Sharp FO-2550 Operation Manual

Part I: Printing, Faxing, and Copying with the Colour MFP Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i Using Print Cartridges. . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Sending Paper Faxes From the Sharp MFP . . . . . . . . . 2-1 Receiving Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1 Printing With the Sharp Colour MFP . . . . . . . . . . . . . . . 4-1 Making Copies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1 Using as a Telephone and Connecting an Answering Machine . . . . . . . . . . . . 6-1 Special Fax Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1 Option Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1 Printing Lists and Reports . . . . . . . . . . . . . . . . . . . . . . . 9-1 Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-1 Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-1 Setup Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-1 Index to Part I . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Index-1

Windows® 95 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Software Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1 Windows Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1 Copying Paper Documents. . . . . . . . . . . . . . . . . . . . . . 4-1 Scanning Documents . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1 Fax/Image E-mail Application. . . . . . . . . . . . . . . . . . . . 6-1 Sharp Message Center . . . . . . . . . . . . . . . . . . . . . . . . . 7-1 Address Book. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1 Viewing Documents. . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1 Optical Character Recognition . . . . . . . . . . . . . . . . . . 10-1 Annotating Documents . . . . . . . . . . . . . . . . . . . . . . . . 11-1 Entering and Changing Colour MFP Settings from Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-1 Index to Part II . . . . . . . . . . . . . . . . . . . . . . . . . . . . Index-1

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii Important safety information. . . . . . . . . . . . . . . . . . . . . . . . . vii A Look at the Operation Panel . . . . . . . . . . . . . . . . . . . . . . . . x i

faxing, copying, and scanning—the Colour MFP does it all. What would you like to do? For instructions, just click on a topic. • Print from a software application • Send a paper fax from the Colour MFP • Send a fax directly from your computer • Fax to an E-mail address • Set up fax reception • Make a copy • Scan a document or picture • Use as a telephone For a more detailed list of the topics in this manual, go to the Table of Contents. ii

Black: Sharp FO-21BC Print resolution High: 600 x 600 dpi (both colour and black) Normal: 300 x 300 dpi Print speed Colour: 1 page per minute Black: Up to 3 pages per minute Paper types Index cards, envelopes, labels, transparen- cies, glossy film, greeting cards, iron-on transfers, plain, coated, and glossy paper. Paper margins Left/right: 3.4 mm (A4 paper) Top: 5.5 mm Bottom: 20.6 mm Fax specifications Automatic dialling Rapid Key Dialling: 38 numbers Speed Dialling: 61 numbers Memory size*: 512 KB (approx. 42 average pages in recep- tion mode, 32 pages in transmission mode) Automatic document feeder 20 sheets max. Modem speed 14400 bps with automatic fallback to 12000, 9600, 7200, 4800, or 2400 bps Transmission time* Approx. 6 seconds (Sharp special mode) Display 16-digit LCD display Reception modes FAX, TEL, TEL/FAX, ANS. * Based on ITU-T Test Chart #1 at standard resolution in Sharp special mode, excluding time for protocol signals (i.e., ITU-T phase C time only). Note: The Sharp Colour MFP is Year 2000 compliant. iii

Fine/Halftone: 7.7 lines/mm Super fine (transmission only): 15.4 lines/mm Halftone (greyscale) 64 levels Applicable telephone line Public switched telephone network Compatibility ITU-T (CCITT) G3 mode Configuration Half-duplex, desktop transceiver Compression scheme MH, MR, MMR Scanning method Sheet-feeder CIS (Contact Image Sensor) Effective printing width 203 mm max. Paper margins Top: 5.5 mm Bottom: 23.7 mm Input document size Automatic feeding: Width: 148 to 216 mm Length: 140 to 297 mm Manual feeding: Width: 148 to 216 mm Length: 140 to 1000 mm Effective scanning width 210 mm max. Contrast control Automatic/Dark selectable Note: The Sharp Colour MFP is not able to send or receive colour faxes. Specifications iv

Copy reduction/ enlargement Monochrome: 50%, 75%, 120%, 150% Colour: 50%, 70%, 80%, 90%, 200% PC scanning specifications Resolution Enhanced 600 dpi Scanning modes Colour/monochrome/greyscale (64 levels) General specifications Power requirements 230-240 V AC, 50 Hz Operating temperature 10 to 35°C Operating humidity 30 - 80%RH Power consumption Stand-by: 7.0 W Maximum: 40 W Dimensions Width: 406 mm Depth: 306 mm Height: 255 mm (Without attachments) Weight Approx. 5.9 kg (Without attachments) As a part of our policy of continuous improvement, SHARP reserves the right to make design and specification changes for product improvement without prior notice. The performance specification figures indicated are nominal values of production units. There may be some deviations from these values in individual units. Specifications v

call waiting, call forwarding, or certain other special services offered by your telephone company. If you attempt to use the fax machine on a telephone line using any of these services, you may experience errors during transmission and reception of facsimile messages. • This facsimile machine is not compatible with digital telephone systems. • This facsimile machine is designed to operate in Australia and New Zealand only. Specifications vi

• For your safety, if any of your equipment is not operating properly or should any physical damage occur to the equipment where internal parts may become exposed, the equipment should be immediately discon- nected from the phone line and then the power line and returned to a SHARP authorised Service Centre for inspection, repair, or disposal. • In Australia, installing or modifying telephone lines should only be done by an ACA licensed serviceman. In New Zealand, installing or modifying telephone lines should be done in accordance with Telecom wiring practices. • Do not disassemble this machine or attempt any procedures not described in this manual. Refer all servicing to qualified service personnel. • This machine must only be connected to a 230-240 V, 50 Hz, grounded (3-prong) outlet. Connecting it to any other kind of outlet may damage the machine. • Do not install or use the machine near water, or when you are wet. Take care not to spill any liquids on the machine. • Unplug the machine from the telephone socket and then the power outlet and consult a qualified service representative if any of the following situations occur: - Liquid has been spilled into the machine or the machine has been exposed to rain or water. - The machine produces odors, smoke, or unusual noises. - The power cord is frayed or damaged. - The machine has been dropped or the housing damaged. • Do not allow anything to rest on the power cord, and do not install the machine where people may walk on the power cord. vii

This could create a risk of fire or electric shock. If an object falls into the machine that you cannot safely remove, unplug the machine and consult a qualified service representative. • Do not place this machine on an unstable cart, stand or table. The machine could be seriously damaged if it falls. • Never install telephone wiring during a lightning storm. • Never install telephone sockets in wet locations unless the socket is specifically designed for wet locations. • Never touch uninsulated telephone wires or terminals unless the tele- phone line has been disconnected at the network interface. • Use caution when installing or modifying telephone lines. • Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning. • Do not use a telephone to report a gas leak in the vicinity of the leak. • The socket-outlet must be installed near the equipment and must be easily accessible. • To make emergency calls, any other calls in progress must first be released. Important Safety Information viii

WARNING  Australian Communications Authority (ACA) regulations state that no unauthorised changes or modifications to this equipment are permitted. Note: Complies with ACA and NZ TELECOM standard AS/NZS3548 regarding emission of electromagnetic interference. These limits are designed to provide reasonable protection against interference in an installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause interference. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:  Reorient or relocate the receiving antenna.  Increase the separation between the equipment and the receiver.  Connect the equipment to an outlet on a different circuit to that which the receiver is connected.  Consult the dealer or an experienced radio/TV technician for help. For Australia: The Ringer Equivalence Number (REN) for this equipment is written on the back of the machine. The sum of all the Ringer Equivalence Numbers (REN’s) on your telephone line should not exceed 3 to assure correct service from your telephone company. Important Safety Information ix

FAX TEL ANS. TEL/FAX SPEED DIAL key Press this key to dial a 2-digit Speed Dial number. REDIAL key Press this key to automatically redial the last number dialled. VOLUME keys Press these keys to adjust the volume of the speaker when the SPEAKER key has been pressed, or the volume of the ringer at all other times. Display This displays messages and prompts during operation and programming. 1 2 3 4 x

