F-SECURE PSB - ADMINISTRATORS GUIDE FOR CUSTOMERS Manual
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Chapter 1: F-Secure PSB Administrator's Guide.............................5
Introduction...............................................................................................................................6
Getting Started..........................................................................................................................6
Creating a new account.................................................................................................6
Downloading Software...................................................................................................8
Recovering your password............................................................................................9
Adding a new subscription key for your company.........................................................9
Installing F-Secure PSB Workstation Security .......................................................................10
System requirements ..................................................................................................10
F-Secure PSB Workstation Security local installation .................................................13
F-Secure PSB Workstation Security remote installation .............................................14
Installing F-Secure PSB Server Security................................................................................15
System requirements...................................................................................................15
F-Secure PSB Server Security installation .................................................................16
Installing F-Secure PSB E-mail and Server Security..............................................................17
System requirements...................................................................................................18
Before installing the product........................................................................................19
F-Secure PSB E-mail and Server Security installation................................................19
Upgrading from Policy Manager ............................................................................................23
Checking the system status....................................................................................................27
Is my network protected?.............................................................................................27
Checking the status of a group of computers..............................................................27
Checking the status of computers...............................................................................28
Checking the status of a workstation...........................................................................30
Keeping computers in the network safe.......................................................................30
Get updates by RSS....................................................................................................30
Managing product settings......................................................................................................31
Managing the product settings locally..........................................................................31
TOC | 3
Managing the product settings remotely......................................................................32
Managing profiles...................................................................................................................34
About profiles...............................................................................................................34
Creating a profile..........................................................................................................34
Editing a profile............................................................................................................35
Deleting a profile..........................................................................................................36
Changing profile name or description..........................................................................36
Setting a default profile................................................................................................36
Resetting default profiles.............................................................................................37
Frequently asked questions....................................................................................................37
4 | TOC
F-Secure PSB Administrator's Guide
Topics:
•
Introduction
•
Getting Started
•
Installing F-Secure PSB
Workstation Security
•
Installing F-Secure PSB
Server Security
•
Installing F-Secure PSB
E-mail and Server Security
•
Upgrading from Policy
Manager
•
Checking the system status
•
Managing product settings
•
Managing profiles
•
Frequently asked questions
This guide is divided into chapters that give you general information about F-Secure PSB software,
its deployment and installation.
Getting Started
This chapter explains how to get started with the F-Secure PSB software.
In this chapter, you find instructions how to create a new account to log into the F-Secure PSB
Portal, and to download and install the F-Secure PSB software.
Creating a new account
You need to create a new account to log into the F-Secure PSB Portal.
To create a new account:
Note: If you have created an account, for example, for F-Secure PSB Workstation Security,
do not create a new company account, but add a new subscription to the existing account.
1. In your browser, go to the URL that was provided to you together with the subscription key.
You received the URL and the subscription key, for example by e-mail, when you purchased
the product.
The F-Secure Protection Service login page opens.
6 | F-Secure PSB Administrator's Guide
2. Click the Create your account link.
The Create account page opens.
3. Enter the required information:
•
In the Subscription key field, enter the subscription key that you received, for example
by e-mail, when you purchased the product.
•
In the Account name field, enter the name of the company.
F-Secure PSB Administrator's Guide | 7
In the User name field, enter the e-mail address of the user. The e-mail address is used
as your login name.
•
In the Password and Confirm Password fields, you must enter exactly the same
passwords.
•
In the E-mail field, enter your e-mail address.
4. Click Create your account.
You will receive an e-mail message that shows your account information.
5. Click Back to the login page.
The F-Secure Protection Service login page opens.
6. Log in to the F-Secure PSB Portal.
Downloading Software
You can download the F-Secure PSB Workstation Security, F-Secure Server Security, or F-Secure
PSB E-mail and Server Security software through the F-Secure PSB Portal.
To download the software:
1. Log in to the F-Secure PSB Portal.
Enter the user name and password, which you selected when you created your account.
The Protection status page of the new account opens.
2. Click the Download software link at the top of the page.
The Download software page opens.
8 | F-Secure PSB Administrator's Guide
3. In the Download software page, click the Download the workstation software or the
Download the server software link.
