (+) sign and country code and press YES. Enable the Phone to Send SMS

Ericsson Mobile Communications AB Sending and Receiving Text Messages (SMS) 47 For more information on how to enter text and the letters, see “Entering Letters” on page 28. Example: • To enter an ‘A’, press 2 once. • To enter a ‘B’, quickly press 2 twice. • To enter lower-case letters, enter the letter, for example an ‘A’, and then press *. An ‘a’ appears. Lower-case letters now appear until you press * again. • To enter numbers, press and hold any number key. • To delete letters and numbers, press the C key. You may also use the volume key as a shortcut to certain letters: • To enter a ‘B’, slide the volume key upwards and press 2. • To enter a ‘C’, slide the volume key downwards and press 2. Tip! You can choose another alphabet by pressing and holding #. 1. Scroll to Messages, YES, Send New, YES. 2. Enter your message and press YES. 3. Enter the recipient’s phone number or recall it from the phone book by pressing u. 4. Press YES to send the message. 5. Sending message appears in the display followed by Message has been sent. Note! If you have turned on any of the Set On Send options (Message Type, Validity Period, Reply Request), you need to make these choices before entering the phone number. See “Customizing your Text Messages” on page 48. Saving the Message for Later Use If you do not want to send the message now, you can save it in the phone memory and send it later: • Press NO when you are asked to enter a phone number. The message can now be recalled from the Unsent list in the Messages menu. To send the message later 1. Scroll to Messages, YES, Unsent, YES 2. Select the message you want to send. The message appears in the display. 3. Press YES. Composing a Text Message Sending a New Text Message

Ericsson Mobile Communications AB 48 Sending and Receiving Text Messages (SMS) 4. Select Send. If you wish, you may now edit your message. 5. Press YES and proceed from step 3 as described in “Sending a New Text Message” above. Note! The same procedure is used with all types of messages, for example e-mail, fax messages etc. Check with your network operator to find out which message types you can use. With your T28 WORLD you can send text messages to a pre-defined group. You need to specify a group and save it in your phone book before you can send text messages to a group. For more information on how to create groups, see “Groups” on page 33. To send a text message to a group 1. Scroll to Messages, YES, Send New, YES. 2. Enter your message and press YES. 3. Press u to enter the Phone Book menu. 4. Scroll to Groups and press YES. 5. Select the group you want and press YES to send the message. Note! When you send text messages to a group, you will be charged for each member included in that group. Before you send your message, you can set the type of message, the validity period and if you want the recipient of your message to reply to your message. Message Type Your phone can send different types of messages. Your network operator’s service center may offer the facility of converting a text message into a format (e-mail, fax, etc.) that suits the equipment that is going to receive the message. Please contact your network operator to find out which message types you can use and how. You can set a standard message type that you want to use or you can turn on a Set on Send option, which means that you are asked to select which message type you want to send, before sending it. Sending Text Messages to a Group Customizing your Text Messages

Ericsson Mobile Communications AB Sending and Receiving Text Messages (SMS) 49 To set a standard message type 1. Scroll to Messages, YES, Options, YES, Message Type, YES, Set Default, YES. 2. Select the message type you want. The selected message type is now standard until you change it. To turn Set on Send on or off 1. Scroll to Messages, YES, Options, YES, Message Type, YES, Set on Send, YES. 2. Select On or Off. Validity Period If your message cannot be delivered because the recipient has turned off the phone, your service center can save the message to send it later. If the service center has not been able to reach the recipient within a certain time, the message will be deleted. You can set a validity period as your standard or you can turn on a Set on Send option, which means that you are asked to set the validity period before sending the message. To set a validity period as your standard 1. Scroll to Messages, YES, Options, YES, Validity Period, YES, Set Default, YES. 2. Select the validity period you want. The selected validity period is now your standard until you change it. To turn the Set on Send function on or off 1. Scroll to Messages, YES, Options YES, Validity Period, YES, Set on Send, YES. 2. Select On or Off. Reply to Messages If you want the recipient of your message to reply, you can turn on the Request Reply option. When this function is on, you are asked to choose if you want the recipient to reply or not before your message is sent. If you want the recipient to reply, select On and press YES. To turn the Request Reply function on or off 1. Scroll to Messages, YES, Options, YES, Reply Request, YES. 2. Select On or Off. Note! Not all network operators support these functions.

Ericsson Mobile Communications AB 50 Sending and Receiving Text Messages (SMS) If you have one or more standard messages that you use often, you can save these as Templates to be reused whenever you want. You can save up to 5 templates which can consist of 30 characters each. Your templates are saved in the phone memory. To save a template 1. Scroll to Messages, YES, Templates, YES, Add new?, YES. 2. Enter the message and press YES. For more information on how to enter text, See “Composing a Text Message” on page 47. 3. If you want to send the message now, press YES when Send message now? appears in the display, and proceed as described in “Sending a New Text Message” on page 47. The message is saved in the list of templates. 4. If you do not want to send the message now, press NO. The message is saved as a template for later use. To send a template 1. Scroll to Messages, YES, Templates, YES. 2. Select the template you want to send. You may edit the message before sending it. See “Sending a New Text Message” on page 47. 3. When you have completed the message, press YES. 4. Enter the recipient’s phone number. 5. Press YES to send the template. To delete a template 1. Scroll to Messages, YES, Templates, YES. 2. Select the message you want to delete and then press C. The message Delete? appears in the display. 3. Press YES to delete the message. When you receive a message, you hear a signal, the indicator light on the top of the phone rapidly flashes green and the message New message Read now? appears in the display. Note! All networks do not send an audible signal. Templates Receiving a Message New message Read now?

Ericsson Mobile Communications AB Sending and Receiving Text Messages (SMS) 51 To read the message now 1. Press YES when you see the question New message Read now?. The display shows when the message was received and from what number it was sent, if your network supports the Calling Line Identification service (CLI). If you have saved the number together with a name in the phone book, the name is shown instead. 2. Scroll through the message using the arrow keys. d takes you forwards and u takes you backwards through the message. An arrow at the bottom right corner of the display indicates that there is more text in the message. 3. At the end of the message, when the arrow in the display disappears, press YES. A new menu with different options appears: • Delete • Reply • Forward • Save • Call • Read Next The options are described on the following pages. Note! If the sender of the message wants you to reply, the message Reply requested Reply? appears in the display when you press YES, if this function is supported by your network operator. If you do not want to reply, press NO. To read the message later • Press NO when you see the question New message Read now?. The message is now saved in the phone memory and an envelope icon appears at the top of the display. The envelope icon disappears as soon as you have read the message. If you want to read the message later you can retrieve it from the Inbox menu (see below). Calling a Phone Number Found in a Message 1. Press YES when the number is highlighted. 2. Select Call 0990237237. Calling the Sender of the Message 1. When you have read the message, press YES. 2. Select Call in the option list. If you have saved the number together with a name in the phone book, the name of the person who sent the message appears together with Call.

Ericsson Mobile Communications AB 52 Sending and Receiving Text Messages (SMS) Replying to a Message 1. When you have read the message, press YES. 2. Select Reply in the option list. 3. Select what message you want to send as a reply (send a new message or include this message when replying). 4. Enter your message and press YES to send the message. Note! If the sender of the message wants you to reply, the message Reply requested Reply? appears in the display, if this function is supported by your network operator, when you press YES at the end of the message. Press YES again to reply. If you do not want to reply, press NO. Forwarding a Message 1. When you have read the message, press YES. 2. Select Forward in the option list. You may edit your message before sending it. 3. When you have completed your message, press YES. 4. Enter the recipient’s phone number. 5. Press YES to send the message. Deleting a Message 1. When you have read the message, press YES. 2. Select Delete in the option list. Tip! You can also delete a message by pressing C while reading it. The message Delete? appears in the display. Press YES to delete the message. You can delete a message from the list of messages in the Inbox menu without having to open it. To delete a message from the list in the Inbox menu 1. Scroll to Messages, YES, Inbox, YES. 2. Select the message you want to delete and press C. The message Delete? appears in the display. 3. Press YES to delete the message. If you do not want to read an incoming message at once, it is automatically saved in the phone memory. This allows you to read it later. If there are any unread messages in this memory, the envelope icon appears at the top of the standby display. Saving Incoming Messages