This lights when a colour print cartridge is installed. Faxes are received to memory when this light is on. LINE IN USE light This lights while the Sharp Colour MFP is using the telephone line. PRINTER key Press this key to eject paper from the machine, or reset the machine after clearing a paper jam or other printer error. CARTRIDGE key Press this key to change a print cartridge or install a new print cartridge. Number keys Use these keys to dial numbers, and enter numbers and letters during number/name storing procedures. SPEAKER key Press this key to hear the line and fax tones through the speaker before sending a document, or dialling a voice number. Note: This is not a speakerphone. You must pick up the handset to talk with the other party. HOLD/SEARCH key Press this key to search for an automatic dialling number, or, during a phone conversation, press this key to put the other party on hold. RECEPTION MODE key Press this key to select the reception mode. An arrow in the display will point to the currently selected reception mode. COPY/HELP key When a document is in the feeder, press this key to make a copy. At any other time, press this key to print out the Help List, a quick reference guide to the operation of your fax. START key Press this key to send or receive a document manually when off hook. 12 13 14 11 5 6 7 8 9 10 A Look at the Operation Panel xi

STOP key Press this key to stop operations before they are completed. RESOLUTION key Press this key to adjust the resolution and contrast before sending or copying a document. MEMORY key Press this key to scan a document into memory before transmitting it. FUNCTION key Press this key to select various special functions. Rapid Dial Keys Press one of these keys to dial a fax or voice number automatically. To dial the bottom number on a Rapid Key, press the SHIFT key before pressing the Rapid Key. (Note that you must attach the Rapid Key labels.) 17 18 19 20 15 16 A Look at the Operation Panel xii

Using Print Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Replacement print cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Monitoring the ink level. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Changing Print Cartridges. . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 Changing a cartridge with the CARTRIDGE key . . . . . . . . . . . . . 1-3 Changing a cartridge from the Colour MFP Printer Manager. . . . 1-9 Aligning the Printhead . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14 Checking alignment with the panel keys . . . . . . . . . . . . . . . . . . 1-14 Aligning the printhead from Printer Manager . . . . . . . . . . . . . . . 1-16 Selecting Black Print Quality for Faxes . . . . . . . . . . . . . . . 1-18 Maintaining Print Cartridges . . . . . . . . . . . . . . . . . . . . . . . . 1-19 Disposing of used print cartridges . . . . . . . . . . . . . . . . . . . . . . . 1-19 Cleaning Print Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . 1-20 Cleaning the print nozzles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-20 Cleaning the print nozzles with the panel keys. . . . . . . . . . . . . . 1-20 Cleaning the print nozzles from Printer Manager. . . . . . . . . . . . 1-21 Checking the test pattern . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-21 Wiping the print nozzles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-23 Cleaning the print cartridge carrier contacts. . . . . . . . . . . . . . . . 1-25 1-1

Using Print Cartridges Your Sharp Colour MFP can use either a colour print cartridge or a black print cartridge. We recommend that you keep a black cartridge installed for normal use, and change to a colour cartridge only when you need to print a colour job. Note: If you receive a fax when a colour print cartridge is installed, the fax will be held in memory and printed out when a black cartridge is installed. Replacement print cartridges When the display of the Sharp Colour MFP shows the following alternating messages, the print cartridge is low on ink and must be replaced. Use the following replacement print cartridges, which are available from your dealer or retailer. Colour: Sharp FO-25CC Black: Sharp FO-21BC Monitoring the ink level From the Colour MFP Printer Manager, click the Status or the Cartridges tab. The ink cartridge image shows the amount of ink remaining in the cartridge. LOW INK! CHANGE CARTRIDGE

Changing Print Cartridges To change or replace a print cartridge, you can use either the Colour MFP Printer Manager on your computer or the CAR- TRIDGE key on the Sharp Colour MFP. Important! To change a print cartridge, you must first move it to the centre of the compartment using the CARTRIDGE key or the Colour MFP Printer Manager. Moving the cartridge by hand may damage the machine. Note: Do not replace a print cartridge when there are print jobs waiting to be printed. Changing a cartridge with the CARTRIDGE key 1 Press the CARTRIDGE key. Important: When you press the CARTRIDGE key, the print cartridge moves to the centre of the compartment. It will dry out if left in this position, so complete the replacement procedure promptly.

3 Pull the knob of the currently installed print cartridge toward you until you hear a click. Remove the cartridge. 4 If the print cartridge just removed is still useable, insert it into the cartridge holder on the back of the machine. Push back on the cartridge until it clicks into place. • To prevent the used print cartridge from drying out, be sure to store it in the cartridge holder on the back of the machine. 2 Open the front cover of the Sharp Colour MFP.

5 If you are installing a new print cartridge, remove it from its packaging. Gently remove the sticker and transparent tape covering the copper printhead. 6 Insert the print cartridge into the cartridge carrier. Do not touch the cop- per-coloured area!

7 Push back on the cartridge until it clicks into place. Note: If the print cartridge moves loosely in the carrier, it is not locked into place. Repeat this step. 8 Close the front cover.

9 Press a number key to set the type of cartridge you installed: Old black cartridge Old colour cartridge New black cartridge New colour cartridge • Be sure to press the correct key. Otherwise, out-of-ink detection will not operate properly. • The cartridge will return to its home position. If you installed a new print cartridge, the Sharp MFP will print a test page for printhead alignment. • If you installed an old print cartridge, this completes the installa- tion procedure. In this example, Line 13 comes closest to forming a straight line. 10 If you installed a new print cartridge, look at the test page and locate the line that comes closest to forming a perfectly straight line.

12 Enter the two-digit number of the straightest line on the test page. (If the number is less than 10, enter a 0 before the number.) 11 Press these keys on the Colour MFP: ALIGN CARTRIDGE The display will show: START: PRINT ENTER (00-30) 15 (Example) The display will show: CLEAN NOZZLES 13 Press the STOP key to return to the time and date display. Note: If you have installed a colour cartridge, the display will show the following alternating messages: COL CARTRIDGE! USE BLACK FOR RX

Changing a print cartridge from the Colour MFP Printer Manager 1 From your computer, open Printer Manager (click Start, point to Programs and then Colour Multifunction Interface, and select Printer Manager on...). 2 From Printer Manager, click the Cartridges tab. 3 From the Cartridges tab, click Install Cartridge. • The print cartridge moves to the centre of the compartment. It will dry out if left in this position, so complete the replacement procedure promptly. The Change Cartridge dialog box appears on your computer screen. 4 Open the front cover of the Sharp Colour MFP.

5 Pull the knob of the currently installed print cartridge toward you until you hear a click. Remove the cartridge. 6 If the print cartridge just removed is still useable, insert it into the cartridge holder on the back of the machine. • To prevent the used print cartridge from drying out, be sure to store it in the cartridge holder.

7 If you are installing a new print cartridge, remove it from its packaging. Gently remove the sticker and transparent tape covering the copper printhead. Do not touch the copper-coloured area! 8 Insert the print cartridge into the cartridge carrier.

9 Push back on the cartridge until it clicks into place. Note: If the print cartridge moves loosely in the carrier, it is not locked into place. Repeat this step. 10 Close the front cover. 11 Choose the appropriate selection from the Change Cartridge dialog box depending on the type of cartridge you installed. (Note: If you select the wrong button, out-of-ink detection will not operate properly): • If you installed an old print cartridge, this completes the installa- tion procedure.

12 If you installed a new print cartridge, the Sharp Colour MFP will print a test page. Locate the line on the test page that comes closest to forming a perfectly straight line. In this example, Line 13 comes closest to forming a straight line. 13 In the Align Cartridge dialog box, click the up or down arrows to select the number of the straightest line. Note: If you have installed a colour cartridge, the display on the Sharp Colour MFP will show the following alternating messages: COL CARTRIDGE! USE BLACK FOR RX 14 Click OK.

Aligning the Printhead You can check and adjust printhead alignment using either the panel keys on the Sharp Colour MFP or Printer Manager on your computer. Checking alignment with the panel keys 1 Press these keys on the Sharp MFP: ALIGN CARTRIDGE The display will show: START: PRINT ENTER (00-30)15 Current alignment setting (example: 15) 2 Press the START key. • The Sharp Colour MFP will begin printing a test sheet.

