Samsung SNP-3350 Operation & User’s Manual
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37x/33x Network PTZ Camera SNP-3750/3350 User Guide
English
NETWORK PTZ CAMERA
User Guide
2
Contents
Fo
to
Notes
User Guidelines … ……………………………………………………………………… 4
Preface ……………………………………………………………………………………5
Product Warranty and Limited Liability… ………………………………………………5
Cautions & Warnings … …………………………………………………………………6
Ch 1. Product Introduction… ……………………………………………………
10
1.1. Introduction… ………………………………………………………………………… 10
1.2. Features… ………………………………………………………………………………10
Ch 2. Part Names & Functions … ……………………………………………………………12
2.1. Package Contents… ……………………………………………………………………12
2.2. Camera Body… …………………………………………………………………………14
2.3. Camera Wiring Interface Board (Sold Separately)… …………………………………15
Ch 3. Installing Camera & Network Setup…………………………………………… 16
3.1. PTZ Dome Camera and Accessory Wiring Diagrams…………………………………16
3.2. DIP Switch Settings……………………………………………………………… 17
3.3. Preparing Adapter and Cable… …………………………………………………… 25
3.4. Connecting Monitor… …………………………………………………………………26
3.5. Preparing & Installing Camera Bracket … ……………………………………………27
3.6. Ceiling Installation Example……………………………………………………………28
3.7. Network Configuration & Connection via Website… …………………………………30
Ch 4. Using Web Viewer… …………………………………………………………… 35
4.1. Using Web Viewer………………………………………………………………………35
4.1.1. Login………………………………………………………………………………………… 35
4.1.2. Monitoring Screen…………………………………………………………………………… 36
4.2. Administrator Page… ……………………………………………………………… 41
4.2.1. Video Setup……………………………………………………………… 41
4.2.1.1. Video / Audio… …………………………………………………………… 41
4.2.1.2. Streaming… ……………………………………………………………… 43
4.2.1.3. Motion Detection…………………………………………………………… 49
4.2.1.4. Video Analytics……………………………………………………………… 50
4.2.1.5. Privacy… ………………………………………………………………… 51
4.2.1.6. Camera… ………………………………………………………………… 53
4.2.1.7. Record… ………………………………………………………………… 59
4.2.1.8. Replay / Backup… ………………………………………………………… 60
4.2.2. PTZ Page………………………………………………………………………… 61
4.2.2.1. Swing……………………………………………………………………… 63
4.2.2.2. G
4.2.2.3. T
4.2.2.4. T
4.2.3. Config
4.2.3.1. N
4.2.3.2. I
4.2.3.3. A
4.2.3.4. E
4.2.4. System…
4.2.4.1. P
4.2.4.2. U
4.2.4.3. T
4.2.4.4. L
4.2.4.5. U
Ch 5. Troublesh
PC Requiremen
Specifications…
Dimension………
NETWORK PTZ CAMERA
User Guide
4
■ Preface
Thank you for pu
This user’s man
this document in
product shall be
installation and
hardware explai
all of its contents
use within the sc
■ Product Wa
The manufactur
manufacturer de
The product wa
item in whole or
additional part o
The product war
not cover any of
· Product has be
· Product has be
· Product has be
· Product has be
· To replace expe
· Product is malf
■ This instru
firmware v
is a brand integrated into Samsung’s network products, it stands for a convenient world
(Polis) made safe (Police) through Samsung’s superior network performance (Internet Protocol). iPOLiS
network cameras and servers are our advanced security systems providing versatile network options by
default, including an Ethernet interface for easy internet connection, high-quality image transfer options
using MPEG-4, M-JPEG a Web Viewer, two-way audio, and remote control capacity.
FCC Compliance Statement
NOTE : This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which cause the user will be required to correct the interference at his own expense.
Correct Disposal of Batteries in this Product
(Applicable in the European Union and other European countries with separate
battery return systems.)
cadmium or lead above the reference levels in EC Directive 2006/66. If batteries are not properly
disposed of, these substances can cause harm to human health or the environment. To protect natural
resources and to promote material reuse, please separate batteries from other types of waste and
recycle them through your local, free battery return system.
The rechargeable battery incorporated in this product is not user replaceable.
For information on its replacement, please contact your service provider.
This marking on the battery, manual or packaging indicates that the batteries in this product
should not be disposed of with other household waste at the end of their working life. Where
marked, the chemical symbols Hg, Cd or Pb indicate that the battery contains mercury,
Correct Disposal of This Product
(Waste Electrical & Electronic Equipment)
to the environment or human health from uncontrolled waste disposal, please separate this from other
types of wastes and recycle it responsibly to promote the sustainable reuse of material resources.
Household users should contact either the retailer where they purchased this product, or their local
government office, for details of where and how they can take this item for environmentally safe
recycling. Business users should contact their supplier and check the terms and conditions of the
purchase contract. This product should not be mixed with other commercial wastes for disposal.
(Applicable in the European Union and other European countries with separate collection
systems.) This marking shown on the product or its literature, indicates that it should not be
disposed with other household wastes at the end of its working life. To prevent possible harm
NETWORK PTZ CAMERA
User Guide
6
Legend: Warning and Caution Symbols
This warning symbol indicates potential death, grave personal injury, and/or
damage to property as consequences for failure to comply.
This caution symbol indicates damage to the equipment, installed programs,
and/or contained data as consequences for failure to comply.
This symbol indicates an informative appendix to a certain section of this
user’s manual.
Cautions & Warnings
The following section contains vital information that helps protect the safety of the user
and prevent property damage/loss. Please read it carefully for safe and proper use of
your product.
※If you have questions about the product, please contact your local vendor. Please note that no
ancillary costs occurring during the service of your product (hiring a ladder car, for example)
are covered by the warranty.
※Please disconnect the plug from the outlet during electrical storms. (To avoid product damage
and prevent fire.)
※This product is a supplementary security device; the manufacturer will not be held liable for
any damage to property, personal injury, and/or death caused by theft, fire, or natural disaster
that may occur during the use of this product.
This product m
by specially-tr
Installing this prod
specialized skills; at
by yourself exposes
electric shock. Ple
installation.
Do not install t
area, or where
flammable liqui
The product malfun
fire may occur.
Do not handle
wet hands.
It may cause electric
NETWORK PTZ CAMERA
User Guide
8
- Avoid operating the
can shorten the life
Do not install or pla
- Subjecting the dom
- Do not place the ca
can cause distortion
filter of the camera.
- Do not drop the ca
camera.
- When installing the
line, or earth an ad
- This camera is for i
product malfunction
- When installing it in
- Avoid installing and
• Places where the
(Indoors: -10° ~
• Places where dra
• Places that are e
• Places that are e
• Places that are e
• Places where the
• Places that are e
- Covers that are dus
lens on a regular b
- Remove the plastic
- This camera is not
- The main unit has
A large door has a
the product operati
Detailed Warn
Do not install the product in a location
where it may be exposed to extreme
heat or cold.
Using the product in extremely hot (over 50°) or
extremely cold (under -10°) environments may
degrade picture quality and/or cause product
malfunctions.
When using the product in hot areas, be sure to
provide adequate ventilation for the product.
Do not install the product in areas
with flickering illumination.
Severe fluctuations in ambient luminance, such as
flickering of old fluorescent lights, may cause the
product to malfunction.
Do not drop the product, or subject it to
strong shocks or vibration.
It may damage the product.
Never point the camera directly at the
sun, or other powerful sources of light.
You may severely damage the charge-coupled
device (CCD).
Do not touch the camera lens.
It is the most important component of your product.
Avoid contaminating the lens with fingerprints or
other pollutants.
Caution
• Risk of Explos
Dispose of Us
Cautio
Do not disassemble the product or
allow foreign objects to get into the
product.
Product damage and/or fire may occur.
NETWORK PTZ CAMERA
User Guide
10
Chapter 1. Product Introduction
The SNP-3750/3350 37x/33x PTZ network camera is based on MPEG-4 codec technology,
which achieves both a high data compression rate and high image quality. This advanced
network camera is capable of transferring high quality image data at a high frame rate and in
real time over a network. It is easy to install and use; you only need a network cable to install
and connect it to your network, and you can remote-control, monitor, command it online from
anywhere, at anytime.
The SNP-3750/3350 37x/33x PTZ network camera is provided with our proprietary
embedded software solutions (Embedded Web Server, Embedded Streaming Server, and
Network Protocol) to guarantee optimal performance and stability through various internet-
integrated services.
Wide Range Auto Security Functions
- Individual Preset Mode
To achieve optimum video quality, each preset
can be saved with up to 7 different control
options in the camera OSD.
- Image Hold
When moving between presets, the camera
can hold the image status, which helps the
screen observer relieve visual fatigue.
- PTZ Trace
Up to 4 custom network patterns can be
saved and replayed.