Ericsson Mobile Communications AB Sending and Receiving Text Messages (SMS) 53 The phone memory can hold up to 15 messages. When all memory positions are full, the oldest read message is overwritten when a new message is received. If the phone memory becomes full of unread messages, new messages are automatically saved on the SIM card. Messages remain in the phone memory until you delete them, until you insert a different SIM card or until the phone needs the memory space to save new messages. The SIM Card Memory You can save important messages on your SIM card. Messages that are saved on the SIM card remain there until you delete them, i.e. they will not be overwritten if you receive any new messages. The maximum number of messages that you can save depends on your SIM card. To save a received message in the SIM card memory 1. When you have read the message, press YES. 2. Select Save in the option list. The message automatically moves from the phone memory to the SIM card memory. The display shows the position of the message and the number of saved messages, for example the third message of fifteen that can be saved on the SIM card. Note! If you save your messages on the SIM card, you can reach them if you should use your SIM card with another phone. 1. Scroll to Messages, YES, Inbox, YES. means an unread message. means that the message is saved on the SIM card. 2. Select the message you want to read. 3. Read the message as described in “Receiving a Message” on page 50. 4. If you want to read the next message, press YES at the end of the message. 5. Select Read Next in the option list. Reading a saved Message Saved on card 3 (15)

Ericsson Mobile Communications AB 54 Sending and Receiving Text Messages (SMS) The ordinary Short Message Service is a personal service that carries your private messages. The Area Information is another type of text message which is sent to all subscribers in a certain network area. The information may be a local road report or a phone number to a local taxi. Note! This feature may not be available on all networks. To turn Area Information on or off 1. Scroll to Messages, YES, Options, YES, Area Info, YES, Reception, YES. 2. Select On or Off. Area Information Message Types Each type of Area Information message is identified by a three-digit code. The list below shows examples of the Area information codes that exist today. Note! These codes are operator dependent. For information about the area information services that you can use, please refer to the information supplied by your network operator. Area Information Code: AI Message Type: 000 Index 010 Newsflashes 020 Hospitals 022 Doctors 024 Pharmacies 030 Long-distance road reports 032 Local road reports 034 Taxis 040 Weather 050 District BSID 052 Network information 054 Operator services 056 Directory inquiries (national) 057 Directory inquiries (international) 058 Customer care (national) 059 Customer care (international)

Ericsson Mobile Communications AB Sending and Receiving Text Messages (SMS) 55 Area Information Message List You can decide which types of area information messages you wish to receive. The number of Area Info codes that can be saved depends on your SIM card. To insert an Area Information code 1. Scroll to Messages, YES, Options, YES, Area Info, YES, Edit List, YES, Add new?, YES. 2. Enter the new code and press YES. To delete the code 1. Scroll to Messages, YES, Options, YES, Area Info, YES, Edit List, YES. 2. Select the code you want to delete and press C. The message Delete? appears in the display. 3. Press YES to delete the code. Receiving an Area Message When you receive an Area Information message, the message automatically appears in the display. You read the message in the same way as you read an ordinary text message, see “Receiving a Message” on page 50. When you have read the message, press YES. The message is deleted. The BSID channel (see “Area Information Message List” on page 55) is used by network operators for sending messages to their subscribers within a certain network area. For example, the operator may inform you that you are within your home network area and that you can now make calls at a lower rate. Note! This feature may not be supported by your network operator. To turn BSID on or off 1. Scroll to Messages, YES, Options, YES, BSID, YES, 2. Select On or Off. BSID

Ericsson Mobile Communications AB 56 Diverting Incoming Calls Diverting Incoming Calls If you want to make certain that your incoming calls are correctly handled when you are unable to answer them, you can use the Divert Calls service to divert them to another phone number. Note! The Divert Calls service may not be available on all networks. The Divert Calls service lets you divert your voice, fax and data calls respectively – provided your subscription supports fax and data calls. For voice calls, you may choose between the following divert alternatives: • divert all voice calls, All Voice Calls • divert calls if you are already on the phone, When Busy • divert calls that you do not answer within a specified time limit (operator dependent), No Reply • divert calls if your phone is turned off or if you are unreachable, Not Reachable Note! These alternatives are only valid for voice calls. If you subscribe to the Two Line Service, you may set different Divert Calls for your two voice lines, i.e. Line 1 and Line 2. You will then have an additional divert alternative, i.e. All Line 2 Calls. Tip! If you place your T28 WORLD in a specific Ericsson Desktop Charger, your calls may be diverted automatically. See “Desktop Charger” on page 91. When you are making a phone call and the phone call is diverted to another number, this is indicated in your display, if supported by your subscription. Similarly, when receiving an incoming phone call which has been diverted from another number, this is indicated in your display, if supported by your subscription. To divert a call 1. Scroll to Settings, YES, Call Options, YES, Divert Calls, YES. 2. Scroll to the divert you want to turn on (All Voice Calls, When Busy, No Reply, Not Reachable, Fax Calls or Data Calls) and press YES. 3. Select Activate. Activating Divert Calls

Ericsson Mobile Communications AB Diverting Incoming Calls 57 4. A phone number recently used for the divert function or a number recently present in the display will be suggested as a divert number. Enter the phone number, including the area code, to which you want your calls to be diverted and then press YES. If you need to delete numbers, press C. Tip! If the phone number is stored in the phone book, you do not need to enter it. Press u and then recall the number. When you turn on the All Voice Calls divert, an icon is shown in standby. Note! When the Restricted Calls function is on, some Divert Calls options cannot be activated. See “Security for Your Phone and Subscription” on page 58. To cancel a certain Divert Calls 1. Scroll to Settings, YES, Call Options, YES, Divert Calls, YES. 2. Scroll to the divert you want to cancel and press YES. 3. Select Cancel. The message Please wait appears, followed by a message which informs you that the Divert Calls has been cancelled. To check the status of a certain Divert Calls 1. Scroll to Settings, YES, Call Options, YES, Divert Calls, YES. 2. Scroll to the divert you want to check and press YES. 3. Select Get Status. The message Please wait appears, followed by a message which informs you whether the Divert Calls is on or not. To check the status of all Divert Calls • Scroll to Settings, YES, Call Options, YES, Divert Calls, YES, Check All, YES. Cancelling Divert Calls Checking the Divert Status

Ericsson Mobile Communications AB 58 Security for Your Phone and Subscription Security for Your Phone and Subscription There are several ways to protect your phone and subscription from unauthorized use. Anything from a SIM card lock to full phone number control. The SIM card lock only protects your subscription and not your phone itself from unauthorized use. If you change SIM cards, the phone still works with the new SIM card. Most SIM cards are locked at the time of purchase. If the SIM card lock is on, you have to enter the PIN (Personal Identity Number) every time you turn on your phone. If you enter your PIN incorrectly three times in a row, the SIM card is blocked. This is indicated by the message PIN blocked. If this happens you need to unblock it to access your subscription. To unblock your SIM card 1. PIN blocked appears. 2. Enter your PUK (or PUK2) which you will find in the information supplied by your network operator. 3. Press YES. 4. Enter a new four- to eight-digit PIN (or PIN2). 5. Press YES. 6. Re-enter the new PIN (or PIN2) to confirm. 7. Press YES. Note! If you enter the wrong PUK ten times in a row, your card is permanently blocked. If this happens, you should contact your network operator. To change your PIN code 1. Scroll to Settings, YES, Locks, YES, Card Lock, YES, Change PIN, YES. 2. Enter your old (current) PIN and press YES. 3. Enter your new PIN and press YES. The phone asks you to repeat the PIN. 4. Enter your new PIN a second time and press YES. The PIN has now been changed. The SIM Card Lock

Ericsson Mobile Communications AB Security for Your Phone and Subscription 59 Note! If the message Codes do not match appears, this means you entered the new PIN incorrectly. If the message Wrong PIN appears, followed by Old PIN:, you entered your old PIN incorrectly. To change your PIN 2 1. Scroll to Settings, YES, Locks, YES, Card Lock, YES, Change PIN2, YES. 2. Follow the same procedure as described in ‘To change your PIN code’ above. To turn off the SIM card lock 1. Scroll to Settings, YES, Locks, YES, Card Lock, YES, Protection, YES, Off, YES. 2. Enter your PIN and press YES. The message Unlocked confirms that the card lock has now been turned off. Note! This only works if your SIM card allows you to cancel the card lock. To turn on the SIM card lock 1. Scroll to Settings, YES, Locks, YES, Card Lock, YES, Protection, YES, On, YES. 2. Enter your PIN and press YES. The message Locked confirms that the card lock is now on. The phone lock protects the phone against unauthorized use if it is stolen and the SIM card is exchanged. It is not on when you buy the phone. You can change the phone lock code (0000) to any four- to eight-digit personal code. The phone lock can be On, Automatic or Off. Phone lock on If the phone lock is On, the message Phone locked Phone lock code: appears each time you turn on the phone. You have to enter your code followed by YES to use your phone. Automatic If the phone lock is set to Automatic, you do not need to enter your phone lock code until a different SIM card is inserted in the phone. After the phone lock code has been entered correctly, the phone can be used with the new SIM card. You are not asked to enter the phone lock code again until the original SIM card or a different SIM card is inserted. The Phone Lock