Recovering your password
If you have forgotten your password, you can recover it through the Forgot your password
link.
To recover your password:
1. On the log in page of the F-Secure PSB Portal, click Forgot your password? link.
2. Enter your user name, and click Submit.
An e-mail message is sent to the e-mail address that you provided when you created the account.
The e-mail message contains a link to the F-Secure PSB Portal where you can change your
password.
Adding a new subscription key for your company
By adding a new subscription key for your company, you can add more computers to the portal
To add a new subscription key:
1. Click the Subscriptions tab.
The Subscriptions page opens.
F-Secure PSB Administrator's Guide | 9
2. Click Add a new subscription key.
3. Enter the new subscription key you have purchased, and click Add.
The new subscription key is added to your company account.
Installing F-Secure PSB Workstation Security
This section describes the system requirements for installing and using the product, and gives
you instructions on how to install the product.
System requirements
Read the following before starting to install and use F-Secure Workstation Security.
Your computer must meet the following minimum requirements for installing and using the
product:
Microsoft Windows 2000 SP4
Operating system version:
Microsoft Windows XP (32-bit). All service packs:
•
Home, Professional and Media Center editions
Microsoft Windows Vista (32- and 64-bits). All service packs:
•
Starter
•
Home Basic
•
Home Premium
•
Business
•
Ultimate
•
Enterprise
For Microsoft Windows XP and Windows 2000 (32-bit):
Processor:
•
Intel Pentium III 600Mhz or higher
For Microsoft Windows Vista (32- and 64-bits):
•
Capable of running Microsoft Vista 32-bit
10 | F-Secure PSB Administrator's Guide
For Microsoft Windows XP and Windows 2000 (32-bit):
Memory:
•
256 MB
For Microsoft Windows Vista (32- and 64-bits):
•
512MB
For Microsoft Windows XP and Windows 2000 (32-bit):
Display:
•
8-bit (256 colors)
For Microsoft Windows Vista (32- and 64-bits):
•
16-bit or more (65000 colors)
For Microsoft Windows XP and Windows 2000 (32-bit):
Disk space:
•
600MB free HD space (300 MB for Anti-virus only)
For Microsoft Windows Vista (32- and 64-bits):
•
600MB free HD space (300 MB for Anti-virus only)
An Internet connection is required in order to validate your
subscription and receive updates.
Internet connection:
For Microsoft Windows XP and Windows 2000 (32-bit):
Browser:
•
Internet Explorer 5.0 or newer is required.
For Microsoft Windows Vista (32- and 64-bits):
•
Internet Explorer 7.0 or newer is required
Supported browsers for using the F-Secure PSB portal:
•
Internet Explorer 6.x or newer is required. JavaScript and cookies
must be enabled in the browser
•
Firefox 2.x or newer is required. JavaScript and cookies must
be enabled in the browser
Note: To use Profile Editor, you need to have Java Runtime
Environment 1.6 or newer installed on your computer.
F-Secure PSB Administrator's Guide | 11
The following are the recommended requirements for installing and using the product:
For Microsoft Windows XP and Windows 2000 (32-bit):
Processor:
•
Intel Pentium III 1Gz or higher
For Microsoft Windows Vista (32- and 64-bits):
•
Intel Pentium 4 2GHz or higher
For Microsoft Windows XP and Windows 2000 (32-bit):
Memory:
•
512 MB or more
For Microsoft Windows Vista (32- and 64-bits):
•
1 GB or more
For Microsoft Windows XP and Windows 2000 (32-bit):
Display:
•
16-bit or more (65000 colors)
For Microsoft Windows Vista (32- and 64-bits):
•
16-bit or more (65000 colors)
For Microsoft Windows XP and Windows 2000 (32-bit):
Disk space:
•
800MB free HD space (500 MB for Anti-virus only)
For Microsoft Windows Vista (32- and 64-bits):
•
800MB free HD space (500 MB for Anti-virus only)
An Internet connection is required in order to validate your
subscription and receive updates.
