Sonos Multi-Room Music System Operation & User’s Manual

No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including but not limited to photocopying, recording, information retrieval systems, or computer network without the written permission of Sonos, Inc. Sonos is a registered trademark of Sonos, Inc. in the United States, Canada, United Kingdom, Benelux (Belgium, Luxembourg and the Netherlands), Japan, Finland, France, Mexico, Germany, Russia and Australia, and a trademark of Sonos, Inc. in other countries. SonosNet, ZonePlayer, ZoneBridge and all Sonos logos are trademarks of Sonos Inc. in the United States and other countries. Macintosh®, Mac OS®, and iPod are trademarks of Apple, Inc., registered in the U.S. and other countries. iPhone is a trademark of Apple Inc. Windows Vista™ and Windows® XP are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. This product includes technology owned by Microsoft Corporation and under a license from Microsoft Licensing, GP. Use or distribution of such technology outside of this product is prohibited without a license from Microsoft Corporation and/or Microsoft Licensing, GP as applicable. MPEG Layer-3 audio decoding technology licensed from Fraunhofer IIS and Thomson. Sonos uses MSNTP software, which was developed by N.M. Maclaren at the University of Cambridge. (c) Copyright, N.M. Maclaren, 1996, 1997, 2000; (c) Copyright, University of Cambridge, 1996, 1997, 2000. All other products and services mentioned may be trademarks or service marks of their respective owners. © 2004-2009 by Sonos, Inc. All rights reserved. Version: 091001

System Chapter 1 Overview Your Computer Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 System Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4 Language Preference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4 Chapter 2 System Setup Setting Up a New Sonos System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4 Step 1: Connect one Sonos component to your router. . . . . . . . . . . . . . . 2-4 Adding to an Existing Sonos System . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13 Add a ZoneBridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13 Add a ZonePlayer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15 Add a Sonos Controller 200 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16 Add an iPhone or iPod touch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-17 Renaming a ZonePlayer or ZoneBridge . . . . . . . . . . . . . . . . . . . . . . . . . . 2-18 Turning Off White Status Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-19 Changing a ZonePlayer’s Operating Mode . . . . . . . . . . . . . . . . . . . . . . . . 2-20 Turning Off Music System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-21 Equalization (Sound Settings) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-21 Using Headphones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-23 Using Line-out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-24 Using Line-in . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-26 ZonePlayer 120/90 Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-30 ZonePlayer 120 Rear Panel Connectors . . . . . . . . . . . . . . . . . . . . . . . . . 2-31 ZonePlayer 100 Rear Panel Connectors . . . . . . . . . . . . . . . . . . . . . . . . . 2-33 ZonePlayer 90 Rear Panel Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . 2-34 ZonePlayer S5 Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-36 ZonePlayer S5 Rear Panel Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-37 ZoneBridge Rear Panel Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-40

What Are Zones? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1 Zone Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1 Linking zones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 Dropping zones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4 Chapter 4 Managing and Playing Music Available Music Sources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1 Managing Music Folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3 Using the Sonos Controller for PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3 Using the Sonos Controller for Mac . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5 Using the Sonos Controller 200 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7 Using the Sonos Controller for iPhone . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8 Selecting from Music Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10 Using the Sonos Controller for PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10 Using the Sonos Controller 200 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13 Using the Sonos Controller for iPhone . . . . . . . . . . . . . . . . . . . . . . . . . 4-14 Music Library Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-17 Sort folders by preference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-17 Compilation albums. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-18 Imported playlists. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-21 Using Twitter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-23 Managing the Music Queue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-26 Removing a track from the queue . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-26 Moving a track within the queue. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-27 Clearing the music queue. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-29 Changing the play mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-29 Viewing large album art . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-31 Music Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-31 Activating a music trial. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-32 Adding a compatible music service . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-33 Showing/hiding the Music Services tab . . . . . . . . . . . . . . . . . . . . . . . . 4-35 Your music service password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-36 Removing a music service trial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-37 Audible.com® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-37 Adding an Audible account. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-39 Deleting an Audible account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-40 Deezer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-41 Last.fm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-42

Using the Sonos Controller for PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-44 Using the Sonos Controller for Mac . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-47 Using the Sonos Controller 200. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-50 Using the Sonos Controller for iPhone . . . . . . . . . . . . . . . . . . . . . . . . . 4-53 Pandora® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-55 Using the Sonos Controller for PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-56 Using the Sonos Controller for Mac . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-59 Using the Sonos Controller 200. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-63 Using the Sonos Controller for iPhone . . . . . . . . . . . . . . . . . . . . . . . . . 4-66 Rhapsody® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-68 Using the Sonos Controller for PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-69 Using the Sonos Controller for Mac . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-73 Using the Sonos Controller 200. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-76 Using the Sonos Controller for iPhone . . . . . . . . . . . . . . . . . . . . . . . . . 4-78 SIRIUS® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-80 Using the Sonos Controller for PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-80 Using the Sonos Controller for Mac . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-84 Using the Sonos Controller 200. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-88 Using the Sonos Controller for iPhone . . . . . . . . . . . . . . . . . . . . . . . . . 4-90 Windows Media® Player 11 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-92 Sonos Playlists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-94 Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-97 Selecting a radio station or show. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-97 Setting up or changing a local radio location. . . . . . . . . . . . . . . . . . . . . 4-98 Adding a new radio station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-99 Editing a radio station. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-99 Adding a station or show to your Favorites list . . . . . . . . . . . . . . . . . . 4-100 Deleting a station or show from your Favorites list. . . . . . . . . . . . . . . . 4-100 Chapter 5 The Sonos® Controller 200 Using the Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2 Navigation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2 Playback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2 Volume Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3 Sensors and Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4 Connecting the Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4 Sleep Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5 Turn off Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6 Clock and Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7

Adjusting Controller Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11 Additional Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-13 Chapter 6 Sonos® Controller for iPhone Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2 Playback Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3 Volume Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4 Sleep/Wake . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5 Clock and Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5 Online Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7 Chapter 7 Sonos Controller for PC Playback Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2 Volume Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3 Using Headphones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4 Clock and Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4 Software Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-7 Additional Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-8 Firewall Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-9 Chapter 8 Sonos Controller for Mac Playback Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3 Volume Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3 Using headphones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-4 Clock and Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-4 Software Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-6 Additional Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-8 Uninstalling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-9 Firewall Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-9 Enabling Windows File Sharing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-11 Chapter 9 The Sonos® Controller 100 Connecting the Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1 Battery Charging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2 Using the Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-4 Navigation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-4 Playback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-5 Volume control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-6

Sleep modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-8 Zone Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-9 Turning off white status indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-11 Music Folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-12 Playing Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-15 Music Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-17 Napster. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-17 Pandora . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-20 Rhapsody . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-22 SIRIUS Internet Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-25 Line-In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-27 Clock and Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-28 Online Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-30 Adjusting Equalization Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-32 Adjusting Controller Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-33 Additional Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-35 Appendix A Tips and Troubleshooting Basic Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1 ZonePlayer Status Indicator Explanations . . . . . . . . . . . . . . . . . . . . . . . . . A-11 Appendix B Sonos Device Specifications Sonos ZonePlayer 120 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1 Sonos ZonePlayer 90 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-3 Sonos ZonePlayer S5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-5 Sonos Controller 200 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-7 Sonos Controller 100 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-9 Sonos ZoneBridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-10 Sonos Loudspeaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-12 Appendix C Alternate Sonos System Setup System Setup Using Sonos Controller 200 . . . . . . . . . . . . . . . . . . . . . . . . . C-2 System Setup Using iPhone/iPod touch . . . . . . . . . . . . . . . . . . . . . . . . . . . C-6 System Setup for NAS Device (no router) . . . . . . . . . . . . . . . . . . . . . . . . . C-10 System Setup Using Sonos Controller 100 . . . . . . . . . . . . . . . . . . . . . . . . C-13 A Index

provisions of the R&TTE Directive (1999/5/ED). A copy of the full Declaration of Conformance may be obtained at http://eu.sonos.com. Attention In France, operation is limited to indoor use within the band 2.454- 2.4835 GHz. (Attention. En France, l’utilisation en intérieur est limitée à la bande de fréquences 2,454-2,4835 GHz.) USA This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced audio technician for help. Modifications not expressly approved by the manufacturer may void the user's authority to operate the equipment under FCC rules. Canada This Class B digital apparatus complies with Canadian ICES-003 and RSS-210. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

pointed such that it does not emit RF field in excess of Health Canada limits for the general population; consult Safety Code 6, obtainable from Health Canada’s Web site www.hc-sc.gc.ca. RF Exposure Requirements To comply with FCC and EU exposure essential requirements, a minimum separation distance of 20cm (8 inches) is required between the equipment and the body of the user or nearby persons. Recycling Information This symbol on the product or on its packaging indicates that this product shall not be treated as household waste. Instead please deliver it to the applicable collection point for the recycling of electrical and electronic equipment. By recycling this product correctly, you will help conserve natural resources and prevent potential negative environmental consequences. For more detailed information about recycling of this product, please contact your local city office, your household waste disposal service or the shop where you purchased the product.

To play the digital music files stored on your computer, your computer network must meet the following requirements: Network Requirements • DSL/cable modem, or LAN-based, high-speed Internet connection. • If you currently have a cable or DSL modem connected directly to your com- puter, you should install a router between your modem and your computer to enhance your computer’s security, and to share the Internet connection with your Sonos Multi-Room Music System and other devices. If you do not have a router, you should purchase and install one before proceeding. • If you are going to use the Sonos Controller for iPhone application (for iP- hone or iPod touch), you will need a wireless router in your home network. System requirements • 500 MHz processor or better • 128 MB RAM minimum/256 MB RAM recommended • Network hardware as described above Note: Your network must have a high-speed Internet connection, as the Sonos® Multi-Room Music System is designed to provide you with online software updates. Your Sonos system must be registered to receive these updates so be sure to register during the setup process. At no time is your e- mail address provided to other companies. Chapter 1

1-2 Compatible operating systems • Windows® XP and higher • Macintosh® OS X, 10.4 and higher Compatible music services • Best Buy® Digital Music Store • Deezer • Last.fm™ • Napster® • Pandora® • Rhapsody® • SIRIUS® Internet Radio • and downloads from any service offering DRM-free tracks Compatible playlist formats • iTunes® • Musicmatch™ • Rhapsody® • Windows Media® Player • WinAmp® Compatible audio formats • Compressed MP3 • WMA (including Windows Media purchased songs) • AAC (MPEG4) • iTunes Plus • Ogg Vorbis • Audible .AA files (format 4) • Apple Lossless • Flac (lossless) • Uncompressed WAV and AIFF files

1-3 Native support for 44.1kHz sample rates. Additional support for 48kHz, 32kHz, 24kHz, 22kHz, 16kHz, 11kHz, and 8kHz sample rates. Previously purchased Apple “Fairplay” DRM-protected songs may need to be upgraded. See Apple for details. WMA Lossless formats not currently supported. Compatible streaming formats • MP3 • WMA Technical Support Whatever you need, our Sonos Support team is just an email or live support chat away. • Email: [email protected] • Web site: www.sonos.com/support to visit our Forums, browse our Frequently Asked Questions (FAQ) pages, or request assistance. • Live Text-Chat and Telephone: www.sonos.com/support/contact to live chat or find the correct telephone number for your country. Additional Information • For the latest product documentation, go to http://www.sonos.com/support/ documents • For the latest system requirements or compatible audio formats, go to http:// faq.sonos.com/specs • For the latest Sonos Multi-Room Music System product news, go to http:// www.sonos.com Note: Please visit our Web site at http://faq.sonos.com/specs for the latest system requirements, including supported operating system versions.

