Panasonic KX-T1720 Operating Instructions Manual

AUTOMATIC TELEPHONE ANSWERING SYSTEM Mode,No KX-T1720 'E EASA-eHoNE ig Thank you for purchasing the Panasonic Telephone Answering System. j :l t I i O !tan ' o , o [. q { Contents Please read belore use. Location of Controls. lnitial Preparation. . . Connections Basic Operation How to Record Outgoing Message (OGM) Setting Prior lo Leaving Listening to Messages O t h e r F J a t u r e " . . L . . . . : . . : : . - Detailed Operation How to Adjust Time How lo Operale f rom Remote Phone General Information Liquid Crystal Display Announcements bythe Unit Cassette Tapes . 13 Maintenance 14 O t h e r s . . . . . . . . 1 4 T r o u b l e s h o o t i n g G u i d e . . . . . . . . 1 5 l m p o r t a n t I n f o r m a t i o n . . . . . . . . i 6 Accessory Order Information 17 Tarjeta de Referencia Rapida Servicenter Directory Warranty Accessories 1 1 2 3 4 8 1 2 1 2 1 8 21 22 La tarjeta de referencia rdpida en espafior puede encontrarse en ras p6ginas 18-20. (Spanish quick reference card can be found on pages 1g_20.) AC Adaptor (KX-A1 1) 1 O u t g o i n g M e s s a g e T a p e . . . . . . . . 1 I n c o m i n g M e s s a g e T a p e . . . . . . . . 1 TelephoneCord (4-wired) ...... 1 TelephoneCord (2-wired) ...... 1

Announce Button Fast Forward Button Rewind Button Line Selector. Power Switch Microphone LINE 1 Button LINE 2 Button Location of Controls Connections Connect as shown. oUSE Panasonic AC ADAPTOR, KX-A1 l. .While operating the unit, the cabinet may feel warm, this is a normal condition. To Power Outlet (AC 1 20 V, 60 Hz) I This unit may not be connected to a coin operated line. lf you are on a party line, check with your local telephone company. OGM Tape ICM Tape OGM-StarV Stop Button Record Button ng Selector Time Selector Control Playback/Pause Button Liquid CrystalDisplay Initial Preparation 6 S"t tn" Line Selector. rLINE 1 .... Theunitwiflanswer) I a call on Line 1 onty. I l L | N E 2 . . . . T h e u n i t w i l l a n s w e r l , I a call on Line 2 onty. | ] I AUTO . . . . The unil will answer I I l.call on Line 1 and I \ Line 2. ) .The selected line's indicator lights up. (When you set to "AUTO", both line indicators light up.) oThe line indicator receiving a call flashes. 1 2 3 4 5 Connect "r'"no*n on page 2. Set for the correct time. See page 7. Insert the tapes. Push the Power Switch on. (Power indicator will light.) Set the CPC Switch to "A". I Usually set to "A". | (No call waiting service) I Set to "8" when you have call I waiting service. Or if some I Incoming messages are L interrupted. 7 Pusfr the REW button to reset the ICM tape. aslen the cord to the holder I When you connect to the 2 single lines: Line 1 (single line) .Connect 2-wired cord to "L1 OR L1/ L2" and 4-wired cord to "L2". ModularJack (RJ1 1C) I When you connect two single line telephones instead of a 2-line telephone to each line:

Message (OGM) The purpose of the Outgoing message is to inform the calling party that you cannot answer, but want to record the caller's message. Setting Prior to Leaving The unit will automatically set to the Answer mode by simply pushing the Power Switch. When the telephone rings, the unit will play back the OGM, then it will record the Caller's messages and the day and time ol the gessage will be recorded on the ICM tape. tro E o CLo .9 lt,tuo I I I r F l E | !l | | , whire hording ir, h.h - push the fl until a beep sound is heard. .The In Use indicator will liqht. .The Display will show "O"+"1"+"2"+ "3"... 2 Speat< clearly and loudty to iif . rSpeak for up to 30 seconds from about 8 inches away from MlC. oWhile recording, do not pause lor over 2 seconds. ^ l ! 5 When finished, l| ! turh "-"- .Wait until the In Use indicator goes out. .A series of short beeps will be heard to advance the tape followed by a long beep signaling that the, unit is at the beginnidg of the tape. Sample of Outgoing Message .Set Recording Time Selector to "1 lrlNUTE" or "VOX". Hello, this is (the Panasonic Company). We cannot answer youl call at this time. l{ you leave your name and phone number, we will return your call as soon as possible Speak clearly after you hear the beeo. (You have 1 minute to leave your message.) lf "End of tape" is announced, message will not be recorded. Should this happen please call back tomorrow. Note: When the ICM tape is full, the unit cannot record any more messages. This is indicated to the caller by the announcement "End of tape". lf you wish to inform the caller of this possibility, add the sentences (printed in bold-face above) to your OGM recording. oSet Recording Time Selector to ..ANNOUNCE'" Hello, this is (the Panasonic Company). We are nol able to answer your call at this time. Please call us again tomorrow, after 9 AM. Thank you for calling. I Select each selector Recording Time Selector reC TIME 1 MIN ANrcUrcE...VOX l t r . .+ (Select) l MIN: rThe unit will record up to 1 minute. VOX: rThe unit will record for as lono as the caller speaks. ANNOUNCE: rThe unit will play back the Outgoing message and will not record any lncoming messages. t I l - 2: (Select) .The unit will answer a telephone call on the second ring. 4 : .The unit will answer a telephone call on the fourth ring. AUTO: oThe unit will answer on the second ring if any Incoming messages have been recorded. oThe unit will answer on lhe fourth ring when no Incoming messages have been recorded. See "Toll Saver" on page 8. After reviewing the Outgoing or Incoming message lhe unit will automatically reset itself to the Answer mode and will be ready to answer the next call. I Before leaving home (or office) confirm that the Answer indicator light is on and the Line Selector is set to the desired line. I lf you use a new ICM tape or record fulure messages f rom the beginning of the tape, push the REW button. I lf you do not want to set lhe unit to the Answer mode, lurn the Power Switch ofl. 4r1 fi ' N r t l Pvsh s-"iiZ-*' .Adjust the volume control to confirm. .Wait until the In Use indicator qoes out. ' ' , I II lf you want to record again, repeat from the steD 1. Note: .lf you pause for over 2 seconds while recording, the unit will sound 6 beeps and announce "Please record your outgoing message again." lf this happens, wait until the In Use indicator goes out and start with the step 1 over. oThe unit will automatically change to the Answer mode after 7 seconds from fvhen the In Use indicator goes out. - J - After reviewing. (The Liquid Crystal Display will show "0".) To record future messages after the last message. Leave the unit as it is. To record future messages from the beginning of the tape. Push the REW button.

Other Features when an Incoming message has been recorded, the Liquid crystal Display will show the number ol calls and the Answer indicator will flash. In the case of a power interruption, the Liquid Crystal Display will show "- -" after the oower is restored. .co (g {, CL o(, o $gl fil r-^ r ;y l*.*i Auto-Logic (One Touch Operation) The unit will announce the number of received messages and the ICM tape will automatically rewind and begin lo play back. At the end of all the messages "End of final message" will be heard. 7 seconds after "End of final message" is announced the unit will reset back to the Answer mode. .The unit will announce "1" or "2". according to the Line 1 or Line 2, before recording the Incoming message and the day and time after the recording. I Future fncoming messages will be recorded after the last message. To record from the beginning of the tape, push the REW button. I During the Pause mode, the unit will not automatically change to the Answer mode. While an Incoming message is being recorded; 1 Rdlust the Volume Control. To talk to the caller directly during recording Incoming message, confirm which line indicator is flashing and lifi the handset to talk. .The ICM tape will stop a'fter recording the message recorded day and time. oEven when the handset of another telephone that is connected on the same line is lilted, the ICM tape will stop recording. olf the tape will not stop, depress the hook switch for about 1 second. Many States have regulations on the manner in which Two-Way Telephone Conversations may be recorded. Consult your public utility agency. I To record a conversation on Line 1 1 Wnit" having a conversation, S ff'untilabeepsoundis ft.n heard. . oA beep will sound every 15 seconos. 2 when finished, S H'again. turh I To record a conversation on Line 2 While having a conversation, S'U' untila beep sound is heard. .A beep will sound every 1 5 seconds. When finished,S E" "n"'n. hri .Use the handset, even if your telephone is equipped with a speakerphone. Recording may not be done in the hands-free mode. You may record a confidentical message any time at home on the ICM tape. It can be heard by people who know the code number. E 1 H H'and 'E' simultaneously until a beep sound is heard. Speak into tn" 'ff. E When finished, lt tr' . Push oThe unit will be ready to answer the next call. When the messages are received, a voice synthesized annoii-nbement of the day and time will be recorded on the ICM Iape. Set the Time/Day Stamp Switch to "ON". .When you record the Two-way Telephone Conversation or Message Memo, the day and time will be stamped as well as the incoming message. lf a call is received on one of the 2 lines while recording the ICM or OGM from a remote phone, npise will be occasionally heard and recorded on the taoe. This is normal. 2 3 2 .To stop the tape temporarily, push the Pause button. (The In Use indicator will f lash.) To restart, push the button again. Tld I to rewind the tape. rE;l 1s 12s1 forward the tape. .la g tusi r! . ltr' Pvsh