Internet connection:
For Microsoft Windows XP and Windows 2000 (32-bit):
Browser:
•
Internet Explorer 6.0 or newer
For Microsoft Windows Vista (32- and 64-bits):
•
Internet Explorer 7.0 or newer
12 | F-Secure PSB Administrator's Guide
F-Secure PSB Workstation Security local installation
This section describes how to locally install F-Secure PSB Workstation Security.
To install the program:
1. Locate the downloaded file and double-click the .exe file to start the installation.
2. Select the installation language, and click Next to continue.
3. Read the license agreement. To accept the agreement and to continue, click Accept.
4. Enter your subscription key and click Next.
You must enter the same subscription key that you used when you created the account.
5. Select the installation type, and click Next:
•
Automatic installation: The product is installed automatically. Existing security products
may be automatically replaced. The product is installed to the default directory.
•
Step by step installation: During the installation, you can change the installation directory.
However, we recommend using the default directory.
F-Secure PSB Administrator's Guide | 13
6. When the installation is complete, the computer restarts automatically after a while. To restart
immediately, click Restart.
After the installation, log into the Portal to verify that the computer shows in the Portal.
Note: In the Protection status page, you may see a green status icon with the text "Waiting
for connection." It may take up to two hours before the connection is established. If the
computer has not yet received the latest updates, you may see either a yellow or a red
status icon. For more details on the computer(s), click the Computers tab to open the
Computers page.
F-Secure PSB Workstation Security remote installation
This section explains how to remotely install F-Secure PSB Workstation Security.
Before you start the remote installation, make sure that the domain controller exists and that the
computers on which you want to install the software belong to a domain. To be able to remotely
install the software, you must have domain administrator rights.
To install the software:
1. Log in to the F-Secure PSB Portal.
Enter the user name and password, which you selected when you created your account.
The Protection status page of the new account opens.
2. Click the Download software link at the top of the page.
The Download software page opens.
14 | F-Secure PSB Administrator's Guide
3. In the Download software page, click the Download the Remote Installation Tool link. If
you have not downloaded the workstation software yet, click also the Download the
workstation software link.
4. Extract the Remote Installation Tool zip file on a local drive.
5. Double-click the ritool.bat file.
The F-Secure Remote Installation Tool window opens.
6.
In the Software to Install page, click
.
The Software Installer Selection window opens.
7. Locate the downloaded workstation software file and click OK.
8. Click Next.
9. In the Target Computers page, do the following:
a) Under Domain Name, select the domain to which the computers belong.
b) Under Computer Name, select the computers on which you want to remote install the
software.
10. Click Next.
11. In the Account page, do the following:
a) Select Another account.
b) Enter the domain administrator name and password.
c) Confirm the password.
12. Click Next.
13. Click Install.
The workstation software is being installed on the selected computers.
In the F-Secure PSB portal, verify that the computer shows in the portal.
Installing F-Secure PSB Server Security
This section describes the system requirements for installing and using the product, and gives
you step-by-step instructions on how to install the product.
System requirements
Read the following before starting to install and use the F-Secure PSB Server Security software.
Your computer must meet the following requirements for installing and using the product:
F-Secure PSB Administrator's Guide | 15
Windows Server 2000 (32-bit), Windows Server 2003 (32-bit and
64-bit), Windows Server 2008 (32-bit and 64-bit).
Operating System:
Intel Pentium 4 2GHz or higher
Processor:
1 GB of RAM
Memory:
260 MB free hard disk space
Disk space to install:
10 GB or more free hard disk space
Disk space for processing:
An Internet connection is required to validate your subscription and
receive updates.
Internet Connection:
F-Secure PSB Server Security installation
Install the software on a computer and after the installation verify that the computer shows in
the portal.
To install the software:
1. Locate the downloaded file and double-click the .exe file to start the installation.
2. Select the installation language, and click Next to continue.
3. Read the license agreement. To accept the agreement and to continue, click Accept.
4. Enter your subscription key and click Next.
16 | F-Secure PSB Administrator's Guide
You must enter the same subscription key that you used when you created the account.
5. Select the installation type, and click Next:
•
Automatic installation: The product is installed automatically. Existing security products
may be automatically replaced. The product is installed to the default directory.
•
Step by step installation: During the installation, you can change the installation directory.
However, we recommend using the default directory.