Ericsson Mobile Communications AB 60 Security for Your Phone and Subscription Changing the phone lock code 1. Scroll to Settings, YES, Locks, YES, Phone Lock, YES, Change Code, YES. 2. Follow the steps described in “To change your PIN code” on page 58. Note! It is important that you remember your new code. If you should forget it, you have to hand in your phone to your local Ericsson retailer. To set the phone lock to on, automatic or off 1. Scroll to Settings, YES, Locks, YES, Phone Lock, Protection, YES. 2. Select On, Automatic or Off. 3. Enter the phone lock code and press YES. The new lock status is shown. The Restrict Calls service allows you to restrict certain types of calls to be made and received. Note! This service may not be available on all networks or may require a separate subscription. The following calls can be restricted: • all outgoing calls, All Outgoing • all outgoing international calls, Outgoing Intl • all outgoing international calls except to your home country, Outg Intl Roam • all incoming calls, All Incoming • all incoming calls when you are abroad (when roaming), Inc when Roam To make sure that a call restriction is not changed by someone else, you need a password, which comes with your subscription, to turn on or cancel a call restriction. You can change the password as often as you like. To activate/cancel a call restriction 1. Scroll to Settings, YES, Call Options, YES, Restrict Calls, YES. 2. Scroll to the option you want and press YES. 3. Select Activate or Cancel. 4. Enter your password and press YES. The message Please wait appears, followed by a message which informs you whether the call restriction is on or not. Note! If you divert incoming calls you cannot activate some Restrict Calls options. Likewise, if you restrict calls, you cannot activate some Divert Calls options. See “Diverting Incoming Calls” on page 56. Restrict Calls

Ericsson Mobile Communications AB Security for Your Phone and Subscription 61 To cancel all call restrictions 1. Scroll to Settings, YES, Call Options, YES, Restrict Calls, YES, Cancel All, YES. 2. Enter your password and press YES. The message Please wait appears, followed by a message confirming that all call restrictions have been cancelled. To check the status of a call restriction 1. Scroll to Settings, YES, Call Options, YES, Restrict Calls, YES. 2. Scroll to the option you want and press YES. 3. Select Get Status. The message Please wait appears, followed by a message which informs you whether the call restriction is on or not. To change the password 1. Scroll to Settings, YES, Call Options, YES, Restrict Calls, YES, Change Passwd, YES. 2. Enter the old (current) password and press YES. 3. Enter the new password and press YES. 4. Enter the new password a second time and press YES. The message Please wait appears, followed by a message confirming that the password has been changed. Fixed Dialing is a way of restricting outgoing calls. It requires a SIM card that allows fixed numbers to be saved. The fixed numbers are normally protected by your PIN2. How many fixed numbers you can save depends on your SIM card. The Fixed Dialing function allows calls to be made only to certain numbers saved on the SIM card. If an attempt is made to call other numbers, the message Number not permitted appears in the display. It is possible to save partial numbers, for example an area code, or an area code followed by the first digits common to several numbers. Storing 0123456 allows calls to be made to all numbers starting with 0123456. Numbers beginning with the international (+) sign and country code can also be saved, allowing you to make calls abroad. Numbers which include question marks can be saved. A question mark should be read as a wild card, i.e. it can represent any number (0-9). To enter a question mark press and hold #. Note! The Fixed Dialing service does not prohibit calls to the international emergency number 112 (or 911 in the Americas). Fixed Dialing

Ericsson Mobile Communications AB 62 Security for Your Phone and Subscription To turn the Fixed Dialing service on or off 1. Scroll to Phone Book, YES, Options, YES, Fixed Dialing, YES. 2. Enter your PIN2 and press YES. 3. Select On or Off. To save fixed numbers 1. Scroll to Phone Book, YES, Fixed Numbers, YES, Add new?, YES. 2. Enter your PIN2 and press YES. 3. Enter the fixed number and press YES. 4. Enter the name you want to link with the number and press YES. To edit a saved fixed number 1. Scroll to Phone Book, YES, Fixed Numbers, YES. 2. Scroll to the fixed number that you want to edit and press YES. 3. Select Edit. 4. Enter your PIN2 and press YES. 5. Edit the fixed number and press YES. 6. Edit the name and press YES. 7. Enter the position number and press YES. To delete a fixed number 1. Scroll to Phone Book, YES, Fixed Numbers, YES. 2. Scroll to the fixed number that you want to delete and press YES. 3. Select Delete. 4. Enter your PIN2 and press YES. The fixed number is deleted. The Closed User Group (CUG) function is another way of lowering call costs. It depends entirely on your operator and subscription. Not all networks support this function. Your network operator can place certain numbers in groups. On some networks it is cheaper to make calls within a call group. You can have a maximum of 10 groups. To add a Closed User Group 1. Scroll to Settings, YES, Call Options, YES, Closed Groups, YES, Edit List, YES, Add new?, YES. 2. Enter the name of the Closed User Group and press YES. 3. Enter the index number of the group and press YES. Note! The index numbers are provided by your network operator. Closed User Groups

Ericsson Mobile Communications AB Security for Your Phone and Subscription 63 To activate a Closed User Group 1. Scroll to Settings, YES, Call Options, YES, Closed Groups, YES, Edit List, YES. 2. Scroll to the group you want to activate and press YES. 3. Select Activate. Calls can only be made within the selected user group. To call outside Closed User Groups You can decide whether outgoing calls to a non-CUG number are allowed. 1. Scroll to Settings, YES, Call Options, YES, Closed Groups, YES, Open Calls, YES. 2. Select On. To edit a name in the CUG List 1. Scroll to Settings, YES, Call Options, YES, Closed Groups, YES, Edit List, YES. 2. Scroll to the group that you want to edit and press YES. 3. Select Edit. 4. Enter a new name and press YES. To delete a group from the CUG List 1. Scroll to Settings, YES, Call Options, YES, Closed Groups, YES, Edit List, YES. 2. Scroll to the group that you want to delete and press YES. 3. Select Delete. With the Call Screening service, you can choose to receive calls only from certain numbers. Other calls are automatically rejected by a busy signal. You have to save the numbers that you want to receive in an Accepted List. The rejected calls are saved in the Call Log in the Call Info menu. When you buy your phone, the setting for the Call Screening service is set to Accept All Calls, i.e. you receive calls as normal. To add numbers to the Accepted Callers List 1. Scroll to Settings, YES, Call Options, YES, Call Screening, YES, Accepted List, YES, Add new?, YES. This takes you to your phone book. 2. Select a number. To add more participants in the Accepted Callers List, repeat steps 1 to 2 above. It is possible to choose a number within a group in your phone book. To delete numbers from the Accepted Callers List 1. Scroll to Settings, YES, Call Options, YES, Call Screening, YES, Accepted List, YES. 2. Scroll to the number you want to delete and press C. Call Screening

Ericsson Mobile Communications AB 64 Security for Your Phone and Subscription To check the Accepted Callers List • Scroll to Settings, YES, Call Options, YES, Call Screening, YES, Accepted List, YES. To Accept calls from the list 1. Scroll to Settings, YES, Call Options, YES, Call Screening, YES, Accept Options, YES. 2. Select From List. Now you will only receive calls from the participants in the Accepted Callers List. An icon is shown in standby. To reject all calls 1. Scroll to Settings, YES, Call Options, YES, Call Screening, YES, Accept Options, YES. 2. Select Accept none. All incoming calls will now be rejected. The caller hears a busy signal and you get no indication of incoming calls. An icon is shown in standby. To accept calls from all 1. Scroll to Settings, YES, Call Options, YES, Call Screening, YES, Accept Options, YES. 2. Select Accept All Calls. You will now receive all calls as normal. To check the Accepted Calls function • Scroll to Settings, YES, Call Options, YES, Call Screening, YES, Accept Options, YES. The Accepted Calls alternative that is on is marked with a filled button.