3 Locate the straightest line on the test sheet. In this example, Line 13 comes closest to forming a straight line. 4 If you need to change the alignment setting, press these keys on the Sharp MFP: ALIGN CARTRIDGE The display will show: START: PRINT ENTER (00-30)15

5 Enter the two-digit number of the straightest line on the test sheet. (If the number is less than 10, enter a 0 before the number.) (Example) The display will show: CLEAN NOZZLES 6 Press the STOP key to return to the time and date display. Aligning the printhead from Printer Manager 1 From Printer Manager, click the Cartridge tab. 2 Click the Align Cartridge button.

3 The Sharp Colour MFP will print a test page. Locate the line on the test page that comes closest to forming a perfectly straight line. In this example, Line 13 comes closest to forming a straight line. 4 In the Align Cartridge dialog box, click the up or down arrows to select the number of the straightest line. 5 Click OK. Note: If you print a test page from the General tab of the Colour MFP Properties sheets, the bottom line of the page may not print completely. This is normal and does not indicate that anything is wrong with the Colour MFP. We recommend that you print a test page from the Printer Manager or from the panel of the Colour MFP.

Selecting Black Print Quality for Faxes Your Sharp Colour MFP has been set at the factory to print faxes and copies at standard print quality. If desired, you can change the print quality to DRAFT to increase printing speed. Note: The following procedure is only for changing the print quality of faxes and copies. To change the print quality for print jobs from your computer, see Selecting Print Quality in Chapter 4. 1 Press these keys on the Sharp Colour MFP: The display will show: B/W PRINT QLTY 2 Press 1 for normal or 2 for draft. The display will show: COPY RATIO 3 Press the STOP key to return to the date and time display. or NORMAL DRAFT

Maintaining print cartridges Follow these print cartridge maintenance tips to ensure the longest life from your print cartridge and optimum performance from your printer. • Keep a print cartridge in its packaging until you are ready to install it. Cartridges exposed for extended periods may dry out or clog. • Remove a print cartridge from the printer only to replace or clean it. Replace or reinstall the print cartridge immediately, or return it to its packaging or storage unit. Do not leave the cartridge exposed for an extended period. • Avoid refilling print cartridges. Refilling empty print cartridges invalidates your warranty. Incompatible inks can cause damage to the printhead or to the printer. For best results, use Sharp supplies with the printer. • Store the print cartridge in the same environment as the printer. • The Sharp FO-25CC colour cartridge is capable of printing approximately 300 pages (standard color chart). The Sharp FO-21BC black cartridge is capable of printing approximately 900 pages with 4% ink coverage on each page. Disposing of used print cartridges • Do not shake used print cartridges. The remaining ink can leak. • Before discarding the used print cartridge, put it in a leak-proof bag.

Cleaning Print Cartridges Cleaning the print nozzles If characters are not printing completely or you suspect the print nozzles are clogged, clean the nozzles. You can clean the print nozzles using either the panel keys on the Sharp Colour MFP or Printer Manager on your computer. Cleaning the print nozzles with the panel keys 1 Make sure there is paper in the paper tray. 2 Press these keys on the Colour MFP: CLEAN NOZZLES The display will show: PRESS START KEY 3 Press the START key. • The Sharp Colour MFP will clean the print nozzles and print a test pattern for you to check the result.

Cleaning the print nozzles from Printer Manager 1 Make sure there is paper in the paper tray. 2 From Printer Manager, click the Cartridges tab. 3 Click the Clean Print Nozzles button. The Sharp Colour MFP will clean the print nozzles and print a test pattern for you to check the result. Checking the test pattern. This example shows a test pattern of a black nozzle functioning correctly.

This example shows a test pattern of a colour nozzle functioning correctly. Compare the diagonal line above the printed bars to the diagonal line below the printed bars. • Look for a break in the diagonal lines. A broken line indicates clogged nozzles. • If the bottom line has fewer breaks, or better print quality than the top line, run the test two more times. If the print quality is satisfactory after running the test three times, the print nozzles are clean. If the print quality of both lines is not satisfactory after running the test three times, continue with the following steps. 1 Remove the print cartridge. • To remove the print cartridge, first press the CARTRIDGE key on the Sharp Colour MFP, or click the Cartridges tab then the Install Cartridge button in Printer Manager. 2 Reinstall the print cartridge. • If you removed the print cartridge by pressing the CARTRIDGE key, press 1 for OLD BLACK CART or 2 for OLD COLOUR CART on the Sharp Colour MFP. • If you removed the cartridge by clicking the Install Cartridge button in Printer Manager, click Old Black Cartridge Installed or Old Colour Cartridge Installed.

2 Repeat the nozzle test. 3 If the lines are still broken, wipe the print cartridge nozzles. See the following section, Wiping the print nozzles. Wiping the print nozzles Wipe the print nozzles only if you have already run the print nozzle test and the print quality is still not satisfactory. Wiping the print nozzles removes dried ink from the nozzles. To wipe the print nozzles: 1 Remove the print cartridge from the printer. • To remove the print cartridge, first press the CARTRIDGE key on the Sharp Colour MFP, or click the Cartridges tab then the Install Cartridge button in Printer Manager.

2 Use a clean cloth dampened with water only to gently clean the entire copper-coloured area, including the nozzles and contacts. • When cleaning the colour print cartridge, wipe the nozzles in one direction so the colours do not mix. • To dissolve dried ink, hold the damp cloth against the nozzles for about three seconds. Gently blot and wipe dry. 3 Allow the copper-coloured area to dry. 4 Reinstall the print cartridge. (If the cartridge holder has moved back to its home position, press the CARTRIDGE key again or click Install Cartridge to move it to the centre.) • If you removed the print cartridge by pressing the CARTRIDGE key, press 1 for OLD BLACK CART or 2 for OLD COLOUR CART on the Sharp Colour MFP. • If you removed the cartridge by clicking the Install Cartridge button in Printer Manager, click Old Black Cartridge Installed or Old Colour Cartridge Installed. 5 Repeat the nozzle test. • If the nozzle test line is still broken, clean the print cartridge carrier contacts. For instructions, see the following section, Cleaning the print cartridge carrier contacts.

Cleaning the print cartridge carrier contacts Clean the print cartridge carrier contacts only if you have run the print cartridge nozzle test and wiped the print nozzles and print quality is not yet satisfactory. 1 Remove the print cartridge. • To remove the print cartridge, first press the CARTRIDGE key on the Sharp Colour MFP, or click the Cartridges tab then the Install Cartridge button in Printer Manager. 2 Unplug the printer power cord. This forces the print cartridge carrier to remain in the load position. 3 Use a clean, dry cloth to wipe the cartridge carrier contact inside the print compartment and the contact on the print cartridge. (The contacts are shaded in the illustration below.)

4 Plug the Colour MFP power cord into an electrical outlet. 5 Press the CARTRIDGE key on the Sharp Colour MFP, or click the Cartridges tab then the Install Cartridge button in Printer Manager. 6 Replace the print cartridge. • If you pressed the CARTRIDGE key in Step 5, press 1 for OLD BLACK CART or 2 for OLD COLOUR CART on the Sharp Colour MFP. • If you clicked the Install Cartridge button in Printer Manager in Step 5, click Old Black Cartridge Installed or Old Colour Cartridge Installed. The print cartridge will return to its home position. 7 Repeat the nozzle test. If the print quality has not improved after this cleaning process, replace the print cartridge. If print quality still does not improve, your Sharp Colour MFP may require service.