6. When the installation is complete, click Finish.
Installing F-Secure PSB E-mail and Server Security
This chapter describes the system requirements for installing and using the product, and gives
you step-by-step instructions on how to install the product.
F-Secure PSB Administrator's Guide | 17
Read the following before installing F-Secure PSB E-mail and Server Security.
Your computer must meet the following requirements for installing and using the product:
Windows Small Business Server 2003 (32-bit)
Operating System:
Microsoft Exchange Server 2003 with the latest service pack
Microsoft Exchange
Server:
Intel Pentium 4 2GHz or higher
Processor:
1 GB of RAM
Memory:
260 MB free hard disk space
Disk space to install:
10 GB or more free hard disk space
Disk space for processing:
Note: The required disk space depends on the number of
mailboxes, amount of data traffic, and the size of the Information
Store.
SQL server (for quarantine
database):
•
Microsoft SQL Server 2005 (Enterprise, Standard, Workgroup
or Express edition) - recommended
•
Microsoft SQL Server 2000 (Enterprise, Standard or Workgroup
edition) with Service Pack 4
•
Microsoft SQL Server 2000 Desktop Engine (MSDE) with Service
Pack 4
Note: You must install a Microsoft SQL Server or Microsoft
SQL Server Desktop Engine (MSDE) with Mixed Mode
authentication before you install the F-Secure PSB E-mail and
Server Security software. To install Microsoft SQL Server 2005,
refer to
http://www.microsoft.com/Sqlserver/2005/en/us/default.aspx.
An Internet connection is required to validate your subscription and
receive updates.
Internet Connection:
18 | F-Secure PSB Administrator's Guide
Before installing the product
Before you install the F-Secure PSB E-mail and Server Security software, you must install
Microsoft SQL Server.
Before installing the F-Secure PSB E-mail and Server Security software, make sure that you
know the following:
•
the password for the 'sa' account on the Microsoft SQL Server, and
•
the correct instance name that will be used for the quarantine, if you have multiple instances
of Microsoft SQL Server installed on the same server.
F-Secure PSB E-mail and Server Security installation
Install the software on a computer and after the installation verify that the databases have been
updated.
You must install a Microsoft SQL Server or Microsoft SQL Server Desktop Engine (MSDE) with
Mixed Mode authentication before you install the F-Secure PSB E-mail and Server Security
software. To install Microsoft SQL Server 2005, refer to
http://www.microsoft.com/Sqlserver/2005/en/us/default.aspx.
To install the software:
1. Locate the downloaded file and double-click the .exe file to start the installation.
2. Select the installation language, and click Next to continue.
If you are installing F-Secure Anti-Virus for Microsoft Exchange, select English as the
installation language.
3. Read the license agreement. To accept the agreement and to continue, click Accept.
4. Enter your subscription key and click Next.
F-Secure PSB Administrator's Guide | 19
You must enter the same subscription key that you used when you created the account.
5. Select the installation type, and click Next:
•
Automatic installation: The product is installed automatically. Existing security products
may be automatically replaced. The product is installed to the default directory.
•
Step by step installation: During the installation, you can change the installation directory.
However, we recommend using the default directory.
6. In the SQL Server details page, enter the name of a local or remote SQL server instance.
20 | F-Secure PSB Administrator's Guide
Note: To find your HOSTNAME, type ipconfig /all at a command prompt . The
server name is displayed in the command prompt window as "Host Name". You can also
use an IP address or Fully Qualified Domain Name instead of hostname.
Note: To find your INSTANCE, click Start > All Programs > Administrative Tools >
Services. Then find the SQL Server (INSTANCENAME) service. The instance name
is displayed in brackets. If you find multiple instance names, select the one that you want
to use.
F-Secure PSB Administrator's Guide | 21
7. Enter your SA user password.
Note: If you are not sure that you remember your correct SA password, or if the
installation fails because of an SQL server error, refer to the Troubleshooting section.
