Rimage Desktop 2000i Connection Manual

Windows XP Service Pack 2 and Desktop Systems Automatic Updates of Windows Service Pack 2 begin August 16, 2004. Symptom If you have a Rimage Desktop Product (Rimage 2000i, Liberty 1500, Liberty 4500), Windows XP Service Pack 2 will cause Production Server to fail. When the Rimage unit initializes, Production Server will close. No error messages will display and Production Server will not recover. Cause Windows Service Pack 2 includes changes to a runtime file used by Production Server. Solution Uninstall Windows XP Service Pack 2 on all PCs using Production Server to submit jobs to the Rimage system. 1. On your PC, Navigate: Start> Control Panel> Add/Remove Programs. 2. Select Windows Service Pack 2. 3. Select Change/Remove. Windows Service Pack 2 uninstalls. August 13, 2004 1