Documents You Can Fax, Copy, and Scan . . . . . . . . . . . . . 2-2 Size and weight. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 Other restrictions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3 Loading the Document. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4 Removing a document from the feeder . . . . . . . . . . . . . . . . . . . . 2-5 Resolution and Contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6 Resolution settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6 Contrast settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7 Sending a Fax by Normal Dialling . . . . . . . . . . . . . . . . . . . . 2-8 Using the REDIAL key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9 Sending a Fax by Automatic Dialling . . . . . . . . . . . . . . . . . 2-10 Storing fax and telephone numbers for Automatic Dialling . . . . 2-11 Clearing numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13 Making changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13 Rapid Key Dialling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15 Speed Dialling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16 Direct Keypad Dialling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-17 Using the HOLD/SEARCH key. . . . . . . . . . . . . . . . . . . . . . . . . . 2-18 Automatic redialling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-19 Volume Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-20 Speaker. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-20 Ringer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-21 2-1

Size and weight The size and weight of documents that you can load in the document feeder depend on whether you load one page at a time or several pages at once. Loading one page at a time: Minimum size Maximum size Minimum weight Maximum weight Loading several pages at once: Minimum size Maximum size Minimum weight Maximum weight 140 mm 148 mm 216 mm 1 m 52 g/m² 157 g/m² 14 lbs. (52 g/m²) 80 g/m² 140 mm 148 mm 297 mm 216 mm 2-2

scanned. 4 mm 4 mm Letters in the shaded area will not be scanned. Other restrictions ♦The scanner cannot recognise yellow, greenish yellow, or light blue ink. ♦Ink, glue, and correcting fluid on documents must be dry before they pass through the document feeder. ♦All clips, staples, and pins must be removed from documents before loading in the feeder. If these are not removed, they may damage the machine. ♦Documents which are patched, taped, torn, smaller than the minimum size, carbon backed, or easily smudged should be photocopied, and the copy loaded in the feeder. Documents You Can Fax, Copy and Scan 2-3

Up to 20 pages can be placed in the feeder at one time. The pages will automatically feed into the machine starting from the bottom page. ♦If you need to send or copy more than 20 pages, place the additional pages gently and carefully in the feeder just before the last page is scanned. Do not try to force them in, as this may cause double-feeding or jamming. ♦If your document consists of several large or thick pages which must be loaded one at a time, insert each page into the feeder as the previous page is being scanned. Insert gently to prevent double-feeding. 1 Adjust the document guides to the width of your document. 2 Place the document face down and push it gently into the document feeder. The top edge of the document should enter the machine first. •• The feeder will draw the leading edge of the document into the machine. The display will show: READY TO SEND Important: To prevent the document from skewing, be sure the document is straight in the feeder and the document guides touch each side of the document. 3 Proceed with the fax, copy, or scan operation. 2-4

If you need to remove a document from the feeder, open the operation panel. Important: Do not try to remove a document without opening the operation panel. This may damage the feeder mechanism. 1 Pull the release marked PANEL RELEASE up and open the operation panel. 2 Remove the document. 3 Close the operation panel, making sure it clicks into place. Click! Loading the Document 2-5

Before faxing a document, you can use the RESOLUTION key on the Sharp Colour MFP to adjust the resolution and contrast. (To adjust the resolution and contrast when scanning a document into your computer, use your Sharp Multifunction Interface software.) The default resolution setting is STANDARD and the default contrast setting is AUTO. You must adjust the settings each time you don’t want to use the default settings. Note: The resolution and contrast settings are only effective for transmitting a document. They are not effective for receiving a document. Resolution settings STANDARD: Use STANDARD for ordinary documents. This setting gives you the fastest and most economical transmission. FINE: Use FINE for documents containing small letters or fine drawings. SUPER FINE: Use SUPER FINE for documents containing very small letters or very fine drawings. HALF TONE: Use HALF TONE for photographs and illustrations. The original will be reproduced in 64 shades of grey. Note: In order to transmit in FINE or SUPER FINE resolution, the receiving fax machine must also have that resolution. If it doesn’t, your machine will automatically step down to the next best available setting. 2-6

DARK Use DARK for faint documents. 1 Load the document(s). •• The document must be loaded before the resolution and contrast can be adjusted. 2 Press the RESOLUTION key one or more times until the desired resolution and contrast settings appear in the display. •• The first time you move through the list of resolution settings, the contrast setting AUTO will appear next to each resolution setting. The second time you move through the list, the contrast setting DARK will appear. STANDARD :AUTO FINE :AUTO SUPER FINE :AUTO HALF TONE :AUTO STANDARD :DARK FINE :DARK SUPER FINE :DARK HALF TONE :DARK Resolution and Contrast 2-7

With Normal Dialling, you pick up the handset (or press the SPEAKER key) and dial by pressing the number keys. ♦If a person answers, you can talk with them through the handset before sending the fax. (If you pressed the SPEAKER key, you must pick up the handset to talk.) ♦Normal Dialling allows you to listen to the line and make sure the other fax machine is responding. 1 Load the document(s). The display will show: READY TO SEND or •• Set the resolution and/or contrast if desired. 2 Pick up the handset or press the SPEAKER key. Listen for the dial tone. 3 Dial the number of the receiving machine by pressing the numeric keys. 2-8

on the setting of the receiving machine, you will either hear a facsimile reception tone or the other person will answer. •• If the other party answers, (lift the handset if the SPEAKER key was pressed) ask them to press their START key. This causes the receiving machine to issue a reception tone. 5 When you hear the reception tone, press the START key. Replace the handset if you used it. •• When transmission is completed, the fax will beep once. Using the REDIAL key You can press the REDIAL key to redial the last number dialled. To send a document, proceed from Step 4 of Normal Dialling. Note that the speaker will be automatically activated when you press the REDIAL key. Beep Facsimile reception tone: This is a pronounced, high-pitched tone that the receiving machine sends to the transmitting machine to indicate that it is ready to receive. Sending a Fax by Normal Dialing 2-9

You can dial a fax or telephone number by simply pressing a Rapid Key, or by pressing the SPEED DIAL key and entering a two-digit number. ♦To use Automatic Dialling, you must first store the full fax or telephone number in the Sharp Colour MFP. ♦When you store a fax or telephone number, you select a two-digit Speed Dial number for it. 99 Speed Dial numbers are available. Speed Dial numbers 01 through 38 are for Rapid Key (one-touch) Dialling. Speed Dial numbers 39 through 99 are for dialling with the SPEED DIAL key. SPEED DIAL key Rapid keys Attach each strip of Rapid Key labels as shown here. When you store a number in a Rapid Key, write the name of the party on the label. 2-10

1 Press these keys: The display will show: FAX/TEL # MODE 2 Press 1 to select SET. The display will show: FAX/TEL # SET ENTER SPEED # 3 Enter a two-digit Speed Dial number by pressing the number keys (01 to 38 for Rapid Key Dialling, 39 to 99 for Speed Dialling). (Example) 4 Enter the fax or voice number by pressing the number keys (max. of 32 digits including pauses). (Note: A space cannot be entered.) •• If you make a mistake, press the HOLD/SEARCH key to move the cursor back to the mistake and then enter the correct number. The new number will replace the old number. •• If a pause is required between any of the digits to access a special service or an outside line, press the REDIAL key. The pause will appear as a hyphen. Several pauses can be entered in a row. (Example) 5 Press the START key. Sending a Fax by Automatic Dialing 2-11

the chart below. Up to 20 characters can be entered. •• If you don’t want to enter a name, skip this step. •• To enter two letters in succession that require the same key, press the SPEAKER key after entering the first letter to advance the cursor. Example: SHARP = 7 7 7 7 7 4 4 4 2 2 7 7 7 7 7 7 7 Press the START key. 8 Return to Step 3 to store another number, or press STOP to exit. If the number will be used for Rapid Key Dialling, you can write the name on the appropriate Rapid Key label. Step 3 or A = 2 2 2 2 2 2 2 2 2 3 3 3 3 3 3 3 3 3 4 4 4 4 4 4 4 4 4 5 5 5 5 5 5 5 5 5 6 6 6 6 6 6 6 6 6 7 7 7 7 7 7 7 7 7 8 8 8 8 8 8 8 8 8 9 9 9 9 9 9 9 9 9 9 9 1 1 9 9 9 B = C = D = E = F = G = H = I = J = K = L = M = N = O = P = Q = R = T = U = V = W = X = Y = Z = SPACE = 7 7 7 7 7 S = Sending a Fax by Automatic Dialing 2-12

The display will show: FAX/TEL # MODE 2 Press 2 to select CLEAR. 3 Enter the Speed Dial number that you want to clear by pressing the number keys. (Example) 4 Press the START key. 5 Return to Step 3 to clear another number, or press STOP to exit. Step 3 or Making changes To make changes in a number previously stored, repeat the storing procedure. Select the Speed Dial number for which you want to make changes in Step 3, and then change the number and/or name when they appear in the display (Steps 4 and 6, respectively). Sending a Fax by Automatic Dialing 2-13