Remote Phone You can listen to the received Incoming messages f rom a remote localion with a tone telephone. Example: 86 (on the bottom of the unit) R€MOTE COOE screwdriver PUSH CoDt N0. {2dbils) OURITIG IHE OGM .The unit will not pick any calls. .Code No. is lwo digits. .Do not use No. 7 as code No. I The Quick Reference Card (spare) for tone remote control can be found on page 16. lf you forgot to set or want to cancel the Answer mode: I Toset DIAI THE PHONE WAIT FOR OGM WILL NO.TOWHICH l5RINGS BEHEARO THE UNIT IS CONNECTEO .The unit will play back the Outgoing message and then you may hang up the F Press the Function and Set buttons with a pointed objecl such as a ball point pen. l - 1 ' n n . s e r e c t e d m o d e ,P t" I L .. .U U flashes. lbur Minute 1 E .Hour digits will flash. R.[tcTtoI @ to adjust the "Hour". S€T E .Minute digits will flash FuricTroil to adiust the "Minute" 5 E o" " will flash. FUitcIroil El to adjust the "Day". sEr .Day will be announced. lol ,ri,H.* to complete acljustmenl I 1 up To cancel r--E--'l I EEEI I I l t I I r - - t I OIAL THT PHONE NO, TO WHICH THE UNIT IS CONNECTED 11 |".j;l \l- r_:aJ 2 2 3 4 E SET selectable Play back the tape to the message you want to save. .The unit will announce the day and time. I Toconfirm. f! . r + r @ l \ I ' ftrsh oThe unit will announce the day and time. j \I 2S lJ*l ,whirehording h3t it, push the l-=;] button. .The unit will go into the Answer mode and future Incoming messages will be recorded atter lhe messages you have saved. @ n , while holding it, push the f?;-l or T.*;'l until a beeo sound is heard. .The messages are erased while rewinding or fast for\,varding. .The cassette can be erased even if the record-orevention tabs have 6 7 Set the Ring Selector to "AUTO"I lf you calllrom a remote location and the unit does not pick up on the third ring, hang up. i This means no calls have been recorded and you will not be required to retrieve and pay toll charges. .Pick-up on At least one message the second has been recorded. ring: rlf does not No messages have pick- up been recorded. on the so hang up. third ring: I After you have played back all the messages from a remote phone; .Pick-up on At least one new the second message has been ring in the recorded. next call: The unit will announce . the number of the newly recorded messages. o lf no pick-up occurs on the third ring, no messages have been recoroeo. .When completing the adiustment, push the ,*E* according to the time signal to set the 0 second. oLightlydepressing the $ {orwards one digit. .Holding down of the E fast torwards digits. .The programmed real time can be stored up to about 4 hours during a power failure. .The accuracy of the clock will be approximately +45 seconds a month at 0'to 40"C of room temoerature. l rl\r I{ been

Remote Phon€ (cont.) How to Operate from Remote Phone (conr ) 0rAL THE PH0NE PUSH C00E ilo. (2 digils) N0. T0 wHlcH OURTNG THE ocM THE UNIT IS CONNECTEO oThe unit will announce the number of the received messages. rThe unit will rewind the tape with voice even at tape end"and play back all the received Incoming messages automatically from the beginning of the tape. o"End of final message" will be announced after the last message. olf "End of tape" is announced, lhe ICM tape is full. Reset the ICM tape. See "Remote Reset". Hang up. , .Future lncoming messages will be recorded after the last message. I To rewind the taPe; I The tape will skip lonrvard or rewind for approximately 1 5 seconds corresponding to playback time. When you have already heard the messages from a remote phone, you can skip them and listen only to the newly recoroeo messages. To record Incoming messages from the beginning of the tape. .Af1er the received messages are played back or while they are playing; ra Feil oTheunitwill rewindtothe t{ LiJ beginning of the rape. I Afteryou have used the Memory Playback; { 3. t".l l . \ t r l r t .The unit will rewind to the beginning ot the newly recorded messages and a beep will be heard. - E r - 2 Li u asain to go to the tush beginning of the ICM tape. To cancel: Push the[] after a beep is heard. To monitor a conversation or sound f rom a room where the unit is installed. Aller hearing all messages, you can leave your index message on the tape The day and time will be stamped automatically at the end of your message. "End of final message" will be announced after all the recorded messages have been played back. 1 St"rt to t"lk right after "Marker Message" is announced. 2 wn"n finished, hang up. IE I To skip forward the taoe; .l ttj ' H [:{ E r r g t r l 2 NO. TO WHICH THE UNIT IS CONNECTEO o f!. tzHl . - \ y t 4 l toii 'lEil l / \ l OIAL THE PHONE NO, TO WHICH THE UNIT IS CONNECTEO olAL THE PHoNE PUSH COoE N0. (2 di9irs) OURING THE OGM right after you hear the announcement o{ the number of the received messages. oThe unil will play back the new messages. rEven during the playback of the previously heard messages, you can skio them 5u orsl;nq [i1tl " l 4 l PUSH C00E N0. (2 drq(s) OURING THE OGM 2 af l,lll right after you hear the L \tr L5 announcementoflhe tosn number of the recetveo messages. .You can listen lor 30 seconds. oTo listen turlher, push the ffi again within 10 seconds of hearing one beep End of final message . ' Marker 1 Message received messages PAUSE your Marker' Message 1 0 I{