1-4 System Registration Registering your music system allows you to receive technical support, Sonos software upgrades, and several free music service trials. At no time is any of your information provided to other companies. Using the Sonos Controller for Mac or PC Select Sonos System Registration from the Help menu (Windows) or the Sonos menu (Macintosh). Using a handheld Sonos Controller 1. From the Music Menu, touch Settings>Advanced Settings. 2. Touch System Registration, and then follow the prompts to register your Sonos Multi-Room Music System. Language Preference Using the Sonos Controller for PC 1. From the File menu, select Preferences. 2. Select the General tab. 3. Select your language preference from the Language field. Using the Sonos Controller for Mac The Sonos Controller for Mac will try to use the language you have selected in your OS X operating system (System Preferences). Using the Sonos Controller 200 1. From the Music Menu, touch Settings>Controller Settings>Advanced Settings>Language. 2. Touch to select your language preference.

1-5 Windows Shortcut Keys FUNCTION KEY SEQUENCE Help F1 Album Art F4 Equalizer F5 Unmute All Zones F6 Mute All Zones F7 Mute Zone F8 Volume Down F9 Volume Up F10 Next CTRL + F Play/Pause CTRL + P Play Now CTRL + N Play Next CTRL + Shift + N Previous CTRL + B Add to Queue CTRL + Q Shuffle CTRL + H Repeat CTRL + T

1-6 Macintosh Shortcut Keys FUNCTION KEY SEQUENCE Add to Queue Option + Command + A Album Art Command + — Clock and Alarms Shift + Command + C Drop Zone Shift + Command + D Equalizer Command + = Help Command + ? Hide Music Library Command + L Library Command + 1 Line-In Command + 5 Link Zone Shift + Command + L Music Services Command + 2 Mute All Zones Option + Shift + Command + Down Arrow Mute Zone Option + Command + Down Arrow Next Command + Right Arrow Next Zone Shift + Command + Down Arrow Play/Pause space Play Now Option + Command + P Play Next Option + Command + N Preferences Command + , Previous Command + Left Arrow

1-7 Previous Zone Shift + Command + Up Arrow Radio Command + 4 Repeat Option + Command + R Schedule Music Index Updates Shift + Command + U Set Up Music Library Shift + Command + M Set Up Zones Shift + Command + Z Shuffle Option + Command + S Sleep Timer Shift + Command + S Sonos Playlists Command + 3 Unmute All Zones Option + Shift + Command + Up Arrow Update Music Index Now Shift + Command + I Volume Down Command + Down Arrow Volume Up Command + Up Arrow

If you are adding components to an existing Sonos music system, see "Adding to an Existing Sonos System" on page 2-13. New to Sonos? Unpack your Sonos components, and then simply follow the setup instructions in sequential order to ensure that you set up your Sonos® Multi-Room Music System correctly. See "Your Computer Requirements" on page 1-1 to make sure your home network is ready for Sonos, and then turn to "Setting Up a New Sonos System" on page 2-4 for installation instructions. Chapter 2

2-2 The ZonePlayer 120... • Includes a high-performance, built-in amplifier that can power large or small speakers, allowing you to enjoy superior audio quality in every room. • Includes a multi-port Ethernet switch to enable direct connections to routers, computers, or other ZonePlayers. • Includes analog audio inputs with digital encoding so that music from an ex- ternal audio source (such as a CD player or portable MP3 player) can be con- nected to one ZonePlayer, and played by all the other ZonePlayers in your system. The ZonePlayer 90... • Is designed to be used with an external amplifier. It contains both analog and digital outputs so that you can easily connect it to your existing audio equipment. • Creates a music zone in a room where you already have an amplifier, such as your home theater system or the stereo system in your family room. • Creates a music zone in your home office where you already have a computer or a pair of powered speakers. • Can be used if you have a distributed audio system that is driven from an amplifier in one central location with speaker wires home-run to this central location. The ZonePlayer S5... • Creates room-filling, high-performance sound using a five-way speaker system driven by five digital amplifiers. • Travels easily— its compact size and molded handle make it easy to place the ZonePlayer S5 on the kitchen counter or take it out to the patio with you. • Works seamlessly with the complete range of existing Sonos products. The ZoneBridge 100... • Connects the Sonos Multi-Room Music System to your home network when your router is in a location where you don’t want to play music. • Extends the wireless range of your Sonos Multi-Room Music System when you

2-3 want to set up a music zone in an area that lies beyond your current SonosNet wireless range. The Sonos Controller 200... • Lets you wirelessly control the music and where it's being played, from any room in your house—no pointing or line-of-sight requirements. • Full-color LCD touch screen makes it simple to: • search or browse for songs • queue up tracks and playlists • select zones—listen to different songs in every room, or listen to the same song in every room. • control volume, playback and system settings The Sonos Controller for iPhone... • Lets you wirelessly control your entire Sonos system over your home Wi-Fi net- work. • Turns your iPhone or iPod touch into a full-fledged Sonos Controller so you can control your entire music experience with a touch of a finger. • Has a touch-screen interface and fits in your pocket so you can carry it with you all over the house.

2-4 Setting Up a New Sonos System Step 1: Connect one Sonos component to your router Connect an Ethernet cable (supplied) from any of the Ethernet switch connectors on the back of a ZonePlayer or ZoneBridge to an open port on your router. Do not connect the Sonos component directly to your cable or DSL modem unless your modem has a built-in router. • The first Sonos component you install must connect to your home network us- ing an Ethernet cable. If you only have a wireless network, you can go to http://faq.sonos.com/wireless for assistance. • If you have structured (built-in) wiring that connects to a router located else- where in your home, you can connect from a live wall plate to any of the Ether- net switch connectors on the back of a Sonos component. Note: Which Sonos component should I connect to my broadband router? If you want to listen to music in this room: - Connect a ZonePlayer 120 with your choice of speakers - Connect a ZonePlayer 90 with an external amplifier or powered speakers - Connect a ZonePlayer S5 (which has built-in speakers) If you don’t plan to listen to music in this room, you can connect a Sonos ZoneBridge to your router instead.

2-5 Setup illustration (into router) Alternate setup illustration (no open router port) If you don’t have an open port on your router, you can disconnect your computer from the router and connect it to the ZoneBridge or ZonePlayer instead. Then you can connect the Sonos component into the router port the computer was previously plugged into (see ZoneBridge example below.) Note: To maintain your computer’s security, do not connect the Sonos component directly to your cable/DSL modem.

2-6 Step 2: Place ZonePlayers in the rooms of your choice After connecting one Sonos component to your router, place other ZonePlayers in the rooms of your choice. If you are connecting a ZonePlayer 120 1. Attach speakers to a ZonePlayer 120: • Your speaker’s power rating should be at least 75W for 8 Ohm speakers, and at least 150W for 4 Ohm speakers. Do not connect speakers rated at less than 4 Ohms. • Use your thumb or finger to firmly push the spring-loaded speaker connector post inward to reveal the connection hole. • Insert the stripped end of the speaker wire into the hole, then release. The stripped portion should be caught firmly in the connector post. Note: Connect the red (+) and black (-) terminals from each speaker to the corresponding terminals on the ZonePlayer. Mismatching of polarities will result in weak central sound, and a distorted sense of sound direction. When making connections, ensure that none of the strands of your speaker wire come in contact with an adjoining terminal on the rear panel.

2-7 • Repeat to install the other speaker wires. 2. Attach the power cord and plug into a wall outlet—make sure the Voltage Switch on the back of the ZonePlayer is set to the proper position for your country before applying power. The Mute button indicator and the ZonePlayer Status indicator will begin to flash. (If this ZonePlayer was previously connected to another Sonos Multi-Room Music System, the ZonePlayer Status indicator may light solid white instead.) If you are connecting a ZonePlayer 90 1. Attach the power cord and plug in the ZonePlayer. The Mute button indicator and the ZonePlayer Status indicator will begin to flash. (If this ZonePlayer was previously connected to a Sonos Multi-Room Music System, the ZonePlayer Status indicator may light solid white instead.) 2. Connect your ZonePlayer 90 to an external amplifier by choosing one of the following options: If your speakers have banana connectors, you can insert the plugs directly into the banana jacks on the back of the ZonePlayer 120 instead (available in North America only)

2-8 Connect to a home theater or amplifier • If you have digital inputs on your home theater or amplifier, you can use either a TOSLINK® optical audio cable or a digital coaxial cable to connect the Zone- Player 90’s digital output to the digital input on the receiver. • If you have analog inputs on your home theater or amplifier, use a standard RCA audio cable to connect a ZonePlayer’s analog audio output to the audio inputs on the receiver. • Select the proper input channel on the receiver. • After you finish setting up your Sonos system, go to "Using Line-out" on page 2-24 to adjust the volume settings. Connect to a computer or powered speakers • You will need a stereo mini to RCA Y-adapter audio cable (one 1/8-inch stereo miniplug to dual RCA male connectors) to connect the ZonePlayer’s analog audio output to the computer’s audio input. • You may need a Y-adapter audio cable (one1/8-inch stereo miniplug to dual Amplified audio device ZonePlayer 90

2-9 RCA male connectors) to connect the speakers to the audio outputs on the ZonePlayer. If your speakers have a male 1/8-inch stereo plug, you will need to attach a female-to-female coupler between the speaker plug and the Y- adapter audio cable. For additional information on connecting audio devices, you can visit our Web site at http://faq.sonos.com/cables. If you are connecting a ZonePlayer S5 Simply attach the power cord and apply power. Step 3: Install the software If your operating system is Windows® XP or later, or Macintosh® OS X, simply insert the Sonos System Setup CD-ROM and follow the on-screen instructions to download and install the software, configure your music system, and set up access to your music files. • If you have a different operating system, you can set up your music system us- ing a Sonos Controller or an iPhone or iPod touch instead. • See "System Setup Using Sonos Controller 200" on page C-2 for assistance setting up Sonos using a Sonos Controller 200. • See "System Setup Using iPhone/iPod touch" on page C-6 for assistance setting up Sonos using an iPhone or iPod touch. • If you only have a NAS device, see "System Setup for NAS Device (no rout- er)" on page C-10. • See "System Setup Using Sonos Controller 100" on page C-13 for assis- tance setting up Sonos using a Sonos Controller 100. Note: During the setup process, you will be prompted to register your Sonos system. Your music system must be registered in order to receive future software updates, technical support and access to free music service trials, so please be sure to register during the setup process. We do not share your email address with other companies.

2-10 Note: Firewall software such as Norton Internet Security™, McAfee® Personal Firewall, Windows Firewall, or Mac OS X built-in firewall, can block the operation of your Sonos software. During installation, you may see prompts from your firewall software indicating that the Sonos application is attempting to perform certain operations. You should always allow full access to the Sonos Controller for Mac or PC. You may also need to change the settings of your firewall software to ensure that Windows file sharing is not blocked. Please go to our Web site at http://faq.sonos.com/firewall for detailed instructions. For use with: • Windows XP and higher • Mac OS X

2-11 Step 4: Add the Sonos Controller 200 Sonos Controller 200 Insert the power adapter into the back of the Sonos charging cradle. Place the Controller 200 into the charging cradle momentarily to wake it up, and then follow the prompts on the Controller’s screen to add it to your music system.