Ericsson Mobile Communications AB Handling More than One Call Simultaneously 65 Handling More than One Call Simultaneously Your phone allows you to handle more than one call simultaneously. This means that you can put a call that is in progress on hold, while you make or answer a second call, and then switch between the two calls. You may also set up a Conference Call to have a joint conversation with up to five people. You may put an individual or a group of conference members on hold while you add other people to the conference call. You may also put conference members on hold while you talk to someone privately. See “Conference Calls” on page 67. If you wish to be able to receive a second call, while another call is in progress, you must turn on the Call Waiting service. Note! The Call Waiting service may not be available on all networks. If you are engaged in a fax or a data call, you will not hear any incoming calls. Incoming calls are rejected. To turn on the Call Waiting service • Scroll to Settings, YES, Call Options, YES, Call Waiting, YES, Activate, YES. There may be a short delay before the network responds. In the meantime, the message Please wait is displayed. This is followed by the message Call Waiting Activated. To cancel the Call Waiting service • Scroll to Settings, YES, Call Options, YES, Call Waiting, YES, Cancel, YES. To check whether the Call Waiting service is on or not • Scroll to Settings, YES, Call Options, YES, Call Waiting, YES, Get Status, YES. 1. Put the current call on hold by pressing YES. 2. Enter the number you wish to call and press YES. You may also retrieve the number from your phone book by pressing and holding d. Note! You can only put one call on hold. The Call Waiting Service Making a Second Call Call on hold

Ericsson Mobile Communications AB 66 Handling More than One Call Simultaneously If the Call Waiting service is on, you hear a tone in the earpiece if you receive a second call. The number or name of the caller is normally shown at the top of the display together with a list of the alternatives Answer, Busy and Release&answer. If the incoming call is a restricted number, the display shows Withheld. If the incoming call is a number without any CLI service, Unknown is shown. You can do one of the following: Put the current call on hold and answer the waiting call • Press YES to answer the waiting call. The current call is now put on hold. Your held call is marked in gray in the display and the active call is marked in black. Continue the current call and reject the waiting call • Select Busy. The waiting call is rejected. If the caller’s network supports it, the caller hears a busy signal. Note! If Divert When Busy is on, the waiting call is diverted to the number you have specified. End the current call and answer the waiting call • Select Release&answer. When you have one active call and one call on hold, you can do one of the following: Switch between the two calls • Press YES. End the active call and return to the call on hold 1. Press NO. The question Retrieve call? appears. 2. Press YES. If you press NO, also the call on hold will be ended. End both calls • Scroll to Call Handling, YES, Release All, YES. Receiving a Second Call One Active Call and One Call On Hold

Ericsson Mobile Communications AB Handling More than One Call Simultaneously 67 Connect the two calls (Call Transfer) • Scroll to Call Handling, YES, Transfer Call, YES. The two calls are now connected to each other, and you are disconnected from both calls. Note! The Call Transfer service may not be available on all networks. Join the two calls into a Conference Call • Scroll to Call Handling, YES, Join Calls, YES. See ‘Conference Calls’ below. If the Call Waiting service is on, you may receive a third call when you have one active call and a second call on hold. From now on, you cannot answer any more calls without disconnecting one, if you do not want to create a conference call. You hear a tone in the earpiece and Busy and Release&answer appear in the display. You can do one of the following: End the current call and accept the waiting call • Select Release&answer. The waiting call becomes active and the call on hold remains on hold. Reject the waiting call • Select Busy. The third call is rejected. Provided the caller’s network supports this function, the caller hears a busy signal. Create a conference call • See below Note! The Conference Call service may not be available on all networks. A conference call is a call with more than two participants. As in an ordinary conference, all participants can hear each other at the same time. You may include up to five participants in a conference call. Creating a Conference Call To create a conference call, you must have one active call and one call on hold. To join the two calls into a conference call • Scroll to Call Handling, YES, Join Calls, YES. You have now created a conference call (with yourself and the active and held calls). Receiving a Third Call Conference Calls

Ericsson Mobile Communications AB 68 Handling More than One Call Simultaneously Adding New Participants to the Conference Group You may put the conference group on hold and then add new participants. To add a new participant 1. Press YES to put the conference group on hold. 2. Call the next person you wish to include in the conference group. 3. Scroll to Call Handling, YES, Join Calls, YES. You can include up to five participants in the conference group by repeating steps 1 to 3 above. To check the participants in the conference group 1. Scroll to Call Handling, YES, Parties in Conf, YES. The first participant’s phone number is displayed, if available. If the participant’s number and name are stored in your phone book, the name is displayed instead. Otherwise the display shows part 1, 2 etc. 2. Scroll with d to check the other participants. Having a Private Conversation with One of the Participants If you wish to have a private conversation with one of the participants, you may extract that participant from the conference and put the other participants on hold. To extract a participant 1. Scroll to Call Handling, YES, Extract Part, YES. 2. Select the participant that you want to extract. To rejoin the participant to the conference group • Scroll to Call Handling, YES, Join Calls, YES. Releasing Participants from the Conference Group You can release participants from the conference group one by one or all at once. To release a certain participant 1. Scroll to Call Handling, YES, Release Part, YES. 2. Select the participant that you want to release. To release all participants • Scroll to Call Handling, YES, Release All, YES.

Ericsson Mobile Communications AB Handling More than One Call Simultaneously 69 Making a Call while a Conference Call Is in Progress You can put the conference group on hold and make another call. You can then switch between the new call and the conference call. To put the conference group on hold and make a new call 1. Press YES. 2. Enter the number you wish to call and press YES. To switch between the new call and the conference group • Press YES. To end the new call and return to the conference group • Press NO and then YES. Ending the Conference Call • Close the flip or press NO.

Ericsson Mobile Communications AB 70 Setting Network Preferences Setting Network Preferences When you turn on the phone, it searches for the last accessed network. If this is not within range, you may use another network, provided your home network has an agreement that allows you to do so. This is called roaming. The order of preference in which the phone chooses a network is determined by a list of preferred networks on your SIM card. Your phone includes a number of functions that let you determine how it searches for a network. You may also choose a network yourself from those within range. To select a network 1. Scroll to Settings, YES, Networks, YES, Select Network, YES. 2. If there is more than one network within range, scroll to the network you want and press YES to select it. To start an automatic network search • Scroll to Settings, YES, Networks, YES, New Search, YES. The phone automatically starts searching for a network according to the list of preferred networks stored on your SIM card. Display Information The currently used network is marked with a filled button. Together with the network name, you also get the following information in the display: Searching for Networks The display shows... meaning... You are in your home zone. Does not appear on all networks. The name of the network is included in a list of preferred networks on your SIM card. You can use this network. The name of the network is included in a list of forbidden networks on your SIM card. You may not be allowed to use this network, except for emergency calls.

Ericsson Mobile Communications AB Setting Network Preferences 71 All other networks without any icons are available, i.e. they are not included in the preferred or forbidden list on your SIM card but they may be used. The names of the forbidden networks are stored on your SIM card. If such a forbidden network is within range, it is left out when the phone searches for a network (automatic search mode). If your home network and a forbidden network come to an agreement that allows you to use the forbidden network, you can select this network even though the message Forbidden is displayed. You can create and edit a list that defines in which order your phone will select a network during automatic network selection, when your home network is not within range. The number of networks that can be stored in the list depends on your SIM card. You can review the network list and rearrange the order of the networks. You can also add new networks to the list and delete networks from it. To review the list of networks • Scroll to Settings, YES, Networks, YES, Preferred Nets, YES. The name of the first network is displayed. Use u or d to scroll through the networks in the list. To see a network’s full name 1. Scroll to Settings, YES, Networks, YES, Preferred Nets, YES. 2. Scroll to a network and press YES. 3. Select Full Name. To add a network to the list 1. Scroll to Settings, YES, Networks, YES, Preferred Nets, YES, Add new?, YES. 2. Scroll to the network that you want to add and press YES. If the network you want does not appear in the list, scroll to Other and press YES. Enter the three-digit country number and the two-digit network number and press YES. 3. Enter a position number and press YES. Note! All lower prioritized networks will be shifted one step down in the list. Forbidden Networks List of Preferred Networks

Ericsson Mobile Communications AB 72 Setting Network Preferences To delete a network from the list 1. Scroll to Settings, YES, Networks, YES, Preferred Nets, YES. 2. Scroll to the network that you want to delete and press YES. 3. Select Delete. To rearrange the list 1. Scroll to Settings, YES, Networks, YES, Preferred Nets, YES. 2. Scroll to the network that you want to move and press YES. 3. Select Change Priority. 4. Enter the new position within the list and press YES. When you turn on your phone, it searches for a network. This can be done in two different ways, depending on the search mode that is on. When you buy your phone it is set to automatic search mode. Automatic search mode means that your phone searches for the last accessed network first. If this is not available, it automatically searches for another available network within range. Manual search mode means that your phone searches for the last accessed network first. If this is not available, the question Select net? appears. You then need to choose a network as described in “Searching for Networks” on page 70. To turn on the automatic search mode • Scroll to Settings, YES, Networks, YES, Search Mode, YES, Automatic, YES. To turn on the manual search mode • Scroll to Settings, YES, Networks, YES, Search Mode, YES, Manual, YES. Search Modes