- Auto Swing
You can command the camera to perform the
Pan or Tilt operation repeatedly between 2
37x/33x Zoom Lens with Autofocus
Capacity
Smart P/T
Preset Positio
Day & Night Technology
The built-in 37x/33x optical zoom lens with
autofocus capacity is combined with a 12x
digital zoom, providing a maximum of
444x/396x zoom.
The Pan and Tilt speed compensation option
allows detailed manual control even when the
camera zooms in on an object.
Up to 255 prese
loaded at any ti
With its daytime & nighttime switch and Sens-
Up functions based on the ICR (Infrared Cut
filter Removal) method, the camera provides
high-quality pictures regardless of whether it is
day or night.
※Sens-Up increases the CCD sensitivity by
electrically extending the camera’s exposure
time.
※Day & Night enables you to select between
color and B/W modes depending on the
lighting conditions.
1.1. Introduction
1.2. Features
Area Maskin
Area Zoom
Real-Time M
Encoding
You can mask u
screen for priva
Area Zoom allow
specific spot by
This option is sim
In the Area Zoom
controlled with a
This camera ca
simultaneously
CIF, QCIF) with t
JPEG) and trans
Use the Digital
Web Viewer to
under the cam
without invert
bottom or from
Digital Flip
High Data Compression Rate
Based on the MPEG-4 high data compression
rate, this camera has a comparatively high data
transfer rate; images are transferred at a high
frame rate over a network.
locations.
- Group Monitoring
The camera can monitor up to 255 preset
locations at a time in the order that they are
selected.
- Tour Search
Using the Tour Search function calls up to 6
groups at a time to call and monitor the
presets programmed into the groups.
NETWORK PTZ CAMERA
User Guide
12
Chapter 2. Part Names & Functions
❶ Camera Body
2 User’s Manual/CD/Quick Guide
3 Cross Cable
4 AC 24V Adapter
5 SD Card (2GB)
❶
2
3
❹
5
2.1. Package Contents
* Accessories
The following items are sold separately from the camera.
Housing
Brackets
STH-380NPO
Outdoor Housing for Very Low
Temperature Environments
(-40°~50°)
STH-370NPE
Flush-Mount Indoor Housing
for PTZ Dome Camera
(-10°~50°)
STH-370NPI
Indoor Housing
(-10°~50°)
STH-360NPO
Lightweight Outdoor
Housing
(-20°~50°)
STB-350PPM
Parapet Mount
STB-30PF
Indoor Flange
STB-270B
Setup Box
NETWORK PTZ CAMERA
User Guide
14
Front
Side
1
2.2. Camera Body
SW1
SW2
SW4
SW5
SW3
OFF
1-1
Protocol
STW
Pelco-D
Pelco-P
SEC
Panasonic
Vicon
Honeywell
AD
Baud
2-1
2-2
3-2
3-3
2-3
ETC
Termination
422/485
2-4
3-1
3-4
Address Weight
1-2
1-3
1-4
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
ON
2,400
4,800
9,600
19,200
ON
ON
ON
ON
ON/OFF
AUX1
AUX2
Response
ON
ON
4-1
1
2
4
8
16
32
64
128
4-2
4-3
4-4
5-1
5-2
5-3
5-4
ON
OFF
OFF
OFF
OFF
X
O
OFF
OFF
OFF
OFF
OFF
OFF
OFF
ON
ON
ON
ON
OFF
OFF
ON
ON
OFF
OFF
ON
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
Bottom
❶ Unlock Button
2 SW1, SW2, SW3: Communication Switch
3 SW4, SW5: ID Switch
4 Safety Cable Hook
* For instructions on configuring the switches, please refer to Page 16: 3.2 DIP Switch Settings.
2
3
4
Chapter 2. Part Names & Functions
2.3. Camera W
·RS485 Communicatio
·RS422 Communicatio
Camera
Camera
D+
D-
D+
D-
TX+
TX-
Control Sig
For the camera w
is equipped in a h
Communications a
D+
D
Refer to
Connec
(
Audio IN/
Video Output
Video Output
NETWORK PTZ CAMERA
User Guide
16
Chapter 3. Installing Camera & Network Setup
3.1. PTZ Dome Camera and Accessory Wiring Diagrams
Connecting directly to the SCC-3100A controller
Connecting to the NVR (SNR-6400/3200)
· RS-485:
·RS-422:
Camera
Camera
D+
D-
TX+
TX-
D+
D-
RX+
RX-
RX+
RX-
TX+
TX-
TX+
TX-
SCC-3100A
Data Box Port 1
SCC-3100A
Data Box Port 1
SCC-3100A Data Box
Local Area
Network
IP Camera
SNR-
6400/3200
SW
ON
1
2
3.2. DIP Switc
• Protocol Setti
Select a commun
No
Protoco
1
Samsung
2
Pelco-D
3
Pelco-P
4
Samsung E
5
Panasoni
6
Vicon
7
Honeywe
8
AD
9
Reserved
10
Reserved
11
Reserved
12
Reserved
13
Reserved
14
Reserved
15
Reserved
16
Reserved
※ Factory Releas
No
Ba
1
2
3
4
Select the transfe
• Baud Rate Se
※Factory Releas
NETWORK PTZ CAMERA
User Guide
18
Chapter 3. Installing Camera & Network Setup
*Note
- To use a third party controller with this product, please contact our After-Sales Service or
Technology Department.
- AD Protocol Control Method
1. Input Camera OSD: 3+Auxiliary ON
2. Output Camera OSD: 3+Auxiliary OFF
3. Enter: IRIS Open
4. Esc: IRIS Closed
- For more information about the protocols, please refer to our official website.
Select a communication method for the camera.
Select a communication response method for the camera and controller: Response or No
Response.
To prevent the attenuation of communication signals between the camera and controller,
cameras that are a long distance from the camera and controller communication loop must
be set up with the proper termination settings.
Function
ON
OFF
SW2- #3
Transfer Mode Switch
RS-422(4Wire)
RS-485(2Wire)
Function
ON
OFF
SW2- #4
SW2- #4
Response Mode Switch
No Response
Camera Input Position
SW3- #2
SW3- #3
Longest Distance Terminal
ON
ON
In the Middle of the Loop
OFF
OFF
• Communication Method Settings
• Communication Response Settings
• Termination Settings
※Factory Release Mode: RS-485(OFF)
※Factory Release Mode: No Response(OFF)
※Factory Release Mode: In the Middle of the Loop (OFF/OFF)
ID
SW4-#1
1
ON/OFF
2
OFF
3
ON
4
OFF
5
ON
6
OFF
7
ON
8
OFF
9
ON
10
OFF
11
ON
12
OFF
13
ON
14
OFF
15
ON
16
OFF
17
ON