Remote Phone (cont.) Liquid Crystal Display lf you or a friend do not want lo hear the Outgoing message, the machine can be switched promptly to the Incoming message mode. tI l DIAL THE PHoNE PUSH C0DE NO. (2 digirs) N0. T0 WHICH 0URING TH€ OcM THE UNIT IS CONI.IECTED O -L l"*t riqht after vou hear the t ;i: LJ-J ainouncementofrhe number of the received messages. . .Short beeps will be heard continuously untilthe OGM tape has reset and lhen a long beep will be heard. d .1 Speak clearly and loudly after you hear the long beep. { wnen finished, S E to!n oThe new Qutgoing message will be played back. So you can check or amend it. fl you pause for over 2 seconds while recording, the unit will sound 6 beeps and announce "Please record your Outgoing message again." lf this happens, repeat from step 2. 2 Speak clearly and loudly after you hear the long beep to record the Incoming messsage. I You can leave your message on the tape by using the OGM Skip procedure even if you have set the Recording time selector to the "ANNOUNCE" position. At this time, you have 1 minute to leave your message. .ln some areas, a remote tone ohone may nol function due to telephone line conditions such as line noise. echo. etc oThe unit may not respond if a push tone telephone produces tones that are too short to activate. 'ml | .-r\ | OIAL THE PHONE NO. TO WHICH THE UNIT IS CONNECTEO PUSH "X" DURING THE OGM Announcements by the Unit I I I DisplayType When the display shows ^" tE : I tr (ifii) .Whenyou set the Power Switch to "OFF". *B ; s (Iffi:,) .While you are recording or playing back the Outgoing message. example: "Lr 5 " means 25 seconds elapsed AEEFIFI , - l t t r lMessage' \Counler / Recording Time Selector is set to "1 MIN or VOX" The display will show the number of recorded messa9es. q /Ca| \ ffr \counter/ Recording Time Selector: ANNOUNCE The display shows the number of calls received. f; (e"ot ) oWhen the OGM taoe is broken or not inserted. .When there is more than a 2-second pause in the recording ol the OGM. oAfter plugging the AC Adaptor into the unit at the initial use. eWhen power is restored after a power interruption. I I Announcement Type When the announcement is said Monday seven o'clock AM Sunday twelve o'clock PM Wednesday six fifteen PM lDlsplay showsl Au i : n L1 .when you push the ,"lE: nE Announcebutton' , " E : l 5 Number of messages received twelve (1 2 messages are recorded.) .When you push the playback button. .When you push your Code No. on a remote phone to play back the recorded message.