2-12 Sonos Controller for iPhone Download the Sonos Controller for iPhone application. You can either tap the App Store icon on your iPhone or iPod touch, or you can download it from iTunes— if you download the Sonos Controller from iTunes, you will need to sync before you see the Sonos logo display on your iPhone. Tap the Sonos icon and then follow the prompts to add the Sonos Controller for iPhone to your Sonos Multi-Room Music System If you are using a Sonos Controller 200, see "The Sonos® Controller 200" on page 5- 1 for additional information. If you are using an iPhone or iPod touch, see "Sonos® Controller for iPhone" on page 6-1 for additional information. If you are using a Sonos Controller 100, see "The Sonos® Controller 100" on page 9- 1 for additional information.

2-13 Adding to an Existing Sonos System For help adding a component to your Sonos Multi-Room music system, you can go directly to: • "Add a ZoneBridge" on page 2-13 • "Add a ZonePlayer" on page 2-15 • "Add a Sonos Controller 200" on page 2-16 • "Add an iPhone or iPod touch" on page 2-17 When and why should I use a wireless connection? The Sonos Multi-Room Music System uses a built-in wireless connection to communicate between Sonos components. This means ZonePlayers can be placed anywhere in and around your home and connect wirelessly when a wired Ethernet connection is not available. Use wireless connections when: • You don’t want to install network cables • You may want to move the ZonePlayer • There is enough wireless signal strength for the ZonePlayer to function reliably Add a ZoneBridge If you are adding a ZoneBridge to an EXISTING Sonos system, please follow the steps below. If you are setting up a NEW Sonos Multi-Room Music System, please see "Setting Up a New Sonos System" on page 2-4 instead. Note: Thick walls, 2.4 GHz cordless telephones, or the presence of other wireless devices can interfere with or block the wireless network signals from your Sonos Multi-Room Music System. Once you locate your ZonePlayer, if you are experiencing difficulty, you can try one (or more) of the following resolutions — relocate the ZonePlayer, change the wireless channel your music system is operating on (see page A-4), or make a wired connection by connecting an Ethernet cable from your router to the ZonePlayer, or from one ZonePlayer to another. If you are still having trouble placing your units within wireless range of each other, you can go to our Web site at http://faq.sonos.com/range for more information.

2-14 You can use a Sonos ZoneBridge to replace the ZonePlayer that is currently wired to your router, or you can place a ZoneBridge in any location to extend the wireless range of your Sonos Multi-Room Music System. 1. Attach the power adapter and plug in the ZoneBridge. Be sure it is the proper power adapter for your country. 2. Choose one of the following options: • Using the Sonos Controller for Mac or PC, select Add a ZonePlayer or Zone- Bridge from the Zones menu. • Using a handheld Sonos Controller, select Settings>Add a Zone from the Mu- sic Menu. You may be prompted to update your music system during this process. Now that you’ve added the ZoneBridge to your music system— • If you are replacing the ZonePlayer that is currently attached to your router, you can unplug the wired ZonePlayer, replace it with the Sonos ZoneBridge, and move the original ZonePlayer to a new location. • If you are using the ZoneBridge to extend the wireless network in your house, locate the ZoneBridge wherever you want additional wireless coverage. If desired, you can also move any existing ZonePlayer(s) to other locations. A Sonos ZoneBridge will not display in your Zones menu after it is set up. If you wish to change the settings for this device, you can choose one of the following options: • Using the Sonos Controller for Mac or PC, select Zones>ZoneBridge Settings. Highlight the ZoneBridge, and then click Settings. Note: If you are replacing the wired ZonePlayer in your music system with a Sonos ZoneBridge, first add the new ZoneBridge to your music system (steps below). You can then unplug the wired ZonePlayer from your router, replace it with the Sonos ZoneBridge, and move the original ZonePlayer to a new location. During the setup process, you will be prompted to press and release the Connect button on top of the ZoneBridge. The indicator lights will flash green and white while the ZoneBridge is connecting.

2-15 • Using a handheld Sonos Controller, select Settings>ZoneBridge Settings from the Music Menu. Add a ZonePlayer It’s easy to add a new ZonePlayer. If your house has structured (built-in) wiring, you can make a ‘wired’ connection to the new Sonos component. If not, you can connect wirelessly. 1. Place the ZonePlayer in the room you have selected, and apply power. 2. If you are making a wired connection, connect a standard Ethernet cable from either your router, another ZonePlayer, or a ‘live’ network wall plate to any of the Ethernet switch connections on the back of the new ZonePlayer. If you are making a wireless connection skip this step and proceed to step 3. 3. Choose one of the following options: • If you are adding a ZonePlayer 120, attach desired speakers (see "If you are connecting a ZonePlayer 120" on page 2-6 if you need help with this step). • If you are adding a ZonePlayer 90, connect an external amplifier (see "If you are connecting a ZonePlayer 90" on page 2-7 if you need help with this step). • If you are adding a ZonePlayer S5, attach the power cord and apply power. 4. Choose one of the following options: • Using the Sonos Controller for Mac or PC, select Add a ZonePlayer or Zone- Bridge from the Zones menu. Or, • Using a handheld Sonos Controller, select Settings>Add a Zone from the Mu- sic Menu. Caution: Do not place any items on top of your ZonePlayer. This may impede the air flow and cause your ZonePlayer to overheat.

2-16 Add a Sonos Controller 200 Connect the power adapter to the back of the Sonos charging cradle (included) and plug the cradle into a power outlet. Place the Controller into the charging cradle momentarily to wake it up (the screen will come alive when it’s ready), and then follow the Controller’s on-screen instructions to add it to your Sonos Multi-Room Music System. If you are connecting a Controller 100, see "The Sonos® Controller 100" on page 9- 1 for additional information. • During the setup process, you will be asked to press and release the Mute and Volume Up buttons simultaneous- ly on the ZonePlayer you are adding. • You may release the buttons as soon as the Mute indica- tor (green) and the ZonePlayer Status Indicator (white) start to blink alternately (this takes approximately 1 sec- ond.) • When the ZonePlayer has been successfully added to your music system, the Mute indicator will go out and the ZonePlayer Status indicator will change to solid white.

2-17 Add an iPhone or iPod touch The Sonos Controller for iPhone application turns your iPhone or iPod touch into a full-fledged Sonos Controller. You simply need to have an iPhone or iPod touch connected to your wireless router, and at least one ZonePlayer set up. (iPhones, iPod touches, and Sonos ZonePlayers are sold separately.) 1. Download the Sonos Controller for iPhone application. You can either tap the App Store icon on your iPhone or iPod touch, or you can download it from iTunes— if you download the Sonos Controller from iTunes, you will need to sync before you see the Sonos logo display on your iPhone. 2. Tap the Sonos icon and then follow the prompts to add the Sonos Controller for iPhone to your Sonos Multi-Room Music System. Note: To use the Sonos Controller for iPhone, your iPhone or iPod touch must be connected to your wireless network and the Wi-Fi setting must be set to On. If you need to make changes to your wireless connection, you can select Settings>Wi-Fi from the Home screen on your iPhone or iPod touch. For additional help with this step, refer to the manual that accompanied your iPhone (http://support.apple.com/manuals.)

2-18 If you should need assistance while setting up your Sonos system using an iPhone or iPod touch, you can go to our Website at http://faq.sonos.com/icr for troubleshooting help. For additional information about the use of your Sonos Controller, see "Sonos® Controller for iPhone" on page 6-1. Renaming a ZonePlayer or ZoneBridge If you name a ZonePlayer incorrectly, or if you move a ZonePlayer to another room, you can rename it to suit your preference. Using the Sonos Controller for Mac or PC 1. From the Zones menu, select ZonePlayer Settings. If you want to change a ZoneBridge instead, select ZoneBridge Settings. 2. Select the zone you wish to change, and click Settings. From the Zone Name tab, select a name from the list, or type a new name for this ZonePlayer in the Zone Name field, and then click OK. Using a Sonos Controller 200 1. From the Music Menu, touch Settings>ZonePlayer Settings. If you wish to change the name of a ZoneBridge, select ZoneBridge Settings instead. 2. Touch to select the zone you wish to change. 3. Select ZonePlayer Name. 4. Choose one of the following options: • Drag your finger to scroll the room list, and touch to select the one you want. Or, • Touch Enter New to type a unique name. Use the keyboard to enter a type the name, and then touch OK. Using the Sonos Controller for iPhone 1. From the Music menu, tap Settings>ZonePlayer Settings. If you wish to change the name of a ZoneBridge, tap ZoneBridge Settings instead.

2-19 2. Tap to select the zone you wish to change. 3. Tap ZonePlayer Name. 4. Choose one of the following options: • Drag your finger to scroll through the list. Highlight the name you want to se- lect, and tap Done. • To create a unique room name, tap the current name field to display the key- board. Tap the Delete button to erase the current name and then type a differ- ent name. Tap Done when you are finished typing. Tap Done again to accept the new name, or tap Cancel to leave the screen without making the change. Turning Off White Status Indicator A constant white light displays on the front of a ZonePlayer or ZoneBridge to indicate that the unit is functioning in normal operation. If you have a ZonePlayer located in a bedroom, you may want to turn this Status Indicator Light off so that when the unit is in normal operation, the white light does not display. However, if the ZonePlayer status indicator begins to flash amber, see "ZonePlayer Status Indicator Explanations" on page A-11 for additional information. Using the Sonos Controller for Mac or PC 1. From the Zones menu, click ZonePlayer Settings. If you wish to turn off a ZoneBridge status indicator light, select ZoneBridge Settings instead. 2. Highlight the ZonePlayer/ZoneBridge you wish to adjust, and click Settings. 3. From the Status Indicator Light tab, select On or Off and click OK. ZonePlayer Status Indicator Light; white when in normal operation

2-20 Using the Sonos Controller 200 1. From the Music Menu, touch Settings>ZonePlayer Settings. (If you wish to turn off a ZoneBridge status indicator light, select ZoneBridge Settings instead.) 2. Touch to select the zone you wish to affect. 3. Touch White Status Indicator Light—off means the white light on the front of the unit does not display during normal operation. Changing a ZonePlayer’s Operating Mode It’s possible to use a ZonePlayer simply to extend the wireless range of your Sonos Multi-Room Music System and not to play music, by placing the ZonePlayer into Sonos Extender mode. A ZonePlayer operating in Sonos Extender mode is sometimes referred to as a hidden ZonePlayer, and will not appear in your Zones menu. The ZonePlayer must already be part of your Sonos Multi-Room Music System in order to change its mode of operation. (You may wish to purchase a ZoneBridge to extend your Sonos system’s wireless range instead.) Using the Sonos Controller for Mac or PC 1. From the Zones menu, select ZonePlayer Settings. 2. Highlight the ZonePlayer you want to change, and click Settings. 3. Select the Advanced tab. 4. Select either Normal Mode or Sonos Extender Mode, and click OK. Using the Sonos Controller 200 1. From the Music Menu, select Settings>ZonePlayer Settings. 2. Touch to select the ZonePlayer you want to change. 3. Select ZonePlayer Mode, then select either Normal or Extender mode.