The machine uses a lithium battery to keep automatic dialing numbers and other programmed data in memory when the power is turned off. Battery power is consumed primarily when the power is off. With the power kept continuously off, the life of the battery is about 5 years. If the battery dies, have your dealer or retailer replace it. Do not try to replace it yourself. Sending a Fax by Automatic Dialing 2-14

If the number you want to dial has been stored for automatic dialing as a Speed Dial number from 01 to 38, you can dial it by pressing the corresponding Rapid Key. (If the Speed Dial number is from 20 to 38, press the SHIFT key and then press the Rapid key.) 1 Load the document(s). The display will show: READY TO SEND •• Set the resolution and/or contrast if desired. 2 Press the Rapid Key corresponding to the desired Speed Dial number. (If the Speed Dial number is from 20 to 38, press the SHIFT key and then press the Rapid Key). •• The name of the receiving party will appear in the display. If no name was stored, the fax number will appear. (If the name or number is incorrect, press the STOP key.) •• The document will be automatically transmitted once the connection is made. Example: To dial Speed Dial number 02, press Rapid Key 02/21. Example: To dial Speed Dial number "21", press the SHIFT key and then press Rapid Key 02/21. Sending a Fax by Automatic Dialling 2-15

Automatic Dialling. 1 Load the document(s). The display will show: READY TO SEND •• Set the resolution and/or contrast if desired. 2 Press the SPEED DIAL key and then enter the two digits of the Speed Dial number by pressing the number keys. •• To enter numbers 1 through 9, first enter 0 and then the number. (Example) 3 Check the display. If the name or number shown is correct, press the START key. (If not, press the STOP key and then repeat Step 2.) Sending a Fax by Automatic Dialling 2-16

You can also enter a full number with the number keys and then press the START key to begin dialling. You can use this method to dial a full number when you don’t need to speak to the other party before faxing. 1 Load the document(s). The display will show: READY TO SEND •• Set the resolution and/or contrast if desired. 2 Enter the number of the receiving machine by pressing the numeric keys. •• If a pause is required between any of the digits to access a special service or an outside line, press the REDIAL key. The pause will appear as a hyphen. Several pauses can be entered in a row. 3 Check the display. If the number of the receiving machine shown is correct, press the START key. •• If it is not correct, press the STOP key to backspace and clear one digit at a time, and then re-enter the correct digit(s). Sending a Fax by Automatic Dialling 2-17

If you don’t remember the Rapid Key or Speed Dial number in which you have stored a particular fax number, you can search for the number by following the steps below. Once you have found the number, you can dial it and transmit the loaded document by simply pressing the START key. 1 Load the document(s). The display will show: READY TO SEND •• Set the resolution and/or contrast if desired. 2 Press the HOLD/SEARCH key. 3 Enter the first letter of the stored name by pressing the appropriate number key (the key which corresponds to the required letter) one or more times until the letter appears in the display. If the name begins with a special character or number, press 1. •• If you don’t remember the first letter, go to Step 4 (you will scroll through the list from the beginning). •• If a name wasn’t stored for the number, press 0. This will cause numbers, not names, to appear when you scroll. Sending a Fax by Automatic Dialling 2-18

through the names (numbers if you pressed 0). Stop when the desired name appears in the display. •• If no names have been stored that begin with the entered letter, you will scroll from the next name, in alphabetical order, in the list. If no names/numbers have been stored at all, NO DATA will appear. or 5 Press the START key. The document will be automatically transmitted once the connection is made. Automatic redialling If you use automatic dialling (including Direct Keypad Dialling) and the line is busy, the machine will automatically redial the number. Up to 2 redialling attempts will be made at intervals of 5 minutes. ♦To stop automatic redialling, press the STOP key. Sending a Fax by Automatic Dialling 2-19

volume of the speaker and ringer using the UP and DOWN keys on the operation panel. DOWN key UP key Speaker 1 Press the SPEAKER key. 2 Press the UP or DOWN key. or Display: SPEAKER: HIGH SPEAKER: MIDDLE SPEAKER: LOW 3 When the display shows the desired volume level, press the SPEAKER key to turn off the speaker. 2-20

been pressed and the handset is not lifted.) •• The ringer will ring once at the selected level, then the date and time will reappear in the display. or Display: RINGER: HIGH RINGER: MIDDLE RINGER: LOW RINGER OFF: OK? 2 If you selected RINGER OFF: OK?, press the START key. Silent ring fax detection system You can also set your fax machine to receive faxes silently, but ring to alert you to a voice call. To do so, set the ringer volume to OFF and set the reception mode to TEL/FAX. When a voice call comes in, a special ringer on the fax will ring. Note that extension telephones will not ring. Note:During intial ringing before the fax picks up the call, the fax will be silent but extension telephones will ring. Volume Adjustment 2-21

Setting the reception mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 Selecting the receiving unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3 Using TEL/FAX Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4 Using FAX Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5 Using ANS. Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6 Using TEL Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7 Answering with the Sharp Colour MFP’s handset . . . . . . . . . . . . 3-7 Answering with an extension phone. . . . . . . . . . . . . . . . . . . . . . . 3-8 Reception Ratio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9 Substitute Reception to Memory . . . . . . . . . . . . . . . . . . . . 3-10 3-1

The Sharp MFP has four modes for receiving incoming calls and faxes: TEL mode: This is the most convenient mode for receiving phone calls. You can also receive faxes; however, all calls must first be answered by picking up the fax’s handset or an extension phone connected to the same line. FAX mode: Select this mode when you only want to receive faxes on your line. The fax will automatically answer all calls and receive incoming faxes. TEL/FAX mode: This mode is convenient for receiving both faxes and voice calls. When a call comes in, the fax will detect whether it is a voice call (including manually dialled fax transmissions), or an automatically dialled fax. If it is a voice call, the fax will make a special ringing sound to alert you to answer. If it is an automatically dialled fax transmission, reception will begin automatically. ANS. mode: Select this mode when an answering machine is connected as explained in Connecting an Answering Machine in Chapter 6, and you want the answering machine to answer all calls. This allows you to receive both voice messages and faxes while you are out. Setting the reception mode Press the RECEPTION MODE key until the arrow in the display points to the desired mode. RECEPTION MODE key FAX TEL ANS. FAX TEL FAX TEL 20-FEB 10:30 TEL/FAX TEL/FAX TEL/FAX FAX TEL TEL/FAX 20-FEB 10:30 20-FEB 10:30 20-FEB 10:30 ANS. ANS. ANS. 3-2

If you have connected the Sharp Colour MFP to a computer and installed the Sharp Colour MFP software, you can choose whether to have incoming faxes received to the Sharp Colour MFP or your computer. ♦The initial setting is FAX (reception to the Sharp Colour MFP). 1 Press these keys: The display will show: RECEIVE UNIT 2 Press 1 (FAX) to select the Sharp Colour MFP, or 2 (PC) to select your computer. FAX (Sharp MFP) PC or •• If you select reception to your computer and the reception mode is set to TEL, you must answer all calls by picking up the Sharp MFP’s handset. If you hear a fax tone through the handset when you answer, the computer will automatically begin reception. •• If you have selected reception to your computer and the reception mode is set to FAX or TEL/FAX, all calls will be answered automatically by the Sharp MFP and faxes received to the computer. Note that if your Multifunction Interface software isn’t running, faxes will be received to the Sharp MFP. Selecting the Reception Mode 3-3

FAX TEL ANS. TEL/FAX Press the RECEPTION MODE key until the arrow in the display points to TEL/FAX. When the reception mode is set to TEL/FAX, your fax automatically answers all calls on 2 rings. After answering, your fax monitors the line for about 5 seconds to see if a fax tone is being sent. ♦If your fax detects a fax tone (this means that the call is an automatically dialled fax), it will automatically begin reception of the incoming document. ♦If your fax doesn’t detect a fax tone (this means that the call is a voice call or manually dialled fax), it will make a ringing sound (called pseudo ringing) for 15 seconds to alert you to answer. If you don’t answer within this time, your fax will send a fax tone to the other machine to allow the calling party to send a fax manually if they desire. Comments: • Only the fax will alert you to voice calls or manually dialled faxes by pseudo ringing. An extension phone connected to the same line will not ring after the connection has been made. • The duration of pseudo ringing can be adjusted with Option Setting 8. See Chapter 8, Option Settings. • You can change the number of rings on which the machine answers calls by changing Option Setting 2. (See Chapter 8, Option Settings.) 3-4