8. Click Next.
9. When the installation is complete, click Finish.
10. After the installation, open the F-Secure Web Console and check that the databases have
been updated:
a) Select Programs > F-Secure Anti-Virus for Microsoft Exchange > F-Secure Anti-Virus
for Microsoft Exchange Web Console.
b) In the Automatic Update Agent tab, in the Summary page, check that the last check
result shows that there is nothing new available.
c) Under Summary, click Downloads and check that the Available Packages list shows
at least one update with a recent date on it.
11. In the Home tab, check that each component has a green status icon.
22 | F-Secure PSB Administrator's Guide
12. Next, configure F-Secure Anti-Virus for Microsoft Exchange. See the Administration With
Web Console chapter in F-Secure Anti-Virus for Microsoft Exchange Administrator's Guide
for detailed instructions.
Upgrading from Policy Manager
This chapter explains how to upgrade your system from F-Secure Policy Manager to F-Secure
Protection Service for Business (PSB).
To upgrade your system:
1. In the F-Secure PSB portal, create an account, if not yet created.
2. Login in to the portal.
3. At the top of the Protection status page of the account, click the Download software link.
The Download software page opens.
4. Click the Download the workstation software JAR installer for PMC link.
5. In the F-Secure Policy Manager Console, from the Tools menu, select Installation packages.
The Installation Packages window opens.
F-Secure PSB Administrator's Guide | 23
6. Click Import.....
7. In the Import Installation Package window, locate the correct file, and click Open.
8. Click the Installation tab.
24 | F-Secure PSB Administrator's Guide
9. Under Policy Domains, select the computer or group of computers on which you want to
install F-Secure PSB Workstation Security.
10. On the Policy-based Installations pane, under Versions to Install, select the correct
version, and click Start.
The Installation Options window opens.
F-Secure PSB Administrator's Guide | 25
11. Do the following:
a) Enter the subscription key.
b) Select the installation language.
c) Select the Restart after installation in [ ] seconds option.
12. Click Finish.
Distribution packages are being created.
13. When the packages have successfully been created, from the File menu, select Distribute
Policies.
The next time the computes connect to the policy management server, they download and
install F-Secure PSB Workstation Security, and restart after the installation.
After the installation, verify that the computers are registered to the F-Secure PSB Portal. You
can then remove the computers from the F-Secure Policy Manager Console.
26 | F-Secure PSB Administrator's Guide
Checking the system status
The portal shows you the security status of the computers in your network and points to any
security problems that you should fix.
Is my network protected?
The Home page shows you the overall protection status of your network.
On the Home page, the pie chart shows the proportions of the network computers that are
protected, or that have either minor or critical problems.
Note: The portal shows information only about the computers that are registered to the
portal. If you have computers that are not registered to the portal, they may be a security
risk.
The list on the right shows network information by each security component. If you only see
green icons, all computers are protected. You can also see the overall number of the accounts
and computers in your network.
Checking the status of a group of computers
You can check the status of computers that belong to the same group, that have the same
subscription key or that share the same problem.
Viewing computers that have the same problem
You can view all the computers that have the same problem.
To view the computers:
1. On the Home tab, click one of the links that show the number of computers with a specific
problem. For example, "virus definitions are very old in 3 computers".
The Computers page opens.
2. You can view the computers that have the same problem.
Viewing computers that belong to the same group
You can view all the computers that belong to the same group.
To view the computers:
1. On the Home tab, click the Computers tab.
The Computers page opens.
F-Secure PSB Administrator's Guide | 27
2. Click the Central Management tab.
3. In the Central Management view, do one of the following:
•
Click the Group column title to sort the computers by their group name.
•
Enter the name of a group in the Search box at the top right corner of the computer list,
and click Search. The number of computers belonging to the group is shown. Click the
link to view all the computers in the group.
View computers with the same subscription key
You can view all computers with the same subscription key.
To view computers:
1. On the Home tab, click the Computers tab.
The Computers page opens.
2. Click the Installed software tab.
3. In the Installed software view, click the Subscription key column title to sort the computers
by their subscription key.
You can view the computers with the same subscription key also by first selecting the company
the subscriptions of which you want to see. Then, click the View subscriptions for this
account link to see all the subscription keys of that company. On a Subscription key line,
under Active computers, click the Show computers link to see all the computers with the
same subscription key.
Checking the status of computers
On the Computers page, you can check the overall protection status of computers.