2-21 When a ZonePlayer is in Sonos Extender mode, it does not display in your Zones menu. When you change it back to normal operation using the ZonePlayer Settings screen, it will appear as an unnamed zone and you can rename it at that time. Turning Off Music System Your Sonos Multi-Room Music System is designed to be always on; the system uses minimal electricity whenever it is not playing music. To quickly stop streaming music in all zones, you can use the Pause All feature. • Using a handheld Sonos Controller, select Pause All from the Zone menu. • Using the Sonos Controller for Mac or PC, select Pause All from the Play menu. Your ZonePlayers will remain off until you press Play to restart each zone or zone group. Equalization (Sound Settings) You can change the sound settings (treble, bass, loudness, or balance) for each individual ZonePlayer. Using the Sonos Controller for Mac or PC Highlight a zone in the Zones pane, and then click the Equalizer button to change the sound settings (treble, bass, loudness, balance or volume) for an individual ZonePlayer. (You can also select Equalizer from the Play menu.) • To change the volume for a zone group, use the group volume control on the left. • If you have two or more zones in a group, use the Equalizer window to adjust the volume for each zone individually. Note: The loudness setting is designed to compensate for normal changes in the ear's sensitivity at low volumes— you can turn this setting on to boost certain frequencies, including bass, at low volume.

2-22 When headphones are plugged in, a headphone icon is visible on the Group Volume screen. If you adjust group volume, the volume in the zone with headphones attached will be unaffected. Using a handheld Sonos Controller 1. From the Music Menu, touch Settings>ZonePlayer Settings. 2. Touch to select a zone. 3. Select Music Equalization, and drag your finger across the sliders to make adjustments. • Slide controls to the right to increase, left to decrease. • To change the Loudness setting, tap On or Off. • To change the settings for a ZonePlayer back to the original default values, tap Reset All.

2-23 Using Headphones The ZonePlayer S5 has a headphone jack you can utilize for private listening. The headphone jack is auto detecting - plug in a pair of headphones and the ZonePlayer S5’s built-in speakers automatically mute. When you unplug the headphones, the speakers automatically come back on. When headphones are plugged in, a headphone icon is visible on the Volume screen. If you adjust group volume, the volume in the zone with headphones attached will be unaffected. 1. Plug a pair of headphones into the headphone jack. (Sonos will automatically drop the volume level down to 25%.) 2. Put on your headphones and increase the volume to a comfortable listening volume. 3. Remove the headphone jack from the back of the ZonePlayer S5 when you are ready to resume listening through the built-in speakers. Caution: Long term exposure to music played at high volume through headphones can cause permanent hearing damage. Note: If you don’t hear sound coming from your ZonePlayer S5, check to make sure there are no headphones plugged into the back of the unit.

2-24 Using Line-out You can easily connect your home theater, stereo, or powered speakers to a ZonePlayer. Depending on your ZonePlayer model, you can use analog or digital audio outputs to connect to an external amplifier. The ZonePlayer 90 has both digital and analog outputs, while the ZonePlayer 100 has analog outputs. The ZonePlayer 120 is not designed with audio outputs. For additional information on connecting audio devices, you can go to our Web site at http://faq.sonos.com/cables. To connect to a home theater 1. Choose one of the following options: • If you have digital inputs on your home theater receiver and your ZonePlayer supports digital audio output, you can use either a TOSLINK® optical audio cable or a digital coaxial cable to connect the ZonePlayer's digital output to the digital input on your home theater receiver. • If you have analog inputs on your receiver, use a standard RCA audio cable to connect a ZonePlayer's analog audio output to the audio inputs on your home theater receiver. 2. Select the proper input channel on your home theater system. 3. If you are setting up a new ZonePlayer that has audio outputs, plug in your ZonePlayer, and then choose one of the following options: • Use the Sonos Controller for Mac or PC to add the ZonePlayer to your Sonos system by selecting Add a ZonePlayer or ZoneBridge from the Zones menu. • Use a handheld Sonos Controller to add the ZonePlayer to your Sonos system by selecting Settings>Add a Zone from the Music Menu. To control the volume from home theater Set the line-out level on this ZonePlayer to Fixed by selecting one of the following options: • Using the Sonos Controller for Mac or PC, select ZonePlayer Settings from the Zones menu. Select the ZonePlayer attached to your home theater, and then click Settings. Click the Line-Out tab, and choose Fixed. • Using the Sonos Controller 200, select Settings>ZonePlayer Settings from

2-25 the Music Menu. Touch to select the ZonePlayer attached to your home the- ater, select Line-Out Level, and choose Fixed. To control the volume from Sonos system 1. Adjust your home theater or other audio device's volume to typical listening volume. 2. Set the line-out level on this ZonePlayer to Variable by selecting one of the following options: • Using the Sonos Controller for Mac or PC, select ZonePlayer Settings from the Zones menu. Select the ZonePlayer attached to your home theater, and then click Settings. Click the Line-Out tab, and choose Variable. • Using the Sonos Controller 200, select Settings>ZonePlayer Settings from the Music Menu. Touch to select the ZonePlayer attached to your home the- ater, select Line-Out Level, and choose Variable. 3. Use a Sonos Controller to adjust the volume on your Sonos system so you can hear music. This may be at the high end of the volume scale. 4. If desired, you can readjust the volume on your home theater system so that the volume range for the Controller falls within your typical listening range. To connect to a computer or powered speakers • If you are connecting to your computer: You will need a stereo mini-to-RCA Y adapter audio cable (one 1/8-inch stereo mini-plug to dual RCA male connec- tors) to connect the ZonePlayer’s analog audio output to the computer’s audio input. • If you are connecting to powered speakers: You may need a Y adapter audio cable (one 1/8-inch stereo mini-plug to dual RCA male connectors) to connect the computer’s speakers to the audio outputs on the ZonePlayer. If your speak- ers have a male 1/8-inch stereo plug, you can attach a female-to-female cou- pler between the speaker plug and the Y adapter audio cable, or you can use a Y-adapter audio cable (one 1/8-inch Female connector to dual RCA male connectors). Note: When you change the line-out level to Fixed on your ZonePlayer, you will not be able to adjust the volume or the equalization settings using your Sonos Controller.

2-26 Using Line-in You can connect an external source such as a CD player, portable music player, or television to your Sonos Multi-Room Music System, and this audio can be streamed to any ZonePlayer(s) in your house. So, connect your CD player to the Sonos Multi- Room Music System and listen to the CDs you haven’t had a chance to rip to your music library, or connect to your TV and listen to the game on the patio while cooking on the grill. Connecting a music source • Use a standard RCA cable to plug the external source into the analog Audio In connections on the back of your ZonePlayer. The source device will automati- cally be detected. • To connect a portable player to the ZonePlayer, use a 1/8 inch mini-stereo to RCA audio cable. Plug the mini-stereo end into the portable device and the RCA end into the Audio In connection on the ZonePlayer. Note: You can listen to music from the external device in any zone, and use the Sonos Multi-Room Music System to control the volume settings. However you must control the playback (forward, pause, etc.) from the line-in source. If you have Compressed encoding selected, you will notice a delay before the music starts to play.

2-27 Setup illustrations S5 analog audio in ZP120 analog audio in ZP90 analog audio in

2-28 Using the Sonos Controller for Mac or PC From the Music Library pane, click the Line-In tab. (Depending upon your screen resolution, you may need to click >> to select the Line-In tab.) • To play music from this source, select the audio component, and click Play Now. • To change the settings for this audio component, highlight the audio compo- nent, and click the Set Up button at the bottom of the window. From the Line- In tab, you can: • Select an audio component type from the Source Icon field. • Type a name in the Source Name field if you want to give the audio com- ponent a unique name, such as Mary’s iPod. • Select a line-in level for this device, and then click OK. A default (typical) line-in level is automatically assigned when you select the source icon. If the volume sounds too low, you can select a higher line level. You may ex- perience clipping at higher volume levels if you set the level too high. Using a handheld Sonos Controller From the Music Menu: • To play music from this line-in source, select Line-In, select the source, and touch Play Now. • To change the name of this device, select Settings>ZonePlayer Settings. Se- lect the ZonePlayer this source is connected to, and then touch Line-In Source Name. Select a new name from the list, or type a unique name. • To change the line-in level, select Settings>ZonePlayer Settings. Select the ZonePlayer this source is connected to, and then touch Line-In Source Level. Select a new level. A default (typical) line-in level is automatically assigned when you select a source name. If the volume sounds too low, you can select a higher line level for this device. You may experience clipping at higher volume levels if you set the level too high. To change the line-in encoding for a device, see "Changing the line-in encoding setting" on page 2-29.

2-29 Changing the line-in encoding setting The audio from line-in sources can be encoded to produce compressed or uncompressed audio. We recommend the following usage guidelines: Use Uncompressed if: • You want optimal performance with home theaters. • You want to produce the highest quality sound for your multi-zone Sonos system (this selection requires more network bandwidth than compressed audio.) Use Compressed if: • You are connecting more than 4 zones wirelessly. Using the Sonos Controller for Mac or PC 1. From the File (Windows) menu or Sonos (Macintosh) menu, select Preferences. 2. Click the Advanced tab. 3. Select Compressed or Uncompressed from the Line-In Encoding list, and click OK. Using the Sonos Controller 200 1. From the Music Menu, select Settings>Advanced Settings>Line-In Encoding. 2. Select Uncompressed or Compressed.

2-30 ZonePlayer 120/90 Front On/Off • Using a handheld Sonos Controller, select Pause All Zones from the Zone Menu. • Using the Sonos Controller for Mac or PC, select Pause All from the Play menu. Your Sonos Multi-Room Music System is designed to be always on; the system uses minimal electricity when not playing music. To quickly stop streaming music in all zones, use the Pause All feature. ZonePlayer status indicator • Flashes white when powering up or connecting to your Sonos Multi-Room Music System. • Solid white when powered up and connected to your Sonos Multi-Room Music System (normal operation). Indicates the current status of the ZonePlayer. When the ZonePlayer is in normal operation, you can turn the white status indicator light on and off. Go to "ZonePlayer Status Indicator Explanations" on page A-11for additional status indicators. ZonePlayer status indicator Mute button Volume up (+) Volume down (-)

2-31 ZonePlayer 120 Rear Panel Connectors Mute button • Lights solid green when sound is muted. • Flashes green rapidly when household mute or unmute is about to take place. • Flashes green slowly when ZonePlayer is connecting to your music system. To mute/unmute this ZonePlayer: Press the Mute button to mute or unmute this ZonePlayer. To mute/unmute all ZonePlayers: Press and hold the Mute button for 3 seconds to mute all ZonePlayers in your household. Press and hold for 3 seconds to unmute all ZonePlayers. Volume Up (+) Volume Down (-) Adjusts the volume up and down. Ethernet switch connectors Voltage select 115V/230V AC power (Mains) input Analog audio in Subwoofer output Right speaker terminals Left speaker terminals Important Note: Power rating should be at least 75W for 8 Ohm speakers and at least 150W for 4 Ohm speakers

2-32 Ethernet switch connectors (2) Use Category 5 Ethernet cable to connect to a router, computer, or additional network device such as a network-attached storage (NAS) device. LED indicators: • Green (link connection) • Flashing Yellow (network activity) Right speaker terminals Use high-quality speaker wire to connect the right speaker to the ZonePlayer. Left speaker terminals Use high-quality speaker wire to connect the left speaker to the ZonePlayer. Voltage select AC 115/230 V Select the voltage setting that is appropriate for your country. AC power (mains) input Use the supplied power cord to connect to power outlet. Analog audio in Use a standard RCA audio cable to connect the audio outputs from a separate audio component such as a CD player, to the ZonePlayer’s analog audio inputs. Subwoofer output Note: If you disconnect your subwoofer, make sure to also disconnect the subwoofer’s cable from the ZonePlayer output. Connect a powered subwoofer to this output using a standard RCA cable. The system will detect when a cable is connected to the subwoofer output and adjust the crossover frequency automatically.