Ericsson Mobile Communications AB Knowing the Call Time/Call Cost 73 Knowing the Call Time/ Call Cost During a call, the duration of the call is shown in the display. When you end the call, the call duration information is shown for another three seconds. If you subscribe to cost information, the call cost (or the number of call units) is displayed instead of the call duration. The Call Info menu allows you to check the total time or cost of your calls. To check the time/cost of the last call • Scroll to Call Info, YES, Last Call, YES. Now you can check the duration or cost (if you subscribe to cost information) of the last call. To check the time of your outgoing calls • Scroll to Call Info, YES, Outgoing Time, YES. To check the total call time • Scroll to Call Info, YES, Total Time, YES. To check the total call cost • Scroll to Call Info, YES, Total Cost, YES. To reset the total call time/call cost 1. Scroll to Call Info, YES, Reset Counters, YES. 2. Select Total Cost, Total Time or Outgoing time. 3. Press YES to reset the cost or time. Note! If you subscribe to cost information, you must enter your PIN2 to clear the cost or time counter. The Price function lets you enter and specify the price per call unit. The price entered is stored on your SIM card. Total Call Time or Call Cost Determining the Call Cost

Ericsson Mobile Communications AB 74 Knowing the Call Time/Call Cost Note! This service must be supported by your subscription and your network. If you do not specify a price per call unit, the number of call units is displayed during a call, and in Last Call and Total Cost in the Call Info menu. To enter the price per call unit 1. Scroll to Call Info, YES Options, YES, Set Price, YES. 2. Enter your PIN2 and press YES. 3. Select Change Price. 4. Enter the code for the currency you want, for example USD for US Dollars, and then press YES. 5. Enter the price per call unit, for example 0.75, and press YES. To enter the decimal point, press #. To revert to call units 1. Scroll to Call Info, YES, Options, YES, Set Price, YES. 2. Enter your PIN2 and press YES. 3. Select Units. If both your network and SIM card support this feature, you can enter a total amount of money that can be used for making calls. This could be useful when you lend your phone to someone and do not want their call costs to exceed a certain amount which you can decide. After a call is made, the cost is deducted from this amount. When the amount reaches zero, no more calls can be made. Note! As the price of a call may vary due to where you are calling from, at what time of the day you are calling and so on, the credit limit is only an estimated value. To set a specific credit limit 1. Scroll to Call Info, YES, Options, YES, Set Credit, YES. 2. Enter your PIN2 and press YES. 3. Select Change Credit. 4. Enter the amount, for example 50 dollars, and then press YES. To set unlimited credit 1. Scroll to Call Info, YES, Options, YES, Set Credit, YES. 2. Enter your PIN2 and press YES. 3. Select Unlimited?. Note! If you set the credit to Unlimited, the cost counter starts from zero and increases. Credit Limit for Calls

Ericsson Mobile Communications AB Using Two Voice Lines 75 Using Two Voice Lines If your subscription supports the Two Line Service, your phone will have two voice lines with different phone numbers, separate bills and perhaps different subscription services. This is useful for example if you want to keep business calls and private calls on separate lines. When you buy your phone, the names of the lines are normally Line 1 and Line 2, but you can change their names. You can only send text messages (SMS) on Line 1. An icon indicates the line currently chosen for outgoing calls. To change the name of a line 1. Scroll to Settings, YES, Display, YES, Edit Line Tags, YES. 2. Select a line. 3. Enter a new name and press YES. When you want to make a call, you need to choose which line to use. Note! Incoming calls can be received on both lines no matter which line is currently chosen. To change phone lines 1. Scroll to Call Handling, YES. 2. Select Switch to Line 1 or Switch to Line 2. From now on, all outgoing calls are made on this line. You may have different settings for each line, for example the ring signal or divert calls. Tip! You may also have separate Voice Mail numbers for each phone line, if supported by your subscription. Some operators may show the call time or call cost for each line respectively. Changing Phone Lines Different Settings for Each Line

Ericsson Mobile Communications AB 76 Voice Control Voice Control Your phone allows you to: • voice dial - call someone by simply saying the name • answer and reject calls using your voice when connected to a handsfree kit To call someone, you only need to press YES until you hear a tone, say the name (voice label) linked with that person and your phone automatically dials the number. To answer or reject calls, say Answer or Busy. When you buy your phone, voice dialing is set to on. If, for some reason, it has been turned off, you will need to turn it on again before you can start using it. To turn Voice Dialing on 1. Scroll to Settings, YES, Voice Control, YES, Voice Dialing, YES. 2. Select On. Your phone is now ready to record voice labels. Note! Once you have turned voice dialing on, you are asked if you want to record a voice label every time you save a new number in your phone book. See “Saving a Number Together with a Name” on page 29. Before you can use voice dialing, you need to record voice labels for your phone book entries. To get a good result when recording voice labels, make sure you are in a quiet environment. To record voice labels for existing phone book entries 1. Scroll to Phone Book, YES, Voice Labels, YES, Add voice?, YES. 2. Select a phone book entry to which you want to add a voice label. 3. Wait for the tone and say the name (voice label) that you want to save. The voice label is played back to you. 4. Press YES to save the voice label you have recorded. If you do not find the recording OK, repeat step 3. An icon appears next to those phone book entries for which you have saved a voice label. You can save 10 voice labels in the phone. You can also record voice labels in Find and Edit in the Phone Book menu. Preparing your Phone for Voice Dialing

Ericsson Mobile Communications AB Voice Control 77 Note! To use voice dialing with a vehicle handsfree unit, you need to record your voice labels in the car, when connected to a vehicle handsfree. Voice labels for phone book entries recorded in the phone will not be available in the car, and vice versa. For more information about the Vehicle Handsfree unit, see “Vehicle Handsfree” on page 93. Recording Problems If your phone cannot detect any speech, one of the following might have happened: • you spoke too softly - try speaking louder • the voice label was too short - it should be around one second long • you spoke too late or too soon - speak after the tone Go back to step 1 of ‘To record voice labels for phone book entries’. Listening to and Editing Voice Labels Your phone allows you to listen to and edit a list of the phone book entries that have voice labels. To listen to and/or edit the voice labels saved in your phone book 1. Scroll to Phone Book, YES, Voice Labels, YES. 2. Scroll to the entry that you want to edit. The voice label is played back to you. 3. Press YES. 4. Select Replace Voice if you want to re-record the voice label or select Delete Voice if you want to delete the recorded voice label. 5. Continue according to the instructions. You can also listen to and/or edit your voice labels in Find and Edit in the Phone Book menu. Voice Label Playback If you have recorded a voice label for an entry in your phone book, the voice label is played back to you in the following cases: • when you move through the phone book or voice label list and reach this entry • when you receive a call from the number corresponding to this entry • when you voice dial this entry (before the call is connected) To make a call 1. Press and hold YES until you hear a tone. 2. Release YES and say a name that you have recorded earlier. The name (voice label) is played back to you, and the call is connected. Making Calls Using your Voice

Ericsson Mobile Communications AB 78 Voice Control Instead of pressing and holding YES, as in step 1 above, you can slide and hold the volume key when the flip is open. A third alternative is to initiate voice dialing by just opening the flip, but then Start on Open must be on. To turn on Start on Open 1. Scroll to Settings, YES, Voice Control, YES, Start on Open, YES. 2. Select On. When Start on Open is on, an icon appears in standby. When connected to a portable or vehicle handsfree unit, you can answer or reject incoming calls by using your voice. Before you can use voice answering, you need to turn on the voice answering function and record your voice commands. To turn on Voice Answering 1. Scroll to Settings, YES, Handsfree, YES, Voice Answer, YES. 2. Select On. You now have to train your phone to recognize your voice answering commands. 3. Press YES to continue. 4. Follow the instructions in the phone display, i.e. say the word Answer and press YES to save your recording. (Use the microphone of the Handsfree unit.) If the recording was not OK, repeat step 3. 5. Say the word Busy and press YES to save your recordings. Note! If you prefer, you can use other words instead of ‘Answer’ and ‘Busy’. To answer an incoming call using your voice • When the phone rings, say the word Answer. The word Answer is played back to you and the call will be connected. To reject an incoming call • When the phone rings, say the word Busy. The word Busy is played back to you, and the call is rejected, i.e. the caller hears a busy signal. Note! For more information about handsfree units, see “Portable Handsfree” on page 92 and “Vehicle Handsfree” on page 93. Voice Answering