The Computers page shows you detailed information about the computers that are registered
to the F-Secure PSB Portal.
28 | F-Secure PSB Administrator's Guide
By clicking the different tabs, you can view the following:
•
the protection status of computers by a security component;
•
computer information, such as DNS names and IP addresses;
•
information about software installed on the computers;
•
and account information, including information about the company, Solution Provider and
Service Partner associated with a computer.
The Computers page may show different computers depending on how you opened the page.
The Computers page may show:
•
all the computers in the network that are registered to the portal.
•
all the computers that have the same problem,
•
all the computers that have the same subscription key.
Note: If there are more computers that can fit on one page, click Next>> to see the rest
of the computers.
F-Secure PSB Administrator's Guide | 29
Checking the status of a workstation
You can view detailed status information of a workstation on the Computers page.
The Computer page shows a list of all computers in your network. To view detailed information
about a workstation, under Computers, click the name of the workstation. The information
includes:
•
recently assigned operations
•
recent alerts
•
overall protection status of each security component
•
protection status of each feature in a security component
•
computer information, including the WINS- and DNS-name, IP address, and operating system
•
software installed on the workstation, including the product name, subscription key, version,
and security components
•
account information, including information about the company, Service Partner, and Solution
Provider associated with the account
Keeping computers in the network safe
You keep all the computers in the network safe.
To keep the computers in the network safe, do the following:
1. Make sure all your computers are registered to the portal.
2. Check whether any of the computers that are registered to the portal have security problems.
Some of these problems you can fix directly from the portal; some of these problems you
may have to fix locally.
3. Check which users need a more strict security profile.
Get updates by RSS
You can subscribe to an RSS feed.
To be able to read the RSS feed, you need an RSS reader. These include:
•
Web based readers, such as Google reader (www.google.com/reader),
•
Bloglines (www.bloglines.com), or
•
built-in RSS readers in web-browsers, such as Mozilla Firefox 2 or Internet Explorer 7.
An RSS feed shows you the security status of the network without you having to log into the
F-Secure PSB portal.
30 | F-Secure PSB Administrator's Guide
To get security updates by RSS:
1.
Click
at the top right corner of the Home page.
The RSS feed page opens.
2. From the drop-down menu, select the application which you want to use to subscribe to the
RSS feed.
3. Copy the web address into you RSS reader.
Managing product settings
This chapter explains how you can set up the product locally through the program installed on
your computer, or remotely using the F-Secure PSB portal.
Managing the product settings locally
This section explains how you can locally manage the product settings.
The Home tab shows you a quick overview of your security components and the status of the
installed security components. The upper part of the Home tab shows the security status of
your computer. For example, when the status is shown as Protected, your computer's protection
is up to date.
The security levels of the different security components, for example Normal or High, are shown
next to the name of the component. The lower part of the Home tab shows the date and time
of last update check.
By clicking the tabs on the left, you can see the details of all the security components (Virus&Spy
Protection, Internet Shield, Spam Control, and Automatic Updates). The icons show you the
F-Secure PSB Administrator's Guide | 31
status of the program and its security components. If you change program settings, also the
icons change.
The icons and their meanings:
A critical security component, for example Virus & Spy Protection, is working properly.
One of the security components is not in use, but your computer is still protected.
A security component or one of its features is disabled, and your computer is not
protected. The icon will change back to green when you enable the component again.
Your service subscription has expired.
An error state in the software.
Managing the product settings remotely
This section explains how you can remotely manage the product settings by assigning profiles
or operations.
Assigning profiles
You can assign a new profile to a computer, for example, to restrict the users of that computer
from making dangerous changes to the security settings.
There are default profiles for connecting to the Internet from a fixed location (for example, Office
open, Office locked) and from outside office premises (for example, Laptop open, Laptop locked).
An open profile allows end users to change security settings; a locked one does not allow
changes.
To assign a profile:
1. In the Computers list, select the computers to which you want to assign a profile.
32 | F-Secure PSB Administrator's Guide
2. Click Assign profile.
A list of available profiles is shown.
3. From the list, select a profile.
4. Click Assign.
The local operation or profile is applied to the computer the next time the computers checks for
updates with the F-Secure PSB Portal.