18
OFF
19
ON
20
OFF
21
ON
22
OFF
23
ON
24
OFF
25
ON
26
OFF
27
ON
28
OFF
29
ON
30
OFF
31
ON
32
OFF
33
ON
34
OFF
35
ON
36
OFF
37
ON
38
OFF
39
ON
40
OFF
41
ON
• Camera ID Ch
NETWORK PTZ CAMERA
User Guide
20
ID
SW4-#1
SW4-#2
SW4-#3
SW4-#4
SW5-#1
SW5-#2
SW5-#3
SW5-#4
42
OFF
ON
OFF
ON
OFF
ON
OFF
OFF
43
ON
ON
OFF
ON
OFF
ON
OFF
OFF
44
OFF
OFF
ON
ON
OFF
ON
OFF
OFF
45
ON
OFF
ON
ON
OFF
ON
OFF
OFF
46
OFF
ON
ON
ON
OFF
ON
OFF
OFF
47
ON
ON
ON
ON
OFF
ON
OFF
OFF
48
OFF
OFF
OFF
OFF
ON
ON
OFF
OFF
49
ON
OFF
OFF
OFF
ON
ON
OFF
OFF
50
OFF
ON
OFF
OFF
ON
ON
OFF
OFF
51
ON
ON
OFF
OFF
ON
ON
OFF
OFF
52
OFF
OFF
ON
OFF
ON
ON
OFF
OFF
53
ON
OFF
ON
OFF
ON
ON
OFF
OFF
54
OFF
ON
ON
OFF
ON
ON
OFF
OFF
55
ON
ON
ON
OFF
ON
ON
OFF
OFF
56
OFF
OFF
OFF
ON
ON
ON
OFF
OFF
57
ON
OFF
OFF
ON
ON
ON
OFF
OFF
58
OFF
ON
OFF
ON
ON
ON
OFF
OFF
59
ON
ON
OFF
ON
ON
ON
OFF
OFF
60
OFF
OFF
ON
ON
ON
ON
OFF
OFF
61
ON
OFF
ON
ON
ON
ON
OFF
OFF
62
OFF
ON
ON
ON
ON
ON
OFF
OFF
63
ON
ON
ON
ON
ON
ON
OFF
OFF
64
OFF
OFF
OFF
OFF
OFF
OFF
ON
OFF
65
ON
OFF
OFF
OFF
OFF
OFF
ON
OFF
66
OFF
ON
OFF
OFF
OFF
OFF
ON
OFF
67
ON
ON
OFF
OFF
OFF
OFF
ON
OFF
68
OFF
OFF
ON
OFF
OFF
OFF
ON
OFF
69
ON
OFF
ON
OFF
OFF
OFF
ON
OFF
70
OFF
ON
ON
OFF
OFF
OFF
ON
OFF
71
ON
ON
ON
OFF
OFF
OFF
ON
OFF
72
OFF
OFF
OFF
ON
OFF
OFF
ON
OFF
73
ON
OFF
OFF
ON
OFF
OFF
ON
OFF
74
OFF
ON
OFF
ON
OFF
OFF
ON
OFF
75
ON
ON
OFF
ON
OFF
OFF
ON
OFF
76
OFF
OFF
ON
ON
OFF
OFF
ON
OFF
77
ON
OFF
ON
ON
OFF
OFF
ON
OFF
78
OFF
ON
ON
ON
OFF
OFF
ON
OFF
79
ON
ON
ON
ON
OFF
OFF
ON
OFF
80
OFF
OFF
OFF
OFF
ON
OFF
ON
OFF
81
ON
OFF
OFF
OFF
ON
OFF
ON
OFF
82
OFF
ON
OFF
OFF
ON
OFF
ON
OFF
83
ON
ON
OFF
OFF
ON
OFF
ON
OFF
84
OFF
OFF
ON
OFF
ON
OFF
ON
OFF
ID
SW4-#1
85
ON
86
OFF
87
ON
88
OFF
89
ON
90
OFF
91
ON
92
OFF
93
ON
94
OFF
95
ON
96
OFF
97
ON
98
OFF
99
ON
100
OFF
101
ON
102
OFF
103
ON
104
OFF
105
ON
106
OFF
107
ON
108
OFF
109
ON
110
OFF
111
ON
112
OFF
113
ON
114
OFF
115
ON
116
OFF
117
ON
118
OFF
119
ON
120
OFF
121
ON
122
OFF
123
ON
124
OFF
125
ON
126
OFF
127
ON
Chapter 3. Installing Camera & Network Setup
NETWORK PTZ CAMERA
User Guide
22
ID
SW4-#1
SW4-#2
SW4-#3
SW4-#4
SW5-#1
SW5-#2
SW5-#3
SW5-#4
128
OFF
OFF
OFF
OFF
OFF
OFF
OFF
ON
129
ON
OFF
OFF
OFF
OFF
OFF
OFF
ON
130
OFF
ON
OFF
OFF
OFF
OFF
OFF
ON
131
ON
ON
OFF
OFF
OFF
OFF
OFF
ON
132
OFF
OFF
ON
OFF
OFF
OFF
OFF
ON
133
ON
OFF
ON
OFF
OFF
OFF
OFF
ON
134
OFF
ON
ON
OFF
OFF
OFF
OFF
ON
135
ON
ON
ON
OFF
OFF
OFF
OFF
ON
136
OFF
OFF
OFF
ON
OFF
OFF
OFF
ON
137
ON
OFF
OFF
ON
OFF
OFF
OFF
ON
138
OFF
ON
OFF
ON
OFF
OFF
OFF
ON
139
ON
ON
OFF
ON
OFF
OFF
OFF
ON
140
OFF
OFF
ON
ON
OFF
OFF
OFF
ON
141
ON
OFF
ON
ON
OFF
OFF
OFF
ON
142
OFF
ON
ON
ON
OFF
OFF
OFF
ON
143
ON
ON
ON
ON
OFF
OFF
OFF
ON
144
OFF
OFF
OFF
OFF
ON
OFF
OFF
ON
145
ON
OFF
OFF
OFF
ON
OFF
OFF
ON
146
OFF
ON
OFF
OFF
ON
OFF
OFF
ON
147
ON
ON
OFF
OFF
ON
OFF
OFF
ON
148
OFF
OFF
ON
OFF
ON
OFF
OFF
ON
149
ON
OFF
ON
OFF
ON
OFF
OFF
ON
150
OFF
ON
ON
OFF
ON
OFF
OFF
ON
151
ON
ON
ON
OFF
ON
OFF
OFF
ON
152
OFF
OFF
OFF
ON
ON
OFF
OFF
ON
153
ON
OFF
OFF
ON
ON
OFF
OFF
ON
154
OFF
ON
OFF
ON
ON
OFF
OFF
ON
155
ON
ON
OFF
ON
ON
OFF
OFF
ON
156
OFF
OFF
ON
ON
ON
OFF
OFF
ON
157
ON
OFF
ON
ON
ON
OFF
OFF
ON
158
OFF
ON
ON
ON
ON
OFF
OFF
ON
159
ON
ON
ON
ON
ON
OFF
OFF
ON
160
OFF
OFF
OFF
OFF
OFF
ON
OFF
ON
161
ON
OFF
OFF
OFF
OFF
ON
OFF
ON
162
OFF
ON
OFF
OFF
OFF
ON
OFF
ON
163
ON
ON
OFF
OFF
OFF
ON
OFF
ON
164
OFF
OFF
ON
OFF
OFF
ON
OFF
ON
165
ON
OFF
ON
OFF
OFF
ON
OFF
ON
166
OFF
ON
ON
OFF
OFF
ON
OFF
ON
167
ON
ON
ON
OFF
OFF
ON
OFF
ON
168
OFF
OFF
OFF
ON
OFF
ON
OFF
ON
169
ON
OFF
OFF
ON
OFF
ON
OFF
ON
170
OFF
ON
OFF
ON
OFF
ON
OFF
ON
ID
SW4-#1
171
ON
172
OFF
173
ON
174
OFF
175
ON
176
OFF
177
ON
178
OFF
179
ON
180
OFF
181
ON
182
OFF
183
ON
184
OFF
185
ON
186
OFF
187
ON
188
OFF
189
ON
190
OFF
191
ON
192
OFF
193
ON
194
OFF
195
ON
196
OFF
197
ON
198
OFF
199
ON
200
OFF
201
ON
202
OFF
203
ON
204
OFF
205
ON
206
OFF
207
ON
208
OFF
209
ON
210
OFF
211
ON
212
OFF
213
ON
Chapter 3. Installing Camera & Network Setup
NETWORK PTZ CAMERA
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24
ID
SW4-#1
SW4-#2
SW4-#3
SW4-#4
SW5-#1
SW5-#2
SW5-#3
SW5-#4
214
OFF
ON
ON
OFF
ON
OFF
ON
ON
215
ON
ON
ON
OFF
ON
OFF
ON
ON
216
OFF
OFF
OFF
ON
ON
OFF
ON
ON
217
ON
OFF
OFF
ON
ON
OFF
ON
ON
218
OFF
ON
OFF
ON
ON
OFF
ON
ON
219
ON
ON
OFF
ON
ON
OFF
ON
ON
220
OFF
OFF
ON
ON
ON
OFF
ON
ON
221
ON
OFF
ON
ON
ON
OFF
ON
ON
222
OFF
ON
ON
ON
ON
OFF
ON
ON
223
ON
ON
ON
ON
ON
OFF
ON
ON
224
OFF
OFF
OFF
OFF
OFF
ON
ON
ON
225
ON
OFF
OFF
OFF
OFF
ON
ON
ON
226
OFF
ON
OFF
OFF
OFF
ON
ON
ON
227
ON
ON
OFF
OFF
OFF
ON
ON
ON
228
OFF
OFF
ON
OFF
OFF
ON
ON
ON
229
ON
OFF
ON
OFF
OFF
ON
ON
ON
230
OFF
ON
ON
OFF
OFF
ON
ON
ON
231
ON
ON
ON
OFF
OFF
ON
ON
ON
232
OFF
OFF
OFF
ON
OFF
ON
ON
ON
233
ON
OFF
OFF
ON
OFF
ON
ON
ON
234
OFF
ON
OFF
ON
OFF
ON
ON
ON
235
ON
ON
OFF
ON
OFF
ON
ON
ON
236
OFF
OFF
ON
ON
OFF
ON
ON
ON
237
ON
OFF
ON
ON
OFF
ON
ON
ON
238
OFF
ON
ON
ON
OFF
ON
ON
ON
239
ON
ON
ON
ON
OFF
ON
ON
ON
240
OFF
OFF
OFF
OFF
ON
ON
ON
ON
241
ON
OFF
OFF
OFF
ON
ON
ON
ON
242
OFF
ON
OFF
OFF
ON
ON
ON
ON
243
ON
ON
OFF
OFF
ON
ON
ON
ON
244
OFF
OFF
ON
OFF
ON
ON
ON
ON
245
ON
OFF
ON
OFF
ON
ON
ON
ON
246
OFF
ON
ON
OFF
ON
ON
ON
ON
247
ON
ON
ON
OFF
ON
ON
ON
ON
248
OFF
OFF
OFF
ON
ON
ON
ON
ON
249
ON
OFF
OFF
ON
ON
ON
ON
ON
250
OFF
ON
OFF
ON
ON
ON
ON
ON
251
ON
ON
OFF
ON
ON
ON
ON
ON
252
OFF
OFF
ON
ON
ON
ON
ON
ON
253
ON
OFF
ON
ON
ON
ON
ON
ON
254
OFF
ON
ON
ON
ON
ON
ON
ON
255
ON
ON
ON
ON
ON
ON
ON
ON
- Power Adapter
The SNP-3750/
Plug the power
Chart 3-1. Electrical
- Communication
For the camera
required.