Ericsson Mobile Communications AB Calling Card Calls 79 Calling Card Calls When making international or long distance calls, you may not want your operator to charge you for these calls on your normal account. If you have a credit card or a calling card, you may want to redirect the charges to one of these accounts instead. The Calling card service lets you redirect the charges to either a credit card account or to a calling card account. You can save two separate card numbers in your phone. These numbers are protected by a four- to eight-digit phone lock code. When you buy your phone the code is set to 0000. You may change the code to one that you choose yourself. See “The Phone Lock” on page 59. Note! You cannot use the Calling card service when making a fax or a data call. To be able to make calling card calls, you need to turn on the service. To turn on the Calling card service 1. Scroll to Phone Book, YES, Options, YES, Set CallingCards, YES. 2. Enter your phone lock code (0000) and press YES. 3. Select On. The Calling card service is now on and the sub-menu Calling Cards is available in the Phone Book menu. You can save two calling card numbers in your phone. To save a card number 1. Scroll to Phone Book, YES, Calling Cards, YES. 2. Enter your phone lock code and press YES. 3. Select Add new?. 4. Enter the access number of the calling card server and press YES. 5. Enter a name that you want to link with your calling card server and press YES. 6. Enter the verification code of the calling card server and press YES. 7. Select whether you want to send the number that you want to call or the verification code first and press YES to confirm your choice. Activating the Calling Card Service Saving Calling Card Numbers

Ericsson Mobile Communications AB 80 Calling Card Calls Note! Your service provider will give you the information needed for the verification codes. To delete a card number 1. Scroll to Phone Book, YES, Calling Cards, YES. 2. Scroll to the card number that you want to delete and press YES. 3. Select Delete. The question Delete? appears in the display. 4. Press YES. The card number has been deleted. To edit a card number 1. Scroll to Phone Book, YES, Calling Cards, YES. 2. Scroll to the card number that you want to edit and press YES. 3. Select Edit. You may now edit the card number. 4. Press YES to confirm the new number. You may now also edit the name and code. If you have saved two card numbers, you must choose which card you want to use before making a calling card call. To select a card 1. Scroll to Phone Book, YES, Calling Cards, YES. 2. Enter your phone lock code and press YES. 3. Select the card that you want to use. 4. Select Activate card. 1. Enter the phone number of your calling card server or retrieve it from the Phone Book by pressing and holding d. 2. Press and hold YES. The access number of the calling card server is called and during the connecting phase, you are asked to send the phone number of the person that you want to call and the verification code, in the order chosen earlier (see above). 3. To send the number and verification code during the connecting phase, press YES when the display shows Send or wait a few seconds and they are sent automatically. Now you are connected to your personal phone call. Choosing a Card Making a Calling Card Call

Ericsson Mobile Communications AB Sending and Receiving Fax and Data Calls 81 Sending and Receiving Fax and Data Calls Note! To be able to use various communications services you need the appropriate software such as a fax program, an e-mail program or an Internet browser. All fax and data calls are initiated from the appropriate computer software. To send fax and data calls you need to connect your phone to a computer, for example by means of an infrared modem and then start the appropriate software program. The procedure of receiving fax and data calls depends on your network and subscription. If you have different numbers for voice, fax and data calls, this is referred to as multi numbering. This means that you can have up to three numbers in your subscription. If you only have one number for all call types, this is referred to as single numbering. Receiving Fax and Data Calls – Multi Numbering If your network and subscription support multi numbering, the type of incoming call is shown in the display. There are two possible calls apart from voice calls: • Fax calls • Data calls The display shows the type of call. To receive a fax or data call 1. Connect your computer to the phone. 2. Answer the call from within the software program (if it does not answer automatically). Note! You cannot answer an incoming fax or data call by pressing the YES key on the phone but you may reject the call by pressing NO. Sending Fax and Data Calls Receiving Fax and Data Calls

Ericsson Mobile Communications AB 82 Sending and Receiving Fax and Data Calls Receiving Fax and Data Calls – Single Numbering If you have a SIM card that does not support separate fax and data numbers, the phone does not recognize the type of incoming call. Next Incoming Call Type If you want to receive a fax or data call you have to set the phone to one of these options in the Next Incoming sub-menu. You only see this menu if your phone detects that you do not have separate numbers for data, fax and voice. Once you have set your phone for a specific incoming call, it stays like this until you change it. The default setting is Voice. To set the next incoming call type 1. Scroll to Call Handling, YES, Next Incoming, YES. 2. Select the call type you want (Voice, Data or Fax).

Ericsson Mobile Communications AB Extras 83 Extras The phone has an alarm clock, which you may find useful when travelling. When it is on, an icon is shown in the display. The alarm rings at the time set and the display flashes, even if the phone is turned off. The volume of the alarm signal is always increasing, provided the battery is attached and charged. The alarm rings for 60 seconds and is repeated every nine minutes, if you do not turn it off. After 60 minutes, the repeat function is turned off automatically. To set the time of the alarm 1. Scroll to Extras, YES, Alarm Clock, YES. 2. Enter the time. 3. Press YES to confirm your setting. To change the alarm time 1. Scroll to Extras, YES, Alarm Clock, YES, Set New Time, YES. 2. Enter the time. 3. Press YES to confirm your setting. To turn the alarm signal off • Press any key to turn the alarm off when it rings. If you do not want the alarm to be repeated, press YES. To turn off the alarm function 1. Scroll to Extras, YES, Alarm Clock, YES. 2. Select Cancel. You can also find the Alarm Clock in Time and Date in the Settings menu. Alarm Clock

Ericsson Mobile Communications AB 84 Extras The phone has a built-in calculator, which can add, subtract, divide and multiply. • Press # to get +, -, x, /. • Press C to delete a figure to the left of the cursor. • Press * to enter a decimal point. To use the calculator In this example we are going to divide 134 by 32. 1. Scroll to Extras, YES, Calculator, YES. 2. Enter 134. 3. Press # repeatedly until the division sign (/) appears. 4. Enter 32. 5. Press YES to get the answer. 6. To clear the display, press C. The phone has a built-in stopwatch for you to time a certain activity. To run the stopwatch 1. Scroll to Extras, YES, Stopwatch, YES. 2. Press YES to start the stopwatch. Press YES again to stop it. To reset the stopwatch • Press C when the stopwatch is not running. Tip! By pressing # when the stopwatch is running, you can store up to 9 lap times. Press u or d to check your stored lap times. Note! If you receive an incoming call or voice or text message while the stopwatch is running, the stopwatch is turned off. If you exit the stopwatch menu, the stopwatch is turned off. The phone has a built-in 24-hour timer. You set the time you want and when that time is out, an alert signal sounds. To set the timer 1. Scroll to Extras, YES, Timer, YES. 2. Enter the time and press YES. The countdown begins. The timer is shown in standby mode. When the alert sounds, press any key to turn it off. Calculator Stopwatch Timer

Ericsson Mobile Communications AB Extras 85 To set a new time when the timer is running 1. Scroll to Extras, YES, Timer, YES, Set New Time, YES. 2. Enter the time and press YES. The countdown begins. The timer is shown in standby mode. When the alert sounds, press any key to turn it off. To turn off the timer 1. Scroll to Extras, YES, Timer, YES. 2. Select Cancel. Note! The timer does not work when the phone is turned off. Your phone has two different games for your enjoyment. There are help texts available in each game as a guide for you to get started. Tetris® The object of Tetris is to prevent the blocks from reaching the top. Each time you fill a line, the line disappears. To start Tetris 1. Scroll to Extras, YES, Games, YES, Tetris, YES. Tetris appears in the display. 2. To start a game, select Start. 3. Select level (1–10). 4. Press any key to start. • Instead of choosing Start you can scroll with d to select High-score, Help or Quit (at step 2 above). To control the game • 8 or slide the volume key downwards = move left • 2 or slide the volume key upwards = move right • 5 or 9 = rotate • 3 or 6 = drop faster • C = pause • NO = quit Tetris®; © Elorg 1987. Classic Tetris™; © Elorg 1998 Tetris Logo by Roger Dean; © The Tetris Company 1997 All Rights Reserved. Games

Ericsson Mobile Communications AB 86 Extras Solitaire The object of Solitaire is to form four piles of cards, one per suit, running from ace to king. The cards are dealt out into seven columns. The last six columns have one or more cards facing downwards. If the top card in a column is removed, revealing the face-down card, you may turn it face up. Only kings, or stacks of cards beginning with a king may be moved to an empty column. Columns of cards are built up in descending order and alternating colour. For example, the eight of hearts may be placed on either the nine of clubs or spades. The remaining cards in the deck are available for play. You can turn these cards one at a time. The card in the discard pile may be placed on the columns or the ace piles. When you run out of cards in the deck, you can flip it over and continue. To start Solitaire 1. Scroll to Extras, YES, Games, YES, Solitaire, YES. Solitaire appears in the display. 2. To start a game select New game (or Resume game if you have played before). • Instead of choosing Start you can scroll with d to select Resume game or Help (at step 2 above). To control the game • 1 = Select card/pile, Confirm move, Flip card • 2 = Turn up new card from game deck • 3 = Put card on ace pile • 4 = View a pile (selection and move is possible)