Press the RECEPTION MODE key until the arrow in the display points to FAX. When the reception mode is set to FAX, the machine will automatically answer all calls on 2 rings and receive incoming faxes. 2 rings Fax reception ♦You can change the number of rings on which the machine answers calls by changing Option Setting 2. (See Chapter 8, Option Settings.) ♦If you pick up the handset before the machine answers, you can talk to the other party and/or receive a document as described in Using TEL mode. FAX TEL ANS. TEL/FAX 3-5

Press the RECEPTION MODE key until the arrow in the display points to ANS. In ANS. mode, your fax will automatically receive voice and fax messages if you have connected an answering machine to the Sharp MFP. See Chapter 6 for more details. FAX TEL ANS. TEL/FAX 3-6

Press the RECEPTION MODE key until the arrow in the display points to TEL. When the reception mode is set to TEL, you must answer all calls using the Sharp Colour MFP’s handset or an extension phone connected to the same line. Answering with the Sharp Colour MFP’s handset 1 Pick up the handset when the machine rings. 2 If you hear a fax tone, wait until the display shows RECEIVING and then replace the handset. Beep RECEIVING Note: If you have set Option Setting 12 (Fax signal receive) to NO, press the START key to begin reception. 3 If the other party first talks and then wants to send a fax, press the START key after speaking (press your START key before the sender presses their Start key). • Make sure that the display shows RECEIVING, then replace the handset. RECEIVING FAX TEL ANS. TEL/FAX 3-7

1 Answer the extension phone when it rings. 2 If you hear a fax tone when you answer an extension phone, wait until your fax answers (the extension phone will go dead), and then hang up. Beep Phone goes dead 3 If the fax doesn’t respond, or if the other party first talks to you and then wants to send a fax, press 5, *, and * on the extension phone (only on a tone dial phone). Hang up. Comments: • Your fax will not accept the signal to begin reception (5**) if a document is loaded in its feeder. • If you have set Option Setting 12 to NO and hear a fax tone when you answer the extension phone, you must press 5, *, and * if you are on a tone dial phone, or walk over to the fax, pick up the handset, and press the START key if you are on a pulse dial only phone. Receiving Documents 3-8

reduce the size of received documents to fit the size of the printing paper. This ensures that data on the edges of the document are not cut off. If desired, you can turn this function off and have received documents printed at full size. Note:If a document is too long to fit on the printing paper, the remainder will be printed on a second page. In this case, the cut-off point may occur in the middle of a line. Note:Automatic reduction may not be possible if the received document is too large, contains too many fine graphics or images, or is sent at high resolution. In this case, the remainder of the document will be printed on a second page. 1 Press these keys: The display will show: RECEPTION RATIO 2 Press 1 to turn automatic reduction on, or 2 to turn it off. The display will show: ALIGN CARTRIDGE 3 Press the STOP key. AUTO 100% or Receiving Documents 3-9

In situations where printing is impossible or not recommended, faxes will be received to the memory of the Sharp Colour MFP. When the situation is resolved, the Sharp Colour MFP will automatically print the faxes. Do not unplug the Sharp Colour MFP when faxes are received in memory. This will erase the memory! Important! Once the memory becomes full, fax reception will no longer be possible. When substitute reception to memory occurs, resolve the situation as soon as possible to allow normal fax reception and printing to continue. Paper jam CAN’T PRINT DATA PAPER JAM Printing is impossible due to a paper jam. Clear the jam as described in Clearing Paper Jams in Chapter 11, and printing will begin automatically. Print cartridge not installed or out of ink CAN’T PRINT DATA OUT OF INK! Install or replace the print cartridge as described in Chapter 1, and printing will begin automatically. Note: This message will also appear if you mistakenly set the cartridge type to "black" after installing a colour cartridge. To correct the setting, press the CARTRIDGE key and then 2 (OLD COLOUR) or 4 (NEW COLOUR). 3-10

CAN’T PRINT DATA OUT OF PAPER The paper tray has no paper. Load paper and printing will begin automatically. ♦If you received documents in memory because the fax ran out of paper, be sure to add paper which is the same size as the paper previously used. If not, the document print-out size may not match the size of the printing paper. Print cartridge almost out of ink CAN’T PRINT DATA LOW INK! CHANGE CARTRIDGE The print cartridge is low on ink and should be replaced. You can print the received document one page at a time by pressing the following keys: Caution! If the ink runs out while a page is being printed, the remainder of the page will be lost. A colour cartridge is installed CAN’T PRINT DATA COL CARTRIDGE! CHANGE TO BLACK We recommend that you change to a black print cartridge to avoid the expense of using colour ink to print black images. A black print cartridge also provides the best quality for faxes. If needed, you can press the following keys to print the fax one page at a time using the colour print cartridge: Substitute Reception to Memory 3-11

CAN’T PRINT DATA CHECK MAN FEEDER REMOVE PAPER Press the PRINTER key to eject the paper from the manual feeder and printing will begin automatically. If desired, you can print the first page of the fax on the paper in the manual feeder by pressing the following keys: Note: If faxes received in memory are lost due to a power failure or other interruption of the power supply, a CLEAR REPORT will be printed out when the power is restored. This gives information about the faxes lost, including the fax numbers of the transmitting machines if they are available. Substitute Reception to Memory 3-12

Printing With the Sharp Colour MFP . . . . . . . . . . . . . . . . . . 4-3 The Printer Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3 Setting the default printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5 Running Printer Manager as an icon . . . . . . . . . . . . . . . . . . . . . . 4-5 Canceling a print job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5 Printing a test page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6 Changing Printer Settings . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7 Selecting print quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7 Choosing a paper type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8 Choosing portrait or landscape page orientation . . . . . . . . . . . . . 4-8 Choosing a paper size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9 Choosing manual/specialty or automatic/normal media . . . . . . 4-10 Increasing print speed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10 Preventing print from smearing . . . . . . . . . . . . . . . . . . . . . . . . . 4-12 Printing copies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12 Printing in reverse page order (last page first) . . . . . . . . . . . . . 4-13 Printing colour pages before black . . . . . . . . . . . . . . . . . . . . . . 4-13 Printing black pages before colour . . . . . . . . . . . . . . . . . . . . . . 4-14 Printing on Special Media Using the Manual Feeder . . . . 4-15 Removing media from the manual sheet feeder . . . . . . . . . . . . 4-17 Printing on banner paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-18 Printing From DOS Applications . . . . . . . . . . . . . . . . . . . . 4-21 Printing from DOS applications in Windows . . . . . . . . . . . . . . . 4-21 4-1

Changing print settings for DOS applications . . . . . . . . . . . . . . 4-23 Enabling Sharp MFP DOS printing . . . . . . . . . . . . . . . . . . . . . . 4-23 Enabling DOS Printing to other printers . . . . . . . . . . . . . . . . . . . 4-24 Printing a DOS fonts list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-24 Adjusting the amount of ink used for each DOS print job . . . . . 4-24 Printing Media Specifications . . . . . . . . . . . . . . . . . . . . . . 4-25 Paper types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-25 Paper sizes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-26 Envelope types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-27 Transparency and glossy paper types . . . . . . . . . . . . . . . . . . . 4-28 Label types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-28 Recommended media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-29 4-2

Follow the steps below to print with the Sharp Colour MFP. 1. From your software application’s File menu, select Print. 2. Make sure that Colour MFP is the selected printer, then select the range of pages you want to print. 3. Click OK (or Print) to begin printing. Note: If you attempt a print job when PC faxing is in progress, or attempt PC faxing when printing is in progress, the initial job may be interrupted. The Printer Software The Sharp Colour MFP printer software consists of Printer Manager and the printer driver. Colour MFP Printer Manager Printer Manager lets you monitor and control the operation of the Sharp Colour MFP. Printer Manager includes five tabs: Status, Options, Cartridges, DOS Printing and About. From these tabs, you can: ♦Install and replace print cartridges ♦Clean and align print cartridges ♦View print job progress and print cartridge ink levels ♦Cancel a print job ♦Control how and when the Sharp Colour MFP Printer Manager window appears on your computer screen ♦Print a test page To open the Colour MFP Printer Manager, click Start on your computer screen, point to Programs and then Colour Multifunction Interface, and select Printer Manager on.... 4-3