2-33 ZonePlayer 100 Rear Panel Connectors Ethernet switch connectors (4) Use Category 5 Ethernet cable to connect to a router, computer, or additional network device such as a network-attached storage (NAS) device. LED indicators: • Green (link connection) • Flashing Yellow (network activity) Right speaker terminals Use high-quality speaker wire to connect the right speaker to the ZonePlayer. Left speaker terminals Use high-quality speaker wire to connect the left speaker to the ZonePlayer. Voltage select AC 115/230 V Select the voltage setting that is appropriate for your country. AC power (mains) input Use the supplied power cord to connect to power outlet. Ethernet switch connectors Right speaker terminals Left speaker terminals Voltage select 115V/230V AC power (Mains) input Analog audio in Analog audio out Subwoofer output

2-34 ZonePlayer 90 Rear Panel Connectors Analog audio out (fixed/variable) Use a standard RCA audio cable to connect the ZonePlayer’s analog audio outputs to the audio inputs on a separate audio component, such as an amplifier or your home theater receiver. Analog audio in Use a standard RCA audio cable to connect the audio outputs from a separate audio component such as a CD player, to the ZonePlayer’s analog audio inputs. Subwoofer output Note: If you disconnect your subwoofer, make sure to also disconnect the subwoofer’s cable from the ZonePlayer output. Connect a powered subwoofer to this output using a standard RCA cable. The system will detect when a cable is connected to the subwoofer output and adjust the crossover frequency automatically. AC power (Mains) input Analog audio in Analog audio out TOSLINK digital audio out Coaxial digital audio out Ethernet switch connectors

2-35 Ethernet switch connectors (2) Use Category 5 Ethernet cable to connect to a router, computer, or additional network device such as a network-attached storage (NAS) device. AC power (mains) input (~100-240 V, 50-60 Hz) Use the supplied power cord to connect to power outlet. Analog audio in Use a standard RCA audio cable to connect the audio outputs from a separate audio component such as a CD player, to the ZonePlayer’s analog audio inputs. Analog audio out (fixed/variable) Use a standard RCA audio cable to connect the ZonePlayer’s analog audio outputs to the audio inputs on a separate audio component, such as an amplifier or your home theater receiver. TOSLINK® digital audio out You can use a TOSLINK optical audio cable to connect the ZonePlayer’s TOSLINK digital audio output to the audio inputs on a separate audio component, such as an amplifier or your home theater receiver. Coaxial digital audio out You can use a digital coaxial cable to connect the ZonePlayer’s coaxial digital audio output to the audio inputs on a separate audio component, such as an amplifier or your home theater receiver.

2-36 ZonePlayer S5 Front Note: The ZonePlayer S5’s front grille is not removable. Tampering with the grille may result in damage to your ZonePlayer S5. On/Off • Using a handheld Sonos Controller, select Pause All from the Zone Menu. • Using the Sonos Controller for Mac or PC, select Pause All from the Play menu. Your Sonos Multi-Room Music System is designed to be always on; the system uses minimal electricity whenever it is not playing music. To quickly stop streaming music in all zones, you can use the Pause All feature to stop all zones. ZonePlayer status indicator • Flashes white when powering up or connecting to your Sonos Multi-Room Music System. • Solid white when powered up and connected to your Sonos Multi-Room Music System (normal operation). Indicates the current status of the ZonePlayer. When the ZonePlayer is in normal operation, you can turn the white status indicator light on and off. For additional information, see the online help system included with your Sonos Controller for Mac or PC. For a complete list of status indications, please go to http://faq.sonos.com/led. Status indicator Mute Volume down Volume up

2-37 ZonePlayer S5 Rear Panel Connectors Mute button • Lights solid green when sound is muted. • Flashes green rapidly when household mute or unmute is about to take place. • Flashes green slowly when ZonePlayer is connecting to your music system. To mute/unmute this ZonePlayer: Press the Mute button to mute or unmute this ZonePlayer. To mute/unmute all ZonePlayers: Press and hold the Mute button for 3 seconds to mute all ZonePlayers in your household. Press and hold for 3 seconds to unmute all ZonePlayers. Volume up (+) Volume down (-) Press these buttons to adjust the volume up and down. AC power (Mains) input Analog audio in Headphone Jack Ethernet switch connectors Acoustic port/ handle

2-38 Acoustic port / handle The acoustic port doubles as a handle so you can easily lift and carry the ZonePlayer S5 from room to room. Please do not block or obstruct this port when the ZonePlayer is playing music. Ethernet switch connectors (2) Use Category 5 Ethernet cable to connect to a router, computer, or additional network device such as a network-attached storage (NAS) device. LED indicators: • Flashing Yellow (network activity) • Green (link connection) AC power (mains) input (~100-240 V, 50-60 Hz) Use the supplied power cord to connect to power outlet. 3,5mm (1/8") stereo audio in (2V) Use the supplied 3,5mm to 3,5mm stereo audio cable to connect the audio outputs from a portable music player to the ZonePlayer’s analog audio input. To connect a different audio component, such as a CD player, use a 3,5mm (1/8") mini-stereo to RCA audio cable. Plug the mini-stereo end into the audio input on the S5 and plug the RCA end into the audio outputs on the audio component. 3,5mm (1/8") headphone jack Headphone jack accepts any standard 3,5mm (1/8") headphone plug.

2-39 ZoneBridge Front Connect button Press the Connect button to join the ZoneBridge to your Sonos Multi-Room Music System. ZoneBridge status indicator • LED Flashes white when powering up; flashes green and white when connecting to your Sonos Multi-Room Music System. • LED Solid white when powered up and connected to your Sonos Multi-Room Music System (normal operation). • LED Flashes amber when a fault condition is detected. ZoneBridge status indicator Connect button

2-40 ZoneBridge Rear Panel Connectors Ethernet switch connectors (2) Use Category 5 Ethernet cable to connect to a router, computer, or additional network device such as a network-attached storage (NAS) device. AC power (mains) input Use the supplied power adapter to connect to power outlet. Be sure to use the proper power adapter for your country. Ethernet switch connectors AC power (Mains) input

A zone is just another word for a room in your house—Sonos lets you enjoy music in up to 32 rooms, inside or out. We call them zones because you can group rooms together to play the same song in every room, or you can listen to different songs in every room. This means you can group the kitchen and the patio together while barbecuing, link all the rooms in the house together for a party, or leave all the rooms unlinked and let the kids can enjoy rap in their rooms while you listen to jazz in your office. Zones can be managed from any Sonos Controller. Use the Zones menu to: • Select a zone to play some music in • See the music that’s currently playing in every room • Link zones together to form a zone group • Drop a zone from a zone group Music will continue to play while you browse. The current zone is highlighted on your screen, and the music selections you make will play in that zone. Zone Groups A zone can be grouped together with any other zone(s) to form a zone group. This will cause all the zones in the zone group to play the same music in synchrony. You can link or drop zones from a group while the music is playing. You can also link all the ZonePlayers in your house with one touch by selecting All Zones-Party Mode. Chapter 3

3-2 Linking zones You can create a zone group first and then select music to play, or you can add a room to a zone group where music is already playing. • Any zones you link will automatically drop their current music queue and begin to play the music queue from the highlighted zone. If you want to be able to play that music queue later, you can save it as a Sonos playlist before linking the zones. See "Sonos Playlists" on page 4-94 for more information. Using the Sonos Controller for Mac or PC Zones can be managed from either the Zones pane or the Zones menu. 1. From the Zones pane, highlight the zone you want to link to another zone or zone group. 2. Choose one of the following options: • Click Link Zone, or • From the Zones menu, select Link Zone. 3. Select a zone to add to the group. If you want to join all the rooms in your house to this music queue, select All Zones-Party Mode. All of your ZonePlayers will then play the same music in synchrony until you drop the zones from the zone group.

3-3 Using the Sonos Controller 200 1. Press the Zones button. 2. Touch the Zone Group button to the right of the zone you want to group (add more rooms to.) 3. Check the zones you would like to add to this zone group, and then touch Done. If you want to join all the zones in your house to this music queue, touch All Zones-Party Mode. All of your ZonePlayers will then play the same music in synchrony until you drop the zones from the zone group.

3-4 Using the Sonos Controller for iPhone 1. Tap the Zones button . 2. Tap the Zone Group button to the right of the zone you want to group (add more rooms to.) If you want to join all the zones in your house to this music queue, simply tap Select All at the bottom of the Zone Grouping screen. All of your ZonePlayers will play the same music in synchrony until you drop the zones from the zone group. Dropping zones Using the Sonos Controller for Mac or PC 1. From the Zones pane, highlight the zone group you want to change. 2. Choose one of the following options: • Click Drop Zone, or • From the Zones menu, select Drop Zone. 3. Select the zone you want to drop from the group. If you want to drop all the zones in the zone group, select All Zones in Group.

3-5 Using the Sonos Controller 200 1. Press the Zones button. 2. Touch the Zone Group button to the right of the zone group you want to change. 3. Uncheck the zone(s) you want to remove from the group, and then touch Done. The rooms you removed from the group stop playing music. The other zones in the group continue unaffected. Using the Sonos Controller for iPhone 1. Tap the Zones button. 2. Tap the Zone Group button to the right of the zone group you want to change. 3. Tap the checkmark beside the zone or zones you want to remove from the group (the checkmark will disappear). If you want to remove all zones from the group, you can tap Unselect All at the bottom of the Zone Grouping screen. 4. Tap Done. The rooms you removed from the group stop playing music. The other zones in the group continue unaffected.