The remote computer must be on and connected to the Internet to be able to check for pending
local operations or new profiles.
Assigning operations
You can also assign operations to a remote computer from the portal, for example, enable the
firewall or real-time virus scanning on a remote computer.
To assign an operation:
1. Select computers from the list by selecting the appropriate checkboxes.
2. Click Operations. A list of operations appears.
3. Select one of the following operations from the list:
To...
Select...
force the remote computer to send a full report of it's
status to the portal.
Send full status update
find and block viruses on the remote computer before
they can cause harm.
Enable Real-time Virus Scan
find and block spyware on the remote computer before
they can cause harm.
Enable Real-time Spyware Scan
select the most commonly applicable level of protection
from viruses and spyware for the remote computer.
Set the Virus and Spy Protection
level to Normal
let the user decide which applications are allowed to
access the Internet on the remote computer.
Enable Application Control
select the most commonly applicable level of protection
from unsafe traffic on the remote computer.
Set the Internet Shield security
level to Office
4. Click Assign Operation to assign the operation to the remote computer.
The operation or profile is applied to the computer the next time the computers checks for updates
with the portal.
F-Secure PSB Administrator's Guide | 33
You can create, edit, or remove profiles using the profile editor.
About profiles
Profiles let you control what users can do with the security settings on a computer.
Profiles differ by:
•
Users' computer skills. A profile for novice users may restrict their rights to change their
security settings.
•
Computer type: laptop or desktop computer. A profile for a laptop computer is designed to
protect users when they access the Internet from unsafe locations, such as cafes with free
Internet access. A profile for a desktop computer is designed to protect access to the Internet
from a fixed location.
There are predefined profiles that you can apply to computers. If a suitable profile does not exist
for users, you can create your own profiles. You can use an existing profile as a basis for a new
profile. You can also add your own default profiles.
Creating a profile
Create a new profile that can be assigned to remote computers.
To create a profile:
1. In the Security Profiles page, click Launch Profile Editor.
2. Select an existing profile on which to base the new profile.
Select a profile that is similar to what you want so you do not have to change many settings.
3. Click the create new profile icon.
4. In the Profile name field, add a descriptive name for the profile.
This name represents the profile on the Computers page.
5. In the Description field, add a description for the profile.
You see the description of a selected profile on the Computers page when you assign a
profile. The description should clearly tell all users what the profile does.
6. Click OK.
A new profile with the same settings as the base-profile is added to the Profile tree.
7. You can make changes to the profile by selecting or clearing a setting.
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8. Click the lock icon next to the setting if you want the user to be unable to change the setting
on the remote computer.
You can change a locked setting of a profile only by assigning a new profile. Locked settings
can be changed neither by the user of the remote computer nor by assigning operations.
9. Repeat the previous steps until the profile has the settings you want.
10. Click the publish profile icon. You can click the discard changes icon to remove any edits that
you made and leave the profile with no changes.
You can now assign this profile to remote computers on the Computers page.
Editing a profile
When you edit an existing profile, the changes that you make are enforced on all the computers
with that profile.
To edit a profile:
1. Click Launch Profile Editor.
2. Click Launch Profile Editor in simple mode.
3. In the Profiles tab, select an editable profile.
Profiles that are created by other users are locked and you cannot edit them. These profiles
have a yellow lock icon next to the profile name.
4. Click the edit profile icon.
5. In the Settings tab, select one of the groups of settings.
6. Change a setting:
a) Select or clear a setting.
b) If you do not want the user to be able to change the setting on the remote computer, click
the lock icon next to the setting.
The only way to change a locked setting of a profile is to send a new profile. Locked
settings can be changed neither by the user of the remote computer nor by the administrator
assigning local operations.
7. Repeat the previous steps until the profile has the settings you want.
8. Click the save profile icon.
If you want to remove any changes you made, click the discard changes icon.
The changes you made to the profile settings are applied to all the computers with this profile
when they next check with the portal for updates.
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Deleting a profile
You can remove a profile from the list of available profiles.
To delete a profile:
1. Select an editable profile from the profile tree.
You cannot delete profiles that were created by other users. These profiles are locked and
have a yellow lock icon next to the profile name.