Ericsson Mobile Communications AB The Profile Concept 87 The Profile Concept Your phone includes a number of pre-programmed profiles. A profile is a group of settings which are set to suit a certain environment. For example, when you go to a meeting, you can just choose the Meeting profile and a number of settings that suit a meeting are set. Some accessories can choose a profile automatically. For example, when you place your phone in a vehicle handsfree unit, the In Car profile is chosen. For more information on automatic activation of profiles. See “Accessories” on page 90. There are six pre-programmed profiles: • Normal • Meeting • In Car • Outdoors • Port H-free • Home Your phone is always set to one of the six profiles. When you buy your phone, it is set to the Normal profile. You cannot create more profiles, but you can change the name of a profile, change the settings included in a profile or add an accessory to a certain profile. Note! You cannot change the name of the Normal profile and you cannot add an accessory to the Normal profile. For information on how to add an accessory to a profile, see “Adding Accessories to a Profile” on page 96. Tip! To find out which profile you are using, slide the volume key upwards or downwards in standby mode. The Profiles

Ericsson Mobile Communications AB 88 The Profile Concept The table below shows the settings of each profile. You can always choose a profile manually. To select a profile manually 1. Scroll to Settings, YES, Profiles, YES, Select Profile, YES. 2. Select the profile you want. You can also find Select Profile in the My Shortcuts menu. The quickest way to reach this sub-menu is to press and hold u. If you choose a profile other than Normal, an icon is shown in standby. Note! A profile which is not linked with any accessory, such as Meeting or Normal, must be chosen manually, even if automatic activation is on. The profiles linked with accessories can be chosen automatically. See “Accessories” on page 90. You can re-name the pre-programmed profiles and change the settings according to your wishes. To change the name of a profile 1. Scroll to Settings, YES, Profiles, YES, Profile Name, YES. 2. Enter a new name and press YES. Normal Meeting In Car Outdoors Port H-free Home Ring Volume 5(6) 0(6) 6(6) 6(6) 6(6) 5(6) Increasing Ring Off Off Off Off Off Off Vibrate Mode On On if silent Off On On Off Call Screening Accept All Calls Accept All Calls Accept All Calls Accept All Calls Accept All Calls Accept All Calls Divert Calls Off Off Off Off Off Off Calling Cards None None None None None None Light Auto Auto On Auto Auto Auto Line 1/2 L1 L1 L1 L1 L1 L1 Silent Off On Off Off Off Off Auto Activation Off Off On Off On Off Accessories - - Vehicle HF - Handsfree - Changing the profile settings

Ericsson Mobile Communications AB The Profile Concept 89 To change a profile setting 1. Scroll to Settings, YES, Profiles, YES, Edit Profile, YES. A list of the profile settings appears. 2. Select a setting by pressing YES. 3. Change the profile setting according to your wishes. For information, see the relevant chapters “Personalizing Your Phone” on page 39, “Security for Your Phone and Subscription” on page 58, “Calling Card Calls” on page 79 and “Accessories” on page 90. If you change a setting which is included in a certain profile, the profile is updated. With the Reset Profiles function, you can change all profile settings back to the way they were set when you bought your phone. To reset the profile settings • Scroll to Settings, YES, Profiles, YES, Reset Profiles, YES. The profile settings are reset.

Ericsson Mobile Communications AB 90 Accessories Accessories By using your T28 WORLD together with Ericsson original accessories, you have access to a large range of useful features, in addition to those you have when the phone is used separately. • Automatic divert of incoming calls when the phone is placed in a desktop charger • Portable handsfree calling • Handsfree calling in your car • Infrared communication between your phone and computer Note! This is one condition that the specific accessories exist in your market. The Profiles concept, see “The Profile Concept” on page 87, allows you to instruct your phone to activate a specific profile automatically when used together with a certain accessory. On the following pages you can find information on how different accessories interact with your phone and its different profiles. Note! You are informed of the current profile when you slide the volume key upwards or downwards in standby mode or when you choose another profile. Every time you disconnect your phone from the accessory, the profile is changed to the one which was active before, if the current profile was activated automatically. For the profiles linked with an accessory to change automatically, the automatic activation must be on. When you buy your phone, the automatic activation is set to On for the Vehicle and Portable handsfree units. If you wish, you may turn it off. To turn automatic activation on or off 1. Scroll to Settings, YES, Profiles, YES, Auto Activation, YES. 2. Select On or Off. Note! You can always choose a profile manually, even if a profile has been activated automatically. See “The Profiles” on page 87.

Ericsson Mobile Communications AB Accessories 91 If you use the T28 WORLD with a specific Ericsson Desktop Charger you have access to some useful features besides ordinary charging. You can choose to make the phone switch to the Home profile automatically and divert all calls to your home number when you place your phone in the charger. To be able to use these features, you need to make some settings the first time you place your phone in the desktop charger. Placing the Phone in the Desktop Charger Note! For further instructions on how to connect the desktop charger, please contact your local Ericsson retailer. To link the desktop charger with a profile and a divert number 1. Place the phone in the desktop charger. The message Choose profile? appears in the display. 2. Press YES. (If you press NO, the desktop charger will not be linked with any profile). 3. Select a profile that you want to link with the desktop charger, for example the Home profile. 4. The message Divert when connected to accessory? appears. Press YES. This means that you want to divert your calls to your home number when, for example, you place the phone in the desktop charger. (If you press NO, your calls will not be diverted). Desktop Charger 1. Place the phone in the desktop charger as shown and press backwards to attach the phone. 2. Pull the phone towards you and upwards to detach the phone from the charger.

Ericsson Mobile Communications AB 92 Accessories 5. Enter a phone number including the area code (for example, your home number) and press YES. A number you used before may be suggested to you. If so, press YES to choose the number, or enter another number. 6. The message Automatic activation on? appears. Press YES. The message Profile: Home appears to confirm your choice. You can also make these settings later, if you wish. In this case, you need to add the desktop charger to the Home profile, or another profile. See “To add an accessory to a profile” on page 96. You may set the divert number in the Edit Profile sub-menu, where all profile settings are included (Settings, YES, Profiles, YES, Edit Profile, YES). See “Changing the profile settings” on page 88. Note! The phone must be switched on and the automatic activation must be on for the phone to switch profile automatically when connected to an accessory. Tip! If you have several desktop chargers, they can each be added to a profile or they can all be added to the same profile. When you connect a specific Ericsson Portable Handsfree to the T28 WORLD, the Port H-free profile is set automatically. This means that all profile settings are set to the values specified for the Port H-free profile. See “The Profile Concept” on page 87. Tip! If you do not want your phone to switch profile automatically when you connect it to the Portable Handsfree, you need to turn the Auto activation off. To do this, manually select the Port H-free profile, and set the Auto activation to off. Using the Portable Handsfree To answer an incoming call • When the phone rings, press the button on your Portable Handsfree once. Tip! You can also answer a call by using your voice. See “Voice Answering” on page 78. To end a call • Press the button on your Portable Handsfree once. If the Call Waiting service is on, see “The Call Waiting Service” on page 65, you can answer a second call by pressing the button on your Portable Handsfree. Portable Handsfree

Ericsson Mobile Communications AB Accessories 93 To answer a second call • Press the button on your Portable Handsfree once to answer the waiting call. The current call is now put on hold. When you press the button on your Portable Handsfree again, the second call is disconnected and the first call is retrieved automatically. To voice dial using the Portable Handsfree 1. Press and hold the button on your Portable Handsfree until you hear a tone. 2. Release the button and say a name (voice label) that you have recorded previously. The name is played back to you and the call is connected. Note! Before you can use voice dialing, you need to record voice labels for entries in your phone book. See “Preparing your Phone for Voice Dialing” on page 76. For best performance when voice dialing and voice answering with a Portable Handsfree unit, we recommend recording your voice labels when connected to a Portable Handsfree unit. When you connect an Ericsson Advanced Vehicle Handsfree to the T28 WORLD, the In Car profile is set automatically. This means that all profile settings are set to the values specified for the In Car profile. See “The Profile Concept” on page 87. Placing the Phone in the Vehicle Handsfree Vehicle Handsfree 1. Place the phone in the holder as shown and press backwards to attach it. 2. Press the button on top of the holder to release the phone.