Available Music Sources • Library (shared folders on your home network) • Music services • Sonos playlists (music queues you have saved for future playback) • Radio (Internet radio stations, radio shows, or podcasts) • Line-in (external devices such as a CD player or a portable music player) What is your music library? Your music library includes digital music located anywhere on your home network such as: • shared folders on your computer • shared folders on another computer in your network • network-attached storage (NAS) devices You can browse your Music Library in various ways. You can enter search criteria to quickly find a particular music selection, or you can browse through a category hierarchy to make music selections. Your selection choices include: • Artists • Albums • Composers Note: If a computer on your network is turned off or is in standby mode, the music folders on that computer will be unavailable to the Sonos Multi-Room Music System until the computer is turned back on. Chapter 4

4-2 • Genres • Tracks • Imported Playlists • Search • Folders What is a music queue? When you make music selections, they are added to a list of tracks called a music queue. You can create a different music queue for each zone in your house, or you can create a zone group and play the same music across multiple zones. A play indicator appears to the left of the track currently playing in the music queue. When the current track ends, the next track in the queue starts to play, and play continues down through the list until the queue is completed. When you add selections to a queue, you can choose to play them now, play them next, add them to the end of the queue, or play them now and clear the queue of previous music selections. What is a music service? A music service is an online music store or online service that sells audio on a per- song, per audiobook, or subscription basis. To learn more about the music services available for Sonos customers, click the Get Music button in the Music Library (your browser will open to a Sonos Web page What is a Sonos playlist? A Sonos playlist is a music queue you create and then save for future listening. For example, you might want to create a jazz playlist, a party playlist, or an easy listening playlist. What is radio? Internet radio stations and radio shows are broadcasts provided by 3rd parties via the Internet. You can choose from thousands of radio stations and radio shows from around the globe, including archived shows and podcasts. You can also add your own favorite stations if they use streaming MP3 or WMA formats (not every radio station provides streams.)

4-3 What is Line-in? You can connect an external line-in source such as a CD player, portable music player, or television to your Sonos Multi-Room Music System, and this audio can be streamed to any ZonePlayer(s) in your house. Managing Music Folders The Sonos Multi-Room Music System can play music from any computer or network-attached storage (NAS) device on your home network where you have shared music folders (music shares). During the setup process, you are guided through the process of accessing these shared music folders. Over time, you may wish to add or remove music folders from this list. Sonos is designed to work with large music collections. Music folders are indexed so you can view your music by categories— you can index approximately 65,000 tracks to the Sonos library. If the metadata in your files contains lengthy artist, track, or album names, your music index may fill up more quickly. For additional information, you can go to http://faq.sonos.com/musicindex. • You can add or remove the shared folders Sonos accesses music from at any time. You may need to make changes if you add a computer to your home net- work, or if you move shared folders from one location to another. • If you add new music to a folder that is already indexed, simply update your music index to add this music to your library. • To play music from imported playlists, drop the playlist file .PLS, .M3U or .WPL into the same music folder that you have shared to the Sonos system, update your music index, and the custom playlists will appear when you select Imported Playlists from the Music menu. Using the Sonos Controller for PC Adding a shared folder 1. From the Music menu, select Set Up Music Library. The shared music folders that are currently available to your Sonos Multi-Room Music System appear. 2. Click Add a Share.

4-4 3. To add music that is stored on this computer, select Add music stored on this computer, and click Next. a. Click to highlight a music folder, and then click Next. b. Click Next to confirm. c. Click Finish. 4. To add music stored on a remote computer or a NAS device, select Add music stored in folders that are currently shared on my network. a. Type the network path for the music folder (\\Name\Sharename, where Name is the network name for your computer or NAS device, and Sharename is the name of the top level shared folder, or click Browse to search for it. b. If it is not shared anonymously, enter the user name and password of a user with permission to access this folder, and click Next. c. Click OK to confirm. Removing a shared folder 1. From the Music Library Setup screen, highlight the share you want to remove from the list, and click Remove. 2. Click Yes to confirm. Updating your music index If you add new music to a music folder that is already indexed, you can update your music index in order to add this music to your library. 1. From the Music menu, select Update Music Index Now. 2. Click Yes to confirm. 3. The message, “Updating Music Index” appears at the bottom of the screen. When the update is complete, the message “Ready” appears. Resetting music library permissions Some music services may automatically change the permissions on your music folders when you add new music, so that Sonos can no longer access your music. If your music service does this, you can change the preference setting below to allow Sonos to reset permissions when your music index is updated. You should not set

4-5 this preference unless you need to, as it takes longer to update your music index when this box is checked. 1. From the File menu, select Preferences. 2. Click the Advanced tab. 3. Check the Fix Permissions when updating the music index on this computer box, and click OK. Scheduling music index updates You can set your music system to automatically update your music index at the same time each day. 1. From the Music menu, select Schedule Music Index Updates. 2. Select the time you would like your music index to automatically update, and click OK. Using the Sonos Controller for Mac Depending upon where your music is stored, you may be asked to provide an administrator name and password to allow access to your music folders. If your Macintosh computer does not have Windows Sharing enabled, the Sonos Controller for Mac will guide you through the process of enabling it. Your music files are never copied from their current locations - your folders are simply shared so they can be accessed by your Sonos Multi-Room Music System. Adding a shared folder 1. From the Music menu, select Set Up Music Library. The shared music folders that are currently available to your Sonos Multi-Room Music System appear. 2. Select Add. • To add music stored in your Music folder, select In my Music folder, and select Continue. Click the Lock icon to enter your administrator password. If your computer does not currently allow Windows Sharing, you will be prompted to enable it. If you have used iTunes Preferences to change where you store iTunes music, this option will appear as In my iTunes Music folder instead.

4-6 • To add music stored elsewhere on your computer, select On my computer or an external drive connected to my computer, and select Continue. Select Browse to choose a folder, and then select Continue. • To add music stored on a different computer or a NAS device, select On a net- worked device such as a network-attached storage (NAS) device on my net- work, and select Continue. Type the path name (\\Name\Sharename, where Name is the network name for your computer or NAS device, and Sharename is the name of the top level shared folder.) If this folder is not shared anony- mously, type the user name and password of a user with rights to access this music folder. Removing a shared folder 1. From the Music menu, choose Set Up Music Library. 2. Select the folder you want to stop accessing music from, and select Remove. 3. Select Remove to confirm. 4. You may be asked to provide an administrator name and password. 5. Select Done when you have no more folders to remove from the list. Updating your music index If you add new music to a music folder that is already indexed, you can update your music index in order to add this music to your Sonos music library. 1. From the Music menu, select Update Music Index Now. 2. Select Update. The message “Updating Music Index” appears at the bottom of the window. When the update is complete, the message disappears. Scheduling music index updates You can set your music system to automatically update your music index at the same time each day. 1. From the Music menu, select Schedule Music Index Updates. 2. Select the time you would like your music index to automatically update, and press OK.

4-7 Using the Sonos Controller 200 Viewing shared folders From the Music Menu, select Settings>Music Library Management>Music Library Setup. The shared music folders that are currently accessible to your Sonos Multi-Room Music System are displayed. (If a computer on your network is turned off or is in sleep or standby mode, the music on that computer will be unavailable to the Sonos Multi-Room Music System until the computer is turned back on.) Adding a shared music folder 1. Select Add New Share from the Music Library Setup screen. 2. Choose one of the following options: • Select Scan my network for shares to automatically scan for shared folders that are not currently being accessed. • Touch to select a folder from the displayed list. • If the folder does not require a user name and password, touch OK. • If the folder does require a username and password, use the keyboard to type them, and then touch OK. • Select Enter the location of a share if you prefer to enter the path. • Use the keyboard to type the path name for the share (path example: \\Name\Sharename, where Name is the network name for your computer or NAS device, and Sharename is the name of the top level shared folder, such as \\linkstation\music_share.) • If the folder does not require a user name and password, touch OK. • If the folder does require a username and password, use the keyboard to type them, and then touch OK. Stop accessing a shared folder 1. From the Music Menu, select Settings>Music Library Management>Music Library Setup. The shared music folders that are currently accessible to your Sonos Multi- Room Music System are displayed.

4-8 2. Select the folder you wish to stop using, and touch Remove. Your music folder will remain untouched on your computer. However, you will no longer be able to access it from the Sonos Multi-Room Music System. Updating the music index During the setup process, all of your available music folders are indexed for easy selection. If you add new music to a folder that is already indexed, you can simply update your music index to add the new music to your Sonos music library. 1. From the Music Menu, touch Settings. 2. Select Music Library Management>Update Music Index Now. 3. Select Scan Now. The message, “updating music index” appears. When the message disappears, your new music is available. Scheduling automatic updates 1. From the Music Menu, touch Settings. 2. Touch Music Library Management. 3. Touch Schedule Music Index Update, and select On. 4. Touch Music Index Update Time, and use the up and down arrows to select the time you would like your music index to update each day. To turn off automatic music index updates, select Off from the Schedule Music Index Update menu option. Using the Sonos Controller for iPhone Adding a shared folder 1. To make another shared folder available to your Sonos Multi-Room Music System, select Settings>Music Library Management>Music Library Setup. 2. Tap Add New Share. 3. Choose one of the following options: • Tap Scan my network for shares to search for shared folders on your network that your music system is not currently accessing. Touch to select a share from

4-9 the list. If prompted, type a user name and password and then tap Done. • Tap Enter the location of a share to add a new share that is not currently dis- played as an option. • Touch the path field to type the path for the shared folder (example: \\computer\sharename, where computer is the network name for your computer or NAS device, and Sharename is the name of the top level shared folder, such as \\linkstation\music_share.) If prompted, type a user name and password and then tap Done. Stop accessing a shared folder 1. From the Music Menu, tap Settings>Music Library Management>Music Library Setup. The shared music folders that are currently accessible to your Sonos Multi- Room Music System are displayed. 2. Tap the folder you wish to stop using, and tap Remove. Your music folder will remain untouched on your computer, but you will no longer be able to access it from the Sonos Multi-Room Music System. Updating the music index During the setup process, all of your available music folders are indexed for easy selection. If you add new music to a folder that is already indexed, simply update your music index to add the new music to your Sonos music library. 1. From the Music Menu, tap Settings. 2. Tap Music Library Management>Update Music Index Now. 3. Tap Yes.

4-10 Selecting from Music Library Using the Sonos Controller for PC Browse 1. From the Zones pane, click to highlight the zone you want to play music in. 2. Choose one of the following options: • From the Music Library pane, click the Library tab, or • From the Music menu, click Music Library. 3. Use the mouse to move through the categories until you reach the choice you want. 4. Highlight the music selection and choose one of the following options: • Select Play Now to play the music now. • Select Add to Queue to add it to the end of your music queue. • Right-click and select Play Next to add it to the music queue as the next selection to play. • Right-click and select Play Now and Replace Queue to remove the contents of the current queue and replace it with this selection. Search 1. From the Zones pane, select the zone you want to play music in. 2. Choose one of the following options: • From the Music Library pane, click the Library tab, or Note: The music you select will play in the zone or zone group that’s highlighted in the Zones pane. Click to expand the music tree for any selection.

4-11 • From the Music menu, click Music Library. 3. Click Search. 4. Enter your search criteria (full or partial), select the category you wish to search (artists, albums, composers, or tracks), and click Search. You can drag and drop selections directly from the music library to the queue. Highlight a selection, and while holding down the mouse, drag the selection to the music queue, and then release. Using the Sonos Controller for Mac Browse 1. From the Zones pane, select the zone you want to play music in. 2. Choose one of the following options: • From the Music Library pane, select the Library tab, or • From the Music menu, select Library. 3. Use the mouse to move through the categories until you reach the choice you want. 4. To play all songs by an artist, on an album, or in a genre, select what you’d like to play, and then select Play Now to play the music now, or Add to Queue to add it to your music queue. • You can select Play Now and Replace Queue from the Music menu • You can drag and drop selections directly from the music library to the queue. Highlight a selection, and while holding down the mouse, drag the selection Note: You can add tracks to a music queue while listening to other music. Select to expand the music outline for any selection.