Each tab contains settings relating to printer operations and the appearance of your print jobs. From the printer driver setup tabs, you can: ♦Select a document print option ♦Change paper type and print quality ♦Choose dry time delay ♦Select the paper size, orientation, and paper source ♦Specify the number of copies to print You can open the printer driver by clicking on the Print Setup or equivalent command in an application. You can also access the Paper and Document/Quality tabs from the Sharp MFP Properties window. Click Start, Settings, and then Printers. Right-click the Colour MFP icon and select Properties in the sidebar menu. Printing With the Sharp Colour MFP 4-4

Set the Sharp Colour MFP as the default printer so that it is automatically selected when you select the Print command in an application. Note: If you have just installed the Sharp Multifunction Software, the Sharp Colour MFP is already set as the default printer. 1. From the Start menu, click Settings. 2. Click Printers. The Printers dialog box appears. 3. Click the Colour MFP printer icon once to select it. 4. From the File menu, click Set As Default. Running Printer Manager as an icon 1. From Printer Manager, click the Options tab. 2. Make sure Run Minimized is checked. • When you send a job to print, Printer Manager will open as an icon instead of a window. Canceling a print job 1. From Printer Manager, click the Status tab. 2. Click the Cancel Print button. Printing With the Sharp Colour MFP 4-5

To make sure that the Sharp Colour MFP is operating properly, print a test page. You can print a test page using either the panel keys on the Sharp Colour MFP or Printer Manager on your computer. Note: The contents of the panel key test page and the Printer Manager test page are different. Printing a test page using the panel keys 1 Press these keys on the Colour MFP: The display will show: TEST PRINT PRESS START KEY 2 Press the START key. • If the test page does not print, see Test Page Does Not Print in Printing Problems in Chapter 12. Printing a test page from Printer Manager 1. From Printer Manager, click the Status tab. 2. Click the Print Test Page button. • If the test page does not print, see Test Page Does Not Print in Printing Problems in Chapter 12. Printing With the Sharp Colour MFP 4-6

Use the Sharp Colour MFP printer driver software to change printer settings for Windows applications. The method you use to open the driver software determines how the changes are applied to your print jobs. You can open the printer software from: ♦The Windows 95/98 Start menu ♦The Print command in an application’s File menu ♦The Printer Setup (or equivalent) command in an application’s File menu. If you open the printer software from the: Then changes you make are: Windows 95/98 Start menu Applied to all print jobs Print command in an application’s File menu Applied to that print job only Printer Setup (or equivalent) command in an application’s File menu Stored with the document Selecting print quality 1. Open the application’s File menu. 2. Choose Print (or Printer Setup). 3. In the Printer Setup dialog box, click the Properties button. 4. Click the Document/Quality tab to open it. 5. From the Print Quality selection, click the option you want. • For high quality graphics, select Normal or High. • For fast printing, select Fast Draft. 4-7

1. Open the application’s File menu. 2. Choose Print (or Printer Setup). 3. In the Printer Setup dialog box, click the Properties button. The Colour MFP property sheets appear. 4. Click the Document/Quality tab to open it. 5. From the Paper Types area, click the paper type you want to use. Choosing portrait or landscape page orientation 1. Open the application’s File menu. 2. Choose Print (or Printer Setup). 3. In the Printer Setup dialog box, click the Properties button. The Colour MFP property sheets appear. 4. Click the Paper tab to open it. 5. Select the appropriate orientation for your print job. • The image beside your selection reflects the choice you made. Changing Printer Settings 4-8

1. Open the application’s File menu. 2. Choose Print (or Printer Setup). 3. In the Printer Setup dialog box, click the Properties button. The Colour MFP property sheets appear. 4. Click the Paper tab to open it. 5. From the Paper Size list box, click the paper size you want. To choose a Custom Paper size: 1. Open the application’s File menu. 2. Choose Print (or Printer Setup). 3. In the Printer Setup dialog box, click the Properties button. The Colour MFP property sheets appear. 4. Click the Paper tab to open it. 5. From the Paper Size list box, select Custom. A dialog box appears. 6. Enter the width and height of your paper. 7. Click OK. Changing Printer Settings 4-9

1. Open the application’s File menu. 2. Choose Print (or Printer Setup). 3. In the Printer Setup dialog box, click the Properties button. The Colour MFP property sheets appear. 4. Click the Paper tab to open it. 5. From Paper Source, select Manual/Specialty Media or Automatic/Normal Media. Increasing print speed There are four procedures that increase the print speed. Perform Procedure 1 and then send a job to print. If the print speed is not satisfactory, perform Procedure 2 and send the job again. Continue performing these procedures and resending the job until print speed is satisfactory. ♦Performing these procedures may affect print quality. Procedure 1 Use this procedure to free memory. 1. Close other applications not in use. 2. Close all other open files within your application. Procedure 2 Use this procedure to change the Print Quality setting to a lower quality, faster setting. 1. Open the application’s File menu. 2. Choose Print (or Printer Setup). Changing Printer Settings 4-10

Colour MFP property sheets appear. 4. On the Document/Quality tab, click Normal or Fast Draft. Procedure 3 Make sure the Dry Time Delay setting on the Document/Quality tab is disabled. Procedure 4 Use this procedure to change the Document Print option to Colour Sort. 1. Open the application’s File menu. 2. Choose Print (or Printer Setup). 3. In the Printer Setup dialog box, click the Properties button. The Colour MFP property sheets appear. 4. On the Document/Quality tab, click Colour Sort. Changing Printer Settings 4-11

1. Open the application’s File menu. 2. Choose Print (or Printer Setup). 3. In the Printer Setup dialog box, click the Properties button. The Colour MFP property sheets appear. 4. Click the Document/Quality tab to open it. 5. Make sure Dry Time Delay is checked. • Dry Time Delay tells the printer to print a page and wait briefly for the ink to dry before printing another page. Printing copies 1. Open the application’s File menu. 2. Choose Print (or Printer Setup). 3. In the Printer Setup dialog box, click the Properties button. The Colour MFP property sheets appear. 4. Click the Paper tab to open it. 5. In the Copies section, enter the number of copies you wish to print. ♦If you print copies of a multiple page document, the printer does not automatically collate the copies. For example, if you print ten copies of a ten-page document, the printer prints ten copies of page one, ten copies of page two, and so on. To collate the copies, click Collate. To change the order in which the copies print, click Reverse Page Order. Changing Printer Settings 4-12

1. Open the application’s File menu. 2. Choose Print (or Printer Setup). 3. In the Printer Setup dialog box, click the Properties button. The Colour MFP property sheets appear. 4. Click the Paper tab to open it. 5. On the Paper tab, click the Reverse Page Order option. Printing colour pages before black To reduce the number of times you switch between colour and black print cartridges during a mixed print job: 1. Make sure you have the colour cartridge installed. 2. Open the application’s File menu. 3. Choose Print (or Printer Setup). 4. In the Printer Setup dialog box, click the Properties button. 5. Click the Document/Quality tab to open it. 6. From the Document Print section, click Colour Sort. 7. Send the print job. 8. When the printer software prompts you, remove the colour cartridge and replace it with the black cartridge. Changing Printer Settings 4-13

To reduce the number of times you switch between colour and black print cartridges during a mixed print job: 1. Make sure you have the black cartridge installed. 2. Open the application’s File menu. 3. Choose Print (or Printer Setup). 4. In the Printer Setup dialog box, click the Properties button. 5. Click the Document/Quality tab to open it. 6. From the Document Print section, click Colour Sort. 7. Send the print job. 8. When the printer software prompts you, remove the black cartridge and replace it with the colour cartridge. Changing Printer Settings 4-14