Ericsson Mobile Communications AB 94 Accessories Tip! If you do not want your phone to switch profile automatically when you connect it to the Advanced Vehicle Handsfree, you need to turn the Auto Activation off. To do this, manually select the In Car profile and set the Auto Activation to Off. Note! Your Advanced Vehicle Handsfree should be installed by professional personnel. For more information, please contact your local Ericsson retailer. Voice Control The Advanced Vehicle handsfree unit is equipped with its own voice control system which allows you to: • voice dial - call someone by simply saying the name • answer and reject calls using your voice Before you can use voice dialing, you need to record voice labels to entries in your phone book and the Voice Dialing function needs to be on. See “Preparing your Phone for Voice Dialing” on page 76. To use voice dialing with the Vehicle Handsfree unit, you need to record the voice labels in the car. Voice labels for phone book entries recorded in the phone will not be available in the car, and vice versa. The vehicle handsfree can store up to 100 voice labels. The icons for the phone book entries with voice labels saved when connected to a vehicle handsfree kit look slightly different from those that you save in the phone, see margin. To voice dial using the Vehicle Handsfree 1. Slide and hold the volume key (when the flip is closed) or press YES until you hear a tone. 2. Release and say a name (voice label) that you recorded in the car earlier. (Use the microphone of the Vehicle Handsfree unit.) The name is played back to you, and the call is connected. To answer a call using your voice • See “Voice Answering” on page 78. If you use a Vehicle Handsfree Unit, you can choose between two different ways in which your phone can handle speech. This is done in the Handsfree sub-menu. Handsfree Types

Ericsson Mobile Communications AB Accessories 95 Basic Handsfree Basic Handsfree means that the phone handles the call in semi-duplex mode. This means that you cannot speak at the same time as the person at the other end of the line. Use this alternative only if Full Handsfree does not work properly. Full Handsfree Full Handsfree means that the phone handles the call in full duplex mode. This considerably increases the quality of speech, since you do not have to wait until it is your turn to speak. For Full Handsfree to work properly, your phone adapts to the sound environment around the handsfree equipment. This adaptation might take a few calls. During this learning phase, the person you are talking to might hear an echo of his or her own voice (because the sound goes from the speaker into the microphone again). However, this disappears as the other person speaks. If the echo lasts longer than the first few calls, try Basic Handsfree instead. Tip! Set the handsfree type to Full Handsfree first. If speech quality is poor, set the Basic Handsfree type instead. To set the handsfree type 1. Scroll to Settings, YES, Handsfree, YES, Handsfree Type, YES. 2. Select the type you want. When using a Portable or Vehicle Handsfree unit, you may choose to answer incoming calls with Any Key or Auto. • Any Key: If you use the phone with handsfree equipment and this function is turned on, you can answer an incoming call by pressing any key, except the NO key. • Auto: If you choose the automatic answering mode, an incoming call is answered automatically after one ring signal, if the phone is used with handsfree equipment. To set an answering mode 1. Scroll to Settings, YES, Handsfree, YES, Answering Mode, YES. 2. Select a mode. If you choose the Normal alternative, you have to answer calls as normal. Tip! You can also answer calls by using the Voice Answering function. See “Voice Answering” on page 78. Answering Mode

Ericsson Mobile Communications AB 96 Accessories With an Ericsson infrared modem you can connect your T28 WORLD to a computer via an infrared link. This makes the cable and PC card obsolete. When you have connected the infrared modem to the phone, an icon appears in the display. Note! For more information, please contact your local Ericsson retailer. You can add one or more accessories to a profile. For example, if you usually use a portable handsfree together with a specific desktop charger, you can add the desktop charger to the Port H-free profile. The phone recognizes the first accessory when it is connected and switches profile automatically. Note! Only profiles linked with accessories can be activated automatically. Apart from the desktop charger and the portable and vehicle handsfree units, you can also add an infrared modem to a profile. Before you can add an accessory to a profile, you must choose the profile manually to which you want to add the accessory. See “To select a profile manually” on page 88. To add an accessory to a profile 1. Scroll to Settings, YES, Profiles, YES, Accessories, YES. Now you are in the list of the accessories which have already been added to the profile. 2. Select Add accessory?. Now you are in the list of all accessories that you can add to the profile. 3. Select an accessory. 4. The question Automatic activation on? appears, if automatic activation is not on already. Infrared modem Adding Accessories to a Profile If you want to use the infrared modem with a computer that is running Windows 95/98/NT 4.0, you can install PC software which allows you to manage the phone book in your mobile phone, send and receive SMS messages, fax and data calls, edit your mobile phone’s settings, browse the Internet or connect to your corporate network.

Ericsson Mobile Communications AB Accessories 97 Press YES to turn automatic activation on, which means that the profile will be chosen automatically when the accessory is connected. Note! In addition to the portable and vehicle handsfree units, you can add another 12 accessories to a profile. Any accessory above this number will work as ordinary non-profile accessories. You cannot have the same accessory linked with several profiles. To remove an accessory from a profile 1. Scroll to Settings, YES, Profiles, YES, Accessories, YES. 2. Scroll to the accessory that you want to remove and press C. 3. Delete? appears. Press YES.

Ericsson Mobile Communications AB 98 Online Services Online Services Imagine that you hear about a new service that your network operator is offering. You call your operator, explain that you want to subscribe to the service and suddenly, within seconds, you have a new menu in your phone that instantly lets you use the new service. You do not need upgraded software for your phone, but you may need to visit your network operator to get a new SIM card. The rest is all taken care of over the air. This is just one example of the added value services that are made possible through the ‘Online Services’. Note! The T28 WORLD does not support all services offered by the Online Services. The Online Services is the network operators’ way of offering customized services, independently of mobile phones and mobile phone manufacturers. Compatibility Added value services based on the Online Services require two things in order to work: • a mobile phone that supports the Online Services. Your Ericsson T28 WORLD is such a phone. • a network operator offering the Online Services. Note! The Online Services on the SIM are designed and run by network operators and not by mobile phone manufacturers. If you require further information about the Online Services, please contact your network operator. What is Online Services?

Ericsson Mobile Communications AB Online Services 99 A SIM card which supports the Online Services works in the same way as a normal SIM card. When you have inserted your SIM card and turned on your phone, your network operator may download data to your SIM card. After the first data download and after restarting your phone, the proactive SIM offers a new menu in the phone. The menu offers you new features and services, which can be used instantly. On your T28 WORLD, this menu appears under the Extras menu. There can only be one new sub-menu entry under the main menu, but there can be several sub-menus under the new sub-menu entry. To enter your new menu system 1. Scroll to Extras, YES, Online Services, YES. If any sub-menus appear, select the one that you want and press YES. 2. Press NO to go back to the standby menu. Note! Some operators may not use the name Online Services for this menu. Please consult your network operator for more information. The Online Services provides a proactive SIM. This means that the SIM can tell the phone to take certain actions. These actions could include: • showing text from the SIM in the phone’s display • setting up a call to a number on the SIM • initiating a dialogue with the user Note! All these actions are taken by the SIM card and, consequently, they have nothing to do with the phone’s software. Your network operator may at any time download new data to your SIM card over the air. This new data could consist of new features or a new menu. Resetting your SIM Card When the operator updates your SIM card over the air, the phone notifies you by showing a message in your display. You also hear a beep. New Menu Proactive SIM Data Download to the SIM over the Air

Ericsson Mobile Communications AB 100 Online Services In order for your new SIM settings to take effect, you have to turn off your phone and then turn it on again. Note! After a data download the phone may not work and you will not be able to use it until you restart it. This feature is operator dependent and will probably not happen very often. The SIM card may prompt you to make a call. This could happen even if you are already engaged in a call. When this happens, the phone will notify you by producing a sound and showing a message in the display. • If you are not engaged in a call, a message is shown in the display, asking you whether you want to confirm and make the SIM card initiated call. • If you want to make the SIM card initiated call, press YES. • If you do not want to make the SIM card initiated call, press NO. • If you are already engaged in a call, you are asked either to put the current call on hold or to end it. A message appears in the display, asking you whether you want to confirm and make the SIM card initiated call. • If you want to make the SIM card initiated call, press YES. • If you do not want to make the SIM card initiated call, (you may want to continue with the ongoing call) press NO. Send a SIM Card Initiated SMS The SIM card may set up an SMS (text message) and ask you to send this message, for example by the question Send now?. Press YES if you want to send the SMS. All services and functions that come with the Online Services are network dependent. Please contact your network operator for details of services offered by the Online Services. SIM Card Initiated Features Details of Services Offered