2. Click the remove profile icon.
All sub-profiles are also deleted.
3. Click OK.
The selected profile and all its sub-profiles are deleted and no information about the profile is
available in the portal. The deleted profile is not deleted from the actual workstation.
Changing profile name or description
You can rename a profile and edit the description if, for example, the settings of the profile no
longer agree with the name and description.
To rename a profile:
1. Select an editable profile from the profile tree on the left.
You cannot edit profiles that are created by other users. These profiles are locked and have
a yellow lock icon next to the profile name.
2. Click the edit profile icon.
3. Click the profile properties icon.
4. Edit the profile name and description.
You can enter the description in multiple languages.
5. Click OK.
6. Click the save profile icon.
You can click the discard changes icon to remove any edits you made and leave the profile
with no changes.
Setting a default profile
You can set your own default profiles for remote computers.
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You can set default profiles separately for workstations and servers. These profiles are applied
to new computers that you add to the system. If you do not set any default profiles, the system
default profiles are applied to computers.
To set a default profile:
1. On the Security Profiles page, click Set default profiles.
2. Select a profile that you want to set as the default profile.
3. Select whether you want to set the profile as a default profile for servers or workstations.
To do this, select one of the following options:
•
Default profile for workstations
•
Default profile for servers
4. Click Update.
In the Default profiles column, you can view the profiles that you selected as the default
profiles. They are applied to new computers that you add to the system.
Resetting default profiles
If you have set your own default profiles for remote computers, but you want to restore the system
default profiles, reset the default profiles.
To reset the default profiles:
1. On the Security Profiles page, click Reset default profiles.
2. Click Reset default profiles.
Your own default profiles are cleared from the Default profiles column, and the system default
profiles are shown instead. The system default profiles are applied to new computers that
you add to the system.
Frequently asked questions
This chapter answers the most frequently asked questions.
If you do not find answers to your questions here, please contact support.
F-Secure PSB Administrator's Guide | 37
Q. How can I change the language in my F-Secure PSB Portal?
A. To change the language, first log in to the F-Secure PSB Portal, click your user name at the
top right corner. In the Edit account page, from the Language drop-down list, select the
language that you want, and click Submit.
Q. I installed the F-Secure PSB Server Security software on my computer, but I cannot
see my computer in the F-Secure PSB Portal. What should I do?
A. If you do not see your computer in the F-Secure PSB Portal, click the Check now button on
your F-Secure PSB Workstation Security main interface. If you still do not see your computer in
the portal, check that the subscription key has been added to the portal.
Q. When do I need to create my own security profile?
A. You need to create a new security profile if none of the F-Secure predefined profiles matches
the needs of your end customers. For example, if you have a program on your computer that
slows down too much because of real time scanning operations, you need to create a profile in
which that program is excluded from scanning. Or if a network software such as a VPN client
cannot connect to the Internet with the default firewall rules, you must create a new security
profile with specific firewall rules for the software.
Q. I want to download the software for Exchange, but I cannot find it in the Download
software section in the F-Secure PSB Portal?
A. You can download software for all server products from the Download the server software
link.
Q. How can I use RSS feeds?
A. For instructions on how to use RSS feeds, see the Get Updates by RSS section in chapter
'Checking the system status'.
Q. Can I get reports out from the F-Secure PSB Portal?
A. You can export information about your network computers on the Export data tab (under the
Computers tab). On the Reports tab, you can currently only view information about your network
computers, such as overall protection status and status by each security component.
Q. During the installation of the F-Secure PSB Server Security software, I am asked for
information about SQL. Why?
A. You may have entered a wrong type of subscription key. For example, you are installing the
PSB Server Security software and your subscription key is for the F-Secure PSB E-mail and
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Server Security software. You can check the type of your subscription key on the Subscriptions
tab in the F-Secure PSB Portal.
Q. I need to find the Microsoft Exchange parameters in the F-Secure PSB Portal. Where
can I find them?
A. You cannot find them in the F-Secure PSB Portal. You can find the Microsoft Exchange
parameters through local web user interface.
F-Secure PSB Administrator's Guide | 39