Use the manual feeder to print on envelopes, index cards, postcards, transparencies, glossy paper, and any other media that cannot be loaded in the paper tray. ♦Only one sheet of media can be loaded at a time in the manual feeder. 1 Flip up the document tray. 2 Insert one sheet of media into the manual feeder, print side up, so that the right edge of the media is against the right guide. Push the media in until the feeder draws the leading edge in slightly. • Insert envelopes lengthwise so that the return address is in the upper right-hand corner. The display will show: CHECK MAN FEEDER USE AUTO FOR RX 4-15

reinsert it. 3 Adjust the paper guide to match the width of the media. 4 From the application’s File menu, choose Print (or Printer Setup). 5 In the Printer Setup dialog box, click the Properties button. The Colour MFP property sheets appear. 6 Click the Paper tab to open it. Printing on Special Media 4-16

8 Select the appropriate paper size. 9 Click the Document/Quality tab. 10 Select the paper type. 11 Click OK. 12 Send the job to print. Note: Faint horizontal lines may appear on some types of envelopes. Removing media from the manual sheet feeder If you need to remove a sheet of media from the manual sheet feeder, press the PRINTER key. The media will feed out automatically. Printing on Special Media 4-17

To print on banner paper, use the manual feeder. 1 Place the stack of banner paper behind your Sharp Colour MFP. 2 Flip up the document tray. Printing on Special Media 4-18

paper tray, and insert it into the manual feeder. The print side must be up and the right edge of the paper should be against the right guide. Push the paper in until the feeder draws the leading edge in slightly. The display will show: CHECK MAN FEEDER USE AUTO FOR RX 4 Adjust the paper guide to match the width of the banner paper 5 Flip the original document output support back down. Printing on Special Media 4-19

7 In the Printer Setup dialog box, click the Properties button. The Colour MFP property sheets appear. 8 Click the Paper tab to open it. 9 From the Paper Source box, select Manual/Specialty Media. 10 From the Paper Size scroll box, select Banner Ltr or Banner A4 depending on the size of banner paper (letter or A4) you are using. 11 Click OK. 12 Send the job to print. Printing on Special Media 4-20

Printing from DOS applications in Windows Use these instructions only if your application runs from the DOS prompt in Windows. When you print from a DOS application, your printer uses PCL 3 emulation. You must install a printer driver for PCL 3 emulation in each DOS application. To print from DOS applications that run from the Windows DOS prompt: 1. From the Colour MFP Printer Manager, click the Options tab. 2. Make sure Disable Colour MFP DOS Printing (Enable DOS Printing to other Printers) is not checked. 3. Make sure you are in Windows, not native DOS. 4. Click the Start button, point to Programs, and then click MS-DOS Prompt. 5. Start your application from the MS-DOS prompt. 6. Install the HP DeskJet 500C as the current printer in the DOS application from which you are printing. • Some applications offer a colour or black (mono) version of the HP DeskJet 500C driver. Choose the black (mono) version if you are printing in black only. Choose the colour version if you are printing in colour and black. • If your application does not offer the HP DeskJet 500C printer driver, install the DeskJet 500 printer driver. You will not be able to print in colour with the DeskJet 500 printer driver. • For help installing a printer, see your application user’s documenta- tion. 7. If you need to change printer settings that are not in your application, use the DOS Printing tab in Printer Manager. 8. Print as you normally would from your application. 4-21

Follow these steps if your application runs from the native DOS prompt, but does not run from the DOS prompt in Windows. 1. From Printer Manager, click the Options tab. 2. Make sure Disable Colour MFP DOS Printing (Enable DOS Printing to other Printers) is not checked. 3. Start your DOS application. 4. Install the HP DeskJet 500C as the current printer in the DOS application from which you are printing. • Some applications offer a colour or black (mono) version of the HP DeskJet 500C driver. Choose the black (mono) version if you are printing in black only. Choose the colour version if you are printing in colour and black. • If your application does not offer the HP DeskJet 500C printer driver, install the DeskJet 500 printer driver. You will not be able to print in colour with the DeskJet 500 printer driver. • For help installing a printer, see your application user’s documenta- tion. 5. Create a print file using the "Print To File" function of your application. For help on printing to a file, see your application user’s documentation. 6. Exit the DOS application. 7. Start Windows. 8. Start MS-DOS from Windows. Printing From DOS Applications 4-22

printer is connected: copy filename lptn /b In the above example, • copy is the DOS copy command. • filename is the name of the print file created in step 3. • lptn is the port where your printer is connected. For example, lpt1 or lpt2. • /b instructs the computer to send the data in binary form. Note: Avoid using the DOS Print command to send a job to the printer port. The Print command causes printing delays. Changing print settings for DOS applications If possible, use options in your DOS application to change printer settings. Use the steps below only if you want to change a printer setting that does not exist in your DOS application. 1. From Printer Manager, click the DOS Printing tab. 2. Change settings as needed. Enabling Sharp MFP DOS printing To enable DOS printing to the Sharp Colour MFP: 1. From Printer Manager, click the Options tab. 2. Make sure Disable Colour MFP DOS Printing (Enable DOS Printing to other Printers) is not checked. Printing From DOS Applications 4-23

To enable DOS printing to other printers: 1. From Printer Manager, click the Options tab. 2. Make sure Disable Colour MFP DOS Printing (Enable DOS Printing to other Printers) is selected. Printing a DOS fonts list 1. From Printer Manager, click the DOS Printing tab. 2. Click the Print Fonts button. Adjusting the amount of ink used for each DOS print job 1. From Printer Manager, click the DOS Printing tab. 2. In the Print Quality setting, click the appropriate Ink Saver option. Printing From DOS Applications 4-24

Paper types You can get good print quality on many types of plain paper. Since the quality of plain paper varies widely, you should test the print quality before buying large quantities of paper. Most papers have a preferred print side indicated on the paper package. Load the paper so the preferred print side faces up. The printer uses a variety of papers including: • Xerographic paper • Bond paper • Dual-purpose paper • Recycled bond paper Because all paper varies in physical characteristics, you can receive mixed results from different packages of paper even though the packages contain the same type of paper. If you encounter undesirable results, try the other side of the paper, a different type, or another package of the same kind of paper. Do not use the following types of paper with the printer: • Erasable bond paper • Synthetic paper • Thermal paper • Multi-sheet forms and documents • Chemically treated paper (carbonless paper) • Papers printed with a printing process using chemicals will con- taminate the paper feed mechanism components (paper with raised, embossed lettering) 4-25

package. Load the paper so the preferred print side faces you. The following paper sizes can be used in the manual feeder: Length: 127 to 432 mm 5.0 to 17 in. Width: 88 to 215 mm 3.5 to 8.5 in. Weight: 76 to 90 g/sqm 20 to 24 lb. Thickness: 0.1 to 0.178 mm 0.0004 to 0.007 in. Paper sizes The Paper Size list in the printer driver includes these settings: Letter 8.5 x 11.0 in. A4 210 x 297 mm Legal 8.5 x 14.0 in. B5 (JIS) 182 x 257 mm Executive 7.25 x 10.5 in. A5 148 x 210 mm A6 105 x 148 mm Index card 3.0 x 5.0 in. Postcard 4.0 x 6.0 in. Envelope 6 3/4 6 3/4 x 3 5/8 in. Envelope #9 3-7/8 x 8-7/8 in. Envelope #10 4-1/8 x 9-1/2 in. Envelope DL 110 x 220 mm Printing Media Specifications 4-26

Envelope C6 114 x 162 mm Envelope B5 176 x 250 mm Envelope 7-3/4 3.88 x 7.5 in. Baronial 5.63 x 4.38 in. Banner Ltr 8.5 x 11 in., continuous forms Banner A4 210 x 297 mm, continuous forms Custom Width: 3.5 to 8.5 in. Length: 5 to 17 in. When you select the User-Defined option from the Paper Size list, a popup window appears. Enter the full size (width and height) of the paper. The actual printable area is slightly less than the dimensions you enter. Note: Card stock must be loaded as envelopes. Envelope types Load envelopes in the manual feeder. The acceptable dimensions for envelopes loaded in the manual feeder are: Length: 127 to 432 mm 5.0 to 17.0 in. Width: 76.2 to 203 mm 3.0 to 8.0 in. Weight: 76 to 90 g/sqm 20 to 24 lb. Thickness: 0.178 to 0.635 mm 0.007 to 0.025 in. Do not use the following types of envelopes: • Envelopes with windows, holes, perforations, cutouts, or deep em- bossing • Envelopes with a metal clasp, a string tie, or metal folding bars Printing Media Specifications 4-27