4-12 to the music queue, and then release If you’ve previously saved music queues as Sonos playlists, you can browse these playlists using the Sonos Playlists tab. Search 1. From the Zones pane, select the zone you want to play music in. 2. Choose one of the following options: • From the Music Library pane, select the Library tab, or • From the Music menu, select Library. 3. Click Search. 4. Click the magnifying glass icon to select the category you wish to search (artists, albums, composers, or tracks). 5. Enter your search criteria (full or partial), and then press the Enter key. Drag and drop You can drag and drop selections directly from the music library to the queue. Highlight a selection, and while holding down the mouse, drag the selection to the music queue, and then release. Note: You can add tracks to a music queue while listening to other music. Note: You can add tracks to a music queue while listening to other music.

4-13 Using the Sonos Controller 200 Browse 1. Select Music Library from the Music Menu. 2. Select a category (search, artists, albums, composers, genres tracks, imported playlists, folders), and use your finger to drill down through the menus to make a music selection. • To make alphabetic browsing easier, tap any letter to the right of the list to move immediately to the selections that begin with that letter. • To play all songs for an artist, composer, or genre, touch All. • To play all songs on an album, touch Complete Album. • If you’ve created Sonos playlists (tracks you’ve organized into lists), you can play them by selecting Sonos Playlists from the Music Menu. For more infor- mation, see "Sonos Playlists" on page 4-94. 3. Touch the Back button to return to the previous music selection screen. Note: The music you select will play in the zone or zone group that is currently showing at the top of your Controller screen. Note: If you have uncompressed files in your music collection, they may only be available for browsing and/or selection via Track or Browse by Folder, as uncompressed files may not contain detailed information such as artist, title and genre.

4-14 Search You can use the search feature to look for music selections within your music library or some music services. 1. From the Music Menu, select the music source your want to search (your music library or a music service.) 2. Touch Search, and select a search criteria (artists, albums, composers, or tracks). 3. Use the keyboard to type a full or partial name. 4. If you don’t receive any search results, touch the Back button to try again. Using the Sonos Controller for iPhone Browse 1. From the Zone menu, select the zone you want to play music in, and then tap the Music button. 2. Tap Music Library. Note: The music you select will play in the zone or zone group that is currently showing at the top of your display.

4-15 Tap a selection to drill down through the menus (dragging and/or flicking with your finger to browse a list), until you find the desired selection. You can select all songs by an artist, all songs on an album, all songs in a genre, or drill down to select individual tracks. Making a selection Simply tap a music selection, and select the desired action: • Play Now—stops playing the current selection (if one is playing) to play this selection • Play Next—plays this selection next • Replace Queue—plays this selection now and clears the current queue of previous music selections • Add to Queue—places this selection at the end of the music queue If you’ve created Sonos playlists (saved queues), you can play them anytime by selecting Sonos Playlists from the Music Menu. For more information, see "Sonos Playlists" on page 4-94. Power scroll When scrolling through a long list, you can tap any letter to the right of the list to make alphabetic browsing faster. Note: If you have uncompressed files in your music collection, they may only be available for browsing and/or selection via Track or Browse by Folder, as uncompressed files may not contain detailed information such as artist, title and genre.

4-16 1. Tap any letter to move immediately to the selections that begin with that letter. 2. Tap the Back button to return to the previous music selection screen. Search You can use the Search feature to look for music selections within the Music Library, Napster, or Rhapsody. 1. From the Music Menu, tap the music source your want to search (Music Library, Napster, or Rhapsody.) 2. Tap Search, and then select your search criteria (artists, albums, composers, or tracks). Power scroll - select a letter to make browsing faster

4-17 3. Type a full or partial name, and then tap Search. 4. If you don’t receive the desired search results, tap the Back button to try again. Music Library Preferences Sort folders by preference You can set the sorting preference for music folders that are accessible from your music library. You can choose to sort by: • Track name • Track number • Filename Using the Sonos Controller for Mac or PC 1. From the File menu (Windows) or Sonos menu (Macintosh), select Preferences. 2. Click the Library tab, and select your sort order preference from the drop-down Sort By field.

4-18 Using the Sonos Controller 200 1. From the Music Menu, select Settings>Advanced Settings>Sort Folders By. 2. Select your sort order preference (track name, track number or file name.) Compilation albums If your music collection contains compilations and soundtracks, you may want to group these songs together in your music library instead of viewing them by individual artist. This means that any artists that appear solely on compilations will not appear in your Artists list. There are two ways you can group compilations within Sonos: Sonos Controller for PC Sonos Controller for Mac

4-19 Group using iTunes® compilations iTunes normally organizes your iTunes Music folder as [Artist]/[Album]/[Track name]. iTunes has a feature that allows you to group your compilations albums together. This will organize your compilations and soundtrack albums as [Compilations]/ [Album]/[Track name]. Within iTunes: 1. Mark individual tracks as being part of compilations by highlighting the track and then selecting File>Get Info. 2. Check the Part of a compilation checkbox. 3. From iTunes Preferences, check the Group Compilations When Browsing checkbox. This will group the tracks you’ve marked as compilations. Within Sonos: You can organize your Sonos music library to use this iTunes compilation view. Using the Sonos Controller for Mac or PC 1. Select File (or Sonos)>Preferences. 2. From the Library tab, select Group using iTunes compilations. 3. If you would like to see the individual artists displayed in a Contributing Artist view, check the Show Contributing Artists in the Music Library checkbox. If this box is not checked, the Contributing Artists view will not display. Using the Sonos Controller 200 1. From the Music Menu, select Settings>Music Library Management> Compilation Albums. 2. Select Use iTunes Compilations. Group using AlbumArtists Windows Media Player, as well as some other players, use the Album Artist category to group compilations and soundtrack albums (the Album Artist is the person, group or composer the album would be filed under in a store.) You can organize your Sonos music library to use the AlbumArtist compilation view.

4-20 Using the Sonos Controller for Mac or PC 1. Select File (or Sonos)>Preferences. 2. From the Library tab, select Group using AlbumArtists. 3. If you would like to see the individual artists displayed in a Contributing Artist view, check the Show Contributing Artists in the Music Library checkbox. If this box is not checked, the Contributing Artists view will not display. Using the Sonos Controller 200 1. From the Music Menu, touch Settings>Music Library Management> Compilation Albums. 2. Select Use AlbumArtists. Do not group compilations If you choose not to group compilation albums, the individual artists will display within your Artists view. Using the Sonos Controller for Mac or PC 1. Select File (or Sonos)>Preferences. 2. From the Library tab, select Do not group compilations. All of the individual artists will then appear in the Artists view. Using the Sonos Controller 200 1. From the Music Menu, touch Settings>Music Library Management> Compilation Albums. 2. Select Do not group compilations. Contributing artists Contributing Artists are those who appear on individual tracks within an album, including those on a compilation or soundtrack album. You can set your preferences to show or hide these individual artists within a Contributing Artists view. Using the Sonos Controller for Mac or PC 1. Select File (or Sonos)>Preferences.

4-21 2. From the Library tab, check or uncheck the Show Contributing Artists in the Music Library checkbox. If this box is not checked, the Contributing Artists view will not display. The Show Contributing Artists preference setting you select applies only to this Sonos Controller. If you have another Sonos Controller, you can select a different Contributing Artist view for it. Using the Sonos Controller 200 1. From the Music Menu, touch Settings>Music Library Management> View Contributing Artists. 2. Select On or Off. The View Contributing Artists preference setting you select applies only to this Sonos Controller. If you have another Sonos Controller, you can select a different Contributing Artist view for it. Using the Sonos Controller for iPhone Contributing Artists are those who appear on individual tracks within an album, including those on a compilation or soundtrack album. You can set your preferences to show or hide these individual artists within a Contributing Artists view. 1. From the Music Menu, tap Settings>Music Library Management>View Contributing Artists. 2. Tap On or Off. The View Contributing Artists preference setting you select applies only to this Controller. If you have another Sonos controller, you can select a different Contributing Artist view for it. Imported playlists The Sonos Multi-Room Music System is compatible with iTunes playlists (including Genius Mixes) as well as M3U, WPL and PLS playlist files created with third-party software (e.g. iTunes, WinAmp, Windows Media Player, etc.). The Sonos Multi-Room Music System does not change music or playlist files created by other applications; these files are always treated as “read-only”.

4-22 M3U, WPL and PLS support • Using the Sonos Controller for Mac or PC, you can view your playlists by se- lecting Imported Playlists from the Library tab. • Using a handheld Sonos Controller, you can select Music Library>Imported Playlists from the Music Menu. • If they are not visible, they are probably not located in a folder you currently have shared to the Sonos Multi-Room Music System. Move the playlist file .PLS, .M3U or .WPL into the same music folder that you have shared to the Sonos system, update your music index, and the custom playlists will appear when you select Imported Playlists from your music library. See "Managing Music Folders" on page 4-3 for additional information. iTunes support • Using the Sonos Controller for Mac or PC, you can view your iTunes playlists in the Sonos Multi-Room Music System by selecting Imported Playlists from the Library tab. • Using a handheld Sonos Controller, select Imported Playlists from the Music Library. • When you make changes to your iTunes playlist(s), exit iTunes, and then up- date your Sonos music index in order to see the changes (see "Updating the music index" on page 4-8.) • iTunes playlists will automatically be imported into the Imported Playlists menu on both the Sonos Controller and Sonos Controller for PC as long as your 'iTunes Music Library.xml' file is shared along with your music to the Sonos system. For typical iTunes installations, this file is located in the iTunes folder. • Sonos is unable to play tracks purchased from the iTunes Music Store as they are protected by Apple's proprietary Digital Rights Management (DRM) scheme. For additional information, browse our Frequently Asked Questions (FAQ) pages or Forums at www.sonos.com/support.

4-23 Using Twitter You can let your friends and followers know what you’re listening to on Sonos by updating your Twitter status from a Sonos Controller. You can choose to automatically populate your update with the name of the artist and track you're listening to, or type your own message. • Sonos supports up to 5 Twitter accounts per household. • Twitter is available for use with the Sonos Controller 200, Sonos Controller for iPhone, and Sonos Controller for Mac and PC. To add your Twitter Account to Sonos You must be registered with Twitter to use this feature. Once you have set up an account, simply add your Twitter account information to Sonos. Using the Sonos Controller for Mac or PC 1. Select Setup Services from the Music menu. 2. Click Add. 3. Select Twitter from the Social Networking Services box, and click Next. 4. Type your Twitter user name and password, and click Next. Using the Sonos Controller 200 or Sonos Controller for iPhone 1. Select Settings from the Music Menu. 2. Select Service Settings>Social Networking Services>Available Services. 3. Touch Twitter, and select I already have an account. 4. Use the keyboard to add your Twitter user name and password. To send a Twitter Update Using the Sonos Controller for Mac or PC 1. Click the balloon icon from the Now Playing pane.

4-24 2. Click Update Twitter Status. 3. Choose one of the following options: • Type a message and click Post. • Click Autofill repeatedly to scroll through a list of preformatted messages, and click Post when the desired message is displayed. Using the Sonos Controller 200 or Sonos Controller for iPhone 1. From the Now Playing screen, touch the Information button.

4-25 2. Select Update Twitter Status. 3. Choose one of the following options: • Use the keyboard to type a message, and touch Post. • Touch Autofill to scroll through a list of preformatted messages, and touch Post when the desired message is displayed.