3.3. Preparing
• As shown in Chart 3-1
adapter cable may dec
※ Camera Operating
※ Voltage drop meas
Copper Wire Gauge
Resistance (Ω/m)
Drop Voltage (V/m)
Chapter 3. Installing Camera & Network Setup
NETWORK PTZ CAMERA
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26
Chapter 3. Installing Camera & Network Setup
Connect the cable to the camera’s rear video output terminal and the monitor's video input
terminal.
• The wiring varies depending on your monitor type and peripheral devices; please refer to the user manual for each device.
• Please make sure the monitor and camera are turned off when connecting them.
• As shown in the picture below, set the 75Ω/Hi-Z switch of each device to Hi-Z for the intermediate video receiver and to 75Ω
for the end device.
3.4. Connecting Monitor
37x/33x PTZ Network Camera
SNP-3750/3350
SNP-3750/3350
Monitor
End Device
intermediate
Video Receiver
• This product is a network camera that transfers video over a network; the video output terminal is
used to set the imaging range of the camera at installation.
• Using the terminal for monitoring purposes may cause problems such as degradation in video
quality.
Caution
For installation g
enclosed with th
3.5. Preparing
C
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Chapter 3. Installing Camera & Network Setup
- Attaching Template & Installing STB-370NPC
Attach the enclosed template to the ceiling, then drill a hole in the ceiling according to the
88mm diameter hole marked on the template. Drop the camera cables down from the
ceiling through the hole. Next, install the base, STB-370NPC, to the ceiling as shown in the
picture.
Before installing the exposed bracket, open the hinged door at the bottom of the bracket as
shown in the picture. Hold the knob on the hinged door to open it.
- Connect Terminal Wires
Connect the cables to the terminal block on the hinged
door.
When connecting, please refer to 2.2 Camera Wiring
Interface Board. Once the wiring is complete, close the
hinged door.
• Do not connect the camera to a power outlet until the installation is complete. Supplying power
while the installation is in progress may cause fire or damage the product.
Caution
3.6. Ceiling Installation Example
Knob
Template
• Make sure to
exposed to se
Cautio
- Configuring Cam
DIP switches fo
For more instruc
- Connecting Cam
Carefully attach
the picture. First
camera. The sa
out the safety cab
※To attach the cam
Direction
Guides
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Chapter 3. Installing Camera & Network Setup
※ To attach or detach the camera, refer to the picture.
* Attaching the Camera: Hold up the camera and push it to the mount as shown in the picture.
Push the camera until you hear a "click".
* Detaching the Camera: To detach the camera, pull the camera downward while pushing up the
unlock buttons on the camera.
To Attach the
Camera
To Detach the
Camera
Unlock
Unlock Button
3.7. Network Configuration & Connection via Website
Use these instructions if you are using a single SNP-3750/3350 37x/33x PTZ network
camera.
1. Connect the SNP-3750/3350 37x/33x PTZ network camera to a computer with a cross
cable.
Fo
To
Are
Ne
be
•1
Notes
• 192.168.1.10
for your comp
Cautio
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Chapter 3. Installing Camera & Network Setup
2. Open the internet browser on your computer, enter [192.168.1.100] in the address bar,
and then press .
You will be connected to the Web Viewer login page for the SNP-3750/3350 37x/33x
PTZ network camera.
3. Log in with an administrator account, and then move to the "Config → Network" page.
The default administrator login information is ID: admin, and PW: 11111111.
Notes
http://192.168.1.100
http://192.168.1.100
4. Once you have
the SNP-3750/
① LAN / xDSL /
Category
LAN
xDSL
DHCP
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Chapter 3. Installing Camera & Network Setup
② Port Setup
Category
Description
Port Setup
Select a service port;
the default is 80.
When a device is connected to a cable or xDSL modem, its IP address
keeps changing each time it attempts to connect to the ISP (Internet
Service Provider) so you cannot check the new IP address of the device.
DDNS is useful for situations like this, involving products with dynamic IPs.
You can easily check the new IP address of your products by registering
them to our DDNS server at www.samsungipolis.com. To use the DDNS
service, first register the product to the DDNS server. Come back to this
page, select Enable under the Use DDNS option, and then enter the ID and
password that was submitted to the DDNS server. For more information,
please refer to Page 50: “Using DDNS.”
Notes
80
4.1. Using W
Enter the IP addre
to the Web Viewe
Enter your user ID
The but
System → User →
The
Notes
Plea
It he
4.1
Notes
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The monitoring screen consists of a menu area for the camera and video settings and a
display area for the video feed from the camera.
1Ch Display
Flip Image
Displays only one video in the display area; the SNP-3750/3350 supports
only one channel at this time.
Inverts the screen from top to bottom.
4.1.2. Monitoring Screen
Chapter 4. Using Web Viewer
St
Inf
Ex
re
Di
• This Stretch Im
Cautio
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Chapter 4. Using Web Viewer
Save Image
Saves the channel screen as a JPEG file.
Basic
Select a screen resolution and image compression type.
• Resolution
(For more instructions on selecting a resolution,
please refer to the Video Setup → Video/Audio page.)
- 4CIF
- CIF
- QCIF
• Compression Types
- MPEG4
- M-JPEG
• Frame Rate
- A maximun number of frames to transfer per second.
• Video Quality
- Displays the video quality.
PTZ
Controls the PTZ operation of the camera.
Vi
Co
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40
Relay
Aux
Auto Focus
Turns a connected relay on or off.
Turns a connected AUX on or off.
Automatically adjusts the camera’s focus on the current screen.
• If neither a relay nor an AUX is connected to the camera, clicking this button does not turn the relay/
AUX on or off, even if the button turns blue when pressed.
Caution
Chapter 4. Using Web Viewer
Alpha Blending
Reset
Makes changed parts appear half-transparent.
Select the current screen as the background image.
※ For more information about "Video Analytics" please refer to
4.2.1.4 Video Analytics.
The following pag
the left side of the
4.2.1.
4.2.1.1 Video
Category
Video Compressio
Video Type
Default
Display
Stream
Audio - In
4.2. Admin
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• New settings are saved only if you click the
button at the bottom of the screen.
The
button cancels new settings.
Caution
Chapter 4. Using Web Viewer
Audio - Out
Check to use an audio output channel.
Max User Connection
Select a number to limit the concurrent users.
Mic. Sensitivity
Adjusts the sensitivity of an audio mic.
Set this to Low for an amplifiable mic and High for others. (Set to Low for
non-mic line-in signals.)
Category
Use
FrameRate
Server Name
Server Port
Home Directory
User ID
User Password
4.2.1.2 Stre
■Continuous JP
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Chapter 4. Using Web Viewer
Category
Description
Services
RTSP/TCP
Check to use RTSP/TCP.
RTP/UDP
Check to use RTP/UDP.
RTP/Multicast
Check to use RTP/Multicast.
RTP/Multicast IP
Enter an IP address for RTP Multicast.
RTP/Multicast Port
Enter a port number for RTP Multicast.
Unicast Image Resolution
Select a resolution for the RTSP/TCP and RTSP/UDP streaming services.
RTSP Standard Port(554)
Check to use the RTSP standard port, 554.
• New settings are saved only if you click the
button at the bottom of the screen.
The
button cancels new settings.
Caution
Configure the RTP/RTSP streaming service.
■Streaming Engine
• Multicast RTP is effective to transfer video to multiple users as it uses a very low amount
of network bandwidth.
• Multicast RTP, however, uses UDP that transfers the latest video but may also incur the risk
of data loss.
• Multicast requires an authorization from the server router; multicast over the internet is not
available.
• Streaming resolution for Multicast is fixed as CIF.
Unicasting is suitable for VOD (Video on Demand) services as it does not
transfer video data unless a user connects and requests data transfer.
Notes
■ How to Use S
Please follow the
We recommend u
Select a desi
The following
❍ Step 1) Set U
❍ Step 2) Run
• Enter the came
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Chapter 4. Using Web Viewer
• Depending on the type of video, enter an address as from the examples in the following
chart, and then click Play (P). (When using the default RTSP port number, 554, you may
skip entering the port number.)
The followings are examples of addresses for network streaming.