performance, we recommend you to replace the OGM and the ICM cassette tapes every six months and to re-record the outgoing message every three months supposing that the unit answers calls about ten times every day. oNever place a cassette lape near a magnetic source, such as a magnel or a TV set, because this will alfect the tape quality. oShould the lncoming Message cassette tape break or become worn, replace il with a high quality "NORMAL" tape. Use Panasonic (C-30, C-60, C-90), TDK or MAXELL cassette tape. Metal or chrome tape cannot be used. .Slack in the tape can be tightened by rotating the tape reel with a pencil, as shown: .Do nol use C-1 20 tape to prevent the tape from sticking. oA sensing foil (silver) is attached to the endlesstape. lfthe sensing foil does not .contact the sensing switch, the endless tape will not stop automatically, and it is probably worn or cracked. Replace it with a new Panasonic endless cassette tape (KX-C030). oObserve carefully that the tape and capstan are located as shown below, and insert the endless tape into the 'machine. The following endless cassette tapes can also be used with this unit: .KX-Co10 oKX-C020 Correct Capstan Tape X'ffiT'x' w - 1 3 - Maintenance Others Because the head and capstan assemblies are in contact with the taoe. dirt and residue from the tape can easily adhere lo these parts, causing distortion. These parts should be cleaned periodically in the manner described below: oClean the head surfaces, sensing switch, pressure rollers and capstans with a cotton swab. ll these surfaces are extremely dirty, dampen the cotton swab with alcohol. Notes: .Do not bring magnetic or metal obiects, such as a screwdriver, near the head assemblies, as such ob.lects could magnetize the heads. .Do not oil any part of the unit. Pressure roller Sensing Switch .lf there is trouble, disconnect the unit from the teleDhone line. When the telephone is connected to the EASA- PHONE, disconnect the telephone lrom the EASA-PHONE and plug the telephone directly into the telephone line. lf the telephone operates properly, do not reconnect the unit to the line until the trouble has been repaired by an authorized Panasonic Factory Service Center. lf the telephone does not operate when the unit is disconnected, chances are that the trouble is in the telephone system, and not in the unit. . Do not use benzine, thinner, or similar solvents. Do not use abrasive oowderto clean the cabinet. Wipe itwith a soft cloth. .Keep the unit away from heating ' appliances and electrical noise generating devices such as lluorescent lamDs. motors and television. These noise sources can interfere with the performance of the EASA-PHONE. .This unit and the cassette tapes should be kept free ol dust, moisture, high temperature and vibration, and should not be exposed to direct sunlight. .Never attempl to insert wires, pins, etc. into the vents or other holes of this unit.

when I push any buttons. ol cannot remove the cassette from the unit. The unit has been set to operale as an answering' machine, but no incoming messages are recorded. The unit does not function. However, a beep sounds 6 times and the answer Sndicator flashes on and off quickly. I have played back all the recorded messages and I wanl to record the nexi phone call after the last recorded message. I push the button of a remote phone, but the unit does not respond. Some incoming messages have not been recorded up to its end. Cause & Remedy Unplug the AC adaptor and plug it in again. The OGM cassette might be broken. Replace it with a new one. (Refer to the endless cassette tape on page 13.) Clean the heads. (See Maintenance instruction on page 14.) .Wait for 7 seconds. The unit will be ready to record the next phone call. o In case of remote operation, just hang up. .Make sure that you are using your own code number. . Record the outgoing message in a quiet ptace. Set the CPC Switch to the "8". See page I. oThe OGM cassette is broken (cut, worn out or twisted). Replace the cassette with a new one. oThe OGM is recorded improperly. Record a new OGM. oThe recording time selector is set to ..ANNOUNCE'', @ I Message or the Incoming I I Message tape is played I back, the sound level is I low, even if the Volume I w lmportant Information s WARNING lf you are required from the Telephone Company, inform the followings. oFCC Registration No. . . . ACJ96N.1 9677-AN.N o R i n g e r E q u i v a l e n c e . . . . . . . . 0 . 4 8 .The particular line to which the equipment is connecreo In the event terminal equipment causes harm to the telephone network, lhe telephone company should notify the customer, if possible, that service may be stopped. However, where prior notice is impractical, the company may temporarily cease service providihg that they: (a) Promptly notify the cuslomer. (b) Give the customer an opportunity lo correct the problem with their equapment. (c) Inlorm the customer of the right to bring a ' complaint to the Federal Communication Commission pursuanl lo procedures set oul in F.C.C. Rules and Regulataons Subpart E of Part 68. The Telephone Company may make changes in its communications facilities, equipment, operations or procedures. where such action as reasonably required in the operation of its business and is not inconsistent with the rules and regulations in F.C.C. Part 68. ll such changes can be reasonably expected to render any customer terminal equipment incompatible with telephone company communications facilities, or require modification or alleration of such terminal equipment, or otherwise materially affect its use or performance. the customer shall be given adequate notice in writing, to allow the cuslomer an opportunity to maintain uninterruDted service. TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO RAIN OR ANY TYPE OF MOISTURE. "This eauipment has been tested and found to comply with the limits for a Class B computing device in accordance wilh the sp€cifications set forth in Subpart J of Part 15 ol the F.c.c. Rules. ll this equipmenl does cause interference to radio or television reception which can be determined by turning the equipment on and oft, use the equipmenl in another location and/or utilize an electrical outlet different trom that used by the receiver." - 1 6 -