4-26 Managing the Music Queue Once you have added tracks to a queue, you can make changes to the music queue using the queue control buttons. Removing a track from the queue Using the Sonos Controller for Mac or PC 1. From the Queue pane, select the song you want to remove from the music queue. 2. Choose one of the following options: • Click Remove Track, or • Select Queue>Remove Track from the Play menu. The song disappears from the queue list. Using the Sonos Controller 200 1. Touch View Queue. 2. Touch Edit. 3. Touch the Delete icon to the left of the track.

4-27 The song disappears from the queue list. Using the Sonos Controller for iPhone/iPod touch 1. Tap the Queue icon at the bottom of the Now Playing screen to display the music queue. 2. Tap Edit. 3. Flick through the list to locate the track you want to remove from the queue. 4. Tap the edit icon to the left of the track, and then tap Delete. The song disappears from the queue list. Moving a track within the queue Using the Sonos Controller for Mac or PC 1. Click the left-mouse button and, while holding, drag the track you want to move within the queue. 2. Drag it up or down to the desired location, and then release. Using the Sonos Controller 200 1. Touch View Queue. 2. Touch Edit.

4-28 3. Tap and hold the Move icon to the right of the track. 4. Drag the track to a new location in the queue and then let go of the button. Using the Sonos Controller for iPhone/iPod touch 1. Tap the Queue icon at the bottom of the Now Playing screen. 2. Tap Edit.

4-29 3. Flick through the list to locate the track you want to move. 4. Tap and hold the Move icon to the right of the track. 5. Drag the track to a new location in the queue and then let go of the button. Clearing the music queue Using the Sonos Controller for Mac or PC Choose one of the following options: • Click Clear Queue from the bottom of the Queue pane, or • From the Play menu, select Queue>Clear Queue. This will clear the entire queue in the selected zone and the music will stop playing. Using the Sonos Controller 1. Touch View Queue. 2. Touch Clear. This will clear the entire queue in the selected zone and the music will stop playing. Using the Sonos Controller for iPhone/iPod touch 1. Tap the Queue icon at the bottom of the Now Playing screen to display the music queue. 2. Tap the Clear button. 3. Tap Clear to verify your selection. This will clear the entire queue in the selected zone and the music will stop playing. Changing the play mode Using the Sonos Controller for Mac or PC Click the Shuffle or Repeat buttons displayed in the Now Playing pane to change the play mode.

4-30 The selected play mode appears as an icon in the Now Playing pane. Shuffle. Plays the tracks in the music queue in a random order. Repeat. Repeats the music queue after the last track has finished. Shuffle Repeat. Shows that both play modes are activated. Using the Sonos Controller 200 1. Display the Now Playing screen. 2. Touch the Shuffle and/or Repeat icons to change the play mode. The play mode icons brighten white while activated. Shuffle. Plays the tracks in the music queue in a random order. Repeat. Repeats the music queue after the last track has finished. Using the Sonos Controller for iPhone/iPod touch 1. Display the Now Playing screen. 2. Tap the album cover to display the shuffle and repeat controls, as well as the track progress bar. 3. Tap the Shuffle and/or Repeat icons to change the play mode. The play mode icons brighten white while activated. Shuffle. Plays the tracks in the music queue in a random order. Repeat. Repeats the music queue after the last track has finished.

4-31 Viewing large album art Using the Sonos Controller for Mac or PC From the Now Playing window, click the album art to enlarge it. Using the Sonos Controller 200 From the Now Playing screen, touch the album art to enlarge it. Music Services A music service is an online music store or online service that sells audio on a per- song, per audiobook, or subscription basis. Sonos is compatible with several music services— you can visit our Website at www.sonos.com/howitworks/music/partners/ default.aspx for the latest list of compatible music services. (Some music services may not be available in your country. Please check the individual music service’s Web site for more information. To activate any of the free music service trials that are included with your Sonos system, your Sonos system must be registered. If you have not yet registered, you can go to "System Registration" on page 1-4 for help with this step. • If you are an Audible user, see "Audible.com®" on page 4-37 for more infor- mation. • If you are a Deezer user, see "Deezer" on page 4-41 for more information.

4-32 • If you are a Last.fm user, see "Last.fm" on page 4-42 for more detail. • If you are a Pandora user, see "Pandora®" on page 4-55 for more detail. • If you would like to learn more about Napster, see "Napster®" on page 4-43 for more detail. • If you would like to learn more about Rhapsody, see "Rhapsody®" on page 4- 68 for additional detail. • If you would like to learn more about SIRIUS, see "SIRIUS®" on page 4-80 for more detail. • If you subscribe to a music service that is not listed above, see "Adding a com- patible music service" on page 4-33 for more information. • If you are a Windows Media Player 11 user, see "Windows Media® Player 11" on page 4-92 for more information. If the Music Services tab is not displayed in the Music Library pane, see "Showing/ hiding the Music Services tab" on page 4-35. If you don’t currently have a music service enabled, you can click the Get Music button to browse the latest online music and audio services available for use with the Sonos Multi-Room Music System. Activating a music trial Free music service trials are available in some countries. (Please check the individual music service’s Web site for more information.) If there is a music service trial available on your Controller, simply follow the steps below to activate it. After the trial period is up, you will need to subscribe to the music service to keep the music playing. Using the Sonos Controller for Mac or PC 1. From the Music Library, click the Music Services tab. 2. Select the music trial you would like to activate (for specific setup instructions, go to "Napster®" on page 4-43, "Rhapsody®" on page 4-68, or "SIRIUS®" on page 4-80). Once you accept the service’s terms and conditions, your free trial period will start.

4-33 Using a handheld Sonos Controller 1. From the Music Menu, touch More Music. 2. Select the music trial you would like to activate. 3. Follow the on-screen prompts to start your trial. Adding a compatible music service If you are currently subscribed to a music service that’s compatible with Sonos, simply add your music service user id and password information to Sonos and you’ll have instant access to the music service from your Sonos system. To see the latest list of compatible music services, you can go to www.sonos.com/howitworks/music/ partners/default.aspx. Using the Sonos Controller for PC 1. From the Music menu, select Set Up Music Services. The music services that are currently configured to work with your Sonos system are displayed. 2. Press the Add button. 3. Select the Sonos-compatible music service you would like to add, and click Next. 4. Enter your music service user name and password, and click Next. Your user name and password will be verified with the music service. Once your credentials have been verified, you can click the Music Services tab, select your music service, and make a music selection. Using the Sonos Controller for Mac 1. From the Music menu, select Set Up Music Services. The music services that are currently configured to work with your Sonos system are displayed. 2. Press the Add button. Note: If you are adding Deezer account information, your user name is the email address you signed up with when you set up your Deezer account. It is not your Deezer nickname.

4-34 3. Select the Sonos-compatible music service you would like to add, and click Continue. 4. Enter your music service user name and password, and click Continue. Your user name and password will be verified with the music service. Once your credentials have been verified, you can press the Music Services tab, select your music service, and make a music selection. Using the Sonos Controller 200 1. From the Music Menu, touch Settings>Music Service Setup. 2. Select Available Services. 3. Select the Sonos-compatible music service you would like to add. 4. Touch I already have an account. 5. Use the keyboard to enter your music service user name and password, and then touch OK. Your user name and password will be verified with the music service. Once your credentials have been verified, your music service will appear as an option on the Music Menu. Using the Sonos Controller for iPhone/iPod touch 1. From the Music Menu, tap More Music. 2. Tap to select the Sonos-compatible music service you would like to add. 3. Tap I have an account. 4. Type your music service user name and password, and then tap Done. Note: The music services that are currently configured to work with your Sonos system are displayed under Your Services.

4-35 Your user name and password will be verified with the music service. Once your credentials have been verified, your music service will appear as an option on the Music Menu. Showing/hiding the Music Services tab You can change your preference setting to show or hide the Music Services tab in the Music Library pane of your Sonos Controller for Mac or PC. If you are not currently subscribed to a music service, you may wish to hide this tab. Using the Sonos Controller for PC 1. Go to File>Preferences>General and check or uncheck the Show Music Services tab in the Music Library box. Note: If your music service does not appear when you click the Music Services tab, your firewall may be preventing Sonos from accessing it. See "Firewall Information" on page 7-9 or go to http://faq.sonos.com/firewall for additional information. Sonos Controller for PC Sonos Controller for Mac

4-36 Using the Sonos Controller for Mac • Go to Sonos>Preferences>General and check or uncheck the Show the Mu- sic Services tab in the Music Library box. Your music service password If you want to change the password for a music service you subscribe to, such as Napster, Rhapsody, or SIRIUS, you must first change the password with your music service provider. Go to your music service provider’s Web site, and change your password in the account settings. Once you've changed your password there, update your Sonos system by selecting one of the following options: • Using the Sonos Controller for Mac or PC, select Set Up Music Services from the Music menu. Highlight the music service you wish to update, and click the Edit button. • Using a handheld Sonos Controller, select Settings>Music Service Set- up>Your Services. Touch to select the music service you wish to update, and select Change Password. Use the keyboard to type the new password, and then touch Done. Note: If your music service does not appear when you click the Music Services tab, your firewall may be preventing Sonos from accessing it. See "Firewall Information" on page 7-9 or go to http://faq.sonos.com/firewall for additional information. Note: If you don’t change your password with the music service first, it won’t work on your Sonos Multi-Room Music System.

4-37 Removing a music service trial When a music service trial expires, you may wish to remove the expired trial from your Sonos system. Using the Sonos Controller for Mac or PC 1. From the Music menu, select Set Up Music Services. 2. Select the music trial you wish to remove, and click the Remove button. Using a handheld Sonos Controller 1. From the Music Menu, touch the music trial you wish to delete. 2. Touch Manage. 3. Touch Remove the trial. Audible.com® The Sonos Multi-Room Music System is compatible with Audible, Inc. (Format 4 file downloads only.) If you are interested in signing up for Audible’s spoken word audio services, go to www.audible.com for more information. Once you add your Audible account information to Sonos, you can view your Audible files through the genre category. • Using the Sonos Controller for Mac or PC—from the Music Library, select Li- brary>Genres, and then select Audiobooks. • Using a handheld Sonos Controller—from the Music menu, select Music Li- brary>Genres>Audiobooks.

4-38 • You may need to select All to view your journal content. • When listening to a book, you can use Next and Previous to move from chap- ter to chapter. • Be sure to update your music library whenever you add new content (see "Up- dating the music index" on page 4-8.) Sonos Controller for PC Sonos Controller for Mac

4-39 Adding an Audible account If you have AudibleManager software installed on your computer, the Sonos Multi- Room Music System detects it when you add a music folder to your Sonos system. When Audible is detected, a third radio button displays on the Select Music Source screen. Using the Sonos Controller for PC 1. Select Add my Audible books, and click Next. 2. Click Next to share the folder. 3. Enter your Audible account user name and password. Using the Sonos Controller for Mac 1. Make sure your Audible files are in a folder that you have shared to the Sonos Multi-Room Music System (using the Select Music Source screen). 2. Add your Audible account information to Sonos by selecting Music>Set Up Music Services>Add. 3. Select Audible, and click Continue. 4. Enter your Audible user name and password and select Continue. Your account information will be verified with Audible.