Address
Streaming Engine Settings
rtsp://:/mpeg4unicast
For RTSP/TCP and RTP/UDP
rtsp://:/mpeg4multicast
For RTSP/Multicast
: The current camera IP
: The number of the service port +1 that is selected at the
Config Setup → Network menu.
ex) default port : 80 → : 81
※When using the default RTSP port number, 554, you may skip entering
the port number.
Notes
• New settings
Apply The
Cautio
4.2.1.3 Motion
Configure the cam
Category
Enable
Sensitivity
Notes
NETWORK PTZ CAMERA
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Category
Description
Enable
Check to enable Video Analytics.
Sensitivity
Select a sensitivity level for motion detection according to the video display
settings.
5 levels are available, and 5 is the most sensitive.
Transition Time
Shows the period of time maintaining a changed screen for detection.
Reset Time
Resets the current screen to a selected point of time.
Chapter 4. Using Web Viewer
4.2.1.4. Video Analytics
4.2.1.5. P
For privacy protec
the area is maske
Category
Privacy zone
Enable
Set Privacy
Start
End
Privacy Limit
Enable
Set Limit
Start
End
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When right-clicking on the screen, the following menu appears. Descriptions for each menu
are as below :
Category
Description
Audio
Turns on audio.
Mic
Use a mic.
Preset
Sets the selected area as a preset.
Area Zoom
Zooms in on a selected area.
Move PTZ
Goto 1x Zoom
Changes the current zoom power to 1x.
Previous PTZ
Moves to the previous area and its settings.
Forward PTZ
Moves to the next area and its settings.
Chapter 4. Using Web Viewer
4.2.1.6. Came
ᐭ Focus Mode
- Auto : Perform
- Manual : Cha
- One Shot AF
ᐭ Mode
■ Focus / Zoom
■ White Balance
ᐮ Zoom Tracking
• Mode
- Auto : Perf
- Tracking :
- Off : Disab
• SPEED
- Slow/Med
• Digital Zoom
Enables the
maximum c
• Set Pan and Tilt range to be within 30 degree when selecting a Privacy area.
Caution
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Chapter 4. Using Web Viewer
This feature is achieved by our innovative SV-IV DSP chipset. Unlike other cameras, this
SNP-3750/3350 enables you to see clearly both an object and the background, even when
the object is in extreme backlight .
ᐭ Back Light Mode :
- Off : Disables the Backlight mode.
- WDR : Use the WDR (Wide Dynamic Range) mode.
• WDR Setting : Three WDR sensitivity levels are available: Low, Medium, and
High. Note that the higher the sensitivity level, the lower the
contrast in the light and dark areas becomes.
• WDR Level : Adjusts the overall brightness of the screen in WDR mode.
- USER : Select a
• WINDO
• DIRECT
■Back Light
• WDR is disable
• During WDR o
conditions. If t
• When selectin
Cautio
- HLC : Activates
The HLC
the entra
objects lik
nighttime
automatic
plate acc
• Adjusts the HLC
• Color : Adjusts
• Even if HLC is
angle of the ca
Cautio
AGC (Automatic G
the camera has c
■AGC (Auto Gai
The Exposure settings are for controlling the camera’s exposure meter.
ᐭ Brightness : Adjusts the screen brightness. (Over 50: Brighter, Under 50: Darker)
ᐮ Iris
- Auto : Automatically adjusts the exposure meter.
- Manual : Enables manual adjustment of the exposure meter.
ᐯ Shutter : Controls the camera’s electronic shutter.
- ESC : Adjusts the shutter speed automatically according to the screen brightness.
- A.FLK : Select this setting when you experience picture flickering. Flickering can
happen when artificial lighting frequencies clash with camera frame rates.
- Manual : Enables manual adjustment of the shutter speed.
ᐰ Sens-Up : Controls the camera’s electronic shutter.
- Auto : Automatically detects light levels and maintains a clear picture at night or under
low-light conditions.
■ Exposure
The White Balance settings adjust the balance of the screen colors under different
lighting conditions.
- ATW : Adjusts the screen color automatically.
- MANUAL : Enables customization of the Red and Blue gains.
- AWC : Adjusts the screen color to be optimized to the current lighting and monitor
conditions. Using this setting may require a readjustment if the lighting conditions
change.
- Indoor : Optimizes the screen colors automatically for indoor environments.
- Outdoor : Optimizes the screen colors automatically for outdoor environments.
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Chapter 4. Using Web Viewer
This feature changes the mode of the camera between Color and B/W (Black and White).
ᐭ MODE :
- AUTO : Operates in Color mode most of the time, and switches to B/W mode if a low
light level is detected during nighttime.
- COLOR : Always displays video in color.
- B&W : Always displays video in black and white.
ᐮ Duration : The camera’s light sensitivity is adjustable as in the chart below. The camera’s
ambient light switching performance may vary depending on its environment.
ᐯ Dwell Time : You can select day/night switching delay time from.
■ Day & Night Mode (DAY/NIGHT)
Color → B&W
B&W → Color
Early
2.5 lux
4 lux
Late
0.8 lux
6 lux
ᐭ Sharpness : Sharpens image outlines.
ᐮ Color : Adjusts the color density of an image.
ᐭ Stabilizer : The
cau
■Image Adj (DAY/NIGHT)
■Others
ᐭ Prop. P/T
This comman
the current z
counterclock
adjustments.
zoom position
ᐮ Digital Flip
Digital Flip is
camera.
When an obje
automatically
of the tilt area
and is digitally
ᐯ Image Hold
While the cam
monitoring sc
This is useful
multiple locat
ᐰ Power On Res
This is useful
■P/T Setting
• Auto mode is disabled when AGC is turned off. This function is only available when Color or B/W
mode is selected.
• Using B/W mode under sunlight or in halogen lighting may decrease the focusing performance.
Caution
• This function u
• The stabilizer d
• The stabilizer d
such as the sk
Cautio
ᐮ Dome Cover
These settings
dome cover ty
- Inner : Selec
- Outer : Selec
- None : Selec
• SSNR is disabled when the AGC mode is turned off.
Caution
Reduces background noise in low-light images.
- OFF : Disables the noise reduction function.
- LOW : Reduces only a small amount of noise, but generates almost no afterimage.
- Medium : The most commonly used mode. Reduces a suitable amount of noise while
generating only a faint afterimage.
- HIGH : Reduces noise significantly, but generates obvious afterimages.
■SSNR (Samsung Super Noise Reduction)
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Chapter 4. Using Web Viewer
ᐭ Camera ID : Displays or hides the ID of the current camera on the screen.
ᐮ Sequence Status : Displays or hides the status of a sequence action that is in progress.
ᐯ PTZ Position : Displays or hides the status of the Pan, Tilt, and Zoom operation that is in
progress.
■OSD Setting
ᐭ Camera Default : Use this function when replacing the camera’s zoom module; uploads
the settings of the previous module to a new module. Make sure to
keep the camera turned off while replacing the module and then use
this function.
ᐮ Auto Refresh : Optimizes the electronic circuits and components of the camera on a
regular basis. This function is useful to maintain and restore the current
settings of the camera. Use it after the camera has been facing a strong
light source directly for a long time, or when the settings have changed
after the camera has repeatedly rotated to capture the video of an area
over a long period.
- OFF, 1~7 Days : OFF disables Auto Refresh while 1 to 7 Days performs it at selected
intervals.
※ Auto Refresh takes approximately 10 seconds to finish. If Auto Refresh activates in
the middle of a sequence action, the camera pauses the sequence action and
performs an Auto Refresh, then resumes the sequence action once the refresh is
complete.
■Status
Displays the settings and version of the dome camera.
- Cam Model : Indicates the model name of the camera.
- Protocol : Indicates the type of protocol that is used for the camera.
- Duplex : Supports one- and two-way communications.
- Baud Rate : Displays the selected baud rate.
■Initialize
• New settings
The
Cautio
4.2.1.7. R
Use this menu to
■Record Setup
Category
Target Stream
Pre alarm
Post alarm
M-JPEG Recordin
Frame Rate
MPEG-4 Recordin
Option
Overwrite
Warning Message
other power interruptions.
ᐱ Turbo Enable
This function accelerates the speed of the PTZ operations in proportion to the period for
which the PTZ button is pressed.
For example, hitting the PTZ button once activates the operation at slow speed, but the
speed increases so long as you are holding down the button.
- Data Bits : Dis
- Stop Bits : Dis
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Chapter 4. Using Web Viewer
• If Overwrite is not checked and the SD memory card is full, the camera stops recording data.
• This camera is compatible only with SD cards; MMC cannot be used. Do not insert an SD card the
wrong way round; it may damage the slot.
• Only 1GB to 2GB SD and 4GB SDHC cards are supported.
• We recommend the FAT32 format.
• Please turn off the camera before removing the SD card; the data may be damaged otherwise.
• If using 4CIF resolution, the camera saves only 1fps for both MPEG-4 and M-JPEG.
• For the Backup operation, only 1 file can be backed up at a time.
4.2.1.8. Replay / Backup
Configure this menu to record Motion Detection and Sensor events upon their occurrence. You
can also watch a recorded event using this menu.
The following pag
4.2.
Category
Storage
Informa
-tion
Stor
Tota
Replay/
backup
Even
Sea
,
,
Goto
Caution
Caution
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Chapter 4. Using Web Viewer
To save a desired location for the Pan/Tilt or Zoom/Focus operation along with detailed
camera settings for the location, configure the following options.
Category
Description
Number
Select a number to identify a preset. (Preset numbers 1 to 255 are available.)
Name
Name a preset.
Move
Moves to a selected preset when its number is selected.
Edit
Enables detailed camera settings to be configured for a preset.
Add
Saves a preset; move to a desired location for the Pan/Tilt or Zoom/Focus operation,
enter a preset number and name, and then press the Add button to save the location
as a preset.
Delete
Deletes an existing preset; select a preset number, and then press the Delete button.
• New settings are saved only if you click the
button on the right of the screen.
To configure detailed camera settings for a preset, select a preset number, and then move the
camera to the preset before pressing the
button.
■Preset Setup
■Sequence Setup
■Swing Setup
Category
Description
Swing
Commands the camera to move between 2 selected presets, monitoring the
route.
Group
Recalls groups of multiple preset locations consecutively. A group can contain up
to 255 presets.
Tour
Recalls groups of presets consecutively in an orderly manner. Up to 6 groups can
be listed for this function.
Trace & Auto Run
Trace saves and reactivates patterns of custom camera movements. Up to 4
movement patterns can be memorized.
Auto Run commands the camera to automatically perform a preset sequence
action if no command has been entered via the controller for a while.
Category
Sequence
Setup
Mode
Pan Sw
Tilt Sw
P&T S
First Preset
Second Preset
Speed
DWT(Dwell Time)
You can configure detailed sequence settings for each camera mode. Available camera
modes are Swing, Group, Tour, Trace, and Auto Run, and they are described in the chart
below.
4.2.2.1. S
• New settings
The
Cautio
Caution
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■Group Setup
Category
Description
Group No.
Information on a maximum of 6 groups can be saved.
Preset No.
Select a preset number to add the preset to a selected group.
Speed
Select the camera speed to move between presets. (Levels 1 to 64 are available.)
DWT(Dwell Time)
Select the number of seconds to keep the PTZ camera on a preset location for
monitoring.
4.2.2.3.
■Tour Setup
Category
Group No.
DWT(Dwell Time)
• A preset is added in the Preset No. if you click the
button at the bottom of the screen.
The
button deletes all the presets in a selected group.
To apply new settings, please make sure to press the
button.
Caution
• A preset is ad
The
To apply new
Cautio
4.2.2.2. Group
Chapter 4. Using Web Viewer
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Chapter 4. Using Web Viewer
The following pag
the left side of the
4.2.3.1. Ne
4.2.3.
LAN, xDSL, and D
■Interface
Category
LAN
xDSL
DHCP
■PTZ Trace Setup
■Auto Run Setup
Category
Description
Trace No.
Up to 4 traces can be saved.
Replay
Replays a route saved by the Trace function.
Memorize
Pressing the Memorize button starts saving the route of the Pant/Tilt or Zoom/
Focus operation automatically.
Stop
During Replay mode, press the Stop button to abort the Trace operation.
During Memorize mode, press the Stop button to finish memorizing a route.
Category
Description
Mode
8 modes are available: OFF, HOME, Preset, Swing, Group, Tour, Trace, and A.Pan.
Time
Select time to activate Auto Run. (1 to 60 seconds and 1 to 60 minutes are
available.)
Number
In the HOME and Preset modes, Number is used to set up preset numbers.
In the Swing mode, Number is used to set up the Pan, Swing, and P&T modes.
In the Group and Trace modes, Number is used to set up groups and trace
numbers.
In the A.Pan mode, Number is used to adjust the Pan speed.
Tilt Angle
Available only in the A.Pan mode; enables a tilt angle to be set up for the Pan
operation.
Speed
Available only in the A.Pan mode; enables to set the Pan operation speed.
4.2.2.4. Trace & Auto Run
• Pressing the Set, Clear, or Stop button aborts sequence action, for example, PTZ operations of the
camera like Preset, Group, Tour, etc.
Caution
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Chapter 4. Using Web Viewer
Pic 4-
Enter a port number to connect the camera to the network.
Check to use the DDNS service.
■Port
■DDNS
Category
Description
Use
Check to use the DDNS service.
Server
Enter a DDNS server address; our DDNS server is at www.samsungipolis.com.
ID
Enter the ID (domain name) of the camera that is registered to the DDNS server.
Password
Enter the password for the ID entered above.
■How to Use DDNS
Our DDNS server registration procedures are as follow:
www.samsungipolis.com
❍ Step 1) Sign up for membership on the iPOLiS website at:
Pic 4-1. iPOLiS Website
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Chapter 4. Using Web Viewer
Pic 4-7.
Pic 4-6. R
Pic 4-4. Login
❍ Step 2) Log in to the website, and then register your camera.
Pic 4-5. Registered Device List
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Chapter 4. Using Web Viewer
❍ Step 4) Log i
in yo
Press
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Chapter 4. Using Web Viewer
• New settings
The
4.2.3.2. IP F
You can allow or
Category
IP filtering
Default policy
Filtering Rules
Cautio
Pic 4-10. Delete/Modify
Click the button under “View Video” to move to the login page of a selected
product.
The and buttons under “Product Management” are to modify and
delete the information for a device that is registered on your Product List. They move to
corresponding pages, however, only if you enter the correct password.
The “Product ID (Domain)” cannot be modified; you must first delete the current Product
ID and then create a new one.
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◊Aux Setup
Category
Duration
Chapter 4. Using Web Viewer
E-mail
Recording
• New settings
The
Cautio
◊Digital In(Sensor) Setup
※ S1: Sensor 1, S2: Sensor 2, S3: Sensor 3, S4: Sensor 4
Category
Description
Use.
Check to use a sensor.
Type
“Normal Open” and “Normal Close” are available choices when selecting the type
for a connected sensor.
4.2.3.3. Alarm Sensor
Configure the options to use the Alarm services by attaching a sensor to the camera.
◊Digital Out(Relay/Alarm) Setup
Category
Description
Relay
Select a digital output (Relay1 or Relay2) when certain events are detected: sensor
(S1~4), motion detection (MD), or video analytics(VA).
For Dur (Duration), select a duration for which to activate a selected relay upon the
occurrence of an event.
Sequence
Mode
Preset : Performs Auto Run to a preset number in the NUM pane. (Refer to 4.2.2 PTZ Page.)
Swing : Performs Auto Run in a selected Swing mode. (Refer to 4.2.2 PTZ Page.)
Group : Performs Auto Run in a selected Group mode. (Refer to 4.2.2 PTZ Page.)
Tour : Performs Auto Run in a selected Tour Search mode. (Refer to 4.2.2 PTZ Page.)
Trace : Performs Auto Run in a selected Trace mode. (Refer to 4.2.2 PTZ Page.)
NUM
In the Preset mode, Number is used to set up preset numbers.
FTP
Check to transfer information about certain events to your FTP server: sensor (Sensor
1 ~4), motion detection (MD), or video analytics(VA).
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Chapter 4. Using Web Viewer
4.2.3.4. E-mail-FTP (Alarm)
Enter the information for your FTP server and e-mail address to transfer data to when the
alarm activates.
■E-mail/FTP Setup
Enter the information for your FTP server and e-mail address to transfer data to when the
alarm activates.
Category
Description
FTP
Server Name
Enter the domain name or IP address of your FTP server.
Server Port
Enter the port number of your FTP server.
Home Directory
Enter a home directory in the FTP server to save data. Make sure to
enter “/” to save the data directly to the FTP server's home directory.
User ID
Enter an ID to log in to the FTP server.
User Password
Enter the password for the ID that is entered above.
U
u
Notes
• New settings
The
• These setting
the Video Set
Cauti
E-mail
Recipient E
Address 1
Recipient E
Address 2
SMTP Serv
Authentica
Mail Subje
Mail Body
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Chapter 4. Using Web Viewer
• New settings
The
4.2.4.2.
You can change t
page.
Category
Administrator Pas
Change
Guest Setup
Current User
■User Permissi
Available user pe
Cautio
The following page appears when selecting
at the top of the screen. Buttons
on the left side of the screen move to a relevant menu page.
4.2.4. System
4.2.4.1. Product Info
■Product Info
Category
Description
Model
Displays the model name of the camera.
MAC Address
Displays the MAC address of the camera.
Device Name
Name the camera to distinguish it when using multiple cameras. (English Only)
Channel Name
Name the channel 1. When playing multiple video feeds on the screen using a
multi-channel device such as a video recorder, naming a channel helps you to
distinguish it from others. (English Only)
Location
Enter the installed location for the camera.
Description
Add a description for the camera.
Memo
Memo
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Chapter 4. Using Web Viewer
• To change tim
4.2.4.3. T
■Time Setup
Category
Date
Time
Displays the curr
Select the GMT a
Check Use Daylig
Enter the address
synchronizes the
NTP client autom
want to use an N
■Current Time
■Time Zone
■Time Server
Caution
• e.g.1) To restrict a user from controlling the camera: uncheck Control.
※ The Pan, Tilt, Zoom, Audio, and Alarm icons are grayed out and disabled.
• e.g.2) Restrict a user from using video-related options: uncheck Video.
※The Compression and Resolution settings areas are grayed out and disabled.
• New settings are saved only if you click the
button at the bottom of the screen. The
button cancels new settings.
Category
Description
Video
Allows using video-related options: compression and resolution.
Control
Allows outputting auido, alarms, and controlling the camera PTZ operation.
Audio
Allows inputting audio.
Use
Check to activate an account. (Unchecked users are not allowed to log in.)
Caution
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4.2.4.5. Up
Updates the prog
■System Upgra
Category
SNP-3750/3350 Fir
Current Version
Last Updated
Module Version
PTZ Version
Default Setting
Configuration Bac
Configuration Res
Reboot
4.2.4.4. Log Message
Category
Description
Syslog (System Log)
Displays system logs in 5 different categories: Device, Network, User,
Configuration, and Etc. Select a category and then press Search to display
logs.
Selecting All displays all available information regarding System Log.
Evtlog (Event Log)
Displays event logs in 5 different categories: Motion Detection, Sensor Input,
Relay Output, and Etc. Select a category and then press Search to display
logs. Selecting All displays all available information regarding Event Log.
Time
Displays the time when the event is logged.
Description
Displays the description of a log.
Info
Displays the details of a log on a window at the bottom.
Moves to the first page.
Moves to the previous page.
Moves to the next page.
Moves to the last page.
Goto
Enter a page number, and then press the Goto button to move to the page
directly.
Chapter 4. Using Web Viewer
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Chapter 5. Troubleshooting
If you are having problems with the product, please consult the following information
first. If the problem persists, contact your vendor.
Problem
Cause and Solution
The controller does not
control the camera.
▶ Make sure the camera is connected to a network.
▶ Verify the settings for ID, protocol, and baud rates.
(Refer to Chapter 3. Installing Camera & Network Setup)
No video is displayed on the
monitor.
▶ Check if the power cable is securely connected to the camera
and the monitor.
Check if the video cable is properly connected. Consult the
operation manual for the system controller connected to the
camera.
▶ Check the camera's fixed shutter speed. Adjust the camera's
shutter menu.
The picture is too dark/
bright.
▶ Check the camera's Brightness menu. Adjust the camera's
Brightness menu.
The monitor displays
nothing but a white image.
▶ Check the WDR settings.
The monitoring screen is
out of focus.
▶ Check if the dome cover or the camera lens is dirty or
smudged.
If it is, clean the dirt off.
▶ Verify the distance between the camera and the subject, as
well as the subject's surroundings. The camera may have
difficulty focusing on a subject against a white background.
▶ If the camera is having difficulty auto-focusing on a particular
subject, set the Focus mode to Manual and adjust the focus
manually.
▶ Use the camera reset menu to restore the camera settings to
default.
The monitoring screen is
out of focus.
▶ Adjust the Sharpness level.
Digital noise appears on the
screen.
▶ Check if the video cable is properly connected.
▶ Make sure that the power cable and video cable do not
exceed the recommended maximum lengths.
▶ Adjust the Sharpness level.
The monitoring screen is
flickering.
▶ Check if the camera is pointing directly at a fluorescent light
or sunlight. If so, change the camera's direction to remove the
flickering.
Afterimages app
screen.
The camera swi
between color a
modes too frequ
Pan, tilt, zoom, a
do not work.
The camera's po
differs from the
defined in a pres
The Sequence c
for the camera d
work.
The upper portio
picture is dark w
camera is at a h
reference point.
The camera sud
on or moves to a
position by itself
Cannot see a vid
sent to the FTP s
e-mail.
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Model Name
Camera
Imaging Device
TV Standard
Total Pixels
Effective Pixels
Synchronization
Imaging Frequenc
Horizontal Scan Ra
Vertical Scan Rate
Horizontal Resolut
Minimum Luminan
S/N Ratio (AGC Off
OSD
Camera ID
Day & Night
Backlight
Dynamic Range
DIS (Digital Image
Privacy Protection
SSNR
Sens-up
Gain Control
White Balance
Electronic Shutter
Lens
Zoom Ratio
Focal Length
Max. Aperture Rat
Min. Object Distan
Angle of
View
Hori
Vert
Focus
Zoom Movement S
IRIS Control
Lens Initialization
Pan / Tilt
Pan Angle
Pan Speed
Pres
Man
Tilt Angle
Saved contents is not
displayed in the SD memory
card.
▶ Make sure that you do not remove the memory card while
contents are being saved.
▶ Check if the SD memory card is properly inserted.
▶ Check if the capacity on the card is correct on the Record
page.
Product information is not
displayed on the local
network.
▶ Check if the network cables are properly connected.
▶ Reset the camera to the factory defaults by pressing the
RESET switch on the back of the camera for 5 seconds, and
then check again.
Sudden video pause
▶ Check if the SNP-3750/3350 network camera is connected
properly using a network cable.
▶ When using an extra network device such as a hub or IP
router, check if the device is in operation.
▶ Open a command prompt and check if the SNP-SNP-3750/3350
network camera is connected to the network.
Regular Power Cord Check
• The power cord's coating
has been damaged.
• The power cord is hot to
touch when the product is
in operation.
• The power cord gets hot it
has been bent or pulled.
Continuing to use the product when its power cord is damaged
constitutes an electrical and fire hazard. The power plug must be
removed from the outlet immediately, and qualified service
personnel or your system provider should be contacted for
assistance.
Chapter 5. Troubleshooting
PC Requirements
Category
Minimun Requirements
Recommanded
Requirements
CPU
Intel Core 2 Duo E4300 or better
Intel Core 2 Duo E7400 or better
Main Memory
1GB or more
2GB or more
Video Memory
256MB or more
512MB or more
Display
1024 x 768 (with 32bit color) or higher / OpenGL compatible
Hard Disk
80GB or more
Operating System
Windows XP Professional / Windows Vista
Network
10/100 Base-T Ethernet
Internet Explore
6.0 or better
etc
DirectX 9.0 or higher
NETWORK PTZ CAMERA
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90
Specifications
Tilt Speed
Preset
500°/sec
Manual
0.024°~120°/sec (Proportional Zoom Ratio)
Preset
255
Preset Accuracy
±0.1°
PTZ Mode
Preset, Swing, Group, Tour, Trace, Auto Run
Performance
Encoding
Resolution
4CIF, CIF, QCIF
Compression
Method
MPEG-4/JPEG Dual Codec
Compression
Rate
Up to 30fps @ 4CIF
Image
5 levels
Quality
Very High, High, Middle, Low, Very Low
Network
Data Transfer
Speed
Up to 100Mbps
Concurrent Users
Max. 10
Protocol
RTP/UDP, RTP/Multicast, RTSP, TCP/IP, DHCP, DNS, DDNS, HTTP,
SMTP, FTP, PPPoE, NTP, Samsung Techwin, Pelco-D, Pelco-P
Panasonic, Honeywell, AD, Vicon, Samsung Electronics
Area Zoom
Web viewer, SVM - S1(CMS)
Security
Password
Authorization
5 User Levels
Intelligence Feature
Motion Detection / Appear-Disappear
Interface
Monitor
Output
1 Video Out (BNC, for Installation)
Audio
Input
1 Phone Jack, Line in (1Vpp) / MIC in (2K ohm)
Output
1 Phone Jack, Line out (1Vpp) / Speaker out (16 ohm)
Compression
Method
ADPCM
Sampling Rate
8 KHz
Alarm
Input
Terminal 4 Input, NO/NC
Output
Terminal 2 Output, NO/NC
Remote Alert
E-Mail, FTP Notice
Connection
Ethernet Port
RJ-45 10/100 Base-T
Storage
SD (SDHC)
Memory
Event Image Storage & Backup: 1G~2G SD Card, 4G SDHC Card
General
Input Voltage
24V AC ±10%
Power Consumption
Max. 16W
Operating Temperature
-10° ~ +50° / 20% ~ 80% RH
Dimensions (W×H)
Ø155×243.4mm
Weight
2.1Kg
IP
IP67 ( Optional Housing )
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SAMSUNG TECHWIN Co., Ltd is using a part of Free Software code under the GNU General
Public License in operating network camera product. This General Public License applies to
most of the Free Software Foundations code and to any other program whose authors
commit by using it. The Free Software is copyrighted by Free Software Foundation, Inc. and
the program is licensed As is without warranty of any kind. Users are free to download the
base source code of the network camera product at the following Address:
www.samsungcctv.com/gpl. The source code can be sent to your address via airmail for a
charge of actual expense executed.
GPL Software : linux kernel, busybox, uboot
GNU GENERAL PUBLIC LICENSE
Version 2, June 1991
Copyright (C) 1989, 1991 Free Software Foundation, Inc.
51 Franklin Street, Fifth Floor, Boston, MA 02110-1301, USA
Everyone is permitted to copy and distribute verbatim copies of this license document, but
changing it is not allowed.
Preamble
The licenses for most software are designed to take away your freedom to share and change
it. By contrast, the GNU General Public License is intended to guarantee your freedom to
share and change free software--to make sure the software is free for all its users. This
General Public License applies to most of the Free Software Foundation's software and to
any other program whose authors commit to using it.
(Some other Free Software Foundation software is covered by the GNU Lesser General Public
License instead.) You can apply it to your programs, too.
When we speak of free software, we are referring to freedom, not price. Our General Public
Licenses are designed to make sure that you have the freedom to distribute copies of free
software (and charge for this service if you wish), that you receive source code or can get it if
you want it, that you can change the software or use pieces of it in new free programs; and
that you know you can do these things.
To protect your rights, we need to make restrictions that forbid anyone to deny you these
rights or to ask you to surrender the rights. These restrictions translate to certain
responsibilities for you if you distribute copies of the software, or if you modify it.
For example, if you distribute copies of such a program, whether gratis or for a fee, you must
give the recipients all the rights that you have. You must make sure that they, too, receive or
can get the source code. And you must show them these terms so they know their rights.
We protect your rights with two steps: (1) copyright the software, and (2) offer you this
license which give
Also, for each a
understands that
someone else and
original, so that a
reputations.
Finally, any free p
danger that redis
making the progr
be licensed for ev
The precise terms
TERMS AND CO
0. This License ap
copyright hold
License. The "P
the Program" m
to say, a work
modifications a
without limitatio
Activities other
they are outside
from the Progra
(independent of
on what the Pro
1. You may copy a
it, in any mediu
an appropriate
refer to this Lic
the Program a c
You may charge
offer warranty p
2. You may modif
work based on
terms of Sectio
a) You must ca
the files and t
NETWORK PTZ CAMERA
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94
b) You must cause any work that you distribute or publish, that in whole or in part contains
or is derived from the Program or any part thereof, to be licensed as a whole at no
charge to all third parties under the terms of this License.
c) If the modified program normally reads commands interactively when run, you must
cause it, when started running for such interactive use in the most ordinary way, to print
or display an announcement including an appropriate copyright notice and a notice that
there is no warranty (or else, saying that you provide a warranty) and that users may
redistribute the program under these conditions, and telling the user how to view a copy
of this License. (Exception: if the Program itself is interactive but does not normally print
such an announcement, your work based on the Program is not required to print an
announcement.)
These requirements apply to the modified work as a whole. If identifiable sections of that
work are not derived from the Program, and can be reasonably considered independent
and separate works in themselves, then this License, and its terms, do not apply to those
sections when you distribute them as separate works. But when you distribute the same
sections as part of a whole which is a work based on the Program, the distribution of the
whole must be on the terms of this License, whose permissions for other licensees extend
to the entire whole, and thus to each and every part regardless of who wrote it.
Thus, it is not the intent of this section to claim rights or contest your rights to work written
entirely by you; rather, the intent is to exercise the right to control the distribution of
derivative or collective works based on the Program.
In addition, mere aggregation of another work not based on the Program with the Program
(or with a work based on the Program) on a volume of a storage or distribution medium
does not bring the other work under the scope of this License.
3. You may copy and distribute the Program (or a work based on it, under Section 2) in object
code or executable form under the terms of Sections 1 and 2 above provided that you also
do one of the following:
a) Accompany it with the complete corresponding machine-readable source code, which
must be distributed under the terms of Sections 1 and 2 above on a medium customarily
used for software interchange; or,
b) Accompany it with a written offer, valid for at least three years, to give any third party, for
a charge no more than your cost of physically performing source distribution, a complete
machine-readable copy of the corresponding source code, to be distributed under the
terms of Sections 1 and 2 above on a medium customarily used for software
interchange; or,
c) Accompany it with the information you received as to the offer to distribute
correspondi
distribution a
such an offer
The source cod
to it. For an ex
modules it cont
control compila
source code di
source or bina
operating syste
the executable.
If distribution o
designated plac
place counts as
to copy the sou
4. You may not c
provided under
the Program is
However, partie
have their licen
5. You are not req
else grants you
These actions
modifying or d
your acceptanc
distributing or m
6. Each time you
automatically r
Program subjec
on the recipie
enforcing comp
7. If, as a conseq
other reason (n
court order, agr
not excuse you
simultaneously
NETWORK PTZ CAMERA
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96
as a consequence you may not distribute the Program at all.
For example, if a patent license would not permit royalty-free redistribution of the Program
by all those who receive copies directly or indirectly through you, then the only way you
could satisfy both it and this License would be to refrain entirely from distribution of the
Program.
If any portion of this section is held invalid or unenforceable under any particular
circumstance, the balance of the section is intended to apply and the section as a whole is
intended to apply in other circumstances.
It is not the purpose of this section to induce you to infringe any patents or other property
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protecting the integrity of the free software distribution system, which is implemented by
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through any other system and a licensee cannot impose that choice.
This section is intended to make thoroughly clear what is believed to be a consequence of
the rest of this License.
8. If the distribution and/or use of the Program is restricted in certain countries either by
patents or by copyrighted interfaces, the original copyright holder who places the Program
under this License may add an explicit geographical distribution limitation excluding those
countries, so that distribution is permitted only in or among countries not thus excluded. In
such case, this License incorporates the limitation as if written in the body of this License.
9. The Free Software Foundation may publish revised and/or new versions of the General
Public License from time to time. Such new versions will be similar in spirit to the present
version, but may differ in detail to address new problems or concerns.
Each version is given a distinguishing version number. If the Program specifies a version
number of this License which applies to it and "any later version", you have the option of
following the terms and conditions either of that version or of any later version published by
the Free Software Foundation. If the Program does not specify a version number of this
License, you may choose any version ever published by the Free Software Foundation.
10. If you wish to incorporate parts of the Program into other free programs whose
distribution conditions are different, write to the author to ask for permission. For software
which is copyrighted by the Free Software Foundation, write to the Free Software
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NO WARRANT
11. BECAUSE THE
THE PROGRA
OTHERWISE S
PROVIDE THE
OR IMPLIED
MERCHANTAB
THE QUALITY
PROGRAM PR
REPAIR OR CO
12. IN NO EVENT
ANY COPYR
REDISTRIBUTE
INCLUDING A
ARISING OUT
LIMITED TO
SUSTAINED B
WITH ANY OT
ADVISED OF T
NETWORK PTZ CAMERA
User Guide
98
DECLARATION OF CONFORMITY
Application of Council Directive(s)
EMC-Directive 92/31 EEC and its amendments
Manufacturer's Name
SAMSUNG TECHWIN CO., LTD
Manufacturer's Address
SAMSUNG TECHWIN CO., LTD
42, SUNGJU-DONG CHANGWON-CITY,
KYUNGNAM, KOREA, 641-716
European Representative Name
European Representative Address
Equipment Type/Environment
37x/33x PTZ Network Camera
Model Name
SNP-3750/3350
Beginning Serial NO.
S8110001
Year of Manufacture
2009.11.01
Conformance to
EN 55022 : 2006
EN 50130-4 : 2003
We, the undersigned, hereby declare that the equipment specified above conforms
to the above Directive(s).
Manufacturer
SAMSUNG TECHWIN CO., LTD
Legal Representative in Europe
Signature
Signature
Full Name
BONJENG GU
Full Name
Position
QUALITY CONTROL MANAGER
Position
Place
CHANGWON, KOREA
Place
Date
2009.11.01
Date
P/No. : Z6806-1050-01C
VAN 09. 12
www.samsungtechwin.com
www.samsungcctv.com
www.samsungipolis.com
• SAMSUNG TECHWIN CO., LTD.
145-3, Sangdaewon 1-dong, Jungwon-gu, Seongnam-si Gyeonggi-do, Korea, 462-703
TEL : +82-31-740-8151~8 FAX : +82-31-740-8145
• SAMSUNG TECHWIN EUROPE CO., LTD.
Samsung House, 1000 Hillswood Drive, Hillswood Business
Park Chertsey, Surrey, UNITED KINGDOM KT16 OPS
TEL : +44-1932-45-5300 FAX : +44-1932-45-5325
• SAMSUNG TECHWIN AMERICA Inc.
1480 Charles Willard St, Carson, CA 90746, UNITED STATES
Tol Free : +1-877-213-1222 FAX : +1-310-632-2195
www.samsungcctvusa.com
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